Telus

Telus Outage Report in Thetis Island, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Thetis Island, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Thetis Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Thetis Island, British Columbia 04/30/2025 13:10

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Phone (19%)

    Phone (19%)

  3. TV (10%)

    TV (10%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Thetis Island, British Columbia

The most recent Telus outage reports came from the following cities: Ladysmith.

Loading map, please wait...
City Problem Type Report Time
CanadaLadysmith TV
CanadaLadysmith Internet
CanadaLadysmith Phone
CanadaLadysmith Phone
CanadaLadysmith Phone
CanadaLadysmith Phone

Community Discussion

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Telus Issues Reports Near Thetis Island, British Columbia

Latest outage, problems and issue reports in Thetis Island and nearby locations:

  • MetalBlonde Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K

  • shepherd_360 Speaking for the planet (@shepherd_360) reported from South Wellington, British Columbia

    @MoistlySpeaking @DeceitinDrugs @jjhorgan I think you may be able to do that if you subscribe to the health service owned by Telus. Personally the last thing I want is more of my personal information publically available. It's bad enough Google provides an ad for aspirin when I talk about a headache around the devices.

  • Langfordman Dave Morse (@Langfordman) reported from North Cowichan, British Columbia

    So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice

  • MetalBlonde Karina “Determined Synth Music Plays” Halle (@MetalBlonde) reported from Ganges, British Columbia

    The excuses she gave me were pretty stupid IMO. I have concerns but they weren’t enough for her. That’s what I get for using Telus Health. Luckily my own doctor, who is on the mainland, will arrange for it if I ask (he’s also the one who told me to get a hysterectomy which is 🙌🏻)

  • Brycer79 Bryce (@Brycer79) reported from North Cowichan, British Columbia

    My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Silva Bay, British Columbia

    @isabeldc @TELUS I have a business to run so I have I limited data and theoretically good speeds. But Shaw was the worst experience of my life so Telus it is lol

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • TheRealLisa_76 Lisa 🌻🎄🕯️💜📖 (@TheRealLisa_76) reported

    @fireexpert1959 @TELUSsupport Telus has outgrown itself & doesn’t know what to do! A recent visit from a service guy was annoying as he insisted the problem was my phone, did not know how to fix and marked the visit fixed. Also some rage drive and shout obscenities at other drivers like f’ing *****!

  • 5351135z Eric Stratton, Rush Chairman, Damn glad 2 meet you (@5351135z) reported

    @magzvee9 @TELUS @TELUSsupport It means the only call you can make is a 911 type call. Likely network issues or possibly the handset??

  • neokyklos Neokyklos (@neokyklos) reported

    Telus in Canada is trying to boost sales by a sales narrative to make u scared of other people. Buy video surveillance is to keep bad people from stealing your stuff. We are here to help one another, not be scared of each other. You need something to survive... just ask!

  • Grimpster Yours truly (@Grimpster) reported

    @Heyheydownthes1 ****.. Telus ******* "health" Like they give a rat's ***... Who sold us on that ****??? MoH? Dix?? JFC..

  • DebRule65 Deb (@DebRule65) reported

    @balaneski @kerette45 @SaskSneeze I've never had a service issue with them. Telus on the other hand...

  • NigelSeaton Nigel Seaton (@NigelSeaton) reported

    @TELUSsupport Telus Data down today? It’s been completely unusable all day. My phone and my wife’s.

  • R0000sterdog Bumbles, The Optimist (@R0000sterdog) reported

    @InkerScott @AdamKretschmann @VoiceOfFranky Sorta, you can only **** around for so long though. I had a brief career in safety and it didn't take much for a company to get blackballed. One of my idiot bosses wanted to kick Telus off site lol, as though they needed us more than we needed them.

  • MALCOLM5329748 MALCOLM (@MALCOLM5329748) reported

    @TELUS Hello Telus..... NOW... my Name is Malcolm. I have a brain injrury from the Opiods my ex dr gaveme for 8.5 month straight. NOW.... SEEING HOW I PROMISED MY SELF ID NEVER DO HEROINE... i did not know what a opiod was.... Now. Do no shut my sevices off..please. my bank ouch.

  • giulianainvan Giuliana (@giulianainvan) reported

    @REWoman @Rogers Telus was the exact same here. Found a plan that would cut my bill by $100/mo. I let them know I had found this deal and what could they do as a 14 year customer? Their “deal” was still $60 a month higher. When I called to cancel the whole thing, suddenly a match ws possible. 🙄

  • alberta_cw CW 4 a New Republic of Alberta4All. Nothing Less. (@alberta_cw) reported from Calgary, Alberta

    Rogers/Shaw along with Telus & Bell is just one step closer to a monopoly. The corporate elite love owning utility infrastructure where you have no one else to go. It’s just another form oligarchy. Any entity like this should be broken up or made into public infrastructure.