Telus Outage Report in Sooke, British Columbia
No problems detected
If you are having issues, please submit a report below.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Sooke, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
-
Internet (44%)
-
Phone (30%)
-
Wi-fi (9%)
-
TV (7%)
-
E-mail (5%)
-
Total Blackout (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Sooke, British Columbia
Latest outage, problems and issue reports in Sooke and nearby locations:
-
Reg Brick
(@hellonature) reported
from
Colwood, British Columbia
@BridgieCasey @TELUS Block them. They are a horrible money loving, aggressive company w **** customer service.
-
Revheidi Koschzeck
(@RevheidiK) reported
from
Langford, British Columbia
How is it the Province's fault that a million people couldn't follow simple instructions and wait to call for a vaccination until it was their turn? Not having a callback queue was definitely a big mistake which I hope Telus will fix. #blamegame #CommonSense
-
West Coast Coco Mermaid 🧜🏾♀️
(@sherryella77) reported
from
Colwood, British Columbia
@MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.
-
Jody Klassen
(@bellasugarsega) reported
from
Langford, British Columbia
I was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.
-
Derek Lewers
(@critiklthinking) reported
from
Langford, British Columbia
@EComm911_info congrats on your new Dispatch centre here in Victoria, however tried calling to report an incident and it was like calling Telus and was on hold for nearly 10min as it said call takers were busy. As such, missed the ability to report as parties left scene #yyj
-
Jenn Tranmer
(@vicmomdoc) reported
from
Langford, British Columbia
@antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
Walsh
(@GWalsh88) reported
@DividendDaddy1 @Rogers Pff. Garbage stock. Stick with BCE or Telus. Better dividend, better performance
-
Greg Johansen 🇨🇦🏳️🌈🇵🇸🎾
(@johangreg) reported
from
Calgary, Alberta
The last two solved my problem for me (of course my cable bill is going up $6 😡) and the pricing is comparative to Telus so I might still switch. I’ll get a free TV after all.
-
Scott's Full-Time RV Life
(@MyOhMyCrazyGuy) reported
Anyway. Gotta call and cancel my bell rural home internet service. I had telus rural internet last year but it's geolocked. So gotta get to the area I plan on staying.
-
Lloyd
(@lloyddenney07g1) reported
Man, Telus internet sucks.
-
Jenn
(@jennsaidthis) reported
Anyone else having a problem with their Telus PVR? Rebooted my modem and box at least 3 times but it's still not working. @TELUSsupport
-
ALGO BOT NEWS
(@algobotnews) reported
Telus selects Kaloom for disaggregated networking solution use cases $TU
-
Stella Stevens CFCW
(@StellaCFCW) reported
@DynamitePR Telus Mob's answer to me was to use their blocking feature where the caller would have to press another number to reach me. You can list numbers to go through directly but I could see me losing a lot of calls this way & having to listen to voicemails then. I never listen to them.
-
Commissioner Miner
(@fanCRTCProfling) reported
Sometimes I think Bell and Telus just put up horrible fights "to make it look good". This is one of them.
-
Christine Bode
(@BodaciousCopy) reported
I asked if @TELUS would offer any remuneration f/the inconvenience as I’ve been a loyal customer for as long as I’ve had a cell phone & he checked & said no because I have the cheapest plan with them that is available. They have no idea how long this issue will take to resolve.
-
kiana 🦐
(@tinykeekz) reported
I ******* hate when I see people berating support or customer service. You think that person on the other side of the chat WANTS to say what they’re saying to you? You don’t think they’re frantically trying to find you answers? Get ******, stop yelling at the poor telus employee