Telus Outage in St. Albert, Alberta

@TELUSsupport I have a PVR that freezes, I have spotty wifi and Telus is blaming an old cord that we have coming into our house for slow wifi...? Well then help me! It’s Telus Wi-Fi and Telus TV!

@WesDJones @Mr_Alberta @DrJacobsRad Sure, but the flipside of that is Edtel and AGT were World leaders in technology, their research labs were set up to help with the war effort both were sold on the cheap to Telus in the name of privatization and Albertan's are not better off because of this deal

And the only way we can change things is with $$$. I’m slowly working on detangling myself from using any Telus services. I can’t support this company any longer.

@TELUS I downgraded from gigabit to 750 and now my upload is half what I’m paying for. It’s been a month, your manager went on vacation and has since failed to reply to me. I’ve but over 30 hours into fixing your problem. The CRTC has the complaint.

Is it just me or does @TELUS have the worst, most time consuming prompts on the phone? Even for something simple that you need a quick answer for clarification on your bill. And the new 4K cable box is brutal service compared to regular cable? Is it the new Samsung tv? 😡

@TELUS Why our home security (smart cameras) stops recording from time to time? We bought this service 2 months ago and not recording has happened twice. The 2nd one happed last week when we are away? How we should trust this service and tools?

Hey #Telus .... thanks for wasting 3 hours of my life today with a no show, an error in the system is why the tech never showed. After an hour wait on the phone. So 4 hours, add in a pissy mood. 😡

Can any #yeg peeps tell me their thoughts on @ShawInfo? My @TELUS internet has been out for 7 hours after I was told the issue was resolved and I need a new provider.

Really disappointed in @TELUS, who suspended my service with zero warning, leaving my entire home without internet. This is the second time it’s happened in a year. Maybe it’s time to make the switch to @shaw.

Telus fixed our PVR not recording issue by replacing our digital box, but now our box randomly freezes and reboots and it super hot to the touch 😡🤬😩🧐

Ummmm my tv signal is now lost?!! Wtf Telus

Hey @TELUSBusiness you’re customer service is horrifying. Made the switch to Shaw and will be switching my home internet and personal cell phone as well. You’re a joke @TELUS

@telus @TELUSsupport when I say “activation code” to your annoying IVR, it should send me to technical support, not billing. 30 mins waiting on hold for nothing. It’s 2020 and voice recognition is better than that.

@PierreVLeBrun I got Telus cable in Alberta & it’s not on any of the NHL Centre Ice channels. Bad look for the @NHL so far.

@TELUS your cable and wifi sucks!! And yes I’ve tried unplugging the modem and cable box 🙄🙄🙄🙄🤬🤬

****, ****, **** **** @TELUS Your website sucks, it times out my changing cable package and wants to sell me a wifi booster starter pack when I have one and all I want is an expansion pack.

@Robin_Brownlee @AmandaCTV @ctvedmonton The whole city looks like **** honestly. Weeds everywhere, grass uncut, garbage everywhere. It sucks, but you sympathize with the city as they try to juggle it all... your yard should be taken care of by @TELUS ASAP

@YouTubeTV it's time to step up and #savecanada. @Bell @TELUS @RiverTVNow are not providing a viable service to Canadians

$1000 @TELUS bill this month. 5X the previous month’s bill. All “airtime overage” charges. No warning, no courtesy call. Thanks for the “support”. Taking suggestions for a new service provider.

Don't know what going on today. Having major @TELUS issues with our phone. Extremely sorry. #Droppingcalls

i have a suspicion that telus makes their support wait lines so long to encourage me to just ******* give up every time i think i have the patience to sit and wait on hold for 2 hours just to cancel my useless $40 cable subscription

@FreedomMobile Non sequitur but what's the deal with certain people not being able to hear you when you call someone using Freedom network? Is it non compatible with Telus or something?

@TELUS Are there any plans to support PikTV on the new Chromecast Google TV? Seems like it would be a simple enough task to adapt the Android TV version. Pik is the only thing missing on my Google TV setup.

@tbarr0357 Where was this? If you need to deal with telus call their customer service and go apeshit to extract a better deal. On the Human Rights front, if that pig Yaniv can make a case for not having his ***** waxed I can't see why you can't plug the system up.

I was just denied service for not wearing a face diaper at a Telus Store. Should I file a Human Rights complaint?

@TELUS Your customer support is brutal. How you be a serious business in this day in age and ask people to sit on hold for over 30 minutes. The recording says you recognize my time is valuable. Really?? Others utilize actual technology like Call Back...#TerribleTelusService

TechSee raises $30 million to streamline field service work with AR and computer vision - TechSee, which describes itself as an “intelligent visual assistance” company, today closed a $30 million investment round co-led by OurCrowd, Salesforce Ventures, and Telus Ventur...

Whenever #Telus called the person on the other end spoke no bloody English so I kept telling them to take me to court but I guess that meant nothing to them like wtf how do you get $11,000 from $800 this has to be the new definition of retarded

@entwistled got charged more than double with none of the discounts applied for home service. Called when first got bill. The rep said it'll be taken care of. I still got charged. Tried calling back. Nobody available. Terrible service. Looking to leave Telus. Very upsetting 😞

@Pagmenzies I find it in poor taste to be honest. Telus cut off critical comm's to the North affecting people in the North badly. It's too bad this guy chose a Telus branded building for his "Northern Lights arts display". Poor taste.