Telus Outage Report in Metchosin, British Columbia

Problems in the last 24 hours in Metchosin, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Metchosin, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (49%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Live Outage Map Near Metchosin, British Columbia

The most recent Telus outage reports came from the following cities: Sooke, and Victoria.

City	Problem Type	Report Time
Sooke	Phone	9 days ago
Victoria	Internet	9 days ago
Victoria	Internet	9 days ago
Victoria	E-mail	9 days ago
Victoria	TV	19 days ago
Victoria	Internet	24 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Metchosin, British Columbia

Latest outage, problems and issue reports in Metchosin and nearby locations:

• 
  Ty_soup (@tysoup) reported 4 minutes ago from Victoria, British Columbia

  @telusmobility so glad I spent my entire 30 minute lunch on hold with you.. had to hang up as I got to go back to work (something your staff apparently doesn’t do) simple question with 0 answers available online for it.. ppl say I shld leave TELUS, considering it now

• 
  Brandon ::1 (@brandonscript) reported 5 minutes ago from Victoria, British Columbia

  @cohix Hmmm I had a pretty bad experience with them years ago, but if my choice is them or Telus idk!

• 
  Barbara Darling (@BarbaraDarlin20) reported 6 minutes ago from Victoria, British Columbia

  @MirandaWiebe @TELUS Same here 4 hours and someone was supposed to call me back within 30 minutes twice now and I'm still waiting. Really bad customer service and I started at 730 this morning

• 
  Jody Klassen (@bellasugarsega) reported 9 minutes ago from Langford, British Columbia

  I was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.

• 
  Tam Jam💲 (@Tamjam3z) reported 16 minutes ago from Esquimalt, British Columbia

  Why ******** does telus keep calling me at 745pm every night and hanging up? Get real.

• 
  Reg Brick (@hellonature) reported 18 minutes ago from Colwood, British Columbia

  @BridgieCasey @TELUS Block them. They are a horrible money loving, aggressive company w **** customer service.

• 
  Jennifer Ross (@JRossfamilymed) reported 19 minutes ago from Prospect Lake, British Columbia

  @DrRitaMc @cpsbc_ca @BCFamilyDoctors Hahahahha is that us after death? Maybe that is a new service telus health could offer? Communication with the dead doctor?

• 
  Cheri S (@Cheri_L_S) reported 25 minutes ago from Victoria, British Columbia

  Telus has made 0 attempt to contact me about my TV taking longer than the "few weeks" promised when I signed up 16 wks ago. I was told weeks ago there was a Covid related delay & that someone would contact me. No contact. No stock problems @ Bestbuy. Where is my TV? @TELUSsupport

• 
  Revheidi Koschzeck (@RevheidiK) reported 27 minutes ago from Langford, British Columbia

  How is it the Province's fault that a million people couldn't follow simple instructions and wait to call for a vaccination until it was their turn? Not having a callback queue was definitely a big mistake which I hope Telus will fix. #blamegame #CommonSense

• 
  🇨🇦🏳️‍🌈 Talia M. Wilson #GenXZeneca 🌈🇺🇸 (@olyfilmgirl) reported 28 minutes ago from Colwood, British Columbia

  Switching back to Shaw for internet. Although Telus's website said our service wouldn't change, the guy Drew talked to said we could only get slower internet. So, just waiting for Shaw order to process. And who new self install was a thing?

• 
  Fully Vaxed Gordie Logan (@GordieLogan) reported 30 minutes ago from Langford, British Columbia

  Oh @TELUS, as a 30yr+ customer, I’ve never been so frustrated. I just had my appt for tomorrow cancelled. All because fiber hasn’t been run to the house yet. This is after an appt last week was cancelled for the same reason. Plz note, I made last weeks appt a month ago.

• 
  Anthony Kershaw (@audiophilia) reported 33 minutes ago from View Royal, British Columbia

  @TELUSsupport @TELUS thx Dave in Tech Support (via phone). The hour long hold was worth it. Total professional and very effective. Did he know his stuff! 👍👍

• 
  Sherry Merriam (@sherryella77) reported 33 minutes ago from Victoria, British Columbia

  Going on day 8 & still no email on iPhone. Can’t get any of the old emails I need for this #militarymove What an absolute shit show. Im so mad I could spit nails. The “I’m sorry’s are getting super freaking old. Day 2 with no call back from TELUS even tho Im in queue #telusfail

• 
  West Coast Coco Mermaid 🧜🏾‍♀️ (@sherryella77) reported 37 minutes ago from Colwood, British Columbia

  @MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.

• 
  Brandon Rylow (@brandonscript) reported 38 minutes ago from Saanich, British Columbia

  I didn’t cost Rogers a dime in staffing in the last 12 months, and I’ve been a pretty easy going customer for 15 years. I’m done though. I’m done being their customer. I want a cell phone plan with a company that isn’t this despicable, but sadly Telus and Bell are on that list.

• 
  H. Neal Cropper (@RealNealDeal) reported 40 minutes ago from Metchosin, British Columbia

  @p_barbeau @TuraEmanuela @DrKathleenRoss1 Sorry, I have to ask. How does Telus get away with charging service fees to access longitudinal care then? I don't get how they're allowed to do what doctors cannot.

• 
  H. Neal Cropper (@RealNealDeal) reported 44 minutes ago from Metchosin, British Columbia

  @dewolfe001 @TELUS I really wanted to switch to Telus but everyone I spoke with was so inept I ended up staying with Shaw and their substandard service. I just couldn't imagine having to deal with them as a customer when discussing switching and becoming a customer was so very bad.

• 
  Zach (@zaxbux) reported 48 minutes ago from Victoria, British Columbia

  Does anyone have any idea why some @Microsoft web properties (recently LinkedIn and Visual Studio Marketplace) randomly refuse connections? Appears to only be an issue on @Telus IPv6. Mobile data and IPv4 are not affected. 🤬🤯

• 
  Lloyd Mildon (@LloydMildon) reported 51 minutes ago from Oak Bay, British Columbia

  On my @TELUS optik TV I now have to watch ads before I am permitted to move on to the programming. This is horrible. I’m the customer. I’m the guy paying the bills. Just stop it, @telus. @telussupport

• 
  Sarah Campden (she, her) (@scampden) reported 54 minutes ago from Saanich, British Columbia

  I haven't used it yet, but for those that have, is Telus Health fee based service? I think I may need an antibiotic and the thought of waiting outside a non-existent walk in clinic is awful #bcmed #yyj

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Matt Garrow (@mattyg12) reported 3 minutes ago

  @TELUS Just received my 2nd horrendous example of customer service from Telus in the last week. Installer was a no show last week. Re-booked. Today's installer called today after 11 and said he'd be there in 30. No show again! Just brutal and disruptive.

• 
  Elle Jaysee (@newHatshepsut) reported 8 minutes ago

  @Tonygeheran I’ve been a loyal telus customer for 21 years & never considered switching to a different provider until now. Telus is threatening to cut off my service a few days before Christmas (dec 20) because I am less than 2 weeks late paying my bill which is less than $135!

• 
  sashi (@xxsashixx) reported 10 minutes ago

  @TELUS @TELUSsupport my fibre bill with taxes is $16 higher than what it is supposed to. Also I’m also $150 short on my bill credits as what was agreed on, on my original service agreement

• 
  CJ Ireland (@ireland_89) reported 12 minutes ago

  @TELUS service in rural Alberta has been getting worse over the past year. I travel primarily rural for my job and rely heavily on cell service that is non existent in more places than ever. They claim there’s nothing wrong. Something needs to be done. @RealTalkRJ #RealTalkRJ

• 
  Faye Fox (@MissFaye77) reported 14 minutes ago

  @TELUS I just got a call from your ADT team and want to cancel. Then they dropped me into a phone queue. I thought customer service was your bag? #badservice now I’m taking to someone else about my account with no intro.

• 
  Faye Fox (@MissFaye77) reported 17 minutes ago

  @TELUS now I’m being transferred back to have my account cancelled again #wasteoftime this is why I don’t pick up the phone when companies call. I’m 49 minutes and counting to resolve an issue that I didn’t start for a service that hasn’t worked in 18 months

• 
  Alicia (@adb193) reported 21 minutes ago

  @Indigeneer @AprilCalgary Are the telus health app docs allowed to prescribe meds? Oh man I hope you get the help you need

• 
  neil (@asodhi74) reported 23 minutes ago

  @telusmobility is telus looking into improvements to their network coverage in Brampton North East, Ontario. Very poor signal. Lot of new development has come here but no nearby Signal towers. Happy to use your service but need signal boosting.

• 
  Elle Jaysee (@newHatshepsut) reported 24 minutes ago

  @Tonygeheran you make more than 4 million dollars per year but you think it’s ok to cancel a persons cell service (during the season of giving) for owing $134 for 2 weeks. Absolutely despicable! Meanwhile Telus claims to care about people’s health? What B.S. Shame on you!

• 
  Anders Lundgren (@TotallyAnders) reported 28 minutes ago

  @NaveenN07582058 @TELUSint There always are, but TELUS pays terrible bad.