Telus

Telus Outage Report in Thetis Island, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Thetis Island, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Thetis Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Thetis Island, British Columbia 02/11/2026 00:30

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Thetis Island, British Columbia

Latest outage, problems and issue reports in Thetis Island and nearby locations:

  • Langfordman Dave Morse (@Langfordman) reported from North Cowichan, British Columbia

    So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Silva Bay, British Columbia

    @isabeldc @TELUS I have a business to run so I have I limited data and theoretically good speeds. But Shaw was the worst experience of my life so Telus it is lol

  • Brycer79 Bryce (@Brycer79) reported from North Cowichan, British Columbia

    My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Fran1Jody Jody Fran (@Fran1Jody) reported

    @StephenPunwasi 5 days of service is pretty lame IMO. telus used to give me half a month or a whole month free when they were down a day. that seemed fair to me. 5 days is like $20 credit. doesn't seem fair when it took us 3 times longer to get anything done that day

  • JrKonnie KonnieJr (@JrKonnie) reported

    Longtime @TELUS @TELUSsupport customer. Called and booked services to be relocated July 22, was told July 28 but then July 31 as 'drop' had to be completed. Installers arrived July 31, 'drop' wasn't done so no service. Now told earliest is August 18, time for a new provider??

  • WhoTrollsTrolls He Who Trolls The Trolls (@WhoTrollsTrolls) reported

    @TELUSfr @qualitemotel Telus sucks ***

  • DylanHoulihan4 Dylan Houlihan (@DylanHoulihan4) reported

    @armchairchief @michael_byers The Telus app was definitely not working properly last week and wasn't showing any bookings available for 2 months so I believe this couple and the panic it might have induced in them when you have a chronic condition and you'd like to ensure there is a stable doctor available

  • michael_tonon Michael Tonon (@michael_tonon) reported

    @Bell wanna stop calling me at work offering me ****? Gonna switch back to Telus ffs

  • dirklancer 🎂 🚧 Jeff Nachtigall (@dirklancer) reported

    @drbknight I've never called Telus Health; not sure how you want me to "do" them.

  • taxbuster88 ziggy stardust (@taxbuster88) reported

    @BernierM19 @TELUS Best of a bad lot? Trusted? For what? NOT spying on customers? NOT increasing prices and reducing services? NOT lying that POTS is being discontinued so switch to fibre? Being easy to contact? What a joke.

  • rhmcgarry Robert McGarry (@rhmcgarry) reported

    @TELUSsupport Hi the Telus support - phone, chat and twitter has been great. The only issue is the engineering teams wont look at reconfiguring the towers until the condo developers are done..that could be years. If they could adjust some existing towers now it would be appreciated

  • ItsSesame_ Sesame Cardinal (@ItsSesame_) reported

    @RenzheVAL @florscnt Okay but fr fr Telus is still ***, sucks being Canadian always playing against those 8 ping op crutch gods

  • rmjnaidoo Rebecca Naidoo (@rmjnaidoo) reported

    @TELUSsupport @TELUS What the heck! 8 months to sort out an issue with no follow up since February! Can a senior manager/someone in charge contact me - please!