Telus outages and service status in St. Albert, Alberta
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Full Outage Map
- Telus generated 1 outage signal in the last 24 hours around St. Albert, including 1 direct report.
- The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
- The most recent signal from this area was received Sep 4, 11:14 PM EDT.
- Internet (73%)
- E-mail (7%)
- Total Blackout (7%)
- Wi-fi (7%)
- TV (7%)
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in St. Albert, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in St. Albert, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near St. Albert, Alberta
The most recent Telus outage reports came from the following cities: Edmonton.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton
|
Internet | 8 hours ago |
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Edmonton
|
Internet | 3 days ago |
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Edmonton
|
Internet | 3 days ago |
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Edmonton
|
Internet | 4 days ago |
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Edmonton
|
Internet | 6 days ago |
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Edmonton
|
Internet | 7 days ago |
Nearby cities with recent reports
6 recent signals
Community Discussion
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Telus Issues Reports Near St. Albert, Alberta
Latest outage, problems and issue reports in St. Albert and nearby locations:
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East meets West (@KeeperOfSheep) reported from Edmonton, AlbertaI stand corrected .. neither your digital or on phone clients seem educated about Telus ending support for current PikTV boxes... poor product knowledge all around ?
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Cam. Aka Bawse πΊπ¦ (@DatBawse) reported from Edmonton, Alberta@SCUBADubois @TELUS Good to hear. I went to war with loyalties and retentions before just saying "ok cancel my service as of Sept 30" as I was signing up for new service under my parents name.
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Erin Danforth (@eenied) reported from Edmonton, Alberta@BilskiSuzanne I still have one because every time I try to cancel it Telus lowers my rate and offers me discounts on my cable/internet. Pretty soon they will be paying me to have a landline. (Iβm 48)
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Cameron Young (@CameronJY71) reported from Edmonton, AlbertaTonight I learned that Canada π¨π¦ has THEE worse cell phone provider companies/plans! This is a issue that NEEDS to be fixed AND talked about more! These companies and plans are PIRACY! Laws HAVE to be made! #Rogers #Telus #Bell
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Vivid Print (@vividprint) reported from Edmonton, AlbertaRather than purchasing $25 gift cards to support small business during the pandemic with @TELUS #standwithowners, a crass marketing campaign masked as philanthropy, how about providing reliable service so that small businesses can actually operate?
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Lincoln Ho | Yegventures π»π¦π¨π¦ππ° (@yegventures) reported from Edmonton, Alberta@TELUSsupport I used to work in Assure. I've done everything on the last 24hrs client-side to fix the connection and eliminated all other conflicting devices. This is a TELUS-end issue. At the rate I'm going, my upload may be finished before my workday ends. I'm not risking it again for t/s.
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Unacceptable Chinese Gordon π¨π»π§π»ββοΈππ»π¦»π» (@CggGordon) reported from Edmonton, AlbertaRidiculous. Set up prepaid services with @TELUS because I owe $2200 to pay the contract off for my #iPhone13ProMax & #AppleWatchSeries7. Was supposed to receive an additional 500 mb for having auto top on and never received it. Store employees could not set up eSim so gave me aβ¦
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Steve P (@starchoice) reported from Edmonton, Alberta@TELUSsupport Why doesnβt #TELUS provide any support for its e-mail migration? Tech support has provided no follow-up support. Numerous follow-up e-mails to CarlMichaelO.TELUSFIbreSupport just get ignored.
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tracy gora (@thetrblwthtracy) reported from Edmonton, Alberta@TELUS where are the reward points for my cell service? I pay $163/month and get nothing. The pmt is never late & Iβve been a customer since 2012. My Home Services are LINKED. Norton Security is LINKED. My Apple Watch is LINKED. Fourteen points in almost 2 years?? Cβmon #telus
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I_am_no_one (@Deaner_232) reported from Edmonton, Alberta@nothatsyou Damn, I was hoping for much higher speeds this week. I guess I'll put up with my normal Telus 5g signal til then!
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Chris Dingman (@dingdish) reported from Edmonton, Alberta@TELUS your cable and wifi sucks!! And yes Iβve tried unplugging the modem and cable box πππππ€¬π€¬
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Π§Π°Π΄ (Chad) πΊπ¦ ξ¨ (@ChadOhman) reported from Edmonton, Alberta@TELUSsupport Iβm getting north of 750mbps to a Telus server in #yeg. The problem is not inside my house. Fix your peering.
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Taylor Burns (@tburns34) reported from St. Albert, AlbertaHey @TELUSBusiness youβre customer service is horrifying. Made the switch to Shaw and will be switching my home internet and personal cell phone as well. Youβre a joke @TELUS
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Lincoln Ho | Yegventures | δ½δ»€ζ π»π¦π¨π¦ππ° (@yegventures) reported from Edmonton, Alberta@JayIsPainting @TELUSsupport It's either a "bundle total" as it says (more than one service like phone or tv will give you permanent discounts), or a "monthly total". A rate protection plan (a 2-3 yr term) is always $10 more than a month to month with TELUS.
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Sarah Parkes (@SarahPa58703798) reported from Edmonton, Alberta@telus currently been on hold for 1hr 45 minutes trying to speak to customer services about my contractβ¦..!
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Katy Mackay (@KatyMackay) reported from Edmonton, Albertahey @TELUSsupport, Iβve talked to two Telus tech support people already today. No access to Twitter, app or browser, while on wifi. Fine on data. The tech guys reset it and I get access for a minute, and then it goes out again. I see BC also had this issue.
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socially_awkward (@David_Yeh) reported from Edmonton, AlbertaTelus fixed our PVR not recording issue by replacing our digital box, but now our box randomly freezes and reboots and it super hot to the touch π‘π€¬π©π§
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ChazNYEG (@ChazNyeg) reported from Edmonton, Alberta@ShawInfo you're the WORST COMPANY EVER! no wonder you trail @TELUS and always will!!! Switching internet services in the morning (not before because guess what?!?, your servers are down).
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FlocBoutique YEG (@flocboutique) reported from Edmonton, AlbertaLOL @TELUS internet down on #BoxingDay
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πππ_πππππππ‘ (Non-Parody account) (@big_fan2019) reported from Edmonton, Alberta@TELUSsupport trying to rotate a video on the Telus OPTIK app sucks it doesnβt work why
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Bryan Clarke (@CoastalClarkey) reportedHavenβt had a family doctor for over five years now. π¨π¦ Try to sign up with some online company called Maple: sure no problem, take all my infoβ¦.then they hit you with βjoin for $85 / mth.β Try sign up with Telus MyHealth: sure no problem, take all your infoβ¦no appointments available. Checked three months out. Canadian health care is so bad. Our BC government runs >$10B deficit, yet outcomes are simply terrible. Luckily, I live near Washington USA. Maybe Iβll just get a doctor down there to finally see how expensive it really is (or is not).
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ICE CANADA (@BenDaws22753025) reported@JustMeJamie64 @Rogers Kicked Telus to the curb last week, they asked why, I told them their installers who were contracted for 2.5 hrs came and did half *** job in 30 minutes while speaking Punjabi in my house. Then upon reaching out to customer service, more foreigners. No Telus No Timmies No Thanks.
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N2S (@Indig2S) reported@TELUSsupport absolute bullshit service. Iβm done with Telus. Cancelling everything. Over a month & at least a dozen agents & 2 home visits to transfer an account. Was assured I could keep home phone number & keep email addresses. Account finally transferred & lost it all. ππΌππΌ
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Mandy π¨π¦ (@Mandy9421925313) reported@VoteCanadaCom This is why I refuse to go with Telus. After asking to be on the do not call list I still get constant calls and people at my door. If I want your service, I will come to you. Harrassment equals no business for you.
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Neil La Croix (@neillacroix) reportedWhy @TELUS & @TELUSsupport do I get charged $400+ a month and the cellular service in my area of New Brunswick is getting worse even though I have a new 17 pro max?
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πCrosby87 #BELIEVE (@Crosby87hfxfan) reported@TELUS I would like for someone to actually respond to address the issues. I still did not hear back from Alejandro after I responded to his initial questions.
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Barbara Ellis (@bellis1994) reported@brianlilley @AirCanada Same with almost every large company now. Telus, banks, etc. The best part is that your call is taken from another country with an awful connection and speaking very little English.
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Alicia Bell | Performance & Fitness Coach (@TrainItRight) reported@TELUS Its frustrating going from an influencer account at one point to bad customer service and sky high bills.
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XY, XX, Its Science π¨π¦π―π² (@9Livez1122) reported@Rogers sucks. Good job @TELUS @TempoBasketball
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Harlow Journey (@HarlowJourney) reported@TELUSsupport @TELUS At the end of a support call, your agent asked my father what his accent is. He said he is Israeli. He was then treated to a rant about Palestine and it seems like the agent did not actually finish his request.