Telus

Telus Outage Report in Turner Valley, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Turner Valley, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Turner Valley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Turner Valley, Alberta 12/01/2025 07:25

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Turner Valley, Alberta

The most recent Telus outage reports came from the following cities: Turner Valley.

Loading map, please wait...
City Problem Type Report Time
CanadaTurner Valley Phone
CanadaBlack Diamond Internet
CanadaTurner Valley Internet
CanadaBlack Diamond Internet
CanadaTurner Valley TV
CanadaBlack Diamond Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Turner Valley, Alberta

Latest outage, problems and issue reports in Turner Valley and nearby locations:

  • CoryBMorgan Cory Morgan (@CoryBMorgan) reported from Municipal District of Foothills No. 31, Alberta

    @kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again

  • ArsenaultKeith Keith arsenault (@ArsenaultKeith) reported from Municipal District of Foothills No. 31, Alberta

    @shvonneshepherd @TELUSsupport We have a Telus hub that’s not working right now and my Internet is barely working on my phone via LTE

  • ArsenaultKeith Keith arsenault (@ArsenaultKeith) reported from Municipal District of Foothills No. 31, Alberta

    @ve6td @TELUSsupport We are close to big sky barbeque and our Telus hub is not working and my phone Internet is barely working

  • communik8e Katie 🇨🇦🌸 (@communik8e) reported from Municipal District of Foothills No. 31, Alberta

    @jizzard56 @TELUS Yes, we’ve had it before. It was terrible, too. But apparently @Xplornet has improved its services. We just called them. We have had it with Telus!!!

  • communik8e Katie 🇨🇦🌸 (@communik8e) reported from Municipal District of Foothills No. 31, Alberta

    @bertbakarac @TELUS It’s pretty bad. We can occasionally stream a movie but not without it buffering 400x. Absolutely infuriating.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • ItsWhiskerzz Dylan (@ItsWhiskerzz) reported

    @MangoOriginal @Suzaaaku Telus is a massive company and wouldn’t have an issue with 50k - its like how I got paid for Canadian Nats cause it was Ubisofts money. NorthernArena only struggles if its their own money / thing to give; not when its others.

  • LLSaunier Lynda-Lee Saunier (@LLSaunier) reported

    @TELUSsupport Yup you just redirect rather than resolve problems. Like I said “what happened to customer service”. Is this a foreign concept to Telus. They are so big the customer is irrelevant?

  • jimmykahn Scott Edwards (@jimmykahn) reported

    @TELUSsupport Hey there! I've noticed that, after switching to Telus from Sasktel, my voice calls cut out every 5-10 seconds. It's about 1 second of silence then voice contact resumes. Resembles a normal call when the other party has a "call waiting" notification.

  • torontosports67 Evan (@torontosports67) reported

    Hey, @Telus @Bell and @Rogers: I live just outside of Hamilton. There are a lot of us here, and the population is growing like wildfire. Can we maybe get more than a single bar of service out here? If not, I could just pay for a quarter of my bill. That would be fair.

  • MitchellEve Mitchell Eve (@MitchellEve) reported

    A phone I ordered from @TELUS which was "delivered" on December 2 was "lost" by @UPS_Canada and the situation still has not been resolved... both parties have provided terrible customer service and I'm still out a phone.

  • CommanderdD EARTH Federation: #CommanderD (@CommanderdD) reported

    @Allan_MacD my 19 years of retail experience, 9 of those years at a Telus dealer Regional Head office, is a large Retail Background. I am being overly Professional about that incident. it involves "unlawful use of force" + "physical assault" = criminal charges.

  • Hrbngr_of_btfl Gen_Grevious ∞ (@Hrbngr_of_btfl) reported

    @justjennni @TELUS They are. I'm so sick of the way they treat their customers.

  • Mcboh5 Mark (@Mcboh5) reported

    @marcusp11 @TELUS Dump Telus. The service isn't worth the cost anyway.

  • SusanAnnau Susan Annau (@SusanAnnau) reported

    @JbnJack @Eastlink @TELUS One would think it would be cheaper to keep a customer before looking for new customers. It works with employees too.

  • Ryansisson7 VWbugNuT (@Ryansisson7) reported from Surrey, British Columbia

    @TELUS How many times do I have to say NO to your co stant barrage of phone calls about switching my service? YOU ARE HARRASING ME. I'm not giving any info to the call center that for all I know is the same call center full of CRA scammer callers. TAKE NO FOR AN ANSWER!