Telus Outage Report in Turner Valley, Alberta
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Turner Valley, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Turner Valley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 20: Problems at Telus
Telus is having issues since 09:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (54%)
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Phone (20%)
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Wi-fi (12%)
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TV (6%)
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E-mail (4%)
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Total Blackout (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Turner Valley, Alberta
Latest outage, problems and issue reports in Turner Valley and nearby locations:
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Katie 🇨🇦🌸
(@communik8e) reported
from
Municipal District of Foothills No. 31, Alberta
@bertbakarac @TELUS It’s pretty bad. We can occasionally stream a movie but not without it buffering 400x. Absolutely infuriating.
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Katie 🇨🇦🌸
(@communik8e) reported
from
Municipal District of Foothills No. 31, Alberta
@jizzard56 @TELUS Yes, we’ve had it before. It was terrible, too. But apparently @Xplornet has improved its services. We just called them. We have had it with Telus!!!
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Cory Morgan
(@CoryBMorgan) reported
from
Municipal District of Foothills No. 31, Alberta
@kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Erin No’Toole
(@forktheucp) reported
@Shoeprincss7 @TELUS Thank you! I’m super unimpressed with the service so far with telus. A solution would have been nice. Now we have to live between two homes for the time being. 🥺
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A ghoooost
(@alixiswright37) reported
A Telus guy came to my mom's door trying to upsell me on **** and didn't get conned into anything I AM STRONG LIKE OX
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Shawn King
(@ShawnKing) reported
I can’t believe I’m getting ****** over by @Telus AGAIN on a Sunday morning. Unbe-*******-lievable. THIRD WEEK IN A ROW I’ve had to waste over an hour with online tech support trying to watch NFL RedZone. EVERY WEEK I get different answers and excuses from these people! 🤬
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Matt
(@Matt2424242) reported
@TELUSsupport I have spent well over 6 hours waiting over the last week trying to cancel a service that i no longer need since i upgraded to faster internet with telus. I have been asked for my account information 8 times now.
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jenni
(@sunshinejennni) reported
@OilCountry_Joe I switched to @ParkPowerLtd it is significantly cheaper and the service has been better than telus for sure!
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SSH | Beb
(@Beb__yo) reported
@spinda69 @ItsJimb0 Oh I haven't had an outage in a long *** time. And I would switch to telus but without fiber their down/up is way worse then Shaw (when Shaw is working properly) so since we're in NW it kinda sux
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ClarityCoach
(@ClarityCoachCA) reported
@TELUSsupport @Telus you are a complete waste of my time. 20 days of no internet, no results 2x's, 2 technician failures, incomplete & no foresight to what is needed to get things done ... get your **** together with ! #Telussucks #notgivingyoumybusiness
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Dave Botterill
(@Botterilldave) reported
@RachelNotley Telus and bell can never get high speed internet to all Alberta. But spacex and starlink can do it today… let’s not waste money funding the telcos
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R Scott
(@sawspen) reported
Helpless person that answered my call couldn’t figure out how to pull up my account . Only entered it twice and gave him my # twice then he dumps me back in hold saying “bare with him” crappiest service yet. I’ve wasted so much time with Telus
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Erin No’Toole
(@forktheucp) reported
Hey @TELUS, when you’re setting up fibre internet for a new place and can’t set it up because of reasons, why can’t you offer a same day solution? Why does it have to take up to 2 weeks to get internet? Can’t exactly work from home on my data plan, can’t stay at new place now.