Telus Outage Report in Thetis Island, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Thetis Island, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Thetis Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (27%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Thetis Island, British Columbia
Latest outage, problems and issue reports in Thetis Island and nearby locations:
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Dave Morse
(@Langfordman) reported
from
North Cowichan, British Columbia
So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice
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Karina Halle (on hiatus)
(@MetalBlonde) reported
from
Ganges, British Columbia
We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K
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BdblE
(@MsYouDoYou) reported
from
Silva Bay, British Columbia
@isabeldc @TELUS I have a business to run so I have I limited data and theoretically good speeds. But Shaw was the worst experience of my life so Telus it is lol
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Bryce
(@Brycer79) reported
from
North Cowichan, British Columbia
My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus
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Speaking for the planet
(@shepherd_360) reported
from
South Wellington, British Columbia
@MoistlySpeaking @DeceitinDrugs @jjhorgan I think you may be able to do that if you subscribe to the health service owned by Telus. Personally the last thing I want is more of my personal information publically available. It's bad enough Google provides an ad for aspirin when I talk about a headache around the devices.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Kerri Coombs
(@kerricoombs) reported
from
Vancouver, British Columbia
@pattibacchus @TELUS @TELUSsupport I use Lightspeed and have been paying about $40/month for years, as a very heavy internet user. Not sure how the service is because I've almost never needed it. I replaced a modem once and they were fine. Streaming is fine but YouTube uploads are kinda slow. I'm happy with them.
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Shelby Hall
(@s_hallzy) reported
@raepettifer It was absolutely not my fault and it was so frustrating that I just didn’t wanna ever have to deal with it so I returned it. Nobody from either Telus or London Drugs seemed to care about my terrible experience 🙄
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Bill Brasky
(@Polkameister) reported
@pattibacchus @TELUS @TELUSsupport Shaw. Hands down. Not saying they are super awesome but not super horrible like a Telus who literally no longer care about customer service or loyalty.
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C
(@moneyman11_c) reported
@TELUSsupport O keep getting text and calls for a Telus callback but I never requested this. Is this a scam that you are aware of??
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Steve Fleck
(@stevefleck) reported
@adelespaf @TELUS I used to get this "legacy" discount when I pushed for it from being a Customer since the Clearnet days!
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Kat Ling
(@sapphkat) reported
@pattibacchus @TELUS @TELUSsupport I’ve never had any issue with Telus but I NEVER call them. I only tag them through Twitter. Way more responsive!!
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Cindy Pratt
(@CindyPr24232198) reported
@TELUSsupport Yeah right Telus support 🍭
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Mauricio Drelichman
(@MDrelichman) reported
@pattibacchus @TELUS @TELUSsupport It really depends on the area you live in. I had been with Telus for 15 years until their customer disservice completely screwed me - when I was actually trying to upgrade my service and give them more money. Have been a very happy Shaw customer for 5 years now.
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C
(@moneyman11_c) reported
@TELUS Just got a text telling me that I was getting a callback. 2 minutes later I got a call. Problem is I have never requested a callback. Is this a scam?
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Lesli Boldt
(@LesliBoldt) reported
@pattibacchus @TELUS @TELUSsupport I have Telus - it’s fine unless I don’t need help, in which case we have a hours of phone calls and a showcase showdown with the loyalty department that usually results in a bill credit.