Telus outages and service status in Sooke, British Columbia
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Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Sooke, including 0 direct reports.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Sooke, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sooke, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Telus Issues Reports Near Sooke, British Columbia
Latest outage, problems and issue reports in Sooke and nearby locations:
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🇨🇦🏳️🌈 Talia M. Wilson #GenXZeneca 🌈🇺🇸 (@olyfilmgirl) reported from Colwood, British ColumbiaSwitching back to Shaw for internet. Although Telus's website said our service wouldn't change, the guy Drew talked to said we could only get slower internet. So, just waiting for Shaw order to process. And who new self install was a thing?
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H. Neal Cropper (@RealNealDeal) reported from Metchosin, British Columbia@dewolfe001 @TELUS I really wanted to switch to Telus but everyone I spoke with was so inept I ended up staying with Shaw and their substandard service. I just couldn't imagine having to deal with them as a customer when discussing switching and becoming a customer was so very bad.
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Brent Smithurst (@brentsmi) reported from Colwood, British ColumbiaAll I want for Christmas is more than one bar (at best) of cel service in Royal Bay. Get it together, @TELUS /@Bell. I’ll switch to @rogers if they’ll do something about this. 2.5 years of this is ridiculous!
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Derek Lewers (@critiklthinking) reported from Langford, British Columbia@EComm911_info congrats on your new Dispatch centre here in Victoria, however tried calling to report an incident and it was like calling Telus and was on hold for nearly 10min as it said call takers were busy. As such, missed the ability to report as parties left scene #yyj
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H. Neal Cropper (@RealNealDeal) reported from Metchosin, British Columbia@p_barbeau @TuraEmanuela @DrKathleenRoss1 Sorry, I have to ask. How does Telus get away with charging service fees to access longitudinal care then? I don't get how they're allowed to do what doctors cannot.
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Jody Klassen (@bellasugarsega) reported from Langford, British ColumbiaI was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.
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West Coast Coco Mermaid 🧜🏾♀️ (@sherryella77) reported from Colwood, British Columbia@MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.
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Reg Brick (@hellonature) reported from Colwood, British Columbia@BridgieCasey @TELUS Block them. They are a horrible money loving, aggressive company w **** customer service.
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Revheidi Koschzeck (@RevheidiK) reported from Langford, British ColumbiaHow is it the Province's fault that a million people couldn't follow simple instructions and wait to call for a vaccination until it was their turn? Not having a callback queue was definitely a big mistake which I hope Telus will fix. #blamegame #CommonSense
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Fully Vaxed Gordie Logan (@GordieLogan) reported from Langford, British ColumbiaOh @TELUS, as a 30yr+ customer, I’ve never been so frustrated. I just had my appt for tomorrow cancelled. All because fiber hasn’t been run to the house yet. This is after an appt last week was cancelled for the same reason. Plz note, I made last weeks appt a month ago.
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Jenn Tranmer (@vicmomdoc) reported from Langford, British Columbia@antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Lincoln Ho | Yegventures | 何令恒 🇻🇦🇨🇦🇭🇰 (@yegventures) reported@Social_Moi @TELUSsupport Not sure why they couldn't help with Alberta accounts unless yours was somehow in the "old stack" but those were all migrated to the new system probably over a decade ago. I don't think there's any legislation requiring only Albertans open these files as TELUS Intl is around.
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Nav from the True North 🇨🇦 🇨🇦 🇨🇦 🇨🇦 (@navednoorani) reported@TELUS Either of the following need to happen for me to get the service I had before - -Find a cost inclusion for loyalty - Roll back to earlier digital boxes and change my wifi etc - Cancel my Services, I’ll go to elsewhere I’m done dealing with @TELUSsupport
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🇨🇦James🇨🇦 (@beardincanada) reported@jadelilyli @TELUS Yes they call all the time. Never leave a voicemail. As a service they offer they should know how to use it. So annoying. It’s starting to become harassment and I’m sure we all know that’s against the law. DO BETTER TELUS!!!
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Wendy 🇨🇦 (@perfectrose2011) reported@ElizabethRBess Yup, that is so very common a complaint after folks calling Rogers customer service have happen. Makes you want to switch service provide but Telus is no better really. Customers don't count, can't go to a real office ever now.
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Kris (@oiler3535) reported@UnotheInvestor If it didn't have a good dividend it'd be @TELUS. Otherwise it's been @Brookfield BAM or Propel holdings. Both down over 14% since I've bought.
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Karl Turner (@Karljt421) reported@gator_gum I just spent 45 minutes on the phone with Telus "customer service" and death sounds like an upgrade. But totally vaccinated and still alive.
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RJ 🇨🇦🇮🇱 drop the puck! (@alfred_jens) reported@sugartymefarm @MelissaLMRogers @TELUSsupport Telus…now if their damn stock would quit tanking lol
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Yemi the Addicted Programmer 🇳🇬 & 🇨🇦 (@yemitula) reported@Highteaspeaks @Bell Never use the top tier provider unless they're giving you some sort of sweet deal. Use second tier Rogers? Use Fido. Bell? Use Virgin Telus? Koodo Same network, lower rates
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jayeharrill.eth (@JayeHarrill) reported@tokifyi Early stage capital funding seems low, same with safety. But efforts like what Telus is doing is encouraging We’re still behind the 8ball but given the spend elsewhere it’s unclear that is a big enough problem Thoughts?
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Meggster 🇨🇦 (@BcMeggster) reported@Roman_Baber Isn't Duclos in massive conflict of interest to be a chair? Under Duclos' Ministry, it was revealed that Canada Health Infoway paid TELUS Health $98 million to design the software Never mind is Pharma kickbacks too.