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Telus Outage Report in Turner Valley, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Turner Valley, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Turner Valley, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 48% Internet (48%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Turner Valley, Alberta

Latest outage, problems and issue reports in Turner Valley and nearby locations:

  • communik8e
    Katie 🇨🇦🌸 (@communik8e) reported from Municipal District of Foothills No. 31, Alberta

    @jizzard56 @TELUS Yes, we’ve had it before. It was terrible, too. But apparently @Xplornet has improved its services. We just called them. We have had it with Telus!!!

  • ArsenaultKeith
    Keith arsenault (@ArsenaultKeith) reported from Municipal District of Foothills No. 31, Alberta

    @shvonneshepherd @TELUSsupport We have a Telus hub that’s not working right now and my Internet is barely working on my phone via LTE

  • communik8e
    Katie 🇨🇦🌸 (@communik8e) reported from Municipal District of Foothills No. 31, Alberta

    @bertbakarac @TELUS It’s pretty bad. We can occasionally stream a movie but not without it buffering 400x. Absolutely infuriating.

  • CoryBMorgan
    Cory Morgan (@CoryBMorgan) reported from Municipal District of Foothills No. 31, Alberta

    @kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • rubbertrout_
    rubbertrout (@rubbertrout_) reported

    @TELUS your home internet is terrible. Just sayin’.

  • BKCOdotCA
    BKco.ca (@BKCOdotCA) reported

    We have 1 bar of 3G cell service that we boost to 1 bar of LTE. From that signal our hub attempts to provide us with wifi... Running an online business with 3 mbps is not ideal, it’s painful actually, some days I could drop kick that Telus hub across the hay field.

  • breesorley
    bree sorley (@breesorley) reported

    @Shawhelp Shaw sucks! Customer service sucks! Everything about Shaw sucks. Google Shaw complaints you will see for yourself. Go to Telus people!! I'm spreading the word!

  • breesorley
    bree sorley (@breesorley) reported

    @ShawInfo Shaw sucks! Customer service sucks! Everything about Shaw sucks. Google Shaw complaints you will see for yourself. Go to Telus people!! I'm spreading the word!

  • CanuckScots
    Scots Canuck 🇨🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈 (@CanuckScots) reported

    @TELUSsupport AGAIN, more rubbish from Telus. Promised to call between 7 and 8 tonight to fix THE SAME PROBLEM I have been asking them to fix. Guess what?...THEY DID NOT CALL! Worst customer service EVER!!

  • ChrisbWells
    Chris Wells (@ChrisbWells) reported

    @frugalfrivolous @youseepeeYYC @Drew__Barnes Apple, Samsung, Huawei, LG, Tesla, Telus, Bell, Rogers, Shaw...all straight up, honest brokers of business, but that CNRL...they’re the real bad ones...

  • stephenwrites
    Stephen Graham King (@stephenwrites) reported

    Terrible customer service week. @TELUS @BestBuyCanada @PurolatorInc You need to do better. It's not enough to have people make no attempt to help but do it politely. You have to actually provide solutions.

  • DeakMusings
    Thomas "Stop all Coal Mines in The Rockies"!! (@DeakMusings) reported

    @ursamajor88 Companies that outsource jobs should be penalized. For example Telus's technical support department is located in Guatemala. Great for that country but bad for Alberta and Canada. We need jobs not automation!!

  • gradientghost
    (de)composition in a cardboard box (@gradientghost) reported

    is it just me or is the website for shaw internet an absolute useless hole where links take you in a circle of nothingness and pointless images that dont link to information or services anyway what internet do y'all use we are unlikely to get the telus PWD deal bc it seems slow

  • WRMII
    WRM2 (@WRMII) reported from Brampton, Ontario

    @sadiafahim8 @TELUS @TELUSsupport Stop complaining about every service provider online. You're clearly a moron.