Telus outages and service status in Sooke, British Columbia
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Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Sooke, including 0 direct reports.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Sooke, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sooke, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Telus Issues Reports Near Sooke, British Columbia
Latest outage, problems and issue reports in Sooke and nearby locations:
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Jenn Tranmer (@vicmomdoc) reported from Langford, British Columbia@antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.
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West Coast Coco Mermaid 🧜🏾♀️ (@sherryella77) reported from Colwood, British Columbia@MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.
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Reg Brick (@hellonature) reported from Colwood, British Columbia@BridgieCasey @TELUS Block them. They are a horrible money loving, aggressive company w **** customer service.
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Jody Klassen (@bellasugarsega) reported from Langford, British ColumbiaI was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.
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Revheidi Koschzeck (@RevheidiK) reported from Langford, British ColumbiaHow is it the Province's fault that a million people couldn't follow simple instructions and wait to call for a vaccination until it was their turn? Not having a callback queue was definitely a big mistake which I hope Telus will fix. #blamegame #CommonSense
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Derek Lewers (@critiklthinking) reported from Langford, British Columbia@EComm911_info congrats on your new Dispatch centre here in Victoria, however tried calling to report an incident and it was like calling Telus and was on hold for nearly 10min as it said call takers were busy. As such, missed the ability to report as parties left scene #yyj
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Fully Vaxed Gordie Logan (@GordieLogan) reported from Langford, British ColumbiaOh @TELUS, as a 30yr+ customer, I’ve never been so frustrated. I just had my appt for tomorrow cancelled. All because fiber hasn’t been run to the house yet. This is after an appt last week was cancelled for the same reason. Plz note, I made last weeks appt a month ago.
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Brent Smithurst (@brentsmi) reported from Colwood, British ColumbiaAll I want for Christmas is more than one bar (at best) of cel service in Royal Bay. Get it together, @TELUS /@Bell. I’ll switch to @rogers if they’ll do something about this. 2.5 years of this is ridiculous!
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🇨🇦🏳️🌈 Talia M. Wilson #GenXZeneca 🌈🇺🇸 (@olyfilmgirl) reported from Colwood, British ColumbiaSwitching back to Shaw for internet. Although Telus's website said our service wouldn't change, the guy Drew talked to said we could only get slower internet. So, just waiting for Shaw order to process. And who new self install was a thing?
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H. Neal Cropper (@RealNealDeal) reported from Metchosin, British Columbia@dewolfe001 @TELUS I really wanted to switch to Telus but everyone I spoke with was so inept I ended up staying with Shaw and their substandard service. I just couldn't imagine having to deal with them as a customer when discussing switching and becoming a customer was so very bad.
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H. Neal Cropper (@RealNealDeal) reported from Metchosin, British Columbia@p_barbeau @TuraEmanuela @DrKathleenRoss1 Sorry, I have to ask. How does Telus get away with charging service fees to access longitudinal care then? I don't get how they're allowed to do what doctors cannot.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Joe Buck (@JoeBuck1973) reported@TELUS On July 9, 2026 at 21:50 hrs your idiot driver behind the wheel of V242400, license plate CRG 7671 exited his left lane and cut me off while I was driving on the right lane at NB Centre St and 3 Ave SW in Calgary! Very safe and professional…
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Bill Tansey (@lkn4chnge) reported@jodyvance @TELUS Anybody that allows Telus to abuse them the way their customer service is have to much money or no self pride, it’s disgusting
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KB (@RealDeal_KB) reported@Jhammy51 @Rogers @TELUS Everyone switch their cell service over to anyone but Roger’s !
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Steve (@JSandlak19) reported@jodyvance @TELUS Just don’t cancel @EastVan808 he saved 7 kittens from an inferno back in ‘98.
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Del (@FullScopeWelds) reported@chooseyourwow Roger's internet is like a rocket ship compared to Telus. Their TV smart remote is the best thing ever. Skipping through commercials by saying 1:30 or 4 minutes (Jays game or a movie). I had an issue with one remote. 5 minutes chatting online and then mailed a new one.
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Mary’s Spare Tire 😉 🇨🇦 (@KeepsAtIt) reported@jodyvance @guyfelicella @TELUS My mom had it for three years. Then her PVR died. The “new” one has been nothing but problems. She cancelled and went to Shaw, now Roger’s satellite. I’ve had it over 30 years in the interior. She’s much happier. Telus hands out junk and refurbished garbage. Good luck.
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Chris (@stevkev1701) reported@JordanSpinks42 @Rogers Bell was no better 5 years ago. That leaves Telus, and their customer service sucks
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Torina (@Torina1036429) reportedWhat do people do with a Telus contract when they move and don’t have a new house to go to yet? So frustrating!! @TELUSsupport @TELUS been a customer for years…if I have to pay a huge fee then my relationship with Telus is Over!!
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Canadian fan (@fan_canadian97) reported@BluelineBardown @Rogers Telus is terrible
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ThePodDog (@PadDawg) reportedHey People don't ever get a 3rd party like Telus to have control over things like your heating and air conditioning. I put in for a cancelation of service for the end of the month and I thought it was on good terms. Wrong. They shut everything down 2 hours later. No warning