Telus Outage in St. Albert, Alberta

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

 Problems detected at Telus

Telus problems in the last 24 hours in St. Albert, Alberta

Telus Outage Chart in St. Albert, Alberta 10/26/2020 15:40

October 26: Problems at Telus

Telus is having issues since 03:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Internet 62.16% Internet
  • Phone 14.91% Phone
  • TV 10.32% TV
  • E-mail 5.05% E-mail
  • Wi-fi 4.59% Wi-fi
  • Total Blackout 2.98% Total Blackout

Telus Outage Map Near St. Albert, Alberta

The most recent outage reports and issues originated from Edmonton, Spruce Grove, St. Albert and Morinville.

CanadaEdmonton Internet
CanadaSpruce Grove Phone
CanadaEdmonton E-mail
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Internet

Telus in St. Albert, Alberta Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Telus Issues Reports Near St. Albert, Alberta

Latest outage, problems and issue reports in St. Albert and nearby locations:
  • CandaceElliott Candace Elliott (@CandaceElliott) reported from Edmonton, Alberta

    @TELUSsupport I have a PVR that freezes, I have spotty wifi and Telus is blaming an old cord that we have coming into our house for slow wifi...? Well then help me! It’s Telus Wi-Fi and Telus TV!

  • sheepleslayer69 Sheepleslayer (@sheepleslayer69) reported from Edmonton, Alberta

    @WesDJones @Mr_Alberta @DrJacobsRad Sure, but the flipside of that is Edtel and AGT were World leaders in technology, their research labs were set up to help with the war effort both were sold on the cheap to Telus in the name of privatization and Albertan's are not better off because of this deal

  • newmusicmichael charbroiled gargoyle 🚠 (@newmusicmichael) reported from Edmonton, Alberta

    And the only way we can change things is with $$$. I’m slowly working on detangling myself from using any Telus services. I can’t support this company any longer.

  • ChadOhman Physically Distanced Chad Ohman (@ChadOhman) reported from Edmonton, Alberta

    @TELUS I downgraded from gigabit to 750 and now my upload is half what I’m paying for. It’s been a month, your manager went on vacation and has since failed to reply to me. I’ve but over 30 hours into fixing your problem. The CRTC has the complaint.

  • Harpe97 ChiefBadger 37-25-9 (@Harpe97) reported from Edmonton, Alberta

    Is it just me or does @TELUS have the worst, most time consuming prompts on the phone? Even for something simple that you need a quick answer for clarification on your bill. And the new 4K cable box is brutal service compared to regular cable? Is it the new Samsung tv? 😡

  • VAHIDAYAN Vahid Ayan ❄️🦅 (@VAHIDAYAN) reported from Edmonton, Alberta

    @TELUS Why our home security (smart cameras) stops recording from time to time? We bought this service 2 months ago and not recording has happened twice. The 2nd one happed last week when we are away? How we should trust this service and tools?

  • Harpe97 ChiefBadger 37-25-9 (@Harpe97) reported from Edmonton, Alberta

    Hey #Telus .... thanks for wasting 3 hours of my life today with a no show, an error in the system is why the tech never showed. After an hour wait on the phone. So 4 hours, add in a pissy mood. 😡

  • MHClark2617 Mary-Helen Clark (@MHClark2617) reported from Edmonton, Alberta

    Can any #yeg peeps tell me their thoughts on @ShawInfo? My @TELUS internet has been out for 7 hours after I was told the issue was resolved and I need a new provider.

  • MHClark2617 Mary-Helen Clark (@MHClark2617) reported from Edmonton, Alberta

    Really disappointed in @TELUS, who suspended my service with zero warning, leaving my entire home without internet. This is the second time it’s happened in a year. Maybe it’s time to make the switch to @shaw.

  • David_Yeh socially_awkward (@David_Yeh) reported from Edmonton, Alberta

    Telus fixed our PVR not recording issue by replacing our digital box, but now our box randomly freezes and reboots and it super hot to the touch 😡🤬😩🧐

  • Madi39 Madison Moroz: PLAYOFF BOUND!!! (@Madi39) reported from Edmonton, Alberta

    Ummmm my tv signal is now lost?!! Wtf Telus

  • tburns34 Taylor Burns (@tburns34) reported from St. Albert, Alberta

    Hey @TELUSBusiness you’re customer service is horrifying. Made the switch to Shaw and will be switching my home internet and personal cell phone as well. You’re a joke @TELUS

  • ChadOhman Physically Distanced Chad Ohman (@ChadOhman) reported from Edmonton, Alberta

    @telus @TELUSsupport when I say “activation code” to your annoying IVR, it should send me to technical support, not billing. 30 mins waiting on hold for nothing. It’s 2020 and voice recognition is better than that.

  • JMarshyBosco93 Joshua Marshall (@JMarshyBosco93) reported from Edmonton, Alberta

    @PierreVLeBrun I got Telus cable in Alberta & it’s not on any of the NHL Centre Ice channels. Bad look for the @NHL so far.

  • dingdish Chris Dingman (@dingdish) reported from Edmonton, Alberta

    @TELUS your cable and wifi sucks!! And yes I’ve tried unplugging the modem and cable box 🙄🙄🙄🙄🤬🤬

  • stukehrig Stuart Kehrig (@stukehrig) reported from Edmonton, Alberta

    ****, ****, **** **** @TELUS Your website sucks, it times out my changing cable package and wants to sell me a wifi booster starter pack when I have one and all I want is an expansion pack.

  • Costello_stats Oiler Guy Steve (@Costello_stats) reported from Edmonton, Alberta

    @Robin_Brownlee @AmandaCTV @ctvedmonton The whole city looks like **** honestly. Weeds everywhere, grass uncut, garbage everywhere. It sucks, but you sympathize with the city as they try to juggle it all... your yard should be taken care of by @TELUS ASAP

  • KeeperOfSheep KeeperOfSheep (@KeeperOfSheep) reported from Edmonton, Alberta

    @YouTubeTV it's time to step up and #savecanada. @Bell @TELUS @RiverTVNow are not providing a viable service to Canadians

  • cdnantman Tony Hornung (@cdnantman) reported from Edmonton, Alberta

    $1000 @TELUS bill this month. 5X the previous month’s bill. All “airtime overage” charges. No warning, no courtesy call. Thanks for the “support”. Taking suggestions for a new service provider.

  • lawnmowerhosp Lawnmower Hospital (@lawnmowerhosp) reported from Edmonton, Alberta

    Don't know what going on today. Having major @TELUS issues with our phone. Extremely sorry. #Droppingcalls

Telus Issues Reports

Latest outage, problems and issue reports in social media:
  • hfidd 𝐡𝐚𝐧 (@hfidd) reported

    i have a suspicion that telus makes their support wait lines so long to encourage me to just ******* give up every time i think i have the patience to sit and wait on hold for 2 hours just to cancel my useless $40 cable subscription

  • HockeyRockBeer Vikingstad (@HockeyRockBeer) reported

    @FreedomMobile Non sequitur but what's the deal with certain people not being able to hear you when you call someone using Freedom network? Is it non compatible with Telus or something?

  • Spyhop Dan (@Spyhop) reported

    @TELUS Are there any plans to support PikTV on the new Chromecast Google TV? Seems like it would be a simple enough task to adapt the Android TV version. Pik is the only thing missing on my Google TV setup.

  • IDirtlump Ignoble Dirtlump (@IDirtlump) reported

    @tbarr0357 Where was this? If you need to deal with telus call their customer service and go apeshit to extract a better deal. On the Human Rights front, if that pig Yaniv can make a case for not having his ***** waxed I can't see why you can't plug the system up.

  • tbarr0357 Tony Barros ( Canadian Chump for Trump) (@tbarr0357) reported

    I was just denied service for not wearing a face diaper at a Telus Store. Should I file a Human Rights complaint?

  • AcadiaKinger75 Michael Kingston (@AcadiaKinger75) reported

    @TELUS Your customer support is brutal. How you be a serious business in this day in age and ask people to sit on hold for over 30 minutes. The recording says you recognize my time is valuable. Really?? Others utilize actual technology like Call Back...#TerribleTelusService

  • effinfun effinfun (@effinfun) reported

    TechSee raises $30 million to streamline field service work with AR and computer vision - TechSee, which describes itself as an “intelligent visual assistance” company, today closed a $30 million investment round co-led by OurCrowd, Salesforce Ventures, and Telus Ventur...

  • soopinkdrink Emily (E) (@soopinkdrink) reported

    Whenever #Telus called the person on the other end spoke no bloody English so I kept telling them to take me to court but I guess that meant nothing to them like wtf how do you get $11,000 from $800 this has to be the new definition of retarded

  • RecruiterMattP Matthew Pape (@RecruiterMattP) reported

    @entwistled got charged more than double with none of the discounts applied for home service. Called when first got bill. The rep said it'll be taken care of. I still got charged. Tried calling back. Nobody available. Terrible service. Looking to leave Telus. Very upsetting 😞

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    @Pagmenzies I find it in poor taste to be honest. Telus cut off critical comm's to the North affecting people in the North badly. It's too bad this guy chose a Telus branded building for his "Northern Lights arts display". Poor taste.