Telus Outage Report in Sooke, British Columbia
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The latest reports from users having issues in Sooke come from postal codes V9Z.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Sooke, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (47%)
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Phone (27%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (5%)
Live Outage Map Near Sooke, British Columbia
The most recent Telus outage reports came from the following cities: Sooke.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| TV | ||
| Phone | ||
| TV | ||
| Internet | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Sooke, British Columbia
Latest outage, problems and issue reports in Sooke and nearby locations:
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Revheidi Koschzeck
(@RevheidiK) reported
from
Langford, British Columbia
How is it the Province's fault that a million people couldn't follow simple instructions and wait to call for a vaccination until it was their turn? Not having a callback queue was definitely a big mistake which I hope Telus will fix. #blamegame #CommonSense
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Jody Klassen
(@bellasugarsega) reported
from
Langford, British Columbia
I was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.
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H. Neal Cropper
(@RealNealDeal) reported
from
Metchosin, British Columbia
@dewolfe001 @TELUS I really wanted to switch to Telus but everyone I spoke with was so inept I ended up staying with Shaw and their substandard service. I just couldn't imagine having to deal with them as a customer when discussing switching and becoming a customer was so very bad.
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Jenn Tranmer
(@vicmomdoc) reported
from
Langford, British Columbia
@antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.
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West Coast Coco Mermaid 🧜🏾♀️
(@sherryella77) reported
from
Colwood, British Columbia
@MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.
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Derek Lewers
(@critiklthinking) reported
from
Langford, British Columbia
@EComm911_info congrats on your new Dispatch centre here in Victoria, however tried calling to report an incident and it was like calling Telus and was on hold for nearly 10min as it said call takers were busy. As such, missed the ability to report as parties left scene #yyj
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Reg Brick
(@hellonature) reported
from
Colwood, British Columbia
@BridgieCasey @TELUS Block them. They are a horrible money loving, aggressive company w **** customer service.
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Fully Vaxed Gordie Logan
(@GordieLogan) reported
from
Langford, British Columbia
Oh @TELUS, as a 30yr+ customer, I’ve never been so frustrated. I just had my appt for tomorrow cancelled. All because fiber hasn’t been run to the house yet. This is after an appt last week was cancelled for the same reason. Plz note, I made last weeks appt a month ago.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Innectic
(@Innectic) reported
@jakkuh_t @TELUS got DAMN that is killer
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BasicIncomeVictoriaBC 🔭🍁🇺🇦🧢
(@BasicBc) reported
@DrKate_Miller Useful but can't replace and there is the question of who is providing this service (ie Telus, ect)
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Hectic
(@itsHecticc) reported
Help me give back. TELUS will donate up to $5K to the TELUS Friendly Future Foundation on my behalf, to help at risk youth and make the gaming community a safer, friendlier place Call 1-877-888-4935and use my code (DCC959) . Let’s make a difference #Sponsored #TELUS_Distributor
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Kalyan Chatterjee (he/him)
(@KalyanChatterG) reported
@TELUS I am getting an amazing mobility plan offer from another comparable service provider. Speaking to your loyalty didn’t help much. I like Telus but this offer is too good to pass. Please let me know if you can match it. I can DM more info. Will wait until Mar 22 for a resp.
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Gabriel Pitino
(@Gabejoe) reported
@TELUS @FriendlyFuture @redcrosscanada I am looking for a phone and a plan to order food and to use for emergency services.
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Crown Crow
(@Crimson_Baron7) reported
@jakkuh_t @TELUS Can you tell telus (or anyone) to help egypt We have base speed of 32KBps and 2 MBps for the first 200 gigs We live in hell
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DM
(@DMfixedit) reported
@mtlgazette @TELUS So nice of this Band to come help clean up the mess they didn’t create but need to live with. Do a story on the offenders and what they do to clean up their own mess- oh, wait, you can’t because they don’t .
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Steve the Panda
(@SteveThePylon) reported
@Daisyssnoring @SweetGeorgia_77 Good to know, telus keeps calling to try and get me back. Without knowing the price protection I’d never consider telus again. Knowing price protection I’d consider them when my term with shaws up
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montoya_test
(@montoya_test) reported
Holy **** Canadians, WTF is wrong with your telecom sector!?? I just spent 1hr negotiating with #telus to get our bill to remain the same price. How is this considered normal? Just give people the low price and save hours of pointless negotiations over phone and text.
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Ella Jane
(@whateverbye1984) reported
My @hayu_CA Telus TV app updated this week and it’s awful now. So not user friendly at all. The old version was so much better!