Telus

Telus Outage in Sturgeon County, Alberta

Some problems detected at Telus

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Telus problems in the last 24 hours in Sturgeon County, Alberta

The following chart shows the number of reports that we have received about Telus over the past 24 hours from users in Sturgeon County and near by areas. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

Telus Outage Chart in Sturgeon County, Alberta 01/20/2022 12:15

January 20: Problems at Telus

Telus is having issues since 09:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Internet 50.25% Internet
  • Phone 20.73% Phone
  • Wi-fi 11.80% Wi-fi
  • TV 8.34% TV
  • E-mail 4.91% E-mail
  • Total Blackout 3.97% Total Blackout

Telus Outage Map Near Sturgeon County, Alberta

The most recent outage reports and issues originated from Edmonton and Morinville.

CanadaEdmonton Phone
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Internet

Telus in Sturgeon County, Alberta Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Telus Issues Reports Near Sturgeon County, Alberta

Latest outage, problems and issue reports in Sturgeon County and nearby locations:
  • adamkelly111111 Adam kelly (@adamkelly111111) reported from Edmonton, Alberta

    Just going to put it out on here if you are a TELUS customer and you are having slow service with them check your network for unauthorized access on ur internet always take time to search your wireless access for any provider just take a second for your security

  • kgredd Ken reddekopp (@kgredd) reported from Edmonton, Alberta

    @TheSpinDoctor @MizzJackson @TELUS Due to their terrible customer service, they are one carrier I will never use. And now there’s Telus Health which makes them even more disgusting in my mind.

  • flocboutique FlocBoutique YEG (@flocboutique) reported from Edmonton, Alberta

    LOL @TELUS internet down on #BoxingDay

  • KeeperOfSheep East meets West (@KeeperOfSheep) reported from Edmonton, Alberta

    @TELUS with @Shawhelp adding #ShawBlueCurve to #Firestick, isn't it time you unblock #PikTV from running on devices that clearly can support the app

  • CameronJY71 Cameron Young (@CameronJY71) reported from Edmonton, Alberta

    Tonight I learned that Canada 🇨🇦 has THEE worse cell phone provider companies/plans! This is a issue that NEEDS to be fixed AND talked about more! These companies and plans are PIRACY! Laws HAVE to be made! #Rogers #Telus #Bell

  • GahertySandra S Gee (@GahertySandra) reported from Edmonton, Alberta

    Getting to 2 days without Internet. Work tomorrow with several critical meetings. @TELUS is doing nothing to address and we’re getting antsy. Everyone we talk to makes promises they then don’t deliver on (when we finally get through). Internet is an essential service.

  • justinberubs Justin (@justinberubs) reported from Edmonton, Alberta

    @elks @TELUS “This team is terrible but at least this box suite is pretty cool”

  • Leenerrr Eileen Hoyland (@Leenerrr) reported from Edmonton, Alberta

    Me and the hubby are considering switching to Telus Fibre for our internet. We have no problems with the quality of Shaw, but b/c we’re mobility clients, Telus is offering GB fibre for $75 plus a bill credit. So honest opinions on quality plz! Anyone have Fibre w/Telus? 1/2

  • CggGordon Young Millennial Chinese Гордон👨🏻🧏🏻‍♂️🦻🏻🗣!! (@CggGordon) reported from Edmonton, Alberta

    @mwgbanks @TELUS @TELUSsupport Those are not bad speeds depending on the device. The free wifi I was using where I live was fluctuating really badly from as low as 2-5 Mbps so it was virtually unusable at some points. Have been wanting to get PureFibre for a long time now. Hopes are to get at least 1000 Mbps.

  • debs_wolf Debbie W (@debs_wolf) reported from Edmonton, Alberta

    @shmitzysays I did with Telus but a restart of my phone seemed to have solved the issue

  • YvetteGillam Yvette Gillam (@YvetteGillam) reported from Edmonton, Alberta

    @I_Am_The_Storm_ @TELUS Ever time @TELUS goes down at work, I poop a little and pray no one does anything dumb.

  • YvetteGillam Yvette Gillam (@YvetteGillam) reported from Edmonton, Alberta

    @jesssicrap @TELUS I'm just happy I'm not at work. Cause we can't call for help when we got no cell, my last STARS activation, booster was down and had to get someone to drive 20 min for service 😳 good times, not.

  • NadineYeg NadineBaileyUnifor (@NadineYeg) reported from Edmonton, Alberta

    @TELUS @TELUSsupport you changed emails and I still can’t access. 2 days on the phone and still not help. #horrible #worstserviceever

  • NadineYeg NadineBaileyUnifor (@NadineYeg) reported from Edmonton, Alberta

    @TELUS @TELUSsupport you changed emails and I STILL CANT ACCESS. 4 hrs yesterday and no help and so far 1 he today and I have been transferred to 3 did department. #horribleservice

  • KatyMackay Katy Mackay (@KatyMackay) reported from Edmonton, Alberta

    hey @TELUSsupport, I’ve talked to two Telus tech support people already today. No access to Twitter, app or browser, while on wifi. Fine on data. The tech guys reset it and I get access for a minute, and then it goes out again. I see BC also had this issue.

  • KeeperOfSheep East meets West (@KeeperOfSheep) reported from Edmonton, Alberta

    @TELUS your dealers in SW Edmonton are giving you a bad reputation with repeated attempts to solicit door to door, even after saying no and advising to leave the property. Stop supporting these sales tactics and leave people alone in their homes.

  • DatBawse Just Cam. (@DatBawse) reported from Edmonton, Alberta

    Why ******** does my Telus cable/internet bill keep going up, despite me not making any ******* changes to my service. Used to be $189 now it's $210.

  • irobox_Cap Can someone help me open this jar? (@irobox_Cap) reported from Edmonton, Alberta

    @TELUS wtf I was supposed to get a TV with my home severices and now I'm not. Come pick up your cable boxes

  • yegventures Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported from Edmonton, Alberta

    @trinighyul @TELUSsupport @TELUS Oh that's horrible. A couple years ago I was part of the 1% of users who had no email service for weeks.

  • RenatoGandia Renato Gandia 🇵🇭🇨🇦🏳️‍🌈 (@RenatoGandia) reported from Edmonton, Alberta

    Really excited about moving back to Calgary, but @Telus is making it difficult. Why did you cancel our connection appointment tomorrow that we scheduled weeks ago and you don’t give explanation? Or provide acceptable solutions?

Telus Issues Reports

Latest outage, problems and issue reports in social media:
  • sapp_91 sapp_91 (@sapp_91) reported

    @TELUS hi there, there is a telus utility underground box by my house that has water coming out of it which it shouldn’t be doing. Contacted city of surrey and they mentioned this is telus infrastructure. Could you please direct me to someone who can help

  • jacindacanning Jacinda Canning (@jacindacanning) reported

    @TELUSsupport I need to unlock my iPhone. Could I provide the IMEI number here? Impossible to reach on landline to Telus support.

  • 22Antendo Antendo22 (@22Antendo) reported

    @TELUS Why did you suddenly start blocking ports on my Smarthub so that I get strict Nat type and charge me 10$ a month to fix this problem?

  • griz_online Griz Online (@griz_online) reported

    **** @telus try’n rip me your off, WHERE IS THE EQUITY!

  • Synn2162 Vatican_Assassin Top 0.1% Tweeter (@Synn2162) reported

    So far dealing with @TELUS escalation manager about my #PureTibre hookup. Dec. 10 set up installation for Dec 30 Dec 29 at 7pm sorry you're rescheduled work isn't done. New completion date Jan 15, hookup Jan 17. Don't worry we don't cancel on someone multiple times.

  • Ashleychasesno1 sirHermitCronefromHHT (@Ashleychasesno1) reported

    You know Telus mobility I quite aware that my cell phone plan is up for renewal but the cost of living is too high & I never leave home anymore anyway so I really don't need it or you guys repeatedly calling to try & get me to sign up for a new cell phone or add more data, sorry!

  • TimTalk3 TimTalk (@TimTalk3) reported

    @diana_murphy613 So the one Telus is pushing for $30 a month must be really bad????

  • ChawlaYakshit15 Yakshit Chawla (@ChawlaYakshit15) reported

    @TELUS @TELUSsupport you guys are charging me hell lot of money every month. You are the most expensive carrier in canada. I really want to get out from your contract and want to switch to @RogersBiz or any other carrier who are much cheaper than you& provide same quality network

  • Kim26664026 Kim ❤️🇨🇦❤️ 💉💉💉 (@Kim26664026) reported

    I regret ever getting locked into a contract with @TELUS. The damn tv works only half the time. I regret getting rid of Shaw!! #YYC #telussucks

  • atomicdaze Tony Longworth 🖖📺🌈 (@atomicdaze) reported

    having a terrible time with spam from @TELUS Home. now they're calling my work number with their fraudulent offerings that they can't even explain.