Telus Outage Report in Richmond, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Richmond, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Richmond, Ontario 05/31/2023 12:45

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • Internet 56.13% Internet
  • Phone 15.39% Phone
  • Wi-fi 13.01% Wi-fi
  • TV 5.91% TV
  • Total Blackout 5.66% Total Blackout
  • E-mail 3.89% E-mail

Live Outage Map Near Richmond, Ontario

The most recent Telus outage reports came from the following cities: Ottawa, Nepean, Carp and Stittsville.

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CanadaOttawa Internet
CanadaOttawa Phone
CanadaOttawa Phone
CanadaOttawa Phone
CanadaNepean Phone
CanadaNepean Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Telus Issues Reports

Latest outage, problems and issue reports in social media:
  • lazeejjs Jonathan McCormick (@lazeejjs) reported

    @TELUSsupport Hi Telus Support. I am at a loss as to how to resolve my issue with signal dropping. It began with just my desktop. I spoke with the tech as you suggested and he rebooted the router and separated the 2.4 and 5gig signals. No change & now it is with my laptop.

  • Norma_J_ 🌷 Norma J 🌷 (@Norma_J_) reported

    @yegsheens I use Shaw for cable only. No issues. I was with Telus before, terrible customer service.

  • athottoppix AT♥️HOT♥️TOP♥️PIX (HIRING) (@athottoppix) reported

    5)July12 Angela lets go,with just cause Employee11 July 13Angela loses access to bus. email accts.Angela gets no contact orders placed on emp.#11 & IT person July 14 wi-fi router password changed.Telus call to fix. Website contracted to Oct.2021,down July 14 July14locks changed

  • Xanateria Josie (she/her please) 🐼 (@Xanateria) reported

    @CButterfly84 @TELUS No. It absolutely is not. There were accessibility problems when they were working in front of my house, too. But apparently if you're a huge company, you just get to do whatever you want and too bad for the ppl you harm. #ableism #accessibilityfail #disablednotdisposable

  • AuthenticCanuck MAD SQUIRREL (@AuthenticCanuck) reported

    @TELUSBusiness Telus still owes me over $1000 for overbilling. I’ve had several invitations to provide the paperwork, which I have done. Your latest response? The person who is looking after my file had a “medical emergency”. Three months ago. I’ll never buy anything from Telus again.

  • its_just_dave Dave Is Fine (@its_just_dave) reported

    Hey, @TELUS your customer support is becoming weak like @Bell. I'd love to pay my security portion of the billing but to do so you'd have me/customers dismantle the actual panel to find the IMEI code on the back. You need to seriously think about that for even a second.

  • AjCharlesB Faddah 🦍✨ (@AjCharlesB) reported

    Telus was a **** show today but it worked out in the end

  • RedeemerBlood Alexander Scott (@RedeemerBlood) reported

    @TELUSsupport Wtf is going on at @TELUS right now!?!? Can barely get a signal on my phone, my hub is absolutely useless with speeds that would be considered obsolete 15 years ago and took me ten mins just to send this tweet.

  • plsreplyimmafan PleaseReplyImmaFan (@plsreplyimmafan) reported

    @yegsheens 2/2 Problems were immediate. I barely watched a movie in 6 months as I gave up calling, typing, waiting etc for hours with the same problems happening again and again (I must have gotten a lemon recycled black box but they weren’t sending me another). I just signed with Telus.

  • EvelynBlackwe13 Evelyn Blackwell (@EvelynBlackwe13) reported

    Anyone having issues with Telus. I have no service? @TELUS