Telus Outage Report in Sooke, British Columbia
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The latest reports from users having issues in Sooke come from postal codes V9Z.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Sooke, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (26%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (5%)
Live Outage Map Near Sooke, British Columbia
The most recent Telus outage reports came from the following cities: Sooke.
| City | Problem Type | Report Time |
|---|---|---|
 Sooke |
Total Blackout | |
| Sooke |
TV | |
| Sooke |
Phone | |
| Sooke |
TV | |
| Sooke |
Internet | |
| Sooke |
Phone |
Community Discussion
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Telus Issues Reports Near Sooke, British Columbia
Latest outage, problems and issue reports in Sooke and nearby locations:
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West Coast Coco Mermaid 🧜🏾♀️
(@sherryella77) reported
from
Colwood, British Columbia
@MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.
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Derek Lewers
(@critiklthinking) reported
from
Langford, British Columbia
@EComm911_info congrats on your new Dispatch centre here in Victoria, however tried calling to report an incident and it was like calling Telus and was on hold for nearly 10min as it said call takers were busy. As such, missed the ability to report as parties left scene #yyj
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Reg Brick
(@hellonature) reported
from
Colwood, British Columbia
@BridgieCasey @TELUS Block them. They are a horrible money loving, aggressive company w **** customer service.
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Jenn Tranmer
(@vicmomdoc) reported
from
Langford, British Columbia
@antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Chris
(@KyteBC) reported
Telus - my Telus email address hasn't worked since June. I have called Support at least 10 times. Their people are pleasant but they do not fix the problem. How does one get the attention of senior management?
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*** Friest
(@len_friest) reported
@TELUS Way overpriced I-Crap
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Jenn
(@jennsaidthis) reported
Anyone else having a problem with their Telus PVR? Rebooted my modem and box at least 3 times but it's still not working. @TELUSsupport
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Yankee Canuck
(@YankeeCanuck) reported
@Halpingal @TELUSsupport It is my biggest issue with Telus. It takes far too long for them to get anything done or contact you. We've also had luck going into our local store & talking with our rep - we only deal with her (for the past 2 years) & she's been very helpful & moved things along.
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Rosie
(@RosieKekoa) reported
@TELUSsupport yo telus, whats your number my dad can call. hes having pay as you go mobility issues. his acct is topped up. but he cant use his phone and hes old and can't deal with all the options and menus
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Stella Stevens CFCW
(@StellaCFCW) reported
@DynamitePR Telus Mob's answer to me was to use their blocking feature where the caller would have to press another number to reach me. You can list numbers to go through directly but I could see me losing a lot of calls this way & having to listen to voicemails then. I never listen to them.
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Naved H. Noorani
(@navednoorani) reported
@TELUS @TELUSsupport - love your service until I have to speak with your call centre! I need to get internet connection at our new location and a few things taken care of, over an hour I’m still on hold! Please send me a number that is less annoying #poorcustomerservice
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Commissioner Miner
(@fanCRTCProfling) reported
.@Bell_Policy, You & @TELUS better appeal the fixed & crooked ISED-Videotron spectrum auction court decision, maybe put less greed into your submissions and not blow it as bad as you did this time around. #CRTC Requirements to play for some, but not for others.
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Christine Bode
(@BodaciousCopy) reported
I asked if @TELUS would offer any remuneration f/the inconvenience as I’ve been a loyal customer for as long as I’ve had a cell phone & he checked & said no because I have the cheapest plan with them that is available. They have no idea how long this issue will take to resolve.
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Christine Bode
(@BodaciousCopy) reported
Today, I called @TELUS again about an outstanding ticket I have w/them regarding dropped phone calls on my data plan. A male service representative said that they've had this outstanding issue for 4-6 weeks & that at least 20 other phones in this region #ygk have reported issues.