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Telus

Telus outages and service status in St. Albert, Alberta

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Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around St. Albert, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Jun 29, 12:23 PM EDT.
  • 56% Internet (56%)
  • 22% Wi-fi (22%)
  • 22% Phone (22%)

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in St. Albert, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in St. Albert, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near St. Albert, Alberta

The most recent Telus outage reports came from the following cities: Edmonton, Spruce Grove, and St. Albert.

CityProblem TypeReport Time
Edmonton Internet 6 days ago
Edmonton Internet 11 days ago
Edmonton Phone 11 days ago
Edmonton Internet 19 days ago
Edmonton Wi-fi 21 days ago
Spruce Grove Internet 23 days ago

Nearby cities with recent reports

Edmonton

1 recent signals

6 days ago

Community Discussion

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Telus Issues Reports Near St. Albert, Alberta

Latest outage, problems and issue reports in St. Albert and nearby locations:

  • YvetteGillam
    Yvette Gillam (@YvetteGillam) reported from Edmonton, Alberta

    @jesssicrap @TELUS I'm just happy I'm not at work. Cause we can't call for help when we got no cell, my last STARS activation, booster was down and had to get someone to drive 20 min for service 😳 good times, not.

  • ChrisLaBossiere
    Chris LaBossiere 🚠 (@ChrisLaBossiere) reported from Edmonton, Alberta

    @ryzshrn @Shawhelp @TELUS Ug!!! It’s just so maddening. $150 a month for SHITTY tv service.

  • flocboutique
    FlocBoutique YEG (@flocboutique) reported from Edmonton, Alberta

    LOL @TELUS internet down on #BoxingDay

  • Paigeelisabethx
    β„™π•’π•šπ•˜π•– π”Όπ•π•šπ•€π•’π•“π•–π•₯𝕙 (@Paigeelisabethx) reported from Edmonton, Alberta

    @Paul_Figler Yeah I've been with them for 5 years and have no issues I just see telus have better bundles?

  • CggGordon
    Unacceptable Chinese Gordon πŸ‘¨πŸ»πŸ§πŸ»β€β™‚οΈπŸ‘‚πŸ»πŸ¦»πŸ» (@CggGordon) reported from Edmonton, Alberta

    Ridiculous. Set up prepaid services with @TELUS because I owe $2200 to pay the contract off for my #iPhone13ProMax & #AppleWatchSeries7. Was supposed to receive an additional 500 mb for having auto top on and never received it. Store employees could not set up eSim so gave me a…

  • JustCallMeEevee
    Eevee (@JustCallMeEevee) reported from Edmonton, Alberta

    Telus internet has created so many problems with my streaming schedule 😩 if things continue like this over the next month or two we’re going to need to switch ISP’s. With that being said.... anyone know if anyone is hiring? Mama needs a new job ASAP.

  • yegnav
    Jigga (@yegnav) reported from Edmonton, Alberta

    @TELUSsupport Telus charging me $1,900 for a phone bill. Been trying to get a resolution for months but instead I get warnings to pay. Will anyone correct my bill or do I need to cancel my companies services?

  • patsnation0917
    Chris (@patsnation0917) reported from Edmonton, Alberta

    Has anyone elses @TELUS service been ****** lately? Mine's been glitchy and lags everytime I use the guide. I've reset everything by unplugging and plugging in again. Had service guys out here 3 times in the last 4 months. Is @shaw any better?

  • flyin_oryan
    Westview Legend πŸ‡¨πŸ‡¦ (@flyin_oryan) reported from Edmonton, Alberta

    @JackieBee_16 @Sportsnet @TELUS Are you using telus boxes on each TV? Or just the telus app? Initially they told me I just needed the app, and it was horrible. Had to get boxes for all my tvs.

  • MHClark2617
    Mary-Helen Clark (@MHClark2617) reported from Edmonton, Alberta

    Really disappointed in @TELUS, who suspended my service with zero warning, leaving my entire home without internet. This is the second time it’s happened in a year. Maybe it’s time to make the switch to @shaw.

  • Harpe97
    ChiefBadger 37-25-9 (@Harpe97) reported from Edmonton, Alberta

    Is it just me or does @TELUS have the worst, most time consuming prompts on the phone? Even for something simple that you need a quick answer for clarification on your bill. And the new 4K cable box is brutal service compared to regular cable? Is it the new Samsung tv? 😑

  • deborahmullan
    Deborah Mullan (@deborahmullan) reported from Edmonton, Alberta

    @DanDuckering @TELUS Well, we know that increasing the market share is more important that worrying about customer retention, since most won't bother leaving anyway. I hate Telus.

  • WillyGrant
    ***** (@WillyGrant) reported from Edmonton, Alberta

    I’m paying for a service from @Shawhelp that I’m not receiving. I call. You are unable to fix. I ask for a credit for the 36 days of non-service and I’m offered 14 days. Why would you continue to charge me for a service I’m not receiving? @TELUS I’d like to switch.

  • iamcsandiford
    CHRISTINAπŸ‡§πŸ‡§πŸ‡¨πŸ‡¦ (@iamcsandiford) reported from Edmonton, Alberta

    @TELUS @TELUSsupport why is my wifi cutting in and out? Are you guys having issues with your towers or something??

  • megskc_
    Megan cleveland (@megskc_) reported from St. Albert, Alberta

    @craigjesske @TELUS @TELUSsupport No service myself as well

  • yegventures
    Lincoln Ho | Yegventures πŸ‡»πŸ‡¦πŸ‡¨πŸ‡¦πŸ‡­πŸ‡° (@yegventures) reported from Edmonton, Alberta

    @JohnZmhr @plbg_s @Bell @TELUS They can also make VODs free. It's not like people aren't paying for service. I pay nearly $200 for landline, internet, and TV (basic + Cantonese). It's probably why so many are switching to Netflix.

  • dingdish
    Chris Dingman (@dingdish) reported from Edmonton, Alberta

    @TELUS your cable and wifi sucks!! And yes I’ve tried unplugging the modem and cable box πŸ™„πŸ™„πŸ™„πŸ™„πŸ€¬πŸ€¬

  • KatyMackay
    Katy Mackay (@KatyMackay) reported from Edmonton, Alberta

    hey @TELUSsupport, I’ve talked to two Telus tech support people already today. No access to Twitter, app or browser, while on wifi. Fine on data. The tech guys reset it and I get access for a minute, and then it goes out again. I see BC also had this issue.

  • KeeperOfSheep
    East meets West (@KeeperOfSheep) reported from Edmonton, Alberta

    @TELUS how many clients are your online customer service chat agents expected to juggle at the same time. 20 minutes to confirm one detail, and a call from same agent asking for a different client confirms they juggle clients instead of resolving issues and moving on..

  • yegventures
    Lincoln Ho | Yegventures πŸ‡»πŸ‡¦πŸ‡¨πŸ‡¦πŸ‡­πŸ‡° (@yegventures) reported from Edmonton, Alberta

    @TELUSsupport I used to work in Assure. I've done everything on the last 24hrs client-side to fix the connection and eliminated all other conflicting devices. This is a TELUS-end issue. At the rate I'm going, my upload may be finished before my workday ends. I'm not risking it again for t/s.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • SHW0001234
    Steve White (@SHW0001234) reported

    @VanRothnRoll @HoneycutRa @TWilsonOttawa No but I hear from lots (including people in Northern Ontario) that they can't stand the GTA. I'd like to go some day and hang out at the Mervish. My wife went once (for business) and refuses to go back, even though she saw a Jays game from the Telus private box.

  • nickyelbows
    724 Audio (@nickyelbows) reported

    @garymasonglobe @TELUS My service has been in and out since World Cup started.

  • kelly_rehel
    Kelly Rehel (@kelly_rehel) reported

    @Telus @TELUSsupport why is it taking 14 days for a technician to come to my house to fix my internet? 14 DAYS!!! I work from home and you’re a national corporation. Get it together!!

  • CharlesVic50
    Charles @ Victoria (@CharlesVic50) reported

    Canada's CRTC needs to push much harder to bring Bell, Telus & Rogers into communication line over their extra fees and poor customer service while 'providing' some of the highest cellphone and internet fees in the entire world.

  • kFaNsUpAfLy
    don't chew with your mouth open (@kFaNsUpAfLy) reported

    @davidmgustin @TELUSsupport Hey! I've been a @TELUS customer for over 10 yrs and the problems I've had with them the last cpl is absurd. Check your bill every month for costs u dont owe, like cloning your services and charging you dble!! I used to be happy, I no longer am.

  • AnneGreig15
    Anne Greig πŸŒˆβ€οΈπŸ‡¨πŸ‡¦πŸŽΆπŸ‡¨πŸ‡¦πŸ‡¨πŸ‡¦ (@AnneGreig15) reported

    @SullyCanuck87 @jodyvance @TELUS I have had 10 techs out in 8 years and gone through 6 modems and rewire and still having issues and each time l am on hold for at least an hour

  • garymasonglobe
    Gary Mason πŸ‡¨πŸ‡¦πŸ‡ΊπŸ‡¦ (@garymasonglobe) reported

    Hi @TELUS I am happy to report that someone from your team called and we sorted the problem out over the phone with the help of a video link. Fingers crossed, issue resolved.

  • spacanpanman
    AnpπŸ…°οΈnman (@spacanpanman) reported

    $SPACE: A common refrain I've heard from short sellers, skeptics, space consultants and legacy players is that XYZ space investors are absolutely delusional. You know what, they're absolutely right. We are 100% delusional. Can you imagine holding $ASTS for almost 6 years through a constant barrage of FUD and the stock price getting shorted down to < $2? And then being delusional enough to keep buying all the way down AND THEN continuing to hold and buying on the way up? You know who else is delusional? Abel Avellan. This mfer created the direct-to-cellular satellite broadband category in 2017 against all the haters, naysayers and legacy clowns who said it was impossible. At the low point AST SpaceMobile was worth $700M with only $100M in the bank. Throughout the lowest lows AND highest highs, Abel has never sold a single share all these years. This guy must be insane?!? It takes a special kind of crazy to be a founder like Abel and it takes a special kind of crazy to have the conviction, fortitude and patience to be invested alongside him. Let's tip the hat to these deluded strategic investors as well: AT&T, Verizon, Google, Rakuten, Saudi Telecom, Bell Canada, Telus and American Tower Delusional? Crazy? Insane? Yes that's us. "We choose to go to the moon in this decade and do the other things, not because they are easy, but because they are hard..." - JFK (OG Deluded Dude)

  • paul_siddaway
    Paul (@paul_siddaway) reported

    @ColleenEJordan1 @jodyvance @TELUS Thanks for bringing this up … we pay for a Premium Service and getting the services we are paying for is nearly impossible!!!

  • chinoalemano
    ChinoAleman (@chinoalemano) reported

    Most of this map is noise to the average investor. But one name is quietly sitting on the layer everything else depends on, and almost nobody sees it. That name is $AMPG. The one that I think will do a parabolic move like $SIVE or $AAOI. Let me tell you the whole story. Look at where it sits: Connectivity & RF. The re-shored, certified domestic alternative for 5G, SATCOM and defense. One name in its lane. Here's why that lane is the one almost nobody is pricing correctly. Look at every other layer on this list. Photonics. Compute. Physical AI. Drones. Space. Energy. Every single one of them, at some point, has to move its signal somewhere. Data has to travel. And the layer that moves it through the air is RF, the radio. It's the connective tissue under the entire map. No radio, nothing else talks to anything. Now the problem that makes this a thesis and not just a product. America does not make its own radios. The companies that build the RF backbone of modern networks are all foreign: Nokia (Finland), Ericsson (Sweden), Samsung (Korea). The Chinese ones, Huawei and ZTE, are banned outright on national-security grounds. So the most powerful country on Earth, about to wire its economy, its defense and its AI into a wireless network, depends on other countries for the physical layer it runs on. That is a strategic vulnerability. Washington knows it. That's the gap $AMPG fills. AmpliTech is the only American company that designs and commercializes a 64T64R Massive MIMO O-RAN radio. That's the highest-capacity radio configuration in the modern stack, and it's the physical hardware that open AI-RAN runs on. Not the only one on Earth, Nokia and Ericsson make them too. The only American one. In a decade defined by re-shoring critical tech, that single word, American, is the whole point. And this isn't a pitch deck. It's already real. It's deployed at Telus, a Tier-1 North American carrier, running on live Open RAN sites alongside Samsung. It's a Strategic Partner in Open6G, the wireless hub funded by the US Department of Defense and run by Northeastern, sitting in the top partner tier right next to NVIDIA, Dell and Qualcomm. Its radio was the physical unit in the world's first open-source Massive MIMO AI-RAN demo, running with NVIDIA's Aerial software. And it was the only American-designed 64T64R radio to pass multi-vendor interoperability at the O-RAN ALLIANCE Global PlugFest. Then look at who shows up on its customer wall: NVIDIA, Amazon, IBM, Boeing, Lockheed Martin, Northrop Grumman, L3Harris, NASA. You do not land defense primes by accident. Those relationships take years of qualification before you're even in the room. That's a moat you can't fake. Now the fundamentals, because a thesis needs a business under it. 48% gross margins, up from 33%. Debt-free. $50M revenue guidance for the year (and they hit their prior guide, they don't have a habit of underdelivering). And managament promised even more. Real backlog, real LOIs. This is a company that already makes money doing this, today, with the radio. And stacked on top, for free, two pieces of optionality. AI-RAN, where towers become intelligent edge nodes, the demo with NVIDIA points at exactly where this goes. And quantum, where AMPG makes the cryogenic amplifiers superconducting quantum computers need for qubit readout (it's delivered proof-of-concept units to names like IBM and Google). I'll be honest about both: optionality, not the core thesis. Cheap call options on top of a real business, not the reason to own it. Here's the honest framing that actually makes this stronger, not weaker. $AMPG is not a chokepoint nobody can replace. AI runs without it. Other radio makers exist. I won't pretend it's irreplaceable, because it isn't. What it is, is the sovereign alternative. The American option in a layer the US increasingly refuses to outsource That's a strategic preference backed by policy and funding, not a technical monopoly. And strategically favored can re-rate a sub-$1B company just as hard as technically indispensable can. And the timing isn't subtle. The US just restricted its most advanced AI models from all foreign nationals, even allies. When a country starts walling off its critical tech from its own friends, it tells you exactly how it's going to treat the physical layer its AI economy runs on. It's going to want that made at home. So in a map full of chokepoints and physical inputs, $AMPG is the layer that moves the signal, re-shored, certified, and American. The screens get the attention. The infrastructure gets the returns. Not financial advice. I'm long $AMPG. DYOR. πŸ“‘