Telus

Telus Outage Report in Sooke, British Columbia

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Sooke come from postal codes V9Z.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sooke, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sooke, British Columbia 11/26/2025 02:40

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Sooke, British Columbia

The most recent Telus outage reports came from the following cities: Sooke.

Loading map, please wait...
City Problem Type Report Time
CanadaSooke TV
CanadaSooke Internet
CanadaSooke Phone
CanadaSooke Phone
CanadaSooke E-mail
CanadaSooke Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Sooke, British Columbia

Latest outage, problems and issue reports in Sooke and nearby locations:

  • RevheidiK Revheidi Koschzeck (@RevheidiK) reported from Langford, British Columbia

    How is it the Province's fault that a million people couldn't follow simple instructions and wait to call for a vaccination until it was their turn? Not having a callback queue was definitely a big mistake which I hope Telus will fix. #blamegame #CommonSense

  • bellasugarsega Jody Klassen (@bellasugarsega) reported from Langford, British Columbia

    I was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.

  • RealNealDeal H. Neal Cropper (@RealNealDeal) reported from Metchosin, British Columbia

    @dewolfe001 @TELUS I really wanted to switch to Telus but everyone I spoke with was so inept I ended up staying with Shaw and their substandard service. I just couldn't imagine having to deal with them as a customer when discussing switching and becoming a customer was so very bad.

  • hellonature Reg Brick (@hellonature) reported from Colwood, British Columbia

    @BridgieCasey @TELUS Block them. They are a horrible money loving, aggressive company w **** customer service.

  • RealNealDeal H. Neal Cropper (@RealNealDeal) reported from Metchosin, British Columbia

    @p_barbeau @TuraEmanuela @DrKathleenRoss1 Sorry, I have to ask. How does Telus get away with charging service fees to access longitudinal care then? I don't get how they're allowed to do what doctors cannot.

  • critiklthinking Derek Lewers (@critiklthinking) reported from Langford, British Columbia

    @EComm911_info congrats on your new Dispatch centre here in Victoria, however tried calling to report an incident and it was like calling Telus and was on hold for nearly 10min as it said call takers were busy. As such, missed the ability to report as parties left scene #yyj

  • GordieLogan Fully Vaxed Gordie Logan (@GordieLogan) reported from Langford, British Columbia

    Oh @TELUS, as a 30yr+ customer, I’ve never been so frustrated. I just had my appt for tomorrow cancelled. All because fiber hasn’t been run to the house yet. This is after an appt last week was cancelled for the same reason. Plz note, I made last weeks appt a month ago.

  • sherryella77 West Coast Coco Mermaid 🧜🏾‍♀️ (@sherryella77) reported from Colwood, British Columbia

    @MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.

  • vicmomdoc Jenn Tranmer (@vicmomdoc) reported from Langford, British Columbia

    @antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • BjhBrian Brian Halpin (@BjhBrian) reported

    @bruceanderson I packed a bag for jail but they never came and got me. Thinking they've exceeded capacity so they're putting most warrants on hold. Telus and Bell are advising them on customer service.

  • dhruvesh2104 Dhruvesh Patel (@dhruvesh2104) reported

    It is completely unacceptable where customer is unable to use his rights when needed. Had miserable experience with @RogersBiz and stop making false expectations. Hoping for a considerable attention to this matter from a highly respective company. @RogersHelps #bell #telus

  • SunbabyCanada SunbabyDiapers.ca (@SunbabyCanada) reported

    @SPhillipsAB @TELUS @telusmobility Unfortunately for Alberta there isn't a choice. Unless you like No Service

  • CourtNL2 Courtney Clarke (She/Her) (@CourtNL2) reported

    Telus customer service is going to be the death of me

  • shlamazel1 shlamazel (@shlamazel1) reported

    @scoopercooper @alexboutilier @amandacconn Instead of compensating Telus for what they should have known in the first place, it might be wiser to reward Shaw for not going down the Huawei disaster highway. At least switch providers.

  • vodkaIime pain (@vodkaIime) reported

    they dont tell you that when you bundle your home & phone services with telus you're actually agreeing to spend about ⅓ of your life on hold with technical support

  • luvsmyvdub Terri Youwish (@luvsmyvdub) reported

    Oh, @TELUS. It’s disheartening that a customer’s loyalty (20 yrs) to you is worth only an extra 4 GB a month for a total of 10 GB for a $65 plan. I sometimes get switched to LTE in my own home w/your Wi-Fi. Please do better. I should at least get 20 GB ya cheapskates😒

  • afinefellow1 a fine fellow (@afinefellow1) reported

    @Kusamapolkadot @ncweaver Them: I have a specific problem with a thing, You: you just don’t know about the thing… Them: Telus how to sole the problem then? You:

  • milobloom12 Derrick Zito (@milobloom12) reported

    @telus. Problem with my iphone. Apple ran tests. No issue. Telus cannot find problem. Willing to cut contract penalty in half to get new phone. Telus wont budge. #thanks for nothing.

  • ALadyTess ALadyTess (@ALadyTess) reported

    Is there yet ANOTHER @TELUS outage in #ab ? Service is basically non existent today. Who hit what ?