1. Home
  2. ❯
  3. Companies
  4. ❯
  5. Telus
  6. ❯
  7. St. Albert
Telus

Telus outages and service status in St. Albert, Alberta

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Telus generated 1 outage signal in the last 24 hours around St. Albert, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Apr 18, 9:55 PM EDT.
  • 43% Internet (43%)
  • 33% Wi-fi (33%)
  • 11% Phone (11%)
  • 7% E-mail (7%)
  • 6% TV (6%)

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in St. Albert, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in St. Albert, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near St. Albert, Alberta

The most recent Telus outage reports came from the following cities: Edmonton, Spruce Grove, Sturgeon, St. Albert, and Morinville.

CityProblem TypeReport Time
Edmonton E-mail 14 hours ago
Edmonton Internet 3 days ago
Edmonton TV 3 days ago
Edmonton Wi-fi 9 days ago
Edmonton Wi-fi 10 days ago
Edmonton Internet 11 days ago

Nearby cities with recent reports

Edmonton

3 recent signals

14 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near St. Albert, Alberta

Latest outage, problems and issue reports in St. Albert and nearby locations:

  • dingdish
    Chris Dingman (@dingdish) reported from Edmonton, Alberta

    @TELUS your cable and wifi sucks!! And yes I’ve tried unplugging the modem and cable box πŸ™„πŸ™„πŸ™„πŸ™„πŸ€¬πŸ€¬

  • iamcsandiford
    CHRISTINAπŸ‡§πŸ‡§πŸ‡¨πŸ‡¦ (@iamcsandiford) reported from Edmonton, Alberta

    @TELUS @TELUSsupport why is my wifi cutting in and out? Are you guys having issues with your towers or something??

  • lawnmowerhosp
    Lawnmower Hospital (@lawnmowerhosp) reported from Edmonton, Alberta

    Don't know what going on today. Having major @TELUS issues with our phone. Extremely sorry. #Droppingcalls

  • JMarshyBosco93
    Joshua Marshall (@JMarshyBosco93) reported from Edmonton, Alberta

    @PierreVLeBrun I got Telus cable in Alberta & it’s not on any of the NHL Centre Ice channels. Bad look for the @NHL so far.

  • yegventures
    Lincoln Ho | Yegventures πŸ‡»πŸ‡¦πŸ‡¨πŸ‡¦πŸ‡­πŸ‡° (@yegventures) reported from Edmonton, Alberta

    @JohnZmhr @plbg_s @Bell @TELUS It's strangely an 'essential service' that has been rationed out by providers and streaming services it seems. Imagine if gas was only working 80% of the time or electricity was 60% power.

  • megskc_
    Megan cleveland (@megskc_) reported from St. Albert, Alberta

    @craigjesske @TELUS @TELUSsupport No service myself as well

  • CggGordon
    Unacceptable Chinese Gordon πŸ‘¨πŸ»πŸ§πŸ»β€β™‚οΈπŸ‘‚πŸ»πŸ¦»πŸ» (@CggGordon) reported from Edmonton, Alberta

    Ridiculous. Set up prepaid services with @TELUS because I owe $2200 to pay the contract off for my #iPhone13ProMax & #AppleWatchSeries7. Was supposed to receive an additional 500 mb for having auto top on and never received it. Store employees could not set up eSim so gave me a…

  • VAHIDAYAN
    Vahid Ayan β„οΈπŸ¦… (@VAHIDAYAN) reported from Edmonton, Alberta

    @TELUS Why our home security (smart cameras) stops recording from time to time? We bought this service 2 months ago and not recording has happened twice. The 2nd one happed last week when we are away? How we should trust this service and tools?

  • Harpe97
    ChiefBadger 37-25-9 (@Harpe97) reported from Edmonton, Alberta

    Hey #Telus .... thanks for wasting 3 hours of my life today with a no show, an error in the system is why the tech never showed. After an hour wait on the phone. So 4 hours, add in a pissy mood. 😑

  • flocboutique
    FlocBoutique YEG (@flocboutique) reported from Edmonton, Alberta

    LOL @TELUS internet down on #BoxingDay

  • newmusicmichael
    charbroiled gargoyle 🚠 (@newmusicmichael) reported from Edmonton, Alberta

    And the only way we can change things is with $$$. I’m slowly working on detangling myself from using any Telus services. I can’t support this company any longer.

  • yegventures
    Lincoln Ho | Yegventures | 何什恒 πŸ‡»πŸ‡¦πŸ‡¨πŸ‡¦πŸ‡­πŸ‡° (@yegventures) reported from Edmonton, Alberta

    @JayIsPainting @TELUSsupport It's either a "bundle total" as it says (more than one service like phone or tv will give you permanent discounts), or a "monthly total". A rate protection plan (a 2-3 yr term) is always $10 more than a month to month with TELUS.

  • KeeperOfSheep
    East meets West (@KeeperOfSheep) reported from Edmonton, Alberta

    @TELUS your dealers in SW Edmonton are giving you a bad reputation with repeated attempts to solicit door to door, even after saying no and advising to leave the property. Stop supporting these sales tactics and leave people alone in their homes.

  • KeeperOfSheep
    KeeperOfSheep (@KeeperOfSheep) reported from Edmonton, Alberta

    @YouTubeTV it's time to step up and #savecanada. @Bell @TELUS @RiverTVNow are not providing a viable service to Canadians

  • CameronJY71
    Cameron Young (@CameronJY71) reported from Edmonton, Alberta

    Tonight I learned that Canada πŸ‡¨πŸ‡¦ has THEE worse cell phone provider companies/plans! This is a issue that NEEDS to be fixed AND talked about more! These companies and plans are PIRACY! Laws HAVE to be made! #Rogers #Telus #Bell

  • LeviFlaman
    Levi Flaman (@LeviFlaman) reported from Edmonton, Alberta

    @reubhoney @andrew_leach There was one in the Telus Building that was refilled recently for the first time in weeks. Before the layoffs of cleaning staff and the outsourcing to BeeClean, this was never a problem that I recall encountering.

  • cdnantman
    Tony Hornung (@cdnantman) reported from Edmonton, Alberta

    $1000 @TELUS bill this month. 5X the previous month’s bill. All β€œairtime overage” charges. No warning, no courtesy call. Thanks for the β€œsupport”. Taking suggestions for a new service provider.

  • lynsonnenberg
    Lyn Sonnenberg πŸ‡¨πŸ‡¦ (@lynsonnenberg) reported from Edmonton, Alberta

    @e45mcmanus It’s a good thought. Our Telus issue was resolved by then as it was an afternoon appointment. Gave me time to actually have lunch (novel idea).

  • yegventures
    Lincoln Ho | Yegventures πŸ‡»πŸ‡¦πŸ‡¨πŸ‡¦πŸ‡­πŸ‡° (@yegventures) reported from Edmonton, Alberta

    @JohnZmhr @plbg_s @Bell @TELUS They can also make VODs free. It's not like people aren't paying for service. I pay nearly $200 for landline, internet, and TV (basic + Cantonese). It's probably why so many are switching to Netflix.

  • big_fan2019
    π•“π•šπ•˜_π•—π•’π•ŸπŸšπŸ˜πŸ™πŸ‘ (Non-Parody account) (@big_fan2019) reported from Edmonton, Alberta

    @TELUSsupport trying to rotate a video on the Telus OPTIK app sucks it doesn’t work why

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • HeyItsCherrry
    HeyItsCherry (@HeyItsCherrry) reported

    @jaimepern You'll get better internet with Telus... but their customer service is pretty dogshit - slightly worse than Rogers/Shaw. Call Rogers, tell them you're a telus customer and ask what they'll offer you to switch. Take that, call Telus - leverage it for a great deal.

  • chihawky
    Hawkey (@chihawky) reported

    @BenPopeCST You make this sound so exciting, mike and tripp make it sound like a baseball game... So f@3&ing borrrring!!! Haven't heard a chsn feed in almost a month... Telus center ice sucks.

  • jodyvance
    Jody Vance (@jodyvance) reported

    @vanuckfan56 @TELUS @TELUSsupport Hi. This is twitter. 😎 - I DM’d and tagged. They did not come through. My past contact did. Save your support contacts!

  • parodycab
    Episode 9 (@parodycab) reported

    @P_Ratchford @TELUSsupport Does Telus support illegal drug use? Yes or No only please.

  • sthomas10
    Sandra Thomas (@sthomas10) reported

    We’re on vacation so at the pool with music in the background & our server gave us her earring to get the SIM card out. It was a journey and Miguel never gave up. If there’s a @TELUS medal, he deserves it! πŸ₯‡πŸ₯‡

  • HeyItsCherrry
    HeyItsCherry (@HeyItsCherrry) reported

    @TELUSsupport Seriously I have to know.. @olivier_bibeau how much are they paying you? I've listened to "Better Together" easily 50 times now... You better be rich and never have to pay for your own phone, internet, or cable. Does your dad own Telus? I need answers...

  • RealMikeVersace
    MIKE πŸ†…πŸ…΄πŸ†πŸ†‚πŸ…°πŸ…²πŸ…΄ πŸ—£πŸ’¨ (@RealMikeVersace) reported

    @jodyvance @TELUS @TELUSsupport The most frustrating thing when dealing with customer service is th recording telling you to log in and use the app for your request. Trust me, if the request could be processed through the app/site - I WOULD. YOU THINK I WANT TO WAIT ON HOLD FOR AN HOUR TO SPEAK TO SOMEONE???

  • KevinInAbby
    K (@KevinInAbby) reported

    @TELUS @TELUSsupport Your iPhone app has so many issues lately! Playback errors for live tv all the time!! Do better!!!!

  • Johal6O4
    Johal (@Johal6O4) reported

    @6Nonny @zCallouts telus would never do this

  • sumhotdumbitch
    professional sidechick (@sumhotdumbitch) reported

    Who do I gotta **** at Telus cuz damn that bill ain’t it???? 😭