Telus Outage Report in St. Albert, Alberta

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The latest reports from users having issues in St. Albert come from postal codes T8N.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in St. Albert, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in St. Albert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in St. Albert, Alberta 11/29/2023 14:50

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (21%)

    Phone (21%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. TV (8%)

    TV (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near St. Albert, Alberta

The most recent Telus outage reports came from the following cities: Spruce Grove, Edmonton and St. Albert.

Loading map, please wait...
City Problem Type Report Time
CanadaSpruce Grove Phone
CanadaEdmonton Internet
CanadaEdmonton Wi-fi
CanadaEdmonton Internet
CanadaEdmonton TV
CanadaEdmonton E-mail

Community Discussion

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Telus Issues Reports Near St. Albert, Alberta

Latest outage, problems and issue reports in St. Albert and nearby locations:

  • KeeperOfSheep East meets West (@KeeperOfSheep) reported from Edmonton, Alberta

    @TELUS after three agents the best I got was, "wait for an email" with your imposed May deadline for #PikTV service I'd certainly like to have the required upgraded boxes ASAP . Customer experience on the decline ..

  • MehakGill123 MEHAK GILL (@MehakGill123) reported from Edmonton, Alberta

    @TELUSsupport Please help Me with Account Number 38040078 i have been ripped off by telus.

  • MonikaSocialYeg Monika Social (@MonikaSocialYeg) reported from Edmonton, Alberta

    Anyone else’s Telus Pik TV down!?

  • MonikaSocialYeg Monika Social (@MonikaSocialYeg) reported from Edmonton, Alberta

    Anyone else’s Telus Pik Tv not working?

  • KeeperOfSheep East meets West (@KeeperOfSheep) reported from Edmonton, Alberta

    @TELUS are you actively calling customers attempting to upgrade to iPhone 14? call from 18665582273, when I said no thank you, I'm not looking to upgrade right now, I got an immediate hang up, no "thank you", no "have a good evening" ? your outsourcing hurts your reputation.

  • WhiplashHimself Jon G. (@WhiplashHimself) reported from Edmonton, Alberta

    Considering @Rogers @RogersHelps has screwed me around long enough, and refused to get with the times to help me out. I’m likely going to change providers after over 10 years of being a customer. Hey @TELUS, how you doin?

  • KeeperOfSheep East meets West (@KeeperOfSheep) reported from Edmonton, Alberta

    @TELUS how many clients are your online customer service chat agents expected to juggle at the same time. 20 minutes to confirm one detail, and a call from same agent asking for a different client confirms they juggle clients instead of resolving issues and moving on..

  • adamkelly111111 Adam kelly (@adamkelly111111) reported from Edmonton, Alberta

    Just going to put it out on here if you are a TELUS customer and you are having slow service with them check your network for unauthorized access on ur internet always take time to search your wireless access for any provider just take a second for your security

  • Robertial 💭++ : {𓂀 } Greeπ 𓀆 Ξyz 𓉢 חי (@Robertial) reported from Edmonton, Alberta

    Tread carefully, @TELUS . You’re entering a Lose-Lose situation. #100DaysOfPython “The best way to treat obstacles is to use them as stepping-stones. Laugh at them, tread on them, and let them lead you to something better.” —Enid Blyton

  • Cloutier_Oilers RDCloutier_Oilers (@Cloutier_Oilers) reported from Edmonton, Alberta

    Telus fix your ****!

  • SarahPa58703798 Sarah Parkes (@SarahPa58703798) reported from Edmonton, Alberta

    @telus currently been on hold for 1hr 45 minutes trying to speak to customer services about my contract…..!

  • KeeperOfSheep East meets West (@KeeperOfSheep) reported from Edmonton, Alberta

    I stand corrected .. neither your digital or on phone clients seem educated about Telus ending support for current PikTV boxes... poor product knowledge all around ?

  • DatBawse Cam. Aka Bawse 🇺🇦 (@DatBawse) reported from Edmonton, Alberta

    @SCUBADubois @TELUS Good to hear. I went to war with loyalties and retentions before just saying "ok cancel my service as of Sept 30" as I was signing up for new service under my parents name.

  • thetrblwthtracy tracy gora (@thetrblwthtracy) reported from Edmonton, Alberta

    @TELUS where are the reward points for my cell service? I pay $163/month and get nothing. The pmt is never late & I’ve been a customer since 2012. My Home Services are LINKED. Norton Security is LINKED. My Apple Watch is LINKED. Fourteen points in almost 2 years?? C’mon #telus

  • CggGordon Unacceptable Chinese Гордон 👨🏻🧏🏻‍♂️👂🏻🦻🏻 (@CggGordon) reported from Edmonton, Alberta

    @TELUSsupport Not happy with you Telus. You are losing my support fast.

  • Mubarak_sadhad M I Mubarak Sadhar (@Mubarak_sadhad) reported from Edmonton, Alberta

    @TELUS @TELUSsupport horrible pathetic customer service at your branch and on the phone. I want to cancel your stupid service but that too is so hard

  • dirklancer 🎂 🚧 Jeff Nachtigall (@dirklancer) reported from Edmonton, Alberta

    @Ell_Chris I emailed picture of the "Telus Field" parking sign, and the "ReMax Field" sign at the entrance, and said I wasn't aware of any event at (or the existence of) "Telus Field". I was then told the issue was resolved.

  • DatBawse Cam. Aka Bawse 🇺🇦 (@DatBawse) reported from Edmonton, Alberta

    @SCUBADubois @TELUS @CRTCeng When we moved last September I fought with Telus to extend the contract at the new pricing. They wouldnt do it. So we just called in for "new" service under my parents name and got all the deals/freebies so easily.

  • flymilehighdude flyhighmiledude (@flymilehighdude) reported from Edmonton, Alberta

    @TELUSsupport @TELUS Seriously, if all the gouging is not enough, now it's Credit card fees. If you are going to behave like #nofrills, then your price needs to come down. You can't be both!

  • ChadOhman Чад (Chad) 🇺🇦  (@ChadOhman) reported from Edmonton, Alberta

    @TELUSsupport I’m getting north of 750mbps to a Telus server in #yeg. The problem is not inside my house. Fix your peering.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • jar_roger Roger Nairn 🎧 (@jar_roger) reported

    @lcfrst2 Have you gotten the one from Rogers yet saying they are sending you $125 for the down network this summer? I got it…it seemed legit…except I’m a Telus customer.

  • Terrywiseman5 Eric The Red (@Terrywiseman5) reported

    @JustinTrudeau Here's an idea Mr Telus. Let's charge the customer the credit card processing fee. We missed it when we set up that payment option. Trudeau won't intervene. He didn't intervene with the two airlines screwing people! Now, where's my bonus for profit ideas? Screw the public.

  • renawoss Rena Woss (@renawoss) reported

    @Shawhelp Shaw remote control SUCKS. Wish I stayed with Telus ... they have one that is well designed!!!

  • FarnhamHo Graham McIntosh (@FarnhamHo) reported

    @SatiarShah So weird. I've filed a complaint with Telus. SNP is on 915 with them - it showed a message that it was blacked out. They confirm that SNP games are blacked out with them. They had me try 911. It was poker all through the game.

  • Planetsaver66 Planet Restorer420 (@Planetsaver66) reported

    Crtc is allowing vmn virtual mobile networks to get sccess to big scam artists networks like telus bell ect . What this means is cheaper cell service is on the way folks . Is lil pp against this ? The cons new leader lol lil pp

  • tdemerse Trevor (@tdemerse) reported

    @TELUSsupport how do I stop the weekly emails & texts telling me to activate TELUS Online Security? The service came with a bundle but I will not be using it. The tone of the emails stating "immediate action required" is unacceptable, as is the lack of an unsubscribe option.

  • RealBCThinkTank BC Think Tank 🤔: Face Filter Faction (@RealBCThinkTank) reported

    Is Telus withholding MSP services from anyone who isn't a paying customer? Are they reserving physicians for the "elite" who can afford to pay for what is essentially extended medical -- during a physician shortage crisis? THESE are the questions that need to be asked.

  • FarnhamHo Graham McIntosh (@FarnhamHo) reported

    @SatiarShah Didn't see it. Tuned into SNP to find out Telus didn't carry Canucks game due to "Regional restrictions". I live in Chilliwack. My neighbors were all watching the game on SNP on other carriers. Looks bad on both Sportsnet and Telus. What can you tell me about this Sat?

  • NicoQPPN Nico Miatello (@NicoQPPN) reported

    @TELUSsupport You guys really need to address NBA league pass. 1st of all you are charging $50 more than the NBA itself for the service. 2nd I am unable to attach my existing account to my Telus TV 3rd there is no other app option on my TV box.

  • markroseman Mark Roseman (@markroseman) reported

    Question for @cpsbc_ca: what about physicians working for Telehealth services e.g. TELUS Health, etc.? What does the assessment process look like for them? Because given the blatant and widespread accounts of poor care, it's either not happening or failing badly. 2/