Telus Outage Report in Thetis Island, British Columbia

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

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Full Outage Map

Problems in the last 24 hours in Thetis Island, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Thetis Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 21: Problems at Telus

Telus is having issues since 09:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

1. 

   Internet (51%)

2. 

   Phone (22%)

3. 

   Wi-fi (10%)

4. 

   TV (7%)

5. 

   E-mail (6%)

6. 

   Total Blackout (5%)

Live Outage Map Near Thetis Island, British Columbia

The most recent Telus outage reports came from the following cities: Ladysmith.

City	Problem Type	Report Time
Ladysmith	Internet	3 days ago
Ladysmith	Internet	23 days ago
Ladysmith	TV	6 months ago
Ladysmith	TV	one year ago
Ladysmith	Internet	one year ago
Ladysmith	Phone	one year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Thetis Island, British Columbia

Latest outage, problems and issue reports in Thetis Island and nearby locations:

• BdblE (@MsYouDoYou) reported 25 minutes ago from Silva Bay, British Columbia

  @isabeldc @TELUS I have a business to run so I have I limited data and theoretically good speeds. But Shaw was the worst experience of my life so Telus it is lol

• Bryce (@Brycer79) reported 37 minutes ago from North Cowichan, British Columbia

  My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus

• Dave Morse (@Langfordman) reported 51 minutes ago from North Cowichan, British Columbia

  So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• Erin (@projectjoyful) reported 2 minutes ago

  So is everyone on @TELUS getting no service?

• Sarvee Moosavi MD, FRCPC (@drsarveemoosavi) reported 3 minutes ago

  WTH @TELUS @TELUSsupport I can’t call my patients, because I have no service! How am I supposed to carry through my day if I can’t call my patients?

• Fully Vaxxed and Masking (@berrycar) reported 3 minutes ago

  @jasonfherring I lost my service as well. Telus

• Brennan (@Brenwhitehouse) reported 6 minutes ago

  Anyone else not able to make calls on the @TELUS network? @TELUSsupport

• luckiest lady (@timebombmomma) reported 9 minutes ago

  @TELUS hey, my phone is telling me it is not part of the network...my husband's too. I work from home and need this to work. I cannot even call you guys. HELP ASAP!!!

• Kristy S (@undomesticgirl) reported 10 minutes ago

  @TELUS is mobility service down in central Alberta? I have no service and neither does my husband.

• Jodie Emery (@JodieEmery) reported 10 minutes ago

  @downdetectorca Cell service signal disappeared and my phone is “Searching” with no success for my Telus connection. My Telus home Wi-Fi is working though.

• C.Ferg (@CFerg259) reported 12 minutes ago

  @TELUS what the heck Telus? I'm on an important call and the call cuts out and now it says emergency calls only? I'm in Calgary and it doesn't say on your website there's an outage....I pay my bills every month, why have you let me down?

• Courtney Cox (@Synaesthesia24) reported 15 minutes ago

  @CanuckSlvrBlk @TELUS Same says emergency calls only

• Catherine Johnston (@CateGJo) reported 16 minutes ago

  Why is a communications company, @TELUS so hard to communicate with? Phone help - impossible to get through, online chat box - useless and their support team - slow to answer. And their main function is COMMUNICATION!!! #frustrated #nohelp