Telus Outage Report in The Beaches, Ontario
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in The Beaches, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in The Beaches and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 14: Problems at Telus
Telus is having issues since 02:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (22%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (5%)
Live Outage Map Near The Beaches, Ontario
The most recent Telus outage reports came from the following cities: Toronto and North York.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Phone | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Wi-fi | |
| Toronto |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near The Beaches, Ontario
Latest outage, problems and issue reports in The Beaches and nearby locations:
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KP ☀️
(@kierstynpare) reported
from
Toronto, Ontario
Telus: any phone you want for $0 down Also Telus *in the fine print*: but don’t worry, we’ll find another way to screw you over
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Tania gupta
(@taniagupta1307) reported
from
Toronto, Ontario
@koodo @TELUS is fooling people with hidden charges that you are able to see only once you check your bill and find it to be $200 $190 and when you contact customer care, they will say we understand but won't be able to provide u with clarification #koodo #TELUS #worstconnection
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Dennis aka dLo
(@sidetripca) reported
from
Toronto, Ontario
@SteveSpag @freedomsupport This isn’t affecting just Freedom... Telus, Rogers and Bell also impacted by the outage. Clearly something else going on.
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Tracy D
(@tracylyn44) reported
from
Toronto, Ontario
Hey @TELUSsupport you still are messaging the wrong person for account inquiries. Now you’re threatening to cut off the phone but when I log into my Telus it says the bill isn’t due until the 22nd. Wtf I don’t appreciate being threatened.
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RedPepper 🔜@AC.🌻🐶💣
(@PepperMuzz) reported
from
Vaughan, Ontario
It’s pretty bad when a major corporation like @TELUS @TELUSsupport can’t do anything for a long term Customer since 2008 - bring out a plan much less expensive then my current one and tells me I have to buy out my current contract in order to switch. Great loyalty TELUS.
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❤︎ 𝓂𝒶𝓇𝒶 𝓁𝒾𝓂𝒶 ❤︎
(@Mara__Raquel) reported
from
Toronto, Ontario
Every time I call @TELUS @TELUSsupport I always get 150% customer service. Heather was amazing this morning, she couldn’t fix the problem right away but found a solution and called me back right away. I want to thank you TELUS for 20 years of great customer service
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Jamie Fox
(@ACJamieFox) reported
from
Toronto, Ontario
@Skeeter00007 @Rogers @TELUS Greed never gives.
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⚪️⚫️
(@MonicaLauriola) reported
from
Toronto, Ontario
@PepPostorino @GrazieTotti91 @TELUS I’m going to probably call back again tomorrow to do so. I wrote everything down and was just shocked at the offers
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Jay Yoo
(@tdotjay) reported
from
Toronto, Ontario
@TELUSBusiness @TELUSsupport been a customer since 1999. I’m very disappointed that @Telus was not able to match an offer to keep me on.
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Sam Kemp-Jackson
(@samkj27) reported
from
Toronto, Ontario
@TELUSsupport @TELUS I’m not happy about my phone being suspended. I just spoke to someone via chat to reinstate and it’s not working. His name is Carlos. Please look into this ASAP and advise. #CustomerExperience
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Shaun Guthrie 🇨🇦
(@LordGuthrie) reported
from
Toronto, Ontario
@chezz12 @SpotifyCanada @SpotifyCares Yup. I think falls into the same thing Shaw and TELUS do when they come out with promotions and you’re and existing customer
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Spooky Beca
(@RebecaMacKinnon) reported
from
Toronto, Ontario
@TTChelps @DemandAccess hey @TELUSsupport @TELUS please consider finally letting your customers access phone network coverage in the TTC tunnels, if an emergency were to happen i would want to be able to contact family and us not having that option is sad and disappointing 😬
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Kiran Varughese
(@kiranjoyv) reported
from
Vaughan, Ontario
@YRP @AMBERAlertONT You spend millions of taxpayer dollars to set up any system to help the community. Not burden it. Its also clear there was no coordination with @TELUS, @Bell, @Rogers, etc when developing the system since same message is delivered different number of times for different providers
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🦝🦔 sash 🦔🦝
(@sasha_cresswell) reported
from
Vaughan, Ontario
@pittk85 @Ptbo_Canada @TELUS According to the BOB FM Facebook, there’s an outage! 🥴
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Kevin Edward Proulx
(@kevineproulx) reported
from
Toronto, Ontario
@FemiNelson1 @Bell I managed to get through around 8am but call-taker said his board went from nice quiet start of his shift with zero callers to almost five-thousand in pending in span of ten minutes. Sounds like Canada-wide Bell service outage. Glad my mobile phone is with Telus!
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Sophia Cybulski
(@SophiaCybulski) reported
from
Toronto, Ontario
@adams6110 Something is still going to you However once on twitter you tried to connect me to Rogers always tried to help me with this connectivity. So did Virgin and Telus
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YouMotorcycle
(@YouMotorcycle) reported
from
Toronto, Ontario
@darrylw71 Which is fair. But Koodo isn't a smaller company. It's owned by Telus and operates on Telus' network, so your reception would be no different on one versus the other.
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♚ TrippWithMe 🇨🇦☯
(@TrillInToronto) reported
from
Toronto, Ontario
@DanaAngeline @TELUS $160 damn you better start charging for people to watch your snaps bout 160 for what start charging them fans per text
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⚪️⚫️
(@MonicaLauriola) reported
from
Toronto, Ontario
I’ve been with @TELUS since 2011 and Virgin Mobile is prepared to offer me the same contraction for 2/3s of the price..... so much for customer service
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Randall C Willis
(@createdbyrcw) reported
from
Toronto, Ontario
Given how many people I know who cancelled their Bell service, their Rogers service or their Telus service, it is surprising that I know any of this
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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ReaktorField
(@reaktor_field) reported
@tcheramy Agreed. But that won't happen internally. Great pressure needs to happen on the outside so that this *never* happens again. Not only with Rogers, but wit the rest of the Big Three that are Telus and Bell. But I have no hopes of that happening, especially with a gutless CRTC.
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MS
(@slackn420) reported
@RogersHelps Go Telus. Rogers had my service for 2 weeks, once I realized I couldn't get service at my workplace where Telus and bell have full signal, same with AT&T across the lake, I left. Wouldn't connect to bell or Telus towers cause Rogers "has one in the area" although it doesn't reach
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Fadi 🇨🇦 🇲🇺 She/Elle- belle comme une poubelle
(@TiMoudou) reported
@TorontoStar Executives, managers, team leads and staff will be fired It's such a big failure implementing upgrades without testing As soon as I heard 911 was impacted I knew it was servers issues impacted call routings from switches Bell and Telus have been helping them, that's for sure
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Ad'Amore
(@A_d_Amore) reported
@CBCNews It is time to allow customers to freely roam on Bell on Telus, when one network goes down. That should be a federal goal.
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Movers Vancouver BC
(@2Movers) reported
@CRTCeng Require any cell phone on Bell, Rogers, and Telus network to be activated on all 3 networks and in case 1 or 2 networks are down to automatically get service on a working network.
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Austin Fenton
(@vancity_austin) reported
@obsidian_rex It only went down because there a useless company, you guys see conspiracy everywhere.leave rogers and go to telus
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Janet M E 🇨🇦
(@magenta_3) reported
@dylanblackradio I am in North Toronto/Scarborough. The cable is a little less glitchy today and all channels have signals. But periodic loss of signal for a few seconds. I am NOT convinced things are really stable. I got a Telus phone as back up yesterday.
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Customer Service
(@RodPowers4you) reported
@bellab2181 @TELUS As a a Telus shareholder please go find another provider. You are the worst kind of customer. Every time you call Telus it's costs the company money. Which in turn can affect my dividenend. Go to Rogers instead.
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NotTheOnlyRobert
(@rleiper84) reported
@HerbalGodfather @TELUS Boy, put the mushrooms down and take the tin foil hate off… radio waves used in telecom are less harmful than standing out in the sun for an hour
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David McCauley
(@Blindsite2k) reported
@MalaMoragain @Rogers Big telecom is getting too complacent. Reminds me of why I left Telus. They have a thing for treating their customers like ****. Apparently Rogers isn't any better.