Telus Outage Report in St. Albert, Alberta

Problems in the last 24 hours in St. Albert, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in St. Albert, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (49%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Live Outage Map Near St. Albert, Alberta

The most recent Telus outage reports came from the following cities: Edmonton, Spruce Grove, Sturgeon, St. Albert, and Morinville.

City	Problem Type	Report Time
Edmonton	Internet	5 days ago
Edmonton	E-mail	5 days ago
Edmonton	Internet	5 days ago
Edmonton	Phone	6 days ago
Edmonton	TV	6 days ago
Edmonton	Phone	6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near St. Albert, Alberta

Latest outage, problems and issue reports in St. Albert and nearby locations:

• 
  Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported 5 minutes ago from Edmonton, Alberta

  @trinighyul @TELUSsupport @TELUS Oh that's horrible. A couple years ago I was part of the 1% of users who had no email service for weeks.

• 
  East meets West (@KeeperOfSheep) reported 7 minutes ago from Edmonton, Alberta

  @TELUS with @Shawhelp adding #ShawBlueCurve to #Firestick, isn't it time you unblock #PikTV from running on devices that clearly can support the app

• 
  FlocBoutique YEG (@flocboutique) reported 8 minutes ago from Edmonton, Alberta

  LOL @TELUS internet down on #BoxingDay

• 
  NadineBaileyUnifor (@NadineYeg) reported 11 minutes ago from Edmonton, Alberta

  @TELUS @TELUSsupport you changed emails and I STILL CANT ACCESS. 4 hrs yesterday and no help and so far 1 he today and I have been transferred to 3 did department. #horribleservice

• 
  Art New (@ArtieCubed) reported 12 minutes ago from Edmonton, Alberta

  @TELUS great customer service, yeah right. Absolutely brutal! Told everything was fine with transferring internet and Optik TV last week. When it wasn’t someone supposed to call on Monday and finish job. Didn’t happen. Called twice and on hold for over an hour. Shaw here I come.

• 
  Yvette Gillam (@YvetteGillam) reported 12 minutes ago from Edmonton, Alberta

  @I_Am_The_Storm_ @TELUS Ever time @TELUS goes down at work, I poop a little and pray no one does anything dumb.

• 
  Renato Gandia 🇵🇭🇨🇦🏳️‍🌈 (@RenatoGandia) reported 15 minutes ago from Edmonton, Alberta

  Really excited about moving back to Calgary, but @Telus is making it difficult. Why did you cancel our connection appointment tomorrow that we scheduled weeks ago and you don’t give explanation? Or provide acceptable solutions?

• 
  Just Cam. (@DatBawse) reported 17 minutes ago from Edmonton, Alberta

  Why ******** does my Telus cable/internet bill keep going up, despite me not making any ******* changes to my service. Used to be $189 now it's $210.

• 
  Young Millennial Chinese Гордон👨🏻🧏🏻‍♂️🦻🏻🗣!! (@CggGordon) reported 19 minutes ago from Edmonton, Alberta

  @mwgbanks @TELUS @TELUSsupport Those are not bad speeds depending on the device. The free wifi I was using where I live was fluctuating really badly from as low as 2-5 Mbps so it was virtually unusable at some points. Have been wanting to get PureFibre for a long time now. Hopes are to get at least 1000 Mbps.

• 
  Ken reddekopp (@kgredd) reported 24 minutes ago from Edmonton, Alberta

  @TheSpinDoctor @MizzJackson @TELUS Due to their terrible customer service, they are one carrier I will never use. And now there’s Telus Health which makes them even more disgusting in my mind.

• 
  Yvette Gillam (@YvetteGillam) reported 32 minutes ago from Edmonton, Alberta

  @jesssicrap @TELUS I'm just happy I'm not at work. Cause we can't call for help when we got no cell, my last STARS activation, booster was down and had to get someone to drive 20 min for service 😳 good times, not.

• 
  Cameron Young (@CameronJY71) reported 38 minutes ago from Edmonton, Alberta

  Tonight I learned that Canada 🇨🇦 has THEE worse cell phone provider companies/plans! This is a issue that NEEDS to be fixed AND talked about more! These companies and plans are PIRACY! Laws HAVE to be made! #Rogers #Telus #Bell

• 
  Can someone help me open this jar? (@irobox_Cap) reported 42 minutes ago from Edmonton, Alberta

  @TELUS wtf I was supposed to get a TV with my home severices and now I'm not. Come pick up your cable boxes

• 
  NadineBaileyUnifor (@NadineYeg) reported 44 minutes ago from Edmonton, Alberta

  @TELUS @TELUSsupport you changed emails and I still can’t access. 2 days on the phone and still not help. #horrible #worstserviceever

• 
  Justin (@justinberubs) reported 46 minutes ago from Edmonton, Alberta

  @elks @TELUS “This team is terrible but at least this box suite is pretty cool”

• 
  S Gee (@GahertySandra) reported 53 minutes ago from Edmonton, Alberta

  Getting to 2 days without Internet. Work tomorrow with several critical meetings. @TELUS is doing nothing to address and we’re getting antsy. Everyone we talk to makes promises they then don’t deliver on (when we finally get through). Internet is an essential service.

• 
  East meets West (@KeeperOfSheep) reported 53 minutes ago from Edmonton, Alberta

  @TELUS your dealers in SW Edmonton are giving you a bad reputation with repeated attempts to solicit door to door, even after saying no and advising to leave the property. Stop supporting these sales tactics and leave people alone in their homes.

• 
  Eileen Hoyland (@Leenerrr) reported 58 minutes ago from Edmonton, Alberta

  Me and the hubby are considering switching to Telus Fibre for our internet. We have no problems with the quality of Shaw, but b/c we’re mobility clients, Telus is offering GB fibre for $75 plus a bill credit. So honest opinions on quality plz! Anyone have Fibre w/Telus? 1/2

• 
  Debbie W (@debs_wolf) reported 58 minutes ago from Edmonton, Alberta

  @shmitzysays I did with Telus but a restart of my phone seemed to have solved the issue

• 
  Katy Mackay (@KatyMackay) reported 59 minutes ago from Edmonton, Alberta

  hey @TELUSsupport, I’ve talked to two Telus tech support people already today. No access to Twitter, app or browser, while on wifi. Fine on data. The tech guys reset it and I get access for a minute, and then it goes out again. I see BC also had this issue.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  mako madman (@klr_ugly) reported 9 minutes ago

  Telus Hour and half walk and wait to get vaccine and no where near the end ******* ****, garbage, stupid

• 
  D-Man (@masekid52) reported 10 minutes ago

  @QueenShadows_ I’ve been with Telus forever. No issues with me

• 
  Aquarian Pfizer Princess (@hotcheri) reported 14 minutes ago

  Bell needs to come back to BC because @telus @TELUSsupport is garbage

• 
  👼🏾🤍 (@Celinestx) reported 16 minutes ago

  So instead of using my time to study I have to be on the line with Telus for the 3429382 for an issue I thought I resolved two months ago

• 
  Fred Stewart (@FredStewartIV) reported 16 minutes ago

  @TELUS Just recieved a special offer email from you for being a "valued TELUS customer" with a link to a page that said "there are no special offers for you at this time". Been a "valued customer" for 9 years but haven't once felt like it, probably time to switch companies

• 
  Don (@dondawgbarrett) reported 18 minutes ago from Calgary, Alberta

  @TELUS 1:15 mins on hold. Incredibly horrible service.

• 
  Wear your damn mask (@Wearyourdamnma2) reported 20 minutes ago

  @TELUS One of your store managers is promoting an anti-mask rally and posting on social media to encourge people to NOT wear masks. Bad look for the company.

• 
  Sarah (@sarahCJ2121) reported 25 minutes ago

  @TELUSsupport Ok, thanks. No, not a customer of Telus.

• 
  Shane Simpson (@ShaneLSimpson) reported 26 minutes ago

  @BCReality @bobmackin @adriandix You have criticisms about availability and timeliness of information that is fair comment. When you get unequivocal, direct answers such as on this Telus issue accept them. If they are untrue we will know soon.

• 
  Politics (@HolaPolitics) reported 26 minutes ago

  @TELUSsupport SO ******* TICKED OFF AT YOU! Your stupid partnering with google doesn't work with my Outlook! Go **** yourselves! Worst provider there is! @TELUS