Telus

Telus Outage Report in Thetis Island, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Thetis Island, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Thetis Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Thetis Island, British Columbia 12/02/2025 21:10

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Thetis Island, British Columbia

Latest outage, problems and issue reports in Thetis Island and nearby locations:

  • Langfordman Dave Morse (@Langfordman) reported from North Cowichan, British Columbia

    So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Silva Bay, British Columbia

    @isabeldc @TELUS I have a business to run so I have I limited data and theoretically good speeds. But Shaw was the worst experience of my life so Telus it is lol

  • Brycer79 Bryce (@Brycer79) reported from North Cowichan, British Columbia

    My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus

  • MetalBlonde Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • WinterPhoto2006 =Winter Photo= (@WinterPhoto2006) reported

    .@TELUSsupport cannot provide support because they're not working with the contractors who're doing the ground work for @Telus. Hope @Starlink Internet is available soon and we can dump all the others in one trash can and move them out of business. I'm beyond angry.

  • WinterPhoto2006 =Winter Photo= (@WinterPhoto2006) reported

    @INFJAngie @TELUS I know... but I was reading that they're now diming them so that they're not as much visible as they're in the first week. And this are the satellites we know... there are a lot more already out in space, much lesser effective than this new ones. Think about the poor aliens...

  • WinterPhoto2006 =Winter Photo= (@WinterPhoto2006) reported

    @INFJAngie He has already 1,600 Starlink satellites in orbit. That number will grow; SpaceX has filed paperwork for up to 42,000 satellites for the constellation. As we have here @TELUS internet or nothing (even fibre optic in town is slow), I cannot work online with it - we need better!

  • Fansen 🍁Faye Hansen 🍃 (@Fansen) reported

    @TELUS Pik TV is so buggy you will go insane trying to keep it going. It boots you out Mid-program won’t start when do you need it to & takes 45 minutes to get it going again. I have had it 2 yrs & 20 or more calls to support that just has you rebooting & logging in & out incessantly.

  • MHappynewyea HAPPYNEWYEARandMERRYCHRISTMAS2022 (@MHappynewyea) reported

    FLOW CHART Do you HAVE insurance a CONTRACT or TELUS DRINK more ENSURE and INSURANCE and WE keep the LAND and MONEY the FAMILY or VILLAGE ROYALTY drops or SAHIRS everything for MONEY put the BABY down PROVEN the 1 % that GOT away in the POLICE clean SWEEP of WHO or WHAT

  • KellyKEditing 💀 Kelly "the Kadaver" Kristensen 💀 (@KellyKEditing) reported

    THIS ISN’T WHEN MY INTERNET NEEDS TO CUT OUT, #Telus Btw, my service sucks 90% of the time 🙄😒 #LetsGoOilers

  • BecomingKelsey Kelsey Sproat (@BecomingKelsey) reported

    @The_New_Tina @habpipes @TELUS There were models that had the flip down keyboard but I never had any of them. These ones were all 2013-2015 and were A-MAZ-ING when it came to hardware but just didn't have the app ecosystem to keep alive.

  • ajlatell keeping up with big al (@ajlatell) reported

    Sorting out a billing issue with Telus literally takes an hour and a half out of your day for a mistake THEY made. Get it together @TELUSsupport

  • CameronJY71 Cameron Young (@CameronJY71) reported from Edmonton, Alberta

    Tonight I learned that Canada 🇨🇦 has THEE worse cell phone provider companies/plans! This is a issue that NEEDS to be fixed AND talked about more! These companies and plans are PIRACY! Laws HAVE to be made! #Rogers #Telus #Bell

  • BlackStangBC Stan Querin (@BlackStangBC) reported

    @GeordieMoski @Leah_Holiove Unless you have shaw....power goes out so does your phone.....mine is good for 15 minutes after a power outage,had tech check it out and told me it was fine...stick with telus unless they too have a cable line conversion box