Telus Outage Report in Metchosin, British Columbia

Problems in the last 24 hours in Metchosin, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Metchosin, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (49%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Live Outage Map Near Metchosin, British Columbia

The most recent Telus outage reports came from the following cities: Sooke, and Victoria.

City	Problem Type	Report Time
Sooke	Phone	7 days ago
Victoria	Internet	7 days ago
Victoria	Internet	7 days ago
Victoria	E-mail	7 days ago
Victoria	TV	17 days ago
Victoria	Internet	23 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Metchosin, British Columbia

Latest outage, problems and issue reports in Metchosin and nearby locations:

• 
  West Coast Coco Mermaid 🧜🏾‍♀️ (@sherryella77) reported 1 minute ago from Colwood, British Columbia

  @MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.

• 
  H. Neal Cropper (@RealNealDeal) reported 2 minutes ago from Metchosin, British Columbia

  @dewolfe001 @TELUS I really wanted to switch to Telus but everyone I spoke with was so inept I ended up staying with Shaw and their substandard service. I just couldn't imagine having to deal with them as a customer when discussing switching and becoming a customer was so very bad.

• 
  Revheidi Koschzeck (@RevheidiK) reported 12 minutes ago from Langford, British Columbia

  How is it the Province's fault that a million people couldn't follow simple instructions and wait to call for a vaccination until it was their turn? Not having a callback queue was definitely a big mistake which I hope Telus will fix. #blamegame #CommonSense

• 
  Jody Klassen (@bellasugarsega) reported 14 minutes ago from Langford, British Columbia

  I was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.

• 
  Derek Lewers (@critiklthinking) reported 17 minutes ago from Langford, British Columbia

  @EComm911_info congrats on your new Dispatch centre here in Victoria, however tried calling to report an incident and it was like calling Telus and was on hold for nearly 10min as it said call takers were busy. As such, missed the ability to report as parties left scene #yyj

• 
  Anthony Kershaw (@audiophilia) reported 18 minutes ago from View Royal, British Columbia

  @TELUSsupport @TELUS thx Dave in Tech Support (via phone). The hour long hold was worth it. Total professional and very effective. Did he know his stuff! 👍👍

• 
  Tam Jam💲 (@Tamjam3z) reported 19 minutes ago from Esquimalt, British Columbia

  Why ******** does telus keep calling me at 745pm every night and hanging up? Get real.

• 
  Ty_soup (@tysoup) reported 20 minutes ago from Victoria, British Columbia

  @telusmobility so glad I spent my entire 30 minute lunch on hold with you.. had to hang up as I got to go back to work (something your staff apparently doesn’t do) simple question with 0 answers available online for it.. ppl say I shld leave TELUS, considering it now

• 
  Ian holt (@holtyny) reported 24 minutes ago from Victoria, British Columbia

  @TELUS @TELUSsupport as long as this keeps going on I will advise our new neighbours to go to @Shawhelp a lady yesterday was having problems with telus to move in next month so now she is calling shaw this morning. Shaw as been brilliant.

• 
  Lloyd Mildon (@LloydMildon) reported 25 minutes ago from Oak Bay, British Columbia

  On my @TELUS optik TV I now have to watch ads before I am permitted to move on to the programming. This is horrible. I’m the customer. I’m the guy paying the bills. Just stop it, @telus. @telussupport

• 
  Barbara Darling (@BarbaraDarlin20) reported 27 minutes ago from Victoria, British Columbia

  @MirandaWiebe @TELUS Same here 4 hours and someone was supposed to call me back within 30 minutes twice now and I'm still waiting. Really bad customer service and I started at 730 this morning

• 
  Penny Holt (@canukgenie) reported 32 minutes ago from Saanich, British Columbia

  @gillrh They are the worst, along with mobile phone plans. You should have been a fly on the wall where Chris took on Telus. Not pretty.

• 
  Jenn Tranmer (@vicmomdoc) reported 34 minutes ago from Langford, British Columbia

  @antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.

• 
  Reg Brick (@hellonature) reported 38 minutes ago from Colwood, British Columbia

  @BridgieCasey @TELUS Block them. They are a horrible money loving, aggressive company w **** customer service.

• 
  Sherry Merriam (@sherryella77) reported 45 minutes ago from Victoria, British Columbia

  Going on day 8 & still no email on iPhone. Can’t get any of the old emails I need for this #militarymove What an absolute shit show. Im so mad I could spit nails. The “I’m sorry’s are getting super freaking old. Day 2 with no call back from TELUS even tho Im in queue #telusfail

• 
  Brandon Rylow (@brandonscript) reported 50 minutes ago from Saanich, British Columbia

  I didn’t cost Rogers a dime in staffing in the last 12 months, and I’ve been a pretty easy going customer for 15 years. I’m done though. I’m done being their customer. I want a cell phone plan with a company that isn’t this despicable, but sadly Telus and Bell are on that list.

• 
  Brandon ::1 (@brandonscript) reported 53 minutes ago from Victoria, British Columbia

  @cohix Hmmm I had a pretty bad experience with them years ago, but if my choice is them or Telus idk!

• 
  Tesla Tours (@tesla_tours) reported 53 minutes ago from Victoria, British Columbia

  @EmmaCParston @Google People complain that high quality electronic products by companies like Apple and Tesla are overpriced until they waste valuable time on the alternatives. For my part, I’m wishing I’d stayed with Fido & Shaw instead of getting duped into Telus’ marketing-first service-last model

• 
  Cheri S (@Cheri_L_S) reported 54 minutes ago from Victoria, British Columbia

  Telus has made 0 attempt to contact me about my TV taking longer than the "few weeks" promised when I signed up 16 wks ago. I was told weeks ago there was a Covid related delay & that someone would contact me. No contact. No stock problems @ Bestbuy. Where is my TV? @TELUSsupport

• 
  Zach (@zaxbux) reported 55 minutes ago from Victoria, British Columbia

  Does anyone have any idea why some @Microsoft web properties (recently LinkedIn and Visual Studio Marketplace) randomly refuse connections? Appears to only be an issue on @Telus IPv6. Mobile data and IPv4 are not affected. 🤬🤯

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  عبدالعزيز (@Bayounis) reported 2 minutes ago

  @TELUSsupport hi there. I’m out side canada with an over due payment and telus doesn’t support non canadian credit card payment for the bill !! Your phone support doesn’t connect And now I’m receiving emails about sending me to a collection agency!? I want to pay my bill

• 
  Malmö Of The Maritimes (@Malmo_Maritimes) reported 3 minutes ago

  @TrishaBourque @TELUS I'm w/ Public sub brand but legit until this Hurricane it has been good service. Easy to top up, some dead zones but it's PEI not New York. Yesterday visited a Senior on medical alert because family called but they got zero answer. Thinking I'd find em deceased or injured..

• 
  Julie B (@bartkolounger) reported 4 minutes ago

  @TELUS Is this why my rates are so damn high? How about you stop trying to play social Justice warriors with client money and do something that would really help Canadians? Cut your rates! Stop gouging customers!

• 
  bigmamakano (@Procrastik8) reported 9 minutes ago

  @ChrisWNunn @telus is still forcing a family member to do rapid tests every 72 hours. There is zero science to support this. I want so call a class action law suit.

• 
  Lothrazar (@lothrazar) reported 12 minutes ago

  @TELUS @FriendlyFuture Dont forget to cancel all pre authorized credit card payments to @TELUS otherwise they will scam you with a 1.5% fee for no reason

• 
  Admiral Saproling (@tcolahan) reported 14 minutes ago

  @Shawhelp Our Internet is terrible, really bad. Been especially bad all week with next to no connection every morning. Ookla finally pushes through after about 10 minutes, tells me I'm connected via Telus. So why are we paying for Shaw?

• 
  Victoria Grant (@Vee__Writes) reported 14 minutes ago

  Pretty sure they still owe Telus money from their Winter Olympics HSPA+ network migration

• 
  Patricia Bourque (@TrishaBourque) reported 14 minutes ago

  @Malmo_Maritimes @TELUS That 1 afternoon took so much out of me physically, and we knocked on every door. A Resident came with us most of the way, telling us who was not home. But that is/was my biggest fear. So many mobile issues, no phone or light. This is insane for 2022.

• 
  Tim Cheong (@TimCMF) reported 15 minutes ago

  @TekSavvyBuzz Cancelled the account 3 months ago, realized that you guys did not cancel it. Exactly what @TELUS did to me 4 years ago. At least, they paid me back. All I got from you guys were "ops sorry".

• 
  Zack (@CriticalGamer16) reported 18 minutes ago

  i give telus $100 a month and a lot of the time, it feels like im in a walmart using the same wireless internet as all the customers there. difference is, im hard wired into my modem and still have absolute garbage service. what a waste of time and money.