Telus

Telus Outage Report in Thetis Island, British Columbia

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Thetis Island, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Thetis Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Thetis Island, British Columbia 03/31/2026 19:25

March 31: Problems at Telus

Telus is having issues since 01:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Thetis Island, British Columbia

The most recent Telus outage reports came from the following cities: Ladysmith.

Loading map, please wait...
City Problem Type Report Time
CanadaLadysmith Phone
CanadaLadysmith Internet
CanadaLadysmith Internet
CanadaLadysmith TV
CanadaLadysmith TV
CanadaLadysmith Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Thetis Island, British Columbia

Latest outage, problems and issue reports in Thetis Island and nearby locations:

  • Langfordman Dave Morse (@Langfordman) reported from North Cowichan, British Columbia

    So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice

  • Brycer79 Bryce (@Brycer79) reported from North Cowichan, British Columbia

    My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus

  • MetalBlonde Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Silva Bay, British Columbia

    @isabeldc @TELUS I have a business to run so I have I limited data and theoretically good speeds. But Shaw was the worst experience of my life so Telus it is lol

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • PlansDiscount Discount plans (@PlansDiscount) reported

    @MobileSyrup Telus is offering that to every customer that leaves even if telus account been open for 2 days

  • Wpg_BlueBombers Winnipeg Blue Bombers (@Wpg_BlueBombers) reported

    @shopkeepz Hi there, the Telus network is down which is causing issues with some terminals. Unfortunately, the issue is not something we're able to fix ourselves but we're hoping it gets resolved quickly.

  • PaulDoroshenko Prairie Paul (@PaulDoroshenko) reported

    @peggypoohkathy @Shawhelp @TELUS Telus is has a much more reliable system but their service is just as bad. What got me was I the guy who booked the work order exactly my concern. And he assured me it wouldn’t happen.

  • McBIack2345 Jordy Nguany (@McBIack2345) reported

    Telus are some ***** ******, they’ve put me on hold 3 times for 50 minutes. **** them, their mom, their grandma, their daughters, their sons, fathers, aunts, 2nd family, in laws, and everyone associated with em. Ima throw wet toilet paper on every ceiling in that place.

  • 5n3kBruh loispetefgriffinehehehe@gmail.com (@5n3kBruh) reported

    @OvertGGs @TELUS Hello, my internet has not been working these last couple of days. Please help!

  • taxbuster88 ziggy stardust (@taxbuster88) reported

    @fanCRTCProfling @jusTech_ca Tried again on Telus Fibre from PC this time...no issue on any browser.

  • trink3tdish emily (@trink3tdish) reported

    telus is playing some bops while i’m on hold i hope they never come back

  • Bot523397713 MattBott 5 (@Bot523397713) reported

    @AB_AgainstUCP Get ready for the prefabricated solution. Telus will be ‘partnering’ with Uber to help out soon!!!

  • BaseballRuben Ruben Lipszyc ⚾ 🇨🇦 (@BaseballRuben) reported

    Sucks that Canadian cable subscribers can't watch the ALDS #RedSox #Rays game 3 today. Neither @ShawInfo nor @TELUS carry @MLBNetwork. Luckily I haven't paid for cable in many years because of crap like this. Canadians can watch on DAZN.

  • EntitledCanada Support local businesses, farmers and producers (@EntitledCanada) reported

    @greengordon Absolutely useless service at overpriced costs. Mine outside every two weeks. On hands and knees fixing it. Tell me it my fault?? Outrageous EVER AGAIN @TELUS