Telus

Telus Outage Report in Thetis Island, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Thetis Island, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Thetis Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Thetis Island, British Columbia 02/08/2026 08:50

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Thetis Island, British Columbia

Latest outage, problems and issue reports in Thetis Island and nearby locations:

  • Langfordman Dave Morse (@Langfordman) reported from North Cowichan, British Columbia

    So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Silva Bay, British Columbia

    @isabeldc @TELUS I have a business to run so I have I limited data and theoretically good speeds. But Shaw was the worst experience of my life so Telus it is lol

  • MetalBlonde Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K

  • Brycer79 Bryce (@Brycer79) reported from North Cowichan, British Columbia

    My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • mrg_86 Matthew Greenwood (@mrg_86) reported

    @TELUS why are you the worst? Why is it impossible to get someone on the phone? Why are you billing me for a phone I haven’t received? Why does every number an agent leaves not answered? I’m resorting to Twitter after 40 mins on hold trying to find a device.

  • CautionWIP undead pancreas (@CautionWIP) reported

    Oh my gods Telus sucks so hard.

  • katiederosayyj Katie DeRosa (@katiederosayyj) reported

    BREAKING - B.C.'s medical services watchdog is taking Telus Health to court over its subscription-based health service, alleging it amounts to illegal extra billing. The Medical Services Commission filed an injunction against Telus Health in B.C. Supreme Court today #bcpoli

  • roystonbruce Bruce Shearer (@roystonbruce) reported

    @rodmickleburgh @TELUSHealth My wife and I have had 6 successful virtual appointments with fam Drs through Telus Health. WE HAVE NOT BEEN CHARGED. Our long time FD died and we can’t get another. Lining up at 7 am at a walk in clinic is ridiculous. WTF else are we supposed to do?

  • OCTranspoLive OC Transpo Live (@OCTranspoLive) reported

    ONGOING: Debit/Credit payments and video chat function are unavailable at some ticket machines due to a Telus internet outage. Credit/debit and video chat function at ticket machines at Line 1 stations is available. 1/2

  • poetryandocean Elyse (@poetryandocean) reported

    @DavidHScreech @RobShaw_BC @adriandix Chicken and egg; Telus clinics are luring docs out of family practice, hard to fix the access problem when docs keep leaving. Dix’s UPCCs are the other main reason docs are leaving general family practice, though…

  • ZC27516132 ZM (@ZC27516132) reported

    @islfoundation @richardzussman You pay a lot of money for healthcare and get absolute garbage care. Look at that problem, not Telus. People should have an option to escape the hell you call a healthcare system.

  • Gssaini11Guri guri (@Gssaini11Guri) reported

    @TELUS i tried to get the new phone over my existing line and called the call centre. The disconnect the call over the hold and moreover the offers given are not good enough in comparison to rogers. Hope i will get some help here.

  • QuirkyBribri BriBri (@QuirkyBribri) reported from Kamloops, British Columbia

    @telusmobility having your sales person tell me to **** myself at the end of our short call for being a part of the EPP was not what I was expecting today. 🤷 - customer service for the win I guess. @TELUS @TELUSsupport ...

  • TTownsent TrevorTownsent (@TTownsent) reported

    @RobShaw_BC @adriandix People are paying Telus for the technology to allow them to deal with a doctor online or through video. The health service is paying for the actual medical service delivered. The technology is not something the BC government offers. Everyone knows they don't do "tech" well.