Telus

Telus Outage Report in Thetis Island, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Thetis Island, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Thetis Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Thetis Island, British Columbia 12/06/2025 13:15

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Thetis Island, British Columbia

Latest outage, problems and issue reports in Thetis Island and nearby locations:

  • MetalBlonde Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K

  • Langfordman Dave Morse (@Langfordman) reported from North Cowichan, British Columbia

    So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice

  • shepherd_360 Speaking for the planet (@shepherd_360) reported from South Wellington, British Columbia

    @MoistlySpeaking @DeceitinDrugs @jjhorgan I think you may be able to do that if you subscribe to the health service owned by Telus. Personally the last thing I want is more of my personal information publically available. It's bad enough Google provides an ad for aspirin when I talk about a headache around the devices.

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Silva Bay, British Columbia

    @isabeldc @TELUS I have a business to run so I have I limited data and theoretically good speeds. But Shaw was the worst experience of my life so Telus it is lol

  • Brycer79 Bryce (@Brycer79) reported from North Cowichan, British Columbia

    My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • deancassell Cassell Roofing 🇨🇦 (@deancassell) reported

    What has happened at #Telus ? My PA has spent 2 days tring to resolve a minor problem, but has been fobbed off to 5 different reps and still no answers. Talk about #brutal

  • brownpaperbagzz brown paper bag (@brownpaperbagzz) reported

    @TELUSsupport @TELUS My partner and I have spent a lot of hours trying to set a date with Telus for our move. We were told we were going to get an email and have seen nothing. Should we just set ourselves up as a new @ShawInfo customer?

  • TAKUMlCULT kyla (@TAKUMlCULT) reported

    @TELUSsupport ur not sorry u guys steal money from ppl and give bad internet . don’t talk to me unless u gonna 1. fix it or 2. give it for free . bunch of bums at telus fr

  • kpricee i am beyonce, always. (@kpricee) reported

    @allioconnorr we’re with Telus and they’ve always been good to us. You could probably sell your phone to help buy out your current contract! I’d call them and see what your options are for sure.

  • jason_gidosh Jason Gidosh (@jason_gidosh) reported

    @calgaryherald @TELUS Too bad they can’t achieve this

  • JLam24 JLam24 (@JLam24) reported

    @SarKittyMcMeow damn telus was down for me tooo

  • Shoeprincss7 GamerPeep (@Shoeprincss7) reported

    @edmontonjournal @TELUS Employers will never able to fit that myth back in the box, they tried telling everyone for years and years working at home wasn’t productive. Almost grateful that they were exposed.

  • TheLunarVibes Lunar Vibes (@TheLunarVibes) reported

    So now you all get to hear about it. And I'll be tagging Telus at the end of the thread so far. I was promised a call on Tuesday that didn't happen because back end people did not complete customer services request. I was redirected to a closed office by a second

  • holytendy nick (@holytendy) reported

    @TELUS you guys are the worst company ever, your customer service is ****. You guys are the worst and I can’t wait to get rid of you guys, I’ll never recommend you guys to anyone ever you guys are so terrible it’s embarrassing

  • adifood1234 Adi lally (@adifood1234) reported

    @aalalasiinn @TELUS It’s also good you left them they like to rip you off. And can’t provide u with good service.