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Telus

Telus Outage Report in Thetis Island, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Thetis Island, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Thetis Island, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 48% Internet (48%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Live Outage Map Near Thetis Island, British Columbia

The most recent Telus outage reports came from the following cities: Ladysmith.

CityProblem TypeReport Time
Ladysmith Phone 10 days ago
Ladysmith Internet 20 days ago
Ladysmith Internet 1 month ago
Ladysmith TV 7 months ago
Ladysmith TV 1 year ago
Ladysmith Internet 1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Thetis Island, British Columbia

Latest outage, problems and issue reports in Thetis Island and nearby locations:

  • Langfordman
    Dave Morse (@Langfordman) reported from North Cowichan, British Columbia

    So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice

  • Brycer79
    Bryce (@Brycer79) reported from North Cowichan, British Columbia

    My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus

  • MsYouDoYou
    BdblE (@MsYouDoYou) reported from Silva Bay, British Columbia

    @isabeldc @TELUS I have a business to run so I have I limited data and theoretically good speeds. But Shaw was the worst experience of my life so Telus it is lol

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • BrodericCT
    Broderic (@BrodericCT) reported

    @TELUS I've been on hold for an hour and half after being placed into "priority queue" while trying to sign up for a new plan, is this normal? What should I do here? Not exactly enticing me to sign up for a new plan if this is what customer service is going to be like

  • MarleneJF4
    MarleneJF (@MarleneJF4) reported from Kelowna, British Columbia

    @Motomom128302 I switched to Telus 2 years ago, because the lopped a huge amount off our bill. I've had good service, no issues.

  • redshoes721
    SpottedCouch (@redshoes721) reported

    8 scam calls this morning from “Service Canada.” How ******** do these jerk offs get my number? Who is selling my number? Telus?

  • LittleMissRoRo
    Robi Wan Kenobi (@LittleMissRoRo) reported

    After an hour being on hold, Kelly from Fraserhealth told me their internet is down and they can’t book an appt for my mom to get a vaccine. #fraserhealth that outsourced #telus for help and still can’t get their **** together.

  • JasonPearson27
    Jason Pearson (@JasonPearson27) reported

    Hey @TELUSsupport @TELUS does every SmartHub or Wi-Fi box you supply slow right down after a few months use? I can’t even load a god damn video on my phone anymore while I’m connected to the absolute disgrace you guys call internet. Figure. It. Out.

  • AndyStepaniuk
    Andy (@AndyStepaniuk) reported

    Need some tech support with my @Telus internet. Over an hour wait time on the phone? Pretty weak from a company that posts quarterly profits in the hundreds of millions. Hire more people so that you can provide an acceptable level of service. #TimeToSwitchProviders

  • balaneski
    Joe Balaneski (@balaneski) reported

    @EdmFootballTeam @TELUS Oh no...my finger is stuck to my face. Help! HELP! HEEEEEEEEELLLLLLLLLLPPPPPPP!!!

  • dbrando11
    Smoke Eater (@dbrando11) reported

    @EdmFootballTeam @TELUS Yo where’s Dwayne Mandrusiak ? he needs to fix my Helmet? @DRockEsks

  • John1MD
    John MD (@John1MD) reported

    @Outdoorbrit1 One last clarification: so when TELUS forces a forecasted overage on the budget, the MOH will use that as an excuse to hunt down and punish other docs in the name of "maintaining the budget"

  • AB_LaserRehab
    AB LaserRehab Centre (@AB_LaserRehab) reported

    @TELUS @TELUSsupport @TELUSBusiness ... are we the only one having issue dealing with Telus???? Been scheduled last Friday for phone installation..NO SHOW... today been scheduled for Fax installation..NO SHOW. No one even have the decency to contact us. 😔