Telus Outage Report in Sooke, British Columbia
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The latest reports from users having issues in Sooke come from postal codes V9Z .
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
Problems in the last 24 hours in Sooke, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sooke, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
- Internet (48%)
- Phone (23%)
- Wi-fi (13%)
- TV (7%)
- E-mail (5%)
- Total Blackout (5%)
Live Outage Map Near Sooke, British Columbia
The most recent Telus outage reports came from the following cities: Sooke.
| City | Problem Type | Report Time |
|---|---|---|
 Sooke
|
Phone | 6 days ago |
|
Sooke
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Total Blackout | 3 months ago |
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Sooke
|
TV | 3 months ago |
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Sooke
|
Phone | 4 months ago |
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Sooke
|
TV | 5 months ago |
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Sooke
|
Internet | 7 months ago |
Community Discussion
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Telus Issues Reports Near Sooke, British Columbia
Latest outage, problems and issue reports in Sooke and nearby locations:
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Jenn Tranmer (@vicmomdoc) reported from Langford, British Columbia@antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.
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Revheidi Koschzeck (@RevheidiK) reported from Langford, British ColumbiaHow is it the Province's fault that a million people couldn't follow simple instructions and wait to call for a vaccination until it was their turn? Not having a callback queue was definitely a big mistake which I hope Telus will fix. #blamegame #CommonSense
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H. Neal Cropper (@RealNealDeal) reported from Metchosin, British Columbia@dewolfe001 @TELUS I really wanted to switch to Telus but everyone I spoke with was so inept I ended up staying with Shaw and their substandard service. I just couldn't imagine having to deal with them as a customer when discussing switching and becoming a customer was so very bad.
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Derek Lewers (@critiklthinking) reported from Langford, British Columbia@EComm911_info congrats on your new Dispatch centre here in Victoria, however tried calling to report an incident and it was like calling Telus and was on hold for nearly 10min as it said call takers were busy. As such, missed the ability to report as parties left scene #yyj
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H. Neal Cropper (@RealNealDeal) reported from Metchosin, British Columbia@p_barbeau @TuraEmanuela @DrKathleenRoss1 Sorry, I have to ask. How does Telus get away with charging service fees to access longitudinal care then? I don't get how they're allowed to do what doctors cannot.
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West Coast Coco Mermaid 🧜🏾♀️ (@sherryella77) reported from Colwood, British Columbia@MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.
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Reg Brick (@hellonature) reported from Colwood, British Columbia@BridgieCasey @TELUS Block them. They are a horrible money loving, aggressive company w **** customer service.
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Fully Vaxed Gordie Logan (@GordieLogan) reported from Langford, British ColumbiaOh @TELUS, as a 30yr+ customer, I’ve never been so frustrated. I just had my appt for tomorrow cancelled. All because fiber hasn’t been run to the house yet. This is after an appt last week was cancelled for the same reason. Plz note, I made last weeks appt a month ago.
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🇨🇦🏳️🌈 Talia M. Wilson #GenXZeneca 🌈🇺🇸 (@olyfilmgirl) reported from Colwood, British ColumbiaSwitching back to Shaw for internet. Although Telus's website said our service wouldn't change, the guy Drew talked to said we could only get slower internet. So, just waiting for Shaw order to process. And who new self install was a thing?
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Brent Smithurst (@brentsmi) reported from Colwood, British ColumbiaAll I want for Christmas is more than one bar (at best) of cel service in Royal Bay. Get it together, @TELUS /@Bell. I’ll switch to @rogers if they’ll do something about this. 2.5 years of this is ridiculous!
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Jody Klassen (@bellasugarsega) reported from Langford, British ColumbiaI was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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KGY🇺🇦 (@KGYEG) reported@potf_racki @AgrippaFerda I don't know if it's an issue in Edmonton anymore but the cable switch boxes out here may as well be a lunch box. Kids literally kick them open and rip the cables out. **** heads too. Telus and Shaw need to up their utility box game.
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Valerie (@sean_valerie) reported2/2. So now @Telus wants us to pay $480 to replace the free equip they provided us 😳. Oh, and continue to pay for the service. Trying to wrap my head around how their bad judgement call becomes my issue. #shoppingfornewinternet
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MARE (@JOYfulMare) reported@TELUSsupport 2/2 ~Daman committed to returning in “2-3 hours” as that’s the time required to issue new work order! Telus is responsible for completing the switch today as Shaw is discontinuing my services by 5PM TODAY!!! Please confirm.
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x-SalTrey’s Diamonds (49-27-6) (@MattyPlumz) reportedPretty ******* sad when you have 2 bars of @TELUS bullshit cell phone service and yet still can’t stream anything…….I think it’s time you guys upgrade your **** already. I’m so done with you. I’m signing with @RogersMobileCa in November. Thanks for 20 years of nothing #Telus
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Deckard Ubik (@UbikDeckard) reported@TELUS Have you ever tried saying "pre authorized payment" to your rubbish *611 bot? It makes that "thinking sound" over and over and over until it hangs up. After about 6 months of making manual payments I just said "representative" over and over to get past your broken bot.
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DanielleJN (@DanielleJN4) reported@TELUS @TELUSsupport totally ruined my enjoyment of the hockey game because your wifi service was **** and took down my app and then wouldn’t let me back on before I missed the 3 goals were scored in the third period alone.
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x-SalTrey’s Diamonds (49-27-6) (@MattyPlumz) reported@TELUSsupport Yes. Years actually. I’ve been yelling at you guys (unfortunately you & your social media team who have nothing really to do with it get the worst) but since Feb 2021 I’ve been complaining to you guys just on Twitter. I’m going to be a former 20 year Telus customer real soon
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Darren Shadzy (@shadzy99) reported@peternowak @TELUS @Videotron Will we only get service in French?
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Universal Tech (@TechTalk2k) reported@Telus has the absolute worst service at least in Alberta. However I love how they continue to give back to the community.
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Ryan Macpherson (@RyanMacMuff) reported@TELUS We are approaching 2 years since one of your contracted technicians drilled into our sprinkler system causing extensive water damage to our strata. When will our strata see the $75000 reimbursed? Work this out between yourself + the contractor. Give us our $ back now.