Telus Outage Report in Sooke, British Columbia
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Sooke come from postal codes V9Z.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Sooke, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
-
Internet (50%)
-
Phone (26%)
-
Wi-fi (9%)
-
TV (7%)
-
Total Blackout (5%)
-
E-mail (4%)
Live Outage Map Near Sooke, British Columbia
The most recent Telus outage reports came from the following cities: Sooke.
| City | Problem Type | Report Time |
|---|---|---|
 Sooke |
Total Blackout | |
| Sooke |
TV | |
| Sooke |
Phone | |
| Sooke |
TV | |
| Sooke |
Internet | |
| Sooke |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Sooke, British Columbia
Latest outage, problems and issue reports in Sooke and nearby locations:
-
Revheidi Koschzeck
(@RevheidiK) reported
from
Langford, British Columbia
How is it the Province's fault that a million people couldn't follow simple instructions and wait to call for a vaccination until it was their turn? Not having a callback queue was definitely a big mistake which I hope Telus will fix. #blamegame #CommonSense
-
Derek Lewers
(@critiklthinking) reported
from
Langford, British Columbia
@EComm911_info congrats on your new Dispatch centre here in Victoria, however tried calling to report an incident and it was like calling Telus and was on hold for nearly 10min as it said call takers were busy. As such, missed the ability to report as parties left scene #yyj
-
H. Neal Cropper
(@RealNealDeal) reported
from
Metchosin, British Columbia
@p_barbeau @TuraEmanuela @DrKathleenRoss1 Sorry, I have to ask. How does Telus get away with charging service fees to access longitudinal care then? I don't get how they're allowed to do what doctors cannot.
-
Fully Vaxed Gordie Logan
(@GordieLogan) reported
from
Langford, British Columbia
Oh @TELUS, as a 30yr+ customer, I’ve never been so frustrated. I just had my appt for tomorrow cancelled. All because fiber hasn’t been run to the house yet. This is after an appt last week was cancelled for the same reason. Plz note, I made last weeks appt a month ago.
-
Reg Brick
(@hellonature) reported
from
Colwood, British Columbia
@BridgieCasey @TELUS Block them. They are a horrible money loving, aggressive company w **** customer service.
-
Jenn Tranmer
(@vicmomdoc) reported
from
Langford, British Columbia
@antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.
-
Jody Klassen
(@bellasugarsega) reported
from
Langford, British Columbia
I was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.
-
H. Neal Cropper
(@RealNealDeal) reported
from
Metchosin, British Columbia
@dewolfe001 @TELUS I really wanted to switch to Telus but everyone I spoke with was so inept I ended up staying with Shaw and their substandard service. I just couldn't imagine having to deal with them as a customer when discussing switching and becoming a customer was so very bad.
-
West Coast Coco Mermaid 🧜🏾♀️
(@sherryella77) reported
from
Colwood, British Columbia
@MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
Aimee ⚡ #THUNDEROUSOUTNOW #JUSTICEFORSOOJIN
(@idlechannie) reported
@sooyaspicy I wouldn't know. I'm in Canada, which means Bell, Rogers, or Telus (which each have their own issues.)
-
Greg Michaels
(@kootscrutinizer) reported
On hold to cancel my @telus account. 10 calls last week to fix a problem & they didn’t fix it. Enough is enough
-
Steven Blomkamp 🌾
(@sblomkamp) reported
@lizaledwards In my experience, it's between novus or shaw (availability affected by area for novus). Shaws probably more reliable but I preferred novus service. I'm with telus now, as they offer the fastest service, but it is overall way worse
-
Vivian Ortenzi 💙 (🏳️🌈 She/Her)🎮♥️
(@_ortenzi) reported
@lizaledwards I vote for Telus. Very reliable, in two years, only once down.(I'm paying 52CAD/month for 1Gb on Telus for reference!) I don't have idea of time to get it, x.x I installed pre-covid time. But they scheduled and came in the same week.
-
Matt
(@MattaBerta) reported
Telus mobile down for anyone else?
-
Commissioner Miner
(@fanCRTCProfling) reported
Telus is trying to hide how they treat Indigenous people while the CRTC & Gov continues to give them free money for services that are exploitative and barely work. #CRTC
-
Joey B
(@jbus13) reported
@vancerooniyeg @Bell @Rogers Koodo is just Telus. Being a new customer it is hard to get a better deal than you can get from your current company
-
heather
(@boredof_bs) reported
@AncientActivist @Bell Yes they can but they choose to put their company before their customers. @telus called the day of our installation and narrowed the window to 2hrs. Shoddy service.
-
Cam MacFarquhar
(@macfarq) reported
@TELUSsupport Home and cell service down at Cremona/Carstairs Telus
-
♔ Bunny ♔
(@KaulitzBunny) reported
someone remind me to call Telus tomorrow, please. ****.