Telus Outage Report in Thetis Island, British Columbia

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Report a Problem

Full Outage Map

Problems in the last 24 hours in Thetis Island, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Thetis Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

1. 

   Internet (50%)

2. 

   Phone (26%)

3. 

   Wi-fi (9%)

4. 

   TV (7%)

5. 

   Total Blackout (4%)

6. 

   E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Thetis Island, British Columbia

Latest outage, problems and issue reports in Thetis Island and nearby locations:

• Bryce (@Brycer79) reported 10 minutes ago from North Cowichan, British Columbia

  My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus

• BdblE (@MsYouDoYou) reported 19 minutes ago from Silva Bay, British Columbia

  @isabeldc @TELUS I have a business to run so I have I limited data and theoretically good speeds. But Shaw was the worst experience of my life so Telus it is lol

• Dave Morse (@Langfordman) reported 50 minutes ago from North Cowichan, British Columbia

  So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• Herbal Godfather (@HerbalGodfather) reported 5 minutes ago

  In Canada, why can’t I choose a cellular service not owned by Blackrock or Vanguard? Telus, Rogers, Koodo, Fido, Freedom, all are owned by Blackrock or Vanguard! I don’t want their service! Why are they going into the medical industry. Frequencies can make you sick or can heal

• Robert Slade (@rslade) reported 8 minutes ago

  Well, @koodo, your sales and support people are just as brain dead as the @TELUSsupport and @TELUS support people.

• Anton (@Anton_8989) reported 9 minutes ago

  @TELUS thanks for the last couple years of awful customer service! Always great to have your bill tripled when they tell you it's going to be comparable to your previous bill! #telusloyalty said I should be thankful....

• Mrs. G. Kravitz (@castlelady2) reported 10 minutes ago

  @eissyrc @JayIsPainting I hear your frustration.. I’m sorry you are still having to deal with this issue.. it’s 2022 for C’sakes! The deaf community has been around for “how long” & Telus still can’t get things done to help you? 😡😡😡😡😡😡😡😡😡😡

• 👻🚆 The Haunted Daley Express 🚆👻 (@ScottTDaley) reported 10 minutes ago

  Hassled by Telus solicitors in the lobby of my building today. Whoever approved of that should be sacked. Totally ridiculous. Maybe I need to run for the condo board... Too bad it's controlled by the developer. 🙁

• PoliticalCupid for PM (@PoliticalCupid) reported 12 minutes ago

  @LoewenMrB @MondoAlberta Every time my power goes out after a storm, the Shaw box down the street needs to be reset. This can take hours. Working from home, when we are reliant on Internet. My Telus immediately came back on after power was restored. Not Shaw. They have to physically reset it. Stupidity.

• Laura (@atoadqueen) reported 13 minutes ago

  @eissyrc It seems like this is a federal issue. Alberta Health Services & Telus are actively blocking people from accessing services, putting business above health. I'd make a complaint to the CRTC & on the federal level.

• Paul McAuley (@pfmtc) reported 14 minutes ago

  @TELUSsupport I am too busy now to follow up - I was not busy yesterday when I tried to get help. Too late. Sour taste in my mouth with Telus and I have been a customers since Telus started. Bye.

• Trevor Rhode (@rhode_trevor) reported 19 minutes ago

  @safetybitchab @MondoAlberta Telus is worse. 69 "essential" channels. which includes five fundamentalist preachers, Standard definition copies of several major networks, mandarin, shopping, fox, etc etc. If you want news, you pay extra, if you want sports you pay extra and so on and so on. Telus SUCKS

• grahamca (@grahamca) reported 28 minutes ago

  @TELUS dear Telus I have been charged twice on my credit card. Please help solve this issue asap