Telus outages and service status in Saint-Sébastien, Quebec

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus generated 0 outage signals in the last 24 hours around Saint-Sébastien, including 0 direct reports.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Saint-Sébastien, Quebec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Saint-Sébastien, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
May 11, 10:20 PM EDT	0	0
May 11, 10:40 PM EDT	0	0
May 11, 11:00 PM EDT	0	0
May 11, 11:20 PM EDT	0	0
May 11, 11:40 PM EDT	0	0
May 12, 12:00 AM EDT	0	0
May 12, 12:20 AM EDT	0	0
May 12, 12:40 AM EDT	0	0
May 12, 1:00 AM EDT	0	0
May 12, 1:20 AM EDT	0	0
May 12, 1:40 AM EDT	0	0
May 12, 2:00 AM EDT	0	0
May 12, 2:20 AM EDT	0	0
May 12, 2:40 AM EDT	0	0
May 12, 3:00 AM EDT	0	0
May 12, 3:20 AM EDT	0	0
May 12, 3:40 AM EDT	0	0
May 12, 4:00 AM EDT	0	0
May 12, 4:20 AM EDT	0	0
May 12, 4:40 AM EDT	0	0
May 12, 5:00 AM EDT	0	0
May 12, 5:20 AM EDT	0	0
May 12, 5:40 AM EDT	0	0
May 12, 6:00 AM EDT	0	0
May 12, 6:20 AM EDT	0	0
May 12, 6:40 AM EDT	0	0
May 12, 7:00 AM EDT	0	0
May 12, 7:20 AM EDT	0	0
May 12, 7:40 AM EDT	0	0
May 12, 8:00 AM EDT	0	0
May 12, 8:20 AM EDT	0	0
May 12, 8:40 AM EDT	0	0
May 12, 9:00 AM EDT	0	0
May 12, 9:20 AM EDT	0	0
May 12, 9:40 AM EDT	0	0
May 12, 10:00 AM EDT	0	0
May 12, 10:20 AM EDT	0	0
May 12, 10:40 AM EDT	0	0
May 12, 11:00 AM EDT	0	0
May 12, 11:20 AM EDT	0	0
May 12, 11:40 AM EDT	0	0
May 12, 12:00 PM EDT	0	0
May 12, 12:20 PM EDT	0	0
May 12, 12:40 PM EDT	0	0
May 12, 1:00 PM EDT	0	0
May 12, 1:20 PM EDT	0	0
May 12, 1:40 PM EDT	0	0
May 12, 2:00 PM EDT	0	0
May 12, 2:20 PM EDT	0	0
May 12, 2:40 PM EDT	0	0
May 12, 3:00 PM EDT	0	0
May 12, 3:20 PM EDT	0	0
May 12, 3:40 PM EDT	0	0
May 12, 4:00 PM EDT	0	0
May 12, 4:20 PM EDT	0	0
May 12, 4:40 PM EDT	0	0
May 12, 5:00 PM EDT	0	0
May 12, 5:20 PM EDT	0	0
May 12, 5:40 PM EDT	0	0
May 12, 6:00 PM EDT	0	0
May 12, 6:20 PM EDT	0	0
May 12, 6:40 PM EDT	0	0
May 12, 7:00 PM EDT	0	0
May 12, 7:20 PM EDT	0	0
May 12, 7:40 PM EDT	0	0
May 12, 8:00 PM EDT	0	0
May 12, 8:20 PM EDT	0	0
May 12, 8:40 PM EDT	0	0
May 12, 9:00 PM EDT	0	0
May 12, 9:20 PM EDT	0	0
May 12, 9:40 PM EDT	0	0
May 12, 10:00 PM EDT	0	0
May 12, 10:20 PM EDT	0	0

May 13: Problems at Telus

Telus is having issues since 04:40 PM EST. Are you also affected? Leave a message in the comments section!

Community Discussion

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Telus Issues Reports Near Saint-Sébastien, Quebec

Latest outage, problems and issue reports in Saint-Sébastien and nearby locations:

Valeureuse guerrière des temps modernes (@Fillannoeuf) reported 28 minutes ago from Saint-Sébastien, Quebec
57 min que je suis au téléphone avec #Telus car ils se prennent des paiements alors que je ne suis plus avec eux. Joualver ça fait 2 fois que je dois téléphoner et chaque fois ils disent que le problème est réglé 🤬 Comme si j'ai juste ça à faire tabarnak 🤬🤬

Telus Issues Reports

Latest outage, problems and issue reports in social media:

Jmac (@Jmacvbvbv) reported 6 minutes ago
@VanIsleInvestor @BNNBloomberg @MobileSyrup Telus support the other day…… buddy chewing his food right in my ear! Unbelievable
Inspired Aquariums (@InspiredAquaCA) reported 9 minutes ago
"We are getting to a point where not answering your phone is the safest thing to do" These scam calls are so common, and usually involve the scammers spoofing a local number to help fool the victim. Somehow @TELUS is unable (or unwilling) to do anything about number spoofing 😑
Nick (@sharpie_360) reported 9 minutes ago
Telus has some ******* nerve charging the prices they do to join a network that has zero service. We desperately need some real competition for these jerkoffs
umesh gandhi (@umesh_gandhi007) reported 10 minutes ago
@Wiserfool2 @CDInewsletter I bought Telus several years ago for the dividend yield but I’m now down about 40% on the share price. I’m just waiting for the right price to dump it
Sandilou2u (@sandilou2u) reported 13 minutes ago
@peternowak I called Telus support a few months back and could hear a rooster ****-a-doodle-doing in the background.
TastyGizmo (@tastygizmo) reported 14 minutes ago
Never in my wildest dreams did I envision scam baiter (Kitboga) tactics to be used by Telus to scam us.
Dale Alton (@DaleAlton5) reported 15 minutes ago
@JonSedore HOW SOON WE FORGET The data breach involving Telus Digital in March 2026. Telus Digital confirmed investigating a cybersecurity incident March 12, 2026. The breach involved unauthorized access over several months prior (possibly undetected since late 2025). The hackers stole a massive amount of data—up to around 1 petabyte (700+ terabytes according to some reports). This included customer records, call-center recordings, personally identifiable information from multiple clients, source code, If you're a Telus customer , consider steps like changing passwords or enabling monitoring for identity theft.
Slowflake (@Slowflake1601) reported 16 minutes ago
Telus got caught using AI to hide the accent of their customer service agents. What I wouldn't give to hear "DO NOT REDEEM" in a perfect Canadian accent.
Jv (@JBK11663) reported 17 minutes ago
@MTe005 @unclehaver the enemy of my enemy is my friend. i hate nimby's too, but if we can agree that a massive water and electricity black hole that benefits nobody but the feds and telus sucks, then at least they have a few more functioning neurons than the techbros on twitter defending this ****.
🇨🇦🌈💙💛🇺🇦🇬🇱🇹🇼 (@casualcactii) reported 19 minutes ago
@avilewis @always_vote Especially @TELUS , I can’t even figure out your phone bill or answer the phone on time. Those are structural issues that never get resolved.