Telus Outage Report in Sooke, British Columbia
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Sooke come from postal codes V9Z.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Sooke, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
-
Internet (50%)
-
Phone (27%)
-
Wi-fi (9%)
-
TV (7%)
-
Total Blackout (4%)
-
E-mail (3%)
Live Outage Map Near Sooke, British Columbia
The most recent Telus outage reports came from the following cities: Sooke.
| City | Problem Type | Report Time |
|---|---|---|
 Sooke |
Phone | |
| Sooke |
TV | |
| Sooke |
Internet | |
| Sooke |
Phone | |
| Sooke |
Phone | |
| Sooke |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Sooke, British Columbia
Latest outage, problems and issue reports in Sooke and nearby locations:
-
H. Neal Cropper
(@RealNealDeal) reported
from
Metchosin, British Columbia
@p_barbeau @TuraEmanuela @DrKathleenRoss1 Sorry, I have to ask. How does Telus get away with charging service fees to access longitudinal care then? I don't get how they're allowed to do what doctors cannot.
-
Reg Brick
(@hellonature) reported
from
Colwood, British Columbia
@BridgieCasey @TELUS Block them. They are a horrible money loving, aggressive company w **** customer service.
-
Derek Lewers
(@critiklthinking) reported
from
Langford, British Columbia
@EComm911_info congrats on your new Dispatch centre here in Victoria, however tried calling to report an incident and it was like calling Telus and was on hold for nearly 10min as it said call takers were busy. As such, missed the ability to report as parties left scene #yyj
-
Jody Klassen
(@bellasugarsega) reported
from
Langford, British Columbia
I was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.
-
West Coast Coco Mermaid 🧜🏾♀️
(@sherryella77) reported
from
Colwood, British Columbia
@MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.
-
Jenn Tranmer
(@vicmomdoc) reported
from
Langford, British Columbia
@antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.
-
Fully Vaxed Gordie Logan
(@GordieLogan) reported
from
Langford, British Columbia
Oh @TELUS, as a 30yr+ customer, I’ve never been so frustrated. I just had my appt for tomorrow cancelled. All because fiber hasn’t been run to the house yet. This is after an appt last week was cancelled for the same reason. Plz note, I made last weeks appt a month ago.
-
Revheidi Koschzeck
(@RevheidiK) reported
from
Langford, British Columbia
How is it the Province's fault that a million people couldn't follow simple instructions and wait to call for a vaccination until it was their turn? Not having a callback queue was definitely a big mistake which I hope Telus will fix. #blamegame #CommonSense
-
H. Neal Cropper
(@RealNealDeal) reported
from
Metchosin, British Columbia
@dewolfe001 @TELUS I really wanted to switch to Telus but everyone I spoke with was so inept I ended up staying with Shaw and their substandard service. I just couldn't imagine having to deal with them as a customer when discussing switching and becoming a customer was so very bad.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
Bunny
(@andromedomai) reported
Hahahaha went to deal with my phone today cause contract is almost up. THE TELUS GUY WAS PRETTY HOT & I GOT ALL FLUSTERED AND OF COURSE I LOOK LIKE GARBAGE TODAY GOING IN! I’m pretty sure he was flirting with me? MAYBE?! My god what is peopling 🥲
-
TELUS Support
(@TELUSsupport) reported
@Mayor_Mike125 @TELUS Hi there! Unfortunately, we can't guarantee that the service would remain at a fixed price for any period of time. As the cost to do business increases, price changes are sometimes required.
-
Evang. Dayle Jones-Johnson
(@EvangDJones) reported
@TELUS @TELUSBusiness @TELUSsupport I have been waiting 7 days for a manager call back. I have been a customer since Clearnet. This is poor customer service. 22 minutes repeating my issue refusing to escalate my call, her name is Maria
-
Ora DeMille
(@DeMille1800) reported
Telus as a company is absolute garbage. My bill just jumped $60 with no explanation... not even an email. Telus needs to be regulated to the extent they need to ask permission to scratch their own ***! 🤬
-
Calamity Jayne
(@CalamityJayne4) reported
@DavidTaylorNYC @publicfrienemy Telus doesn't service my area. We only have satellite
-
football team fan #1 🔴🤝
(@sbchillins) reported
@TELUS Instead of this **** Telus fix your hbo crave. Most expensive subscription I have and your interface is garbage. God forbid I forget what episode I left off on.
-
Rachel (Clowning myself era)
(@starkidsftw) reported
TELUS LET ME CANCEL TV I DON'T NEED IT STOP TRYING TO LOWER THE PRICE I STILL DON'T USE IT
-
Troy Red
(@troyred) reported
@TELUSsupport @TELUS has done nothing to attempt resolution. I have had no response whatsoever. When I follow up, I get the same response “we are escalating “. Not sure where it’s being escalated to, but it must be a junk folder. Switching mobility this week, never spending a dime with @TELUS
-
Frank.
(@JF_Viljoen) reported
@freedomsupport Yea and the hopping between towers during a seemingly fine call was a deal breaker for my iPhone 12. I just find it a little rude that you promote a product that your company knows works at a subpar level. Now that I’m on a Telus network the basement is completely fine.
-
Uncommon Depth: opinionated artist.
(@uncommondepth) reported
Dear @Telus. After 3 weeks from moving you finally got our phone working. Today we discover no phone, plus our bill which had a credit of $133, is now $266. In three more days it will be a month since we’ve been fighting to get our phone service working. A MONTH.