Telus

Telus Outage in Sturgeon County, Alberta

Problems detected at Telus

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Telus problems in the last 24 hours in Sturgeon County, Alberta

The following chart shows the number of reports that we have received about Telus over the past 24 hours from users in Sturgeon County and near by areas. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

Telus Outage Chart in Sturgeon County, Alberta 09/18/2021 00:55

September 18: Problems at Telus

Telus is having issues since 07:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Internet 45.29% Internet
  • Phone 31.26% Phone
  • Wi-fi 8.29% Wi-fi
  • TV 6.34% TV
  • E-mail 5.34% E-mail
  • Total Blackout 3.48% Total Blackout

Telus Outage Map Near Sturgeon County, Alberta

The most recent outage reports and issues originated from Edmonton and Morinville.

CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Wi-fi
CanadaEdmonton Wi-fi
CanadaEdmonton E-mail
CanadaEdmonton Total Blackout

Telus in Sturgeon County, Alberta Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Telus Issues Reports Near Sturgeon County, Alberta

Latest outage, problems and issue reports in Sturgeon County and nearby locations:
  • debs_wolf Debbie W (@debs_wolf) reported from Edmonton, Alberta

    @shmitzysays I did with Telus but a restart of my phone seemed to have solved the issue

  • YvetteGillam Yvette Gillam (@YvetteGillam) reported from Edmonton, Alberta

    @I_Am_The_Storm_ @TELUS Ever time @TELUS goes down at work, I poop a little and pray no one does anything dumb.

  • YvetteGillam Yvette Gillam (@YvetteGillam) reported from Edmonton, Alberta

    @jesssicrap @TELUS I'm just happy I'm not at work. Cause we can't call for help when we got no cell, my last STARS activation, booster was down and had to get someone to drive 20 min for service 😳 good times, not.

  • NadineYeg NadineBaileyUnifor (@NadineYeg) reported from Edmonton, Alberta

    @TELUS @TELUSsupport you changed emails and I still can’t access. 2 days on the phone and still not help. #horrible #worstserviceever

  • NadineYeg NadineBaileyUnifor (@NadineYeg) reported from Edmonton, Alberta

    @TELUS @TELUSsupport you changed emails and I STILL CANT ACCESS. 4 hrs yesterday and no help and so far 1 he today and I have been transferred to 3 did department. #horribleservice

  • KatyMackay Katy Mackay (@KatyMackay) reported from Edmonton, Alberta

    hey @TELUSsupport, I’ve talked to two Telus tech support people already today. No access to Twitter, app or browser, while on wifi. Fine on data. The tech guys reset it and I get access for a minute, and then it goes out again. I see BC also had this issue.

  • KeeperOfSheep East meets West (@KeeperOfSheep) reported from Edmonton, Alberta

    @TELUS your dealers in SW Edmonton are giving you a bad reputation with repeated attempts to solicit door to door, even after saying no and advising to leave the property. Stop supporting these sales tactics and leave people alone in their homes.

  • DatBawse Just Cam. (@DatBawse) reported from Edmonton, Alberta

    Why ******** does my Telus cable/internet bill keep going up, despite me not making any ******* changes to my service. Used to be $189 now it's $210.

  • irobox_Cap Can someone help me open this jar? (@irobox_Cap) reported from Edmonton, Alberta

    @TELUS wtf I was supposed to get a TV with my home severices and now I'm not. Come pick up your cable boxes

  • yegventures Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported from Edmonton, Alberta

    @trinighyul @TELUSsupport @TELUS Oh that's horrible. A couple years ago I was part of the 1% of users who had no email service for weeks.

  • RenatoGandia Renato Gandia 🇵🇭🇨🇦🏳️‍🌈 (@RenatoGandia) reported from Edmonton, Alberta

    Really excited about moving back to Calgary, but @Telus is making it difficult. Why did you cancel our connection appointment tomorrow that we scheduled weeks ago and you don’t give explanation? Or provide acceptable solutions?

  • ArtieCubed Art New (@ArtieCubed) reported from Edmonton, Alberta

    @TELUS great customer service, yeah right. Absolutely brutal! Told everything was fine with transferring internet and Optik TV last week. When it wasn’t someone supposed to call on Monday and finish job. Didn’t happen. Called twice and on hold for over an hour. Shaw here I come.

  • Deaner_232 I_am_no_one (@Deaner_232) reported from Edmonton, Alberta

    @nothatsyou Damn, I was hoping for much higher speeds this week. I guess I'll put up with my normal Telus 5g signal til then!

  • lolo_avalon Lolo Avalon (@lolo_avalon) reported from Edmonton, Alberta

    @hayu yet AGAIN, the Hayu iPhone app, the Apple TV app, Telus app & the streaming method - NOTHING WORKS. I spend more time fighting with your system than I do watching shows. I'm not paying for this anymore!!!! Worst quality of any streaming service period.

  • patsnation0917 Chris (@patsnation0917) reported from Edmonton, Alberta

    Hey @TELUS your services are ****. Why the hell am I paying for a glitching and freezing tv service. It 2021. Get your **** together.

  • julial04 Julia (@julial04) reported from Edmonton, Alberta

    I think the people at Rogers knew I was going to use my day off to finally switch my phone provider to Telus, that’s why it’s down across the country. Sorry everyone 🙈🙈

  • mariamdena mariam (@mariamdena) reported from Edmonton, Alberta

    anyone else’s telus phone and Internet not working?

  • CoryCVC Cory (@CoryCVC) reported from Edmonton, Alberta

    Hey @TELUS @TELUSsupport are we having issues with text messages in Edm area? I can receive but cannot reply..help

  • patsnation0917 Chris (@patsnation0917) reported from Edmonton, Alberta

    Has anyone elses @TELUS service been ****** lately? Mine's been glitchy and lags everytime I use the guide. I've reset everything by unplugging and plugging in again. Had service guys out here 3 times in the last 4 months. Is @shaw any better?

  • EvieNightstar Evie (@EvieNightstar) reported from Edmonton, Alberta

    @TinDizzy Telus just isn’t good in really old buildings. We switched to Shaw and have zero issues now.

Telus Issues Reports

Latest outage, problems and issue reports in social media:
  • Merc_3422 Mar (@Merc_3422) reported

    @MobileSyrup "As an example, Telus offers the iPhone 13 Pro Max for $0 upfront and $43.04/mo for 24 months with the carrier’s Bring-It-Back plan. In total, that works out to $1,592.96" $43.03x 24 months is $1032.96 Some bad math there guys lol

  • KpHeaney Kevin (@KpHeaney) reported

    @manaboutcowtown @BrcDi4 And the fact, it's highly likely, they'll shove us all onto that stupid Telus App, which farms out ALL your info, to an American Company. Who by the way, have ZERO presence in Canada. IF they're hacked, you'll get BUPKIS for recompense cuz they don't have to follow Canadian Law.

  • electrobarn Dave Anderson (@electrobarn) reported

    @mattkiazyk @interstateone The data is gated by network calls to Telus and another sketchy domain iirc.

  • TylerDumaine Tyler Dumaine (@TylerDumaine) reported

    Switched to Telus which was a great choice. We sent equipment back it had wrong address we notified Shaw of this and they said they would call us back in 48hrs to help. Instead sent to collections with no phone call. Manager said too bad. Leon #WZR9. @TELUS @ShawInfo @Shawhelp

  • BarbMacInnis Barb MacInnis (@BarbMacInnis) reported

    @caperbruins I was wondering that myself… Are you still at home? I love West Mabou more than anything but I would never do NHL Live there. Man, the service sucks at home. #telus is okay here but I’ve had trouble so I’m leery.

  • TheSKDude The Dude (@TheSKDude) reported

    @ebbsebbs27 @SaskTel @TELUS I’ve never been stuck in the snow and I own a 20 Toyota Corolla… Really sad you don’t care about Saskatchewan though… #ShopLocal

  • RealNashBennett Nash Bennett (@RealNashBennett) reported

    @BretHart @marchofdimescda @TELUS Always nice when companies and charities consistently help those in need and not just as a publicity stunt. Good for them.

  • sookemonitor Bob Lawblaw (@sookemonitor) reported

    @TELUS well after firing all your staff and having NO customer service, that will be a NO

  • animaniacs wani (@animaniacs) reported

    bell randomly bumped up the plan minimum for the pro max to $80 so if its still like that when i decide to order my phone im switching to telus **** yall

  • MarkKafka Mark Kafka (@MarkKafka) reported

    @Bell_Support hate to tell you that there are issues in Ontario, I have been down since noon and have no access to internet or Fibe TV, so thanks to having wireless devices with @TELUS #Rogers, I haven’t been left in the dark. Why can no one explain why?!!