Telus Outage in St. Albert, Alberta

@TELUS wtf I was supposed to get a TV with my home severices and now I'm not. Come pick up your cable boxes

@trinighyul @TELUSsupport @TELUS Oh that's horrible. A couple years ago I was part of the 1% of users who had no email service for weeks.

Really excited about moving back to Calgary, but @Telus is making it difficult. Why did you cancel our connection appointment tomorrow that we scheduled weeks ago and you don’t give explanation? Or provide acceptable solutions?

@TELUS great customer service, yeah right. Absolutely brutal! Told everything was fine with transferring internet and Optik TV last week. When it wasn’t someone supposed to call on Monday and finish job. Didn’t happen. Called twice and on hold for over an hour. Shaw here I come.

@nothatsyou Damn, I was hoping for much higher speeds this week. I guess I'll put up with my normal Telus 5g signal til then!

@hayu yet AGAIN, the Hayu iPhone app, the Apple TV app, Telus app & the streaming method - NOTHING WORKS. I spend more time fighting with your system than I do watching shows. I'm not paying for this anymore!!!! Worst quality of any streaming service period.

Hey @TELUS your services are ****. Why the hell am I paying for a glitching and freezing tv service. It 2021. Get your **** together.

I think the people at Rogers knew I was going to use my day off to finally switch my phone provider to Telus, that’s why it’s down across the country. Sorry everyone 🙈🙈

anyone else’s telus phone and Internet not working?

Hey @TELUS @TELUSsupport are we having issues with text messages in Edm area? I can receive but cannot reply..help

Has anyone elses @TELUS service been ****** lately? Mine's been glitchy and lags everytime I use the guide. I've reset everything by unplugging and plugging in again. Had service guys out here 3 times in the last 4 months. Is @shaw any better?

@TinDizzy Telus just isn’t good in really old buildings. We switched to Shaw and have zero issues now.

And honestly @TELUS why does it take six days to repair internet service? It’s not like we’re in the middle of nowhere. Too beholden to your shareholders to have adequate staffing? Poor outsourcing decisions? What’s up?

Rather than purchasing $25 gift cards to support small business during the pandemic with @TELUS #standwithowners, a crass marketing campaign masked as philanthropy, how about providing reliable service so that small businesses can actually operate?

@TELUS I’d love to watch this except I have ghetto pathetic internet service and @TELUS isn’t doing their jobs to upgrade my building.

@momfromearth @davehodge20 @WhitecapsFC You think Telus is any better? They sent my job to India in 2019 and then announced higher stock dividends the next quarter. This problem is systemic.

@WhiplashHimself @TELUS @jeffstire5 Being locked in a stupid contract and not being able to afford any of Shaws currently listed internet plans :( if we could afford to switch we would.

@BilskiSuzanne I still have one because every time I try to cancel it Telus lowers my rate and offers me discounts on my cable/internet. Pretty soon they will be paying me to have a landline. (I’m 48)

@m_belenky @TELUS There’s a outage in western Canada

Anyone else with Telus have no service right now

@TELUS I cancelled your service a year ago when I heard you were getting involved with Huawei towers in our country. Also, when I switched, I didn’t realize how badly I was getting ripped off. 13GB data for less $ than I was paying for 5GB from you. $22 for an extra GB if I overed. 🖕

@iDaveMac2020 @TELUS You're a bad person. My son will never walk. Rethink what you say.

@TELUSsupport Your Telus Assist chat on your website is broken on Chrome and Firefox. Completely chat window blank after providing contact info.

@terrykhoyt1 @telusmobility Doesn’t telus share bell network ?

@TELUS Best deal in years. Twitter- “WhY you not give free, why you not make faster??? What a horrible place Twitter is

@TELUSsupport @telus - it's 1842 local time - I just tried calling customer support and was informed by the nice AI that they are now closed. The hours on your site say until 7pm local time. Is that a lie?

@kurt_eh Hi! We don't have any strategies to make people want to move to Telus. I'm sorry we're not able to help with your Outlook problems, but Microsoft does offer their own support at 1-(877) 568-2495 - Darren

Is @Shawhelp’s refusal to support Outlook any more just a clever strategy to make people want to move to @TELUS ?

@DHandspikerWade @Wealthsimple I completely agree, which is why I hope people start using cash. Interac and the banks have it so locked down that they don't really have to do anything because there is no competition. Same issue with Bell, Telus, etc.

And it took about two minutes to take my business to @Distributel. Tired of the endless upsells from @TELUS and their failure to just maintain a simple, basic service. That's all I want. Not a spammy sales army that uses tricky pricing as a weapon against old customers.