Telus

Telus Outage Report in Thetis Island, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Thetis Island, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Thetis Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Thetis Island, British Columbia 12/18/2025 03:15

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Thetis Island, British Columbia

Latest outage, problems and issue reports in Thetis Island and nearby locations:

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Silva Bay, British Columbia

    @isabeldc @TELUS I have a business to run so I have I limited data and theoretically good speeds. But Shaw was the worst experience of my life so Telus it is lol

  • MetalBlonde Karina “Determined Synth Music Plays” Halle (@MetalBlonde) reported from Ganges, British Columbia

    The excuses she gave me were pretty stupid IMO. I have concerns but they weren’t enough for her. That’s what I get for using Telus Health. Luckily my own doctor, who is on the mainland, will arrange for it if I ask (he’s also the one who told me to get a hysterectomy which is 🙌🏻)

  • Brycer79 Bryce (@Brycer79) reported from North Cowichan, British Columbia

    My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus

  • MetalBlonde Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K

  • Langfordman Dave Morse (@Langfordman) reported from North Cowichan, British Columbia

    So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice

  • shepherd_360 Speaking for the planet (@shepherd_360) reported from South Wellington, British Columbia

    @MoistlySpeaking @DeceitinDrugs @jjhorgan I think you may be able to do that if you subscribe to the health service owned by Telus. Personally the last thing I want is more of my personal information publically available. It's bad enough Google provides an ad for aspirin when I talk about a headache around the devices.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • galuade_ Galuade (@galuade_) reported

    Shaw keeps sending me emails and snail mail trying to get me to come back but they've yet to offer me better internet service than what I have now with Telus

  • MiskebeCvnt18Up Miskebe/mistranslated-misunderstood-Levite-anythin (@MiskebeCvnt18Up) reported

    @telus does ur phone system hang up on u as it does with the chat? it's almost five on a sunday. ive been waiting on phone for going on two hours as always but for a simple question or two. where might i send my résumé for part-time-work to help resolve this? ugh; ur so bloated.

  • markroseman Mark Roseman (@markroseman) reported

    Another Monday, and well over two months since @adriandix buried the MSC report into whether his good buddy at Telus broke the laws protecting Medicare. A stand-up guy who looks after his friends. Too bad he’s not looking after the people of BC. #bcpoli #bchealth

  • FunkybunchesOO Mark Johnson (@FunkybunchesOO) reported

    @TELUSsupport The Telus tech who went to add internet to another unit in my building unplugged mine. And then a week later Telus after I complained finally sent a different tech to the fix it. Stop hiring contractors who don't GAF.

  • oldmansieve Lindsay Sievewright (@oldmansieve) reported

    @TELUS @TELUSsupport is anyone working today? When I called the estimate was 30 minutes and now we’re over triple that. I need to hang up and feed my family.

  • leepalisoc Lee (@leepalisoc) reported

    @TELUSsupport getting the iPhone 14 on Friday. Does TELUS support eSIM transfers now, or do I still need to go to a store and ask for a new QR code?

  • bwgilchrist Brian Gilchrist 🤺 🚲 🛩️ 🏍️ 🏌️‍♂️ (@bwgilchrist) reported

    Rogers, Bell, Telus, Shaw, etc. etc. They all do it. So if you get a call suggesting they can save you a bunch of money, check your current contract and see how much you have to pay to cancel.

  • coachchrispect 1st Class Chris (@coachchrispect) reported

    @TELUSsupport is Telus down? Did service crash? Middle of the NFL game?

  • DanaAngeline Danaaa (@DanaAngeline) reported

    Any emergency I can’t use my phone … @TELUS what is this?

  • JJTwyford Justin Twyford (@JJTwyford) reported

    @TELUSsupport It was right. I called back and WASTED over an hour trying to get my order released. Now my order is delayed. Worst experience in my 20+ years with @TELUS and seriously had me considering options.