Telus Outage Report in Sooke, British Columbia
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The latest reports from users having issues in Sooke come from postal codes V9Z.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Sooke, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (23%)
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Wi-fi (13%)
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TV (7%)
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E-mail (5%)
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Total Blackout (5%)
Live Outage Map Near Sooke, British Columbia
The most recent Telus outage reports came from the following cities: Sooke.
| City | Problem Type | Report Time |
|---|---|---|
 Sooke |
Phone | |
| Sooke |
Total Blackout | |
| Sooke |
TV | |
| Sooke |
Phone | |
| Sooke |
TV | |
| Sooke |
Internet |
Community Discussion
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Telus Issues Reports Near Sooke, British Columbia
Latest outage, problems and issue reports in Sooke and nearby locations:
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Jenn Tranmer
(@vicmomdoc) reported
from
Langford, British Columbia
@antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.
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H. Neal Cropper
(@RealNealDeal) reported
from
Metchosin, British Columbia
@dewolfe001 @TELUS I really wanted to switch to Telus but everyone I spoke with was so inept I ended up staying with Shaw and their substandard service. I just couldn't imagine having to deal with them as a customer when discussing switching and becoming a customer was so very bad.
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Fully Vaxed Gordie Logan
(@GordieLogan) reported
from
Langford, British Columbia
Oh @TELUS, as a 30yr+ customer, I’ve never been so frustrated. I just had my appt for tomorrow cancelled. All because fiber hasn’t been run to the house yet. This is after an appt last week was cancelled for the same reason. Plz note, I made last weeks appt a month ago.
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Jody Klassen
(@bellasugarsega) reported
from
Langford, British Columbia
I was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.
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H. Neal Cropper
(@RealNealDeal) reported
from
Metchosin, British Columbia
@p_barbeau @TuraEmanuela @DrKathleenRoss1 Sorry, I have to ask. How does Telus get away with charging service fees to access longitudinal care then? I don't get how they're allowed to do what doctors cannot.
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Revheidi Koschzeck
(@RevheidiK) reported
from
Langford, British Columbia
How is it the Province's fault that a million people couldn't follow simple instructions and wait to call for a vaccination until it was their turn? Not having a callback queue was definitely a big mistake which I hope Telus will fix. #blamegame #CommonSense
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Derek Lewers
(@critiklthinking) reported
from
Langford, British Columbia
@EComm911_info congrats on your new Dispatch centre here in Victoria, however tried calling to report an incident and it was like calling Telus and was on hold for nearly 10min as it said call takers were busy. As such, missed the ability to report as parties left scene #yyj
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Reg Brick
(@hellonature) reported
from
Colwood, British Columbia
@BridgieCasey @TELUS Block them. They are a horrible money loving, aggressive company w **** customer service.
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West Coast Coco Mermaid 🧜🏾♀️
(@sherryella77) reported
from
Colwood, British Columbia
@MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Kessler
(@Mikepkes) reported
@TELUS, you know what is a bad idea during a pandemic? Door to door sales. Please stop.
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Kelly Greenaway
(@kraftykg) reported
@Stravensky7 @netflix All of Ste Agathe who are on MTS lightning (what a joke) cannot load Netflix thumbnails - no issues if we ise our data on phone (Telus) been a wel and MTS has done nothing but know that a range of ip addresses have been blacklisted
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Shawn Dowdell
(@sdowds17_Golf) reported
@TELUS home internet might be the actual worst thing I’ve ever experience I thought leaving Shaw I was going to get better service boy was I ever wrong. Highly recommend staying away from Telus
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Chad Kerychuk
(@chadkerychuk) reported
@RogersHelps $152+ a month for 10GB Data iPhone/IPad shared + Apple Watch plan is just nuts. How are you not providing more incentive for a 20+ year customer? Can @TELUS @Bell offer anything better? We need way more competitive options in Canada for years.
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Huggsy Bogues
(@damnfoodcourt) reported
Telus never asks me to talk.
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Elysia Rotaru
(@elysiarotaru) reported
@TELUS I have called about 5 times this month for service issues. Can someone pls get back to me so things can be repaired pls.thx
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Kari Raymer Bishop
(@KRaymerBishop) reported
@SharkeyCBC @koodo I was with @Telus for 20 years and was paying more than any new customer would pay. I asked for a break and they refused. I switched to Koodo (I know, same company) and cut my bill by more than half. Of course they would rather have you switch to Telus and pay $125/mth!!!
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Commissioner Miner
(@fanCRTCProfling) reported
An interesting process letter out of the #CRTC who mistyped the Telus email address in regards to another process letter and telus didn't get it. It's not their problem if you don't get a process letter. Up to you to keep an eye on the active file.
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Commissioner Miner
(@fanCRTCProfling) reported
Now what if the CRTC sent a confidential letter (they do this) and mistyped the email like they did to Telus? According to them, not their problem, yet a confidential letter may not ever show on the site and ends up w/ someone else. Breach? Not our problem.
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Joe
(@joe_pannu) reported
@Shawhelp Talk about great customer service Wonder how Telus would handle this situation