Telus

Telus Outage Report in Thetis Island, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Thetis Island, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Thetis Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Thetis Island, British Columbia 01/28/2026 19:35

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Thetis Island, British Columbia

Latest outage, problems and issue reports in Thetis Island and nearby locations:

  • Langfordman Dave Morse (@Langfordman) reported from North Cowichan, British Columbia

    So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Silva Bay, British Columbia

    @isabeldc @TELUS I have a business to run so I have I limited data and theoretically good speeds. But Shaw was the worst experience of my life so Telus it is lol

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • PitchDebbie Debbie Pitch (@PitchDebbie) reported

    @Sweetmystique2 @TELUS BEWARE My mother got the Telus Companion and fell The device didn't work she had to lay on the ground bleeding from her head I was told by Telus that their algorithm did not detect her fall i asked for a refund and I was told to "get a lawyer" Terrible product, terrible service!

  • Sparty_117 Arif Hussein (@Sparty_117) reported

    @Maven @TELUS Nah, not really controlled. Just some ****** copper wire connection which one of the wires leading to the place is broken or some ****.

  • rlsavard Re (@rlsavard) reported

    Don't you love when you pay for things and they don't work. @TELUS @TELUSsupport my internet and tv are all down. My dog and I are bored.

  • BrettVelthuis PoboBaked (@BrettVelthuis) reported

    Me:Can I speak to a supervisor? Telus Agent: Let me see if there's on available today. Me: So there not a supervisor there today ? Telus Agent: Not always. I've never worked for a company where a supervisor was readily available. @TELUS @TELUSsupport

  • sea2sky1 sea2sky (@sea2sky1) reported

    I don’t understand the company’s logic. @TELUS has been my only service provider.

  • HanksMommy2015 Heather (@HanksMommy2015) reported

    @TELUS That's a load of crap I have more outages with Telus then I do with Rogers.

  • AvoidAmazon Boycott Evil Amazon-Find Alternatives-Follow me 😀 (@AvoidAmazon) reported

    @tiverela @TELUS Yep. Telus sucks

  • egert_ethan Ethan Egert (He/Him) 🇵🇸🇺🇦 (@egert_ethan) reported

    @HaruunYEG @TELUS Its commission. It sucks. Worked landscaping at the start of this summer at 7% commission per job — ended up doing many unpaid jobs discounts given by the bosses. Commission work in this province is poorly protected and regulated.

  • love_Aquarius13 gb🇨🇦 (@love_Aquarius13) reported

    @mikeinthevalley @GlobalBC Telus My Health is a mobile app. Not all seniors are internet savvy. Telus My Health in a rural area is not an option for many where internet service is a joke. So good for you but have a little compassion for others.

  • energyburrito Energy Burrito™️ (@energyburrito) reported

    @StephenPunwasi @kellyma_michael But as you said, if you break your leg Telus health isn’t going to help.