Telus Outage Report in Metchosin, British Columbia
No problems detected
If you are having issues, please submit a report below.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Metchosin, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Metchosin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
-
Internet (49%)
-
Phone (26%)
-
Wi-fi (9%)
-
TV (6%)
-
Total Blackout (5%)
-
E-mail (4%)
Live Outage Map Near Metchosin, British Columbia
The most recent Telus outage reports came from the following cities: Victoria and Sooke.
| City | Problem Type | Report Time |
|---|---|---|
 Victoria |
Phone | |
| Victoria |
Wi-fi | |
| Sooke |
Total Blackout | |
| Victoria |
Internet | |
| Victoria |
Internet | |
| Victoria |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Metchosin, British Columbia
Latest outage, problems and issue reports in Metchosin and nearby locations:
-
Cheri S
(@Cheri_L_S) reported
from
Victoria, British Columbia
Telus has made 0 attempt to contact me about my TV taking longer than the "few weeks" promised when I signed up 16 wks ago. I was told weeks ago there was a Covid related delay & that someone would contact me. No contact. No stock problems @ Bestbuy. Where is my TV? @TELUSsupport
-
Brandon Rylow
(@brandonscript) reported
from
Saanich, British Columbia
I didn’t cost Rogers a dime in staffing in the last 12 months, and I’ve been a pretty easy going customer for 15 years. I’m done though. I’m done being their customer. I want a cell phone plan with a company that isn’t this despicable, but sadly Telus and Bell are on that list.
-
Barbara Darling
(@BarbaraDarlin20) reported
from
Victoria, British Columbia
@MirandaWiebe @TELUS Same here 4 hours and someone was supposed to call me back within 30 minutes twice now and I'm still waiting. Really bad customer service and I started at 730 this morning
-
Zach
(@zaxbux) reported
from
Victoria, British Columbia
Does anyone have any idea why some @Microsoft web properties (recently LinkedIn and Visual Studio Marketplace) randomly refuse connections? Appears to only be an issue on @Telus IPv6. Mobile data and IPv4 are not affected. 🤬🤯
-
Jody Klassen
(@bellasugarsega) reported
from
Langford, British Columbia
I was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.
-
Lloyd Mildon
(@LloydMildon) reported
from
Oak Bay, British Columbia
On my @TELUS optik TV I now have to watch ads before I am permitted to move on to the programming. This is horrible. I’m the customer. I’m the guy paying the bills. Just stop it, @telus. @telussupport
-
🇨🇦🏳️🌈 Talia M. Wilson #GenXZeneca 🌈🇺🇸
(@olyfilmgirl) reported
from
Colwood, British Columbia
Switching back to Shaw for internet. Although Telus's website said our service wouldn't change, the guy Drew talked to said we could only get slower internet. So, just waiting for Shaw order to process. And who new self install was a thing?
-
Reg Brick
(@hellonature) reported
from
Colwood, British Columbia
@BridgieCasey @TELUS Block them. They are a horrible money loving, aggressive company w **** customer service.
-
Tam Jam💲
(@Tamjam3z) reported
from
Esquimalt, British Columbia
Why ******** does telus keep calling me at 745pm every night and hanging up? Get real.
-
West Coast Coco Mermaid 🧜🏾♀️
(@sherryella77) reported
from
Colwood, British Columbia
@MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.
-
Sarah Campden (she, her)
(@scampden) reported
from
Saanich, British Columbia
I haven't used it yet, but for those that have, is Telus Health fee based service? I think I may need an antibiotic and the thought of waiting outside a non-existent walk in clinic is awful #bcmed #yyj
-
H. Neal Cropper
(@RealNealDeal) reported
from
Metchosin, British Columbia
@dewolfe001 @TELUS I really wanted to switch to Telus but everyone I spoke with was so inept I ended up staying with Shaw and their substandard service. I just couldn't imagine having to deal with them as a customer when discussing switching and becoming a customer was so very bad.
-
Fully Vaxed Gordie Logan
(@GordieLogan) reported
from
Langford, British Columbia
Oh @TELUS, as a 30yr+ customer, I’ve never been so frustrated. I just had my appt for tomorrow cancelled. All because fiber hasn’t been run to the house yet. This is after an appt last week was cancelled for the same reason. Plz note, I made last weeks appt a month ago.
-
Brandon ::1
(@brandonscript) reported
from
Victoria, British Columbia
@cohix Hmmm I had a pretty bad experience with them years ago, but if my choice is them or Telus idk!
-
Revheidi Koschzeck
(@RevheidiK) reported
from
Langford, British Columbia
How is it the Province's fault that a million people couldn't follow simple instructions and wait to call for a vaccination until it was their turn? Not having a callback queue was definitely a big mistake which I hope Telus will fix. #blamegame #CommonSense
-
H. Neal Cropper
(@RealNealDeal) reported
from
Metchosin, British Columbia
@p_barbeau @TuraEmanuela @DrKathleenRoss1 Sorry, I have to ask. How does Telus get away with charging service fees to access longitudinal care then? I don't get how they're allowed to do what doctors cannot.
-
Jennifer Ross
(@JRossfamilymed) reported
from
Prospect Lake, British Columbia
@DrRitaMc @cpsbc_ca @BCFamilyDoctors Hahahahha is that us after death? Maybe that is a new service telus health could offer? Communication with the dead doctor?
-
Ty_soup
(@tysoup) reported
from
Victoria, British Columbia
@telusmobility so glad I spent my entire 30 minute lunch on hold with you.. had to hang up as I got to go back to work (something your staff apparently doesn’t do) simple question with 0 answers available online for it.. ppl say I shld leave TELUS, considering it now
-
Christiane Sadeler
(@ChrisSadeler) reported
from
Saanich, British Columbia
@TELUS you may want to check Twitter for comments on @koodo. Or check the @koodo community board. A lot of upset people for terrible service. One more try from me to get the money due to me and my next move is CRTC. #unbelievable corporate arrogance and inaptitude.
-
Anthony Kershaw
(@audiophilia) reported
from
View Royal, British Columbia
@TELUSsupport @TELUS thx Dave in Tech Support (via phone). The hour long hold was worth it. Total professional and very effective. Did he know his stuff! 👍👍
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
Lexi 🌾 is a very mean girl
(@Lexi_InTheCave) reported
y'all complaining about housing prices and the job market but what I'll never forgive boomers for is being the reason Telus doesn't include an input button on their optik television remotes
-
Iain McKechnie
(@IainMcKechnie) reported
@K_elly_B @rwpickard @TELUS They are not concerned but that is not all that important as there is bigger issues at play
-
addison
(@killieo_) reported
@TELUS can you get your ******* **** together and fix my wifi because if my wifi keeps dying tonight its not gonna be the only thing
-
Kyris 🔜 FE2022 🇨🇦🏳️🌈
(@NS_Kyris) reported
So that being what it is @TELUS @TELUSsupport I like your advertising style got any good plans I have a need for good service
-
Global Cooperation #VaccineEquity
(@TheShoeLady33) reported
@dockevinmcleod Well BC govt has set up contracts with Telus and Maple to deliver primary care for a Fee. So that's how they think it's a help to physicians, doesn't seem helpful from my vantage point. Btw tried Telus, 3 week wait to book online for phone call script renewal
-
Adi Lally
(@adilally3) reported
@TELUSsupport well I would like to file a complaint against Telus fibre bulid team for playing the blame game on township. Thank you and I would like ticket made with it.
-
Andy 💉 🇺🇦 🇨🇦Я стою з Україною
(@UncleRee1) reported
I am infuriated by a company that has TWICE now been asked to send a bill. Nit one in nearly 6 months. Currently my TV and internet are down despite me phoning earlier (on hold for an hour) to report a payment. FFS. On hold AGAIN now. @TELUSsupport @TELUS #yql
-
Mikaufoxy 🐶💣🌻🇺🇦 #WearAMask 💉x3
(@Mikaufoxy) reported
So @TELUS is also harassing my roommate and I at home too. They've been making phone calls almost daily, and it's getting really annoying when they make a phone call and I'm in the middle of a stream. Leave us ******** alone!
-
jeanm
(@JeanmJeanmackay) reported
@TELUSsupport Interest that someone from Telus can come to my door and reduce my monthly bill by $20 a month plus give Telus home security. Why did I waste 3 hrs of my time on the phone with your useless customer loyalty department?
-
Nirbhau
(@DhillonWrites) reported
Anyone else having issues with Telus mobility internet in Brampton?