Telus

Telus Outage Report in Sooke, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sooke, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sooke, British Columbia 03/05/2026 02:15

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Sooke, British Columbia

Latest outage, problems and issue reports in Sooke and nearby locations:

  • hellonature Reg Brick (@hellonature) reported from Colwood, British Columbia

    @BridgieCasey @TELUS Block them. They are a horrible money loving, aggressive company w **** customer service.

  • RevheidiK Revheidi Koschzeck (@RevheidiK) reported from Langford, British Columbia

    How is it the Province's fault that a million people couldn't follow simple instructions and wait to call for a vaccination until it was their turn? Not having a callback queue was definitely a big mistake which I hope Telus will fix. #blamegame #CommonSense

  • sherryella77 West Coast Coco Mermaid 🧜🏾‍♀️ (@sherryella77) reported from Colwood, British Columbia

    @MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.

  • bellasugarsega Jody Klassen (@bellasugarsega) reported from Langford, British Columbia

    I was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.

  • critiklthinking Derek Lewers (@critiklthinking) reported from Langford, British Columbia

    @EComm911_info congrats on your new Dispatch centre here in Victoria, however tried calling to report an incident and it was like calling Telus and was on hold for nearly 10min as it said call takers were busy. As such, missed the ability to report as parties left scene #yyj

  • vicmomdoc Jenn Tranmer (@vicmomdoc) reported from Langford, British Columbia

    @antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • GWalsh88 Walsh (@GWalsh88) reported

    @DividendDaddy1 @Rogers Pff. Garbage stock. Stick with BCE or Telus. Better dividend, better performance

  • johangreg Greg Johansen 🇨🇦🏳️‍🌈🇵🇸🎾 (@johangreg) reported from Calgary, Alberta

    The last two solved my problem for me (of course my cable bill is going up $6 😡) and the pricing is comparative to Telus so I might still switch. I’ll get a free TV after all.

  • MyOhMyCrazyGuy Scott's Full-Time RV Life (@MyOhMyCrazyGuy) reported

    Anyway. Gotta call and cancel my bell rural home internet service. I had telus rural internet last year but it's geolocked. So gotta get to the area I plan on staying.

  • lloyddenney07g1 Lloyd (@lloyddenney07g1) reported

    Man, Telus internet sucks.

  • jennsaidthis Jenn (@jennsaidthis) reported

    Anyone else having a problem with their Telus PVR? Rebooted my modem and box at least 3 times but it's still not working. @TELUSsupport

  • algobotnews ALGO BOT NEWS (@algobotnews) reported

    Telus selects Kaloom for disaggregated networking solution use cases $TU

  • StellaCFCW Stella Stevens CFCW (@StellaCFCW) reported

    @DynamitePR Telus Mob's answer to me was to use their blocking feature where the caller would have to press another number to reach me. You can list numbers to go through directly but I could see me losing a lot of calls this way & having to listen to voicemails then. I never listen to them.

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    Sometimes I think Bell and Telus just put up horrible fights "to make it look good". This is one of them.

  • BodaciousCopy Christine Bode (@BodaciousCopy) reported

    I asked if @TELUS would offer any remuneration f/the inconvenience as I’ve been a loyal customer for as long as I’ve had a cell phone & he checked & said no because I have the cheapest plan with them that is available. They have no idea how long this issue will take to resolve.

  • tinykeekz kiana 🦐 (@tinykeekz) reported

    I ******* hate when I see people berating support or customer service. You think that person on the other side of the chat WANTS to say what they’re saying to you? You don’t think they’re frantically trying to find you answers? Get ******, stop yelling at the poor telus employee