Telus Outage in St. Albert, Alberta

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

 Problems detected at Telus

Telus problems in the last 24 hours in St. Albert, Alberta

Telus Outage Chart in St. Albert, Alberta 10/31/2020 11:30

October 31: Problems at Telus

Telus is having issues since 05:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Internet 59.89% Internet
  • Phone 16.58% Phone
  • TV 10.70% TV
  • E-mail 5.08% E-mail
  • Wi-fi 4.81% Wi-fi
  • Total Blackout 2.94% Total Blackout

Telus Outage Map Near St. Albert, Alberta

The most recent outage reports and issues originated from Edmonton, Spruce Grove, St. Albert and Morinville.

CanadaEdmonton Phone
CanadaEdmonton Phone
CanadaEdmonton E-mail
CanadaEdmonton Total Blackout
CanadaEdmonton Internet
CanadaEdmonton Internet

Telus in St. Albert, Alberta Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Telus Issues Reports Near St. Albert, Alberta

Latest outage, problems and issue reports in St. Albert and nearby locations:
  • RossFlats Ross Flats Vintage Apparel (@RossFlats) reported from Edmonton, Alberta

    @EdmFootballTeam @TELUS “It’s all how you look at it, we’re either short 5 yards for a 1st down or we only need 5 yards to keep the chains moving”

  • CandaceElliott Candace Elliott (@CandaceElliott) reported from Edmonton, Alberta

    @TELUSsupport I have a PVR that freezes, I have spotty wifi and Telus is blaming an old cord that we have coming into our house for slow wifi...? Well then help me! It’s Telus Wi-Fi and Telus TV!

  • sheepleslayer69 Sheepleslayer (@sheepleslayer69) reported from Edmonton, Alberta

    @WesDJones @Mr_Alberta @DrJacobsRad Sure, but the flipside of that is Edtel and AGT were World leaders in technology, their research labs were set up to help with the war effort both were sold on the cheap to Telus in the name of privatization and Albertan's are not better off because of this deal

  • newmusicmichael charbroiled gargoyle 🚠 (@newmusicmichael) reported from Edmonton, Alberta

    And the only way we can change things is with $$$. I’m slowly working on detangling myself from using any Telus services. I can’t support this company any longer.

  • ChadOhman Physically Distanced Chad Ohman (@ChadOhman) reported from Edmonton, Alberta

    @TELUS I downgraded from gigabit to 750 and now my upload is half what I’m paying for. It’s been a month, your manager went on vacation and has since failed to reply to me. I’ve but over 30 hours into fixing your problem. The CRTC has the complaint.

  • Harpe97 ChiefBadger 37-25-9 (@Harpe97) reported from Edmonton, Alberta

    Is it just me or does @TELUS have the worst, most time consuming prompts on the phone? Even for something simple that you need a quick answer for clarification on your bill. And the new 4K cable box is brutal service compared to regular cable? Is it the new Samsung tv? 😡

  • VAHIDAYAN Vahid Ayan ❄️🦅 (@VAHIDAYAN) reported from Edmonton, Alberta

    @TELUS Why our home security (smart cameras) stops recording from time to time? We bought this service 2 months ago and not recording has happened twice. The 2nd one happed last week when we are away? How we should trust this service and tools?

  • Harpe97 ChiefBadger 37-25-9 (@Harpe97) reported from Edmonton, Alberta

    Hey #Telus .... thanks for wasting 3 hours of my life today with a no show, an error in the system is why the tech never showed. After an hour wait on the phone. So 4 hours, add in a pissy mood. 😡

  • MHClark2617 Mary-Helen Clark (@MHClark2617) reported from Edmonton, Alberta

    Can any #yeg peeps tell me their thoughts on @ShawInfo? My @TELUS internet has been out for 7 hours after I was told the issue was resolved and I need a new provider.

  • MHClark2617 Mary-Helen Clark (@MHClark2617) reported from Edmonton, Alberta

    Really disappointed in @TELUS, who suspended my service with zero warning, leaving my entire home without internet. This is the second time it’s happened in a year. Maybe it’s time to make the switch to @shaw.

  • David_Yeh socially_awkward (@David_Yeh) reported from Edmonton, Alberta

    Telus fixed our PVR not recording issue by replacing our digital box, but now our box randomly freezes and reboots and it super hot to the touch 😡🤬😩🧐

  • Madi39 Madison Moroz: PLAYOFF BOUND!!! (@Madi39) reported from Edmonton, Alberta

    Ummmm my tv signal is now lost?!! Wtf Telus

  • tburns34 Taylor Burns (@tburns34) reported from St. Albert, Alberta

    Hey @TELUSBusiness you’re customer service is horrifying. Made the switch to Shaw and will be switching my home internet and personal cell phone as well. You’re a joke @TELUS

  • ChadOhman Physically Distanced Chad Ohman (@ChadOhman) reported from Edmonton, Alberta

    @telus @TELUSsupport when I say “activation code” to your annoying IVR, it should send me to technical support, not billing. 30 mins waiting on hold for nothing. It’s 2020 and voice recognition is better than that.

  • JMarshyBosco93 Joshua Marshall (@JMarshyBosco93) reported from Edmonton, Alberta

    @PierreVLeBrun I got Telus cable in Alberta & it’s not on any of the NHL Centre Ice channels. Bad look for the @NHL so far.

  • dingdish Chris Dingman (@dingdish) reported from Edmonton, Alberta

    @TELUS your cable and wifi sucks!! And yes I’ve tried unplugging the modem and cable box 🙄🙄🙄🙄🤬🤬

  • stukehrig Stuart Kehrig (@stukehrig) reported from Edmonton, Alberta

    ****, ****, **** **** @TELUS Your website sucks, it times out my changing cable package and wants to sell me a wifi booster starter pack when I have one and all I want is an expansion pack.

  • Costello_stats Oiler Guy Steve (@Costello_stats) reported from Edmonton, Alberta

    @Robin_Brownlee @AmandaCTV @ctvedmonton The whole city looks like **** honestly. Weeds everywhere, grass uncut, garbage everywhere. It sucks, but you sympathize with the city as they try to juggle it all... your yard should be taken care of by @TELUS ASAP

  • KeeperOfSheep KeeperOfSheep (@KeeperOfSheep) reported from Edmonton, Alberta

    @YouTubeTV it's time to step up and #savecanada. @Bell @TELUS @RiverTVNow are not providing a viable service to Canadians

  • cdnantman Tony Hornung (@cdnantman) reported from Edmonton, Alberta

    $1000 @TELUS bill this month. 5X the previous month’s bill. All “airtime overage” charges. No warning, no courtesy call. Thanks for the “support”. Taking suggestions for a new service provider.

Telus Issues Reports

Latest outage, problems and issue reports in social media:
  • CreepyXL 𝕯𝖗𝖊𝖆𝖉 𝕻𝖎𝖗𝖆𝖙𝖊 (@CreepyXL) reported

    I'm pissed off. Its time to upgrade my plan w/@TELUS and they're like yeah $0 down, just owe the last $50 on your phone. Go through the long process selecting plans and all that then POW 0 down became $238 due now in taxes. That takes some ***** to lead us on like that.

  • AndremmackoM André M Macko (@AndremmackoM) reported

    @rusty_deluce @TELUS I'd just like service first!

  • redhawkeatriver Chuck (@redhawkeatriver) reported

    @PublicMobile Why did you have to get hooked up with Telus there are the worst company in the world they cheat steal and you can’t get clear of them once you get close to them and I think they’re using that Chinese 5G out of Vancouver for their Internet I may leave

  • faxz9318 faxz (@faxz9318) reported

    @hmetromy PRK pun okay tok abah.. but use new channel of voting la. maybe those people in SPR are too old to innovate.. look at new US system.. they imposed postage voting system as an alternative due to covid.. kalau SPR telus then there shouldnt be any problem to go with postage voting.

  • Daemonyxx Daemonyx 🖤 (@Daemonyxx) reported

    @Shawhelp Would be a better night if I was able to watch the next episode of The Mandalorian. But my internet service is down and I have zero support for it. I pay over $100 / month just for internet, and I keep having to use my phone data to access the internet. I should switch to Telus

  • rusty_deluce Rusty 🇨🇦 Make him #OneTermTrump by voting Blue (@rusty_deluce) reported

    @TELUS **** off Telus, you overcharge Canadians enough already.

  • Brandon_1985 Brandon C. (@Brandon_1985) reported

    @TELUS and @CraveCanada wtf? So glad I recorded “Black Christmas (2019)” expecting to watch the remake only to play said recording to see it’s the original from the ‘70s!

  • libreechange1 Kim McLean (@libreechange1) reported

    @TELUSsupport I’ve been waiting for over 1 hour on hold w/Telus Tech Support Home Service because my Telus home phone says it’s not in service when people try to call me. Lines to house look good and Billing says I’m paying for that service. What the heck??

  • PH811 PH8 (@PH811) reported

    @danisu87 My mother in law had pink everything on her tv one day. By the time I got there she had tried to fix it with the dedicated tv remote. I first had to set the tv back to English and fix all the sound settings. Unplug and replugged the TELUS box. Fixed

  • RossFlats Ross Flats Vintage Apparel (@RossFlats) reported from Edmonton, Alberta

    @EdmFootballTeam @TELUS “It’s all how you look at it, we’re either short 5 yards for a 1st down or we only need 5 yards to keep the chains moving”