Telus

Telus Outage Report in Sooke, British Columbia

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The latest reports from users having issues in Sooke come from postal codes V9Z.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sooke, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sooke, British Columbia 12/12/2025 18:15

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Sooke, British Columbia

The most recent Telus outage reports came from the following cities: Sooke.

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City Problem Type Report Time
CanadaSooke Phone
CanadaSooke TV
CanadaSooke Internet
CanadaSooke Phone
CanadaSooke Phone
CanadaSooke E-mail

Community Discussion

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Telus Issues Reports Near Sooke, British Columbia

Latest outage, problems and issue reports in Sooke and nearby locations:

  • critiklthinking Derek Lewers (@critiklthinking) reported from Langford, British Columbia

    @EComm911_info congrats on your new Dispatch centre here in Victoria, however tried calling to report an incident and it was like calling Telus and was on hold for nearly 10min as it said call takers were busy. As such, missed the ability to report as parties left scene #yyj

  • hellonature Reg Brick (@hellonature) reported from Colwood, British Columbia

    @BridgieCasey @TELUS Block them. They are a horrible money loving, aggressive company w **** customer service.

  • RevheidiK Revheidi Koschzeck (@RevheidiK) reported from Langford, British Columbia

    How is it the Province's fault that a million people couldn't follow simple instructions and wait to call for a vaccination until it was their turn? Not having a callback queue was definitely a big mistake which I hope Telus will fix. #blamegame #CommonSense

  • sherryella77 West Coast Coco Mermaid 🧜🏾‍♀️ (@sherryella77) reported from Colwood, British Columbia

    @MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.

  • vicmomdoc Jenn Tranmer (@vicmomdoc) reported from Langford, British Columbia

    @antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • edmabca26 Jay Cam (@edmabca26) reported

    Pretty bad on Telus' part......I ordered a new phone on Feb 4th (2 week shipping) and already got a monthly bill on Feb 8th. Don't even have the ****** phone yet.

  • helloimnotaduck Courtney (@helloimnotaduck) reported

    @vicjones @TELUS I have never had anything good to say about Telus. Ever. I dislike ISPs as much as the next but Telus is the worst.

  • edmabca26 Jay Cam (@edmabca26) reported

    @TELUS Pretty bad on Telus' part......I ordered a new phone on Feb 4th (with a 2 week shipping) and already got a monthly bill on Feb 8th. Don't even have the ****** phone yet.

  • rjinah rahim jinah (@rjinah) reported

    @HockeyDaveT Would it help if we all stopped supporting Bell. I will transfer from bell to either Rogers/Telus

  • ohm_studios openheartmachine (@ohm_studios) reported

    @PXAbstraction Also, do not use something like Telus as they are a re-seller of Bell. Telus and Bell blamed each other for a issue I was sorting out for a client.

  • jchianello Joanne Chianello (@jchianello) reported

    @KatePorterCBC Coun. @Eli_ElChantiry Council moves a motion to waive road-cut permit fees in the rural area for Internet Service Providers ... while this might helpful for smaller ISPs, it also gives a break to Bell, Rogers and Telus. AND, it was only sent to councillors last night. #ottnews

  • RobinADupuis Robin Dupuis (@RobinADupuis) reported

    @Taramic81971890 @drMediaPro There are no good choices. Telus/Koodo network is good, customer service is good, but they're in bed with the UCP trying to privatize health care in AB & profiting from it.

  • playoncrutches Kyle (the ghost of Trevor) (@playoncrutches) reported

    @BuresBlades Sadly, the same thing happened when I switched from Rogers/Fido to Telus. As soon as I left, they came calling back with a much better offer. But I told them to **** off. Same as when I left Shaw internet/cable. Too little too late.

  • jeffgerard Jeff just Jeff (@jeffgerard) reported

    @MissR_Jetsfan I was with Rogers for many years. Had no issues really. Just switched to Telus tho cuz of work deal and better coverage / speed. So far happy other than the lack of outgoing name display (but I think Rogers is the only Canadian carrier that offers it)

  • MeanMrGene Mean Mr. Gene🇨🇦 (@MeanMrGene) reported

    @TELUS @TELUSsupport - Wow! After maxing out my 10G “unlimited” data - you really slow my phone down, making it almost unusable. I think an Etcha Sketch is faster!! After almost 30yrs of being a customer - I may have to shop around in a couple months for a better alternative.