Telus outages and service status in St. Albert, Alberta
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Full Outage Map
- Telus generated 1 outage signal in the last 24 hours around St. Albert, including 1 direct report.
- The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
- The most recent signal from this area was received Sep 7, 5:56 PM EDT.
- Internet (69%)
- E-mail (6%)
- Total Blackout (6%)
- Wi-fi (6%)
- TV (6%)
- Phone (6%)
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in St. Albert, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in St. Albert, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near St. Albert, Alberta
The most recent Telus outage reports came from the following cities: Edmonton.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton
|
Phone | 17 hours ago |
|
Edmonton
|
Internet | 2 days ago |
|
Edmonton
|
Internet | 3 days ago |
|
Edmonton
|
Internet | 6 days ago |
|
Edmonton
|
Internet | 7 days ago |
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Edmonton
|
Internet | 8 days ago |
Nearby cities with recent reports
5 recent signals
Community Discussion
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Telus Issues Reports Near St. Albert, Alberta
Latest outage, problems and issue reports in St. Albert and nearby locations:
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Evie (@EvieNightstar) reported from Edmonton, Alberta@TinDizzy Telus just isn’t good in really old buildings. We switched to Shaw and have zero issues now.
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Cam. Aka Bawse 🇺🇦 (@DatBawse) reported from Edmonton, Alberta@SCUBADubois @TELUS Good to hear. I went to war with loyalties and retentions before just saying "ok cancel my service as of Sept 30" as I was signing up for new service under my parents name.
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Joshua Marshall (@JMarshyBosco93) reported from Edmonton, Alberta@PierreVLeBrun I got Telus cable in Alberta & it’s not on any of the NHL Centre Ice channels. Bad look for the @NHL so far.
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MEHAK GILL (@MehakGill123) reported from Edmonton, Alberta@TELUSsupport Please help Me with Account Number 38040078 i have been ripped off by telus.
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Levi Flaman (@LeviFlaman) reported from Edmonton, Alberta@reubhoney @andrew_leach There was one in the Telus Building that was refilled recently for the first time in weeks. Before the layoffs of cleaning staff and the outsourcing to BeeClean, this was never a problem that I recall encountering.
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Chris LaBossiere 🚠 (@ChrisLaBossiere) reported from Edmonton, AlbertaI am going to cancel my @Shawhelp cable service as a Christmas present to myself. 3 months of half of my channels not working, at full price, was being tolerated. Die Hard on Christmas Eve not working, unacceptable. @TELUS you’ll be up.... get ready. 🎄
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Mñso (@mnsomusic) reported from Edmonton, AlbertaTelus is Garbage, still not as bad as Rogers tho. They’ve been on the curb.
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East meets West (@KeeperOfSheep) reported from Edmonton, Alberta@TELUS how many clients are your online customer service chat agents expected to juggle at the same time. 20 minutes to confirm one detail, and a call from same agent asking for a different client confirms they juggle clients instead of resolving issues and moving on..
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Monika Social (@MonikaSocialYeg) reported from Edmonton, AlbertaAnyone else’s Telus Pik Tv not working?
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Unacceptable Chinese Гордон 👨🏻🧏🏻♂️👂🏻🦻🏻 (@CggGordon) reported from Edmonton, Alberta@TELUSsupport Not happy with you Telus. You are losing my support fast.
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Megan cleveland (@megskc_) reported from St. Albert, Alberta@craigjesske @TELUS @TELUSsupport No service myself as well
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CHRISTINA🇧🇧🇨🇦 (@iamcsandiford) reported from Edmonton, Alberta@TELUS @TELUSsupport why is my wifi cutting in and out? Are you guys having issues with your towers or something??
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***** (@WillyGrant) reported from Edmonton, AlbertaI’m paying for a service from @Shawhelp that I’m not receiving. I call. You are unable to fix. I ask for a credit for the 36 days of non-service and I’m offered 14 days. Why would you continue to charge me for a service I’m not receiving? @TELUS I’d like to switch.
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🎂 🚧 Jeff Nachtigall (@dirklancer) reported from Edmonton, Alberta@Ell_Chris I emailed picture of the "Telus Field" parking sign, and the "ReMax Field" sign at the entrance, and said I wasn't aware of any event at (or the existence of) "Telus Field". I was then told the issue was resolved.
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Katy Mackay (@KatyMackay) reported from Edmonton, Albertahey @TELUSsupport, I’ve talked to two Telus tech support people already today. No access to Twitter, app or browser, while on wifi. Fine on data. The tech guys reset it and I get access for a minute, and then it goes out again. I see BC also had this issue.
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Cameron Young (@CameronJY71) reported from Edmonton, AlbertaTonight I learned that Canada 🇨🇦 has THEE worse cell phone provider companies/plans! This is a issue that NEEDS to be fixed AND talked about more! These companies and plans are PIRACY! Laws HAVE to be made! #Rogers #Telus #Bell
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Jigga (@yegnav) reported from Edmonton, Alberta@TELUSsupport Telus charging me $1,900 for a phone bill. Been trying to get a resolution for months but instead I get warnings to pay. Will anyone correct my bill or do I need to cancel my companies services?
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Steve P (@starchoice) reported from Edmonton, Alberta@TELUSsupport Why doesn’t #TELUS provide any support for its e-mail migration? Tech support has provided no follow-up support. Numerous follow-up e-mails to CarlMichaelO.TELUSFIbreSupport just get ignored.
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NadineBaileyUnifor (@NadineYeg) reported from Edmonton, Alberta@TELUS @TELUSsupport you changed emails and I still can’t access. 2 days on the phone and still not help. #horrible #worstserviceever
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Ross Flats Vintage Apparel (@RossFlats) reported from Edmonton, Alberta@EdmFootballTeam @TELUS “It’s all how you look at it, we’re either short 5 yards for a 1st down or we only need 5 yards to keep the chains moving”
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Glorious God (@GloriousGod01) reportedYou do not need a degree, a CV, or years of experience to start earning in dollars from your phone or laptop. These remote roles are actively hiring beginners right now in 2026 and most people have never heard of them: 1. Sales Development Representative (SDR): reach out to potential customers via email on behalf of international companies. No cold calls required for most roles. One of the highest paying entry level remote jobs available. Pay ranges from $3,333 to $5,833 per month plus commission. - Apply on We Work Remotely (weworkremotely. com). 2. Content Moderator: review and flag content on social media platforms and apps to ensure it meets community guidelines. No experience needed. Pay ranges from $1,000 to $2,200 per month. - Apply on Jobright. ai and Telus International (telusinternational. com). 3. Social Media Manager: manage Instagram, X, TikTok, and Facebook pages for small businesses. If you already use social media daily, you already have the foundation. Pay ranges from $1,000 to $3,000 per month. - Apply on Upwork (upwork. com) and Fiverr (fiverr. com). 4. User Experience Tester: test websites and apps and give feedback on how they work. Takes 10 to 20 minutes per test. Pay is $10 to $20 per test. - Apply on UserTesting (usertesting. com) and TryMyUI (trymyui. com). 5. Freelance Translator: translate documents, emails, and content between languages you already speak. If you are bilingual, this is one of the easiest ways to earn remotely. Pay ranges from $800 to $2,800 per month. - Apply on ProZ (proz. com) and Gengo (gengo. com). 6. Bookkeeping Assistant: help small business owners organize their financial records using simple tools like Excel or QuickBooks. Free training available on YouTube and Coursera. Pay ranges from $1,500 to $3,500 per month. - Apply on Belay (belaysolutions. com) and Upwork. 7. Podcast Editor: edit audio recordings for content creators and businesses. Free to learn on YouTube using Audacity or GarageBand. Pay ranges from $500 to $3,000 per month depending on volume. - Apply on Upwork and Fiverr. 8. Email Copywriter: write marketing emails for businesses trying to sell their products. One of the most in-demand remote skills right now and completely learnable in 30 days. Pay ranges from $1,000 to $5,000 per month. - Apply on Upwork and LinkedIn. Pick one. Learn it in well. Apply. The market is open. Above all, love God.
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Sandilou2u (@sandilou2u) reportedStill unsatisfied @TELUS . It's taken over a year to resolve a billing issue. I call, they credit. They reset my plan to cancel this issue. Still seeing "additional email". Support's key line: I understand your frustration. I've heard it so often, I know it's part of training.
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krufrank (Cutting Edge Comics) (@krufrank) reported🎼 I hate Telus. I hate Telus. 🎶 I cannot express in words how much I hate Telus and their lack of customer service. 🎵 @TELUSsupport
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Snepts’ Skate (@GroeningRyan) reported@PartPhil @TELUS got busted using Ai to get rid of customer service accents of their offshore employees.
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starfishlb (@Starfishlb) reportedHow to ruin a business by @telus a business moves & brings telus they state same # but lie & then stated same accnt # but lied & then cut off the bus bc bus was paying old accnt # and telus not set back up 10 days later !!! WTF on hold for 8 hours not fixed
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TELUS (@TELUS) reported@bigmatt_f Hey Matt, looks like the TV signal's been lost. Sounds like this may be an ongoing thing? Usually this happens when there's an issue getting the signal to the TV box. That could be caused by anything in the line as far back as Telus, if you experience internet issues as well, or it could be something as simple as the cable, or wireless connection from the modem/boost to the box. If it's wireless , try rebooting modem/hub, boost, then tv box, and if it's wired, do the same thing but reboot any adapters that the cables might be hooked up to as well. Telus expert messaging in the app is your best bet for troubleshooting with a person the digital space, or you can give us a call and can help you with next steps. If something like this is Telus caused, we can definitely credit for the downtime.
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Carey Bolam (@CareyBolam) reported@TELUS Are you sure? I got an "Improve your Telus Service ..." about the call I received asking me to rate the CSR's performance
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DividendBoomer (@BoomerDivvies) reported@cyberlander_ @TELUS No, I use shaw at home for internet. This is for our business lines and internet where the problems are occurring. They fcked up our transition from copper to fibre optic, which they asked for, and now I'm dealing with their incompetence.
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Pelch61 (@I2LENS) reported@Frid45 RBC and TD Bank have large investments in the USA. Their brand is everywhere down there. Rogers, Telus and Bell sell iPhones, which is made by an American company call Apple. Metro, Sobeys and Loblaws sell American produce and other products that are American. Can you really be this stupid?
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DividendBoomer (@BoomerDivvies) reported@rhum01 @TELUS It's mostly a signal of hate!