Telus

Telus Outage in Ottawa, Ontario

Some problems detected at Telus

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Telus problems in the last 24 hours in Ottawa, Ontario

The following chart shows the number of reports that we have received about Telus over the past 24 hours from users in Ottawa and near by areas. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

Telus Outage Chart in Ottawa, Ontario 01/16/2022 17:25

January 16: Problems at Telus

Telus is having issues since 12:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Internet 50.24% Internet
  • Phone 21.17% Phone
  • Wi-fi 11.68% Wi-fi
  • TV 8.27% TV
  • E-mail 4.78% E-mail
  • Total Blackout 3.85% Total Blackout

Telus Outage Map Near Ottawa, Ontario

The most recent outage reports and issues originated from Stittsville, Gatineau and Ottawa.

CanadaStittsville Phone
CanadaGatineau Phone
CanadaOttawa Phone
CanadaOttawa Phone
CanadaOttawa Phone
CanadaOttawa Internet

Telus in Ottawa, Ontario Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Telus Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:
  • kittkat9688 𝕜ꪖ𝕥 ꪀꪖડડ (@kittkat9688) reported from Ottawa, Ontario

    @TELUS your website sucks...being forced to change my plan online to avoid a surcharge yet the website won't let me...

  • wtoneill Will O'Neill (@wtoneill) reported from Ottawa, Ontario

    @TELUS should market a home security service that blocks the daily ads I receive from Telus for their home security service.

  • auxonic Eric Goodwin (@auxonic) reported from Ottawa, Ontario

    @human3500 @ALL_CAPS Lol... do we have an approach? Other than telus/bell looking for handouts to marginally improve poor service

  • mcguffindavid David McGuffin (@mcguffindavid) reported from Chelsea, Québec

    @perreaux I ultimately quit Bell mobility and went to Telus for a variety of reasons which could be summed up as “I really didn’t feel like they gave a crap if I was a customer or not.” So far Telus feels more attentive. Kind of like the difference between Air Canada and WestJet.

  • auxonic Eric Goodwin (@auxonic) reported from Ottawa, Ontario

    @TELUS I support government owned and operated infrastructure because the big telcos like you refuse to invest in it. You’re looking for a handout and to that I say “shove off”

  • DaveInBlackburn Dave D Garand (@DaveInBlackburn) reported from Ottawa, Ontario

    My #Telus phone service is kaput, anyone else?

  • auxonic Eric Goodwin (@auxonic) reported from Ottawa, Ontario

    @ALL_CAPS @TELUS How about cut off all incumbents from new spectrum auctions until there’s fibre literally every damn place.

  • Paulysworld Paul Atkinson 🇨🇦 (@Paulysworld) reported from Gatineau, Québec

    @mikesbloggity @jkenney @shandro It's their plan to privatize for $ healthcare. They only care about $ & the wealthy. They gut AB healthcare, fire 11k during a pandemic, refuse to shut down, go MIA, & will "suddenly" come up with a "private sector" (Telus health) solution... this is skulduggery they're Ghouls.

  • PBoyer82 Paul Boyer (@PBoyer82) reported from Ottawa, Ontario

    @TELUS fix your dang app please. I can’t pay my bill through the app because it won’t load. I either get wrong password or cannot connect to server. #help

  • CJAY932 Christina (@CJAY932) reported from Ottawa, Ontario

    @TELUSsupport I ordered Airpods on June 11th and was told they would take 3-5 business days to arrive. Still haven’t received any updates or shipping info. HELP! @TELUS

  • vdehejia Vivek Dehejia (@vdehejia) reported from Ottawa, Ontario

    @TELUSsupport Thanks, nope I didn't transfer this and got it from Telus last fall. Worked fine till this glitch today. But just had a friend call me and it's working again now. So I assume it was perhaps network congestion or something else temporary. Anyway, all good now!

  • antpepe antpepe (@antpepe) reported from Ottawa, Ontario

    @tleehumphrey @TELUS It will be good, the working from anywhere needs more bandwidth. This will help people increasing their cellphone speeds. Businesses need to recover.

  • OCT_Fan Michael.L (@OCT_Fan) reported from Ottawa, Ontario

    @HeneinThorn I’m pretty happy with Virgin 🇨🇦 @virginmobilecan Though I’m thinking of going back to Virgin as TELUS has the worst policy re paying ones bill .

  • stillwellgray simon (@stillwellgray) reported from Ottawa, Ontario

    @TELUS Wrong geo location for this ad, no one in Ontario gives a shit

  • bramabramson Bram Abramson (@bramabramson) reported from Hull, Québec

    @Mark_Goldberg @TELUS And not just normalizing for units consumed, either: also reasonable bundle allocation & a dozen other things. Dividing aggregates by aggregates is the worst approach, except all the others -- better would be to opt out of market analysis. Which apparently has perils too. #crtc

  • MichaelSuddard Michael Suddard (@MichaelSuddard) reported from Ottawa, Ontario

    @Ottawa_Biker @TELUS @OC_Transpo Perhaps mine is post morning rush hour issues.

  • MichaelSuddard Michael Suddard (@MichaelSuddard) reported from Ottawa, Ontario

    @Ottawa_Biker @OC_Transpo Normally I don't have any issues in the tunnels until this past week and late week before. So strange. The St Laurent Mall Telus network usually picks me up no problem. Maybe I should try that one too. 🤔

  • StefaneBrunet Stefane Brunet (@StefaneBrunet) reported from Rideau Gardens, Ontario

    Let's put big hurt this afternoon against are hated rival Peterborough Petes this afternoon. Today home opener for home town ottawa 67's and sent them packing back down highway 7 to Peterborough this afternoon . This team has no quit #AllConnected @TELUS

  • PatrickRKay Patrick Kay (@PatrickRKay) reported from Ottawa, Ontario

    @JimWatsonOttawa is @Rogers participating to provide cellular service in the tunnel, even tho Telus is

  • mcguirp Paul McGuire (@mcguirp) reported from Ottawa, Ontario

    @BrennenLisa @TELUS @TELUSsupport Seems to be. First time we have had these issues with @telus really suggest not travelling with a Telus phone #buyerbeware

Telus Issues Reports

Latest outage, problems and issue reports in social media:
  • dork_tales Dork Tales (from the dorkest timeline) (@dork_tales) reported

    No Deadlands today because I'm still waiting for @TELUS to fix the internet line they said they'd fix yesterday. Sorry folks. Hopefully it'll be fixed by the time we're supposed to have Witchlight tomorrow. Working from home can be a real pain. @TELUSsupport

  • Trinaakhanx3 Meemtrina (@Trinaakhanx3) reported

    Why does Canada have the highest and the worst phone plan ever? $80 for a 25gb and unlimited Canada text and call wide… are you shitting me? No wonder people are looking at getting us plans…Rogers Telus Fido all nothing but money hungry scums

  • lacedwithlies мelanie (@lacedwithlies) reported

    Debating going to Rogers instead of staying with @TELUS.. seeing as I can’t get a new phone without my phone plan being $145 a month LOL like even being a loyal customer for many years can’t get a deal 👎🏼

  • TheKleinFelt Klein Felt (@TheKleinFelt) reported

    @TurnerOnAir @TELUS I have had nothing but great experiences with @TELUS. But after this idk. They address checker says we have Fiber to our apartment, and the box is on the wall for it, but the wire was never fed up here... I am not happy.

  • MikeTer19 Mike Terrible (@MikeTer19) reported

    @ElsiDawson These are conduits, most probably for service wires (Telus or Shaw)

  • IndignantSapien Call me Karen (the twisted sister) (@IndignantSapien) reported

    @Davar_Echad Do ATT (Telus here where I am) full blackout pricks No Rally / cannot even see Twit media Gifs tonight They’ll just make me work on my version of Propoganda

  • dandoozled dan (@dandoozled) reported

    @Feisty_Waters @gb10xnm They piss me off to no end. Every time @TELUS calls and solicits is for TV service I straight up ask why on earth I would pay $foo monthly for content that is 1/3 paid advertisement when I can pay $7/ month for a VPN and torrent to my hearts content instead.

  • aarondeep_bains Aaron Bains (@aarondeep_bains) reported

    Weeks wasted on the phone and in store when @TELUS / @TELUSsupport / @TELUSBusiness with zero solutions. Contract breached by Telus with zero recourse or help. Any solutions?

  • justolaking Ola King (@justolaking) reported

    @typeoneerror What network? I’m currently on Shaw and considering switching to Telus

  • crewcred Don (@crewcred) reported

    @TELUSsupport I keep losing internet and now 2 iPhones are garbage because lost connection during update. Thanks @TELUS , you just keep getting better.