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Telus

Telus outages and service status in Turner Valley, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Turner Valley, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Turner Valley, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 49% Internet (49%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Turner Valley, Alberta

Latest outage, problems and issue reports in Turner Valley and nearby locations:

  • CoryBMorgan
    Cory Morgan (@CoryBMorgan) reported from Municipal District of Foothills No. 31, Alberta

    @kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again

  • communik8e
    Katie 🇨🇦🌸 (@communik8e) reported from Municipal District of Foothills No. 31, Alberta

    @jizzard56 @TELUS Yes, we’ve had it before. It was terrible, too. But apparently @Xplornet has improved its services. We just called them. We have had it with Telus!!!

  • communik8e
    Katie 🇨🇦🌸 (@communik8e) reported from Municipal District of Foothills No. 31, Alberta

    @bertbakarac @TELUS It’s pretty bad. We can occasionally stream a movie but not without it buffering 400x. Absolutely infuriating.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • myownmultiverse
    Laura Silver (she/her) (@myownmultiverse) reported

    @TELUSsupport is there a way to access archived Telus bills if one is no longer a customer?

  • VeryScott
    Scott Troudt (@VeryScott) reported

    @lumin8 @TheGMan_2021 @TELUSsupport TELUS fibre is amazeballs, but their overseas customer service, and excessive hold times, is atrocious.

  • Sir_Erdinger
    Sir Erdinger (@Sir_Erdinger) reported

    Big thanks to @TELUS for being completely useless after 5 hours on the phone on the other end of the dispute. Only one unconvinced by all this? The customer. Amazing.

  • Flapper_Jr
    Memon Draisaitl (@Flapper_Jr) reported

    Are any other @telus users having a lot of issues with receiving / making calls, sending texts, and data?

  • LauraYLWtrans
    Rebecca 🏳️‍⚧️🏳️‍🌈 (@LauraYLWtrans) reported

    @TELUSsupport ever since you switched telus email to gmail, I have had nothing but trouble. Its ridiculous!

  • fanCRTCProfling
    Commissioner Miner (@fanCRTCProfling) reported

    @deaftravel I brought it up in regards to the paper bill file & Telus. Telus wants signed/stamped doctor letters stating & proving your disability/Med issue to get a lousy paper bill. I hit PrivCom with it. Also, many Doc's will charge for such letter. Nailed in more ways than 1 way.

  • Sarah__BT
    Sarah (@Sarah__BT) reported

    @hayu_CA @TELUSsupport I found a possible data security issue you should be aware of. I flipped to hayu on my Telus box (I’m not a hayu customer) and was inside a randoms account with their email. Left it and came back and was signed into someone different’s account.

  • David_Street
    David Street 💉💉 (@David_Street) reported

    @GordieLogan Have never had good service from Telus. Shaw works well for us. When we have had issues they are pretty quick to send out a tech. Had an issue with tv service a month ago, had a tech here within 2 days and sorted it out.

  • tensiveyapper
    Sadsto 🌸☃️🎩 (@tensiveyapper) reported

    Man **** Telus they were throttling my internet hard asf until I paid the bill just now. Right as soon as I paid it the **** is instantly 10 times faster

  • catfishman
    catfishman (@catfishman) reported

    @TELUS @TELUSsupport I am so damned frustrated: despite having your home Internet service for years, your system still can't find my address but finds my neighbours on either side and it's a townhouse complex. Please HELP/FIX