Telus Outage Report in Sooke, British Columbia
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The latest reports from users having issues in Sooke come from postal codes V9Z.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Sooke, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (57%)
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Phone (19%)
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Wi-fi (11%)
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TV (7%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map Near Sooke, British Columbia
The most recent Telus outage reports came from the following cities: Sooke.
| City | Problem Type | Report Time |
|---|---|---|
 Sooke |
TV | |
| Sooke |
Internet | |
| Sooke |
Phone | |
| Sooke |
Phone | |
| Sooke |
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| Sooke |
Phone |
Community Discussion
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Telus Issues Reports Near Sooke, British Columbia
Latest outage, problems and issue reports in Sooke and nearby locations:
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Fully Vaxed Gordie Logan
(@GordieLogan) reported
from
Langford, British Columbia
Oh @TELUS, as a 30yr+ customer, I’ve never been so frustrated. I just had my appt for tomorrow cancelled. All because fiber hasn’t been run to the house yet. This is after an appt last week was cancelled for the same reason. Plz note, I made last weeks appt a month ago.
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Reg Brick
(@hellonature) reported
from
Colwood, British Columbia
@BridgieCasey @TELUS Block them. They are a horrible money loving, aggressive company w **** customer service.
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Brent Smithurst
(@brentsmi) reported
from
Colwood, British Columbia
All I want for Christmas is more than one bar (at best) of cel service in Royal Bay. Get it together, @TELUS /@Bell. I’ll switch to @rogers if they’ll do something about this. 2.5 years of this is ridiculous!
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Revheidi Koschzeck
(@RevheidiK) reported
from
Langford, British Columbia
How is it the Province's fault that a million people couldn't follow simple instructions and wait to call for a vaccination until it was their turn? Not having a callback queue was definitely a big mistake which I hope Telus will fix. #blamegame #CommonSense
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🇨🇦🏳️🌈 Talia M. Wilson #GenXZeneca 🌈🇺🇸
(@olyfilmgirl) reported
from
Colwood, British Columbia
Switching back to Shaw for internet. Although Telus's website said our service wouldn't change, the guy Drew talked to said we could only get slower internet. So, just waiting for Shaw order to process. And who new self install was a thing?
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H. Neal Cropper
(@RealNealDeal) reported
from
Metchosin, British Columbia
@p_barbeau @TuraEmanuela @DrKathleenRoss1 Sorry, I have to ask. How does Telus get away with charging service fees to access longitudinal care then? I don't get how they're allowed to do what doctors cannot.
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Jody Klassen
(@bellasugarsega) reported
from
Langford, British Columbia
I was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.
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Derek Lewers
(@critiklthinking) reported
from
Langford, British Columbia
@EComm911_info congrats on your new Dispatch centre here in Victoria, however tried calling to report an incident and it was like calling Telus and was on hold for nearly 10min as it said call takers were busy. As such, missed the ability to report as parties left scene #yyj
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West Coast Coco Mermaid 🧜🏾♀️
(@sherryella77) reported
from
Colwood, British Columbia
@MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.
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H. Neal Cropper
(@RealNealDeal) reported
from
Metchosin, British Columbia
@dewolfe001 @TELUS I really wanted to switch to Telus but everyone I spoke with was so inept I ended up staying with Shaw and their substandard service. I just couldn't imagine having to deal with them as a customer when discussing switching and becoming a customer was so very bad.
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Jenn Tranmer
(@vicmomdoc) reported
from
Langford, British Columbia
@antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Joseph
(@Joseph_P_100) reported
@TextsAuras I like how the cell service is TELUS (tell us)
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spiridus
(@spiridus2) reported
Anyone else having data issues with @Telus #Telusmobility? Haven't had internet on my phone in 35 minutes (rebooted, cleared cookies/cache).
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LifestyleDigs
(@TheLifestyleDig) reported
The Telus digital box has been "taking a moment to initialize" for 30 hours now. And that's not a record. Sometimes it takes days to initialize. Do NOT sign up for @TELUS Optik TV if you like reliable TV service.
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Yangster
(@yomammaclone) reported
@trevortombe The seconds doses did not slow down first doses at all. If anything second doses should have been offered quicker as soon as ahs realized how fast the drop off in first shot bookings were happening. There are 1000s of unfilled bookings at the Telus convention this week alone.
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Ken Harrison
(@KenHarr02530466) reported
The pressure machine where ever it may be is also a problem. Global, Telus, bell, Teresem, fortis, police supply companies. Customs, police, health suppliers, pharmaceuticals, I don't care they all singled me out them it me decide somebody.
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lessonteacher
(@HillierRobin) reported
@CJMOM1 @MIHomeYGK @BellMobility I have been having problems with my Telus service for a month
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Darcy M
(@CRAMDARKLY68) reported
@MattGrierMusic @TELUS @TELUSsupport Recently switched from Shaw blue curve to Telus. Have never been more frustrated. Extremely poor user interface compared to Shaw.
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Lion Of Judah 🔹
(@LionOfJudahdnb) reported
@TELUSsupport LoL pay as you go? I've been a @telus customer for 15+ years and now i'm supposed to switch to prepay SIM for the privilege of discounted data?
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Maansi
(@cafe_oholic) reported
@TekSavvyBuzz your service is not at par. Looking to switch @TELUS do you have any deals in Vancouver?
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Dirtie Kurtie
(@dirtie_kurtie) reported
@TELUS and @TELUSsupport How do I get someone to call me to fix an appointment that you guys screwed up the address on? There seems to be no way to fix this by any reasonable way. I’ve tried calling, email, online support. JUST SOMEBODY PLEASE HELP ME