Telus outages and service status in St. Albert, Alberta
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Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around St. Albert, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Aug 3, 3:35 PM EDT.
- Internet (64%)
- Wi-fi (18%)
- Total Blackout (9%)
- Phone (9%)
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in St. Albert, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in St. Albert, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near St. Albert, Alberta
The most recent Telus outage reports came from the following cities: Edmonton, and Spruce Grove.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton
|
Wi-fi | 2 days ago |
|
Edmonton
|
Internet | 8 days ago |
|
Edmonton
|
Internet | 9 days ago |
|
Edmonton
|
Total Blackout | 11 days ago |
|
Edmonton
|
Wi-fi | 11 days ago |
|
Edmonton
|
Internet | 14 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Telus Issues Reports Near St. Albert, Alberta
Latest outage, problems and issue reports in St. Albert and nearby locations:
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Steve P (@starchoice) reported from Edmonton, Alberta@TELUSsupport Customer enters into a 2 year agreement at a set cost, not supposed to increase. @TELUS pulls channel from a subscribed theme pack. #TELUS charges $5 to add the missing channel. TELUS pulls a fast one to extract money from customer. @GameShowNetwork
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rmthespian (@rmthespian) reported from St. Albert, Alberta@maxfawcett @TD_Canada I felt bad for the Telus rep as Iβm sure he and so many others were being overwhelmed. First thing he did was apologize profusely for the wait. I just wish they had the call back system instead of waiting that long.
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Monika Social (@MonikaSocialYeg) reported from Edmonton, AlbertaAnyone else having Telus internet issues lately in Windermere?
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East meets West (@KeeperOfSheep) reported from Edmonton, Alberta@TELUS are you actively calling customers attempting to upgrade to iPhone 14? call from 18665582273, when I said no thank you, I'm not looking to upgrade right now, I got an immediate hang up, no "thank you", no "have a good evening" ? your outsourcing hurts your reputation.
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Unacceptable Chinese Gordon π¨π»π§π»ββοΈππ»π¦»π» (@CggGordon) reported from Edmonton, AlbertaRidiculous. Set up prepaid services with @TELUS because I owe $2200 to pay the contract off for my #iPhone13ProMax & #AppleWatchSeries7. Was supposed to receive an additional 500 mb for having auto top on and never received it. Store employees could not set up eSim so gave me aβ¦
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Lincoln Ho | Yegventures π»π¦π¨π¦ππ° (@yegventures) reported from Edmonton, Alberta@JohnZmhr @plbg_s @Bell @TELUS It's strangely an 'essential service' that has been rationed out by providers and streaming services it seems. Imagine if gas was only working 80% of the time or electricity was 60% power.
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Cam. Aka Bawse πΊπ¦ (@DatBawse) reported from Edmonton, Alberta@SCUBADubois @TELUS @CRTCeng When we moved last September I fought with Telus to extend the contract at the new pricing. They wouldnt do it. So we just called in for "new" service under my parents name and got all the deals/freebies so easily.
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Sheepleslayer (@sheepleslayer69) reported from Edmonton, Alberta@WesDJones @Mr_Alberta @DrJacobsRad Sure, but the flipside of that is Edtel and AGT were World leaders in technology, their research labs were set up to help with the war effort both were sold on the cheap to Telus in the name of privatization and Albertan's are not better off because of this deal
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Cam. Aka Bawse πΊπ¦ (@DatBawse) reported from Edmonton, Alberta@SCUBADubois @TELUS Good to hear. I went to war with loyalties and retentions before just saying "ok cancel my service as of Sept 30" as I was signing up for new service under my parents name.
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Jigga (@yegnav) reported from Edmonton, Alberta@TELUSsupport Telus charging me $1,900 for a phone bill. Been trying to get a resolution for months but instead I get warnings to pay. Will anyone correct my bill or do I need to cancel my companies services?
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Lincoln Ho | Yegventures π»π¦π¨π¦ππ° (@yegventures) reported from Edmonton, Alberta@etowntechy @dailytechnewssh @TELUSsupport @TELUS @Rogers And I'm an Optik TV customer too! I've even unplugged one STB, and haven't used the other one (PVR STB) in over a week. I pay nearly $200/mo for sub-par service. In Canada, the internet is an essential service. Imagine getting power or natural gas 60% of the time. @CRTCeng @TELUS
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East meets West (@KeeperOfSheep) reported from Edmonton, Alberta@TELUS with @Shawhelp adding #ShawBlueCurve to #Firestick, isn't it time you unblock #PikTV from running on devices that clearly can support the app
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Candace Elliott (@CandaceElliott) reported from Edmonton, AlbertaSo many dropped cell calls and no service sometimes in the city from @telus� Does 5G suck right now? #yeg #cellservice #telus
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Vahid Ayan βοΈπ¦ (@VAHIDAYAN) reported from Edmonton, Alberta@TELUS Why our home security (smart cameras) stops recording from time to time? We bought this service 2 months ago and not recording has happened twice. The 2nd one happed last week when we are away? How we should trust this service and tools?
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East meets West (@KeeperOfSheep) reported from Edmonton, Alberta@TELUS your dealers in SW Edmonton are giving you a bad reputation with repeated attempts to solicit door to door, even after saying no and advising to leave the property. Stop supporting these sales tactics and leave people alone in their homes.
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Sandra McLaren Boos (@SandraBoos) reported from Edmonton, Alberta@TELUS @TELUSsupport @teluslabtest I just spent 2 hours troubleshooting with a rep in regards to not receiving incoming calls on my cell phone for 2 weeks from Mar 30 to April 10 as per bill. They would NOT help me with compensation after problem fixed and regained service.
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Oiler Guy Steve (@Costello_stats) reported from Edmonton, Alberta@Robin_Brownlee @AmandaCTV @ctvedmonton The whole city looks like **** honestly. Weeds everywhere, grass uncut, garbage everywhere. It sucks, but you sympathize with the city as they try to juggle it all... your yard should be taken care of by @TELUS ASAP
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Lincoln Ho | Yegventures π»π¦π¨π¦ππ° (@yegventures) reported from Edmonton, Alberta@JohnZmhr @plbg_s @Bell @TELUS They can also make VODs free. It's not like people aren't paying for service. I pay nearly $200 for landline, internet, and TV (basic + Cantonese). It's probably why so many are switching to Netflix.
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Lincoln Ho | Yegventures π»π¦π¨π¦ππ° (@yegventures) reported from Edmonton, Alberta@SteveThePylon @dailytechnewssh @TELUSsupport @TELUS @Rogers I also used to use Shaw. Had to reboot my modem if I needed to work for an hour without lag. When I called to cancel, they tried to sell me some sort of speed boost service. Nope. They should've just never slowed it down.
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Lincoln Ho | Yegventures | δ½δ»€ζ π»π¦π¨π¦ππ° (@yegventures) reported from Edmonton, Alberta@JayIsPainting @TELUSsupport It's either a "bundle total" as it says (more than one service like phone or tv will give you permanent discounts), or a "monthly total". A rate protection plan (a 2-3 yr term) is always $10 more than a month to month with TELUS.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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PsudoMike π¨π¦ (@PsudoMike) reportedTelus took a $2.1 billion writedown on Telus Digital this quarter, the arm it built to sell AI and customer service work to other companies. Adjusted income still dropped 26 percent once you strip that out. I've built systems like this. The story sells long before anyone checks if the product holds up. Makes me wonder how many other Canadian telcos are carrying an AI unit priced on the same promise.
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π¨π¦Rupee D (@AR_Vancouver) reported@Kuljeet123r @Rogers Telus is answer. Try it and you wonβt regret. They have best Fiber internet and best customer service.
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the ε°γγ kaiju //HOODLUM on SPOTIFYβ‘οΈ (@cannaKAIJU) reportedHotspotting from hubbys phone cuz wifi is STILL NOT WORKING @TELUS
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Bikergofast (@Bikergofast) reported@pozpiggy86 @TELUSsupport I am amazed this worked out for you, I too use a provider on the telus network
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Holly (@Hollymcc3) reported@TELUS @TELUSsupport I had to call technical the other night because my emails were not working. The front line person I received - I donβt know what she did - but it didnβt help so tonight I went through ChatGPT and it helped me step-by-step and I fixed my own email problem!!!
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Randee (@UnmaskingMuse) reported@WilliamRobk Originally, March 5th 2024, they've been harassing me and threatening me since and is STILL holding my number hostage, demanding money to release it, so im paying for a 2nd line with @Eastlink and i havent had ONE single issue with them while @TELUS ONLY causes issues & trauma!
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Snowshoe Hare (@SnowshoeHare11) reported@TELUSsupport @NotHappyCamper1 I am in Kaslo, BC. My phone rang at around 8 pm on 22nd July and since then has been just a loud buzz on my phone line and no service. I can't figure out how to contact Telus to get help.
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saand β― (@mr_saandman) reportedSHIRSHIT **** MH TELUS TV APP LOGGED ME OUT AND I DONT GOT THE PASSWORD I MISSED THE RACE START πππ
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Mike Brennan (@MikeBre58407055) reported@MPelletierCIO If she was managing my money, I would redeem my investment. I'm guessing she isn't an actual Telus customer, so is clueless. The problem is the hideous customer service, they would be better if nobody picked up the phone. I cancelled my cable, took weeks.
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ειι±ΌοΌεΎηζ₯θͺη±εΎ·ε.ηΌζ―η΄ ζοΌ (@Gabriel66345738) reported@TELUSsupport I believe this may have been the work of a hacker or someone inside TELUS. Itβs almost impossible to resolve this issue online. Iβve tried many times before, but it has never been resolved.