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Telus outages and service status in Terrasse-Vaudreuil, Quebec

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around Terrasse-Vaudreuil, including 0 direct reports.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Terrasse-Vaudreuil, Quebec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Terrasse-Vaudreuil, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 11: Problems at Telus

Telus is having issues since 04:40 PM EST. Are you also affected? Leave a message in the comments section!

Community Discussion

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Telus Issues Reports Near Terrasse-Vaudreuil, Quebec

Latest outage, problems and issue reports in Terrasse-Vaudreuil and nearby locations:

  • kevinilaqua
    Kevin Ilaqua (@kevinilaqua) reported from Vaudreuil-Dorion, Quebec

    @TELUS for the first time in 10 years I can genuinely say your customer service sucks. Your web store sucks at shipping anything on time, they caused the problem.. but the answer.. just cancel your service.. Okay, I most certainly will.

  • Trumpismme
    Politics, Sports (@Trumpismme) reported from Dollard-Des Ormeaux, Quebec

    As usual Ezra's in the money. If i were a telus customer of be changing companies asap.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • oilcanadian4
    Canadian Oil 🇮🇱 (@oilcanadian4) reported

    @telus TELUS, you can keep your hold music, I’ve got better things to waste my life on. I want to cancel my internet and my phone...

  • Steve_Pollard
    Steve Pollard (@Steve_Pollard) reported

    @TELUS I’ve sorted it now cost me time and gas money to pick it up and another hour on the phone! That’s money down the drain

  • 6Nonny
    Josh (@6Nonny) reported

    @Johal6O4 @zCallouts No Telus has ****** me on multiple occasions, one time a dump truck tried to take a detour down my street and smoked a power line

  • JackMac47644341
    Parmar_Jaininder (@JackMac47644341) reported

    @w3ndsHere @TELUS @TELUSsupport Yes , it is down for me in Surrey

  • canadian_crimes
    Canadian Crimes (@canadian_crimes) reported

    @FidoSolutions The phone should work I’ve lost data in half the places it used to be decent in. There is zero customer support. Fido is a joke I’m moving to telus

  • chanduuu_cs
    chanduuuuu (@chanduuu_cs) reported

    @Pirat_Nation In March 2026, Crunchyroll confirmed a major data breach involving approximately 6.8 million users following a cyberattack on a third-party support provider, Telus Digital. The breach occurred when hackers used malware to hijack a support agent's Okta single sign-on account, giving them 24 hours of access to Crunchyroll’s internal systems, including Zendesk, Slack, and Google Workspace. Stolen data primarily consists of customer support ticket records, which include full names, usernames, email addresses, IP addresses, and general geographic locations. In April 2026, cybercriminals offered 2 million of these customer records for sale on a specialized forum, with a single buyer reportedly purchasing a bulk set of 1.2 million records. Security researchers have verified that 1.2 million unique email addresses from this sale are now appearing in data leak databases like Have I Been Pwned. The hackers reportedly demanded a $5 million ransom from Crunchyroll to prevent the release of 100GB of exfiltrated data, though the company has not officially confirmed paying it. Crunchyroll is currently facing class-action lawsuits alleging that the company failed to implement adequate security measures and was not transparent enough with users during the initial discovery. While Crunchyroll maintains that its core user database and full financial systems were not directly breached, the exposure of support ticket history means some users' partial payment info or private messages may be at risk.

  • RealMikeVersace
    MIKE 🆅🅴🆁🆂🅰🅲🅴 🗣💨 (@RealMikeVersace) reported

    @jodyvance @TELUS @TELUSsupport The most frustrating thing when dealing with customer service is th recording telling you to log in and use the app for your request. Trust me, if the request could be processed through the app/site - I WOULD. YOU THINK I WANT TO WAIT ON HOLD FOR AN HOUR TO SPEAK TO SOMEONE???

  • karenhowie2008
    Karen Howie (@karenhowie2008) reported

    @TELUS I keep getting emails from you, including bills, but I’m not a customer and I can’t find any way of letting you know as I can’t log into your portal. Help!!

  • jodyvance
    Jody Vance (@jodyvance) reported

    @vanuckfan56 @TELUS @TELUSsupport Hi. This is twitter. 😎 - I DM’d and tagged. They did not come through. My past contact did. Save your support contacts!

  • joepac17
    Joepac17 (@joepac17) reported

    @TELUS promised a bill credit. Its not applied. 3 calls later. Still no applied. Now I cant get through to solve this. Great service. Remind me why I shouldn't cancel and switch.