Telus

Telus Outage Report in Sooke, British Columbia

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The latest reports from users having issues in Sooke come from postal codes V9Z.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sooke, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sooke, British Columbia 01/27/2026 04:00

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Sooke, British Columbia

The most recent Telus outage reports came from the following cities: Sooke.

Loading map, please wait...
City Problem Type Report Time
CanadaSooke Total Blackout
CanadaSooke TV
CanadaSooke Phone
CanadaSooke TV
CanadaSooke Internet
CanadaSooke Phone

Community Discussion

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Telus Issues Reports Near Sooke, British Columbia

Latest outage, problems and issue reports in Sooke and nearby locations:

  • critiklthinking Derek Lewers (@critiklthinking) reported from Langford, British Columbia

    @EComm911_info congrats on your new Dispatch centre here in Victoria, however tried calling to report an incident and it was like calling Telus and was on hold for nearly 10min as it said call takers were busy. As such, missed the ability to report as parties left scene #yyj

  • sherryella77 West Coast Coco Mermaid 🧜🏾‍♀️ (@sherryella77) reported from Colwood, British Columbia

    @MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.

  • RevheidiK Revheidi Koschzeck (@RevheidiK) reported from Langford, British Columbia

    How is it the Province's fault that a million people couldn't follow simple instructions and wait to call for a vaccination until it was their turn? Not having a callback queue was definitely a big mistake which I hope Telus will fix. #blamegame #CommonSense

  • hellonature Reg Brick (@hellonature) reported from Colwood, British Columbia

    @BridgieCasey @TELUS Block them. They are a horrible money loving, aggressive company w **** customer service.

  • vicmomdoc Jenn Tranmer (@vicmomdoc) reported from Langford, British Columbia

    @antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • olBoozy 🇨🇦 yes to science + equality (@olBoozy) reported

    @nationalpost @TELUS Garbage paper stumping for corporate pigs. Pass.

  • semensenate Jaden (@semensenate) reported

    being a telus employee at 17 years old showed me how much customer service workers really love taking stimulants

  • hellomsburch Heather Burch (@hellomsburch) reported

    @TELUS Your website says "Use any Canadian number with your TELUS account, including landline numbers" so why can't you port my Canadian number? On hold ~4 hours with various service reps.

  • richardbriggs Richard Briggs (@richardbriggs) reported

    @TELUSsupport @TELUS is there an outage of some kind on the north side?

  • ABanack Andy Banack (@ABanack) reported

    Oilers on TV cutting out again. Is Sportsnet blinking or is it a Telus issue?

  • CKarstadt CharlesK (@CKarstadt) reported

    @TELUS your sales and marketing people called me on a number that is on a do not call list. It is interesting that neither the caller nor his supervisor called me, or so they said. When I asked the supervisor why I was called he hung up on me. Excellent customer service.

  • CndnSheepdog Laurie (@CndnSheepdog) reported

    @dexter_doggie @TELUS There will be no service to any Blackberry by any carrier as of Jan 4th. I wouldn't replace this but I'm being forced, which is part of what makes it extra frustrating. (Thank you so much for offering, though.)

  • AngelPro_Games AngelProductions_Games (@AngelPro_Games) reported

    Due to waiting on telus to come check out our internet, I will unfortunately have to cancel stream for night. No internet connection for now or at least until further notice. I'll still be able to connect via LTE on my phone, but yah no stream for tonight. Will keep yell posted!

  • KevinJamieson86 K-JAM (@KevinJamieson86) reported

    I've been working in a sales position for a partner company of TELUS doing business sales for the past several months. I'm not really a "sales" guy, so it's a challenge. I just ask questions to find out what my customer actually needs and the give the all best deals and pricing.

  • ColmerAlisa AlisavandenBiggelaar (@ColmerAlisa) reported

    @TELUSsupport @TELUS so frustrated with service and product…keep charging more and everything always “freezing” and goes down…ready to cancel