Telus Outage Report in Sooke, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Sooke, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (46%)
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Phone (29%)
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Wi-fi (10%)
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TV (6%)
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E-mail (5%)
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Total Blackout (4%)
Live Outage Map Near Sooke, British Columbia
The most recent Telus outage reports came from the following cities: Sooke.
| City | Problem Type | Report Time |
|---|---|---|
 Sooke |
Total Blackout | |
| Sooke |
TV | |
| Sooke |
Phone | |
| Sooke |
TV | |
| Sooke |
Internet | |
| Sooke |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Sooke, British Columbia
Latest outage, problems and issue reports in Sooke and nearby locations:
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H. Neal Cropper
(@RealNealDeal) reported
from
Metchosin, British Columbia
@dewolfe001 @TELUS I really wanted to switch to Telus but everyone I spoke with was so inept I ended up staying with Shaw and their substandard service. I just couldn't imagine having to deal with them as a customer when discussing switching and becoming a customer was so very bad.
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Revheidi Koschzeck
(@RevheidiK) reported
from
Langford, British Columbia
How is it the Province's fault that a million people couldn't follow simple instructions and wait to call for a vaccination until it was their turn? Not having a callback queue was definitely a big mistake which I hope Telus will fix. #blamegame #CommonSense
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Derek Lewers
(@critiklthinking) reported
from
Langford, British Columbia
@EComm911_info congrats on your new Dispatch centre here in Victoria, however tried calling to report an incident and it was like calling Telus and was on hold for nearly 10min as it said call takers were busy. As such, missed the ability to report as parties left scene #yyj
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Fully Vaxed Gordie Logan
(@GordieLogan) reported
from
Langford, British Columbia
Oh @TELUS, as a 30yr+ customer, I’ve never been so frustrated. I just had my appt for tomorrow cancelled. All because fiber hasn’t been run to the house yet. This is after an appt last week was cancelled for the same reason. Plz note, I made last weeks appt a month ago.
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Jenn Tranmer
(@vicmomdoc) reported
from
Langford, British Columbia
@antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.
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Reg Brick
(@hellonature) reported
from
Colwood, British Columbia
@BridgieCasey @TELUS Block them. They are a horrible money loving, aggressive company w **** customer service.
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Jody Klassen
(@bellasugarsega) reported
from
Langford, British Columbia
I was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.
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West Coast Coco Mermaid 🧜🏾♀️
(@sherryella77) reported
from
Colwood, British Columbia
@MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Rose
(@Nuratikahrose) reported
Hello @PDRMsia, one of your men in Jln Gombak stopped my Palestinian friend & his dad on a roadblock & asked money! Polis apa macam ni perangai tak telus?? Such a fraud, even led them to settle the issue through bribery??
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GeRuiyang-蓋瑞洋
(@RuiyangGe) reported
@olumuyiwaayo @TELUS hi dr, is your telus network working? mine is still not working
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Commissioner Miner
(@fanCRTCProfling) reported
@BigBadJuan @alexposadzki That story makes me laugh. Look at the words: Telus doesn't run a cellco, Telus runs an online Sim Swap business. "Public Mobile temporarily shut down its online SIM swap self-service ..."
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Kayrawr
(@KayyRaawr) reported
@Moopoint44 Who is your provider? Telus has call control and it was fantastic! I’m with Bell now and I don’t have call control and it’s the worst!!!!
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Stu Woolley
(@Northernmedic) reported
Anyone had any contact from @TELUSsupport or @TELUS ?! Seems like their customer service is rather lacking!
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Rena Woss
(@renawoss) reported
@TELUSsupport It's after 8am and I can't get through to Telus Customer Support. Message says to call back during business hours. FIX THE PROBLEM!!!!!!!!!!
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Kim
(@kimmaylynn) reported
@elks @TELUS You’re coming down here sir, don’t fight it
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omprakash pandit
(@omprakashpandi1) reported
@FriendlyFuture @TELUS @DansLegacyBC worst management system in india.they hold my salary.very bad company.. **** you telus .
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Mamiya Man 📷 🇨🇦
(@theMamiyaMan) reported
@DanLacelle @Qualifyfor @1xEdwards Lately I've been getting calls from unknown numbers (direct to voice mail) that sound like other people's vm id's. I'd call Telus but their tech support is brutal.
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Ismailshareef
(@Ismails90018530) reported
Good day, I'm very upset @TELUS @TELUSsupport @TELUSBusiness beacuse I didn't receive my payment yet since 2 months and your support team is very lazy they didn't solve issue soon I fill the request form but no updates from your side ...it's my suggestions update your staff!!