Telus

Telus Outage Report in Richmond, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Richmond, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Richmond, Ontario 04/18/2025 03:25

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (23%)

    Phone (23%)

  3. TV (9%)

    TV (9%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Richmond, Ontario

The most recent Telus outage reports came from the following cities: Ottawa and Stittsville.

Loading map, please wait...
City Problem Type Report Time
CanadaOttawa Phone
CanadaOttawa Phone
CanadaOttawa E-mail
CanadaStittsville Internet
CanadaOttawa TV
CanadaOttawa Internet

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • EdHDias Eduardo Lima (@EdHDias) reported

    @18kaler @TELUS But til that happens Freedom has better deals than any other provider. I got a great deal and some friends too. The service is alright, I don’t see a big difference to be honest

  • JackJConnors Jack Connors (@JackJConnors) reported

    @JulieRohrYEG Good question. Shaw owns freedom mobile so it’s freedoms cell towers. I tried it and it only worked okay in the city, outside of Edmonton it was bad. Public mobile uses the Telus towers, has good prices and works well throughout AB.

  • Syborgg 🇨🇦 Mikey 🇨🇦 (@Syborgg) reported

    @EssesAndGees19 @Brownsfan791 @Rogers I’ve had Telus Optik for almost 6 years with no issues.

  • Norm_Farrell Norm Farrell, IN-SIGHTS.CA (@Norm_Farrell) reported

    BC Government chooses to declare a continuing emergency and keep secret financial information about pubic business. However, BC's largest corporations (Telus, Teck, Finning, Lululemon, Lions Gate Ent., etc.) manage to issue their reports without unusual delays.

  • 18kaler Bigdog6three (@18kaler) reported

    @TELUS Who is saving what ? Only to give the phone back ! Stop 🛑 it Telus - that’s a complete BS - but it from Freedom and save $300 with $270 down and you own it unlike Telus where you lease it

  • litre_cola_ Litre_Cola (@litre_cola_) reported

    I can't wait to be done my contract with @TELUS their customer service is the worst in Canada.

  • LeoPopiel Leo Popiel (@LeoPopiel) reported

    @Rogers Monopolies are bad. You already team up with Telus and Bell to price gouge, I can only imagine what things would be like with shaw in your portfolio.

  • BarbBAB3 Barb still Wearing my Mask Washing my Hands (@BarbBAB3) reported

    @apalusa_light Have had issues all day with Telus wifi and we are on the south side. So frustrating!

  • markmageee Mark Magee (@markmageee) reported

    @KSPrior @Lenovo Cool story about Lenovo. I live in Canada and of our phone companies called Telus. They were offering a deal to get a free Lenovo. I thought it was called Lenobo. The computer never came but I talked to one of their reps about Jesus. She had recently come to know him. God moment

  • KatNorris_ Kat Norris (@KatNorris_) reported

    Are you serious #Telus? It's always at a good part that the signal cuts out.