Telus Outage Report in Thetis Island, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Thetis Island, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Thetis Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (27%)
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Wi-fi (10%)
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TV (6%)
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E-mail (5%)
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Total Blackout (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Thetis Island, British Columbia
Latest outage, problems and issue reports in Thetis Island and nearby locations:
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Karina Halle (on hiatus)
(@MetalBlonde) reported
from
Ganges, British Columbia
We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K
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Karina “Determined Synth Music Plays” Halle
(@MetalBlonde) reported
from
Ganges, British Columbia
The excuses she gave me were pretty stupid IMO. I have concerns but they weren’t enough for her. That’s what I get for using Telus Health. Luckily my own doctor, who is on the mainland, will arrange for it if I ask (he’s also the one who told me to get a hysterectomy which is 🙌🏻)
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BdblE
(@MsYouDoYou) reported
from
Silva Bay, British Columbia
@isabeldc @TELUS I have a business to run so I have I limited data and theoretically good speeds. But Shaw was the worst experience of my life so Telus it is lol
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Dave Morse
(@Langfordman) reported
from
North Cowichan, British Columbia
So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice
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Bryce
(@Brycer79) reported
from
North Cowichan, British Columbia
My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus
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Speaking for the planet
(@shepherd_360) reported
from
South Wellington, British Columbia
@MoistlySpeaking @DeceitinDrugs @jjhorgan I think you may be able to do that if you subscribe to the health service owned by Telus. Personally the last thing I want is more of my personal information publically available. It's bad enough Google provides an ad for aspirin when I talk about a headache around the devices.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Jim Wilde
(@WildeBari) reported
@nleenders If you are having problems with Telus, try Uniserve. They offer the same stuff as Telus, and use Telus' network (they buy wholesale). Then if you have a problem, Uniserve deals with Telus, and has a lot more clout to get it resolved.
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Summer Oakes at Thymeless Cottage
(@ThymelessC) reported
Been having internet access problems again. Dial up was faster than this Telus hub, which yesterday wouldn't load any pages for me. Sigh.
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Lionel deMercado
(@lioneldemercado) reported
@TELUSsupport - after over 2 years with ADT/Telus it’s time to move to another home security company. Constant problems.The secondary IQ 1 panel has been replaced at least 3 times. The technician that came a few days ago said he makes at least 3 to 4 calls a week for these panels
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Maggie
(@mmck) reported
@TELUSsupport it’s truly unfortunate you choose to treat your customers this way. I pay almost 500 dollars a month for various services. And it means absolutely nothing to @TELUS
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Kevin Feterik
(@stupidoilers) reported
Hey @ShawInfo, you left my elderly parents stranded with no phone or internet for 2 weeks forcing them to switch to @TELUS. There was an error porting their number and you now want to charge them $100+ so they can get their 40+ year old phone number back??? Can you fix this?
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CBT: crash bandicoot therapy
(@auzziejlee) reported
We swapped to Telus about ten years ago (I wrongly thought it was six years previously) and the technician who came to install services for us got us to install our services by tethering us to our neighbor's conduit under the understanding that this was only a temporary solution+
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OilersKickYerAss
(@KenRuss2017) reported
@Shanny19 @TELUS Yeah I'd never go to Shaw. Used to be years ago. Garbage....
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Bota Mann
(@Bo7a) reported
@telus Keeping someone on hold for hours is not a deterrent for cancelling service. It only solidifies the decision. Cut it out.
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Amanda
(@anickid) reported
@CRTCeng Why do you hate consumers? Why don't you support competition in the market? How do you justify a conflict of interest having your head be the former VP of Telus?
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CBT: crash bandicoot therapy
(@auzziejlee) reported
For the next ten years, Telus continued to promise us that they would fix this issue as they initially promised but would send in people to do small band-aid fixes and delay appointments until this very day. The previous neighbors we had an agreement with moved out cont.