Telus Outage Report in Colwood, British Columbia

Problems in the last 24 hours in Colwood, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Colwood, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (49%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Live Outage Map Near Colwood, British Columbia

The most recent Telus outage reports came from the following cities: Sooke, and Victoria.

City	Problem Type	Report Time
Sooke	Phone	8 days ago
Victoria	Internet	9 days ago
Victoria	Internet	9 days ago
Victoria	E-mail	9 days ago
Victoria	TV	19 days ago
Victoria	Internet	24 days ago

Community Discussion

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Telus Issues Reports Near Colwood, British Columbia

Latest outage, problems and issue reports in Colwood and nearby locations:

• 
  Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported 2 minutes ago from Central Saanich, British Columbia

  @PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.

• 
  Ian holt (@holtyny) reported 3 minutes ago from Brentwood Bay, British Columbia

  @TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...

• 
  Jenn Tranmer (@vicmomdoc) reported 4 minutes ago from Langford, British Columbia

  @antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.

• 
  Brandon ::1 (@brandonscript) reported 10 minutes ago from Victoria, British Columbia

  @cohix Hmmm I had a pretty bad experience with them years ago, but if my choice is them or Telus idk!

• 
  Sherry Merriam (@sherryella77) reported 10 minutes ago from Victoria, British Columbia

  Going on day 8 & still no email on iPhone. Can’t get any of the old emails I need for this #militarymove What an absolute shit show. Im so mad I could spit nails. The “I’m sorry’s are getting super freaking old. Day 2 with no call back from TELUS even tho Im in queue #telusfail

• 
  Ian holt (@holtyny) reported 10 minutes ago from Victoria, British Columbia

  @TELUS @TELUSsupport as long as this keeps going on I will advise our new neighbours to go to @Shawhelp a lady yesterday was having problems with telus to move in next month so now she is calling shaw this morning. Shaw as been brilliant.

• 
  Cheri S (@Cheri_L_S) reported 14 minutes ago from Victoria, British Columbia

  Telus has made 0 attempt to contact me about my TV taking longer than the "few weeks" promised when I signed up 16 wks ago. I was told weeks ago there was a Covid related delay & that someone would contact me. No contact. No stock problems @ Bestbuy. Where is my TV? @TELUSsupport

• 
  Revheidi Koschzeck (@RevheidiK) reported 17 minutes ago from Langford, British Columbia

  How is it the Province's fault that a million people couldn't follow simple instructions and wait to call for a vaccination until it was their turn? Not having a callback queue was definitely a big mistake which I hope Telus will fix. #blamegame #CommonSense

• 
  Ty_soup (@tysoup) reported 21 minutes ago from Victoria, British Columbia

  @telusmobility so glad I spent my entire 30 minute lunch on hold with you.. had to hang up as I got to go back to work (something your staff apparently doesn’t do) simple question with 0 answers available online for it.. ppl say I shld leave TELUS, considering it now

• 
  Lloyd Mildon (@LloydMildon) reported 22 minutes ago from Oak Bay, British Columbia

  On my @TELUS optik TV I now have to watch ads before I am permitted to move on to the programming. This is horrible. I’m the customer. I’m the guy paying the bills. Just stop it, @telus. @telussupport

• 
  Barbara Darling (@BarbaraDarlin20) reported 23 minutes ago from Victoria, British Columbia

  @MirandaWiebe @TELUS Same here 4 hours and someone was supposed to call me back within 30 minutes twice now and I'm still waiting. Really bad customer service and I started at 730 this morning

• 
  West Coast Coco Mermaid 🧜🏾‍♀️ (@sherryella77) reported 23 minutes ago from Colwood, British Columbia

  @MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.

• 
  Tesla Tours (@tesla_tours) reported 33 minutes ago from Victoria, British Columbia

  @EmmaCParston @Google People complain that high quality electronic products by companies like Apple and Tesla are overpriced until they waste valuable time on the alternatives. For my part, I’m wishing I’d stayed with Fido & Shaw instead of getting duped into Telus’ marketing-first service-last model

• 
  H. Neal Cropper (@RealNealDeal) reported 38 minutes ago from Metchosin, British Columbia

  @dewolfe001 @TELUS I really wanted to switch to Telus but everyone I spoke with was so inept I ended up staying with Shaw and their substandard service. I just couldn't imagine having to deal with them as a customer when discussing switching and becoming a customer was so very bad.

• 
  Reg Brick (@hellonature) reported 41 minutes ago from Colwood, British Columbia

  @BridgieCasey @TELUS Block them. They are a horrible money loving, aggressive company w **** customer service.

• 
  Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported 43 minutes ago from Central Saanich, British Columbia

  @mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.

• 
  Brandon Rylow (@brandonscript) reported 55 minutes ago from Saanich, British Columbia

  I didn’t cost Rogers a dime in staffing in the last 12 months, and I’ve been a pretty easy going customer for 15 years. I’m done though. I’m done being their customer. I want a cell phone plan with a company that isn’t this despicable, but sadly Telus and Bell are on that list.

• 
  Jody Klassen (@bellasugarsega) reported 55 minutes ago from Langford, British Columbia

  I was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.

• 
  Zach (@zaxbux) reported 56 minutes ago from Victoria, British Columbia

  Does anyone have any idea why some @Microsoft web properties (recently LinkedIn and Visual Studio Marketplace) randomly refuse connections? Appears to only be an issue on @Telus IPv6. Mobile data and IPv4 are not affected. 🤬🤯

• 
  Anthony Kershaw (@audiophilia) reported 59 minutes ago from View Royal, British Columbia

  @TELUSsupport @TELUS thx Dave in Tech Support (via phone). The hour long hold was worth it. Total professional and very effective. Did he know his stuff! 👍👍

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ᴍᴀʀᴛɪᴢᴀ 𓆩💔𓆪「アンドロイド A2OK」REDESIGN ARC (@androidA20K) reported 6 minutes ago

  i'm deadass boutta just go back to whatever damnass telus interwebs i had before because that **** ain't ever go down

• 
  Nate's House (@NatesHouse27) reported 6 minutes ago

  @TELUS congratulations for having a service right now that is equally shittier than Shaw. Not sure what I’m paying for, but the value doesn't equal out.

• 
  Steve Kabachia (@SteveKabachia) reported 8 minutes ago

  …in their new home. I guess this is how @telus shows their level of service? “I’m sorry, we can’t help you b/c you need a code for a panel that’s not connected to any account & shouldn’t even be active.” The implication being that my client should open an account 3/

• 
  Gary Ogden (@ogden_gary) reported 8 minutes ago

  After over 20 years of being a loyal @bell mobility customer,I've signed up for @TELUS . I called bell loyalty to give them a chance to match the telus offer, and they didn't. The lesson here is that there's no loyalty in companies anymore. Go where you get the best deal/service

• 
  Lauren Macdonald (@lauren_n_mac) reported 9 minutes ago

  My @TELUS team is committed to giving back! We’ve been making the #FutureFriendly by giving more than $900 million and 1.8 million days of service, equating to $1.4 billion in over 50 countries since 2000

• 
  Sarah K. Andersen (@sarahkand) reported 9 minutes ago

  @shazmamithani Clearly the solution is to privatize ERs, perhaps through Telus? #sarcasm #cdnhealth @CdnDrs4Medicare

• 
  Harvest Hills Cares Calgary (@HarvestHillsYYC) reported 11 minutes ago

  This mom needs everything for her new place! She is staying in an Air BNB u til Friday next week when she moves into her new place!! If you can help…please donate. She needs EVERYTHING but most of all she needs to pay the Enmax/Telus bills before she moves in! #MothersDay #YYC

• 
  ♌️ (@_mdgomes) reported 11 minutes ago

  I switched to Telus and omfg the service is so ******* ***. I gotta switch back to Rogers asapppp

• 
  Meidas rosie (@meidasrosie) reported 13 minutes ago

  @Tjierra @Rogers Oh boy that sucks!!! Shouldn't the tech be bringing it to you and hooking it up. @TELUS was the best I just let him in and it took him awhile 3 hours but he figured out the problem and i got 3 pvr for free. No problems. Nobody I know has Roger's must be a reason! Good luck

• 
  Pr. M Wellman (@pastorwellman) reported 14 minutes ago

  @PaulDoroshenko @TELUS I feel your pain. At a very visceral and violent level, I feel you pain. it is a traumatic stress to deal with Telus. If you get Heidi as you CSR hang up and call again. She is diabolical.