Telus Outage Report in Sooke, British Columbia
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The latest reports from users having issues in Sooke come from postal codes V9Z.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Sooke, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (52%)
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Phone (24%)
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Wi-fi (10%)
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TV (7%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map Near Sooke, British Columbia
The most recent Telus outage reports came from the following cities: Sooke.
| City | Problem Type | Report Time |
|---|---|---|
 Sooke |
Phone | |
| Sooke |
TV | |
| Sooke |
Internet | |
| Sooke |
Phone | |
| Sooke |
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| Sooke |
Community Discussion
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Telus Issues Reports Near Sooke, British Columbia
Latest outage, problems and issue reports in Sooke and nearby locations:
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West Coast Coco Mermaid 🧜🏾♀️
(@sherryella77) reported
from
Colwood, British Columbia
@MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.
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H. Neal Cropper
(@RealNealDeal) reported
from
Metchosin, British Columbia
@dewolfe001 @TELUS I really wanted to switch to Telus but everyone I spoke with was so inept I ended up staying with Shaw and their substandard service. I just couldn't imagine having to deal with them as a customer when discussing switching and becoming a customer was so very bad.
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Fully Vaxed Gordie Logan
(@GordieLogan) reported
from
Langford, British Columbia
Oh @TELUS, as a 30yr+ customer, I’ve never been so frustrated. I just had my appt for tomorrow cancelled. All because fiber hasn’t been run to the house yet. This is after an appt last week was cancelled for the same reason. Plz note, I made last weeks appt a month ago.
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H. Neal Cropper
(@RealNealDeal) reported
from
Metchosin, British Columbia
@p_barbeau @TuraEmanuela @DrKathleenRoss1 Sorry, I have to ask. How does Telus get away with charging service fees to access longitudinal care then? I don't get how they're allowed to do what doctors cannot.
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Revheidi Koschzeck
(@RevheidiK) reported
from
Langford, British Columbia
How is it the Province's fault that a million people couldn't follow simple instructions and wait to call for a vaccination until it was their turn? Not having a callback queue was definitely a big mistake which I hope Telus will fix. #blamegame #CommonSense
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Reg Brick
(@hellonature) reported
from
Colwood, British Columbia
@BridgieCasey @TELUS Block them. They are a horrible money loving, aggressive company w **** customer service.
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Jenn Tranmer
(@vicmomdoc) reported
from
Langford, British Columbia
@antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.
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Derek Lewers
(@critiklthinking) reported
from
Langford, British Columbia
@EComm911_info congrats on your new Dispatch centre here in Victoria, however tried calling to report an incident and it was like calling Telus and was on hold for nearly 10min as it said call takers were busy. As such, missed the ability to report as parties left scene #yyj
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Jody Klassen
(@bellasugarsega) reported
from
Langford, British Columbia
I was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Jen Mc ☄
(@Jenobiwan) reported
@TELUS hey channel 7008 streaming cknw radio in Vancouver is down... Silence....
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Kody Garbutt
(@KodyGarbutt) reported
So… does anyone know of any decent internet providers that serve Tsawwassen? I can’t deal with the non-existent service @TELUS has been providing any longer.
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Karrie Lynne
(@karrielynne22) reported
@BrianThornburn @TELUSsupport I’m with Rogers. I wonder if Telus just did some kind of updating so that more of their phones are able to receive the emergency alerts, and they just put out a test. Doesn’t make alit of sense though if they didn’t send out any messaging to let people know they were testing it.
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Don
(@crewcred) reported
@TELUSsupport I keep losing internet and now 2 iPhones are garbage because lost connection during update. Thanks @TELUS , you just keep getting better.
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мelanie
(@lacedwithlies) reported
Debating going to Rogers instead of staying with @TELUS.. seeing as I can’t get a new phone without my phone plan being $145 a month LOL like even being a loyal customer for many years can’t get a deal 👎🏼
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Jen Mc ☄
(@Jenobiwan) reported
@CKNW the channel that streams your Vancouver radio station on Telus Optik is not working.... channel 7008.
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zip kendo own
(@rbambrick) reported
@MobileSyrup Well I can tell you the service on the east coast is the shits @telus storm no power can't even open a web page yeah great service.
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Right of Revolution
(@revolutionvote) reported
@TELUSsupport My Boost wifi6, which I got 4 days ago intermittently powers down. I need you to send me a new one but can never talk to a live person and your automated services keep trying to troubleshoot problems I don't have. It is also undiscoverable by My Telus WiFi App.
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dan
(@dandoozled) reported
@Feisty_Waters @gb10xnm They piss me off to no end. Every time @TELUS calls and solicits is for TV service I straight up ask why on earth I would pay $foo monthly for content that is 1/3 paid advertisement when I can pay $7/ month for a VPN and torrent to my hearts content instead.
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GadgetBoy
(@GadgetBoyActual) reported
@CCTS_CPRST I need help filing charges against @telus for flagrantly ignoring the DNCL. I signed up for services with them over a year ago, at that time I informed them that I didn't want any marketing calls. Since then, I've been called by their mobility team about once a month.