Telus Outage Report in St. Albert, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
Problems in the last 24 hours in St. Albert, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in St. Albert, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
- Internet (48%)
- Phone (23%)
- Wi-fi (12%)
- TV (7%)
- E-mail (5%)
- Total Blackout (4%)
Live Outage Map Near St. Albert, Alberta
The most recent Telus outage reports came from the following cities: Edmonton, Spruce Grove, Sturgeon, St. Albert, and Morinville.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton
|
Internet | 3 days ago |
|
Edmonton
|
3 days ago | |
|
Edmonton
|
Internet | 3 days ago |
|
Edmonton
|
Phone | 4 days ago |
|
Edmonton
|
TV | 4 days ago |
|
Edmonton
|
Phone | 4 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports Near St. Albert, Alberta
Latest outage, problems and issue reports in St. Albert and nearby locations:
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Liam Leroux (@LiamLeroux42) reported from Edmonton, AlbertaThis is true, I don't love my landlord or Telus but they get all my support every month. All the artists get from me is a raspberry & a middle finger. 🙃
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pat sasseville (@sass3450) reported from Edmonton, Alberta@Mandoline79 @TELUS They've been worst customer service in Canada for yrs. Just brutal!
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Cool Guy (@CoolGuy54682288) reported from Edmonton, Alberta@TELUS @br_webb Bell, Rogers and Freedom: LOL Telus has no esim support!
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Lincoln Ho | Yegventures 🇨🇦🇭🇰🇻🇦 (@yegventures) reported from Edmonton, Alberta@Mandoline79 @TELUS When I worked there, I started out as an Assure agent (tech support). The kind half hour wait I had today was unacceptable, let alone having to spent 2 hours on the phone. They kept contracting jobs overseas as well.
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LA (@Skylaa66) reported from Edmonton, Alberta[WRITE YOUR MESSAGE OF SUPPORT] #TELUS #WorldJuniors #EndBullying
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Celeste (@keatsmom) reported from Edmonton, Alberta@CappyD I have it, through Telus. I've just started it, and so far not bad. I like that I can watch certain movies that stent on Netflix, but f I dont find value in it, I will drop it after a month.
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Cool Guy (@CoolGuy54682288) reported from Edmonton, Alberta@TELUS The most advanced phone on the most out-of-date company. No esim support!
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Arik Krause (@KrauseArik) reported from Edmonton, Albertaof hand, the money he gave me for his line, isn't coming in anymore, therefore it's all on me. I'm not even a @TELUS mobility customer, but their loyalty department has called me three times this week. Attempting to get me as a customer with amazing deals.
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artman101 (@Artman101a) reported from Edmonton, Alberta@NicelyNabil The one time my Telus works !!! yaaaaaaaaa lol I feel for you tho sucks when it messes up on a hockey game
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Mary-Helen Clark (@MHClark2617) reported from Edmonton, AlbertaI’ve been on hold with @TELUS tech support for six minutes now and I’m already annoyed.
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Jason Wiwad (@JasonWiwadBP) reported from Edmonton, Alberta@ShawInfo might be the worst run company from top to bottom. Online, Retail stores to Support. Who actually uses this company cut my service off before I ever had any went to @TELUS and Blamo wow finally some culture in a business experience
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Cool Guy (@CoolGuy54682288) reported from Edmonton, Alberta@TELUS @Apple None of the customers is 100% happy because you do not support esim!
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Mike Malowany (@miketheref) reported from Edmonton, Alberta@IMPACTWRESTLING Is it up. Ordered it through my TV provider and have a blank screen. Having issues @TELUSsupport @TELUS
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Chris LaBossiere (@ChrisLaBossiere) reported from Edmonton, AlbertaAfter waiting over an hour for @Shawhelp to call me back (they quoted 35 minutes - as 225th in the queue), I am going to bed and will turn off the ringer. I have ducks to kill on the am and can order my new @TELUS service tomorrow. Shaw TV can’t solve the buffering.
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Andrew Martin (@Nitramwerdna) reported from Edmonton, AlbertaThank you @Telus for screwing up the listings on tv and making me miss the @FCBayern game. Never had this problem with Shaw.
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Mary-Helen Clark (@MHClark2617) reported from Edmonton, AlbertaAfter an hour on hold with @telus, I’m getting my fourth technician visit since October, now to fix my basement TV. The guy who “fixed” my internet somehow made the service slower and more intermittent. I’m just glad my phones are on infinite data.
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allantaylor (@allantaylor) reported from Edmonton, Alberta@Mandoline79 @TELUS I’ve had some staggeringly confusing troubleshooting issues with them. It’s like they know they’re the only game in town for some services and they don’t even try to keep you happy.
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Steve C (@Oxcanhosting) reported from Edmonton, AlbertaNo internet or TV and called #telus over an hour wait to talk to someone how poor
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Joanne Norum (@jnorum) reported from Edmonton, Alberta@TELUS I’ve had the worst customer service from your company in the last 8 weeks trying to set up my home internet and I’m not alone. 6 failed installation appointments and 4 hours on the phone, mostly on hold. I’m now sticking with @ShawInfo
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Yamamoto97 (@Stephane774) reported from Edmonton, Alberta@McFeenixx It’s 200 bucks but Telus lets you pay for it in 4 separate instalments of 50 bucks. Well worth the money , you literally get every game and I’ve never had any issues with the connection or lagging.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Yankee Canuck (@YankeeCanuck) reported@CJDwriter @TELUSsupport @TELUS Telus is about as timely with support requests/calls, as Kenney is when attending COVID updates.
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Dawn Anderson (@dla2691) reported@TELUSsupport I need help figuring out who/what is using excessive data on my smart hub - reset & changed password Monday and still happening after hours on hold today was told to change password again. How do I get meaningful service from @Telus?
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Chubby Chuck 🇨🇦 🐷 🐝 🐔 (@ChubbyChucks) reported@manyra I just got an offer in the mail is that DSL? I really don't want to subscribe to anything Telus because they're in cahoots with Kenney. But I might have to lay down with the devil if this keeps up.
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Rob Hodkinson🇨🇦🏴 (@RobHodkinson) reported@meghan_why @TELUS I pay $5 per month for the second box. If you have optik you only need one pvr. Second one can be a regular wireless box. All recordings can be watched on any TV in network
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Keri-Anne Lawton (@manyra) reported@ChubbyChucks UGH. I used to have CCI Wireless (Hays, AB) which was bought by Explornet. The not great service just got worse, bad speeds and no customer service records to help with follow up. We’ve been with Telus Smartnet for a year and love it.
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Noah Topping (@noahmt18) reported@Speirs_Official @Bell_Aliant Bell is the worst go for Telus
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Ward Toma (@WardToma) reported@AgDebraM @dsolson100 once we got Telus fibre, no issues
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Alanna Wong (@AlannaWo) reportedIs there problem with landlines in downtown Vancouver @TELUS @TELUSsupport #phonesnotworking #nocustomersupprt
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Clem Morton (@clemmorton) reported@TELUS @NHLFlames WTF is this “woke” bull now?
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Jason McLean (@JasonAMcLean) reportedThe customer service provided by Shaw @Shawhelp is ridiculous. Ask for a bit of understanding and you get zero. If you are with Shaw or thinking about going to Shaw I highly suggest you rethink your options. Telus, Bell and Rogers look mighty attractive right now.