Telus

Telus Outage Report in Turner Valley, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Turner Valley, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Turner Valley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Turner Valley, Alberta 03/16/2026 11:35

March 16: Problems at Telus

Telus is having issues since 08:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (22%)

    Phone (22%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Turner Valley, Alberta

Latest outage, problems and issue reports in Turner Valley and nearby locations:

  • communik8e Katie 🇨🇦🌸 (@communik8e) reported from Municipal District of Foothills No. 31, Alberta

    @jizzard56 @TELUS Yes, we’ve had it before. It was terrible, too. But apparently @Xplornet has improved its services. We just called them. We have had it with Telus!!!

  • CoryBMorgan Cory Morgan (@CoryBMorgan) reported from Municipal District of Foothills No. 31, Alberta

    @kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again

  • ArsenaultKeith Keith arsenault (@ArsenaultKeith) reported from Municipal District of Foothills No. 31, Alberta

    @shvonneshepherd @TELUSsupport We have a Telus hub that’s not working right now and my Internet is barely working on my phone via LTE

  • communik8e Katie 🇨🇦🌸 (@communik8e) reported from Municipal District of Foothills No. 31, Alberta

    @bertbakarac @TELUS It’s pretty bad. We can occasionally stream a movie but not without it buffering 400x. Absolutely infuriating.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • bonersrule Brüste (@bonersrule) reported

    @telusmobility since switching to Telus Mobility in May, I keep having my S20 Ultra reboot itself (3 times just today) It seems to be fine with other providers SIM cards, or with no SIM card, just wondering if you trigger these restarts some how, or if I have a bad SIM some how

  • MarcDFroese Marc D. Froese 🖋🌎 (@MarcDFroese) reported

    @David_Moscrop @TekSavvyBuzz @RogersHelps How old is your modem? If it’s been more than three years since you got it from Rogers it’s probably needing replacement. I had the same problem a while back and Telus sent out a newer modem. Problem solved.

  • canuckski17 bruh (@canuckski17) reported

    @FidoSolutions I didn’t get credited for your poor service. Will it be in the next bill? I’m going to switch to @Telus where they take care of their customers if I don’t get a credit.

  • NisforNora Chi$ (@NisforNora) reported

    I can’t believe this, company is playing a game on slack. 5 prices and I haven’t won anything. I keep finding the clues but I’m slow. I blame Telus😭

  • patient29 Phil (@patient29) reported

    @telusmobility Been scammed for months without realizing by a third party app I never registered for and you guys refuse to provide explanation or credit. Agents is saying telus is not responsible for third party charges even though its coming out of my telus bill.

  • Kingelin1 Alison Kingelin 🇨🇦🇺🇦 (@Kingelin1) reported

    @brittlestar I pay way more than that with Telus for only 10 GB because I signed a contract with them two years ago. Providers never offer these deals to existing customers and you can’t get it unless you break your contract $$ and go elsewhere. This is another way they unfairly make money.

  • Gavin_2112 Gavin (@Gavin_2112) reported

    @RogersHelps Rogers Mobile data is down AGAIN! I just can't anymore! Time to move to Telus. #rogersoutage

  • nuclearambo Mike (@nuclearambo) reported

    @FriendlyFuture @YEGNewcomers @TELUS Telus is a piece of ****

  • mayorblaine Blaine (@mayorblaine) reported

    @xraydares @TELUS They’re awful. @shaw is equally awful. Do not care if you’ve been loyal or not.

  • letsgetitbetter MOT - momOfthree🟥 (@letsgetitbetter) reported

    @Victoria59L @teririch Toronto closed wading pools as need cell phones during emergencies when Rogers was out, but they use Telus. Why do I assume it’s this level competency? Experience sucks so much of the time.