Telus Outage Report in Thetis Island, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Thetis Island, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Thetis Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (49%)
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Phone (26%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (5%)
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E-mail (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Thetis Island, British Columbia
Latest outage, problems and issue reports in Thetis Island and nearby locations:
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Speaking for the planet
(@shepherd_360) reported
from
South Wellington, British Columbia
@MoistlySpeaking @DeceitinDrugs @jjhorgan I think you may be able to do that if you subscribe to the health service owned by Telus. Personally the last thing I want is more of my personal information publically available. It's bad enough Google provides an ad for aspirin when I talk about a headache around the devices.
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Dave Morse
(@Langfordman) reported
from
North Cowichan, British Columbia
So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice
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BdblE
(@MsYouDoYou) reported
from
Silva Bay, British Columbia
@isabeldc @TELUS I have a business to run so I have I limited data and theoretically good speeds. But Shaw was the worst experience of my life so Telus it is lol
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Karina Halle (on hiatus)
(@MetalBlonde) reported
from
Ganges, British Columbia
We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K
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Bryce
(@Brycer79) reported
from
North Cowichan, British Columbia
My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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⁉️
(@tahini) reported
Time to quit @ShawInfo and move back to @TELUS. Shaw has become a bit of a joke with its professional customer service they outsource to god knows what country.
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Melissa Van Oosten
(@Honeybee_1985) reported
@TELUSsupport I signed up for Pik TV last week. Still no service, somehow even with my telus home internet, my Pik account still shows that my in home status is "not connected at home" is this a normal issue?
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Dr. Vivian Stamatopoulos
(@DrVivianS) reported
Hey @TELUS @TELUSsupport: I have received nonstop fraud calls from a variety of local #’s that all start with the same first 3 digits of my phone number. Can’t block because just call back with slightly different #. Can you not find a way to block this garbage?!
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big daddy simp 🏳️🌈✨
(@littleredromi) reported
@TELUS why have I called to cancel 3 times but am still getting billed every month? Then I get kept on hold for 40+ mins everytime while trying to speak to someone about it. I didn’t even activate my services and I’m getting charged, bunch of crooks I swear
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Investing Whisperer
(@OilandGasInvest) reported
@TELUSsupport @Telus did u know franchises are charging us $50 to move from other providers...never had that before...a tax for the privilege of being your customer???
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Noel25
(@ayja147) reported
Waiting on phone for 23 minutes on phone for Telus home services. They have no problem taking my money whenI need help this is useless
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Stephanie B. 🇨🇦 ✒ 💉💉💉💉
(@FuryanHound) reported
1.5 hours on hold now. @TELUSsupport @TELUS, this is REALLY not a good look for you. - No wait time specified. - No callback option provided. Continual ads about how much you do for your communities doesn't help when you don't even answer your phones. #CustomerServiceFail
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Shawn GDS MPT
(@shawn11627) reported
@TELUSsupport WTF Telus. Get your **** together. Can't reach Customer Service. Virtual chat gave an email address that is no longer supported. My order status says shipped but I didn't receive an email with the tracking number that your site says will occur.
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The Fookin Koont
(@thefookinkoont) reported
@theJagmeetSingh What is your problem with profit? That is the sole reason for Telus’ existence. Since you lead with the profit comment you’d be ok with mistreatment of workers if they were a Nationalized corporation or non profit? ****** scum🇨🇳🖕🏻
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SIS
(@S_I_Summit) reported
OilandGasInvest: @TELUSsupport @Telus did u know franchises are charging us $50 to move from other providers...never had that before...a tax for the privilege of being your customer???