Telus Outage Report in Sooke, British Columbia
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Sooke come from postal codes V9Z.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Sooke, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 01: Problems at Telus
Telus is having issues since 10:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (47%)
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Phone (27%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (5%)
Live Outage Map Near Sooke, British Columbia
The most recent Telus outage reports came from the following cities: Sooke.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| TV | ||
| Phone | ||
| TV | ||
| Internet | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Sooke, British Columbia
Latest outage, problems and issue reports in Sooke and nearby locations:
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Derek Lewers
(@critiklthinking) reported
from
Langford, British Columbia
@EComm911_info congrats on your new Dispatch centre here in Victoria, however tried calling to report an incident and it was like calling Telus and was on hold for nearly 10min as it said call takers were busy. As such, missed the ability to report as parties left scene #yyj
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Jenn Tranmer
(@vicmomdoc) reported
from
Langford, British Columbia
@antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Denise Sosa
(@DeniseS0718) reported
@DanAlbas Nope! They're throttling my data. I cannot get service, I pay for data, that won't connect. I'm fed up of this crappy Canadian phone service providers. We need more than Rogers, Bell and Telus. And we don't mean their little MVNOs like Chatr, Koodo that they own🙄 #IHateRogers
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Dirk Davis
(@dirkdavis403) reported
@MironIrving @DanAlbas Telus, mine is down
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Trevor Pott();
(@cakeis_not_alie) reported
@virtualizecr Do we (humanity) want to just abandon folks like me who live in rural areas? Because I know we sure as **** aren't getting rid of capitalism, and so long as capitalism exists, psychopathic corporations like @Telus won't be meeting the needs of people like me. Starlink does.
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Jennifer Stephenson
(@Jcstephenson729) reported
I am beyond frustrated. Customer service has been terrible. There is no urgency or care. How can a company who specializes in internet services not be able to hook up internet? Would love to hear from you @TELUS
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Adrian "Smells Like Teen Spirit" Chamberlain
(@adrianchamber) reported
@TELUSsupport Can someone at Telus please fix my landline? This is Victoria. I've spend at least half an hour trying to contact a human being at Telus.
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Colleen Gray
(@cooleen1977) reported
@DanAlbas @merry123459 Switching from telus to Shaw, it has gone down far more than 25%
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cookingwithshaina 👩🏽🍳
(@cookingwshaina) reported
I did not believe my brother when he was complaining about the ****** *** network service he gets from Telus until I moved back here and now I see how literally my Internet is so slow everywhere I go I need to can Telus ASAP so many issues
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Mark Meunier: ⁜
(@MarkMe60) reported
@bushcrafter79 Hahaha! Went down? It went up FFS. Telus just out of the blue tacked on another $5.00 because they can. Same phone, no contract, they just felt like stealing more money.
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Grace Valnwood
(@valnutblak) reported
@DanAlbas Actually that's not fair, it went down when Telus got so expensive that I grabbed an older-but-better phone and went to a cheaper, smaller company where my bill is now a third of what is was. However, I feel like that was more my doing than his.
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Morten Rand-Hendriksen
(@mor10) reported
@M5B1tch @RVAwonk Weird. It was never part of any of my packages in Vancouver. I was with both Shaw and Telus. sorry for the disinfo!