Telus outages and service status in Thetis Island, British Columbia

Problems in the last 24 hours in Thetis Island, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Thetis Island, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Thetis Island, British Columbia

The most recent Telus outage reports came from the following cities: Ladysmith.

City	Problem Type	Report Time
Ladysmith	Phone	27 days ago
Ladysmith	Internet	1 month ago
Ladysmith	Internet	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Thetis Island, British Columbia

Latest outage, problems and issue reports in Thetis Island and nearby locations:

• 
  Dave Morse (@Langfordman) reported 3 minutes ago from North Cowichan, British Columbia

  So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice

• 
  Bryce (@Brycer79) reported 10 minutes ago from North Cowichan, British Columbia

  My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus

• 
  Speaking for the planet (@shepherd_360) reported 19 minutes ago from South Wellington, British Columbia

  @MoistlySpeaking @DeceitinDrugs @jjhorgan I think you may be able to do that if you subscribe to the health service owned by Telus. Personally the last thing I want is more of my personal information publically available. It's bad enough Google provides an ad for aspirin when I talk about a headache around the devices.

• 
  Karina Halle (on hiatus) (@MetalBlonde) reported 46 minutes ago from Ganges, British Columbia

  We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K

• 
  Karina “Determined Synth Music Plays” Halle (@MetalBlonde) reported 56 minutes ago from Ganges, British Columbia

  The excuses she gave me were pretty stupid IMO. I have concerns but they weren’t enough for her. That’s what I get for using Telus Health. Luckily my own doctor, who is on the mainland, will arrange for it if I ask (he’s also the one who told me to get a hysterectomy which is 🙌🏻)

• 
  BdblE (@MsYouDoYou) reported 57 minutes ago from Silva Bay, British Columbia

  @isabeldc @TELUS I have a business to run so I have I limited data and theoretically good speeds. But Shaw was the worst experience of my life so Telus it is lol

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sandra Thomas (@sthomas10) reported 3 minutes ago

  We’re on vacation so at the pool with music in the background & our server gave us her earring to get the SIM card out. It was a journey and Miguel never gave up. If there’s a @TELUS medal, he deserves it! 🥇🥇

• 
  Devin James (@Jamesdevo72) reported 7 minutes ago

  @SpacBobby @TELUS Have you tried the Starlink satellite service in any of your endeavours through the rookies?

• 
  Jaime (@jaimepern) reported 7 minutes ago

  Realizing they are exactly the same, who is slightly less awful for home internet/tv, Telus or Rogers? My Telus deal is up so I’m trying to decide what to do but I also need someone to tell me what to do.

• 
  Alan (@Alan13105453) reported 8 minutes ago

  Note this part: "same-size Telus SIM card". Received another CPO iPhone (Same model) after a time-wasting replacement process. Issue should NEVER have happened. Point stands: Telus CPO program is not at all guaranteed.

• 
  YYZAV8R (@yyzav8r) reported 12 minutes ago

  @TELUSsupport trying to call telus mobility for support and when being transferred to agent I get generic message that offices are closed. It's 7pm eastern, 420pm pacific, how are your offices closed? Is telus bankrupt?

• 
  ᴎiɿɘ (@erinh5995) reported 12 minutes ago

  People from Telus must have a humiliation kink because they keep calling me no matter how much i tell them to **** off.

• 
  EMO LEBLANC™©®🎙️ RECORDING ARTIST 🇺🇸 (@CountryMusicEmo) reported 13 minutes ago

  I have to say that @TELUSsupport @TELUS is the biggest pain in the *** ! Customer Service Sucks and their service is the shits ! But they don't care because the stupid idiots who use Telus will buy **** on a stick !

• 
  JR (@Whoneedsjack) reported 14 minutes ago

  @TELUSsupport @TELUSsupport How come a communication hasn’t been sent out to the people affected by the random cancellation of our accounts who are unable to access the Telus app… Why are some accounts showing they’ve been cancelled and why is this company not doing anything to fix it?

• 
  Harry Sak (@CriticalAnger) reported 15 minutes ago

  Good news, Telus was able to put in a cancellation. So, this means that all the scammers cost me was a little time, which I have tons of. **** Indians, worthless street shitters.

• 
  Steve McNiven-Scott (@stevemcniven) reported 17 minutes ago

  @blondehotcoffee Right, good thing we ripped up that starlink contract for northern Ontario so we can (checks notes)… give more money to Rogers/Bell/Telus to overcharge everyone for worse service