Telus Outage Report in Sooke, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Sooke, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (47%)
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Phone (28%)
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Wi-fi (10%)
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TV (7%)
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E-mail (5%)
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Total Blackout (4%)
Live Outage Map Near Sooke, British Columbia
The most recent Telus outage reports came from the following cities: Sooke.
| City | Problem Type | Report Time |
|---|---|---|
 Sooke |
Total Blackout | |
| Sooke |
TV | |
| Sooke |
Phone | |
| Sooke |
TV | |
| Sooke |
Internet | |
| Sooke |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports Near Sooke, British Columbia
Latest outage, problems and issue reports in Sooke and nearby locations:
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Derek Lewers
(@critiklthinking) reported
from
Langford, British Columbia
@EComm911_info congrats on your new Dispatch centre here in Victoria, however tried calling to report an incident and it was like calling Telus and was on hold for nearly 10min as it said call takers were busy. As such, missed the ability to report as parties left scene #yyj
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Jody Klassen
(@bellasugarsega) reported
from
Langford, British Columbia
I was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.
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Revheidi Koschzeck
(@RevheidiK) reported
from
Langford, British Columbia
How is it the Province's fault that a million people couldn't follow simple instructions and wait to call for a vaccination until it was their turn? Not having a callback queue was definitely a big mistake which I hope Telus will fix. #blamegame #CommonSense
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West Coast Coco Mermaid 🧜🏾♀️
(@sherryella77) reported
from
Colwood, British Columbia
@MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.
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Jenn Tranmer
(@vicmomdoc) reported
from
Langford, British Columbia
@antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.
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Reg Brick
(@hellonature) reported
from
Colwood, British Columbia
@BridgieCasey @TELUS Block them. They are a horrible money loving, aggressive company w **** customer service.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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kelsey hatake . 🤎
(@xx__kel) reported
The fact that Telus still has me waiting on this damn phone I ordered 😓😐
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Justin
(@nzboya) reported
@TELUS Shaw is offering 25GB data for $45 or. $25 if you have internet service. Can you match these deals for a long time customer
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JoJo 🇨🇦 🏃🏼♀️🍁 🎸✌️☮️
(@jojogreggy) reported
@kcorr54 @TELUS We have used Shaw for years. Their customer service has been outstanding! Maybe a bit more expensive here & there but we have never in all this time ever had a problem with our internet or TV packages.
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djsosojef
(@djsosojef) reported
I upgraded from copper to fibre for my internet service with @TELUS and the tech moves my modem to the back of the house and far from my office. Now I get booted off the internet 4x per hour. Now the tech didn’t even show up for today’s appointment! Thanks for wasting my time!
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Algis Akstinas
(@AlsoKnownAs_AA) reported
@Mark_Goldberg @TELUS Good to see the problem acknowledged. Even if it is a competitive response to #MVNO and #CRTC wireless industry review. But why does it need to be a special program? Seniors, youth, newcomers are #underserved. Also anyone in Canada with lower income, moderate use, trying to save.
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Wally Born
(@wally_born) reported
@TELUS Hopefully better than my Telus SmartHub. Locked up twice in the last 10 days and it’s less than 3 months old. When are Rural customers going to get reliable service?
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Kurt Penner
(@KurtPenner) reported
@TELUSsupport our telus optik tv box is not powering on... any problems happening or suggestions?
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Sheryl Halpin
(@shalpinpeace) reported
@kim_siever @jkenney Never mind flatten it, we apparently want people sick and dieing, how else will telus health and shady shandro make 💰.
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Karina Kozusk
(@karinaTNP) reported
@TELUS How about slow. Not as fast as Shaw.
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Heather Shtuka
(@HShtuka) reported
@Blurg5 @SawrasaurusRex @bellaaaaaaahh I’m appalled at your lack of common knowledge. Golden Palace. (Still a long wait... try calling ahead super early to confirm best time pick up) and Konrad. That glorious man can fix any Telus problem .. too bad I’m with Shaw