Telus

Telus Outage Report in Thetis Island, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Thetis Island, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Thetis Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Thetis Island, British Columbia 02/07/2026 06:00

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Thetis Island, British Columbia

Latest outage, problems and issue reports in Thetis Island and nearby locations:

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Silva Bay, British Columbia

    @isabeldc @TELUS I have a business to run so I have I limited data and theoretically good speeds. But Shaw was the worst experience of my life so Telus it is lol

  • Brycer79 Bryce (@Brycer79) reported from North Cowichan, British Columbia

    My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus

  • Langfordman Dave Morse (@Langfordman) reported from North Cowichan, British Columbia

    So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • FireflyAllie Allison (She/Her) 🐀 (@FireflyAllie) reported

    But my dad was the regional manager for an internet provider for a while, so we always got service upgrades first to test them out. I don’t think getting to use Telus TV first is as helpful as having a foot in the door for a career.

  • m3553dup Jedi Stark ⎊ 🇨🇦 💉💉 (@m3553dup) reported

    Hey @Telus, anyway you could manage alerts so I don’t get texts at 2:30 in the morning letting me know my billing cycle has reset? I’d really love to know that kind of ****. You know, so I can sleep at night?

  • gallarway Rob 👨🏻‍🤝‍👨🏾🐶 (@gallarway) reported

    @du_vlok @jsitajr @TansuYegen I would take a ‘18 Grand Cherokee over a Telus; any minute of any god damn day.

  • treepanda33 Joe (@treepanda33) reported

    @TELUS so you think over a hour and a half is acceptable to wait for help? To be shuffled from one to the next and then forgotten on hold. When customers are loyal you are certainly FAR from loyal back, pathetic customer service, terrible to the core. Still on hold FFS.

  • CailinasEirinn MaggieMay 🇨🇦🇪🇺🇮🇪 (@CailinasEirinn) reported from Nanaimo, British Columbia

    @happyhamers @TELUS I know! I’ve had them to my place twice this year. The techs are great but the service is abysmal.

  • CailinasEirinn MaggieMay 🇨🇦🇪🇺🇮🇪 (@CailinasEirinn) reported from Nanaimo, British Columbia

    @MgtmMoisan @marcedge1 @TELUS And when we actually (rarely) manage to have them restart the modem remotely, think about it. We’re doing half the service call for them, while paying for the service. 🙄

  • lshumanitysucks lshumanitysucks (@lshumanitysucks) reported

    Anyone else's #Telus internet down? My shop on Tranquille dropped out at 3 and didn't come back up. No outages reported. Rebooted everything as well.

  • Galactic_George The Brigand (@Galactic_George) reported

    T-DOGS 21-Dec-22 Top Dog (Hi P/L): $HGU Bad Dog (Lo P/L): $SHOP Dog-House (basement): $BTCC.B Dividends 3.91% Cap Gain/Loss -6.14% Trading Costs -0.68% Split a larger Pan Am Silver lot into two PM names. Sold Enghouse (profit) for Telus (dog/yield).

  • MgtmMoisan Mari - Reports bots and abusive behavior. 🌻🤔🌈 (@MgtmMoisan) reported

    @CailinasEirinn @marcedge1 @TELUS I had the same. Funny, because I lived in another unit in this building for 7 years and had minimal problems. When they hooked me up here, previously Shaw, I've had nothing but problems.

  • happyhamers Donna (@happyhamers) reported

    @CailinasEirinn @TELUS We have had so much trouble with Telus Optic and in a year we have have 3 teckies here. They have all been great but there's always a problem.