Telus Outage Report in Colwood, British Columbia

Problems in the last 24 hours in Colwood, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Colwood, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (48%)
• Phone (23%)
• Wi-fi (13%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Live Outage Map Near Colwood, British Columbia

The most recent Telus outage reports came from the following cities: Sooke, and Victoria.

City	Problem Type	Report Time
Sooke	Phone	3 days ago
Victoria	Internet	3 days ago
Victoria	Internet	3 days ago
Victoria	E-mail	3 days ago
Victoria	TV	13 days ago
Victoria	Internet	18 days ago

Community Discussion

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Telus Issues Reports Near Colwood, British Columbia

Latest outage, problems and issue reports in Colwood and nearby locations:

• 
  Brandon Rylow (@brandonscript) reported 3 minutes ago from Saanich, British Columbia

  I didn’t cost Rogers a dime in staffing in the last 12 months, and I’ve been a pretty easy going customer for 15 years. I’m done though. I’m done being their customer. I want a cell phone plan with a company that isn’t this despicable, but sadly Telus and Bell are on that list.

• 
  Sarah Campden (she, her) (@scampden) reported 4 minutes ago from Saanich, British Columbia

  I haven't used it yet, but for those that have, is Telus Health fee based service? I think I may need an antibiotic and the thought of waiting outside a non-existent walk in clinic is awful #bcmed #yyj

• 
  Cheri S (@Cheri_L_S) reported 7 minutes ago from Victoria, British Columbia

  Telus has made 0 attempt to contact me about my TV taking longer than the "few weeks" promised when I signed up 16 wks ago. I was told weeks ago there was a Covid related delay & that someone would contact me. No contact. No stock problems @ Bestbuy. Where is my TV? @TELUSsupport

• 
  Lloyd Mildon (@LloydMildon) reported 10 minutes ago from Oak Bay, British Columbia

  On my @TELUS optik TV I now have to watch ads before I am permitted to move on to the programming. This is horrible. I’m the customer. I’m the guy paying the bills. Just stop it, @telus. @telussupport

• 
  Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported 15 minutes ago from Central Saanich, British Columbia

  @PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.

• 
  🇨🇦🏳️‍🌈 Talia M. Wilson #GenXZeneca 🌈🇺🇸 (@olyfilmgirl) reported 17 minutes ago from Colwood, British Columbia

  Switching back to Shaw for internet. Although Telus's website said our service wouldn't change, the guy Drew talked to said we could only get slower internet. So, just waiting for Shaw order to process. And who new self install was a thing?

• 
  Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported 21 minutes ago from Central Saanich, British Columbia

  @mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.

• 
  H. Neal Cropper (@RealNealDeal) reported 22 minutes ago from Metchosin, British Columbia

  @dewolfe001 @TELUS I really wanted to switch to Telus but everyone I spoke with was so inept I ended up staying with Shaw and their substandard service. I just couldn't imagine having to deal with them as a customer when discussing switching and becoming a customer was so very bad.

• 
  Jennifer Ross (@JRossfamilymed) reported 24 minutes ago from Prospect Lake, British Columbia

  @DrRitaMc @cpsbc_ca @BCFamilyDoctors Hahahahha is that us after death? Maybe that is a new service telus health could offer? Communication with the dead doctor?

• 
  Zach (@zaxbux) reported 25 minutes ago from Victoria, British Columbia

  Does anyone have any idea why some @Microsoft web properties (recently LinkedIn and Visual Studio Marketplace) randomly refuse connections? Appears to only be an issue on @Telus IPv6. Mobile data and IPv4 are not affected. 🤬🤯

• 
  Brent Smithurst (@brentsmi) reported 29 minutes ago from Colwood, British Columbia

  All I want for Christmas is more than one bar (at best) of cel service in Royal Bay. Get it together, @TELUS /@Bell. I’ll switch to @rogers if they’ll do something about this. 2.5 years of this is ridiculous!

• 
  Fully Vaxed Gordie Logan (@GordieLogan) reported 31 minutes ago from Langford, British Columbia

  Oh @TELUS, as a 30yr+ customer, I’ve never been so frustrated. I just had my appt for tomorrow cancelled. All because fiber hasn’t been run to the house yet. This is after an appt last week was cancelled for the same reason. Plz note, I made last weeks appt a month ago.

• 
  Revheidi Koschzeck (@RevheidiK) reported 32 minutes ago from Langford, British Columbia

  How is it the Province's fault that a million people couldn't follow simple instructions and wait to call for a vaccination until it was their turn? Not having a callback queue was definitely a big mistake which I hope Telus will fix. #blamegame #CommonSense

• 
  Tam Jam💲 (@Tamjam3z) reported 33 minutes ago from Esquimalt, British Columbia

  Why ******** does telus keep calling me at 745pm every night and hanging up? Get real.

• 
  Christiane Sadeler (@ChrisSadeler) reported 45 minutes ago from Saanich, British Columbia

  @TELUS you may want to check Twitter for comments on @koodo. Or check the @koodo community board. A lot of upset people for terrible service. One more try from me to get the money due to me and my next move is CRTC. #unbelievable corporate arrogance and inaptitude.

• 
  Anthony Kershaw (@audiophilia) reported 48 minutes ago from View Royal, British Columbia

  @TELUSsupport @TELUS thx Dave in Tech Support (via phone). The hour long hold was worth it. Total professional and very effective. Did he know his stuff! 👍👍

• 
  West Coast Coco Mermaid 🧜🏾‍♀️ (@sherryella77) reported 49 minutes ago from Colwood, British Columbia

  @MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.

• 
  Reg Brick (@hellonature) reported 54 minutes ago from Colwood, British Columbia

  @BridgieCasey @TELUS Block them. They are a horrible money loving, aggressive company w **** customer service.

• 
  H. Neal Cropper (@RealNealDeal) reported 56 minutes ago from Metchosin, British Columbia

  @p_barbeau @TuraEmanuela @DrKathleenRoss1 Sorry, I have to ask. How does Telus get away with charging service fees to access longitudinal care then? I don't get how they're allowed to do what doctors cannot.

• 
  Jody Klassen (@bellasugarsega) reported 57 minutes ago from Langford, British Columbia

  I was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  lahamus (@lahamus) reported 4 minutes ago

  @TELUSsupport your service sucks since I have to call Telus for ADT support. ADT used to respond in two min. Been on hold on your emergency line for 40 MINUTES. UNACCEPTABLE

• 
  🇨🇦 Barb aka Kelownagurl 😷💉💉 (@kelownagurl) reported 5 minutes ago

  @ride_rd @FreedomMobile Good to know. I switched to Public Mobile a month ago and have been very happy with it so far, despite it being a 3G network. half the price of Telus too.

• 
  DM (@DMfixedit) reported 5 minutes ago

  @Scottslifeeh @StoneyD When we got our last house it was still a party line! Not on purpose, old TELUS equipment being rigged to work as new. I would hear Betty say to Kay “Donna starts work now, we need to hang up” . Took months to get it fixed.

• 
  Greg Guy (@greglaut_ssi) reported 5 minutes ago

  WOW @TELUSsupport @TELUS been trying to set up call control on my mobiles & have been waiting for an hr. I call the # on the website through my Telus for this purpose. Waited 30 mins, was flogged off as “it was the wrong dept” & now have been waiting 30 mons more.Horrible service

• 
  Chad Goberdhan (@780ChadG) reported 7 minutes ago

  @TeamVisalus @FreedomMobile Trust me they suck dude worst cell provide there is .. check Shaw mobile and or even Telus

• 
  Greg Guy (@greglaut_ssi) reported 8 minutes ago

  Why is @TELUS @TELUSsupport time so much more valuable than mine? Get with the customer service program!

• 
  Common Sense (@CommonSenseSoc) reported 11 minutes ago

  stuff to do, telus service dude will be here to (cough) fix the failed optic tv

• 
  Common Sense (@CommonSenseSoc) reported 12 minutes ago

  so telus fixed the tv issues, and then destroyed all of my internet... trying to get MY router working and it just wont take... *******.. @TELUSsupport

• 
  Meh (@gongshow922) reported 12 minutes ago

  not sure if it's the @Sportsnet app on the playstation that sucks or my @TELUS internet that sucks or if its a combination of both

• 
  Jackie Kittie (@hellojackitty) reported 13 minutes ago

  Already @Telus has gouged me for a $45 after pile-driving my bill $350 down the hole in the past month 🕳