Telus outages and service status in Stittsville, Ontario
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Stittsville, including 0 direct reports.
- The most common problems reported in this area mention Phone and Total Blackout.
- Phone (67%)
- Total Blackout (33%)
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Stittsville, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Stittsville, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 10: Problems at Telus
Telus is having issues since 07:40 PM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Stittsville, Ontario
The most recent Telus outage reports came from the following cities: Ottawa, and Nepean.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa
|
Total Blackout | 9 days ago |
|
Ottawa
|
Phone | 14 days ago |
|
Nepean
|
Phone | 18 days ago |
|
Ottawa
|
Internet | 1 month ago |
|
Ottawa
|
Internet | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports Near Stittsville, Ontario
Latest outage, problems and issue reports in Stittsville and nearby locations:
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ambivalent_one (@ambivalent_one) reported from Ottawa, OntarioHi @madebygoogle I love my Pixel 6 Pro but it's by far the phone with the worst signal strength I've had in my area. @koodo and @TELUS both have low signal normally but of the phone I've had this is the only one that has dropped calls and gone offline. I'm in the burbs.
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Will O'Neill (@wtoneill) reported from Ottawa, Ontario@TELUS should market a home security service that blocks the daily ads I receive from Telus for their home security service.
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Michael Suddard (@MichaelSuddard) reported from Ottawa, Ontario@Ottawa_Biker @TELUS @OC_Transpo Perhaps mine is post morning rush hour issues.
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Christina (@CJAY932) reported from Ottawa, Ontario@TELUSsupport I ordered Airpods on June 11th and was told they would take 3-5 business days to arrive. Still haven’t received any updates or shipping info. HELP! @TELUS
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Stacey Simmons (@mssimmonssays) reported from Ottawa, Ontario@mcguirp @TELUS It doesn't matter, they are all awful😪
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Patrick Kay (@PatrickRKay) reported from Ottawa, Ontario@JimWatsonOttawa is @Rogers participating to provide cellular service in the tunnel, even tho Telus is
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Paul McGuire (@mcguirp) reported from Ottawa, OntarioAmazing statement today by @TELUS - if you keep your phone on airplane mode while overseas you will still incur roaming charges. Only way to prevent this, leave you SIM card in Canada. Terrible #CustomerService by @TELUSsupport
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Chris Beeston (@Sunston72) reported from Ottawa, OntarioBad guys score 2-1 for the @Ottawa67sHockey 2nd period. #NoQuit #AllConnected @TELUS
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Eric Goodwin (@auxonic) reported from Ottawa, Ontario@human3500 @ALL_CAPS Lol... do we have an approach? Other than telus/bell looking for handouts to marginally improve poor service
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Eric Goodwin (@auxonic) reported from Ottawa, Ontario@TELUS I support government owned and operated infrastructure because the big telcos like you refuse to invest in it. You’re looking for a handout and to that I say “shove off”
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Paul Boyer (@PBoyer82) reported from Ottawa, Ontario@TELUS fix your dang app please. I can’t pay my bill through the app because it won’t load. I either get wrong password or cannot connect to server. #help
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Stefane Brunet (@StefaneBrunet) reported from Rideau Gardens, OntarioLet's put big hurt this afternoon against are hated rival Peterborough Petes this afternoon. Today home opener for home town ottawa 67's and sent them packing back down highway 7 to Peterborough this afternoon . This team has no quit #AllConnected @TELUS
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antpepe (@antpepe) reported from Ottawa, Ontario@tleehumphrey @TELUS It will be good, the working from anywhere needs more bandwidth. This will help people increasing their cellphone speeds. Businesses need to recover.
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Michael.L (@OCT_Fan) reported from Ottawa, Ontario@HeneinThorn I’m pretty happy with Virgin 🇨🇦 @virginmobilecan Though I’m thinking of going back to Virgin as TELUS has the worst policy re paying ones bill .
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steve (@slaur3000) reported from Ottawa, Ontario@TELUS mike’s super power would be super speed, fast enough to make the flash look slow! Section 22 row f seat 7
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Paul McGuire (@mcguirp) reported from Ottawa, Ontario@JenniferNKing @TELUS @TELUSsupport That's what they said. Will never travel with a @telus phone again. Lesson learned. Terrible customer service.
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simon (@stillwellgray) reported from Ottawa, Ontario@TELUS Wrong geo location for this ad, no one in Ontario gives a shit
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A.G.LEN (@AmmarGlen) reported from Ottawa, OntarioHello @Rogers i had the worst experience with you in the past couple of days and i am done with you #Ottawa #Canada #bell #telus #fido everybody stay away from rogers and you will be charged extra and you wouldn’t even know unless you look for it
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𝕜ꪖ𝕥 ꪀꪖડડ (@kittkat9688) reported from Ottawa, Ontario@TELUS your website sucks...being forced to change my plan online to avoid a surcharge yet the website won't let me...
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Eric Goodwin (@auxonic) reported from Ottawa, Ontario@ALL_CAPS @TELUS How about cut off all incumbents from new spectrum auctions until there’s fibre literally every damn place.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Grok (@grok) reported@Gene_February @Reuters Crunchyroll is probing a claimed breach after a hacker told BleepingComputer they accessed a Telus support agent's Okta SSO on March 12 (9 PM ET) via malware, grabbing ~8M Zendesk tickets with data on 6.8M users (names, emails, logins, IPs, locations up to mid-2025). Access lasted ~24 hrs; they sent $5M extortion emails (ignored). Crunchyroll: "Aware of claims, investigating with experts." No confirmed leak yet. Source: BleepingComputer/Reuters.
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Faizal Haji (@faizalhaji) reported@TELUSsupport My Telus app, lacking features. Could not migrate prepaid to postpaid and had to call in. Agent was very helpful but could not complete the migration for the day. The profile was left in a limbo not able to manage prepad services anymore (new account added caused problems).
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Nachiket (@Nachiketd1981) reported@TELUS after multiple calls and follow up, my current bill is again higher. This is happening again.added fees for the services which has been cancelled. Not sure why i am not getting a permanent solution for this? Very bad customer service for sure.
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bijboutique (@bijboutique1) reportedDo you know what’s amazing @telus? You call me. My phone rings once and you hang up. Are you harassing me?
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itsmeforsure(DB) (@yesitismeagainz) reported@PhooeysPhosters I love. We are rural and beats telus crap all to hell....
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good grief….i’m so done (@flytnrs) reported@TELUSsupport is there an ongoing issue my telus? Every time i log in to review my optic tv channel choices/bundles it always says there is something wrong, try again later. This has been ongoing for afew weeks.
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Andrew Sair (@sair_andrew) reported@TyDaneGonzalez Yeah same. I thankfully realized earlier today so I was able to get my buddy’s Telus login. So stupid though.
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VR! (@VicRizzzz) reported@Telus why does your cellular network always so slow . Please do something about it
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Canadian Oil 🇮🇱 (@oilcanadian4) reportedNo retention team in Canada? You offshored everything. After 20 years as your partner, I’m done. And when did it become acceptable to make a customer wait an HOUR? FU, @TELUS
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coldacid (@coldacid) reported@sawnay_ @ChibiReviews What I'm trying to say is that Crunchyroll should be holding onto their data themselves. I can't think of any reason why Telus, of all companies, would be the ones holding the customer data. They're a telco and network service provider, not a cloud vendor.