Telus

Telus Outage Report in Thetis Island, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Thetis Island, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Thetis Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Thetis Island, British Columbia 12/10/2025 12:45

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Thetis Island, British Columbia

Latest outage, problems and issue reports in Thetis Island and nearby locations:

  • Langfordman Dave Morse (@Langfordman) reported from North Cowichan, British Columbia

    So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Silva Bay, British Columbia

    @isabeldc @TELUS I have a business to run so I have I limited data and theoretically good speeds. But Shaw was the worst experience of my life so Telus it is lol

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • kaydeejay1995 𝙠𝙚𝙡𝙡𝙮 (@kaydeejay1995) reported

    Never have I had so many issues while trying to get a new phone 🙄 Telus y'all gotta get your grapes in the fridge or imma turn them to raisins

  • Tony89166 Tony mcnamara (@Tony89166) reported

    @TELUSsupport TELUS is good at blowing about how you are a valued customer. My experience tells me it it is all words and no action

  • ChrisMcQuid Chris McQuid (@ChrisMcQuid) reported

    Anyone else's @TELUS Hub insane slow tonight??

  • haidanaenae IDGAF 🤷🏻‍♀️ (@haidanaenae) reported

    @telus just charging for services I’m not using and then treating me like an idiot for asking questions. 🤬

  • doppelganger70 mea70 (@doppelganger70) reported from North Vancouver, British Columbia

    Is #Telus internet down in North Vancouver/Capilano area or is it just me? @TELUSsupport #PureFibre #NorthVan

  • Tony89166 Tony mcnamara (@Tony89166) reported

    @TELUSsupport I live in Edmonton an on Friday I ha a technician come in an convert me from copper to fiber. I have not had email service since then an TELUS has not been able to fix it. I have spent hours on the phone to no solution. Say no if TELUS phones to convert

  • adifood1234 Adi lally (@adifood1234) reported

    @Outroupistache1 I agree with you Telus sucks when I was with them they were rude unkind and never helpful since switching to @Shawhelp they have been kind been getting awesome service even with @RogersHelps never been happy with these two companies!.

  • blkh2o61 Legman (@blkh2o61) reported

    The world of TELUS fails once more! Call and ask if a service is available, and oh ghee, we don’t have your physical address on file. Had dozens of calls over the past years to them! And once again, “we will call you back”, and nothing! Unbelievable! Maybe CRTC is in store?

  • bulent_gunerli Bulent Gunerli (@bulent_gunerli) reported

    @TELUSsupport I had too bad experiences with Telus home internet 75 service in these weeks. Your service is not stable in NW Calgary are (T3G 4C2)

  • Tony89166 Tony mcnamara (@Tony89166) reported

    Carefull what you ask for. I was converted to fiber last Friday and have not had email sense and cannot get anyone at TELUS to help. Customer service at TELUS has left the country. #TELUSPureFiber