Telus Outage Report in Thetis Island, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Thetis Island, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Thetis Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (22%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (5%)
Live Outage Map Near Thetis Island, British Columbia
The most recent Telus outage reports came from the following cities: Ladysmith.
| City | Problem Type | Report Time |
|---|---|---|
 Ladysmith |
Internet | |
| Ladysmith |
TV | |
| Ladysmith |
TV | |
| Ladysmith |
Internet | |
| Ladysmith |
Phone | |
| Ladysmith |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Thetis Island, British Columbia
Latest outage, problems and issue reports in Thetis Island and nearby locations:
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BdblE
(@MsYouDoYou) reported
from
Silva Bay, British Columbia
@isabeldc @TELUS I have a business to run so I have I limited data and theoretically good speeds. But Shaw was the worst experience of my life so Telus it is lol
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Dave Morse
(@Langfordman) reported
from
North Cowichan, British Columbia
So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice
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Bryce
(@Brycer79) reported
from
North Cowichan, British Columbia
My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus
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Speaking for the planet
(@shepherd_360) reported
from
South Wellington, British Columbia
@MoistlySpeaking @DeceitinDrugs @jjhorgan I think you may be able to do that if you subscribe to the health service owned by Telus. Personally the last thing I want is more of my personal information publically available. It's bad enough Google provides an ad for aspirin when I talk about a headache around the devices.
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Karina Halle (on hiatus)
(@MetalBlonde) reported
from
Ganges, British Columbia
We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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J-anne
(@lunardirigible) reported
@David_Moscrop Telus customer service is good. My plan is $75 for 4G, unlimited talk/text...not great but used to be worse. I find it's easy to get phone upgrades too. Their internet service sucks though
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Jeff Calder 🏴☠️🦆
(@jcalder1983) reported
from
Montcalm, Manitoba
Hey @TELUS and @TELUSsupport fix your bloody network. No reason I should only get 1 bar of LTE but full bars of 3G. Make your network switch to low band LTE sooner 😠
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Karen Lindsay
(@hockeymom1) reported
Shame on you @TELUS @TELUSsupport @telusmobility You have been ‘fixing’ the issue for 3 months. Get it right.
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Love Lettering
(@Doris_Wai) reported
@TELUSsupport hi Telus I’ve received 3 callbacks from you in an hour but you can’t seem to hear me and keep hanging up, I’m not sure what the issue is, is it your network?
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Digital Home Canada
(@digitalhomeca) reported
Warning. My daughter was scammed into typing #2030 on her cell phone and was charged $4.99 by @FreedomMobile. This scam has been ripping Canadians for over 8 years because @Bell Rogers & Telus continue to make money everytime. Sad but true. Solution: DON't use shortcodes at all
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#StopThePlanes ✈️ 😷 #COVIDZERO #StayTheFHome
(@mtnbvan) reported
@strategyrick @judyrudin They subcontracted Telus which didn't help reportedly until 12 pm or later. Total FAIL by leaders & Telus.
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David Collins
(@davidkcollins) reported
@keithbaldrey Maybe if people actually followed the rules to allow those legitimately calling in to book their appointment? The bottleneck of calls surely didn't help so it's not all on Telus or the province.
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Joey Beechey
(@joeybeechey) reported
@KylesWeather @CRTCeng If you're on Telus/Koodo you can turn on the call control feature which filters out most robot calls. Unfortunately I can't turn it on for mine with how I make calls to customers it doesn't work.
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Kimmie_Kanuck 🇨🇦
(@Kimmie_Kanuck) reported
@Rinanloo @TELUS It’s all sorted now. Bank fixed the issue with my card, and I did the update on line. But not being able to speak to a person annoys the hell out of me. That should be a first menu option. And when you select it... there should be no further questions -just put me through!
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Mark Zielke
(@bizmanYXE) reported
A cordial heads up for those in customer service: when a brand says they don't want to speak with you to match or win your business, walk very quickly the other way. @TELUS is such a company. Unbelievable arrogance. They lost a business contract with multiple possible clients.