Telus

Telus Outage Report in Thetis Island, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Thetis Island, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Thetis Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Thetis Island, British Columbia 02/28/2026 01:00

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Thetis Island, British Columbia

The most recent Telus outage reports came from the following cities: Ladysmith.

Loading map, please wait...
City Problem Type Report Time
CanadaLadysmith Internet
CanadaLadysmith TV
CanadaLadysmith TV
CanadaLadysmith Internet
CanadaLadysmith Phone
CanadaLadysmith Phone

Community Discussion

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Telus Issues Reports Near Thetis Island, British Columbia

Latest outage, problems and issue reports in Thetis Island and nearby locations:

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Silva Bay, British Columbia

    @isabeldc @TELUS I have a business to run so I have I limited data and theoretically good speeds. But Shaw was the worst experience of my life so Telus it is lol

  • Langfordman Dave Morse (@Langfordman) reported from North Cowichan, British Columbia

    So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • politicalham Markham Hislop (@politicalham) reported

    Ouch. We switched to a @TELUS cell plan in which data costs 5 cents per MB. Got our first bill yesterday...charged $50 per MB. Not sure what hurts most, the charge or the thought of having to call Telus customer support to fix the problem.

  • nav14564717 nav (@nav14564717) reported

    @TELUS need to report fraud as one of sales rep activated my 4 lines and security system with promised of discount and now he ignored .please help

  • mhazaaaaaa Bern After Reading 🪑 (@mhazaaaaaa) reported

    Spent an HOUR with Telus re: mistakenly cutting off my service. 60 mins of agent & "team" finding out why my it was cut off. When they finally determine it was mistakenly cut off & they’ll return the service- the question I’m asked is: "Are you calling from your cell phone now?"

  • Tynwaldwoman Barbara (@Tynwaldwoman) reported

    @Hannah_Bananaz Trudeau governments have failed to secure better rates for tech services to cell phone users in Canada, letting Bell, Telus, Shaw and Rogers continue to gouge the public. No public bailout should be the message. The northern provider of service is smaller and should be eligible.

  • MuratTunca16 Mrt Tunca (@MuratTunca16) reported

    @telus is still not helping customers who wants use their wifi calling service abroad. Why @telus is forcing us to switch?

  • samburgerking Sam (@samburgerking) reported

    My canadian unawareness has become so bad that any time i mention any product or brand i have to add "idk if thats a canadian thing or not" like how am i supposed to know you dont have telus but you do have ruffles????? Theyre both literally household names for me

  • steelvet101 Common Sense (@steelvet101) reported

    @AlexpiersonAMP If Trudeau makes taxpayers pay for Bell & Telus equipment replacement he better get ready to pay trillions of dollars to coal and Oil & Gas that he wants to shut down.

  • SamSteele1848 Sam Steele (@SamSteele1848) reported

    @rexglacer The telcos can pound sand. These guys knew they were gambling and it looks like they're going to lose. And I'm totally fine with having CAF observe the deconstruction. Telus and the Bell Media Boyz can remove this toxic equipment from our network at gunpoint for all I care.

  • NotJustDave Double Dosed Dave (@NotJustDave) reported

    @ThomasHall17 @JustWatchMe14 @kim_siever I really don't get it. They whine endlessly about how untrustworthy government is, but never question corporations. We'll go on and on about how Telus and Shaw have garbage customer service, but never question that our communications infrastructure is privately owned.

  • politicalham Markham Hislop (@politicalham) reported

    @AltaDragonHeart @BACullenyyc @TELUS Exactly. That's what we wanted. That said, a big thanks to Telus support, which is handling the issue. We'll see if it gets resolved.