Telus Outage Report in Turner Valley, Alberta
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Turner Valley, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Turner Valley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 08: Problems at Telus
Telus is having issues since 05:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (54%)
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Phone (23%)
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Wi-fi (10%)
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TV (6%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map Near Turner Valley, Alberta
The most recent Telus outage reports came from the following cities: Turner Valley.
| City | Problem Type | Report Time |
|---|---|---|
 Turner Valley |
Phone | |
| Black Diamond |
Internet | |
| Turner Valley |
Internet | |
| Black Diamond |
Internet | |
| Turner Valley |
TV | |
| Black Diamond |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Turner Valley, Alberta
Latest outage, problems and issue reports in Turner Valley and nearby locations:
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Keith arsenault
(@ArsenaultKeith) reported
from
Municipal District of Foothills No. 31, Alberta
@shvonneshepherd @TELUSsupport We have a Telus hub that’s not working right now and my Internet is barely working on my phone via LTE
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Keith arsenault
(@ArsenaultKeith) reported
from
Municipal District of Foothills No. 31, Alberta
@ve6td @TELUSsupport We are close to big sky barbeque and our Telus hub is not working and my phone Internet is barely working
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Cory Morgan
(@CoryBMorgan) reported
from
Municipal District of Foothills No. 31, Alberta
@kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again
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Katie 🇨🇦🌸
(@communik8e) reported
from
Municipal District of Foothills No. 31, Alberta
@jizzard56 @TELUS Yes, we’ve had it before. It was terrible, too. But apparently @Xplornet has improved its services. We just called them. We have had it with Telus!!!
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Cory Morgan
(@CoryBMorgan) reported
from
Municipal District of Foothills No. 31, Alberta
@1999roots @SheilaGunnReid @DeanLeask Depends on how badly you want reliable service I guess. No other options here but Telus hub and Explorenet which are both terrible
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Katie 🇨🇦🌸
(@communik8e) reported
from
Municipal District of Foothills No. 31, Alberta
@bertbakarac @TELUS It’s pretty bad. We can occasionally stream a movie but not without it buffering 400x. Absolutely infuriating.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Nikita Kalonji
(@NikitaKalonji) reported
from
Calgary, Alberta
Of course @TELUSsupport @TELUS now has a @BET channel connectivity issue and my movie has stopped streaming 😩😩😩 #LiveStreaming #FavouriteSonbet #teluscable
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happyface
(@ed_gwt) reported
@TELUS Telus is the worst internet provider in Canada, it will increase your rate every year and give you a **** like speed. The fiber only applies to new house. I hope the StarLink system will be complete sooner . So no one has to bare telus fked up internet service anymore.
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ollie ♡’s kat
(@tqnjirous) reported
these stupid telus people won’t stop harassing us smh
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Reedz
(@RReedzz1) reported
Love getting random packet loss daily that has to do with my ISP making every game unplayable and streaming not an option. If this happens during the GLL Finals tmrw I'm gonna freak out You guys are dog **** @Eastlink , switching to @TELUS later this week.
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Mohammad Aswan
(@MohammadAswan1) reported
How to get a job in a @TELUSsupport I want to be a part of @TELUS and work for it, so that I can prove myself and I wanna make my passion true please help me.
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Michael Caccamo
(@The__Cack) reported
Can't believe the gongshow @TELUS today. Customer tries to take advantage of employees, doesn't get what he wants and becomes belligerent and irate. Then he returns to harrass other customers and employees. THEN the other customer gets mad at employees for trying to de-escalate.
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Colin Whitton
(@colindwhitton) reported
@SweetGeorgia_77 Unplug everything, it will reset everything. Maybe plug in something different where the Telus is plugged into the tv to determine if it is the Telus Box or he TV. If it is the Telus Box call tech support they are actually good. Had my fair share of issues and they are good.
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Grumpy Dad🇨🇦
(@jfburns1972) reported
@OilBeak Shaw would have to give me free service to go back to them. At least when Telus messes up I get an apology and some compensation. Shaw doesn’t even apologize to their mistakes.
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Michel Smith
(@beckwithff8) reported
Why do I spend so much for a phone plan @TELUS and get a max of two bars everywhere I go and have the slowest service?
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run2live
(@ruun2live) reported
Anyone else there having issues with Telus? Called waited 40 mins on hold to be told that he couldn’t help me the renewal team would reach out in 2-5 days. Absolutely unacceptable #telus poor service #telussucks