Telus

Telus Outage Report in Thetis Island, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Thetis Island, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Thetis Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Thetis Island, British Columbia 01/31/2026 01:30

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Thetis Island, British Columbia

Latest outage, problems and issue reports in Thetis Island and nearby locations:

  • Langfordman Dave Morse (@Langfordman) reported from North Cowichan, British Columbia

    So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice

  • Brycer79 Bryce (@Brycer79) reported from North Cowichan, British Columbia

    My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Silva Bay, British Columbia

    @isabeldc @TELUS I have a business to run so I have I limited data and theoretically good speeds. But Shaw was the worst experience of my life so Telus it is lol

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • beatoabhunter John V (@beatoabhunter) reported

    @TELUS @TELUSsupport yup still on hold! So tell me telus how are the elderly supposed to get help when they do not have a computer and rely on their phone that is not working. This wait period is ridicules

  • iammseptembre Manon M Dumaine (@iammseptembre) reported

    @TELUSsupport I’ve cancelled and now I’m receiving freaking phone bills what is going on I thought Telus was an honest company and was advised multiple time that I have 30 days to cancel contact me so I can give you my telephone number

  • DestructoDawn DestructoDawn (@DestructoDawn) reported

    Our home network is password protected. For whatever reason, today, it now prompts me over to a telus page for pure fibre to sign in again, which keeps failing AND IS MEGA ANNOYING. GIRL'S GOT **** TO DO.

  • JonVPerez Jon Perez (@JonVPerez) reported

    @TELUS @TELUSsupport I applaud you for your great "customer service." I encountered some problems, but no one has helped me resolve it. This is the second time that I got screwed. I'm sure this will again be ignored, still I want to post this.

  • sarahmatthes_ sarah (@sarahmatthes_) reported

    ok that’s a lie @telus is still worse but seriouslyyyyy **** Rogers

  • marchaslam1 Marc Haslam (@marchaslam1) reported

    @rodmickleburgh We’ve had Telus Optik for years, just upgraded to their fibre optic. Difficult to speak to a human but when you do finally navigate through the automated system they are helpful & the technicians are excellent. My only complaint is their billing is horrible, lots of errors.

  • jakking49 Jak King * #Build4NeednotBuild4Greed * (@jakking49) reported

    @sandyjamesplan @rodmickleburgh Never had any luck with Telus so have happily been with Shaw for many years.

  • TylerIngram Tyler Ingram (@TylerIngram) reported

    @somenice @TELUSsupport I saw some people recent complaining about not knowing their iPhones came without chargers and that the Telus rep never thought to ask if they needed one.

  • tygerpatches Mira 🇨🇦🇭🇷🇯🇲🇺🇸True North! 🗣 (@tygerpatches) reported

    @MarkPavelich @Shawhelp @TELUS OMG so True! The worst is “Are you still watching” WTH?

  • beatoabhunter John V (@beatoabhunter) reported

    Still on hold @TELUS @TELUSsupport 1:40min now! With service like this sure makes you think about changing phone providers