Telus Outage Report in Sooke, British Columbia
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The latest reports from users having issues in Sooke come from postal codes V9Z.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Sooke, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (27%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (5%)
Live Outage Map Near Sooke, British Columbia
The most recent Telus outage reports came from the following cities: Sooke.
| City | Problem Type | Report Time |
|---|---|---|
 Sooke |
Total Blackout | |
| Sooke |
TV | |
| Sooke |
Phone | |
| Sooke |
TV | |
| Sooke |
Internet | |
| Sooke |
Phone |
Community Discussion
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Telus Issues Reports Near Sooke, British Columbia
Latest outage, problems and issue reports in Sooke and nearby locations:
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Derek Lewers
(@critiklthinking) reported
from
Langford, British Columbia
@EComm911_info congrats on your new Dispatch centre here in Victoria, however tried calling to report an incident and it was like calling Telus and was on hold for nearly 10min as it said call takers were busy. As such, missed the ability to report as parties left scene #yyj
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Jenn Tranmer
(@vicmomdoc) reported
from
Langford, British Columbia
@antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.
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West Coast Coco Mermaid 🧜🏾♀️
(@sherryella77) reported
from
Colwood, British Columbia
@MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Arik Krause
(@CarbeenNHL) reported
@TELUSsupport I have a payment arrangement due tomorrow but I cannot access my Telus account to make the payment because you locked me out for not paying, makes a lot of sense. I was also never emailed the payment arrangement details. Please help.
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x - Coldplay_Oilers ➐
(@coldplay_oilers) reported
The AHS site at Telus Convention Centre is issuing Moderna today and apparently people are arguing with nurses saying they must have Pfizer. IT’S THE SAME ****! #ableg
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Atchur Service® - Wear Mask/Wash Hands
(@wmpdll) reported
Yeah the network has only been paid for like 25 times over from all the customers you have Telus
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Bryce
(@GayPrairie) reported
@maxfawcett Honestly my customer experience with Telus has been great but all of their rates are way to high compared to what people in other countries pay.
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Dave Pasin
(@dave_pasin) reported
from
Vancouver, British Columbia
@maxfawcett You haven’t lived until you’ve had to deal with Telus customer service. A vacation in hell would be more pleasant than dealing with the abomination that is @Telus
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LifestyleDigs
(@TheLifestyleDig) reported
Another dropped signal @TELUS Optik TV. Do NOT sign up for this service - it's the SHITS!
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jenni
(@sunshinejennni) reported
@jwporteous @maxfawcett This!! Haha I’ve had huge issues with all three this year. I picked telus because their service sucks the most on top of the terrible customer service 😑
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Duncan Noble
(@ClimateDuncan) reported
@maxfawcett Rogers and Bell are tied, which aligns with my experience. I have no experience with Telus, which had less presence in the East until recently. So that may bias your results. When I switched from Rogers to Fido (owned by Rogers) I saved $$ and got better customer service.
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scott pyke
(@SPykeF1fan) reported
@maxfawcett First I got mad at Bell for poor customer service then Rogers pissed me off for lousy customer service. Telus was little better they lasted 3 years Now I'm with Virgin but it's only a matter of time LOL
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B.A.J. Visser
(@BAJVisser) reported
@maxfawcett Surprisingly, I've had a good experience with Rogers since I started with them four years back. It was Telus that drove me up the freaking wall with their poor service and ridiculous charges.