Telus Outage Report in Sooke, British Columbia
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Sooke come from postal codes V9Z.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Sooke, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
-
Internet (49%)
-
Phone (26%)
-
Wi-fi (9%)
-
TV (6%)
-
Total Blackout (5%)
-
E-mail (4%)
Live Outage Map Near Sooke, British Columbia
The most recent Telus outage reports came from the following cities: Sooke.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| TV | ||
| Phone | ||
| TV | ||
| Internet | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Sooke, British Columbia
Latest outage, problems and issue reports in Sooke and nearby locations:
-
H. Neal Cropper
(@RealNealDeal) reported
from
Metchosin, British Columbia
@dewolfe001 @TELUS I really wanted to switch to Telus but everyone I spoke with was so inept I ended up staying with Shaw and their substandard service. I just couldn't imagine having to deal with them as a customer when discussing switching and becoming a customer was so very bad.
-
Derek Lewers
(@critiklthinking) reported
from
Langford, British Columbia
@EComm911_info congrats on your new Dispatch centre here in Victoria, however tried calling to report an incident and it was like calling Telus and was on hold for nearly 10min as it said call takers were busy. As such, missed the ability to report as parties left scene #yyj
-
Reg Brick
(@hellonature) reported
from
Colwood, British Columbia
@BridgieCasey @TELUS Block them. They are a horrible money loving, aggressive company w **** customer service.
-
West Coast Coco Mermaid 🧜🏾♀️
(@sherryella77) reported
from
Colwood, British Columbia
@MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.
-
Revheidi Koschzeck
(@RevheidiK) reported
from
Langford, British Columbia
How is it the Province's fault that a million people couldn't follow simple instructions and wait to call for a vaccination until it was their turn? Not having a callback queue was definitely a big mistake which I hope Telus will fix. #blamegame #CommonSense
-
Jody Klassen
(@bellasugarsega) reported
from
Langford, British Columbia
I was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.
-
Jenn Tranmer
(@vicmomdoc) reported
from
Langford, British Columbia
@antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
Aamir Zia
(@Zi72334564Zia) reported
Rogers, which has about 10 million wireless subscribers and 2.25 million retail Internet subscribers, is the leading service provider in Ontario, and along with BCE Inc. and Telus Corp, controls 90 percent of the market share in Canada.
-
tarpan raychoudhuri
(@tarpan123) reported
@TELUS shame on you telus…Surprise to know that you’re making money without provided me services …Surprised to know that you don’t have process to follow up with emails when you’re customer not in country and informed you with paid up all outstanding …#978549
-
Mark Johnson
(@Mark_Johnson75) reported
@jrodthelrod @xraygirl_ That's my guess. It was just a Rogers internet outage. And anyone that leases lines from them. Telus, Bell, etc. were all fine.
-
Sam A
(@Sina_1_) reported
@AboutRogers @RogersHelps Done with Rogers! time to switch to Telus; lost 500$ in business during this outage, how you are going to credit this?! This is the second time lost revenue for a total of 1000$ due to two outages with Rogers network. No more Rogers! No more monopoly of critical infrastructure !
-
Glenn Lea
(@glennjlea) reported
@PaulDoroshenko I think Canada has either Bell or Telus as backbone networks. I am unaware that Rogers also has a backbone. Maybe it does. In Germany it is Deutsche Telekom. But the US has multiple carriers thanks to the breakup of AT&T. Monopoly is crap.
-
David Shrimpton
(@gnu666) reported
@EricaTsi @StolleryKids Sending happy thoughts. It's one more reason I signed up for payroll Deduction I support of Stollery which my employer Telus matches
-
Shot of Doom
(@shotofdoom67) reported
Today was an example of why Telus is Canada’s best service and internet provider
-
Linds
(@explorativeLins) reported
My theory is it was a cyber attack but all orchestrated by Telus so they can become the sole force behind Canada’s mobile and internet markets. Never liked those guys. They still owe me $100. Am I bias? Yes.
-
AllyGator 🦖
(@allygator1990) reported
Because of the Rogers outage,my mother couldn't get a hold of me to tell me one of my cousins died of a massive heart attack today. It happened this morning, I was only able to find out late at night because my roommate(with telus) let me call her to check in. #rogersoutage
-
Hark
(@_Hark007) reported
@Songbird_7_ @aw1883 @darvans Yes, I remember the Telus outage we had. It was also a bad one,