Telus outages and service status in St. Albert, Alberta
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Full Outage Map
- Telus generated 2 outage signals in the last 24 hours around St. Albert, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Aug 15, 12:37 AM EDT.
- Internet (69%)
- Wi-fi (19%)
- Total Blackout (6%)
- Phone (6%)
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in St. Albert, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in St. Albert, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near St. Albert, Alberta
The most recent Telus outage reports came from the following cities: Edmonton.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton
|
Internet | 11 hours ago |
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Edmonton
|
Internet | 11 hours ago |
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Edmonton
|
Wi-fi | 2 days ago |
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Edmonton
|
Internet | 5 days ago |
|
Edmonton
|
Internet | 6 days ago |
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Edmonton
|
Internet | 8 days ago |
Nearby cities with recent reports
5 recent signals
Community Discussion
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Telus Issues Reports Near St. Albert, Alberta
Latest outage, problems and issue reports in St. Albert and nearby locations:
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***** (@WillyGrant) reported from Edmonton, Alberta@Shawhelp I’ve moved over to @TELUS as a result of your supervisor’s misogynistic attitude. I 💯% do not recommend @Shawhelp as a result of this terrible experience.
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Dwayne Nemlander (@biggbusdriver) reported from Edmonton, Alberta@m_belenky @TELUS There’s a outage in western Canada
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Steve P (@starchoice) reported from Edmonton, Alberta@TELUSsupport Why doesn’t #TELUS provide any support for its e-mail migration? Tech support has provided no follow-up support. Numerous follow-up e-mails to CarlMichaelO.TELUSFIbreSupport just get ignored.
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Cam. Aka Bawse 🇺🇦 (@DatBawse) reported from Edmonton, Alberta@SCUBADubois @TELUS @CRTCeng When we moved last September I fought with Telus to extend the contract at the new pricing. They wouldnt do it. So we just called in for "new" service under my parents name and got all the deals/freebies so easily.
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ChazNYEG (@ChazNyeg) reported from Edmonton, Alberta@ShawInfo you're the WORST COMPANY EVER! no wonder you trail @TELUS and always will!!! Switching internet services in the morning (not before because guess what?!?, your servers are down).
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Steve P (@starchoice) reported from Edmonton, Alberta@TELUSsupport Customer enters into a 2 year agreement at a set cost, not supposed to increase. @TELUS pulls channel from a subscribed theme pack. #TELUS charges $5 to add the missing channel. TELUS pulls a fast one to extract money from customer. @GameShowNetwork
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Evie (@EvieNightstar) reported from Edmonton, Alberta@TinDizzy Telus just isn’t good in really old buildings. We switched to Shaw and have zero issues now.
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Eevee (@JustCallMeEevee) reported from Edmonton, Alberta@WhiplashHimself I got Telus at my old place because I got 4 months free and I was just moving on my own for the first time. My boyfriend who I now live with also has Telus and had just renewed his contract in 2019 for 2 years. Now it’s gotten so bad we can’t do basic internet things together.
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Taylor Burns (@tburns34) reported from St. Albert, AlbertaHey @TELUSBusiness you’re customer service is horrifying. Made the switch to Shaw and will be switching my home internet and personal cell phone as well. You’re a joke @TELUS
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socially_awkward (@David_Yeh) reported from Edmonton, AlbertaTelus fixed our PVR not recording issue by replacing our digital box, but now our box randomly freezes and reboots and it super hot to the touch 😡🤬😩🧐
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MEHAK GILL (@MehakGill123) reported from Edmonton, Alberta@TELUSsupport Please help Me with Account Number 38040078 i have been ripped off by telus.
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Face Ginch (Jö) (@joeywants) reported from Edmonton, Alberta@ReWorksYYC @TELUS Yes. I’m having issues suddenly too. I reset my modem and it’s still happening. I’m v frustrated.
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Stuart Kehrig (@stukehrig) reported from Edmonton, Alberta****, ****, **** **** @TELUS Your website sucks, it times out my changing cable package and wants to sell me a wifi booster starter pack when I have one and all I want is an expansion pack.
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Lolo Avalon (@lolo_avalon) reported from Edmonton, Alberta@hayu yet AGAIN, the Hayu iPhone app, the Apple TV app, Telus app & the streaming method - NOTHING WORKS. I spend more time fighting with your system than I do watching shows. I'm not paying for this anymore!!!! Worst quality of any streaming service period.
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S Gee (@GahertySandra) reported from Edmonton, AlbertaGetting to 2 days without Internet. Work tomorrow with several critical meetings. @TELUS is doing nothing to address and we’re getting antsy. Everyone we talk to makes promises they then don’t deliver on (when we finally get through). Internet is an essential service.
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Candace Elliott (@CandaceElliott) reported from Edmonton, AlbertaSo many dropped cell calls and no service sometimes in the city from @telus…? Does 5G suck right now? #yeg #cellservice #telus
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Jon G. (@WhiplashHimself) reported from Edmonton, AlbertaConsidering @Rogers @RogersHelps has screwed me around long enough, and refused to get with the times to help me out. I’m likely going to change providers after over 10 years of being a customer. Hey @TELUS, how you doin?
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Ross Flats Vintage Apparel (@RossFlats) reported from Edmonton, Alberta@EdmFootballTeam @TELUS “It’s all how you look at it, we’re either short 5 yards for a 1st down or we only need 5 yards to keep the chains moving”
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Cory (@CoryCVC) reported from Edmonton, AlbertaHey @TELUS @TELUSsupport are we having issues with text messages in Edm area? I can receive but cannot reply..help
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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chris deegan (@chrisdeegan6) reported@Sportsnet Thanks for streaming it on your pay platform!! You money grubbing ******** just sent another customer to Telus
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PsudoMike 🇨🇦 (@PsudoMike) reportedTelus took a $2.1 billion writedown on Telus Digital this quarter, the arm it built to sell AI and customer service work to other companies. Adjusted income still dropped 26 percent once you strip that out. I've built systems like this. The story sells long before anyone checks if the product holds up. Makes me wonder how many other Canadian telcos are carrying an AI unit priced on the same promise.
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Uptimus (@UptimusApp) reportedAug 10 at 14:35 UTC: The Telus website incident has returned to recovery monitoring. Uptimus signals show reports have stabilized, and we are now verifying system performance.
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ZuluTrucker (@zulutruckeryyc) reportedHey #yyc #Alberta - do you want to be lied to consistently? Have your home internet suddenly cut-off or throttled?? Then #Telus is the service for you!! This once great company as AGT - is no longer, now PATHETIC sub, sub par - 3rd world customer service @TELUS @TELUSsupport
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Mat | HAMCORE (@TheHAMCORE) reported@iPixelGalaxy @TELUS Had some issues with ROGERS myself and I decided to just get a eero gateway and additional pod. If I had the money I would get the Ubiquiti Cloud Gateway and a couple PoE pods. If you have a separate modem or can put the current one in bridge mode, I suggest making your own net
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TELUS Support (@TELUSsupport) reported@Ayan604 That is completely unacceptable, and I am sorry you had that experience Andy. This sounds like a spammer or scammer spoofing our caller ID to pretend to be TELUS. Our team would never speak to anyone like that. To block fake calls like this for good, check out our TELUS Call Control feature.
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Bodhi1717 (@PaulWar76911334) reported@MPelletierCIO Are you going to double down on Telus seems a corrrolary to me
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Alberta Working Forward (@ABLabourToday) reportedTELUS Corporation slashed its quarterly dividend by 55% to 18.75 cents per share (down from 41.84 cents). This aggressive corporate reset by newly appointed Chief Executive Officer Victor Dodig follows a massive $1.8 billion net loss for the second quarter of 2026. In immediate response, TELUS shares plummeted 11% to finish Friday trading at $13.38 on the Toronto Stock Exchange, wiping out years of gains for retail income investors.
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James Howard (@theta_quest) reported@MPelletierCIO I agree likely still has lower to go, but Dodig may have kitchen sinked the quarter to exceed expectations later. For instance, 2.1b write down for Digital may be excessive if sovereign data centres gain traction with govt support. Telus is the only one pursuing this build out.
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B Dub (@TheBigBDub) reported@Lidsville @Rogers 🚨 PSA:March 2026, Telus, Roger’s, and Freedom all had data leaks. As a result, bad actors are calling clients as if from a major provider and HAVE enough client details to make people believe it’s a legit call. Nobody in Canada should be providing anything on a cold call now. 🚨