Telus

Telus Outage Report in Sooke, British Columbia

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The latest reports from users having issues in Sooke come from postal codes V9Z.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sooke, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sooke, British Columbia 12/13/2025 01:20

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Sooke, British Columbia

The most recent Telus outage reports came from the following cities: Sooke.

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City Problem Type Report Time
CanadaSooke Phone
CanadaSooke TV
CanadaSooke Internet
CanadaSooke Phone
CanadaSooke Phone
CanadaSooke E-mail

Community Discussion

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Telus Issues Reports Near Sooke, British Columbia

Latest outage, problems and issue reports in Sooke and nearby locations:

  • vicmomdoc Jenn Tranmer (@vicmomdoc) reported from Langford, British Columbia

    @antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.

  • critiklthinking Derek Lewers (@critiklthinking) reported from Langford, British Columbia

    @EComm911_info congrats on your new Dispatch centre here in Victoria, however tried calling to report an incident and it was like calling Telus and was on hold for nearly 10min as it said call takers were busy. As such, missed the ability to report as parties left scene #yyj

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • GrafittiTrane trillist (@GrafittiTrane) reported

    I’ve never experienced a less than 2 hr phone call with @TELUS kilode

  • Benny74392603 Benny (@Benny74392603) reported

    @TELUS @FriendlyFuture restore service. I am about 5 minutes away from discontinuing my telus account. Suddenly without warning disconnect my service seconds after I made a call.

  • BudstuffClub ArkhamSmoke | budstuff.club (@BudstuffClub) reported

    @PublicMobile why is your website always trash? 9/10 times you go to sign in there's an error on your self serve site, only stayed happening with your switch to Telus ID login, and the new awful website design. Fix it.

  • MrAnoya Stew Anoya (@MrAnoya) reported

    They already have the notification system in place, but there is no way to receive a notification at 100%? There also isn't any way for me to set a data block at 100%. The big 3 (rogers, bell, telus) have avoided this problem by throttling speeds at data limits..

  • MrAnoya Stew Anoya (@MrAnoya) reported

    Since the mobile service in Canada is an Oligopoly, these providers all offer the same plans across the board. Rogers, Bell and Telus (same plans). Fido, Koodo and Virgin (same plans). What reason do I have to stay with @VirginPlus? Especially with these business practices..

  • ExistMan123 g (@ExistMan123) reported

    @NiubeeAB @vicwingly @SmallAnt bell is ****, but them being the best ISP in YYC makes literally no sense. out west (Alberta & BC) we have 2 ISP's, Telus & Shaw. the east has Bell & Rogers for home internet. that advert probably was mentioning Bell's LTE mobile network offerings/speeds.

  • timel3ss_t T (@timel3ss_t) reported

    Anyone who's with @TELUS is there a service outage in Brampton?

  • TELUSsupport TELUS Support (@TELUSsupport) reported

    @DavidJarquinP Hi DJ, are you experiencing issues with your TELUS home internet service?

  • LiveWire_DK Darren Krause (@LiveWire_DK) reported

    Is Telus mobile service down for anyone else? #yyc

  • DoddHistAnt Phil Dodd (@DoddHistAnt) reported

    @telus waiting for agent est at over an hour. Wtf is wrong with your ****** company