Telus

Telus Outage Report in Thetis Island, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Thetis Island, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Thetis Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Thetis Island, British Columbia 12/04/2025 10:30

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Thetis Island, British Columbia

Latest outage, problems and issue reports in Thetis Island and nearby locations:

  • Langfordman Dave Morse (@Langfordman) reported from North Cowichan, British Columbia

    So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Silva Bay, British Columbia

    @isabeldc @TELUS I have a business to run so I have I limited data and theoretically good speeds. But Shaw was the worst experience of my life so Telus it is lol

  • Brycer79 Bryce (@Brycer79) reported from North Cowichan, British Columbia

    My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus

  • MetalBlonde Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • bcoversight BC Oversight (@bcoversight) reported

    @TELUSsupport What support? Maybe Telus should hire more agents so you can actually provide support as what you're supplying now is garbage service.

  • sanchitc Sanchit Chandna (@sanchitc) reported

    @TELUS have been on hold for about 35 minutes to talk to ADT Telus customer support. Had it been an emergency, things would have already happened before you respond.

  • adilally3 Adi Lally (@adilally3) reported

    @TELUSsupport Man Telus Copper Service suck how come it took 9 Years for fibre to be available soon and putting a fibre box in front of my house 🥲

  • KatlandKat Kat (@KatlandKat) reported

    @Catvanzyl @TELUSsupport @TELUS I had cable/internet then was trying to do a smartphone (they lied to me outright about what it could do) so when I got the phone and tried to set it up............massive problems so canceled them all. Took months to sort out including a collection agency ...didn't owe anything

  • cititune Michael Chan (@cititune) reported

    @AmyBeeman @TELUS @TELUSsupport If your monthly bill in total more than that amount, you are paying too much, my phone bill along with 105 and tv and internet combined is 155 but I don't shared my internet with my neighbor who might be in the same network, my incoming is dedicated to my home only

  • CholakRosanna Rosanna Cholak 🇨🇦 (@CholakRosanna) reported

    Twitter broken again or Telus being cheap on internet access...

  • BlogwireMedia Blogwire (@BlogwireMedia) reported

    @AmyBeeman @TELUS @TELUSsupport We need American companies in Canada as competition to shut telus down

  • brianleroux Brian LeRoux (@brianleroux) reported

    Canada badly needs competition for the @TELUS monopoly; totally unaccountable while scamming customers with bad service. We are on months of them trying to blame anyone but themselves for no access to paid streaming services on proprietary hardware they force us to use.

  • wcoastmtrsport West Coast Motorsport (@wcoastmtrsport) reported

    @Sportsnet Sportsnet now buffers like crazy when I stream on chrome cast and don’t even have and option to use on Roku. Know you guys are owned by @Rogers so will never get fixed but shows why everyone I know switches to Telus :)

  • Judith_FeyJude Judith Shields 🇨🇦🇬🇧🇫🇮🐝🦋 🌳🐎🕸 (@Judith_FeyJude) reported

    @KPRobinson0155 @CanadianinAB @albertaNDP Overheard a pharmacist in southern Alberta tell woman having trouble refilling her rx > you can go to emergency & wait 6 hrs or phone Telus Help & talk to a Dr in BC who will phone AB pharmacy to refill her prescription. That's how broken Kenney made AHS.