Telus Outage Report in Thetis Island, British Columbia

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

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Full Outage Map

Problems in the last 24 hours in Thetis Island, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Thetis Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

1. 

   Internet (45%)

2. 

   Phone (29%)

3. 

   Wi-fi (9%)

4. 

   TV (6%)

5. 

   E-mail (5%)

6. 

   Total Blackout (5%)

Live Outage Map Near Thetis Island, British Columbia

The most recent Telus outage reports came from the following cities: Ladysmith.

City	Problem Type	Report Time
Ladysmith	Internet	7 hours ago
Ladysmith	TV	5 months ago
Ladysmith	TV	11 months ago
Ladysmith	Internet	one year ago
Ladysmith	Phone	one year ago
Ladysmith	Phone	one year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Thetis Island, British Columbia

Latest outage, problems and issue reports in Thetis Island and nearby locations:

• Bryce (@Brycer79) reported 25 minutes ago from North Cowichan, British Columbia

  My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus

• BdblE (@MsYouDoYou) reported 30 minutes ago from Silva Bay, British Columbia

  @isabeldc @TELUS I have a business to run so I have I limited data and theoretically good speeds. But Shaw was the worst experience of my life so Telus it is lol

• Dave Morse (@Langfordman) reported 38 minutes ago from North Cowichan, British Columbia

  So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice

• Karina Halle (on hiatus) (@MetalBlonde) reported 50 minutes ago from Ganges, British Columbia

  We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• Niki (@Niki86877402) reported 5 minutes ago

  @TELUSsupport is there any after hours support? None of our TELUS devices are working after a power outage

• Buwa (@BuwaLegend) reported 7 minutes ago

  TELUS has the worst customer service ever🙄

• Joe Bowser (@infil00p) reported 7 minutes ago

  @fanCRTCProfling @TELUS Yes, it definitely is. I'm messing around with the damn thing now. It's pretty terrible, and my office is now 25 degrees. It seems to only run on modern NVidia GPUs, so that's a thing. The biggest red flag is how it determines all other miners are malware!

• Scott Gray (@shadore66) reported 7 minutes ago

  Is anyone else on telus unable to make or receive telephone calls today?I went I to the Telus store and 3 other people were in there with the same problem

• Tyler Higgs 🇨🇦 (@UberJumper) reported 8 minutes ago

  Been working from Home now for nearly 2 years. First significant outage from @ShawInfo for Internet in that time. @TELUS mobile to the rescue.

• 🌤️CalgaryBluesky 🇨🇦🇸🇰 💉💉💉 (@CalgaryBluesky) reported 9 minutes ago

  @EntitledCanada @TELUSsupport Agree! At least I got a greater sense that Telus mildly cared. Shaw don't give a damn.

• Alanna (@Alanna34814897) reported 10 minutes ago

  @TELUSsupport Hey Telus 👋🏽 I am no longer a customer but keep getting a monthly statement with a negative balance. Any way to stop this?

• alexwh (@alexwh) reported 10 minutes ago

  @TELUSsupport Advice from my Burnaby daughter: Get rid of Telus. The only reason I am still with it is to keep my almost 30 year old Telus email address. But since your service and technical support is so terrible I may begin what is left of the new year without telus.

• Joe Boss (@JoeBoss) reported 13 minutes ago

  @TELUS Why do I only have 21 days remaining on my monthly bill? Haven't recieved my phone or activated my new account yet! Being charged for service I cannot use because Telus was out of stock on the phone I bought. BAD start to my new account & Im wondering if I made a mistake

• Scott Gray (@shadore66) reported 14 minutes ago

  @MacDtrader84 @TELUSsupport It seems to be affecting a lot of people but I can't get a straight answer to what's going on. Changing Sim card to another carrier works so it's definitely a Telus issue