Telus Outage Report in Sturgeon County, Alberta
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Sturgeon County, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sturgeon County and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 07: Problems at Telus
Telus is having issues since 02:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
-
Internet (50%)
-
Phone (26%)
-
Wi-fi (9%)
-
TV (6%)
-
Total Blackout (5%)
-
E-mail (4%)
Live Outage Map Near Sturgeon County, Alberta
The most recent Telus outage reports came from the following cities: Edmonton.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Wi-fi | |
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Sturgeon County, Alberta
Latest outage, problems and issue reports in Sturgeon County and nearby locations:
-
Lyn Sonnenberg 🇨🇦
(@lynsonnenberg) reported
from
Edmonton, Alberta
@e45mcmanus It’s a good thought. Our Telus issue was resolved by then as it was an afternoon appointment. Gave me time to actually have lunch (novel idea).
-
ChiefBadger 37-25-9
(@Harpe97) reported
from
Edmonton, Alberta
Morning Warriors! I think I’m going to cancel my #Telus cable package. All of it. I can’t get into anything. When the #EdmontonOilers come back, then I’ll renew. Let’s see what they say. Stay tuned 😂
-
Iron Ball Marketing
(@ironballmarket) reported
from
Edmonton, Alberta
@TELUSsupport Simple question and failure to answer telus. Shameful how you treat clients during a national emergency
-
Andre
(@YegAndre) reported
from
Edmonton, Alberta
@TELUS I have some questions about our home internet bill this month. I tried to call customer support several times but I can’t get through. Thank you!
-
Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰
(@yegventures) reported
from
Edmonton, Alberta
@JohnZmhr @plbg_s @Bell @TELUS It's strangely an 'essential service' that has been rationed out by providers and streaming services it seems. Imagine if gas was only working 80% of the time or electricity was 60% power.
-
Harmony
(@Coffee_Baileys) reported
from
Edmonton, Alberta
@Saucy_Napkin Maybe you could help TELUS do something about these insane international calls going to everyone’s cell phones
-
Aimee MacCallum
(@AimeeMaccallum) reported
from
Edmonton, Alberta
@TELUS @WEMovement Hey @TELUS I’m kinda done with continuing to pay for a service I’m not receiving. The only person kicked off my zoom meeting twice. Can’t refresh my email. Making it really difficult to work from home #horribleinternet #evenworstservice #onholdforhours
-
Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰
(@yegventures) reported
from
Edmonton, Alberta
If traditional TV-service telecom companies (like @telus, @Shawhelp, @Rogers, @Bell) want to keep their current subscriber base from mass increase in @Netflix subscriptions, they'll need to not only allow data overages, but open their VOD to free rentals. #telco #canada #big3
-
Harmony
(@Coffee_Baileys) reported
from
Edmonton, Alberta
@mental_gas @TELUS Yup, Chad for me too today. 7 times in 5 hours. It’s actually a slow day.
-
Ryan Dauphinee 🇨🇦
(@ryan_dauphinee) reported
from
Edmonton, Alberta
@TELUSsupport You can have your tech support reach out to me. Just tried the Telus Assist and it didnt understand my questions, and I called the tech support number and its “can expect wait times of up to 45 mins” Im not wasting my time sitting on hold....
-
Candace Elliott
(@CandaceElliott) reported
from
Edmonton, Alberta
Honestly! @telus please stop sending salesmen to my door over and over! I already am a customer so stop bugging me to switch some services. Then the guy flat out asks how much I pay for a service! I’m not giving out financial info on my doorstep!! #telus
-
Christine
(@Boeserdays) reported
from
Sturgeon County, Alberta
Telus better get their shit together this service interruption is going to have all the conspiracy theorists going crazy.
-
Michele
(@Fairyswirls) reported
from
Edmonton, Alberta
Bought tickets online for @TELUS #marvel exhibition for 1145 still have to wait in line and not one person out of 6 that I have asked knows why terrible first experience been in line for 25 mins dont buy online.. #sucks
-
Sandra McLaren Boos
(@SandraBoos) reported
from
Edmonton, Alberta
@TELUS @TELUSsupport @teluslabtest I just spent 2 hours troubleshooting with a rep in regards to not receiving incoming calls on my cell phone for 2 weeks from Mar 30 to April 10 as per bill. They would NOT help me with compensation after problem fixed and regained service.
-
Vance Avery
(@vanceavery) reported
from
Edmonton, Alberta
@TELUSsupport @TELUS have lost my phone service!
-
Christine
(@Boeserdays) reported
from
Sturgeon County, Alberta
@MaysyMan @TELUS @Bell Telus has been great for us. Any issue we've had we have an assigned person who we deal with all the way through not getting passed person to person if we happen to have to call back
-
Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰
(@yegventures) reported
from
Edmonton, Alberta
@JohnZmhr @plbg_s @Bell @TELUS They can also make VODs free. It's not like people aren't paying for service. I pay nearly $200 for landline, internet, and TV (basic + Cantonese). It's probably why so many are switching to Netflix.
-
Kevin Johnson
(@kjohnsob) reported
from
Edmonton, Alberta
@TELUSsupport at my condo board meeting, I’m going to motion we all cancel our @TELUS contracts unless fibre is installed. You’ve been out here a half dozen times, enough is enough.
-
Habanerogal
(@habanerogal) reported
from
Edmonton, Alberta
@marnipanas @TELUS I hope they got educated on asking for pronouns in order to improve the quality of service to their clients.
-
Big Mama E🦒
(@erinsterrr) reported
from
Edmonton, Alberta
@TELUS @TELUSsupport once again the most unprofessional and poor service. Booked my home service install on January 17 for feb 7. The fiber was never installed so the technician couldn’t perform his work. NOW they are telling me March 3. LOL bye keeping Shaw. #ridiculous
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
Commissioner Miner
(@fanCRTCProfling) reported
Now seems like a good time for everyone to sue #CRTC Rogers as they are busy w/ their family feud. I want to see Bell sue them. I want to see Telus sue them I want to see TekSavvy sue them I want to see another class action for biometric collection w/o consent. Kick em while down
-
Abdul 🇵🇸
(@hoe4karlmarx) reported
Why telus sending "sorry for the disruption of your service" emails and no "this month's service is now free due to the disruption"
-
Tidi
(@notovogons) reported
@TweeetLorraine Yeah after 10 minutes of crap on the Telus automatic voice thingy a few weeks back I yelled “can I speak to a real person?” Was connected.
-
𝙰.𝙼.𝚂. 🇨🇦
(@a_m_s_ns) reported
.@Bell_Aliant Could you consider upping the throttled speed of unlimited data plans: When I was with Telus, during the throttled period, I could usually watch a YouTube video at 360p with no problem. But with Bell's throttled speed, this isn't possible w/o constant buffering.
-
Dakota
(@dakattack92) reported
@bkursel23 Yup, had nothing but issues with them before I switched to Telus
-
abdez44
(@abdezbinabdul) reported
Just started using Telus 2 days ago and I'm already experiencing shortage.... What's happening @TELUS @TELUSsupport fix your data 😕
-
Space Donkey ©️ 🦖
(@Spacedonkey1) reported
Wonder if the solar flare will be used as an excuse by cell service providers for the past year of absolute garbage coverage. #telus
-
Jamie Barrow
(@jamiejbarrow) reported
@rascalgas Damn Telus again
-
Starlette
(@starlette_ca) reported
@telusmobility Sucks! Telus Mobility has been out of data service since 9:15 this evening! And today is not the first day that Telus Mobility having service disruption! Very disappointing!!! 😡
-
maria king
(@MkingMaria) reported
@AB_EmergAlert Telus communication service in that area. Just wierd why this is a emergency alert thing