Telus

Telus Outage Report in Sooke, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sooke, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sooke, British Columbia 02/20/2026 10:20

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near Sooke, British Columbia

The most recent Telus outage reports came from the following cities: Sooke.

Loading map, please wait...
City Problem Type Report Time
CanadaSooke Total Blackout
CanadaSooke TV
CanadaSooke Phone
CanadaSooke TV
CanadaSooke Internet
CanadaSooke Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Sooke, British Columbia

Latest outage, problems and issue reports in Sooke and nearby locations:

  • vicmomdoc Jenn Tranmer (@vicmomdoc) reported from Langford, British Columbia

    @antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.

  • critiklthinking Derek Lewers (@critiklthinking) reported from Langford, British Columbia

    @EComm911_info congrats on your new Dispatch centre here in Victoria, however tried calling to report an incident and it was like calling Telus and was on hold for nearly 10min as it said call takers were busy. As such, missed the ability to report as parties left scene #yyj

  • sherryella77 West Coast Coco Mermaid 🧜🏾‍♀️ (@sherryella77) reported from Colwood, British Columbia

    @MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • TheLifestyleDig LifestyleDigs (@TheLifestyleDig) reported

    4 minutes into a movie and that piece of **** @TELUS Optik TV has frozen at least a dozen times! Do NOT sign up for TELUS substandard shitty service!

  • spikestabber bren bear 🐻🍁 (@spikestabber) reported

    @sidney_chest It amazes me that after 5 years and Harper, they're now claiming to fix our dismal broadband situation with borrowed money, this time it will work (to make Rogers, Bell & Telus richer).

  • BlueAng16621833 Blue Angel (@BlueAng16621833) reported

    @KateXin96 @RajaPetra @guanenglim Dia cuma lead us to believe that his stupid. He did all to make his people more rich. Kalau ada gst they cannot escape. Semua telus. Sst ikut suka.

  • JDNovel Jennifer Duholke (@JDNovel) reported from North Vancouver, British Columbia

    @TELUS Our TV signal here in North Van keeps dropping-been like this for two days. What’s up Telus? @NorthVanRT

  • complianthawk justin (@complianthawk) reported

    @TELUS Now this trash company won't even let me into my account! See what happens when you are to cheap to pay someone a livable wage you get idiot that don't want to do their jobs

  • lyndsgaud lynds (@lyndsgaud) reported

    I also switched from bell to telus which is tea bc bell sucks noah fence💀

  • abhisheksfdc Abhishek (@abhisheksfdc) reported

    @TekSavvyBuzz i was curious and browsed ir website, but 150 mbps by telus is 55/month, and i dont feel any issue with it. connected almost 10 devices and all runs well..u guys are charging way more

  • TheLifestyleDig LifestyleDigs (@TheLifestyleDig) reported

    It is so hard to keep track of a movie with dozens of freezing & stuttering thanks to piece of **** @TELUS Optik TV. I can't imagine advertisers like @TheBrick are too happy with the constant dropped signals during their ads.

  • Semschette Kail (@Semschette) reported

    @TELUSsupport Is the Telus website down? Ive been trying since yesterday to add piktv to my plan and it keeps saying to refresh the page or try to log in again

  • emgfind emgfind (@emgfind) reported

    @OhSheri1 @MaryamMonsef Governments use privatization as payback to their donors? There have been several essential public services sold to private groups & then subsidized.Telus was once publicly owned. Currently some health service are being transfered to private for profit. Disasterous LTC s.