Telus Outage Report in Sooke, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Sooke, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (21%)
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Wi-fi (11%)
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TV (7%)
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E-mail (6%)
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Total Blackout (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Sooke, British Columbia
Latest outage, problems and issue reports in Sooke and nearby locations:
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Jenn Tranmer
(@vicmomdoc) reported
from
Langford, British Columbia
@antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.
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West Coast Coco Mermaid 🧜🏾♀️
(@sherryella77) reported
from
Colwood, British Columbia
@MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.
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Reg Brick
(@hellonature) reported
from
Colwood, British Columbia
@BridgieCasey @TELUS Block them. They are a horrible money loving, aggressive company w **** customer service.
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Derek Lewers
(@critiklthinking) reported
from
Langford, British Columbia
@EComm911_info congrats on your new Dispatch centre here in Victoria, however tried calling to report an incident and it was like calling Telus and was on hold for nearly 10min as it said call takers were busy. As such, missed the ability to report as parties left scene #yyj
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Jill Marcil
(@jillmarcil) reported
@TELUS @TELUSsupport my email disappeared 3 days ago, without warning, and it has yet to be recovered. Brutal customer service yet again
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Cal Gore
(@CalGorettv) reported
@Deadlyslob Shot in the dark, I was having similar issues with my ISP (Telus - Fiber) where I had massive packet loss and info not loading etc. Called them, no issue on their end or with their gear. Then my MoBo died. Replaced the MoBo now it all works no prob. So Hardware issue maybe?
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John MD
(@John1MD) reported
@trentjohnsen 4...corporatized “health service” provider is ramping up costs as a profit market initiative. Further, the more Telus does this, or other similar agencies, the less is available for common people to actually see their family doctors. With a fixed cap, and unregulated...5
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***** smolka
(@SmolkaWilly) reported
@DianeMariePosts I think AB and BC both had issues on the first day of online bookings and Telus had issues in Vancouver for phone appointments. On one hand this is good b/c people want the vaccine but it is frustrating when you’re waiting a long time. It’s not my turn yet.
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Jen & Tonic
(@SheerJenius) reported
Telus Mobility: Take our 20min survey on customer satisfaction! Me: Your customer svc sucks and your rates are outrageous TM: Thanks for your opinion! We hear you! 2 days later: Your plan is increasing by $5/mth Me: Thank you for convincing me to switch carriers
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Jon Jennings
(@JonJennings) reported
@vancitysportswx @j_mcelroy Woodlands Station. Fell through when original development plan for Victoria Hill didn't go anywhere. Was suggested to Onni when they took over VH but they weren't prepared to help fund it. Similarly Boundary Station that would have happened if Telus had helped with funding.
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Chris Loewen
(@Ow_My_Back_) reported
I could tell you a few things about Telus. All of them have nothing to do with this and all of them are subjective. So non-sequitur does not apply but does show consistent issues popping up in the details, as in the same errors made over and over and over again.
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Up here
(@gonorth60) reported
@MelanieScrofano You want a telus login or what? Lol
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Pete Clarke
(@peteclarke1971) reported
@TELUS now six months of trying to get a security system install. Hundreds of hours wasted, two long journeys for supposed installations when engineers simply didn’t show up. No explanations. No apologies. A level of stress caused you couldn’t possibly imagine. Help me!!!?
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KD
(@juvengroovin) reported
@TELUSsupport Hello, I'm moving at the end of this month into a brand new building, was told internet was free for 1st year. What's the best way for me to schedule internet installation and options? Currently I'm only a Telus Mobility customer. Thanks!