Telus

Telus Outage Report in Turner Valley, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Turner Valley, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Turner Valley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Turner Valley, Alberta 03/31/2026 20:45

March 31: Problems at Telus

Telus is having issues since 04:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Turner Valley, Alberta

Latest outage, problems and issue reports in Turner Valley and nearby locations:

  • ArsenaultKeith Keith arsenault (@ArsenaultKeith) reported from Municipal District of Foothills No. 31, Alberta

    @ve6td @TELUSsupport We are close to big sky barbeque and our Telus hub is not working and my phone Internet is barely working

  • CoryBMorgan Cory Morgan (@CoryBMorgan) reported from Municipal District of Foothills No. 31, Alberta

    @kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again

  • communik8e Katie 🇨🇦🌸 (@communik8e) reported from Municipal District of Foothills No. 31, Alberta

    @jizzard56 @TELUS Yes, we’ve had it before. It was terrible, too. But apparently @Xplornet has improved its services. We just called them. We have had it with Telus!!!

  • communik8e Katie 🇨🇦🌸 (@communik8e) reported from Municipal District of Foothills No. 31, Alberta

    @bertbakarac @TELUS It’s pretty bad. We can occasionally stream a movie but not without it buffering 400x. Absolutely infuriating.

  • ArsenaultKeith Keith arsenault (@ArsenaultKeith) reported from Municipal District of Foothills No. 31, Alberta

    @shvonneshepherd @TELUSsupport We have a Telus hub that’s not working right now and my Internet is barely working on my phone via LTE

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • frempireak FrEmpireAA (@frempireak) reported

    @GetBAC @TELUSsupport joined Telus as a new customer and they charged me an additional $50 connection fee for my new watch and Telus was willing to take the watch back over it that is howshady these corporations are and they get away with it there is a site you can report them I was told

  • tofi_fiona Fi Rideo (@tofi_fiona) reported

    @gmbutts Disaster recovery at all those companies needs to be re-evaluated. Rogers goes down, they should be able to flip to Bell or Telus.

  • SG_Milligan FolkNRootsNewsAndNotes (@SG_Milligan) reported

    @NoLore @judyrebick Except for Bell and Telus and the small companies. The problem is a corporate problem. Get over it.

  • Shana667 Shana Young (@Shana667) reported

    @Rogers can some1 pls tell 2 me y I was told 2day I need to pay 40% down on my upgrade, when I've been w/Rogers for 8 years, 3 lines, 1 device paid off, other 2 paid next month... Never an issue in the past while upgrading. Unbelievable especially w/service issues @Bell @TELUS

  • lynneincolorado Lynne RZ (@lynneincolorado) reported

    @SaveWildBees When living in US, I had TMobile service which included unlimited data and texts, free long distance and texts to anywhere US, Canada or Mexico all for 1/3 of what it costs me with Telus which doesn't give me any of that.

  • reeder477 Chris Reed (@reeder477) reported

    @Rogers hoping you can help. Do you have a contact person/number for @TELUS or @Bell sign up. This is ridiculous service for what we pay. Still getting spotty service. #brutalservice

  • addammy1 addam (@addammy1) reported

    @bigfongz I need to send WEF Customer Service an email tomorrow to ask when we’ll be able to take down Telus & Bell’s networks too. Will keep you posted.

  • j2simpso James Simpson 4x💉 (@j2simpso) reported

    An open question for Canadian telcos over the Rogers network outage earlier this week. Why did you deny Canadians the ability to dial 911? Shame on you @Bell_Support @TELUS @FreedomMobile for failing to provide such a critical service to Rogers customers in need!

  • spindera19 Al Spinder (@spindera19) reported

    @Rogers @AhmedIrtesam I churned to Telus. They offered me a $50 instant credit + an extra $20 off my mobility bill for 2 years. Instead of paying $65 for 30 Gb unlimited, I will now have be paying $75 for 50 unlimited… and with a service that’s actually reliable and fast. Bye 👋

  • NoThebaine Bob B. (N95 Masked, & Vaxxed to the Max) (@NoThebaine) reported

    @FourWinns298 @RogersHelps Outage, what outage? TELUS about it!