Telus Outage Report in Turner Valley, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Turner Valley, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Turner Valley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (27%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (5%)
Live Outage Map Near Turner Valley, Alberta
The most recent Telus outage reports came from the following cities: Black Diamond.
| City | Problem Type | Report Time |
|---|---|---|
 Black Diamond |
Internet | |
| Turner Valley |
Phone | |
| Black Diamond |
Internet | |
| Turner Valley |
Internet | |
| Black Diamond |
Internet | |
| Turner Valley |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Turner Valley, Alberta
Latest outage, problems and issue reports in Turner Valley and nearby locations:
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Cory Morgan
(@CoryBMorgan) reported
from
Municipal District of Foothills No. 31, Alberta
@kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again
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Keith arsenault
(@ArsenaultKeith) reported
from
Municipal District of Foothills No. 31, Alberta
@shvonneshepherd @TELUSsupport We have a Telus hub that’s not working right now and my Internet is barely working on my phone via LTE
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Keith arsenault
(@ArsenaultKeith) reported
from
Municipal District of Foothills No. 31, Alberta
@ve6td @TELUSsupport We are close to big sky barbeque and our Telus hub is not working and my phone Internet is barely working
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Katie 🇨🇦🌸
(@communik8e) reported
from
Municipal District of Foothills No. 31, Alberta
@bertbakarac @TELUS It’s pretty bad. We can occasionally stream a movie but not without it buffering 400x. Absolutely infuriating.
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Katie 🇨🇦🌸
(@communik8e) reported
from
Municipal District of Foothills No. 31, Alberta
@jizzard56 @TELUS Yes, we’ve had it before. It was terrible, too. But apparently @Xplornet has improved its services. We just called them. We have had it with Telus!!!
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Cory Morgan
(@CoryBMorgan) reported
from
Municipal District of Foothills No. 31, Alberta
@1999roots @SheilaGunnReid @DeanLeask Depends on how badly you want reliable service I guess. No other options here but Telus hub and Explorenet which are both terrible
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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@BCislander
(@BCislander888) reported
@TELUSsupport All equipment returned..every month I call @Telus they tell me it will be corrected next billing but never happens. After 3 weeks usage the bill was $77 and I disconnected,a month later $177, a month after $327. What kind of service is that to endure as a senior? #telus do better
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Lynda-Lee Saunier
(@LLSaunier) reported
@TELUSsupport Oh my gosh now they want a PM. I spent weeks trying to resolve other issues including over charges. All requests were dragged or, ignored or unresolved. But remotely tampering with account is crossing a whole new boundary!! #beware of #Telus
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Laharl
(@SpaceMutiny) reported
I only decided to get tested when I was using Telus's Heath app and just plugged in two of the major issues I have been having for the past few days now (Running Hot and cough) into it and both times it says, "You may have the plague. Maybe get tested." So I did.
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Ashley
(@Ashmojo7) reported
@ketandonda Plus now @TELUS ******* charges the 1.5% cc fee on your bill. Go **** yourselves🖕🏻
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🇨🇦 Kill Bill C-11 | Save Our Democracy 🇺🇸
(@robwasylciw) reported
Has anyone ever won anything when you redeem points with @TELUS ? I’ve entered many contests. Never won anything. I’ve also never heard of anyone winning anything. No communications. No winners announcements. Is this just a good scam they have?
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Angelo
(@MasterVall) reported
@TELUSsupport Text wasn’t going out! I rebooted it many times over the last 2 weeks! It looks now it started to work. I hope I won’t have more issues. As a recent customer to Telus I was very upset running to that issue.
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Mike Olson
(@Mrolson74) reported
from
Hope, British Columbia
@smitty_mark So @Telus way of dealing with an issue is to not to have managers call back if the escalation desk does not have an appropriate answer. The solution is no call back. Coming from this it appears that Telus does not value the business I have provided them.
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Lynda-Lee Saunier
(@LLSaunier) reported
@TELUSsupport Oh my gosh worse experience ever!!!! #telus my account is being remotely altered. Very unsettling will definitely change service providers. Be careful Canadian consumers
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Perry
(@macpm3) reported
@Bryson_M So frustrating. Current Telus customer and their “sale” offer to me right now is 85/mo for 50gb and 90/mo for 100. Currently paying 80 for 20gb.
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takiyamyam
(@teamsmiyahara) reported
For such a large company, @TELUS, your UX is beyond terrible. I can't even view my invoice.. what is going on?