Telus outages and service status in St. Albert, Alberta
No problems detected
If you are having issues, please submit a report below.
- Telus generated 0 outage signals in the last 24 hours around St. Albert, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Aug 21, 8:04 PM EDT.
- Internet (55%)
- Wi-fi (18%)
- E-mail (9%)
- Total Blackout (9%)
- TV (9%)
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in St. Albert, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in St. Albert, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near St. Albert, Alberta
The most recent Telus outage reports came from the following cities: Edmonton.
| City | Problem Type | Report Time |
|---|---|---|
|
|
5 days ago | |
|
|
TV | 8 days ago |
|
|
Total Blackout | 8 days ago |
|
|
Internet | 12 days ago |
|
|
Internet | 12 days ago |
|
|
Wi-fi | 13 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near St. Albert, Alberta
Latest outage, problems and issue reports in St. Albert and nearby locations:
-
ChiefBadger 37-25-9 (@Harpe97) reported from Edmonton, AlbertaHey #Telus .... thanks for wasting 3 hours of my life today with a no show, an error in the system is why the tech never showed. After an hour wait on the phone. So 4 hours, add in a pissy mood. ๐ก
-
Young Millennial Chinese ะะพัะดะพะฝ๐จ๐ป๐ง๐ปโโ๏ธ๐ฆป๐ป๐ฃ!! (@CggGordon) reported from Edmonton, Alberta@mwgbanks @TELUS @TELUSsupport Those are not bad speeds depending on the device. The free wifi I was using where I live was fluctuating really badly from as low as 2-5 Mbps so it was virtually unusable at some points. Have been wanting to get PureFibre for a long time now. Hopes are to get at least 1000 Mbps.
-
Sheepleslayer (@sheepleslayer69) reported from Edmonton, Alberta@WesDJones @Mr_Alberta @DrJacobsRad Sure, but the flipside of that is Edtel and AGT were World leaders in technology, their research labs were set up to help with the war effort both were sold on the cheap to Telus in the name of privatization and Albertan's are not better off because of this deal
-
East meets West (@KeeperOfSheep) reported from Edmonton, Alberta@TELUS your dealers in SW Edmonton are giving you a bad reputation with repeated attempts to solicit door to door, even after saying no and advising to leave the property. Stop supporting these sales tactics and leave people alone in their homes.
-
jewelsb (@getbent1976) reported from Edmonton, Alberta@TELUS Iโd love to watch this except I have ghetto pathetic internet service and @TELUS isnโt doing their jobs to upgrade my building.
-
๐ ๐ง Jeff Nachtigall (@dirklancer) reported from Edmonton, Alberta@Ell_Chris I emailed picture of the "Telus Field" parking sign, and the "ReMax Field" sign at the entrance, and said I wasn't aware of any event at (or the existence of) "Telus Field". I was then told the issue was resolved.
-
๐๐๐_๐๐๐๐๐๐๐ก (Non-Parody account) (@big_fan2019) reported from Edmonton, Alberta@TELUSsupport trying to rotate and video on the Telus OPTIK app sucks it doesnโt work why
-
MEHAK GILL (@MehakGill123) reported from Edmonton, Alberta@TELUSsupport Please help Me with Account Number 38040078 i have been ripped off by telus.
-
Julia (@julial04) reported from Edmonton, AlbertaI think the people at Rogers knew I was going to use my day off to finally switch my phone provider to Telus, thatโs why itโs down across the country. Sorry everyone ๐๐
-
Face Ginch (Jรถ) (@joeywants) reported from Edmonton, Alberta@ReWorksYYC @TELUS Yes. Iโm having issues suddenly too. I reset my modem and itโs still happening. Iโm v frustrated.
-
Cameron Young (@CameronJY71) reported from Edmonton, AlbertaTonight I learned that Canada ๐จ๐ฆ has THEE worse cell phone provider companies/plans! This is a issue that NEEDS to be fixed AND talked about more! These companies and plans are PIRACY! Laws HAVE to be made! #Rogers #Telus #Bell
-
RealFakeMacT (@RealFakeMacT) reported from Edmonton, Alberta@koodo Itโs not only my phone. All 4 of our phones have terrible reception all over Beaumont and also on our community FB page it appears to be happening with all Koodo, Telus, and Bell customers.
-
Syd Perkins (@sydthesquider) reported from Edmonton, AlbertaUnable to log into Telus TV + on my iPad. No problem with other devices. Anyone know why? @TELUSsupport
-
Reluctant Writer (@Kalebfenoir) reported from Edmonton, AlbertaSeems my internet is down. Out of nowhere. Thought it was my wireless, but checked my phone and it's no longer connected either. Using LTE right now. Hope it comes back by morning. I haven't seen any other real reports of a Telus system crash yet.
-
Ricky Mitchell ๐จ๐ฆ (@mitchell_ricky) reported from Edmonton, AlbertaAnyone elses @TELUS internet down in West Edmonton?
-
Debbie W (@debs_wolf) reported from Edmonton, Alberta@shmitzysays I did with Telus but a restart of my phone seemed to have solved the issue
-
East meets West (@KeeperOfSheep) reported from Edmonton, AlbertaI stand corrected .. neither your digital or on phone clients seem educated about Telus ending support for current PikTV boxes... poor product knowledge all around ?
-
Chris LaBossiere ๐ (@ChrisLaBossiere) reported from Edmonton, AlbertaI am going to cancel my @Shawhelp cable service as a Christmas present to myself. 3 months of half of my channels not working, at full price, was being tolerated. Die Hard on Christmas Eve not working, unacceptable. @TELUS youโll be up.... get ready. ๐
-
Katy Mackay (@KatyMackay) reported from Edmonton, Albertahey @TELUSsupport, Iโve talked to two Telus tech support people already today. No access to Twitter, app or browser, while on wifi. Fine on data. The tech guys reset it and I get access for a minute, and then it goes out again. I see BC also had this issue.
-
Levi Flaman (@LeviFlaman) reported from Edmonton, Alberta@reubhoney @andrew_leach There was one in the Telus Building that was refilled recently for the first time in weeks. Before the layoffs of cleaning staff and the outsourcing to BeeClean, this was never a problem that I recall encountering.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
Steven (He/Him) ๐จ๐ฆ (@spawnsteryvr) reported@TELUS Thatโs what I thought. Reddit post said it was a recognized Telus number but spam at the same time. Obviously if it comes from you, no issues getting past call screening. It appears this number did not get past it. Thanks for getting back and confirming.
-
Dennis Van Raalte (@dvanraalte) reportedDonโt recommend Telus. Bait and switch on your plan. Big promises and **** delivery. @TELUSsupport @TELUSBusiness @TELUS
-
Jay (@zerofilterworld) reported@TELUSsupport I live in Ajax, Ontario and work from home. My Telus home internet has been down since early morning today. I have restarted modem multiple times. When i try to call support it's 1 hour wait time. Its ridiculous.
-
BlueJays Addict Elnasri (@ElnasriAmin) reported@BlueJays @WendysCanada Stupid Telus didn't record the game
-
Jase P (@jasonforu1986) reported@JustMeJamie64 @Rogers When I call Telus it's always some third world garbage ******** like India or the Phillipines.
-
K D (@_kd2357) reported@JustMeJamie64 @Rogers Telus is the worst, their call center is in which I would assume Mexico and they just keep bouncing you around to different departments because no one wants to help you.
-
Bobster Claws (@bob_claws) reported@OILanatude @Rogers @telusmobility Yessssss! Mysteriously my Rogerโs bill jumped $5 a few months ago and has stayed there for that time. Telus used to do this too. Itโs so shady and more people need to call them out on it. It never happened with Shaw. ๐
-
Ramiel el Jocoso (@RamielReturns) reportedHey @TELUS, Iโm using your international roaming service, and the experience has been extremely disappointing. The data is painfully slow, and calls keep dropping. Is this really what you charge CAD $18 per day for? Shame on you.
-
Twitchy Humorist Grit (@TwitchyGrit) reported@TELUS @mmabrey1 Absolutely losing my mind with TELUS right now. We have been completely without internet service for over 30 hours and counting. To make matters worse, the level of misinformation and runarounds from customer service has been completely unacceptable:
-
Edmonton Lilly (@BabyGirlWife) reported@TELUS @TELUSsupport Your customer service sucks. You came in UNIVITED and upgraded us to fiberoptics. Which is causing PROPERTY DAMAGE!!!! But your AI DOESE NOT HAVE A WAY TO RESOLVE PROPERTY DAMAGE! THERE IS A ******* SINKHOLE AROUND YOUR POST!!!! #propertydamage