Telus

Telus Outage Report in Vaughan, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Vaughan, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Vaughan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Vaughan, Ontario 12/09/2025 02:20

December 09: Problems at Telus

Telus is having issues since 08:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Vaughan, Ontario

Latest outage, problems and issue reports in Vaughan and nearby locations:

  • MikeNaraine Mike Naraine (@MikeNaraine) reported from Pelham Centre, Ontario

    @samanthalrogers I chose them over Telus, solely to support your fam 😆😉

  • canadagunz Andrew Elcich (@canadagunz) reported from Wainfleet, Ontario

    Is @TELUS mobility down in Niagara, just lost all signal all together @TELUSsupport

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • maxbtruth truth (@maxbtruth) reported

    @charityjkeller @RogersHelps Telus is cheaper and never had that kind of ridiculous situation

  • mamacamaro kathy 🌈 (@mamacamaro) reported

    @TELUSsupport are there any issues with landlines? We have a Telus landline and I get a dial tone but cannot reach anyone by phone.

  • SandwichPope sandwich pope 🥪😷 (@SandwichPope) reported

    Without knowing anything about their subscriber counts, if we assume an even 3 way split between Telus/Rogers/Bell and maybe 4% of Canadians on Shaw/Freedom; about 30% of the country has no cell service through no fault of their own right now. Nationalize the telcos. #cdnpoli

  • shaunalynne77 Shauna (@shaunalynne77) reported

    @KristinRaworth just won't help when they all share the same infrastructure. The new carriers just want permission to use existing infrastructure, not invest in their own. I feel sorry for all the Roger's staff today. I'm TELUS and a couple hour outage causes complete mayhem.

  • PandaFavorite CHEN (@PandaFavorite) reported

    Thank you @Rogers for ruining my morning. Tried to buy some ether and couldn’t get a SMS text to verify myself to purchase. I ain’t ever had issues with Telus before.... 🗑

  • bookpublish101 Debbie Elicksen (@bookpublish101) reported

    A PR fail is when a company does not communicate or communicates in BP style (see Gulf oil spill) with its customers. Fluff & corporate speak are as effective as thoughts & prayers. Fallout from a #PRfail is many #Rogers #Fido customers will switch to Telus.

  • InsayneShane Shane (@InsayneShane) reported

    @RogersHelps It's been over 12 hours with no fix. I am on the verge of moving to TELUS if this keeps up for much longer. I'm paying for service that I am not even getting right now...

  • moodyangela Synthetic Animals (@moodyangela) reported

    @MineerBrett I’m on Chatr and in Kelowna and i have had no service all day My mom is on Telus and she has signal, but her internet barely works

  • PoetHelios ThePoetHelios (@PoetHelios) reported

    Maybe now should be a good time to consider breaking up the Bell, Rogers, and Telus oligopoly. When service for one goes down, everything goes down. I'm not even using Rogers but my cell service is down because it has no choice but to rely on their network.

  • gregglatz Greg Glatz 🇨🇦 (@gregglatz) reported from Calgary, Alberta

    Best part of my day? Eight calls to @TELUSsupport because my Telus tech showed up this morning to do an install and left without getting in the building. Apparently, he’s the only person in the world unaware that the @rogers network is down and you can’t reach people by phone.