Telus

Telus Outage Report in Sooke, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sooke, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sooke, British Columbia 03/21/2026 19:35

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (22%)

    Phone (22%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Sooke, British Columbia

Latest outage, problems and issue reports in Sooke and nearby locations:

  • vicmomdoc Jenn Tranmer (@vicmomdoc) reported from Langford, British Columbia

    @antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.

  • critiklthinking Derek Lewers (@critiklthinking) reported from Langford, British Columbia

    @EComm911_info congrats on your new Dispatch centre here in Victoria, however tried calling to report an incident and it was like calling Telus and was on hold for nearly 10min as it said call takers were busy. As such, missed the ability to report as parties left scene #yyj

  • sherryella77 West Coast Coco Mermaid 🧜🏾‍♀️ (@sherryella77) reported from Colwood, British Columbia

    @MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • karenrivers Karen Rivers (@karenrivers) reported

    Oh good, the piece of hardwired equipment that I can't get @telus to remove from my house is now emitting beeps every thirty seconds because @bchydro decided taking the power down for 9 hours would be fine on the coldest day of the year.

  • IM27570460 I M (@IM27570460) reported

    @Bell I was about to switch from @TELUS to you! After yesterday, not even letting their show finish you cut them off? **** you! I hope this hurts you financially and I'll tell everyone who'll listen. In Vancouver you're nothing less than a pariah! Garbage! You're going to lose $!

  • tzxAzrael tzxAzrael (@tzxAzrael) reported

    @bobbyandlila in BC... for phone/tv/internet for the home, our family has had Shaw and Telus at separate times (bundle of all 3). both have been "satisfactory", as in.. no worse than any large company. for cellphone, i've used Virgin mobile... it's "fine". again, no major problems, it just is.

  • DiamondJimLowe Diamond Jim Lowe (@DiamondJimLowe) reported

    @NotEnoughVaughn But because we could publicize the support of key people, it's led to steady year-over-year increases in donations and the involvement of big corporations like Home Depot, A & W, Telus, etc - we weren't even on their radar before.

  • Joan_Ovark1 Joan Ovark (@Joan_Ovark1) reported

    @yang_yi_cn @DrTarnak @Teslarati Our internet in Alberta Canada is Telus & it sucks!!! Sooo slow!!!🐢

  • cedarproduct dan brown (@cedarproduct) reported

    Sad to loose Team 1040AM sports radio Bell YOU Suck! I jumped to Telus mobility 3 lines in my support of The Morning Crew and Donnie and the Moj #BellLetsCut #TSN1040

  • ohm_studios openheartmachine (@ohm_studios) reported

    @PXAbstraction Also, do not use something like Telus as they are a re-seller of Bell. Telus and Bell blamed each other for a issue I was sorting out for a client.

  • Wattawildworld Andy Watt (@Wattawildworld) reported

    @RyanSoccerAA @USAToffeePod I decided that I couldn't be assed trying to find a stream or ask my friend for their Telus sign in so I'd catch it after. I may have erred.

  • Max23351139 Maximus (@Max23351139) reported

    I have no followers for the to make a difference but @TELUS sucks and their employees are full of BS! Might lose me as a customer after close to 20 yrs of taking my money!!

  • alexandermo88 Ryan (@alexandermo88) reported

    I was having some charging issues with my Samsung s20 and Telus gave me a Samsung s7 as a loner phone.. What a peice of ****.