Telus Outage Report in Metchosin, British Columbia

Problems in the last 24 hours in Metchosin, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Metchosin, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (49%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Live Outage Map Near Metchosin, British Columbia

The most recent Telus outage reports came from the following cities: Sooke, and Victoria.

City	Problem Type	Report Time
Sooke	Phone	11 days ago
Victoria	Internet	11 days ago
Victoria	Internet	11 days ago
Victoria	E-mail	11 days ago
Victoria	TV	21 days ago
Victoria	Internet	26 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Metchosin, British Columbia

Latest outage, problems and issue reports in Metchosin and nearby locations:

• 
  Sarah Campden (she, her) (@scampden) reported 19 seconds ago from Saanich, British Columbia

  I haven't used it yet, but for those that have, is Telus Health fee based service? I think I may need an antibiotic and the thought of waiting outside a non-existent walk in clinic is awful #bcmed #yyj

• 
  Brent Smithurst (@brentsmi) reported 4 minutes ago from Colwood, British Columbia

  All I want for Christmas is more than one bar (at best) of cel service in Royal Bay. Get it together, @TELUS /@Bell. I’ll switch to @rogers if they’ll do something about this. 2.5 years of this is ridiculous!

• 
  H. Neal Cropper (@RealNealDeal) reported 8 minutes ago from Metchosin, British Columbia

  @p_barbeau @TuraEmanuela @DrKathleenRoss1 Sorry, I have to ask. How does Telus get away with charging service fees to access longitudinal care then? I don't get how they're allowed to do what doctors cannot.

• 
  H. Neal Cropper (@RealNealDeal) reported 8 minutes ago from Metchosin, British Columbia

  @dewolfe001 @TELUS I really wanted to switch to Telus but everyone I spoke with was so inept I ended up staying with Shaw and their substandard service. I just couldn't imagine having to deal with them as a customer when discussing switching and becoming a customer was so very bad.

• 
  Anthony Kershaw (@audiophilia) reported 10 minutes ago from View Royal, British Columbia

  @TELUSsupport @TELUS thx Dave in Tech Support (via phone). The hour long hold was worth it. Total professional and very effective. Did he know his stuff! 👍👍

• 
  Revheidi Koschzeck (@RevheidiK) reported 18 minutes ago from Langford, British Columbia

  How is it the Province's fault that a million people couldn't follow simple instructions and wait to call for a vaccination until it was their turn? Not having a callback queue was definitely a big mistake which I hope Telus will fix. #blamegame #CommonSense

• 
  Cheri S (@Cheri_L_S) reported 21 minutes ago from Victoria, British Columbia

  Telus has made 0 attempt to contact me about my TV taking longer than the "few weeks" promised when I signed up 16 wks ago. I was told weeks ago there was a Covid related delay & that someone would contact me. No contact. No stock problems @ Bestbuy. Where is my TV? @TELUSsupport

• 
  Lloyd Mildon (@LloydMildon) reported 27 minutes ago from Oak Bay, British Columbia

  On my @TELUS optik TV I now have to watch ads before I am permitted to move on to the programming. This is horrible. I’m the customer. I’m the guy paying the bills. Just stop it, @telus. @telussupport

• 
  Ty_soup (@tysoup) reported 29 minutes ago from Victoria, British Columbia

  @telusmobility so glad I spent my entire 30 minute lunch on hold with you.. had to hang up as I got to go back to work (something your staff apparently doesn’t do) simple question with 0 answers available online for it.. ppl say I shld leave TELUS, considering it now

• 
  Brandon ::1 (@brandonscript) reported 29 minutes ago from Victoria, British Columbia

  @cohix Hmmm I had a pretty bad experience with them years ago, but if my choice is them or Telus idk!

• 
  Reg Brick (@hellonature) reported 29 minutes ago from Colwood, British Columbia

  @BridgieCasey @TELUS Block them. They are a horrible money loving, aggressive company w **** customer service.

• 
  🇨🇦🏳️‍🌈 Talia M. Wilson #GenXZeneca 🌈🇺🇸 (@olyfilmgirl) reported 31 minutes ago from Colwood, British Columbia

  Switching back to Shaw for internet. Although Telus's website said our service wouldn't change, the guy Drew talked to said we could only get slower internet. So, just waiting for Shaw order to process. And who new self install was a thing?

• 
  Jody Klassen (@bellasugarsega) reported 34 minutes ago from Langford, British Columbia

  I was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.

• 
  Christiane Sadeler (@ChrisSadeler) reported 36 minutes ago from Saanich, British Columbia

  @TELUS you may want to check Twitter for comments on @koodo. Or check the @koodo community board. A lot of upset people for terrible service. One more try from me to get the money due to me and my next move is CRTC. #unbelievable corporate arrogance and inaptitude.

• 
  Zach (@zaxbux) reported 37 minutes ago from Victoria, British Columbia

  Does anyone have any idea why some @Microsoft web properties (recently LinkedIn and Visual Studio Marketplace) randomly refuse connections? Appears to only be an issue on @Telus IPv6. Mobile data and IPv4 are not affected. 🤬🤯

• 
  Tam Jam💲 (@Tamjam3z) reported 42 minutes ago from Esquimalt, British Columbia

  Why ******** does telus keep calling me at 745pm every night and hanging up? Get real.

• 
  Brandon Rylow (@brandonscript) reported 54 minutes ago from Saanich, British Columbia

  I didn’t cost Rogers a dime in staffing in the last 12 months, and I’ve been a pretty easy going customer for 15 years. I’m done though. I’m done being their customer. I want a cell phone plan with a company that isn’t this despicable, but sadly Telus and Bell are on that list.

• 
  Jennifer Ross (@JRossfamilymed) reported 54 minutes ago from Prospect Lake, British Columbia

  @DrRitaMc @cpsbc_ca @BCFamilyDoctors Hahahahha is that us after death? Maybe that is a new service telus health could offer? Communication with the dead doctor?

• 
  West Coast Coco Mermaid 🧜🏾‍♀️ (@sherryella77) reported 57 minutes ago from Colwood, British Columbia

  @MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.

• 
  Fully Vaxed Gordie Logan (@GordieLogan) reported 58 minutes ago from Langford, British Columbia

  Oh @TELUS, as a 30yr+ customer, I’ve never been so frustrated. I just had my appt for tomorrow cancelled. All because fiber hasn’t been run to the house yet. This is after an appt last week was cancelled for the same reason. Plz note, I made last weeks appt a month ago.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  SW_ON_TRAFFIC (@SW_ON_TRAFFIC) reported 5 minutes ago

  Quite often while everyone's asleep at night @TELUS @TELUSsupport does #Network #Work on their systems, No access to data usually. It's happening less often now, but it still does occur. No communications often occur when this still happens Those who sleep at night don't see it.

• 
  Julie Reyes (@juliereyess) reported 6 minutes ago

  Bruh.. @TELUS, gonna need a full month refund after today. Had to ask a stranger while I was out if they had service or if it was just my phone that was broken smh

• 
  Jerk Pork ✌🏾 (@deecemberblues) reported 6 minutes ago

  Anybody have service with Koodo or Telus?

• 
  JimmyDee (@JimmyDee1999) reported 6 minutes ago

  @CP24 can you find out what’s going on with Telus service? No data no calls?

• 
  Bradley Dorrance (@DorranceBradley) reported 15 minutes ago

  PSA @Telus and @Koodo Mobility are experiencing an outage. Service went down a couple hours ago, and they don’t know when it will be restored.

• 
  Alex Baily (@highkey_harleyq) reported 16 minutes ago

  Well in the past 48 hours Facebook, Instagram and WhatsApp were down, twitch had a leak, Telus phone service is down, and they found the zodiac killer. What ********

• 
  Living the Dream in 1:64 scale (@ferg_thomas) reported 17 minutes ago

  @chaysecarr @TELUS Lost all service on Telus for an hour or two this afternoon

• 
  PartyNextFloor (@cheeseNrice130) reported 17 minutes ago

  @pixelpearlfect @TELUS @TELUSsupport My service out too, turned to Twitter for answers reset my phone and cleaned SIM card nothing

• 
  Edward Hehn (@hehn_edward) reported 17 minutes ago

  Telus reporting widespread wireless outage in Ontario and Quebec. 😤

• 
  Anthony Flynn (@anthonyjflynn) reported 20 minutes ago

  @elks @TELUS He is thinking that our GM is a disgraceful human being and really bad at his job. #FireBrockSunderland