Telus Outage Report in Colwood, British Columbia

Problems in the last 24 hours in Colwood, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Colwood, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (48%)
• Phone (23%)
• Wi-fi (13%)
• TV (7%)
• E-mail (5%)
• Total Blackout (5%)

Live Outage Map Near Colwood, British Columbia

The most recent Telus outage reports came from the following cities: Sooke, and Victoria.

City	Problem Type	Report Time
Sooke	Phone	5 days ago
Victoria	Internet	5 days ago
Victoria	Internet	6 days ago
Victoria	E-mail	6 days ago
Victoria	TV	16 days ago
Victoria	Internet	21 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Colwood, British Columbia

Latest outage, problems and issue reports in Colwood and nearby locations:

• 
  West Coast Coco Mermaid 🧜🏾‍♀️ (@sherryella77) reported 1 minute ago from Colwood, British Columbia

  @MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.

• 
  Brandon Rylow (@brandonscript) reported 4 minutes ago from Saanich, British Columbia

  I didn’t cost Rogers a dime in staffing in the last 12 months, and I’ve been a pretty easy going customer for 15 years. I’m done though. I’m done being their customer. I want a cell phone plan with a company that isn’t this despicable, but sadly Telus and Bell are on that list.

• 
  Zach (@zaxbux) reported 8 minutes ago from Victoria, British Columbia

  Does anyone have any idea why some @Microsoft web properties (recently LinkedIn and Visual Studio Marketplace) randomly refuse connections? Appears to only be an issue on @Telus IPv6. Mobile data and IPv4 are not affected. 🤬🤯

• 
  Lloyd Mildon (@LloydMildon) reported 10 minutes ago from Oak Bay, British Columbia

  On my @TELUS optik TV I now have to watch ads before I am permitted to move on to the programming. This is horrible. I’m the customer. I’m the guy paying the bills. Just stop it, @telus. @telussupport

• 
  Sarah Campden (she, her) (@scampden) reported 16 minutes ago from Saanich, British Columbia

  I haven't used it yet, but for those that have, is Telus Health fee based service? I think I may need an antibiotic and the thought of waiting outside a non-existent walk in clinic is awful #bcmed #yyj

• 
  Anthony Kershaw (@audiophilia) reported 17 minutes ago from View Royal, British Columbia

  @TELUSsupport @TELUS thx Dave in Tech Support (via phone). The hour long hold was worth it. Total professional and very effective. Did he know his stuff! 👍👍

• 
  Fully Vaxed Gordie Logan (@GordieLogan) reported 19 minutes ago from Langford, British Columbia

  Oh @TELUS, as a 30yr+ customer, I’ve never been so frustrated. I just had my appt for tomorrow cancelled. All because fiber hasn’t been run to the house yet. This is after an appt last week was cancelled for the same reason. Plz note, I made last weeks appt a month ago.

• 
  Cheri S (@Cheri_L_S) reported 20 minutes ago from Victoria, British Columbia

  Telus has made 0 attempt to contact me about my TV taking longer than the "few weeks" promised when I signed up 16 wks ago. I was told weeks ago there was a Covid related delay & that someone would contact me. No contact. No stock problems @ Bestbuy. Where is my TV? @TELUSsupport

• 
  Brandon ::1 (@brandonscript) reported 22 minutes ago from Victoria, British Columbia

  @cohix Hmmm I had a pretty bad experience with them years ago, but if my choice is them or Telus idk!

• 
  Ty_soup (@tysoup) reported 23 minutes ago from Victoria, British Columbia

  @telusmobility so glad I spent my entire 30 minute lunch on hold with you.. had to hang up as I got to go back to work (something your staff apparently doesn’t do) simple question with 0 answers available online for it.. ppl say I shld leave TELUS, considering it now

• 
  Revheidi Koschzeck (@RevheidiK) reported 24 minutes ago from Langford, British Columbia

  How is it the Province's fault that a million people couldn't follow simple instructions and wait to call for a vaccination until it was their turn? Not having a callback queue was definitely a big mistake which I hope Telus will fix. #blamegame #CommonSense

• 
  Jody Klassen (@bellasugarsega) reported 28 minutes ago from Langford, British Columbia

  I was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.

• 
  Tam Jam💲 (@Tamjam3z) reported 29 minutes ago from Esquimalt, British Columbia

  Why ******** does telus keep calling me at 745pm every night and hanging up? Get real.

• 
  🇨🇦🏳️‍🌈 Talia M. Wilson #GenXZeneca 🌈🇺🇸 (@olyfilmgirl) reported 30 minutes ago from Colwood, British Columbia

  Switching back to Shaw for internet. Although Telus's website said our service wouldn't change, the guy Drew talked to said we could only get slower internet. So, just waiting for Shaw order to process. And who new self install was a thing?

• 
  Reg Brick (@hellonature) reported 36 minutes ago from Colwood, British Columbia

  @BridgieCasey @TELUS Block them. They are a horrible money loving, aggressive company w **** customer service.

• 
  Jennifer Ross (@JRossfamilymed) reported 44 minutes ago from Prospect Lake, British Columbia

  @DrRitaMc @cpsbc_ca @BCFamilyDoctors Hahahahha is that us after death? Maybe that is a new service telus health could offer? Communication with the dead doctor?

• 
  H. Neal Cropper (@RealNealDeal) reported 46 minutes ago from Metchosin, British Columbia

  @p_barbeau @TuraEmanuela @DrKathleenRoss1 Sorry, I have to ask. How does Telus get away with charging service fees to access longitudinal care then? I don't get how they're allowed to do what doctors cannot.

• 
  Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported 46 minutes ago from Central Saanich, British Columbia

  @mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.

• 
  H. Neal Cropper (@RealNealDeal) reported 50 minutes ago from Metchosin, British Columbia

  @dewolfe001 @TELUS I really wanted to switch to Telus but everyone I spoke with was so inept I ended up staying with Shaw and their substandard service. I just couldn't imagine having to deal with them as a customer when discussing switching and becoming a customer was so very bad.

• 
  Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported 51 minutes ago from Central Saanich, British Columbia

  @PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  sam (@sam_bhanot) reported 7 seconds ago

  @TELUS My wifi is still not working its been more than 24 hours now

• 
  I'm afraid not (@annoyed_wpg) reported 3 minutes ago

  @rhonda77961226 @tombrodbeck @WinnipegNews I also know three people who took the jab and now have full 5G service. Telus has been hunting them down to destroy this free service.

• 
  Chase Kashino (@chase_kashino) reported 4 minutes ago

  @Jessel737 @TELUSsupport @Suvoraj_Biswas Before I get corrected I shouldve said that the call will go to any coverage so if there's bell and you have Telus and Telus is down 911 calls will be directed to bell

• 
  Hanker and Chief (@NicelyNabil) reported 6 minutes ago

  Ok, not sure what to do. Need help. Have to choose for TV and Internet between Shaw and Telus. What to do? RT for a better sample. @ShawInfo @TELUS

• 
  Garden Gnome (@gardenlilac2) reported 7 minutes ago

  So ADT was bought out by #Telus. We had our system changed over and so far nothing is working properly. I have NEVER experienced such a poor job by a company. They don't make appts. They don't follow instructions. They don't care. Sadly, they are useless.

• 
  Jay Akerley (@jayakerley) reported 10 minutes ago

  @urbanehillbilly Is it depressing though? Mine did not match the Telus (fibre) speeds I get in Van, but I was seriously impressed nonetheless. In the space of 3-4 years we went from dial up to Netflix in high definition (brutal satellite service in between).

• 
  Shane Young (@seyzilla) reported 11 minutes ago

  @jenmenard @TELUS Sorry I didn’t address you when you said I was being abusive. I had some trouble. I was in love. With….. I couldn’t see what happened. I still think about the depth. I never meant bad on you. You and I, fun and loved every minute we had. I’m in Japan. Married and kids.

• 
  Echo Sedai 🤭 (@echo_sedai) reported 12 minutes ago

  unintended consequence… switched from Shaw to Telus and there’s no clock display on Optik device which is gonna be trouble in the gym during the week

• 
  S a r a h (@SarahSureShot) reported 15 minutes ago

  @TELUS Nobody ******* cares, fix your God damn networks, your customers are paying for services that you're not providing to them

• 
  Hanker and Chief (@NicelyNabil) reported 23 minutes ago

  Ok, not sure what to do. Need help. I have to choose between… RT for a better sample. @ShawInfo @TELUS