Telus Outage Report in Colwood, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Colwood, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Colwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (49%)
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Phone (26%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (5%)
Live Outage Map Near Colwood, British Columbia
The most recent Telus outage reports came from the following cities: Victoria and Sooke.
| City | Problem Type | Report Time |
|---|---|---|
 Victoria |
TV | |
| Victoria |
TV | |
| Victoria |
Phone | |
| Victoria |
Wi-fi | |
| Sooke |
Total Blackout | |
| Victoria |
Internet |
Community Discussion
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Telus Issues Reports Near Colwood, British Columbia
Latest outage, problems and issue reports in Colwood and nearby locations:
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H. Neal Cropper
(@RealNealDeal) reported
from
Metchosin, British Columbia
@dewolfe001 @TELUS I really wanted to switch to Telus but everyone I spoke with was so inept I ended up staying with Shaw and their substandard service. I just couldn't imagine having to deal with them as a customer when discussing switching and becoming a customer was so very bad.
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Cheri S
(@Cheri_L_S) reported
from
Victoria, British Columbia
Telus has made 0 attempt to contact me about my TV taking longer than the "few weeks" promised when I signed up 16 wks ago. I was told weeks ago there was a Covid related delay & that someone would contact me. No contact. No stock problems @ Bestbuy. Where is my TV? @TELUSsupport
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Brandon Rylow
(@brandonscript) reported
from
Saanich, British Columbia
I didn’t cost Rogers a dime in staffing in the last 12 months, and I’ve been a pretty easy going customer for 15 years. I’m done though. I’m done being their customer. I want a cell phone plan with a company that isn’t this despicable, but sadly Telus and Bell are on that list.
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Sue Stroud she/her 🍊❤️💪🏼
(@suestroud) reported
from
Central Saanich, British Columbia
@PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.
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🇨🇦🏳️🌈 Talia M. Wilson #GenXZeneca 🌈🇺🇸
(@olyfilmgirl) reported
from
Colwood, British Columbia
Switching back to Shaw for internet. Although Telus's website said our service wouldn't change, the guy Drew talked to said we could only get slower internet. So, just waiting for Shaw order to process. And who new self install was a thing?
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Lloyd Mildon
(@LloydMildon) reported
from
Oak Bay, British Columbia
On my @TELUS optik TV I now have to watch ads before I am permitted to move on to the programming. This is horrible. I’m the customer. I’m the guy paying the bills. Just stop it, @telus. @telussupport
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Tam Jam💲
(@Tamjam3z) reported
from
Esquimalt, British Columbia
Why ******** does telus keep calling me at 745pm every night and hanging up? Get real.
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Jennifer Ross
(@JRossfamilymed) reported
from
Prospect Lake, British Columbia
@DrRitaMc @cpsbc_ca @BCFamilyDoctors Hahahahha is that us after death? Maybe that is a new service telus health could offer? Communication with the dead doctor?
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Sue Stroud she/her 🍊❤️💪🏼
(@suestroud) reported
from
Central Saanich, British Columbia
@mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.
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Anthony Kershaw
(@audiophilia) reported
from
View Royal, British Columbia
@TELUSsupport @TELUS thx Dave in Tech Support (via phone). The hour long hold was worth it. Total professional and very effective. Did he know his stuff! 👍👍
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Zach
(@zaxbux) reported
from
Victoria, British Columbia
Does anyone have any idea why some @Microsoft web properties (recently LinkedIn and Visual Studio Marketplace) randomly refuse connections? Appears to only be an issue on @Telus IPv6. Mobile data and IPv4 are not affected. 🤬🤯
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West Coast Coco Mermaid 🧜🏾♀️
(@sherryella77) reported
from
Colwood, British Columbia
@MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.
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Ty_soup
(@tysoup) reported
from
Victoria, British Columbia
@telusmobility so glad I spent my entire 30 minute lunch on hold with you.. had to hang up as I got to go back to work (something your staff apparently doesn’t do) simple question with 0 answers available online for it.. ppl say I shld leave TELUS, considering it now
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H. Neal Cropper
(@RealNealDeal) reported
from
Metchosin, British Columbia
@p_barbeau @TuraEmanuela @DrKathleenRoss1 Sorry, I have to ask. How does Telus get away with charging service fees to access longitudinal care then? I don't get how they're allowed to do what doctors cannot.
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Revheidi Koschzeck
(@RevheidiK) reported
from
Langford, British Columbia
How is it the Province's fault that a million people couldn't follow simple instructions and wait to call for a vaccination until it was their turn? Not having a callback queue was definitely a big mistake which I hope Telus will fix. #blamegame #CommonSense
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Brandon ::1
(@brandonscript) reported
from
Victoria, British Columbia
@cohix Hmmm I had a pretty bad experience with them years ago, but if my choice is them or Telus idk!
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Fully Vaxed Gordie Logan
(@GordieLogan) reported
from
Langford, British Columbia
Oh @TELUS, as a 30yr+ customer, I’ve never been so frustrated. I just had my appt for tomorrow cancelled. All because fiber hasn’t been run to the house yet. This is after an appt last week was cancelled for the same reason. Plz note, I made last weeks appt a month ago.
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Reg Brick
(@hellonature) reported
from
Colwood, British Columbia
@BridgieCasey @TELUS Block them. They are a horrible money loving, aggressive company w **** customer service.
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Sarah Campden (she, her)
(@scampden) reported
from
Saanich, British Columbia
I haven't used it yet, but for those that have, is Telus Health fee based service? I think I may need an antibiotic and the thought of waiting outside a non-existent walk in clinic is awful #bcmed #yyj
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Jody Klassen
(@bellasugarsega) reported
from
Langford, British Columbia
I was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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The Cheese Master
(@CheeseMaster_Pr) reported
@waylonsnedker @Gaohmee Dang, I didn't realize you were in Vancouver too @waylonsnedker! I am with Telus myself, and though they've blundered my bill many times, the customer service reps I've chatted with to remedy things have always been very kind.
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Alicia Prevost
(@GraveDancer40) reported
The customer service at my @TELUS has been impressive but holy hells, I’m beyond frustrated with this process. Had to exchange my phone in store and the one I want isn’t here. What a headache. @TELUSsupport
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Shifally
(@ShifallyR) reported
@Gaohmee I used Telus when I lived up there. No complaints And if you do happen to have a teensy complaint, they usually give you a percentage off for a couple of months.
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Common Sense
(@CommonSenseSoc) reported
the after dinner stuff thing... hey @telus @TELUSsupport .. WHY do you keep changing my IP? Really screws up my secure server logins, and its a ROYAL PITA to fix it all the time... STOP doing this!
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maria loi
(@marialoi) reported
@kaifulee Sorry Dr. Lee Kai-Fu, I tested it now, and it is not working, so I can't call you again. I am phoning my Telus to fix the problem, they claimed they did fix it!. Have a great day Dr. Lee Kai-Fu! Thank you!
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Scott W. Bradford
(@ScottWBradford) reported
@Gaohmee Shaw is awful and I just paid 300$ to NOT be with them. I like my Telus service but those two are the big ones. Telus has the benefit of also having phone plans so you can bundle - Telus also has Koodo if you want a more flexible phone plan.
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Raymond 🇨🇦
(@JrdNR) reported
Telus is such a ******* joke @TELUSsupport don't tell me I get a waived cancellation fee to get me to sign up to a 2 year internet agreement, after I explicitly said I cannot guarantee 2 years as a customer, then ******* charge me $200 to leave.
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sîpîysis
(@BruksAP) reported
@fka_jayesimpson I just switched over from the nightmare that was Telus. Shaw has been much better, but doesn't say much given the troubles you're having, aside from Telus is equally terrible. 😐
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Francisco Gatica
(@fcogaticab) reported
@TELUSsupport how long should I wait to get an answer back. You're disappointed me. Let's see if something happen if not @ShawInfo wait for me. Telus is good quality service and poor customer service.
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𝙆𝙮𝙙𝙪𝙝
(@Kiltworm) reported
Now I just got transferred to my third department at @TELUS and was disconnected before I got to talk. What a terrible terrible system they have. Are all phone companies this awful nowadays?