Telus outages and service status in St. Albert, Alberta

Problems in the last 24 hours in St. Albert, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in St. Albert, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near St. Albert, Alberta

The most recent Telus outage reports came from the following cities: Edmonton, and Spruce Grove.

City	Problem Type	Report Time
Edmonton	Internet	22 hours ago
Edmonton	Internet	1 day ago
Edmonton	Internet	4 days ago
Edmonton	Wi-fi	8 days ago
Edmonton	Internet	13 days ago
Edmonton	Internet	15 days ago

Nearby cities with recent reports

Community Discussion

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Telus Issues Reports Near St. Albert, Alberta

Latest outage, problems and issue reports in St. Albert and nearby locations:

• 
  Yvette Gillam (@YvetteGillam) reported 25 seconds ago from Edmonton, Alberta

  @jesssicrap @TELUS I'm just happy I'm not at work. Cause we can't call for help when we got no cell, my last STARS activation, booster was down and had to get someone to drive 20 min for service 😳 good times, not.

• 
  East meets West (@KeeperOfSheep) reported 6 minutes ago from Edmonton, Alberta

  @TELUS after three agents the best I got was, "wait for an email" with your imposed May deadline for #PikTV service I'd certainly like to have the required upgraded boxes ASAP . Customer experience on the decline ..

• 
  ***** (@WillyGrant) reported 7 minutes ago from Edmonton, Alberta

  @Shawhelp I’ve moved over to @TELUS as a result of your supervisor’s misogynistic attitude. I 💯% do not recommend @Shawhelp as a result of this terrible experience.

• 
  Cam. Aka Bawse 🇺🇦 (@DatBawse) reported 7 minutes ago from Edmonton, Alberta

  @SCUBADubois @TELUS @CRTCeng When we moved last September I fought with Telus to extend the contract at the new pricing. They wouldnt do it. So we just called in for "new" service under my parents name and got all the deals/freebies so easily.

• 
  Just Cam. (@DatBawse) reported 8 minutes ago from Edmonton, Alberta

  Why ******** does my Telus cable/internet bill keep going up, despite me not making any ******* changes to my service. Used to be $189 now it's $210.

• 
  Eileen Hoyland (@Leenerrr) reported 10 minutes ago from Edmonton, Alberta

  Me and the hubby are considering switching to Telus Fibre for our internet. We have no problems with the quality of Shaw, but b/c we’re mobility clients, Telus is offering GB fibre for $75 plus a bill credit. So honest opinions on quality plz! Anyone have Fibre w/Telus? 1/2

• 
  Candace Elliott (@CandaceElliott) reported 10 minutes ago from Edmonton, Alberta

  @TELUSsupport I have a PVR that freezes, I have spotty wifi and Telus is blaming an old cord that we have coming into our house for slow wifi...? Well then help me! It’s Telus Wi-Fi and Telus TV!

• 
  RealFakeMacT (@RealFakeMacT) reported 10 minutes ago from Edmonton, Alberta

  @koodo It’s not only my phone. All 4 of our phones have terrible reception all over Beaumont and also on our community FB page it appears to be happening with all Koodo, Telus, and Bell customers.

• 
  East meets West (@KeeperOfSheep) reported 18 minutes ago from Edmonton, Alberta

  I stand corrected .. neither your digital or on phone clients seem educated about Telus ending support for current PikTV boxes... poor product knowledge all around ?

• 
  Erin Danforth (@eenied) reported 18 minutes ago from Edmonton, Alberta

  @BilskiSuzanne I still have one because every time I try to cancel it Telus lowers my rate and offers me discounts on my cable/internet. Pretty soon they will be paying me to have a landline. (I’m 48)

• 
  Mary-Helen Clark (@MHClark2617) reported 30 minutes ago from Edmonton, Alberta

  Really disappointed in @TELUS, who suspended my service with zero warning, leaving my entire home without internet. This is the second time it’s happened in a year. Maybe it’s time to make the switch to @shaw.

• 
  Bigfella4900 (@bigfella4900) reported 34 minutes ago from Edmonton, Alberta

  @AlleyDalley Alley....just switch to TELUS and dont worry about things....I can help you....DM me if you want to switch

• 
  FlocBoutique YEG (@flocboutique) reported 37 minutes ago from Edmonton, Alberta

  LOL @TELUS internet down on #BoxingDay

• 
  Vivid Print (@vividprint) reported 39 minutes ago from Edmonton, Alberta

  And honestly @TELUS why does it take six days to repair internet service? It’s not like we’re in the middle of nowhere. Too beholden to your shareholders to have adequate staffing? Poor outsourcing decisions? What’s up?

• 
  S Gee (@GahertySandra) reported 42 minutes ago from Edmonton, Alberta

  Getting to 2 days without Internet. Work tomorrow with several critical meetings. @TELUS is doing nothing to address and we’re getting antsy. Everyone we talk to makes promises they then don’t deliver on (when we finally get through). Internet is an essential service.

• 
  ChiefBadger 37-25-9 (@Harpe97) reported 44 minutes ago from Edmonton, Alberta

  Hey #Telus .... thanks for wasting 3 hours of my life today with a no show, an error in the system is why the tech never showed. After an hour wait on the phone. So 4 hours, add in a pissy mood. 😡

• 
  MEHAK GILL (@MehakGill123) reported 48 minutes ago from Edmonton, Alberta

  @TELUSsupport Please help Me with Account Number 38040078 i have been ripped off by telus.

• 
  Steve P (@starchoice) reported 48 minutes ago from Edmonton, Alberta

  @TELUSsupport Customer enters into a 2 year agreement at a set cost, not supposed to increase. @TELUS pulls channel from a subscribed theme pack. #TELUS charges $5 to add the missing channel. TELUS pulls a fast one to extract money from customer. @GameShowNetwork

• 
  Evie (@EvieNightstar) reported 50 minutes ago from Edmonton, Alberta

  @TinDizzy Telus just isn’t good in really old buildings. We switched to Shaw and have zero issues now.

• 
  Lawnmower Hospital (@lawnmowerhosp) reported 58 minutes ago from Edmonton, Alberta

  Don't know what going on today. Having major @TELUS issues with our phone. Extremely sorry. #Droppingcalls

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mother Clucker ⛰️ (@0zWording) reported 6 minutes ago

  @krisster8 I refused and kept my job at @telus ultimately quitting in 2024. They tried to make me test every day I faked it by taking a picture of the same test every day. I never tested myself one time. **** them and **** that!

• 
  Hockey Dad (@Coach_JayH) reported 7 minutes ago

  @TELUS What happened to Telus- used to be a great provider. Now it’s a shell of itself. They cancel your service without your approval. Now you have to do all sorts of credit checks to get your service back that they messed up in the first place. What a joke.

• 
  Marv Brown (@grizbro) reported 7 minutes ago

  @cashmobstalbert @TELUSBusiness Honestly. Telus sucks, when you talk to help desk they are in far away lands. Get cheap rates for the servive and so more profit for Telus. Service level???! Who cares.

• 
  Banancial (@Banancial) reported 12 minutes ago

  $TU — Dividend investors in TU just got peeled. TELUS announced a brutal 55% dividend cut to $0.1875/quarter, coinciding with a $2.1 billion non-cash impairment at TELUS Digital. This drove a $1.8 billion net loss for Q2. This wasn't a minor tweak; it's a clear signal of deeper operational challenges, especially within their digital segment, following a Q1 dividend growth pause and a 52% net income drop in May. The drastic dividend reset aims to deleverage the balance sheet, targeting 3.0x net debt/EBITDA by end-2028 from 3.5x currently. This move is expected to save $2.7 billion cumulatively through 2028, with the DRIP discount ending October 1st to further reduce dilution. Full-year guidance was slashed across the board: service revenue now flat to -2%, Adjusted EBITDA -2% to -4%, and free cash flow around $1.8 billion. This magnitude of impairment and guidance cut will rattle income-focused portfolios. We're watching for concrete asset monetization updates and progress on their leverage target. We peel the news before it peels you. Source & full breakdown: Wiseek (link in bio)

• 
  LET GO Habs (@habby44) reported 12 minutes ago

  Man @TELUS sucks for cable or internet trying to get answers on why your bill jumped $50 for no changes. They are like the friend you lent a $100 and can’t get a hold of!!!!

• 
  Holly (@Hollymcc3) reported 13 minutes ago

  @TELUS @TELUSsupport I had to call technical the other night because my emails were not working. The front line person I received - I don’t know what she did - but it didn’t help so tonight I went through ChatGPT and it helped me step-by-step and I fixed my own email problem!!!

• 
  Grandmaster of the London Fog (@JThornglass) reported 15 minutes ago

  Need to see Telus share price down another 95%

• 
  Emmanuel – Big Tech & AI Investor (@EmmanuelInvest) reported 17 minutes ago

  5/ 🤝 COMMERCIAL ECOSYSTEM & PARTNERSHIPS Over 60 MNO partners covering >3 billion subscribers worldwide (AT&T, Verizon, Vodafone, Rakuten, Bell Canada, Telus, stc Group, and more). • Network integration & testing underway in multiple European countries • Regulatory progress in UK, Japan, Brazil, and elsewhere • U.S. commercial service approvals already secured • Deploying thousands of low-band cells in the U.S. (targeting ~5,600 total) Revenue backlog: ~$1.3 billion (majority commercial; government minority but scaling rapidly). Japan J-LEO selection (pending approvals): up to ~$1B non-dilutive government capital potential.

• 
  Rorschach.Tested🇨🇦 🇮🇪 🇬🇱 🇺🇦 🇪🇺🇺🇳🌊NATO (@Rorschached99) reported 19 minutes ago

  @TELUSsupport I have a bad experience with Telus Support over the weekend. A Philippino woman who said her name was Casey. I told her to do nothing on my account and today I got a $255 charge that I didn't authorize. I don't want to renew my contract.

• 
  Del (@FullScopeWelds) reported 19 minutes ago

  @StockTrades_CA Hard emphasis on "target" Share count up, debt up capex up and revenues down?! One analyst said people didn't expect a bathroom sink quarter. Did telus hold back on sales? Telus international to zero. Some AI play 🔥