Telus

Telus Outage Report in St. Albert, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in St. Albert, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in St. Albert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in St. Albert, Alberta 03/25/2026 03:35

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (22%)

    Phone (22%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near St. Albert, Alberta

The most recent Telus outage reports came from the following cities: Edmonton, St. Albert, Spruce Grove and Morinville.

Loading map, please wait...
City Problem Type Report Time
CanadaEdmonton Wi-fi
CanadaSt. Albert Phone
CanadaSt. Albert Phone
CanadaEdmonton Phone
CanadaEdmonton Wi-fi
CanadaEdmonton Wi-fi

Community Discussion

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Telus Issues Reports Near St. Albert, Alberta

Latest outage, problems and issue reports in St. Albert and nearby locations:

  • LiamLeroux42 Liam Leroux (@LiamLeroux42) reported from Edmonton, Alberta

    This is true, I don't love my landlord or Telus but they get all my support every month. All the artists get from me is a raspberry & a middle finger. 🙃

  • Stephane774 Yamamoto97 (@Stephane774) reported from Edmonton, Alberta

    @McFeenixx It’s 200 bucks but Telus lets you pay for it in 4 separate instalments of 50 bucks. Well worth the money , you literally get every game and I’ve never had any issues with the connection or lagging.

  • Roopanova 🦁🇨🇦 Bollywood Roop 🇨🇦 🦁 (@Roopanova) reported from Edmonton, Alberta

    I've been dealing with @Bell for 19 years. I continue to wonder why I deal with you guys. Continue to have the worst customer experience. Hey @TELUS @Rogers what are willing to do for me with regards to these cell phone plans.

  • ChrisLaBossiere Chris LaBossiere (@ChrisLaBossiere) reported from Edmonton, Alberta

    After waiting over an hour for @Shawhelp to call me back (they quoted 35 minutes - as 225th in the queue), I am going to bed and will turn off the ringer. I have ducks to kill on the am and can order my new @TELUS service tomorrow. Shaw TV can’t solve the buffering.

  • allantaylor allantaylor (@allantaylor) reported from Edmonton, Alberta

    @Mandoline79 @TELUS I’ve had some staggeringly confusing troubleshooting issues with them. It’s like they know they’re the only game in town for some services and they don’t even try to keep you happy.

  • CoolGuy54682288 Cool Guy (@CoolGuy54682288) reported from Edmonton, Alberta

    @TELUS @br_webb Bell, Rogers and Freedom: LOL Telus has no esim support!

  • 2Zero54 BryanBowen (@2Zero54) reported from Edmonton, Alberta

    @AzorcanGlobal @TELUS @TELUSsupport Mine was down for over 2 days. Didn’t even bother calling Telus about it because their customer service is horrible

  • miketheref Mike Malowany (@miketheref) reported from Edmonton, Alberta

    @IMPACTWRESTLING Is it up. Ordered it through my TV provider and have a blank screen. Having issues @TELUSsupport @TELUS

  • MajeauTyler Tyler Majeau 🏳️‍🌈 (@MajeauTyler) reported from Edmonton, Alberta

    If healthcare by TELUS is anything like their customer service for phones it’s gonna be a hard pass for me 😂 #ableg #abpoli

  • CastledwnsDan CastledwnsDan (@CastledwnsDan) reported from Edmonton, Alberta

    At the #telus store trying to get a billing issue fixed and maybe upgrade the phone. Person helping me seems good. Disputes center she’s talking to maybe sucks

  • sass3450 pat sasseville (@sass3450) reported from Edmonton, Alberta

    @Mandoline79 @TELUS They've been worst customer service in Canada for yrs. Just brutal!

  • yegventures Lincoln Ho | Yegventures 🇨🇦🇭🇰🇻🇦 (@yegventures) reported from Edmonton, Alberta

    @Mandoline79 @TELUS When I worked there, I started out as an Assure agent (tech support). The kind half hour wait I had today was unacceptable, let alone having to spent 2 hours on the phone. They kept contracting jobs overseas as well.

  • buoyantbabe Jacquelyn Reynolds (@buoyantbabe) reported from Edmonton, Alberta

    So this sucks. Not only is the 🏒 game blacked out, #telus changed the channels and I just found out I no longer get to watch the #Esks They are just getting more and more ❌ marked with this move

  • Artman101a artman101 (@Artman101a) reported from Edmonton, Alberta

    @NicelyNabil The one time my Telus works !!! yaaaaaaaaa lol I feel for you tho sucks when it messes up on a hockey game

  • CoolGuy54682288 Cool Guy (@CoolGuy54682288) reported from Edmonton, Alberta

    @TELUS @Apple None of the customers is 100% happy because you do not support esim!

  • 2Zero54 BryanBowen (@2Zero54) reported from Edmonton, Alberta

    More Telus email issues this morning. The $10 rebate doesn’t cut it #Telus #fixit

  • KrauseArik Arik Krause (@KrauseArik) reported from Edmonton, Alberta

    of hand, the money he gave me for his line, isn't coming in anymore, therefore it's all on me. I'm not even a @TELUS mobility customer, but their loyalty department has called me three times this week. Attempting to get me as a customer with amazing deals.

  • yegventures Lincoln Ho | Yegventures 🇨🇦🇭🇰🇻🇦 (@yegventures) reported from Edmonton, Alberta

    @ElleninSaigon @TELUS Don't even get me started about the home internet service. They've had 'rushmen' (high level) techs visit my house many times. At the time I stuck w them because they were my employer. Seriously considering bye bye to everything. To think I was close to getting home alarm w them

  • Roopanova 🦁🇨🇦 Bollywood Roop 🇨🇦 🦁 (@Roopanova) reported from Edmonton, Alberta

    Update on my experience with @Bell @Rogers @TELUS Bell - Continue to walk around there nonsense. Terrible service. Telus - Options and we can work together. Rogers - Let's set up a call and see if we can work together. Probably the most proactive out of three.

  • CoolGuy54682288 Cool Guy (@CoolGuy54682288) reported from Edmonton, Alberta

    @TELUS The most advanced phone on the most out-of-date company. No esim support!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • zulu153 Zulu (@zulu153) reported

    @jkmnew @TELUSsupport @PublicMobile The messenger app was the first casualty. At least the backup messenger (the notification app) worked even though the message was garbled. It gave the very important (most important) message - it is not your phone it is us Telus with the problem. Don't adjust you phone.

  • blakemitch Blake (@blakemitch) reported

    @TELUS so it would seem that you're having major issues with your mobile networks today? My cell service has been up and down all morning

  • StrategicResrch 𝚂𝚝𝚛𝚊𝚝𝚎𝚐𝚒𝚌𝚁𝚎𝚜𝚎𝚊𝚛𝚌𝚑🍁 (@StrategicResrch) reported

    Further to the ongoing #Telus outage, are other people now getting roaming charge notifications as well? Tried contacting them to remove them, but the message bounced back.

  • n_walia1 n walia (@n_walia1) reported

    @Ceeceefenton @NEWS1130 Turns out service is intermittent (Telus)

  • J_Ozzie Jaimie 🍁 (@J_Ozzie) reported

    @TELUSsupport what's going on with mobility, early this am "your service has been disconnected by the carrier" now it's on and off constantly.#telus #telusmobility

  • PotatoBomb3 PotatoBomb (@PotatoBomb3) reported

    @CrownEss0 @TELUSsupport Telus as a whole is clearly having issues and you expect the app to work flawlessly? I shouldn’t have to explain to you why it doesn’t work like that.

  • colbywoit C.Woit (@colbywoit) reported

    @emerycarter Bell uses Telus towers out west. I was out of service too! Thankfully back so I can call clients

  • JayWagner13 Jay Wagner (@JayWagner13) reported

    @Laydee_El @TELUSsupport Outage affecting Alberta and BC for Telus, bell, Koodo (at the very least)

  • DPeters123 DAVE (@DPeters123) reported

    all of BC and Alberta has no cell service with Telus.

  • corrozus Devon Wetheral (@corrozus) reported

    So Telus and Bell are going through an outage/issue right now, and while I understand frustration, the amount of ENTITLEMENT people are spouting while going through Twitter threads abt it is ******* HILARIOUS. No, they don't OWE you a ******* thing. Read the contract you signed.