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Telus outages and service status in Langford, British Columbia

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Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around Langford, including 0 direct reports.
  • The most common problems reported in this area mention Internet and TV.
  • The most recent signal from this area was received Apr 25, 11:14 PM EDT.
  • 50% Internet (50%)
  • 50% TV (50%)

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Langford, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Langford, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Langford, British Columbia

The most recent Telus outage reports came from the following cities: Victoria, and Sooke.

CityProblem TypeReport Time
Victoria TV 2 days ago
Victoria Internet 15 days ago
Sooke Phone 1 month ago
Victoria Internet 1 month ago
Victoria Internet 1 month ago
Victoria E-mail 1 month ago

Nearby cities with recent reports

Victoria

1 recent signals

2 days ago

Community Discussion

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Telus Issues Reports Near Langford, British Columbia

Latest outage, problems and issue reports in Langford and nearby locations:

  • Cheri_L_S
    Cheri S (@Cheri_L_S) reported from Victoria, British Columbia

    Telus has made 0 attempt to contact me about my TV taking longer than the "few weeks" promised when I signed up 16 wks ago. I was told weeks ago there was a Covid related delay & that someone would contact me. No contact. No stock problems @ Bestbuy. Where is my TV? @TELUSsupport

  • holtyny
    Ian holt (@holtyny) reported from Victoria, British Columbia

    @TELUS @TELUSsupport as long as this keeps going on I will advise our new neighbours to go to @Shawhelp a lady yesterday was having problems with telus to move in next month so now she is calling shaw this morning. Shaw as been brilliant.

  • zaxbux
    Zach (@zaxbux) reported from Victoria, British Columbia

    Does anyone have any idea why some @Microsoft web properties (recently LinkedIn and Visual Studio Marketplace) randomly refuse connections? Appears to only be an issue on @Telus IPv6. Mobile data and IPv4 are not affected. 🤬🤯

  • tesla_tours
    Tesla Tours (@tesla_tours) reported from Victoria, British Columbia

    @EmmaCParston @Google People complain that high quality electronic products by companies like Apple and Tesla are overpriced until they waste valuable time on the alternatives. For my part, I’m wishing I’d stayed with Fido & Shaw instead of getting duped into Telus’ marketing-first service-last model

  • RealNealDeal
    H. Neal Cropper (@RealNealDeal) reported from Metchosin, British Columbia

    @p_barbeau @TuraEmanuela @DrKathleenRoss1 Sorry, I have to ask. How does Telus get away with charging service fees to access longitudinal care then? I don't get how they're allowed to do what doctors cannot.

  • tysoup
    Ty_soup (@tysoup) reported from Victoria, British Columbia

    @telusmobility so glad I spent my entire 30 minute lunch on hold with you.. had to hang up as I got to go back to work (something your staff apparently doesn’t do) simple question with 0 answers available online for it.. ppl say I shld leave TELUS, considering it now

  • ChrisSadeler
    Christiane Sadeler (@ChrisSadeler) reported from Saanich, British Columbia

    @TELUS you may want to check Twitter for comments on @koodo. Or check the @koodo community board. A lot of upset people for terrible service. One more try from me to get the money due to me and my next move is CRTC. #unbelievable corporate arrogance and inaptitude.

  • GordieLogan
    Fully Vaxed Gordie Logan (@GordieLogan) reported from Langford, British Columbia

    Oh @TELUS, as a 30yr+ customer, I’ve never been so frustrated. I just had my appt for tomorrow cancelled. All because fiber hasn’t been run to the house yet. This is after an appt last week was cancelled for the same reason. Plz note, I made last weeks appt a month ago.

  • bellasugarsega
    Jody Klassen (@bellasugarsega) reported from Langford, British Columbia

    I was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.

  • vicmomdoc
    Jenn Tranmer (@vicmomdoc) reported from Langford, British Columbia

    @antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.

  • critiklthinking
    Derek Lewers (@critiklthinking) reported from Langford, British Columbia

    @EComm911_info congrats on your new Dispatch centre here in Victoria, however tried calling to report an incident and it was like calling Telus and was on hold for nearly 10min as it said call takers were busy. As such, missed the ability to report as parties left scene #yyj

  • canukgenie
    Penny Holt (@canukgenie) reported from Saanich, British Columbia

    @gillrh They are the worst, along with mobile phone plans. You should have been a fly on the wall where Chris took on Telus. Not pretty.

  • hellonature
    Reg Brick (@hellonature) reported from Colwood, British Columbia

    @BridgieCasey @TELUS Block them. They are a horrible money loving, aggressive company w **** customer service.

  • RevheidiK
    Revheidi Koschzeck (@RevheidiK) reported from Langford, British Columbia

    How is it the Province's fault that a million people couldn't follow simple instructions and wait to call for a vaccination until it was their turn? Not having a callback queue was definitely a big mistake which I hope Telus will fix. #blamegame #CommonSense

  • sherryella77
    West Coast Coco Mermaid 🧜🏾‍♀️ (@sherryella77) reported from Colwood, British Columbia

    @MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.

  • audiophilia
    Anthony Kershaw (@audiophilia) reported from View Royal, British Columbia

    @TELUSsupport @TELUS thx Dave in Tech Support (via phone). The hour long hold was worth it. Total professional and very effective. Did he know his stuff! 👍👍

  • JRossfamilymed
    Jennifer Ross (@JRossfamilymed) reported from Prospect Lake, British Columbia

    @DrRitaMc @cpsbc_ca @BCFamilyDoctors Hahahahha is that us after death? Maybe that is a new service telus health could offer? Communication with the dead doctor?

  • LloydMildon
    Lloyd Mildon (@LloydMildon) reported from Oak Bay, British Columbia

    On my @TELUS optik TV I now have to watch ads before I am permitted to move on to the programming. This is horrible. I’m the customer. I’m the guy paying the bills. Just stop it, @telus. @telussupport

  • sherryella77
    Sherry Merriam (@sherryella77) reported from Victoria, British Columbia

    Going on day 8 & still no email on iPhone. Can’t get any of the old emails I need for this #militarymove What an absolute shit show. Im so mad I could spit nails. The “I’m sorry’s are getting super freaking old. Day 2 with no call back from TELUS even tho Im in queue #telusfail

  • Tamjam3z
    Tam Jam💲 (@Tamjam3z) reported from Esquimalt, British Columbia

    Why ******** does telus keep calling me at 745pm every night and hanging up? Get real.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • deedee_living
    DeeDee - Living the dream! 👑 NO DM’s. (@deedee_living) reported

    @ProvoGal01 @TELUS @TELUSsupport I’ve been with Telus since I got my first cell phone many years ago. I called them and a person from India asked me for my social insurance number. I hung up on them and called a supervisor and cancelled my service.

  • rpayne1956
    Rob Payne (@rpayne1956) reported

    @ProvoGal01 @TELUS @TELUSsupport Try calling CRA or service Canada or any other Government office and you will get the same results.

  • Chifran8
    dragonprincess (@Chifran8) reported

    Telus would invite you to apply but how they grade their assess really bad, even if it’s one you fail they won’t still pass you

  • SamfromCanada8
    Samantha 888 Alberta, Canada (@SamfromCanada8) reported

    @ryangerritsen Telus is awful

  • LXXIIpercent
    Jayem 🇨🇦 (@LXXIIpercent) reported

    @ProvoGal01 @TELUS @TELUSsupport I never answer calls from Telus. I know it'll be some foreigner so I won't understand a word they say. If I call them & get a foreigner I ask for a supervisor. Supervisors speak proper English. I think when you ask for a supervisor it gets transferred back to someone in Canada.

  • ArturKusiaktbk
    Artur Kusi🅰️k (@ArturKusiaktbk) reported

    @CatSE___ApeX___ I see this as ASTS signed Firstnet, then Frontline, Canada with Telus and Bell PSBN network. Finally Mexico with Red Compartida. Mexico 500,000 connections Canada 300,000? US 8 million Firstnet with 3 million in Frontline About 12 million * 20/2 = 120million a month for ASTS

  • Eddie1968K
    Edward K. Watson (@Eddie1968K) reported

    Yeah, @TELUS just about every day I get calls from someone with a heavy Indian accent claiming to be Kirk, or George, or Frank bugging me to buy your products. All it does it make me HATE you and never buy from you.

  • mischa198
    Mischa (@mischa198) reported

    @ProvoGal01 @TELUS @TELUSsupport As soon as I answer and it’s an Indian accent saying they are from Telus I hang up…don’t know if legit or scam

  • AphySykes
    Aphy Sykes (@AphySykes) reported

    @MahyJ @Bell Seriously just switch to Telus while youre a fresh customer. Promise you'll save a lot of money in the long run. 20 years with Bell and for whatever reason they choose to be the most expensive provider in Canada.

  • RogueNerdOne
    Peter Skinner (@RogueNerdOne) reported

    @nath_beauregard @Bell I've been with Telus for decades with my internet, and not once has the bill gone up but the speed of the service did. When I started I was paying $99/month for 1.5Mbit DSL service and now I'm still paying $99/month for 3000Mbit up/down. Just look periodically at their plans.