Telus

Telus Outage Report in Sooke, British Columbia

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Sooke come from postal codes V9Z.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sooke, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sooke, British Columbia 01/15/2026 16:05

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Sooke, British Columbia

The most recent Telus outage reports came from the following cities: Sooke.

Loading map, please wait...
City Problem Type Report Time
CanadaSooke Total Blackout
CanadaSooke TV
CanadaSooke Phone
CanadaSooke TV
CanadaSooke Internet
CanadaSooke Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Sooke, British Columbia

Latest outage, problems and issue reports in Sooke and nearby locations:

  • RealNealDeal H. Neal Cropper (@RealNealDeal) reported from Metchosin, British Columbia

    @dewolfe001 @TELUS I really wanted to switch to Telus but everyone I spoke with was so inept I ended up staying with Shaw and their substandard service. I just couldn't imagine having to deal with them as a customer when discussing switching and becoming a customer was so very bad.

  • critiklthinking Derek Lewers (@critiklthinking) reported from Langford, British Columbia

    @EComm911_info congrats on your new Dispatch centre here in Victoria, however tried calling to report an incident and it was like calling Telus and was on hold for nearly 10min as it said call takers were busy. As such, missed the ability to report as parties left scene #yyj

  • hellonature Reg Brick (@hellonature) reported from Colwood, British Columbia

    @BridgieCasey @TELUS Block them. They are a horrible money loving, aggressive company w **** customer service.

  • sherryella77 West Coast Coco Mermaid 🧜🏾‍♀️ (@sherryella77) reported from Colwood, British Columbia

    @MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.

  • RevheidiK Revheidi Koschzeck (@RevheidiK) reported from Langford, British Columbia

    How is it the Province's fault that a million people couldn't follow simple instructions and wait to call for a vaccination until it was their turn? Not having a callback queue was definitely a big mistake which I hope Telus will fix. #blamegame #CommonSense

  • bellasugarsega Jody Klassen (@bellasugarsega) reported from Langford, British Columbia

    I was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.

  • vicmomdoc Jenn Tranmer (@vicmomdoc) reported from Langford, British Columbia

    @antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Zi72334564Zia Aamir Zia (@Zi72334564Zia) reported

    Rogers, which has about 10 million wireless subscribers and 2.25 million retail Internet subscribers, is the leading service provider in Ontario, and along with BCE Inc. and Telus Corp, controls 90 percent of the market share in Canada.

  • tarpan123 tarpan raychoudhuri (@tarpan123) reported

    @TELUS shame on you telus…Surprise to know that you’re making money without provided me services …Surprised to know that you don’t have process to follow up with emails when you’re customer not in country and informed you with paid up all outstanding …#978549

  • Mark_Johnson75 Mark Johnson (@Mark_Johnson75) reported

    @jrodthelrod @xraygirl_ That's my guess. It was just a Rogers internet outage. And anyone that leases lines from them. Telus, Bell, etc. were all fine.

  • Sina_1_ Sam A (@Sina_1_) reported

    @AboutRogers @RogersHelps Done with Rogers! time to switch to Telus; lost 500$ in business during this outage, how you are going to credit this?! This is the second time lost revenue for a total of 1000$ due to two outages with Rogers network. No more Rogers! No more monopoly of critical infrastructure !

  • glennjlea Glenn Lea (@glennjlea) reported

    @PaulDoroshenko I think Canada has either Bell or Telus as backbone networks. I am unaware that Rogers also has a backbone. Maybe it does. In Germany it is Deutsche Telekom. But the US has multiple carriers thanks to the breakup of AT&T. Monopoly is crap.

  • gnu666 David Shrimpton (@gnu666) reported

    @EricaTsi @StolleryKids Sending happy thoughts. It's one more reason I signed up for payroll Deduction I support of Stollery which my employer Telus matches

  • shotofdoom67 Shot of Doom (@shotofdoom67) reported

    Today was an example of why Telus is Canada’s best service and internet provider

  • explorativeLins Linds (@explorativeLins) reported

    My theory is it was a cyber attack but all orchestrated by Telus so they can become the sole force behind Canada’s mobile and internet markets. Never liked those guys. They still owe me $100. Am I bias? Yes.

  • allygator1990 AllyGator 🦖 (@allygator1990) reported

    Because of the Rogers outage,my mother couldn't get a hold of me to tell me one of my cousins died of a massive heart attack today. It happened this morning, I was only able to find out late at night because my roommate(with telus) let me call her to check in. #rogersoutage

  • _Hark007 Hark (@_Hark007) reported

    @Songbird_7_ @aw1883 @darvans Yes, I remember the Telus outage we had. It was also a bad one,