Telus Outage Report in St. Albert, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in St. Albert, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in St. Albert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (50%)
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Phone (26%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (5%)
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E-mail (4%)
Live Outage Map Near St. Albert, Alberta
The most recent Telus outage reports came from the following cities: Edmonton, Spruce Grove and St. Albert.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
Internet | |
| Spruce Grove |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Wi-fi | |
| Spruce Grove |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near St. Albert, Alberta
Latest outage, problems and issue reports in St. Albert and nearby locations:
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Lincoln Ho | Yegventures 🇨🇦🇭🇰🇻🇦
(@yegventures) reported
from
Edmonton, Alberta
@ElleninSaigon @TELUS Don't even get me started about the home internet service. They've had 'rushmen' (high level) techs visit my house many times. At the time I stuck w them because they were my employer. Seriously considering bye bye to everything. To think I was close to getting home alarm w them
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Cool Guy
(@CoolGuy54682288) reported
from
Edmonton, Alberta
@TELUS @Apple None of the customers is 100% happy because you do not support esim!
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allantaylor
(@allantaylor) reported
from
Edmonton, Alberta
@Mandoline79 @TELUS I’ve had some staggeringly confusing troubleshooting issues with them. It’s like they know they’re the only game in town for some services and they don’t even try to keep you happy.
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Tyler Majeau 🏳️🌈
(@MajeauTyler) reported
from
Edmonton, Alberta
If healthcare by TELUS is anything like their customer service for phones it’s gonna be a hard pass for me 😂 #ableg #abpoli
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BryanBowen
(@2Zero54) reported
from
Edmonton, Alberta
@AzorcanGlobal @TELUS @TELUSsupport Mine was down for over 2 days. Didn’t even bother calling Telus about it because their customer service is horrible
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Patricia Wheadon
(@pajowh) reported
from
Edmonton, Alberta
Great. @BlueJays game just starts and @telus tv signal is lost again. C’mon! #optiktvsucks
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🦁🇨🇦 Bollywood Roop 🇨🇦 🦁
(@Roopanova) reported
from
Edmonton, Alberta
I've been dealing with @Bell for 19 years. I continue to wonder why I deal with you guys. Continue to have the worst customer experience. Hey @TELUS @Rogers what are willing to do for me with regards to these cell phone plans.
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🦁🇨🇦 Bollywood Roop 🇨🇦 🦁
(@Roopanova) reported
from
Edmonton, Alberta
Update on my experience with @Bell @Rogers @TELUS Bell - Continue to walk around there nonsense. Terrible service. Telus - Options and we can work together. Rogers - Let's set up a call and see if we can work together. Probably the most proactive out of three.
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Lincoln Ho | Yegventures 🇨🇦🇭🇰🇻🇦
(@yegventures) reported
from
Edmonton, Alberta
@Mandoline79 @TELUS When I worked there, I started out as an Assure agent (tech support). The kind half hour wait I had today was unacceptable, let alone having to spent 2 hours on the phone. They kept contracting jobs overseas as well.
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pat sasseville
(@sass3450) reported
from
Edmonton, Alberta
@Mandoline79 @TELUS They've been worst customer service in Canada for yrs. Just brutal!
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Liam Leroux
(@LiamLeroux42) reported
from
Edmonton, Alberta
This is true, I don't love my landlord or Telus but they get all my support every month. All the artists get from me is a raspberry & a middle finger. 🙃
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Chris LaBossiere
(@ChrisLaBossiere) reported
from
Edmonton, Alberta
After waiting over an hour for @Shawhelp to call me back (they quoted 35 minutes - as 225th in the queue), I am going to bed and will turn off the ringer. I have ducks to kill on the am and can order my new @TELUS service tomorrow. Shaw TV can’t solve the buffering.
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Cool Guy
(@CoolGuy54682288) reported
from
Edmonton, Alberta
@TELUS The most advanced phone on the most out-of-date company. No esim support!
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Celeste
(@keatsmom) reported
from
Edmonton, Alberta
Day 2 with no @TELUSsupport @TELUS email. Sure would like to know what's going on. When it comes time to renew my plan in October, this lack of service will go a long way in helping me decide what to do. 🤔🤔
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Mark McDonald
(@MMACSCOT) reported
from
Edmonton, Alberta
@TheGentYYC @TELUS @TELUSsupport It happens. I’m surprised they were rude. Anyway, hope all better next time. I like TELUS because of their community generosity
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Yamamoto97
(@Stephane774) reported
from
Edmonton, Alberta
@McFeenixx It’s 200 bucks but Telus lets you pay for it in 4 separate instalments of 50 bucks. Well worth the money , you literally get every game and I’ve never had any issues with the connection or lagging.
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Mark McDonald
(@MMACSCOT) reported
from
Edmonton, Alberta
@TheGentYYC @TELUS @TELUSsupport My experiences with TELUS has been the opposite. Superb customer service.
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Jacquelyn Reynolds
(@buoyantbabe) reported
from
Edmonton, Alberta
So this sucks. Not only is the 🏒 game blacked out, #telus changed the channels and I just found out I no longer get to watch the #Esks They are just getting more and more ❌ marked with this move
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CastledwnsDan
(@CastledwnsDan) reported
from
Edmonton, Alberta
At the #telus store trying to get a billing issue fixed and maybe upgrade the phone. Person helping me seems good. Disputes center she’s talking to maybe sucks
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BryanBowen
(@2Zero54) reported
from
Edmonton, Alberta
More Telus email issues this morning. The $10 rebate doesn’t cut it #Telus #fixit
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Choose Your Discussion Path
(@TrashPandaGiant) reported
@globalnews Calling Telus later today in order to cancel my account. I won't support your petty outbursts.
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Roy Craft
(@RoyCraf66108549) reported
Telus Prepaid Service - *** beware *** paid for data on another line but unable to access - called *611 but no live person answers ever - pure INCOMPETENCE
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daryl n cognito
(@darylcognito) reported
@theReal_KPHILL @MondoAlberta It was and Telus health is terrible for Alberta
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PortCityRy
(@portcityryan) reported
Hey @TELUS your customer service is so terrible it’s like I’m dealing with Rogers
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Platinum Equinox 🎧🌻🎶⌛💫
(@PlatinumEquin0x) reported
@IdkWhat78352435 I mean probably :( but that's not a good impression because I jumped into telus after that Rogers problem. Telus insisted I joined em and this is happening 🙃 oooof
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daryl n cognito
(@darylcognito) reported
@MondoAlberta I got booted from a healthcare worker Facebook group because I "bashed" and employer. But Telus Health is not an employer or a service provider they are a preditor at worst, a parasite at best.
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Phil’s Watches
(@PhilWatches) reported
@Rogers Rogers if you like Outages. Bell and Telus if you want reliable service.
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IHG
(@Issyhg) reported
@TELUSsupport @ADT So Telus is trying to take over the market with home security or this is what their sales reps say when they sell you a promise that is bullshit ..My service has never worked properly and when I contact the reps/technicians they want me to troubleshoot myself
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dheeraj gaur
(@dheerajspr) reported
@TELUS I left Telus due to huge monthly bill issue 4 yrs ago after 2 yrs contract over but i would like to come back if i get a good deal with 4 family lines
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Ces Naruolam
(@cesnaruolam) reported
@TELUSsupport Hi, do you have customer service agents we can talk to, on your telus stores or how do I go about cancelling my current account.. home internet service? You have bad service apparently, couldnt fix an ongoing issue right away!!