Telus Outage Report in Metchosin, British Columbia
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Metchosin, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Metchosin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 28: Problems at Telus
Telus is having issues since 03:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
-
Internet
-
Phone
-
Wi-fi
-
TV
-
Total Blackout
-
E-mail
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.Telus Issues Reports Near Metchosin, British Columbia
Latest outage, problems and issue reports in Metchosin and nearby locations:-
Brent Smithurst (@brentsmi) reported from Colwood, British Columbia
All I want for Christmas is more than one bar (at best) of cel service in Royal Bay. Get it together, @TELUS /@Bell. I’ll switch to @rogers if they’ll do something about this. 2.5 years of this is ridiculous!
-
Christiane Sadeler (@ChrisSadeler) reported from Saanich, British Columbia
@TELUS you may want to check Twitter for comments on @koodo. Or check the @koodo community board. A lot of upset people for terrible service. One more try from me to get the money due to me and my next move is CRTC. #unbelievable corporate arrogance and inaptitude.
-
Sarah Campden (she, her) (@scampden) reported from Saanich, British Columbia
I haven't used it yet, but for those that have, is Telus Health fee based service? I think I may need an antibiotic and the thought of waiting outside a non-existent walk in clinic is awful #bcmed #yyj
-
🇨🇦🏳️🌈 Talia M. Wilson #GenXZeneca 🌈🇺🇸 (@olyfilmgirl) reported from Colwood, British Columbia
Switching back to Shaw for internet. Although Telus's website said our service wouldn't change, the guy Drew talked to said we could only get slower internet. So, just waiting for Shaw order to process. And who new self install was a thing?
-
H. Neal Cropper (@RealNealDeal) reported from Metchosin, British Columbia
@p_barbeau @TuraEmanuela @DrKathleenRoss1 Sorry, I have to ask. How does Telus get away with charging service fees to access longitudinal care then? I don't get how they're allowed to do what doctors cannot.
-
Jennifer Ross (@JRossfamilymed) reported from Prospect Lake, British Columbia
@DrRitaMc @cpsbc_ca @BCFamilyDoctors Hahahahha is that us after death? Maybe that is a new service telus health could offer? Communication with the dead doctor?
-
Fully Vaxed Gordie Logan (@GordieLogan) reported from Langford, British Columbia
Oh @TELUS, as a 30yr+ customer, I’ve never been so frustrated. I just had my appt for tomorrow cancelled. All because fiber hasn’t been run to the house yet. This is after an appt last week was cancelled for the same reason. Plz note, I made last weeks appt a month ago.
-
Tam Jam💲 (@Tamjam3z) reported from Esquimalt, British Columbia
Why ******** does telus keep calling me at 745pm every night and hanging up? Get real.
-
Zach (@zaxbux) reported from Victoria, British Columbia
Does anyone have any idea why some @Microsoft web properties (recently LinkedIn and Visual Studio Marketplace) randomly refuse connections? Appears to only be an issue on @Telus IPv6. Mobile data and IPv4 are not affected. 🤬🤯
-
H. Neal Cropper (@RealNealDeal) reported from Metchosin, British Columbia
@dewolfe001 @TELUS I really wanted to switch to Telus but everyone I spoke with was so inept I ended up staying with Shaw and their substandard service. I just couldn't imagine having to deal with them as a customer when discussing switching and becoming a customer was so very bad.
-
Jody Klassen (@bellasugarsega) reported from Langford, British Columbia
I was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.
-
Lloyd Mildon (@LloydMildon) reported from Oak Bay, British Columbia
On my @TELUS optik TV I now have to watch ads before I am permitted to move on to the programming. This is horrible. I’m the customer. I’m the guy paying the bills. Just stop it, @telus. @telussupport
-
Brandon Rylow (@brandonscript) reported from Saanich, British Columbia
I didn’t cost Rogers a dime in staffing in the last 12 months, and I’ve been a pretty easy going customer for 15 years. I’m done though. I’m done being their customer. I want a cell phone plan with a company that isn’t this despicable, but sadly Telus and Bell are on that list.
-
Revheidi Koschzeck (@RevheidiK) reported from Langford, British Columbia
How is it the Province's fault that a million people couldn't follow simple instructions and wait to call for a vaccination until it was their turn? Not having a callback queue was definitely a big mistake which I hope Telus will fix. #blamegame #CommonSense
-
Reg Brick (@hellonature) reported from Colwood, British Columbia
@BridgieCasey @TELUS Block them. They are a horrible money loving, aggressive company w **** customer service.
-
Cheri S (@Cheri_L_S) reported from Victoria, British Columbia
Telus has made 0 attempt to contact me about my TV taking longer than the "few weeks" promised when I signed up 16 wks ago. I was told weeks ago there was a Covid related delay & that someone would contact me. No contact. No stock problems @ Bestbuy. Where is my TV? @TELUSsupport
-
Anthony Kershaw (@audiophilia) reported from View Royal, British Columbia
@TELUSsupport @TELUS thx Dave in Tech Support (via phone). The hour long hold was worth it. Total professional and very effective. Did he know his stuff! 👍👍
-
West Coast Coco Mermaid 🧜🏾♀️ (@sherryella77) reported from Colwood, British Columbia
@MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.
-
Brandon ::1 (@brandonscript) reported from Victoria, British Columbia
@cohix Hmmm I had a pretty bad experience with them years ago, but if my choice is them or Telus idk!
-
Ty_soup (@tysoup) reported from Victoria, British Columbia
@telusmobility so glad I spent my entire 30 minute lunch on hold with you.. had to hang up as I got to go back to work (something your staff apparently doesn’t do) simple question with 0 answers available online for it.. ppl say I shld leave TELUS, considering it now
Telus Issues Reports
Latest outage, problems and issue reports in social media:-
DEE🦊 🍁 (@happyfinko) reported
@bertameisje @21DustNBones Apply for a customer service work from home. Any of the telecons. Telus or Bell
-
Ninja Mermaid 🪩 | Gremlin Arc (@theninjamermaid) reported
@TELUS ayusin niyo HR department ninyo or whoever is in charge for contacting for the Mckinley branch applicants. Calling out of nowhere and being rude as **** on the phone. Parang taga kanto 🤢
-
Honey_Ryderseashells (@ryderseashells) reported
@kingofqueensla1 @ChristineGuent8 @Bell When we had a Telus in home service a couple months ago we were notified that the technician would ascertain if it were safe or not to enter the house first. He arrived in a mask and kept it on the whole time.
-
So much craziness in the world (@Worldisscary) reported
So safe to say I will never be a customer of @TELUS based on these kind of interactions.
-
So much craziness in the world (@Worldisscary) reported
Don’t trust Telus. They would rather protect a person getting a phone illegally than an actual customer. She then lecturered me about online security and said I gave the person my permission to steal my identity by visiting websites. Really? Do you think I needed that?
-
So much craziness in the world (@Worldisscary) reported
So a @TELUS sales person came to my door. Said someone at the house wanted fiber optic internet. Lie. I told her I don’t trust Telus because they allowed a person to use my identity to have a cell phone. I tried to cancel but they wouldn’t until I filed a police report. So I…
-
Hardly Shocked (@NotOftenShocked) reported
@VeganSteve420 @DrKateTO @Bell Does Telus force all their techs to wear some goofy useless thing on their face at the whim of a customer? What if the customer demanded no clothing at all? Or only pink shirts. Where would it end?
-
Habzz (@Habzz55) reported
@jazzyt559 They charge us a fortune for ****** service and constant issue with the internet. Might be time to look at Telus
-
Ryan Jesse (@RyanCPFG) reported
@TELUSsupport this is to get everyone to never use Telus in Edmonton. They’ll waste your time by not sending installers for your internet and when YOU chase them down after 4 hrs of calls, they’ll tell you ‘sorry we don’t have fiber in you’re area until next month. Shaw does
-
Justin Sastaunik (@Sastaunik05) reported
@TELUSsupport I can't login because someone has ked my account, and your callcenter always transfers me to a number that is only open like 9-5pm. I also can't use Telus assist because I can't login I need help ASAP