Telus

Telus Outage Report in Sooke, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sooke, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sooke, British Columbia 07/26/2024 23:50

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (20%)

    Phone (20%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Sooke, British Columbia

Latest outage, problems and issue reports in Sooke and nearby locations:

  • hellonature Reg Brick (@hellonature) reported from Colwood, British Columbia

    @BridgieCasey @TELUS Block them. They are a horrible money loving, aggressive company w **** customer service.

  • sherryella77 West Coast Coco Mermaid 🧜🏾‍♀️ (@sherryella77) reported from Colwood, British Columbia

    @MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.

  • vicmomdoc Jenn Tranmer (@vicmomdoc) reported from Langford, British Columbia

    @antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.

  • critiklthinking Derek Lewers (@critiklthinking) reported from Langford, British Columbia

    @EComm911_info congrats on your new Dispatch centre here in Victoria, however tried calling to report an incident and it was like calling Telus and was on hold for nearly 10min as it said call takers were busy. As such, missed the ability to report as parties left scene #yyj

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • qnodrknss Queen of Darkness (@qnodrknss) reported

    @clovemartin @EMWalker108 @PierrePoilievre So no more oversight when Bell or Rogers try to buy out more small telecom companies? That will make for a competitive market. Shaw sold Freedom so the merger could proceed and we still have a cell provider not owned by Rogers, Bell or Telus. (That merger is still bad news)

  • placebochain044 ****🐟 (@placebochain044) reported

    coughs a hairball talking to the telus guy looking like ****

  • wingkarli Wing Kar Li, PhD (@wingkarli) reported

    Just waiting for Telus to leak all our electronic health records then we’ll have the Canadian media conglomerate fail trifecta

  • Astrotuna Astrotuna (@Astrotuna) reported

    @RealMattHopkins "I'm gonna cancel CTV" is a bullshit threat. You have home TV? They're getting paid. Rogers, Shaw, Telus, you're getting the local CTV channel whether you like it or not. Want HBO? You're paying Bell. Star Trek? Seinfeld? Bell. Friends? Bell. Habs, Leafs or Jays? Bell

  • CRAMDARKLY68 Darcy M (@CRAMDARKLY68) reported

    @mapleservo It’s the ‘new customer’ offer; “Hey Telus/bell/ATCO/Epcor/Shaw/ (any other private govt that used to be a public utility) that deal you offered. Can I get that? “No. You’re a loyal customer. Go away for 6 months and let us lure you back, or don’t. We don’t care. Now **** off”

  • Sparkle_Emotion Sparkle ✨ (@Sparkle_Emotion) reported

    I’m so tired of the horrendous service from @TELUS @TELUSsupport we’ve spent hours on the phone to have something fixed for a couple hours, then the same problem occurs. They can’t send anyone up for over a week. At this point i think switching is out only option.

  • hc2dotca Certified Pizza Lover (@hc2dotca) reported

    @chantalygk I use Public Mobile, which is a subsidiary of Telus. I get a referral bonus (full disclosure) for anyone who signs up via my code. You also get $1 off your bill for auto-payment via cc, and $1 off each year you are a customer. Basic data plan, 2Gb/month, w free long dist, $20

  • Mason51242 Mason5124 (@Mason51242) reported

    @CrescentEagle @CanadianPolling Yea, If Big tree was nationalized, on July 8 that day Bell and Telus users will also be down too. Good idea idiot.

  • houghfarmer Raqchan🌻 (@houghfarmer) reported

    @TELUS Horrible. No to privatized healthcare.

  • JitendraJuthani Jitendra Juthani (@JitendraJuthani) reported

    @TELUS improve your customer/technical service call Centre as I have been on hold for last two hours for something that should not take more than 10 mins. PATHETIC SERVICE.