Telus

Telus Outage Report in Sooke, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sooke, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sooke, British Columbia 02/03/2026 02:55

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near Sooke, British Columbia

The most recent Telus outage reports came from the following cities: Sooke.

Loading map, please wait...
City Problem Type Report Time
CanadaSooke Total Blackout
CanadaSooke TV
CanadaSooke Phone
CanadaSooke TV
CanadaSooke Internet
CanadaSooke Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Sooke, British Columbia

Latest outage, problems and issue reports in Sooke and nearby locations:

  • sherryella77 West Coast Coco Mermaid 🧜🏾‍♀️ (@sherryella77) reported from Colwood, British Columbia

    @MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.

  • vicmomdoc Jenn Tranmer (@vicmomdoc) reported from Langford, British Columbia

    @antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.

  • critiklthinking Derek Lewers (@critiklthinking) reported from Langford, British Columbia

    @EComm911_info congrats on your new Dispatch centre here in Victoria, however tried calling to report an incident and it was like calling Telus and was on hold for nearly 10min as it said call takers were busy. As such, missed the ability to report as parties left scene #yyj

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • ArthurGallant14 Arthur Gallant (@ArthurGallant14) reported

    @longleysunsport Doesn’t help that my Telus digital TV guide says it’s airing on SN1

  • bettycooper007 betty cooper (@bettycooper007) reported

    @dzoolander85 cancel it all cause they are going to cut it off on u anyway! that is when they shut the whole griid down that is right justin and poutin and epcor and telus you bunch of liars! shut it down boys before they shut you down cause then its lights out. dont trust and remember FTP

  • rkg_zooming Marwari Investor (@rkg_zooming) reported

    How low can Appen $APX go today keeping in mind Telus walks away and poor trading update.? Those shorted at top will be having a good Friday today 👊

  • tracymariedavi tracydavis (@tracymariedavi) reported

    @TELUS also I really hope your stupid stuff doesn`t cause interference with my shaw wifi signal in the apartment.

  • Darksyne2 Darksyne (@Darksyne2) reported

    @TELUSsupport @TELUS This is on your website and there’s no cancel button like on literally any other company I deal with. I requested a call back 2 hours ago and nothing…

  • Murphy_46 Paul Murphy (@Murphy_46) reported

    Good evening @telus I hope your enjoying the battle of Alberta. I’m not because I have @TELUSsupport. And it sucks. Not working.

  • LandryLes Les Landry 👨🏾‍🦼♿ #EmptyPotProtest (@LandryLes) reported

    @TELUS So now nobody answers the phone~! Your automated system sent me to Tech support and it's been ringing now for over five minutes. What a pathetic joke...

  • CynthiaMD92 Cynthia (@CynthiaMD92) reported

    @TELUS It’s terrible that I’ve spent so much time with your technical support and they knew nothing of this issue. Also it would be a courtesy to let your customers know in the area because everyone’s experiencing the same problem with no idea what’s going on until they go to the Telus

  • MrMathewBailey Mathew Bailey (@MrMathewBailey) reported

    @TELUS offering @Norton is not even a joke. It's non existent. Logging in and interfacing should have been your priority. This is as old as 5 years. Who pays for Norton through Telus and actually believes you just automatically recieve any protection? It doesn't work like that

  • Downtown65 Nick (@Downtown65) reported

    @AmyBeeman @TELUS @TELUSsupport This is why I left Telus years ago. Their customer service is awful.