Telus

Telus Outage Report in Thetis Island, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Thetis Island, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Thetis Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Thetis Island, British Columbia 02/18/2026 11:20

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Thetis Island, British Columbia

Latest outage, problems and issue reports in Thetis Island and nearby locations:

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Silva Bay, British Columbia

    @isabeldc @TELUS I have a business to run so I have I limited data and theoretically good speeds. But Shaw was the worst experience of my life so Telus it is lol

  • Brycer79 Bryce (@Brycer79) reported from North Cowichan, British Columbia

    My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus

  • shepherd_360 Speaking for the planet (@shepherd_360) reported from South Wellington, British Columbia

    @MoistlySpeaking @DeceitinDrugs @jjhorgan I think you may be able to do that if you subscribe to the health service owned by Telus. Personally the last thing I want is more of my personal information publically available. It's bad enough Google provides an ad for aspirin when I talk about a headache around the devices.

  • MetalBlonde Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K

  • MetalBlonde Karina “Determined Synth Music Plays” Halle (@MetalBlonde) reported from Ganges, British Columbia

    The excuses she gave me were pretty stupid IMO. I have concerns but they weren’t enough for her. That’s what I get for using Telus Health. Luckily my own doctor, who is on the mainland, will arrange for it if I ask (he’s also the one who told me to get a hysterectomy which is 🙌🏻)

  • Langfordman Dave Morse (@Langfordman) reported from North Cowichan, British Columbia

    So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • tlwither Tyrell Witherspoon (He/Him) (@tlwither) reported

    Went to see if #TELUS was down in Manitoba and seems like it is down everywhere, yet no tweet from @TELUSsupport. I can't even log into MyTELUS or the online service. What's going on?

  • Gary_ohh Gary O (@Gary_ohh) reported

    @TELUS hello. Apparently there’s a lot of people with issues. Anything you want to share?

  • shanny2137 Shannon McKay-Frias (@shanny2137) reported

    @murtzjaffer @TELUSsupport Telus is working in Tottenham or New Tecumseth. My phone works & my son who is in Toronto right now is not working

  • cspotweet Courtney Theriault (@cspotweet) reported

    Shandro says it will take about a month to get first doses to all 230k Albertans aged 75+. Says the system can handle now about 5k booking per hour. Staff and other capacity added to address issues. Work also done to deal with Telus log-on issues.

  • HLSGamesYT HLSGamesYT (@HLSGamesYT) reported

    @UrGirlSaigon @TELUS @TELUSsupport I was like "wtf, I'm 100% sure I paid my bill this month" xD

  • rlcchick rlcchick (@rlcchick) reported

    @TELUS are you down? My husband is upset none of his phones are working no service we are trying to run a business I have been on hold for a 1/2 hour already

  • HLSGamesYT HLSGamesYT (@HLSGamesYT) reported

    anyone else with @TELUS completely lose service? I can't make calls, send texts, use data, or even get in contact with their live chat service. @TELUSsupport

  • _Empra_ Jay (@_Empra_) reported

    FIX UP #TELUS WA GWAN WID DI NO SERVICE TING STAR!!

  • Hotwifelife7 𝑗𝑒𝑙𝑙𝑦𝑏𝑒𝑎𝑛🇨🇦 (@Hotwifelife7) reported

    Anyone else having Telus issues?

  • nancyhenry_ Nancy Henry (@nancyhenry_) reported

    @TELUS @PublicMobile service is down???? Can't make a call? #telus #publicmobile