Telus outages and service status in St. Albert, Alberta
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Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around St. Albert, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- The most recent signal from this area was received Jul 17, 11:32 AM EDT.
- Internet (80%)
- Phone (20%)
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in St. Albert, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in St. Albert, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near St. Albert, Alberta
The most recent Telus outage reports came from the following cities: Edmonton, Spruce Grove, and St. Albert.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton
|
Internet | 2 days ago |
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Edmonton
|
Internet | 10 days ago |
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Edmonton
|
Internet | 20 days ago |
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Edmonton
|
Internet | 24 days ago |
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Edmonton
|
Phone | 25 days ago |
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Edmonton
|
Internet | 1 month ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Telus Issues Reports Near St. Albert, Alberta
Latest outage, problems and issue reports in St. Albert and nearby locations:
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Cam. Aka Bawse πΊπ¦ (@DatBawse) reported from Edmonton, Alberta@SCUBADubois @TELUS Good to hear. I went to war with loyalties and retentions before just saying "ok cancel my service as of Sept 30" as I was signing up for new service under my parents name.
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Erin Danforth (@eenied) reported from Edmonton, Alberta@BilskiSuzanne I still have one because every time I try to cancel it Telus lowers my rate and offers me discounts on my cable/internet. Pretty soon they will be paying me to have a landline. (Iβm 48)
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Yvette Gillam (@YvetteGillam) reported from Edmonton, Alberta@jesssicrap @TELUS I'm just happy I'm not at work. Cause we can't call for help when we got no cell, my last STARS activation, booster was down and had to get someone to drive 20 min for service π³ good times, not.
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Megan cleveland (@megskc_) reported from St. Albert, Alberta@craigjesske @TELUS @TELUSsupport No service myself as well
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Cameron Young (@CameronJY71) reported from Edmonton, AlbertaTonight I learned that Canada π¨π¦ has THEE worse cell phone provider companies/plans! This is a issue that NEEDS to be fixed AND talked about more! These companies and plans are PIRACY! Laws HAVE to be made! #Rogers #Telus #Bell
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NadineBaileyUnifor (@NadineYeg) reported from Edmonton, Alberta@TELUS @TELUSsupport you changed emails and I STILL CANT ACCESS. 4 hrs yesterday and no help and so far 1 he today and I have been transferred to 3 did department. #horribleservice
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charbroiled gargoyle π (@newmusicmichael) reported from Edmonton, AlbertaAnd the only way we can change things is with $$$. Iβm slowly working on detangling myself from using any Telus services. I canβt support this company any longer.
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Lincoln Ho | Yegventures π»π¦π¨π¦ππ° (@yegventures) reported from Edmonton, Alberta@JohnZmhr @plbg_s @Bell @TELUS They can also make VODs free. It's not like people aren't paying for service. I pay nearly $200 for landline, internet, and TV (basic + Cantonese). It's probably why so many are switching to Netflix.
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Adam kelly (@adamkelly111111) reported from Edmonton, AlbertaJust going to put it out on here if you are a TELUS customer and you are having slow service with them check your network for unauthorized access on ur internet always take time to search your wireless access for any provider just take a second for your security
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Chris (@patsnation0917) reported from Edmonton, AlbertaHas anyone elses @TELUS service been ****** lately? Mine's been glitchy and lags everytime I use the guide. I've reset everything by unplugging and plugging in again. Had service guys out here 3 times in the last 4 months. Is @shaw any better?
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Katy Mackay (@KatyMackay) reported from Edmonton, Albertahey @TELUSsupport, Iβve talked to two Telus tech support people already today. No access to Twitter, app or browser, while on wifi. Fine on data. The tech guys reset it and I get access for a minute, and then it goes out again. I see BC also had this issue.
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βππππ πΌπππ€ππππ₯π (@Paigeelisabethx) reported from Edmonton, Alberta@Paul_Figler Yeah I've been with them for 5 years and have no issues I just see telus have better bundles?
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M I Mubarak Sadhar (@Mubarak_sadhad) reported from Edmonton, Alberta@TELUS @TELUSsupport horrible pathetic customer service at your branch and on the phone. I want to cancel your stupid service but that too is so hard
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Eevee (@JustCallMeEevee) reported from Edmonton, Alberta@WhiplashHimself I got Telus at my old place because I got 4 months free and I was just moving on my own for the first time. My boyfriend who I now live with also has Telus and had just renewed his contract in 2019 for 2 years. Now itβs gotten so bad we canβt do basic internet things together.
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CHRISTINAπ§π§π¨π¦ (@iamcsandiford) reported from Edmonton, Alberta@TELUS @TELUSsupport why is my wifi cutting in and out? Are you guys having issues with your towers or something??
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πππ_πππππππ‘ (Non-Parody account) (@big_fan2019) reported from Edmonton, Alberta@TELUSsupport trying to rotate and video on the Telus OPTIK app sucks it doesnβt work why
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KeeperOfSheep (@KeeperOfSheep) reported from Edmonton, Alberta@YouTubeTV it's time to step up and #savecanada. @Bell @TELUS @RiverTVNow are not providing a viable service to Canadians
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Art New (@ArtieCubed) reported from Edmonton, Alberta@TELUS great customer service, yeah right. Absolutely brutal! Told everything was fine with transferring internet and Optik TV last week. When it wasnβt someone supposed to call on Monday and finish job. Didnβt happen. Called twice and on hold for over an hour. Shaw here I come.
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Deborah Mullan (@deborahmullan) reported from Edmonton, Alberta@DanDuckering @TELUS Well, we know that increasing the market share is more important that worrying about customer retention, since most won't bother leaving anyway. I hate Telus.
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Cam. Aka Bawse πΊπ¦ (@DatBawse) reported from Edmonton, Alberta@SCUBADubois @TELUS @CRTCeng When we moved last September I fought with Telus to extend the contract at the new pricing. They wouldnt do it. So we just called in for "new" service under my parents name and got all the deals/freebies so easily.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Steven Feldman (@HoweBayWallSt) reported"No one likes a dividend cut. But if Mr. Dodig caters to the marketβs demand for one, Telus just might shake off the weight that has been dragging the stock down." $T.TO
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ChinoAleman (@chinoalemano) reported@christianAV6334 The US is the one that needs to put in the work and improve its network using AmpliTech radios. AmpliTech's radio has already been tested and is being used by a major Canadian carrier; TELUS.
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Eric (@ericvideos91) reported@BluelineBardown @Rogers Telus is awful. Good luck with that Why should Rogers keep those stations on the air if they donβt make money ? Sorry but itβs the radio. Come on people
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Sorry Eh π¨π¦ π (@cdnsorryeh) reported@canmericanized @Rogers @CRTCeng try Bell, then Telus etc. They are relentless. If anyone ever calls claiming to be a company (utilities, bank etc), never call back the number they give you. Look at your bill or card & call that number. 2/2
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Cole Smith (@_Cole_Smith) reported@JimmyJDMitchell @Sportsnet Telus is in the middle of installing new internet lines in my neighbourhood. They can't finish soon enough so I can cancel my Rogers/Shaw account...
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Jay A (@rodice11) reported@EPCOR @TELUSsupport Service out due to lightning strike. All telus land services and epcor power services are out. 130 Ave and 127 street, west side.
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Tablesalt π¨π¦πΊπΈ (@Tablesalt13) reported"this stock is down 25%!" Sure, but the holder also got 17% paid out in cash, so they're only down around 8%. and it tanked because the underlying crashed. (telus, rogers etc). Im betting they bottomed and they will trade sideways. Thats the bet.
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Joe Buck (@JoeBuck1973) reported@TELUS On July 9, 2026 at 21:50 hrs your idiot driver behind the wheel of V242400, license plate CRG 7671 exited his left lane and cut me off while I was driving on the right lane at NB Centre St and 3 Ave SW in Calgary! Very safe and professionalβ¦
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gm.itchell (@gm_itchell) reported@TELUSsupport Finally got a hold of a human. Have had techs here past 2 days, they donβt know why I canβt get internet. Or if I do, donβt know why it magically stops working around 8:45am Was a customer with Shaw prior, never had an issue once. Iβve only ever had issues with telus.
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π¨π¦π»π€π (@MgtmMoisan) reported@wyattd09 @TELUS @Rogers Good luck. Since having Optuc installed, I've had nothing but trouble. Getting support takes days out of your life.