Telus

Telus Outage Report in Sturgeon County, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sturgeon County, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sturgeon County and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sturgeon County, Alberta 12/05/2025 04:55

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Sturgeon County, Alberta

The most recent Telus outage reports came from the following cities: Edmonton.

Loading map, please wait...
City Problem Type Report Time
CanadaEdmonton Internet
CanadaEdmonton E-mail
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Sturgeon County, Alberta

Latest outage, problems and issue reports in Sturgeon County and nearby locations:

  • whatzupshauna Shauna☘ (@whatzupshauna) reported from Sturgeon County, Alberta

    @TELUSsupport Email is not working on any devices, including phone, desktop and Telus webmail since 8am this morning... Bill adjustments are coming for all customers I hope since this is more than just a quick outage!

  • Roopanova 🦁🇨🇦 Bollywood Roop 🇨🇦 🦁 (@Roopanova) reported from Edmonton, Alberta

    I've been dealing with @Bell for 19 years. I continue to wonder why I deal with you guys. Continue to have the worst customer experience. Hey @TELUS @Rogers what are willing to do for me with regards to these cell phone plans.

  • pajowh Patricia Wheadon (@pajowh) reported from Edmonton, Alberta

    @TELUS tv signal lost more than it is found. Bet #shawtv customers are enjoying @BlueJays game #optiktvsucks

  • CastledwnsDan CastledwnsDan (@CastledwnsDan) reported from Edmonton, Alberta

    At the #telus store trying to get a billing issue fixed and maybe upgrade the phone. Person helping me seems good. Disputes center she’s talking to maybe sucks

  • jennxanderson cheddar the dog (@jennxanderson) reported from Edmonton, Alberta

    lol okay update: Telus rep finally came and fixed my internet and it wasn’t my modem or wiring or anything... SOMEONE CUT MY SPECIFIC APARTMENT LINE IN THE BASEMENT OF THE BUILDING JUST MY SUITE WHO IS AFTER ME FIRST MY CAR GETTING BROKEN TWICE INTO AND NOW THIS

  • allantaylor allantaylor (@allantaylor) reported from Edmonton, Alberta

    @Mandoline79 @TELUS I’ve had some staggeringly confusing troubleshooting issues with them. It’s like they know they’re the only game in town for some services and they don’t even try to keep you happy.

  • yegVRABEL VRABEL Construction (@yegVRABEL) reported from Edmonton, Alberta

    @ctvedmonton @TELUS cut our power lines while installing the same cables. This was a year ago and still no resolution. @ChemcoLtd was the contractor and they offered $300 gift card 😂and didn’t even follow through on that ! Never mind the food that spoiled and generators brought in myself.

  • MMACSCOT Mark McDonald (@MMACSCOT) reported from Edmonton, Alberta

    @TheGentYYC @TELUS @TELUSsupport It happens. I’m surprised they were rude. Anyway, hope all better next time. I like TELUS because of their community generosity

  • buoyantbabe Jacquelyn Reynolds (@buoyantbabe) reported from Edmonton, Alberta

    So this sucks. Not only is the 🏒 game blacked out, #telus changed the channels and I just found out I no longer get to watch the #Esks They are just getting more and more ❌ marked with this move

  • pajowh Patricia Wheadon (@pajowh) reported from Edmonton, Alberta

    Great. @BlueJays game just starts and @telus tv signal is lost again. C’mon! #optiktvsucks

  • MMACSCOT Mark McDonald (@MMACSCOT) reported from Edmonton, Alberta

    @TheGentYYC @TELUS @TELUSsupport My experiences with TELUS has been the opposite. Superb customer service.

  • keatsmom Celeste (@keatsmom) reported from Edmonton, Alberta

    Day 2 with no @TELUSsupport @TELUS email. Sure would like to know what's going on. When it comes time to renew my plan in October, this lack of service will go a long way in helping me decide what to do. 🤔🤔

  • 2Zero54 BryanBowen (@2Zero54) reported from Edmonton, Alberta

    More Telus email issues this morning. The $10 rebate doesn’t cut it #Telus #fixit

  • yegventures Lincoln Ho | Yegventures 🇨🇦🇭🇰🇻🇦 (@yegventures) reported from Edmonton, Alberta

    @ElleninSaigon @TELUS Don't even get me started about the home internet service. They've had 'rushmen' (high level) techs visit my house many times. At the time I stuck w them because they were my employer. Seriously considering bye bye to everything. To think I was close to getting home alarm w them

  • MajeauTyler Tyler Majeau 🏳️‍🌈 (@MajeauTyler) reported from Edmonton, Alberta

    If healthcare by TELUS is anything like their customer service for phones it’s gonna be a hard pass for me 😂 #ableg #abpoli

  • adrianborowsky Adrian Borowsky (@adrianborowsky) reported from Edmonton, Alberta

    @tonyposnanski @TheRealOJ32 Golly. @TELUS , maybe you were right about cyber bullying. Help this poor man. He's being treated as if he killed 2 people or something.

  • Roopanova 🦁🇨🇦 Bollywood Roop 🇨🇦 🦁 (@Roopanova) reported from Edmonton, Alberta

    Update on my experience with @Bell @Rogers @TELUS Bell - Continue to walk around there nonsense. Terrible service. Telus - Options and we can work together. Rogers - Let's set up a call and see if we can work together. Probably the most proactive out of three.

  • sass3450 pat sasseville (@sass3450) reported from Edmonton, Alberta

    @Mandoline79 @TELUS They've been worst customer service in Canada for yrs. Just brutal!

  • ChrisLaBossiere Chris LaBossiere (@ChrisLaBossiere) reported from Edmonton, Alberta

    After waiting over an hour for @Shawhelp to call me back (they quoted 35 minutes - as 225th in the queue), I am going to bed and will turn off the ringer. I have ducks to kill on the am and can order my new @TELUS service tomorrow. Shaw TV can’t solve the buffering.

  • 2Zero54 BryanBowen (@2Zero54) reported from Edmonton, Alberta

    @AzorcanGlobal @TELUS @TELUSsupport Mine was down for over 2 days. Didn’t even bother calling Telus about it because their customer service is horrible

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • BramwellTovey Bramwell Tovey O.C. (@BramwellTovey) reported

    @TELUSsupport Finally, the phone is answered but he’s not authorized to cancel, despite being the number 310-2255 Telus advised me to ring. Someone will call me back within an hour. Not impressive @TELUSsupport

  • chattychris Christine (@chattychris) reported

    @TELUS I’m so frustrated!My Wi-Fi does not work.I’ve tried troubleshooting many times. No one can fix it. Finally home on holiday so booked a tech 9-11. Got a text saying now an all day appt til 5pm. Fantastic service. Signed, a customer that pays close to $600/month. 😡

  • TheSpinDoctor Daryl (@TheSpinDoctor) reported

    @MizzJackson @TELUS Well, maybe the first thing they should reset is who their phone carrier is. That is disappointing. We have Telus and I’ve always been quite happy with them. They should call back. Another service person might have a solution.

  • 83Younger Stephen Young (@83Younger) reported

    @TELUS you guys have the worst customer service ever

  • birdbrain1957 Pat (@birdbrain1957) reported

    @CanadianMama1st @hollyanndoan And they only mention the Telus network….how many subscribers does the Telus network have? 33,000,000….I don’t think so.

  • savannahyyc Savannah (@savannahyyc) reported

    @robinksg That’s even better than the local mom in a FB group who lamented that YYC didn’t have a “science centre” anymore. When others said it’s known as Telus Spark now it… didn’t compute… “oh, damn, too bad we don’t have a science centre to go to!” Head-slapping in the idiocy.

  • jugra19 Juli (@jugra19) reported

    @TELUSsupport the service I rec’d from @telus asst mgr at #halifaxshoppingcentr was deplorable and I am in the process of cancelling my 3 accounts because of her attitude and unprofessional behaviour! Shameful!!!!

  • KeeganGoerz Keegan Goerz (@KeeganGoerz) reported

    @Scotty_McQ @tak23oda I mean TELUS literally charges customers for an “eSIM booklet” for EACH activation. So they print a QR code on paper and it costs $45. And you can’t reuse it when you upgrade or even do a restore… a horrible experience. I honestly think they all fear being “only” a dumb pipe.

  • SquidInkTea A Shambling Pile Of Hoodies And Flannel (@SquidInkTea) reported

    i wanna know where telus gets off convincing my grandma, who uses her computer to play scrabble and watch line dancing videos, and only wants to watch food network and a japanese channel, 200$ for super fast internet and a massive cable packagr

  • welchkristina Kristina Welch (@welchkristina) reported

    @jjhorgan Public transit and car insurance costs are a blip in most families' budgets. Things we DO spend a lot of money on...gas, house prices, property taxes, and Telus/Bell. Fix the things that really matter!