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Telus outages and service status in The Beaches, Ontario

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around The Beaches, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and Total Blackout.
  • The most recent signal from this area was received Jun 2, 11:56 AM EDT.
  • 31% Internet (31%)
  • 31% Phone (31%)
  • 15% Total Blackout (15%)
  • 15% Wi-fi (15%)
  • 8% E-mail (8%)

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in The Beaches, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in The Beaches, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 5: Problems at Telus

Telus is having issues since 11:40 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near The Beaches, Ontario

The most recent Telus outage reports came from the following cities: Toronto, Toronto county, and Scarborough.

CityProblem TypeReport Time
Toronto Internet 3 days ago
Toronto county Wi-fi 5 days ago
Toronto Phone 6 days ago
Toronto Total Blackout 7 days ago
Toronto E-mail 9 days ago
Toronto Internet 10 days ago

Nearby cities with recent reports

Toronto

2 recent signals

3 days ago
Toronto county

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near The Beaches, Ontario

Latest outage, problems and issue reports in The Beaches and nearby locations:

  • RebecaMacKinnon
    Spooky Beca (@RebecaMacKinnon) reported from Toronto, Ontario

    @TTChelps @DemandAccess hey @TELUSsupport @TELUS please consider finally letting your customers access phone network coverage in the TTC tunnels, if an emergency were to happen i would want to be able to contact family and us not having that option is sad and disappointing 😬

  • Ashton_Deroy
    Ashton Deroy (@Ashton_Deroy) reported from The Beaches, Ontario

    Some @TELUS Customer service call. Ok so get this... I said my name was Tamara Crystal and I just kind of magically ended up on the phone with the agent. I rambled delusionally & they transferred me to a closed department. Not very professional #Telus . Not very #Capitalism

  • Mara__Raquel
    ❤︎ 𝓂𝒶𝓇𝒶 𝓁𝒾𝓂𝒶 ❤︎ (@Mara__Raquel) reported from Toronto, Ontario

    Every time I call @TELUS @TELUSsupport I always get 150% customer service. Heather was amazing this morning, she couldn’t fix the problem right away but found a solution and called me back right away. I want to thank you TELUS for 20 years of great customer service

  • YouMotorcycle
    YouMotorcycle (@YouMotorcycle) reported from Toronto, Ontario

    @darrylw71 Which is fair. But Koodo isn't a smaller company. It's owned by Telus and operates on Telus' network, so your reception would be no different on one versus the other.

  • loganryan44
    RG for Life (@loganryan44) reported from Toronto, Ontario

    I understand that companies sell information to third parties but come on @telus, no one has my son’s phone number that he should be getting texts to a local dentist we’ve never gone to asking us to return

  • JoePizzoferrato
    Joe Pizzoferrato (@JoePizzoferrato) reported from Toronto, Ontario

    @TELUS I placed an online order for a small business mobility plan 5 days ago and I am now trying to get status(via web and phone chat) and it is so frustrating as agents keep transferring me to different departments. Even though I have a confirmation of my order no one can help!

  • LordGuthrie
    Shaun Guthrie 🇨🇦 (@LordGuthrie) reported from Toronto, Ontario

    @chezz12 @SpotifyCanada @SpotifyCares Yup. I think falls into the same thing Shaw and TELUS do when they come out with promotions and you’re and existing customer

  • WaxEBuildup
    Todger Strunk (@WaxEBuildup) reported from Toronto, Ontario

    ZOMG I have cell phone service again. I may have waited on hold for 2 hours, but the woman who attended to my account was ******* amazing and she clearly should be running the company, not just answering inbound customer service. @TELUS, can you please promote the helpful woman?

  • TheDanLevy
    Dan Levy (@TheDanLevy) reported from Toronto, Ontario

    @The_IT_Nerd I don’t see why it would be so difficult. Maybe I need to research eSIMs tho but to my understanding it’s basically the same process as what Bell & Telus had with their CDMA network phones back in the day. It has a serial number (not just IMEI) you register with network

  • myonlinelifenow
    Lanrick Bennett Jr. (@myonlinelifenow) reported from Toronto, Ontario

    👇🏾#InThisTogether @RogersHelps @bell @TELUS Lets follow in @johnkrasinski and @ATT’s footsteps to support #HeathCareHeroes Adding @VancityReynolds because, well why not #COVID2019

  • MonicaLauriola
    ⚪️⚫️ (@MonicaLauriola) reported from Toronto, Ontario

    I’ve been with @TELUS since 2011 and Virgin Mobile is prepared to offer me the same contraction for 2/3s of the price..... so much for customer service

  • queensantos1984
    🖤Rachel Santos🖤 (@queensantos1984) reported from Toronto, Ontario

    @TELUSsupport is there an issue because I can't receive texts from boyfriend who Is with Rogers. His best friend is with telus and they can text no problem. This is annoying.

  • sasha_cresswell
    🦝🦔 sash 🦔🦝 (@sasha_cresswell) reported from Vaughan, Ontario

    @pittk85 @Ptbo_Canada @TELUS According to the BOB FM Facebook, there’s an outage! 🥴

  • bakerofbytes
    Ryan Baldwin (@bakerofbytes) reported from Toronto, Ontario

    After updating to iOS 15.X my iPhone can barely use LTE. It takes several minutes to load a web page, if it loads at all. Im on iOS 15.1 on the @TELUS network. Anybody else experience this? It’s been like this for a week and no solution seems to work.

  • johnndavis
    John N. Davis (@johnndavis) reported from Toronto, Ontario

    20200213: James McLeod : Telus to launch 5G network with Huawei by the end of 2020

  • taniagupta1307
    Tania gupta (@taniagupta1307) reported from Toronto, Ontario

    @koodo @TELUS is fooling people with hidden charges that you are able to see only once you check your bill and find it to be $200 $190 and when you contact customer care, they will say we understand but won't be able to provide u with clarification #koodo #TELUS #worstconnection

  • nonaammees
    nonaammees (@nonaammees) reported from Toronto, Ontario

    @TELUS I've been waiting 4 hours now for a text message to port my phone now I'm in linbo between both phones and support is closed.. what kind of nonsense is this? @TELUSsupport

  • createdbyrcw
    Randall C Willis (@createdbyrcw) reported from Toronto, Ontario

    Given how many people I know who cancelled their Bell service, their Rogers service or their Telus service, it is surprising that I know any of this

  • KellyPMHarris
    Kelly Harris (@KellyPMHarris) reported from Toronto, Ontario

    Why is @TELUSsupport @TELUS the most godawful company in the world to deal with?!?!?! … they could learn customer service from @AirCanada

  • jim_thepatriot
    Jim "The Canadian Patriot" (@jim_thepatriot) reported from Toronto, Ontario

    @1stJohnDagenais @BrianeveraertP1 Telecommunications services like Bell and Telus. Bank like TD outsourcing IT support is problematic for protecting Personal Information and electronic Data

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • ravinispunk
    Ravin (@ravinispunk) reported

    @CurlyZebra77 @TELUS Here are the Phone Numbers: Rogers Conected For Success: 1-888-793-2441 and Telus Mobility/Internet For Good: 1-833-323-3338 - They are dedicated customer service lines for both these programs and are extremely helpful. Hope this helps!

  • darcyschultz
    Darcy Schultz (@darcyschultz) reported

    Grok says: "TELUS ... strong on network quality and coverage, but often criticized for customer service, billing, and contract issues." I'm trying to get my home internet service moved and it's been *painful* so this summary is exactly right.

  • zephryus47
    Carol (@zephryus47) reported

    @CTVdavidspence @Rogers Been there done that. Telus is just as bad

  • Real_Insights_
    Real Insights (@Real_Insights_) reported

    @MelissaLMRogers @TELUSsupport I managed to get down to $32/mo with fido. Not unlimited but way more data than I'd ever use. I was with Telus for a very long time, they never offered any good deals. Just watch for good deals and make the switch.

  • GlobalismSucks
    Felix (@GlobalismSucks) reported

    @MelissaLMRogers @TELUSsupport And yet Telus stock is sucking big time ....... down 22 % this past year. 🙄

  • JanineWils60777
    j9 (@JanineWils60777) reported

    @TELUS I will never support you. Piss off with your data centre's.

  • RealityoftheSit
    Canadian Sledge Hammer (@RealityoftheSit) reported

    @MelissaLMRogers @TELUSsupport first of all the $25 is USD, and you can find plenty of very cheap cellphone plans in Canada. You want to finance an expensive device through your plan and that is why you pay over $100. Telus is known to NOT be a budget provider - they have Koodo and Public Mobile you idiot

  • MarciaOnTheGo
    Miss Marcia (@MarciaOnTheGo) reported

    @jodyvance @TELUSsupport @TELUS Oh I think I need him! We are having problems with ours too

  • sobola_jats
    Olujide 'Chukwudi' Sobola (@sobola_jats) reported

    @Highteaspeaks @ajayi_g @Bell It is good you had a good offer from Chatr. I used Chatr for 2 years. I was paying 50 cad per month, tax inclusive for 5GB data. When I was frustrated and called them, their customer service person did not care. I had to port to Telus to get 60GB data for same price.

  • Johnscn1
    Carl Johnson (@Johnscn1) reported

    @jodyvance @TELUSsupport @TELUS I was having troubles for months last year. Finally a technician said he needed to send it to another department. No trouble since…..they are not all created equal.