Telus Outage Report in Vanneck, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Vanneck, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Vanneck and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (54%)
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Phone (23%)
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Wi-fi (10%)
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TV (6%)
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Total Blackout (4%)
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E-mail (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Vanneck, Ontario
Latest outage, problems and issue reports in Vanneck and nearby locations:
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Mark Hickie
(@MPHickie) reported
from
London, Ontario
@Jayd_Ink As an YYC Shaw & Telus customer in Ontario visiting family, I’m as happy with Rogers as I am with Air Canada right now. Our flight down here was canceled twice, rebooked & then modified 3 times alone. No compensation at all. And now this from Rogers! A ridiculous service debacle!
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Keegan Goerz
(@KeeganGoerz) reported
from
London, Ontario
@saschasegan was reading the Speedtest for Canada and trying to understand the Telus/Bell result. Is it that their 5G works by using 5G and LTE at the same time, hence “5G is just another band on top of LTE”? In short, are they doing MIMO with multiple LTE signals & 1 5G signal?
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Timea Janos
(@Timeafit) reported
from
London, Ontario
@TELUSsupport is London Ontario network completely down? Says no service for my entire family? We are all Telus!
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Gapper Habs Fan 76
(@OriginalGoo22) reported
from
London, Ontario
@howiethomas @KrisLipscombe @ChristyMin @chevrolet @Nike @TELUS @TSN_Sports They do but it doesn’t mean their sponsor $ is allocated to anyone other than the men’s program. Don’t get me wrong I would love to see it and think they deserve the coverage. I just think you have to get the sponsors to buy in that it’s worth it and for us to support it🚨🏆🇨🇦
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EMSADRC2012 ( Jose Sa ) 🇨🇦🇵🇹
(@emsadrc2012) reported
from
London, Ontario
Is TELUS service down?
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Keegan Goerz
(@KeeganGoerz) reported
from
London, Ontario
@evefavretto @saschasegan @TELUS I mean fair enough I guess. SIM swap scams are getting to be a massive problem… and given how attached folks are to their phone number it would be really rough to have to get a new one.
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Frank
(@FGluns) reported
from
London, Ontario
@D420Kato @pokelawls @RogersHelps @Bell Telus only have service on the west coast
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Nig Narain
(@nigmendra) reported
from
London, Ontario
@TELUS @TELUS: FYI: “We are working hard at reducing service levels” means you are cutting the services you provide. Also, if you’re working hard to do less, you’re doing it wrong. (Sorry to read about how @vsavoia you were treated
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Chester Szypula
(@ChesterSzypula) reported
from
London, Ontario
@TELUS is the network down?
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Joanna Streetly
(@JoannaStreetly) reported
@KPalmerGordon @VancouverSun @TELUS I have a strategy! Go to your account online. Choose the help chat bot. Write “I don’t understand” every time the chat bot suggests an answer to your problem. After 3 of these responses, it will ask you if you want to speak to a representative. You say yes & schedule a time
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Stephen Long
(@s60long) reported
Dear Telus, your wireless network he’s been down in capital hill area for last 12 hrs or so…
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KPalmerGordon
(@KPalmerGordon) reported
so this is a quote on the @TELUS website - for faster assistance, got to @TELUSsupport and someone will help you! Isn't that called false advertising - since I have been tweeting you since yesterday? (and I STILL can't get Telus Assist to respond online, btw).
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Maulik korat
(@koratmaulik) reported
@TELUS @TELUSsupport Hi, Are you guys charging for inapp purchase of $20 from last 2 months. When I went to store about this thing they say call to 611 and when I call to customer service sorry we dont have excess to this details. Please refund my last month money else I switch.
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Beth 🦇
(@HalloweenGoober) reported
Anyone in north Edmonton having Telus wifi problems? #edmonton #telus
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Iamdan
(@Iamdan1954) reported
@peggy_blair I was with Telus. Now with KooDoo. Saved a few bucks and happy with the service. I realize that they are a subsidiary of Telus.
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McOilers
(@McOilers) reported
It's quite likely that if a contest were to be held for the worst functioning website on Earth, Telus would win it in a landslide. That site is painful to try to use. Forget about it if you're on a mobile device, it ain't happening.
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Mau
(@maumcg) reported
@peggy_blair @OatesWm Peggy, use that info when you’re talking with them. We used to have dropped calls all the time because of a service dead spot in the middle of Surrey. We were on telus at the time, but they took a % off our bill until a new tower was installed.
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KPalmerGordon
(@KPalmerGordon) reported
Dear @VancouverSun could you please do an article on how terrible @Telus customer service is? Hours on hold only to have the call drop by Telus; no response from Live Chat; no call back despite booking one; incorrect roaming charges on bill - the list is endless.
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KPalmerGordon
(@KPalmerGordon) reported
OK @TELUSsupport & @TELUS let's try this again. I can't get into live chat. The call-back booked for 7.30 happened, except that when I pressed 1 to speak to an agent, the call ended on me. You have incorrectly billed me for roaming in the US. Fix now (B4 I lose the will to live).