Telus Outage Report in St. Albert, Alberta

Problems in the last 24 hours in St. Albert, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in St. Albert, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (49%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Live Outage Map Near St. Albert, Alberta

The most recent Telus outage reports came from the following cities: Edmonton, Spruce Grove, Sturgeon, St. Albert, and Morinville.

City	Problem Type	Report Time
Edmonton	Internet	7 days ago
Edmonton	E-mail	7 days ago
Edmonton	Internet	7 days ago
Edmonton	Phone	8 days ago
Edmonton	TV	8 days ago
Edmonton	Phone	8 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near St. Albert, Alberta

Latest outage, problems and issue reports in St. Albert and nearby locations:

• 
  Lincoln Ho | Yegventures 🇨🇦🇭🇰🇻🇦 (@yegventures) reported 58 seconds ago from Edmonton, Alberta

  @Mandoline79 @TELUS When I worked there, I started out as an Assure agent (tech support). The kind half hour wait I had today was unacceptable, let alone having to spent 2 hours on the phone. They kept contracting jobs overseas as well.

• 
  Adrian Borowsky (@adrianborowsky) reported 3 minutes ago from Edmonton, Alberta

  @tonyposnanski @TheRealOJ32 Golly. @TELUS , maybe you were right about cyber bullying. Help this poor man. He's being treated as if he killed 2 people or something.

• 
  Celeste (@keatsmom) reported 3 minutes ago from Edmonton, Alberta

  Day 2 with no @TELUSsupport @TELUS email. Sure would like to know what's going on. When it comes time to renew my plan in October, this lack of service will go a long way in helping me decide what to do. 🤔🤔

• 
  Tyler Majeau 🏳️‍🌈 (@MajeauTyler) reported 4 minutes ago from Edmonton, Alberta

  If healthcare by TELUS is anything like their customer service for phones it’s gonna be a hard pass for me 😂 #ableg #abpoli

• 
  BryanBowen (@2Zero54) reported 5 minutes ago from Edmonton, Alberta

  More Telus email issues this morning. The $10 rebate doesn’t cut it #Telus #fixit

• 
  Mark McDonald (@MMACSCOT) reported 10 minutes ago from Edmonton, Alberta

  @TheGentYYC @TELUS @TELUSsupport It happens. I’m surprised they were rude. Anyway, hope all better next time. I like TELUS because of their community generosity

• 
  Mark McDonald (@MMACSCOT) reported 11 minutes ago from Edmonton, Alberta

  @TheGentYYC @TELUS @TELUSsupport My experiences with TELUS has been the opposite. Superb customer service.

• 
  Chris LaBossiere (@ChrisLaBossiere) reported 15 minutes ago from Edmonton, Alberta

  After waiting over an hour for @Shawhelp to call me back (they quoted 35 minutes - as 225th in the queue), I am going to bed and will turn off the ringer. I have ducks to kill on the am and can order my new @TELUS service tomorrow. Shaw TV can’t solve the buffering.

• 
  VRABEL Construction (@yegVRABEL) reported 27 minutes ago from Edmonton, Alberta

  @ctvedmonton @TELUS cut our power lines while installing the same cables. This was a year ago and still no resolution. @ChemcoLtd was the contractor and they offered $300 gift card 😂and didn’t even follow through on that ! Never mind the food that spoiled and generators brought in myself.

• 
  allantaylor (@allantaylor) reported 27 minutes ago from Edmonton, Alberta

  @Mandoline79 @TELUS I’ve had some staggeringly confusing troubleshooting issues with them. It’s like they know they’re the only game in town for some services and they don’t even try to keep you happy.

• 
  Patricia Wheadon (@pajowh) reported 32 minutes ago from Edmonton, Alberta

  Great. @BlueJays game just starts and @telus tv signal is lost again. C’mon! #optiktvsucks

• 
  Patricia Wheadon (@pajowh) reported 32 minutes ago from Edmonton, Alberta

  @TELUS tv signal lost more than it is found. Bet #shawtv customers are enjoying @BlueJays game #optiktvsucks

• 
  🦁🇨🇦 Bollywood Roop 🇨🇦 🦁 (@Roopanova) reported 32 minutes ago from Edmonton, Alberta

  I've been dealing with @Bell for 19 years. I continue to wonder why I deal with you guys. Continue to have the worst customer experience. Hey @TELUS @Rogers what are willing to do for me with regards to these cell phone plans.

• 
  BryanBowen (@2Zero54) reported 38 minutes ago from Edmonton, Alberta

  @AzorcanGlobal @TELUS @TELUSsupport Mine was down for over 2 days. Didn’t even bother calling Telus about it because their customer service is horrible

• 
  CastledwnsDan (@CastledwnsDan) reported 39 minutes ago from Edmonton, Alberta

  At the #telus store trying to get a billing issue fixed and maybe upgrade the phone. Person helping me seems good. Disputes center she’s talking to maybe sucks

• 
  Lincoln Ho | Yegventures 🇨🇦🇭🇰🇻🇦 (@yegventures) reported 41 minutes ago from Edmonton, Alberta

  @ElleninSaigon @TELUS Don't even get me started about the home internet service. They've had 'rushmen' (high level) techs visit my house many times. At the time I stuck w them because they were my employer. Seriously considering bye bye to everything. To think I was close to getting home alarm w them

• 
  Jacquelyn Reynolds (@buoyantbabe) reported 42 minutes ago from Edmonton, Alberta

  So this sucks. Not only is the 🏒 game blacked out, #telus changed the channels and I just found out I no longer get to watch the #Esks They are just getting more and more ❌ marked with this move

• 
  pat sasseville (@sass3450) reported 42 minutes ago from Edmonton, Alberta

  @Mandoline79 @TELUS They've been worst customer service in Canada for yrs. Just brutal!

• 
  🦁🇨🇦 Bollywood Roop 🇨🇦 🦁 (@Roopanova) reported 44 minutes ago from Edmonton, Alberta

  Update on my experience with @Bell @Rogers @TELUS Bell - Continue to walk around there nonsense. Terrible service. Telus - Options and we can work together. Rogers - Let's set up a call and see if we can work together. Probably the most proactive out of three.

• 
  cheddar the dog (@jennxanderson) reported 53 minutes ago from Edmonton, Alberta

  lol okay update: Telus rep finally came and fixed my internet and it wasn’t my modem or wiring or anything... SOMEONE CUT MY SPECIFIC APARTMENT LINE IN THE BASEMENT OF THE BUILDING JUST MY SUITE WHO IS AFTER ME FIRST MY CAR GETTING BROKEN TWICE INTO AND NOW THIS

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ddawg (@ddawg81210133) reported 7 minutes ago

  @KkfromAB @Rogers There are Telus, Bell and Rogers. All the other companies are owned by these big 3. If you arent under a contract, you can "port" your number to another provider. They all have issues from what ive seen. Im with Telus and cellular seems to work most places

• 
  James Alexander (@chwk24) reported 8 minutes ago

  @KkfromAB @Rogers Been with Telus for years after getting away Bell. Have yet to have a problem this far.

• 
  y knot (@yknot05) reported 14 minutes ago

  @TheHarshFacts @bowmancanada @jimmyofflagstaf It's devious to train front line workers to tell customers things will improve, when management KNOWS the status quo will remain/decline. Moving to CGY, Telus sales ppl repeatedly told us falsehoods - or hung up - when challenged about their actual service available to our area

• 
  weirddr (@weirddr3) reported 18 minutes ago

  @LinusTech @linusgsebastian i need a router for my 1gig up/down connection. Telus one can’t really push past 300mbps on wifi. Any recommendations? I can’t use ethernet

• 
  jstats (@Devilology) reported 20 minutes ago

  @TELUS Whatever you do, don't subscribe to this hot garbage service provider. We added one channel & lost access to channels we've recorded our favourite shows on for years.

• 
  The Real Tark (@Tark4Real) reported 20 minutes ago

  @KkfromAB @Rogers They all suck, Telus cell service sucks for us in a small city. They are like main stream media, all the same, all lie, all cost too much, all poor service to clients, all generally suck. Good luck in your search.

• 
  EndVaxPassNow (@RonJeromy2) reported 24 minutes ago

  @KkfromAB @Rogers Don’t do @TELUS they are terrible as well!

• 
  Wheelerreborn♿ (@wheelerreborn) reported 25 minutes ago

  @KkfromAB @Rogers I've been with telus since my first bag cell phone in 99. There's been times they've pissed me off but it's mostly do to banking issues and the banks not transferring money fast enough. A few friends switched to shaw but ended up switching back to telus do to ****** service.

• 
  FCSM (@FCSM1009) reported 25 minutes ago

  @TruthWestCan1 @KkfromAB @Rogers Omg... I've had horrible luck Telus. I would not go back to Telus. Mind u, I wish I didn't need my phone for my job and would love to have not a phone anymore so maybe I'm not the guy to be commenting on this stuff. Lol

• 
  Mike Lindsay (@mlindsay65) reported 28 minutes ago

  @JeffDoesVegas @TELUSsupport Same here. Ive been waiting all day for the SNF game and my service keeps cutting in and out in Calgary. TELUS is brutal