Telus outages and service status in St. Albert, Alberta

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Telus generated 1 outage signal in the last 24 hours around St. Albert, including 1 direct report.
The most common problems reported in this area mention Internet, TV, and Wi-fi.
The most recent signal from this area was received Apr 27, 7:43 PM EDT.

Internet (40%)
TV (20%)
Wi-fi (15%)
Phone (15%)
E-mail (10%)

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in St. Albert, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in St. Albert, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	St. Albert	Baseline
Apr 27, 8:20 AM EDT	0	0	0
Apr 27, 8:40 AM EDT	0	0	0
Apr 27, 9:00 AM EDT	0	0	0
Apr 27, 9:20 AM EDT	0	0	0
Apr 27, 9:40 AM EDT	0	0	0
Apr 27, 10:00 AM EDT	0	0	0
Apr 27, 10:20 AM EDT	0	0	0
Apr 27, 10:40 AM EDT	0	0	0
Apr 27, 11:00 AM EDT	0	0	0
Apr 27, 11:20 AM EDT	0	0	0
Apr 27, 11:40 AM EDT	0	0	0
Apr 27, 12:00 PM EDT	0	0	0
Apr 27, 12:20 PM EDT	0	0	0
Apr 27, 12:40 PM EDT	0	0	0
Apr 27, 1:00 PM EDT	0	0	0
Apr 27, 1:20 PM EDT	0	0	0
Apr 27, 1:40 PM EDT	0	0	0
Apr 27, 2:00 PM EDT	0	0	0
Apr 27, 2:20 PM EDT	0	0	0
Apr 27, 2:40 PM EDT	0	0	0
Apr 27, 3:00 PM EDT	0	0	0
Apr 27, 3:20 PM EDT	0	0	0
Apr 27, 3:40 PM EDT	0	0	0
Apr 27, 4:00 PM EDT	0	0	0
Apr 27, 4:20 PM EDT	0	0	0
Apr 27, 4:40 PM EDT	0	0	0
Apr 27, 5:00 PM EDT	0	0	0
Apr 27, 5:20 PM EDT	0	0	0
Apr 27, 5:40 PM EDT	0	0	0
Apr 27, 6:00 PM EDT	0	0	0
Apr 27, 6:20 PM EDT	0	0	0
Apr 27, 6:40 PM EDT	0	0	0
Apr 27, 7:00 PM EDT	0	0	0
Apr 27, 7:20 PM EDT	0	0	0
Apr 27, 7:40 PM EDT	0	0	0
Apr 27, 8:00 PM EDT	0	0	0
Apr 27, 8:20 PM EDT	0	0	0
Apr 27, 8:40 PM EDT	0	0	0
Apr 27, 9:00 PM EDT	0	0	0
Apr 27, 9:20 PM EDT	0	0	0
Apr 27, 9:40 PM EDT	0	0	0
Apr 27, 10:00 PM EDT	0	0	0
Apr 27, 10:20 PM EDT	0	0	0
Apr 27, 10:40 PM EDT	0	0	0
Apr 27, 11:00 PM EDT	0	0	0
Apr 27, 11:20 PM EDT	0	0	0
Apr 27, 11:40 PM EDT	0	0	0
Apr 28, 12:00 AM EDT	0	0	0
Apr 28, 12:20 AM EDT	0	0	0
Apr 28, 12:40 AM EDT	0	0	0
Apr 28, 1:00 AM EDT	0	0	0
Apr 28, 1:20 AM EDT	0	0	0
Apr 28, 1:40 AM EDT	0	0	0
Apr 28, 2:00 AM EDT	0	0	0
Apr 28, 2:20 AM EDT	0	0	0
Apr 28, 2:40 AM EDT	0	0	0
Apr 28, 3:00 AM EDT	0	0	0
Apr 28, 3:20 AM EDT	0	0	0
Apr 28, 3:40 AM EDT	0	0	0
Apr 28, 4:00 AM EDT	0	0	0
Apr 28, 4:20 AM EDT	0	0	0
Apr 28, 4:40 AM EDT	0	0	0
Apr 28, 5:00 AM EDT	0	0	0
Apr 28, 5:20 AM EDT	0	0	0
Apr 28, 5:40 AM EDT	0	0	0
Apr 28, 6:00 AM EDT	0	0	0
Apr 28, 6:20 AM EDT	0	0	0
Apr 28, 6:40 AM EDT	0	0	0
Apr 28, 7:00 AM EDT	0	0	0
Apr 28, 7:20 AM EDT	0	0	0
Apr 28, 7:40 AM EDT	0	0	0
Apr 28, 8:00 AM EDT	0	0	0
Apr 28, 8:20 AM EDT	0	0	0

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near St. Albert, Alberta

The most recent Telus outage reports came from the following cities: Edmonton, St. Albert, Spruce Grove, and Sturgeon.

City	Problem Type	Report Time
Edmonton	Phone	13 hours ago
Edmonton	Internet	3 days ago
Edmonton	TV	3 days ago
St. Albert	TV	3 days ago
Edmonton	Internet	5 days ago
Edmonton	Internet	7 days ago

Nearby cities with recent reports

Edmonton

6 recent signals

13 hours ago

St. Albert

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near St. Albert, Alberta

Latest outage, problems and issue reports in St. Albert and nearby locations:

Megan cleveland (@megskc_) reported 1 minute ago from St. Albert, Alberta
@craigjesske @TELUS @TELUSsupport No service myself as well
East meets West (@KeeperOfSheep) reported 4 minutes ago from Edmonton, Alberta
@TELUS your dealers in SW Edmonton are giving you a bad reputation with repeated attempts to solicit door to door, even after saying no and advising to leave the property. Stop supporting these sales tactics and leave people alone in their homes.
Chris (@patsnation0917) reported 7 minutes ago from Edmonton, Alberta
Has anyone elses @TELUS service been ****** lately? Mine's been glitchy and lags everytime I use the guide. I've reset everything by unplugging and plugging in again. Had service guys out here 3 times in the last 4 months. Is @shaw any better?
Chris LaBossiere 🚠 (@ChrisLaBossiere) reported 11 minutes ago from Edmonton, Alberta
@ryzshrn @Shawhelp @TELUS Ug!!! It’s just so maddening. $150 a month for SHITTY tv service.
Lawnmower Hospital (@lawnmowerhosp) reported 14 minutes ago from Edmonton, Alberta
Don't know what going on today. Having major @TELUS issues with our phone. Extremely sorry. #Droppingcalls
Cam. Aka Bawse 🇺🇦 (@DatBawse) reported 15 minutes ago from Edmonton, Alberta
@SCUBADubois @TELUS @CRTCeng When we moved last September I fought with Telus to extend the contract at the new pricing. They wouldnt do it. So we just called in for "new" service under my parents name and got all the deals/freebies so easily.
Mary-Helen Clark (@MHClark2617) reported 16 minutes ago from Edmonton, Alberta
Can any #yeg peeps tell me their thoughts on @ShawInfo? My @TELUS internet has been out for 7 hours after I was told the issue was resolved and I need a new provider.
Windshield Edmonton (Phil) (@YEGwindshield) reported 17 minutes ago from Edmonton, Alberta
@magzvee9 @TELUS @TELUSsupport SIM card issue Can you get dialtine? Try restarting...
I_am_no_one (@Deaner_232) reported 17 minutes ago from Edmonton, Alberta
@nothatsyou Damn, I was hoping for much higher speeds this week. I guess I'll put up with my normal Telus 5g signal til then!
Sheepleslayer (@sheepleslayer69) reported 29 minutes ago from Edmonton, Alberta
@WesDJones @Mr_Alberta @DrJacobsRad Sure, but the flipside of that is Edtel and AGT were World leaders in technology, their research labs were set up to help with the war effort both were sold on the cheap to Telus in the name of privatization and Albertan's are not better off because of this deal
East meets West (@KeeperOfSheep) reported 29 minutes ago from Edmonton, Alberta
@TELUS are you actively calling customers attempting to upgrade to iPhone 14? call from 18665582273, when I said no thank you, I'm not looking to upgrade right now, I got an immediate hang up, no "thank you", no "have a good evening" ? your outsourcing hurts your reputation.
Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported 36 minutes ago from Edmonton, Alberta
@trinighyul @TELUSsupport @TELUS Oh that's horrible. A couple years ago I was part of the 1% of users who had no email service for weeks.
Can someone help me open this jar? (@irobox_Cap) reported 39 minutes ago from Edmonton, Alberta
@TELUS wtf I was supposed to get a TV with my home severices and now I'm not. Come pick up your cable boxes
Stuart Kehrig (@stukehrig) reported 40 minutes ago from Edmonton, Alberta
****, ****, **** **** @TELUS Your website sucks, it times out my changing cable package and wants to sell me a wifi booster starter pack when I have one and all I want is an expansion pack.
Young Millennial Chinese Гордон👨🏻🧏🏻‍♂️🦻🏻🗣!! (@CggGordon) reported 41 minutes ago from Edmonton, Alberta
@mwgbanks @TELUS @TELUSsupport Those are not bad speeds depending on the device. The free wifi I was using where I live was fluctuating really badly from as low as 2-5 Mbps so it was virtually unusable at some points. Have been wanting to get PureFibre for a long time now. Hopes are to get at least 1000 Mbps.
rmthespian (@rmthespian) reported 47 minutes ago from St. Albert, Alberta
@maxfawcett @TD_Canada I felt bad for the Telus rep as I’m sure he and so many others were being overwhelmed. First thing he did was apologize profusely for the wait. I just wish they had the call back system instead of waiting that long.
Bigfella4900 (@bigfella4900) reported 48 minutes ago from Edmonton, Alberta
@AlleyDalley Alley....just switch to TELUS and dont worry about things....I can help you....DM me if you want to switch
MEHAK GILL (@MehakGill123) reported 53 minutes ago from Edmonton, Alberta
@TELUSsupport Please help Me with Account Number 38040078 i have been ripped off by telus.
Chris (@patsnation0917) reported 56 minutes ago from Edmonton, Alberta
Hey @TELUS your services are ****. Why the hell am I paying for a glitching and freezing tv service. It 2021. Get your **** together.
Vahid Ayan ❄️🦅 (@VAHIDAYAN) reported 59 minutes ago from Edmonton, Alberta
@TELUS Why our home security (smart cameras) stops recording from time to time? We bought this service 2 months ago and not recording has happened twice. The 2nd one happed last week when we are away? How we should trust this service and tools?

Telus Issues Reports

Latest outage, problems and issue reports in social media:

EMO LEBLANC™©®🎙️ RECORDING ARTIST 🇺🇸 (@CountryMusicEmo) reported 7 minutes ago
I have to say that @TELUSsupport @TELUS is the biggest pain in the *** ! Customer Service Sucks and their service is the shits ! But they don't care because the stupid idiots who use Telus will buy **** on a stick !
Alien Peteys 👽🇸🇪🏒💯🇨🇦🇺🇦 (@Grampahockey1) reported 7 minutes ago
Had to call Telus (2 hours on hold ) myself took a week and 5 min to fix
Ungovernable. Speaker of truths. (@NothinToSeeHere) reported 8 minutes ago
This boondoggle of govt waste is not about Telus, it’s about horribly run govt programs that don’t solve problems or produce positive outcomes.
Leroy (@Leroy9959171040) reported 9 minutes ago
@ProvoGal01 @TELUS @TELUSsupport I never answer those calls, ignore them.
RageAgainstTheElites🇨🇦🇮🇹🇺🇦 (@RageAtTheElites) reported 9 minutes ago
@ProvoGal01 @TELUS @TELUSsupport You wanna pay low mobile rates, talk to the people in India, if not we have the Canadian Cusotmer Service line, but that cost $15 more a month. Your choice.
Nunya Biznez (@Junojive) reported 10 minutes ago
@ProvoGal01 @TELUS @TELUSsupport I cancelled all telus ****. Starlink is the way
Fat & Furious (@Monthon92467113) reported 14 minutes ago
@ProvoGal01 @TELUS @TELUSsupport Called the customer service of my bank yesterday. Some trailer trash answered the phone, I hanged up right away. I called again, another trailer trash answered the phone again, I hanged up again. Called third time, a filipina answered the phone. And I was like, thank God.
Gursimrat saini (@gursimrat_17) reported 15 minutes ago
@TELUSsupport such a worse experience with Telus. No body knows anything about internet. Two guys come to setup and diagnose internet and issue still persists. No one takes issue seriously. I work from home and my work suffers.
Oilers Insiderr (@Oilers_Insiderr) reported 15 minutes ago
@JackieBee_16 Sportsnet I think. Same thing happens here. Telus sucks though
Jennifer from YWG 🇨🇦🇺🇦🍁🏳️‍🌈 (@Jenniferl554563) reported 16 minutes ago
@sarobertsonca @ShelbyHappy Maybe Pierre Poilievre negotiated a payment arrangement for a customer on his paper route. Or when he did collections at Telus. Tons of experience.