Telus

Telus Outage Report in Turner Valley, Alberta

No problems detected

If you are having issues, please submit a report below.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Turner Valley, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Turner Valley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Turner Valley, Alberta 12/09/2025 11:35

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Turner Valley, Alberta

The most recent Telus outage reports came from the following cities: Turner Valley.

Loading map, please wait...
City Problem Type Report Time
CanadaTurner Valley Phone
CanadaBlack Diamond Internet
CanadaTurner Valley Internet
CanadaBlack Diamond Internet
CanadaTurner Valley TV
CanadaBlack Diamond Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Turner Valley, Alberta

Latest outage, problems and issue reports in Turner Valley and nearby locations:

  • CoryBMorgan Cory Morgan (@CoryBMorgan) reported from Municipal District of Foothills No. 31, Alberta

    @kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again

  • communik8e Katie 🇨🇦🌸 (@communik8e) reported from Municipal District of Foothills No. 31, Alberta

    @bertbakarac @TELUS It’s pretty bad. We can occasionally stream a movie but not without it buffering 400x. Absolutely infuriating.

  • communik8e Katie 🇨🇦🌸 (@communik8e) reported from Municipal District of Foothills No. 31, Alberta

    @jizzard56 @TELUS Yes, we’ve had it before. It was terrible, too. But apparently @Xplornet has improved its services. We just called them. We have had it with Telus!!!

  • ArsenaultKeith Keith arsenault (@ArsenaultKeith) reported from Municipal District of Foothills No. 31, Alberta

    @shvonneshepherd @TELUSsupport We have a Telus hub that’s not working right now and my Internet is barely working on my phone via LTE

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • karamalu maybe: kara (@karamalu) reported

    Hey @TELUS @TELUSsupport I’ve been with you for almost three years on a plan that I never even use half my data, and your thanks to me is to increase my monthly bill? And give me nothing extra? Not cool.

  • cdnstudent Nick (@cdnstudent) reported

    @TELUSsupport I see on the Telus website lots of things referencing a deal on your home services if you also have Telus or Koodo mobility services, is that for new customers only and if not then how do I link/get system to recognize my mobility service for deals. Thanks!

  • gazpachodragon Alipy (@gazpachodragon) reported

    @TELUSsupport is your service broken? Optik tv not working and the Telus assist/support seem to just be spinning too so I can't troubleshoot.

  • SheilaGault3 Sheila Gault (@SheilaGault3) reported

    @madnomadic I think it is going to be bye bye Telus for me after 22 yrs as a customer

  • GotJuiceCTD johnny (@GotJuiceCTD) reported

    @JT_Fisherman @granger_cc My 6 month average is above 100 Down and 20 Up. And with no limits, I am far better off. My Telus plan was the max 500Gb, and I was tired of exceeding that each month and paying an extra 30-100/month. Plus the double billing that happened twice, I just had enough. Starlink FTW

  • 4rizzle25 Amin Yur’maam (@4rizzle25) reported

    @TELUSsupport @cartoonist62 @TELUS So now the piece of **** scammers can bypass the robot blockers… fix your god damn system!

  • BrettNeilson Brett Neilson (@BrettNeilson) reported

    @MobileSyrup Rogers. I consistently get service in east-central Alberta where Telus and Bell have zero

  • FreddyStoneTV Freddy Stone TV (@FreddyStoneTV) reported

    Sorry everyone. @Telus had an outage now my @OBSProject is ***** on load properly... Not sure What ******** happened, but I think we're done for this evening. Hopefully, see you tomorrow!

  • MikeMcLaren18 Mike McLaren (@MikeMcLaren18) reported

    @AppenGlobal Twitter is the last resort of a desperate person. I’ve tried the standard means. It seems that Appen needs support desk help. I chose Appen, should take my skills to Telus or another competitor? There ARE jobs needing to be filled according to LinkedIn. Pls help. Thx

  • ABAndreFrog2 Andre (@ABAndreFrog2) reported

    @telusmobility Why is it that Telus mobility customer service so bad. Telus keeps people on hold for hours and they don’t resolve issues promptly . I’m very disappointed with Telus service.