Telus

Telus Outage Report in Thetis Island, British Columbia

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Thetis Island, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Thetis Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Thetis Island, British Columbia 03/27/2026 09:20

March 27: Problems at Telus

Telus is having issues since 08:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Thetis Island, British Columbia

The most recent Telus outage reports came from the following cities: Ladysmith.

Loading map, please wait...
City Problem Type Report Time
CanadaLadysmith Internet
CanadaLadysmith Internet
CanadaLadysmith TV
CanadaLadysmith TV
CanadaLadysmith Internet
CanadaLadysmith Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Thetis Island, British Columbia

Latest outage, problems and issue reports in Thetis Island and nearby locations:

  • MetalBlonde Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Silva Bay, British Columbia

    @isabeldc @TELUS I have a business to run so I have I limited data and theoretically good speeds. But Shaw was the worst experience of my life so Telus it is lol

  • Brycer79 Bryce (@Brycer79) reported from North Cowichan, British Columbia

    My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus

  • Langfordman Dave Morse (@Langfordman) reported from North Cowichan, British Columbia

    So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice

  • shepherd_360 Speaking for the planet (@shepherd_360) reported from South Wellington, British Columbia

    @MoistlySpeaking @DeceitinDrugs @jjhorgan I think you may be able to do that if you subscribe to the health service owned by Telus. Personally the last thing I want is more of my personal information publically available. It's bad enough Google provides an ad for aspirin when I talk about a headache around the devices.

  • MetalBlonde Karina “Determined Synth Music Plays” Halle (@MetalBlonde) reported from Ganges, British Columbia

    The excuses she gave me were pretty stupid IMO. I have concerns but they weren’t enough for her. That’s what I get for using Telus Health. Luckily my own doctor, who is on the mainland, will arrange for it if I ask (he’s also the one who told me to get a hysterectomy which is 🙌🏻)

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • codybondarchuk Cody Bondarchuk (@codybondarchuk) reported

    Seeing tweets that Telus is down across parts of Alberta and BC. I am also without service 😢

  • Yogi_Bear1990 Tani Williams (@Yogi_Bear1990) reported

    @TELUS @TELUSsupport my phone says I have no service but I actually do I can't even text people rn. Anything happening in Northern BC?

  • Soudehm Soudeh Mousavi (@Soudehm) reported

    @TELUSsupport Telus mobility outage in Burnaby, any idea what is going on? Thanks

  • TiltedxAura Liz (@TiltedxAura) reported

    The fact that my family has been with #TELUS for over a decade and I myself for 8 years and we still get atrocious service is pathetic. July can't come soon enough.

  • MikeJenkinson Mike Jenkinson (@MikeJenkinson) reported

    @mariamdena @TELUS Yes. Downtown Edmonton and bunch of us with no service

  • JustJayed Jayed (@JustJayed) reported

    @LorraineHjalte @TELUS I’m in Calgary, AB and mine randomly went down! When I tried to call customer services it says wait time is an hour! I think they’re having some problems!

  • AMFedyk Alex (@AMFedyk) reported

    @TELUSsupport no Telus cell service in Kelowna right now.

  • MoMorry David Morrison (@MoMorry) reported

    Everyone’s Telus cell service just go down?

  • ouroborosage Elle Peah ...- - -... (@ouroborosage) reported

    Anyone else experiencing a Telus cell service outage in Equimalt? #yyj

  • med8or Jason Pedlar (@med8or) reported

    @dzuunmod Telus/bell no service.