Telus

Telus Outage Report in Thetis Island, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Thetis Island, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Thetis Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Thetis Island, British Columbia 01/02/2026 22:45

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Thetis Island, British Columbia

Latest outage, problems and issue reports in Thetis Island and nearby locations:

  • MetalBlonde Karina “Determined Synth Music Plays” Halle (@MetalBlonde) reported from Ganges, British Columbia

    The excuses she gave me were pretty stupid IMO. I have concerns but they weren’t enough for her. That’s what I get for using Telus Health. Luckily my own doctor, who is on the mainland, will arrange for it if I ask (he’s also the one who told me to get a hysterectomy which is 🙌🏻)

  • Langfordman Dave Morse (@Langfordman) reported from North Cowichan, British Columbia

    So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice

  • Brycer79 Bryce (@Brycer79) reported from North Cowichan, British Columbia

    My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus

  • MetalBlonde Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Silva Bay, British Columbia

    @isabeldc @TELUS I have a business to run so I have I limited data and theoretically good speeds. But Shaw was the worst experience of my life so Telus it is lol

  • shepherd_360 Speaking for the planet (@shepherd_360) reported from South Wellington, British Columbia

    @MoistlySpeaking @DeceitinDrugs @jjhorgan I think you may be able to do that if you subscribe to the health service owned by Telus. Personally the last thing I want is more of my personal information publically available. It's bad enough Google provides an ad for aspirin when I talk about a headache around the devices.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • ColonelAngus17 Colonel Angus 💜 (@ColonelAngus17) reported

    What the companies like @Bell @Rogers @TELUS don't understand is that by the time you have to call them, you are ready to cancel the service. They get one or two chances to help you before you will just choose a new service provider who you don't have to phone for a while.

  • bridgetschill Bridget Schill (@bridgetschill) reported

    @CDNLivingston @ehrinf Ours isn't too bad a few fields that we know of are dead spots. Anyone on our free that is Roger's is a disaster. We switched to telus which uses bell towers so far so good.

  • ijustwantadino 🦕Tanya🦖 (@ijustwantadino) reported

    I now can't get an appointment with him until EARLY SEPTEMBER so I went through the Telus health app to just get the bleeding to stop. The doctor there was very understanding but when we went over the blood work he NEVER CHECKED IF THE PREGNANCY ENDED. 2/?

  • jwd7150 Jwd7150 (@jwd7150) reported

    Well tell is and there price hikes r officially out of r house thx God and there Denial of the price hikes and slow wifi is gone so to telus stay the hell away from my house & don't send your minons r way 2 try and convince us to come back cuz were not !!

  • KentParker4 Kent Parker (@KentParker4) reported

    @SScriver3 @PierrePoilievre Ah yes, I see that @pierrepollievre “worked for TELUS as a teenager”, so my bad, he definitely has the resume to be PM.

  • _tweeeet_ ◽️tweet◽️ (@_tweeeet_) reported

    @TELUS I hear you're going to be capping 5G 3500mhz speeds, and charging for a higher tier of service for the "real" 5G speeds. Is this true? If so, I will move to a cheaper 4G competitor, as their 4G is just as fast as your capped 5G. They don't do this in Europe. Do better.

  • canuck4liberty Johnny De Silveira (@canuck4liberty) reported

    @StillHatesIt @TELUS I had my car battery replaced last fall as a service that BCAA does for their customers. They recommended I wear a mask, I didn't and the service guy didn't care even though he had to wear one.

  • gruneantu seb g (@gruneantu) reported

    @Rogers whats going on, cell service down again? in Halifax NS this level of incompetence is mind blowing, maybe start hiring competent people rather than filling quotas. I will sent you the bill for my prepaid telus phone card.

  • LisaMT68 lisa marie (@LisaMT68) reported from Prince George, British Columbia

    @buffalomelissa @Sean_C_Larkin Amazon prime wanted 11.99 for a monthly fee plus buying channels here is expensive..well to me it is almost 5.00 for 1 channel.not worth it to me.our server telus optik was 226.00 for net n tv.called them n said fix it please dropped to 161

  • LukeCoughey Luke Coughey (Standing with Billy) #BeepBeep (@LukeCoughey) reported

    @JoshLeier After being on @telus mobile since the end of May, I'd be happy to be back with @rogers and the odd outage.