Telus

Telus Outage Report in Thetis Island, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Thetis Island, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Thetis Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Thetis Island, British Columbia 12/09/2025 10:35

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Thetis Island, British Columbia

Latest outage, problems and issue reports in Thetis Island and nearby locations:

  • Langfordman Dave Morse (@Langfordman) reported from North Cowichan, British Columbia

    So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice

  • MetalBlonde Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Silva Bay, British Columbia

    @isabeldc @TELUS I have a business to run so I have I limited data and theoretically good speeds. But Shaw was the worst experience of my life so Telus it is lol

  • shepherd_360 Speaking for the planet (@shepherd_360) reported from South Wellington, British Columbia

    @MoistlySpeaking @DeceitinDrugs @jjhorgan I think you may be able to do that if you subscribe to the health service owned by Telus. Personally the last thing I want is more of my personal information publically available. It's bad enough Google provides an ad for aspirin when I talk about a headache around the devices.

  • Brycer79 Bryce (@Brycer79) reported from North Cowichan, British Columbia

    My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • VancouverBuzzer S (@VancouverBuzzer) reported

    @jsam10983741 @CherylZiola Talking with “technical service” from Telus last summer for over 50 minutes & got F all! But he told me it was very warm in Manila! I would bet that many corporations here using foreign workers “abroad” received financial help for these employees during Covid…But kept it 😳

  • AnderBeef Michael Anderson (@AnderBeef) reported

    @justBlakePrice Telus customers getting it no issues… all us poor saps who have the trash company #shaw getting the black screen. @Shawhelp

  • dman_0007 Dipesh (@dman_0007) reported

    @Shawhelp Hi the issue was yesterday as the Canucks game didn’t work saying it was blacked out in our region which shouldn’t be the case since I live in Surrey. Many others had the same issue but Telus customers didn’t. We pay for a service and I was expecting to watch the game

  • vikingqueenbee 🐝 (@vikingqueenbee) reported

    @justBlakePrice My step mom said hers is down as she texted me and asked if mine was ok. Which it is and has been this whole time. Thanks @TELUS !!

  • 420investing KapG (@420investing) reported

    @DividendKingTSX And yes stacking as much as I can. Have a good amount built up so far but nothing crazy. Almost 3.5k a year in the tfsa iirc. Been buying banks and some others like Telus and enbridge when markets tanked. My average yield (at cost) is about 6.5%. Not too bad.

  • Ineedsexchange Canada Golden Asteroid Campaign 2025 (@Ineedsexchange) reported

    @Lawyer @TELUS Telus is messing around with my phone calls..they interrupt all my phone calls I want Sue Telus 500 billion dollars for harassment!!

  • Thor_Beats Cris Thorne (@Thor_Beats) reported

    @ride_rd It sounds like it’s broadcasting on Telus and the official team account has said it’s supposed to be broadcast on Sportsnet Pacific. Pretty sure it’s a shaw issue.

  • OtisJiryAudio Otis Jiry (@OtisJiryAudio) reported

    @BCLionsDen I live in Poco, and I had no trouble getting it on SportsNet Pacific. I'm not sure what the problem is for everyone. I have Telus. Maybe it's not available on other cable outlets.

  • Procrastik8 bigmamakano (@Procrastik8) reported

    @albertanbeech @TELUS is still forcing my unvaxxed loved one submit rapid testing every 72 hours, with no medical science to support this. Yet sick vaccinated people show up to work all the time. Please tweet Telus and let them know their policies are pure discrimination at this point.

  • PartPhil phil (@PartPhil) reported

    @GinoPor Oh I’m on Telus. It was just a issue with my Telus box. Sorry for the confusion. Shaw isn’t showing the game for some reason.