Telus Outage Report in Colwood, British Columbia

Problems in the last 24 hours in Colwood, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Colwood, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (49%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Live Outage Map Near Colwood, British Columbia

The most recent Telus outage reports came from the following cities: Sooke, and Victoria.

City	Problem Type	Report Time
Sooke	Phone	7 days ago
Victoria	Internet	7 days ago
Victoria	Internet	7 days ago
Victoria	E-mail	7 days ago
Victoria	TV	17 days ago
Victoria	Internet	23 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Colwood, British Columbia

Latest outage, problems and issue reports in Colwood and nearby locations:

• 
  Penny Holt (@canukgenie) reported 14 seconds ago from Saanich, British Columbia

  @gillrh They are the worst, along with mobile phone plans. You should have been a fly on the wall where Chris took on Telus. Not pretty.

• 
  Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported 32 seconds ago from Central Saanich, British Columbia

  @mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.

• 
  Brandon ::1 (@brandonscript) reported 3 minutes ago from Victoria, British Columbia

  @cohix Hmmm I had a pretty bad experience with them years ago, but if my choice is them or Telus idk!

• 
  Revheidi Koschzeck (@RevheidiK) reported 7 minutes ago from Langford, British Columbia

  How is it the Province's fault that a million people couldn't follow simple instructions and wait to call for a vaccination until it was their turn? Not having a callback queue was definitely a big mistake which I hope Telus will fix. #blamegame #CommonSense

• 
  Ian holt (@holtyny) reported 16 minutes ago from Brentwood Bay, British Columbia

  @TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...

• 
  Reg Brick (@hellonature) reported 16 minutes ago from Colwood, British Columbia

  @BridgieCasey @TELUS Block them. They are a horrible money loving, aggressive company w **** customer service.

• 
  Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported 17 minutes ago from Central Saanich, British Columbia

  @PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.

• 
  Brandon Rylow (@brandonscript) reported 22 minutes ago from Saanich, British Columbia

  I didn’t cost Rogers a dime in staffing in the last 12 months, and I’ve been a pretty easy going customer for 15 years. I’m done though. I’m done being their customer. I want a cell phone plan with a company that isn’t this despicable, but sadly Telus and Bell are on that list.

• 
  Jenn Tranmer (@vicmomdoc) reported 25 minutes ago from Langford, British Columbia

  @antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.

• 
  Derek Lewers (@critiklthinking) reported 25 minutes ago from Langford, British Columbia

  @EComm911_info congrats on your new Dispatch centre here in Victoria, however tried calling to report an incident and it was like calling Telus and was on hold for nearly 10min as it said call takers were busy. As such, missed the ability to report as parties left scene #yyj

• 
  Anthony Kershaw (@audiophilia) reported 25 minutes ago from View Royal, British Columbia

  @TELUSsupport @TELUS thx Dave in Tech Support (via phone). The hour long hold was worth it. Total professional and very effective. Did he know his stuff! 👍👍

• 
  Tesla Tours (@tesla_tours) reported 26 minutes ago from Victoria, British Columbia

  @EmmaCParston @Google People complain that high quality electronic products by companies like Apple and Tesla are overpriced until they waste valuable time on the alternatives. For my part, I’m wishing I’d stayed with Fido & Shaw instead of getting duped into Telus’ marketing-first service-last model

• 
  Sherry Merriam (@sherryella77) reported 33 minutes ago from Victoria, British Columbia

  Going on day 8 & still no email on iPhone. Can’t get any of the old emails I need for this #militarymove What an absolute shit show. Im so mad I could spit nails. The “I’m sorry’s are getting super freaking old. Day 2 with no call back from TELUS even tho Im in queue #telusfail

• 
  Lloyd Mildon (@LloydMildon) reported 34 minutes ago from Oak Bay, British Columbia

  On my @TELUS optik TV I now have to watch ads before I am permitted to move on to the programming. This is horrible. I’m the customer. I’m the guy paying the bills. Just stop it, @telus. @telussupport

• 
  Ian holt (@holtyny) reported 36 minutes ago from Victoria, British Columbia

  @TELUS @TELUSsupport as long as this keeps going on I will advise our new neighbours to go to @Shawhelp a lady yesterday was having problems with telus to move in next month so now she is calling shaw this morning. Shaw as been brilliant.

• 
  Barbara Darling (@BarbaraDarlin20) reported 38 minutes ago from Victoria, British Columbia

  @MirandaWiebe @TELUS Same here 4 hours and someone was supposed to call me back within 30 minutes twice now and I'm still waiting. Really bad customer service and I started at 730 this morning

• 
  Ty_soup (@tysoup) reported 38 minutes ago from Victoria, British Columbia

  @telusmobility so glad I spent my entire 30 minute lunch on hold with you.. had to hang up as I got to go back to work (something your staff apparently doesn’t do) simple question with 0 answers available online for it.. ppl say I shld leave TELUS, considering it now

• 
  Cheri S (@Cheri_L_S) reported 56 minutes ago from Victoria, British Columbia

  Telus has made 0 attempt to contact me about my TV taking longer than the "few weeks" promised when I signed up 16 wks ago. I was told weeks ago there was a Covid related delay & that someone would contact me. No contact. No stock problems @ Bestbuy. Where is my TV? @TELUSsupport

• 
  West Coast Coco Mermaid 🧜🏾‍♀️ (@sherryella77) reported 57 minutes ago from Colwood, British Columbia

  @MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  sherri (@akapiece) reported 6 minutes ago

  @TELUSsupport so after being with Telus for 15+ years I’m left with no proper internet to be able to work and make an income and when I asked about my current services at my old address and wether I need to cancel I’m told to wait for a call back and they can credit the days

• 
  TELUS Support (@TELUSsupport) reported 7 minutes ago

  @BuildThisHous Hi, to speak with a representative and cancel your account, you can call from US 1-866-771-9666 or *611 from your TELUS phone. Thank you.

• 
  🇨🇦 Riccardo 🇩🇪 (@V4NLIFE_CANADA) reported 10 minutes ago

  @TELUS what makes you think taking the 80GB and 100GB data plans out of your plans was a good IDEA?!?!??! Wtf

• 
  HHH (@wpgriceboi) reported 14 minutes ago

  i am 4 days post op from top surgery. we haven’t had wifi this entire time because telus sucks ***. it’s +32 in my bedroom. my chest is wrapped and compressed so tight that i look like i’m pregnant, which is making me more dysmorphic. anddddd everyone i love is in full crisis

• 
  MtPleasant (@JekyllnnHide) reported 18 minutes ago

  why (tf?) did I get a 23 page package in the mail from telus, on no prompting, after 20+ yrs of having the acct??? I think it's informing me of my obligations in being a customer. I get to do hours of phone time to fine out. Delightful, @telus gee, thanks.

• 
  Jas In 🇨🇦 Gettr: @JasinCanada (@keepontruckin78) reported 19 minutes ago

  @dee_brown @TELUS This is just virtue signalling. At @telus you don't give a **** about people living below the poverty line on disabilities but you can donate money to Canadian youth and people in Ukraine.

• 
  OpenHoneypot (@OpenHoneypot) reported 22 minutes ago

  An attempt was detected from 179.60.147.74 to port 8022 trying to login with account "admin" and password "telus" on UTC 2022-06-27 01:34:43.154841. #ThreatIntelligence

• 
  Daniel Battista (@danbattista) reported 22 minutes ago

  @TELUS @TELUSsupport telus charges Roaming while your in Canada now, zero help from their support team. Horrible.

• 
  Rob Little (@roblittledotca) reported 24 minutes ago

  @AwaitingJuno #oaklands #yyj got particularity bad bout 3-4yr back. Garage doors. Ally fences. Hydro/Telus/Shaw service boxes/stores…

• 
  willow (@goofygrrl) reported 26 minutes ago

  @RogersHelps why why can I not any service in Brokenhead Manitoba ( just out side Beausejour Mb ) seriously??! I need to be able to have service. I cannot get or make calls or even messages 🤬🤬 can’t wait to switch to Telus. That will be 3 family members