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Telus outages and service status in The Beaches, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around The Beaches, including 0 direct reports.
  • The most common problems reported in this area mention Phone, Internet, and E-mail.
  • 44% Phone (44%)
  • 33% Internet (33%)
  • 11% E-mail (11%)
  • 11% Total Blackout (11%)

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in The Beaches, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in The Beaches, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 11: Problems at Telus

Telus is having issues since 09:20 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near The Beaches, Ontario

The most recent Telus outage reports came from the following cities: Toronto county, Toronto, and Scarborough.

CityProblem TypeReport Time
Toronto county Phone 7 days ago
Toronto Phone 13 days ago
Toronto county E-mail 13 days ago
Toronto Internet 13 days ago
Toronto Internet 19 days ago
Toronto Phone 19 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near The Beaches, Ontario

Latest outage, problems and issue reports in The Beaches and nearby locations:

  • taniagupta1307
    Tania gupta (@taniagupta1307) reported from Toronto, Ontario

    @koodo @TELUS is fooling people with hidden charges that you are able to see only once you check your bill and find it to be $200 $190 and when you contact customer care, they will say we understand but won't be able to provide u with clarification #koodo #TELUS #worstconnection

  • TheSlowBurn
    CERB Gotti (@TheSlowBurn) reported from Toronto, Ontario

    How would anyone know if there was a Telus outage?

  • kiranjoyv
    Kiran Varughese (@kiranjoyv) reported from Vaughan, Ontario

    @YRP @AMBERAlertONT You spend millions of taxpayer dollars to set up any system to help the community. Not burden it. Its also clear there was no coordination with @TELUS, @Bell, @Rogers, etc when developing the system since same message is delivered different number of times for different providers

  • TrevonKwarteng1
    Trevon (@TrevonKwarteng1) reported from Toronto, Ontario

    nobody is there to telus like i dont have service

  • SophiaCybulski
    Sophia Cybulski (@SophiaCybulski) reported from Toronto, Ontario

    @TELUS thank you so much and I had no idea that I was a web client .. the same issue I have with Rogers

  • TheDanLevy
    Dan Levy (@TheDanLevy) reported from Toronto, Ontario

    @The_IT_Nerd I don’t see why it would be so difficult. Maybe I need to research eSIMs tho but to my understanding it’s basically the same process as what Bell & Telus had with their CDMA network phones back in the day. It has a serial number (not just IMEI) you register with network

  • Innanenights
    Shane (@Innanenights) reported from Toronto, Ontario

    Still having a horrid time with my data services. My connection times out, or takes forever to load. Same with other Telus customers around me. What’s happening @TELUSsupport ?

  • nonaammees
    nonaammees (@nonaammees) reported from Toronto, Ontario

    @TELUS I've been waiting 4 hours now for a text message to port my phone now I'm in linbo between both phones and support is closed.. what kind of nonsense is this? @TELUSsupport

  • Ashton_Deroy
    Ashton Deroy (@Ashton_Deroy) reported from The Beaches, Ontario

    Some @TELUS Customer service call. Ok so get this... I said my name was Tamara Crystal and I just kind of magically ended up on the phone with the agent. I rambled delusionally & they transferred me to a closed department. Not very professional #Telus . Not very #Capitalism

  • TheLifeOfNadia
    Nadia (@TheLifeOfNadia) reported from Toronto, Ontario

    @ImransLegalMind @TELUS It’s working for me now. Was a 5 minute gap of no service and I spazzed. Haha

  • JoePizzoferrato
    Joe Pizzoferrato (@JoePizzoferrato) reported from Toronto, Ontario

    @TELUS I placed an online order for a small business mobility plan 5 days ago and I am now trying to get status(via web and phone chat) and it is so frustrating as agents keep transferring me to different departments. Even though I have a confirmation of my order no one can help!

  • tracylyn44
    Tracy D (@tracylyn44) reported from Toronto, Ontario

    Hey @TELUSsupport you still are messaging the wrong person for account inquiries. Now you’re threatening to cut off the phone but when I log into my Telus it says the bill isn’t due until the 22nd. Wtf I don’t appreciate being threatened.

  • shaghayegh755
    Sherry Rezaie, MD (@shaghayegh755) reported from Toronto, Ontario

    @TELUS I have been trying to get a hold of someone in your sales team by multiple emails and phone for the past 5 days for a time sensitive PS suite EMR matter and no one responded yet !! This is truly a terrible service 👎

  • shaghayegh755
    Sherry Rezaie, MD (@shaghayegh755) reported from The Beaches, Ontario

    @TELUSsupport Very disappointed with unacceptably delayed process of PS to PS data migration and the lack of support to provide a safe and practical alternate pathways for the interim EMR use @TELUS I wish I know this before I choose this platform #PSSuiteEMR #patinetsafety

  • bakerofbytes
    Ryan Baldwin (@bakerofbytes) reported from Toronto, Ontario

    After updating to iOS 15.X my iPhone can barely use LTE. It takes several minutes to load a web page, if it loads at all. Im on iOS 15.1 on the @TELUS network. Anybody else experience this? It’s been like this for a week and no solution seems to work.

  • kierstynpare
    KP ☀️ (@kierstynpare) reported from Toronto, Ontario

    Telus: any phone you want for $0 down Also Telus *in the fine print*: but don’t worry, we’ll find another way to screw you over

  • queerthoughts
    Rick Barnes (@queerthoughts) reported from Toronto, Ontario

    @Qualifyfor @johndotbastable The questions asked here by this source are legit. Ask why #WeCharity is not addressing these issues. Also note this org is heavily reliant on corporate sponsorships. They've lost Telus, G&M, and Virgin in the last few days. They need to be more forthcoming.

  • johnndavis
    John N. Davis (@johnndavis) reported from Toronto, Ontario

    20200605: National Post : As Ottawa dithers, Canada's major cellular providers shun Huawei ["Telus has not backed out of its February announcement that it would be incorporating Huawei tech into its 5G network likely because it would need to interface with its existing… network"

  • WaxEBuildup
    Todger Strunk (@WaxEBuildup) reported from Toronto, Ontario

    ZOMG I have cell phone service again. I may have waited on hold for 2 hours, but the woman who attended to my account was ******* amazing and she clearly should be running the company, not just answering inbound customer service. @TELUS, can you please promote the helpful woman?

  • Mara__Raquel
    ❤︎ 𝓂𝒶𝓇𝒶 𝓁𝒾𝓂𝒶 ❤︎ (@Mara__Raquel) reported from Toronto, Ontario

    Every time I call @TELUS @TELUSsupport I always get 150% customer service. Heather was amazing this morning, she couldn’t fix the problem right away but found a solution and called me back right away. I want to thank you TELUS for 20 years of great customer service

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • tastygizmo
    TastyGizmo (@tastygizmo) reported

    Never in my wildest dreams did I envision scam baiter (Kitboga) tactics to be used by Telus to scam us.

  • allliesonyou
    BS Detector (@allliesonyou) reported

    @ProvoGal01 @TELUS @TELUSsupport The most absurd thing is these calls are terrible, laggy quality and representing a phone company. I bet these calls hurt Telus more than helps them.

  • MarleneCorp
    Mar (@MarleneCorp) reported

    @TELUSsupport So very tried of daily calls to Telus trying to fix an issue. Had PVR replaced yesterday, now things are worse. Hello Rogers?

  • Slowflake1601
    Slowflake (@Slowflake1601) reported

    Telus got caught using AI to hide the accent of their customer service agents. What I wouldn't give to hear "DO NOT REDEEM" in a perfect Canadian accent.

  • IndubitablyTho
    Indubitably Tho (@IndubitablyTho) reported

    @peternowak WOW. And I thought it was bad, years ago, when the Telus tech support robot stayed on script for asking a home consumer q's when he's talking to a business with a server room.

  • Richarddw56
    Richard Wilson (@Richarddw56) reported

    all you got was nothing for that wifi. that will be fix. new wifi router. telus will not be giving you the password. that is why you do not use cellphone data. they go to the cellphone company and steal all your passwords and hack you. they have the router.

  • michaelgcollett
    Michael Collett 🇺🇦 🇳🇴 🇫🇷 🇮🇪 🇮🇹 (@michaelgcollett) reported

    @TELUSsupport Nothing but trouble with Telus. Internet going out constantly for days. Getting technical support from a real human is impossible. Its stupid AI does not listen.

  • shankarita
    Sarah (@shankarita) reported

    @deliaflower1 You probably got someone in Pakistan. I had to get help from the BBB once before a Canadian Tech from Telus called me and fixed the problem.

  • Exoticargy26
    Exoticarguy26🇨🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Exoticargy26) reported

    @cdntradegrljenn I use telus and I'm reasonably happy with thier service in the USA.

  • Crusaders512
    ICE is doing Pretti Good (@Crusaders512) reported

    @doug_wk @TheBlueGem3 I get your name and address of all people that live there. Wonder why marketing will have your name on it even though you’ve never heard of a company. Thats why. I can buy a phone lost from Telus, Rogers or Bell with names numbers and addresses