Telus outages and service status in Colwood, British Columbia

Problems in the last 24 hours in Colwood, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Colwood, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (49%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Live Outage Map Near Colwood, British Columbia

The most recent Telus outage reports came from the following cities: Sooke, and Victoria.

City	Problem Type	Report Time
Sooke	Phone	11 days ago
Victoria	Internet	11 days ago
Victoria	Internet	12 days ago
Victoria	E-mail	12 days ago
Victoria	TV	22 days ago
Victoria	Internet	27 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Colwood, British Columbia

Latest outage, problems and issue reports in Colwood and nearby locations:

• 
  Brandon ::1 (@brandonscript) reported 5 minutes ago from Victoria, British Columbia

  @cohix Hmmm I had a pretty bad experience with them years ago, but if my choice is them or Telus idk!

• 
  Sarah Campden (she, her) (@scampden) reported 13 minutes ago from Saanich, British Columbia

  I haven't used it yet, but for those that have, is Telus Health fee based service? I think I may need an antibiotic and the thought of waiting outside a non-existent walk in clinic is awful #bcmed #yyj

• 
  Anthony Kershaw (@audiophilia) reported 15 minutes ago from View Royal, British Columbia

  @TELUSsupport @TELUS thx Dave in Tech Support (via phone). The hour long hold was worth it. Total professional and very effective. Did he know his stuff! 👍👍

• 
  H. Neal Cropper (@RealNealDeal) reported 18 minutes ago from Metchosin, British Columbia

  @p_barbeau @TuraEmanuela @DrKathleenRoss1 Sorry, I have to ask. How does Telus get away with charging service fees to access longitudinal care then? I don't get how they're allowed to do what doctors cannot.

• 
  Reg Brick (@hellonature) reported 26 minutes ago from Colwood, British Columbia

  @BridgieCasey @TELUS Block them. They are a horrible money loving, aggressive company w **** customer service.

• 
  Lloyd Mildon (@LloydMildon) reported 26 minutes ago from Oak Bay, British Columbia

  On my @TELUS optik TV I now have to watch ads before I am permitted to move on to the programming. This is horrible. I’m the customer. I’m the guy paying the bills. Just stop it, @telus. @telussupport

• 
  Brandon Rylow (@brandonscript) reported 29 minutes ago from Saanich, British Columbia

  I didn’t cost Rogers a dime in staffing in the last 12 months, and I’ve been a pretty easy going customer for 15 years. I’m done though. I’m done being their customer. I want a cell phone plan with a company that isn’t this despicable, but sadly Telus and Bell are on that list.

• 
  Revheidi Koschzeck (@RevheidiK) reported 31 minutes ago from Langford, British Columbia

  How is it the Province's fault that a million people couldn't follow simple instructions and wait to call for a vaccination until it was their turn? Not having a callback queue was definitely a big mistake which I hope Telus will fix. #blamegame #CommonSense

• 
  Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported 32 minutes ago from Central Saanich, British Columbia

  @PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.

• 
  Ty_soup (@tysoup) reported 33 minutes ago from Victoria, British Columbia

  @telusmobility so glad I spent my entire 30 minute lunch on hold with you.. had to hang up as I got to go back to work (something your staff apparently doesn’t do) simple question with 0 answers available online for it.. ppl say I shld leave TELUS, considering it now

• 
  Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported 37 minutes ago from Central Saanich, British Columbia

  @mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.

• 
  West Coast Coco Mermaid 🧜🏾‍♀️ (@sherryella77) reported 39 minutes ago from Colwood, British Columbia

  @MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.

• 
  Tam Jam💲 (@Tamjam3z) reported 40 minutes ago from Esquimalt, British Columbia

  Why ******** does telus keep calling me at 745pm every night and hanging up? Get real.

• 
  🇨🇦🏳️‍🌈 Talia M. Wilson #GenXZeneca 🌈🇺🇸 (@olyfilmgirl) reported 41 minutes ago from Colwood, British Columbia

  Switching back to Shaw for internet. Although Telus's website said our service wouldn't change, the guy Drew talked to said we could only get slower internet. So, just waiting for Shaw order to process. And who new self install was a thing?

• 
  H. Neal Cropper (@RealNealDeal) reported 44 minutes ago from Metchosin, British Columbia

  @dewolfe001 @TELUS I really wanted to switch to Telus but everyone I spoke with was so inept I ended up staying with Shaw and their substandard service. I just couldn't imagine having to deal with them as a customer when discussing switching and becoming a customer was so very bad.

• 
  Zach (@zaxbux) reported 46 minutes ago from Victoria, British Columbia

  Does anyone have any idea why some @Microsoft web properties (recently LinkedIn and Visual Studio Marketplace) randomly refuse connections? Appears to only be an issue on @Telus IPv6. Mobile data and IPv4 are not affected. 🤬🤯

• 
  Jody Klassen (@bellasugarsega) reported 48 minutes ago from Langford, British Columbia

  I was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.

• 
  Jennifer Ross (@JRossfamilymed) reported 48 minutes ago from Prospect Lake, British Columbia

  @DrRitaMc @cpsbc_ca @BCFamilyDoctors Hahahahha is that us after death? Maybe that is a new service telus health could offer? Communication with the dead doctor?

• 
  Cheri S (@Cheri_L_S) reported 53 minutes ago from Victoria, British Columbia

  Telus has made 0 attempt to contact me about my TV taking longer than the "few weeks" promised when I signed up 16 wks ago. I was told weeks ago there was a Covid related delay & that someone would contact me. No contact. No stock problems @ Bestbuy. Where is my TV? @TELUSsupport

• 
  Fully Vaxed Gordie Logan (@GordieLogan) reported 57 minutes ago from Langford, British Columbia

  Oh @TELUS, as a 30yr+ customer, I’ve never been so frustrated. I just had my appt for tomorrow cancelled. All because fiber hasn’t been run to the house yet. This is after an appt last week was cancelled for the same reason. Plz note, I made last weeks appt a month ago.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ingy Kamal (@ingyneer) reported 1 minute ago

  @koodo @TELUS I have been a customer for over 10 years. Are you waving long distance call fees to the Ukraine? Please do so. It would definitely keep customers happy.

• 
  Redneckbeauty (@Redneckbeauty3) reported 5 minutes ago

  @fordnation How about fix the fact telus has been tracking their users since 2020 . Civil suit you say

• 
  Suko Tachi (@suko_tachi) reported 7 minutes ago

  @globeandmail Rogers is a horrible company & Shaw is a horrible company. I’ve no doubt they suit each other but I doubt the public could stomach the outcome of them becoming one. However here in BC where we have only 2 wifi internet providers TELUS I’m sure would do a happy dance.

• 
  Cameron McKay (@cdmckay) reported 10 minutes ago

  @Pr0t35t3r @TELUS @TELUS is horrible. They need to break up the telecom oligarchy in Canada.

• 
  Markus Milner 🇺🇦 (@MilnerMarkus) reported 11 minutes ago

  @NHLFlames @TELUS I hope they actually show up tonight. That last game was embarrassing. Bad as the officiating was, the players effort level was worse.

• 
  jubejubemonster (@JubeJubeMonster) reported 13 minutes ago

  @TELUSsupport I recommend reading the recent reviews in the iOS App Store. These issues are impacting any Telus user that has iOS. I can’t see my optik tv theme packs or premium channels, nor can I make changes to any of my Telus home services. This is not just a single user issue.

• 
  Cosmic Cowboy 🤠✨ (@FolksyForester) reported 19 minutes ago

  @kaylawinkler Ah okay, so it can be TELUS’ problem then :p

• 
  Michael (@MikeyB0101) reported 22 minutes ago

  Called Telus and confirmed there's a TV and a internet outage in the Tamarack area #yeg

• 
  Siddeley Genetta (@SergalProjects) reported 22 minutes ago

  Hey @TekSavvyCSR - you lot seem to be having issues on Telus here in Surrey. Zero connectivity. Any info?

• 
  Michael (@MikeyB0101) reported 23 minutes ago

  Third time this month I've experienced an internet outage with Telus in SE #yeg