Telus Outage Report in St. Albert, Alberta
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The latest reports from users having issues in St. Albert come from postal codes T8N.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in St. Albert, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in St. Albert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (29%)
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Wi-fi (9%)
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TV (6%)
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Total Blackout (5%)
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E-mail (4%)
Live Outage Map Near St. Albert, Alberta
The most recent Telus outage reports came from the following cities: St. Albert, Edmonton, Spruce Grove and Morinville.
City | Problem Type | Report Time |
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TV | ||
Internet | ||
Wi-fi | ||
Wi-fi | ||
Internet | ||
Phone |
Community Discussion
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Telus Issues Reports Near St. Albert, Alberta
Latest outage, problems and issue reports in St. Albert and nearby locations:
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Yvette Gillam (@YvetteGillam) reported from Edmonton, Alberta
@jesssicrap @TELUS I'm just happy I'm not at work. Cause we can't call for help when we got no cell, my last STARS activation, booster was down and had to get someone to drive 20 min for service 😳 good times, not.
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East meets West (@KeeperOfSheep) reported from Edmonton, Alberta
@TELUS with @Shawhelp adding #ShawBlueCurve to #Firestick, isn't it time you unblock #PikTV from running on devices that clearly can support the app
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Eileen Hoyland (@Leenerrr) reported from Edmonton, Alberta
Me and the hubby are considering switching to Telus Fibre for our internet. We have no problems with the quality of Shaw, but b/c we’re mobility clients, Telus is offering GB fibre for $75 plus a bill credit. So honest opinions on quality plz! Anyone have Fibre w/Telus? 1/2
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💭++ : {𓂀 } Greeπ 𓀆 Ξyz 𓉢 חי (@Robertial) reported from Edmonton, Alberta
Tread carefully, @TELUS . You’re entering a Lose-Lose situation. #100DaysOfPython “The best way to treat obstacles is to use them as stepping-stones. Laugh at them, tread on them, and let them lead you to something better.” —Enid Blyton
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Young Millennial Chinese Гордон👨🏻🧏🏻♂️🦻🏻🗣!! (@CggGordon) reported from Edmonton, Alberta
@mwgbanks @TELUS @TELUSsupport Those are not bad speeds depending on the device. The free wifi I was using where I live was fluctuating really badly from as low as 2-5 Mbps so it was virtually unusable at some points. Have been wanting to get PureFibre for a long time now. Hopes are to get at least 1000 Mbps.
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NadineBaileyUnifor (@NadineYeg) reported from Edmonton, Alberta
@TELUS @TELUSsupport you changed emails and I still can’t access. 2 days on the phone and still not help. #horrible #worstserviceever
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Yvette Gillam (@YvetteGillam) reported from Edmonton, Alberta
@I_Am_The_Storm_ @TELUS Ever time @TELUS goes down at work, I poop a little and pray no one does anything dumb.
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Adam kelly (@adamkelly111111) reported from Edmonton, Alberta
Just going to put it out on here if you are a TELUS customer and you are having slow service with them check your network for unauthorized access on ur internet always take time to search your wireless access for any provider just take a second for your security
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Justin (@justinberubs) reported from Edmonton, Alberta
@elks @TELUS “This team is terrible but at least this box suite is pretty cool”
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Katy Mackay (@KatyMackay) reported from Edmonton, Alberta
hey @TELUSsupport, I’ve talked to two Telus tech support people already today. No access to Twitter, app or browser, while on wifi. Fine on data. The tech guys reset it and I get access for a minute, and then it goes out again. I see BC also had this issue.
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NadineBaileyUnifor (@NadineYeg) reported from Edmonton, Alberta
@TELUS @TELUSsupport you changed emails and I STILL CANT ACCESS. 4 hrs yesterday and no help and so far 1 he today and I have been transferred to 3 did department. #horribleservice
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East meets West (@KeeperOfSheep) reported from Edmonton, Alberta
@TELUS how many clients are your online customer service chat agents expected to juggle at the same time. 20 minutes to confirm one detail, and a call from same agent asking for a different client confirms they juggle clients instead of resolving issues and moving on..
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MEHAK GILL (@MehakGill123) reported from Edmonton, Alberta
@TELUSsupport Please help Me with Account Number 38040078 i have been ripped off by telus.
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Cameron Young (@CameronJY71) reported from Edmonton, Alberta
Tonight I learned that Canada 🇨🇦 has THEE worse cell phone provider companies/plans! This is a issue that NEEDS to be fixed AND talked about more! These companies and plans are PIRACY! Laws HAVE to be made! #Rogers #Telus #Bell
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East meets West (@KeeperOfSheep) reported from Edmonton, Alberta
@TELUS your dealers in SW Edmonton are giving you a bad reputation with repeated attempts to solicit door to door, even after saying no and advising to leave the property. Stop supporting these sales tactics and leave people alone in their homes.
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Debbie W (@debs_wolf) reported from Edmonton, Alberta
@shmitzysays I did with Telus but a restart of my phone seemed to have solved the issue
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FlocBoutique YEG (@flocboutique) reported from Edmonton, Alberta
LOL @TELUS internet down on #BoxingDay
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S Gee (@GahertySandra) reported from Edmonton, Alberta
Getting to 2 days without Internet. Work tomorrow with several critical meetings. @TELUS is doing nothing to address and we’re getting antsy. Everyone we talk to makes promises they then don’t deliver on (when we finally get through). Internet is an essential service.
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Ken reddekopp (@kgredd) reported from Edmonton, Alberta
@TheSpinDoctor @MizzJackson @TELUS Due to their terrible customer service, they are one carrier I will never use. And now there’s Telus Health which makes them even more disgusting in my mind.
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Just Cam. (@DatBawse) reported from Edmonton, Alberta
Why ******** does my Telus cable/internet bill keep going up, despite me not making any ******* changes to my service. Used to be $189 now it's $210.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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𝕂𝕃𝔽🫶 𝕄𝕒𝕞𝕒 𝕥𝕠 𝕓𝕖 ~ 𝔹𝕠𝕪 𝕞𝕠𝕞 x1🧸💙 (@thatgirlxo) reported
Having to switch from my S21+ 5G to an LG G4 sucks so badly! I can't even make out what the emojis are. It's outrageous $475 for a new screen. But, had telus told me my device care didn't cover anything anymore, i would've gotten it fixed for $40/mo. 😠
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Malcolm van Delst (@malcolm8) reported
Hi @telus, still waiting for that call back, going on 4 hrs. I can't wait by phone any longer. The number listed on your site for cancelling service doesn't work and I can't re-request a call via your virtual assistant. It's not working either.
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Polo (@Freedompatodos) reported
@martbean66 @TELUSsupport Cancel telus! They steal money from their clients!
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Malcolm van Delst (@malcolm8) reported
Hi @telus. Didn't hear back so re-requested a call on your virtual assistant at 3 pm. It was working again. Again was told that someone would call in 15 min. However, it's now 4:45 pm & no phone call. To recap, the phone number for cancelling service doesn't work...
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Malcolm van Delst (@malcolm8) reported
Hi @telus, the number listed on your site for cancelling service doesn't work and I've been waiting for almost 2 hrs. for a call back via your virtual assistant.
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Ian Seggie (@IanSeggie) reported
@TwittleAir @Shawhelp @TELUS Shaw + Bad Customer service = epic fail. Quick call to TELUS and we have internet activated with Optik tv. Always have a backup plan. Shaw is a miserable failure. Wait still Rogers takes over — just gonna get worse.
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iHaller (@xiHaller) reported
@kohkeymuncher That was me when I would use wifi with Shaw. Now wired with Telus and my network performance stays as flat as my singing.
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Polo (@Freedompatodos) reported
@xyontheroad @TELUSsupport Telus steals money from their clients! Cancel before they steal money from you
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Ryan Coleman (@ryancoleman) reported
@naimaharg @TELUS Yeah the script was awful and wasn’t doing her any favours. It was clearly designed just to get me to say I was happy with my service - I assume to try and sell me more of some other service they offer
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Commissioner Miner (@fanCRTCProfling) reported
@computra Telus said it was integrated into their network, which means a whole new slew of things. Yet, no notice, no nothing.