Telus

Telus Outage Report in Saint-Sébastien, Estrie, Québec

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Saint-Sébastien, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Saint-Sébastien and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Saint-Sébastien, Estrie, Québec 12/13/2025 14:15

December 13: Problems at Telus

Telus is having issues since 09:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Saint-Sébastien, Québec

Latest outage, problems and issue reports in Saint-Sébastien and nearby locations:

  • Fillannoeuf Valeureuse guerrière des temps modernes (@Fillannoeuf) reported from Saint-Sébastien, Québec

    57 min que je suis au téléphone avec #Telus car ils se prennent des paiements alors que je ne suis plus avec eux. Joualver ça fait 2 fois que je dois téléphoner et chaque fois ils disent que le problème est réglé 🤬 Comme si j'ai juste ça à faire tabarnak 🤬🤬

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • JasonPeattie Jason Peattie (@JasonPeattie) reported

    @LeftCoastLeafs I am having the same issue. Just tweeted at telus

  • WMorinW Marc Enright-Morin (@WMorinW) reported

    @TELUSsupport @TELUS I had an appointment this morning for a repair. Your man arrives maskless and when I call him out he could care less. WTF is wrong with your employees. You send me text about protocol for Covid appointments and your man is maskless at my door.

  • DomaLady LooksLike (@DomaLady) reported

    @stevenchase @globeandmail My question stands why is Canada providing financial support for research institutes that support Beijing's positions? Esp. when Telus has yet to remove its (huawei) equipment, which has now been installed on some 80 towers and sites in the national capital region.

  • turbulentio Digi (@turbulentio) reported

    @JulieRohrYEG @ShawInfo 4/ The list displayed in Netspot, under the ssid heading, is a good indication if dominant neighborhood provider is shaw, telus, or another vendor. Another way to confirm if the signal coming into your home is poor is to connect to the ISP device with an ethernet cable.

  • andrewjulio Andrew Julio (@andrewjulio) reported

    @atominable Telus man! I always hear internet issues with Shaw.

  • MissAshee86 Ashley R (@MissAshee86) reported

    @ShawInfo Seriously sick of paying $140/month for my cable to never work! “Outages” weekly. @TELUS got any good deals?

  • bree_foxx Bree Foxx 🦊 (@bree_foxx) reported

    Second time getting someone to fix my internet and he did it in less than an hour. @TELUS if you trained your people correctly I wouldn’t have had a bad 5 1/2 hour install the first time. Thank god for this second guy.

  • derinderici14 Derin Derici (@derinderici14) reported

    @TELUS @TELUSsupport Each agent gives me a different solution regards to my bill. Does it matter from person to person each time? Is this how your customer support works lol once i’m done this bill i am switching to Bell. Worst customer service ever. Nobody is trained.

  • wangkevinzifeng KW (@wangkevinzifeng) reported

    2/ The professor responsible for the research project said only Cisco or Huawei would put down money for this. I wonder is this some form of hidden indictment on Canada's telecommunication oligopolies: Rogers, Bell, Telus, etc.

  • MonDribs MonDribs (@MonDribs) reported

    The best account closing experiences: Twitter, Spotify, Canadian Tire card, and Telus. The worst? Amazon, Ancestry, Fido, Costco (WTF do they need a death certificate for?) and Ticketmaster.