Telus Outage Report in Sooke, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Sooke, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (27%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (4%)
Live Outage Map Near Sooke, British Columbia
The most recent Telus outage reports came from the following cities: Sooke.
| City | Problem Type | Report Time |
|---|---|---|
 Sooke |
Total Blackout | |
| Sooke |
TV | |
| Sooke |
Phone | |
| Sooke |
TV | |
| Sooke |
Internet | |
| Sooke |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Sooke, British Columbia
Latest outage, problems and issue reports in Sooke and nearby locations:
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Derek Lewers
(@critiklthinking) reported
from
Langford, British Columbia
@EComm911_info congrats on your new Dispatch centre here in Victoria, however tried calling to report an incident and it was like calling Telus and was on hold for nearly 10min as it said call takers were busy. As such, missed the ability to report as parties left scene #yyj
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Revheidi Koschzeck
(@RevheidiK) reported
from
Langford, British Columbia
How is it the Province's fault that a million people couldn't follow simple instructions and wait to call for a vaccination until it was their turn? Not having a callback queue was definitely a big mistake which I hope Telus will fix. #blamegame #CommonSense
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Jody Klassen
(@bellasugarsega) reported
from
Langford, British Columbia
I was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.
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Reg Brick
(@hellonature) reported
from
Colwood, British Columbia
@BridgieCasey @TELUS Block them. They are a horrible money loving, aggressive company w **** customer service.
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Jenn Tranmer
(@vicmomdoc) reported
from
Langford, British Columbia
@antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.
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West Coast Coco Mermaid 🧜🏾♀️
(@sherryella77) reported
from
Colwood, British Columbia
@MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Dont look at me
(@Dairy__queef) reported
i cant get a response from anyone from @TELUSsupport @TELUS via email/phones/online so ******* right
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Benny
(@Benny74392603) reported
Telus mobilty without warning lost service
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Harveer Singh
(@Harveer_Singhh) reported
Hello, @TELUS I'm trying to reach you from your Channel Partnership platform. What, not able to submit my request that's why now I'm trying to reach you from here. We want to join @TELUSBusiness as a Channel Partnership. Hope i get a fast response from your support.
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Blackfoot-Lakota FNs🪶🇨🇦🇺🇸💙🇺🇦💛
(@ThoughtsNations) reported
5.45 HOURS on the phone trying to get my services reconnected by @TELUSsupport @TELUS. Some moron put my payment on another account! That’s my problem how exactly!! One of the worst run businesses in Canada. 🪶😡🇨🇦
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trillist
(@GrafittiTrane) reported
Calling @TELUS customer care is so frustrating.. LORD!
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Matt Granger
(@granger_cc) reported
Been dealing with so many companies and service providers over the last few days, none have been as difficult as Telus, it’s almost as if they set out to be as absolutely difficult as possible. How hard is it just to remove 2 lines from business account 😠
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Phil Dodd
(@DoddHistAnt) reported
@telus waiting for agent est at over an hour. Wtf is wrong with your ****** company
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Greg Michaels
(@kootenayGreg) reported
Back to shaw, didn’t want to but telus has slow internet & no plans to fix. So telus guy said make a decision. Fortunately shaw is cheaper & faster. Have to pay to break telus contract though. It saves wasting Disney subscription as Telus can’t supply enuf bits
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Sluggo8
(@im_sluggo8) reported
Is there a worse customer service experience than @TELUS @TELUSsupport or all the internet and telco service providers the same?
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John Reid
(@johnb45_reid) reported
from
Coquitlam, British Columbia
Telus I sent you a message but Twitter has a problem. It keeps saying we are trying to verify you and then it can't. Is this how big money talks?