Telus Outage Report in Stittsville, Ontario
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Stittsville, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Stittsville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 24: Problems at Telus
Telus is having issues since 10:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (22%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (4%)
Live Outage Map Near Stittsville, Ontario
The most recent Telus outage reports came from the following cities: Nepean and Ottawa.
| City | Problem Type | Report Time |
|---|---|---|
 Nepean |
Phone | |
| Ottawa |
Internet | |
| Ottawa |
Internet | |
| Gatineau |
Phone | |
| Ottawa |
Internet | |
| Ottawa |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Stittsville, Ontario
Latest outage, problems and issue reports in Stittsville and nearby locations:
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Paul Boyer
(@PBoyer82) reported
from
Ottawa, Ontario
@TELUS fix your dang app please. I can’t pay my bill through the app because it won’t load. I either get wrong password or cannot connect to server. #help
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ambivalent_one
(@ambivalent_one) reported
from
Ottawa, Ontario
Hi @koodo! I'm wondering what I can do about consistently low cell reception at home. I get poor audio on calls, dropped calls and often calls go right to voicemail. This isn't new, it been gradually getting worse over the last couple of years. It's also affecting the Telus cells
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Vivek Dehejia
(@vdehejia) reported
from
Ottawa, Ontario
@TELUSsupport Thanks, nope I didn't transfer this and got it from Telus last fall. Worked fine till this glitch today. But just had a friend call me and it's working again now. So I assume it was perhaps network congestion or something else temporary. Anyway, all good now!
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Will O'Neill
(@wtoneill) reported
from
Ottawa, Ontario
@TELUS should market a home security service that blocks the daily ads I receive from Telus for their home security service.
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Christina
(@CJAY932) reported
from
Ottawa, Ontario
@TELUSsupport I ordered Airpods on June 11th and was told they would take 3-5 business days to arrive. Still haven’t received any updates or shipping info. HELP! @TELUS
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Michael.L
(@OCT_Fan) reported
from
Ottawa, Ontario
@HeneinThorn I’m pretty happy with Virgin 🇨🇦 @virginmobilecan Though I’m thinking of going back to Virgin as TELUS has the worst policy re paying ones bill .
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Michael Suddard
(@MichaelSuddard) reported
from
Ottawa, Ontario
@Ottawa_Biker @OC_Transpo Normally I don't have any issues in the tunnels until this past week and late week before. So strange. The St Laurent Mall Telus network usually picks me up no problem. Maybe I should try that one too. 🤔
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Dave D Garand
(@DaveInBlackburn) reported
from
Ottawa, Ontario
My #Telus phone service is kaput, anyone else?
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Eric Goodwin
(@auxonic) reported
from
Ottawa, Ontario
@human3500 @ALL_CAPS Lol... do we have an approach? Other than telus/bell looking for handouts to marginally improve poor service
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Eric Goodwin
(@auxonic) reported
from
Ottawa, Ontario
@TELUS I support government owned and operated infrastructure because the big telcos like you refuse to invest in it. You’re looking for a handout and to that I say “shove off”
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EA
(@ealculumbre) reported
from
Ottawa, Ontario
As long as I’m on LTE my #Ottawa reception is at 1 bar and reception extremely choppy. When changed to 3G service goes up to 2/3 bars & audio conversations became possible. - We shouldn’t have to choose between the two @TELUS @TELUSsupport
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simon
(@stillwellgray) reported
from
Ottawa, Ontario
@TELUS Wrong geo location for this ad, no one in Ontario gives a shit
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ambivalent_one
(@ambivalent_one) reported
from
Ottawa, Ontario
Hi @madebygoogle I love my Pixel 6 Pro but it's by far the phone with the worst signal strength I've had in my area. @koodo and @TELUS both have low signal normally but of the phone I've had this is the only one that has dropped calls and gone offline. I'm in the burbs.
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𝕜ꪖ𝕥 ꪀꪖડડ
(@kittkat9688) reported
from
Ottawa, Ontario
@TELUS your website sucks...being forced to change my plan online to avoid a surcharge yet the website won't let me...
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EA
(@ealculumbre) reported
from
Ottawa, Ontario
@TELUSsupport I can confirm this is happening in #Ottawa area codes starting with K1Y. Please bring this up to management - Telus tech support has already acknowledged the issue and now we’d like to see it resolved. Keep us posted with steps your taking to resolve it.
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Paul Atkinson 🇨🇦
(@Paulysworld) reported
from
Gatineau, Québec
@mikesbloggity @jkenney @shandro It's their plan to privatize for $ healthcare. They only care about $ & the wealthy. They gut AB healthcare, fire 11k during a pandemic, refuse to shut down, go MIA, & will "suddenly" come up with a "private sector" (Telus health) solution... this is skulduggery they're Ghouls.
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Michael Suddard
(@MichaelSuddard) reported
from
Ottawa, Ontario
@Ottawa_Biker @TELUS @OC_Transpo Perhaps mine is post morning rush hour issues.
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Eric Goodwin
(@auxonic) reported
from
Ottawa, Ontario
@ALL_CAPS @TELUS How about cut off all incumbents from new spectrum auctions until there’s fibre literally every damn place.
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antpepe
(@antpepe) reported
from
Ottawa, Ontario
@tleehumphrey @TELUS It will be good, the working from anywhere needs more bandwidth. This will help people increasing their cellphone speeds. Businesses need to recover.
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Heather Badenoch 💉💉💉
(@HeatherBadenoch) reported
from
Ottawa, Ontario
@mrabson Any chance you’re on Telus or Koodo? Their free Call Control service blocks robocalls. I haven’t had one in more than a year.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Jim Driedger
(@jaimz39) reported
@TELUS I am in need if unlocking my daughters phone. Older phone given to her and it’s not on a plan. Can you help?
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bryson
(@Bryson_M) reported
OTOH: “The CRTC is sending a clear message to Telus and other telecommunications service providers that are thinking of imposing such a fee on their customers. Should the practice continue, the CRTC will explore all available regulatory options.”
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justistruth
(@justistruth) reported
@theJagmeetSingh Jagmeet as a taxpayer you are taking too much of my money! No one forced people to work at Telus or Rogers, but we are all forced to pay the government! Help us!
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Philadelphia Collins
(@mustardtiger888) reported
@TELUS @TELUSsupport I was offered $13 as compensation for 1 week of no cell service when your line broke connecting my island. Pathetic.
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Commissioner Miner
(@fanCRTCProfling) reported
Telus will likely R&V the #CRTC decision & claim those least able to afford service can subscribe to their flanker brands & which (and I have the recordings from their privacy office stating this) has less security & protections from sim swaps and unauthorized data disclosures.
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Gmazz
(@Gmazz1) reported
@Leah_Holiove @Shawhelp Telus is so much better. Especially on the service end of things. They also dish out discounts to their existing customers like crazy. All u have to do is ask. I’ve been with them since they began Optik TV
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Debbie Lee Evans Realtor 西温哥华房产经纪人
(@DebbieEvansID) reported
@TELUS I want to cancel my @netflix account how do I do that
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MARC P
(@nodoubtman) reported
CRTC rejects Telus application to charge credit card fee on some customer bills CBC News
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Johnny B
(@highlobber) reported
@Leah_Holiove @Shawhelp I left Telus years ago bc of terrible customer service. Went to Shaw...very good. Chat lines very helpful when needed which was rarely required.
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MsShorty 🍁✨🌜
(@Canadian_ShorTy) reported
"We heard Canadians loud & clear: you told us that you should not be subjected to an additional fee based on the method you choose to pay your bill... we expect the telecommunications industry to treat Canadians with respect & do better" - @CRTCeng Hear that Telus? DO BETTER