Telus outages and service status in Thetis Island, British Columbia

Problems in the last 24 hours in Thetis Island, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Thetis Island, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Thetis Island, British Columbia

The most recent Telus outage reports came from the following cities: Ladysmith.

City	Problem Type	Report Time
Ladysmith	Phone	1 month ago
Ladysmith	Internet	1 month ago
Ladysmith	Internet	2 months ago

Community Discussion

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Telus Issues Reports Near Thetis Island, British Columbia

Latest outage, problems and issue reports in Thetis Island and nearby locations:

• 
  Karina “Determined Synth Music Plays” Halle (@MetalBlonde) reported 25 minutes ago from Ganges, British Columbia

  The excuses she gave me were pretty stupid IMO. I have concerns but they weren’t enough for her. That’s what I get for using Telus Health. Luckily my own doctor, who is on the mainland, will arrange for it if I ask (he’s also the one who told me to get a hysterectomy which is 🙌🏻)

• 
  BdblE (@MsYouDoYou) reported 26 minutes ago from Silva Bay, British Columbia

  @isabeldc @TELUS I have a business to run so I have I limited data and theoretically good speeds. But Shaw was the worst experience of my life so Telus it is lol

• 
  Bryce (@Brycer79) reported 32 minutes ago from North Cowichan, British Columbia

  My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus

• 
  Karina Halle (on hiatus) (@MetalBlonde) reported 36 minutes ago from Ganges, British Columbia

  We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K

• 
  Speaking for the planet (@shepherd_360) reported 46 minutes ago from South Wellington, British Columbia

  @MoistlySpeaking @DeceitinDrugs @jjhorgan I think you may be able to do that if you subscribe to the health service owned by Telus. Personally the last thing I want is more of my personal information publically available. It's bad enough Google provides an ad for aspirin when I talk about a headache around the devices.

• 
  Dave Morse (@Langfordman) reported 48 minutes ago from North Cowichan, British Columbia

  So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Geronimo Gonzalez (@NManure30932) reported 6 minutes ago

  @DailyHiveVan FUGLY! tear down that communist era Telus building across the street for ***** sake! The place is empty

• 
  OrSh (@oreoshitwagon) reported 11 minutes ago

  @ryangerritsen I just canceled Telus internet yesterday (contract over) and I’m so relieved to be free from their overpriced garbage service. I would’ve much preferred the online route had it been available. They offered me same service at half price locked in for 5 years. *******.

• 
  S Chowdhury (@simplychowdhury) reported 11 minutes ago from Mississauga, Ontario

  @ProvoGal01 @TELUS @TELUSsupport Because we have allowed lowest common denominator to be the level for Customer Service because as Canadians we are not demanding more and because #1 reason it's a monopoly & consumers we have zero power. You can thanks CRTC while you are at it.

• 
  Shirlann 🇨🇦 (@nnalrihS) reported 15 minutes ago

  @ProvoGal01 @TELUS @TELUSsupport Not to mention when they answer the call it sounds like they are in the middle of a damn farm. Roosters crowing, dogs barking, kids screaming. How professional.

• 
  Elli (@ElliMicki) reported 15 minutes ago

  I had the most difficult time communicating with the @TELUS @TELUSsupport agent today. The guy cannot understand and articulate himself properly in plain English. I hate these companies offshoring their service team elsewhere and provide mediocre services to the customers.

• 
  Homer Simson (@simso63850) reported 17 minutes ago

  @TELUS By law you are required to send paper bills. If the customer doesn’t have a computer or cell phone. This is reality. Are you going to pass the savings to the customer going paperless? Your TV and internet service is way too expensive so you are minting money already.

• 
  Artur Kusi🅰️k (@ArturKusiaktbk) reported 19 minutes ago

  @UnLuckyStuey Firstnet is a premium service. Last price I saw was 20 dollars for connection. The use case is to bring the world firstnet type capability. Canada is going to use it for their first responders on PSBN network with TELUS and Bell. The bears miss the forest from the trees.

• 
  Tahir Hameed (@thameed89) reported 19 minutes ago

  @TELUS Worst costumer service and service disruptions, never go for Telus.

• 
  Meidas rosie (@meidasrosie) reported 22 minutes ago

  @Bell left me stranded with no data even though I paid for travel plan. Didn't help me at all even though chatted on my trip 7 times Bell travel plan fail. And now they say they won't give me back my money. After 19 years @telus here I come!!!

• 
  SpacBobby (@SpacBobby) reported 24 minutes ago

  @Jamesdevo72 @TELUS I have and it sucks. Have to point your phone to the satellite and not have it obstructed, so clear line of sight