Telus

Telus Outage Report in Thetis Island, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Thetis Island, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Thetis Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Thetis Island, British Columbia 11/26/2025 14:20

November 26: Problems at Telus

Telus is having issues since 01:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Thetis Island, British Columbia

Latest outage, problems and issue reports in Thetis Island and nearby locations:

  • Langfordman Dave Morse (@Langfordman) reported from North Cowichan, British Columbia

    So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Silva Bay, British Columbia

    @isabeldc @TELUS I have a business to run so I have I limited data and theoretically good speeds. But Shaw was the worst experience of my life so Telus it is lol

  • Brycer79 Bryce (@Brycer79) reported from North Cowichan, British Columbia

    My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • slawman75 slaw (@slawman75) reported

    @stephen_taylor Rigers, Bell and Telus could never compete as they have become totally reliant on the govt to protect them. They’d all get bought out within 5 years.

  • SchwiftyMc CMcSchwifty (@SchwiftyMc) reported

    @AstralSpartan @TELUS Damn that sucks bro. If it makes you feel any better I won’t be able to get it either

  • ColourMeRedddd #Redddd (@ColourMeRedddd) reported

    @TheOyoyoy @TTChelps The wiring is there & set up in the tunnels. Freedom Mobile users have access to it. Rogers/Bell/Telus have so far refused service in the tunnels

  • eischrista Christa Eisbrenner (@eischrista) reported

    find my account and said he would give me a callback in 5-10 minutes. That was two hours ago. I now have no service. AGAIN. I can’t call. It will take me hours of waiting at a @TELUS call centre for you to give me my number back, AGAIN. It’s not that plans are cheap. I have

  • GingerFin92 Bradley Finlayson (@GingerFin92) reported

    Thinking about switching back over to Telus when I get back to work. This is unbelievable. Another day of trying to log into my account with Koodo and their website keeps being super slow. @koodo

  • themattyverse Mattyverse.eth 🪐🌌 (@themattyverse) reported

    Telus guys is finally here to fix my Internet. They gave a window of 8am to 9 am. It's 930. What's the point of a time window if they don't show up in it? He even called at 830 and said he'd be here in 30 minutes.

  • harvey5454 Harvir 🇨🇦🏔️🌊 (@harvey5454) reported

    @TELUSsupport why do you guys not give us a call back option? I have stay on hold for an hour? And put my day on hold while i listen to this hot garbage that is telus music.

  • NoreenS60453986 Noreen Smith (@NoreenS60453986) reported

    @CityNewsVAN This closures are getting bad wonder what Dix is gonna do? Maybe call Telus? Can’t get into a walk in clinic, how bad does it have to get before we get a reaction from our Government?

  • AstralSpartan Spartan Team Astral (@AstralSpartan) reported

    Well ****. My wifi is gonna be down for a few days so there goes any chance of me getting wolfs fang. **** @telus . You guys always have issues

  • _Jydeman James (@_Jydeman) reported

    Just when I think Telus is the worst telecom company in the world, someone reminds me of Globacom😬😬