Telus

Telus Outage Report in Turner Valley, Alberta

No problems detected

If you are having issues, please submit a report below.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Turner Valley, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Turner Valley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Turner Valley, Alberta 01/21/2026 15:50

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Turner Valley, Alberta

The most recent Telus outage reports came from the following cities: Black Diamond.

Loading map, please wait...
City Problem Type Report Time
CanadaBlack Diamond Internet
CanadaTurner Valley Phone
CanadaBlack Diamond Internet
CanadaTurner Valley Internet
CanadaBlack Diamond Internet
CanadaTurner Valley TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Turner Valley, Alberta

Latest outage, problems and issue reports in Turner Valley and nearby locations:

  • ArsenaultKeith Keith arsenault (@ArsenaultKeith) reported from Municipal District of Foothills No. 31, Alberta

    @ve6td @TELUSsupport We are close to big sky barbeque and our Telus hub is not working and my phone Internet is barely working

  • CoryBMorgan Cory Morgan (@CoryBMorgan) reported from Municipal District of Foothills No. 31, Alberta

    @kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again

  • ArsenaultKeith Keith arsenault (@ArsenaultKeith) reported from Municipal District of Foothills No. 31, Alberta

    @shvonneshepherd @TELUSsupport We have a Telus hub that’s not working right now and my Internet is barely working on my phone via LTE

  • CoryBMorgan Cory Morgan (@CoryBMorgan) reported from Municipal District of Foothills No. 31, Alberta

    @1999roots @SheilaGunnReid @DeanLeask Depends on how badly you want reliable service I guess. No other options here but Telus hub and Explorenet which are both terrible

  • communik8e Katie 🇨🇦🌸 (@communik8e) reported from Municipal District of Foothills No. 31, Alberta

    @bertbakarac @TELUS It’s pretty bad. We can occasionally stream a movie but not without it buffering 400x. Absolutely infuriating.

  • communik8e Katie 🇨🇦🌸 (@communik8e) reported from Municipal District of Foothills No. 31, Alberta

    @jizzard56 @TELUS Yes, we’ve had it before. It was terrible, too. But apparently @Xplornet has improved its services. We just called them. We have had it with Telus!!!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Joiedevivre66 Hélène Noreau ♡ (@Joiedevivre66) reported

    @TELUSsupport Hi! I've been waiting on the phone for over 2 hours to talk to Telus!… Is there a problem ?

  • catester Cate Eales ☕ (@catester) reported

    Well the power came back up in an hour or so. Thanks @FortisBC for the hard work. But still no internet or tv from #shawcable who seem to be having an outage. Hard to know for sure. Everyone else on my street has #telus I wonder why.

  • jeremyfornow Jeremy Peter (@jeremyfornow) reported

    1/2 Hey @TELUSsupport @TELUS - pretty disappointing way to start my service after coming back to you. Received my first bill with my plans not reflecting the promotions I ordered ($50 too much), spent over an hour on chat to fix it.

  • unoriginaltimes Hannah (@unoriginaltimes) reported

    @TELUSsupport Hey Telus my co workers who have Telus as their cell phone provider don't have phone service at all. We're in La Crete Alberta. What's going on?

  • coolvehiclefan Brandon Arneson (@coolvehiclefan) reported

    @JonaNFal @Rogers It's not just them. Bell and Telus had an outage 3 days ago

  • Cnd_Catholic Concerned Canadian (@Cnd_Catholic) reported

    @canmericanized For some reason i have never gotten one of these b4. On telus pay as u go

  • seculink Seculink Surveillance (@seculink) reported

    3G 4G Network via Nano SIM Card (AT&T, Sprint, Verizon in the US, and Bell, Rogers, Telus in Canada)

  • emilylauralai emily lauralai. #BLM (@emilylauralai) reported

    @TELUSsupport just wondering if the calls I’m getting are legit. 866 number, I answer, long pause, I’m about to hang up, I barely make out that they’re with telus and they hang up. This has happened twice today, what’s going on?

  • ZakMcLachlan 𝑍𝑎𝑘 𝐵. 𝑀𝑐𝐿𝑎𝑐ℎ𝑙𝑎𝑛 (@ZakMcLachlan) reported

    What if this happens to a small business owner who is struggling to just keep their doors open after nearly 2 years of Covid shutdowns and supply chain issues? They would have to pony up and pay the ridiculous charge just to keep their point of sale program online, right @TELUS?

  • cerb17722105 cranky old retired army he/him (@cerb17722105) reported

    I am so tired of calls from service Canada and border services about illegal activity and it’s always a Telus network, I used to be a customer but left due to lack of customer service about this very thing please do something