Telus outages and service status in St. Albert, Alberta

Problems in the last 24 hours in St. Albert, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in St. Albert, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near St. Albert, Alberta

The most recent Telus outage reports came from the following cities: Edmonton, Spruce Grove, and St. Albert.

City	Problem Type	Report Time
Edmonton	Internet	3 days ago
Edmonton	Phone	4 days ago
Edmonton	Internet	12 days ago
Edmonton	Wi-fi	14 days ago
Spruce Grove	Internet	16 days ago
Edmonton	Phone	19 days ago

Nearby cities with recent reports

Community Discussion

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Telus Issues Reports Near St. Albert, Alberta

Latest outage, problems and issue reports in St. Albert and nearby locations:

• 
  Deborah Mullan (@deborahmullan) reported 4 minutes ago from Edmonton, Alberta

  @DanDuckering @TELUS Well, we know that increasing the market share is more important that worrying about customer retention, since most won't bother leaving anyway. I hate Telus.

• 
  𝕓𝕚𝕘_𝕗𝕒𝕟𝟚𝟘𝟙𝟡 (Non-Parody account) (@big_fan2019) reported 4 minutes ago from Edmonton, Alberta

  @TELUSsupport trying to rotate a video on the Telus OPTIK app sucks it doesn’t work why

• 
  Levi Flaman (@LeviFlaman) reported 15 minutes ago from Edmonton, Alberta

  @reubhoney @andrew_leach There was one in the Telus Building that was refilled recently for the first time in weeks. Before the layoffs of cleaning staff and the outsourcing to BeeClean, this was never a problem that I recall encountering.

• 
  Eileen Hoyland (@Leenerrr) reported 18 minutes ago from Edmonton, Alberta

  Me and the hubby are considering switching to Telus Fibre for our internet. We have no problems with the quality of Shaw, but b/c we’re mobility clients, Telus is offering GB fibre for $75 plus a bill credit. So honest opinions on quality plz! Anyone have Fibre w/Telus? 1/2

• 
  Debbie W (@debs_wolf) reported 20 minutes ago from Edmonton, Alberta

  @shmitzysays I did with Telus but a restart of my phone seemed to have solved the issue

• 
  Ricky Mitchell (@mitchell_ricky) reported 20 minutes ago from Edmonton, Alberta

  @SteveThePylon @SamInYEG It depends! Ive had good experiences with telus. For example i just upgraded my internet from 150mbps to 1gbps and it actually dropped my cable/internet bill by $50 per month. They were doing the internet for $85 and they gave it to me for $65 as a long time customer lol.

• 
  Vivid Print (@vividprint) reported 31 minutes ago from Edmonton, Alberta

  Rather than purchasing $25 gift cards to support small business during the pandemic with @TELUS #standwithowners, a crass marketing campaign masked as philanthropy, how about providing reliable service so that small businesses can actually operate?

• 
  Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported 34 minutes ago from Edmonton, Alberta

  @trinighyul @TELUSsupport @TELUS Oh that's horrible. A couple years ago I was part of the 1% of users who had no email service for weeks.

• 
  Chris LaBossiere 🚠 (@ChrisLaBossiere) reported 36 minutes ago from Edmonton, Alberta

  @ryzshrn @Shawhelp @TELUS Ug!!! It’s just so maddening. $150 a month for SHITTY tv service.

• 
  Vahid Ayan ❄️🦅 (@VAHIDAYAN) reported 37 minutes ago from Edmonton, Alberta

  @TELUS Why our home security (smart cameras) stops recording from time to time? We bought this service 2 months ago and not recording has happened twice. The 2nd one happed last week when we are away? How we should trust this service and tools?

• 
  Chris LaBossiere 🚠 (@ChrisLaBossiere) reported 39 minutes ago from Edmonton, Alberta

  I am going to cancel my @Shawhelp cable service as a Christmas present to myself. 3 months of half of my channels not working, at full price, was being tolerated. Die Hard on Christmas Eve not working, unacceptable. @TELUS you’ll be up.... get ready. 🎄

• 
  RealFakeMacT (@RealFakeMacT) reported 46 minutes ago from Edmonton, Alberta

  @koodo It’s not only my phone. All 4 of our phones have terrible reception all over Beaumont and also on our community FB page it appears to be happening with all Koodo, Telus, and Bell customers.

• 
  Steve P (@starchoice) reported 46 minutes ago from Edmonton, Alberta

  @TELUSsupport Customer enters into a 2 year agreement at a set cost, not supposed to increase. @TELUS pulls channel from a subscribed theme pack. #TELUS charges $5 to add the missing channel. TELUS pulls a fast one to extract money from customer. @GameShowNetwork

• 
  💭++ : {𓂀 } Greeπ 𓀆 Ξyz 𓉢 חי (@Robertial) reported 50 minutes ago from Edmonton, Alberta

  Tread carefully, @TELUS . You’re entering a Lose-Lose situation. #100DaysOfPython “The best way to treat obstacles is to use them as stepping-stones. Laugh at them, tread on them, and let them lead you to something better.” —Enid Blyton

• 
  Vivid Print (@vividprint) reported 50 minutes ago from Edmonton, Alberta

  And honestly @TELUS why does it take six days to repair internet service? It’s not like we’re in the middle of nowhere. Too beholden to your shareholders to have adequate staffing? Poor outsourcing decisions? What’s up?

• 
  charbroiled gargoyle 🚠 (@newmusicmichael) reported 54 minutes ago from Edmonton, Alberta

  And the only way we can change things is with $$$. I’m slowly working on detangling myself from using any Telus services. I can’t support this company any longer.

• 
  M I Mubarak Sadhar (@Mubarak_sadhad) reported 55 minutes ago from Edmonton, Alberta

  @TELUS @TELUSsupport horrible pathetic customer service at your branch and on the phone. I want to cancel your stupid service but that too is so hard

• 
  Bigfella4900 (@bigfella4900) reported 56 minutes ago from Edmonton, Alberta

  @AlleyDalley Alley....just switch to TELUS and dont worry about things....I can help you....DM me if you want to switch

• 
  East meets West (@KeeperOfSheep) reported 59 minutes ago from Edmonton, Alberta

  @TELUS are you actively calling customers attempting to upgrade to iPhone 14? call from 18665582273, when I said no thank you, I'm not looking to upgrade right now, I got an immediate hang up, no "thank you", no "have a good evening" ? your outsourcing hurts your reputation.

• 
  Steve P (@starchoice) reported 60 minutes ago from Edmonton, Alberta

  @TELUSsupport Why doesn’t #TELUS provide any support for its e-mail migration? Tech support has provided no follow-up support. Numerous follow-up e-mails to CarlMichaelO.TELUSFIbreSupport just get ignored.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ChinoAleman (@chinoalemano) reported 8 minutes ago

  This is the most important framing of $AMPG I've seen, and it's the distinction almost everyone misses. And, obviously, comes from a guy called "calm". Let me build on it, because once you see the full picture, it's hard to unsee. Everyone wants to call today a short squeeze. But the point here is sharper: a squeeze fades, a re-rating doesn't. If today was purely shorts covering, it's mechanical. They buy back, the pressure releases, and it bleeds out over the next few days. Nothing fundamental changed. But if today was the market starting to recognize the actual business, that's a completely different animal. That's a beginning, not a ******. And the reason I lean toward the second is simple: look at what the shorts are actually betting against. For months their thesis was that AMPG wouldn't execute, that revenue wouldn't show up, that it keeps drifting lower. The problem is the opposite kept happening, and the last earnings call made that impossible to ignore. Let me walk through it. Start with the core. AMPG is the only American company commercializing the 64T64R Massive MIMO AI-RAN radio, the physical layer open AI-RAN runs on. Already deployed at Telus, a Tier-1 carrier. Right beside Samsung. 2 out of 5 radios from TELUS. 48% gross margins, up from 33%. Debt-free. That alone breaks the "won't execute" thesis. Then the call got louder. COO Jorge Flores on Telus (detective): "We continue to receive orders against that LOI as well". And on the quarter: "We are projecting Q2 to be definitely much higher than Q1." Q1 was already $5.35M, up 48.6%. So the ramp the bears said wouldn't materialize is not only materializing, it's accelerating. Then CEO Fawad Maqbool dropped the part nobody's pricing. On new carriers: "We've had very productive discussions with major MNOs, and it's more likely they'll go straight to POs, no LOIs. We'll be announcing those in the next quarter or so." . Major operators, plural, potentially skipping the letter-of-intent stage and going straight to firm purchase orders. That's a stronger commitment than how Telus even started. And then he pointed abroad: "Our success being the largest O-RAN deployment in America is helping us reach further into Europe and other areas of the world.". That's not empty talk. AMPG already signed a 5-year supplier agreement with Fujitsu Spain covering Europe, Africa and the Middle East. The international runway is already open. Also, working closely with UK funded hub, being the only american one there. Now stack the optionality on top, the parts you don't even pay for at this valuation. Quantum: AMPG makes the cryogenic amplifiers that superconducting quantum computers need for qubit readout, and has shipped proof-of-concept units to names like IBM and Google. Honest framing: optionality, not revenue yet, and it serves the superconducting branch specifically. But it's real, patented, and American. Space: back in December 2024, AMPG shipped prototype amplifiers to an unnamed "Fortune 50 satellite systems provider" building a LEO constellation, tens of thousands of units expected. The only Fortune 50 building its own LEO network is Amazon, with Project Kuiper. Then Amazon showed up on AMPG's customer wall. Honest framing again: the wall confirms Amazon is a customer, not specifically that it's the LEO buyer, that link is my deduction. But the breadcrumbs stack cleanly, and with SpaceX now public, the entire space sector just got validated. So put it all together. This isn't a meme pump. It's a company that has spent months stacking catalysts: a flagship carrier deployment, accelerating revenue, expanding margins, new carriers near firm POs, a European channel opening, and free optionality in quantum and space. With customers like: 🔹 NVIDIA 🔹 Amazon 🔹 IBM 🔹 Boeing 🔹 Lockheed Martin 🔹 Northrop Grumman 🔹 L3Harris 🔹 NASA Eventually the market stops ignoring that. That's why the shorts are in real trouble. They're not fighting momentum anymore. They're short against improving fundamentals on multiple fronts at once, and time now works against them. Every quarter of execution makes their thesis weaker, not stronger. Honest caveat: a re-rating isn't guaranteed, and one green day doesn't confirm it. The CEO's PO and Europe comments are forward-looking, his words, not signed deals yet, so watch for the actual PRs. The real test is whether this holds and builds, or fades like a pure cover. But the framing is right. A squeeze is a moment. A re-rating is a trend. Shorts betting against a falling story is one trade. Shorts betting against a company that's actually getting better, across telecom, defense, space and quantum, is a completely different and far more dangerous one. I think we might be watching the second one begin. Still sub $1B. Not financial advice. I'm long $AMPG. DYOR. 📡

• 
  ms.mom (@ohsoobvious) reported 11 minutes ago

  @jodyvance @TELUS Seems like @Rogers or Shaw is just as bad. They both suck.

• 
  V (@DJTravelAbacus) reported 11 minutes ago

  @TELUS so the laws changed that you can't financially penalize someone for canceling their internet and phone plans and your solution is to keep them in an endless loop of getting transfered and put on hold. Then hung up on? I got all day bud.

• 
  Duke of Football (@_paulrai) reported 12 minutes ago

  @jodyvance @TELUS Absolutely abysmal signal for today’s game

• 
  bcevaj (@bcevaj) reported 16 minutes ago

  .@TELUSsupport May: No dial tone (compensated). June: Broken *98 voicemail. Took 3 days 3 agents to fix.Denied compensation because "same issue within 30 days." A dead line is NOT voicemail. Stop parroting scripts and fix this logic. #Telus you only DM me after my posting here

• 
  ThePodDog (@PadDawg) reported 17 minutes ago

  Hey People don't ever get a 3rd party like Telus to have control over things like your heating and air conditioning. I put in for a cancelation of service for the end of the month and I thought it was on good terms. Wrong. They shut everything down 2 hours later. No warning

• 
  ChinoAleman (@chinoalemano) reported 20 minutes ago

  I haven't sold a single $AMPG share. Not one. And I'm not going to. Strategic critical key component (US knows and funds Open6G). I watched what $AXTI and $SIVE did to the people who sold too soon, relentless FUD all the way up, and then the real move happened without them. I'm not making that mistake here. Not for a few bucks more or few bucks less. Not for a comment section. Not for a wiggle on the chart. And Ehrmantraut just laid out exactly why my conviction is what it is. Look at what he showed: ~4.4x forward sales on management's $50M guide, and remember, they guided $25M for 2025 and delivered it. They don't underdeliver. And seems they will close EVEN MORE DEALS. Said by MANAGAMENT on the earnings call. Gross margins at 48% and climbing. Real revenue across AI-RAN/5G, quantum, SATCOM and defense. Active Telus LOIs and POs, with an estimated $300M+ cumulative from Telus alone through 2029. For a sub-$1B micro-cap, those numbers are absurd. He's right: There are billion-dollar companies with far worse fundamentals. So if people want to ring the register and leave, by all means, leave. I genuinely don't mind whose hands I hold next to. Because this was never just a fundamentals story. It's bigger than that. AMPG is the only American company that designs and commercializes the 64T64R Massive MIMO AI-RAN radio, the physical layer the entire AI-RAN future has to run on. Inside the DoD-funded Open6G hub. Already defense-qualified: Lockheed, Northrop, L3Harris, Boeing. And in a world where every other radio giant is foreign; Nokia, Ericsson, Samsung, Huawei... AMPG is America's answer. That's not a meme. That's critical national infrastructure. Open6G. Edge AI. That will control EVERYTHING in the next years. Everything. And it's the only Made in USA. Elite fundamentals AND a strategic moat the U.S. can't afford to lose. That's the combination almost no micro-cap ever has. That's why I'm not selling a share. Not financial advice. I'm long $AMPG. DYOR.

• 
  Dr. Billy Canada (@billycanada) reported 24 minutes ago

  @gatorgar Think long-term. In 3 to 4 years you won't be getting your phone service from AT&t or Telus or Bell or Rogers or whatever you'll get it from starlink. The AI that you use will be in starlink satellites. The taxi you take will be a robo taxi from Tesla. Tesla robots will be mowing your lawn too

• 
  Rick (@Rick19053470) reported 25 minutes ago

  @JonFraserTF @TELUS Yikes!! I just moved to Telus from Shaw/Rogers to get much lower rates and fibre-optic service.

• 
  Bill Tansey (@lkn4chnge) reported 26 minutes ago

  @garymasonglobe @TELUS Was client of Telus mobility for 40 years, dumped them after a month of talking to India on problems