Telus Outage in St. Albert, Alberta

Telus fixed our PVR not recording issue by replacing our digital box, but now our box randomly freezes and reboots and it super hot to the touch 😡🤬😩🧐

Ummmm my tv signal is now lost?!! Wtf Telus

Hey @TELUSBusiness you’re customer service is horrifying. Made the switch to Shaw and will be switching my home internet and personal cell phone as well. You’re a joke @TELUS

@telus @TELUSsupport when I say “activation code” to your annoying IVR, it should send me to technical support, not billing. 30 mins waiting on hold for nothing. It’s 2020 and voice recognition is better than that.

@PierreVLeBrun I got Telus cable in Alberta & it’s not on any of the NHL Centre Ice channels. Bad look for the @NHL so far.

@TELUS your cable and wifi sucks!! And yes I’ve tried unplugging the modem and cable box 🙄🙄🙄🙄🤬🤬

****, ****, **** **** @TELUS Your website sucks, it times out my changing cable package and wants to sell me a wifi booster starter pack when I have one and all I want is an expansion pack.

@Robin_Brownlee @AmandaCTV @ctvedmonton The whole city looks like **** honestly. Weeds everywhere, grass uncut, garbage everywhere. It sucks, but you sympathize with the city as they try to juggle it all... your yard should be taken care of by @TELUS ASAP

@YouTubeTV it's time to step up and #savecanada. @Bell @TELUS @RiverTVNow are not providing a viable service to Canadians

$1000 @TELUS bill this month. 5X the previous month’s bill. All “airtime overage” charges. No warning, no courtesy call. Thanks for the “support”. Taking suggestions for a new service provider.

Don't know what going on today. Having major @TELUS issues with our phone. Extremely sorry. #Droppingcalls

@SteveThePylon @dailytechnewssh @TELUSsupport @TELUS @Rogers I also used to use Shaw. Had to reboot my modem if I needed to work for an hour without lag. When I called to cancel, they tried to sell me some sort of speed boost service. Nope. They should've just never slowed it down.

@TELUSsupport I used to work in Assure. I've done everything on the last 24hrs client-side to fix the connection and eliminated all other conflicting devices. This is a TELUS-end issue. At the rate I'm going, my upload may be finished before my workday ends. I'm not risking it again for t/s.

@etowntechy @dailytechnewssh @TELUSsupport @TELUS @Rogers And I'm an Optik TV customer too! I've even unplugged one STB, and haven't used the other one (PVR STB) in over a week. I pay nearly $200/mo for sub-par service. In Canada, the internet is an essential service. Imagine getting power or natural gas 60% of the time. @CRTCeng @TELUS

@DanDuckering @TELUS Well, we know that increasing the market share is more important that worrying about customer retention, since most won't bother leaving anyway. I hate Telus.

@SteveThePylon @SamInYEG It depends! Ive had good experiences with telus. For example i just upgraded my internet from 150mbps to 1gbps and it actually dropped my cable/internet bill by $50 per month. They were doing the internet for $85 and they gave it to me for $65 as a long time customer lol.

@TELUS @TELUSsupport @teluslabtest I just spent 2 hours troubleshooting with a rep in regards to not receiving incoming calls on my cell phone for 2 weeks from Mar 30 to April 10 as per bill. They would NOT help me with compensation after problem fixed and regained service.

@JohnZmhr @plbg_s @Bell @TELUS It's strangely an 'essential service' that has been rationed out by providers and streaming services it seems. Imagine if gas was only working 80% of the time or electricity was 60% power.

@JohnZmhr @plbg_s @Bell @TELUS They can also make VODs free. It's not like people aren't paying for service. I pay nearly $200 for landline, internet, and TV (basic + Cantonese). It's probably why so many are switching to Netflix.

@e45mcmanus It’s a good thought. Our Telus issue was resolved by then as it was an afternoon appointment. Gave me time to actually have lunch (novel idea).

OML!!! @TELUS you’re worst than mondays 🤬 WTF😡😤

going to bed this is despicable fix it telus

@MCoulter11 @PublicMobile Never heard of them before. I hated Rogers back in the day though. Least I don't have any issues with Telus. Check your text messages btw. Sent you like 3 within the last week lol

@runsfrombear @TELUS Glad I **** canned their.stock in Dec.

@ColonelAngus17 Telus was my last cell phone service provider recently because they bought Public mobile and I was with Public. They discontinued and cancelled all Publics unlimited plan and since then I have not had any cell phone service.

@ColonelAngus17 It was ridiculous coz I had another phone and plan and my Telus phone was sitting around not being used and they would not disconnect the service.

@ColonelAngus17 Bell was always too expensive for me and I was never their customer. Story that I remember off top of my head is giving Telus cancelation notice and not using my phone. They would not cancel my service and when I followed up again, service rep accused me of stealing service.

@runsfrombear @TELUS I’m dumping Telus also in support of doctors! 🤛

@TELUS I can't believe you support the corrupt UCP. I'm really disappointed in your lack of judgement. I'll be changing service provider, of course.

@ThePuzzledLife @runsfrombear @TELUS Hahaha. We were in to look at new cell phones (can’t find a better cell deal right now unfortunately). They tried to get us to sign in with them for internet and cable. They couldn’t come CLOSE to what we get through Shaw! They girl seemed pretty disappointed. I have a feeling