Telus Outage Report in St. Albert, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in St. Albert, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in St. Albert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (52%)
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Phone (23%)
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TV (9%)
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Wi-fi (9%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map Near St. Albert, Alberta
The most recent Telus outage reports came from the following cities: Edmonton, Spruce Grove and St. Albert.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
Internet | |
| Spruce Grove |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Phone | |
| Edmonton |
Wi-fi | |
| Edmonton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near St. Albert, Alberta
Latest outage, problems and issue reports in St. Albert and nearby locations:
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Unacceptable Chinese Гордон 👨🏻🧏🏻♂️👂🏻🦻🏻
(@CggGordon) reported
from
Edmonton, Alberta
@TELUSsupport Not happy with you Telus. You are losing my support fast.
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Ken reddekopp
(@kgredd) reported
from
Edmonton, Alberta
@TheSpinDoctor @MizzJackson @TELUS Due to their terrible customer service, they are one carrier I will never use. And now there’s Telus Health which makes them even more disgusting in my mind.
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Monika Social
(@MonikaSocialYeg) reported
from
Edmonton, Alberta
Anyone else’s Telus Pik TV down!?
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🎂 🚧 Jeff Nachtigall
(@dirklancer) reported
from
Edmonton, Alberta
@Ell_Chris I emailed picture of the "Telus Field" parking sign, and the "ReMax Field" sign at the entrance, and said I wasn't aware of any event at (or the existence of) "Telus Field". I was then told the issue was resolved.
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Чад (Chad) 🇺🇦
(@ChadOhman) reported
from
Edmonton, Alberta
@TELUSsupport I’m getting north of 750mbps to a Telus server in #yeg. The problem is not inside my house. Fix your peering.
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tracy gora
(@thetrblwthtracy) reported
from
Edmonton, Alberta
@TELUS where are the reward points for my cell service? I pay $163/month and get nothing. The pmt is never late & I’ve been a customer since 2012. My Home Services are LINKED. Norton Security is LINKED. My Apple Watch is LINKED. Fourteen points in almost 2 years?? C’mon #telus
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Monika Social
(@MonikaSocialYeg) reported
from
Edmonton, Alberta
Anyone else’s Telus Pik Tv not working?
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Cam. Aka Bawse 🇺🇦
(@DatBawse) reported
from
Edmonton, Alberta
@SCUBADubois @TELUS @CRTCeng When we moved last September I fought with Telus to extend the contract at the new pricing. They wouldnt do it. So we just called in for "new" service under my parents name and got all the deals/freebies so easily.
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💭++ : {𓂀 } Greeπ 𓀆 Ξyz 𓉢 חי
(@Robertial) reported
from
Edmonton, Alberta
Tread carefully, @TELUS . You’re entering a Lose-Lose situation. #100DaysOfPython “The best way to treat obstacles is to use them as stepping-stones. Laugh at them, tread on them, and let them lead you to something better.” —Enid Blyton
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East meets West
(@KeeperOfSheep) reported
from
Edmonton, Alberta
@TELUS after three agents the best I got was, "wait for an email" with your imposed May deadline for #PikTV service I'd certainly like to have the required upgraded boxes ASAP . Customer experience on the decline ..
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East meets West
(@KeeperOfSheep) reported
from
Edmonton, Alberta
@TELUS how many clients are your online customer service chat agents expected to juggle at the same time. 20 minutes to confirm one detail, and a call from same agent asking for a different client confirms they juggle clients instead of resolving issues and moving on..
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M I Mubarak Sadhar
(@Mubarak_sadhad) reported
from
Edmonton, Alberta
@TELUS @TELUSsupport horrible pathetic customer service at your branch and on the phone. I want to cancel your stupid service but that too is so hard
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FlocBoutique YEG
(@flocboutique) reported
from
Edmonton, Alberta
LOL @TELUS internet down on #BoxingDay
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East meets West
(@KeeperOfSheep) reported
from
Edmonton, Alberta
I stand corrected .. neither your digital or on phone clients seem educated about Telus ending support for current PikTV boxes... poor product knowledge all around ?
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Adam kelly
(@adamkelly111111) reported
from
Edmonton, Alberta
Just going to put it out on here if you are a TELUS customer and you are having slow service with them check your network for unauthorized access on ur internet always take time to search your wireless access for any provider just take a second for your security
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MEHAK GILL
(@MehakGill123) reported
from
Edmonton, Alberta
@TELUSsupport Please help Me with Account Number 38040078 i have been ripped off by telus.
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Jon G.
(@WhiplashHimself) reported
from
Edmonton, Alberta
Considering @Rogers @RogersHelps has screwed me around long enough, and refused to get with the times to help me out. I’m likely going to change providers after over 10 years of being a customer. Hey @TELUS, how you doin?
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Cam. Aka Bawse 🇺🇦
(@DatBawse) reported
from
Edmonton, Alberta
@SCUBADubois @TELUS Good to hear. I went to war with loyalties and retentions before just saying "ok cancel my service as of Sept 30" as I was signing up for new service under my parents name.
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East meets West
(@KeeperOfSheep) reported
from
Edmonton, Alberta
@TELUS with @Shawhelp adding #ShawBlueCurve to #Firestick, isn't it time you unblock #PikTV from running on devices that clearly can support the app
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Sarah Parkes
(@SarahPa58703798) reported
from
Edmonton, Alberta
@telus currently been on hold for 1hr 45 minutes trying to speak to customer services about my contract…..!
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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YVR Housing*
(@YVRHousing) reported
@mssinenomine Telus and Shaw offer this already, so I wouldn't be surprised if this were opposed since there is "no problem to solve". US I don't remember having the free hotspots like Vancouver has
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🧈marie⁷
(@gorlwluv) reported
once my contract is done with telus i am never renewing it or ever going with them again or ever recommending them to anyone. i’m paying hundreds for this plan just to have my data NEVER WORK. their service already called me multiple times and still no solution. screw telus.
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Andy
(@Andy17383745) reported
I was on my phone at the time my phone lost service. I seen my crypto exchange passwords changing before my eyes. I immediately contacted Telus and all my crypto exchanges. I informed them of what was happening.
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BotTheDip
(@BotTheDip) reported
@Hippydiopydood1 @FidoSolutions Fido is so bad. I honestly feel for you. I’ve been trying to set up a phone with them for 2 weeks and they just cant get it right. The guy on the phone now just told me to go to the store to transfer my telus number to fido. Worst experience ive ever had
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Easy
(@iameasyji) reported
@inferavirino @TELUS We are down at Burnaby as welll
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Carol Matas
(@carolmatas) reported
My 3 yr old iPhone 8 mic broke. I spent all afternoon on landline phone with, 1.Telus - we can't help, 2. Apple - buy a new phone. 3. Geek Squad -we can't help. Then I googled it and fixed it myself! Victory!
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Emmanuel Naidoo
(@naidoo_emmanuel) reported
from
Burnaby, British Columbia
@Telus and @TELUSsupport please can you explain the cause if disruption of service on 26 May2021 at 13:30 PST on the Burnaby area? #PoorService
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Ann Marie McKenna
(@am_mckenna) reported
Need help from #medtwitter Ontario - what BP cuff system are you using in your office for standardized BP measurements? Do your staff have to apply cuff or does kiosk work reliably? Does anything sync w Telus PS emr so we don’t have to manually type it in? @TELUS @TELUSHealth
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annie
(@inferavirino) reported
@TELUS hey friends, is there a known outage going on in Burnaby atm? Internet is totally down here
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Diddly Tha Dregun
(@diiddyshaauns) reported
The Telus guy told me I’d have to pay the fee for cancelling my internet. I told him about all of the things I’m paying for right now. HE WAIVED THE 225$ SERVICE FEE FOR ME. @TELUS keep up the good work hiring amazing people like that. Made a girl cry. It’s the little things.