Telus

Telus Outage Report in Sooke, British Columbia

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The latest reports from users having issues in Sooke come from postal codes V9Z.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sooke, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sooke, British Columbia 12/23/2025 01:10

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Sooke, British Columbia

The most recent Telus outage reports came from the following cities: Sooke.

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City Problem Type Report Time
CanadaSooke TV
CanadaSooke Phone
CanadaSooke TV
CanadaSooke Internet
CanadaSooke Phone
CanadaSooke Phone

Community Discussion

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Telus Issues Reports Near Sooke, British Columbia

Latest outage, problems and issue reports in Sooke and nearby locations:

  • sherryella77 West Coast Coco Mermaid 🧜🏾‍♀️ (@sherryella77) reported from Colwood, British Columbia

    @MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.

  • vicmomdoc Jenn Tranmer (@vicmomdoc) reported from Langford, British Columbia

    @antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.

  • hellonature Reg Brick (@hellonature) reported from Colwood, British Columbia

    @BridgieCasey @TELUS Block them. They are a horrible money loving, aggressive company w **** customer service.

  • critiklthinking Derek Lewers (@critiklthinking) reported from Langford, British Columbia

    @EComm911_info congrats on your new Dispatch centre here in Victoria, however tried calling to report an incident and it was like calling Telus and was on hold for nearly 10min as it said call takers were busy. As such, missed the ability to report as parties left scene #yyj

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • kilograeme Graeme Matichuk (@kilograeme) reported

    I spoke with a rep from @Rogers Customer **Retention** Services today who was rude, laughed & treated me like I was dumb, & at one point said, “I let you talk, now it’s your turn to let me talk.” I’ve been with Rogers for 13 yrs with MANY issues. Switching to @TELUS this week 👋

  • Sbddc_jess13 Sbddc (@Sbddc_jess13) reported

    Ohhhh soooo mad @TLC @TELUS #HolidayWars FINALE was TONIGHT!!!! 😤WHERE IS IT! GRRRR so stupid watch a show 4 wks and NO FINALE ON just last weeks episode AGAIN next week🤔NOPE NOT THEN EITHER Glad to see my $$$is going to go use

  • pamelamroach Pam Roach (@pamelamroach) reported

    @MDforChange @abidma09 @TELUSHealth Agree Katie. I won’t use Telus Health in any instance, and will always find ways to support our publicly funded health system.

  • UrDadsBF_TTW ShelDON (@UrDadsBF_TTW) reported

    @uwuMeggs @TELUS better tell them you want every cent back. thats gotta be the worst ive ever seen.

  • uwuMeggs Meg-Ann (@uwuMeggs) reported

    @UrDadsBF_TTW @TELUS The kicker is this is an ongoing issue, yet I finally after 10 months got $10 off my bill. So what about the other 100? Stupid jerks.

  • Awri_bb Awri | LH MillyTank (@Awri_bb) reported

    @Wiiggles_ That sucks. Telus isn't much better neither is koodoo or virigin wireless

  • KrakkenMD Justin 🎙 (@KrakkenMD) reported

    @MTashed How??? I’m in Montreal and get 5 ping... internet options out here are Bell, Vidéotron, Telus and Rogers. Do you have the same service options?

  • gnomemother 🦇 (@gnomemother) reported

    This is my fourth time calling @TELUS about the same problem. Every time the rep says its been taken care of and our problem remains the same. On hold for 48 minutes only for them to hang up on me. Worst mistake of my life was dealing with these guys. #TelusDoesntCare

  • wwesn74 wwesn74 (@wwesn74) reported

    @falskow @TELUS @Eastlink I wish i could get internet with them. Had my cell service with Telus or one of their companies for as long as i have had a cellphone. Though their internal computer system sucks! :p Or have they finally upgraded? lol

  • Paulysworld Paul Atkinson 🇨🇦 (@Paulysworld) reported from Gatineau, Québec

    @mikesbloggity @jkenney @shandro It's their plan to privatize for $ healthcare. They only care about $ & the wealthy. They gut AB healthcare, fire 11k during a pandemic, refuse to shut down, go MIA, & will "suddenly" come up with a "private sector" (Telus health) solution... this is skulduggery they're Ghouls.