Telus

Telus Outage Report in Metchosin, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and tv.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Metchosin, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Metchosin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Metchosin, British Columbia 05/21/2025 20:45

May 21: Problems at Telus

Telus is having issues since 03:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (53%)

    Internet (53%)

  2. Phone (22%)

    Phone (22%)

  3. TV (9%)

    TV (9%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Metchosin, British Columbia

The most recent Telus outage reports came from the following cities: Victoria.

Loading map, please wait...
City Problem Type Report Time
CanadaVictoria Phone
CanadaVictoria Internet
CanadaVictoria Phone
CanadaVictoria Internet
CanadaVictoria Internet
CanadaVictoria Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Metchosin, British Columbia

Latest outage, problems and issue reports in Metchosin and nearby locations:

  • audiophilia Anthony Kershaw (@audiophilia) reported from View Royal, British Columbia

    @TELUSsupport @TELUS thx Dave in Tech Support (via phone). The hour long hold was worth it. Total professional and very effective. Did he know his stuff! 👍👍

  • brandonscript Brandon Rylow (@brandonscript) reported from Saanich, British Columbia

    I didn’t cost Rogers a dime in staffing in the last 12 months, and I’ve been a pretty easy going customer for 15 years. I’m done though. I’m done being their customer. I want a cell phone plan with a company that isn’t this despicable, but sadly Telus and Bell are on that list.

  • tysoup Ty_soup (@tysoup) reported from Victoria, British Columbia

    @telusmobility so glad I spent my entire 30 minute lunch on hold with you.. had to hang up as I got to go back to work (something your staff apparently doesn’t do) simple question with 0 answers available online for it.. ppl say I shld leave TELUS, considering it now

  • sherryella77 West Coast Coco Mermaid 🧜🏾‍♀️ (@sherryella77) reported from Colwood, British Columbia

    @MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.

  • brandonscript Brandon ::1 (@brandonscript) reported from Victoria, British Columbia

    @cohix Hmmm I had a pretty bad experience with them years ago, but if my choice is them or Telus idk!

  • hellonature Reg Brick (@hellonature) reported from Colwood, British Columbia

    @BridgieCasey @TELUS Block them. They are a horrible money loving, aggressive company w **** customer service.

  • JRossfamilymed Jennifer Ross (@JRossfamilymed) reported from Prospect Lake, British Columbia

    @DrRitaMc @cpsbc_ca @BCFamilyDoctors Hahahahha is that us after death? Maybe that is a new service telus health could offer? Communication with the dead doctor?

  • GordieLogan Fully Vaxed Gordie Logan (@GordieLogan) reported from Langford, British Columbia

    Oh @TELUS, as a 30yr+ customer, I’ve never been so frustrated. I just had my appt for tomorrow cancelled. All because fiber hasn’t been run to the house yet. This is after an appt last week was cancelled for the same reason. Plz note, I made last weeks appt a month ago.

  • LloydMildon Lloyd Mildon (@LloydMildon) reported from Oak Bay, British Columbia

    On my @TELUS optik TV I now have to watch ads before I am permitted to move on to the programming. This is horrible. I’m the customer. I’m the guy paying the bills. Just stop it, @telus. @telussupport

  • brentsmi Brent Smithurst (@brentsmi) reported from Colwood, British Columbia

    All I want for Christmas is more than one bar (at best) of cel service in Royal Bay. Get it together, @TELUS /@Bell. I’ll switch to @rogers if they’ll do something about this. 2.5 years of this is ridiculous!

  • Tamjam3z Tam Jam💲 (@Tamjam3z) reported from Esquimalt, British Columbia

    Why ******** does telus keep calling me at 745pm every night and hanging up? Get real.

  • zaxbux Zach (@zaxbux) reported from Victoria, British Columbia

    Does anyone have any idea why some @Microsoft web properties (recently LinkedIn and Visual Studio Marketplace) randomly refuse connections? Appears to only be an issue on @Telus IPv6. Mobile data and IPv4 are not affected. 🤬🤯

  • RevheidiK Revheidi Koschzeck (@RevheidiK) reported from Langford, British Columbia

    How is it the Province's fault that a million people couldn't follow simple instructions and wait to call for a vaccination until it was their turn? Not having a callback queue was definitely a big mistake which I hope Telus will fix. #blamegame #CommonSense

  • RealNealDeal H. Neal Cropper (@RealNealDeal) reported from Metchosin, British Columbia

    @dewolfe001 @TELUS I really wanted to switch to Telus but everyone I spoke with was so inept I ended up staying with Shaw and their substandard service. I just couldn't imagine having to deal with them as a customer when discussing switching and becoming a customer was so very bad.

  • bellasugarsega Jody Klassen (@bellasugarsega) reported from Langford, British Columbia

    I was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.

  • Cheri_L_S Cheri S (@Cheri_L_S) reported from Victoria, British Columbia

    Telus has made 0 attempt to contact me about my TV taking longer than the "few weeks" promised when I signed up 16 wks ago. I was told weeks ago there was a Covid related delay & that someone would contact me. No contact. No stock problems @ Bestbuy. Where is my TV? @TELUSsupport

  • ChrisSadeler Christiane Sadeler (@ChrisSadeler) reported from Saanich, British Columbia

    @TELUS you may want to check Twitter for comments on @koodo. Or check the @koodo community board. A lot of upset people for terrible service. One more try from me to get the money due to me and my next move is CRTC. #unbelievable corporate arrogance and inaptitude.

  • olyfilmgirl 🇨🇦🏳️‍🌈 Talia M. Wilson #GenXZeneca 🌈🇺🇸 (@olyfilmgirl) reported from Colwood, British Columbia

    Switching back to Shaw for internet. Although Telus's website said our service wouldn't change, the guy Drew talked to said we could only get slower internet. So, just waiting for Shaw order to process. And who new self install was a thing?

  • RealNealDeal H. Neal Cropper (@RealNealDeal) reported from Metchosin, British Columbia

    @p_barbeau @TuraEmanuela @DrKathleenRoss1 Sorry, I have to ask. How does Telus get away with charging service fees to access longitudinal care then? I don't get how they're allowed to do what doctors cannot.

  • scampden Sarah Campden (she, her) (@scampden) reported from Saanich, British Columbia

    I haven't used it yet, but for those that have, is Telus Health fee based service? I think I may need an antibiotic and the thought of waiting outside a non-existent walk in clinic is awful #bcmed #yyj

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • luigis_dad ⭕ 416 Banshee ⭕ (@luigis_dad) reported

    @TELUSsupport Is Telus service down in Ontario? Mines not working.

  • m_ozga13 Mike Ozga (@m_ozga13) reported

    @LogiBerra If I didn't pay for Telus TV i might actually have broken down in tears tbh

  • The_Calgarian The Calgarian (@The_Calgarian) reported

    Wow…thanks for responding. In SE Calgary. Almost half of my company is experiencing same problems plus about 10 other people with Telus phones in my personal life. All have the same problem….dropping almost every call and ‘choppy robot voice’ I know you are aware of it

  • drumstyx Erich Knoop (@drumstyx) reported

    @TELUSsupport data service isn't working in the GTA for Telus and koodo

  • yourbcagent Anshu Arora (@yourbcagent) reported from Winnipeg, Manitoba

    @TELUS network getting worse by the minute

  • Ls08504956L L.S (@Ls08504956L) reported

    @TELUS Hi telus, this number 778-541-2206 called me claiming to be a representative from Telus. When I said this isn't a good time, the male on the other line hung up. I called the number back and it did not connect to Telus. Please help stop these scam calls. Thank you.

  • albertaoil37 oilisback (@albertaoil37) reported

    @TELUS be ashamed!!! You are now charging your customers who pay with cc a 1.5% fee ( plus tax of course) I’m sure the cc transaction fees weren’t already priced into your charges 🙄🙄 . The big 3 have already monopolized the industry and their greed shows every day. WORST SRVCE!

  • whooaaapppp Kasper Hekmatyar (@whooaaapppp) reported

    I guess rogers is laughing right now because Telus is down ATM cant use 5G @TELUSsupport

  • Shane_01976 shane grover (@Shane_01976) reported

    @DhaliwalSports Telus has a dedicated Vancouver canucks sports channel 913 just for Vancouver canucks games that they never ever use called Sportsnet one Vancouver canucks hockey should use this channel for tonight's game

  • BoekFayek Fayek Boek (@BoekFayek) reported

    @callmeRedbeard @TELUS @TELUS is one of the worst kind when it comes to grab money from Canadians.