Telus

Telus Outage Report in Thetis Island, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Thetis Island, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Thetis Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Thetis Island, British Columbia 12/01/2025 04:00

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Thetis Island, British Columbia

Latest outage, problems and issue reports in Thetis Island and nearby locations:

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Silva Bay, British Columbia

    @isabeldc @TELUS I have a business to run so I have I limited data and theoretically good speeds. But Shaw was the worst experience of my life so Telus it is lol

  • shepherd_360 Speaking for the planet (@shepherd_360) reported from South Wellington, British Columbia

    @MoistlySpeaking @DeceitinDrugs @jjhorgan I think you may be able to do that if you subscribe to the health service owned by Telus. Personally the last thing I want is more of my personal information publically available. It's bad enough Google provides an ad for aspirin when I talk about a headache around the devices.

  • Brycer79 Bryce (@Brycer79) reported from North Cowichan, British Columbia

    My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus

  • Langfordman Dave Morse (@Langfordman) reported from North Cowichan, British Columbia

    So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice

  • MetalBlonde Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Sukhindergill Sukhinder S. Gill M.Sc, CHS, EPC, B.ed (@Sukhindergill) reported

    @TELUS our service phone Internet and Tver is still not restored yet. I called 5 times today. Please advise. 9172 122B St.

  • oriel_ca Oriel (@oriel_ca) reported

    @CircularLogic89 @CRTCeng @TELUS There’s already “discrimination” as you call it in how they offer goods and services. It’s called regulation. That’s the primary function of the CRTC. No, it wouldn’t be discrimination. **** telecom and any large business that chooses to implement the surcharge.

  • smurray_94 sam (@smurray_94) reported

    @CeilidhMK im with telus, during the hurrican and days after it was crap service, data was ****. but once the power was restored at home my service has been a lot better and haven’t had any issues

  • kchen032 KC (@kchen032) reported

    @MobileSyrup Simple, I will never use Telus if they move ahead. The Big 3 telecom in Canada are so spoiled without enough competition, and they think they can do whatever they want. We should wake them up.

  • sarCeeLight Cee Littlelight (@sarCeeLight) reported

    Finally got some wifi. Hopefully Telus pulls through, Xplornet is horrible lol.

  • bharish94 Harish (@bharish94) reported

    @TELUSsupport @TELUS Hi, I got charged $1000 for pausing my account for a few months(charged till 2051 due to a system glitch) and it took 5 months to refund that amount. Now I'm moving out of service area and after 10hrs of hold,I hear that I'm being charged $121 more! Pls help

  • e_androphobia ELLA ANDROPHOBIA (@e_androphobia) reported

    @Telus why isn't my data working??? How can your technical department keep tellong me "there's great signal, everything is fine" but I can't access the internet. Every. Day.

  • YEGsociallady CW (@YEGsociallady) reported

    @TELUS what is happening with cell service in Edmonton!? It’s been MONTHS I can’t have a conversation with being disconnected at least once! #excuses

  • Toghko H Ma (@Toghko) reported

    @ErikGretland @TELUS I have the same problem with Telus, they have charged me too much. I got some money back, but why should they overcharge me in the first place. I think Canada is very poor protecting us against these telecommunication companies. Too expensive to have a line in Canada.

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    @bdanks @Pagmenzies Part of the issue is what people can afford. I mean food is gone up and not stopping, Telus is adding a 1.5% surcharge (2$), and boy, it's one of the largest tariff files I have ever seen over a lousy 2$. El cheapo Canadian site may draw a crowd (like basic TV). Build from there