Telus

Telus Outage Report in Thetis Island, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Thetis Island, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Thetis Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Thetis Island, British Columbia 12/12/2025 03:20

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Thetis Island, British Columbia

Latest outage, problems and issue reports in Thetis Island and nearby locations:

  • MetalBlonde Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Silva Bay, British Columbia

    @isabeldc @TELUS I have a business to run so I have I limited data and theoretically good speeds. But Shaw was the worst experience of my life so Telus it is lol

  • shepherd_360 Speaking for the planet (@shepherd_360) reported from South Wellington, British Columbia

    @MoistlySpeaking @DeceitinDrugs @jjhorgan I think you may be able to do that if you subscribe to the health service owned by Telus. Personally the last thing I want is more of my personal information publically available. It's bad enough Google provides an ad for aspirin when I talk about a headache around the devices.

  • Brycer79 Bryce (@Brycer79) reported from North Cowichan, British Columbia

    My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus

  • Langfordman Dave Morse (@Langfordman) reported from North Cowichan, British Columbia

    So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • gordbailey Gᴏʀᴅ Bᴀɪʟᴇʏ (@gordbailey) reported

    @hollywoodsuite …am I correct in assuming that storm activity has taken down all the feeds on Telus Optik?

  • BudweiserGirl Eh (@BudweiserGirl) reported

    After waiting 47 min for help with @telus to ask them why they put a ding on my credit for a late payment when all my payments are automated, they hung up on me by accident and didn’t bother to try to call me back 😡 @TELUSsupport come on guys, that’s messed up

  • IJustShotABeks Mike (@IJustShotABeks) reported

    @JaniceOwen You're likely to find multiple for/against Shaw or Telus for a number of reasons. But I'd say it boils down to those 2. I've had Telus since 2015 with minimal problems.

  • 4runnersrule JG the Tech and Tesla Geek (@4runnersrule) reported

    @TELUSsupport when if ever are the new and next generation of BOOST wifi discs from Telus that support 802.11ax coming out? I’m getting really annoyed with this current setup and considering @Ubiquiti setup!

  • matthewd556 Matthew🍁 (@matthewd556) reported

    @CPC_HQ I would like to see Canada adopt a European Model of cellphone service. They pay peanuts compared to what I pay for big companies like Bell or Telus.

  • ParkHillTeam ParkHillTeam (@ParkHillTeam) reported

    @TELUS why is the cell signal so terrible in Peterborough, ON (especially north end?) I get better signal in rural areas than in the north end of city. It's been this way too long now, and I pay too much for no signal.. seriously, whats up?

  • Christo88830774 Christopher Thompson (@Christo88830774) reported

    Pretty upset @TELUS for outsourcing their support and cs rather than choosing Canadians and paying liveable wages. #exploitforiegnworkers

  • mrtulliver Tom Tulliver (@mrtulliver) reported

    @TELUS Go **** yourself, Telus. Stop trying to privatize health care in Alberta. And get your “Babylon” advertising campaign out of my baseball games.

  • JamesDueck James Dueck (@JamesDueck) reported

    @TELUSsupport I did that, but the Telus support person refused to look into it. Telus sucks!!!

  • ObsidianGroup nihil dulce (@ObsidianGroup) reported

    @EWoolleyWard8 @CBCHomestretch Agregious. Strategic Group doesn’t have financial problems because of the economic forces. Their partner (Telus) bailed after they got ripped-off SG, forcing the portfolio into receivership. You’d be funding SG’s bad behaviour. How much money are you getting @EWoolleyWard8 ?