Telus Outage Report in Sooke, British Columbia
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The latest reports from users having issues in Sooke come from postal codes V9Z.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Sooke, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (27%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (5%)
Live Outage Map Near Sooke, British Columbia
The most recent Telus outage reports came from the following cities: Sooke.
| City | Problem Type | Report Time |
|---|---|---|
 Sooke |
Total Blackout | |
| Sooke |
TV | |
| Sooke |
Phone | |
| Sooke |
TV | |
| Sooke |
Internet | |
| Sooke |
Phone |
Community Discussion
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Telus Issues Reports Near Sooke, British Columbia
Latest outage, problems and issue reports in Sooke and nearby locations:
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West Coast Coco Mermaid 🧜🏾♀️
(@sherryella77) reported
from
Colwood, British Columbia
@MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.
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Jody Klassen
(@bellasugarsega) reported
from
Langford, British Columbia
I was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.
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Derek Lewers
(@critiklthinking) reported
from
Langford, British Columbia
@EComm911_info congrats on your new Dispatch centre here in Victoria, however tried calling to report an incident and it was like calling Telus and was on hold for nearly 10min as it said call takers were busy. As such, missed the ability to report as parties left scene #yyj
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Revheidi Koschzeck
(@RevheidiK) reported
from
Langford, British Columbia
How is it the Province's fault that a million people couldn't follow simple instructions and wait to call for a vaccination until it was their turn? Not having a callback queue was definitely a big mistake which I hope Telus will fix. #blamegame #CommonSense
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Fully Vaxed Gordie Logan
(@GordieLogan) reported
from
Langford, British Columbia
Oh @TELUS, as a 30yr+ customer, I’ve never been so frustrated. I just had my appt for tomorrow cancelled. All because fiber hasn’t been run to the house yet. This is after an appt last week was cancelled for the same reason. Plz note, I made last weeks appt a month ago.
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H. Neal Cropper
(@RealNealDeal) reported
from
Metchosin, British Columbia
@dewolfe001 @TELUS I really wanted to switch to Telus but everyone I spoke with was so inept I ended up staying with Shaw and their substandard service. I just couldn't imagine having to deal with them as a customer when discussing switching and becoming a customer was so very bad.
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Reg Brick
(@hellonature) reported
from
Colwood, British Columbia
@BridgieCasey @TELUS Block them. They are a horrible money loving, aggressive company w **** customer service.
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Jenn Tranmer
(@vicmomdoc) reported
from
Langford, British Columbia
@antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Norman beaton
(@norman_beaton) reported
@TELUS with all these "upgrades" you'd think service would be better. Not driving to work early Saturday morning during Hurricane Fiona as I'm a Healthcare worker and "no service" Or "not registered on a network " is pretty scary. And now this Monday and still poor service.🤬
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Ї♏ϟυґℯ♏αη 🇨🇦🚴🏻⛷ 😷 wants Safe Schools for Kids
(@sherwhizt) reported
@ClaytonBurnsPhD @DeltaBCDad I use Rogers mobile because my calling plan is "grandfathered" and although I detest their business practices I won't be switching. Haven't used Bell. My kids use Telus mobile. If you are lucky enough to contact a local Telus agent, your problems get resolved satisfactorily.
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Matt Dagley
(@mattdagley) reported
@Starkat15 @TELUS @TELUSsupport We don't have power and limited cell service due to the Hurricane... I guess?
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Doug McBeth
(@McbethDoug) reported
@TicketmasterCA the app keeps saying unstable internet try again but nothing happens. I cleared the cache and used home internet as well as mobile data (Telus) Any suggestions?
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Patricia Bourque
(@TrishaBourque) reported
from
Charlottetown, Prince Edward Island
I'm happy cellular Co's offer "free" data to support people thru these times, but seriously. We get credit down the road sometime, AND we're still forced to pay for more data if we max out. Thanks @koodo @TELUS Not worth being a good customer.
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Marty Forbes
(@MJForbes) reported
@TELUSsupport You sure make it hard to do business with you folks. Two hours to 'upgrade' a Telus Hub from 2G to 5G and now on endless hold to 'cancel' the former 2G service. The automated answering service is extremely cumbersome. I miss 'people'....back to the on hold music.
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Sean Birdsell
(@sbirdsell) reported
One agent just told me to "ignore further calls from Telus today" because other's would keep contacting me not knowing he was working on a quote. Another said once the sales query was in it's just a "free for all" of agents to contact the customer.
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kachow 555
(@06kachow) reported
how ******** did anyone ever think “this is a good gaming pc” and spew out this piece of ******* garbage that i play on a daily. also who ******** told telus they provided well? **** you
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DrDeltaBCDad
(@DeltaBCDad) reported
For some reason @TELUS @TELUSsupport thinks that a 1 hour wait time to resolve billing issues is good customer experience. I guess all cell companies are terrible. It would be a shame if we got real competition.
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maddie
(@dewblossomsx) reported
@TELUS help