1. Home
  2. Companies
  3. Telus
  4. Thetis Island, British Columbia
Telus

Telus Outage Report in Thetis Island, British Columbia

Why is my Telus service not working?

No problems detected

If you are having issues, please submit a report below.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Thetis Island, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Thetis Island, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 48% Internet (48%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Live Outage Map Near Thetis Island, British Columbia

The most recent Telus outage reports came from the following cities: Ladysmith.

CityProblem TypeReport Time
Ladysmith Phone 7 days ago
Ladysmith Internet 16 days ago
Ladysmith Internet 1 month ago
Ladysmith TV 7 months ago
Ladysmith TV 1 year ago
Ladysmith Internet 1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Thetis Island, British Columbia

Latest outage, problems and issue reports in Thetis Island and nearby locations:

  • Langfordman
    Dave Morse (@Langfordman) reported from North Cowichan, British Columbia

    So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • chadl84625640
    Chad Lewis (@chadl84625640) reported

    @Rootbrian_ @TELUS iPhone 12 was literally no different than previous. Camera is crap . Battery is crap. Every time they update they say battery life improvement yet each time the battery life is horrible. 6 years ago you had to charge it every day, and still you have to charge it every day

  • SmokeCityFC1
    SmokeCityFC (@SmokeCityFC1) reported

    @JosephLayne @TELUSsupport I still haven't heard back from Telus.... I am on a chat now with another agent from SportsNet who seems much more helpful than the one I chatted with this morning but we are still not finding a solution. Maybe Telus and SportsNet need to have a talk with each other.

  • SimpleM09461450
    Simple Man (@SimpleM09461450) reported

    @Novusnow Very unhappy that this continues to happen. How 'bout a permanent fix this time, and a discount on this month's service? I like Novus, but may need to go back to Shaw or Telus. 😒

  • SteveDave2017
    SteveDave (@SteveDave2017) reported

    @TELUS Kind of like Telus customer service.

  • J_Sanders21
    Jordan Sanders (@J_Sanders21) reported

    @CraveHelp hello I can't sign in through my service provider (telus) to crave. Please help

  • jamespatyoung
    James Young (@jamespatyoung) reported

    Then last week was told I could have install on Thursday during the day. Moved a tonne of meetings around and a work trip to Pemberton only to have Telus cancel and reschedule for Today. Just got a call DAY OF, to cancel the install because of ‘back end issues’…. UNBELIEVABLE.

  • SmokeCityFC1
    SmokeCityFC (@SmokeCityFC1) reported

    @TELUSsupport I am unable to sign-in with my Telus authentication to SportsNet Now. I contacted them and was told it was your issue and I need to contact you. When I tried to contact Telus I could not reach an agent to resolve the issue. Can you help?

  • GTM618
    Golden Gamer Graham 🎮🇨🇦 (@GTM618) reported

    @4Scarrs_Gaming @TELUS Kinda sad your name wasn't there. But I wanna try a @madebygoogle #Pixel6 sooo bad

  • chaninunaa
    Acii (@chaninunaa) reported

    Halo, what should i go if have some any problem about payment from telus? @TELUS @TELUSsupport

  • _Preest_
    Preest (@_Preest_) reported

    @TELUS @MediaSmarts Seriously @Telus ... 1 hour wait time to fix some ****** problem caused by you...