Telus

Telus Outage Report in Thetis Island, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Thetis Island, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Thetis Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Thetis Island, British Columbia 12/04/2025 17:15

December 04: Problems at Telus

Telus is having issues since 11:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Thetis Island, British Columbia

Latest outage, problems and issue reports in Thetis Island and nearby locations:

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Silva Bay, British Columbia

    @isabeldc @TELUS I have a business to run so I have I limited data and theoretically good speeds. But Shaw was the worst experience of my life so Telus it is lol

  • Langfordman Dave Morse (@Langfordman) reported from North Cowichan, British Columbia

    So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Kaaaymariee -km (@Kaaaymariee) reported

    @TELUSsupport why are you guys turning off my service after I just paid my bill!! You guys are getting worse and worse @TELUS #telus

  • NunoRamallho Victims of Capitalism Memorial (@NunoRamallho) reported

    @TELUS your customer service is such garbage. It's virtually impossible to reach an agent. I made the mistake of purchasing a mobility plan but I'm switching back to my old provider right away.

  • robynrivard22 Dr. Robyn Rivard 🏳️‍⚧️ (@robynrivard22) reported

    anyone else with phones on #bell or #telus just experience a brief outage

  • ao3savesmylife nova🌟 (@ao3savesmylife) reported

    ******* telus shut down my internet again

  • kpwee1 K. P. Wee 🖊📚 (@kpwee1) reported

    My telus optik TV doesn't work and @TELUSsupport @TELUS customer tech support says they can't find my account information and I've been on hold for 30 minutes. What kind of service is this?

  • RobShaw_BC Rob Shaw (@RobShaw_BC) reported

    @paulnixey @StepanVdovine You know who has it — Telus. On demand for subscribers as part of a Telus Presents service for hard to find shows.

  • _shell27 Michelle 🌚 (@_shell27) reported

    shoutout to @TELUS - called customer service to report a scam call from someone pretending to be Telus. After the sales rep took the info down, they saw that there was an offer available for me to get an extra 40gb for $10 less a than I was paying on my current plan - score! 🥳

  • PGChamberCEO Todd Corrigall (@PGChamberCEO) reported

    Hey @TELUS we got fiber to our house a month ago and it's gone down multiple times since. Never any issues before the changeover. Any suggestions or thoughts? In #CityofPG

  • BecomingKelsey Kelsey Sproat 💕 (@BecomingKelsey) reported

    @LeilaWhite @EternalBlueSix @SaskTel What's better: The service and products. Why would I switch: I was getting terrible service, lacking products I wanted, and paying too much. Aren't SaskTel's rates the least expensive: No. At the time, I was paying about $67/mo less for three plans with Telus than with SaskTel.

  • kpwee1 K. P. Wee 🖊📚 (@kpwee1) reported

    @TELUS @TELUSsupport Why have I been on hold for 30 minutes waiting for service to fix my Telus Optik TV issue?