Telus

Telus Outage Report in Turner Valley, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and tv.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Turner Valley, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Turner Valley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Turner Valley, Alberta 05/29/2025 14:00

May 29: Problems at Telus

Telus is having issues since 08:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (23%)

    Phone (23%)

  3. TV (8%)

    TV (8%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Turner Valley, Alberta

Latest outage, problems and issue reports in Turner Valley and nearby locations:

  • communik8e Katie 🇨🇦🌸 (@communik8e) reported from Municipal District of Foothills No. 31, Alberta

    @bertbakarac @TELUS It’s pretty bad. We can occasionally stream a movie but not without it buffering 400x. Absolutely infuriating.

  • CoryBMorgan Cory Morgan (@CoryBMorgan) reported from Municipal District of Foothills No. 31, Alberta

    @kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Kevin_Ettlin Kevin Ettlin (@Kevin_Ettlin) reported

    Anyone on the @TELUS Bring it Back Plan, be aware that they DO NOT remind you that your device is due back, and they WILL not grant you any extension if you miss it. Customer for 15 years, missed the return by 5 days. On the hook for $450. Very predatory system, @TELUSsupport

  • ZeinabZAB AB ZB (@ZeinabZAB) reported

    @TELUS There is a lady who is very bad in telus square one mall she is very rude attitude Trust me if you keep her you will lose you all customers My sister family and me we have 10 lines and we will disconnect from you only because of her we also are spreading the case about her

  • RobSomerville1 Rob Somerville (@RobSomerville1) reported

    @Agridome @GordonJarvis2 @modernfarmer Its pretty bad right now. Actually Telus is coming here tomorrow to install an antennae/amplifier and a new smart hub. We are hopeful we will see an improvement.

  • infil00p Joe Bowser (@infil00p) reported

    @fanCRTCProfling @TELUS Do we have proof that it benefits @TELUS? I believe that Norton gets 15% of the cut as per the Terms of Service.

  • HackDefendr ˗ˏˋ- Jeff the Alien -ˎˊ˗ (@HackDefendr) reported

    @old_gray_wolf @jstn @CVMiniGames That leaves a lot to play with legally speaking. They would need to define 'service account' for starters. But ultimately I don't subscribe to Telus so I'm not impacted.

  • Line_Fault Faulty (@Line_Fault) reported

    @Christyrose760 @TELUSsupport Always complain to Telus support here or publically on their Facebook page People still make phone calls? Wow!

  • ahmasonx Amanda Rozon (@ahmasonx) reported

    @TELUSsupport I have been with you for years & your service lately is the worst. We pay for fibre ops 300 and our average DL speed is 40. We have cells & we can’t even take calls in our house IN EDMONTON. Oh & I’ve spent ~4 hours talking to Telus this week (1/2)

  • Christyrose760 Christy LaBOOMba (@Christyrose760) reported

    Nothing tests the patience more than calling Telus. Your automated service is complete BS😡 @TELUSsupport

  • ianrausten Ian Austen (@ianrausten) reported

    @apt2ventures It may plod on until Telus makes a network change that requires a phone software update. It’s things like BBM and BB email that are immediately and completely gone.

  • ZeinabZAB AB ZB (@ZeinabZAB) reported

    @TELUS There is a lady who is very bad in telus square one mall she is very rude attitude Trust me if you keep her you will lose you all customers My sister family and me we have 10 lines and we will disconnect from you only because of her we also are spreading the case about her