Telus Outage Report in Sooke, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Sooke come from postal codes V9Z.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Sooke, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 25: Problems at Telus
Telus is having issues since 09:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (57%)
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Phone (18%)
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Wi-fi (11%)
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TV (7%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map Near Sooke, British Columbia
The most recent Telus outage reports came from the following cities: Sooke.
| City | Problem Type | Report Time |
|---|---|---|
 Sooke |
TV | |
| Sooke |
Internet | |
| Sooke |
Phone | |
| Sooke |
Phone | |
| Sooke |
||
| Sooke |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Sooke, British Columbia
Latest outage, problems and issue reports in Sooke and nearby locations:
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Derek Lewers
(@critiklthinking) reported
from
Langford, British Columbia
@EComm911_info congrats on your new Dispatch centre here in Victoria, however tried calling to report an incident and it was like calling Telus and was on hold for nearly 10min as it said call takers were busy. As such, missed the ability to report as parties left scene #yyj
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Jenn Tranmer
(@vicmomdoc) reported
from
Langford, British Columbia
@antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.
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West Coast Coco Mermaid 🧜🏾♀️
(@sherryella77) reported
from
Colwood, British Columbia
@MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Young Millennial Chinese Гордон👨🏻🧏🏻♂️🦻🏻🗣!!
(@CggGordon) reported
from
Edmonton, Alberta
@mwgbanks @TELUS @TELUSsupport Those are not bad speeds depending on the device. The free wifi I was using where I live was fluctuating really badly from as low as 2-5 Mbps so it was virtually unusable at some points. Have been wanting to get PureFibre for a long time now. Hopes are to get at least 1000 Mbps.
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LK
(@Corvette_LK) reported
@KkfromAB @Rogers Had the same problem with Telus after 30 years of never a late payment! Pretty much said do what you gotta do went to Bell, first contract renewal was no better they all suck!
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deepend
(@deepend_tc) reported
@AlexTheGreatish @nicklmg @SnazzyQ Telus is great for the few areas that support Telus fibre.. but anywhere else Shaw does ok. Telus needs to just speed up the rollout lol
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weirddr
(@weirddr3) reported
@LinusTech @linusgsebastian i need a router for my 1gig up/down connection. Telus one can’t really push past 300mbps on wifi. Any recommendations? I can’t use ethernet
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shipwrek 🇨🇦 (he/him)
(@shipwrek1) reported
@Altavistagoogle It doesn't but they gave me that box and pik tv and a bunch of other stuff for free. Telus does that all the time if you've been a customer long enough. Never used the pik service because the major networks are usually free here and really only good for news anyways.
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Abdul
(@AbdutheMenace) reported
@ms_oliviiakaay @sabrinay_342 Telus is garbage.
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Shannon Seward
(@kookacola1) reported
Anyone else having issues with Telus Wi-Fi Internet this morning? I seem to be able to get on some wipes website but not all thanks
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TheFreeRadical
(@TheFreeRadical2) reported
@KkfromAB @Rogers koodo is 1/2 of telus same service i know owned by telus but better!
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EndVaxPassNow
(@RonJeromy2) reported
@KkfromAB @Rogers Don’t do @TELUS they are terrible as well!
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Đ₥
(@DustinMorris13) reported
@jeterfan28 Truth... I am conducting interviews and everyone's internet is cutting out... this is ridiculous! Shaw and Telus are awful!