Telus

Telus Outage Report in Sooke, British Columbia

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Sooke come from postal codes V9Z.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sooke, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sooke, British Columbia 02/01/2026 11:20

February 01: Problems at Telus

Telus is having issues since 10:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Sooke, British Columbia

The most recent Telus outage reports came from the following cities: Sooke.

Loading map, please wait...
City Problem Type Report Time
CanadaSooke Total Blackout
CanadaSooke TV
CanadaSooke Phone
CanadaSooke TV
CanadaSooke Internet
CanadaSooke Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Sooke, British Columbia

Latest outage, problems and issue reports in Sooke and nearby locations:

  • critiklthinking Derek Lewers (@critiklthinking) reported from Langford, British Columbia

    @EComm911_info congrats on your new Dispatch centre here in Victoria, however tried calling to report an incident and it was like calling Telus and was on hold for nearly 10min as it said call takers were busy. As such, missed the ability to report as parties left scene #yyj

  • vicmomdoc Jenn Tranmer (@vicmomdoc) reported from Langford, British Columbia

    @antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • DeniseS0718 Denise Sosa (@DeniseS0718) reported

    @DanAlbas Nope! They're throttling my data. I cannot get service, I pay for data, that won't connect. I'm fed up of this crappy Canadian phone service providers. We need more than Rogers, Bell and Telus. And we don't mean their little MVNOs like Chatr, Koodo that they own🙄 #IHateRogers

  • dirkdavis403 Dirk Davis (@dirkdavis403) reported

    @MironIrving @DanAlbas Telus, mine is down

  • cakeis_not_alie Trevor Pott(); (@cakeis_not_alie) reported

    @virtualizecr Do we (humanity) want to just abandon folks like me who live in rural areas? Because I know we sure as **** aren't getting rid of capitalism, and so long as capitalism exists, psychopathic corporations like @Telus won't be meeting the needs of people like me. Starlink does.

  • Jcstephenson729 Jennifer Stephenson (@Jcstephenson729) reported

    I am beyond frustrated. Customer service has been terrible. There is no urgency or care. How can a company who specializes in internet services not be able to hook up internet? Would love to hear from you @TELUS

  • adrianchamber Adrian "Smells Like Teen Spirit" Chamberlain (@adrianchamber) reported

    @TELUSsupport Can someone at Telus please fix my landline? This is Victoria. I've spend at least half an hour trying to contact a human being at Telus.

  • cooleen1977 Colleen Gray (@cooleen1977) reported

    @DanAlbas @merry123459 Switching from telus to Shaw, it has gone down far more than 25%

  • cookingwshaina cookingwithshaina 👩🏽‍🍳 (@cookingwshaina) reported

    I did not believe my brother when he was complaining about the ****** *** network service he gets from Telus until I moved back here and now I see how literally my Internet is so slow everywhere I go I need to can Telus ASAP so many issues

  • MarkMe60 Mark Meunier: ⁜ (@MarkMe60) reported

    @bushcrafter79 Hahaha! Went down? It went up FFS. Telus just out of the blue tacked on another $5.00 because they can. Same phone, no contract, they just felt like stealing more money.

  • valnutblak Grace Valnwood (@valnutblak) reported

    @DanAlbas Actually that's not fair, it went down when Telus got so expensive that I grabbed an older-but-better phone and went to a cheaper, smaller company where my bill is now a third of what is was. However, I feel like that was more my doing than his.

  • mor10 Morten Rand-Hendriksen (@mor10) reported

    @M5B1tch @RVAwonk Weird. It was never part of any of my packages in Vancouver. I was with both Shaw and Telus. sorry for the disinfo!