Telus Outage Report in Thetis Island, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Thetis Island, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Thetis Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (58%)
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Phone (17%)
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Wi-fi (11%)
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TV (6%)
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Total Blackout (4%)
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E-mail (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Thetis Island, British Columbia
Latest outage, problems and issue reports in Thetis Island and nearby locations:
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Karina Halle (on hiatus)
(@MetalBlonde) reported
from
Ganges, British Columbia
We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K
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Speaking for the planet
(@shepherd_360) reported
from
South Wellington, British Columbia
@MoistlySpeaking @DeceitinDrugs @jjhorgan I think you may be able to do that if you subscribe to the health service owned by Telus. Personally the last thing I want is more of my personal information publically available. It's bad enough Google provides an ad for aspirin when I talk about a headache around the devices.
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Bryce
(@Brycer79) reported
from
North Cowichan, British Columbia
My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus
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Karina “Determined Synth Music Plays” Halle
(@MetalBlonde) reported
from
Ganges, British Columbia
The excuses she gave me were pretty stupid IMO. I have concerns but they weren’t enough for her. That’s what I get for using Telus Health. Luckily my own doctor, who is on the mainland, will arrange for it if I ask (he’s also the one who told me to get a hysterectomy which is 🙌🏻)
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Dave Morse
(@Langfordman) reported
from
North Cowichan, British Columbia
So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice
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BdblE
(@MsYouDoYou) reported
from
Silva Bay, British Columbia
@isabeldc @TELUS I have a business to run so I have I limited data and theoretically good speeds. But Shaw was the worst experience of my life so Telus it is lol
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Bianca Myddleton
(@BiancaMyddleto1) reported
@telus business connect. Your service is a joke. We signed a contract in November and are still not installed. Lots of excuses. You are billing us for service we have not received. No one replies. Terrible service
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Unacceptable Fringella
(@otsleeel) reported
@TELUS Climate emergency will justify mandates. It's an EmErGeNCy!!!! We seen this story before.....
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🚨Rēid🚨DENY #FireDorion PROPAGANDA
(@LoveLadyBrady_) reported
Fix your internet @TELUS I could probably get better connection if I stuck my modem up my *** and stood in the middle of Fredericksburg Texas
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Christopher Byrne 🇨🇦🇺🇦
(@CBinVAN) reported
@TheVotersSay @TELUS @Bell Read my tweet. It's bundled in the news I do want. It's being forced on me. I don't give a crap what you watch.
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Commissioner Miner
(@fanCRTCProfling) reported
W/ wholesale we have CNOC members Distributel, Vmedia, Start, Ebox etc All owned by Bell, Rogers Videotron & Telus. What are they going to do here lock people into mobile-Internet bundles? Bundles to save 10$ off cruddy #CRTC service costs in 2yr contracts? A god send? Dunno..
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ATACMS F-16s Leopards 🇨🇦🚀🚀🇺🇦
(@bcwestmind) reported
Why does @telus Optik put a stupid scroll at the bottom of my TV screen? It's a rude intrusion. Stop it. @TELUSsupport
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Mary Beth Carty
(@stompinmary) reported
It’s ironic that Telus keeps trying to call but the reception in my neighbourhood is so bad that when I answer they can’t hear me.
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Highwayman
(@oddy4real) reported
Asked @TELUS to prorate a payment for me (for some instalment) and they wrote it off instead. My best service providers in this country.
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Bill McNaughton
(@McNaughtonBill) reported
@McMudder71 @TELUS You should be able to change carriers anytime. If Telus financed the phone you may have to pay it off but many carriers will give you cash to help pay it off. Have had Eastlink for 5 years with no problems or price increases.
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SonicDude
(@mitchc45856190) reported
@TELUSsupport I just got a call from Telus ADT dispatch and the technician is sick for the 3rd time. Telus ADT may actually be the worst service support I have ever seen in my life.