Telus Outage Report in Thetis Island, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Thetis Island, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Thetis Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (44%)
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Phone (30%)
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Wi-fi (10%)
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TV (6%)
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E-mail (5%)
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Total Blackout (5%)
Live Outage Map Near Thetis Island, British Columbia
The most recent Telus outage reports came from the following cities: Ladysmith.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| TV | ||
| TV | ||
| Internet | ||
| Phone | ||
| Phone |
Community Discussion
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Telus Issues Reports Near Thetis Island, British Columbia
Latest outage, problems and issue reports in Thetis Island and nearby locations:
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Karina Halle (on hiatus)
(@MetalBlonde) reported
from
Ganges, British Columbia
We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K
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Dave Morse
(@Langfordman) reported
from
North Cowichan, British Columbia
So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice
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Bryce
(@Brycer79) reported
from
North Cowichan, British Columbia
My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus
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BdblE
(@MsYouDoYou) reported
from
Silva Bay, British Columbia
@isabeldc @TELUS I have a business to run so I have I limited data and theoretically good speeds. But Shaw was the worst experience of my life so Telus it is lol
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Arek Hautaluoma
(@arekdougy) reported
@AnthonyLacavera @blogTO **** Shaw, **** Telus, **** Roger's, **** Fido. That being said, I'm with Public Mobile, a cheap subsidiary of Telus lol.
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Leah MacFarlane
(@raughy) reported
…me and hubbs taken the pm off for this, have spent already 2+hours on the phone with you to make this happen, @Telus is charging me more for slower service, broken PVR, and now canceled install to fix, @TELUSsupport is saying it was US WHO CANCELLED IT?..
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Danielle Finnigan
(@DanielleFinnig3) reported
@jjhorgan John, There are NO doctors on Salt Spring Island! The ones we do have REFUSE to take waiting lists! It makes no sense to have a Telus doctor phone call, go pick up my prescription and then wait in EMERGENCY at the one and only hospital for a Dr., to administer my prescription!
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Ryan Chisholm
(@RyanIChisholm) reported
@TELUSsupport @TELUS I don’t have patience for how bad the new PikTV Apple TV app is to use. Infuriating.
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PoundCake
(@imsnakeoffline) reported
@telus fix your internet
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Leah MacFarlane
(@raughy) reported
@telus @TELUSsupport still nothing from your “customer service”, re technician no-show yesterday(1-3pm PST), spoke with you on the phone and messaged on here “assured” of a callback(3:08pmPST), still nothing!
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Leah MacFarlane
(@raughy) reported
…and that someone from @TELUSsupport @telus who value my business (!!!) will be calling me to fix ASAP! Next morning 7:20…nothing. Crickets. This is what passes for #CustomerService ?
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Rob Johnston 🇨🇦
(@RobJohn63971387) reported
@DanAlbas My cellphone bill went down because I switched from Rogers to @Telus. Now Rogers keeps calling me trying to win me back, with $5 less a month than I'm paying now. The way I see it, them calling me is an admission that they were overcharging a loyal customer for 20 years.
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C Thompson 🇨🇦
(@Nyx7979) reported
@langway05 @BradleyVis Same. Telus wanted $65/month for what we get with Shaw for $25/month. Only downside is smaller rural coverage area, but I don't need that. I feel bad for those who do.
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TomGreen
(@TomGreen) reported
When will the Canadian Gov. grow a pair and face down Bell, Rogers and Telus. It looks like Freedom Mobile is about to die If Rogers “can’t find a buyer”. The big three charge the highest rates in the free world and have a “gentlemen’s agreement” not to compete. Not capitalism.