Telus Outage in Sooke, British Columbia

@dewolfe001 @TELUS I really wanted to switch to Telus but everyone I spoke with was so inept I ended up staying with Shaw and their substandard service. I just couldn't imagine having to deal with them as a customer when discussing switching and becoming a customer was so very bad.

I was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.

How is it the Province's fault that a million people couldn't follow simple instructions and wait to call for a vaccination until it was their turn? Not having a callback queue was definitely a big mistake which I hope Telus will fix. #blamegame #CommonSense

@BridgieCasey @TELUS Block them. They are a horrible money loving, aggressive company w **** customer service.

@MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.

@antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.

@EComm911_info congrats on your new Dispatch centre here in Victoria, however tried calling to report an incident and it was like calling Telus and was on hold for nearly 10min as it said call takers were busy. As such, missed the ability to report as parties left scene #yyj

@TaylorSicard @TELUS Took 8 phones away from Rogers a few years ago for this exact reason. Wouldn’t let me upgrade 1 phone without renewing the entire contract. The entire ecosystem in Canada sucks for this.

@MobileSyrup "As an example, Telus offers the iPhone 13 Pro Max for $0 upfront and $43.04/mo for 24 months with the carrier’s Bring-It-Back plan. In total, that works out to $1,592.96" $43.03x 24 months is $1032.96 Some bad math there guys lol

@manaboutcowtown @BrcDi4 And the fact, it's highly likely, they'll shove us all onto that stupid Telus App, which farms out ALL your info, to an American Company. Who by the way, have ZERO presence in Canada. IF they're hacked, you'll get BUPKIS for recompense cuz they don't have to follow Canadian Law.

@mattkiazyk @interstateone The data is gated by network calls to Telus and another sketchy domain iirc.

Switched to Telus which was a great choice. We sent equipment back it had wrong address we notified Shaw of this and they said they would call us back in 48hrs to help. Instead sent to collections with no phone call. Manager said too bad. Leon #WZR9. @TELUS @ShawInfo @Shawhelp

@caperbruins I was wondering that myself… Are you still at home? I love West Mabou more than anything but I would never do NHL Live there. Man, the service sucks at home. #telus is okay here but I’ve had trouble so I’m leery.

@ebbsebbs27 @SaskTel @TELUS I’ve never been stuck in the snow and I own a 20 Toyota Corolla… Really sad you don’t care about Saskatchewan though… #ShopLocal

@BretHart @marchofdimescda @TELUS Always nice when companies and charities consistently help those in need and not just as a publicity stunt. Good for them.

@TELUS well after firing all your staff and having NO customer service, that will be a NO

bell randomly bumped up the plan minimum for the pro max to $80 so if its still like that when i decide to order my phone im switching to telus **** yall