Telus

Telus Outage Report in Sooke, British Columbia

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The latest reports from users having issues in Sooke come from postal codes V9Z.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sooke, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sooke, British Columbia 12/06/2025 22:10

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (17%)

    Phone (17%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Sooke, British Columbia

The most recent Telus outage reports came from the following cities: Sooke.

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City Problem Type Report Time
CanadaSooke TV
CanadaSooke Internet
CanadaSooke Phone
CanadaSooke Phone
CanadaSooke E-mail
CanadaSooke Phone

Community Discussion

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Telus Issues Reports Near Sooke, British Columbia

Latest outage, problems and issue reports in Sooke and nearby locations:

  • RealNealDeal H. Neal Cropper (@RealNealDeal) reported from Metchosin, British Columbia

    @dewolfe001 @TELUS I really wanted to switch to Telus but everyone I spoke with was so inept I ended up staying with Shaw and their substandard service. I just couldn't imagine having to deal with them as a customer when discussing switching and becoming a customer was so very bad.

  • RevheidiK Revheidi Koschzeck (@RevheidiK) reported from Langford, British Columbia

    How is it the Province's fault that a million people couldn't follow simple instructions and wait to call for a vaccination until it was their turn? Not having a callback queue was definitely a big mistake which I hope Telus will fix. #blamegame #CommonSense

  • critiklthinking Derek Lewers (@critiklthinking) reported from Langford, British Columbia

    @EComm911_info congrats on your new Dispatch centre here in Victoria, however tried calling to report an incident and it was like calling Telus and was on hold for nearly 10min as it said call takers were busy. As such, missed the ability to report as parties left scene #yyj

  • sherryella77 West Coast Coco Mermaid 🧜🏾‍♀️ (@sherryella77) reported from Colwood, British Columbia

    @MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.

  • hellonature Reg Brick (@hellonature) reported from Colwood, British Columbia

    @BridgieCasey @TELUS Block them. They are a horrible money loving, aggressive company w **** customer service.

  • bellasugarsega Jody Klassen (@bellasugarsega) reported from Langford, British Columbia

    I was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.

  • vicmomdoc Jenn Tranmer (@vicmomdoc) reported from Langford, British Columbia

    @antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • atomicramseyguy Atomickev (@atomicramseyguy) reported

    Anyone else having fun with Telus Email migration to Google? Myself, it's been nothing but a problem from the start. This new system seems to hate Outlook. I'm wishing Telus never did this, as I really don't care for google in the first place.

  • AwfulyPrideful Mal - Looking for Work (@AwfulyPrideful) reported

    CCNA costs about $325 USD it looks like, and Network+ is $338 USD. I used to tutor for the CCNA, and Linux+ and Security+ exams but never sat for any of them because it was in-person only in another city. Telus requires Cisco's CCNA certs for its network techs.

  • JimJohannsson Jim Johannsson (@JimJohannsson) reported

    @ellenroseman @TELUS @TekSavvyBuzz I retired in 2015 but still keenly interested in telecom industry. Economics of supply and demand. If consumers complain of limited coverage, congestion, or price that demonstrates demand exceeds supply. Ergo, we need more network investment.

  • slpnguy Liam Smith (@slpnguy) reported

    Is it just me, or does every time anyone calls for tech support they are always “experiencing a higher than usual call volume”... dude you’re Telus and it’s 9am on Tuesday LETS GO!

  • jordaynwastaken jj🎰 (@jordaynwastaken) reported

    @hashnapp WTF TELUS I JUST WANT TO RALK TO GREEN BLOB MAN AND YOU ARE MAKING IT SO I XANT

  • 570NEWS 570 NEWS - Kitchener (@570NEWS) reported

    MORE: This follows an issue Telus subscribers were facing when awaiting their text notification regarding a vaccine appointment. The telecommunications company inadvertently blocked texts from the region. Affected individuals will be offered appointments in the coming days/weeks.

  • emmapedersenful Emma Pedersen (@emmapedersenful) reported

    @TELUS i went to a telus store to ask for help about koodo, because their online help tool is broken and theres no number to contact an agent... and your reps told me id be better off joining virgin or bell than trying to get a phone number to call an agent for assistance

  • TagYEG Tague Chisholm (@TagYEG) reported

    @fatTireBikeBoy @jpb555 @newfangl3d Most of the time, this is a quick process, but because Telus, Shaw and CoE streetlighting goes down the pole, all three of those entities need to do underground work to connect to the new pole. All three need to get their own permits, install conduit and splice cable/fiber.

  • WartOf67 the Social Libertarian (@WartOf67) reported

    @Shawhelp 4 days now I’ve been trying to schedule a service call. @ShawInfo is pathetic. Waiting on hold again as I type. Also talking to @TELUS to move my contract over

  • t_c_f_u bizarro clayt (@t_c_f_u) reported

    Do you have a mobile plan with Telus? Has your data been slow as ****? I’m trying to figure out if it’s them or my phone