Telus Outage in Waterdown, Ontario

@TELUS @TELUSsupport hi! Customer support has not been very helpful. Need help adding Apple Watch to cellular plan. This was supposed to be simple.

@Mark_Goldberg @TELUS @ShawInfo No, I’m only talking about fiber in the ground. It needs to be treated like a utility, not like a competitive service. We don’t need to rip up streets twice and run multiple cables to each home. And if the government is funding it, it 💯 percent needs to be open access.

@jonkay @Stockwell_Day @TELUS @JustinTrudeau You're an idiot.

@shov3lh3ad82 Sadly, it is true. What's really screwed up is Chinese workers have been seen installing the hardware. Telus says the Hauwei 5G equipment is not yet being used on the security sensitive "core" network. It's one thing if any ally (NSA)can spy on you, another if it's the CCP.

@koodo I have been with koodo for 15yrs. But since koodos parent company Telus is using Chinas Huawei 5G I will be leaving. Putting profit over security is not what I want. The CCP has proven to the world it can NEVER be trusted. #CCPLiedPeopleDied #ShameonTelus #BanHuawei

We need help. Communication is so important in our ER department and our equipment is not good enough. We need walkie talkies or something to help us communicate in ppe! Companies willing to help please reach out! @TELUS @rogerstv @Samsung @StaplesCanada @BestBuyCanada @Sony

@bramabramson @Mark_Goldberg @Bell @Rogers @TELUS @Videotron @ShawInfo The problem today is mostly on inter-carrier calls, so if calls can be routed without using those trunks it would be a big win. I think I’m going to write a follow up post this week with a primer on PSTN routing.

@rollforlearning @Travisdhanraj Had the same issue with Rogers customers (most of my family) texting me (TELUS). Unless it was iMessage. Got about 55 messages at 3am that were sent the morning before

@theJagmeetSingh So let's disband Bell, Telus & Rogers and get service from US companies. Great idea

And @telus @telusmobility will lose a 25 year customer.

@hellkuoki Awh man I hope not :( hopefully they are able to fix it at apple. It's good the telus guy understood though!

@TELUS And the cherry on top! 45 minutes on the phone with customer care and my call drops. 😡 If I wasn’t sure this was retaliation at first, I am now. Ugh! 🙄

@TELUS I’m breaking my social media fast because of you. Is it just a coincidence that EVERY week for the last three weeks, ever since I spoke with an agent and advised them that after almost 10 years of PURE HELL with you, I’d be cancelling my service once my contract... [1]

@DewyX0 I’m with TELUS ****

@gregnacu I've had 2 Telus accounts for 22 years (originally ClearNET). Any time I have had a dispute I have learned to call them (don't go to a store) and immediate ask the Client Care rep to put you through to a Loyaly (L&R) rep. Explain the problem and they almost always fix it.

@cogecohelps Bell, Rogers, Telus, Shaw, and a dozen others are all prepared to provide the @TSN_Sports Go service to their customers; I'm disappointed Cogeco won't.

I am not a Telus customer but love their tv ads because of the animals. The current one has a cute hippo in it.

@RogersHelps Im not effected by the @RogersHelps or @Bell_Support issue. I’m a happy @telusmobility customer. It was more just to point out that Bell and Rogers customers using @RemindHQ will not receive SMS message a key communication tool with our kids teachers but Telus clients will

@PaulDoroshenko @TELUS Telus used to be so bad I was convinced it affected the BC GDP.

@TELUSsupport i need some info about switching from freedom to telus on nov 20th. im a former telus customer.

@mjisrunning @PaulDoroshenko @TELUS CRAP, fibre optic not close enough - can't get service out here :-(

@MsMoDoc @TELUS Horrible customer service

@McLeod73 @TELUS @TELUSsupport Horrible customer service

@Jeanniehu @TELUS @SunridgeShop It would be a first I have been trying for 2 days they call but hang up so if you got good customer service wish you recorded it because that is far from the normal. Worst in the business

Why wont the td app work for iphone 11 and who's problem is it ? Both of you blame each other ? @TD_Canada @TELUS

why did telus inconvenience me and my neighbourhood to install these fibre optics bullshit but my internet still sucks explain quickly @telus

@PaulDoroshenko @TELUS I consistently get 1/5 the bandwidth Shaw is selling me and they keep trying to get me to upgrade my service. That's not happening.

@PaulDoroshenko @AlbertaYoda @TELUS That’s a worse average than satellite service. Where is the bottleneck with fibre?