Telus

Telus Outage Report in Thetis Island, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Thetis Island, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Thetis Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Thetis Island, British Columbia 12/01/2025 10:50

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Thetis Island, British Columbia

Latest outage, problems and issue reports in Thetis Island and nearby locations:

  • Brycer79 Bryce (@Brycer79) reported from North Cowichan, British Columbia

    My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Silva Bay, British Columbia

    @isabeldc @TELUS I have a business to run so I have I limited data and theoretically good speeds. But Shaw was the worst experience of my life so Telus it is lol

  • MetalBlonde Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K

  • Langfordman Dave Morse (@Langfordman) reported from North Cowichan, British Columbia

    So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • moodyangela Synthetic Animals (@moodyangela) reported

    @AntonvWalraven @jjhorgan Also drives down wages locally as they flood the market and make it competitive I’m curious how many will be privately contracted or hired under private companies, like Telus

  • AbbyKuzSi4 LotusBlossom (@AbbyKuzSi4) reported

    @TELUS @ShawInfo @Rogers They downgraded in some cases because nonflex optics shatters, optics flex needed secondary system to preventline flow of light issues or magnetics wave tampering or optiofluiducs cymatic tampering. Mixed systems aremore secure and can stay fast.

  • kiaora24 bren (@kiaora24) reported

    @Telus was suppose to come to upgrade my service to TELUS Pure-fibre between 9am-11am. So far a technician has not arrived. 3 3 1/2 hours wait time. Not impressed Telus!! Faithful and loyal customer for many years.

  • TheOnlyQTay TayTay (PSN: HallowedPhoenix) (@TheOnlyQTay) reported

    @TELUS @TELUSsupport We have been having issues with our internet all morning up in Fort McMurray. No reported service outages on your site, but there definitely is. Any eta on a fix as our work requires internet access.

  • woody_VA Woody Van Arkel 🇨🇦🌽🐖🚲🌞🍺 (@woody_VA) reported from Chatham-Kent, Ontario

    @Shawridgefarm @bridgetschill I was with telus for year. I was always happy with them. The only reason I Ieft is that I was starting to have reception issue in my own backyard

  • Shawridgefarm Shawn Schill 🇨🇦ftw (@Shawridgefarm) reported

    @farmerlefty @bridgetschill @MaizeingPete We use Bell and overall coverage is better than the Rogers users that I know of. Telus uses the Bell network so hoping nothing changes, Bells signal has diminished overall though.

  • Nutritioniseasy Nutrition Success 123 (@Nutritioniseasy) reported

    @TELUS My internet has been down for hrs so now I am using my data by Telus cell communications so I am paying for internet I am not getting and will be charged for using data because I have no service and I am still on hold

  • nasseraguiar Pedro Paulo (@nasseraguiar) reported

    @TELUS @TELUSsupport I'm gonna ******* sue you for charges that are not mine!! Stupid company!!

  • colourmesadder Jenny and the Bets…2.0 (@colourmesadder) reported

    Hey @TELUS why do you suck so bad?

  • CampbellbeeR Ryan Campbell (@CampbellbeeR) reported

    @Shawridgefarm @bridgetschill Wife is Telus and I'm bell...she has good experiences with customer service and I'm usually mad at the end of a dealing but saving $5/m