Telus

Telus Outage Report in Langford, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Langford, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Langford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Langford, British Columbia 11/27/2025 02:20

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Langford, British Columbia

The most recent Telus outage reports came from the following cities: Victoria and Sooke.

Loading map, please wait...
City Problem Type Report Time
CanadaVictoria TV
CanadaVictoria TV
CanadaSooke TV
CanadaVictoria TV
CanadaVictoria Internet
CanadaVictoria TV

Community Discussion

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Telus Issues Reports Near Langford, British Columbia

Latest outage, problems and issue reports in Langford and nearby locations:

  • RealNealDeal H. Neal Cropper (@RealNealDeal) reported from Metchosin, British Columbia

    @dewolfe001 @TELUS I really wanted to switch to Telus but everyone I spoke with was so inept I ended up staying with Shaw and their substandard service. I just couldn't imagine having to deal with them as a customer when discussing switching and becoming a customer was so very bad.

  • LloydMildon Lloyd Mildon (@LloydMildon) reported from Oak Bay, British Columbia

    On my @TELUS optik TV I now have to watch ads before I am permitted to move on to the programming. This is horrible. I’m the customer. I’m the guy paying the bills. Just stop it, @telus. @telussupport

  • olyfilmgirl 🇨🇦🏳️‍🌈 Talia M. Wilson #GenXZeneca 🌈🇺🇸 (@olyfilmgirl) reported from Colwood, British Columbia

    Switching back to Shaw for internet. Although Telus's website said our service wouldn't change, the guy Drew talked to said we could only get slower internet. So, just waiting for Shaw order to process. And who new self install was a thing?

  • Cheri_L_S Cheri S (@Cheri_L_S) reported from Victoria, British Columbia

    Telus has made 0 attempt to contact me about my TV taking longer than the "few weeks" promised when I signed up 16 wks ago. I was told weeks ago there was a Covid related delay & that someone would contact me. No contact. No stock problems @ Bestbuy. Where is my TV? @TELUSsupport

  • GordieLogan Fully Vaxed Gordie Logan (@GordieLogan) reported from Langford, British Columbia

    Oh @TELUS, as a 30yr+ customer, I’ve never been so frustrated. I just had my appt for tomorrow cancelled. All because fiber hasn’t been run to the house yet. This is after an appt last week was cancelled for the same reason. Plz note, I made last weeks appt a month ago.

  • JRossfamilymed Jennifer Ross (@JRossfamilymed) reported from Prospect Lake, British Columbia

    @DrRitaMc @cpsbc_ca @BCFamilyDoctors Hahahahha is that us after death? Maybe that is a new service telus health could offer? Communication with the dead doctor?

  • suestroud Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.

  • RealNealDeal H. Neal Cropper (@RealNealDeal) reported from Metchosin, British Columbia

    @p_barbeau @TuraEmanuela @DrKathleenRoss1 Sorry, I have to ask. How does Telus get away with charging service fees to access longitudinal care then? I don't get how they're allowed to do what doctors cannot.

  • scampden Sarah Campden (she, her) (@scampden) reported from Saanich, British Columbia

    I haven't used it yet, but for those that have, is Telus Health fee based service? I think I may need an antibiotic and the thought of waiting outside a non-existent walk in clinic is awful #bcmed #yyj

  • audiophilia Anthony Kershaw (@audiophilia) reported from View Royal, British Columbia

    @TELUSsupport @TELUS thx Dave in Tech Support (via phone). The hour long hold was worth it. Total professional and very effective. Did he know his stuff! 👍👍

  • suestroud Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.

  • bellasugarsega Jody Klassen (@bellasugarsega) reported from Langford, British Columbia

    I was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.

  • hellonature Reg Brick (@hellonature) reported from Colwood, British Columbia

    @BridgieCasey @TELUS Block them. They are a horrible money loving, aggressive company w **** customer service.

  • Tamjam3z Tam Jam💲 (@Tamjam3z) reported from Esquimalt, British Columbia

    Why ******** does telus keep calling me at 745pm every night and hanging up? Get real.

  • brentsmi Brent Smithurst (@brentsmi) reported from Colwood, British Columbia

    All I want for Christmas is more than one bar (at best) of cel service in Royal Bay. Get it together, @TELUS /@Bell. I’ll switch to @rogers if they’ll do something about this. 2.5 years of this is ridiculous!

  • RevheidiK Revheidi Koschzeck (@RevheidiK) reported from Langford, British Columbia

    How is it the Province's fault that a million people couldn't follow simple instructions and wait to call for a vaccination until it was their turn? Not having a callback queue was definitely a big mistake which I hope Telus will fix. #blamegame #CommonSense

  • zaxbux Zach (@zaxbux) reported from Victoria, British Columbia

    Does anyone have any idea why some @Microsoft web properties (recently LinkedIn and Visual Studio Marketplace) randomly refuse connections? Appears to only be an issue on @Telus IPv6. Mobile data and IPv4 are not affected. 🤬🤯

  • ChrisSadeler Christiane Sadeler (@ChrisSadeler) reported from Saanich, British Columbia

    @TELUS you may want to check Twitter for comments on @koodo. Or check the @koodo community board. A lot of upset people for terrible service. One more try from me to get the money due to me and my next move is CRTC. #unbelievable corporate arrogance and inaptitude.

  • sherryella77 West Coast Coco Mermaid 🧜🏾‍♀️ (@sherryella77) reported from Colwood, British Columbia

    @MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.

  • brandonscript Brandon Rylow (@brandonscript) reported from Saanich, British Columbia

    I didn’t cost Rogers a dime in staffing in the last 12 months, and I’ve been a pretty easy going customer for 15 years. I’m done though. I’m done being their customer. I want a cell phone plan with a company that isn’t this despicable, but sadly Telus and Bell are on that list.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Terryg2017 Terry2017 (@Terryg2017) reported

    @AndreaWoo @adriandix BC’s negligence in managing the healthcare has resulted in many deaths due to no access to doctors, excessive waiting times for life saving treatments and procedures. Now they seek to prevent Telus from providing what they fail to do. How can Eby and Dix sleep at night ?

  • RobeyEdith Geanine Edith Robey (@RobeyEdith) reported

    .@TELUS @koodo 1/2We live 500 m. fr your #SilvaBay tower on #Gabriola & can’t use our phones without #wifi assist. Well guess what? The internet (Shaw) is down here as an underwater optic cable was damaged in Tue’s storm. I’m paying 4 service I can’t use except at ferry terminal

  • FishFirstBC Greg Taylor (@FishFirstBC) reported

    @RobShaw_BC @adriandix This is criminal. I work with an indigenous woman with 3 young children who lives in Vcr, doesn’t have a family Doctor, and whose only options are Telus health or a 6-12 hour wait in emergency. Oh yeah, what does she do with the other 2 kids while she waits?

  • ChillAsHellYYJ Chilly As Hell YYJ (@ChillAsHellYYJ) reported

    @K_elly_B I get that it sucks; Telus should be the ones that are shamed for attempting to implement tiered healthcare. Semi/private clinics charges a fee is not new but it’s just huge profile than it was previously.

  • iceblueaccent iceblueaccent (@iceblueaccent) reported

    @Limbictweets Awesome! Crossing my fingers that @TELUS has to shut down that part of their service. Their spokesperson was VERY snide/rude in her comments on Global tonight, which IMHO did not do the Corporation any favours.

  • Michelledezz Michelle Desaulniers 🇨🇦 (@Michelledezz) reported

    @MDSmokyFarmer I know it's not the same thing, but our telus hub has been absolute garbage lately. Long before the Quake of '22 though

  • roystonbruce Bruce Shearer (@roystonbruce) reported

    @Lidsville @markroseman Spoken like someone who has a family Dr and doesn’t have to rely on FREE Telus Docs. Fix the FD problem before you kill the alternative!

  • moodyangela Synthetic Animals (@moodyangela) reported

    @JonDurnin @richardzussman Telus poached a lot of GPs BCNDP refuses to fix the pay system for GPs We have more graduates than ever before, but we can’t retain doctors with this pay system They want to hire newcomers so they can keep wages low

  • pmayvr Paul Antonioni (@pmayvr) reported

    @RobShaw_BC @TELUSHealth Several friends have told me how they use Telus Health and are happy to use a service that is based on prevetative treatment/care. Odd that the province, that can't even deliver emergency care, would be against this. Afraid that people might stay too healthy and not need the ER?

  • LAOJoe Joe Piazza (@LAOJoe) reported

    Wow. I switched to Telus on Cyber Monday. The Canada-US 100GB 5G+ plan went down from $100 to $90 and I got some other discounts and gift cards. Now that the sale is over it went up to $125. That is a crazy 40% increase.