Telus

Telus Outage Report in Sooke, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sooke, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sooke, British Columbia 03/12/2026 06:00

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (22%)

    Phone (22%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Sooke, British Columbia

Latest outage, problems and issue reports in Sooke and nearby locations:

  • sherryella77 West Coast Coco Mermaid 🧜🏾‍♀️ (@sherryella77) reported from Colwood, British Columbia

    @MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.

  • hellonature Reg Brick (@hellonature) reported from Colwood, British Columbia

    @BridgieCasey @TELUS Block them. They are a horrible money loving, aggressive company w **** customer service.

  • vicmomdoc Jenn Tranmer (@vicmomdoc) reported from Langford, British Columbia

    @antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.

  • critiklthinking Derek Lewers (@critiklthinking) reported from Langford, British Columbia

    @EComm911_info congrats on your new Dispatch centre here in Victoria, however tried calling to report an incident and it was like calling Telus and was on hold for nearly 10min as it said call takers were busy. As such, missed the ability to report as parties left scene #yyj

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • JASONxSENSATION JASON SENSATION (@JASONxSENSATION) reported

    @TELUS I’m about to save 60 bucks not going with you lol damn.

  • SewGoodca Carley Struve (@SewGoodca) reported

    @TELUS So, I decided to make the switch to Telus home services, it's not even connected, and already you've let me down. Two phone calls to try to change appointment time, promised a call back and it never came. Really???

  • youngmomentum enjoying my spring isocation 🌴 😷 (@youngmomentum) reported

    @koodo just got a call from "telus" saying they're going to give me a free iPhone 13 since ive been a customer so long (but i am with koodo, which is technically owned by telus but sus). is this true? i want a free phone. or is it a scam

  • RTNev TRex (@RTNev) reported

    @TELUS As a Telus home/internet customer is there any way to stop the repeated calls offering Telus mobile services? They are really making me hate

  • Lidsville Lindsay Brown (@Lidsville) reported

    @BC_EHS So let me get this straight: Telus is out, and Telus is a phone and internet company, and you're telling people to "call 911" in an emergency. How? By yelling "911"? #bcpoli

  • CadenFanshaw Caden Fanshaw (@CadenFanshaw) reported

    Major Telus outage in Northern BC, company blames a damaged cable. Includes, Burns Lake, Topley, Terrace, Prince George, Kitimat, Smithers.. E-Comm says in an emergency, call 9-1-1 in case service is restored. No service? Head to nearest ER/police/fire if able. @ckpgnews

  • sam07b Sam (@sam07b) reported

    Hi @TELUSsupport @TELUS is there an outage in my area? I’m in North Oakville and my phone shows “No Service”

  • PankajV80306802 Pankaj Vaghasiya (@PankajV80306802) reported

    Worst service experience I've ever received. @TELUS @TELUSsupport

  • touquetown Jim🚚🍁 (@touquetown) reported

    @telus Can you quit blocking 2FA texts and calls. I am already forced to use and it doesn't work anyways. Such a joke. #2FAIsTrash

  • Harleydadd Harley don't play that! (@Harleydadd) reported

    Vacuum truck in our front yard at 730 am. Thanks @citysprucegrove *********. All for a useless @TELUS service nobody wants.