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Telus

Telus outages and service status in St. Albert, Alberta

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Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around St. Albert, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received Aug 21, 8:04 PM EDT.
  • 55% Internet (55%)
  • 18% Wi-fi (18%)
  • 9% E-mail (9%)
  • 9% Total Blackout (9%)
  • 9% TV (9%)

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in St. Albert, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in St. Albert, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near St. Albert, Alberta

The most recent Telus outage reports came from the following cities: Edmonton.

CityProblem TypeReport Time
Edmonton E-mail 5 days ago
Edmonton TV 8 days ago
Edmonton Total Blackout 8 days ago
Edmonton Internet 12 days ago
Edmonton Internet 12 days ago
Edmonton Wi-fi 13 days ago

Nearby cities with recent reports

Edmonton

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near St. Albert, Alberta

Latest outage, problems and issue reports in St. Albert and nearby locations:

  • Harpe97
    ChiefBadger 37-25-9 (@Harpe97) reported from Edmonton, Alberta

    Hey #Telus .... thanks for wasting 3 hours of my life today with a no show, an error in the system is why the tech never showed. After an hour wait on the phone. So 4 hours, add in a pissy mood. ๐Ÿ˜ก

  • CggGordon
    Young Millennial Chinese ะ“ะพั€ะดะพะฝ๐Ÿ‘จ๐Ÿป๐Ÿง๐Ÿปโ€โ™‚๏ธ๐Ÿฆป๐Ÿป๐Ÿ—ฃ!! (@CggGordon) reported from Edmonton, Alberta

    @mwgbanks @TELUS @TELUSsupport Those are not bad speeds depending on the device. The free wifi I was using where I live was fluctuating really badly from as low as 2-5 Mbps so it was virtually unusable at some points. Have been wanting to get PureFibre for a long time now. Hopes are to get at least 1000 Mbps.

  • sheepleslayer69
    Sheepleslayer (@sheepleslayer69) reported from Edmonton, Alberta

    @WesDJones @Mr_Alberta @DrJacobsRad Sure, but the flipside of that is Edtel and AGT were World leaders in technology, their research labs were set up to help with the war effort both were sold on the cheap to Telus in the name of privatization and Albertan's are not better off because of this deal

  • KeeperOfSheep
    East meets West (@KeeperOfSheep) reported from Edmonton, Alberta

    @TELUS your dealers in SW Edmonton are giving you a bad reputation with repeated attempts to solicit door to door, even after saying no and advising to leave the property. Stop supporting these sales tactics and leave people alone in their homes.

  • getbent1976
    jewelsb (@getbent1976) reported from Edmonton, Alberta

    @TELUS Iโ€™d love to watch this except I have ghetto pathetic internet service and @TELUS isnโ€™t doing their jobs to upgrade my building.

  • dirklancer
    ๐ŸŽ‚ ๐Ÿšง Jeff Nachtigall (@dirklancer) reported from Edmonton, Alberta

    @Ell_Chris I emailed picture of the "Telus Field" parking sign, and the "ReMax Field" sign at the entrance, and said I wasn't aware of any event at (or the existence of) "Telus Field". I was then told the issue was resolved.

  • big_fan2019
    ๐•“๐•š๐•˜_๐•—๐•’๐•Ÿ๐Ÿš๐Ÿ˜๐Ÿ™๐Ÿก (Non-Parody account) (@big_fan2019) reported from Edmonton, Alberta

    @TELUSsupport trying to rotate and video on the Telus OPTIK app sucks it doesnโ€™t work why

  • MehakGill123
    MEHAK GILL (@MehakGill123) reported from Edmonton, Alberta

    @TELUSsupport Please help Me with Account Number 38040078 i have been ripped off by telus.

  • julial04
    Julia (@julial04) reported from Edmonton, Alberta

    I think the people at Rogers knew I was going to use my day off to finally switch my phone provider to Telus, thatโ€™s why itโ€™s down across the country. Sorry everyone ๐Ÿ™ˆ๐Ÿ™ˆ

  • joeywants
    Face Ginch (Jรถ) (@joeywants) reported from Edmonton, Alberta

    @ReWorksYYC @TELUS Yes. Iโ€™m having issues suddenly too. I reset my modem and itโ€™s still happening. Iโ€™m v frustrated.

  • CameronJY71
    Cameron Young (@CameronJY71) reported from Edmonton, Alberta

    Tonight I learned that Canada ๐Ÿ‡จ๐Ÿ‡ฆ has THEE worse cell phone provider companies/plans! This is a issue that NEEDS to be fixed AND talked about more! These companies and plans are PIRACY! Laws HAVE to be made! #Rogers #Telus #Bell

  • RealFakeMacT
    RealFakeMacT (@RealFakeMacT) reported from Edmonton, Alberta

    @koodo Itโ€™s not only my phone. All 4 of our phones have terrible reception all over Beaumont and also on our community FB page it appears to be happening with all Koodo, Telus, and Bell customers.

  • sydthesquider
    Syd Perkins (@sydthesquider) reported from Edmonton, Alberta

    Unable to log into Telus TV + on my iPad. No problem with other devices. Anyone know why? @TELUSsupport

  • Kalebfenoir
    Reluctant Writer (@Kalebfenoir) reported from Edmonton, Alberta

    Seems my internet is down. Out of nowhere. Thought it was my wireless, but checked my phone and it's no longer connected either. Using LTE right now. Hope it comes back by morning. I haven't seen any other real reports of a Telus system crash yet.

  • mitchell_ricky
    Ricky Mitchell ๐Ÿ‡จ๐Ÿ‡ฆ (@mitchell_ricky) reported from Edmonton, Alberta

    Anyone elses @TELUS internet down in West Edmonton?

  • debs_wolf
    Debbie W (@debs_wolf) reported from Edmonton, Alberta

    @shmitzysays I did with Telus but a restart of my phone seemed to have solved the issue

  • KeeperOfSheep
    East meets West (@KeeperOfSheep) reported from Edmonton, Alberta

    I stand corrected .. neither your digital or on phone clients seem educated about Telus ending support for current PikTV boxes... poor product knowledge all around ?

  • ChrisLaBossiere
    Chris LaBossiere ๐Ÿš  (@ChrisLaBossiere) reported from Edmonton, Alberta

    I am going to cancel my @Shawhelp cable service as a Christmas present to myself. 3 months of half of my channels not working, at full price, was being tolerated. Die Hard on Christmas Eve not working, unacceptable. @TELUS youโ€™ll be up.... get ready. ๐ŸŽ„

  • KatyMackay
    Katy Mackay (@KatyMackay) reported from Edmonton, Alberta

    hey @TELUSsupport, Iโ€™ve talked to two Telus tech support people already today. No access to Twitter, app or browser, while on wifi. Fine on data. The tech guys reset it and I get access for a minute, and then it goes out again. I see BC also had this issue.

  • LeviFlaman
    Levi Flaman (@LeviFlaman) reported from Edmonton, Alberta

    @reubhoney @andrew_leach There was one in the Telus Building that was refilled recently for the first time in weeks. Before the layoffs of cleaning staff and the outsourcing to BeeClean, this was never a problem that I recall encountering.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • spawnsteryvr
    Steven (He/Him) ๐Ÿ‡จ๐Ÿ‡ฆ (@spawnsteryvr) reported

    @TELUS Thatโ€™s what I thought. Reddit post said it was a recognized Telus number but spam at the same time. Obviously if it comes from you, no issues getting past call screening. It appears this number did not get past it. Thanks for getting back and confirming.

  • dvanraalte
    Dennis Van Raalte (@dvanraalte) reported

    Donโ€™t recommend Telus. Bait and switch on your plan. Big promises and **** delivery. @TELUSsupport @TELUSBusiness @TELUS

  • zerofilterworld
    Jay (@zerofilterworld) reported

    @TELUSsupport I live in Ajax, Ontario and work from home. My Telus home internet has been down since early morning today. I have restarted modem multiple times. When i try to call support it's 1 hour wait time. Its ridiculous.

  • ElnasriAmin
    BlueJays Addict Elnasri (@ElnasriAmin) reported

    @BlueJays @WendysCanada Stupid Telus didn't record the game

  • jasonforu1986
    Jase P (@jasonforu1986) reported

    @JustMeJamie64 @Rogers When I call Telus it's always some third world garbage ******** like India or the Phillipines.

  • _kd2357
    K D (@_kd2357) reported

    @JustMeJamie64 @Rogers Telus is the worst, their call center is in which I would assume Mexico and they just keep bouncing you around to different departments because no one wants to help you.

  • bob_claws
    Bobster Claws (@bob_claws) reported

    @OILanatude @Rogers @telusmobility Yessssss! Mysteriously my Rogerโ€™s bill jumped $5 a few months ago and has stayed there for that time. Telus used to do this too. Itโ€™s so shady and more people need to call them out on it. It never happened with Shaw. ๐Ÿ‘€

  • RamielReturns
    Ramiel el Jocoso (@RamielReturns) reported

    Hey @TELUS, Iโ€™m using your international roaming service, and the experience has been extremely disappointing. The data is painfully slow, and calls keep dropping. Is this really what you charge CAD $18 per day for? Shame on you.

  • TwitchyGrit
    Twitchy Humorist Grit (@TwitchyGrit) reported

    @TELUS @mmabrey1 Absolutely losing my mind with TELUS right now. We have been completely without internet service for over 30 hours and counting. To make matters worse, the level of misinformation and runarounds from customer service has been completely unacceptable:

  • BabyGirlWife
    Edmonton Lilly (@BabyGirlWife) reported

    @TELUS @TELUSsupport Your customer service sucks. You came in UNIVITED and upgraded us to fiberoptics. Which is causing PROPERTY DAMAGE!!!! But your AI DOESE NOT HAVE A WAY TO RESOLVE PROPERTY DAMAGE! THERE IS A ******* SINKHOLE AROUND YOUR POST!!!! #propertydamage