Telus

Telus Outage Report in Turner Valley, Alberta

No problems detected

If you are having issues, please submit a report below.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Turner Valley, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Turner Valley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Turner Valley, Alberta 03/19/2026 02:40

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (21%)

    Phone (21%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Turner Valley, Alberta

Latest outage, problems and issue reports in Turner Valley and nearby locations:

  • CoryBMorgan Cory Morgan (@CoryBMorgan) reported from Municipal District of Foothills No. 31, Alberta

    @1999roots @SheilaGunnReid @DeanLeask Depends on how badly you want reliable service I guess. No other options here but Telus hub and Explorenet which are both terrible

  • communik8e Katie 🇨🇦🌸 (@communik8e) reported from Municipal District of Foothills No. 31, Alberta

    @bertbakarac @TELUS It’s pretty bad. We can occasionally stream a movie but not without it buffering 400x. Absolutely infuriating.

  • ArsenaultKeith Keith arsenault (@ArsenaultKeith) reported from Municipal District of Foothills No. 31, Alberta

    @ve6td @TELUSsupport We are close to big sky barbeque and our Telus hub is not working and my phone Internet is barely working

  • ArsenaultKeith Keith arsenault (@ArsenaultKeith) reported from Municipal District of Foothills No. 31, Alberta

    @shvonneshepherd @TELUSsupport We have a Telus hub that’s not working right now and my Internet is barely working on my phone via LTE

  • communik8e Katie 🇨🇦🌸 (@communik8e) reported from Municipal District of Foothills No. 31, Alberta

    @jizzard56 @TELUS Yes, we’ve had it before. It was terrible, too. But apparently @Xplornet has improved its services. We just called them. We have had it with Telus!!!

  • CoryBMorgan Cory Morgan (@CoryBMorgan) reported from Municipal District of Foothills No. 31, Alberta

    @kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • DLitz microarchitectural side-channel attacks (@DLitz) reported

    You can't cancel online (even though you can add/change services online just fine), but My TELUS doesn't even _tell_ you that anywhere obvious. Even their support chatbot beats around the bush about it.

  • ArifHimani Arif Himani (@ArifHimani) reported

    @TELUSsupport Someone has to do something, take responsibility and make proper compensation for all the trouble I have been going through for making the worst decision of trusting telus and signing up for cellphone service yet to be delivered but seems highly unlikely

  • beproftwyo bepro (@beproftwyo) reported

    @TELUS Telus pulling the old never returned equipment scam on my daughter. Do a Google search and see how widespread this is. She returned it 2 months ago through Canada post but they are threatening to wreck her credit if she doesn't pay $149 extortion fee.

  • ZarkMucksBarns AlphAlpha Zark (@ZarkMucksBarns) reported

    FYI, the @TELUS corporate store is absolutely brutal compared to the local independent dealership for #Telus. Telus seems to be pushing their clientele to buy **** online. If they EVER get rid of the @SmartCellDeals dealership, I'm switching service providers. STAT.

  • ArifHimani Arif Himani (@ArifHimani) reported

    @TELUSsupport telus you failed on your promise of delivering even a mediocre level of customer service and lost my trust completly in your competence. I need someone to take accountibility @telus enough is enough

  • AshleyBZhou Ashley Zhou (@AshleyBZhou) reported

    @TELUS The worst company to deal with. Care so little about existing customers. Ignoring support msgs, lie about returning calls. No one should be doing business with you guys

  • doug_strader Doug Strader (@doug_strader) reported

    @mistertreevor @TELUSsupport Telus just phoned and they agree the tower location is an issue for the six thousand plus who live in my area. I cannot make a call from my house. Telus rep stated until they change tower location I will have no or little interminent cell usage.

  • DLitz microarchitectural side-channel attacks (@DLitz) reported

    I was happy with @TELUS internet service UNTIL I tried to cancel it (because the building is being demolished). Now, I'm canceling _all_ my Telus services at once, because I never want to go through this process again.

  • tristan_todd_ Tristan Todd (@tristan_todd_) reported

    @sarahlyndsay_ @cathsimard_ No cell service on it from just west of Williams Lake until Hagensborg either lol (At least on Telus)

  • debbieelicksen Debbie Elicksen's Locker Room 🏈🏒⚾🇨🇦🇺🇦 (@debbieelicksen) reported

    @davegetssocial After the blackout by Rogers, looks like the remaining telecom monopoly that wins, by default, is Telus.