Telus Outage Report in Sooke, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Sooke, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (47%)
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Phone (28%)
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Wi-fi (10%)
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TV (6%)
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E-mail (5%)
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Total Blackout (4%)
Live Outage Map Near Sooke, British Columbia
The most recent Telus outage reports came from the following cities: Sooke.
| City | Problem Type | Report Time |
|---|---|---|
 Sooke |
Total Blackout | |
| Sooke |
TV | |
| Sooke |
Phone | |
| Sooke |
TV | |
| Sooke |
Internet | |
| Sooke |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Sooke, British Columbia
Latest outage, problems and issue reports in Sooke and nearby locations:
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Derek Lewers
(@critiklthinking) reported
from
Langford, British Columbia
@EComm911_info congrats on your new Dispatch centre here in Victoria, however tried calling to report an incident and it was like calling Telus and was on hold for nearly 10min as it said call takers were busy. As such, missed the ability to report as parties left scene #yyj
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Reg Brick
(@hellonature) reported
from
Colwood, British Columbia
@BridgieCasey @TELUS Block them. They are a horrible money loving, aggressive company w **** customer service.
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Fully Vaxed Gordie Logan
(@GordieLogan) reported
from
Langford, British Columbia
Oh @TELUS, as a 30yr+ customer, I’ve never been so frustrated. I just had my appt for tomorrow cancelled. All because fiber hasn’t been run to the house yet. This is after an appt last week was cancelled for the same reason. Plz note, I made last weeks appt a month ago.
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Jody Klassen
(@bellasugarsega) reported
from
Langford, British Columbia
I was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.
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H. Neal Cropper
(@RealNealDeal) reported
from
Metchosin, British Columbia
@p_barbeau @TuraEmanuela @DrKathleenRoss1 Sorry, I have to ask. How does Telus get away with charging service fees to access longitudinal care then? I don't get how they're allowed to do what doctors cannot.
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West Coast Coco Mermaid 🧜🏾♀️
(@sherryella77) reported
from
Colwood, British Columbia
@MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.
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Revheidi Koschzeck
(@RevheidiK) reported
from
Langford, British Columbia
How is it the Province's fault that a million people couldn't follow simple instructions and wait to call for a vaccination until it was their turn? Not having a callback queue was definitely a big mistake which I hope Telus will fix. #blamegame #CommonSense
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Jenn Tranmer
(@vicmomdoc) reported
from
Langford, British Columbia
@antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.
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H. Neal Cropper
(@RealNealDeal) reported
from
Metchosin, British Columbia
@dewolfe001 @TELUS I really wanted to switch to Telus but everyone I spoke with was so inept I ended up staying with Shaw and their substandard service. I just couldn't imagine having to deal with them as a customer when discussing switching and becoming a customer was so very bad.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Everyone has something to learn from somebody.
(@DeceitinDrugs) reported
Unbelievable! Have been on the telephone with #Telus for 1/2+ hours for home phone not working and now entire fiber optic system shut down.
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LifestyleDigs
(@TheLifestyleDig) reported
Once again @TELUS is censoring their viewers and shut the signal down as Global BC News @GlobalBC was doing a news story about the devastation from the Lytton fire. What does Telus not want their paying customers to know about this tragic wildfire?
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juju
(@JulianaMaraj) reported
this stupid telus tech tried to upsell me some online security and i didnt even activate it yet or say i was sure about it, and they was charging it LOL the fuckkkkkk
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NicoleD
(@tourneygirl) reported
When 1 of your alias didn’t migrate and it’s been 5 days waiting on Telus to get back to you even after spending an hour with an agent who couldn’t help you… #stilllwaiting
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Not McDavid
(@madacaz) reported
@TELUS can’t even get to internet in my house WTf ? My Rogers cell bill is an extra $400 for all the data we have to use on our phones #badwifi #sendtechagain
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Robena Maclaren
(@RobenaMaclaren) reported
@TELUSsupport A new customer here. We have been waiting over 6 hours for the technician to install our new Telus services. It is supposed to be a 7 hour installation. I would be appreciate if someone could telephone or DM to give an up to date time estimate. Thank you.
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CanadianCritic
(@CanadianCritic3) reported
@edmontonjournal @TELUS This is stupid. Vast portions of the economy do not need any internet at all. Do roads get paved from home? Food grown? Buildings built? Stop shilling for more govt handouts
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Bonniethe?
(@BonnieTheB) reported
Seriously, the worst place to buy a new phone is @TELUS stores. I went because I thought I needed the setting up done yet the clerk spent half an hour on the phone upgrading my package - she must have made a shitload of commission on the $5 plan bump and because of that... 1/2
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randy horst
(@randyhorst3) reported
@edmontonjournal @TELUS @telus sucks. Choose Shaw or other.
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Everyone has something to learn from somebody.
(@DeceitinDrugs) reported
@daverich72 Not sure if to laugh or cry at Telus technical support line via Phillipines. 2 1/2 hrs on phone for what started as landline phone problem, to being told technician call in am. to me having to call again am.. a 30 min wait & qqq20+ min on phone just to get an Appt.