Telus

Telus Outage Report in Turner Valley, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Turner Valley, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Turner Valley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Turner Valley, Alberta 02/16/2026 20:25

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near Turner Valley, Alberta

The most recent Telus outage reports came from the following cities: Black Diamond.

Loading map, please wait...
City Problem Type Report Time
CanadaBlack Diamond Internet
CanadaTurner Valley Phone
CanadaBlack Diamond Internet
CanadaTurner Valley Internet
CanadaBlack Diamond Internet
CanadaTurner Valley TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Turner Valley, Alberta

Latest outage, problems and issue reports in Turner Valley and nearby locations:

  • ArsenaultKeith Keith arsenault (@ArsenaultKeith) reported from Municipal District of Foothills No. 31, Alberta

    @ve6td @TELUSsupport We are close to big sky barbeque and our Telus hub is not working and my phone Internet is barely working

  • communik8e Katie 🇨🇦🌸 (@communik8e) reported from Municipal District of Foothills No. 31, Alberta

    @bertbakarac @TELUS It’s pretty bad. We can occasionally stream a movie but not without it buffering 400x. Absolutely infuriating.

  • communik8e Katie 🇨🇦🌸 (@communik8e) reported from Municipal District of Foothills No. 31, Alberta

    @jizzard56 @TELUS Yes, we’ve had it before. It was terrible, too. But apparently @Xplornet has improved its services. We just called them. We have had it with Telus!!!

  • ArsenaultKeith Keith arsenault (@ArsenaultKeith) reported from Municipal District of Foothills No. 31, Alberta

    @shvonneshepherd @TELUSsupport We have a Telus hub that’s not working right now and my Internet is barely working on my phone via LTE

  • CoryBMorgan Cory Morgan (@CoryBMorgan) reported from Municipal District of Foothills No. 31, Alberta

    @kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • mclarkrosie65 mclark (@mclarkrosie65) reported

    @calgaryherald @TELUS Still sucks!

  • collin_saint Collin Saint (@collin_saint) reported

    @wchoy74 Not holding my breath. I live just past winterburn road and I’m still stuck with an intermittent Telus Hub on the cellular network.

  • Ezdee72 Daniel (@Ezdee72) reported

    @TeeTeeBossay @TELUS My signal has been awful today as well. No LTE and 4G is very weak. I've restarted a dozen times and followed the usual steps to from your Telus troubleshooting page and nothing. Is there some wrong on your end today?

  • Mohamed66705439 Mohamed (@Mohamed66705439) reported

    @Navin_K_Arora @TELUS Hi Navin. Koodo doesn’t stand or support it’s customers. I ordered an iphone 12 with Koodo but 3 weeks later, am still without a phone. UPS lost the package but blames penguin pickup. Koodo has refused to help me. Is this how koodo treats its customers??

  • Apartment__5A Kel Varnsen (@Apartment__5A) reported

    @TELUS ordered my brand spanking new iPhone from #telus. Everything said accepted and it would be shipped within 1-3 days. Sitting here waiting for my phone for a week no contact. Check my order status...says more info required. This is customer service guys?

  • TeeTeeBossay Taylor (@TeeTeeBossay) reported

    @TELUS what is wrong with signal today?

  • coralpinkangel N ♡ (@coralpinkangel) reported

    byk benda x telus, x transparent. and im afraid those yg kerja keras and jaga their work ethics were forced to do all sorts of ***** works bcs of some stupid rich old men (or women) 🙄

  • JayLavinge_ Jay La-vinge. 🌺 (@JayLavinge_) reported

    Telus customer service is disgusting. Yes, disgusting.

  • nice_old_man David Kuhn (@nice_old_man) reported

    @LinnieL7 @JustinTrudeau @TELUS Most likely - cos it still doesn't work as it should !!

  • BearingerLloyd Lloyd Bearinger (@BearingerLloyd) reported

    Any rural Ontarian's with @TELUS???? Getting fed up with this 15 minutes talking then getting dropped and absolutely **** service 😒 Bought a new phone and it's gotten even worse..way pay way to much for this garbage service