Telus

Telus Outage Report in Thetis Island, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Thetis Island, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Thetis Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Thetis Island, British Columbia 02/25/2026 17:45

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Thetis Island, British Columbia

Latest outage, problems and issue reports in Thetis Island and nearby locations:

  • Brycer79 Bryce (@Brycer79) reported from North Cowichan, British Columbia

    My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Silva Bay, British Columbia

    @isabeldc @TELUS I have a business to run so I have I limited data and theoretically good speeds. But Shaw was the worst experience of my life so Telus it is lol

  • MetalBlonde Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K

  • Langfordman Dave Morse (@Langfordman) reported from North Cowichan, British Columbia

    So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice

  • shepherd_360 Speaking for the planet (@shepherd_360) reported from South Wellington, British Columbia

    @MoistlySpeaking @DeceitinDrugs @jjhorgan I think you may be able to do that if you subscribe to the health service owned by Telus. Personally the last thing I want is more of my personal information publically available. It's bad enough Google provides an ad for aspirin when I talk about a headache around the devices.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • chestkeys ashe ⋆ 🐗🏹 comms open! (@chestkeys) reported

    @guizhongkin i have to call telus at 9am to fix our internet and if i call any later then ppl r gonna be mad at me for sleeping in so im just staying awake 😔

  • TexTexington Tex Texington (@TexTexington) reported

    @Mikeggibbs I've been with Koodo for a couple of years and I'm happy, telus sub-brand and they share a network with bell so you get the same coverage. Still part of the Big 3 racket but so far better service than rogers

  • Mikeggibbs Mike Gibbs🏳️‍🌈🇺🇦 (@Mikeggibbs) reported

    Should we all switch over to Telus? Clearly Rogers and Bell have issues.

  • himanshu1395 himanshu chugh (@himanshu1395) reported

    @LGIndia Dear LG customer RNP220817090688 is given to TELUS GLOBAL SOLUTIONS . The engineer is saying compressor is damaged and will take some days to change. Within 2 months of buying LG fridge this happened. I never recommend anyone to buy this I want my money back or i want new fridge.

  • peacefrallwomen Kathy Bose (@peacefrallwomen) reported

    @AureliaCotta And now giant Telecom Telus says it’s not making enough money and has asked to charge us for credit card payments. We already pay the highest fees in the world, get the lousiest, most unethical service, and the CRTC sits on its butt like a pig st the trough.

  • ty_olsen Tyler Olsen (@ty_olsen) reported

    1. I asked Telus why they couldn't route customers' 911 calls onto competitors. 2. They said there was no competition in the canyon & blamed Rogers/Shaw 3. I noted that Virgin customers (like me) can get service in the canyon via the Bell network. 4. They ignored that.

  • wpgjets4life Muddy Waters 🇨🇦 🇺🇦 (@wpgjets4life) reported

    @deankoshelanyk @HavixbeckPaula Orange PIPE??? for fibreoptic cable?? What the hell? In Alberta, all telus lines are large wires. I've located underground lines, and Manitoba needs to get it's **** together.

  • BigDmand Joe Blow (@BigDmand) reported

    @CTVLondon **** Telus then, just another ******* GREEDY CORPORATION!!!!

  • moss_sphagnum Sphagnum Moss (@moss_sphagnum) reported

    Called Telus to fix phone line. The call agent explained their covid protocol apologetically by saying. "ok, I just have to read this to you..." And then read out that their technicians will expect client to wear masks & distance etc...1/n

  • sweet_tooth19 Sweet Tooth  (@sweet_tooth19) reported

    @Rajendra @TELUS That’s the cost of doing business in my opinion. The customer shouldn’t have to pay these fees.