Telus Outage Report in Waterdown, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Waterdown, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Waterdown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (49%)
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Phone (27%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (5%)
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E-mail (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Waterdown, Ontario
Latest outage, problems and issue reports in Waterdown and nearby locations:
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Mike D
(@med0475) reported
from
Hamilton, Ontario
@rollforlearning @Travisdhanraj Had the same issue with Rogers customers (most of my family) texting me (TELUS). Unless it was iMessage. Got about 55 messages at 3am that were sent the morning before
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Anti-Lieberal
(@hardyrenos) reported
from
Hamilton, Ontario
@shov3lh3ad82 Sadly, it is true. What's really screwed up is Chinese workers have been seen installing the hardware. Telus says the Hauwei 5G equipment is not yet being used on the security sensitive "core" network. It's one thing if any ally (NSA)can spy on you, another if it's the CCP.
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Gary Barone
(@gbarone2) reported
from
Burlington, Ontario
@theJagmeetSingh So let's disband Bell, Telus & Rogers and get service from US companies. Great idea
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Allyssia Atkinson
(@kinsonalley) reported
from
Hamilton, Ontario
@TELUS And the cherry on top! 45 minutes on the phone with customer care and my call drops. 😡 If I wasn’t sure this was retaliation at first, I am now. Ugh! 🙄
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Anti-Lieberal
(@hardyrenos) reported
from
Oakville, Ontario
@koodo I have been with koodo for 15yrs. But since koodos parent company Telus is using Chinas Huawei 5G I will be leaving. Putting profit over security is not what I want. The CCP has proven to the world it can NEVER be trusted. #CCPLiedPeopleDied #ShameonTelus #BanHuawei
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BroHoG 🇨🇦
(@BroHogPlays) reported
from
Burlington, Ontario
@DewyX0 I’m with TELUS ****
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Rob Bieber Ⓥ🌈
(@rob_bieber) reported
from
Hamilton, Ontario
@jonkay @Stockwell_Day @TELUS @JustinTrudeau You're an idiot.
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Rob Bieber Ⓥ🌈
(@rob_bieber) reported
from
Hamilton, Ontario
And @telus @telusmobility will lose a 25 year customer.
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Kelly
(@Beagles2mama) reported
from
Hamilton, Ontario
I am not a Telus customer but love their tv ads because of the animals. The current one has a cute hippo in it.
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Vikrant Agarwal
(@vikranta) reported
from
Oakville, Ontario
@TELUS @TELUSsupport hi! Customer support has not been very helpful. Need help adding Apple Watch to cellular plan. This was supposed to be simple.
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Jack
(@Projacktile) reported
from
Hamilton, Ontario
Shout out Telus for not going down yesterday 🤝
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Matthew Gamble
(@mgamble) reported
from
Oakville, Ontario
@Mark_Goldberg @TELUS @ShawInfo No, I’m only talking about fiber in the ground. It needs to be treated like a utility, not like a competitive service. We don’t need to rip up streets twice and run multiple cables to each home. And if the government is funding it, it 💯 percent needs to be open access.
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kisa
(@kisachan64) reported
from
Burlington, Ontario
@hellkuoki Awh man I hope not :( hopefully they are able to fix it at apple. It's good the telus guy understood though!
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Kevin Dong
(@jdong027) reported
from
Hamilton, Ontario
We need help. Communication is so important in our ER department and our equipment is not good enough. We need walkie talkies or something to help us communicate in ppe! Companies willing to help please reach out! @TELUS @rogerstv @Samsung @StaplesCanada @BestBuyCanada @Sony
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iCare Home Health
(@iCare_Health) reported
from
Oakville, Ontario
@TELUSsupport @TELUSBusiness is Telus hosting email down?
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MindFlare Retro
(@MindFlareRetro) reported
from
Oakville, Ontario
@gregnacu I've had 2 Telus accounts for 22 years (originally ClearNET). Any time I have had a dispute I have learned to call them (don't go to a store) and immediate ask the Client Care rep to put you through to a Loyaly (L&R) rep. Explain the problem and they almost always fix it.
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Matthew Gamble
(@mgamble) reported
from
Oakville, Ontario
@bramabramson @Mark_Goldberg @Bell @Rogers @TELUS @Videotron @ShawInfo The problem today is mostly on inter-carrier calls, so if calls can be routed without using those trunks it would be a big win. I think I’m going to write a follow up post this week with a primer on PSTN routing.
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Allyssia Atkinson
(@kinsonalley) reported
from
Hamilton, Ontario
@TELUS I’m breaking my social media fast because of you. Is it just a coincidence that EVERY week for the last three weeks, ever since I spoke with an agent and advised them that after almost 10 years of PURE HELL with you, I’d be cancelling my service once my contract... [1]
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Nathan Best
(@n8best) reported
from
Hamilton, Ontario
@journeydan @TELUS My wife had an issue with her phone in Burlington. I bet that was what happened. @ange_peters
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Steve Hayman
(@shayman) reported
from
Trafalgar, Ontario
@cogecohelps Bell, Rogers, Telus, Shaw, and a dozen others are all prepared to provide the @TSN_Sports Go service to their customers; I'm disappointed Cogeco won't.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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DLT
(@xeno611026) reported
@kirsten__alyssa @TELUS I couldn’t agree with you more. The worst by far and unfortunately I’m stuck with them as they are the exclusive provider for the building I live in. How I miss Shaw and I never thought I would say that.
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DIY_Maniac
(@DIYMANIACJP) reported
Very disappointed in @TELUS for wanting to charge Fees for using a credit card. I have been a loyal customer for 20+ years. This is pure greed at this point. We already pay extremely high rates. This may be the straw that finally makes me move to another provider
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Colin Whitton 🇨🇦🇺🇦
(@colindwhitton) reported
@kirsten__alyssa @TELUS Yes, as soon as you go in and cancel your account you can’t even get into the online access, plus if you need the monthly bills as receipts for income tax they will charge you big time to print and mail them. Rogers lets you access the online account even after closing it.
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Kirsten Alyssa 🪴🤍
(@kirsten__alyssa) reported
So @TELUS sends me an email to pay my last and final bill… I go to login to my account to put a payment on it and I can’t even get in and says “account number no valid” You guys are seriously the worst!!! I just want to wash my hands off with this god awful company
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Jennifer Keenan
(@Jennife07143013) reported
@StevenEllisTHN @TELUS Disappointed that despite there being customer service reps available in store to help me cancel my recently deceased mothers phone that I’ve been told I need to call a 1-800 number. I’ve been on hold waiting for an agent for 11 minutes and counting.
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HarpreetSangha
(@Harpree12332366) reported
As if these companies are not earning enough profits fr the telecom racket - now this "Telus asks CRTC permission to add 1.5% credit card surcharge to customer bills"
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JioCare
(@JioCare) reported
@rohitsuccess Hi Rohit, that certainly isn’t what we want you to experience! Please follow the steps shared below to check if the issue gets resolved: 1 - Restart your handset 2 - Disable WiFi calling 3 - Search for operators manually and try connecting to Bell and Telus via 4G (LTE) (1/2)
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Coopershoots
(@Coopershoots) reported
@bowker_john A credit card fee is a cost of doing business. It makes it easy for the customer and the company to collect payment. This should not be allowed. Telus take a lesson form OLG who were trying to charge a fee for processing lottery tickets on line, but since retracted it
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Kirsten Alyssa 🪴🤍
(@kirsten__alyssa) reported
@TELUS @opensignal You’re simply the ******* worst
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liberalism not a Liberal
(@Liberalism2021) reported
@rodmickleburgh @TELUS I run a company - and I like profit - that makes me the bad guy/girl/them.