Telus

Telus Outage Report in Thetis Island, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Thetis Island, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Thetis Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Thetis Island, British Columbia 02/09/2026 04:15

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Thetis Island, British Columbia

Latest outage, problems and issue reports in Thetis Island and nearby locations:

  • Brycer79 Bryce (@Brycer79) reported from North Cowichan, British Columbia

    My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Silva Bay, British Columbia

    @isabeldc @TELUS I have a business to run so I have I limited data and theoretically good speeds. But Shaw was the worst experience of my life so Telus it is lol

  • MetalBlonde Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K

  • Langfordman Dave Morse (@Langfordman) reported from North Cowichan, British Columbia

    So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Regnillif Mr F. (@Regnillif) reported

    @TELUSsupport Your outage page is out as well. Are you guys using Telus as a service provider for that?

  • mikerrrobinson Adayinthelife (@mikerrrobinson) reported

    @notthatkristen @TELUS Apparently it’s down in all of Alberta and BC. I switched to @TELUS last year and it’s been nothing but problems ever since. Not just my phone, with my home services as well. #pissed

  • blakemitch Blake (@blakemitch) reported

    @TELUS so it would seem that you're having major issues with your mobile networks today? My cell service has been up and down all morning

  • manyra Keri-Anne Lawton (@manyra) reported

    @shmitzysays Cell phone service (Virgin) is back but our Telus Smart hub is down.

  • Redawna Redawna Kalynchuk (@Redawna) reported

    Is everyone’s Telus service sketchy?

  • xyz57576262 truthteller (@xyz57576262) reported

    @Franktmcveety @Boo15733919 that will make me vote for him since telus here in alberta is completely f@cked today! usually my phone says LTE but now it’s 3G and i cant go online, make calls, text. nothing! anyone in alberta having Telus trouble today? am on wifi at timmys right now

  • kaishiteruyo Haley (@kaishiteruyo) reported

    got a notification on my phone that my provider has turned off my mobile data .... Try to log into the website or my telus app and can't connect to either to find out wtf is even going on.... @TELUSsupport wtf???

  • CalgaryParking Calgary Parking (@CalgaryParking) reported

    Due to the ongoing TELUS & Bell system outages affecting wireless customers, our response times may be longer than usual. We are still available by phone & email to answer customer questions & we appreciate your patience as we await a resolution. #CalgaryParking

  • 241Bud bud.241 (@241Bud) reported

    @Bell_Support why the outage? any info would be great. Can't dm you. Telus is posting Info but not bell

  • Regnillif Mr F. (@Regnillif) reported

    @pixellates @TELUSsupport Good reason not to get a telus security system or emergency health system.