Telus

Telus Outage Report in Thetis Island, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Thetis Island, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Thetis Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Thetis Island, British Columbia 01/18/2026 17:50

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Thetis Island, British Columbia

Latest outage, problems and issue reports in Thetis Island and nearby locations:

  • shepherd_360 Speaking for the planet (@shepherd_360) reported from South Wellington, British Columbia

    @MoistlySpeaking @DeceitinDrugs @jjhorgan I think you may be able to do that if you subscribe to the health service owned by Telus. Personally the last thing I want is more of my personal information publically available. It's bad enough Google provides an ad for aspirin when I talk about a headache around the devices.

  • Langfordman Dave Morse (@Langfordman) reported from North Cowichan, British Columbia

    So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice

  • MetalBlonde Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K

  • Brycer79 Bryce (@Brycer79) reported from North Cowichan, British Columbia

    My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Silva Bay, British Columbia

    @isabeldc @TELUS I have a business to run so I have I limited data and theoretically good speeds. But Shaw was the worst experience of my life so Telus it is lol

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • D0ugdot Dougdot (@D0ugdot) reported

    @Ramaea @TELUS PLEASE tell me their gonna fix this **** on the house. This is just piss poor customer service at this point.

  • Kraventhern Kraven (@Kraventhern) reported

    @Bobbo80 What’s the deal? I did the ahs discount with telus. It not bad

  • tasoligg tahsin (@tasoligg) reported

    @papiisenpaii @FreedomMobile @TELUS ı have same problem. freedom so ******* bad

  • Cynikill Byron (@Cynikill) reported

    It just kills me opening up my @Urban_fibre invoice that is $28 for unlimited gig internet. And to think I had to pay 5x that (for crappier) service from @TELUS and @shaw

  • PURIFICATED5OUL Googolplexian Dreemurr (@PURIFICATED5OUL) reported

    @Y0URBESTFR1ENDS Cricket: Telus... there's an evil god here... we need your help. The kittens mew at Cricket and reach for Xiphus

  • guywith2thumbs1 guywith2thumbs🇨🇦 (@guywith2thumbs1) reported

    I have a limited data plan on my Telus phone. Just received a text from @telus waiving overages for the next 2 weeks. I assume because I live close to where the tornado touched down in Barrie. I’m ok but thanks Telus. Worth a shout out to you.

  • zachgilbert Zach Gilbert (@zachgilbert) reported

    @Patrick_ORourke Pushing you to activate online with a waived connection fee and then terminate retail employes merging Koodo and Telus stores reducing over all retail holdings and retail employees

  • CBSelinger Christine Selinger (@CBSelinger) reported

    Hey @TELUS - you phone our household about once every two weeks to ask if we want home internet service despite the fact that YOU DON’T RUN INTERNET TO OUR NEIGHBOURHOOD.

  • courosa Dr. Alec Couros (@courosa) reported

    For website we tried two different computers on two two different networks - both Chrome and Safari with three different credit cards. For phone, we tried phones connected to Sasktel, Rogers, Telus, and Bell. Same issue happened in May. Had to order at store.

  • elon_lord The Stimulus Pumper (@elon_lord) reported

    @eric_periard @WholeMarsBlog Then don't lol Just find it ironic that you happily pay overpriced $100 CAD/month to Rogers/Telus/Bell for Phone service