Telus outages and service status in Sooke, British Columbia

Problems in the last 24 hours in Sooke, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sooke, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (49%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Live Outage Map Near Sooke, British Columbia

The most recent Telus outage reports came from the following cities: Sooke.

City	Problem Type	Report Time
Sooke	Phone	11 days ago
Sooke	Total Blackout	3 months ago
Sooke	TV	4 months ago
Sooke	Phone	4 months ago
Sooke	TV	5 months ago
Sooke	Internet	7 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Sooke, British Columbia

Latest outage, problems and issue reports in Sooke and nearby locations:

• 
  Reg Brick (@hellonature) reported 2 minutes ago from Colwood, British Columbia

  @BridgieCasey @TELUS Block them. They are a horrible money loving, aggressive company w **** customer service.

• 
  Revheidi Koschzeck (@RevheidiK) reported 9 minutes ago from Langford, British Columbia

  How is it the Province's fault that a million people couldn't follow simple instructions and wait to call for a vaccination until it was their turn? Not having a callback queue was definitely a big mistake which I hope Telus will fix. #blamegame #CommonSense

• 
  Derek Lewers (@critiklthinking) reported 17 minutes ago from Langford, British Columbia

  @EComm911_info congrats on your new Dispatch centre here in Victoria, however tried calling to report an incident and it was like calling Telus and was on hold for nearly 10min as it said call takers were busy. As such, missed the ability to report as parties left scene #yyj

• 
  Jenn Tranmer (@vicmomdoc) reported 22 minutes ago from Langford, British Columbia

  @antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.

• 
  Jody Klassen (@bellasugarsega) reported 38 minutes ago from Langford, British Columbia

  I was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.

• 
  West Coast Coco Mermaid 🧜🏾‍♀️ (@sherryella77) reported 41 minutes ago from Colwood, British Columbia

  @MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  oh bla dee (@SteveScho54) reported 1 minute ago

  @ItsDeanBlundell @dianemariereid @ChelseaHillier6 She wants clicks so that advertisers will pay her more. Write to those who advertise.on fax and are in Canada. Tell the to stop. Write to Bell, Rogers, Shaw, Telus Tell them to stop. Write to your MP, MLA They'll the to rove.the service

• 
  Monte Freeman (@montef) reported 4 minutes ago

  @ShawnKing @TELUS @TELUSsupport Wow. That kind of willful stupid *has* to hurt.

• 
  Monte Freeman (@montef) reported 5 minutes ago

  @ShawnKing @TELUS @TELUSsupport This is the point where I would just stop paying them. I’ve found that to be a remarkable way to get the attention of a service business who is no longer providing a service I care about. Stop sending the check, turn off auto pay, tell the bank to reject requests. Buh-bye now🖕

• 
  WCoaster (@WCoaster77) reported 9 minutes ago

  A great way to talk with your money. Cancel your cable in protest to the propagandist MSM being broadcast on your local cable feed. Save a bit of money use it to support your information provider of choice. Bye Bye @TELUS

• 
  Brian Kennedy (@BrianABCS) reported 9 minutes ago

  @AlbertKamps Call Telus, their customer service is actually pretty good.

• 
  luis g (@luisg605_g) reported 11 minutes ago

  @TELUS @TELUSsupport any Telus outage in Burnaby? Highgate Edmonds area? No internet

• 
  Farzan (@Farzan738823678) reported 15 minutes ago

  @TELUSsupport @TELUS lots of customer complaining about $14.99 In App Purchase charges and can be consistently seen in many accounts of Koodo cx Note: I am a Sales Rep for Telus/Koodo

• 
  ChristopherTrimboli.eth (@C_J_F_T) reported 20 minutes ago

  @TELUSBusiness Literally did this deal for me and my wife, got fraud department on my order after Telus messed up my credit check 2 times, now I'm still out $500 in upfront taxes paid and can't contact fraud department. Wtf telus

• 
  Ionutz Canada (@IonutzCanada) reported 20 minutes ago

  @TELUSsupport internet outage in the New Westminster, BC area. I see a red FAIL light on my Nokia ONT box for Telus Fibre. #telusoutage

• 
  Natasha **** 🫖☕️ (@NatashaHoar) reported 21 minutes ago

  Anyone else’s iPhone CONSTANTLY searching for and dropping the Rogers network after updating to 15.3.1? Mum updated hers, but she’s with Telus - no problem. I’ve essentially had a handheld, Wi-Fi only mini-computer since yesterday. Any tips @RogersHelps or @AppleSupport?