Telus

Telus Outage Report in St. Albert, Alberta

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The latest reports from users having issues in St. Albert come from postal codes T8N.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in St. Albert, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in St. Albert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in St. Albert, Alberta 02/23/2025 01:45

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Live Outage Map Near St. Albert, Alberta

The most recent Telus outage reports came from the following cities: St. Albert, Spruce Grove and Edmonton.

Loading map, please wait...
City Problem Type Report Time
CanadaSt. Albert Phone
CanadaSpruce Grove Internet
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Internet

Community Discussion

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Telus Issues Reports Near St. Albert, Alberta

Latest outage, problems and issue reports in St. Albert and nearby locations:

  • Harpe97 ChiefBadger 37-25-9 (@Harpe97) reported from Edmonton, Alberta

    Hey #Telus .... thanks for wasting 3 hours of my life today with a no show, an error in the system is why the tech never showed. After an hour wait on the phone. So 4 hours, add in a pissy mood. 😡

  • Harpe97 ChiefBadger 37-25-9 (@Harpe97) reported from Edmonton, Alberta

    Is it just me or does @TELUS have the worst, most time consuming prompts on the phone? Even for something simple that you need a quick answer for clarification on your bill. And the new 4K cable box is brutal service compared to regular cable? Is it the new Samsung tv? 😡

  • starchoice Steve P (@starchoice) reported from Edmonton, Alberta

    @TELUSsupport Why doesn’t #TELUS provide any support for its e-mail migration? Tech support has provided no follow-up support. Numerous follow-up e-mails to CarlMichaelO.TELUSFIbreSupport just get ignored.

  • Harpe97 RinkRatt 37-25-9 (@Harpe97) reported from Edmonton, Alberta

    @McOilers @shaw @TSN_Sports Shaw I’m assuming. I have TELUS and no issues

  • starchoice Steve P (@starchoice) reported from Edmonton, Alberta

    @TELUSsupport Customer enters into a 2 year agreement at a set cost, not supposed to increase. @TELUS pulls channel from a subscribed theme pack. #TELUS charges $5 to add the missing channel. TELUS pulls a fast one to extract money from customer. @GameShowNetwork

  • RoxamosOfficial Roxamos (@RoxamosOfficial) reported from Edmonton, Alberta

    @TELUS your south Edmonton common store just refused service to my mother-in-law. She has a medical reason to not wear a mask. You are not allowed to ask her her reason under Canadian privacy laws and are not allowed to refuse service under discrimination laws. Fire them all.

  • MonikaSocialYeg Monika Social (@MonikaSocialYeg) reported from Edmonton, Alberta

    Anyone else having Telus internet issues lately in Windermere?

  • joeywants Face Ginch (Jö) (@joeywants) reported from Edmonton, Alberta

    @ReWorksYYC @TELUS Yes. I’m having issues suddenly too. I reset my modem and it’s still happening. I’m v frustrated.

  • ChrisLaBossiere Chris LaBossiere 🚠 (@ChrisLaBossiere) reported from Edmonton, Alberta

    @ryzshrn @Shawhelp @TELUS Ug!!! It’s just so maddening. $150 a month for SHITTY tv service.

  • VAHIDAYAN Vahid Ayan ❄️🦅 (@VAHIDAYAN) reported from Edmonton, Alberta

    @TELUS Why our home security (smart cameras) stops recording from time to time? We bought this service 2 months ago and not recording has happened twice. The 2nd one happed last week when we are away? How we should trust this service and tools?

  • CandaceElliott Candace Elliott (@CandaceElliott) reported from Edmonton, Alberta

    @TELUSsupport I have a PVR that freezes, I have spotty wifi and Telus is blaming an old cord that we have coming into our house for slow wifi...? Well then help me! It’s Telus Wi-Fi and Telus TV!

  • iamcsandiford CHRISTINA🇧🇧🇨🇦 (@iamcsandiford) reported from Edmonton, Alberta

    @TELUS @TELUSsupport why is my wifi cutting in and out? Are you guys having issues with your towers or something??

  • ChrisLaBossiere Chris LaBossiere 🚠 (@ChrisLaBossiere) reported from Edmonton, Alberta

    I am going to cancel my @Shawhelp cable service as a Christmas present to myself. 3 months of half of my channels not working, at full price, was being tolerated. Die Hard on Christmas Eve not working, unacceptable. @TELUS you’ll be up.... get ready. 🎄

  • Harpe97 RinkRatt 37-25-9 (@Harpe97) reported from Edmonton, Alberta

    @SweetGeorgia_77 No issues with my TELUS feed. North central Edmonton

  • sheepleslayer69 Sheepleslayer (@sheepleslayer69) reported from Edmonton, Alberta

    @WesDJones @Mr_Alberta @DrJacobsRad Sure, but the flipside of that is Edtel and AGT were World leaders in technology, their research labs were set up to help with the war effort both were sold on the cheap to Telus in the name of privatization and Albertan's are not better off because of this deal

  • RossFlats Ross Flats Vintage Apparel (@RossFlats) reported from Edmonton, Alberta

    @EdmFootballTeam @TELUS “It’s all how you look at it, we’re either short 5 yards for a 1st down or we only need 5 yards to keep the chains moving”

  • ChadOhman Physically Distanced Chad Ohman (@ChadOhman) reported from Edmonton, Alberta

    @TELUS I downgraded from gigabit to 750 and now my upload is half what I’m paying for. It’s been a month, your manager went on vacation and has since failed to reply to me. I’ve but over 30 hours into fixing your problem. The CRTC has the complaint.

  • newmusicmichael charbroiled gargoyle 🚠 (@newmusicmichael) reported from Edmonton, Alberta

    And the only way we can change things is with $$$. I’m slowly working on detangling myself from using any Telus services. I can’t support this company any longer.

  • chrisholmes13 Chris Holmes (@chrisholmes13) reported from Edmonton, Alberta

    @TELUSsupport hey Telus! Merry Christmas. Just wondering if I can get a technician out to troubleshoot my network speed. Had 150 upgraded to 1gb plan, but I’ve never had speeds reach 100mbps. Thanks.

  • rmthespian rmthespian (@rmthespian) reported from St. Albert, Alberta

    @maxfawcett @TD_Canada I felt bad for the Telus rep as I’m sure he and so many others were being overwhelmed. First thing he did was apologize profusely for the wait. I just wish they had the call back system instead of waiting that long.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • menzies_charles Martin Menzies (@menzies_charles) reported

    @corman_irene Simple solution. If a Dr opts to go to a pay for use clinic like Telus he than loses his ability to bill BC Med or use BC Med facilities like hospital s lab referrals or whiting prescriptions. Universal health is what makes Canada a great place to live.

  • A_Hindianajones Adam Edgar Hindy (@A_Hindianajones) reported

    Good day @TELUS Are you aware of @LedcorGroup involvement in attacking an 11 year old child? Using superintendent Kevin Martiniuk , my sons emergency contact at his school to try to frame me as a member of the HAMC when in fact I am a firefighter. I’d review LTS contracts.

  • TrustTheHoff TrustTheHoff (@TrustTheHoff) reported

    @Sportsnet once again I must declare your app to be the worst. Sign in to watch, "you are not subscribed" I pay 180 f#$%ing dollars per month, yet @TELUS tells me it's a you problem. Sort it out!!!

  • JuanGon71702115 Juan Gonzalez 🇨🇦🇺🇾 (@JuanGon71702115) reported

    This unlimited internet with telus is garbage🤢

  • genxer22 Vic GenXer (@genxer22) reported

    @SoniaFurstenau $5k buys a GP for a time. Its not preventative or longitudinal care. Cuz timely visits to specialists needed. Not enuf specialists still in BC. @adriandix cutting necessary services @BCNDPCaucus becomes specialty service provider to Telus. Interesting liability there.

  • hughjas76104016 hugh jass (@hughjas76104016) reported

    @TELUS **** YOU STUPID ASHOLES

  • TestTes43537535 Test Test (@TestTes43537535) reported

    @TELUS you 5g sucks. No signal at montreal airport

  • Jeffwestgarth1 Jeffwestgarth (@Jeffwestgarth1) reported

    @katiederosayyj @VaughnPalmer Telus is the worst company..almost cost me a mortgage once!

  • brycecampbel Bryce Campbell (@brycecampbel) reported

    Does @Tbaytel benefit from @Rogers Ext-coverage when roaming in Canada? Or #TBayTel only roams on the main Rogers network? #Telus #Bell

  • Bonniecarolcas1 Bonnie carol case (@Bonniecarolcas1) reported

    @freespiritus Sick and tired of solicitations from Telus every week to upgrade my service. Next, they will be emailing me and telling me my blood pressure is too high.