Telus

Telus Outage Report in Turner Valley, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Turner Valley, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Turner Valley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Turner Valley, Alberta 02/15/2026 05:35

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near Turner Valley, Alberta

The most recent Telus outage reports came from the following cities: Black Diamond.

Loading map, please wait...
City Problem Type Report Time
CanadaBlack Diamond Internet
CanadaTurner Valley Phone
CanadaBlack Diamond Internet
CanadaTurner Valley Internet
CanadaBlack Diamond Internet
CanadaTurner Valley TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Turner Valley, Alberta

Latest outage, problems and issue reports in Turner Valley and nearby locations:

  • communik8e Katie 🇨🇦🌸 (@communik8e) reported from Municipal District of Foothills No. 31, Alberta

    @jizzard56 @TELUS Yes, we’ve had it before. It was terrible, too. But apparently @Xplornet has improved its services. We just called them. We have had it with Telus!!!

  • communik8e Katie 🇨🇦🌸 (@communik8e) reported from Municipal District of Foothills No. 31, Alberta

    @bertbakarac @TELUS It’s pretty bad. We can occasionally stream a movie but not without it buffering 400x. Absolutely infuriating.

  • CoryBMorgan Cory Morgan (@CoryBMorgan) reported from Municipal District of Foothills No. 31, Alberta

    @kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • NorthZenArcher Fred Matthews (@NorthZenArcher) reported

    on my cell phone because I had to use data to do my work and received nothing. When I was talking to Customer Loyalty, I asked to speak to a manager and was repeatedly stalled even after indicating that I am on the verge of cancelling all of my Telus services.

  • NorthZenArcher Fred Matthews (@NorthZenArcher) reported

    in May that the in town live in does not have the infrastructure to allow Telus to offer Internet 75. Apparently, that changed but I was never notified I could upgrade. In the time I waited for tech support, a thief entered my backyard where I park my car and syphoned the gas

  • ChadOhman Чад (Chad) 🇺🇦  (@ChadOhman) reported

    @DemonBisssh666 Not one outage in three years on Telus fibre

  • soykato Victoria Lain (@soykato) reported

    @TELUS @TELUSsupport received an email that my #TelusHub has been blocked for being removed from its service location. It has not moved from my living room?? Would love if you could at least TRY to provide me with the internet services I pay for.

  • trendy_wendy1 𝚠𝚎𝚗𝚍𝚎𝚕𝚕 (@trendy_wendy1) reported

    @TELUS @TELUSsupport I’m so annoyed with your services. Two weeks ago your customer service rep had to reset my PVR cuz there was an error and now it’s messed up again. My internet never works properly either despite you guys telling us it’s fine. Why am I paying you so much!

  • NorthZenArcher Fred Matthews (@NorthZenArcher) reported

    @TELUS when are you going to stop teaching your customer service representatives to be dishonest? On July 28th, 2022 I went into the Telus store in Lloydminister, AB and purchased a Smart Camera to install to keep surveillance on my back yard where I park my vehicle and to watch

  • Eugene0negin Mike Malores (@Eugene0negin) reported

    @TELUS WORST customer service EVER! Do you really not value your business? Darren Entwistle should be ashamed of the company he's running. 4 install appointments, all cancelled and postponed. This usually happens AFTER customers begin their services. 3 weeks, still no service.

  • kjames_2001 Ken James (@kjames_2001) reported

    @TranBC Maybe it's time to pressure companies like Bell, Telus and Rogers to eliminate no service areas on highways in BC, it's 2022 and even on highways like 1, 3, 5, 16, 93, 95 and 97...some of the highest tourist travelled highways in the province have large no service areas.

  • justjennni jenni (@justjennni) reported

    @DemonBisssh666 Telus was awful for me. I’ve switched to @ParkPowerLtd for internet. It’s amazing and significantly less money!

  • The_HeadCrusher Matt Goddard (@The_HeadCrusher) reported

    @BJB_says @LanceStorm Oh I get it, we were on the wait list for about 10 months, besides he silicon shortage which delayed production they have been slow to roll out a large number at once for fear of overloading the system and then everyone internet slows down, like Telus did with the smart hub.