Telus

Telus Outage Report in Colwood, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Colwood, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Colwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Colwood, British Columbia 08/07/2025 02:55

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Colwood, British Columbia

The most recent Telus outage reports came from the following cities: Victoria.

Loading map, please wait...
City Problem Type Report Time
CanadaVictoria Wi-fi
CanadaVictoria Internet
CanadaVictoria Internet
CanadaVictoria Internet
CanadaVictoria Phone
CanadaVictoria Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Colwood, British Columbia

Latest outage, problems and issue reports in Colwood and nearby locations:

  • holtyny Ian holt (@holtyny) reported from Victoria, British Columbia

    @TELUS @TELUSsupport as long as this keeps going on I will advise our new neighbours to go to @Shawhelp a lady yesterday was having problems with telus to move in next month so now she is calling shaw this morning. Shaw as been brilliant.

  • hellonature Reg Brick (@hellonature) reported from Colwood, British Columbia

    @BridgieCasey @TELUS Block them. They are a horrible money loving, aggressive company w **** customer service.

  • holtyny Ian holt (@holtyny) reported from Brentwood Bay, British Columbia

    @TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...

  • vicmomdoc Jenn Tranmer (@vicmomdoc) reported from Langford, British Columbia

    @antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.

  • LloydMildon Lloyd Mildon (@LloydMildon) reported from Oak Bay, British Columbia

    On my @TELUS optik TV I now have to watch ads before I am permitted to move on to the programming. This is horrible. I’m the customer. I’m the guy paying the bills. Just stop it, @telus. @telussupport

  • critiklthinking Derek Lewers (@critiklthinking) reported from Langford, British Columbia

    @EComm911_info congrats on your new Dispatch centre here in Victoria, however tried calling to report an incident and it was like calling Telus and was on hold for nearly 10min as it said call takers were busy. As such, missed the ability to report as parties left scene #yyj

  • canukgenie Penny Holt (@canukgenie) reported from Saanich, British Columbia

    @gillrh They are the worst, along with mobile phone plans. You should have been a fly on the wall where Chris took on Telus. Not pretty.

  • Cheri_L_S Cheri S (@Cheri_L_S) reported from Victoria, British Columbia

    Telus has made 0 attempt to contact me about my TV taking longer than the "few weeks" promised when I signed up 16 wks ago. I was told weeks ago there was a Covid related delay & that someone would contact me. No contact. No stock problems @ Bestbuy. Where is my TV? @TELUSsupport

  • brandonscript Brandon Rylow (@brandonscript) reported from Saanich, British Columbia

    I didn’t cost Rogers a dime in staffing in the last 12 months, and I’ve been a pretty easy going customer for 15 years. I’m done though. I’m done being their customer. I want a cell phone plan with a company that isn’t this despicable, but sadly Telus and Bell are on that list.

  • sherryella77 Sherry Merriam (@sherryella77) reported from Victoria, British Columbia

    Going on day 8 & still no email on iPhone. Can’t get any of the old emails I need for this #militarymove What an absolute shit show. Im so mad I could spit nails. The “I’m sorry’s are getting super freaking old. Day 2 with no call back from TELUS even tho Im in queue #telusfail

  • tysoup Ty_soup (@tysoup) reported from Victoria, British Columbia

    @telusmobility so glad I spent my entire 30 minute lunch on hold with you.. had to hang up as I got to go back to work (something your staff apparently doesn’t do) simple question with 0 answers available online for it.. ppl say I shld leave TELUS, considering it now

  • tesla_tours Tesla Tours (@tesla_tours) reported from Victoria, British Columbia

    @EmmaCParston @Google People complain that high quality electronic products by companies like Apple and Tesla are overpriced until they waste valuable time on the alternatives. For my part, I’m wishing I’d stayed with Fido & Shaw instead of getting duped into Telus’ marketing-first service-last model

  • suestroud Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.

  • BarbaraDarlin20 Barbara Darling (@BarbaraDarlin20) reported from Victoria, British Columbia

    @MirandaWiebe @TELUS Same here 4 hours and someone was supposed to call me back within 30 minutes twice now and I'm still waiting. Really bad customer service and I started at 730 this morning

  • brandonscript Brandon ::1 (@brandonscript) reported from Victoria, British Columbia

    @cohix Hmmm I had a pretty bad experience with them years ago, but if my choice is them or Telus idk!

  • bellasugarsega Jody Klassen (@bellasugarsega) reported from Langford, British Columbia

    I was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.

  • sherryella77 West Coast Coco Mermaid 🧜🏾‍♀️ (@sherryella77) reported from Colwood, British Columbia

    @MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.

  • audiophilia Anthony Kershaw (@audiophilia) reported from View Royal, British Columbia

    @TELUSsupport @TELUS thx Dave in Tech Support (via phone). The hour long hold was worth it. Total professional and very effective. Did he know his stuff! 👍👍

  • RevheidiK Revheidi Koschzeck (@RevheidiK) reported from Langford, British Columbia

    How is it the Province's fault that a million people couldn't follow simple instructions and wait to call for a vaccination until it was their turn? Not having a callback queue was definitely a big mistake which I hope Telus will fix. #blamegame #CommonSense

  • suestroud Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Rugbyplayer Derek Coke-Kerr 🇨🇦🏉 (@Rugbyplayer) reported

    @telus The least accessible, least friendly service in Canada.

  • trackwanderer mama bear (@trackwanderer) reported

    So we've been having internet connection issues, many around us on Telus have too. They called us to send a tech out to resolve it. There are system wide issues but apparently we are our own issue. He said we were using 90% of our bandwidth and our building doesn't get higher

  • himeshpatel7 HIMESH PATEL (@himeshpatel7) reported

    Was talking with Louie, Telus international. he cannot help me neither. says on going issue. @UBRT @Uber_Canada @Uber_Support

  • Ashleychasesno1 sirHermitCronefromHHT (@Ashleychasesno1) reported

    I love getting calls from Telus trying to upgrade my phone. I'm sorry but this broke *** ***** need a cheaper phone plan & I have 4 months to find it & if I can't get the phone I want & the rate I can afford then I'm just going to cancel my cell phone. I rarely leave home anyway.

  • itsqmac ScHoolgirl 🆀 (@itsqmac) reported

    Remember that time I tried to get Telus but never ended up getting their services and they’ve charged me every month for 10 months for something I never had AND Now trying to mess with my credit score. LEAVE ME ALONE @TELUS @TELUSsupport

  • jtbear3ca #JustinFromCanada (@jtbear3ca) reported

    @TELUS @TELUSsupport so can you explain why I am charged for a negative service? I have no data, I don't want data. Therefore, you block data from my phone. And now you charge me $3/month to ensure you don't provide me a service?

  • PNWisland_elle Elle (@PNWisland_elle) reported

    @ruggedbroad If I'm dumb enough to call Telus and tell them they forgot to remove channels from my TV when I dropped 2 tiers, I would be dumb enough to pay a ticket that doesn't show in the system. With my luck, the system would find it at the worst moment.

  • MrBabybooeyes Just a Canadian who wants the best 4 all (@MrBabybooeyes) reported

    Thanks alot For damaging my Credit. I CALLED CUSTOMER SERVICE November 15 2021 I told them shut off the account my House was Destroyed in the Merritt flood your own customer service said no problem we will shut off the service I go too buy @TELUS @TELUSsupport

  • 5yrsL8r @NWOBEI_5Yrs_L8R (@5yrsL8r) reported

    @madinuk @jdtabish In my community, about 30 km from Vancouver or Victoria Telus premium service is 800 kbps/up and 6 Mb/s down. Yukon looks better every day.

  • MaryMc_Cat Mary McCat (@MaryMc_Cat) reported

    Not wanting to virtue signal here, just state a fact. If you have Telus Rewards points you can donate them to Ukraine Relief. Just login to your Telus account if you're with Telus. I had enough to donate $60.