Telus

Telus Outage Report in Turner Valley, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Turner Valley, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Turner Valley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Turner Valley, Alberta 01/21/2026 02:05

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Turner Valley, Alberta

The most recent Telus outage reports came from the following cities: Black Diamond.

Loading map, please wait...
City Problem Type Report Time
CanadaBlack Diamond Internet
CanadaTurner Valley Phone
CanadaBlack Diamond Internet
CanadaTurner Valley Internet
CanadaBlack Diamond Internet
CanadaTurner Valley TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Turner Valley, Alberta

Latest outage, problems and issue reports in Turner Valley and nearby locations:

  • communik8e Katie 🇨🇦🌸 (@communik8e) reported from Municipal District of Foothills No. 31, Alberta

    @jizzard56 @TELUS Yes, we’ve had it before. It was terrible, too. But apparently @Xplornet has improved its services. We just called them. We have had it with Telus!!!

  • communik8e Katie 🇨🇦🌸 (@communik8e) reported from Municipal District of Foothills No. 31, Alberta

    @bertbakarac @TELUS It’s pretty bad. We can occasionally stream a movie but not without it buffering 400x. Absolutely infuriating.

  • CoryBMorgan Cory Morgan (@CoryBMorgan) reported from Municipal District of Foothills No. 31, Alberta

    @kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again

  • CoryBMorgan Cory Morgan (@CoryBMorgan) reported from Municipal District of Foothills No. 31, Alberta

    @1999roots @SheilaGunnReid @DeanLeask Depends on how badly you want reliable service I guess. No other options here but Telus hub and Explorenet which are both terrible

  • ArsenaultKeith Keith arsenault (@ArsenaultKeith) reported from Municipal District of Foothills No. 31, Alberta

    @shvonneshepherd @TELUSsupport We have a Telus hub that’s not working right now and my Internet is barely working on my phone via LTE

  • ArsenaultKeith Keith arsenault (@ArsenaultKeith) reported from Municipal District of Foothills No. 31, Alberta

    @ve6td @TELUSsupport We are close to big sky barbeque and our Telus hub is not working and my phone Internet is barely working

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • CroninCam Cam Cronin (@CroninCam) reported

    Truck hit a communications line across East King Edwards Ave between Main and Fraser @Balkan It’s now so low trucks are all hitting it. No idea who it belongs to and the city is no help. @TELUS @ROGERS #telus #rogers

  • derangedpiglet 🐷 dp (@derangedpiglet) reported

    @DeviousMissH Telus is the worst.

  • slimschadey161 slimschadey16 (@slimschadey161) reported

    @tyscona @TELUS @ShawDirect That sucks. For me just ****** service, internet dropping or having to reboot. Had enough

  • LittleMissRoRo Robi Wan Kenobi (@LittleMissRoRo) reported

    After an hour being on hold, Kelly from Fraserhealth told me their internet is down and they can’t book an appt for my mom to get a vaccine. #fraserhealth that outsourced #telus for help and still can’t get their **** together.

  • mediamorphis Dwayne Winseck (@mediamorphis) reported

    Natale points to churn as evidence of competition. Perhaps a bit of that but also with sheer customer frustration with Bell, Rogers & Telus. If this 4-to-3 merger b/w Rogers & Shaw goes ahead, that frustration will have one less important rival to go to 21/

  • AB_LaserRehab AB LaserRehab Centre (@AB_LaserRehab) reported

    @TELUS @TELUSsupport @TELUSBusiness ... are we the only one having issue dealing with Telus???? Been scheduled last Friday for phone installation..NO SHOW... today been scheduled for Fax installation..NO SHOW. No one even have the decency to contact us. 😔

  • JMS_RainCity 呉春は池田のお酒 (@JMS_RainCity) reported

    @MobileSyrup Well first off, Rogers and Shaw needs to lower price for those who is customer of both to bring better competition vs Telus then it start making sense I terms of competition

  • TakaakiMasuda1 Taka🖖🇨🇦 (@TakaakiMasuda1) reported

    @Bland_Dull_Dont No most definitely it is not. But with a slow vaccination plan which they also blamed Telus (for what?) and easing off restrictions on religious gatherings indoors as well as allowing non-essential travels in and out of this province while Covid variants were shown popping up

  • lkopp7 Lani (@lkopp7) reported

    @TELUS you guys really need to do something about the number of spam calls you allow through on the network. It isn't even 1PM and I have already received 11 spam calls this morning - it's getting annoying!

  • HarjParmar Harj Parmar (@HarjParmar) reported

    @TELUS worst service experience! Switched from shaw and have regretted it since! Have had nothing but problems with my internet,TV & security and when you call in for service, you get put on hold for an hour just to have some "tech" ask you to unplug and plug in your router.