Telus Outage Report in St. Albert, Alberta
No problems detected
If you are having issues, please submit a report below.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in St. Albert, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in St. Albert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
-
Internet (54%)
-
Phone (20%)
-
Wi-fi (10%)
-
TV (7%)
-
Total Blackout (5%)
-
E-mail (3%)
Live Outage Map Near St. Albert, Alberta
The most recent Telus outage reports came from the following cities: Edmonton, Spruce Grove and St. Albert.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
Internet | |
| Spruce Grove |
Internet | |
| Edmonton |
Phone | |
| Edmonton |
Internet | |
| Edmonton |
Phone | |
| Edmonton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near St. Albert, Alberta
Latest outage, problems and issue reports in St. Albert and nearby locations:
-
Mary-Helen Clark
(@MHClark2617) reported
from
Edmonton, Alberta
After an hour on hold with @telus, I’m getting my fourth technician visit since October, now to fix my basement TV. The guy who “fixed” my internet somehow made the service slower and more intermittent. I’m just glad my phones are on infinite data.
-
Mary-Helen Clark
(@MHClark2617) reported
from
Edmonton, Alberta
I’ve been on hold with @TELUS tech support for six minutes now and I’m already annoyed.
-
Eric Petersen
(@ericpet) reported
from
Edmonton, Alberta
@eissyrc I'm leaving Telus for Shaw, but they've just screwed me over. Said everything would work so I cancelled Telus and now Shaw says they can't come for a week to fix it. Working from home makes the internet a necessity.
-
Ryan Dauphinee 🇨🇦
(@ryan_dauphinee) reported
from
Edmonton, Alberta
@TELUSsupport You can have your tech support reach out to me. Just tried the Telus Assist and it didnt understand my questions, and I called the tech support number and its “can expect wait times of up to 45 mins” Im not wasting my time sitting on hold....
-
ChiefBadger 37-25-9
(@Harpe97) reported
from
Edmonton, Alberta
Morning Warriors! I think I’m going to cancel my #Telus cable package. All of it. I can’t get into anything. When the #EdmontonOilers come back, then I’ll renew. Let’s see what they say. Stay tuned 😂
-
Michele
(@Fairyswirls) reported
from
Edmonton, Alberta
Bought tickets online for @TELUS #marvel exhibition for 1145 still have to wait in line and not one person out of 6 that I have asked knows why terrible first experience been in line for 25 mins dont buy online.. #sucks
-
LA
(@Skylaa66) reported
from
Edmonton, Alberta
[WRITE YOUR MESSAGE OF SUPPORT] #TELUS #WorldJuniors #EndBullying
-
Kevin Johnson
(@kjohnsob) reported
from
Edmonton, Alberta
@TELUSsupport at my condo board meeting, I’m going to motion we all cancel our @TELUS contracts unless fibre is installed. You’ve been out here a half dozen times, enough is enough.
-
Lyndsay Mimzy Slack
(@Mimz_Slacker) reported
from
St. Albert, Alberta
@TELUS it is with sad news that I announce I have no choice but to cancel your services. I am stuck working from home for the foreseeable future and your internet services just aren't cutting it. The best in my area is Internet 75. Shaw is able to provide me with Internet 600.
-
Andrew Martin
(@Nitramwerdna) reported
from
Edmonton, Alberta
Thank you @Telus for screwing up the listings on tv and making me miss the @FCBayern game. Never had this problem with Shaw.
-
Dαяι-ι 👑
(@_AlmostHome) reported
from
Edmonton, Alberta
listen wifi is terrible worldwide yc .. or it’s just telus
-
Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰
(@yegventures) reported
from
Edmonton, Alberta
If traditional TV-service telecom companies (like @telus, @Shawhelp, @Rogers, @Bell) want to keep their current subscriber base from mass increase in @Netflix subscriptions, they'll need to not only allow data overages, but open their VOD to free rentals. #telco #canada #big3
-
Habanerogal
(@habanerogal) reported
from
Edmonton, Alberta
@marnipanas @TELUS I hope they got educated on asking for pronouns in order to improve the quality of service to their clients.
-
Candace Elliott
(@CandaceElliott) reported
from
Edmonton, Alberta
Honestly! @telus please stop sending salesmen to my door over and over! I already am a customer so stop bugging me to switch some services. Then the guy flat out asks how much I pay for a service! I’m not giving out financial info on my doorstep!! #telus
-
Iron Ball Marketing
(@ironballmarket) reported
from
Edmonton, Alberta
@TELUSsupport Simple question and failure to answer telus. Shameful how you treat clients during a national emergency
-
Celeste
(@keatsmom) reported
from
Edmonton, Alberta
@CappyD I have it, through Telus. I've just started it, and so far not bad. I like that I can watch certain movies that stent on Netflix, but f I dont find value in it, I will drop it after a month.
-
Big Mama E🦒
(@erinsterrr) reported
from
Edmonton, Alberta
@TELUS @TELUSsupport once again the most unprofessional and poor service. Booked my home service install on January 17 for feb 7. The fiber was never installed so the technician couldn’t perform his work. NOW they are telling me March 3. LOL bye keeping Shaw. #ridiculous
-
Eric Petersen
(@ericpet) reported
from
Edmonton, Alberta
@WillKon @Shawhelp Yeah, it is beyond frustrating. They confirmed there was an active connection here before we moved in, so I cancelled my other service. Now I'm wishing I stayed with Telus. I can't run my business for a week now. Or I can burn ALL my mobile data in a day. No other options.
-
Andre
(@YegAndre) reported
from
Edmonton, Alberta
@TELUS I have some questions about our home internet bill this month. I tried to call customer support several times but I can’t get through. Thank you!
-
Joanne Norum
(@jnorum) reported
from
Edmonton, Alberta
@TELUS I’ve had the worst customer service from your company in the last 8 weeks trying to set up my home internet and I’m not alone. 6 failed installation appointments and 4 hours on the phone, mostly on hold. I’m now sticking with @ShawInfo
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
Rogue Equity
(@RogueEquity) reported
@mkd087 @TELUSsupport It’s out in Calgary too but of course Telus says everything’s okay, except for the fact that we pay 200 dollars a month for the worst internet/cable service in the country … #telussucks
-
🇨🇦 Dakota 💀
(@GlitzyChu) reported
Telus please -.- -.-- ... Why is my internet so **** man
-
Soni
(@Soni90918365) reported
recharge. Is anyone in you company who can solve your company network problems and hold your customers. if yes then solve my problem i done international recharge and trying to select the local network like Rogers and Telus but message shows not able to connect try later showing
-
FORESHADOW
(@AssadFarrukh) reported
@TELUS how long does it take you peeps to send one damn phone to your consumer it been more than 10 days
-
cool ranch broritos
(@jlcomeau14) reported
@mkd087 @TELUSsupport Hi mark! Thank you contacting Telus support. I can see in fact that yes there is service outages in your location. What else is weird is it’s just your location. Oh I see a reason here. “Yous a ho” is the reason I’m given. Nothing I can do. Have a great weekend! Go oilers!
-
Darth Errol
(@tacticszerozero) reported
@as_per_danielle I got: Apple One (TV+, Music, Arcade, etc.) Disney+ Top tier Netflix Amazon Prime Spotify Youtube Family Premium Crunchyroll The Athletic DndBeyond Subscription Xbox GamePass Ultimate 1GBit Internet Telus Optik TV I’m never ******* bored
-
Rick Scott
(@priddis1) reported
@nateglubish @ABmunis Too bad MD of Foothills bureaucracy does not agree. They cancelled 2 internet towers last year. One from TELUS and 1 from Explornet.
-
Victoria Joss
(@VictoriaJoss) reported
Telus iPhone users: do you get the, “No Service” message on a regular basis?
-
nari
(@ryomenari) reported
@Vin1ciusRocha @oi_oficial thanks @TELUS for having a bad wifi booster, my jitter sucks and I canT PLAY NO MATTER WHAT I DO
-
Mojito Harande
(@MojitoRandy) reported
So @jamwil may just be the worst landlord going. @TELUS can’t get his tenant’s internet up and running while trying to write his PhD thesis as he sits on the sidelines, silent.