Telus

Telus Outage Report in Thetis Island, British Columbia

No problems detected

If you are having issues, please submit a report below.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Thetis Island, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Thetis Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Thetis Island, British Columbia 01/30/2026 00:55

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (5%)

    E-mail (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Thetis Island, British Columbia

Latest outage, problems and issue reports in Thetis Island and nearby locations:

  • MetalBlonde Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K

  • Langfordman Dave Morse (@Langfordman) reported from North Cowichan, British Columbia

    So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Silva Bay, British Columbia

    @isabeldc @TELUS I have a business to run so I have I limited data and theoretically good speeds. But Shaw was the worst experience of my life so Telus it is lol

  • Brycer79 Bryce (@Brycer79) reported from North Cowichan, British Columbia

    My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    People are saying they are waiting days to get a call back about sim swap. DAYS! Meanwhile those helping others... deleted. #Telus may very well be the biggest idiot of telecom

  • Cthwilson1 Tom Wilson 🇨🇦 (not hockey player) (@Cthwilson1) reported

    @DrAmirPakdel @shandro And they are paying a premium to Telus for the service

  • bgftgy31 BGFTGY (@bgftgy31) reported

    @TELUS Conditions are if you are a new subscriber they lay down for you but if you are a 10 year subscriber bend over and take it

  • MikeYaremkowych mike yaremkowych (@MikeYaremkowych) reported

    @TELUS @TELUSsupport just switched over to Internet 1000 because my 150 was getting slow speeds... guess what... no speed change #dontusetelus #telusisbrutal #whatamipayingfor? can someone who can make a difference contact me?

  • everydaymaya self proclaimed “Ayamaya” (@everydaymaya) reported

    @busybizby @TELUS @TELUSsupport yeah its been this bad the whole week man i feel so 3rd world

  • SwiftySr Douglas D. Swift (@SwiftySr) reported

    @ShawInfo your customer service is appalling. Telus has been calling regularly. Time I listen to what they have to say

  • MasycreLive Masycre (@MasycreLive) reported

    having trouble cancelling my telus security, cuz i wanna return the incompatible doorbell camera, that i couldn't even use, and only received a day ago, joy

  • Canadaguy4 Canadaguy (@Canadaguy4) reported

    @ShawInfo What a bunch of **** BEING ON HOLD FOR OVER 1 HOUR NOW ... ON PHONE AND IN CHAT IF @TELUS @TELUSsupport is monitoring this tweeter DM As You can see SHAW DOES NOT CARE ABOUT CUSTOMERS

  • amitabh2014 Amitabha (@amitabh2014) reported

    Have u tried lately to contact tech support from #Shaw? Good luck. U go through layers before Shaw putting you on hold for hour. All bragging from @Shawhelp r bogus. Don't believe. No wonder ppl moving to @Telus. I'm thinking too after 20+ yrs. Not worth my time. @calgaryheralds

  • amitabh2014 Amitabha (@amitabh2014) reported

    Have u tried lately to contact tech support from #Shaw? Good luck. U go through layers before Shaw putting you on hold for hour. All bragging from @ShawInfo r bogus. Don't believe. No wonder ppl moving to @Telus. I'm thinking too after 20+ yrs. Not worth my time. @calgaryherald