Telus

Telus Outage Report in Thetis Island, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Thetis Island, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Thetis Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Thetis Island, British Columbia 02/13/2026 10:10

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Thetis Island, British Columbia

Latest outage, problems and issue reports in Thetis Island and nearby locations:

  • shepherd_360 Speaking for the planet (@shepherd_360) reported from South Wellington, British Columbia

    @MoistlySpeaking @DeceitinDrugs @jjhorgan I think you may be able to do that if you subscribe to the health service owned by Telus. Personally the last thing I want is more of my personal information publically available. It's bad enough Google provides an ad for aspirin when I talk about a headache around the devices.

  • Langfordman Dave Morse (@Langfordman) reported from North Cowichan, British Columbia

    So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice

  • MetalBlonde Karina “Determined Synth Music Plays” Halle (@MetalBlonde) reported from Ganges, British Columbia

    The excuses she gave me were pretty stupid IMO. I have concerns but they weren’t enough for her. That’s what I get for using Telus Health. Luckily my own doctor, who is on the mainland, will arrange for it if I ask (he’s also the one who told me to get a hysterectomy which is 🙌🏻)

  • Brycer79 Bryce (@Brycer79) reported from North Cowichan, British Columbia

    My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Silva Bay, British Columbia

    @isabeldc @TELUS I have a business to run so I have I limited data and theoretically good speeds. But Shaw was the worst experience of my life so Telus it is lol

  • MetalBlonde Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • marilyn_walls Marilyn Walls (@marilyn_walls) reported

    @tleehumphrey the know the canadian working middle class family has no time to wait on hold for hours to solve problems. CRA, TELUS, etc

  • nicolacourtney GRINCH-ola 💚🎄❇️ (@nicolacourtney) reported

    @hmw_19 hahahahaa! Telus doesn't have the new Google phone and I heard that battery is ****. I love my Mac, and I used to love iPhone. I don't know what else I would get!!

  • _Bachy alex (@_Bachy) reported

    @TELUS your customer service blows ****. I purchased an iPhone 12 on November 6th from you guys. It was supposed to be 1-2 week wait time. But instead it took 2 complaint calls just to get ur people to process it. It’s now been almost a month and it just got processed today.

  • Tffstff Rob T (@Tffstff) reported

    @EdmFootballTeam @TELUS Let me help you up...NOT!!

  • user_isunknown Iykyk 🤷🏼‍♀️ (@user_isunknown) reported

    @j_edwrds Did dming Telus support on twitter offer you any resolution? or na?

  • Roscot16 Ross Thompson (@Roscot16) reported

    @forevercanuck I had Telus last week WTF

  • ksinky Kat Sink (@ksinky) reported

    @TELUS Wish you would invest in some more towers. Our cell service is horrendous

  • SrushtiGangdev Srushti Gangdev (@SrushtiGangdev) reported

    @Kehyslop They're having tech issues with Telus.

  • kernalsanders13 Karnjit Aulakh (@kernalsanders13) reported

    @TELUS worst customer service was supposed to get a call back regarding internet service that has been down for over 12 hours because I cant get an ip address to my router but nothing this is a joke. Gotta take my business elsewhere for internet at this point.

  • Canuck1949 Anne MacDonald (@Canuck1949) reported

    .@TELUS is anyone monitoring @TELUSsupport ? I waited for a callback from telus tech support. They called me back and then I was cut off before anyone answered. #help