Telus

Telus Outage Report in Thetis Island, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Thetis Island, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Thetis Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Thetis Island, British Columbia 01/14/2026 13:45

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Thetis Island, British Columbia

Latest outage, problems and issue reports in Thetis Island and nearby locations:

  • Brycer79 Bryce (@Brycer79) reported from North Cowichan, British Columbia

    My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus

  • shepherd_360 Speaking for the planet (@shepherd_360) reported from South Wellington, British Columbia

    @MoistlySpeaking @DeceitinDrugs @jjhorgan I think you may be able to do that if you subscribe to the health service owned by Telus. Personally the last thing I want is more of my personal information publically available. It's bad enough Google provides an ad for aspirin when I talk about a headache around the devices.

  • Langfordman Dave Morse (@Langfordman) reported from North Cowichan, British Columbia

    So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice

  • MetalBlonde Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Silva Bay, British Columbia

    @isabeldc @TELUS I have a business to run so I have I limited data and theoretically good speeds. But Shaw was the worst experience of my life so Telus it is lol

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Menace2Sobriet5 Menace2Sobriety 🚫🦞🥫 (@Menace2Sobriet5) reported

    ALSO, Rogers' Mobile services started all coming back online around the time AZ streamed so there's a good chance ya had cell svc during her stream. (Assuming you have a phone that uses Rogers' infrastructure and not Bell's or Telus'.) Some companies who DIDN'T have any problems:

  • JonathanJaitly Jonathan (@JonathanJaitly) reported

    @RogersHelps This is a great reason to switch to Bell or Telus. Rogers infrastructure is horrible in terms of reliability, management and commitment to quality. What is this, the third time in 5 years Rogers has had a major outage? Telus and Bell at 0 in the same time frame.

  • sanl S Loughead (@sanl) reported

    @BodenschatzRyan Rogers Bell & Telus need to have emergency contingency plans. Any corporation I worked for did.

  • douglong27 doug long (@douglong27) reported

    @FP_Champagne Maybe Telus and bell can help with passports Canada and the airports, since your government can’t.

  • seniorcrustytwo RosWood (@seniorcrustytwo) reported

    @TELUSsupport I’m a Telus customer and I lost my cell phone service yesterday. The home phone was not affected. Why does Rogers have control over Telus.

  • MontoGawe 𝐉Ü𝐍𝐆 𝐔𝐁𝐔𝐍𝐓𝐔 ☯️🐉🐬🐂💙 (@MontoGawe) reported

    @blogTO Rogers should 'fess up, own up & pay up! Bundles aren't good in situations like this. Less reliance on technology re business & our lives. Government should do something about the monopoly of Rogers, Telus & Bell & their skyrocketing prices vis-a-vis their unreliable service.

  • OutdoorCat2 Amara (@OutdoorCat2) reported

    I’ve had the same account with @TELUS for over 20 years and in that time I have experienced a single 6 hour outage for which they refunded me half my bill that month. @Rogers you charge a fortune for **** service. I hate you and the fact that I have no other option for internet

  • PatrickDusablon Patrick Dusablon (@PatrickDusablon) reported

    @IanKing Doesn't help that the CRTC senior ranks are stacked with former Bell/Rogers/Telus execs and they all too often act like they still work for their old employers and not the public service.

  • Pinkpanther801 Pinkpanther80 (@Pinkpanther801) reported

    @Motomom128302 Telus runs on bell lines. I was with them but they are expensive. I’ve been on many different plans but for internet rogers has always been more reliable than bell. Especially the bell fibe crap!

  • RdLessTrvled 🔸Dahlia Woods🔸 (@RdLessTrvled) reported

    @canadianrebel87 Too bad Telus is ***-*** too...