Telus Outage Report in Sooke, British Columbia
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The latest reports from users having issues in Sooke come from postal codes V9Z.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Sooke, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (50%)
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Phone (27%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map Near Sooke, British Columbia
The most recent Telus outage reports came from the following cities: Sooke.
| City | Problem Type | Report Time |
|---|---|---|
 Sooke |
Phone | |
| Sooke |
TV | |
| Sooke |
Internet | |
| Sooke |
Phone | |
| Sooke |
Phone | |
| Sooke |
Community Discussion
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Telus Issues Reports Near Sooke, British Columbia
Latest outage, problems and issue reports in Sooke and nearby locations:
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Derek Lewers
(@critiklthinking) reported
from
Langford, British Columbia
@EComm911_info congrats on your new Dispatch centre here in Victoria, however tried calling to report an incident and it was like calling Telus and was on hold for nearly 10min as it said call takers were busy. As such, missed the ability to report as parties left scene #yyj
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West Coast Coco Mermaid 🧜🏾♀️
(@sherryella77) reported
from
Colwood, British Columbia
@MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.
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Jenn Tranmer
(@vicmomdoc) reported
from
Langford, British Columbia
@antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.
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Revheidi Koschzeck
(@RevheidiK) reported
from
Langford, British Columbia
How is it the Province's fault that a million people couldn't follow simple instructions and wait to call for a vaccination until it was their turn? Not having a callback queue was definitely a big mistake which I hope Telus will fix. #blamegame #CommonSense
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Fully Vaxed Gordie Logan
(@GordieLogan) reported
from
Langford, British Columbia
Oh @TELUS, as a 30yr+ customer, I’ve never been so frustrated. I just had my appt for tomorrow cancelled. All because fiber hasn’t been run to the house yet. This is after an appt last week was cancelled for the same reason. Plz note, I made last weeks appt a month ago.
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Jody Klassen
(@bellasugarsega) reported
from
Langford, British Columbia
I was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.
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H. Neal Cropper
(@RealNealDeal) reported
from
Metchosin, British Columbia
@dewolfe001 @TELUS I really wanted to switch to Telus but everyone I spoke with was so inept I ended up staying with Shaw and their substandard service. I just couldn't imagine having to deal with them as a customer when discussing switching and becoming a customer was so very bad.
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Reg Brick
(@hellonature) reported
from
Colwood, British Columbia
@BridgieCasey @TELUS Block them. They are a horrible money loving, aggressive company w **** customer service.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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gordonmcdowell
(@gordonmcdowell) reported
@TELUSsupport think my Telus Fibre is down in SW Calgary. Can’t report as your website requires me to choose some physical damage I’ve spotted as part of the submission?
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KᗩTᕼᖇYᑎ ᗩSᕼᗷY 🇨🇦🇧🇧🇺🇦
(@kj_ashby) reported
@cooochyMeowMeow I would have switched after that last debacle. I’ve been with Telus for 7 years and have NEVER had an issue longer than 2 hours if even.
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Mike
(@nuclearambo) reported
Telus canada is a piece of garbage
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Ayumu-senpaii 🇵🇪 (DARK/NSFW)
(@AyumusenpaiiDK) reported
@missakind @JustinTrudeau Theres literally Bell, Telus and Freedom networks in Canada besides Rogers. There isn't a monopoly, other carriers just use one of the above networks since you know a network of cellphone towers isn't exactly cheap to make therefore leasing network usage is cheaper.
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Jwd7150
(@jwd7150) reported
Well tell is and there price hikes r officially out of r house thx God and there Denial of the price hikes and slow wifi is gone so to telus stay the hell away from my house & don't send your minons r way 2 try and convince us to come back cuz were not !!
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JayMan
(@JayManCanada) reported
@CP24 Bull ****, in most places if they just turned off the towers peoples phones would have switched to Bell/Telus per roaming agreements. Rogers-EXT Network
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Miles Lunn 🇨🇦🇺🇦
(@mileslunn) reported
@Murf_Dawg Note I have personally gone private here in Canada. Paid for my shoulder surgery and MRI here in BC and member of Telus Health centre. So I have no issue with it, but then again I am part of the much reviled 1% so I don't presume to speak for most.
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Unacceptable *Machine Noises
(@mc045) reported
@Skip70969016 @CBCNews Nope. Over my dead body! Just because you're super gullible doesn't mean I'm going to ever use this garbage tracking app. They already bought our data from TELUS and shared it with Bluedot. Are you not outraged? Complacent?
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Tyler🖕 liberal world order 🖕💉🖕😷🖕🧦💉💉💉💉💉
(@TylerMa24401098) reported
Is anyone else having absolutely terrible internet with koodo/Telus! It's been completely garbage the last 3days
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Perry
(@macpm3) reported
@reaktor_field @CRTCeng 100%. I’d imagine the state of their network is horrific. Supposedly Telus is the only one here that actually does a decent job with their BGP implementation. I’ve never peered with them directly so I don’t know, but pretty sad if it’s 1/4.