Telus Outage Report in Sooke, British Columbia
No problems detected
If you are having issues, please submit a report below.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Sooke, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
-
Internet (46%)
-
Phone (28%)
-
Wi-fi (10%)
-
TV (7%)
-
E-mail (5%)
-
Total Blackout (4%)
Live Outage Map Near Sooke, British Columbia
The most recent Telus outage reports came from the following cities: Sooke.
| City | Problem Type | Report Time |
|---|---|---|
 Sooke |
Total Blackout | |
| Sooke |
TV | |
| Sooke |
Phone | |
| Sooke |
TV | |
| Sooke |
Internet | |
| Sooke |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Sooke, British Columbia
Latest outage, problems and issue reports in Sooke and nearby locations:
-
Derek Lewers
(@critiklthinking) reported
from
Langford, British Columbia
@EComm911_info congrats on your new Dispatch centre here in Victoria, however tried calling to report an incident and it was like calling Telus and was on hold for nearly 10min as it said call takers were busy. As such, missed the ability to report as parties left scene #yyj
-
West Coast Coco Mermaid 🧜🏾♀️
(@sherryella77) reported
from
Colwood, British Columbia
@MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.
-
Jenn Tranmer
(@vicmomdoc) reported
from
Langford, British Columbia
@antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.
-
Reg Brick
(@hellonature) reported
from
Colwood, British Columbia
@BridgieCasey @TELUS Block them. They are a horrible money loving, aggressive company w **** customer service.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
Decomplicated News
(@DecomplicatedCa) reported
But wait—bigger company, better service, right? Well, no. There is a reason why Canadian mobile plans are expensive. It’s because of the Big 3: Bell, Rogers, and Telus.
-
Stan Querin
(@BlackStangBC) reported
@RmystiQue78 telus here i come.....i refuse to deal with rogers after i had issues with a cell phone contract many years ago
-
Jay Makinze | Nigerian Yute, #EndSARS ❼
(@Mr_Teekay) reported
@temitysondavis Do you know what anti-trust is? Or market integration? Stop being defensive, my grouse isn't just with Rogers. The big 3 need to be broken up and/or allow more competitors. Rogers is buying Shaw to mirror Telus (home & mobile) and Bell (home & mobile). Effectively a "tripoly"
-
John Twigg
(@TwiggJohn) reported
@AlexBC997 @brettdrc @Ayan604 By coincidence my wife needed a new cellphone today so she got a deal at London Drugs and Telus customer service actually was helpful in getting all realigned; even though I didn't have my PIN number at hand (and not memorized) the help line still was able to work things through.
-
Sam Harper
(@acetum) reported
Telus hits the nail on the head #crtc: "Botnets exist because they are able to target and exploit the security vulnerabilities found in end user devices. Network blocking is a reactive approach focused on botnets that are already deployed and present on end user devices."
-
Rochelle
(@rmazar) reported
The Telus tech who replaced my modem with one that lets you name and select both the 2.4ghz network AND the 5g network got to enjoy my She-Ra-based network naming and password system.
-
Kim Schmidt
(@sneakyfox) reported
from
Saskatoon, Saskatchewan
@ToddSaskatoon I get them on my phone lots (I'm with @TELUS and also had them when I was with @virginmobilecan) and I would like to find out HOW to fix this!!
-
Hari Singh
(@HariSinghsoorma) reported
@Quea_Ali @RyanGrieveAB Telus would be only choice. Telus isn't bad for home internet found them to be faster. Just got pissed at them because they gave me run around during move and switched to Shaw.
-
N
(@JustNordia) reported
I swear Telus is the worst been paying for high speed Internet for years turns out my condo needs a second line to make that happen yet they have been charging me for it. Smh
-
This Canadian govt can't be trusted.
(@Mydogsandme67) reported
@Quea_Ali @Swiftie01 @RDaleHorton I've been with telus for two decades. Not perfect but decent customer service.