Telus outages and service status in St. Albert, Alberta
No problems detected
If you are having issues, please submit a report below.
- Telus generated 0 outage signals in the last 24 hours around St. Albert, including 0 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
- The most recent signal from this area was received Sep 7, 5:56 PM EDT.
- Internet (69%)
- E-mail (8%)
- Total Blackout (8%)
- TV (8%)
- Phone (8%)
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in St. Albert, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in St. Albert, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near St. Albert, Alberta
The most recent Telus outage reports came from the following cities: Edmonton.
| City | Problem Type | Report Time |
|---|---|---|
|
|
Phone | 5 days ago |
|
|
Internet | 6 days ago |
|
|
Internet | 8 days ago |
|
|
Internet | 10 days ago |
|
|
Internet | 11 days ago |
|
|
Internet | 12 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near St. Albert, Alberta
Latest outage, problems and issue reports in St. Albert and nearby locations:
-
Lincoln Ho | Yegventures ๐ป๐ฆ๐จ๐ฆ๐ญ๐ฐ (@yegventures) reported from Edmonton, Alberta@JohnZmhr @plbg_s @Bell @TELUS They can also make VODs free. It's not like people aren't paying for service. I pay nearly $200 for landline, internet, and TV (basic + Cantonese). It's probably why so many are switching to Netflix.
-
Physically Distanced Chad Ohman (@ChadOhman) reported from Edmonton, Alberta@TELUS I downgraded from gigabit to 750 and now my upload is half what Iโm paying for. Itโs been a month, your manager went on vacation and has since failed to reply to me. Iโve but over 30 hours into fixing your problem. The CRTC has the complaint.
-
tracy gora (@thetrblwthtracy) reported from Edmonton, Alberta@TELUS where are the reward points for my cell service? I pay $163/month and get nothing. The pmt is never late & Iโve been a customer since 2012. My Home Services are LINKED. Norton Security is LINKED. My Apple Watch is LINKED. Fourteen points in almost 2 years?? Cโmon #telus
-
Evie (@EvieNightstar) reported from Edmonton, Alberta@TinDizzy Telus just isnโt good in really old buildings. We switched to Shaw and have zero issues now.
-
โ๐๐๐๐ ๐ผ๐๐๐ค๐๐๐๐ฅ๐ (@Paigeelisabethx) reported from Edmonton, Alberta@Paul_Figler Yeah I've been with them for 5 years and have no issues I just see telus have better bundles?
-
Monika Social (@MonikaSocialYeg) reported from Edmonton, AlbertaAnyone elseโs Telus Pik TV down!?
-
Chris Dingman (@dingdish) reported from Edmonton, Alberta@TELUS your cable and wifi sucks!! And yes Iโve tried unplugging the modem and cable box ๐๐๐๐๐คฌ๐คฌ
-
Vahid Ayan โ๏ธ๐ฆ (@VAHIDAYAN) reported from Edmonton, Alberta@TELUS Why our home security (smart cameras) stops recording from time to time? We bought this service 2 months ago and not recording has happened twice. The 2nd one happed last week when we are away? How we should trust this service and tools?
-
Sarah Parkes (@SarahPa58703798) reported from Edmonton, Alberta@telus currently been on hold for 1hr 45 minutes trying to speak to customer services about my contractโฆ..!
-
Jon G. (@WhiplashHimself) reported from Edmonton, AlbertaConsidering @Rogers @RogersHelps has screwed me around long enough, and refused to get with the times to help me out. Iโm likely going to change providers after over 10 years of being a customer. Hey @TELUS, how you doin?
-
Lolo Avalon (@lolo_avalon) reported from Edmonton, Alberta@hayu yet AGAIN, the Hayu iPhone app, the Apple TV app, Telus app & the streaming method - NOTHING WORKS. I spend more time fighting with your system than I do watching shows. I'm not paying for this anymore!!!! Worst quality of any streaming service period.
-
Joshua Marshall (@JMarshyBosco93) reported from Edmonton, Alberta@PierreVLeBrun I got Telus cable in Alberta & itโs not on any of the NHL Centre Ice channels. Bad look for the @NHL so far.
-
๐ ๐ง Jeff Nachtigall (@dirklancer) reported from Edmonton, Alberta@Ell_Chris I emailed picture of the "Telus Field" parking sign, and the "ReMax Field" sign at the entrance, and said I wasn't aware of any event at (or the existence of) "Telus Field". I was then told the issue was resolved.
-
-
Cameron Young (@CameronJY71) reported from Edmonton, AlbertaTonight I learned that Canada ๐จ๐ฆ has THEE worse cell phone provider companies/plans! This is a issue that NEEDS to be fixed AND talked about more! These companies and plans are PIRACY! Laws HAVE to be made! #Rogers #Telus #Bell
-
Lincoln Ho | Yegventures ๐ป๐ฆ๐จ๐ฆ๐ญ๐ฐ (@yegventures) reported from Edmonton, Alberta@trinighyul @TELUSsupport @TELUS Oh that's horrible. A couple years ago I was part of the 1% of users who had no email service for weeks.
-
Vivid Print (@vividprint) reported from Edmonton, AlbertaRather than purchasing $25 gift cards to support small business during the pandemic with @TELUS #standwithowners, a crass marketing campaign masked as philanthropy, how about providing reliable service so that small businesses can actually operate?
-
Chris (@patsnation0917) reported from Edmonton, AlbertaHey @TELUS your services are ****. Why the hell am I paying for a glitching and freezing tv service. It 2021. Get your **** together.
-
Yvette Gillam (@YvetteGillam) reported from Edmonton, Alberta@I_Am_The_Storm_ @TELUS Ever time @TELUS goes down at work, I poop a little and pray no one does anything dumb.
-
East meets West (@KeeperOfSheep) reported from Edmonton, Alberta@TELUS your dealers in SW Edmonton are giving you a bad reputation with repeated attempts to solicit door to door, even after saying no and advising to leave the property. Stop supporting these sales tactics and leave people alone in their homes.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
Lewa of Lewahairs (@iwalewa_x) reported@simsimmaaz @mamaasquishy What provider? Switched from Telus to Rogers. But their service is so pooooooorrrr
-
Reiko Koyama (@reikokoyama79) reportedIt's been 8 days of me trying to cancel @TELUSsupport @telus services, and I am still getting nowhere.
-
MoneyMaverick (@wealthwatchdawg) reported@conorsvan1 Theyโre so funny @TELUS I had a contract with them once for a set price they jacked it up so I switched to freedom because freedom was giving me the same price but once I switched they agreed to go down๐never going back to them again just by principle I would pay more nowโฆ
-
Clayton (@phinx404) reported@TELUS We all sitting eating out and 5g or 5g+ and shows no internet. Have to switch to lte. Wtf am I paying for that 5g doesnโt work.
-
DividendBoomer (@BoomerDivvies) reported@cyberlander_ @TELUS No, I use shaw at home for internet. This is for our business lines and internet where the problems are occurring. They fcked up our transition from copper to fibre optic, which they asked for, and now I'm dealing with their incompetence.
-
SpellsSoBad (@NoGrammer) reported@conorsvan1 If you have Telus internet that's on you for being an idiot.
-
krufrank (Cutting Edge Comics) (@krufrank) reported๐ผ I hate Telus. I hate Telus. ๐ถ I cannot express in words how much I hate Telus and their lack of customer service. ๐ต @TELUSsupport
-
Del (@FullScopeWelds) reported@BoomerDivvies @TELUS They're a nightmare. Say this as a previously frustrated client and shareholder. Hours to get through only for them to spew lies claiming it's smart devices slowing down my Internet and making the TV freeze. 4th repairman told to go to Rogers.
-
Dave G (@deive) reported@icenineleafs @araghougassian how is the reception and is there ability for wifi calling? My daughter was on Freedom last year, but had poor reception at her school, and in other places she frequents (she's a rep hockey player, lots of arenas), where Telus has been great. It's a bit more money ($37/mth) tho
-
peter the butchwhore (@hotglassofskank) reporteditโs crazy that telus can charge me $135 to cancel my internet service when they do not offer the service at my new house. like thatโs a YOU problem.