Telus Outage Report in Sooke, British Columbia

Problems in the last 24 hours in Sooke, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sooke, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (48%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Live Outage Map Near Sooke, British Columbia

The most recent Telus outage reports came from the following cities: Sooke.

City	Problem Type	Report Time
Sooke	Phone	3 days ago
Sooke	Total Blackout	3 months ago
Sooke	TV	3 months ago
Sooke	Phone	4 months ago
Sooke	TV	5 months ago
Sooke	Internet	7 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Sooke, British Columbia

Latest outage, problems and issue reports in Sooke and nearby locations:

• 
  Revheidi Koschzeck (@RevheidiK) reported 5 minutes ago from Langford, British Columbia

  How is it the Province's fault that a million people couldn't follow simple instructions and wait to call for a vaccination until it was their turn? Not having a callback queue was definitely a big mistake which I hope Telus will fix. #blamegame #CommonSense

• 
  Jody Klassen (@bellasugarsega) reported 15 minutes ago from Langford, British Columbia

  I was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.

• 
  Fully Vaxed Gordie Logan (@GordieLogan) reported 28 minutes ago from Langford, British Columbia

  Oh @TELUS, as a 30yr+ customer, I’ve never been so frustrated. I just had my appt for tomorrow cancelled. All because fiber hasn’t been run to the house yet. This is after an appt last week was cancelled for the same reason. Plz note, I made last weeks appt a month ago.

• 
  West Coast Coco Mermaid 🧜🏾‍♀️ (@sherryella77) reported 28 minutes ago from Colwood, British Columbia

  @MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.

• 
  Jenn Tranmer (@vicmomdoc) reported 34 minutes ago from Langford, British Columbia

  @antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.

• 
  H. Neal Cropper (@RealNealDeal) reported 35 minutes ago from Metchosin, British Columbia

  @dewolfe001 @TELUS I really wanted to switch to Telus but everyone I spoke with was so inept I ended up staying with Shaw and their substandard service. I just couldn't imagine having to deal with them as a customer when discussing switching and becoming a customer was so very bad.

• 
  Reg Brick (@hellonature) reported 41 minutes ago from Colwood, British Columbia

  @BridgieCasey @TELUS Block them. They are a horrible money loving, aggressive company w **** customer service.

• 
  Derek Lewers (@critiklthinking) reported 43 minutes ago from Langford, British Columbia

  @EComm911_info congrats on your new Dispatch centre here in Victoria, however tried calling to report an incident and it was like calling Telus and was on hold for nearly 10min as it said call takers were busy. As such, missed the ability to report as parties left scene #yyj

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  PoliToonz (@PoliToonz) reported 2 minutes ago

  @TELUS Every other week TELUS promotes some social initiative, my bill goes up $10 every other year. Canadians demand cheaper cell service. At least donate to existing organizations instead of funding these projects internally, TELUS billing is getting out of hand.

• 
  amiletic (@amiletic2) reported 3 minutes ago

  @TELUSsupport Telus is changing upfront for service. Now, they want to charge or credit card payment. We'll cancel.

• 
  MH (@ccddhhmm) reported 3 minutes ago

  @brantjaysfan420 @gollywog1963 @theJagmeetSingh I take it you’re not very knowledgeable in finances, economics etc. If you were, you would know that smart investors can make lots of money. PP has always been a hard worker. As a child had a paper route. Telus as a teen, had his own company. But hey U hate PP so he’s bad right?

• 
  DrDeltaBCDad (@DeltaBCDad) reported 8 minutes ago

  Has anyone had a problem with paying a #Telus bill & payment not showing up on the file? I can see I made the payment in my online banking to the correct account number (same as always) but it doesn’t show in the my Telus app and my bill doesnt reflect the payment. @TELUSsupport

• 
  Heather Marcoux (@HeatherMarcoux) reported 19 minutes ago

  Speaking of the collapse of society, so @Meta is a Gold sponsor of the 🇨🇦Strong and Free Network conference in Red Deer next week? Gross. Also, **** Telus forever. And let me quote what my 6yo said at Central Alberta Pride: "why is TD here?"

• 
  bob roberts (@peebleg) reported 22 minutes ago

  @CanmoreRobb @TELUSsupport @CRTCeng I am ending my service with Telus. I cannot influence Telus decisions but I can chose where I spend my money!

• 
  Tyler Thompson (@TylerJ_Thompson) reported 22 minutes ago

  @cmcalgary Some guys from a Telus reseller came to my door offering some promotional deals. They never told me what they had for internet/tv bundles as I only have basic cable from Tek-Savvy. (Tends to be lower in price than shaw, and no contracts). They had a good deal on phones though.

• 
  Jon Lamont (@Jon_Lamont) reported 22 minutes ago

  @Mark_Goldberg @MobileSyrup It's not about pricing. Telus filed an application with the CRTC in Aug. to add credit card processing fees to bills. A decision is expected on Sep. 29. The story highlights customer frustration with Telus over the added charge (maybe because their bills are already so high)

• 
  Desjaray (@Desjaray1) reported 23 minutes ago

  @TELUSsupport Why have I only had 1 bar of service for months, same with everyone I know on Telus’s Server.. I have always loved Telus but I pay over $100 a month and my service is extremely slow and phone calls are cutting out.. so frustrating! #telusserviceissues #iPhone13Pro

• 
  Mr. Abdul Kaskas♊️ (@wolfe69err) reported 25 minutes ago

  @TELUS , @TELUSsupport ...So, after the fact that I did a #Factoryreset on my phone, I am still experiencing " #Videochat pixelation" , " Video chat feed #Freezing " , and audio feed dying. My phone is , respectfully, not the problem as i