Telus

Telus Outage Report in Turner Valley, Alberta

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The latest reports from users having issues in Turner Valley come from postal codes T0L.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Turner Valley, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Turner Valley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Turner Valley, Alberta 11/16/2025 15:15

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Turner Valley, Alberta

The most recent Telus outage reports came from the following cities: Turner Valley.

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City Problem Type Report Time
CanadaTurner Valley Phone
CanadaBlack Diamond Internet
CanadaTurner Valley Internet
CanadaBlack Diamond Internet
CanadaTurner Valley TV
CanadaBlack Diamond Internet

Community Discussion

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Telus Issues Reports Near Turner Valley, Alberta

Latest outage, problems and issue reports in Turner Valley and nearby locations:

  • communik8e Katie 🇨🇦🌸 (@communik8e) reported from Municipal District of Foothills No. 31, Alberta

    @bertbakarac @TELUS It’s pretty bad. We can occasionally stream a movie but not without it buffering 400x. Absolutely infuriating.

  • communik8e Katie 🇨🇦🌸 (@communik8e) reported from Municipal District of Foothills No. 31, Alberta

    @jizzard56 @TELUS Yes, we’ve had it before. It was terrible, too. But apparently @Xplornet has improved its services. We just called them. We have had it with Telus!!!

  • CoryBMorgan Cory Morgan (@CoryBMorgan) reported from Municipal District of Foothills No. 31, Alberta

    @kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again

  • ArsenaultKeith Keith arsenault (@ArsenaultKeith) reported from Municipal District of Foothills No. 31, Alberta

    @ve6td @TELUSsupport We are close to big sky barbeque and our Telus hub is not working and my phone Internet is barely working

  • ArsenaultKeith Keith arsenault (@ArsenaultKeith) reported from Municipal District of Foothills No. 31, Alberta

    @shvonneshepherd @TELUSsupport We have a Telus hub that’s not working right now and my Internet is barely working on my phone via LTE

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • WetCoastLiving Catherine 🇨🇦 - 💉💉 GenXZeneca (@WetCoastLiving) reported

    @dinnerwithjulie @TELUS I left them a couple of years ago for the abhorrent customer service. I had been a customer for 20 years.

  • Elliot_43 Chris (@Elliot_43) reported

    @Lytzki @TELUS Telus, the future is friendly, unless your house was burned down... then you can go *** yourself.

  • Limbictweets Christine C. Ph.D. Navigating 2 primary cancers. (@Limbictweets) reported

    @dinnerwithjulie @TELUS It's insanity. Zero customer service at times. Yet the companies know how reliant everyone is in their cell, so they seem to take advantage, sometimes. I have a lot of patience but to have to leave, go and call customer service, and go back, would really annoy me.

  • Awcmon1 Shelly Houben (@Awcmon1) reported

    @KTBarnes3 I do this all the time working the drive-in at Telus Spark. When I am in a hurray I just say the first word that comes to me… I ended up writing it down but don’t have time to read…. Lol

  • gordbailey Gord Bailey (@gordbailey) reported

    @dinnerwithjulie @TELUS It’s convenient for them, and their systems—not for the customer…

  • betamanic Cody Stuart (@betamanic) reported

    @bowcyclesports @dinnerwithjulie @TELUS Because we live in Canada and for some strange reason treated like some sort of backwoods frontier type society where cell phone companies treat customers like they’re laying down the first railways across a new country and therefore able to charge whatever they want

  • JeanieGartly Jeanie Gartly (@JeanieGartly) reported

    @dinnerwithjulie @TELUS I would never accept doing this either. If I ever do then I would leave the store and go somewhere else also. That’s beyond ridiculous. I expect customer service with all I pay monthly for any plan. And our data plans here in Canada are still beyond believable. 😬

  • Hashu74 Hasnain (@Hashu74) reported

    @malmartin @ShawInfo I actually had a bad experience with one of their online chat support agents. Very rude and unprofessional. And look at the coincidence ! @TELUS offered me a lovely two year deal today. Shaw will not survive with their unprofessional and arrogant "agents".

  • emmmymcd em (@emmmymcd) reported

    Not to be that girl but I’ve been a customer with Telus for 15 years and I just got such bad customer service I’m honestly shocked. Who has a good phone plan/company suggestion

  • pammer78 Pam Sharpe (@pammer78) reported

    @dinnerwithjulie @TELUS It is completely ridiculous. I think the problem lies with CRTC allowing the big companies to have such a monopoly. They can do whatever they want because we really have so little choice in Canada