Telus outages and service status in St. Albert, Alberta

Problems in the last 24 hours in St. Albert, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in St. Albert, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near St. Albert, Alberta

The most recent Telus outage reports came from the following cities: Edmonton, Spruce Grove, St. Albert, and Sturgeon.

City	Problem Type	Report Time
Edmonton	Internet	20 hours ago
Edmonton	Phone	21 hours ago
Spruce Grove	Internet	2 days ago
Edmonton	Phone	3 days ago
Edmonton	TV	4 days ago
Edmonton	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

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Telus Issues Reports Near St. Albert, Alberta

Latest outage, problems and issue reports in St. Albert and nearby locations:

• 
  Chris LaBossiere 🚠 (@ChrisLaBossiere) reported 1 minute ago from Edmonton, Alberta

  I am going to cancel my @Shawhelp cable service as a Christmas present to myself. 3 months of half of my channels not working, at full price, was being tolerated. Die Hard on Christmas Eve not working, unacceptable. @TELUS you’ll be up.... get ready. 🎄

• 
  Tony Hornung (@cdnantman) reported 3 minutes ago from Edmonton, Alberta

  $1000 @TELUS bill this month. 5X the previous month’s bill. All “airtime overage” charges. No warning, no courtesy call. Thanks for the “support”. Taking suggestions for a new service provider.

• 
  Can someone help me open this jar? (@irobox_Cap) reported 7 minutes ago from Edmonton, Alberta

  @TELUS wtf I was supposed to get a TV with my home severices and now I'm not. Come pick up your cable boxes

• 
  Monika Social (@MonikaSocialYeg) reported 7 minutes ago from Edmonton, Alberta

  Anyone else’s Telus Pik Tv not working?

• 
  FlocBoutique YEG (@flocboutique) reported 9 minutes ago from Edmonton, Alberta

  LOL @TELUS internet down on #BoxingDay

• 
  Syd Perkins (@sydthesquider) reported 16 minutes ago from Edmonton, Alberta

  Unable to log into Telus TV + on my iPad. No problem with other devices. Anyone know why? @TELUSsupport

• 
  Reluctant Writer (@Kalebfenoir) reported 16 minutes ago from Edmonton, Alberta

  Seems my internet is down. Out of nowhere. Thought it was my wireless, but checked my phone and it's no longer connected either. Using LTE right now. Hope it comes back by morning. I haven't seen any other real reports of a Telus system crash yet.

• 
  charbroiled gargoyle 🚠 (@newmusicmichael) reported 19 minutes ago from Edmonton, Alberta

  And the only way we can change things is with $$$. I’m slowly working on detangling myself from using any Telus services. I can’t support this company any longer.

• 
  Adam kelly (@adamkelly111111) reported 37 minutes ago from Edmonton, Alberta

  Just going to put it out on here if you are a TELUS customer and you are having slow service with them check your network for unauthorized access on ur internet always take time to search your wireless access for any provider just take a second for your security

• 
  Physically Distanced Chad Ohman (@ChadOhman) reported 40 minutes ago from Edmonton, Alberta

  @TELUS I downgraded from gigabit to 750 and now my upload is half what I’m paying for. It’s been a month, your manager went on vacation and has since failed to reply to me. I’ve but over 30 hours into fixing your problem. The CRTC has the complaint.

• 
  M I Mubarak Sadhar (@Mubarak_sadhad) reported 41 minutes ago from Edmonton, Alberta

  @TELUS @TELUSsupport horrible pathetic customer service at your branch and on the phone. I want to cancel your stupid service but that too is so hard

• 
  Candace Elliott (@CandaceElliott) reported 41 minutes ago from Edmonton, Alberta

  So many dropped cell calls and no service sometimes in the city from @telus…? Does 5G suck right now? #yeg #cellservice #telus

• 
  RinkRatt 37-25-9 (@Harpe97) reported 42 minutes ago from Edmonton, Alberta

  @McOilers @shaw @TSN_Sports Shaw I’m assuming. I have TELUS and no issues

• 
  rmthespian (@rmthespian) reported 42 minutes ago from St. Albert, Alberta

  @maxfawcett @TD_Canada I felt bad for the Telus rep as I’m sure he and so many others were being overwhelmed. First thing he did was apologize profusely for the wait. I just wish they had the call back system instead of waiting that long.

• 
  Lolo Avalon (@lolo_avalon) reported 43 minutes ago from Edmonton, Alberta

  @hayu yet AGAIN, the Hayu iPhone app, the Apple TV app, Telus app & the streaming method - NOTHING WORKS. I spend more time fighting with your system than I do watching shows. I'm not paying for this anymore!!!! Worst quality of any streaming service period.

• 
  CHRISTINA🇧🇧🇨🇦 (@iamcsandiford) reported 53 minutes ago from Edmonton, Alberta

  @TELUS @TELUSsupport why is my wifi cutting in and out? Are you guys having issues with your towers or something??

• 
  Oiler Guy Steve (@Costello_stats) reported 57 minutes ago from Edmonton, Alberta

  @Robin_Brownlee @AmandaCTV @ctvedmonton The whole city looks like **** honestly. Weeds everywhere, grass uncut, garbage everywhere. It sucks, but you sympathize with the city as they try to juggle it all... your yard should be taken care of by @TELUS ASAP

• 
  Joshua Marshall (@JMarshyBosco93) reported 58 minutes ago from Edmonton, Alberta

  @PierreVLeBrun I got Telus cable in Alberta & it’s not on any of the NHL Centre Ice channels. Bad look for the @NHL so far.

• 
  Unacceptable Chinese Gordon 👨🏻🧏🏻‍♂️👂🏻🦻🏻 (@CggGordon) reported 59 minutes ago from Edmonton, Alberta

  Ridiculous. Set up prepaid services with @TELUS because I owe $2200 to pay the contract off for my #iPhone13ProMax & #AppleWatchSeries7. Was supposed to receive an additional 500 mb for having auto top on and never received it. Store employees could not set up eSim so gave me a…

• 
  S Gee (@GahertySandra) reported 59 minutes ago from Edmonton, Alberta

  Getting to 2 days without Internet. Work tomorrow with several critical meetings. @TELUS is doing nothing to address and we’re getting antsy. Everyone we talk to makes promises they then don’t deliver on (when we finally get through). Internet is an essential service.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Inspired Aquariums (@InspiredAquaCA) reported 27 seconds ago

  "We are getting to a point where not answering your phone is the safest thing to do" These scam calls are so common, and usually involve the scammers spoofing a local number to help fool the victim. Somehow @TELUS is unable (or unwilling) to do anything about number spoofing 😑

• 
  David T.S. Fraser (@privacylawyer) reported 58 seconds ago

  @Eric_OTooleMP @MarkJCarney I actually don't have much issue with this confirmation of service demand. It's a yes or no question ... "Hey Telus, do you provide service to 416-555-1212?" Essentially, "if we were to send you a court order about 416-555-1212, are we barking up the wrong tree?"

• 
  Jojo (@jojojojojobz) reported 1 minute ago

  @EvanLSolomon Zero qualifications to handle AI and digital innovation. Wtf does a broadcaster know about LLMs? ******* gong show of a government. Tell us taxpayers how much kickback from Telus you are going to get.

• 
  Hayley (@hayley_yyy26) reported 3 minutes ago

  My mom called @TELUS twice to cancel her services and amazingly, the call kept dropping. This is beyond unprofessional. @TELUSsupport

• 
  Kimball Finigan (He/Him) Your At-Home Trainer 🍉 (@KimballFinigan) reported 4 minutes ago

  Who gives a **** if these AI slop factories use /less/ water? I care that billions are being chucked into a private corporate profit statement. If Telus wants to build data centres let them take the risk. If the government needs data centres, build and own them.

• 
  🇨🇦 Ukraine 🇺🇦 needs more ammo 🇮🇱 (@bcwestmind) reported 4 minutes ago

  I had @Telus Optik TV basic, and internet, for under $100 a month. When my plan ended, I got a bill for a new plan at $330/mo. No lie?!?¿¡!! I phoned them up and got it down to ~$115/mo. When I said no TV just internet, the conversation changed it seems.

• 
  notadampaul (@notadampaul) reported 5 minutes ago

  @PaulyTremonte @tunguz in the context of AI the useful metric is FLOPS/$, or useful compute per dollar. On this measure, Telus is far behind the pack. They also provide the ~worst telecom service in the entire developed world at the most expensive rates. So yeah, I expect it to be done similarly poorly

• 
  helen franklin (@chfranklin) reported 10 minutes ago

  @jodyvance @TELUS Ours turned out to be issues with Telus cable and Samsung tv “not talking to each other”. Replaced cable box and all good

• 
  Ryan Kalt (@ryankalt) reported 12 minutes ago

  @Howard__24 @globeandmail "Flexing"? With what money? Read a few analyst reports or the Telus $T $T.TO P&L / balance sheet, they can barely fund their dividends never mind playing Monopoly.

• 
  W.C. (@Joe33932) reported 16 minutes ago

  @TELUSsupport Are you gonna fix the sound drop outs and skipping on the Telus 4K boxes?