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Telus Outage Report in Sooke, British Columbia

Why is my Telus service not working?

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The latest reports from users having issues in Sooke come from postal codes V9Z .

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Sooke, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sooke, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 48% Internet (48%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Live Outage Map Near Sooke, British Columbia

The most recent Telus outage reports came from the following cities: Sooke.

CityProblem TypeReport Time
Sooke Phone 10 days ago
Sooke Total Blackout 3 months ago
Sooke TV 4 months ago
Sooke Phone 4 months ago
Sooke TV 5 months ago
Sooke Internet 7 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Sooke, British Columbia

Latest outage, problems and issue reports in Sooke and nearby locations:

  • RevheidiK
    Revheidi Koschzeck (@RevheidiK) reported from Langford, British Columbia

    How is it the Province's fault that a million people couldn't follow simple instructions and wait to call for a vaccination until it was their turn? Not having a callback queue was definitely a big mistake which I hope Telus will fix. #blamegame #CommonSense

  • sherryella77
    West Coast Coco Mermaid 🧜🏾‍♀️ (@sherryella77) reported from Colwood, British Columbia

    @MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.

  • hellonature
    Reg Brick (@hellonature) reported from Colwood, British Columbia

    @BridgieCasey @TELUS Block them. They are a horrible money loving, aggressive company w **** customer service.

  • critiklthinking
    Derek Lewers (@critiklthinking) reported from Langford, British Columbia

    @EComm911_info congrats on your new Dispatch centre here in Victoria, however tried calling to report an incident and it was like calling Telus and was on hold for nearly 10min as it said call takers were busy. As such, missed the ability to report as parties left scene #yyj

  • bellasugarsega
    Jody Klassen (@bellasugarsega) reported from Langford, British Columbia

    I was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.

  • vicmomdoc
    Jenn Tranmer (@vicmomdoc) reported from Langford, British Columbia

    @antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • bainsswag
    SB (@bainsswag) reported

    Unbelievable wait times, over 2 hours this morning, just to confirm a service call that is 3 hours late @TELUS @TELUSsupport !!!!!

  • danellemarieton
    danelle marie toner (@danellemarieton) reported

    @TELUS why do I NOT have service or data?

  • CreepyXL
    𝕯𝖗𝖊𝖆𝖉 𝕻𝖎𝖗𝖆𝖙𝖊 𝕯. (@CreepyXL) reported

    @TELUSsupport I heard there is a way with Telus customers to force someone to press a button to activate the call, how do I set that up? It'll cut down on all the robocall scammers, at least until STIR/SHAKEN gets activated.

  • czinkota
    Gerald Czinkota (@czinkota) reported

    @TELUS Just need to improve cellular service around the Gilbert plains area. Had no signal in that town

  • jeterfan28
    cara (@jeterfan28) reported

    @DustinMorris13 @Shawhelp Telus does that all the time too and it’s so frustrating. Had I known they were giving you issue I would have given them what for on your behalf Dustin. I bet they do it on purpose so you have to buy the more expensive package

  • _RChandra
    Reshmi Chandra ♡ (@_RChandra) reported

    I phoned Telus on behalf of my company and scheduled someone to come in to make the dang internet work. I’ve been training for this day my entire life. My parents always made me talk to the tech support team, even as a kid lmao

  • bamil73
    Amile Li-Ndsé (@bamil73) reported

    I've had @TELUS for 6 or so yrs and when they update s/ware the service on the wireless boxes goes down so I have to power cycle. When that doesn't work I'll call @TELUSsupport and that convo starts with them telling me to power cycle. Every 2 wks. *Sigh* Time to unplug again.

  • dave_pasin
    Dave Pasin (@dave_pasin) reported

    @thx1979 Try @TELUS for a dealing for stupidly bureaucratic company that can’t find its rear end from a hole in the ground. Telus is perhaps the best example of not knowing what it wants to be, virtue signals continuously but can’t fix a damn, internet or security line. They’re a joke.

  • EntitledCanada
    Supporting local businesses and community (@EntitledCanada) reported

    @TELUSsupport creates one problem after another Be it wifi, tv, billing or customer service all are useless and frustrating. This is feeling like a full time job. Never again #Fail @TELUS

  • _LisaCameron
    Lisa Cameron (@_LisaCameron) reported

    @TELUSsupport yes, finally. A nice chap from Guatemala given faulty technology (not his fault). Unbelievable wait times (an hour) for a business line, to increase dividends and support a paycheque in South America. Thanks @TELUS ! /s