Telus

Telus Outage Report in Turner Valley, Alberta

No problems detected

If you are having issues, please submit a report below.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Turner Valley, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Turner Valley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Turner Valley, Alberta 03/30/2026 18:05

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Turner Valley, Alberta

Latest outage, problems and issue reports in Turner Valley and nearby locations:

  • CoryBMorgan Cory Morgan (@CoryBMorgan) reported from Municipal District of Foothills No. 31, Alberta

    @kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again

  • ArsenaultKeith Keith arsenault (@ArsenaultKeith) reported from Municipal District of Foothills No. 31, Alberta

    @shvonneshepherd @TELUSsupport We have a Telus hub that’s not working right now and my Internet is barely working on my phone via LTE

  • communik8e Katie 🇨🇦🌸 (@communik8e) reported from Municipal District of Foothills No. 31, Alberta

    @bertbakarac @TELUS It’s pretty bad. We can occasionally stream a movie but not without it buffering 400x. Absolutely infuriating.

  • communik8e Katie 🇨🇦🌸 (@communik8e) reported from Municipal District of Foothills No. 31, Alberta

    @jizzard56 @TELUS Yes, we’ve had it before. It was terrible, too. But apparently @Xplornet has improved its services. We just called them. We have had it with Telus!!!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • caffein3_fiend 😷 Bri Wears Masks in Public (@caffein3_fiend) reported

    I missed North Bay. Also I would like it known that I had cel service the WHOLE DRIVE thank u Telus #FreeOfFreedomMobile

  • MikeBonBike Mike (@MikeBonBike) reported

    @TELUSsupport In case you were wondering how it’s going @TELUS is now demanding we file a police report for a phone that that was never once in our custody. So… way to treat a long time customer.

  • NurseNerdy Lori (@NurseNerdy) reported

    @TELUSsupport morning! Just wondering if you have guidance on getting the telus TV+ app to work? I’m not at home, have turned on 2FA, able to logon to your webpage and other apps, but the TV+ app fails to allow me to login. Thanks in advance!

  • yosieHRLaw Yosie Saint-Cyr 🇨🇦🍁🇲🇶🇺🇦 (@yosieHRLaw) reported

    What is wrong with @TELUS ? Since they bought ADT everything is screwed up. No problems for 5 years paying pre-authorized now they’ve stopped it and sending me invoice 2 days before it is due!!!!

  • KalkWoody Woody Kalk (@KalkWoody) reported

    @LanceStorm @TELUS @TELUSsupport I gave up on Telus when they charged me for three phone lines when they hadn’t turned the first one one. Their solution was pay the bill and we will give you a credit when they straighten it up. My wife was real pregnant and we had no phone. Complete incompetence.

  • TELUSsupport TELUS Support (@TELUSsupport) reported

    @NurseNerdy Alright then that means it'll be at the account level and unfortunately it requires agent intervention. You can reach our team directly at 1-888-811-2323 and advise that you're having issues logging in, but that your My TELUS credentials are fine. They'll get it sorted for you!

  • recruitcyn cynthia mccutcheon (@recruitcyn) reported

    @RCMPNS The alert was on the radio but not received on my cell phone...telus network.

  • ScimeJohn John Scime (@ScimeJohn) reported

    @TELUSsupport any word on when Telus will improve service in rural Niagara? I need a phone that works, I get one bar and lots of dropped calls. This is my only phone and yes I have wifi calling on as well.

  • SwampThingsGG SwampThings (@SwampThingsGG) reported

    Will be streaming the @Telus Apex Series in 25, come hang out and see how Random Rambo’s Do!

  • DrHissyPissy DR.HISSY PISSY 6 G SIGNAL🛸 (@DrHissyPissy) reported

    **** that. I already paid over 200 for ******* warranty that didn Jack ****. I’m not paying Apple any more!!! I complained to Telus and mentioned plans of other companies … the loyalty department actually gave me a pretty good deal for once. !