Telus Outage Report in Sooke, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Sooke come from postal codes V9Z.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Sooke, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 28: Problems at Telus
Telus is having issues since 11:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (24%)
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Wi-fi (11%)
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TV (7%)
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E-mail (5%)
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Total Blackout (5%)
Live Outage Map Near Sooke, British Columbia
The most recent Telus outage reports came from the following cities: Sooke.
| City | Problem Type | Report Time |
|---|---|---|
 Sooke |
Phone | |
| Sooke |
Total Blackout | |
| Sooke |
TV | |
| Sooke |
Phone | |
| Sooke |
TV | |
| Sooke |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Sooke, British Columbia
Latest outage, problems and issue reports in Sooke and nearby locations:
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West Coast Coco Mermaid 🧜🏾♀️
(@sherryella77) reported
from
Colwood, British Columbia
@MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.
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Derek Lewers
(@critiklthinking) reported
from
Langford, British Columbia
@EComm911_info congrats on your new Dispatch centre here in Victoria, however tried calling to report an incident and it was like calling Telus and was on hold for nearly 10min as it said call takers were busy. As such, missed the ability to report as parties left scene #yyj
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Jenn Tranmer
(@vicmomdoc) reported
from
Langford, British Columbia
@antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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🇨🇦🌻Tom Wilkinson
(@tom_wilkinson50) reported
@globeandmail Yep Telus thinks it has Customer Service!
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Jess Kube
(@jesskube) reported
Good move though... switching to Telus fiber internet now. 1 Gbps up & down. $80 per month, 2 year contract. No install fee. $150 credit towards shaw cancelation fee. Next day install.
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x - Randy78 🖕
(@SivainON) reported
@JBH8 @CRTCeng @TELUS Yes, we should prevent all business from passing any fees they incur onto the customer. LoL. You do know they likely pay more in CC processing fees, right? The issue is not fuel surcharges and CC payment - it’s the base price of data plans in Canada. That’s where enough is enough
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BNB 🇺🇦🏳️🌈🎸🥁🎃
(@BNBroadcast) reported
@TELUS Is charging customers an additional fee to pay you setting you apart? Is that friendly? **** you #DarrenEntwistle
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liberalism not a Liberal
(@Liberalism2021) reported
@rodmickleburgh @TELUS I run a company - and I like profit - that makes me the bad guy/girl/them.
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K Sweet
(@SweetKathlynn) reported
@TELUSsupport I had a rep from you guys call me from 1 (888) 811-2323.. I do not have an account with Telus but they knew my full name. Wtf Telus
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B
(@bwcTDot) reported
@CBCToronto @TELUS they can shove their service up their asses.
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Coopershoots
(@Coopershoots) reported
@bowker_john A credit card fee is a cost of doing business. It makes it easy for the customer and the company to collect payment. This should not be allowed. Telus take a lesson form OLG who were trying to charge a fee for processing lottery tickets on line, but since retracted it
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Jennifer Keenan
(@Jennife07143013) reported
@StevenEllisTHN @TELUS Disappointed that despite there being customer service reps available in store to help me cancel my recently deceased mothers phone that I’ve been told I need to call a 1-800 number. I’ve been on hold waiting for an agent for 11 minutes and counting.
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█ Freelance - Remote Takeoff & Estimating. █
(@polyrt005) reported
@CityNewsTO Way to go Telus you must have been taking lessons from Rogers on how to alienate your customer base.