Telus Outage Report in Metchosin, British Columbia

Problems in the last 24 hours in Metchosin, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Metchosin, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (48%)
• Phone (23%)
• Wi-fi (13%)
• TV (7%)
• E-mail (5%)
• Total Blackout (5%)

Live Outage Map Near Metchosin, British Columbia

The most recent Telus outage reports came from the following cities: Sooke, and Victoria.

City	Problem Type	Report Time
Sooke	Phone	5 days ago
Victoria	Internet	5 days ago
Victoria	Internet	5 days ago
Victoria	E-mail	5 days ago
Victoria	TV	16 days ago
Victoria	Internet	21 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Metchosin, British Columbia

Latest outage, problems and issue reports in Metchosin and nearby locations:

• 
  H. Neal Cropper (@RealNealDeal) reported 6 minutes ago from Metchosin, British Columbia

  @p_barbeau @TuraEmanuela @DrKathleenRoss1 Sorry, I have to ask. How does Telus get away with charging service fees to access longitudinal care then? I don't get how they're allowed to do what doctors cannot.

• 
  Brandon ::1 (@brandonscript) reported 7 minutes ago from Victoria, British Columbia

  @cohix Hmmm I had a pretty bad experience with them years ago, but if my choice is them or Telus idk!

• 
  Barbara Darling (@BarbaraDarlin20) reported 9 minutes ago from Victoria, British Columbia

  @MirandaWiebe @TELUS Same here 4 hours and someone was supposed to call me back within 30 minutes twice now and I'm still waiting. Really bad customer service and I started at 730 this morning

• 
  Lloyd Mildon (@LloydMildon) reported 11 minutes ago from Oak Bay, British Columbia

  On my @TELUS optik TV I now have to watch ads before I am permitted to move on to the programming. This is horrible. I’m the customer. I’m the guy paying the bills. Just stop it, @telus. @telussupport

• 
  Anthony Kershaw (@audiophilia) reported 12 minutes ago from View Royal, British Columbia

  @TELUSsupport @TELUS thx Dave in Tech Support (via phone). The hour long hold was worth it. Total professional and very effective. Did he know his stuff! 👍👍

• 
  Cheri S (@Cheri_L_S) reported 15 minutes ago from Victoria, British Columbia

  Telus has made 0 attempt to contact me about my TV taking longer than the "few weeks" promised when I signed up 16 wks ago. I was told weeks ago there was a Covid related delay & that someone would contact me. No contact. No stock problems @ Bestbuy. Where is my TV? @TELUSsupport

• 
  Jennifer Ross (@JRossfamilymed) reported 21 minutes ago from Prospect Lake, British Columbia

  @DrRitaMc @cpsbc_ca @BCFamilyDoctors Hahahahha is that us after death? Maybe that is a new service telus health could offer? Communication with the dead doctor?

• 
  Ty_soup (@tysoup) reported 22 minutes ago from Victoria, British Columbia

  @telusmobility so glad I spent my entire 30 minute lunch on hold with you.. had to hang up as I got to go back to work (something your staff apparently doesn’t do) simple question with 0 answers available online for it.. ppl say I shld leave TELUS, considering it now

• 
  Brandon Rylow (@brandonscript) reported 25 minutes ago from Saanich, British Columbia

  I didn’t cost Rogers a dime in staffing in the last 12 months, and I’ve been a pretty easy going customer for 15 years. I’m done though. I’m done being their customer. I want a cell phone plan with a company that isn’t this despicable, but sadly Telus and Bell are on that list.

• 
  Revheidi Koschzeck (@RevheidiK) reported 28 minutes ago from Langford, British Columbia

  How is it the Province's fault that a million people couldn't follow simple instructions and wait to call for a vaccination until it was their turn? Not having a callback queue was definitely a big mistake which I hope Telus will fix. #blamegame #CommonSense

• 
  H. Neal Cropper (@RealNealDeal) reported 28 minutes ago from Metchosin, British Columbia

  @dewolfe001 @TELUS I really wanted to switch to Telus but everyone I spoke with was so inept I ended up staying with Shaw and their substandard service. I just couldn't imagine having to deal with them as a customer when discussing switching and becoming a customer was so very bad.

• 
  Sherry Merriam (@sherryella77) reported 29 minutes ago from Victoria, British Columbia

  Going on day 8 & still no email on iPhone. Can’t get any of the old emails I need for this #militarymove What an absolute shit show. Im so mad I could spit nails. The “I’m sorry’s are getting super freaking old. Day 2 with no call back from TELUS even tho Im in queue #telusfail

• 
  West Coast Coco Mermaid 🧜🏾‍♀️ (@sherryella77) reported 35 minutes ago from Colwood, British Columbia

  @MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.

• 
  Jody Klassen (@bellasugarsega) reported 46 minutes ago from Langford, British Columbia

  I was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.

• 
  Reg Brick (@hellonature) reported 47 minutes ago from Colwood, British Columbia

  @BridgieCasey @TELUS Block them. They are a horrible money loving, aggressive company w **** customer service.

• 
  Sarah Campden (she, her) (@scampden) reported 50 minutes ago from Saanich, British Columbia

  I haven't used it yet, but for those that have, is Telus Health fee based service? I think I may need an antibiotic and the thought of waiting outside a non-existent walk in clinic is awful #bcmed #yyj

• 
  Tam Jam💲 (@Tamjam3z) reported 56 minutes ago from Esquimalt, British Columbia

  Why ******** does telus keep calling me at 745pm every night and hanging up? Get real.

• 
  Fully Vaxed Gordie Logan (@GordieLogan) reported 57 minutes ago from Langford, British Columbia

  Oh @TELUS, as a 30yr+ customer, I’ve never been so frustrated. I just had my appt for tomorrow cancelled. All because fiber hasn’t been run to the house yet. This is after an appt last week was cancelled for the same reason. Plz note, I made last weeks appt a month ago.

• 
  Zach (@zaxbux) reported 59 minutes ago from Victoria, British Columbia

  Does anyone have any idea why some @Microsoft web properties (recently LinkedIn and Visual Studio Marketplace) randomly refuse connections? Appears to only be an issue on @Telus IPv6. Mobile data and IPv4 are not affected. 🤬🤯

• 
  🇨🇦🏳️‍🌈 Talia M. Wilson #GenXZeneca 🌈🇺🇸 (@olyfilmgirl) reported 60 minutes ago from Colwood, British Columbia

  Switching back to Shaw for internet. Although Telus's website said our service wouldn't change, the guy Drew talked to said we could only get slower internet. So, just waiting for Shaw order to process. And who new self install was a thing?

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Christine Dix (@downhomesunset) reported 5 minutes ago

  @Grolsch02 @JasonOnTheDrums @UCPCaucus 2/2 Before that happened, the clinic took 25% of poor people (I’m on AISH, and my family dr moved there). The seller had it worked out in the contract that they had to keep us. Telus wiggled out of it somehow; my dr got sick and I was booted. Have you called a news station?

• 
  Coeur 😷 (@CoeurB) reported 7 minutes ago

  @Aly_B_YYC When I moved last fall I was strongly considering Oxio. When I called Telus to cancel, they were very quick to match pricing. I know one contact who had signed up & was very happy with them.

• 
  Dawn Van Zant, Editor, owner of Investorideas (@ZantDawn) reported 9 minutes ago

  How is TELUS Corporation ( $T.TO) still in business ? They have screwed up our account every time we have to make a change or someone moves- just terrible service

• 
  malakajoe (@malakajoe) reported 11 minutes ago

  @ShawInfo has to be the worst cable and internet provider in Calgary. Switched from #telus and their customer service reps are useless. Time to switch back to Telus after only a week.

• 
  tris 🫧 (@tristynnn) reported 12 minutes ago

  It’s nearly impossible to get through to telus customer service I swear to god

• 
  urmom (@420tease) reported 19 minutes ago

  @TELUSsupport Why are all my services not working @TELUS @TELUSsupport

• 
  Ashish Srivastava (@ashishsriv) reported 24 minutes ago

  @TELUS I am tired with Telus Internet. Please help in smooth termination of service ASAP.

• 
  TELUS (@TELUS) reported 24 minutes ago

  @valid_heart_art Hi Val, this feature is free! To turn on call control:Login to My TELUS Plans & Devices>Select the user/phone number that you wish to modify>Select the Call Control tab>Select Start Using Call Control>Select the Call Control toggle on/ turn on call control. Hope that helps!

• 
  urmom (@420tease) reported 24 minutes ago

  @TELUS yo telus. I still have no wifi or TV me along with many other telus users. And you wont give any updates about the problem??? Worst company ever totally switching, if they will let me switch. They tend to manipulate you to stay with them

• 
  Sunil Khandade (@SunilKhandade) reported 24 minutes ago

  @TELUSsupport I was using the Telus Smarhub service 3 months back and then I canceled it. However, Rep said I will get an email from Telus to return the equipment but so far I received nothing. I need to return the SmartHub, Security Camera. My Details: My account: 605471142