Telus

Telus Outage Report in Sooke, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sooke, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sooke, British Columbia 03/27/2026 07:20

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Sooke, British Columbia

Latest outage, problems and issue reports in Sooke and nearby locations:

  • vicmomdoc Jenn Tranmer (@vicmomdoc) reported from Langford, British Columbia

    @antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.

  • critiklthinking Derek Lewers (@critiklthinking) reported from Langford, British Columbia

    @EComm911_info congrats on your new Dispatch centre here in Victoria, however tried calling to report an incident and it was like calling Telus and was on hold for nearly 10min as it said call takers were busy. As such, missed the ability to report as parties left scene #yyj

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • deaner1979 Deaner (@deaner1979) reported

    @TELUS @TELUSsupport Are cell phones down ?? No signal/ service for last 30 mins !!

  • budamoha Mzee Moha (@budamoha) reported

    @TELUS my service is down, whats going on?

  • KristaK01 Krista Kay (@KristaK01) reported

    it's getting hard to keep up with which tech service is failing day to day ... it's #Telus right now 👎

  • AzeriousCA Azerious (@AzeriousCA) reported

    @xJimmyMoonx @PublicMobile it just seems that telus is down (which is what public mobile uses i guess) so its not your bill and i hope this helps

  • BeeJenni Jennifer Fahrenholt (@BeeJenni) reported from Windsor, Ontario

    Good thing nobody ever calls me. Seems @Telus is down.

  • lindsaycrump Lindsay Crump (@lindsaycrump) reported

    @markburm @TELUS Where does everyone live? I live in Toronto and can’t make calls, texts or use data. Thought they cut my service for some reason. But if I’m not the only one than guess that’s not the readon

  • davidb27111 davidb2711 (@davidb27111) reported

    @TELUSsupport @TELUS But ...."TELUS Service Status" does NOT show an outage (30mins later...)

  • Peter_Muscat Peter Muscat (@Peter_Muscat) reported from Toronto, Ontario

    Also seeing tweets from people as far away as #Winnipeg saying they have no #Telus service either. #Telusdown

  • StepLava16 Stephanie Lavallee (@StepLava16) reported

    @markburm @TELUS Me too bad timing for no service

  • itsnechellev Nechelle V (@itsnechellev) reported

    @TELUSsupport my phone won’t connect to the network. The Telus assist chat isn’t working. And I have no service to call customer support. Please advice!