Telus Outage Report in Sooke, British Columbia
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The latest reports from users having issues in Sooke come from postal codes V9Z.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Sooke, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (49%)
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Phone (26%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (5%)
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E-mail (4%)
Live Outage Map Near Sooke, British Columbia
The most recent Telus outage reports came from the following cities: Sooke.
| City | Problem Type | Report Time |
|---|---|---|
 Sooke |
Total Blackout | |
| Sooke |
TV | |
| Sooke |
Phone | |
| Sooke |
TV | |
| Sooke |
Internet | |
| Sooke |
Phone |
Community Discussion
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Telus Issues Reports Near Sooke, British Columbia
Latest outage, problems and issue reports in Sooke and nearby locations:
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H. Neal Cropper
(@RealNealDeal) reported
from
Metchosin, British Columbia
@dewolfe001 @TELUS I really wanted to switch to Telus but everyone I spoke with was so inept I ended up staying with Shaw and their substandard service. I just couldn't imagine having to deal with them as a customer when discussing switching and becoming a customer was so very bad.
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Derek Lewers
(@critiklthinking) reported
from
Langford, British Columbia
@EComm911_info congrats on your new Dispatch centre here in Victoria, however tried calling to report an incident and it was like calling Telus and was on hold for nearly 10min as it said call takers were busy. As such, missed the ability to report as parties left scene #yyj
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West Coast Coco Mermaid 🧜🏾♀️
(@sherryella77) reported
from
Colwood, British Columbia
@MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.
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Jenn Tranmer
(@vicmomdoc) reported
from
Langford, British Columbia
@antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.
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Reg Brick
(@hellonature) reported
from
Colwood, British Columbia
@BridgieCasey @TELUS Block them. They are a horrible money loving, aggressive company w **** customer service.
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Jody Klassen
(@bellasugarsega) reported
from
Langford, British Columbia
I was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.
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Revheidi Koschzeck
(@RevheidiK) reported
from
Langford, British Columbia
How is it the Province's fault that a million people couldn't follow simple instructions and wait to call for a vaccination until it was their turn? Not having a callback queue was definitely a big mistake which I hope Telus will fix. #blamegame #CommonSense
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Fully Vaxed Gordie Logan
(@GordieLogan) reported
from
Langford, British Columbia
Oh @TELUS, as a 30yr+ customer, I’ve never been so frustrated. I just had my appt for tomorrow cancelled. All because fiber hasn’t been run to the house yet. This is after an appt last week was cancelled for the same reason. Plz note, I made last weeks appt a month ago.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Brett Playford
(@BrettPlayford) reported
It's funny that telus actually thinks you want to wait go a manager and how are you supposed answer the phone witch was disconnected maybe hears an idea have a mangers working during calls my niece who 5 though of that idea man this company sucks
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Rolf Reimer
(@Rolfsrollaround) reported
@karunale2 @1957VIC @robyndoolittle Telus sucks too, let’s all three of the big players burn and bring in some new competition
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Christine
(@jadelilyli) reported
@TELUSsupport What is the telephone number for the customer loyalty dept? Been with Telus for almost 2 decades but the bill is outrageous. I can get a better plan for less elsewhere.
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Katy Mackay 🏳️🌈🌻
(@KatyMackay) reported
TFW @TELUS calls to talk about your landline and internet accounts and the call quality is so bad you can't effectively have a conversation. 🧐
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BE McWilliam Fine Art instag bemcwilliamfineart
(@ArtistMcWilliam) reported
Telus putting you on hold for an hour? - cut the service and go with another carrier!!
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Ian Seggie 🌻
(@IanSeggie) reported
@CRTCeng Is there a form or email address to fill out to protest against @Telus - @TELUSsupport application to tax customers 1.5% surcharge for those that pay by credit card? We have mandate to keep cell bills down. #Telus is not helping this cause.
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Mike McHugh
(@thereddork) reported
@TELUS if you have people coming door to door trying to sell stuff, you need to make sure they know how to take no for an answer. Super rude and unprofessional.
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loveforamerica6
(@loveforamerica6) reported
@TELUS @TELUSsupport Quick Question in 2022....how is it that I dropped many calls today or had no cell service driving from Vancouver to Calgary on the Transcanada Highway? I know this is a problem for many. Any comment?
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Marc. Raving. Mad.
(@MarcRavingMad) reported
@TO_Resident Yep. Compared to Telus, Galen Weston is an amateur. But he's still monumentally awful.
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Mauricio Drelichman
(@MDrelichman) reported
@pattibacchus @TELUS @TELUSsupport It really depends on the area you live in. I had been with Telus for 15 years until their customer disservice completely screwed me - when I was actually trying to upgrade my service and give them more money. Have been a very happy Shaw customer for 5 years now.