Telus

Telus Outage in Metchosin, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Telus problems in the last 24 hours in Metchosin, British Columbia

The following chart shows the number of reports that we have received about Telus over the past 24 hours from users in Metchosin and near by areas. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

Telus Outage Chart in Metchosin, British Columbia 09/21/2021 07:30

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Most Reported Problems:

  • Internet 45.37% Internet
  • Phone 31.23% Phone
  • Wi-fi 8.27% Wi-fi
  • TV 6.39% TV
  • E-mail 5.28% E-mail
  • Total Blackout 3.48% Total Blackout

Telus Outage Map Near Metchosin, British Columbia

The most recent outage reports and issues originated from Victoria, Sooke and Metchosin.

CanadaVictoria Wi-fi
CanadaVictoria Internet
CanadaVictoria Internet
CanadaVictoria Internet
CanadaVictoria Wi-fi
CanadaVictoria Wi-fi

Telus in Metchosin, British Columbia Comments

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Telus Issues Reports Near Metchosin, British Columbia

Latest outage, problems and issue reports in Metchosin and nearby locations:
  • zaxbux Zach (@zaxbux) reported from Victoria, British Columbia

    Does anyone have any idea why some @Microsoft web properties (recently LinkedIn and Visual Studio Marketplace) randomly refuse connections? Appears to only be an issue on @Telus IPv6. Mobile data and IPv4 are not affected. 🤬🤯

  • RealNealDeal H. Neal Cropper (@RealNealDeal) reported from Metchosin, British Columbia

    @dewolfe001 @TELUS I really wanted to switch to Telus but everyone I spoke with was so inept I ended up staying with Shaw and their substandard service. I just couldn't imagine having to deal with them as a customer when discussing switching and becoming a customer was so very bad.

  • bellasugarsega Jody Klassen (@bellasugarsega) reported from Langford, British Columbia

    I was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.

  • LloydMildon Lloyd Mildon (@LloydMildon) reported from Oak Bay, British Columbia

    On my @TELUS optik TV I now have to watch ads before I am permitted to move on to the programming. This is horrible. I’m the customer. I’m the guy paying the bills. Just stop it, @telus. @telussupport

  • brandonscript Brandon Rylow (@brandonscript) reported from Saanich, British Columbia

    I didn’t cost Rogers a dime in staffing in the last 12 months, and I’ve been a pretty easy going customer for 15 years. I’m done though. I’m done being their customer. I want a cell phone plan with a company that isn’t this despicable, but sadly Telus and Bell are on that list.

  • RevheidiK Revheidi Koschzeck (@RevheidiK) reported from Langford, British Columbia

    How is it the Province's fault that a million people couldn't follow simple instructions and wait to call for a vaccination until it was their turn? Not having a callback queue was definitely a big mistake which I hope Telus will fix. #blamegame #CommonSense

  • hellonature Reg Brick (@hellonature) reported from Colwood, British Columbia

    @BridgieCasey @TELUS Block them. They are a horrible money loving, aggressive company w **** customer service.

  • Cheri_L_S Cheri S (@Cheri_L_S) reported from Victoria, British Columbia

    Telus has made 0 attempt to contact me about my TV taking longer than the "few weeks" promised when I signed up 16 wks ago. I was told weeks ago there was a Covid related delay & that someone would contact me. No contact. No stock problems @ Bestbuy. Where is my TV? @TELUSsupport

  • audiophilia Anthony Kershaw (@audiophilia) reported from View Royal, British Columbia

    @TELUSsupport @TELUS thx Dave in Tech Support (via phone). The hour long hold was worth it. Total professional and very effective. Did he know his stuff! 👍👍

  • sherryella77 West Coast Coco Mermaid 🧜🏾‍♀️ (@sherryella77) reported from Colwood, British Columbia

    @MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.

  • brandonscript Brandon ::1 (@brandonscript) reported from Victoria, British Columbia

    @cohix Hmmm I had a pretty bad experience with them years ago, but if my choice is them or Telus idk!

  • tysoup Ty_soup (@tysoup) reported from Victoria, British Columbia

    @telusmobility so glad I spent my entire 30 minute lunch on hold with you.. had to hang up as I got to go back to work (something your staff apparently doesn’t do) simple question with 0 answers available online for it.. ppl say I shld leave TELUS, considering it now

  • BarbaraDarlin20 Barbara Darling (@BarbaraDarlin20) reported from Victoria, British Columbia

    @MirandaWiebe @TELUS Same here 4 hours and someone was supposed to call me back within 30 minutes twice now and I'm still waiting. Really bad customer service and I started at 730 this morning

  • sherryella77 Sherry Merriam (@sherryella77) reported from Victoria, British Columbia

    Going on day 8 & still no email on iPhone. Can’t get any of the old emails I need for this #militarymove What an absolute shit show. Im so mad I could spit nails. The “I’m sorry’s are getting super freaking old. Day 2 with no call back from TELUS even tho Im in queue #telusfail

  • vicmomdoc Jenn Tranmer (@vicmomdoc) reported from Langford, British Columbia

    @antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.

  • holtyny Ian holt (@holtyny) reported from Victoria, British Columbia

    @TELUS @TELUSsupport as long as this keeps going on I will advise our new neighbours to go to @Shawhelp a lady yesterday was having problems with telus to move in next month so now she is calling shaw this morning. Shaw as been brilliant.

  • tesla_tours Tesla Tours (@tesla_tours) reported from Victoria, British Columbia

    @EmmaCParston @Google People complain that high quality electronic products by companies like Apple and Tesla are overpriced until they waste valuable time on the alternatives. For my part, I’m wishing I’d stayed with Fido & Shaw instead of getting duped into Telus’ marketing-first service-last model

  • critiklthinking Derek Lewers (@critiklthinking) reported from Langford, British Columbia

    @EComm911_info congrats on your new Dispatch centre here in Victoria, however tried calling to report an incident and it was like calling Telus and was on hold for nearly 10min as it said call takers were busy. As such, missed the ability to report as parties left scene #yyj

  • canukgenie Penny Holt (@canukgenie) reported from Saanich, British Columbia

    @gillrh They are the worst, along with mobile phone plans. You should have been a fly on the wall where Chris took on Telus. Not pretty.

Telus Issues Reports

Latest outage, problems and issue reports in social media:
  • Marilyn65517252 Marilynn (@Marilyn65517252) reported

    @ve6dpa Hey ,I got a brand new one of those ,bag,extra battery,the whole kit and kabootle sold to me by @TELUS and used maybe 6 months and was told...sorry dear they are not going to work anymore.What dear,you want me to buy back a phone that doesn't work ??? Now why would I do that?

  • terrykhoyt1 Bubble Tey (@terrykhoyt1) reported

    @katynotie I saw these poor buggers from telus in purple polos wandering around my neighborhood with clipboards going door to door, presumably sales of some sort. Bad timing.

  • The_Vendelo Sir Venskellington Esq. XII 🇨🇦 Meatsuit Pilot (@The_Vendelo) reported

    @_spatsula Shaw is routinely an ******* when it comes to net. I was considering switching to them because of the gigabit, but that makes me go😬all over again and stick w/ Telus. I hope they fix the **** fast for you.

  • hellofisher Steve Fisher (@hellofisher) reported

    The most frustrating service I use is by far the #telus Pik TV app. Difficult to navigate and consistently locks me out. I don’t experience this with any other streaming service. I can’t believe how poorly it is designed.

  • electro_cute Angel Clemente-Jones (@electro_cute) reported

    @TELUSsupport can you please DM me? I cannot port my current phone number to TELUS - got new SIM cards in the mail today. Have tried calling but unable to help. Thanks!

  • CrunchyCarpets Kerry Sauriol (@CrunchyCarpets) reported

    Omg @telus don’t come and sell “deals” at my door. Offer me same deals via email. Give me deals for being a good customer. Not at my door in 2021

  • miafonthemove Mia Finn (@miafonthemove) reported

    @TELUSsupport you have suspended our account in error due to a mistake Telus made. You are now telling us we cannot get it reconnected until tomorrow. This is the worst. #customerfail #customerservice #badcustomerservice

  • EricMnard1 Éric Ménard (@EricMnard1) reported

    @TELUS **** that phone 2805$ not ******* way I going to buy this at that price.

  • Nabatron Homie El Guacamole (@Nabatron) reported

    @TELUSsupport @TELUS anyone working today? Been on hold for hours! Need help with TV!

  • FallHammerLive FallHammer (@FallHammerLive) reported

    Hey @TELUS , my internet went out this morning. After a few hours of getting transferred, being on hold, and trouble shooting I am being told the soonest a technician can come is Thursday. At that point I will be without Internet for 4 days. That’s acceptable customer service?