Telus Outage Report in Sooke, British Columbia
No problems detected
If you are having issues, please submit a report below.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Sooke, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
-
Internet (54%)
-
Phone (22%)
-
Wi-fi (12%)
-
TV (5%)
-
E-mail (4%)
-
Total Blackout (3%)
Live Outage Map Near Sooke, British Columbia
The most recent Telus outage reports came from the following cities: Sooke.
| City | Problem Type | Report Time |
|---|---|---|
 Sooke |
Internet | |
| Sooke |
Phone | |
| Sooke |
Phone | |
| Sooke |
||
| Sooke |
Phone | |
| Sooke |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Sooke, British Columbia
Latest outage, problems and issue reports in Sooke and nearby locations:
-
Reg Brick
(@hellonature) reported
from
Colwood, British Columbia
@BridgieCasey @TELUS Block them. They are a horrible money loving, aggressive company w **** customer service.
-
West Coast Coco Mermaid 🧜🏾♀️
(@sherryella77) reported
from
Colwood, British Columbia
@MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.
-
Revheidi Koschzeck
(@RevheidiK) reported
from
Langford, British Columbia
How is it the Province's fault that a million people couldn't follow simple instructions and wait to call for a vaccination until it was their turn? Not having a callback queue was definitely a big mistake which I hope Telus will fix. #blamegame #CommonSense
-
Jenn Tranmer
(@vicmomdoc) reported
from
Langford, British Columbia
@antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.
-
Derek Lewers
(@critiklthinking) reported
from
Langford, British Columbia
@EComm911_info congrats on your new Dispatch centre here in Victoria, however tried calling to report an incident and it was like calling Telus and was on hold for nearly 10min as it said call takers were busy. As such, missed the ability to report as parties left scene #yyj
-
Jody Klassen
(@bellasugarsega) reported
from
Langford, British Columbia
I was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
Cyprich Media
(@cyprichmedia) reported
My wife had a stroke last year, hasn't used her @koodo phone since then. Koodo doesn't take customer service calls (they hang up on you) and won't let me or the nursing home my wife is at to cancel her plan. They keep billing her each month. @telus are you listening?
-
Scott Newman
(@55magnus) reported
@SharaVigeant @TELUS the answer to your question is because they are protected by the government, and therefore NO competition. A perfect description of an oligopoly and therefore don't have to. Let Verizon, T-Mobile, etc come play in Canada and prices for data and service plummets across the board
-
Amitabha
(@amitabh2014) reported
Go try call @TELUSsupport for help, good luck. They screwed up my bill, I tried to call, auto callback assurance in an hour, waited and sure it rang, tried to talk, was put on hold for 10 min. then got disconnected. Grt svc #telus to a lifetime cust, time to switch @Shawhelp.
-
Darryl Stanier
(@FMiDarryl) reported
Anybody else worried about the collapse of customer service?that banks, insurance co's, Telco's all feel its ok to put you on hold for hours while you wait to pay your bill, or explore/expand your service #CustomerExperience #CustomerFirst who's your worst? Mine is Telus!
-
cy
(@formulayuki) reported
omg telus service on hold playlist...
-
Sunni Chen
(@srhchn) reported
@TELUS double charged me again in November, to which I called again before the automatic payment I had set up. The only thing the customer service rep could do was cancel the automatic payments and balance out what I was double charged in October to cover the November bill....
-
Sunni Chen
(@srhchn) reported
@TELUS @TELUSsupport legitimately has the WORST #CustomerService I have experienced. No, not the customer service reps you speak to on the phone. They have no ability to fix any real issues. I’m referring to whoever handles the #billing. Let me elaborate...
-
reyna¹⁵ LIKE LIMIT
(@fiIterdream) reported
my wifi sucks don’t get Telus everyone
-
Luna Luck
(@LunaLuck_) reported
Mfc keeps disconnecting me think Telus is down in my area sorry for the Irish goodbye everyone
-
geralt of rivia simp
(@vallxyofplxnty) reported
accidentally ignored my sister in laws birthday text bc telus gave me no service in my house for NEARLY A WEEK canadian cell phone plans are.... bad.