Telus Outage Report in Sooke, British Columbia

Problems in the last 24 hours in Sooke, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sooke, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (48%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Live Outage Map Near Sooke, British Columbia

The most recent Telus outage reports came from the following cities: Sooke.

City	Problem Type	Report Time
Sooke	Phone	6 days ago
Sooke	Total Blackout	3 months ago
Sooke	TV	3 months ago
Sooke	Phone	4 months ago
Sooke	TV	5 months ago
Sooke	Internet	7 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Sooke, British Columbia

Latest outage, problems and issue reports in Sooke and nearby locations:

• 
  Jody Klassen (@bellasugarsega) reported 7 minutes ago from Langford, British Columbia

  I was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.

• 
  Revheidi Koschzeck (@RevheidiK) reported 11 minutes ago from Langford, British Columbia

  How is it the Province's fault that a million people couldn't follow simple instructions and wait to call for a vaccination until it was their turn? Not having a callback queue was definitely a big mistake which I hope Telus will fix. #blamegame #CommonSense

• 
  Fully Vaxed Gordie Logan (@GordieLogan) reported 17 minutes ago from Langford, British Columbia

  Oh @TELUS, as a 30yr+ customer, I’ve never been so frustrated. I just had my appt for tomorrow cancelled. All because fiber hasn’t been run to the house yet. This is after an appt last week was cancelled for the same reason. Plz note, I made last weeks appt a month ago.

• 
  Derek Lewers (@critiklthinking) reported 34 minutes ago from Langford, British Columbia

  @EComm911_info congrats on your new Dispatch centre here in Victoria, however tried calling to report an incident and it was like calling Telus and was on hold for nearly 10min as it said call takers were busy. As such, missed the ability to report as parties left scene #yyj

• 
  Reg Brick (@hellonature) reported 36 minutes ago from Colwood, British Columbia

  @BridgieCasey @TELUS Block them. They are a horrible money loving, aggressive company w **** customer service.

• 
  West Coast Coco Mermaid 🧜🏾‍♀️ (@sherryella77) reported 39 minutes ago from Colwood, British Columbia

  @MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.

• 
  Jenn Tranmer (@vicmomdoc) reported 42 minutes ago from Langford, British Columbia

  @antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.

• 
  H. Neal Cropper (@RealNealDeal) reported 43 minutes ago from Metchosin, British Columbia

  @dewolfe001 @TELUS I really wanted to switch to Telus but everyone I spoke with was so inept I ended up staying with Shaw and their substandard service. I just couldn't imagine having to deal with them as a customer when discussing switching and becoming a customer was so very bad.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dean O'Brien (@Deaner67) reported 3 minutes ago

  @TELUSsupport been with Telus since Clearnet. Over 22 years. Called twice to discuss moving to another carrier, was told how to move my number if needed. Never asked what could be done to stay or even why I'm leaving.

• 
  Kevin (@kevinodotnet) reported 3 minutes ago

  Please join me today in turning the screws, slightly, on Bell, Rogers, or Telus. Leave the independents alone. I just called Bell, my current ISP, and mentioned how their competitor has a faster service for the same price if I switch. I now have that faster service, same $.

• 
  DAN Lyrette (@DanLyrette) reported 4 minutes ago

  @diana_murphy613 Another 2 Michaels China is playing. Maybe has something to do with CHINA MOBILE being ordered to vacate Canada. And the pending Huawei decision. CHINA MOBILE was using TELUS network. TELUS has Huawei equipment incorporated into their system. China Mobile is State Owned.

• 
  Alicia Hedden (@aLichedd) reported 10 minutes ago

  Been with @TELUS for less than a week and I am ready to cancel my service 🗑

• 
  PK (@KenneaPaul) reported 11 minutes ago

  @WhistlerBlckcmb @TELUS Open Chick Peak, open Raven, open some options for us to eat on the mountain! Your reservation system for VERY limited tables is ridiculous. You’ve closed steeps, closed lower roundhouse, closed chick pea, closed Raven you are killing our reputation with horrific service.

• 
  Farrah Khoja (@farrahinthecity) reported 14 minutes ago

  @TELUS @TELUSsupport your telephone support is really bad. It's painful to call in! 😳

• 
  Ryan Harris (@ryharrisp) reported 14 minutes ago

  @TELUS How about you get your CEO to share some of that 5g signal he secured for his mansion/cottage in Ontario with other customers?? @CBCNews @telus

• 
  Speaker of truths! (@NikkiStyxx) reported 16 minutes ago

  @TELUS any chance you have better customer service? Getting the run around with @ShawInfo is starting to ruin my day.

• 
  Scott Troudt (@VeryScott) reported 18 minutes ago

  @gfinockio @koodo Oh, that's definitely what will happen. @TELUS has been on a swift decline this past year. If I didn't love their fibre, I would have been long gone. Soon, I'll have to make the tough decision to switch to a lesser service with the competition.

• 
  demerzel (@et0demerzel) reported 23 minutes ago

  @BLCKD_COM_PlLLD **** article. They don't say how Canada allegedly tracked the phones. Only said they bought data from Telus. I see claims and a narrative but no actual "here look this is what we found".