Telus

Telus Outage Report in Sooke, British Columbia

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The latest reports from users having issues in Sooke come from postal codes V9Z.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sooke, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sooke, British Columbia 01/21/2026 02:55

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Sooke, British Columbia

The most recent Telus outage reports came from the following cities: Sooke.

Loading map, please wait...
City Problem Type Report Time
CanadaSooke Total Blackout
CanadaSooke TV
CanadaSooke Phone
CanadaSooke TV
CanadaSooke Internet
CanadaSooke Phone

Community Discussion

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Telus Issues Reports Near Sooke, British Columbia

Latest outage, problems and issue reports in Sooke and nearby locations:

  • sherryella77 West Coast Coco Mermaid 🧜🏾‍♀️ (@sherryella77) reported from Colwood, British Columbia

    @MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.

  • critiklthinking Derek Lewers (@critiklthinking) reported from Langford, British Columbia

    @EComm911_info congrats on your new Dispatch centre here in Victoria, however tried calling to report an incident and it was like calling Telus and was on hold for nearly 10min as it said call takers were busy. As such, missed the ability to report as parties left scene #yyj

  • vicmomdoc Jenn Tranmer (@vicmomdoc) reported from Langford, British Columbia

    @antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.

  • hellonature Reg Brick (@hellonature) reported from Colwood, British Columbia

    @BridgieCasey @TELUS Block them. They are a horrible money loving, aggressive company w **** customer service.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Sliv21 Sliver (@Sliv21) reported

    Anybody else having trouble with @TELUS @TELUSsupport the last few days? My signal is strong, I’ve rebooted my boxes and the signal has been “glitchy,” non-stop since Monday!

  • calgaryirons Brandi ⚒ (@calgaryirons) reported

    Hi @TELUSsupport @TELUS Have been with your company for 1 day switching from @Shawhelp and already want to cancel my services. I had to make a phone call this morning and now in tears after dealing with the Bigot who humiliated me, I hung up, he called back and did it again 👋

  • jacy_rapke Jacy Rapke (@jacy_rapke) reported

    @TELUS why you sending a salesMAN door to door asking uncomfortable, invasive questions. First to my elderly mother, then returning to talk to me (HOH). I will never buy anything when the 2 questions are: is your husband home and do you feel protected (in that order). Just Stop.

  • DuernJason Jason Duern (@DuernJason) reported

    @Rogers And I’m switching to telus. Rogers is garbage! Been screwed over enough by their cell phone plans. Won’t be by cable/internet.

  • kelownagurl 🇨🇦 Barb aka Kelownagurl 😷🌱 (@kelownagurl) reported

    @MadAboutPaper Yeah, Telus owns Koodo and Public. But I noticed on their website when looking at signing up, they mention 3G network. My Telus cell phone is LTE and hopefully eventually 5G. I'm wondering if Koodo is same or only 3G?

  • NariahTommy Nariah Tommy (@NariahTommy) reported

    @toque_luver Noooo Telus all the way. Their at home wifi sucks tho.

  • AnitaEggink Anita Eggink (@AnitaEggink) reported

    @ctvedmonton We are in the same boat and I am even right in the City of Camrose. Telus is telling me it is overuse on my end but even with only 1 device connected, we are having trouble. I agree - in this day and age, unacceptable.

  • E_M_Rosina The6 (@E_M_Rosina) reported

    @Rogers Ever since the name for Skydome was changed and the honour of the naming was taken from a citizen of Toronto, @Rogers can go **** themselves. I will cancel my Shaw and go Telus. Google Roger's and negative option billing. Worst thing for thing for consumers is this merger!!!

  • masonhastie (@masonhastie) reported

    @karenyyc1 @ServiceCanada_E I know that Telus has a service where callers need t type a number before their call connects. Not sure if any other providers have similar.

  • CommonSenseSoc Common Sense (@CommonSenseSoc) reported

    hello coffee and stuff hello @telus @TELUSsupport Thanks for the 6:15 am spam wake up call from 819-697-3658 (and the day before call from 3657) about bank credit card charges... when are you going to fix your ****? When the future becomes friendly?