Telus Outage Report in Thetis Island, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Thetis Island, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Thetis Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (45%)
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Phone (30%)
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Wi-fi (10%)
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TV (6%)
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E-mail (5%)
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Total Blackout (5%)
Live Outage Map Near Thetis Island, British Columbia
The most recent Telus outage reports came from the following cities: Ladysmith.
| City | Problem Type | Report Time |
|---|---|---|
 Ladysmith |
Internet | |
| Ladysmith |
TV | |
| Ladysmith |
TV | |
| Ladysmith |
Internet | |
| Ladysmith |
Phone | |
| Ladysmith |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Thetis Island, British Columbia
Latest outage, problems and issue reports in Thetis Island and nearby locations:
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Dave Morse
(@Langfordman) reported
from
North Cowichan, British Columbia
So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice
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Karina Halle (on hiatus)
(@MetalBlonde) reported
from
Ganges, British Columbia
We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K
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Bryce
(@Brycer79) reported
from
North Cowichan, British Columbia
My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus
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Speaking for the planet
(@shepherd_360) reported
from
South Wellington, British Columbia
@MoistlySpeaking @DeceitinDrugs @jjhorgan I think you may be able to do that if you subscribe to the health service owned by Telus. Personally the last thing I want is more of my personal information publically available. It's bad enough Google provides an ad for aspirin when I talk about a headache around the devices.
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Karina “Determined Synth Music Plays” Halle
(@MetalBlonde) reported
from
Ganges, British Columbia
The excuses she gave me were pretty stupid IMO. I have concerns but they weren’t enough for her. That’s what I get for using Telus Health. Luckily my own doctor, who is on the mainland, will arrange for it if I ask (he’s also the one who told me to get a hysterectomy which is 🙌🏻)
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BdblE
(@MsYouDoYou) reported
from
Silva Bay, British Columbia
@isabeldc @TELUS I have a business to run so I have I limited data and theoretically good speeds. But Shaw was the worst experience of my life so Telus it is lol
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Chris LaBossiere 🚠
(@ChrisLaBossiere) reported
from
Edmonton, Alberta
@ryzshrn @Shawhelp @TELUS Ug!!! It’s just so maddening. $150 a month for SHITTY tv service.
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Dr. Viking Hat.
(@JonLueke) reported
@ChrisLaBossiere @Shawhelp @TELUS It really depends on "what's available" in your area. There's no Telus Fibre Optic where I live, but the "Shaw cable utility box" is on my property. From a customer service perspective, I would have already switched. I'm a captive audience, based on what's available.
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c
(@chvvntelle) reported
all I want for christmas is for telus wifi to get its **** together !!!!
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Controversal⚡️
(@Killjoy_owo) reported
Ofc @TELUS decides to go down the day I get my ps5
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Joe Martin
(@jamthefed) reported
@PrimeBane Telus fibre support is so messed up. There is such a disconnect from regular support and the fibre group
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Chris Holmes
(@chrisholmes13) reported
from
Edmonton, Alberta
@TELUSsupport hey Telus! Merry Christmas. Just wondering if I can get a technician out to troubleshoot my network speed. Had 150 upgraded to 1gb plan, but I’ve never had speeds reach 100mbps. Thanks.
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MarkSnook
(@MarkVSnook) reported
@Bell_Support I figured that would be the reply. There are people In the Vulnerable Sector that NEED Phones. How can we work together as Telus has to help the Community we live in?
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Ferda
(@FerdaaFN) reported
@favsfn @Shawhelp Cuz I have and this **** is annoying bruh and my new house already has Shaw I wanna switch to Telus Fiber
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Kathryn Orr
(@kcorr54) reported
@telus still airing crap ads. Torture films on Christmas.
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Denise Kwok
(@kwokdenise) reported
@TELUSsupport hey, we have been disconnected from Telus phone, internet & cable for the last 10 hours. Saw that there is an ongoing service outage in lowe mainland but only for phone?