Telus outages and service status in St. Albert, Alberta
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Full Outage Map
- Telus generated 2 outage signals in the last 24 hours around St. Albert, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Jun 25, 8:55 AM EDT.
- Internet (45%)
- Wi-fi (36%)
- Phone (18%)
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in St. Albert, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in St. Albert, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near St. Albert, Alberta
The most recent Telus outage reports came from the following cities: Edmonton, Spruce Grove, and St. Albert.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton
|
Internet | 7 hours ago |
|
Edmonton
|
Phone | 22 hours ago |
|
Edmonton
|
Internet | 9 days ago |
|
Edmonton
|
Wi-fi | 11 days ago |
|
Spruce Grove
|
Internet | 13 days ago |
|
Edmonton
|
Phone | 16 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
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Telus Issues Reports Near St. Albert, Alberta
Latest outage, problems and issue reports in St. Albert and nearby locations:
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Vahid Ayan ❄️🦅 (@VAHIDAYAN) reported from Edmonton, Alberta@TELUS Why our home security (smart cameras) stops recording from time to time? We bought this service 2 months ago and not recording has happened twice. The 2nd one happed last week when we are away? How we should trust this service and tools?
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ChiefBadger 37-25-9 (@Harpe97) reported from Edmonton, AlbertaHey #Telus .... thanks for wasting 3 hours of my life today with a no show, an error in the system is why the tech never showed. After an hour wait on the phone. So 4 hours, add in a pissy mood. 😡
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Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported from Edmonton, Alberta@SteveThePylon @dailytechnewssh @TELUSsupport @TELUS @Rogers I also used to use Shaw. Had to reboot my modem if I needed to work for an hour without lag. When I called to cancel, they tried to sell me some sort of speed boost service. Nope. They should've just never slowed it down.
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RinkRatt 37-25-9 (@Harpe97) reported from Edmonton, Alberta@SweetGeorgia_77 No issues with my TELUS feed. North central Edmonton
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Ricky Mitchell (@mitchell_ricky) reported from Edmonton, Alberta@SteveThePylon @SamInYEG It depends! Ive had good experiences with telus. For example i just upgraded my internet from 150mbps to 1gbps and it actually dropped my cable/internet bill by $50 per month. They were doing the internet for $85 and they gave it to me for $65 as a long time customer lol.
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🎂 🚧 Jeff Nachtigall (@dirklancer) reported from Edmonton, Alberta@Ell_Chris I emailed picture of the "Telus Field" parking sign, and the "ReMax Field" sign at the entrance, and said I wasn't aware of any event at (or the existence of) "Telus Field". I was then told the issue was resolved.
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Levi Flaman (@LeviFlaman) reported from Edmonton, Alberta@reubhoney @andrew_leach There was one in the Telus Building that was refilled recently for the first time in weeks. Before the layoffs of cleaning staff and the outsourcing to BeeClean, this was never a problem that I recall encountering.
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Lincoln Ho | Yegventures | 何令恒 🇻🇦🇨🇦🇭🇰 (@yegventures) reported from Edmonton, Alberta@JayIsPainting @TELUSsupport It's either a "bundle total" as it says (more than one service like phone or tv will give you permanent discounts), or a "monthly total". A rate protection plan (a 2-3 yr term) is always $10 more than a month to month with TELUS.
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Ross Flats Vintage Apparel (@RossFlats) reported from Edmonton, Alberta@EdmFootballTeam @TELUS “It’s all how you look at it, we’re either short 5 yards for a 1st down or we only need 5 yards to keep the chains moving”
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💭++ : {𓂀 } Greeπ 𓀆 Ξyz 𓉢 חי (@Robertial) reported from Edmonton, AlbertaTread carefully, @TELUS . You’re entering a Lose-Lose situation. #100DaysOfPython “The best way to treat obstacles is to use them as stepping-stones. Laugh at them, tread on them, and let them lead you to something better.” —Enid Blyton
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Chris (@patsnation0917) reported from Edmonton, AlbertaHey @TELUS your services are ****. Why the hell am I paying for a glitching and freezing tv service. It 2021. Get your **** together.
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Stuart Kehrig (@stukehrig) reported from Edmonton, Alberta****, ****, **** **** @TELUS Your website sucks, it times out my changing cable package and wants to sell me a wifi booster starter pack when I have one and all I want is an expansion pack.
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Чад (Chad) 🇺🇦 (@ChadOhman) reported from Edmonton, Alberta@TELUSsupport I’m getting north of 750mbps to a Telus server in #yeg. The problem is not inside my house. Fix your peering.
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Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported from Edmonton, Alberta@etowntechy @dailytechnewssh @TELUSsupport @TELUS @Rogers And I'm an Optik TV customer too! I've even unplugged one STB, and haven't used the other one (PVR STB) in over a week. I pay nearly $200/mo for sub-par service. In Canada, the internet is an essential service. Imagine getting power or natural gas 60% of the time. @CRTCeng @TELUS
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Megan cleveland (@megskc_) reported from St. Albert, Alberta@craigjesske @TELUS @TELUSsupport No service myself as well
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Julia (@julial04) reported from Edmonton, AlbertaI think the people at Rogers knew I was going to use my day off to finally switch my phone provider to Telus, that’s why it’s down across the country. Sorry everyone 🙈🙈
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East meets West (@KeeperOfSheep) reported from Edmonton, Alberta@TELUS with @Shawhelp adding #ShawBlueCurve to #Firestick, isn't it time you unblock #PikTV from running on devices that clearly can support the app
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Windshield Edmonton (Phil) (@YEGwindshield) reported from Edmonton, Alberta@magzvee9 @TELUS @TELUSsupport SIM card issue Can you get dialtine? Try restarting...
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Bigfella4900 (@bigfella4900) reported from Edmonton, Alberta@AlleyDalley Alley....just switch to TELUS and dont worry about things....I can help you....DM me if you want to switch
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KeeperOfSheep (@KeeperOfSheep) reported from Edmonton, Alberta@YouTubeTV it's time to step up and #savecanada. @Bell @TELUS @RiverTVNow are not providing a viable service to Canadians
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Kelly Belle (@KellyBelleO) reported@TELUS I don't know who's running things at telus, but they really don't like putting an offer on the table for their customers. Basic customer service is seriously lacking. 🙄
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Charles @ Victoria (@CharlesVic50) reportedCanada's CRTC needs to push much harder to bring Bell, Telus & Rogers into communication line over their extra fees and poor customer service while 'providing' some of the highest cellphone and internet fees in the entire world.
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john bennett (@35yearsasailor) reported@JonFraserTF @TELUS I’m with Koodo the cheap arm of Telus and find the service great never had a problem
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ThePodDog (@PadDawg) reportedHey People don't ever get a 3rd party like Telus to have control over thinks like your heating and air conditioning. I put in for a cancation of service for the end of the month and I thought it was on good terms. Wrong. They shut everything down 2 hours later. No warning
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Erick Dahan (@erickdahan) reported@JonFraserTF @TELUS They are all terrible. Bell, Rogers (blech)...now you are telling us Telus. Videotron in QC is ok, not the best deals, but business line service is decent.
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Bill Tansey (@lkn4chnge) reported@garymasonglobe @TELUS Was client of Telus mobility for 40 years, dumped them after a month of talking to India on problems
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ThePodDog (@PadDawg) reportedHey People don't ever get a 3rd party like Telus to have control over things like your heating and air conditioning. I put in for a cancelation of service for the end of the month and I thought it was on good terms. Wrong. They shut everything down 2 hours later. No warning
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JayFarms🚜 (@JayFarmsSK) reported@JonFraserTF @TELUS Had to do the same thing with Sasktel a couple years ago. **** service and sky high prices - gouging for all their products - not sure why people continue to patronize them! Telus has been good to me but I am keeping a close watch on them as they silently creep their prices up
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Bit (@Bit111111) reported@RobinHoodlum That's around $2000 I've been down since last September because my AISH payments are only ~$1700 while I haven't been able to get help with filing taxes, a DTC application, etc. It hurts on top of Telus jacking up my bill (I had a disability discount they reneged on) ~$1100/yr.
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Michael Bentley (@MPBentley) reported@TELUSsupport I've tried to connect with you via your online tools. I got a call back but it was gibberish, no one was actually there. Please text me for my phone number and then maybe you can help me with my faulty Telus equipment