Telus

Telus Outage Report in Turner Valley, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and tv.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Turner Valley, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Turner Valley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Turner Valley, Alberta 04/28/2025 14:10

April 28: Problems at Telus

Telus is having issues since 09:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Phone (19%)

    Phone (19%)

  3. TV (10%)

    TV (10%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Turner Valley, Alberta

Latest outage, problems and issue reports in Turner Valley and nearby locations:

  • ArsenaultKeith Keith arsenault (@ArsenaultKeith) reported from Municipal District of Foothills No. 31, Alberta

    @shvonneshepherd @TELUSsupport We have a Telus hub that’s not working right now and my Internet is barely working on my phone via LTE

  • communik8e Katie 🇨🇦🌸 (@communik8e) reported from Municipal District of Foothills No. 31, Alberta

    @jizzard56 @TELUS Yes, we’ve had it before. It was terrible, too. But apparently @Xplornet has improved its services. We just called them. We have had it with Telus!!!

  • communik8e Katie 🇨🇦🌸 (@communik8e) reported from Municipal District of Foothills No. 31, Alberta

    @bertbakarac @TELUS It’s pretty bad. We can occasionally stream a movie but not without it buffering 400x. Absolutely infuriating.

  • CoryBMorgan Cory Morgan (@CoryBMorgan) reported from Municipal District of Foothills No. 31, Alberta

    @kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Wileypete Wileypete (@Wileypete) reported

    @RogersHelps @Rogers convinced me to switch back from @telus but someone made a mistake setting up my plan. No online options available to fix or even cancel(again), so stuck waiting an hour+ wait to get this fixed with no end in sight!

  • T_I_T_Society Name cannot be blank (@T_I_T_Society) reported

    @Mintmobile Someone has never met Telus.

  • SemperSitiens Robert (@SemperSitiens) reported

    @DebTood @RachelNotley BC NDP allows private fee for service medical clinics that charge up to $10k per person per year. They also allow Telus Health to charge patients directly So will Alberta NDP follow their lead.

  • Isabell53546571 Isabella Grace (@Isabell53546571) reported

    @HilerTamara I don’t know, but who’s it’s internet supplier? Telus is ****, above ground, nevermind trying to tweet from a mother’s basement bunker.

  • rawrscal Rascal (@rawrscal) reported

    @heyGuhRL @TELUS this vid feels like u are held hostage wtf 😭😭

  • Isabell53546571 Isabella Grace (@Isabell53546571) reported

    @searcher9090 Except Telus internet. It sucks.

  • Aquairena Irena Li (@Aquairena) reported

    @Fidomobile I decide to pay more with @TELUS for better service and correct bills. Very frustrated with your service😠😠😠

  • erikaglover Erika Glover (@erikaglover) reported

    @TELUSsupport I can’t login to the new app, keep getting a ‘Login failed, try again later’ error since the upgrade. I’ve uninstalled, reinstalled, restated, nothing works. I can login fine to the MyTelus & Telus connect apps… old OptikTV worked fine. Anything else I can try?

  • SpottyVex Vex 🖤💜💚 (@SpottyVex) reported

    anyone have suggestions for a good phone provider (Canada) other than Telus? I'm paying out the nose and their customer service is not great

  • LaceyLaceyp Lacey (@LaceyLaceyp) reported

    @Qualifyfor @TELUSsupport Terrible service from ADT by Telus. ADT used to be excellent. I have spent literally hours trying to get an additional few decals. I don’t recommend this service to anyone. Look elsewhere.