Telus

Telus Outage Report in Thetis Island, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Thetis Island, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Thetis Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Thetis Island, British Columbia 12/07/2025 21:35

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Phone (17%)

    Phone (17%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Thetis Island, British Columbia

Latest outage, problems and issue reports in Thetis Island and nearby locations:

  • Brycer79 Bryce (@Brycer79) reported from North Cowichan, British Columbia

    My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus

  • MetalBlonde Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K

  • Langfordman Dave Morse (@Langfordman) reported from North Cowichan, British Columbia

    So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Silva Bay, British Columbia

    @isabeldc @TELUS I have a business to run so I have I limited data and theoretically good speeds. But Shaw was the worst experience of my life so Telus it is lol

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Okxvmw_Rain 𝖚𝖑𝖙.𝖔𝖐𝖎 (@Okxvmw_Rain) reported

    @Zen_Ronin Yes I’m having constant issues out of nowhere with Telus like within the last 20 mins

  • MsShinra MsShinra (@MsShinra) reported

    @TELUS is having problems, internet is spotty that's why the stream ended suddenly. Internet keeps cutting in and out! Sorry guys #streamproblems #internetissues

  • pscho_yeg peter s (@pscho_yeg) reported

    @TELUSsupport is there a TELUS internet outage in SE Edmonton?

  • Japman_Bajaj Japman Bajaj (@Japman_Bajaj) reported

    @sluedee Might I suggest @telus and their TELUS WISE program? Its pretty strong content and my personal disclaimer is that I used to support the program when I worked at Telus.

  • AlyInTheHouse1 🌙Aly✨ (@AlyInTheHouse1) reported

    @telus nothing is better than paying an arm and a leg for a phone that can’t even send text messages. Your service is so lacking it’s absolutely ridiculous.

  • TheMomoftheHour Momofthehour 🌈 (@TheMomoftheHour) reported

    Telus internet is down. How are we going to binge Agents of SHIELD now? Don't tell me we are going to have to go outside or something crazy.

  • ghippolt Gisela Hippolt (@ghippolt) reported

    @MapleAnglican @TELUS @TELUSsupport Same for me. I submitted an outage on its website.

  • MPitcairn Matt Pitcairn (@MPitcairn) reported

    As a 20+ yr @TELUS customer, I am offended by their most recent pricing regime. The goal of "transparency" is used to justify a massive price increase. My wife would see a 26% monthly fee increase to upgrade her phone to one equivalent to her last contract. #DoBetter

  • itskernick ItsKernick (@itskernick) reported

    **** Telus, I swear they just try to keep you on the line for hours in hope you will be to impatient and hang up cause they just don’t wanna deal with you

  • Xcrimson64 X Crimson (@Xcrimson64) reported

    My internet is down! Haha, Nice April fools joke Telus! Now give me back my internet!