Telus Outage Report in Colwood, British Columbia

Problems in the last 24 hours in Colwood, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Colwood, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (48%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (5%)

Live Outage Map Near Colwood, British Columbia

The most recent Telus outage reports came from the following cities: Sooke, and Victoria.

City	Problem Type	Report Time
Sooke	Phone	6 days ago
Victoria	Internet	6 days ago
Victoria	Internet	6 days ago
Victoria	E-mail	6 days ago
Victoria	TV	16 days ago
Victoria	Internet	21 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Colwood, British Columbia

Latest outage, problems and issue reports in Colwood and nearby locations:

• 
  Sherry Merriam (@sherryella77) reported 4 minutes ago from Victoria, British Columbia

  Going on day 8 & still no email on iPhone. Can’t get any of the old emails I need for this #militarymove What an absolute shit show. Im so mad I could spit nails. The “I’m sorry’s are getting super freaking old. Day 2 with no call back from TELUS even tho Im in queue #telusfail

• 
  West Coast Coco Mermaid 🧜🏾‍♀️ (@sherryella77) reported 8 minutes ago from Colwood, British Columbia

  @MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.

• 
  Zach (@zaxbux) reported 10 minutes ago from Victoria, British Columbia

  Does anyone have any idea why some @Microsoft web properties (recently LinkedIn and Visual Studio Marketplace) randomly refuse connections? Appears to only be an issue on @Telus IPv6. Mobile data and IPv4 are not affected. 🤬🤯

• 
  Jody Klassen (@bellasugarsega) reported 14 minutes ago from Langford, British Columbia

  I was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.

• 
  Cheri S (@Cheri_L_S) reported 17 minutes ago from Victoria, British Columbia

  Telus has made 0 attempt to contact me about my TV taking longer than the "few weeks" promised when I signed up 16 wks ago. I was told weeks ago there was a Covid related delay & that someone would contact me. No contact. No stock problems @ Bestbuy. Where is my TV? @TELUSsupport

• 
  Reg Brick (@hellonature) reported 19 minutes ago from Colwood, British Columbia

  @BridgieCasey @TELUS Block them. They are a horrible money loving, aggressive company w **** customer service.

• 
  Jenn Tranmer (@vicmomdoc) reported 20 minutes ago from Langford, British Columbia

  @antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.

• 
  Fully Vaxed Gordie Logan (@GordieLogan) reported 21 minutes ago from Langford, British Columbia

  Oh @TELUS, as a 30yr+ customer, I’ve never been so frustrated. I just had my appt for tomorrow cancelled. All because fiber hasn’t been run to the house yet. This is after an appt last week was cancelled for the same reason. Plz note, I made last weeks appt a month ago.

• 
  Revheidi Koschzeck (@RevheidiK) reported 22 minutes ago from Langford, British Columbia

  How is it the Province's fault that a million people couldn't follow simple instructions and wait to call for a vaccination until it was their turn? Not having a callback queue was definitely a big mistake which I hope Telus will fix. #blamegame #CommonSense

• 
  H. Neal Cropper (@RealNealDeal) reported 25 minutes ago from Metchosin, British Columbia

  @dewolfe001 @TELUS I really wanted to switch to Telus but everyone I spoke with was so inept I ended up staying with Shaw and their substandard service. I just couldn't imagine having to deal with them as a customer when discussing switching and becoming a customer was so very bad.

• 
  Barbara Darling (@BarbaraDarlin20) reported 27 minutes ago from Victoria, British Columbia

  @MirandaWiebe @TELUS Same here 4 hours and someone was supposed to call me back within 30 minutes twice now and I'm still waiting. Really bad customer service and I started at 730 this morning

• 
  Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported 33 minutes ago from Central Saanich, British Columbia

  @mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.

• 
  Ian holt (@holtyny) reported 37 minutes ago from Victoria, British Columbia

  @TELUS @TELUSsupport as long as this keeps going on I will advise our new neighbours to go to @Shawhelp a lady yesterday was having problems with telus to move in next month so now she is calling shaw this morning. Shaw as been brilliant.

• 
  Brandon ::1 (@brandonscript) reported 40 minutes ago from Victoria, British Columbia

  @cohix Hmmm I had a pretty bad experience with them years ago, but if my choice is them or Telus idk!

• 
  Brandon Rylow (@brandonscript) reported 40 minutes ago from Saanich, British Columbia

  I didn’t cost Rogers a dime in staffing in the last 12 months, and I’ve been a pretty easy going customer for 15 years. I’m done though. I’m done being their customer. I want a cell phone plan with a company that isn’t this despicable, but sadly Telus and Bell are on that list.

• 
  Ty_soup (@tysoup) reported 43 minutes ago from Victoria, British Columbia

  @telusmobility so glad I spent my entire 30 minute lunch on hold with you.. had to hang up as I got to go back to work (something your staff apparently doesn’t do) simple question with 0 answers available online for it.. ppl say I shld leave TELUS, considering it now

• 
  Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported 44 minutes ago from Central Saanich, British Columbia

  @PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.

• 
  Lloyd Mildon (@LloydMildon) reported 48 minutes ago from Oak Bay, British Columbia

  On my @TELUS optik TV I now have to watch ads before I am permitted to move on to the programming. This is horrible. I’m the customer. I’m the guy paying the bills. Just stop it, @telus. @telussupport

• 
  Anthony Kershaw (@audiophilia) reported 48 minutes ago from View Royal, British Columbia

  @TELUSsupport @TELUS thx Dave in Tech Support (via phone). The hour long hold was worth it. Total professional and very effective. Did he know his stuff! 👍👍

• 
  Tam Jam💲 (@Tamjam3z) reported 52 minutes ago from Esquimalt, British Columbia

  Why ******** does telus keep calling me at 745pm every night and hanging up? Get real.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  rawls in a gay club (@crapfacestupid) reported 6 minutes ago

  @TELUSsupport hi Telus support can you please put up more cell towers in Haida Gwaii us people on rural internet smart hubs can't even barely stream netflix a lot of the time it's just getting worse and worse and worse

• 
  Colin Newell (@coffeecrew) reported 6 minutes ago

  Anyone have an issues moving their Telus email config over to the new Google services? I’m a seriously polarized IT nerd, capable, but happy I’m with another Telco.

• 
  Paul H (@nerdyjt) reported 10 minutes ago

  @coffeecrew it's a gong show. my parents have had numerous problems and @TELUS is no help. i can't go help them either, because, covid.

• 
  Sheryl Lynn Jennings (@SherijenningsUn) reported 11 minutes ago

  No MSN Canada Queenscreek "TelUS" phone. Microsoft Network British Columbia. If there is a specific aspect of a DWORD registry change or a Steelhead network question, call my phone if I haven't blocked. No parking or camping on Azure boulevard.

• 
  Jeff Pursley (@JeffPursley) reported 11 minutes ago

  @TELUSsupport How many other people have been a victim of telus scam . Telus adds unwanted stuff to your account and when you tell them that you didnt order or want what they are billing a person for telus charges money to fix thier issue

• 
  Chris Hall (@CanadaHelpDesk) reported 11 minutes ago

  @bell @TELUS @rogers - How is it possible that all the major Canadian mobility carriers are so spectacularly bad at managing iPhone eSIMs? This is one of the most core things about new iPhones. Get it together. Most developing countries do this better than you.

• 
  XPRT Mechton (@Mechton) reported 16 minutes ago

  @Jxsephs Yeah we had the highest plan in march and I would spike to 150 with packet loss every day from 3-9PM. They came over 6 times in 2 months to try and fix it and it did nothing.. so happy I have telus now

• 
  ☀️ fufu | trying to graduate 🌻 (@kaistoast) reported 17 minutes ago

  My WIFI IS BACK **** AND I MISS ALL THAT????? AJSGSHSJ I HATE U TELUS 😭😭😭

• 
  Rajvir (@Rajvir81238437) reported 20 minutes ago

  @TELUSsupport Let me tell you a story, two Telus men convinced me to switch to telus from Shaw and then they gave me good wifi for two days and then it got worse when I. Contacted them they said they would fix it but they didn’t. Don’t fall for this fraud!! Scam I hate Telus

• 
  Rajvir (@Rajvir81238437) reported 24 minutes ago

  Don’t settle for Telus literally run from Telus they are the worst @TELUS @TELUSsupport