Telus Outage Report in Sturgeon County, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Sturgeon County, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sturgeon County and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (57%)
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Phone (18%)
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Wi-fi (10%)
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TV (7%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map Near Sturgeon County, Alberta
The most recent Telus outage reports came from the following cities: Edmonton.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
Internet | |
| Edmonton |
Phone | |
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Sturgeon County, Alberta
Latest outage, problems and issue reports in Sturgeon County and nearby locations:
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Mary-Helen Clark
(@MHClark2617) reported
from
Edmonton, Alberta
I’ve been on hold with @TELUS tech support for six minutes now and I’m already annoyed.
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Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰
(@yegventures) reported
from
Edmonton, Alberta
If traditional TV-service telecom companies (like @telus, @Shawhelp, @Rogers, @Bell) want to keep their current subscriber base from mass increase in @Netflix subscriptions, they'll need to not only allow data overages, but open their VOD to free rentals. #telco #canada #big3
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Celeste
(@keatsmom) reported
from
Edmonton, Alberta
@CappyD I have it, through Telus. I've just started it, and so far not bad. I like that I can watch certain movies that stent on Netflix, but f I dont find value in it, I will drop it after a month.
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Dαяι-ι 👑
(@_AlmostHome) reported
from
Edmonton, Alberta
listen wifi is terrible worldwide yc .. or it’s just telus
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Christine
(@Boeserdays) reported
from
Sturgeon County, Alberta
@MaysyMan @TELUS @Bell Telus has been great for us. Any issue we've had we have an assigned person who we deal with all the way through not getting passed person to person if we happen to have to call back
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Ryan Dauphinee 🇨🇦
(@ryan_dauphinee) reported
from
Edmonton, Alberta
@TELUSsupport You can have your tech support reach out to me. Just tried the Telus Assist and it didnt understand my questions, and I called the tech support number and its “can expect wait times of up to 45 mins” Im not wasting my time sitting on hold....
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Joanne Norum
(@jnorum) reported
from
Edmonton, Alberta
@TELUS I’ve had the worst customer service from your company in the last 8 weeks trying to set up my home internet and I’m not alone. 6 failed installation appointments and 4 hours on the phone, mostly on hold. I’m now sticking with @ShawInfo
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Andrew Martin
(@Nitramwerdna) reported
from
Edmonton, Alberta
Thank you @Telus for screwing up the listings on tv and making me miss the @FCBayern game. Never had this problem with Shaw.
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Michele
(@Fairyswirls) reported
from
Edmonton, Alberta
Bought tickets online for @TELUS #marvel exhibition for 1145 still have to wait in line and not one person out of 6 that I have asked knows why terrible first experience been in line for 25 mins dont buy online.. #sucks
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Eric Petersen
(@ericpet) reported
from
Edmonton, Alberta
@eissyrc I'm leaving Telus for Shaw, but they've just screwed me over. Said everything would work so I cancelled Telus and now Shaw says they can't come for a week to fix it. Working from home makes the internet a necessity.
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Andre
(@YegAndre) reported
from
Edmonton, Alberta
@TELUS I have some questions about our home internet bill this month. I tried to call customer support several times but I can’t get through. Thank you!
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Big Mama E🦒
(@erinsterrr) reported
from
Edmonton, Alberta
@TELUS @TELUSsupport once again the most unprofessional and poor service. Booked my home service install on January 17 for feb 7. The fiber was never installed so the technician couldn’t perform his work. NOW they are telling me March 3. LOL bye keeping Shaw. #ridiculous
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ChiefBadger 37-25-9
(@Harpe97) reported
from
Edmonton, Alberta
Morning Warriors! I think I’m going to cancel my #Telus cable package. All of it. I can’t get into anything. When the #EdmontonOilers come back, then I’ll renew. Let’s see what they say. Stay tuned 😂
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Habanerogal
(@habanerogal) reported
from
Edmonton, Alberta
@marnipanas @TELUS I hope they got educated on asking for pronouns in order to improve the quality of service to their clients.
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Candace Elliott
(@CandaceElliott) reported
from
Edmonton, Alberta
Honestly! @telus please stop sending salesmen to my door over and over! I already am a customer so stop bugging me to switch some services. Then the guy flat out asks how much I pay for a service! I’m not giving out financial info on my doorstep!! #telus
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Mary-Helen Clark
(@MHClark2617) reported
from
Edmonton, Alberta
After an hour on hold with @telus, I’m getting my fourth technician visit since October, now to fix my basement TV. The guy who “fixed” my internet somehow made the service slower and more intermittent. I’m just glad my phones are on infinite data.
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Eric Petersen
(@ericpet) reported
from
Edmonton, Alberta
@WillKon @Shawhelp Yeah, it is beyond frustrating. They confirmed there was an active connection here before we moved in, so I cancelled my other service. Now I'm wishing I stayed with Telus. I can't run my business for a week now. Or I can burn ALL my mobile data in a day. No other options.
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Jason Wiwad
(@JasonWiwadBP) reported
from
Edmonton, Alberta
@ShawInfo might be the worst run company from top to bottom. Online, Retail stores to Support. Who actually uses this company cut my service off before I ever had any went to @TELUS and Blamo wow finally some culture in a business experience
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Kevin Johnson
(@kjohnsob) reported
from
Edmonton, Alberta
@TELUSsupport at my condo board meeting, I’m going to motion we all cancel our @TELUS contracts unless fibre is installed. You’ve been out here a half dozen times, enough is enough.
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LA
(@Skylaa66) reported
from
Edmonton, Alberta
[WRITE YOUR MESSAGE OF SUPPORT] #TELUS #WorldJuniors #EndBullying
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Kirsten Alyssa 🪴🤍
(@kirsten__alyssa) reported
So @TELUS sends me an email to pay my last and final bill… I go to login to my account to put a payment on it and I can’t even get in and says “account number no valid” You guys are seriously the worst!!! I just want to wash my hands off with this god awful company
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BNB 🇺🇦🏳️🌈🎸🥁🎃
(@BNBroadcast) reported
@TELUS Is charging customers an additional fee to pay you setting you apart? Is that friendly? **** you #DarrenEntwistle
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Wendy M
(@gryphonpubmom) reported
@GreatScott082 @angrydadof5 @TELUS Hi Scotty! Our saga is a long and sad tale. The 4th installer that came yesterday may have it partially fixed, so we at least have internet after 2 weeks without, but we still can’t get the service we want in our new place 😑
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Vincent Tondreau
(@oceandrive62) reported
@TELUSsupport awful data service in Orangeville! It’s been down for 3 days now. Nobody at Telus knows when it will be fixed!shameful !
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This Day Is
(@day_favorite) reported
@CBCEdmonton If the CRTC approves this, I will cancel my affiliate account that uses the @TELUS network.
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Paul Green
(@PaulGre16752768) reported
@CityNewsTO Sickening corporate greed!! Bye, bye Telus. Will never use a product or service - NEVER.
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HarpreetSangha
(@Harpree12332366) reported
As if these companies are not earning enough profits fr the telecom racket - now this "Telus asks CRTC permission to add 1.5% credit card surcharge to customer bills"
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Bill Threulsen
(@threulsen2961) reported
@AlleyDalley @TELUS @TELUSsupport Holy crap
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Jennifer Keenan
(@Jennife07143013) reported
@StevenEllisTHN @TELUS Disappointed that despite there being customer service reps available in store to help me cancel my recently deceased mothers phone that I’ve been told I need to call a 1-800 number. I’ve been on hold waiting for an agent for 11 minutes and counting.
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Coopershoots
(@Coopershoots) reported
@bowker_john A credit card fee is a cost of doing business. It makes it easy for the customer and the company to collect payment. This should not be allowed. Telus take a lesson form OLG who were trying to charge a fee for processing lottery tickets on line, but since retracted it