Telus Outage Report in Sooke, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Sooke, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (25%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (4%)
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E-mail (4%)
Live Outage Map Near Sooke, British Columbia
The most recent Telus outage reports came from the following cities: Sooke.
| City | Problem Type | Report Time |
|---|---|---|
 Sooke |
Phone | |
| Sooke |
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| Sooke |
Phone | |
| Sooke |
Internet | |
| Sooke |
Phone | |
| Sooke |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports Near Sooke, British Columbia
Latest outage, problems and issue reports in Sooke and nearby locations:
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Derek Lewers
(@critiklthinking) reported
from
Langford, British Columbia
@EComm911_info congrats on your new Dispatch centre here in Victoria, however tried calling to report an incident and it was like calling Telus and was on hold for nearly 10min as it said call takers were busy. As such, missed the ability to report as parties left scene #yyj
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West Coast Coco Mermaid 🧜🏾♀️
(@sherryella77) reported
from
Colwood, British Columbia
@MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.
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Reg Brick
(@hellonature) reported
from
Colwood, British Columbia
@BridgieCasey @TELUS Block them. They are a horrible money loving, aggressive company w **** customer service.
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Jenn Tranmer
(@vicmomdoc) reported
from
Langford, British Columbia
@antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.
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Revheidi Koschzeck
(@RevheidiK) reported
from
Langford, British Columbia
How is it the Province's fault that a million people couldn't follow simple instructions and wait to call for a vaccination until it was their turn? Not having a callback queue was definitely a big mistake which I hope Telus will fix. #blamegame #CommonSense
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Chevy the Golden
(@chevy_GRR) reported
@TELUS @TELUSsupport go **** yourselves on 1.5% service fee for paying w/credit card. Reception is worse the last 4-5yrs & you pricks just keep gouging. 🖕Take your fees up with your bank & not your customers! I’ve got a little over 1yr & you mofos are down the road after 30yrs!
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Edmond
(@EdmondYoong) reported
@TELUSsupport @TELUS @TELUSsupport why no response to my billing problem? :(
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James shaw
(@Xyiniahades) reported
@TELUS for the 4th time. My tech to fix my broken service has not show up... this matter was escalated to EMT before. Still broken services and still no tech... no one answers the phone when I call. I've currently been on hold for 1 hour 45 minutes
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@katheren
(@Katherenfog) reported
4) The phone rang 27 times 4 am from Telus home security which I never ordered! Telling me I have a problem altho I have no touch pad panel installed! Now they beefing with me that I DID order that! I NEED make all these calls & wait around to fix their ****! Boo TELUS!
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Sandra
(@Sandra_Clarke_) reported
@TELUS Please help! Phone broke. At Telus store in Erin Mills Town Centre. STORE CLOSED. Someone came at 1:07pm. I bought warranty but staff said I don't have warranty. They won't fix my phone. I'm an Instacart shopper and can't work without my phone. 20 years with Telus.
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jay bani
(@jaybanicdi) reported
@TELUSsupport Worst service ever I mean this year's Telus is way worse than a year ago. Not comparing to other providers. Wait a minute it's monopoly between you and Shaw This is the second day I don't have internet. Just because your billing team made a mistake and disconnected me.
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@katheren
(@Katherenfog) reported
I even gifted both Telus reps with free magnets I had made & the technician (3 hours in house) who came here took 3 magnets for his children! Why would their sales reps lie like this? I even shared I was recovering from stroke! Told me they knew folks could use help at Christmas!
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🗼TowerGuy🌲
(@tower_Guy) reported
@gregorytaylor1 @TELUS @ISED Interesting that "They advocated things like “use it or lose it” for spectrum years ago". How have they managed to hold onto all the SMR spectrum from the #mikenetwork they shut down years ago. SMR is the original "use it or lose it" spectrum
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Rebecca Richards
(@r_steffenson) reported
@KyleGunderson I've been with Telus for about 6 years and they've been great. My customer service has been better than I was getting from SaskTel.
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jd duke 71
(@45meduim71) reported
Hey telus where ******** is my refund money from sending yr old equipment back to u in Oct if I have to go to 1 of yr stores in cgy I won't be quiet about it !!!!