Telus

Telus Outage Report in Sooke, British Columbia

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The latest reports from users having issues in Sooke come from postal codes V9Z.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sooke, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sooke, British Columbia 03/30/2026 03:25

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near Sooke, British Columbia

The most recent Telus outage reports came from the following cities: Sooke.

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City Problem Type Report Time
CanadaSooke Phone
CanadaSooke Total Blackout
CanadaSooke TV
CanadaSooke Phone
CanadaSooke TV
CanadaSooke Internet

Community Discussion

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Telus Issues Reports Near Sooke, British Columbia

Latest outage, problems and issue reports in Sooke and nearby locations:

  • vicmomdoc Jenn Tranmer (@vicmomdoc) reported from Langford, British Columbia

    @antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.

  • critiklthinking Derek Lewers (@critiklthinking) reported from Langford, British Columbia

    @EComm911_info congrats on your new Dispatch centre here in Victoria, however tried calling to report an incident and it was like calling Telus and was on hold for nearly 10min as it said call takers were busy. As such, missed the ability to report as parties left scene #yyj

  • sherryella77 West Coast Coco Mermaid 🧜🏾‍♀️ (@sherryella77) reported from Colwood, British Columbia

    @MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Jaskara42441294 Jaskaran Singh (@Jaskara42441294) reported

    Recently moved 5 lines from Freedom to Telus, experienced horrendous customer service. Just wanted to purchase the latest iPhones, but the agents kept on transferring me from one department to another. Very dissapointed!@TELUSsupport @TELUS

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    .@Bell_Policy, You & @TELUS better appeal the fixed & crooked ISED-Videotron spectrum auction court decision, maybe put less greed into your submissions and not blow it as bad as you did this time around. #CRTC Requirements to play for some, but not for others.

  • Happy_Mann Happy Mann (@Happy_Mann) reported

    @TELUS worse serve cant fix simple billing problem for month and still need business

  • pewpewpew Quinn (@pewpewpew) reported

    Doesn’t Telus use Bell’s network? Why are my calls dropping constantly? I actually had better service with F!do, which is hilarious.

  • JHuddleston67 Jenny Huddleston (@JHuddleston67) reported

    @timmy_bro_ @TELUSsupport I am working with a manager, but doesn’t seem to be able to find problem. This has been plaguing my t.v , Dr. Zoom calls, for along time. Many TELUS service techs sent, but still not able to watch our tv, room calls, streaming due to problems. Have paid for 75Mpbs.😡

  • eloquated El (@eloquated) reported

    Every time #telus leaves me on hold for hours just to say, "It's going to take X more weeks for us to fix that thing we already said we'd done" my temptation to switch to shaw grows.

  • omnicronrho77 FB is bad (@omnicronrho77) reported

    @generalspeak I’m just saying Ed didn’t **** us all by himself. He has Bell and Telus and the Canadian government helping him out. The massive profits he got away with let him **** around and now he’s finding out

  • BodaciousCopy Christine Bode (@BodaciousCopy) reported

    @TELUS shares towers with @Bell who I'm told are also being affected and have to be serviced. The service rep said this could have something to do with #5G technology being installed. Is anyone else in #ygk experiencing these issues?

  • CatSpaceForce Cat from Outer Space Force (@CatSpaceForce) reported

    @MarthaLRogers @lesleyworld1 So whatever I’m out. You and Ed can battle between yourselves in a public spectacle, debasing your own company image while attacking anyone who challenges conduct as a troll. Am I still ‘Ed’s guy’ if I switch to Telus? Because frankly I don’t want to support any of this shitshow.

  • GWalsh88 Walsh (@GWalsh88) reported

    @DividendDaddy1 @Rogers Pff. Garbage stock. Stick with BCE or Telus. Better dividend, better performance