Telus Outage Report in Sooke, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Sooke, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (27%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (4%)
Live Outage Map Near Sooke, British Columbia
The most recent Telus outage reports came from the following cities: Sooke.
| City | Problem Type | Report Time |
|---|---|---|
 Sooke |
Total Blackout | |
| Sooke |
TV | |
| Sooke |
Phone | |
| Sooke |
TV | |
| Sooke |
Internet | |
| Sooke |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Sooke, British Columbia
Latest outage, problems and issue reports in Sooke and nearby locations:
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West Coast Coco Mermaid 🧜🏾♀️
(@sherryella77) reported
from
Colwood, British Columbia
@MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.
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Reg Brick
(@hellonature) reported
from
Colwood, British Columbia
@BridgieCasey @TELUS Block them. They are a horrible money loving, aggressive company w **** customer service.
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Jenn Tranmer
(@vicmomdoc) reported
from
Langford, British Columbia
@antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.
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Derek Lewers
(@critiklthinking) reported
from
Langford, British Columbia
@EComm911_info congrats on your new Dispatch centre here in Victoria, however tried calling to report an incident and it was like calling Telus and was on hold for nearly 10min as it said call takers were busy. As such, missed the ability to report as parties left scene #yyj
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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healing era
(@spicysalmon96) reported
I swear I’m never getting this phone a big **** YOU to Telus I am NEVER ******* using them AGAIN!
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Cole's Raging Cynicism
(@NowImPruneTracy) reported
@LanceStorm @TELUS @TELUSsupport My friend works for them and they're literally on strike right now just to get the benefits they were promised in their contracts. They have gone DOWN hill.
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healing era
(@spicysalmon96) reported
Cant wait to cancel my @TELUS account 🥰🥰🥰
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Andrew Leach
(@andrew_leach) reported
@ErnestBorgTen @TELUS I've used both. But, if you're looking for telus support, you have to use their test.
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V
(@vtk87) reported
@L_Fairy77 Telus is the worse. I hate having to call them. And I don’t understand why sometimes they give you a call back option and sometimes not. So stupid
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Derek Leiman
(@B_I_G___D) reported
@L_Fairy77 @TELUS I just switched to Telus after being with Shaw for years. The downside is Telus customer service, it is bad. You will wait at least an hour every time you call. Shaw would answer within 10-15 minutes every time.
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Christina
(@CVerticchio) reported
1/2 This morning, our @TELUS fire alarm went off at 5:50 am. Everything was fine, seems to have been malfunctioning; however, since the cell phone reception in Evergreen is still poor, we didn’t receive the call from Telus to tell them everything was fine.
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The Watchman
(@silenttiger1) reported
@GlobalEdmonton its prob crappy internet from telus cause they didnt finish their contract like they did hear ( poor internet for a block an half while the rest of the city is normal ) and cant get proper speed LMAO !!! .....
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Lance Storm
(@LanceStorm) reported
So it’s day three of trying to sort out my @TELUS account. Day 1 they change my plans as requested. Day two I find out they are charging me way more than promised. Day three they are to call me back at 9 am. It’s 10:30…Nothing. @TELUSsupport I’m a 20+ year customer. 😡
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😷 Bri Wears Masks in Public
(@caffein3_fiend) reported
I missed North Bay. Also I would like it known that I had cel service the WHOLE DRIVE thank u Telus #FreeOfFreedomMobile