Telus

Telus Outage Report in Metchosin, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Metchosin, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Metchosin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Metchosin, British Columbia 01/18/2026 21:40

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Metchosin, British Columbia

The most recent Telus outage reports came from the following cities: Victoria and Sooke.

Loading map, please wait...
City Problem Type Report Time
CanadaVictoria Phone
CanadaVictoria Wi-fi
CanadaSooke Total Blackout
CanadaVictoria Internet
CanadaVictoria Internet
CanadaVictoria Internet

Community Discussion

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Telus Issues Reports Near Metchosin, British Columbia

Latest outage, problems and issue reports in Metchosin and nearby locations:

  • zaxbux Zach (@zaxbux) reported from Victoria, British Columbia

    Does anyone have any idea why some @Microsoft web properties (recently LinkedIn and Visual Studio Marketplace) randomly refuse connections? Appears to only be an issue on @Telus IPv6. Mobile data and IPv4 are not affected. 🤬🤯

  • BarbaraDarlin20 Barbara Darling (@BarbaraDarlin20) reported from Victoria, British Columbia

    @MirandaWiebe @TELUS Same here 4 hours and someone was supposed to call me back within 30 minutes twice now and I'm still waiting. Really bad customer service and I started at 730 this morning

  • audiophilia Anthony Kershaw (@audiophilia) reported from View Royal, British Columbia

    @TELUSsupport @TELUS thx Dave in Tech Support (via phone). The hour long hold was worth it. Total professional and very effective. Did he know his stuff! 👍👍

  • brandonscript Brandon ::1 (@brandonscript) reported from Victoria, British Columbia

    @cohix Hmmm I had a pretty bad experience with them years ago, but if my choice is them or Telus idk!

  • LloydMildon Lloyd Mildon (@LloydMildon) reported from Oak Bay, British Columbia

    On my @TELUS optik TV I now have to watch ads before I am permitted to move on to the programming. This is horrible. I’m the customer. I’m the guy paying the bills. Just stop it, @telus. @telussupport

  • sherryella77 West Coast Coco Mermaid 🧜🏾‍♀️ (@sherryella77) reported from Colwood, British Columbia

    @MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.

  • hellonature Reg Brick (@hellonature) reported from Colwood, British Columbia

    @BridgieCasey @TELUS Block them. They are a horrible money loving, aggressive company w **** customer service.

  • canukgenie Penny Holt (@canukgenie) reported from Saanich, British Columbia

    @gillrh They are the worst, along with mobile phone plans. You should have been a fly on the wall where Chris took on Telus. Not pretty.

  • vicmomdoc Jenn Tranmer (@vicmomdoc) reported from Langford, British Columbia

    @antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.

  • bellasugarsega Jody Klassen (@bellasugarsega) reported from Langford, British Columbia

    I was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.

  • critiklthinking Derek Lewers (@critiklthinking) reported from Langford, British Columbia

    @EComm911_info congrats on your new Dispatch centre here in Victoria, however tried calling to report an incident and it was like calling Telus and was on hold for nearly 10min as it said call takers were busy. As such, missed the ability to report as parties left scene #yyj

  • brandonscript Brandon Rylow (@brandonscript) reported from Saanich, British Columbia

    I didn’t cost Rogers a dime in staffing in the last 12 months, and I’ve been a pretty easy going customer for 15 years. I’m done though. I’m done being their customer. I want a cell phone plan with a company that isn’t this despicable, but sadly Telus and Bell are on that list.

  • holtyny Ian holt (@holtyny) reported from Victoria, British Columbia

    @TELUS @TELUSsupport as long as this keeps going on I will advise our new neighbours to go to @Shawhelp a lady yesterday was having problems with telus to move in next month so now she is calling shaw this morning. Shaw as been brilliant.

  • tesla_tours Tesla Tours (@tesla_tours) reported from Victoria, British Columbia

    @EmmaCParston @Google People complain that high quality electronic products by companies like Apple and Tesla are overpriced until they waste valuable time on the alternatives. For my part, I’m wishing I’d stayed with Fido & Shaw instead of getting duped into Telus’ marketing-first service-last model

  • tysoup Ty_soup (@tysoup) reported from Victoria, British Columbia

    @telusmobility so glad I spent my entire 30 minute lunch on hold with you.. had to hang up as I got to go back to work (something your staff apparently doesn’t do) simple question with 0 answers available online for it.. ppl say I shld leave TELUS, considering it now

  • sherryella77 Sherry Merriam (@sherryella77) reported from Victoria, British Columbia

    Going on day 8 & still no email on iPhone. Can’t get any of the old emails I need for this #militarymove What an absolute shit show. Im so mad I could spit nails. The “I’m sorry’s are getting super freaking old. Day 2 with no call back from TELUS even tho Im in queue #telusfail

  • Cheri_L_S Cheri S (@Cheri_L_S) reported from Victoria, British Columbia

    Telus has made 0 attempt to contact me about my TV taking longer than the "few weeks" promised when I signed up 16 wks ago. I was told weeks ago there was a Covid related delay & that someone would contact me. No contact. No stock problems @ Bestbuy. Where is my TV? @TELUSsupport

  • Tamjam3z Tam Jam💲 (@Tamjam3z) reported from Esquimalt, British Columbia

    Why ******** does telus keep calling me at 745pm every night and hanging up? Get real.

  • RevheidiK Revheidi Koschzeck (@RevheidiK) reported from Langford, British Columbia

    How is it the Province's fault that a million people couldn't follow simple instructions and wait to call for a vaccination until it was their turn? Not having a callback queue was definitely a big mistake which I hope Telus will fix. #blamegame #CommonSense

  • RealNealDeal H. Neal Cropper (@RealNealDeal) reported from Metchosin, British Columbia

    @dewolfe001 @TELUS I really wanted to switch to Telus but everyone I spoke with was so inept I ended up staying with Shaw and their substandard service. I just couldn't imagine having to deal with them as a customer when discussing switching and becoming a customer was so very bad.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • pmpierce Pamela Marie Pierce (@pmpierce) reported

    Re: NB time issues: @BellMobility /Virgin claim it’s them/problem is fixed, but I use @TELUS and my phone is currently an hour ahead of Google’s AST. I have no idea what time it is. My hope is that for the first time in history, this somehow will result in my being early all day

  • Dwayne__Tuck Stupid Halloween Name (@Dwayne__Tuck) reported

    @koodo I have a billing problem. Transferred 3 of my koodo phones to telus. Showing I owe over $1100 to koodo. What the hell?

  • shira21 Shira D. (@shira21) reported

    @CraveHelp Hi, I am also unable to sign in to Crave through my tv provider (Telus). I keep being told I need a subscription when I have one. Is this a known problem for many people or do you need to look at my account directly? Thanks

  • Shawhelp Shaw Help (@Shawhelp) reported

    @brad23jordan23 I understand you have a service call appointment on Wednesday? Is your Telus install date set to be before or after the Shaw service call appointment? - Jesse

  • FarmboyDRose Darren Rose (@FarmboyDRose) reported

    @GregCKL Bell network went back but my Telus did not , pretty crazy

  • RebeccaTrenton Rebecca Trenton (@RebeccaTrenton) reported

    I just signed up with Telus and now I’m Leaving them cause their customer service is the worst!!! I mean they suck!!!

  • Roadhog59 Hugh (@Roadhog59) reported

    @CFL @TELUS I’d bring my lovely wife, and you can donate the round trip flights to a charity as I live just down the road from Hamilton and would be happy to drive there 👍

  • pugganoche Dave ⛏ (@pugganoche) reported

    @michellehacon It's a Bell-wide issue today from what I have read. Our Telus service isn't doing it.

  • Rufeo Matt (@Rufeo) reported

    @PeteLau The Ceo cant even fix the data issue with the soft ware ox 11.11. Telus data access point failed to update and crashed many carriers. DONT buy this garbage in Canada.

  • pankratze Eric Pankratz (@pankratze) reported from Watrous, Saskatchewan

    @CFL @TELUS I would take my Twitterless son. He has never been to a #GreyCup