Telus Outage Report in Sooke, British Columbia
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The latest reports from users having issues in Sooke come from postal codes V9Z.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Sooke, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (58%)
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Phone (17%)
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Wi-fi (11%)
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TV (6%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map Near Sooke, British Columbia
The most recent Telus outage reports came from the following cities: Sooke.
| City | Problem Type | Report Time |
|---|---|---|
 Sooke |
TV | |
| Sooke |
Internet | |
| Sooke |
Phone | |
| Sooke |
Phone | |
| Sooke |
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| Sooke |
Phone |
Community Discussion
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Telus Issues Reports Near Sooke, British Columbia
Latest outage, problems and issue reports in Sooke and nearby locations:
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West Coast Coco Mermaid 🧜🏾♀️
(@sherryella77) reported
from
Colwood, British Columbia
@MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.
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H. Neal Cropper
(@RealNealDeal) reported
from
Metchosin, British Columbia
@p_barbeau @TuraEmanuela @DrKathleenRoss1 Sorry, I have to ask. How does Telus get away with charging service fees to access longitudinal care then? I don't get how they're allowed to do what doctors cannot.
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Fully Vaxed Gordie Logan
(@GordieLogan) reported
from
Langford, British Columbia
Oh @TELUS, as a 30yr+ customer, I’ve never been so frustrated. I just had my appt for tomorrow cancelled. All because fiber hasn’t been run to the house yet. This is after an appt last week was cancelled for the same reason. Plz note, I made last weeks appt a month ago.
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Derek Lewers
(@critiklthinking) reported
from
Langford, British Columbia
@EComm911_info congrats on your new Dispatch centre here in Victoria, however tried calling to report an incident and it was like calling Telus and was on hold for nearly 10min as it said call takers were busy. As such, missed the ability to report as parties left scene #yyj
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Jenn Tranmer
(@vicmomdoc) reported
from
Langford, British Columbia
@antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.
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Revheidi Koschzeck
(@RevheidiK) reported
from
Langford, British Columbia
How is it the Province's fault that a million people couldn't follow simple instructions and wait to call for a vaccination until it was their turn? Not having a callback queue was definitely a big mistake which I hope Telus will fix. #blamegame #CommonSense
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Jody Klassen
(@bellasugarsega) reported
from
Langford, British Columbia
I was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.
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H. Neal Cropper
(@RealNealDeal) reported
from
Metchosin, British Columbia
@dewolfe001 @TELUS I really wanted to switch to Telus but everyone I spoke with was so inept I ended up staying with Shaw and their substandard service. I just couldn't imagine having to deal with them as a customer when discussing switching and becoming a customer was so very bad.
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Reg Brick
(@hellonature) reported
from
Colwood, British Columbia
@BridgieCasey @TELUS Block them. They are a horrible money loving, aggressive company w **** customer service.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Kirsten
(@_kfountain) reported
Anyone else having issues with the game cutting in and out? I assume it’s a telus issue.
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Jason Fletcher
(@max63094) reported
Worked on the sound in the backend, making sure it was maxed on the box, but it is still crap. The remote is also having issues with a sleep bug where it is not waking up correctly. These boxes are great, but it really seems like Telus support does not know what to do to fix it
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Wonton 💙💛
(@Wonton_) reported
@BRENTHOR check the upload speeds on the plan? If it's anything like TekSavvy, which I tried here in BC, they'll have the same DL bandwidth, but sneakily give you 1/10th the upload and probably a cheaper modem, worse tech support, etc I ended up going back to Telus after my experience
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vissfam
(@vissfam) reported
@TELUSsupport I've asked Telus for several years to bring pure fibre to our area so I can have faster internet but have never had an answer. It's always been "wait a year". I need to know if it is coming. Otherwise I will cancel Telus Hub and get Starlink.
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Commissioner Miner
(@fanCRTCProfling) reported
The #CRTC is playing a very bad game here. I never liked what they did and said to Bell and Telus, but kept my mouth shut. Just wasn't right. The CRTC is playing this game once again now. It's bad for companies and people.
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Pro
(@Proficiency_) reported
$2200 + won in Canada Telus tourney, not a bad Saturday. Some spending money for my trip to Italy/France :D
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Vince Gibbons
(@rvg_ii) reported
from
Mount Pearl, Newfoundland and Labrador
@VOCMNEWS letting @TELUS mobile customers in NL know they likely can NOT receive calls from land-lines this morning. Cell to cell service is working and making outbound calls works. 1-866-558-2273 just rings and no answer, so best to call *611 from your Telus phone for tech supt
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Chris Goethel
(@zweistein54) reported
@LarryTill @RogersHelps @Rogers Bell for cable/internet and Telus for cell (not bad deals with QCC)
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Gia Ann🇨🇦
(@GiaAnnJohns) reported
@TELUSsupport I have scoured the Telus website & have yet to find a way to email them. It's almost impossible to contact this company without going thru a very horrible chat assist bot that doesn't understand you, or being on the phone for hours, and still no solutions.
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9MobileNGCare
(@9mobilengCare) reported
@Parkerpinky1 Please note that the network operators that we partner with over there are as follows; Orange, Bell Mobility, Fido-Rogers, Telus Mobility, Video tron and WIND Mobility.