Telus

Telus Outage Report in Thetis Island, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Thetis Island, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Thetis Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Thetis Island, British Columbia 01/31/2026 14:20

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Thetis Island, British Columbia

Latest outage, problems and issue reports in Thetis Island and nearby locations:

  • Brycer79 Bryce (@Brycer79) reported from North Cowichan, British Columbia

    My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Silva Bay, British Columbia

    @isabeldc @TELUS I have a business to run so I have I limited data and theoretically good speeds. But Shaw was the worst experience of my life so Telus it is lol

  • Langfordman Dave Morse (@Langfordman) reported from North Cowichan, British Columbia

    So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • dystoman Eric C. Busque (@dystoman) reported from Lévis, Québec

    In a mind-boggling 180° turn, the CRTC just rejected its own 2019 decision on the wholesale rates that smaller providers pay to access Internet services from incumbent service providers like Bell, Telus and Rogers.

  • jbart1055 Joanne 🇨🇦 The Pfeisty Pfizered Pfemale 🇨🇦 (@jbart1055) reported

    @incognito_nunya @ggreeneyes1975 ****....now I'm glad I have Shaw....no Fox on news. #Telus is the problem.....Fox is cheap "entertainment" surprised they consider it news

  • Mert81873785 Mert (@Mert81873785) reported

    @WilliamShatner @marchofdimescda @TELUS I borrowed money to buy a house for my kids but a thief killed my wife and stole all my money....everyone wants her money..they say they will hurt my kids if i don't give it..please help I'm begging you. If I don't pay the money they will kill my childrens😔😔

  • tracer_ca Paul 🌨🚴‍♂️ (@tracer_ca) reported

    @JulieDzerowicz can you explain to me why you support bill C-10? A bill that seems to not benefit anyone but Rogers, Bell and Telus? That erodes free expression and the Open Internet? Your office assistant has not responded to my emails after the first one.

  • Rodedm51 Rod Jensen (@Rodedm51) reported

    @TELUS how do I get Telus to deal with an issue with an above ground line that is crossing my property?

  • mac_justin Justin McKenzie (@mac_justin) reported

    @darrenscrimes @ComputerChick0 I love the bit where he says he is a phone repair expert and can be trusted, also there are no 5G networks in Canada, I think Rogers Wireless, Bell Mobility, Telus Mobility and Videotron might disagree. He is not going to repair any phone of mine, he is an idiot.

  • rob_bieber Rob Bieber Ⓥ🌈 (@rob_bieber) reported

    @TELUSsupport But I'm being told that you've blocked our devices. All your subscribers devices are non Telus devices as you don't rent them out. With BYOD you can't ethically restrict our access to the service and you staff need better training when we choose to sign BYOD deals. Shame.

  • yegventures Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported

    They've called me over 10 times this week trying to get it working (still no resolution). Apparently forwarding two numbers to my cell phone is really hard to do on new fibreoptic technology. #TELUS #tech

  • chaswood01 ©ɦ@ʂ (@chaswood01) reported

    @cheekster18 @LeafRollin and Telus has the monopoly, charges $85/month for this garbage

  • un_resentful 🅹Humm (@un_resentful) reported

    @telus I can’t make outgoing calls on my landline. I just get a busy signal no matter what number I call. Help!