Telus Outage Report in Langford, British Columbia

Problems in the last 24 hours in Langford, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Langford, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (48%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Live Outage Map Near Langford, British Columbia

The most recent Telus outage reports came from the following cities: Sooke, and Victoria.

City	Problem Type	Report Time
Sooke	Phone	9 days ago
Victoria	Internet	9 days ago
Victoria	Internet	9 days ago
Victoria	E-mail	9 days ago
Victoria	TV	19 days ago
Victoria	Internet	24 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Langford, British Columbia

Latest outage, problems and issue reports in Langford and nearby locations:

• 
  Sherry Merriam (@sherryella77) reported 2 minutes ago from Victoria, British Columbia

  Going on day 8 & still no email on iPhone. Can’t get any of the old emails I need for this #militarymove What an absolute shit show. Im so mad I could spit nails. The “I’m sorry’s are getting super freaking old. Day 2 with no call back from TELUS even tho Im in queue #telusfail

• 
  Cheri S (@Cheri_L_S) reported 2 minutes ago from Victoria, British Columbia

  Telus has made 0 attempt to contact me about my TV taking longer than the "few weeks" promised when I signed up 16 wks ago. I was told weeks ago there was a Covid related delay & that someone would contact me. No contact. No stock problems @ Bestbuy. Where is my TV? @TELUSsupport

• 
  Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported 6 minutes ago from Central Saanich, British Columbia

  @PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.

• 
  Brandon Rylow (@brandonscript) reported 7 minutes ago from Saanich, British Columbia

  I didn’t cost Rogers a dime in staffing in the last 12 months, and I’ve been a pretty easy going customer for 15 years. I’m done though. I’m done being their customer. I want a cell phone plan with a company that isn’t this despicable, but sadly Telus and Bell are on that list.

• 
  Ian holt (@holtyny) reported 16 minutes ago from Brentwood Bay, British Columbia

  @TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...

• 
  Lloyd Mildon (@LloydMildon) reported 18 minutes ago from Oak Bay, British Columbia

  On my @TELUS optik TV I now have to watch ads before I am permitted to move on to the programming. This is horrible. I’m the customer. I’m the guy paying the bills. Just stop it, @telus. @telussupport

• 
  Tesla Tours (@tesla_tours) reported 20 minutes ago from Victoria, British Columbia

  @EmmaCParston @Google People complain that high quality electronic products by companies like Apple and Tesla are overpriced until they waste valuable time on the alternatives. For my part, I’m wishing I’d stayed with Fido & Shaw instead of getting duped into Telus’ marketing-first service-last model

• 
  Derek Lewers (@critiklthinking) reported 22 minutes ago from Langford, British Columbia

  @EComm911_info congrats on your new Dispatch centre here in Victoria, however tried calling to report an incident and it was like calling Telus and was on hold for nearly 10min as it said call takers were busy. As such, missed the ability to report as parties left scene #yyj

• 
  West Coast Coco Mermaid 🧜🏾‍♀️ (@sherryella77) reported 25 minutes ago from Colwood, British Columbia

  @MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.

• 
  Revheidi Koschzeck (@RevheidiK) reported 28 minutes ago from Langford, British Columbia

  How is it the Province's fault that a million people couldn't follow simple instructions and wait to call for a vaccination until it was their turn? Not having a callback queue was definitely a big mistake which I hope Telus will fix. #blamegame #CommonSense

• 
  Jenn Tranmer (@vicmomdoc) reported 28 minutes ago from Langford, British Columbia

  @antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.

• 
  Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported 42 minutes ago from Central Saanich, British Columbia

  @mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.

• 
  Ty_soup (@tysoup) reported 43 minutes ago from Victoria, British Columbia

  @telusmobility so glad I spent my entire 30 minute lunch on hold with you.. had to hang up as I got to go back to work (something your staff apparently doesn’t do) simple question with 0 answers available online for it.. ppl say I shld leave TELUS, considering it now

• 
  Brandon ::1 (@brandonscript) reported 46 minutes ago from Victoria, British Columbia

  @cohix Hmmm I had a pretty bad experience with them years ago, but if my choice is them or Telus idk!

• 
  Barbara Darling (@BarbaraDarlin20) reported 48 minutes ago from Victoria, British Columbia

  @MirandaWiebe @TELUS Same here 4 hours and someone was supposed to call me back within 30 minutes twice now and I'm still waiting. Really bad customer service and I started at 730 this morning

• 
  Anthony Kershaw (@audiophilia) reported 48 minutes ago from View Royal, British Columbia

  @TELUSsupport @TELUS thx Dave in Tech Support (via phone). The hour long hold was worth it. Total professional and very effective. Did he know his stuff! 👍👍

• 
  Reg Brick (@hellonature) reported 49 minutes ago from Colwood, British Columbia

  @BridgieCasey @TELUS Block them. They are a horrible money loving, aggressive company w **** customer service.

• 
  Ian holt (@holtyny) reported 50 minutes ago from Victoria, British Columbia

  @TELUS @TELUSsupport as long as this keeps going on I will advise our new neighbours to go to @Shawhelp a lady yesterday was having problems with telus to move in next month so now she is calling shaw this morning. Shaw as been brilliant.

• 
  Penny Holt (@canukgenie) reported 55 minutes ago from Saanich, British Columbia

  @gillrh They are the worst, along with mobile phone plans. You should have been a fly on the wall where Chris took on Telus. Not pretty.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Joel Sacks (@joelsacks) reported 1 minute ago

  @Jake877x @TELUSsupport I think they’ve closed their customer service department. Their automated system today told me to try contact during regular business hours. And that was 12:30pm on a Monday! Telus isn’t gonna be around much longer with such service.

• 
  Jared McIntyre (@TZ_Kizaru) reported 1 minute ago

  @dalast1woke @hasanyahya04 @J3SV1N Bruh I have have Telus Fiber Optic, its a business plan it can do 700+Mbps down and 2ms ping.

• 
  Brad Kilshaw (@BradKilshaw) reported 3 minutes ago

  Does anyone else find it insane that @TELUS now warns you that they might charge you a service fee if you want to talk to an agent?

• 
  Jean-François Mezei (@jfmezei) reported 4 minutes ago

  @BenKlass @CANADALAND The end result is that Bell and Telus decided to build cellular in MB to compete against telco incumbent MTS. This is what drove prices down because Bell/Telus were out o hurt MTS by lowering prices to gain market share (they started with 0%). MTS has always been the incumbent.

• 
  SHIBASIS DAS (@SHIBASISDAS84) reported 9 minutes ago

  @TELUSsupport - I have been on the phone with Telus customer care for an hr. How long is the waiting..

• 
  Jean-François Mezei (@jfmezei) reported 9 minutes ago

  @BenKlass @CANADALAND When MTS bought Allstream it became black sheep because it stepped out of its territory to compete against Bell/Telus with CNCP’s national network. Also: Bell could no longer buy MTS because of Allstream being one of 2 national networks (telco + CNCP).

• 
  Jeff kinakin (@JeffKinakin) reported 10 minutes ago

  @TELUS @TELUSsupport what’s the point of having a customer service number when I can’t reach anyone due to your automated system?

• 
  larisa drozd (@peacequeenie) reported 14 minutes ago

  @theJagmeetSingh Forget about Telus!!! Worry about our broken Healthcare system!!! Patients rerouted, In-labour mothers closed MAT wards! How you would feel if this happened to your spouse while she in. labour?! Oh but Trudeau will bring in 500k new immigrants each yr.!

• 
  Eric Schild (@EricSchild2) reported 16 minutes ago

  @alonso_says @Lazarus1940 Nope. I've never seen the vans, altho Telus is running a similar program/pr campaign or whatever it is here in Vancouver too.

• 
  Ryan (@SimpleMoolah) reported 18 minutes ago

  @TELUS 2hrs wait time for a customer service rep is TOTALLY UNACCEPTABLE! Been on hold for 2hrs and NO ONE has answered yet!😡