Telus Outage Report in Langford, British Columbia

Problems in the last 24 hours in Langford, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Langford, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (49%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Live Outage Map Near Langford, British Columbia

The most recent Telus outage reports came from the following cities: Sooke, and Victoria.

City	Problem Type	Report Time
Sooke	Phone	7 days ago
Victoria	Internet	7 days ago
Victoria	Internet	7 days ago
Victoria	E-mail	7 days ago
Victoria	TV	18 days ago
Victoria	Internet	23 days ago

Community Discussion

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Telus Issues Reports Near Langford, British Columbia

Latest outage, problems and issue reports in Langford and nearby locations:

• 
  Brandon Rylow (@brandonscript) reported 7 seconds ago from Saanich, British Columbia

  I didn’t cost Rogers a dime in staffing in the last 12 months, and I’ve been a pretty easy going customer for 15 years. I’m done though. I’m done being their customer. I want a cell phone plan with a company that isn’t this despicable, but sadly Telus and Bell are on that list.

• 
  Jennifer Ross (@JRossfamilymed) reported 3 minutes ago from Prospect Lake, British Columbia

  @DrRitaMc @cpsbc_ca @BCFamilyDoctors Hahahahha is that us after death? Maybe that is a new service telus health could offer? Communication with the dead doctor?

• 
  Anthony Kershaw (@audiophilia) reported 4 minutes ago from View Royal, British Columbia

  @TELUSsupport @TELUS thx Dave in Tech Support (via phone). The hour long hold was worth it. Total professional and very effective. Did he know his stuff! 👍👍

• 
  Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported 11 minutes ago from Central Saanich, British Columbia

  @PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.

• 
  Zach (@zaxbux) reported 14 minutes ago from Victoria, British Columbia

  Does anyone have any idea why some @Microsoft web properties (recently LinkedIn and Visual Studio Marketplace) randomly refuse connections? Appears to only be an issue on @Telus IPv6. Mobile data and IPv4 are not affected. 🤬🤯

• 
  Brandon ::1 (@brandonscript) reported 16 minutes ago from Victoria, British Columbia

  @cohix Hmmm I had a pretty bad experience with them years ago, but if my choice is them or Telus idk!

• 
  Sherry Merriam (@sherryella77) reported 22 minutes ago from Victoria, British Columbia

  Going on day 8 & still no email on iPhone. Can’t get any of the old emails I need for this #militarymove What an absolute shit show. Im so mad I could spit nails. The “I’m sorry’s are getting super freaking old. Day 2 with no call back from TELUS even tho Im in queue #telusfail

• 
  Lloyd Mildon (@LloydMildon) reported 26 minutes ago from Oak Bay, British Columbia

  On my @TELUS optik TV I now have to watch ads before I am permitted to move on to the programming. This is horrible. I’m the customer. I’m the guy paying the bills. Just stop it, @telus. @telussupport

• 
  West Coast Coco Mermaid 🧜🏾‍♀️ (@sherryella77) reported 31 minutes ago from Colwood, British Columbia

  @MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.

• 
  Jody Klassen (@bellasugarsega) reported 31 minutes ago from Langford, British Columbia

  I was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.

• 
  Revheidi Koschzeck (@RevheidiK) reported 33 minutes ago from Langford, British Columbia

  How is it the Province's fault that a million people couldn't follow simple instructions and wait to call for a vaccination until it was their turn? Not having a callback queue was definitely a big mistake which I hope Telus will fix. #blamegame #CommonSense

• 
  H. Neal Cropper (@RealNealDeal) reported 39 minutes ago from Metchosin, British Columbia

  @dewolfe001 @TELUS I really wanted to switch to Telus but everyone I spoke with was so inept I ended up staying with Shaw and their substandard service. I just couldn't imagine having to deal with them as a customer when discussing switching and becoming a customer was so very bad.

• 
  Fully Vaxed Gordie Logan (@GordieLogan) reported 40 minutes ago from Langford, British Columbia

  Oh @TELUS, as a 30yr+ customer, I’ve never been so frustrated. I just had my appt for tomorrow cancelled. All because fiber hasn’t been run to the house yet. This is after an appt last week was cancelled for the same reason. Plz note, I made last weeks appt a month ago.

• 
  Reg Brick (@hellonature) reported 44 minutes ago from Colwood, British Columbia

  @BridgieCasey @TELUS Block them. They are a horrible money loving, aggressive company w **** customer service.

• 
  H. Neal Cropper (@RealNealDeal) reported 46 minutes ago from Metchosin, British Columbia

  @p_barbeau @TuraEmanuela @DrKathleenRoss1 Sorry, I have to ask. How does Telus get away with charging service fees to access longitudinal care then? I don't get how they're allowed to do what doctors cannot.

• 
  Cheri S (@Cheri_L_S) reported 50 minutes ago from Victoria, British Columbia

  Telus has made 0 attempt to contact me about my TV taking longer than the "few weeks" promised when I signed up 16 wks ago. I was told weeks ago there was a Covid related delay & that someone would contact me. No contact. No stock problems @ Bestbuy. Where is my TV? @TELUSsupport

• 
  Barbara Darling (@BarbaraDarlin20) reported 52 minutes ago from Victoria, British Columbia

  @MirandaWiebe @TELUS Same here 4 hours and someone was supposed to call me back within 30 minutes twice now and I'm still waiting. Really bad customer service and I started at 730 this morning

• 
  Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported 52 minutes ago from Central Saanich, British Columbia

  @mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.

• 
  Tam Jam💲 (@Tamjam3z) reported 55 minutes ago from Esquimalt, British Columbia

  Why ******** does telus keep calling me at 745pm every night and hanging up? Get real.

• 
  Ty_soup (@tysoup) reported 57 minutes ago from Victoria, British Columbia

  @telusmobility so glad I spent my entire 30 minute lunch on hold with you.. had to hang up as I got to go back to work (something your staff apparently doesn’t do) simple question with 0 answers available online for it.. ppl say I shld leave TELUS, considering it now

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  TELUS Support (@TELUSsupport) reported 4 minutes ago

  @dabs241295 Hello. Please note that you have reached the TELUS Consumer Support. As we can see, this is a TELUS International related matter so we would advise you to contact them.

• 
  CJ (@crjackson1978) reported 4 minutes ago

  Hey @TELUS your pik tv app for Apple TV does not work. I spent an hour on a call with you yesterday and today the solution I was given was watch tv on your laptop. Not impressed, no offer to refund the fee for a broken product was given. I am cancelling it instead.

• 
  Dallas (@dtaks) reported 4 minutes ago

  @TELUSsupport Hello, if it was just my phone I would know enough to trouble shoot it as my phones problem. But it’s my Telus hub, my phone, wife’s, kids, other family and co workers. Even installed booster still drop calls no matter who’s phone is connected to it.

• 
  Joanne (@Joanne46466876) reported 6 minutes ago

  @Tim_Bousquet Hi Tim, a bit off topic however related. I am furious with both Bell and Telus along with everyone else. Bell sells you a bundle package that includes your “landline” which we now know is not true. I always justified the “landline” for emergency calls.

• 
  scotian kitty (@ScotianKitty) reported 6 minutes ago

  @TELUS @TELUSsupport @FriendlyFuture Well you can support this long time tell us client by giving me a reduction in my bill for the 76 hours I went without a phone for the 76 hours I went without being able to text and for the 76 hours I was unable to access the Internet

• 
  Letty (@jamieletto) reported 9 minutes ago

  @TELUSsupport @TELUS what is going on with service in NL? I’ve missed calls to report to work because my service isn’t working. I need to report to work to make money, in order to pay my Telus bill

• 
  Ron Clark (@RonClark282) reported 9 minutes ago

  @TELUS crappy customer service

• 
  Ron Clark (@RonClark282) reported 12 minutes ago

  @TELUS You're customer service is absolutely Pathetic

• 
  Ron Clark (@RonClark282) reported 13 minutes ago

  @TELUS so disappointed with your costumer service for long term guys like me

• 
  scotian kitty (@ScotianKitty) reported 15 minutes ago

  @TELUS @TELUSsupport bahaha my phone didn't work for three days so offering me a "free overages" is nothing but lipservice how do I get my bill reduced to reflect the amount of days I actually had service this month?? You better Telus.