Telus outages and service status in St. Albert, Alberta

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Telus generated 2 outage signals in the last 24 hours around St. Albert, including 2 direct reports.
The most common problems reported in this area mention Internet, Phone, and TV.
The most recent signal from this area was received May 23, 3:14 PM EDT.

Internet (50%)
Phone (24%)
TV (15%)
Wi-fi (9%)
Total Blackout (3%)

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in St. Albert, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in St. Albert, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	St. Albert	Baseline
May 23, 7:20 AM EDT	0	0	0
May 23, 7:40 AM EDT	0	0	0
May 23, 8:00 AM EDT	0	0	0
May 23, 8:20 AM EDT	0	0	0
May 23, 8:40 AM EDT	0	0	0
May 23, 9:00 AM EDT	0	0	0
May 23, 9:20 AM EDT	0	0	0
May 23, 9:40 AM EDT	0	0	0
May 23, 10:00 AM EDT	0	0	0
May 23, 10:20 AM EDT	0	0	0
May 23, 10:40 AM EDT	0	0	0
May 23, 11:00 AM EDT	0	0	0
May 23, 11:20 AM EDT	0	0	0
May 23, 11:40 AM EDT	0	0	0
May 23, 12:00 PM EDT	0	0	0
May 23, 12:20 PM EDT	0	0	0
May 23, 12:40 PM EDT	0	0	0
May 23, 1:00 PM EDT	0	0	0
May 23, 1:20 PM EDT	0	0	0
May 23, 1:40 PM EDT	0	0	0
May 23, 2:00 PM EDT	0	0	0
May 23, 2:20 PM EDT	0	0	0
May 23, 2:40 PM EDT	0	0	0
May 23, 3:00 PM EDT	0	0	0
May 23, 3:20 PM EDT	0	0	0
May 23, 3:40 PM EDT	0	0	0
May 23, 4:00 PM EDT	0	0	0
May 23, 4:20 PM EDT	0	0	0
May 23, 4:40 PM EDT	0	0	0
May 23, 5:00 PM EDT	0	0	0
May 23, 5:20 PM EDT	0	0	0
May 23, 5:40 PM EDT	0	0	0
May 23, 6:00 PM EDT	0	0	0
May 23, 6:20 PM EDT	0	0	0
May 23, 6:40 PM EDT	0	0	0
May 23, 7:00 PM EDT	0	0	0
May 23, 7:20 PM EDT	0	0	0
May 23, 7:40 PM EDT	0	0	0
May 23, 8:00 PM EDT	0	0	0
May 23, 8:20 PM EDT	0	0	0
May 23, 8:40 PM EDT	0	0	0
May 23, 9:00 PM EDT	0	0	0
May 23, 9:20 PM EDT	0	0	0
May 23, 9:40 PM EDT	0	0	0
May 23, 10:00 PM EDT	0	0	0
May 23, 10:20 PM EDT	0	0	0
May 23, 10:40 PM EDT	0	0	0
May 23, 11:00 PM EDT	0	0	0
May 23, 11:20 PM EDT	0	0	0
May 23, 11:40 PM EDT	0	0	0
May 24, 12:00 AM EDT	0	0	0
May 24, 12:20 AM EDT	0	0	0
May 24, 12:40 AM EDT	0	0	0
May 24, 1:00 AM EDT	0	0	0
May 24, 1:20 AM EDT	0	0	0
May 24, 1:40 AM EDT	0	0	0
May 24, 2:00 AM EDT	0	0	0
May 24, 2:20 AM EDT	0	0	0
May 24, 2:40 AM EDT	0	0	0
May 24, 3:00 AM EDT	0	0	0
May 24, 3:20 AM EDT	0	0	0
May 24, 3:40 AM EDT	0	0	0
May 24, 4:00 AM EDT	0	0	0
May 24, 4:20 AM EDT	0	0	0
May 24, 4:40 AM EDT	0	0	0
May 24, 5:00 AM EDT	0	0	0
May 24, 5:20 AM EDT	0	0	0
May 24, 5:40 AM EDT	0	0	0
May 24, 6:00 AM EDT	0	0	0
May 24, 6:20 AM EDT	0	0	0
May 24, 6:40 AM EDT	0	0	0
May 24, 7:00 AM EDT	0	0	0
May 24, 7:20 AM EDT	0	0	0

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near St. Albert, Alberta

The most recent Telus outage reports came from the following cities: St. Albert, Edmonton, Spruce Grove, and Sturgeon.

City	Problem Type	Report Time
St. Albert	Phone	16 hours ago
Edmonton	Internet	23 hours ago
Edmonton	Internet	2 days ago
Edmonton	Phone	2 days ago
Spruce Grove	Internet	4 days ago
Edmonton	Phone	4 days ago

Nearby cities with recent reports

Edmonton

6 recent signals

23 hours ago

St. Albert

1 recent signals

16 hours ago

Spruce Grove

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near St. Albert, Alberta

Latest outage, problems and issue reports in St. Albert and nearby locations:

Mñso (@mnsomusic) reported 2 minutes ago from Edmonton, Alberta
Telus is Garbage, still not as bad as Rogers tho. They’ve been on the curb.
Unacceptable Chinese Gordon 👨🏻🧏🏻‍♂️👂🏻🦻🏻 (@CggGordon) reported 3 minutes ago from Edmonton, Alberta
Ridiculous. Set up prepaid services with @TELUS because I owe $2200 to pay the contract off for my #iPhone13ProMax & #AppleWatchSeries7. Was supposed to receive an additional 500 mb for having auto top on and never received it. Store employees could not set up eSim so gave me a…
Debbie W (@debs_wolf) reported 6 minutes ago from Edmonton, Alberta
@shmitzysays I did with Telus but a restart of my phone seemed to have solved the issue
Katy Mackay (@KatyMackay) reported 6 minutes ago from Edmonton, Alberta
hey @TELUSsupport, I’ve talked to two Telus tech support people already today. No access to Twitter, app or browser, while on wifi. Fine on data. The tech guys reset it and I get access for a minute, and then it goes out again. I see BC also had this issue.
RinkRatt 37-25-9 (@Harpe97) reported 9 minutes ago from Edmonton, Alberta
@SweetGeorgia_77 No issues with my TELUS feed. North central Edmonton
East meets West (@KeeperOfSheep) reported 12 minutes ago from Edmonton, Alberta
@TELUS are you actively calling customers attempting to upgrade to iPhone 14? call from 18665582273, when I said no thank you, I'm not looking to upgrade right now, I got an immediate hang up, no "thank you", no "have a good evening" ? your outsourcing hurts your reputation.
Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported 13 minutes ago from Edmonton, Alberta
@JohnZmhr @plbg_s @Bell @TELUS They can also make VODs free. It's not like people aren't paying for service. I pay nearly $200 for landline, internet, and TV (basic + Cantonese). It's probably why so many are switching to Netflix.
Mary-Helen Clark (@MHClark2617) reported 16 minutes ago from Edmonton, Alberta
Really disappointed in @TELUS, who suspended my service with zero warning, leaving my entire home without internet. This is the second time it’s happened in a year. Maybe it’s time to make the switch to @shaw.
Tony Hornung (@cdnantman) reported 23 minutes ago from Edmonton, Alberta
$1000 @TELUS bill this month. 5X the previous month’s bill. All “airtime overage” charges. No warning, no courtesy call. Thanks for the “support”. Taking suggestions for a new service provider.
🎂 🚧 Jeff Nachtigall (@dirklancer) reported 24 minutes ago from Edmonton, Alberta
@Ell_Chris I emailed picture of the "Telus Field" parking sign, and the "ReMax Field" sign at the entrance, and said I wasn't aware of any event at (or the existence of) "Telus Field". I was then told the issue was resolved.
Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported 24 minutes ago from Edmonton, Alberta
@trinighyul @TELUSsupport @TELUS Oh that's horrible. A couple years ago I was part of the 1% of users who had no email service for weeks.
Candace Elliott (@CandaceElliott) reported 31 minutes ago from Edmonton, Alberta
@TELUSsupport I have a PVR that freezes, I have spotty wifi and Telus is blaming an old cord that we have coming into our house for slow wifi...? Well then help me! It’s Telus Wi-Fi and Telus TV!
Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported 32 minutes ago from Edmonton, Alberta
@etowntechy @dailytechnewssh @TELUSsupport @TELUS @Rogers And I'm an Optik TV customer too! I've even unplugged one STB, and haven't used the other one (PVR STB) in over a week. I pay nearly $200/mo for sub-par service. In Canada, the internet is an essential service. Imagine getting power or natural gas 60% of the time. @CRTCeng @TELUS
Cameron Young (@CameronJY71) reported 35 minutes ago from Edmonton, Alberta
Tonight I learned that Canada 🇨🇦 has THEE worse cell phone provider companies/plans! This is a issue that NEEDS to be fixed AND talked about more! These companies and plans are PIRACY! Laws HAVE to be made! #Rogers #Telus #Bell
Ben Morley (@Ben_Morley92) reported 35 minutes ago from Edmonton, Alberta
@momfromearth @davehodge20 @WhitecapsFC You think Telus is any better? They sent my job to India in 2019 and then announced higher stock dividends the next quarter. This problem is systemic.
Steve P (@starchoice) reported 39 minutes ago from Edmonton, Alberta
@TELUSsupport Why doesn’t #TELUS provide any support for its e-mail migration? Tech support has provided no follow-up support. Numerous follow-up e-mails to CarlMichaelO.TELUSFIbreSupport just get ignored.
Vivid Print (@vividprint) reported 43 minutes ago from Edmonton, Alberta
And honestly @TELUS why does it take six days to repair internet service? It’s not like we’re in the middle of nowhere. Too beholden to your shareholders to have adequate staffing? Poor outsourcing decisions? What’s up?
ChazNYEG (@ChazNyeg) reported 47 minutes ago from Edmonton, Alberta
@ShawInfo you're the WORST COMPANY EVER! no wonder you trail @TELUS and always will!!! Switching internet services in the morning (not before because guess what?!?, your servers are down).
Чад (Chad) 🇺🇦  (@ChadOhman) reported 50 minutes ago from Edmonton, Alberta
@TELUSsupport I’m getting north of 750mbps to a Telus server in #yeg. The problem is not inside my house. Fix your peering.
Oiler Guy Steve (@Costello_stats) reported 59 minutes ago from Edmonton, Alberta
@Robin_Brownlee @AmandaCTV @ctvedmonton The whole city looks like **** honestly. Weeds everywhere, grass uncut, garbage everywhere. It sucks, but you sympathize with the city as they try to juggle it all... your yard should be taken care of by @TELUS ASAP

Telus Issues Reports

Latest outage, problems and issue reports in social media:

Alucard (@VladMorbius) reported 4 minutes ago
@brianlilley They aren't incompetent they are all ex Bell, Rogers and Telus employees, hell bent on preventing nay competition coming into Canada which would drive down their outrageous costs! There is a major story here, start digging into this and it'll blow your mind!
Kevin McCurdy (@KevinMcCurdy) reported 5 minutes ago
@jodyvance @TELUS Jody, couple things, do you have a network cable going from your modem to the TV box? I find the wireless is pretty mediocre TBH. Second thing, when the box craps out does your internet still work?
Dylan Miles (@king_of_bob) reported 5 minutes ago
@LAno1sportsfan I got the same amount of time for suggesting folks burn down the house of the CEO of Telus in response to him bragging about bringing an AI data center to BC.
fairwitness8 (@fairwitness8) reported 7 minutes ago
@MelissaLMRogers @TELUSsupport And their customer service is horrendous. I recently quit Telus and joined Koodo for the same plan paying 50%
glazier (@glazier788739) reported 8 minutes ago
@MelissaLMRogers @TELUSsupport Yes we are getting screwed for sure. We have been with Telus for ever but lately are having a problem with them because they raise the price for no apparent reason. Their customer service is horrible and they don,t speak very good english and hard to understand.
heiba9866 (@heiba986627073) reported 9 minutes ago
@Hux45545638 @WestJet This is what WS wanted they wanted cheap customer service they pay $700 a month in Telus El Salvador, I work for them and you have no idea how stupid they are, they don't know what to do they can't even speak English Telus will just ask them fill out this template during the call
Greying Geek🇨🇦 (@Greyinggeek1) reported 10 minutes ago
@howisthismylif @TELUS 100% shady. Nobody should be buying anything from outbound sales. I worked sales, mostly in telecommunications for 20 years. The worst cases of fraud and lies come from 3rd party outbound sales.
David Cee 🇨🇦💪🏼🇮🇹🇫🇮 (@CanucksIn4) reported 11 minutes ago
@jodyvance @TELUS Yup I have to do the reboot thing at least once per week sometimes twice. 5 yrs ago I switched from Rogers because I got sick of their ****. Now Telus is acting up. Starlink any good???
Carolyn Hinds 🇧🇧 #FreePalestine #CongoInCrisis (@CarrieCnh12) reported 12 minutes ago
Vancouver y'all gotta turn out in your numbers to push back against theses monstrosities being bult in your province. This project can never be allowed to begin. And can we talk about how the marketing image Telus is using is a whole *** lie meant to make it look attractive?
Mickey (@fortnitekyoong) reported 14 minutes ago
Telus outage on a Saturday while at my retail job yeah #LetsAllDie