Telus outages and service status in St. Albert, Alberta
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Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around St. Albert, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Apr 18, 9:55 PM EDT.
- Internet (43%)
- Wi-fi (34%)
- Phone (9%)
- E-mail (8%)
- TV (6%)
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in St. Albert, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in St. Albert, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near St. Albert, Alberta
The most recent Telus outage reports came from the following cities: Edmonton, Spruce Grove, Sturgeon, St. Albert, and Morinville.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton
|
1 day ago | |
|
Edmonton
|
Internet | 3 days ago |
|
Edmonton
|
TV | 3 days ago |
|
Edmonton
|
Wi-fi | 10 days ago |
|
Edmonton
|
Wi-fi | 11 days ago |
|
Edmonton
|
Internet | 11 days ago |
Nearby cities with recent reports
3 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports Near St. Albert, Alberta
Latest outage, problems and issue reports in St. Albert and nearby locations:
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Julia (@julial04) reported from Edmonton, AlbertaI think the people at Rogers knew I was going to use my day off to finally switch my phone provider to Telus, that’s why it’s down across the country. Sorry everyone 🙈🙈
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Taylor Burns (@tburns34) reported from St. Albert, AlbertaHey @TELUSBusiness you’re customer service is horrifying. Made the switch to Shaw and will be switching my home internet and personal cell phone as well. You’re a joke @TELUS
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Windshield Edmonton (Phil) (@YEGwindshield) reported from Edmonton, Alberta@magzvee9 @TELUS @TELUSsupport SIM card issue Can you get dialtine? Try restarting...
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socially_awkward (@David_Yeh) reported from Edmonton, AlbertaTelus fixed our PVR not recording issue by replacing our digital box, but now our box randomly freezes and reboots and it super hot to the touch 😡🤬😩🧐
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Yvette Gillam (@YvetteGillam) reported from Edmonton, Alberta@jesssicrap @TELUS I'm just happy I'm not at work. Cause we can't call for help when we got no cell, my last STARS activation, booster was down and had to get someone to drive 20 min for service 😳 good times, not.
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NadineBaileyUnifor (@NadineYeg) reported from Edmonton, Alberta@TELUS @TELUSsupport you changed emails and I STILL CANT ACCESS. 4 hrs yesterday and no help and so far 1 he today and I have been transferred to 3 did department. #horribleservice
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East meets West (@KeeperOfSheep) reported from Edmonton, Alberta@TELUS with @Shawhelp adding #ShawBlueCurve to #Firestick, isn't it time you unblock #PikTV from running on devices that clearly can support the app
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Adam kelly (@adamkelly111111) reported from Edmonton, AlbertaJust going to put it out on here if you are a TELUS customer and you are having slow service with them check your network for unauthorized access on ur internet always take time to search your wireless access for any provider just take a second for your security
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FlocBoutique YEG (@flocboutique) reported from Edmonton, AlbertaLOL @TELUS internet down on #BoxingDay
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Cory (@CoryCVC) reported from Edmonton, AlbertaHey @TELUS @TELUSsupport are we having issues with text messages in Edm area? I can receive but cannot reply..help
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Jigga (@yegnav) reported from Edmonton, Alberta@TELUSsupport Telus charging me $1,900 for a phone bill. Been trying to get a resolution for months but instead I get warnings to pay. Will anyone correct my bill or do I need to cancel my companies services?
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Sheepleslayer (@sheepleslayer69) reported from Edmonton, Alberta@WesDJones @Mr_Alberta @DrJacobsRad Sure, but the flipside of that is Edtel and AGT were World leaders in technology, their research labs were set up to help with the war effort both were sold on the cheap to Telus in the name of privatization and Albertan's are not better off because of this deal
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Eileen Hoyland (@Leenerrr) reported from Edmonton, AlbertaMe and the hubby are considering switching to Telus Fibre for our internet. We have no problems with the quality of Shaw, but b/c we’re mobility clients, Telus is offering GB fibre for $75 plus a bill credit. So honest opinions on quality plz! Anyone have Fibre w/Telus? 1/2
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Can someone help me open this jar? (@irobox_Cap) reported from Edmonton, Alberta@TELUS wtf I was supposed to get a TV with my home severices and now I'm not. Come pick up your cable boxes
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Syd Perkins (@sydthesquider) reported from Edmonton, AlbertaUnable to log into Telus TV + on my iPad. No problem with other devices. Anyone know why? @TELUSsupport
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I_am_no_one (@Deaner_232) reported from Edmonton, Alberta@nothatsyou Damn, I was hoping for much higher speeds this week. I guess I'll put up with my normal Telus 5g signal til then!
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Reluctant Writer (@Kalebfenoir) reported from Edmonton, AlbertaSeems my internet is down. Out of nowhere. Thought it was my wireless, but checked my phone and it's no longer connected either. Using LTE right now. Hope it comes back by morning. I haven't seen any other real reports of a Telus system crash yet.
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Megan cleveland (@megskc_) reported from St. Albert, AlbertaAnyone else with Telus have no service right now
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Yvette Gillam (@YvetteGillam) reported from Edmonton, Alberta@I_Am_The_Storm_ @TELUS Ever time @TELUS goes down at work, I poop a little and pray no one does anything dumb.
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Dwayne Nemlander (@biggbusdriver) reported from Edmonton, Alberta@m_belenky @TELUS There’s a outage in western Canada
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Clive Bottomley🇨🇦🏁 (@formula1_ca) reportedWhat the heck is going on @TELUSsupport ? Haven't been able to make a call all day on Telus mobile, still not working at 10pm. "All circuits busy" message all day. When will this be fixed? I'm in Vancouver.
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Jimcast (@Jimcast467855) reported@Kneon The March 2026 breach occurred through a third-party support vendor Telus Digital, compromising Zendesk data including names, emails, IP addresses, locations, and customer support tickets.
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professional sidechick (@sumhotdumbitch) reportedWho do I gotta **** at Telus cuz damn that bill ain’t it???? 😭
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YYZAV8R (@yyzav8r) reported@TELUS trying to call telus mobility for support and when being transferred to agent I get generic message that offices are closed. It's 734pm eastern, 434pm pacific, how are your offices closed? Is telus bankrupt?
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John Knapton (@john_knapton) reportedAnyone else having trouble contacting Telus ag software? Been phoning since last Thursday and emailed yesterday, not had one reply. Awful service. @TELUS_AGCG
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The Wise Investor 🧠 (@TheWiseIC) reported@NorthugCapital @BubleQe Telus still has ~ 15% down to go before I think it is fairly valued. It is still at a premium to bell.
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Del (@FullScopeWelds) reported@joesmeggma @inthemoneypod @briangbelski BCE said they would pay down debt but decided to get into MORE debt with Ziply Fiber. Complete opposite of what I said Telus management should do. It's the opposite of what Telus management says they're going to do. We'll see if they go more into debt like BCE or not.
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Mat Grenier (@investing_mrg) reported@TELUS @TELUSsupport wtff cancel my wifes phone plan for nothing we pay everytime and on time and you cancel her plan wow! #telus #teluscanada
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Canadian Oil 🇮🇱 (@oilcanadian4) reported@TELUS has me on hold forever just to cancel my account… and I know I’m not the only one. #CustomerServiceFail
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TheDadalorian (@BigSexy9216) reported@DaveEDanna Man! That is crazy! We, on a good day get 35-40 Mbps download, but we are in Canada with Telus, and they are a terrible provider.