Telus

Telus Outage Report in Turner Valley, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Turner Valley, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Turner Valley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Turner Valley, Alberta 01/19/2026 08:40

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Turner Valley, Alberta

The most recent Telus outage reports came from the following cities: Black Diamond.

Loading map, please wait...
City Problem Type Report Time
CanadaBlack Diamond Internet
CanadaTurner Valley Phone
CanadaBlack Diamond Internet
CanadaTurner Valley Internet
CanadaBlack Diamond Internet
CanadaTurner Valley TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Turner Valley, Alberta

Latest outage, problems and issue reports in Turner Valley and nearby locations:

  • communik8e Katie 🇨🇦🌸 (@communik8e) reported from Municipal District of Foothills No. 31, Alberta

    @bertbakarac @TELUS It’s pretty bad. We can occasionally stream a movie but not without it buffering 400x. Absolutely infuriating.

  • ArsenaultKeith Keith arsenault (@ArsenaultKeith) reported from Municipal District of Foothills No. 31, Alberta

    @ve6td @TELUSsupport We are close to big sky barbeque and our Telus hub is not working and my phone Internet is barely working

  • communik8e Katie 🇨🇦🌸 (@communik8e) reported from Municipal District of Foothills No. 31, Alberta

    @jizzard56 @TELUS Yes, we’ve had it before. It was terrible, too. But apparently @Xplornet has improved its services. We just called them. We have had it with Telus!!!

  • ArsenaultKeith Keith arsenault (@ArsenaultKeith) reported from Municipal District of Foothills No. 31, Alberta

    @shvonneshepherd @TELUSsupport We have a Telus hub that’s not working right now and my Internet is barely working on my phone via LTE

  • CoryBMorgan Cory Morgan (@CoryBMorgan) reported from Municipal District of Foothills No. 31, Alberta

    @kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again

  • CoryBMorgan Cory Morgan (@CoryBMorgan) reported from Municipal District of Foothills No. 31, Alberta

    @1999roots @SheilaGunnReid @DeanLeask Depends on how badly you want reliable service I guess. No other options here but Telus hub and Explorenet which are both terrible

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • 834the The 834 (@834the) reported

    @TELUSsupport neither login nor view my invoice for a disconnected service .. awful telus portal,

  • L_Geekhome Loraine Fraser🇨🇦🇬🇧🇮🇪🇫🇷 🇦🇺 (@L_Geekhome) reported

    @TELUSsupport Msg from Telus support: The $10 eSIM I ordered online is actually a 'voucher' that comes in the mail. I was expecting a QR code via email that would allow me to register my phone on the cell network. Instead, I'm waiting for a 'voucher' to come in the Xmas snail mail🙄

  • jimcooke Jim Cooke (@jimcooke) reported

    @TELUSsupport @TELUSBusiness called for tech support w Business Connect. Yesterday the app offered an update and since then outlook integration has not worked. Telus rep could not help with business connect plug-in because my email was not a MyTELUS email. Really #disappointed.

  • invigilator4 SK Jo (@invigilator4) reported

    @Courtne48002446 "The network mobility data was provided by TELUS through the company’s Insights Analytics platform, which is de-identified and aggregated, meaning the no personal information is included in the data."

  • AngelPro_Games AngelProductions_Games (@AngelPro_Games) reported

    Due to waiting on telus to come check out our internet, I will unfortunately have to cancel stream for night. No internet connection for now or at least until further notice. I'll still be able to connect via LTE on my phone, but yah no stream for tonight. Will keep yell posted!

  • semensenate Jaden (@semensenate) reported

    being a telus employee at 17 years old showed me how much customer service workers really love taking stimulants

  • OfcourseRin Rin Ofcourse (@OfcourseRin) reported

    @Latina_Schatje Never made I past the first season. Only watched it because it was free with our Telus package.

  • ColmerAlisa AlisavandenBiggelaar (@ColmerAlisa) reported

    @TELUSsupport @TELUS so frustrated with service and product…keep charging more and everything always “freezing” and goes down…ready to cancel

  • Breeze_CA Breeze (@Breeze_CA) reported

    @JeffCallaway I think once I spent more than 16 hours one week on hold with TELUS to fix a mess up they did. I hear you. #frustrating

  • FahlDesigns Fahl Designs (@FahlDesigns) reported

    After being with @Rogers for 14 years and never receiving any sort of promotional offer or discount, I moved to @TELUS. All Rogers has done for me is remind me that there is still an outstanding balance. What a terribly run company