Telus

Telus Outage Report in Thetis Island, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Thetis Island, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Thetis Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Thetis Island, British Columbia 01/28/2026 05:05

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Thetis Island, British Columbia

Latest outage, problems and issue reports in Thetis Island and nearby locations:

  • Brycer79 Bryce (@Brycer79) reported from North Cowichan, British Columbia

    My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus

  • MetalBlonde Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K

  • Langfordman Dave Morse (@Langfordman) reported from North Cowichan, British Columbia

    So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Silva Bay, British Columbia

    @isabeldc @TELUS I have a business to run so I have I limited data and theoretically good speeds. But Shaw was the worst experience of my life so Telus it is lol

  • shepherd_360 Speaking for the planet (@shepherd_360) reported from South Wellington, British Columbia

    @MoistlySpeaking @DeceitinDrugs @jjhorgan I think you may be able to do that if you subscribe to the health service owned by Telus. Personally the last thing I want is more of my personal information publically available. It's bad enough Google provides an ad for aspirin when I talk about a headache around the devices.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • nejsnave jennifer evans 🇵🇸 (@nejsnave) reported from The Beaches, Ontario

    We can't even summon enough public pressure to get Bell Telus and Rogers to flip the switch to allow mobile service in the TTC, something they could do in hours, after A CHILD DIED during an assault at a station. After all these stories about "safety" .

  • missanniecc missac (@missanniecc) reported

    @RogersHelps I’m in Richmond Hill and my Rogers internet has been out for 8+ hours. I’ve had to work from my Telus hotspot. What is going on? Rogers, address this issue!

  • riptheguard Cords (@riptheguard) reported

    If anyone reading this in Ottawa uses Telus or Bell internet, do you experience outages with minimal and non frequent web updates? Thinking of changing from Rogers as outage again and getting frustrating #rogersoutage

  • CallihooC Christine Callihoo (@CallihooC) reported

    What a surprise ... waiting for @TELUSsupport to call me back for the 3rd time in a week - waiting for 1.5 hours so far .... just to cancel a service. @bchydro enables customers to efficiently cancel service via the website like a civilized company should. Seriously, @TELUS?!

  • Elija_Hell DaddyspankU (@Elija_Hell) reported

    @Ahaz_Zamani @TELUS @TELUSsupport **** Telus. Telus will scam you and steal your ******* money.. they are absolutely corrupt pieces of ****

  • cary03515234 #Overeducated😺🇨🇦 (@cary03515234) reported

    @TELUSsupport He called on multiple occasions and was assured his service was canceled. They didn’t cancel it. He added me to his trusted people and I was on the phone for 3 hours 10 minutes yesterday to get Telus to correct a software issue that /2

  • _Samantha__Dee SamanthaDee (@_Samantha__Dee) reported

    @TELUS Hi @telus I did that and received zero help.

  • KelvintheMurf KelvintheMurf (@KelvintheMurf) reported

    @TELUS wtf is @QuinnDocFilm ?? And you don’t need to be “non-binary” to not owe anyone anything. AND you sure like to tell everyone what/who/how you **** so it sure seems you offer a lot of explanation THAT NOBODY ASKED ABOUT

  • Elija_Hell DaddyspankU (@Elija_Hell) reported

    @TELUS biggest piece of **** company ever existed. Spends all of their customers money to hire cute little animals for manipulative marketing than treats its customers like ******* ****. Pieces of ****. Horrible company, horrible employees. Destroying Canada.. ******* thieves..

  • feswickd $cavenger | 20%er (@feswickd) reported

    Well it’s happening again. @TELUS internet worked for a few hours yesterday and was dead again this morning. No explanation as to why or timetable for a fix, no response to my DM. Wife and I have to leave home to get internet access. Unbelievable