Telus Outage Report in Sooke, British Columbia
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The latest reports from users having issues in Sooke come from postal codes V9Z.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Sooke, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (50%)
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Phone (26%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map Near Sooke, British Columbia
The most recent Telus outage reports came from the following cities: Sooke.
| City | Problem Type | Report Time |
|---|---|---|
 Sooke |
Phone | |
| Sooke |
TV | |
| Sooke |
Internet | |
| Sooke |
Phone | |
| Sooke |
Phone | |
| Sooke |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports Near Sooke, British Columbia
Latest outage, problems and issue reports in Sooke and nearby locations:
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Derek Lewers
(@critiklthinking) reported
from
Langford, British Columbia
@EComm911_info congrats on your new Dispatch centre here in Victoria, however tried calling to report an incident and it was like calling Telus and was on hold for nearly 10min as it said call takers were busy. As such, missed the ability to report as parties left scene #yyj
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Reg Brick
(@hellonature) reported
from
Colwood, British Columbia
@BridgieCasey @TELUS Block them. They are a horrible money loving, aggressive company w **** customer service.
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Jenn Tranmer
(@vicmomdoc) reported
from
Langford, British Columbia
@antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.
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West Coast Coco Mermaid 🧜🏾♀️
(@sherryella77) reported
from
Colwood, British Columbia
@MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Alex Pantelakis
(@Alexpantelakis2) reported
@garryvalk Hey @garryvalk maybe @telus should start a radio network.
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Jay Cam
(@edmabca26) reported
Pretty bad on Telus' part......I ordered a new phone on Feb 4th (2 week shipping) and already got a monthly bill on Feb 8th. Don't even have the ****** phone yet.
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Jay Cam
(@edmabca26) reported
@StatCan_eng @TELUS Pretty bad on Telus' part......I ordered a new phone on Feb 4th (2 week shipping) and already got a monthly bill on Feb 8th. Don't even have the ****** phone yet.
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Jennifer Samson
(@arieswriting) reported
So glad we are not with Telus anymore. Waiting that long for support is ridiculous. Shaw has so many ways of contact - chat, Twitter, phone - and I've never experienced waits like what Telus did today.
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David J Foley
(@Miradart) reported
@TELUSsupport I am desperately trying to help you guys salvage your reputation here. But I get crickets? As an update, just got another 8 spams just today. Telus used to only allow 'maybe' that many a year. Is Telus now unable to forward spam reports to Google for followup?
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Canadagraphs
(@canadagraphs) reported
@tc_dw I will never ever give Telus my $ for personal reasons, but I always considered Bell as a "if I get frustrated with Rogers I'll go to them" company.... but I am really just disgusted with everything I've been hearing about them lately.
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CDN Cynic
(@Cynic96104984) reported
But if you suggest that a tech needs to come out to do a hands-on inspection, @Telus will threaten you with a $50 charge if they don’t find anything wrong, which has me thinking they’re going to turn up the speed while that tech comes so they won’t find any problems. #trustissues
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Mean Mr. Gene🇨🇦
(@MeanMrGene) reported
@TELUS @TELUSsupport - Wow! After maxing out my 10G “unlimited” data - you really slow my phone down, making it almost unusable. I think an Etcha Sketch is faster!! After almost 30yrs of being a customer - I may have to shop around in a couple months for a better alternative.
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Kyle (the ghost of Trevor)
(@playoncrutches) reported
@BuresBlades Sadly, the same thing happened when I switched from Rogers/Fido to Telus. As soon as I left, they came calling back with a much better offer. But I told them to **** off. Same as when I left Shaw internet/cable. Too little too late.
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Ken Cunningham
(@KenCunn77721220) reported
Anyone interested in my PO saga. The Super who should have ph me 2/4 days ago phs, says, yes they sent it to Telus by mistake 8 days ago. Goods news. But it’s Cada Post, so apparently Telus is a large volume customer, so it might take a while before they give it back. Me😡