Telus outages and service status in St. Albert, Alberta
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Full Outage Map
- Telus generated 1 outage signal in the last 24 hours around St. Albert, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Aug 30, 9:45 AM EDT.
- Internet (58%)
- Wi-fi (17%)
- E-mail (8%)
- Total Blackout (8%)
- TV (8%)
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in St. Albert, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in St. Albert, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near St. Albert, Alberta
The most recent Telus outage reports came from the following cities: Edmonton.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton
|
Internet | 17 hours ago |
|
Edmonton
|
Internet | 2 days ago |
|
Edmonton
|
9 days ago | |
|
Edmonton
|
TV | 12 days ago |
|
Edmonton
|
Total Blackout | 13 days ago |
|
Edmonton
|
Internet | 16 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
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Telus Issues Reports Near St. Albert, Alberta
Latest outage, problems and issue reports in St. Albert and nearby locations:
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Lincoln Ho | Yegventures ๐ป๐ฆ๐จ๐ฆ๐ญ๐ฐ (@yegventures) reported from Edmonton, Alberta@JohnZmhr @plbg_s @Bell @TELUS They can also make VODs free. It's not like people aren't paying for service. I pay nearly $200 for landline, internet, and TV (basic + Cantonese). It's probably why so many are switching to Netflix.
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Can someone help me open this jar? (@irobox_Cap) reported from Edmonton, Alberta@TELUS wtf I was supposed to get a TV with my home severices and now I'm not. Come pick up your cable boxes
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Chris LaBossiere ๐ (@ChrisLaBossiere) reported from Edmonton, AlbertaI am going to cancel my @Shawhelp cable service as a Christmas present to myself. 3 months of half of my channels not working, at full price, was being tolerated. Die Hard on Christmas Eve not working, unacceptable. @TELUS youโll be up.... get ready. ๐
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Eevee (@JustCallMeEevee) reported from Edmonton, Alberta@WhiplashHimself @TELUS @jeffstire5 Being locked in a stupid contract and not being able to afford any of Shaws currently listed internet plans :( if we could afford to switch we would.
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Chris LaBossiere ๐ (@ChrisLaBossiere) reported from Edmonton, Alberta@ryzshrn @Shawhelp @TELUS Ug!!! Itโs just so maddening. $150 a month for SHITTY tv service.
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charbroiled gargoyle ๐ (@newmusicmichael) reported from Edmonton, AlbertaAnd the only way we can change things is with $$$. Iโm slowly working on detangling myself from using any Telus services. I canโt support this company any longer.
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Debbie W (@debs_wolf) reported from Edmonton, Alberta@shmitzysays I did with Telus but a restart of my phone seemed to have solved the issue
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Ricky Mitchell (@mitchell_ricky) reported from Edmonton, Alberta@SteveThePylon @SamInYEG It depends! Ive had good experiences with telus. For example i just upgraded my internet from 150mbps to 1gbps and it actually dropped my cable/internet bill by $50 per month. They were doing the internet for $85 and they gave it to me for $65 as a long time customer lol.
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Sandra McLaren Boos (@SandraBoos) reported from Edmonton, Alberta@TELUS @TELUSsupport @teluslabtest I just spent 2 hours troubleshooting with a rep in regards to not receiving incoming calls on my cell phone for 2 weeks from Mar 30 to April 10 as per bill. They would NOT help me with compensation after problem fixed and regained service.
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KeeperOfSheep (@KeeperOfSheep) reported from Edmonton, Alberta@YouTubeTV it's time to step up and #savecanada. @Bell @TELUS @RiverTVNow are not providing a viable service to Canadians
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Westview Legend ๐จ๐ฆ (@flyin_oryan) reported from Edmonton, Alberta@JackieBee_16 @Sportsnet @TELUS Are you using telus boxes on each TV? Or just the telus app? Initially they told me I just needed the app, and it was horrible. Had to get boxes for all my tvs.
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๐๐๐_๐๐๐๐๐๐๐ก (Non-Parody account) (@big_fan2019) reported from Edmonton, Alberta@TELUSsupport trying to rotate a video on the Telus OPTIK app sucks it doesnโt work why
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Renato Gandia ๐ต๐ญ๐จ๐ฆ๐ณ๏ธโ๐ (@RenatoGandia) reported from Edmonton, AlbertaReally excited about moving back to Calgary, but @Telus is making it difficult. Why did you cancel our connection appointment tomorrow that we scheduled weeks ago and you donโt give explanation? Or provide acceptable solutions?
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Windshield Edmonton (Phil) (@YEGwindshield) reported from Edmonton, Alberta@magzvee9 @TELUS @TELUSsupport SIM card issue Can you get dialtine? Try restarting...
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Madison Moroz: PLAYOFF BOUND!!! (@Madi39) reported from Edmonton, AlbertaUmmmm my tv signal is now lost?!! Wtf Telus
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Julia (@julial04) reported from Edmonton, AlbertaI think the people at Rogers knew I was going to use my day off to finally switch my phone provider to Telus, thatโs why itโs down across the country. Sorry everyone ๐๐
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RealFakeMacT (@RealFakeMacT) reported from Edmonton, Alberta@koodo Itโs not only my phone. All 4 of our phones have terrible reception all over Beaumont and also on our community FB page it appears to be happening with all Koodo, Telus, and Bell customers.
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Monika Social (@MonikaSocialYeg) reported from Edmonton, AlbertaAnyone elseโs Telus Pik TV down!?
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Unacceptable Chinese ะะพัะดะพะฝ ๐จ๐ป๐ง๐ปโโ๏ธ๐๐ป๐ฆป๐ป (@CggGordon) reported from Edmonton, Alberta@TELUSsupport Not happy with you Telus. You are losing my support fast.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Trader Joel ๐จ๐ฆ (@Trader__Joel) reported@TELUS Yes, finally. It was very frustrating & felt like an invasion of privacy to answer all the questions + agent transfers simply to cancel an account that was at the end of its term. Every other utility allows you to do this online & it saves a lot of time, why not Telus?
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G (@GDMK26) reported@TELUSsupport Having an alarm issue. I call the Telus Security phone number 855-255-8828 and they say there is an hour wait and no one called any of our call back numbers. BTW, the burglar won't stick around for an hour. Is your Securty system fully broken? Good grief.
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DividendBoomer (@BoomerDivvies) reported@optguru @TELUS I don't even care about the stock, which is ****, I care about the terrible user experience from this oligopoly member.
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Ricardo World Engineer (@ricardointech) reportedThe 'priced in' narrative was always lazy. Telus has a leverage problem and fiber build costs that a dividend cut doesn't fix. The 17% spread vs BCE and Rogers is the market repricing fundamentals
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Frustrated HCW ๐จ๐ฆ (@stormymarie13) reportedNothing like spending 1.5 hours on the phone with @TELUS because their own rep borked my account last month and magically โno one can do anything about itโ Currently holding for the 4th person, letโs see if they can fix the problem THEY causedโฆ
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Twitchy Humorist Grit (@TwitchyGrit) reported@TELUS @mmabrey1 No one is helping us, and no one is taking accountability. I work from home and have completely lost a full day of work because of this outage and your teamโs conflicting information.
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Just Bored (@Breakin_Normal) reported@JustMeJamie64 @Rogers I keep getting calls from Rogerโs, Telus and bell and most times you can barely hear them from all the background noise. You can tell they are not in Canada so usually I just act like I canโt hear them and hang up. Not like I want to sign up to new service like that.
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Scott (@farmlivn) reported@RSHFarms @TELUS @TELUSsupport I have TELUS and itโs terrible. I had a guy at my farm and he was with Rogerโs and is no better than mine.
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Peggy Blair (@peggy_blair) reported@OILanatude @Rogers @telusmobility Yes. And I literally just got a lower-priced deal from them 6 months ago because I was threatening to leave to go to Telus after a series of issues with Rogers that saw me file a complaint with the CCTS. $5 increase 6 months later.
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JonBoy ๐จ๐ฆ (@jong9548) reportedTelus World of Science TWOS - So much water damage. Why? Sure. Lotsa rain. But the damage is excessive. Are the Engineers that designed the building boy responsible ?