Telus

Telus Outage Report in Thetis Island, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Thetis Island, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Thetis Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Thetis Island, British Columbia 01/18/2026 11:45

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Thetis Island, British Columbia

Latest outage, problems and issue reports in Thetis Island and nearby locations:

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Silva Bay, British Columbia

    @isabeldc @TELUS I have a business to run so I have I limited data and theoretically good speeds. But Shaw was the worst experience of my life so Telus it is lol

  • Langfordman Dave Morse (@Langfordman) reported from North Cowichan, British Columbia

    So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice

  • Brycer79 Bryce (@Brycer79) reported from North Cowichan, British Columbia

    My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • DJFixIt DJFixit (@DJFixIt) reported

    @IRPlawyer @TELUS You do know that the vaccines do not help with transmission. It will not prevent you from getting sick. The CDC website states it will only mitigate severe symptoms. You can still get sick and still pass on any viruses regardless.

  • SUPokanagan Denise (@SUPokanagan) reported

    @TELUS how come every time you call to cancel Telus service in “one month from now” CONSISTENTLY they cancel your service that day??? Then you spend three days reconnecting. 🙄. You call that #service ?? Give me a real #telecommunications platform. @TELUSsupport sucks

  • ganjaginga S (@ganjaginga) reported

    @FreedomMobile acts like they have the best coverage yet we all know the service quality is like being at the bottom of the ocean under a rock makes me sick how you guys can charge $$ but not provide a reliable and consistent service. maybe it’s time i switch back to telus.

  • trinighyul Nadia G she|her TEST, TRACE, ISOLATE (@trinighyul) reported

    @Wildsau @TELUS Brutal. Loyal customer and this year is the first time I've thought about leaving because of their service :(

  • rocky_rikhi Rocky Rikhi (@rocky_rikhi) reported

    @TELUSsupport telus has taken over ADT and their services standards have degraded. ADT is security service and lapses in getting resolution should be really concerning for security company. Why Telus is not able to resolve the issue. Escalation manager is giving incorrect info

  • MohammadAswan1 Mohammad Aswan (@MohammadAswan1) reported

    How to get a job in a @TELUSsupport I want to be a part of @TELUS and work for it, so that I can prove myself and I wanna make my passion true please help me.

  • rocky_rikhi Rocky Rikhi (@rocky_rikhi) reported

    @TELUS are you able to manage ADT arrives? Looks like you ADT service standards have degraded since Telus has taken over.

  • teaandrobots angery foosh 🐟 (@teaandrobots) reported

    bit livid that @TELUS got away with installing a modem that got superceded by a new model in *2015* when they set up my mother's new internet six months ago. guess some engineer thought "it's fine if we cut corners, this tech-inept old lady won't know why her signal is shite"

  • zahidripon Zahidul Islam (@zahidripon) reported

    I took an offer from @telusmobility for a cellphone plan through my home services. The offer was a discount of $15 off from the monthly plan. Literally I have to call each month to get that discount! What an example of the worst customer service!! @TELUS

  • Wildsau Tom Sedens (@Wildsau) reported

    @Narfy83 @TELUS Yep. Terrible. I actually feel sorry for the CSR, as frustrated as I am with them - it’s not their fault.