Telus Outage Report in Oakville, Ontario
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Oakville, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Oakville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 21: Problems at Telus
Telus is having issues since 01:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (46%)
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Phone (29%)
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Wi-fi (10%)
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TV (6%)
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E-mail (5%)
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Total Blackout (4%)
Live Outage Map Near Oakville, Ontario
The most recent Telus outage reports came from the following cities: Toronto, Burlington, Mississauga and Milton.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Toronto |
Phone | |
| Toronto |
Phone | |
| Toronto |
Phone | |
| Burlington |
Total Blackout | |
| Toronto |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Oakville, Ontario
Latest outage, problems and issue reports in Oakville and nearby locations:
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Dante Haversham
(@Blooberboy) reported
from
Toronto, Ontario
I signed up for @TELUS a week ago. My first bill is due in 3 days already. I haven’t even received my SIM card yet and @TELUSsupport expects me to pay for 10 days of service. Is this a Scam or a service?
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Garrick The DJ
(@GarrickTheDJ) reported
from
Toronto, Ontario
@AstridManson @TELUS @TELUSsupport You too Astrid? Sorry to hear. Hoping “TELUS” resolves this problem soon. There are going to be a lot of frustrated customers out there. #TELUSDown
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Garrick The DJ
(@GarrickTheDJ) reported
from
Toronto, Ontario
Any other TELUS customer having issues with their mobile phone service? Restarted my phone three times, and nothing. Wireless works, and I can still send text messages! Just can’t make any calls! @TELUS @TELUSsupport #TELUSDown #TELUS
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Garrick The DJ
(@GarrickTheDJ) reported
from
Toronto, Ontario
I can text msg my girlfriend, but when I call her, it goes right to voice mail. Called her twice, same thing happens. Remembering why I never bundled with “Rogers”. Fine with just TV. Content with @TELUS/ @TELUSsupport #rogersoutage #toronto #rogersdown
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George
(@GeorgeStroe3) reported
from
Toronto, Ontario
@TTChelps I see, did not know, apologies. I am on Telus. Will do that, connect to the wifi. Did not know where to get off and was using google maps to guide me. But of course you need wifi for that. Fortunately the trains come out from the tunnel after Bloor and I had signal again
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Sumesh
(@sumeshg) reported
from
Mississauga, Ontario
So Trader Joe is going to ruin the family legacy? Are you sure he’s not a Telus spy? Once a Raider always a Raider. He is not family, his loyalties are to the competition. The state of affairs under his “leadership” should make that obvious. Unless you are an idiot and blind. Ed.
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Josh Millican
(@Josh_NPH) reported
from
Toronto, Ontario
@markburm @TELUS @TELUSsupport yah seriously fix this up ASAP
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Debbi Ragogna
(@DebRagogna) reported
from
Toronto, Ontario
Hey @adtcanada @ADT curious to know why you have a 'Contact Us' form on your website? I used it over 2 weeks ago and yet no one has gotten back to me. I won't go into the other bad service I've had since @telus has taken over. #shame
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Dante Haversham
(@Blooberboy) reported
from
Toronto, Ontario
@TELUS I signed up for @TELUS a week ago. My first bill is due in 3 days already. I haven’t even received my SIM card yet and @TELUSsupport expects me to pay for 10 days of service. Is this a Scam or a service?
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Henry Ho
(@hojo1979) reported
from
Mississauga, Ontario
@TELUS @TELUSsupport is the cellular service down?
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Vipin
(@Vipin39027196) reported
from
Toronto, Ontario
@SamsungCanada @TELUS All lie about phone as i experiensed worst service, all customer representative officer lied that they send new charger within 15 business days. But its been more than a month and no update on status, still saying same while calling back.
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Farrukh Lalani
(@fslalani) reported
from
Toronto, Ontario
@TELUSsupport you did not provide ADT service, left us vulnerable, now we call to cancel you tell us breach of contract? I say you breached it. Cancel our account now! #telus #adt #Security
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Peter Muscat
(@Peter_Muscat) reported
from
Toronto, Ontario
Also seeing tweets from people as far away as #Winnipeg saying they have no #Telus service either. #Telusdown
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Ken Engelhart
(@KenEngelhart) reported
from
Toronto, Ontario
@gregobr @CarttCa Or, put differently, he doesn’t know what he is talking about on telecom and no one in his campaign has spent 30 minutes researching the topic. Btw I totally support removing the remaining restrictions and letting foreign companies buy Bell, TELUS and Rogers.
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eRa Alex
(@AIexArteaga) reported
from
Toronto, Ontario
On god if you’re Canadian stay away from @RogersHelps. Go to Telus or Bell Every other provider is better, TRUST ME. By far the worst cellular provider
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Garrick The DJ
(@GarrickTheDJ) reported
from
Toronto, Ontario
Any other TELUS customer having issues with their mobile phone service? Restarted my phone three times, and nothing. Wireless works, and I can still send text messages! Just can’t make any calls! @TELUS @TELUSsupport #Toronto #TELUSDown #TELUS
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RG for Life
(@loganryan44) reported
from
Toronto, Ontario
I understand that companies sell information to third parties but come on @telus, no one has my son’s phone number that he should be getting texts to a local dentist we’ve never gone to asking us to return
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Matthew
(@jmwensley) reported
from
Toronto, Ontario
Hey @TELUS did you know that vehicles are to move to the right and stop to allow emergency vehicles to pass?
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otty
(@OtarineMusic) reported
from
Toronto, Ontario
@lav_sunrise Yeah it seriously sucks. Even if you go third party (I’m with Teksavvy for internet) the service is still distributed by Rogers/Bell/Telus/Shaw.
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Madushan 🥭goda Jegatheeswaran ☸️🇨🇦 (M.A.J)
(@369ix) reported
from
Toronto, Ontario
@ZAKtalksTECH Yes. I have tested this with a Google Pixel 5 and iPhone 12 Pro. Both didn't any issue with 5G connectivity. Also Telus investigated confirmed that I have 5G and i shouldn't have this 5G connectivity issues. The adviced me to replace the phone.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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seriously.
(@Onebadmum2) reported
@TELUSsupport OMFG make me wait 2 hours on hold and then try and start a video chat without warning then then tell me you'll charge me $150 to come fix my line if it's "not a Telus issue" terrible!
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Rachel Ryu
(@rachel_ryu) reported
@TELUS @TELUSsupport Your customer service representative hung up on me after 1 hour and 24 minutes.
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Dale
(@dale4101) reported
Your CSR refused. Real good customer service right before Christmas. Not our fault or issue it is yours Master Card! Maybe Telus needs to realign there core values with a provider that will uphold the end of agreement. Getting customer what is promised.
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Gagan Luna
(@luna_gagan) reported
@TELUSsupport Two line ported, two to go. Service gone downhill for telus/koodo over the years. A sim card cost $22? Like WTH. I'm glad, I'm moving to another provider.
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Norma Hoerner
(@NormaHoerner) reported
@ThymelessC @TELUS @TELUSsupport Thats terrible.
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Holly Hoye
(@hollyhoye) reported
@SeditiousMe For Credit cards yes - they can be joint and each person gets their own linked to the same account. Apparently Telus can only have one owner per account, which effectively shut my mom out of phone service when my dad died. It’s the stupidest system.
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TheGame789
(@GregPanio) reported
@TELUS you hire retards to work for you!! Claiming to do something and not actually doing it is absolutely the worst customer service in history! Your alarm system is absolute **** and your staff are complete morons!!
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Lonelion
(@zk_lonelion) reported
@TELUS @Gssaini11Guri You scammers are quick to pick when I call as a new customer but existing customer have to wait over 2 hours (still waiting) for charging me double my bill amount for the past 3 months TELUS ARE CRIMINALS
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Vinnie Childz
(@ChildzVinnie) reported
@P_guaped_up @bariweiss Oh man, I'm not sure why this is such a hard concept. In Canada, we have very few internet providers. If Telus decided it didn't like the things you were saying to your mom, you're arguing they're okay in banning you. Nope, they are service providers and if they move 1/2
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Summer Oakes from Thymeless Cottage
(@ThymelessC) reported
Mondays are one of the few good nights for tv viewing on @TELUSsupport satellite. Unfortunately we have no service from Telus, and they said they won't give us any until Feb 1st next year. Sorry, but wtaf is that! That's my idea of NO SERVICE.