Telus Outage Report in St. Albert, Alberta

Problems in the last 24 hours in St. Albert, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in St. Albert, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (48%)
• Phone (23%)
• Wi-fi (13%)
• TV (7%)
• E-mail (5%)
• Total Blackout (5%)

Live Outage Map Near St. Albert, Alberta

The most recent Telus outage reports came from the following cities: Edmonton, Spruce Grove, Sturgeon, St. Albert, and Morinville.

City	Problem Type	Report Time
Edmonton	Internet	2 days ago
Edmonton	E-mail	2 days ago
Edmonton	Internet	2 days ago
Edmonton	Phone	3 days ago
Edmonton	TV	3 days ago
Edmonton	Phone	3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near St. Albert, Alberta

Latest outage, problems and issue reports in St. Albert and nearby locations:

• 
  RinkRatt 37-25-9 (@Harpe97) reported 29 seconds ago from Edmonton, Alberta

  @McOilers @shaw @TSN_Sports Shaw I’m assuming. I have TELUS and no issues

• 
  Monika Social (@MonikaSocialYeg) reported 35 seconds ago from Edmonton, Alberta

  Anyone else having Telus internet issues lately in Windermere?

• 
  Steve P (@starchoice) reported 1 minute ago from Edmonton, Alberta

  @TELUSsupport Customer enters into a 2 year agreement at a set cost, not supposed to increase. @TELUS pulls channel from a subscribed theme pack. #TELUS charges $5 to add the missing channel. TELUS pulls a fast one to extract money from customer. @GameShowNetwork

• 
  RinkRatt 37-25-9 (@Harpe97) reported 3 minutes ago from Edmonton, Alberta

  @SweetGeorgia_77 No issues with my TELUS feed. North central Edmonton

• 
  Face Ginch (Jö) (@joeywants) reported 8 minutes ago from Edmonton, Alberta

  @ReWorksYYC @TELUS Yes. I’m having issues suddenly too. I reset my modem and it’s still happening. I’m v frustrated.

• 
  CHRISTINA🇧🇧🇨🇦 (@iamcsandiford) reported 19 minutes ago from Edmonton, Alberta

  @TELUS @TELUSsupport why is my wifi cutting in and out? Are you guys having issues with your towers or something??

• 
  Eevee (@JustCallMeEevee) reported 23 minutes ago from Edmonton, Alberta

  Telus internet has created so many problems with my streaming schedule 😩 if things continue like this over the next month or two we’re going to need to switch ISP’s. With that being said.... anyone know if anyone is hiring? Mama needs a new job ASAP.

• 
  Eevee (@JustCallMeEevee) reported 27 minutes ago from Edmonton, Alberta

  @WhiplashHimself @TELUS @jeffstire5 Being locked in a stupid contract and not being able to afford any of Shaws currently listed internet plans :( if we could afford to switch we would.

• 
  Chris Holmes (@chrisholmes13) reported 28 minutes ago from Edmonton, Alberta

  @TELUSsupport hey Telus! Merry Christmas. Just wondering if I can get a technician out to troubleshoot my network speed. Had 150 upgraded to 1gb plan, but I’ve never had speeds reach 100mbps. Thanks.

• 
  Chris LaBossiere 🚠 (@ChrisLaBossiere) reported 34 minutes ago from Edmonton, Alberta

  I am going to cancel my @Shawhelp cable service as a Christmas present to myself. 3 months of half of my channels not working, at full price, was being tolerated. Die Hard on Christmas Eve not working, unacceptable. @TELUS you’ll be up.... get ready. 🎄

• 
  Dwayne Nemlander (@biggbusdriver) reported 34 minutes ago from Edmonton, Alberta

  @m_belenky @TELUS There’s a outage in western Canada

• 
  Chris LaBossiere 🚠 (@ChrisLaBossiere) reported 34 minutes ago from Edmonton, Alberta

  @ryzshrn @Shawhelp @TELUS Ug!!! It’s just so maddening. $150 a month for SHITTY tv service.

• 
  Roxamos (@RoxamosOfficial) reported 35 minutes ago from Edmonton, Alberta

  @TELUS your south Edmonton common store just refused service to my mother-in-law. She has a medical reason to not wear a mask. You are not allowed to ask her her reason under Canadian privacy laws and are not allowed to refuse service under discrimination laws. Fire them all.

• 
  Megan cleveland (@megskc_) reported 43 minutes ago from St. Albert, Alberta

  @craigjesske @TELUS @TELUSsupport No service myself as well

• 
  Erin Danforth (@eenied) reported 43 minutes ago from Edmonton, Alberta

  @BilskiSuzanne I still have one because every time I try to cancel it Telus lowers my rate and offers me discounts on my cable/internet. Pretty soon they will be paying me to have a landline. (I’m 48)

• 
  Eevee (@JustCallMeEevee) reported 44 minutes ago from Edmonton, Alberta

  @WhiplashHimself I got Telus at my old place because I got 4 months free and I was just moving on my own for the first time. My boyfriend who I now live with also has Telus and had just renewed his contract in 2019 for 2 years. Now it’s gotten so bad we can’t do basic internet things together.

• 
  Steve P (@starchoice) reported 49 minutes ago from Edmonton, Alberta

  @TELUSsupport Why doesn’t #TELUS provide any support for its e-mail migration? Tech support has provided no follow-up support. Numerous follow-up e-mails to CarlMichaelO.TELUSFIbreSupport just get ignored.

• 
  Megan cleveland (@megskc_) reported 53 minutes ago from St. Albert, Alberta

  Anyone else with Telus have no service right now

• 
  ChazNYEG (@ChazNyeg) reported 53 minutes ago from Edmonton, Alberta

  @ShawInfo you're the WORST COMPANY EVER! no wonder you trail @TELUS and always will!!! Switching internet services in the morning (not before because guess what?!?, your servers are down).

• 
  rmthespian (@rmthespian) reported 54 minutes ago from St. Albert, Alberta

  @maxfawcett @TD_Canada I felt bad for the Telus rep as I’m sure he and so many others were being overwhelmed. First thing he did was apologize profusely for the wait. I just wish they had the call back system instead of waiting that long.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Janine Falcon (@JanineFalcon) reported 2 minutes ago

  The @TELUS "surcharge is intended to 'cover the processing costs that credit card payments incur'" – isn't that what business profits are for? For paying business expenses? "Valued customer" is taking on a new meaning.

• 
  The George Agency (@KateKellner) reported 3 minutes ago

  @TELUSsupport @TELUS @telusmobility - I have spent 6 hour on the phone with your representatives. Escalation agent has had me on hold for 1 hour, 59 minutes, 11 seconds. You are billing me for a product I haven't received. Need help!!!

• 
  Tech gets old (@blockchainjonas) reported 3 minutes ago

  @StephenPunwasi Telus is way too big and controls way more than most think. They are also making massive headway into agrotech. They already need to be broken up.

• 
  Commissioner Miner (@fanCRTCProfling) reported 5 minutes ago

  @cbcwatcher A Mobile app by Telus will fix everything.

• 
  Stephanie (@Pagnificent) reported 5 minutes ago

  @EastVan808 @Sean_Bowie @casualmomsense BECAUSE HE HAS KIDS MOVIES WITH TELUS. WTF HE JUST EXPLAINED THIS. There's no need to be stupid this many times in one weekend Chris.

• 
  Wayne🇨🇦 (@waynefmartin) reported 8 minutes ago

  @TELUSsupport I subscribe to the Paramount Network through Telus TV here in Canada. Why isn’t the new season airing? It should be live now, but it’s just reruns.

• 
  Rosie Schwartz 🟣 (@RosieSchwartz) reported 12 minutes ago

  @TELUSsupport Apparently Telus disabled the ADT app for home security. When I phoned-after a 50-minute wait- I asked the rep & he knew nothing about it. But he checked and he was told it would no longer work. Great communication for a tech company! It should say this when you try to sign in.

• 
  Curtis Rich (@OGCurtisRich) reported 16 minutes ago

  The hinge broke on the left side of my phone causing the screens to damage My phone provider @TELUS, insurance company @Asurion, and @Samsung are all pointing blame on each other with no one taking responsibility

• 
  ECityHuman 😷🚲🏳️‍🌈 (@ECityMom) reported 19 minutes ago

  @H_Y_L I have never used telehealth other than phone calls with our ped or family doctor. Wouldn't even know where to start. And I REALLY don't support Telus Health. Hard to do a video consult with baby when he's at daycare all day...

• 
  SteveGTA (@SteveF2022) reported 20 minutes ago

  @NestBetter I went through their financial statements a few years ago and the numbers never added. This thing is a dead man walking, reminiscent of the oil & gas royalties circa late 2000s. I have no idea why someone would choose this over a sustainably high dividend payer (Telus, etc…).