Telus

Telus Outage Report in Sooke, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sooke, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sooke, British Columbia 03/13/2026 06:20

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (22%)

    Phone (22%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Sooke, British Columbia

Latest outage, problems and issue reports in Sooke and nearby locations:

  • critiklthinking Derek Lewers (@critiklthinking) reported from Langford, British Columbia

    @EComm911_info congrats on your new Dispatch centre here in Victoria, however tried calling to report an incident and it was like calling Telus and was on hold for nearly 10min as it said call takers were busy. As such, missed the ability to report as parties left scene #yyj

  • sherryella77 West Coast Coco Mermaid 🧜🏾‍♀️ (@sherryella77) reported from Colwood, British Columbia

    @MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.

  • vicmomdoc Jenn Tranmer (@vicmomdoc) reported from Langford, British Columbia

    @antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.

  • hellonature Reg Brick (@hellonature) reported from Colwood, British Columbia

    @BridgieCasey @TELUS Block them. They are a horrible money loving, aggressive company w **** customer service.

  • RevheidiK Revheidi Koschzeck (@RevheidiK) reported from Langford, British Columbia

    How is it the Province's fault that a million people couldn't follow simple instructions and wait to call for a vaccination until it was their turn? Not having a callback queue was definitely a big mistake which I hope Telus will fix. #blamegame #CommonSense

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • StepLava16 Stephanie Lavallee (@StepLava16) reported

    @markburm @TELUS Me too bad timing for no service

  • aryanaa__ ✨ (@aryanaa__) reported

    @ndxo_ i think telus is down lol!

  • peanuuuuuuuut peanuuuuuuuut (@peanuuuuuuuut) reported

    Telus is down, no service. Reddit is down. GameStop stock price doubled today. Wtf bruv

  • GlamorousScum LenitaKay (@GlamorousScum) reported

    @TELUSsupport I suddenly have zero cell service and can't log in to my "My Telus" app on my phone. Something going on with you guys?

  • mt199318 Mt1993 (@mt199318) reported

    @TELUSsupport mine and my wife's Telus mobile isn't working. Can't make calls or use data. Can you help?

  • CHRL_Trudy Trudy (@CHRL_Trudy) reported

    Apparently there's a @TELUS outage in Southwestern Ontario.

  • iluvcali12 rv (@iluvcali12) reported

    @koodo @TELUS the koodo network is down. My Family member and my phone are down. Pls help

  • britchick_18 Claire Beardsley (@britchick_18) reported

    @mrjeremyhouse1 @TELUS Yeh looks like Telus is down.

  • bieberyson v🥡 (@bieberyson) reported

    @TELUS no way you’re making me pay $80 a month & I don’t have service

  • nicecatcarol Carol Cat (@nicecatcarol) reported

    ahhhhhh Telus is down @TELUS @TELUSsupport and I can't get/send any calls or texts!!!