Telus

Telus Outage Report in Sooke, British Columbia

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The latest reports from users having issues in Sooke come from postal codes V9Z.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sooke, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sooke, British Columbia 12/16/2025 18:35

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Sooke, British Columbia

The most recent Telus outage reports came from the following cities: Sooke.

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City Problem Type Report Time
CanadaSooke Phone
CanadaSooke TV
CanadaSooke Internet
CanadaSooke Phone
CanadaSooke Phone
CanadaSooke E-mail

Community Discussion

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Telus Issues Reports Near Sooke, British Columbia

Latest outage, problems and issue reports in Sooke and nearby locations:

  • vicmomdoc Jenn Tranmer (@vicmomdoc) reported from Langford, British Columbia

    @antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.

  • RevheidiK Revheidi Koschzeck (@RevheidiK) reported from Langford, British Columbia

    How is it the Province's fault that a million people couldn't follow simple instructions and wait to call for a vaccination until it was their turn? Not having a callback queue was definitely a big mistake which I hope Telus will fix. #blamegame #CommonSense

  • hellonature Reg Brick (@hellonature) reported from Colwood, British Columbia

    @BridgieCasey @TELUS Block them. They are a horrible money loving, aggressive company w **** customer service.

  • critiklthinking Derek Lewers (@critiklthinking) reported from Langford, British Columbia

    @EComm911_info congrats on your new Dispatch centre here in Victoria, however tried calling to report an incident and it was like calling Telus and was on hold for nearly 10min as it said call takers were busy. As such, missed the ability to report as parties left scene #yyj

  • sherryella77 West Coast Coco Mermaid 🧜🏾‍♀️ (@sherryella77) reported from Colwood, British Columbia

    @MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • daanielleryan Danielle Ryan (@daanielleryan) reported

    @AmberGillan @TELUS I used to use Tulip Health which is a free online service as well I just like the convenience of this being in an app where I can send photos and a description before my appointment!

  • TFlynn_Retired Tom Flynn (@TFlynn_Retired) reported

    @TELUS Lots of work is needed. Students need much better internet service

  • RickKen18588185 Rick Kennedy (@RickKen18588185) reported

    @TELUSsupport on hold waiting for an Business connect tech support agent for 45mins then Telus hangs up on me. Back in the que again! This service is terrible why do I keep puting up with this.

  • LaylandMeeks Buzz Meeks (@LaylandMeeks) reported

    @TELUSNews @juggysihota @TELUS What a load of bullshit! The minute you get out of the city Telus sucks. And expensive for the shitty service.

  • J4675709291 carson colvidado (@J4675709291) reported

    terrible customer service with #telus AND thye have been bugging my house and planting nanochips under my fingernails. with #shaw i pay only $35 a month with 2gb data!!!!

  • mohammedQ1237 Mohammed Q (@mohammedQ1237) reported

    Worst customer service @TELUS keep getting the wrong information from your untrained agents overseas.

  • MarkHin83862722 Mark Hinton (@MarkHin83862722) reported

    @tcollicutt @drewfurn @TELUS I very much doubt those are the reasons why Telus want to upgrade the network. If there's a lack of clean drinking water in rural communities, there'll be a lack of people living there too. Learn to walk first, before you start running.

  • morettiphd Anthony Moretti (@morettiphd) reported

    @EdmFootballTeam @TELUS “Calgary goes for one...but, damn it, we’re Edmonton...we go for two!”

  • canucksedins cat 🦋 (@canucksedins) reported

    we got Telus optik and now it’s configuring (whatever ******** that means)

  • ACSial Adam C. Sieracki (@ACSial) reported

    @girlieishtomboy @TELUSsupport Same issue here, still unresolved. Never happened before. There was an automated call from Telus immediately before.