Telus outages and service status in The Beaches, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus generated 3 outage signals in the last 24 hours around The Beaches, including 3 direct reports.
The most common problems reported in this area mention Phone, Internet, and E-mail.
The most recent signal from this area was received May 26, 8:39 AM EDT.

Phone (45%)
Internet (27%)
E-mail (9%)
Total Blackout (9%)
Wi-fi (9%)

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in The Beaches, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in The Beaches, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	The Beaches	Baseline
May 25, 2:20 PM EDT	0	0	0
May 25, 2:40 PM EDT	0	0	0
May 25, 3:00 PM EDT	0	0	0
May 25, 3:20 PM EDT	0	0	0
May 25, 3:40 PM EDT	0	0	0
May 25, 4:00 PM EDT	0	0	0
May 25, 4:20 PM EDT	0	0	0
May 25, 4:40 PM EDT	0	0	0
May 25, 5:00 PM EDT	0	0	0
May 25, 5:20 PM EDT	0	0	0
May 25, 5:40 PM EDT	0	0	0
May 25, 6:00 PM EDT	0	0	0
May 25, 6:20 PM EDT	0	0	0
May 25, 6:40 PM EDT	0	0	0
May 25, 7:00 PM EDT	0	0	0
May 25, 7:20 PM EDT	0	0	0
May 25, 7:40 PM EDT	0	0	0
May 25, 8:00 PM EDT	0	0	0
May 25, 8:20 PM EDT	0	0	0
May 25, 8:40 PM EDT	0	0	0
May 25, 9:00 PM EDT	0	0	0
May 25, 9:20 PM EDT	0	0	0
May 25, 9:40 PM EDT	0	0	0
May 25, 10:00 PM EDT	0	0	0
May 25, 10:20 PM EDT	0	0	0
May 25, 10:40 PM EDT	0	0	0
May 25, 11:00 PM EDT	0	0	0
May 25, 11:20 PM EDT	0	0	0
May 25, 11:40 PM EDT	0	0	0
May 26, 12:00 AM EDT	0	0	0
May 26, 12:20 AM EDT	0	0	0
May 26, 12:40 AM EDT	0	0	0
May 26, 1:00 AM EDT	0	0	0
May 26, 1:20 AM EDT	0	0	0
May 26, 1:40 AM EDT	0	0	0
May 26, 2:00 AM EDT	0	0	0
May 26, 2:20 AM EDT	0	0	0
May 26, 2:40 AM EDT	0	0	0
May 26, 3:00 AM EDT	0	0	0
May 26, 3:20 AM EDT	0	0	0
May 26, 3:40 AM EDT	0	0	0
May 26, 4:00 AM EDT	0	0	0
May 26, 4:20 AM EDT	0	0	0
May 26, 4:40 AM EDT	0	0	0
May 26, 5:00 AM EDT	0	0	0
May 26, 5:20 AM EDT	0	0	0
May 26, 5:40 AM EDT	0	0	0
May 26, 6:00 AM EDT	0	0	0
May 26, 6:20 AM EDT	0	0	0
May 26, 6:40 AM EDT	0	0	0
May 26, 7:00 AM EDT	0	0	0
May 26, 7:20 AM EDT	0	0	0
May 26, 7:40 AM EDT	0	0	0
May 26, 8:00 AM EDT	0	0	0
May 26, 8:20 AM EDT	0	0	0
May 26, 8:40 AM EDT	0	0	0
May 26, 9:00 AM EDT	0	0	0
May 26, 9:20 AM EDT	0	0	0
May 26, 9:40 AM EDT	0	0	0
May 26, 10:00 AM EDT	0	0	0
May 26, 10:20 AM EDT	0	0	0
May 26, 10:40 AM EDT	0	0	0
May 26, 11:00 AM EDT	0	0	0
May 26, 11:20 AM EDT	0	0	0
May 26, 11:40 AM EDT	0	0	0
May 26, 12:00 PM EDT	0	0	0
May 26, 12:20 PM EDT	0	0	0
May 26, 12:40 PM EDT	0	0	0
May 26, 1:00 PM EDT	0	0	0
May 26, 1:20 PM EDT	0	0	0
May 26, 1:40 PM EDT	0	0	0
May 26, 2:00 PM EDT	0	0	0
May 26, 2:20 PM EDT	0	0	0

May 26: Problems at Telus

Telus is having issues since 08:40 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near The Beaches, Ontario

The most recent Telus outage reports came from the following cities: Toronto, Toronto county, and Scarborough.

City	Problem Type	Report Time
Toronto	Internet	6 hours ago
Toronto	Phone	21 hours ago
Toronto	Wi-fi	23 hours ago
Toronto	Total Blackout	1 day ago
Toronto	Phone	2 days ago
Toronto county	Phone	5 days ago

Nearby cities with recent reports

Toronto

5 recent signals

6 hours ago

Toronto county

2 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near The Beaches, Ontario

Latest outage, problems and issue reports in The Beaches and nearby locations:

Tracy D (@tracylyn44) reported 1 minute ago from Toronto, Ontario
Hey @TELUSsupport you still are messaging the wrong person for account inquiries. Now you’re threatening to cut off the phone but when I log into my Telus it says the bill isn’t due until the 22nd. Wtf I don’t appreciate being threatened.
Stephen Punwasi 🌋 🚀 (@StephenPunwasi) reported 4 minutes ago from Toronto, Ontario
@robnicholsontor Classification is an oligopoly at a high level, but the pressures are monopolistic when they can fail and take out the whole banking system. Bell and Telus were fine, but just a Rogers failure was able to grind the country to a halt.
Kelly Harris (@KellyPMHarris) reported 7 minutes ago from Toronto, Ontario
Why is @TELUSsupport @TELUS the most godawful company in the world to deal with?!?!?! … they could learn customer service from @AirCanada
Sherry Rezaie, MD (@shaghayegh755) reported 8 minutes ago from Toronto, Ontario
@TELUS I have been trying to get a hold of someone in your sales team by multiple emails and phone for the past 5 days for a time sensitive PS suite EMR matter and no one responded yet !! This is truly a terrible service 👎
Rishabh Sinha (@rishabh_snh) reported 10 minutes ago from Toronto, Ontario
@TELUSsupport @TELUS I am having issues with phone. My services aren’t disconnected. Can you help
Kiran Varughese (@kiranjoyv) reported 14 minutes ago from Vaughan, Ontario
@YRP @AMBERAlertONT You spend millions of taxpayer dollars to set up any system to help the community. Not burden it. Its also clear there was no coordination with @TELUS, @Bell, @Rogers, etc when developing the system since same message is delivered different number of times for different providers
⚪️⚫️ (@MonicaLauriola) reported 15 minutes ago from Toronto, Ontario
I’ve been with @TELUS since 2011 and Virgin Mobile is prepared to offer me the same contraction for 2/3s of the price..... so much for customer service
CERB Gotti (@TheSlowBurn) reported 15 minutes ago from Toronto, Ontario
How would anyone know if there was a Telus outage?
nonaammees (@nonaammees) reported 18 minutes ago from Toronto, Ontario
@TELUS I've been waiting 4 hours now for a text message to port my phone now I'm in linbo between both phones and support is closed.. what kind of nonsense is this? @TELUSsupport
David Shory (@dshory) reported 18 minutes ago from Toronto, Ontario
Unimpressed at the rate increase for my plan. Feels like I’m being gauged by @TELUS. I’ve been a client for over 20 years - time to switch. The gradual erosion of your customer service and increase in fees is too much to bear.
Vanessa 🇺🇦 (@shapsy01) reported 20 minutes ago from Toronto, Ontario
Looks like it’s time to move on from @TELUS their customer service is way below par my goodness
Matthew (@jmwensley) reported 23 minutes ago from Toronto, Ontario
Everyone needs to understand what a terrible decision this is @TELUS is putting profit ahead of national security. I hope customers leave. @jkenney
Dante Haversham (@Blooberboy) reported 25 minutes ago from Toronto, Ontario
I signed up for @TELUS a week ago. My first bill is due in 3 days already. I haven’t even received my SIM card yet and @TELUSsupport expects me to pay for 10 days of service. Is this a Scam or a service?
Peter Dimov (@peterdimov) reported 29 minutes ago from Toronto, Ontario
@CTVNews Bell Canada, Rogers Communications Inc., Telus Corp. and Shaw Communications Inc. have all announced customers will not be charged to help connect with loved ones in the embattled region
Garrick The DJ (@GarrickTheDJ) reported 32 minutes ago from Toronto, Ontario
Any other TELUS customer having issues with their mobile phone service? Restarted my phone three times, and nothing. Wireless works, and I can still send text messages! Just can’t make any calls! @TELUS @TELUSsupport #TELUSDown #TELUS
Garrick The DJ (@GarrickTheDJ) reported 41 minutes ago from Toronto, Ontario
I can text msg my girlfriend, but when I call her, it goes right to voice mail. Called her twice, same thing happens. Remembering why I never bundled with “Rogers”. Fine with just TV. Content with @TELUS/ @TELUSsupport #rogersoutage #toronto #rogersdown
KP ☀️ (@kierstynpare) reported 41 minutes ago from Toronto, Ontario
Telus: any phone you want for $0 down Also Telus *in the fine print*: but don’t worry, we’ll find another way to screw you over
Jamie Fox (@ACJamieFox) reported 41 minutes ago from Toronto, Ontario
@Skeeter00007 @Rogers @TELUS Greed never gives.
Sophia Cybulski (@SophiaCybulski) reported 46 minutes ago from Toronto, Ontario
@adams6110 Something is still going to you However once on twitter you tried to connect me to Rogers always tried to help me with this connectivity. So did Virgin and Telus
Nadia (@TheLifeOfNadia) reported 55 minutes ago from Toronto, Ontario
@ImransLegalMind @TELUS It’s working for me now. Was a 5 minute gap of no service and I spazzed. Haha

Telus Issues Reports

Latest outage, problems and issue reports in social media:

Nikki 🇨🇦 (@Mis_Nim) reported 9 minutes ago
@itsmeNoahD @TELUS @TELUSsupport Oh I would lift the roof They're a horrendous company and I will tell everyone I know to never do business with them
xOxStayCxOx (@xOxStaycxOx) reported 11 minutes ago
Not understanding how my Stream+ is no longer attached to my @TELUS account so I can’t cancel it but I keep getting billed monthly for it. Not to mention there is no customer service line to call for help cancelling I am just stuck praying someone reads my ticket?!
Quinn K Chase (@QuinnJKChase) reported 13 minutes ago
@jodyvance @TELUS They advertise that if you don’t have fibre (we didn’t) that you have 90’s service. We had 90’s service just like you have and a pixelated picture when it rained. One thing I do know, at $200+ a month, I sure didn’t pay 90’s prices!
Dennis Mitchell (@DennisMitch51) reported 15 minutes ago
@jodyvance @TELUS Maybe poor router
Redev (@redevpramod) reported 20 minutes ago
@TELUS @TELUSsupport .. please look to add signal boosters inside the Calgary Transit tunnels.. we end up losing connection while travelling through tunnels. @calgarytransit
Carnivorous Vegan (@ZoeyFeldman) reported 20 minutes ago
@MelissaLMRogers @JasminLaine_ @TELUSsupport Public Mobile is owned by Telus and uses the same network but is much cheaper. If you own your phone it is a better option. $40 a month gets you a lot of data. They have family plans as well.
j9 (@JanineWils60777) reported 20 minutes ago
@TELUS I will never support you. Piss off with your data centre's.
Thundercat 🇨🇦🇷🇺 (@Thundercattttt0) reported 21 minutes ago
@TELUS How about you guys fix that, I prefer a secured connection.
Rob Charron (@Uzarre) reported 24 minutes ago
@jodyvance @KevinMcCurdy @TELUS So you are hardwired and they have boost adapters on the main line? If this is an Apt building i bet there is cross line issues and a faulty signal booster somewhere in line. I almost guarantee it, especially if its not Fibre all the way to your modem
BGFTGY 🍎 (@bgftgy31) reported 25 minutes ago
@TELUSsupport what a great company. When I cancelled 2.5 months ago I requested a final bill to be sent. Today received a call from a credit bureau from Telus. Like wtf