Telus outages and service status in St. Albert, Alberta

Problems in the last 24 hours in St. Albert, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in St. Albert, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near St. Albert, Alberta

The most recent Telus outage reports came from the following cities: Edmonton.

City	Problem Type	Report Time
Edmonton	Internet	6 hours ago
Edmonton	Internet	2 days ago
Edmonton	Internet	3 days ago
Edmonton	E-mail	10 days ago
Edmonton	TV	13 days ago
Edmonton	Total Blackout	14 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near St. Albert, Alberta

Latest outage, problems and issue reports in St. Albert and nearby locations:

• 
  Vivid Print (@vividprint) reported 1 minute ago from Edmonton, Alberta

  And honestly @TELUS why does it take six days to repair internet service? It’s not like we’re in the middle of nowhere. Too beholden to your shareholders to have adequate staffing? Poor outsourcing decisions? What’s up?

• 
  Bigfella4900 (@bigfella4900) reported 2 minutes ago from Edmonton, Alberta

  @AlleyDalley Alley....just switch to TELUS and dont worry about things....I can help you....DM me if you want to switch

• 
  Debbie W (@debs_wolf) reported 8 minutes ago from Edmonton, Alberta

  @shmitzysays I did with Telus but a restart of my phone seemed to have solved the issue

• 
  Roxamos (@RoxamosOfficial) reported 9 minutes ago from Edmonton, Alberta

  @TELUS your south Edmonton common store just refused service to my mother-in-law. She has a medical reason to not wear a mask. You are not allowed to ask her her reason under Canadian privacy laws and are not allowed to refuse service under discrimination laws. Fire them all.

• 
  NadineBaileyUnifor (@NadineYeg) reported 11 minutes ago from Edmonton, Alberta

  @TELUS @TELUSsupport you changed emails and I still can’t access. 2 days on the phone and still not help. #horrible #worstserviceever

• 
  ChiefBadger 37-25-9 (@Harpe97) reported 11 minutes ago from Edmonton, Alberta

  Hey #Telus .... thanks for wasting 3 hours of my life today with a no show, an error in the system is why the tech never showed. After an hour wait on the phone. So 4 hours, add in a pissy mood. 😡

• 
  ChazNYEG (@ChazNyeg) reported 13 minutes ago from Edmonton, Alberta

  @ShawInfo you're the WORST COMPANY EVER! no wonder you trail @TELUS and always will!!! Switching internet services in the morning (not before because guess what?!?, your servers are down).

• 
  NadineBaileyUnifor (@NadineYeg) reported 33 minutes ago from Edmonton, Alberta

  @TELUS @TELUSsupport you changed emails and I STILL CANT ACCESS. 4 hrs yesterday and no help and so far 1 he today and I have been transferred to 3 did department. #horribleservice

• 
  Oiler Guy Steve (@Costello_stats) reported 47 minutes ago from Edmonton, Alberta

  @Robin_Brownlee @AmandaCTV @ctvedmonton The whole city looks like **** honestly. Weeds everywhere, grass uncut, garbage everywhere. It sucks, but you sympathize with the city as they try to juggle it all... your yard should be taken care of by @TELUS ASAP

• 
  S Gee (@GahertySandra) reported 48 minutes ago from Edmonton, Alberta

  Getting to 2 days without Internet. Work tomorrow with several critical meetings. @TELUS is doing nothing to address and we’re getting antsy. Everyone we talk to makes promises they then don’t deliver on (when we finally get through). Internet is an essential service.

• 
  mariam (@mariamdena) reported 48 minutes ago from Edmonton, Alberta

  anyone else’s telus phone and Internet not working?

• 
  Erin Danforth (@eenied) reported 48 minutes ago from Edmonton, Alberta

  @BilskiSuzanne I still have one because every time I try to cancel it Telus lowers my rate and offers me discounts on my cable/internet. Pretty soon they will be paying me to have a landline. (I’m 48)

• 
  Stuart Kehrig (@stukehrig) reported 49 minutes ago from Edmonton, Alberta

  ****, ****, **** **** @TELUS Your website sucks, it times out my changing cable package and wants to sell me a wifi booster starter pack when I have one and all I want is an expansion pack.

• 
  ***** (@WillyGrant) reported 52 minutes ago from Edmonton, Alberta

  @Shawhelp I’ve moved over to @TELUS as a result of your supervisor’s misogynistic attitude. I 💯% do not recommend @Shawhelp as a result of this terrible experience.

• 
  I_am_no_one (@Deaner_232) reported 53 minutes ago from Edmonton, Alberta

  @nothatsyou Damn, I was hoping for much higher speeds this week. I guess I'll put up with my normal Telus 5g signal til then!

• 
  Renato Gandia 🇵🇭🇨🇦🏳️‍🌈 (@RenatoGandia) reported 54 minutes ago from Edmonton, Alberta

  Really excited about moving back to Calgary, but @Telus is making it difficult. Why did you cancel our connection appointment tomorrow that we scheduled weeks ago and you don’t give explanation? Or provide acceptable solutions?

• 
  Vahid Ayan ❄️🦅 (@VAHIDAYAN) reported 56 minutes ago from Edmonton, Alberta

  @TELUS Why our home security (smart cameras) stops recording from time to time? We bought this service 2 months ago and not recording has happened twice. The 2nd one happed last week when we are away? How we should trust this service and tools?

• 
  Tony Hornung (@cdnantman) reported 56 minutes ago from Edmonton, Alberta

  $1000 @TELUS bill this month. 5X the previous month’s bill. All “airtime overage” charges. No warning, no courtesy call. Thanks for the “support”. Taking suggestions for a new service provider.

• 
  Lincoln Ho | Yegventures | 何令恒 🇻🇦🇨🇦🇭🇰 (@yegventures) reported 59 minutes ago from Edmonton, Alberta

  @JayIsPainting @TELUSsupport It's either a "bundle total" as it says (more than one service like phone or tv will give you permanent discounts), or a "monthly total". A rate protection plan (a 2-3 yr term) is always $10 more than a month to month with TELUS.

• 
  Syd Perkins (@sydthesquider) reported 60 minutes ago from Edmonton, Alberta

  Unable to log into Telus TV + on my iPad. No problem with other devices. Anyone know why? @TELUSsupport

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alicia Bell | Performance & Fitness Coach (@TrainItRight) reported 3 minutes ago

  @TELUS Its frustrating going from an influencer account at one point to bad customer service and sky high bills.

• 
  Dennis Van Raalte (@dvanraalte) reported 3 minutes ago

  @TELUS @TELUSsupport How do I sign a contract with you for you to go and increase my rates after 8 months? Someone better reach out and correct this. Brutal service. @TELUSBusiness

• 
  Michael (The Young Buck)🧢 (@YoungBuckFarms) reported 6 minutes ago

  How often does everyone else get calls from Telus, or another phone provider? Weekly? I just don't answer anymore. I always told them, don't bother me unless you can give me the same thing I have for less $ or a better plan for the same $. And no, I don't want a new damn phone

• 
  Acinnad Turneer (@ATurneer54354) reported 10 minutes ago

  @TELUS Sorry your end burnt the bridge. It could have been resolved but you closed my account not me. Keep the dollars. I don’t Dm. Give me a number to call and maybe I will. But that person better be a top manager of public relations not a low employee. I doubt you will. Never again.

• 
  Raven (@Sharisraven) reported 10 minutes ago

  @TELUS unbelievable! Still locked out and paying for a phone that doesn't work! Why is there a password that I DID NOT set up?!

• 
  DividendBoomer (@BoomerDivvies) reported 17 minutes ago

  @rhum01 @TELUS It's mostly a signal of hate!

• 
  Rina Alexis ♏♋♏ (@Rinah75) reported 19 minutes ago

  @Rogers Your customer service is appalling. I will be switching at the first opportunity presented. @TELUS

• 
  XY, XX, Its Science 🇨🇦🇯🇲 (@9Livez1122) reported 20 minutes ago

  @Rogers sucks. Good job @TELUS @TempoBasketball

• 
  Jason Boring (@JasonBoring99) reported 20 minutes ago

  @JustMeJamie64 @Rogers Telus is just as bad plus most of their technicians are from India, completely useless and no troubleshooting skills

• 
  Sersoft.corp (@Sersoft_corp) reported 20 minutes ago

  @araghougassian Too bad Freedom is not available in Montreal (at least they don't ship sim cards there) I had 60 gigs for 25 bucks with Telus, but they slapped an extra 5$ on and thought they would get away with it. I lowered it to 1gb with 25gb addon + data rollover and am at 52gb currently lol