Telus

Telus Outage Report in Thetis Island, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Thetis Island, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Thetis Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Thetis Island, British Columbia 01/01/2026 12:30

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Thetis Island, British Columbia

Latest outage, problems and issue reports in Thetis Island and nearby locations:

  • MetalBlonde Karina “Determined Synth Music Plays” Halle (@MetalBlonde) reported from Ganges, British Columbia

    The excuses she gave me were pretty stupid IMO. I have concerns but they weren’t enough for her. That’s what I get for using Telus Health. Luckily my own doctor, who is on the mainland, will arrange for it if I ask (he’s also the one who told me to get a hysterectomy which is 🙌🏻)

  • Brycer79 Bryce (@Brycer79) reported from North Cowichan, British Columbia

    My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus

  • MetalBlonde Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K

  • shepherd_360 Speaking for the planet (@shepherd_360) reported from South Wellington, British Columbia

    @MoistlySpeaking @DeceitinDrugs @jjhorgan I think you may be able to do that if you subscribe to the health service owned by Telus. Personally the last thing I want is more of my personal information publically available. It's bad enough Google provides an ad for aspirin when I talk about a headache around the devices.

  • Langfordman Dave Morse (@Langfordman) reported from North Cowichan, British Columbia

    So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Silva Bay, British Columbia

    @isabeldc @TELUS I have a business to run so I have I limited data and theoretically good speeds. But Shaw was the worst experience of my life so Telus it is lol

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Skirt65398653 White Rabbit (@Skirt65398653) reported

    @Redheaded4444 @albertanbeech I’m sorry, that sounds terrible. No one should feel like that just to access health care. By any chance have you tried the online dr through an app like Telus? It’s not the greatest but they can do quite a bit, take good care and I hope it gets sorted out so you are not in pain

  • Dan_Flett DanFlett (@Dan_Flett) reported

    All we’re asking @TELUSsupport @TELUS, is for some Wi-Fi support. This can be done through air cards or wireless hubs. All they can say is NO. I have the calls recorded and will post them on @Reddit

  • Bryce66448091 Bryce (@Bryce66448091) reported

    @NewLeftRadio @StephenPunwasi Wonder how much it cost tax payer to text people that BS. In my town the Gov gave A phone company money to build out underdeveloped service areas. They didn’t add service to the area, they just used the $ to put a tower near the existing telus tower for competition.

  • DineshK572 Dinesh Kumar (@DineshK572) reported

    @TELUS i have been charged with some Airtime fee in my recent bill. I don’t know what is this charge for and i am not able to contact customer support.

  • psychoinsomniat QuinacridoneMagenta (@psychoinsomniat) reported

    AITA time. Someone from work just called me on my personal phone. I am not on call. They left a message asking what to do about a phone that a prisoner destroyed, yet again. Here's the thing: I was never trained on our legacy system, so I usually will just email a retired telus

  • Bootsnhearts1 Bootsnhearts (@Bootsnhearts1) reported

    @TrueNorthCentre @Harry__Faulkner Please retweet Make change in media. Bell owns a lot of media. If 200k subscribers cancel their bell cellphone and move to say TELUS. That action would hammer Bell revenue to the tune of at least $2m. Per month. They care so much about subs/ARPU your$=your power #cancelBellcell

  • _tweeeet_ ◽️tweet◽️ (@_tweeeet_) reported

    @TanyaByers10 @telusmobility I had a similar issue with Telus. Took my phone to Apple for repair, and they gave me a loaner. Had to transfer my account to a physical SIM to use the loaner, then when my phone came back from repair, I had to buy another eSIM voucher from Telus. Even Koodo handles this online.

  • pikesandchars Qandol Samandol (@pikesandchars) reported

    Telus health is trynna kill me frr… i email for support since I didnt get my referrals emailed to me and they wont even respond to the damn email… HELLLOOOO i need tests doneeeeee…

  • BigGuyRye Dale (@BigGuyRye) reported

    @Franktmcveety Never have and never will according to Telus when discussing my obscene rates with them.....

  • TristanJer Tristan (@TristanJer) reported

    @TELUS We understand you outsourced your customer service to save money, but the agents don't speak English and cannot resolve my issues as they don't understand what I am calling about. This is not helpful and gets nothing resolved, and leads me to have to call multiple times.