Telus

Telus Outage Report in Thetis Island, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Thetis Island, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Thetis Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Thetis Island, British Columbia 01/27/2026 16:50

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Thetis Island, British Columbia

Latest outage, problems and issue reports in Thetis Island and nearby locations:

  • Langfordman Dave Morse (@Langfordman) reported from North Cowichan, British Columbia

    So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice

  • Brycer79 Bryce (@Brycer79) reported from North Cowichan, British Columbia

    My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus

  • MetalBlonde Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Silva Bay, British Columbia

    @isabeldc @TELUS I have a business to run so I have I limited data and theoretically good speeds. But Shaw was the worst experience of my life so Telus it is lol

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • DelbertJRW Delbert JR Williams (@DelbertJRW) reported

    S/O to @TELUS for sending me to a customer service line that rang and doesn't pick up.

  • Cory_Boehm Cory Boehm (@Cory_Boehm) reported

    @ltribe @jfmezei Not sure that is accurate. People used to say it was MTS keeping prices low in MB. Reality is the limited Network coverage from Telus forced Telus to be the value leader.

  • Mr_BrettHooge Brett Hooge (@Mr_BrettHooge) reported

    @TELUSsupport Cellular. My family and a few friends in the area are also saying theyve been having issues with telus reception constantly dropping for the past week.

  • gradientghost (de)composition in a cardboard box (@gradientghost) reported

    is it just me or is the website for shaw internet an absolute useless hole where links take you in a circle of nothingness and pointless images that dont link to information or services anyway what internet do y'all use we are unlikely to get the telus PWD deal bc it seems slow

  • vmiddleton Virginia Middleton ✨ (@vmiddleton) reported

    I must admit. After being a loyal customer with @TELUS since 2005, and for many years having 2 phones on our account, upgrading to a new phone and having to pay a $45 connection fee is a load of crap and makes me question the point of being loyal to a brand. @TELUSsupport

  • RetStreams Ret (@RetStreams) reported

    @uhXena Telus hits different Doesnt help I live in Vancouver lmao

  • lorri_klein Lorri Klein (@lorri_klein) reported

    @servicerotties Had the same problem! Telus? #whynoservice

  • MMMMMMMMMMaaatt Matt (@MMMMMMMMMMaaatt) reported

    2 weeks later, the new @RogersBiz SIM arrives ... with the wrong number. Wish I could port my old # to it, like our family did last year when we left Rogers for @Telus. At this stage, probably easier to just tell my work to start using my new number? #fail 🤪

  • Arfarfarf8 Dr. Heref Oru (#ResignKenney #AlohaUCP) (@Arfarfarf8) reported

    @anniegirl1138 @OlaftheP My bet is they're gambling there will be enough who are anchored for non work reasons to AB that will hold their noses and stay, and try fill gaps with crap like TELUS Babylon. The **** happens when these docs retire in 5-10 years, and new grads don't stay and replace them.

  • Simran57922794 Simran (@Simran57922794) reported

    I am pregnant and i need maternity leaves as my gynaecologist suggested me for Bed Rest. HR Dept, Ops Manger kept my pregnancy,maternity leave request ON HOLD for complete March and now they help me with accepting my all leaves as LWP. Telus Noida UP India @TELUS @TELUSsupport