Telus

Telus Outage Report in Thetis Island, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Thetis Island, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Thetis Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Thetis Island, British Columbia 01/20/2026 06:35

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Thetis Island, British Columbia

Latest outage, problems and issue reports in Thetis Island and nearby locations:

  • Brycer79 Bryce (@Brycer79) reported from North Cowichan, British Columbia

    My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus

  • Langfordman Dave Morse (@Langfordman) reported from North Cowichan, British Columbia

    So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Silva Bay, British Columbia

    @isabeldc @TELUS I have a business to run so I have I limited data and theoretically good speeds. But Shaw was the worst experience of my life so Telus it is lol

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • kristinafanzega kristina (@kristinafanzega) reported

    @TELUSsupport I have logged in and out and reinstalled app. Still doesn't let me view it. I have to find another device to check on. I use the same credentials to log into my telus and it logs me in but leaves out channels. It's the only login credentials I have

  • dtaks Dallas (@dtaks) reported

    @DanAlbas No my bill hasn’t gone down bud service has by more then 50%. Telus could care less just keep saying have over capacity on towers it sucks

  • BillGoodall7 Bill Goodall (@BillGoodall7) reported

    @Ticats @TELUS @McMasterSports I hope the league fails, I wasnt good enough to see you play live last year so I will never spend another dollar to support the CFL, Dont worry though you are not the only ones I will never support again.

  • Maheenqur Maheen Qureshi | The Social Ties (@Maheenqur) reported

    @Money making scheme unravelled! @TELUS has our router in a cabinet and we have a horrible internet signal! Now they say they will charge 150$ to move the router which should NOT have been in the cabinet to begin with! #telussucks #telusisshit

  • darcyo461 Darcy Olson (@darcyo461) reported

    @TELUSsupport @GoOilersGo_ Untrue. Piktv so-called new android box ALL channels terrible picture quality and super slow. Why send this junk out if its not ready? Old boxes worked fine. Message at this number was to call back during regular business hours. Telus you have failed yet again. Sick of it.

  • UltraONIX Justin_Powzy Ⓐ (@UltraONIX) reported

    @fabulavancouver What are they suppose to do about it exactly? Do you call Rogers complaining about your Telus service?

  • smlk4 Farmer S ©️🍻🇨🇦🚜🌾🌎 (@smlk4) reported

    @olkeez1 Constantly for the last year. Our place used to have excellent service. The past week or so has been worse. No kidding Telus better get their **** together.

  • ddomenechs David Domenech (@ddomenechs) reported

    At first glance poor results from $DND $DND.TO This was the first Q with Telus division on board, the impact is minimal, overall drop. But too much discount IMO

  • MrWednesday97 Dr. P. Angus (@MrWednesday97) reported

    @TELUS hey telus! Are you going to fix the issues of connection in Walden(calgary)!? This creates unsafe communities because calls drop all the time. Why charge people full price for a service that is poor?

  • ashishsriv Ashish Srivastava (@ashishsriv) reported

    @TELUSsupport Hi Telus your support sucks. You don’t keep promises. You send exuberant bills with no logic. I started with $70 per month but you send $122 bill in hardly 7 maths. You Pls get me off of your contract. I am afraid by the time my contract is over I may get bankrupt