Telus Outage Report in Thetis Island, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Thetis Island, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Thetis Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (45%)
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Phone (29%)
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Wi-fi (10%)
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TV (6%)
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E-mail (5%)
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Total Blackout (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Thetis Island, British Columbia
Latest outage, problems and issue reports in Thetis Island and nearby locations:
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Dave Morse
(@Langfordman) reported
from
North Cowichan, British Columbia
So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice
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BdblE
(@MsYouDoYou) reported
from
Silva Bay, British Columbia
@isabeldc @TELUS I have a business to run so I have I limited data and theoretically good speeds. But Shaw was the worst experience of my life so Telus it is lol
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Karina “Determined Synth Music Plays” Halle
(@MetalBlonde) reported
from
Ganges, British Columbia
The excuses she gave me were pretty stupid IMO. I have concerns but they weren’t enough for her. That’s what I get for using Telus Health. Luckily my own doctor, who is on the mainland, will arrange for it if I ask (he’s also the one who told me to get a hysterectomy which is 🙌🏻)
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Karina Halle (on hiatus)
(@MetalBlonde) reported
from
Ganges, British Columbia
We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K
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Bryce
(@Brycer79) reported
from
North Cowichan, British Columbia
My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus
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Speaking for the planet
(@shepherd_360) reported
from
South Wellington, British Columbia
@MoistlySpeaking @DeceitinDrugs @jjhorgan I think you may be able to do that if you subscribe to the health service owned by Telus. Personally the last thing I want is more of my personal information publically available. It's bad enough Google provides an ad for aspirin when I talk about a headache around the devices.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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tunkfunk
(@tunkfunk) reported
@TELUS Telus charged me for a 2nd number on a contract, which I called and tried to cancel. They kept saying they wouldn’t do it…”BUT they could cancel my current line at no cost (which is a business phone number). This was a 2 year contract @ 80/month. Essentially Telus cost me $1920.
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rosa sparks
(@_jesusrose) reported
PSA: Rogers has better service in my basement then Telus, talking 4 bars LTE
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FreeBird Safety
(@FreeBirdSafety) reported
@TELUSsupport Nothing's free with Telus. You charged me for being close to the US border for riami g like I was on vacation in Florida. YOU STOLE MONEY FROM ME and refused to pay it back.Telus sucks
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DrSiebenDH
(@DrSiebenDH) reported
@entwistled it is so ironic that we're bendong over backwards to please every #TELUS customer, #karens included, to keep their business with you. But your employees are treated like ****, underpaid tired and shut-off.
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Contentment
(@__Contentment__) reported
@TorontoStar Can you not come mess up the company we can actually identify with? Buy Telus, mess around with that. Maybe you can fix them.
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General Ro6ert
(@General_Rob_) reported
TELUS YOUR WIFI IS ABSOLUTELY GARBAGE
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★Meredoth of Grimm Delusions - Guardian of Mask®★
(@teledestron) reported
Lost my connection to the Telus Network on one of my computer for almost 10 minutes after that last post as a warning from the church goers in the military just now.
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Sam Steele
(@SamSteele1848) reported
@rexglacer The telcos can pound sand. These guys knew they were gambling and it looks like they're going to lose. And I'm totally fine with having CAF observe the deconstruction. Telus and the Bell Media Boyz can remove this toxic equipment from our network at gunpoint for all I care.
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June Krisko
(@junekrisko) reported
@LokiHighlock Yah, I guess it depends on the carrier. I have Telus. I just started blood pressure meds last month and then it was discontinued. Now I'm on my third different one. Having issues with side effects. Frustrating!
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Chris Bjerrisgaard
(@cbjerrisgaard) reported
Update on @TELUS @TELUSsupport after getting to chat with someone they have now ghosted me. Spent 50mins on hold, 10mins of that just a phone ringing. This home security stuff is garbage and not supported.