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Telus

Telus outages and service status in St. Albert, Alberta

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Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around St. Albert, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • 56% Internet (56%)
  • 22% Wi-fi (22%)
  • 22% Phone (22%)

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in St. Albert, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in St. Albert, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near St. Albert, Alberta

The most recent Telus outage reports came from the following cities: Edmonton, Spruce Grove, and St. Albert.

CityProblem TypeReport Time
Edmonton Internet 8 days ago
Edmonton Internet 13 days ago
Edmonton Phone 13 days ago
Edmonton Internet 21 days ago
Edmonton Wi-fi 23 days ago
Spruce Grove Internet 25 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near St. Albert, Alberta

Latest outage, problems and issue reports in St. Albert and nearby locations:

  • mitchell_ricky
    Ricky Mitchell ๐Ÿ‡จ๐Ÿ‡ฆ (@mitchell_ricky) reported from Edmonton, Alberta

    Anyone elses @TELUS internet down in West Edmonton?

  • JustCallMeEevee
    Eevee (@JustCallMeEevee) reported from Edmonton, Alberta

    @WhiplashHimself @TELUS @jeffstire5 Being locked in a stupid contract and not being able to afford any of Shaws currently listed internet plans :( if we could afford to switch we would.

  • flyin_oryan
    Westview Legend ๐Ÿ‡จ๐Ÿ‡ฆ (@flyin_oryan) reported from Edmonton, Alberta

    @JackieBee_16 @Sportsnet @TELUS Are you using telus boxes on each TV? Or just the telus app? Initially they told me I just needed the app, and it was horrible. Had to get boxes for all my tvs.

  • Leenerrr
    Eileen Hoyland (@Leenerrr) reported from Edmonton, Alberta

    Me and the hubby are considering switching to Telus Fibre for our internet. We have no problems with the quality of Shaw, but b/c weโ€™re mobility clients, Telus is offering GB fibre for $75 plus a bill credit. So honest opinions on quality plz! Anyone have Fibre w/Telus? 1/2

  • adamkelly111111
    Adam kelly (@adamkelly111111) reported from Edmonton, Alberta

    Just going to put it out on here if you are a TELUS customer and you are having slow service with them check your network for unauthorized access on ur internet always take time to search your wireless access for any provider just take a second for your security

  • KeeperOfSheep
    East meets West (@KeeperOfSheep) reported from Edmonton, Alberta

    I stand corrected .. neither your digital or on phone clients seem educated about Telus ending support for current PikTV boxes... poor product knowledge all around ?

  • Harpe97
    ChiefBadger 37-25-9 (@Harpe97) reported from Edmonton, Alberta

    Hey #Telus .... thanks for wasting 3 hours of my life today with a no show, an error in the system is why the tech never showed. After an hour wait on the phone. So 4 hours, add in a pissy mood. ๐Ÿ˜ก

  • lawnmowerhosp
    Lawnmower Hospital (@lawnmowerhosp) reported from Edmonton, Alberta

    Don't know what going on today. Having major @TELUS issues with our phone. Extremely sorry. #Droppingcalls

  • kgredd
    Ken reddekopp (@kgredd) reported from Edmonton, Alberta

    @TheSpinDoctor @MizzJackson @TELUS Due to their terrible customer service, they are one carrier I will never use. And now thereโ€™s Telus Health which makes them even more disgusting in my mind.

  • starchoice
    Steve P (@starchoice) reported from Edmonton, Alberta

    @TELUSsupport Customer enters into a 2 year agreement at a set cost, not supposed to increase. @TELUS pulls channel from a subscribed theme pack. #TELUS charges $5 to add the missing channel. TELUS pulls a fast one to extract money from customer. @GameShowNetwork

  • yegventures
    Lincoln Ho | Yegventures ๐Ÿ‡ป๐Ÿ‡ฆ๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿ‡ญ๐Ÿ‡ฐ (@yegventures) reported from Edmonton, Alberta

    @JohnZmhr @plbg_s @Bell @TELUS They can also make VODs free. It's not like people aren't paying for service. I pay nearly $200 for landline, internet, and TV (basic + Cantonese). It's probably why so many are switching to Netflix.

  • Deaner_232
    I_am_no_one (@Deaner_232) reported from Edmonton, Alberta

    @nothatsyou Damn, I was hoping for much higher speeds this week. I guess I'll put up with my normal Telus 5g signal til then!

  • DatBawse
    Cam. Aka Bawse ๐Ÿ‡บ๐Ÿ‡ฆ (@DatBawse) reported from Edmonton, Alberta

    @SCUBADubois @TELUS Good to hear. I went to war with loyalties and retentions before just saying "ok cancel my service as of Sept 30" as I was signing up for new service under my parents name.

  • ChadOhman
    Physically Distanced Chad Ohman (@ChadOhman) reported from Edmonton, Alberta

    @TELUS I downgraded from gigabit to 750 and now my upload is half what Iโ€™m paying for. Itโ€™s been a month, your manager went on vacation and has since failed to reply to me. Iโ€™ve but over 30 hours into fixing your problem. The CRTC has the complaint.

  • deborahmullan
    Deborah Mullan (@deborahmullan) reported from Edmonton, Alberta

    @DanDuckering @TELUS Well, we know that increasing the market share is more important that worrying about customer retention, since most won't bother leaving anyway. I hate Telus.

  • KeeperOfSheep
    East meets West (@KeeperOfSheep) reported from Edmonton, Alberta

    @TELUS with @Shawhelp adding #ShawBlueCurve to #Firestick, isn't it time you unblock #PikTV from running on devices that clearly can support the app

  • flocboutique
    FlocBoutique YEG (@flocboutique) reported from Edmonton, Alberta

    LOL @TELUS internet down on #BoxingDay

  • Robertial
    ๐Ÿ’ญ++ : {๐“‚€ } Greeฯ€ ๐“€† ฮžyz ๐“‰ข ื—ื™ (@Robertial) reported from Edmonton, Alberta

    Tread carefully, @TELUS . Youโ€™re entering a Lose-Lose situation. #100DaysOfPython โ€œThe best way to treat obstacles is to use them as stepping-stones. Laugh at them, tread on them, and let them lead you to something better.โ€ โ€”Enid Blyton

  • yegventures
    Lincoln Ho | Yegventures ๐Ÿ‡ป๐Ÿ‡ฆ๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿ‡ญ๐Ÿ‡ฐ (@yegventures) reported from Edmonton, Alberta

    @trinighyul @TELUSsupport @TELUS Oh that's horrible. A couple years ago I was part of the 1% of users who had no email service for weeks.

  • MehakGill123
    MEHAK GILL (@MehakGill123) reported from Edmonton, Alberta

    @TELUSsupport Please help Me with Account Number 38040078 i have been ripped off by telus.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • NickyBCjits
    NickyJitsBC (@NickyBCjits) reported

    @jodyvance @TELUS Mine sucks all too. Internet and cable.

  • TELUSsupport
    TELUS Support (@TELUSsupport) reported

    @Minaxi_VZ We're glad to hear that the technician visit has been booked for you. If the issue is determined to be on our side, you will not be charged the $200 technician fee. That charge only applies if the technician finds the issue is not related to TELUS equipment or network.

  • DiabloPick
    Playoff-Jim (@DiabloPick) reported

    @Jhammy51 @Rogers @TELUS Telus is the worst company you can change to. They are idiots. You will regret it in no time.

  • real308dave
    308Dave (@real308dave) reported

    @ElliottWolfeJ I thought Iโ€™d never say this, but Iโ€™ll be switching to Telus. Rogers can just go back and stay in Toronto.

  • MPBentley
    Michael Bentley (@MPBentley) reported

    Have you ever had trouble reaching customer service at a large corporation? That was my experience earlier this week with @Telus and yes, I was frustrated. BUT then @TELUSsupport came through and looked after me 100% including pro-active follow-up. Thank you @TELUS

  • youngster1015
    Bobby (@youngster1015) reported

    @S_Oliomono @Zer0PucksGiven @Cootes4MVP Check the Telus share price performance that past 2 years and while your at it check their dividend yield that they can barely pay every 3 months. As if Telus would step in- do you actually think rogers shut down these stations because they make a boatload of $.

  • settledown69
    e - Settle Down Now (@settledown69) reported

    @GradySas @TELUS should step in here and open up these broadcasts with the same staff and prove why they're the telecom service of the West. Rogers Shaw is dead to me.

  • stureferee
    S Murray (@stureferee) reported

    @TSN_Sports @TELUS what is wrong with tbe CFL broadcast Sound is crap

  • Fildo_Baggins
    ๐Ÿ๐Ÿ‡จ๐Ÿ‡ฆ๐ŸPhil from New West๐Ÿ ๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿ (@Fildo_Baggins) reported

    @jodyvance @TELUS Telus service sucks

  • wyattd09
    Wyatt (@wyattd09) reported

    On hold with @TELUS, need to switch my internet provider. Nobody in Western Canada should support @Rogers anymore.