Telus outages and service status in St. Albert, Alberta

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Telus generated 1 outage signal in the last 24 hours around St. Albert, including 1 direct report.
The most common problems reported in this area mention Internet, Phone, and Wi-fi.
The most recent signal from this area was received May 27, 11:28 PM EDT.

Internet (55%)
Phone (23%)
Wi-fi (10%)
TV (10%)
Total Blackout (3%)

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in St. Albert, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in St. Albert, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	St. Albert	Baseline
May 27, 9:20 AM EDT	0	0	0
May 27, 9:40 AM EDT	0	0	0
May 27, 10:00 AM EDT	0	0	0
May 27, 10:20 AM EDT	0	0	0
May 27, 10:40 AM EDT	0	0	0
May 27, 11:00 AM EDT	0	0	0
May 27, 11:20 AM EDT	0	0	0
May 27, 11:40 AM EDT	0	0	0
May 27, 12:00 PM EDT	0	0	0
May 27, 12:20 PM EDT	0	0	0
May 27, 12:40 PM EDT	0	0	0
May 27, 1:00 PM EDT	0	0	0
May 27, 1:20 PM EDT	0	0	0
May 27, 1:40 PM EDT	0	0	0
May 27, 2:00 PM EDT	0	0	0
May 27, 2:20 PM EDT	0	0	0
May 27, 2:40 PM EDT	0	0	0
May 27, 3:00 PM EDT	0	0	0
May 27, 3:20 PM EDT	0	0	0
May 27, 3:40 PM EDT	0	0	0
May 27, 4:00 PM EDT	0	0	0
May 27, 4:20 PM EDT	0	0	0
May 27, 4:40 PM EDT	0	0	0
May 27, 5:00 PM EDT	0	0	0
May 27, 5:20 PM EDT	0	0	0
May 27, 5:40 PM EDT	0	0	0
May 27, 6:00 PM EDT	0	0	0
May 27, 6:20 PM EDT	0	0	0
May 27, 6:40 PM EDT	0	0	0
May 27, 7:00 PM EDT	0	0	0
May 27, 7:20 PM EDT	0	0	0
May 27, 7:40 PM EDT	0	0	0
May 27, 8:00 PM EDT	0	0	0
May 27, 8:20 PM EDT	0	0	0
May 27, 8:40 PM EDT	0	0	0
May 27, 9:00 PM EDT	0	0	0
May 27, 9:20 PM EDT	0	0	0
May 27, 9:40 PM EDT	0	0	0
May 27, 10:00 PM EDT	0	0	0
May 27, 10:20 PM EDT	0	0	0
May 27, 10:40 PM EDT	0	0	0
May 27, 11:00 PM EDT	0	0	0
May 27, 11:20 PM EDT	0	0	0
May 27, 11:40 PM EDT	0	0	0
May 28, 12:00 AM EDT	0	0	0
May 28, 12:20 AM EDT	0	0	0
May 28, 12:40 AM EDT	0	0	0
May 28, 1:00 AM EDT	0	0	0
May 28, 1:20 AM EDT	0	0	0
May 28, 1:40 AM EDT	0	0	0
May 28, 2:00 AM EDT	0	0	0
May 28, 2:20 AM EDT	0	0	0
May 28, 2:40 AM EDT	0	0	0
May 28, 3:00 AM EDT	0	0	0
May 28, 3:20 AM EDT	0	0	0
May 28, 3:40 AM EDT	0	0	0
May 28, 4:00 AM EDT	0	0	0
May 28, 4:20 AM EDT	0	0	0
May 28, 4:40 AM EDT	0	0	0
May 28, 5:00 AM EDT	0	0	0
May 28, 5:20 AM EDT	0	0	0
May 28, 5:40 AM EDT	0	0	0
May 28, 6:00 AM EDT	0	0	0
May 28, 6:20 AM EDT	0	0	0
May 28, 6:40 AM EDT	0	0	0
May 28, 7:00 AM EDT	0	0	0
May 28, 7:20 AM EDT	0	0	0
May 28, 7:40 AM EDT	0	0	0
May 28, 8:00 AM EDT	0	0	0
May 28, 8:20 AM EDT	0	0	0
May 28, 8:40 AM EDT	0	0	0
May 28, 9:00 AM EDT	0	0	0
May 28, 9:20 AM EDT	0	0	0

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near St. Albert, Alberta

The most recent Telus outage reports came from the following cities: Edmonton, St. Albert, and Spruce Grove.

City	Problem Type	Report Time
Edmonton	Internet	10 hours ago
St. Albert	Phone	5 days ago
Edmonton	Internet	5 days ago
Edmonton	Internet	6 days ago
Edmonton	Phone	6 days ago
Spruce Grove	Internet	8 days ago

Nearby cities with recent reports

Edmonton

4 recent signals

10 hours ago

St. Albert

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near St. Albert, Alberta

Latest outage, problems and issue reports in St. Albert and nearby locations:

Syd Perkins (@sydthesquider) reported 49 seconds ago from Edmonton, Alberta
Unable to log into Telus TV + on my iPad. No problem with other devices. Anyone know why? @TELUSsupport
Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported 11 minutes ago from Edmonton, Alberta
@JohnZmhr @plbg_s @Bell @TELUS It's strangely an 'essential service' that has been rationed out by providers and streaming services it seems. Imagine if gas was only working 80% of the time or electricity was 60% power.
Lawnmower Hospital (@lawnmowerhosp) reported 12 minutes ago from Edmonton, Alberta
Don't know what going on today. Having major @TELUS issues with our phone. Extremely sorry. #Droppingcalls
💭++ : {𓂀 } Greeπ 𓀆 Ξyz 𓉢 חי (@Robertial) reported 14 minutes ago from Edmonton, Alberta
Tread carefully, @TELUS . You’re entering a Lose-Lose situation. #100DaysOfPython “The best way to treat obstacles is to use them as stepping-stones. Laugh at them, tread on them, and let them lead you to something better.” —Enid Blyton
Mary-Helen Clark (@MHClark2617) reported 15 minutes ago from Edmonton, Alberta
Can any #yeg peeps tell me their thoughts on @ShawInfo? My @TELUS internet has been out for 7 hours after I was told the issue was resolved and I need a new provider.
Ricky Mitchell (@mitchell_ricky) reported 16 minutes ago from Edmonton, Alberta
@SteveThePylon @SamInYEG It depends! Ive had good experiences with telus. For example i just upgraded my internet from 150mbps to 1gbps and it actually dropped my cable/internet bill by $50 per month. They were doing the internet for $85 and they gave it to me for $65 as a long time customer lol.
Eileen Hoyland (@Leenerrr) reported 23 minutes ago from Edmonton, Alberta
Me and the hubby are considering switching to Telus Fibre for our internet. We have no problems with the quality of Shaw, but b/c we’re mobility clients, Telus is offering GB fibre for $75 plus a bill credit. So honest opinions on quality plz! Anyone have Fibre w/Telus? 1/2
Adam kelly (@adamkelly111111) reported 24 minutes ago from Edmonton, Alberta
Just going to put it out on here if you are a TELUS customer and you are having slow service with them check your network for unauthorized access on ur internet always take time to search your wireless access for any provider just take a second for your security
CHRISTINA🇧🇧🇨🇦 (@iamcsandiford) reported 24 minutes ago from Edmonton, Alberta
@TELUS @TELUSsupport why is my wifi cutting in and out? Are you guys having issues with your towers or something??
East meets West (@KeeperOfSheep) reported 24 minutes ago from Edmonton, Alberta
@TELUS after three agents the best I got was, "wait for an email" with your imposed May deadline for #PikTV service I'd certainly like to have the required upgraded boxes ASAP . Customer experience on the decline ..
Physically Distanced Chad Ohman (@ChadOhman) reported 31 minutes ago from Edmonton, Alberta
@TELUS I downgraded from gigabit to 750 and now my upload is half what I’m paying for. It’s been a month, your manager went on vacation and has since failed to reply to me. I’ve but over 30 hours into fixing your problem. The CRTC has the complaint.
Eevee (@JustCallMeEevee) reported 32 minutes ago from Edmonton, Alberta
@WhiplashHimself I got Telus at my old place because I got 4 months free and I was just moving on my own for the first time. My boyfriend who I now live with also has Telus and had just renewed his contract in 2019 for 2 years. Now it’s gotten so bad we can’t do basic internet things together.
NadineBaileyUnifor (@NadineYeg) reported 39 minutes ago from Edmonton, Alberta
@TELUS @TELUSsupport you changed emails and I still can’t access. 2 days on the phone and still not help. #horrible #worstserviceever
Megan cleveland (@megskc_) reported 40 minutes ago from St. Albert, Alberta
Anyone else with Telus have no service right now
Mary-Helen Clark (@MHClark2617) reported 40 minutes ago from Edmonton, Alberta
Really disappointed in @TELUS, who suspended my service with zero warning, leaving my entire home without internet. This is the second time it’s happened in a year. Maybe it’s time to make the switch to @shaw.
RinkRatt 37-25-9 (@Harpe97) reported 43 minutes ago from Edmonton, Alberta
@SweetGeorgia_77 No issues with my TELUS feed. North central Edmonton
Eevee (@JustCallMeEevee) reported 45 minutes ago from Edmonton, Alberta
@WhiplashHimself @TELUS @jeffstire5 Being locked in a stupid contract and not being able to afford any of Shaws currently listed internet plans :( if we could afford to switch we would.
socially_awkward (@David_Yeh) reported 55 minutes ago from Edmonton, Alberta
Telus fixed our PVR not recording issue by replacing our digital box, but now our box randomly freezes and reboots and it super hot to the touch 😡🤬😩🧐
Can someone help me open this jar? (@irobox_Cap) reported 58 minutes ago from Edmonton, Alberta
@TELUS wtf I was supposed to get a TV with my home severices and now I'm not. Come pick up your cable boxes
Deborah Mullan (@deborahmullan) reported 60 minutes ago from Edmonton, Alberta
@DanDuckering @TELUS Well, we know that increasing the market share is more important that worrying about customer retention, since most won't bother leaving anyway. I hate Telus.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

HoggHead (@HoggHead2375) reported 12 minutes ago
@TELUS I have no idea how you guys still function as a business. Most unorganized company of the last decade for sure. You deserve to go bankrupt with your unorganized customer service. 8 hour wait times. Just to get passed around and around. #epicfail
Darla Waite 👀“EYES,WIDE OPEN! (@darla_waite) reported 13 minutes ago
@MelissaLMRogers @BAB5K @TELUSsupport I pay 38. It’s with a company called fizz.. I never run out of data. I wouldn’t go back to Telus or any of them ever again.
Bear Anger (@BearangerYT) reported 20 minutes ago
@TELUS I love paying for a service that doesn't get provided. Internet is so slow I can't do anything, figure it out
Alberto (@FrctalB4ss) reported 20 minutes ago
@jodyvance @TELUS @TELUS is having multiple outages active for a while in Vancouver. They can't fix it apparently. My internet has been going out almost daily/
Deaks (@realone0doubt) reported 21 minutes ago
@MelissaLMRogers @TELUSsupport Lmao $100 a month? I pay $50 a month and have more GB than i can deal with … with telus. I get ur point but maybe slim down ur plan a bit and stop thinking u need every option
Tennis Girl 🎾 (@Nole_fan_girl) reported 24 minutes ago
Not to mention that @TELUSsupport called me back only to put me on hold to go find a technician. What is the point of making me enter all my info in the chat and waiting for a callback. This is a #customerservice fail Is support from @TELUS something I'll need a day off for?
FTP/ACAB 🍉 (@bluesparky666) reported 25 minutes ago
I just switched my phone to Fizz from rogers and now pay 50% less. Just wanted to share. Im not going to answer your calls @Rogers, you can **** all the way off. Next up, @TELUS internet, your time is up *******.
Knowpium (@knowpium) reported 30 minutes ago
@MelissaLMRogers @TELUSsupport i pay 35 a month for my unlimited plan. in Canada. Telus just sucks.
Lorne Teachout (@LorneTeachout) reported 30 minutes ago
@YakkStack Sorry, it finally worked after about 10 minutes. Might just be another Telus glitch in internet service.
Duncan Magroin (Mug/Shot) (@yeg_sewer_rat) reported 32 minutes ago
@Martyupnorth I have had Rogers, Bell and Telus ; they all have terrible customer service until you call to cancel, then they have plans that save you lots.