Telus

Telus Outage Report in Sooke, British Columbia

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The latest reports from users having issues in Sooke come from postal codes V9Z.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sooke, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sooke, British Columbia 11/26/2025 22:10

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Sooke, British Columbia

The most recent Telus outage reports came from the following cities: Sooke.

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City Problem Type Report Time
CanadaSooke TV
CanadaSooke Internet
CanadaSooke Phone
CanadaSooke Phone
CanadaSooke E-mail
CanadaSooke Phone

Community Discussion

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Telus Issues Reports Near Sooke, British Columbia

Latest outage, problems and issue reports in Sooke and nearby locations:

  • hellonature Reg Brick (@hellonature) reported from Colwood, British Columbia

    @BridgieCasey @TELUS Block them. They are a horrible money loving, aggressive company w **** customer service.

  • critiklthinking Derek Lewers (@critiklthinking) reported from Langford, British Columbia

    @EComm911_info congrats on your new Dispatch centre here in Victoria, however tried calling to report an incident and it was like calling Telus and was on hold for nearly 10min as it said call takers were busy. As such, missed the ability to report as parties left scene #yyj

  • vicmomdoc Jenn Tranmer (@vicmomdoc) reported from Langford, British Columbia

    @antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.

  • RevheidiK Revheidi Koschzeck (@RevheidiK) reported from Langford, British Columbia

    How is it the Province's fault that a million people couldn't follow simple instructions and wait to call for a vaccination until it was their turn? Not having a callback queue was definitely a big mistake which I hope Telus will fix. #blamegame #CommonSense

  • sherryella77 West Coast Coco Mermaid 🧜🏾‍♀️ (@sherryella77) reported from Colwood, British Columbia

    @MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.

  • bellasugarsega Jody Klassen (@bellasugarsega) reported from Langford, British Columbia

    I was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    The #Telus reply to the 911 service outage in Calgary was due yesterday at the #CRTC. Nothing is online.

  • bthytheplug $b💜 (@bthytheplug) reported

    @TELUS fix ur dogshit wifi

  • TheRealJimmyJam James - Raccoon City Survivor (@TheRealJimmyJam) reported

    @MobileSyrup Telus. I have a corporate plan. So for me my pricing is good. But service, like every other carrier in my area is weak. Many spots on the Trans Canada Highway drop calls or have little to no service.

  • kscharpegge kennedi (@kscharpegge) reported

    Recommendations on service providers to switch AWAY from @TELUS ?? Specifically for tv and internet!

  • Browntoronto1 Birdy Num Num (@Browntoronto1) reported

    @GeniousSuper @youngster1015 @CP24 Im saying i dont have a problem because i dont shop at loblaws since i use nofrills and food basics which matches my budget.. same with telecom i use freedom a cheaper option to bell and telus

  • paldumais Pierre (@paldumais) reported

    @MobileSyrup I’m with @TELUS with a promo plan of 100Gb for 75$, good coverage in my area of 5G 3500mhz so… I’m happy but recently I got some issue with Esim that wouldn’t to activate

  • twinworld Shaun (@twinworld) reported

    @Fongo_Mobile I've had your Mobile app since it was Dell Voice. I also have your Home Phone. Love your service! I see you now have a data-only plan for cell phones. Who's network do you use (Bell/Telus/Rogers)? Also, any plans for e-sim support? 1/2

  • TELUSsupport TELUS Support (@TELUSsupport) reported

    @ARABINDABHUNI10 Hi there- This is a known scam. TELUS will never request payment to work with us. Please do not engage any further with this individual.

  • CaffeineCalico Ms Calico (@CaffeineCalico) reported

    Does saying "no" mean nothing to these people? Lol **** off already @TELUS your former customers are FORMER for a reason! Stop calling us!

  • donkey_dung888 DonkeyDung (@donkey_dung888) reported

    @theJagmeetSingh Yet Telus made 732 million in Q4 on about 1/3 the revenue of Loblaws revenue and the government controlled CRTC has no issue with that! Ridiculous flex Jagmeet! #clueless