Telus Outage Report in Sooke, British Columbia
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The latest reports from users having issues in Sooke come from postal codes V9Z.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Sooke, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (50%)
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Phone (27%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map Near Sooke, British Columbia
The most recent Telus outage reports came from the following cities: Sooke.
| City | Problem Type | Report Time |
|---|---|---|
 Sooke |
Phone | |
| Sooke |
TV | |
| Sooke |
Internet | |
| Sooke |
Phone | |
| Sooke |
Phone | |
| Sooke |
Community Discussion
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Telus Issues Reports Near Sooke, British Columbia
Latest outage, problems and issue reports in Sooke and nearby locations:
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Reg Brick
(@hellonature) reported
from
Colwood, British Columbia
@BridgieCasey @TELUS Block them. They are a horrible money loving, aggressive company w **** customer service.
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West Coast Coco Mermaid 🧜🏾♀️
(@sherryella77) reported
from
Colwood, British Columbia
@MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.
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Jenn Tranmer
(@vicmomdoc) reported
from
Langford, British Columbia
@antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.
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Derek Lewers
(@critiklthinking) reported
from
Langford, British Columbia
@EComm911_info congrats on your new Dispatch centre here in Victoria, however tried calling to report an incident and it was like calling Telus and was on hold for nearly 10min as it said call takers were busy. As such, missed the ability to report as parties left scene #yyj
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Kimmie_Kanuck 🇨🇦
(@Kimmie_Kanuck) reported
@Elizabeasty @TELUS There’s a problem with the card at my ******* bank!On the ******* card they JUST SENT ME!
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Soha Lavin
(@CountDownEvents) reported
@TELUS currently on the phone with your rep. 2 hours + and instead of fixing our opticT he has now disabled our wifi....working from home! Please help!
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Mark Zielke
(@bizmanYXE) reported
A cordial heads up for those in customer service: when a brand says they don't want to speak with you to match or win your business, walk very quickly the other way. @TELUS is such a company. Unbelievable arrogance. They lost a business contract with multiple possible clients.
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judy y smith
(@Averyflash) reported
@MerlinofCanada @BCGovNews But if you were born before 1931 it would be different. The idea was they contracted Telus to run the call centre so ppl could book their own appointments. There are ppl who don’t have computers or computer savvy family to help. Blame Telus.
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Simon
(@10hazen) reported
@kmun @TELUS Wow, that's slow, it's barely even on..
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Animal05
(@loneanimal) reported
@CJAY92 As for paying bills, start a bill book, every time a bill comes in write down the amount and when due, break it up into payday chunks so every two weeks! Bills due March 10 - 24 Telus phone, due on the 15th, $9,000 (like that) P.S. you’re an adult now!
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Curty
(@CurtyWils) reported
@TELUSsupport hi TELUS, we switched to Telus150 last week and my account still says 75 please help
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Kimmie_Kanuck 🇨🇦
(@Kimmie_Kanuck) reported
@Rinanloo @TELUS It’s all sorted now. Bank fixed the issue with my card, and I did the update on line. But not being able to speak to a person annoys the hell out of me. That should be a first menu option. And when you select it... there should be no further questions -just put me through!
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Andy Roberts
(@scaryfish) reported
@TELUSsupport @jennrobertspei Side note: I can confirm that Jennifer is currently 10 out of 10 furious with the issues we've been encountering in trying to get internet set up at our new home and right now she would choose any internet company in the world over Telus.
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#StopThePlanes ✈️ 😷 #COVIDZERO #StayTheFHome
(@mtnbvan) reported
@strategyrick @judyrudin They subcontracted Telus which didn't help reportedly until 12 pm or later. Total FAIL by leaders & Telus.