Telus Outage Report in Sooke, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Sooke, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (56%)
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Phone (20%)
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Wi-fi (11%)
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TV (6%)
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Total Blackout (4%)
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E-mail (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Sooke, British Columbia
Latest outage, problems and issue reports in Sooke and nearby locations:
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West Coast Coco Mermaid 🧜🏾♀️
(@sherryella77) reported
from
Colwood, British Columbia
@MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.
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Jody Klassen
(@bellasugarsega) reported
from
Langford, British Columbia
I was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.
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Fully Vaxed Gordie Logan
(@GordieLogan) reported
from
Langford, British Columbia
Oh @TELUS, as a 30yr+ customer, I’ve never been so frustrated. I just had my appt for tomorrow cancelled. All because fiber hasn’t been run to the house yet. This is after an appt last week was cancelled for the same reason. Plz note, I made last weeks appt a month ago.
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Revheidi Koschzeck
(@RevheidiK) reported
from
Langford, British Columbia
How is it the Province's fault that a million people couldn't follow simple instructions and wait to call for a vaccination until it was their turn? Not having a callback queue was definitely a big mistake which I hope Telus will fix. #blamegame #CommonSense
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H. Neal Cropper
(@RealNealDeal) reported
from
Metchosin, British Columbia
@dewolfe001 @TELUS I really wanted to switch to Telus but everyone I spoke with was so inept I ended up staying with Shaw and their substandard service. I just couldn't imagine having to deal with them as a customer when discussing switching and becoming a customer was so very bad.
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Derek Lewers
(@critiklthinking) reported
from
Langford, British Columbia
@EComm911_info congrats on your new Dispatch centre here in Victoria, however tried calling to report an incident and it was like calling Telus and was on hold for nearly 10min as it said call takers were busy. As such, missed the ability to report as parties left scene #yyj
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Jenn Tranmer
(@vicmomdoc) reported
from
Langford, British Columbia
@antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.
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Reg Brick
(@hellonature) reported
from
Colwood, British Columbia
@BridgieCasey @TELUS Block them. They are a horrible money loving, aggressive company w **** customer service.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Unacceptable Haddenuff
(@nimmity_anna) reported
@googlecanada I’ve had nothing but problems since Telus forced us to switch to you
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Robert
(@Robert45637557) reported
@Sharon75571311 Roger's might have issues, telus is fine, not sure about bell
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Commissioner Miner
(@fanCRTCProfling) reported
@mebuell @VogeCallum @futureidentity If Bell and Telus want the next GoldTV taken down, they just have to see if porn is available. If it is, end of story and they are blocked. If not, then other mechanisms in C11 also kick it. Like a trifecta of bills to attack copyrighted content when looked at a certain way.
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Canadabee 🇨🇦🐝 Honk Honk
(@Fleury5440) reported
3rd time trying to post this: I've seen some comments that Telus, Bell, and Rogers cell services are all experiencing "network issues" in the Ottawa area today. Their websites seem to confirm "network issues" but can anyone in the area kindly confirm?
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Susan Skinner
(@SusanSkinnerNV) reported
@Polarbear165 Have you checked in on spaces? I have seen screenshots posted of service interruption notifications from Bell, Rogers and Telus for the Ottawa area.
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Andrew Todd
(@im_andrewtodd) reported
@IanSeggie @TELUSsupport @TELUS That's unfortunate. Same deal here, I got hit with it and a few of my friends didn't. Not sure why and Telus couldn't figure it out either. Phone and talk to the loyalty retention department and give em ****. They'll work with you. They did for me and I'm glad I did.
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Beerman
(@Beerman20215156) reported
@TELUS my security system is down because you guys cant get a tech out for 2 days. Small business should not rely on Telus unless you want to get robbed
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Beerman
(@Beerman20215156) reported
@TELUSBusiness I need someone to fix my phone lines today! It is an emergency as my security system works through those lines. I dont suggest any small businesses rely on Telus if this is the best they can do
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The author formerly known as Véronique Bellamy.
(@yaynewfriend) reported
@AyahuascaDreams Not up here. Hell, Telus doesn’t even really have a presence up here and neither does Rogers. If you want “in person” customer service, it’s NorthwesTel or Bell. Though, Wal-Mart MIGHT have a Fido or Koodo SIM.
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Respectu_Omnis
(@Respectu_omnis) reported
@TLemks To install your telus crap, lol