Telus

Telus Outage Report in Sooke, British Columbia

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The latest reports from users having issues in Sooke come from postal codes V9Z.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sooke, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sooke, British Columbia 01/23/2026 12:30

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Sooke, British Columbia

The most recent Telus outage reports came from the following cities: Sooke.

Loading map, please wait...
City Problem Type Report Time
CanadaSooke Total Blackout
CanadaSooke TV
CanadaSooke Phone
CanadaSooke TV
CanadaSooke Internet
CanadaSooke Phone

Community Discussion

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Telus Issues Reports Near Sooke, British Columbia

Latest outage, problems and issue reports in Sooke and nearby locations:

  • vicmomdoc Jenn Tranmer (@vicmomdoc) reported from Langford, British Columbia

    @antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.

  • RevheidiK Revheidi Koschzeck (@RevheidiK) reported from Langford, British Columbia

    How is it the Province's fault that a million people couldn't follow simple instructions and wait to call for a vaccination until it was their turn? Not having a callback queue was definitely a big mistake which I hope Telus will fix. #blamegame #CommonSense

  • critiklthinking Derek Lewers (@critiklthinking) reported from Langford, British Columbia

    @EComm911_info congrats on your new Dispatch centre here in Victoria, however tried calling to report an incident and it was like calling Telus and was on hold for nearly 10min as it said call takers were busy. As such, missed the ability to report as parties left scene #yyj

  • RealNealDeal H. Neal Cropper (@RealNealDeal) reported from Metchosin, British Columbia

    @dewolfe001 @TELUS I really wanted to switch to Telus but everyone I spoke with was so inept I ended up staying with Shaw and their substandard service. I just couldn't imagine having to deal with them as a customer when discussing switching and becoming a customer was so very bad.

  • sherryella77 West Coast Coco Mermaid 🧜🏾‍♀️ (@sherryella77) reported from Colwood, British Columbia

    @MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.

  • hellonature Reg Brick (@hellonature) reported from Colwood, British Columbia

    @BridgieCasey @TELUS Block them. They are a horrible money loving, aggressive company w **** customer service.

  • bellasugarsega Jody Klassen (@bellasugarsega) reported from Langford, British Columbia

    I was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • lisalou802 lisa anderson (@lisalou802) reported

    @ScarletBjornson My phone was too. And then my pvr box shut down. All Telus. Everything back up and working now.

  • BudgeTanis Tanis Budgell (@BudgeTanis) reported

    @SuzieBeeZee1 Our prehistoric landline with Telus has more issue that the wireless. They both suck...at least where we are!

  • cheryl1492 cheryl #ChangePolitics #endlockdowns 🇨🇦🇺🇸 (@cheryl1492) reported

    @ruralroots780 @KelliDPowers @KkfromAB I heard someone else having issues and it wasn't telus...

  • DJ_Fury_S Mike Collins “Mr VapeNation” (@DJ_Fury_S) reported

    @KarinKarebear @TELUSsupport It lasted 2 hours ffs. What…you think they’re gonna reimburse you the 13 cents it probably cost you for that time period? We pay on average $3 - $4 a day for our cell plans. Telus ain’t giving anyone anything. **** happens with technology. Deal with it

  • LigmaBallsCHUK Jason Kenney is a cuck (@LigmaBallsCHUK) reported

    @Paulpoco @TELUSsupport Anything to do with Telus sucks

  • MamaFedup Shelby (@MamaFedup) reported

    @KkfromAB Yes and so is my phone. Bell, Telus and another are having issues

  • RSin78 Rob (@RSin78) reported

    @BCBawnee You with Telus? I had no data service this morning

  • femalironworker femalironworker (@femalironworker) reported

    @shmitzysays Provider: Telus Location: downtown Edmonton Time: no service at all from 11am to 12pm and then sporadic cuts. It could have started before that but didn’t have my phone with me. 2pm and it’s back on as usual.

  • corbyhart corby🌎🇨🇦 (@corbyhart) reported

    Hey Telus, did you try restarting your network?

  • AlbertanKelly Kelly M (@AlbertanKelly) reported

    @shmitzysays Downtown #yeg w/Telus. No issues today, although I was on the 3G v LTE network a couple of times.