Telus

Telus Outage Report in Sooke, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Sooke come from postal codes V9Z.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sooke, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sooke, British Columbia 03/28/2026 22:05

March 28: Problems at Telus

Telus is having issues since 04:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Sooke, British Columbia

The most recent Telus outage reports came from the following cities: Sooke.

Loading map, please wait...
City Problem Type Report Time
CanadaSooke Phone
CanadaSooke Total Blackout
CanadaSooke TV
CanadaSooke Phone
CanadaSooke TV
CanadaSooke Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Sooke, British Columbia

Latest outage, problems and issue reports in Sooke and nearby locations:

  • RevheidiK Revheidi Koschzeck (@RevheidiK) reported from Langford, British Columbia

    How is it the Province's fault that a million people couldn't follow simple instructions and wait to call for a vaccination until it was their turn? Not having a callback queue was definitely a big mistake which I hope Telus will fix. #blamegame #CommonSense

  • vicmomdoc Jenn Tranmer (@vicmomdoc) reported from Langford, British Columbia

    @antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.

  • critiklthinking Derek Lewers (@critiklthinking) reported from Langford, British Columbia

    @EComm911_info congrats on your new Dispatch centre here in Victoria, however tried calling to report an incident and it was like calling Telus and was on hold for nearly 10min as it said call takers were busy. As such, missed the ability to report as parties left scene #yyj

  • sherryella77 West Coast Coco Mermaid 🧜🏾‍♀️ (@sherryella77) reported from Colwood, British Columbia

    @MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.

  • hellonature Reg Brick (@hellonature) reported from Colwood, British Columbia

    @BridgieCasey @TELUS Block them. They are a horrible money loving, aggressive company w **** customer service.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Astro5311 Astro531 (@Astro5311) reported

    @SoniaFurstenau @adriandix People going to desperate measures shows the trainwreck that public health care is, at the hands of NDP Harcourt govmt , who introduced fee for service and made it very difficult for foreign doctors to get licensed. But when we can't find ANY doctors, Telus becomes last resort

  • notmikejames Mike (@notmikejames) reported

    @RahulAirline Do you find Bell/Telus to be objectively better in terms of network performance and reliability?

  • hodges43285 Hodges43285 (@hodges43285) reported

    @TELUSsupport @TELUS over two years of horrible service. DVR works only when it feels like it. I’ve rebooted a couple times but it still won’t record anything. Useless and horrible service

  • renatahale Renata N. Hale (@renatahale) reported

    @TELUS I can’t manage my optik tv subscription in myTelus - not online or in the app. This has been going on for months. Please tell me how to fix this!!😡

  • ABSeedman Fabian Seed Farms Inc. (@ABSeedman) reported

    @cpwcsk Unbelievable... can't complain about customer support from @TELUS @TELUSsupport because there is none. Going on close to 2 hrs on hold now

  • crisante7762 Patricia V Crisante (@crisante7762) reported

    @TELUSsupport @TELUS I waited 4 hours on the phone still waiting for someone to answer the call and. fix the bill that they charged me over 179. plus tax extra on my bill. this is not cool

  • freedomforevera Garnet (@freedomforevera) reported

    @theJagmeetSingh Telus needs to learn how to hold a fckn signal. Your a fckn idiot jagmeat head

  • Bibo79868230 ☆{(TreefairY)}☆ (@Bibo79868230) reported

    @theJagmeetSingh You know what else is a fact. You whine to much. You have a lot of words but no ACTION. You complain about the superstore and your complain about telus or you complain about the PM you support. Yet you never complain about the company's that are making billions

  • vancouverclaw Vancouver Claw (@vancouverclaw) reported

    @theJagmeetSingh TELUS is in trouble Jagmeet. Keep drinking your bath water.

  • LikeToGolf1 LikeToGolf (@LikeToGolf1) reported

    @theJagmeetSingh Telus has created more Cdn jobs than Singh will ever create in a million lifetimes. Telus is not the problem. Singh is.