Telus Outage in Sturgeon County, Alberta

@TELUSsupport I have a PVR that freezes, I have spotty wifi and Telus is blaming an old cord that we have coming into our house for slow wifi...? Well then help me! It’s Telus Wi-Fi and Telus TV!

@WesDJones @Mr_Alberta @DrJacobsRad Sure, but the flipside of that is Edtel and AGT were World leaders in technology, their research labs were set up to help with the war effort both were sold on the cheap to Telus in the name of privatization and Albertan's are not better off because of this deal

And the only way we can change things is with $$$. I’m slowly working on detangling myself from using any Telus services. I can’t support this company any longer.

@TELUS I downgraded from gigabit to 750 and now my upload is half what I’m paying for. It’s been a month, your manager went on vacation and has since failed to reply to me. I’ve but over 30 hours into fixing your problem. The CRTC has the complaint.

Is it just me or does @TELUS have the worst, most time consuming prompts on the phone? Even for something simple that you need a quick answer for clarification on your bill. And the new 4K cable box is brutal service compared to regular cable? Is it the new Samsung tv? 😡

@TELUS Why our home security (smart cameras) stops recording from time to time? We bought this service 2 months ago and not recording has happened twice. The 2nd one happed last week when we are away? How we should trust this service and tools?

Hey #Telus .... thanks for wasting 3 hours of my life today with a no show, an error in the system is why the tech never showed. After an hour wait on the phone. So 4 hours, add in a pissy mood. 😡

Can any #yeg peeps tell me their thoughts on @ShawInfo? My @TELUS internet has been out for 7 hours after I was told the issue was resolved and I need a new provider.

Really disappointed in @TELUS, who suspended my service with zero warning, leaving my entire home without internet. This is the second time it’s happened in a year. Maybe it’s time to make the switch to @shaw.

Telus fixed our PVR not recording issue by replacing our digital box, but now our box randomly freezes and reboots and it super hot to the touch 😡🤬😩🧐

Ummmm my tv signal is now lost?!! Wtf Telus

@telus @TELUSsupport when I say “activation code” to your annoying IVR, it should send me to technical support, not billing. 30 mins waiting on hold for nothing. It’s 2020 and voice recognition is better than that.

@PierreVLeBrun I got Telus cable in Alberta & it’s not on any of the NHL Centre Ice channels. Bad look for the @NHL so far.

@TELUS your cable and wifi sucks!! And yes I’ve tried unplugging the modem and cable box 🙄🙄🙄🙄🤬🤬

****, ****, **** **** @TELUS Your website sucks, it times out my changing cable package and wants to sell me a wifi booster starter pack when I have one and all I want is an expansion pack.

@Robin_Brownlee @AmandaCTV @ctvedmonton The whole city looks like **** honestly. Weeds everywhere, grass uncut, garbage everywhere. It sucks, but you sympathize with the city as they try to juggle it all... your yard should be taken care of by @TELUS ASAP

@YouTubeTV it's time to step up and #savecanada. @Bell @TELUS @RiverTVNow are not providing a viable service to Canadians

$1000 @TELUS bill this month. 5X the previous month’s bill. All “airtime overage” charges. No warning, no courtesy call. Thanks for the “support”. Taking suggestions for a new service provider.

Don't know what going on today. Having major @TELUS issues with our phone. Extremely sorry. #Droppingcalls

@SteveThePylon @dailytechnewssh @TELUSsupport @TELUS @Rogers I also used to use Shaw. Had to reboot my modem if I needed to work for an hour without lag. When I called to cancel, they tried to sell me some sort of speed boost service. Nope. They should've just never slowed it down.

@TELUS I've never ever had such poor service as I've had with Telus. My phone jlinternet cuts out constantly as does my phone. My data usage has skyrocketed from what used to under 2 gigs now it hovers at 90 to 100 in month. And yet I still pay the same price as everyone else does. BS!

@TELUSsupport @TELUS 58 minutes on hold before talking to a person for help seems a little excessive. Shoutout to Raphael though, for being so kind and ready to help when I finally did connect. Too bad I had already driven the 30 minutes back to work for my work Zoom.

Rogers is so terrible lmaoooo I am actually going to switch BACK to telus after just activating two Rogers lines bc telus is offering me a better deal to come back and rogers doesn’t give a ****

@DanielaDana2 @TELUS They are the worst !

@StephKall @TELUSsupport Only expect phone or email responses or accountability from Telus if you want to be disappointed. Not to hijack your situation but my tv bill arbitrarily tripled in price this month without any contract term expiring and no new service additions. No explanation.

@NewfieHabsGurl @TELUS Also go to your provider for assistance, if they can't help you or support you, you should look for another source. It's only a battery someone out there can supply an alternative battery.

@Dgagne57 @TELUS About 2 years still not too bad but I'd like for it to last longer

@LemonSong2000 @MtnMod @HandmaidAlberta Exactly...like the telus ***** of Babylon app...call help line and talk to an Alberta doctor.

Today I got transferred from agent to agent like 5 times and the 5th agent literally hanged up on me... Nice Customer service @Bell! is it too late to cancel my order and switch to @Telus instead? 🤔😒

Ok so like I've been calling @Bell customer services and asking them where's my phone and all they do is just keep transferring me to another agent after another... I'm starting to regret switching to Bell from rogers. I should have gone with Telus instead 😒