Telus Outage Report in Sooke, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Sooke come from postal codes V9Z.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Sooke, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 29: Problems at Telus
Telus is having issues since 03:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (25%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (4%)
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E-mail (4%)
Live Outage Map Near Sooke, British Columbia
The most recent Telus outage reports came from the following cities: Sooke.
| City | Problem Type | Report Time |
|---|---|---|
 Sooke |
TV | |
| Sooke |
Phone | |
| Sooke |
TV | |
| Sooke |
Internet | |
| Sooke |
Phone | |
| Sooke |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Sooke, British Columbia
Latest outage, problems and issue reports in Sooke and nearby locations:
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Revheidi Koschzeck
(@RevheidiK) reported
from
Langford, British Columbia
How is it the Province's fault that a million people couldn't follow simple instructions and wait to call for a vaccination until it was their turn? Not having a callback queue was definitely a big mistake which I hope Telus will fix. #blamegame #CommonSense
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West Coast Coco Mermaid 🧜🏾♀️
(@sherryella77) reported
from
Colwood, British Columbia
@MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.
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Jenn Tranmer
(@vicmomdoc) reported
from
Langford, British Columbia
@antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.
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Jody Klassen
(@bellasugarsega) reported
from
Langford, British Columbia
I was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.
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Reg Brick
(@hellonature) reported
from
Colwood, British Columbia
@BridgieCasey @TELUS Block them. They are a horrible money loving, aggressive company w **** customer service.
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Derek Lewers
(@critiklthinking) reported
from
Langford, British Columbia
@EComm911_info congrats on your new Dispatch centre here in Victoria, however tried calling to report an incident and it was like calling Telus and was on hold for nearly 10min as it said call takers were busy. As such, missed the ability to report as parties left scene #yyj
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Meme Wizard
(@ysk_dek) reported
@simp4lims Fukn do it, even without the Telus health ****, you should still try and get one.
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Rebecca
(@girlsetsfire29) reported
@TELUSsupport @TELUS Your callback service isn’t working properly. I’ve received 3 vmails telling me that I’ve missed my callback, but no missed calls?
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chompchewy
(@dodgeboy76) reported
@RachelNotley @KathleenGanley What about the Cell company’s @TELUS and Bell, prices are god damn ridiculous
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Jim Sollows 🇨🇦
(@JimSollows) reported
@TELUSsupport @TELUS I’m a Telus mobile customer but am beyond frustrated with the incessant Telus marketing calls I get!! How do I make them stop??
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Kat B
(@IamKGB) reported
Hey @TELUSsupport @TELUS is 16043151538 one if your customer support numbers? Apparently I’m eligible for a phone upgrade according to the guy that just called. He hung up when I said validate who you are…
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SumGuyOnline
(@askrickdotcom) reported
I predict still no one will go to the museum. Maybe pay people to go. Especially if it’s as bad as Telus Spark!
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Boycott Evil Amazon - Find Alternatives
(@AvoidAmazon) reported
@TELUS @BlackHealthCAN I have a better idea: instead of posting tweets to try to make yourselves look good, why don’t you actually treat your customers well instead of ripping them off?
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Dill
(@Dill33266599) reported
@TELUS I payed my bill every month and I have proof of that which doesn't matter anyway because im not a lier you GOD DAMNED LITTLE *******. GO TO HELL FOR WRONGFULLY ACCUSATIONS AND STEALING FROM A CUSTOMER.
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馬德豪
(@CURTMAH) reported
@chrisdoyle78 Yep, it was a disgrace that it was so closed off to street level pedestrians, esp on Stephen Ave of all places. This will hopefully add to the street, unlike that **** hole known as the Telus center.
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Frank Gallo
(@FrankPGallo) reported
@MobileSyrup The Telus 5G network (Telus owns Koodo) is only marginally faster than the 4G network. Is this how they plan to differentiate their upcoming 5g plans from their 4g plans? Slow down the 4g plans so the 5g plans look better. Pretty frickin shady, even for a sleazy big 3 Telco.