Telus

Telus Outage Report in Thetis Island, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Thetis Island, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Thetis Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Thetis Island, British Columbia 12/07/2025 08:05

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Phone (17%)

    Phone (17%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Thetis Island, British Columbia

Latest outage, problems and issue reports in Thetis Island and nearby locations:

  • Brycer79 Bryce (@Brycer79) reported from North Cowichan, British Columbia

    My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Silva Bay, British Columbia

    @isabeldc @TELUS I have a business to run so I have I limited data and theoretically good speeds. But Shaw was the worst experience of my life so Telus it is lol

  • Langfordman Dave Morse (@Langfordman) reported from North Cowichan, British Columbia

    So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice

  • MetalBlonde Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • JamieBoisvenue Jamie Boisvenue (@JamieBoisvenue) reported

    @samvictoria4005 Except the reason I switched to Fido is because Telus had consistently crappy service and they’re overpriced.

  • Shane51048078 Shane (@Shane51048078) reported

    @vote4robgill @Rogers I'm not calling Rogers at all... I'm calling Telus to change my service provider

  • nelsonnightly Nels (@nelsonnightly) reported

    @BodenschatzRyan lmao no. I pay for Telus to not have bell or rogers **** service. You guys made your choice

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    Rogers: Bundle is king Bell: Bundle is king Telus: Bundle is king Videotron: Bundle is king. Shaw: Bundle is king. Competition Bureau: Bundle is king. #CRTC: Bundle is king. Outage: Your fault for having a sole supplier & not being able to afford anything else.

  • LuvCan47 Pratik (@LuvCan47) reported

    @Rogers I still don’t have internet in my home!!! I live in Brampton in L6X postal code!! Please help or simply tell us you can’t fix so I know that I have to go nearest #Bell or @TELUS store and get the new modem!! I am not tired and little more frustrated!! Please help!

  • avi_karp Avi Karp (@avi_karp) reported

    Don't worry @Bell, you're not the only telecom to hang up on me. @TELUS did as well

  • rocknorris Rock Norris (@rocknorris) reported

    @TLeafTO @Shelly69839779 @dbeggs13 I’d also really like to know how many essential services are tied to private companies? City of Ottawa warned that their call Centre was down. The Canada Revenue Agency was down. Presto worked because they’re tied to Telus but Metrolinx was down. That’s a LOT of critical services

  • robertguenette Rob (@robertguenette) reported

    @ghod Ahahaha! Neither Bell nor Telus are any better, they’re all trash. So it’s down to the deeply overpriced service at this point.

  • PatrickDusablon Patrick Dusablon (@PatrickDusablon) reported

    @fern_60 @MrAhmednurAli And in Canada telecoms are a corporate monopoly with the govt enforcing it through the CRTC, which is stacked with former Bell/Telus/Rogers executives who act like they still work for their old employer rather than the public service. So much better, right?

  • NerdyLecture Nerdy Lecture (@NerdyLecture) reported

    @HollieFelix @TekSavvyCSR I asked about switching to DSL which is slower than what I have, but it would need to be setup as a new service. Telus has no internet where I live and Bell has the same speed limits as what TS has on offer. (Makes sense as they resell it.) Going month to month with Rogers.