Telus Outage Report in St. Albert, Alberta

Problems in the last 24 hours in St. Albert, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in St. Albert, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (48%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Live Outage Map Near St. Albert, Alberta

The most recent Telus outage reports came from the following cities: Edmonton, Spruce Grove, Sturgeon, St. Albert, and Morinville.

City	Problem Type	Report Time
Edmonton	Internet	5 days ago
Edmonton	E-mail	5 days ago
Edmonton	Internet	5 days ago
Edmonton	Phone	6 days ago
Edmonton	TV	6 days ago
Edmonton	Phone	7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near St. Albert, Alberta

Latest outage, problems and issue reports in St. Albert and nearby locations:

• 
  Julia (@julial04) reported 4 minutes ago from Edmonton, Alberta

  I think the people at Rogers knew I was going to use my day off to finally switch my phone provider to Telus, that’s why it’s down across the country. Sorry everyone 🙈🙈

• 
  I_am_no_one (@Deaner_232) reported 8 minutes ago from Edmonton, Alberta

  @nothatsyou Damn, I was hoping for much higher speeds this week. I guess I'll put up with my normal Telus 5g signal til then!

• 
  NadineBaileyUnifor (@NadineYeg) reported 13 minutes ago from Edmonton, Alberta

  @TELUS @TELUSsupport you changed emails and I STILL CANT ACCESS. 4 hrs yesterday and no help and so far 1 he today and I have been transferred to 3 did department. #horribleservice

• 
  Cory (@CoryCVC) reported 14 minutes ago from Edmonton, Alberta

  Hey @TELUS @TELUSsupport are we having issues with text messages in Edm area? I can receive but cannot reply..help

• 
  Chris (@patsnation0917) reported 16 minutes ago from Edmonton, Alberta

  Hey @TELUS your services are ****. Why the hell am I paying for a glitching and freezing tv service. It 2021. Get your **** together.

• 
  Can someone help me open this jar? (@irobox_Cap) reported 26 minutes ago from Edmonton, Alberta

  @TELUS wtf I was supposed to get a TV with my home severices and now I'm not. Come pick up your cable boxes

• 
  mariam (@mariamdena) reported 26 minutes ago from Edmonton, Alberta

  anyone else’s telus phone and Internet not working?

• 
  Yvette Gillam (@YvetteGillam) reported 27 minutes ago from Edmonton, Alberta

  @jesssicrap @TELUS I'm just happy I'm not at work. Cause we can't call for help when we got no cell, my last STARS activation, booster was down and had to get someone to drive 20 min for service 😳 good times, not.

• 
  Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported 29 minutes ago from Edmonton, Alberta

  @trinighyul @TELUSsupport @TELUS Oh that's horrible. A couple years ago I was part of the 1% of users who had no email service for weeks.

• 
  Evie (@EvieNightstar) reported 29 minutes ago from Edmonton, Alberta

  @TinDizzy Telus just isn’t good in really old buildings. We switched to Shaw and have zero issues now.

• 
  Katy Mackay (@KatyMackay) reported 34 minutes ago from Edmonton, Alberta

  hey @TELUSsupport, I’ve talked to two Telus tech support people already today. No access to Twitter, app or browser, while on wifi. Fine on data. The tech guys reset it and I get access for a minute, and then it goes out again. I see BC also had this issue.

• 
  Renato Gandia 🇵🇭🇨🇦🏳️‍🌈 (@RenatoGandia) reported 35 minutes ago from Edmonton, Alberta

  Really excited about moving back to Calgary, but @Telus is making it difficult. Why did you cancel our connection appointment tomorrow that we scheduled weeks ago and you don’t give explanation? Or provide acceptable solutions?

• 
  Chris (@patsnation0917) reported 38 minutes ago from Edmonton, Alberta

  Has anyone elses @TELUS service been ****** lately? Mine's been glitchy and lags everytime I use the guide. I've reset everything by unplugging and plugging in again. Had service guys out here 3 times in the last 4 months. Is @shaw any better?

• 
  Lolo Avalon (@lolo_avalon) reported 39 minutes ago from Edmonton, Alberta

  @hayu yet AGAIN, the Hayu iPhone app, the Apple TV app, Telus app & the streaming method - NOTHING WORKS. I spend more time fighting with your system than I do watching shows. I'm not paying for this anymore!!!! Worst quality of any streaming service period.

• 
  Just Cam. (@DatBawse) reported 40 minutes ago from Edmonton, Alberta

  Why ******** does my Telus cable/internet bill keep going up, despite me not making any ******* changes to my service. Used to be $189 now it's $210.

• 
  NadineBaileyUnifor (@NadineYeg) reported 44 minutes ago from Edmonton, Alberta

  @TELUS @TELUSsupport you changed emails and I still can’t access. 2 days on the phone and still not help. #horrible #worstserviceever

• 
  Debbie W (@debs_wolf) reported 45 minutes ago from Edmonton, Alberta

  @shmitzysays I did with Telus but a restart of my phone seemed to have solved the issue

• 
  Art New (@ArtieCubed) reported 46 minutes ago from Edmonton, Alberta

  @TELUS great customer service, yeah right. Absolutely brutal! Told everything was fine with transferring internet and Optik TV last week. When it wasn’t someone supposed to call on Monday and finish job. Didn’t happen. Called twice and on hold for over an hour. Shaw here I come.

• 
  East meets West (@KeeperOfSheep) reported 54 minutes ago from Edmonton, Alberta

  @TELUS your dealers in SW Edmonton are giving you a bad reputation with repeated attempts to solicit door to door, even after saying no and advising to leave the property. Stop supporting these sales tactics and leave people alone in their homes.

• 
  Yvette Gillam (@YvetteGillam) reported 54 minutes ago from Edmonton, Alberta

  @I_Am_The_Storm_ @TELUS Ever time @TELUS goes down at work, I poop a little and pray no one does anything dumb.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Robert Kemp (@RobertWKemp) reported 31 seconds ago

  @qcapital2020 @buccocapital @ekmokaya Cell service is similar. Telus, Bell and Shaw for the most part.

• 
  Maher (@Maher66338991) reported 4 minutes ago

  @TELUS the worst service ever for home security. The battery is dead and cannot arm the house anymore. Telus wont fix claiming the battery is chargeable to replace. This is to be reported to consumers protection as customers will stuck paying for a service that doesnt work.

• 
  Kimmy Beach (@kimmy_beach) reported 4 minutes ago

  @jobitek @WestJet I’ve figured the best way to get **** done is right here. I had some beef with Telus and tried contacting them. Finally I tweeted at them and they were on it RIGHT NOW. Like, does the entire customer service department sit around on Twitter all day instead of picking up phones?

• 
  Derrick Stricek (@Laserflicks) reported 5 minutes ago

  @LyndzBeck I thought it was here ?..my Telus phone shows a 5G signal

• 
  Dai Manuel (he/him) (@daimanuel) reported 7 minutes ago from Bowen Island, British Columbia

  @TELUSsupport This will be my last phone from @telus — after 10+ years really was hoping for a better customer experience. Thanks.

• 
  FV_23 (@FV_2323) reported 12 minutes ago

  @koodo How long until I get a self-service registration email? Whenever I try to manually sign up it sends me a Telus email (past provider)

• 
  Lissy the 🇨🇦 Blonde (@lissyblonde) reported 13 minutes ago

  @mikep75446070 @buckeyebob51 I have Telus, it is supposed to be unlimited texts, they are pulling some kind of sneaky crap. Husband will call and make it all better this week.

• 
  NoFunBobby (@riobobbo) reported 15 minutes ago

  Looks pretty quiet for a Friday New Years Eve. There must be a shindig or at least a gala gala do going down at Telus Gardens? #cannothavetwohundredleftovercheeseburgers

• 
  Zachary Weeks👨‍🦼♿️ (@zacharyweeks) reported 17 minutes ago

  Anyone else having @TELUS issues on the northside of #yeg?

• 
  Alexis Sampogna (@LeggoMyEggo_) reported 17 minutes ago

  @TELUSsupport hey Telus, I haven't had stable internet in 6 days. Your tech who came out yesterday cut off my internet completely. I've been told it won't even be looked at for another 5 days. I work from home, I can't just take half a month off work while you fix this???