Telus Outage Report in Sooke, British Columbia
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The latest reports from users having issues in Sooke come from postal codes V9Z.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Sooke, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (49%)
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Phone (26%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (5%)
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E-mail (4%)
Live Outage Map Near Sooke, British Columbia
The most recent Telus outage reports came from the following cities: Sooke.
| City | Problem Type | Report Time |
|---|---|---|
 Sooke |
Total Blackout | |
| Sooke |
TV | |
| Sooke |
Phone | |
| Sooke |
TV | |
| Sooke |
Internet | |
| Sooke |
Phone |
Community Discussion
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Telus Issues Reports Near Sooke, British Columbia
Latest outage, problems and issue reports in Sooke and nearby locations:
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🇨🇦🏳️🌈 Talia M. Wilson #GenXZeneca 🌈🇺🇸
(@olyfilmgirl) reported
from
Colwood, British Columbia
Switching back to Shaw for internet. Although Telus's website said our service wouldn't change, the guy Drew talked to said we could only get slower internet. So, just waiting for Shaw order to process. And who new self install was a thing?
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Fully Vaxed Gordie Logan
(@GordieLogan) reported
from
Langford, British Columbia
Oh @TELUS, as a 30yr+ customer, I’ve never been so frustrated. I just had my appt for tomorrow cancelled. All because fiber hasn’t been run to the house yet. This is after an appt last week was cancelled for the same reason. Plz note, I made last weeks appt a month ago.
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Brent Smithurst
(@brentsmi) reported
from
Colwood, British Columbia
All I want for Christmas is more than one bar (at best) of cel service in Royal Bay. Get it together, @TELUS /@Bell. I’ll switch to @rogers if they’ll do something about this. 2.5 years of this is ridiculous!
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Jenn Tranmer
(@vicmomdoc) reported
from
Langford, British Columbia
@antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.
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Revheidi Koschzeck
(@RevheidiK) reported
from
Langford, British Columbia
How is it the Province's fault that a million people couldn't follow simple instructions and wait to call for a vaccination until it was their turn? Not having a callback queue was definitely a big mistake which I hope Telus will fix. #blamegame #CommonSense
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Reg Brick
(@hellonature) reported
from
Colwood, British Columbia
@BridgieCasey @TELUS Block them. They are a horrible money loving, aggressive company w **** customer service.
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Jody Klassen
(@bellasugarsega) reported
from
Langford, British Columbia
I was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.
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H. Neal Cropper
(@RealNealDeal) reported
from
Metchosin, British Columbia
@dewolfe001 @TELUS I really wanted to switch to Telus but everyone I spoke with was so inept I ended up staying with Shaw and their substandard service. I just couldn't imagine having to deal with them as a customer when discussing switching and becoming a customer was so very bad.
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West Coast Coco Mermaid 🧜🏾♀️
(@sherryella77) reported
from
Colwood, British Columbia
@MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.
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H. Neal Cropper
(@RealNealDeal) reported
from
Metchosin, British Columbia
@p_barbeau @TuraEmanuela @DrKathleenRoss1 Sorry, I have to ask. How does Telus get away with charging service fees to access longitudinal care then? I don't get how they're allowed to do what doctors cannot.
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Derek Lewers
(@critiklthinking) reported
from
Langford, British Columbia
@EComm911_info congrats on your new Dispatch centre here in Victoria, however tried calling to report an incident and it was like calling Telus and was on hold for nearly 10min as it said call takers were busy. As such, missed the ability to report as parties left scene #yyj
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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cy
(@formulayuki) reported
omg telus service on hold playlist...
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Scott Newman
(@55magnus) reported
@SharaVigeant @TELUS the answer to your question is because they are protected by the government, and therefore NO competition. A perfect description of an oligopoly and therefore don't have to. Let Verizon, T-Mobile, etc come play in Canada and prices for data and service plummets across the board
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A Literal Sasquatch
(@ExactSasquatch) reported
Dear. @TELUS. I've been a loyal mobile customer for over a decade. I am currently looking for home internet. If you operated in Ontario for internet, I'd sign with you in a heartbeat. But you don't.
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Sunni Chen
(@srhchn) reported
I HATE #Telus right now and how poorly they treat their paying customers. For the three near hour long phone calls, the one I’m about to make, and the unecessary stress @TELUS has put me through, I should be billing them for my hours! I don’t have all day to call @TELUSsupport.
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Steve Berry
(@FakePOTUS_DT) reported
@steeletalk @TELUS Same thing happened to me with Freedom mobile. They got scammed for 3 grand worth of products. Took me 3 months to fix. Police report, numerous phone calls to Freedom and the credit bureau. No calls from Freedom or anything in the mail.
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Sopwith
(@Sopwith_) reported
@steeletalk @TELUSsupport Let us know how you make out with Telus. A similar thing happened with me with bogus data charges and they tried to stiff me. I had to make a complaint to the CCTC before they would do anything.
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Brandon
(@Brandoilers) reported
@LucasWithTelus sorry but telus is worst company ever.
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tippitmax
(@WendyAirdrie) reported
@giraffami @jkenney @shandro Agreed - everytime I see that I’m furious with Telus- poor business move
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Michael Charles
(@michael18705801) reported
Telus agent :WPA2 security technical support -no can do not trained enough WOW
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Matt McDavid First Nation Cannabis Grower
(@DRKMATR420) reported
I wouldn't trust Jason Kenney to make me a healthy snack never mind use our money to buy some knock off free Tv with a Telus subscription Wannabe covid vaccine . #abpoli #AbLeg #cdnpoli