Telus Outage Report in St. Albert, Alberta

Problems in the last 24 hours in St. Albert, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in St. Albert, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (48%)
• Phone (23%)
• Wi-fi (13%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Live Outage Map Near St. Albert, Alberta

The most recent Telus outage reports came from the following cities: Edmonton, Spruce Grove, Sturgeon, St. Albert, and Morinville.

City	Problem Type	Report Time
Edmonton	TV	4 hours ago
Edmonton	Phone	5 hours ago
Edmonton	Wi-fi	1 day ago
Spruce Grove	Wi-fi	2 days ago
Edmonton	Wi-fi	2 days ago
Spruce Grove	Internet	2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near St. Albert, Alberta

Latest outage, problems and issue reports in St. Albert and nearby locations:

• 
  charbroiled gargoyle 🚠 (@newmusicmichael) reported 9 minutes ago from Edmonton, Alberta

  And the only way we can change things is with $$$. I’m slowly working on detangling myself from using any Telus services. I can’t support this company any longer.

• 
  Steve P (@starchoice) reported 17 minutes ago from Edmonton, Alberta

  @TELUSsupport Why doesn’t #TELUS provide any support for its e-mail migration? Tech support has provided no follow-up support. Numerous follow-up e-mails to CarlMichaelO.TELUSFIbreSupport just get ignored.

• 
  Candace Elliott (@CandaceElliott) reported 18 minutes ago from Edmonton, Alberta

  @TELUSsupport I have a PVR that freezes, I have spotty wifi and Telus is blaming an old cord that we have coming into our house for slow wifi...? Well then help me! It’s Telus Wi-Fi and Telus TV!

• 
  CHRISTINA🇧🇧🇨🇦 (@iamcsandiford) reported 20 minutes ago from Edmonton, Alberta

  @TELUS @TELUSsupport why is my wifi cutting in and out? Are you guys having issues with your towers or something??

• 
  Chris LaBossiere 🚠 (@ChrisLaBossiere) reported 22 minutes ago from Edmonton, Alberta

  @ryzshrn @Shawhelp @TELUS Ug!!! It’s just so maddening. $150 a month for SHITTY tv service.

• 
  ChiefBadger 37-25-9 (@Harpe97) reported 24 minutes ago from Edmonton, Alberta

  Is it just me or does @TELUS have the worst, most time consuming prompts on the phone? Even for something simple that you need a quick answer for clarification on your bill. And the new 4K cable box is brutal service compared to regular cable? Is it the new Samsung tv? 😡

• 
  Vahid Ayan ❄️🦅 (@VAHIDAYAN) reported 28 minutes ago from Edmonton, Alberta

  @TELUS Why our home security (smart cameras) stops recording from time to time? We bought this service 2 months ago and not recording has happened twice. The 2nd one happed last week when we are away? How we should trust this service and tools?

• 
  Roxamos (@RoxamosOfficial) reported 30 minutes ago from Edmonton, Alberta

  @TELUS your south Edmonton common store just refused service to my mother-in-law. She has a medical reason to not wear a mask. You are not allowed to ask her her reason under Canadian privacy laws and are not allowed to refuse service under discrimination laws. Fire them all.

• 
  Face Ginch (Jö) (@joeywants) reported 30 minutes ago from Edmonton, Alberta

  @ReWorksYYC @TELUS Yes. I’m having issues suddenly too. I reset my modem and it’s still happening. I’m v frustrated.

• 
  RinkRatt 37-25-9 (@Harpe97) reported 30 minutes ago from Edmonton, Alberta

  @SweetGeorgia_77 No issues with my TELUS feed. North central Edmonton

• 
  Ross Flats Vintage Apparel (@RossFlats) reported 34 minutes ago from Edmonton, Alberta

  @EdmFootballTeam @TELUS “It’s all how you look at it, we’re either short 5 yards for a 1st down or we only need 5 yards to keep the chains moving”

• 
  RinkRatt 37-25-9 (@Harpe97) reported 39 minutes ago from Edmonton, Alberta

  @McOilers @shaw @TSN_Sports Shaw I’m assuming. I have TELUS and no issues

• 
  rmthespian (@rmthespian) reported 45 minutes ago from St. Albert, Alberta

  @maxfawcett @TD_Canada I felt bad for the Telus rep as I’m sure he and so many others were being overwhelmed. First thing he did was apologize profusely for the wait. I just wish they had the call back system instead of waiting that long.

• 
  Chris LaBossiere 🚠 (@ChrisLaBossiere) reported 46 minutes ago from Edmonton, Alberta

  I am going to cancel my @Shawhelp cable service as a Christmas present to myself. 3 months of half of my channels not working, at full price, was being tolerated. Die Hard on Christmas Eve not working, unacceptable. @TELUS you’ll be up.... get ready. 🎄

• 
  Monika Social (@MonikaSocialYeg) reported 48 minutes ago from Edmonton, Alberta

  Anyone else having Telus internet issues lately in Windermere?

• 
  Physically Distanced Chad Ohman (@ChadOhman) reported 52 minutes ago from Edmonton, Alberta

  @TELUS I downgraded from gigabit to 750 and now my upload is half what I’m paying for. It’s been a month, your manager went on vacation and has since failed to reply to me. I’ve but over 30 hours into fixing your problem. The CRTC has the complaint.

• 
  ChiefBadger 37-25-9 (@Harpe97) reported 53 minutes ago from Edmonton, Alberta

  Hey #Telus .... thanks for wasting 3 hours of my life today with a no show, an error in the system is why the tech never showed. After an hour wait on the phone. So 4 hours, add in a pissy mood. 😡

• 
  Chris Holmes (@chrisholmes13) reported 54 minutes ago from Edmonton, Alberta

  @TELUSsupport hey Telus! Merry Christmas. Just wondering if I can get a technician out to troubleshoot my network speed. Had 150 upgraded to 1gb plan, but I’ve never had speeds reach 100mbps. Thanks.

• 
  Steve P (@starchoice) reported 54 minutes ago from Edmonton, Alberta

  @TELUSsupport Customer enters into a 2 year agreement at a set cost, not supposed to increase. @TELUS pulls channel from a subscribed theme pack. #TELUS charges $5 to add the missing channel. TELUS pulls a fast one to extract money from customer. @GameShowNetwork

• 
  Sheepleslayer (@sheepleslayer69) reported 60 minutes ago from Edmonton, Alberta

  @WesDJones @Mr_Alberta @DrJacobsRad Sure, but the flipside of that is Edtel and AGT were World leaders in technology, their research labs were set up to help with the war effort both were sold on the cheap to Telus in the name of privatization and Albertan's are not better off because of this deal

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  indigo (@indigodontmind) reported 2 minutes ago

  @BuppiChow also you shouldn't really beat yourself up over factors that aren't in your control. u couldn't have seen this coming so don't feel too bad about telus servers going down for a while I was playing games with some of my friends when it happened

• 
  post-nihility ⚫️ (@puppygranate) reported 4 minutes ago

  telus just **** itself probably bc of the snow bc discord is ******

• 
  Gabe/Serling 🎭 (@GabeSerling) reported 7 minutes ago

  Telus is down. I repeat. TELUS IS DOWN.

• 
  Hunterguy (@HunterguyWild) reported 10 minutes ago

  @TELUSsupport What the actual **** is going on with your servers. I got kicked out of league of legends cant access discord and multiple random websites are also down, im trying to enjoy my night here but ur ******* servers preventing me from doing so. #Telus #Telusoutage

• 
  felix-antoine gagnon (@minigammer2) reported 10 minutes ago

  @AkashaFPS @TELUS @TELUSsupport i am in the same damn situation was watching anetflix show everything stopped HEEEELP

• 
  Hunterguy (@HunterguyWild) reported 11 minutes ago

  @KissItBett3r @discord Riot games down, twitch down, literally almost every single platform, I think it has something to do with the telus servers,

• 
  Mortslrep (@mortslrep) reported 13 minutes ago

  @Willettgoboom You're on Telus yeah? Mine just went out. Seems to be pretty widespread on their network.

• 
  ༒ ɐɥɔǝʇɐɯ ʍǝɹpuɐ ༒ (@amatecha) reported 13 minutes ago

  @telus free help for your team: in every traceroute I do to hosts that I can’t connect to (800-1000ms ping), the Telus router that is the first along the route to have a massively high ping is “CHCNIL23BR00”, 154.11.11.177

• 
  Ryan (@Valorr___) reported 21 minutes ago

  @Hykoou @zursosa its a telus outage

• 
  abdul (@abdulisuncool) reported 22 minutes ago

  telus being down is some sort of antidisestablishmentarianism that needs to be taken care of #telusoutage