Telus Outage Report in St. Albert, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
Problems in the last 24 hours in St. Albert, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in St. Albert, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
- Internet (49%)
- Phone (23%)
- Wi-fi (12%)
- TV (7%)
- E-mail (5%)
- Total Blackout (4%)
Live Outage Map Near St. Albert, Alberta
The most recent Telus outage reports came from the following cities: Edmonton, Spruce Grove, Sturgeon, St. Albert, and Morinville.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton
|
Internet | 4 days ago |
|
Edmonton
|
4 days ago | |
|
Edmonton
|
Internet | 4 days ago |
|
Edmonton
|
Phone | 5 days ago |
|
Edmonton
|
TV | 5 days ago |
|
Edmonton
|
Phone | 5 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports Near St. Albert, Alberta
Latest outage, problems and issue reports in St. Albert and nearby locations:
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Lincoln Ho | Yegventures 🇨🇦🇭🇰🇻🇦 (@yegventures) reported from Edmonton, Alberta@Mandoline79 @TELUS When I worked there, I started out as an Assure agent (tech support). The kind half hour wait I had today was unacceptable, let alone having to spent 2 hours on the phone. They kept contracting jobs overseas as well.
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Jason Wiwad (@JasonWiwadBP) reported from Edmonton, Alberta@ShawInfo might be the worst run company from top to bottom. Online, Retail stores to Support. Who actually uses this company cut my service off before I ever had any went to @TELUS and Blamo wow finally some culture in a business experience
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Arik Krause (@KrauseArik) reported from Edmonton, Albertaof hand, the money he gave me for his line, isn't coming in anymore, therefore it's all on me. I'm not even a @TELUS mobility customer, but their loyalty department has called me three times this week. Attempting to get me as a customer with amazing deals.
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artman101 (@Artman101a) reported from Edmonton, Alberta@NicelyNabil The one time my Telus works !!! yaaaaaaaaa lol I feel for you tho sucks when it messes up on a hockey game
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🦁🇨🇦 Bollywood Roop 🇨🇦 🦁 (@Roopanova) reported from Edmonton, AlbertaI've been dealing with @Bell for 19 years. I continue to wonder why I deal with you guys. Continue to have the worst customer experience. Hey @TELUS @Rogers what are willing to do for me with regards to these cell phone plans.
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Cool Guy (@CoolGuy54682288) reported from Edmonton, Alberta@TELUS @Apple None of the customers is 100% happy because you do not support esim!
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Joanne Norum (@jnorum) reported from Edmonton, Alberta@TELUS I’ve had the worst customer service from your company in the last 8 weeks trying to set up my home internet and I’m not alone. 6 failed installation appointments and 4 hours on the phone, mostly on hold. I’m now sticking with @ShawInfo
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Yamamoto97 (@Stephane774) reported from Edmonton, Alberta@McFeenixx It’s 200 bucks but Telus lets you pay for it in 4 separate instalments of 50 bucks. Well worth the money , you literally get every game and I’ve never had any issues with the connection or lagging.
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LA (@Skylaa66) reported from Edmonton, Alberta[WRITE YOUR MESSAGE OF SUPPORT] #TELUS #WorldJuniors #EndBullying
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Andrew Martin (@Nitramwerdna) reported from Edmonton, AlbertaThank you @Telus for screwing up the listings on tv and making me miss the @FCBayern game. Never had this problem with Shaw.
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Cool Guy (@CoolGuy54682288) reported from Edmonton, Alberta@TELUS The most advanced phone on the most out-of-date company. No esim support!
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Cool Guy (@CoolGuy54682288) reported from Edmonton, Alberta@TELUS @br_webb Bell, Rogers and Freedom: LOL Telus has no esim support!
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Steve C (@Oxcanhosting) reported from Edmonton, AlbertaNo internet or TV and called #telus over an hour wait to talk to someone how poor
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pat sasseville (@sass3450) reported from Edmonton, Alberta@Mandoline79 @TELUS They've been worst customer service in Canada for yrs. Just brutal!
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Mike Malowany (@miketheref) reported from Edmonton, Alberta@IMPACTWRESTLING Is it up. Ordered it through my TV provider and have a blank screen. Having issues @TELUSsupport @TELUS
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Chris LaBossiere (@ChrisLaBossiere) reported from Edmonton, AlbertaAfter waiting over an hour for @Shawhelp to call me back (they quoted 35 minutes - as 225th in the queue), I am going to bed and will turn off the ringer. I have ducks to kill on the am and can order my new @TELUS service tomorrow. Shaw TV can’t solve the buffering.
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Celeste (@keatsmom) reported from Edmonton, Alberta@CappyD I have it, through Telus. I've just started it, and so far not bad. I like that I can watch certain movies that stent on Netflix, but f I dont find value in it, I will drop it after a month.
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Liam Leroux (@LiamLeroux42) reported from Edmonton, AlbertaThis is true, I don't love my landlord or Telus but they get all my support every month. All the artists get from me is a raspberry & a middle finger. 🙃
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🦁🇨🇦 Bollywood Roop 🇨🇦 🦁 (@Roopanova) reported from Edmonton, AlbertaUpdate on my experience with @Bell @Rogers @TELUS Bell - Continue to walk around there nonsense. Terrible service. Telus - Options and we can work together. Rogers - Let's set up a call and see if we can work together. Probably the most proactive out of three.
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allantaylor (@allantaylor) reported from Edmonton, Alberta@Mandoline79 @TELUS I’ve had some staggeringly confusing troubleshooting issues with them. It’s like they know they’re the only game in town for some services and they don’t even try to keep you happy.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Anastasia (@Mizz_Tasia17) reported@TELUSsupport @TELUS @CRTCeng really the worst service. I never got connected and asked your rep to cancel my order. She never cancelled and now I got billed for the service I never received plus got to go through hassle of equipment! I’ll never go to Telus again.
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Gabby MochaBeer (@gabby_mochabeer) reported@SkylarRadzion @TELUS I had the same ****, random outages, endless "updates" and just dropped signals. Telus was the move!
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M McKenzie (@BCKenzee) reportedMy @TELUS home services contract expires in a few weeks. After 6 years with them I haven't been happy with their service for the past year. I'm considering switching to @ShawInfo Who would you choose?
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Scott (@JozsefScott) reported@TELUS 5G network is down!
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Scott (@JozsefScott) reported@TELUS 5G is worse than dialup #slow
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Queen in the North (@glacialtide) reportedI’ve switched from LTE to 3G, which was also not working but now seems to be working, but this is amazing timing from Rogers and Telus
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M McKenzie (@BCKenzee) reportedMy @TELUS home services contract expires in a few weeks. After 6 years with them I haven't been happy with their service for the past year. I'm considering switching to @ShawInfo Who would you choose?
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Anastasia (@Mizz_Tasia17) reportedAnd on top of that, the reps promise they will watch the bill to ensure that it’s fixed. Yet it’s never fixed. The rep who sold the service never responded since it’s obvious they only cared about making a sale. @TELUSsupport @TELUS
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Kathy Milbs (@kathy_milbs) reported@TELUSsupport What’s happening with Telus service in the Niagara Region. It’s a disaster down here and there’s no service at all.
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Suckers pay billionaires $8 (@TheAverageLebo1) reported@cmcalgary Shaw falsely advertises fibre plans, yet they only run coax to the house; hence your terrible upload speeds rather than full duplex. Call Telus and tell them what you're paying for with Shaw and they'll match it, plus give you duplex speed.