Telus Outage Report in Sooke, British Columbia
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The latest reports from users having issues in Sooke come from postal codes V9Z.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Sooke, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (49%)
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Phone (27%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (5%)
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E-mail (4%)
Live Outage Map Near Sooke, British Columbia
The most recent Telus outage reports came from the following cities: Sooke.
| City | Problem Type | Report Time |
|---|---|---|
 Sooke |
Total Blackout | |
| Sooke |
TV | |
| Sooke |
Phone | |
| Sooke |
TV | |
| Sooke |
Internet | |
| Sooke |
Phone |
Community Discussion
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Telus Issues Reports Near Sooke, British Columbia
Latest outage, problems and issue reports in Sooke and nearby locations:
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Fully Vaxed Gordie Logan
(@GordieLogan) reported
from
Langford, British Columbia
Oh @TELUS, as a 30yr+ customer, I’ve never been so frustrated. I just had my appt for tomorrow cancelled. All because fiber hasn’t been run to the house yet. This is after an appt last week was cancelled for the same reason. Plz note, I made last weeks appt a month ago.
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Jody Klassen
(@bellasugarsega) reported
from
Langford, British Columbia
I was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.
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Derek Lewers
(@critiklthinking) reported
from
Langford, British Columbia
@EComm911_info congrats on your new Dispatch centre here in Victoria, however tried calling to report an incident and it was like calling Telus and was on hold for nearly 10min as it said call takers were busy. As such, missed the ability to report as parties left scene #yyj
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Jenn Tranmer
(@vicmomdoc) reported
from
Langford, British Columbia
@antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.
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Reg Brick
(@hellonature) reported
from
Colwood, British Columbia
@BridgieCasey @TELUS Block them. They are a horrible money loving, aggressive company w **** customer service.
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West Coast Coco Mermaid 🧜🏾♀️
(@sherryella77) reported
from
Colwood, British Columbia
@MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.
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Revheidi Koschzeck
(@RevheidiK) reported
from
Langford, British Columbia
How is it the Province's fault that a million people couldn't follow simple instructions and wait to call for a vaccination until it was their turn? Not having a callback queue was definitely a big mistake which I hope Telus will fix. #blamegame #CommonSense
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H. Neal Cropper
(@RealNealDeal) reported
from
Metchosin, British Columbia
@dewolfe001 @TELUS I really wanted to switch to Telus but everyone I spoke with was so inept I ended up staying with Shaw and their substandard service. I just couldn't imagine having to deal with them as a customer when discussing switching and becoming a customer was so very bad.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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ri »
(@_rileytownsend) reported
manifesting a ring by telling telus customer service that I’m Jacobs ✨fiancé✨ calling on his behalf to cancel his internet
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Sandie
(@sandiemallan) reported
@TELUSsupport still down but I have a Telus tech on the way :)
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Heather From Alberta
(@FromAlberta) reported
@glitteryamber We have literally been left to our own devices over covid, there is no relief plan from our government, vaccinations are slow AF, our doctors have no contracts and have had their wages cut, undermined by shandro and telus. We're kinda in a bad spot here.
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ＧＲＩＮＤＣＯＲＥ ＧＵＹ
(@aidanposting) reported
@intrnetdaughter @jendr0wned if you ever need a disgusting telus quote to leverage hmu i work promotions so i got stupid deals
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Deadstok
(@Deadstok1) reported
@TELUS What ever happened to customer service?? How can we print signage for our new Muskoka location if we STILL don't have a toll free # after 21 days? SMH 😧 Kindly pick up the phone and call our office at 647.868.1979. Thanks!
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Pauvre Ferdinand
(@ScipioAfricnus) reported
Lightning took out my FTTC NBN NCD again... third time in 18 months. NBN can't come deliver me a new box for 2 weeks? @NBN_Australia is incompetent and it's unbelievable a country like Australia has such terrible internet infrastrucuture. Want my @TELUS fibre back.
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☥ Devan ☥ AbRAhamsson ☥ Khan ☥ Pettersson ☥
(@ItsAllChoice) reported
@EComm911_info @COAST_RCMP That is the 2nd non-emerg Police line down in Canada. While it is not 911 outage like Telus planned, THERE HAS TO BE REDUNDANT SYSTEMS. As a 13 year Telecoms Veteran w. 5 years Systems Admin exp, I know what I am talking about.
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Pat O'Hara
(@cdnrocketballer) reported
@RogersHelps Still having issues @Rogers dm was sent as requested no response. Not surprised probably why I'm switching to telus in the fall. Thanks for nothing
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Denise
(@DeniseMacIntyr9) reported
@TheGolem1 I pay 13.50 a month for only the landline. The house had shaw when I moved in so i never brought over telus internet. I dont use it but ive had the nunber a long time
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Maximus
(@Max23351139) reported
@MilfSask @TELUSsupport Been a long time Telus customer and they don’t give a rats *** about anyone just $$$$$$$ is there bottom line...now they just take the talking point and reword it as many times as possible to confuse you, thinking your getting a deal...this ad is a perfect example