Telus Outage Report in Langford, British Columbia

Problems in the last 24 hours in Langford, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Langford, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (49%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Live Outage Map Near Langford, British Columbia

The most recent Telus outage reports came from the following cities: Sooke, and Victoria.

City	Problem Type	Report Time
Sooke	Phone	11 days ago
Victoria	Internet	11 days ago
Victoria	Internet	11 days ago
Victoria	E-mail	11 days ago
Victoria	TV	21 days ago
Victoria	Internet	26 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Langford, British Columbia

Latest outage, problems and issue reports in Langford and nearby locations:

• 
  Brandon ::1 (@brandonscript) reported 34 seconds ago from Victoria, British Columbia

  @cohix Hmmm I had a pretty bad experience with them years ago, but if my choice is them or Telus idk!

• 
  West Coast Coco Mermaid 🧜🏾‍♀️ (@sherryella77) reported 54 seconds ago from Colwood, British Columbia

  @MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.

• 
  H. Neal Cropper (@RealNealDeal) reported 4 minutes ago from Metchosin, British Columbia

  @dewolfe001 @TELUS I really wanted to switch to Telus but everyone I spoke with was so inept I ended up staying with Shaw and their substandard service. I just couldn't imagine having to deal with them as a customer when discussing switching and becoming a customer was so very bad.

• 
  Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported 7 minutes ago from Central Saanich, British Columbia

  @PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.

• 
  Jody Klassen (@bellasugarsega) reported 8 minutes ago from Langford, British Columbia

  I was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.

• 
  Cheri S (@Cheri_L_S) reported 9 minutes ago from Victoria, British Columbia

  Telus has made 0 attempt to contact me about my TV taking longer than the "few weeks" promised when I signed up 16 wks ago. I was told weeks ago there was a Covid related delay & that someone would contact me. No contact. No stock problems @ Bestbuy. Where is my TV? @TELUSsupport

• 
  Ty_soup (@tysoup) reported 10 minutes ago from Victoria, British Columbia

  @telusmobility so glad I spent my entire 30 minute lunch on hold with you.. had to hang up as I got to go back to work (something your staff apparently doesn’t do) simple question with 0 answers available online for it.. ppl say I shld leave TELUS, considering it now

• 
  Tam Jam💲 (@Tamjam3z) reported 11 minutes ago from Esquimalt, British Columbia

  Why ******** does telus keep calling me at 745pm every night and hanging up? Get real.

• 
  Ian holt (@holtyny) reported 25 minutes ago from Victoria, British Columbia

  @TELUS @TELUSsupport as long as this keeps going on I will advise our new neighbours to go to @Shawhelp a lady yesterday was having problems with telus to move in next month so now she is calling shaw this morning. Shaw as been brilliant.

• 
  Jenn Tranmer (@vicmomdoc) reported 26 minutes ago from Langford, British Columbia

  @antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.

• 
  Zach (@zaxbux) reported 28 minutes ago from Victoria, British Columbia

  Does anyone have any idea why some @Microsoft web properties (recently LinkedIn and Visual Studio Marketplace) randomly refuse connections? Appears to only be an issue on @Telus IPv6. Mobile data and IPv4 are not affected. 🤬🤯

• 
  Lloyd Mildon (@LloydMildon) reported 29 minutes ago from Oak Bay, British Columbia

  On my @TELUS optik TV I now have to watch ads before I am permitted to move on to the programming. This is horrible. I’m the customer. I’m the guy paying the bills. Just stop it, @telus. @telussupport

• 
  Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported 31 minutes ago from Central Saanich, British Columbia

  @mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.

• 
  Sherry Merriam (@sherryella77) reported 40 minutes ago from Victoria, British Columbia

  Going on day 8 & still no email on iPhone. Can’t get any of the old emails I need for this #militarymove What an absolute shit show. Im so mad I could spit nails. The “I’m sorry’s are getting super freaking old. Day 2 with no call back from TELUS even tho Im in queue #telusfail

• 
  Barbara Darling (@BarbaraDarlin20) reported 42 minutes ago from Victoria, British Columbia

  @MirandaWiebe @TELUS Same here 4 hours and someone was supposed to call me back within 30 minutes twice now and I'm still waiting. Really bad customer service and I started at 730 this morning

• 
  Anthony Kershaw (@audiophilia) reported 44 minutes ago from View Royal, British Columbia

  @TELUSsupport @TELUS thx Dave in Tech Support (via phone). The hour long hold was worth it. Total professional and very effective. Did he know his stuff! 👍👍

• 
  Reg Brick (@hellonature) reported 48 minutes ago from Colwood, British Columbia

  @BridgieCasey @TELUS Block them. They are a horrible money loving, aggressive company w **** customer service.

• 
  Ian holt (@holtyny) reported 48 minutes ago from Brentwood Bay, British Columbia

  @TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...

• 
  Revheidi Koschzeck (@RevheidiK) reported 56 minutes ago from Langford, British Columbia

  How is it the Province's fault that a million people couldn't follow simple instructions and wait to call for a vaccination until it was their turn? Not having a callback queue was definitely a big mistake which I hope Telus will fix. #blamegame #CommonSense

• 
  Brandon Rylow (@brandonscript) reported 58 minutes ago from Saanich, British Columbia

  I didn’t cost Rogers a dime in staffing in the last 12 months, and I’ve been a pretty easy going customer for 15 years. I’m done though. I’m done being their customer. I want a cell phone plan with a company that isn’t this despicable, but sadly Telus and Bell are on that list.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ex_Officer_X (@ExOfficerX) reported 3 minutes ago

  @IGN If it comes down to $18.99 for ad free ****** content or 16.99 for ad filled ****** content… eh, actually I’m moving and Telus pays for my Netflix. And we’re ditching Telus, so maybe the Netflix button on my remote will become obsolete.

• 
  priyabates (@priyabates) reported 3 minutes ago

  After about 10 years with @TELUS, I feel I am officially done. Which Canadian smart phone and data provider would you recommend switching to? I'm tired of them selling me stuff I don't need, and having to wait on hold when I do need a resolution. Are they all the same?

• 
  teens (@cskinzz) reported 10 minutes ago

  NO TELUS I WONT HELP YOU PLANT YOUR MILLIONTH TREE

• 
  Nicola? (@nicolacourtney) reported 11 minutes ago

  @realfatapollo @TELUSsupport nope! Android and I have restarted so many times already. It's like they don't love me anymore. What a terrible way to BREAK UP WITH SOMEONE, TELUS. I thought you were ~the one~ 😭

• 
  Glen Willms (@GlenWillms) reported 12 minutes ago

  @CastanetNews Any word as to whether @TELUS is going to say what they were doing, and why the outage was so long?

• 
  Matt N (@jackandhishat) reported 13 minutes ago

  Hell, when I'm *actively* considering going back to XDSL, you know that's how bad it is. At least Telus was reliable.

• 
  Big Daddy Kyle (@BigDaddyKyle14) reported 15 minutes ago

  @HammerwithaK Telus fibre isn't crap... But sure

• 
  Shenelle Layne (@shenelle99) reported 15 minutes ago

  @TELUSsupport upgraded my phone but some how Telus did not update the protection plan so that it covered my new phone… and now my phone is broken… and I’m out of pocket while you’ve been collecting my money for the past year???

• 
  teens (@cskinzz) reported 17 minutes ago

  @stuiemclaren Telus needs to cut the **** tbh

• 
  Harlan Rempel (@Harlanrempelll) reported 18 minutes ago

  @NHLFlames @realnoahadler99 @TELUS My dawg Tdizzle isn’t on Twitter but we would get so loaded at the game… and then we would March down to red rally like a couple losers and continue our night there