Telus

Telus Outage Report in Saint-Sébastien, Estrie, Québec

Some problems detected

Users are reporting problems related to: internet, phone and tv.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Saint-Sébastien, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Saint-Sébastien and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Saint-Sébastien, Estrie, Québec 05/14/2025 20:05

May 14: Problems at Telus

Telus is having issues since 02:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Phone (20%)

    Phone (20%)

  3. TV (10%)

    TV (10%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Saint-Sébastien, Québec

Latest outage, problems and issue reports in Saint-Sébastien and nearby locations:

  • Fillannoeuf Valeureuse guerrière des temps modernes (@Fillannoeuf) reported from Saint-Sébastien, Québec

    57 min que je suis au téléphone avec #Telus car ils se prennent des paiements alors que je ne suis plus avec eux. Joualver ça fait 2 fois que je dois téléphoner et chaque fois ils disent que le problème est réglé 🤬 Comme si j'ai juste ça à faire tabarnak 🤬🤬

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • MattMacKnight Matt MacKnight (@MattMacKnight) reported

    @TELUS @TELUSsupport all of want is to upgrade my phone because you dictate a deadline. You charge $50 more to go to a local store and support local. You have no phones in stock locally. So I go online & it throws a fit. Waiting an hour+ for a call back. Been with you 2007-2023

  • darylcognito daryl n cognito (@darylcognito) reported

    If the @abndpcaucus manage to get back in in the 2024 election, they need to promise to cancel that contracts Alberta Health has with Telus and Dynalife.

  • sitsiparthurs Bobs Arthurs (@sitsiparthurs) reported

    @TELUS by far the lousiest automated customer service. By far!

  • ddalessandro Dan D'Alessandro (@ddalessandro) reported

    @telus #telus wait time is over one hour! That’s not service. Used to be the best.

  • teamsmiyahara takiyamyam (@teamsmiyahara) reported

    For such a large company, @TELUS, your UX is beyond terrible. I can't even view my invoice.. what is going on?

  • MrFaire Mr and Mrs Faire Faire (@MrFaire) reported

    @pdKshs @madebygoogle @TELUS I bought mine from Google Store, directly. I'm having similar problems. I don't think it makes a difference where we bought it, so long as there is deniability. But, there's no denying all these pictures of broken camera glass is the exact same way.

  • macpm3 Perry (@macpm3) reported

    @Bryson_M So frustrating. Current Telus customer and their “sale” offer to me right now is 85/mo for 50gb and 90/mo for 100. Currently paying 80 for 20gb.

  • sportsjunkie007 Profile Updated🇺🇦 (@sportsjunkie007) reported

    @PurpleMel79 I've been a lifelong Shaw customer. I loved their service until about a decade ago. If I didn't have a seething hatred for Telus, I'd have switched years ago. Canadians need more options. Give me a premium service with premium prices, a low-end service with dirt-cheap prices...

  • seniorspyM6 M6 the spy (@seniorspyM6) reported

    @cathy_fillion @TELUS I’m in the SW and keep losing connection and the page comes on the screen. I either just wait a couple of minutes or turn off the TV then turn it back on and it is connected. 🤬 WTF It’s Telus.

  • HeatherMilne2 Heather Milne (@HeatherMilne2) reported

    @telus your customer service is the absolute worst. Hire some actual humans to answer inquiries from customers. Your virtual assistant is useless and the wait time to speak to a live agent is ridiculous.