Telus Outage Report in Waterdown, Ontario
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Waterdown, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Waterdown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 13: Problems at Telus
Telus is having issues since 12:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (24%)
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Wi-fi (10%)
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TV (8%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map Near Waterdown, Ontario
The most recent Telus outage reports came from the following cities: Oakville, Hamilton and Dundas.
| City | Problem Type | Report Time |
|---|---|---|
 Oakville |
Phone | |
| Hamilton |
Phone | |
| Dundas |
Phone | |
| Dundas |
Internet | |
| Burlington |
||
| Burlington |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Waterdown, Ontario
Latest outage, problems and issue reports in Waterdown and nearby locations:
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BroHoG 🇨🇦
(@BroHogPlays) reported
from
Burlington, Ontario
@DewyX0 I’m with TELUS ****
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Anti-Lieberal
(@hardyrenos) reported
from
Oakville, Ontario
@koodo I have been with koodo for 15yrs. But since koodos parent company Telus is using Chinas Huawei 5G I will be leaving. Putting profit over security is not what I want. The CCP has proven to the world it can NEVER be trusted. #CCPLiedPeopleDied #ShameonTelus #BanHuawei
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Allyssia Atkinson
(@kinsonalley) reported
from
Hamilton, Ontario
@TELUS And the cherry on top! 45 minutes on the phone with customer care and my call drops. 😡 If I wasn’t sure this was retaliation at first, I am now. Ugh! 🙄
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Rob Bieber Ⓥ🌈
(@rob_bieber) reported
from
Hamilton, Ontario
@jonkay @Stockwell_Day @TELUS @JustinTrudeau You're an idiot.
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Kevin Dong
(@jdong027) reported
from
Hamilton, Ontario
We need help. Communication is so important in our ER department and our equipment is not good enough. We need walkie talkies or something to help us communicate in ppe! Companies willing to help please reach out! @TELUS @rogerstv @Samsung @StaplesCanada @BestBuyCanada @Sony
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Anti-Lieberal
(@hardyrenos) reported
from
Hamilton, Ontario
@shov3lh3ad82 Sadly, it is true. What's really screwed up is Chinese workers have been seen installing the hardware. Telus says the Hauwei 5G equipment is not yet being used on the security sensitive "core" network. It's one thing if any ally (NSA)can spy on you, another if it's the CCP.
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iCare Home Health
(@iCare_Health) reported
from
Oakville, Ontario
@TELUSsupport @TELUSBusiness is Telus hosting email down?
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Nathan Best
(@n8best) reported
from
Hamilton, Ontario
@journeydan @TELUS My wife had an issue with her phone in Burlington. I bet that was what happened. @ange_peters
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Matthew Gamble
(@mgamble) reported
from
Oakville, Ontario
@bramabramson @Mark_Goldberg @Bell @Rogers @TELUS @Videotron @ShawInfo The problem today is mostly on inter-carrier calls, so if calls can be routed without using those trunks it would be a big win. I think I’m going to write a follow up post this week with a primer on PSTN routing.
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James
(@James__CW) reported
from
Hamilton, Ontario
Well after almost two decades I have said goodbye to Rogers and feeling great about it. I'm sure Telus is just as bad..maybe we need to stop the telecom monopoly in Canada.
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Ayumu-senpaii 🇵🇪 (DARK/NSFW)
(@AyumusenpaiiDK) reported
from
Hamilton, Ontario
@PublicMobile im switching to telus. I have been loyal to you and im dk e. You gen z ******** have shir customer service skills. This is comjng from someone who had awards in customer service. I have never had so **** service that im hurting mysrlf because of the stress
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Jack
(@Projacktile) reported
from
Hamilton, Ontario
Shout out Telus for not going down yesterday 🤝
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MindFlare Retro
(@MindFlareRetro) reported
from
Oakville, Ontario
@gregnacu I've had 2 Telus accounts for 22 years (originally ClearNET). Any time I have had a dispute I have learned to call them (don't go to a store) and immediate ask the Client Care rep to put you through to a Loyaly (L&R) rep. Explain the problem and they almost always fix it.
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Matthew Gamble
(@mgamble) reported
from
Oakville, Ontario
@Mark_Goldberg @TELUS @ShawInfo No, I’m only talking about fiber in the ground. It needs to be treated like a utility, not like a competitive service. We don’t need to rip up streets twice and run multiple cables to each home. And if the government is funding it, it 💯 percent needs to be open access.
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Vikrant Agarwal
(@vikranta) reported
from
Oakville, Ontario
@TELUS @TELUSsupport hi! Customer support has not been very helpful. Need help adding Apple Watch to cellular plan. This was supposed to be simple.
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Mike D
(@med0475) reported
from
Hamilton, Ontario
@rollforlearning @Travisdhanraj Had the same issue with Rogers customers (most of my family) texting me (TELUS). Unless it was iMessage. Got about 55 messages at 3am that were sent the morning before
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Gary Barone
(@gbarone2) reported
from
Burlington, Ontario
@theJagmeetSingh So let's disband Bell, Telus & Rogers and get service from US companies. Great idea
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Allyssia Atkinson
(@kinsonalley) reported
from
Hamilton, Ontario
@TELUS I’m breaking my social media fast because of you. Is it just a coincidence that EVERY week for the last three weeks, ever since I spoke with an agent and advised them that after almost 10 years of PURE HELL with you, I’d be cancelling my service once my contract... [1]
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kisa
(@kisachan64) reported
from
Burlington, Ontario
@hellkuoki Awh man I hope not :( hopefully they are able to fix it at apple. It's good the telus guy understood though!
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Rob Bieber Ⓥ🌈
(@rob_bieber) reported
from
Hamilton, Ontario
And @telus @telusmobility will lose a 25 year customer.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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John Reid
(@JohnRei13251376) reported
Telus makes you wait on the phone for more than an hour. Yesterday I had a problem with my Telus phone and called the ignore system. At 30 minutes I got fed up and called a taxi and went to the nearest Telus store and asked what was going on. The sales couldn't figure it out.
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Declyn
(@MisaAmaneSimp3) reported
Anyone else with Telus Fibre Optic having issues?
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charlie
(@gloomhag) reported
i’ve had like six different technicians come by in the last 4 months how they **** have they still not fixed it???? what are we even paying for??? **** you telus
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Queen 🪶
(@TheCreeWoman) reported
from
Grande Prairie, Alberta
F U @TELUS @TELUSsupport with record profits why the hell am I wasting hours on the phone to get service? @JustinTrudeau
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Nick Nurse's glasses
(@NNSpecs) reported
How do I reach Customer Support when I am not a Customer @TELUS Not waiting on the PHONE for an hour when you are supposed to be a "communications" company.
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Grëmol la Münkä
(@Gremol_la_Munka) reported
@telus sucks #cashgrab
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Bret Roe
(@bret_roe) reported
Telus billing is a ******* **** show
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What name?
(@whackedgaming) reported
Hey @telus @TELUSsupport why you charging for the esim for the new iphone? such a **** company doing that.
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charlie
(@gloomhag) reported
i've tried every solution i've seen online, the only one i can't try is changing out wiring from copper to fibre optic but only telus can do that but also telus says its unavailable in this area because they hate poor people i guess ????????? very cool
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Trevor Thistle
(@ttbaldy) reported
@TELUS **** off with your ESG bullshit and stick with providing internet and phone service. Go woke, go broke.