Telus outages and service status in West Bench, British Columbia

Problems in the last 24 hours in West Bench, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in West Bench, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports Near West Bench, British Columbia

Latest outage, problems and issue reports in West Bench and nearby locations:

• 
  Angela Harvey (@AngelaHarveyYVR) reported 9 minutes ago from Penticton, British Columbia

  @TELUS @TELUSsupport we just called for an issue with our tv. After providing our emails address the support rep requested our PASSWORD. You are a technology company. Shame on you. Many oblivious people use the same password for various accounts you are *asking* for issues.

• 
  Residualimage (@residualimage) reported 29 minutes ago from Naramata, British Columbia

  @stuff99 @TELUSsupport @TELUS Go to TSN then hit the "View Guide" button when you touch the screen, then toggle the channel down to 911. I went with that as soon as I saw the other game going to OT.

• 
  Eliana Bray (@ZWineNinja) reported 51 minutes ago from West Bench, British Columbia

  @vania_pacheco Telus has never been a friend in any place in BC for me. With Rogers for phone and Shaw for net, but no cable for years as streaming works for me. Too many providers, your choice :)

• 
  GERRY O'DAY (@GERRYODAY) reported 52 minutes ago from Penticton, British Columbia

  Back in Peach City with no Telus at home and no vehicle on the road till Wednesday. Did I say it’s damn cold with that wind again.

• 
  Robert Haeberle (@DirtyShirtBert) reported 57 minutes ago from Penticton, British Columbia

  @TELUS I’m really not like having my FastForward option being disabled while watching live TV!. Shaw Cable never disabled ANYTHING!!! 🤬🤬🤬

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sandie🇨🇦 (@Sandie23456) reported 5 minutes ago

  @genocidalgirl Yes. I get promotional calls from Rogers, Telus etc. often from some Indian with their stupid accent to which my reply is always “I only do business with Canadians”. They hang up on my every time. I’m far meaner with the Indian fraud/scam calls.

• 
  judy y (@Averyflash) reported 7 minutes ago

  @JasJohalBC Is Brent Chapman operating a boiler room out of the constituency office? I didn’t even know Telus bills could get that high. Is he on a constant vacation somewhere and those are roaming charges? Maybe some high flyer can break this down for us.

• 
  M.Brown (@MsMJBrown) reported 9 minutes ago

  @SidewalkSeedli1 @MrStache9 You are correct. But I have another year before the deal is over and then my cell service will go up to$45. Still $70 cheaper than Telus. I had Telus home service. It would drop off at least four times a day and I lose the tv as well. Very irritating when you are watching any sport or movie. I’d gladly pay the extra for reliability.

• 
  Reaper (@ridgereaper8U2) reported 11 minutes ago

  @VanIsleInvestor @TELUS Nopers. Life is good when a days wait for a service call isn’t a biggie. Just suggesting a lighter approach to existence.

• 
  JPD (@JDugganhimself) reported 11 minutes ago

  @TELUSsupport Telus sucks

• 
  Kar (@HabsGirl09) reported 13 minutes ago

  Telus customer service is the absolute worst

• 
  Primary Care Alberta (@PrimaryCareAB) reported 18 minutes ago

  TELUS is experiencing a major outage with their toll-free network that is impacting Health Link 811 and Poison and Drug Information Service (PADIS) within certain areas in the southern part of the province. 1/2

• 
  Mark Burge (@markeburge) reported 22 minutes ago

  Me: please send a tech Telus: okay, but we think it’s a software/network issue on our back end, but the only way to report it is for you to remain on the line and I won’t send a tech till the backend teams says to. And that’s why I’ve been on this call for over 80 minutes now.

• 
  Love My 7 Wood (@LoveMy7Wood) reported 28 minutes ago

  I love the emails I get from @TELUS addressed "Hi valued customer". If I was so valued you would think they would actually know my name.

• 
  Douglas Mark (@DouglasJMark) reported 31 minutes ago

  Today, July 21, 2026, only 1 tech showed up with no ability to restore our static IP address. I told me to call the business centre again (the hole in the bucket since this began on July 16, 2026. He could fix our phone modem and had to factor reset it. (I could have done that). Our phone company had to send a tech out to reconfigure our phone modem. My call with the Bell business internet was respectful and the fellow I spoke with explained the situation openly and honestly that other stat IP addresses were affected last week and that it would be difficult to restore it. In the end, we are stuck with a different static IP address. I told him thank-you anyways and asked for compensation for the disruption. He forwarded me to customer care who we credit us a month or two of payments. (Better than nothing). I prepared my staff for this end result and our team at my office, at BlueBird Technologies who ensure our network and computers are running smoothly, and Telus Health were set in motion. We were reconnected to our EMR and patient care is returning to normal only 2.5 hours later (it could have been 2-4 days!). Our phones were also restored around the same time. In the end, it's a bit like the story of The Wizzard of Oz. A tornado took us far away to Munchkinland in the Land of Oz. It's not so bad here after all. Hope we can live here happily ever after.