Telus outages and service status in Sooke, British Columbia
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Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Sooke, including 0 direct reports.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Sooke, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sooke, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Sooke, British Columbia
The most recent Telus outage reports came from the following cities: Sooke.
| City | Problem Type | Report Time |
|---|---|---|
 Sooke
|
Phone | 2 months ago |
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Telus Issues Reports Near Sooke, British Columbia
Latest outage, problems and issue reports in Sooke and nearby locations:
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Derek Lewers (@critiklthinking) reported from Langford, British Columbia@EComm911_info congrats on your new Dispatch centre here in Victoria, however tried calling to report an incident and it was like calling Telus and was on hold for nearly 10min as it said call takers were busy. As such, missed the ability to report as parties left scene #yyj
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Revheidi Koschzeck (@RevheidiK) reported from Langford, British ColumbiaHow is it the Province's fault that a million people couldn't follow simple instructions and wait to call for a vaccination until it was their turn? Not having a callback queue was definitely a big mistake which I hope Telus will fix. #blamegame #CommonSense
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H. Neal Cropper (@RealNealDeal) reported from Metchosin, British Columbia@p_barbeau @TuraEmanuela @DrKathleenRoss1 Sorry, I have to ask. How does Telus get away with charging service fees to access longitudinal care then? I don't get how they're allowed to do what doctors cannot.
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Jody Klassen (@bellasugarsega) reported from Langford, British ColumbiaI was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.
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West Coast Coco Mermaid 🧜🏾♀️ (@sherryella77) reported from Colwood, British Columbia@MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.
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🇨🇦🏳️🌈 Talia M. Wilson #GenXZeneca 🌈🇺🇸 (@olyfilmgirl) reported from Colwood, British ColumbiaSwitching back to Shaw for internet. Although Telus's website said our service wouldn't change, the guy Drew talked to said we could only get slower internet. So, just waiting for Shaw order to process. And who new self install was a thing?
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Fully Vaxed Gordie Logan (@GordieLogan) reported from Langford, British ColumbiaOh @TELUS, as a 30yr+ customer, I’ve never been so frustrated. I just had my appt for tomorrow cancelled. All because fiber hasn’t been run to the house yet. This is after an appt last week was cancelled for the same reason. Plz note, I made last weeks appt a month ago.
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Jenn Tranmer (@vicmomdoc) reported from Langford, British Columbia@antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.
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Reg Brick (@hellonature) reported from Colwood, British Columbia@BridgieCasey @TELUS Block them. They are a horrible money loving, aggressive company w **** customer service.
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H. Neal Cropper (@RealNealDeal) reported from Metchosin, British Columbia@dewolfe001 @TELUS I really wanted to switch to Telus but everyone I spoke with was so inept I ended up staying with Shaw and their substandard service. I just couldn't imagine having to deal with them as a customer when discussing switching and becoming a customer was so very bad.
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Brent Smithurst (@brentsmi) reported from Colwood, British ColumbiaAll I want for Christmas is more than one bar (at best) of cel service in Royal Bay. Get it together, @TELUS /@Bell. I’ll switch to @rogers if they’ll do something about this. 2.5 years of this is ridiculous!
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Stanton (@StantonsLab) reported@VanIsleInvestor @BNNBloomberg @MobileSyrup Telus is garbage, New CEO will slash *** and fire a boat load, I will buy when this happens, until then it's a dumpster fire
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District 6 (@P43215) reported@woods_lin_ @Beefshaver Check Telus Sky Calgary, it sat there unfinished in delays for 2-3 years and was horrible, probably still pretty bad.
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HoodMomma (@MommaHood2) reported@SKivimaa When I had internet installed Telus sent an Indian who was hitting on me yuck then I had issues so they sent a predator Indian who was trying to get feely with me. I was going to beat him. Telus hires predators and scammers.
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BeenThereDoneThat🇨🇦 (@Stowe48953061) reported@PeterKellyBC My personal experience is that they can’t manage their telus communication services very well..so I wish they would fix what they already have, before adding more.
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𝕄 𝕫 . 𝕂 𝕒 𝕥 💜 (@Mz_Kat28) reported@kvlovely19 thank you! oh **** when did you work for telus? what department?
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Ryan Kalt (@ryankalt) reported@Howard__24 @globeandmail "Flexing"? With what money? Read a few analyst reports or the Telus $T $T.TO P&L / balance sheet, they can barely fund their dividends never mind playing Monopoly.
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Jerry Lambert 🍏 🍏 🍏 (@JerryLambe75755) reported@TELUSsupport It’s great to see Telus results continue to decline. Customer service is awful. Waiting hours to speak to a human …. not giving loyal customers the same offers as new customers …. watching woke commercials to social engineer people …. I’ll NEVER come back.
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Hayley (@hayley_yyy26) reportedMy mom called @TELUS twice to cancel her services and amazingly, the call kept dropping. This is beyond unprofessional. @TELUSsupport
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heiba9866 (@heiba986627073) reported@KaileaandTim @WestJet They can't even price a plane ticket ask them questions about pricing and they won't know what to say, Telus has trainers and quality agents who have never touched a plane 😢, while Canada has staff with several years of exp who do not rely on scripts
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Sarah (@shankarita) reported@deliaflower1 You probably got someone in Pakistan. I had to get help from the BBB once before a Canadian Tech from Telus called me and fixed the problem.