Telus

Telus Outage Report in Sooke, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sooke, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sooke, British Columbia 02/07/2026 06:30

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near Sooke, British Columbia

The most recent Telus outage reports came from the following cities: Sooke.

Loading map, please wait...
City Problem Type Report Time
CanadaSooke Total Blackout
CanadaSooke TV
CanadaSooke Phone
CanadaSooke TV
CanadaSooke Internet
CanadaSooke Phone

Community Discussion

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Telus Issues Reports Near Sooke, British Columbia

Latest outage, problems and issue reports in Sooke and nearby locations:

  • sherryella77 West Coast Coco Mermaid 🧜🏾‍♀️ (@sherryella77) reported from Colwood, British Columbia

    @MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.

  • vicmomdoc Jenn Tranmer (@vicmomdoc) reported from Langford, British Columbia

    @antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.

  • critiklthinking Derek Lewers (@critiklthinking) reported from Langford, British Columbia

    @EComm911_info congrats on your new Dispatch centre here in Victoria, however tried calling to report an incident and it was like calling Telus and was on hold for nearly 10min as it said call takers were busy. As such, missed the ability to report as parties left scene #yyj

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • AlistairKing Alistair (@AlistairKing) reported

    @TELUS You never get close to a gig. Don’t buy into the lie.

  • StaRRBeaNN BeanZ (@StaRRBeaNN) reported

    @TELUSsupport 4am our alarm started to beep every time our phone lime drops.We tried call back 3 times & never got through even though we answered the call back from Telus. Finally talked with a representative & she put me through to technical support ...BUT

  • FishermaMelvin Free to choose a healthy attitude (@FishermaMelvin) reported

    @checkupcbc Telus says satallite users were cut in northern BC in order to deliver better service to the rest of the region. So I have less, when I already had minimal. The logic is revealing. Telus knows that satallite customers don’t have options. We didn’t even get a fee cut, just service

  • Corea_JoseD ⎛⎝Jose⎠⎞ (@Corea_JoseD) reported

    @BjornLodbrok_ @TELUS Makes sense USA usually have the slowest wifi in the world but 1000mbps not bad

  • DizzyDog85 DizzyDog85 (@DizzyDog85) reported

    Another year, another #SuperBowl, another @Bell broadcast where all I see is Crave and CTV garbage. My parents have @TELUS on the West Coast and are getting all the proper ads. Thanks, Bell.

  • Bryson_M bryson (@Bryson_M) reported

    @ellenroseman @peternowak Foreign players can come into and start from scratch with new infrastructure, but they can’t buy a majority controlling stake in the huge players like Telus or Rogers. Issue: building a new network is a waste of time as we already have a perfectly good urban network we can share

  • __c1dude__ c1dude (@__c1dude__) reported

    I have a beautiful 85 inch tv yet am relegated to watching the superbowl on my 5 in telus smartphone cuz bell fibe down all day. It seems in order to install my neighbor, they had to unplug me. #bell bell dont tell me to DM you. You've had the ticket all day

  • Sophia80704196 Sophia (@Sophia80704196) reported

    @dstevens1414 @TELUS Omg 😱 contact lucas_hackk on Instagram! He can help you get back your account. I just got mine back so happy

  • littlegal360 Lisa (@littlegal360) reported

    @TELUSsupport please fix my Telus internet. I am tired of paying good money for terrible. #telushubsucks #teluscustomerservicesucks

  • CDN_Ambrose ⛷ Shaun 🏕 (@CDN_Ambrose) reported

    @TELUS @TELUSsupport Your Optik TV is absolute garbage. GARBAGE# Missing the Superbowl because of this TRASH Optik box