Telus Outage Report in Colwood, British Columbia

Problems in the last 24 hours in Colwood, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Colwood, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (48%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Live Outage Map Near Colwood, British Columbia

The most recent Telus outage reports came from the following cities: Sooke, and Victoria.

City	Problem Type	Report Time
Sooke	Phone	7 days ago
Victoria	Internet	7 days ago
Victoria	Internet	7 days ago
Victoria	E-mail	7 days ago
Victoria	TV	17 days ago
Victoria	Internet	22 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Colwood, British Columbia

Latest outage, problems and issue reports in Colwood and nearby locations:

• 
  Lloyd Mildon (@LloydMildon) reported 55 seconds ago from Oak Bay, British Columbia

  On my @TELUS optik TV I now have to watch ads before I am permitted to move on to the programming. This is horrible. I’m the customer. I’m the guy paying the bills. Just stop it, @telus. @telussupport

• 
  Anthony Kershaw (@audiophilia) reported 3 minutes ago from View Royal, British Columbia

  @TELUSsupport @TELUS thx Dave in Tech Support (via phone). The hour long hold was worth it. Total professional and very effective. Did he know his stuff! 👍👍

• 
  H. Neal Cropper (@RealNealDeal) reported 5 minutes ago from Metchosin, British Columbia

  @dewolfe001 @TELUS I really wanted to switch to Telus but everyone I spoke with was so inept I ended up staying with Shaw and their substandard service. I just couldn't imagine having to deal with them as a customer when discussing switching and becoming a customer was so very bad.

• 
  Cheri S (@Cheri_L_S) reported 6 minutes ago from Victoria, British Columbia

  Telus has made 0 attempt to contact me about my TV taking longer than the "few weeks" promised when I signed up 16 wks ago. I was told weeks ago there was a Covid related delay & that someone would contact me. No contact. No stock problems @ Bestbuy. Where is my TV? @TELUSsupport

• 
  Christiane Sadeler (@ChrisSadeler) reported 6 minutes ago from Saanich, British Columbia

  @TELUS you may want to check Twitter for comments on @koodo. Or check the @koodo community board. A lot of upset people for terrible service. One more try from me to get the money due to me and my next move is CRTC. #unbelievable corporate arrogance and inaptitude.

• 
  West Coast Coco Mermaid 🧜🏾‍♀️ (@sherryella77) reported 8 minutes ago from Colwood, British Columbia

  @MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.

• 
  🇨🇦🏳️‍🌈 Talia M. Wilson #GenXZeneca 🌈🇺🇸 (@olyfilmgirl) reported 9 minutes ago from Colwood, British Columbia

  Switching back to Shaw for internet. Although Telus's website said our service wouldn't change, the guy Drew talked to said we could only get slower internet. So, just waiting for Shaw order to process. And who new self install was a thing?

• 
  Sarah Campden (she, her) (@scampden) reported 13 minutes ago from Saanich, British Columbia

  I haven't used it yet, but for those that have, is Telus Health fee based service? I think I may need an antibiotic and the thought of waiting outside a non-existent walk in clinic is awful #bcmed #yyj

• 
  Reg Brick (@hellonature) reported 18 minutes ago from Colwood, British Columbia

  @BridgieCasey @TELUS Block them. They are a horrible money loving, aggressive company w **** customer service.

• 
  Zach (@zaxbux) reported 19 minutes ago from Victoria, British Columbia

  Does anyone have any idea why some @Microsoft web properties (recently LinkedIn and Visual Studio Marketplace) randomly refuse connections? Appears to only be an issue on @Telus IPv6. Mobile data and IPv4 are not affected. 🤬🤯

• 
  Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported 27 minutes ago from Central Saanich, British Columbia

  @PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.

• 
  Jennifer Ross (@JRossfamilymed) reported 27 minutes ago from Prospect Lake, British Columbia

  @DrRitaMc @cpsbc_ca @BCFamilyDoctors Hahahahha is that us after death? Maybe that is a new service telus health could offer? Communication with the dead doctor?

• 
  H. Neal Cropper (@RealNealDeal) reported 29 minutes ago from Metchosin, British Columbia

  @p_barbeau @TuraEmanuela @DrKathleenRoss1 Sorry, I have to ask. How does Telus get away with charging service fees to access longitudinal care then? I don't get how they're allowed to do what doctors cannot.

• 
  Fully Vaxed Gordie Logan (@GordieLogan) reported 29 minutes ago from Langford, British Columbia

  Oh @TELUS, as a 30yr+ customer, I’ve never been so frustrated. I just had my appt for tomorrow cancelled. All because fiber hasn’t been run to the house yet. This is after an appt last week was cancelled for the same reason. Plz note, I made last weeks appt a month ago.

• 
  Revheidi Koschzeck (@RevheidiK) reported 35 minutes ago from Langford, British Columbia

  How is it the Province's fault that a million people couldn't follow simple instructions and wait to call for a vaccination until it was their turn? Not having a callback queue was definitely a big mistake which I hope Telus will fix. #blamegame #CommonSense

• 
  Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported 44 minutes ago from Central Saanich, British Columbia

  @mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.

• 
  Tam Jam💲 (@Tamjam3z) reported 50 minutes ago from Esquimalt, British Columbia

  Why ******** does telus keep calling me at 745pm every night and hanging up? Get real.

• 
  Jody Klassen (@bellasugarsega) reported 53 minutes ago from Langford, British Columbia

  I was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.

• 
  Brent Smithurst (@brentsmi) reported 54 minutes ago from Colwood, British Columbia

  All I want for Christmas is more than one bar (at best) of cel service in Royal Bay. Get it together, @TELUS /@Bell. I’ll switch to @rogers if they’ll do something about this. 2.5 years of this is ridiculous!

• 
  Brandon Rylow (@brandonscript) reported 58 minutes ago from Saanich, British Columbia

  I didn’t cost Rogers a dime in staffing in the last 12 months, and I’ve been a pretty easy going customer for 15 years. I’m done though. I’m done being their customer. I want a cell phone plan with a company that isn’t this despicable, but sadly Telus and Bell are on that list.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Synthetic Animals (@moodyangela) reported 5 minutes ago

  No signal for my phone all day Other friend on Chatr also having the same issues My mom has Telus and her internet barely connects or doesn’t connect on her phone Telus internet always sucks now but worse. Even at home websites barely connect

• 
  Charlotte in Toronto | BLM | Stop Asian Hate (@CharlotteAsks) reported 6 minutes ago

  Uber eats and door dash is like an 80 min wait for food delivery cuz so many drivers have no cell service on Rogers either still. I bet those on Bell or Telus are making so much more. Today sucks 😒. Can I just go back to bed already???

• 
  Brandy Steele (@newwstgrl82) reported 8 minutes ago

  @680NEWS 12:17pm PST and still no service or updates to customers. SO GLAD I just left Telus after 20 years to go to Rogers on a 2 year contract...guess I should have kept paying the extra $ for better coverage UGH

• 
  Chrys Stars 🧜🏾‍♀️ (@Chrystinastarrs) reported 8 minutes ago

  @_jennreyn @TELUS @Bell Apparently Telus is having issues as well. According to a few of them I have been able to connect with. I’m just shocked that since the last time I checked, a couple hours ago, they haven’t made an announcement yet

• 
  CanAnon (@CanAnon7) reported 12 minutes ago

  @theJagmeetSingh AGT (now Telus), SaskTel and MGT, all operations acquired originally from Bell Canada should never have sold in the first place. Telecoms are essential infrastructure.

• 
  Brandy Steele (@newwstgrl82) reported 16 minutes ago

  @patrickallain @telusmobility Don't bother, I was a 20yr customer, spoke to Loyalty & Retention twice in February about staying or switching to Rogers, they told me they couldn't beat what Rogers was offering and that it was a shame to see me go. Only advantage is Telus doesn't typically have day long outages

• 
  Крис (@slavpowered) reported 16 minutes ago

  So @Rogers will I be receiving compensation for now going 2 days of no cell service? My business is suffering because of this, I NEED MY PHONE #ROGERS 730.66$ in lost sales because of you.. you got room for 1 over there @TELUS ?

• 
  Lynn Wagner (@QueenoftheBB) reported 17 minutes ago

  @haligonia @BruceMacDouga12 For anyone affected by this issue on Rogers Wireless, go to Settings, cellular and turn Roaming ON. After that go to Network Selection and confirm Automatic is on. You should be able to roam on Rogers EXT on Bell or Telus.

• 
  Keegan Goerz (@KeeganGoerz) reported 19 minutes ago

  @BrianBlitzBetts @theJagmeetSingh You actually should be able to force your phone onto Rogers-Extended Network (which is just TELUS or Bell roaming). It is free. I havent tested if it works, but in theory.

• 
  ADAM PELIKAN (@Sterometik) reported 20 minutes ago

  Telus is only phone company working right now Rogers bell down apparently I heard from Toronto