Telus

Telus Outage Report in Sooke, British Columbia

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The latest reports from users having issues in Sooke come from postal codes V9Z.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sooke, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sooke, British Columbia 01/18/2026 18:40

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Sooke, British Columbia

The most recent Telus outage reports came from the following cities: Sooke.

Loading map, please wait...
City Problem Type Report Time
CanadaSooke Total Blackout
CanadaSooke TV
CanadaSooke Phone
CanadaSooke TV
CanadaSooke Internet
CanadaSooke Phone

Community Discussion

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Telus Issues Reports Near Sooke, British Columbia

Latest outage, problems and issue reports in Sooke and nearby locations:

  • critiklthinking Derek Lewers (@critiklthinking) reported from Langford, British Columbia

    @EComm911_info congrats on your new Dispatch centre here in Victoria, however tried calling to report an incident and it was like calling Telus and was on hold for nearly 10min as it said call takers were busy. As such, missed the ability to report as parties left scene #yyj

  • RevheidiK Revheidi Koschzeck (@RevheidiK) reported from Langford, British Columbia

    How is it the Province's fault that a million people couldn't follow simple instructions and wait to call for a vaccination until it was their turn? Not having a callback queue was definitely a big mistake which I hope Telus will fix. #blamegame #CommonSense

  • sherryella77 West Coast Coco Mermaid 🧜🏾‍♀️ (@sherryella77) reported from Colwood, British Columbia

    @MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.

  • hellonature Reg Brick (@hellonature) reported from Colwood, British Columbia

    @BridgieCasey @TELUS Block them. They are a horrible money loving, aggressive company w **** customer service.

  • vicmomdoc Jenn Tranmer (@vicmomdoc) reported from Langford, British Columbia

    @antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • BrentJay7 Brent Jay (@BrentJay7) reported

    @GlobalCalgary I promised myself that I would never use Telus again. I have Shaw and Freedom. What do I do now? Bell? And? Who else? Canada is the land of monopolies.

  • hailawho DeNo PeLLe (@hailawho) reported

    @kohakukuma_ That’s mobile. Telus home Internet service is outrageous also.

  • FrostedSiren 🏳️‍🌈🧜‍♀️☕ Paper Mermaid & the empty coffee (@FrostedSiren) reported

    Years ago: Telus: I am the internet supplier Shaw: check out broadband Telus: **** Years later: Telus: I am the cellular provider Shaw: Buys Wynd mobile Telus: **** Today: Telus: I have more coverage for home internet, cell service, and- Rogers: buys Shaw Telus: ****.

  • EdlundEric Eric Edlund (@EdlundEric) reported

    If you look at the numbers Canada wide, the acquisition of Shaw Communications would increase Rogers customer base by about 18%. It would put them about 2M customers above Telus and Bell.

  • ryantouchet Ryan Touchet (@ryantouchet) reported

    I hate @TELUS. Easily the worst telecommunications company in the business. I've never been on hold longer or had such consistently poor customer service with any other company. Period. In comparison they make dealing with Service Canada feel like a breeze.

  • SurlyCripple Derek ⁱˢ ʳᵉˡᵃᵗⁱᵛᵉˡʸ ᵒᵏ 😷♿️ (@SurlyCripple) reported

    Top customer service from @TELUSsupport. Rarely have had issues with my services. Do recommend. @TELUS

  • neekers_92 McNeekers (@neekers_92) reported

    @OilBeak I had to call Telus the other week and at the end the guy had to tell me about Babylon. 🙄 I know that’s his job but Telus can **** off with that ****.

  • Mutineer8961 Arákùnrin Mutiny⚓⚓⚓🔌🔌 (@Mutineer8961) reported

    @AkinLynooo It feels like my pet died to be honest. It is terrible news. Rogers are expensive and slow for no good reason. Telus and Bell aren't any better. There is a reason some of us avoid these guys. But their web of influence is just too strong. Na jeje we kuku dey.

  • JamieD81 Jamie Doege (@JamieD81) reported

    @AaronGunn Rogers, Telus and Bell need to be stopped. We need proper competition not 3 companies ruling all others to price fix.

  • cmac8269 CMAC 🇨🇦 (@cmac8269) reported

    @Mintmobile @VancityReynolds Bro, bring that service up here where it belongs, we need better choices than Bell/Rogers/Telus