Telus Outage Report in Langford, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Langford, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Langford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (50%)
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Phone (26%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (5%)
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E-mail (4%)
Live Outage Map Near Langford, British Columbia
The most recent Telus outage reports came from the following cities: Victoria and Sooke.
| City | Problem Type | Report Time |
|---|---|---|
 Victoria |
Internet | |
| Victoria |
Internet | |
| Victoria |
Internet | |
| Sooke |
TV | |
| Victoria |
Wi-fi | |
| Victoria |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Langford, British Columbia
Latest outage, problems and issue reports in Langford and nearby locations:
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Brandon ::1
(@brandonscript) reported
from
Victoria, British Columbia
@cohix Hmmm I had a pretty bad experience with them years ago, but if my choice is them or Telus idk!
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Barbara Darling
(@BarbaraDarlin20) reported
from
Victoria, British Columbia
@MirandaWiebe @TELUS Same here 4 hours and someone was supposed to call me back within 30 minutes twice now and I'm still waiting. Really bad customer service and I started at 730 this morning
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Lloyd Mildon
(@LloydMildon) reported
from
Oak Bay, British Columbia
On my @TELUS optik TV I now have to watch ads before I am permitted to move on to the programming. This is horrible. I’m the customer. I’m the guy paying the bills. Just stop it, @telus. @telussupport
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Anthony Kershaw
(@audiophilia) reported
from
View Royal, British Columbia
@TELUSsupport @TELUS thx Dave in Tech Support (via phone). The hour long hold was worth it. Total professional and very effective. Did he know his stuff! 👍👍
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Tam Jam💲
(@Tamjam3z) reported
from
Esquimalt, British Columbia
Why ******** does telus keep calling me at 745pm every night and hanging up? Get real.
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H. Neal Cropper
(@RealNealDeal) reported
from
Metchosin, British Columbia
@dewolfe001 @TELUS I really wanted to switch to Telus but everyone I spoke with was so inept I ended up staying with Shaw and their substandard service. I just couldn't imagine having to deal with them as a customer when discussing switching and becoming a customer was so very bad.
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Revheidi Koschzeck
(@RevheidiK) reported
from
Langford, British Columbia
How is it the Province's fault that a million people couldn't follow simple instructions and wait to call for a vaccination until it was their turn? Not having a callback queue was definitely a big mistake which I hope Telus will fix. #blamegame #CommonSense
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Reg Brick
(@hellonature) reported
from
Colwood, British Columbia
@BridgieCasey @TELUS Block them. They are a horrible money loving, aggressive company w **** customer service.
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Brandon Rylow
(@brandonscript) reported
from
Saanich, British Columbia
I didn’t cost Rogers a dime in staffing in the last 12 months, and I’ve been a pretty easy going customer for 15 years. I’m done though. I’m done being their customer. I want a cell phone plan with a company that isn’t this despicable, but sadly Telus and Bell are on that list.
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Cheri S
(@Cheri_L_S) reported
from
Victoria, British Columbia
Telus has made 0 attempt to contact me about my TV taking longer than the "few weeks" promised when I signed up 16 wks ago. I was told weeks ago there was a Covid related delay & that someone would contact me. No contact. No stock problems @ Bestbuy. Where is my TV? @TELUSsupport
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Jenn Tranmer
(@vicmomdoc) reported
from
Langford, British Columbia
@antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.
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Sherry Merriam
(@sherryella77) reported
from
Victoria, British Columbia
Going on day 8 & still no email on iPhone. Can’t get any of the old emails I need for this #militarymove What an absolute shit show. Im so mad I could spit nails. The “I’m sorry’s are getting super freaking old. Day 2 with no call back from TELUS even tho Im in queue #telusfail
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Jody Klassen
(@bellasugarsega) reported
from
Langford, British Columbia
I was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.
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Sue Stroud she/her 🍊❤️💪🏼
(@suestroud) reported
from
Central Saanich, British Columbia
@mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.
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Fully Vaxed Gordie Logan
(@GordieLogan) reported
from
Langford, British Columbia
Oh @TELUS, as a 30yr+ customer, I’ve never been so frustrated. I just had my appt for tomorrow cancelled. All because fiber hasn’t been run to the house yet. This is after an appt last week was cancelled for the same reason. Plz note, I made last weeks appt a month ago.
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Zach
(@zaxbux) reported
from
Victoria, British Columbia
Does anyone have any idea why some @Microsoft web properties (recently LinkedIn and Visual Studio Marketplace) randomly refuse connections? Appears to only be an issue on @Telus IPv6. Mobile data and IPv4 are not affected. 🤬🤯
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West Coast Coco Mermaid 🧜🏾♀️
(@sherryella77) reported
from
Colwood, British Columbia
@MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.
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Sue Stroud she/her 🍊❤️💪🏼
(@suestroud) reported
from
Central Saanich, British Columbia
@PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.
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Ian holt
(@holtyny) reported
from
Victoria, British Columbia
@TELUS @TELUSsupport as long as this keeps going on I will advise our new neighbours to go to @Shawhelp a lady yesterday was having problems with telus to move in next month so now she is calling shaw this morning. Shaw as been brilliant.
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Ty_soup
(@tysoup) reported
from
Victoria, British Columbia
@telusmobility so glad I spent my entire 30 minute lunch on hold with you.. had to hang up as I got to go back to work (something your staff apparently doesn’t do) simple question with 0 answers available online for it.. ppl say I shld leave TELUS, considering it now
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Дерріл Джеймс Войтків Darryl J. Woytkiw
(@RantingCanadian) reported
@KenworthT2000 @Rogers Actually Virgin has no unlimited Data package and their base place are about the same per month making Virgin more expensive… and Telus is far more then either Virgin or Roger’s but Cell costs in this country are stupid expensive complete insane to say the least
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-d-
(@d_dedo_) reported
Hi! @RogersHelps wanted to thank Tempest, Martin & Rakin (#I1744538799) for the worst 2hr #customerexperience and not reverse $11 late payment fee. Speak volumes how you value a 5-line family account that always paid on time save for last month. Learn from @TELUS >>> #rogerssuck
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Erin No’Toole
(@forktheucp) reported
@Shoeprincss7 @TELUS Ooh good idea! We signed up with ADT a few months back and the service was absolute trash that we cancelled and they tried to bill us and penalize us for cancelling. We cited the Alberta Consumer Protection bill (15 days within sign up) and they left us alone after that.
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Erin No’Toole
(@forktheucp) reported
@Shoeprincss7 @TELUS Thank you! I’m super unimpressed with the service so far with telus. A solution would have been nice. Now we have to live between two homes for the time being. 🥺
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Commissioner Miner
(@fanCRTCProfling) reported
@vancelockton An employee under you is allergic to perfume. Signs in office say "no perfumes". Telus storms into the office wearing perfume. Employee needs 3 days off due to hives. Write an incident report to your boss & Telus on the medical incident & how it will be prevented in the future.
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Anne Marie Latrassi ♒
(@hotcheri) reported
I've been on hold with the TV and internet people for 25 minutes and your hold music is garbage @TELUS @TELUSsupport
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Dr. Emma M. Smith 💜 | 🇨🇦 in 🇮🇪 PhD OT she/her
(@emelsewhere) reported
Hey @RogersMobileCa - have been a customer for 15 years, am looking for a Canada-US plan to use my existing data in the US without resorting to Roam Like Home. @TELUS is $80pm for this - but am being told you can only offer $100pm. Would stay with Rogers but doesn’t make sense!
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SSH | Beb
(@Beb__yo) reported
@spinda69 @ItsJimb0 Oh I haven't had an outage in a long *** time. And I would switch to telus but without fiber their down/up is way worse then Shaw (when Shaw is working properly) so since we're in NW it kinda sux
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Hudson
(@HudsonTheHound) reported
In fact, it’s been so bad today I’m cancelling my cable tomorrow and just going to stream NFL games going forward. I can’t believe how bad the coverage has been. Sorry @TELUS, @CTV just lost you a customer
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sashi
(@xxsashixx) reported
@TELUS @TELUSsupport hello. My internet was supposed to be activated today. Need help with this please