Telus Outage Report in Sooke, British Columbia
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The latest reports from users having issues in Sooke come from postal codes V9Z.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Sooke, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (26%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (5%)
Live Outage Map Near Sooke, British Columbia
The most recent Telus outage reports came from the following cities: Sooke.
| City | Problem Type | Report Time |
|---|---|---|
 Sooke |
Total Blackout | |
| Sooke |
TV | |
| Sooke |
Phone | |
| Sooke |
TV | |
| Sooke |
Internet | |
| Sooke |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports Near Sooke, British Columbia
Latest outage, problems and issue reports in Sooke and nearby locations:
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West Coast Coco Mermaid 🧜🏾♀️
(@sherryella77) reported
from
Colwood, British Columbia
@MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.
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H. Neal Cropper
(@RealNealDeal) reported
from
Metchosin, British Columbia
@dewolfe001 @TELUS I really wanted to switch to Telus but everyone I spoke with was so inept I ended up staying with Shaw and their substandard service. I just couldn't imagine having to deal with them as a customer when discussing switching and becoming a customer was so very bad.
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Revheidi Koschzeck
(@RevheidiK) reported
from
Langford, British Columbia
How is it the Province's fault that a million people couldn't follow simple instructions and wait to call for a vaccination until it was their turn? Not having a callback queue was definitely a big mistake which I hope Telus will fix. #blamegame #CommonSense
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Jody Klassen
(@bellasugarsega) reported
from
Langford, British Columbia
I was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.
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Derek Lewers
(@critiklthinking) reported
from
Langford, British Columbia
@EComm911_info congrats on your new Dispatch centre here in Victoria, however tried calling to report an incident and it was like calling Telus and was on hold for nearly 10min as it said call takers were busy. As such, missed the ability to report as parties left scene #yyj
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Jenn Tranmer
(@vicmomdoc) reported
from
Langford, British Columbia
@antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.
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Reg Brick
(@hellonature) reported
from
Colwood, British Columbia
@BridgieCasey @TELUS Block them. They are a horrible money loving, aggressive company w **** customer service.
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Fully Vaxed Gordie Logan
(@GordieLogan) reported
from
Langford, British Columbia
Oh @TELUS, as a 30yr+ customer, I’ve never been so frustrated. I just had my appt for tomorrow cancelled. All because fiber hasn’t been run to the house yet. This is after an appt last week was cancelled for the same reason. Plz note, I made last weeks appt a month ago.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Gaby Wickstrom
(@GabyWickstrom) reported
@OwenTorgerson Was such a fight to get Telus here and not without government investment. Big telecoms make money hand over fist yet never think of the “rising tide floats all boats” principle. I agree. The little ones are doing their best to actually serve their customers and meet needs.
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Ian Williams
(@Scscottish) reported
I'm now on the 3rd @telus support after the lady in the Philippines didn't understand the problem, then the guy she transferred me to in India asked for my Dealer Code, - I'm a new business client. Curious for a Canadian company, do you employ any?
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Cheryl Court
(@sawino) reported
@TELUS I have 5 phones all off contract, Shaw mobile is offering attractive plans, why should i stay with telus? 25 year customer. What do I get for my loyalty?
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Brennan
(@Brennodore) reported
@TELUSsupport @TELUS how is it one of Canada's leading telecom companies always has the longest wait times 35 minutes and counting? And why would I trust such poor customer service handling my health? @TELUSHealth
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Thomas T.
(@Wolf_Tech) reported
@haligonia Telus No issues because it switches between networks
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Tracy Walker
(@Twittwalk) reported
@SrsAdvocateBC This link requires you to have the knowledge to connect your email to a Telus Thunderbird Mail account.This means seniors must have more than just a passing knowledge of their email client if they use, say, gmail or some other popular service.I haven't been able to do it so far.
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George Assaf
(@fyrguy58) reported
@TELUSsupport @NicESpurling It sounds like this should have been checked out years ago. Fix it, Telus. Like you were asked nicely to numerous times.
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#MaskUp
(@matpVI) reported
@NicESpurling @TELUS so unfair - but maybe worth pursuing might help others going through the same experience You are a truly strong voice...
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Megs 🇨🇦
(@meghan_why) reported
@loxyisme @as_per_danielle I do already follow a lot of small brands just for support because I like their products/services. I mean more the big players like Best Buy and Telus. I don't need that in my feed but I decided this year I would give it a shot. I don't normally, but I've got nothing but time...
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The Great Outdoors !
(@petebiss) reported
@TELUS @jkenney so what kind of deal are you giving on wifi and data this time around ? You gave **** all last time so maybe this time we get a break? Kids pretending to go to school on line, people working from home ?