Telus

Telus Outage Report in Sooke, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sooke, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sooke, British Columbia 03/10/2026 04:00

March 10: Problems at Telus

Telus is having issues since 10:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (21%)

    Phone (21%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Sooke, British Columbia

Latest outage, problems and issue reports in Sooke and nearby locations:

  • vicmomdoc Jenn Tranmer (@vicmomdoc) reported from Langford, British Columbia

    @antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.

  • critiklthinking Derek Lewers (@critiklthinking) reported from Langford, British Columbia

    @EComm911_info congrats on your new Dispatch centre here in Victoria, however tried calling to report an incident and it was like calling Telus and was on hold for nearly 10min as it said call takers were busy. As such, missed the ability to report as parties left scene #yyj

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Tamara_Serenity Tamara Laschinsky (@Tamara_Serenity) reported

    @TELUSsupport You seriously need to get your sh*t in order Telus! This is the 3rd time you have put excess of $1000 extra charges on our account in error! Billing us for equipment owned, changing promotions and charging full price before promo is up - time to cancel you.

  • djforcefield Blake (@djforcefield) reported

    @Novusnow For Olympic Village, where we are down for Novus internet right now too, I feel like Telus was just here updating their fiber optics and may have sabatoged the Novus system somehow. Good luck little guy.

  • prash714 prash (@prash714) reported

    @TELUS @TELUSsupport is 1-888-811-2500 a legitimate Telus support/contact number? I’ve missed two calls so far but normally when you call, it shows up as Telus.

  • LaurenceP81 Laurence (@LaurenceP81) reported

    @OpenMediaOrg There needs to be more competition in Canada. When Bell, Telus, Rogers are the three big players providing service in Canada for Internet and phone this affects phone and internet affordability in Canada This is a signicant part of the problem. Their power is staggering.

  • PeterLLY Peter Luo (@PeterLLY) reported

    @simyon @Novusnow @TELUS Because Telus never has outages? (Speaking as a former Telus customer)

  • funnygurl01 nobody (@funnygurl01) reported

    @SamanthasLaw @Aalphalina Me too! Telus sucks!

  • Tamara_Serenity Tamara Laschinsky (@Tamara_Serenity) reported

    @TELUS @TELUSsupport OMG can you mess things up any WORSE! Charging me for equipment I already bought, backcharging for promotions not set to expire until 2022? Call back service just hung up on me. Think you expanded too quick - time to #CancelTelus #Telus

  • alyssa_jayne AJ 🦔 (@alyssa_jayne) reported

    All the angry tweeters saying they are switching to Telus... have you MET Telus customer service?

  • gazpachodragon Alipy (@gazpachodragon) reported

    On hold with @TELUSsupport (again) because they're on hold...with Telus support. It's a Matryoshka of time wasting.

  • SolarExoHunter ♠️¢αу∂є-6♠️ (@SolarExoHunter) reported

    **** your Telus Trying to overpay my mom n **** 🖕