Telus Outage Report in Sooke, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Sooke, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (56%)
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Phone (20%)
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Wi-fi (12%)
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TV (6%)
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E-mail (4%)
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Total Blackout (3%)
Live Outage Map Near Sooke, British Columbia
The most recent Telus outage reports came from the following cities: Sooke.
| City | Problem Type | Report Time |
|---|---|---|
 Sooke |
Internet | |
| Sooke |
Phone | |
| Sooke |
Phone | |
| Sooke |
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| Sooke |
Phone | |
| Sooke |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports Near Sooke, British Columbia
Latest outage, problems and issue reports in Sooke and nearby locations:
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Jenn Tranmer
(@vicmomdoc) reported
from
Langford, British Columbia
@antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.
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Reg Brick
(@hellonature) reported
from
Colwood, British Columbia
@BridgieCasey @TELUS Block them. They are a horrible money loving, aggressive company w **** customer service.
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Derek Lewers
(@critiklthinking) reported
from
Langford, British Columbia
@EComm911_info congrats on your new Dispatch centre here in Victoria, however tried calling to report an incident and it was like calling Telus and was on hold for nearly 10min as it said call takers were busy. As such, missed the ability to report as parties left scene #yyj
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West Coast Coco Mermaid 🧜🏾♀️
(@sherryella77) reported
from
Colwood, British Columbia
@MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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rodbotic
(@rodbotic) reported
@gameism I remember once being told that the telus phone system could measure voice stress, and get you to a 'supervisor' directly. it seemed to work when I tried it. getting to a supervisor anyways, not solving the issue.
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raysonable
(@raysonable) reported
Telus International is hiring for Customer Service Representative - Vietnamese Speaker - At least 1 year as CSR and fluent in speaking the language. - Amenable to work onsite 100% and shifting schedule. - Fix weekends off - 80k salary package for new applicants
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Markham Hislop
(@politicalham) reported
Our @Telus cell service is awful (1 bar), which is why I so appreciated this little irony from a cell call just moments ago. Me: Hello. Reply: Hello, this is Jacob from Telus Mobility... ...and the cell service faded out, ending the call.
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Amanda Rozon
(@ahmasonx) reported
@winstyfloof @TELUS Such garbage. I called them today and they said “well can you switch off wifi right now” and our call IMMEDIATELY dropped. They are sending a tech out cause it’s ridiculous.
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Sam 🏌️
(@samelkadri) reported
@ritakml Shaw has the best internet but they’re mainly residential. For mobile Telus has best reception but crappy customer service.
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Amitabha
(@amitabh2014) reported
2/2 everytime u call #Shaw tech. service, they saying 24 to 48 hrs. 24 hrs passed. Still the same message. Seriously considering to switching over to @TELUS today. Our experience with @TELUSsupport so far for land lines has been great. Shaw is falling apart.
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Richard MacLean
(@RichardMacLean) reported
@brightwhite @TELUS @WadeP I had no service at all
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Andrew McNulty
(@jethrogibbs22) reported
@TELUS Got to love a in store agents mistake cost your customer $600 just out of Christmas
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viren scrolling stars
(@owndestined) reported
@TELUS hey Telus can you help me with the bill of extra charges for no reason
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HippyHollow
(@HIPPYHOLLOWBC) reported
@TELUS Tree branch hit my Telus line knocking out service. In excess of 3 hours on hold not able to access a repair agent. Ready to have the whole service terminated. Way to go Telus.