Telus Outage Report in Sooke, British Columbia

Problems in the last 24 hours in Sooke, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sooke, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (48%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Live Outage Map Near Sooke, British Columbia

The most recent Telus outage reports came from the following cities: Sooke.

City	Problem Type	Report Time
Sooke	Phone	10 days ago
Sooke	Total Blackout	3 months ago
Sooke	TV	4 months ago
Sooke	Phone	4 months ago
Sooke	TV	5 months ago
Sooke	Internet	7 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Sooke, British Columbia

Latest outage, problems and issue reports in Sooke and nearby locations:

• 
  Revheidi Koschzeck (@RevheidiK) reported 1 minute ago from Langford, British Columbia

  How is it the Province's fault that a million people couldn't follow simple instructions and wait to call for a vaccination until it was their turn? Not having a callback queue was definitely a big mistake which I hope Telus will fix. #blamegame #CommonSense

• 
  West Coast Coco Mermaid 🧜🏾‍♀️ (@sherryella77) reported 10 minutes ago from Colwood, British Columbia

  @MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.

• 
  Reg Brick (@hellonature) reported 12 minutes ago from Colwood, British Columbia

  @BridgieCasey @TELUS Block them. They are a horrible money loving, aggressive company w **** customer service.

• 
  Derek Lewers (@critiklthinking) reported 32 minutes ago from Langford, British Columbia

  @EComm911_info congrats on your new Dispatch centre here in Victoria, however tried calling to report an incident and it was like calling Telus and was on hold for nearly 10min as it said call takers were busy. As such, missed the ability to report as parties left scene #yyj

• 
  Jody Klassen (@bellasugarsega) reported 49 minutes ago from Langford, British Columbia

  I was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.

• 
  Jenn Tranmer (@vicmomdoc) reported 53 minutes ago from Langford, British Columbia

  @antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  SB (@bainsswag) reported 7 minutes ago

  Unbelievable wait times, over 2 hours this morning, just to confirm a service call that is 3 hours late @TELUS @TELUSsupport !!!!!

• 
  danelle marie toner (@danellemarieton) reported 8 minutes ago

  @TELUS why do I NOT have service or data?

• 
  𝕯𝖗𝖊𝖆𝖉 𝕻𝖎𝖗𝖆𝖙𝖊 𝕯. (@CreepyXL) reported 11 minutes ago

  @TELUSsupport I heard there is a way with Telus customers to force someone to press a button to activate the call, how do I set that up? It'll cut down on all the robocall scammers, at least until STIR/SHAKEN gets activated.

• 
  Gerald Czinkota (@czinkota) reported 11 minutes ago

  @TELUS Just need to improve cellular service around the Gilbert plains area. Had no signal in that town

• 
  cara (@jeterfan28) reported 14 minutes ago

  @DustinMorris13 @Shawhelp Telus does that all the time too and it’s so frustrating. Had I known they were giving you issue I would have given them what for on your behalf Dustin. I bet they do it on purpose so you have to buy the more expensive package

• 
  Reshmi Chandra ♡ (@_RChandra) reported 15 minutes ago

  I phoned Telus on behalf of my company and scheduled someone to come in to make the dang internet work. I’ve been training for this day my entire life. My parents always made me talk to the tech support team, even as a kid lmao

• 
  Amile Li-Ndsé (@bamil73) reported 16 minutes ago

  I've had @TELUS for 6 or so yrs and when they update s/ware the service on the wireless boxes goes down so I have to power cycle. When that doesn't work I'll call @TELUSsupport and that convo starts with them telling me to power cycle. Every 2 wks. *Sigh* Time to unplug again.

• 
  Dave Pasin (@dave_pasin) reported 16 minutes ago

  @thx1979 Try @TELUS for a dealing for stupidly bureaucratic company that can’t find its rear end from a hole in the ground. Telus is perhaps the best example of not knowing what it wants to be, virtue signals continuously but can’t fix a damn, internet or security line. They’re a joke.

• 
  Supporting local businesses and community (@EntitledCanada) reported 16 minutes ago

  @TELUSsupport creates one problem after another Be it wifi, tv, billing or customer service all are useless and frustrating. This is feeling like a full time job. Never again #Fail @TELUS

• 
  Lisa Cameron (@_LisaCameron) reported 18 minutes ago

  @TELUSsupport yes, finally. A nice chap from Guatemala given faulty technology (not his fault). Unbelievable wait times (an hour) for a business line, to increase dividends and support a paycheque in South America. Thanks @TELUS ! /s