Telus outages and service status in Sooke, British Columbia
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Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Sooke, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- Phone (100%)
The latest reports from users having issues in Sooke come from postal codes V9Z .
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Sooke, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sooke, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Sooke, British Columbia
The most recent Telus outage reports came from the following cities: Sooke.
| City | Problem Type | Report Time |
|---|---|---|
 Sooke
|
Phone | 22 days ago |
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Telus Issues Reports Near Sooke, British Columbia
Latest outage, problems and issue reports in Sooke and nearby locations:
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Jody Klassen (@bellasugarsega) reported from Langford, British ColumbiaI was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.
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Fully Vaxed Gordie Logan (@GordieLogan) reported from Langford, British ColumbiaOh @TELUS, as a 30yr+ customer, I’ve never been so frustrated. I just had my appt for tomorrow cancelled. All because fiber hasn’t been run to the house yet. This is after an appt last week was cancelled for the same reason. Plz note, I made last weeks appt a month ago.
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Revheidi Koschzeck (@RevheidiK) reported from Langford, British ColumbiaHow is it the Province's fault that a million people couldn't follow simple instructions and wait to call for a vaccination until it was their turn? Not having a callback queue was definitely a big mistake which I hope Telus will fix. #blamegame #CommonSense
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West Coast Coco Mermaid 🧜🏾♀️ (@sherryella77) reported from Colwood, British Columbia@MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.
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Jenn Tranmer (@vicmomdoc) reported from Langford, British Columbia@antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.
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Reg Brick (@hellonature) reported from Colwood, British Columbia@BridgieCasey @TELUS Block them. They are a horrible money loving, aggressive company w **** customer service.
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H. Neal Cropper (@RealNealDeal) reported from Metchosin, British Columbia@dewolfe001 @TELUS I really wanted to switch to Telus but everyone I spoke with was so inept I ended up staying with Shaw and their substandard service. I just couldn't imagine having to deal with them as a customer when discussing switching and becoming a customer was so very bad.
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🇨🇦🏳️🌈 Talia M. Wilson #GenXZeneca 🌈🇺🇸 (@olyfilmgirl) reported from Colwood, British ColumbiaSwitching back to Shaw for internet. Although Telus's website said our service wouldn't change, the guy Drew talked to said we could only get slower internet. So, just waiting for Shaw order to process. And who new self install was a thing?
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Derek Lewers (@critiklthinking) reported from Langford, British Columbia@EComm911_info congrats on your new Dispatch centre here in Victoria, however tried calling to report an incident and it was like calling Telus and was on hold for nearly 10min as it said call takers were busy. As such, missed the ability to report as parties left scene #yyj
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Brent Smithurst (@brentsmi) reported from Colwood, British ColumbiaAll I want for Christmas is more than one bar (at best) of cel service in Royal Bay. Get it together, @TELUS /@Bell. I’ll switch to @rogers if they’ll do something about this. 2.5 years of this is ridiculous!
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H. Neal Cropper (@RealNealDeal) reported from Metchosin, British Columbia@p_barbeau @TuraEmanuela @DrKathleenRoss1 Sorry, I have to ask. How does Telus get away with charging service fees to access longitudinal care then? I don't get how they're allowed to do what doctors cannot.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Viveros 🌸🍉 (@TheViveros) reportedthis **** is so funny bc like… what is the argument here? that loblaws and telus and ******* bmo have done such a good job of it that we simply cannot conceive of any reason why we should stop giving the private sector unlimited reign to ruin everything?
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Akemi Mokoto (@UnAmericanOtaku) reported@DHurleu @ChibiReviews For Crunchyroll? Not at all. Telus was hacked, not Crunchyroll. Crunchyroll's mistake is the same mistake every company has made: Outsourcing to **** hole countries to save money and not disclosing what happened quickly. It's common, not unique.
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Pat (@PatSpankem) reported@AnderBeef @TELUS Same issue north of Fort McMurray.
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Michael Anderson (@AnderBeef) reported@TELUS is your data coverage from Squamish to Whistler down? No data at all. Restarted phone. Spoke to other customers they are all having the same issue.
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Joepac17 (@joepac17) reported@TELUS promised a bill credit. Its not applied. 3 calls later. Still no applied. Now I cant get through to solve this. Great service. Remind me why I shouldn't cancel and switch.
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Emmanuel Richie (@emmanuel_r90) reported@NotsoEezzy @amara_is_weird @Blissyboo1 Got someone in the US, UK or Canada that could help you apply for remote jobs like Telus or outlier..? Link up and let's make weekly income together
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Ray Gaur (@raygaurca) reportedWe signed up for a three year contract to replace our month-to-month internet service for business effective November 28, 2025. It was our understanding that Anatoli Jr. Goriansk @TELUS the Account Manager was going to handle the switch, but for some reason he did not cancel our month-to-month service. Now our account has been suspended because of non-payment of the month-to-month service. Can you please assist. @TELUSsupport
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Idiom (@idiom_bytes) reportedCanada's privacy regulator cannot fine anyone for cyber attacks, data leaks, and systemic security negligence. ----------------------- The OPC found Loblaw was faking data deletion. They continue to keep your purchase history, IP addresses, and browsing data after you asked them to delete your account. Five days later, Loblaw disclosed a data breach. The penalty? A letter asking them to do better within 12 months. ----------------------- Telus Digital lost 1 petabyte of data. CIRO - the body that regulates your investment dealer, exposed 750,000 investors' SINs. PowerSchool exposed 2.77 million children's records. The hacker was a 19-year-old with stolen credentials. Total federal fines issued across all four breaches: $0. ----------------------- Bill C-27 would have introduced fines up to 3% of global revenue. It died in January 2025. No replacement has been tabled. ----------------------- If you're a lawyer in Canada who thinks this is broken, I'm building something. Follow along.
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Inuinnaq Kendal (@AngelStein732) reported@TELUSsupport A couple of days too late to ask. But the issue only lasted 2 or 3 hours. It was interesting because I was telling one of my plane spotter friends in the US, and even Verizon (a partner of Telus?) was giving him issues on and off the same day.
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Derek Elliott, Libertarian (@Elect_Elliott) reported@jbrredux2 @nopenotnathan @avilewis One can't steal something that is handed over voluntarily. Get rid of the bureaucracy and all the unneeded red tape and anyone could start a company to compete and undercut bad companies. Telus, Bell, and Rogers have ZERO incentive to change thanks to cronyism.