Telus outages and service status in St. Albert, Alberta

Problems in the last 24 hours in St. Albert, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in St. Albert, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near St. Albert, Alberta

The most recent Telus outage reports came from the following cities: Edmonton, and Spruce Grove.

City	Problem Type	Report Time
Edmonton	Internet	5 hours ago
Edmonton	Total Blackout	2 days ago
Edmonton	Wi-fi	2 days ago
Edmonton	Internet	5 days ago
Edmonton	Internet	7 days ago
Edmonton	Phone	7 days ago

Nearby cities with recent reports

Community Discussion

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Telus Issues Reports Near St. Albert, Alberta

Latest outage, problems and issue reports in St. Albert and nearby locations:

• 
  Erin Danforth (@eenied) reported 3 minutes ago from Edmonton, Alberta

  @BilskiSuzanne I still have one because every time I try to cancel it Telus lowers my rate and offers me discounts on my cable/internet. Pretty soon they will be paying me to have a landline. (I’m 48)

• 
  Cameron Young (@CameronJY71) reported 4 minutes ago from Edmonton, Alberta

  Tonight I learned that Canada 🇨🇦 has THEE worse cell phone provider companies/plans! This is a issue that NEEDS to be fixed AND talked about more! These companies and plans are PIRACY! Laws HAVE to be made! #Rogers #Telus #Bell

• 
  ChazNYEG (@ChazNyeg) reported 8 minutes ago from Edmonton, Alberta

  @ShawInfo you're the WORST COMPANY EVER! no wonder you trail @TELUS and always will!!! Switching internet services in the morning (not before because guess what?!?, your servers are down).

• 
  Ricky Mitchell (@mitchell_ricky) reported 9 minutes ago from Edmonton, Alberta

  @SteveThePylon @SamInYEG It depends! Ive had good experiences with telus. For example i just upgraded my internet from 150mbps to 1gbps and it actually dropped my cable/internet bill by $50 per month. They were doing the internet for $85 and they gave it to me for $65 as a long time customer lol.

• 
  Mary-Helen Clark (@MHClark2617) reported 15 minutes ago from Edmonton, Alberta

  Really disappointed in @TELUS, who suspended my service with zero warning, leaving my entire home without internet. This is the second time it’s happened in a year. Maybe it’s time to make the switch to @shaw.

• 
  Syd Perkins (@sydthesquider) reported 16 minutes ago from Edmonton, Alberta

  Unable to log into Telus TV + on my iPad. No problem with other devices. Anyone know why? @TELUSsupport

• 
  Justin (@justinberubs) reported 16 minutes ago from Edmonton, Alberta

  @elks @TELUS “This team is terrible but at least this box suite is pretty cool”

• 
  Chris (@patsnation0917) reported 17 minutes ago from Edmonton, Alberta

  Has anyone elses @TELUS service been ****** lately? Mine's been glitchy and lags everytime I use the guide. I've reset everything by unplugging and plugging in again. Had service guys out here 3 times in the last 4 months. Is @shaw any better?

• 
  Windshield Edmonton (Phil) (@YEGwindshield) reported 20 minutes ago from Edmonton, Alberta

  @magzvee9 @TELUS @TELUSsupport SIM card issue Can you get dialtine? Try restarting...

• 
  Young Millennial Chinese Гордон👨🏻🧏🏻‍♂️🦻🏻🗣!! (@CggGordon) reported 27 minutes ago from Edmonton, Alberta

  @mwgbanks @TELUS @TELUSsupport Those are not bad speeds depending on the device. The free wifi I was using where I live was fluctuating really badly from as low as 2-5 Mbps so it was virtually unusable at some points. Have been wanting to get PureFibre for a long time now. Hopes are to get at least 1000 Mbps.

• 
  Reluctant Writer (@Kalebfenoir) reported 33 minutes ago from Edmonton, Alberta

  Seems my internet is down. Out of nowhere. Thought it was my wireless, but checked my phone and it's no longer connected either. Using LTE right now. Hope it comes back by morning. I haven't seen any other real reports of a Telus system crash yet.

• 
  Just Cam. (@DatBawse) reported 34 minutes ago from Edmonton, Alberta

  Why ******** does my Telus cable/internet bill keep going up, despite me not making any ******* changes to my service. Used to be $189 now it's $210.

• 
  Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported 36 minutes ago from Edmonton, Alberta

  @TELUSsupport I used to work in Assure. I've done everything on the last 24hrs client-side to fix the connection and eliminated all other conflicting devices. This is a TELUS-end issue. At the rate I'm going, my upload may be finished before my workday ends. I'm not risking it again for t/s.

• 
  Unacceptable Chinese Гордон 👨🏻🧏🏻‍♂️👂🏻🦻🏻 (@CggGordon) reported 43 minutes ago from Edmonton, Alberta

  @TELUSsupport Not happy with you Telus. You are losing my support fast.

• 
  Chris LaBossiere 🚠 (@ChrisLaBossiere) reported 49 minutes ago from Edmonton, Alberta

  I am going to cancel my @Shawhelp cable service as a Christmas present to myself. 3 months of half of my channels not working, at full price, was being tolerated. Die Hard on Christmas Eve not working, unacceptable. @TELUS you’ll be up.... get ready. 🎄

• 
  Adam kelly (@adamkelly111111) reported 50 minutes ago from Edmonton, Alberta

  Just going to put it out on here if you are a TELUS customer and you are having slow service with them check your network for unauthorized access on ur internet always take time to search your wireless access for any provider just take a second for your security

• 
  Levi Flaman (@LeviFlaman) reported 51 minutes ago from Edmonton, Alberta

  @reubhoney @andrew_leach There was one in the Telus Building that was refilled recently for the first time in weeks. Before the layoffs of cleaning staff and the outsourcing to BeeClean, this was never a problem that I recall encountering.

• 
  Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported 53 minutes ago from Edmonton, Alberta

  @etowntechy @dailytechnewssh @TELUSsupport @TELUS @Rogers And I'm an Optik TV customer too! I've even unplugged one STB, and haven't used the other one (PVR STB) in over a week. I pay nearly $200/mo for sub-par service. In Canada, the internet is an essential service. Imagine getting power or natural gas 60% of the time. @CRTCeng @TELUS

• 
  Jigga (@yegnav) reported 55 minutes ago from Edmonton, Alberta

  @TELUSsupport Telus charging me $1,900 for a phone bill. Been trying to get a resolution for months but instead I get warnings to pay. Will anyone correct my bill or do I need to cancel my companies services?

• 
  Vahid Ayan ❄️🦅 (@VAHIDAYAN) reported 56 minutes ago from Edmonton, Alberta

  @TELUS Why our home security (smart cameras) stops recording from time to time? We bought this service 2 months ago and not recording has happened twice. The 2nd one happed last week when we are away? How we should trust this service and tools?

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Marni Miller 🇨🇦 (@miller5252) reported 2 minutes ago

  @Rogers is happy to string you along for 45 minutes passing you from one rep to another and then hang up on you. No way to reconnect. They want you to give up and not call back. How about I switch to Telus?

• 
  GQTREBOR (@gqtrebor) reported 4 minutes ago

  @RogersHelps your phone system sucks #feedback ******* just hangs up on me time to switch to Telus

• 
  JJ (@JLJohnston) reported 5 minutes ago

  @Durmo2010 @TELUSsupport I’ve been on the phone with them for an hour trying to book an appointment to get set up for service. Waited hours for callback that never came. Tried again, waited, then they asked for my DL or SIN. Telus can verify my identity without that information. Not a good start Telus.

• 
  AB_Wild_West (@AB_Wild_West) reported 8 minutes ago

  @TheRiversEdgeAB I'm never dealing with Telus for the rest of my life. I'd go without before dealing with them again.

• 
  I Pray You're That Stupid (@xerxes_master) reported 8 minutes ago

  @onesoccer @Nickspirit4 I don't see an option to sign in with my Telus TV package to watch. I am not paying for a separate subscription when I already pay for your channel on my TV package.

• 
  Johan N. (@rk8215) reported 9 minutes ago

  @majgeoinvesting @EhrmantrautCap_ What they should have done with Series A? It is not that they could have cancel it. Last year they needed cash to fund Telus ramp up, but now when money is flowing in and they have excess capital they want to use to offset the dilution from Series A by buying stock back. There is past and there is present. A lot happened since last year.

• 
  JB (@JB969918124076) reported 10 minutes ago

  @TELUSsupport And now Telus has again shut down my business account without any approval. The account is in good standing. Even better, no one at Telus can address a business line outage on the weekend.

• 
  Jay A (@rodice11) reported 11 minutes ago

  @EPCOR @TELUSsupport Service out due to lightning strike. All telus land services and epcor power services are out. 130 Ave and 127 street, west side.

• 
  Johan N. (@rk8215) reported 13 minutes ago

  We have $AMPG CEO saying that Telus already exceeded $40M LOI with $5-7 million dollars and that Telus is asking more configurations from them. They cancel ATM and announce stock buyback program AND same time Telus announces that they will spend $66 BILLION dollars to enhance 5G and fibre networks. Connect the dots. This ia huge find by @chinoalemano. 🔥🛰🚀

• 
  Dutty Boukman (@originaljcl) reported 18 minutes ago

  Telus' network is just sooooo bad.