Telus outages and service status in Kaleden, British Columbia

Problems in the last 24 hours in Kaleden, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kaleden, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kaleden, British Columbia

The most recent Telus outage reports came from the following cities: Kaleden.

City	Problem Type	Report Time
Kaleden	Phone	1 month ago

Community Discussion

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Telus Issues Reports Near Kaleden, British Columbia

Latest outage, problems and issue reports in Kaleden and nearby locations:

• 
  Eliana Bray (@ZWineNinja) reported 46 seconds ago from West Bench, British Columbia

  @vania_pacheco Telus has never been a friend in any place in BC for me. With Rogers for phone and Shaw for net, but no cable for years as streaming works for me. Too many providers, your choice :)

• 
  GERRY O'DAY (@GERRYODAY) reported 9 minutes ago from Penticton, British Columbia

  Back in Peach City with no Telus at home and no vehicle on the road till Wednesday. Did I say it’s damn cold with that wind again.

• 
  Robert Haeberle (@DirtyShirtBert) reported 44 minutes ago from Penticton, British Columbia

  @TELUS I’m really not like having my FastForward option being disabled while watching live TV!. Shaw Cable never disabled ANYTHING!!! 🤬🤬🤬

• 
  Angela Harvey (@AngelaHarveyYVR) reported 57 minutes ago from Penticton, British Columbia

  @TELUS @TELUSsupport we just called for an issue with our tv. After providing our emails address the support rep requested our PASSWORD. You are a technology company. Shame on you. Many oblivious people use the same password for various accounts you are *asking* for issues.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  joe🇨🇦 (@crYptoFriendCA) reported 6 minutes ago

  @Paramounttt1 @Starlink Maybe Roger’s Telus bell Verizon should help out…why only Starlink?

• 
  Clive Bottomley🇨🇦🏁 (@formula1_ca) reported 7 minutes ago

  What the heck is going on @TELUSsupport ? Haven't been able to make a call all day on Telus mobile, still not working at 10pm. "All circuits busy" message all day. When will this be fixed? I'm in Vancouver.

• 
  Aphy Sykes (@AphySykes) reported 7 minutes ago

  @MahyJ @Bell Seriously just switch to Telus while youre a fresh customer. Promise you'll save a lot of money in the long run. 20 years with Bell and for whatever reason they choose to be the most expensive provider in Canada.

• 
  RoseAnne Hutchence (@WordsAreCrucial) reported 7 minutes ago

  @TELUS @TELUSsupport A 30% increase in my monthly bill after being a loyal client since 1991. No changes to my usage, no additional service provided. Explain yourselves. And do a damn good job (while I look into your competitors).

• 
  Joepac17 (@joepac17) reported 9 minutes ago

  @TELUS promised a bill credit. Its not applied. 3 calls later. Still no applied. Now I cant get through to solve this. Great service. Remind me why I shouldn't cancel and switch.

• 
  Jon Cowley | Decision Tech + AI Founder (@whatifi_io) reported 10 minutes ago

  I can't even begin to express my extreme frustration with @telus as a company and their customer service workflow. My father passed away 3 weeks ago. I've been trying to settle his account, close accounts, pay bills, etc. I've spent 5 hours on the phone to date... 6 calls. And just received another $500+ "overdue" bill that I settled weeks ago. And you try to call their support number on their website. And instead you get a sales pitch... no opt out. So I "press #" and it kicks you out saying this number doesn't work in my calling area (I'm in Canada). So I write down the number they suggest... only to have it come right back to the same voice workflow... and the same death loop. I was able to reroute my Father's hydro bill in less than 10 minutes. I don't think Telus realizes how much potential revenue they are losing as a result of their clunky, poor quality controlled customer experience. Try to book a call back? Only to be told they will call back in three days... and when they do... the automated voice system is entirely in French.... And EVERY single rep I talk to ends up just trying to upsell me on a new service... when all I am trying to do is shut down my father's accounts, settle his bills, and move on. Every step of my experience with Telus has been unnecessarily painful.

• 
  Nachiket (@Nachiketd1981) reported 11 minutes ago

  @TELUS after multiple calls and follow up, my current bill is again higher. This is happening again.added fees for the services which has been cancelled. Not sure why i am not getting a permanent solution for this? Very bad customer service for sure.

• 
  MRD (@MRD87694463) reported 12 minutes ago

  @VanIsleInvestor Telus cut 500M in maintenance and network build to buy back shares. The problems they need to resolve won't be fixed, and shares are still worth less. Telus is focused on the current quarter, and screws itself over for the long term. The future is friendly, but today isn't.

• 
  JR (@Whoneedsjack) reported 18 minutes ago

  @TELUSsupport @TELUSsupport How come a communication hasn’t been sent out to the people affected by the random cancellation of our accounts who are unable to access the Telus app… Why are some accounts showing they’ve been cancelled and why is this company not doing anything to fix it?

• 
  Scott (@gmaniaus) reported 20 minutes ago

  @telusmobility I arrived in the US and got a text from Telus letting me know I am now roaming and my plan includes roaming but I can’t send texts and no data. Help pls