Telus

Telus Outage Report in Turner Valley, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Turner Valley, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Turner Valley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Turner Valley, Alberta 01/05/2026 02:30

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Turner Valley, Alberta

The most recent Telus outage reports came from the following cities: Black Diamond.

Loading map, please wait...
City Problem Type Report Time
CanadaBlack Diamond Internet
CanadaTurner Valley Phone
CanadaBlack Diamond Internet
CanadaTurner Valley Internet
CanadaBlack Diamond Internet
CanadaTurner Valley TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Turner Valley, Alberta

Latest outage, problems and issue reports in Turner Valley and nearby locations:

  • CoryBMorgan Cory Morgan (@CoryBMorgan) reported from Municipal District of Foothills No. 31, Alberta

    @1999roots @SheilaGunnReid @DeanLeask Depends on how badly you want reliable service I guess. No other options here but Telus hub and Explorenet which are both terrible

  • communik8e Katie 🇨🇦🌸 (@communik8e) reported from Municipal District of Foothills No. 31, Alberta

    @bertbakarac @TELUS It’s pretty bad. We can occasionally stream a movie but not without it buffering 400x. Absolutely infuriating.

  • CoryBMorgan Cory Morgan (@CoryBMorgan) reported from Municipal District of Foothills No. 31, Alberta

    @kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again

  • ArsenaultKeith Keith arsenault (@ArsenaultKeith) reported from Municipal District of Foothills No. 31, Alberta

    @ve6td @TELUSsupport We are close to big sky barbeque and our Telus hub is not working and my phone Internet is barely working

  • ArsenaultKeith Keith arsenault (@ArsenaultKeith) reported from Municipal District of Foothills No. 31, Alberta

    @shvonneshepherd @TELUSsupport We have a Telus hub that’s not working right now and my Internet is barely working on my phone via LTE

  • communik8e Katie 🇨🇦🌸 (@communik8e) reported from Municipal District of Foothills No. 31, Alberta

    @jizzard56 @TELUS Yes, we’ve had it before. It was terrible, too. But apparently @Xplornet has improved its services. We just called them. We have had it with Telus!!!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Making8 Adam J. Humphreys (@Making8) reported from Calgary, Alberta

    If @Telus offers Telus Tv Plus with your internet know that it doesn’t work with Apple Airplay without serious issues that they are aware of. They offered free HBO and Crave. However their interface is so bad it’s not worth it.

  • puppygranate nihility ⚫️ (@puppygranate) reported

    TELUS IS SO ******* BAD PLEASE CAN I GET MORE THAN 1 MBPS

  • NikeshK91889695 Nikesh Kumar (@NikeshK91889695) reported

    STOP: if you are to switch your home internet to @ShawInfo . Worst ever. I had @TELUS for 2 years and never had any issue

  • lifeafterskiing lifeafterskiing (@lifeafterskiing) reported

    Update after 10 days...I still can't retrieve my #telus invoices, @TELUSsupport DM'd answering the original thread and said someone will call. Nothing! Customer service on par as normal! Well done @TELUS

  • JenFrYrEyesOnly JMA (@JenFrYrEyesOnly) reported

    @TELUSsupport telus I need your help asap please ?

  • ballisticpantz Benjamin Ferguson (@ballisticpantz) reported

    Holy 💩 @TELUS, just wanted to send my appreciation for the reenactment of Dickens’ Great Expectations that you’re providing in the lobby of my condo today from 2-7PM. Even the GARBAGE BAG IN MY HAND wasn’t enough to show I wasn’t there for a new ISP

  • robhurry21 Rob Hurry (@robhurry21) reported

    @TELUS what's with the terrible commercials? Why would Telus cut all the good commercials o Super Bowl Unday? Terrible

  • TerriAd19616659 Terri#NeverNotley,Trudeaumustgo (@TerriAd19616659) reported

    @TA38720548 @GenevoMundi That is why I will never use anything from telus. Something went wrong with mine. Made an appt three times. The first time he came in a hazmut suit and wouldn't come in the house. Wanted to tell me how to fix it. Didn't show up the other times. And I took vacation days for it.

  • 4K_NInvestor20 Nicolas Shay (@4K_NInvestor20) reported

    @TELUS thanks for your **** service. You now will have a law suite on your hands for the multiple times I’ve had to call to get my services fixed because you can’t properly train people

  • sheildmaiden33 Scared, but doing it anyway Viking (@sheildmaiden33) reported

    Wow @Bell this is the third time this year that your #Fibe service has failed at a big TV moment. What a load of junk. Good thing @TELUS #Telusmobility and casting sevices are here to save the day. Thanks #Telus. Cancelling my service right now 🤨