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Telus Outage Report in Sooke, British Columbia

Why is my Telus service not working?

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The latest reports from users having issues in Sooke come from postal codes V9Z .

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Sooke, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sooke, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 49% Internet (49%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Live Outage Map Near Sooke, British Columbia

The most recent Telus outage reports came from the following cities: Sooke.

CityProblem TypeReport Time
Sooke Phone 8 days ago
Sooke Total Blackout 3 months ago
Sooke TV 4 months ago
Sooke Phone 4 months ago
Sooke TV 5 months ago
Sooke Internet 7 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Sooke, British Columbia

Latest outage, problems and issue reports in Sooke and nearby locations:

  • vicmomdoc
    Jenn Tranmer (@vicmomdoc) reported from Langford, British Columbia

    @antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.

  • critiklthinking
    Derek Lewers (@critiklthinking) reported from Langford, British Columbia

    @EComm911_info congrats on your new Dispatch centre here in Victoria, however tried calling to report an incident and it was like calling Telus and was on hold for nearly 10min as it said call takers were busy. As such, missed the ability to report as parties left scene #yyj

  • sherryella77
    West Coast Coco Mermaid 🧜🏾‍♀️ (@sherryella77) reported from Colwood, British Columbia

    @MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • jimdheil
    Jim Heil (@jimdheil) reported

    @TELUS Your Wi-Fi doesn't work in my apartment. Support has only made matters worse. How can I get out of this contract?

  • ragell
    rae ann asselin (@ragell) reported

    @TELUSsupport would like to cancel my online Telus security. Can u help me with this V

  • flyingfree56
    Karen Hill (@flyingfree56) reported

    @telussupport How to get “phone”, iMessage, FaceTime working on new iPhone 14? I’ve googled everything possibility. Can’t phone Telus because the phone feature doesn’t work. Thx for help

  • mikelankin
    Mike Lankin (@mikelankin) reported

    @O2 Arrived on the 17th. Got the automated SMS saying I could use voice/text/data. Have been able to use calls and SMS. I get a 4G symbol showing I’m connected, but when I open a browser I’m told I’m not connected to a mobile network. On Telus, but same with Bell or Rogers, too

  • 403kwanner
    Don 🇨🇦 🇺🇦 (@403kwanner) reported

    @globalnews Telus and shaw outsource for cheap customer support, why dont airlines?

  • AlisaLurie
    Alisa (@AlisaLurie) reported

    No internet for the holidays, thanks @TELUS @TELUSsupport! It’s been days and no tech can come till 29th. And instead of suggesting I get a 5Gb Telus wifi SIM locally for some internet connection, 5 depts. offer no help. Guess we have to find the information and pay for it too!

  • UmbreonGX97
    TheOriginalPanda (@UmbreonGX97) reported

    @TELUSsupport Telus is the worst !! Always down

  • TELUSsupport
    TELUS Support (@TELUSsupport) reported

    @sridhar249 Hi Sridhar - This is a valid TELUS number, however with the rise of caller ID spoofing, Please ensure that you do not give any credit information over the phone. Our team members will never ask you to provide any credit info.

  • KakookieUwU
    Kakookie🌸top 2.8% @onlyfans (@KakookieUwU) reported from Calgary, Alberta

    Telus be the worst internet 😡 I just want to load my Hentai and not wait 5mins per vid

  • RMolsberry
    Ryan Molsberry (@RMolsberry) reported

    @koodo I used the "Magic" word and was able to talk to someone. Also says a lot how long it took to respond to this. Looks like #Telus has really underfunded #Koodo support