Telus

Telus Outage in Sooke, British Columbia

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The latest reports from users having issues in Sooke come from postal codes V9Z.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Telus problems in the last 24 hours in Sooke, British Columbia

The following chart shows the number of reports that we have received about Telus over the past 24 hours from users in Sooke and near by areas. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

Telus Outage Chart in Sooke, British Columbia 05/28/2022 07:30

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Internet 55.43% Internet
  • Phone 18.86% Phone
  • Wi-fi 11.14% Wi-fi
  • TV 6.90% TV
  • E-mail 4.19% E-mail
  • Total Blackout 3.48% Total Blackout

Telus Outage Map Near Sooke, British Columbia

The most recent outage reports and issues originated from Sooke, Metchosin and Langford.

CanadaSooke Internet
CanadaSooke TV
CanadaSooke Internet
CanadaSooke TV
CanadaSooke Internet
CanadaSooke Internet

Telus in Sooke, British Columbia Comments

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Telus Issues Reports Near Sooke, British Columbia

Latest outage, problems and issue reports in Sooke and nearby locations:
  • RealNealDeal H. Neal Cropper (@RealNealDeal) reported from Metchosin, British Columbia

    @p_barbeau @TuraEmanuela @DrKathleenRoss1 Sorry, I have to ask. How does Telus get away with charging service fees to access longitudinal care then? I don't get how they're allowed to do what doctors cannot.

  • GordieLogan Fully Vaxed Gordie Logan (@GordieLogan) reported from Langford, British Columbia

    Oh @TELUS, as a 30yr+ customer, I’ve never been so frustrated. I just had my appt for tomorrow cancelled. All because fiber hasn’t been run to the house yet. This is after an appt last week was cancelled for the same reason. Plz note, I made last weeks appt a month ago.

  • RealNealDeal H. Neal Cropper (@RealNealDeal) reported from Metchosin, British Columbia

    @dewolfe001 @TELUS I really wanted to switch to Telus but everyone I spoke with was so inept I ended up staying with Shaw and their substandard service. I just couldn't imagine having to deal with them as a customer when discussing switching and becoming a customer was so very bad.

  • bellasugarsega Jody Klassen (@bellasugarsega) reported from Langford, British Columbia

    I was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.

  • RevheidiK Revheidi Koschzeck (@RevheidiK) reported from Langford, British Columbia

    How is it the Province's fault that a million people couldn't follow simple instructions and wait to call for a vaccination until it was their turn? Not having a callback queue was definitely a big mistake which I hope Telus will fix. #blamegame #CommonSense

  • hellonature Reg Brick (@hellonature) reported from Colwood, British Columbia

    @BridgieCasey @TELUS Block them. They are a horrible money loving, aggressive company w **** customer service.

  • sherryella77 West Coast Coco Mermaid 🧜🏾‍♀️ (@sherryella77) reported from Colwood, British Columbia

    @MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.

  • vicmomdoc Jenn Tranmer (@vicmomdoc) reported from Langford, British Columbia

    @antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.

  • critiklthinking Derek Lewers (@critiklthinking) reported from Langford, British Columbia

    @EComm911_info congrats on your new Dispatch centre here in Victoria, however tried calling to report an incident and it was like calling Telus and was on hold for nearly 10min as it said call takers were busy. As such, missed the ability to report as parties left scene #yyj

Telus Issues Reports

Latest outage, problems and issue reports in social media:
  • rochelleanne87 Rochelle (@rochelleanne87) reported

    @AmyBeeman @TELUS @TELUSsupport They did this to me too. So, I haven't signed a new contract and won't until I'm desperate. If you don't resign you just pay the bill, less the cost of the phone. My bill went down $35 a month.

  • Onelovepeace7 Straker (@Onelovepeace7) reported

    @GibbsKevo @kweenshaker @TELUS Fido’s roaming charges are a rip off scam. Cancel your Fido contract today!!!! #fidosolutions

  • 72molflguy Fondahim (@72molflguy) reported

    @TELUSsupport I would appreciate some additional data, given the circumstances. I’m now being throttled and may as well not even use my phone at this point. Come on Telus. I’ve been a good customer and would appreciate some support.

  • 72molflguy Fondahim (@72molflguy) reported

    @TELUSsupport so I haven’t had hydro for almost a week now because of the devastating storm that ripped through Ottawa last Say May 21. I have had to use my phone for hotspotting. I have no more high speed data. I have been a Telus customer a long time.

  • AvoidAmazon Boycott Evil Amazon-Find Alternatives-Follow me 😀 (@AvoidAmazon) reported

    @TELUS It’s Friday and I’m happy I’m not a Telus customer anymore

  • ancosat666 Ster (@ancosat666) reported

    @mylifeasapigeon Did you get a reply?? Telus health app helped me get a renewal when I had the same issue

  • coldplay_oilers x - Coldplay_Oilers (@coldplay_oilers) reported

    @IAmByks Telus Health is garbage

  • ElektrykMarie Lisa Petruk (@ElektrykMarie) reported

    @TELUSsupport i’ve registered for call backs twice in 2 days and haven’t received a call back 😡 @TELUS terrible customer service

  • owlcourt owlcourt (@owlcourt) reported

    @telussupport Continual wifi dropping in our community is becoming more and more annoying. Following instructions provided by Telus is not solving problems. We need fibre optic!

  • stuartlosaltos Stuart Parker (@stuartlosaltos) reported

    @jjhorgan Maybe comply with the ******* Canada Health Act and stop letting Telus charge user fees. Maybe going to the table in good faith might help.