Telus

Telus Outage Report in Sooke, British Columbia

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The latest reports from users having issues in Sooke come from postal codes V9Z.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sooke, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sooke, British Columbia 11/29/2025 18:35

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Sooke, British Columbia

The most recent Telus outage reports came from the following cities: Sooke.

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City Problem Type Report Time
CanadaSooke TV
CanadaSooke Internet
CanadaSooke Phone
CanadaSooke Phone
CanadaSooke E-mail
CanadaSooke Phone

Community Discussion

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Telus Issues Reports Near Sooke, British Columbia

Latest outage, problems and issue reports in Sooke and nearby locations:

  • vicmomdoc Jenn Tranmer (@vicmomdoc) reported from Langford, British Columbia

    @antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.

  • critiklthinking Derek Lewers (@critiklthinking) reported from Langford, British Columbia

    @EComm911_info congrats on your new Dispatch centre here in Victoria, however tried calling to report an incident and it was like calling Telus and was on hold for nearly 10min as it said call takers were busy. As such, missed the ability to report as parties left scene #yyj

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • DMfixedit DM (@DMfixedit) reported

    @Scottslifeeh @StoneyD When we got our last house it was still a party line! Not on purpose, old TELUS equipment being rigged to work as new. I would hear Betty say to Kay “Donna starts work now, we need to hang up” . Took months to get it fixed.

  • 780ChadG Chad Goberdhan (@780ChadG) reported

    @TeamVisalus @FreedomMobile Trust me they suck dude worst cell provide there is .. check Shaw mobile and or even Telus

  • MWMW1983 Scott G-let (@MWMW1983) reported

    @Str8OuttaCGY Whateves salad. A Telus sticker doesn't change anything for me. I'm already with them for cell service.

  • hellojackitty Jackie Kittie (@hellojackitty) reported

    Already @Telus has gouged me for a $45 after pile-driving my bill $350 down the hole in the past month 🕳

  • CommonSenseSoc Common Sense (@CommonSenseSoc) reported

    so telus fixed the tv issues, and then destroyed all of my internet... trying to get MY router working and it just wont take... *******.. @TELUSsupport

  • assistant_ryan Ryan's assistant (@assistant_ryan) reported

    @Valuations_ @BeantownHQ Verizon is especially bad in this department. They are all crap but at least Telus and Rogers listen and attempt to solve your problem.

  • greglaut_ssi Greg Guy (@greglaut_ssi) reported

    WOW @TELUSsupport @TELUS been trying to set up call control on my mobiles & have been waiting for an hr. I call the # on the website through my Telus for this purpose. Waited 30 mins, was flogged off as “it was the wrong dept” & now have been waiting 30 mons more.Horrible service

  • greglaut_ssi Greg Guy (@greglaut_ssi) reported

    Why is @TELUS @TELUSsupport time so much more valuable than mine? Get with the customer service program!

  • Eyespyaniceass Thumper Bumper (@Eyespyaniceass) reported

    Calling @TELUS tonight to change the plan or just leave after 16 years. Raise my bill and still don’t get signal half the places I go. Even in my own home the signal is weak asf.

  • ExposureWatch ExposureWatch (@ExposureWatch) reported

    @gingerqueenjen Carrier troubles again. Texts go out twice daily at 8AM and 8PM. Working on it. Apparently their spam algorithms are tuned to flag anything COVID-related as spam. It's mostly Telus having the issue as far as I can tell.