Telus Outage Report in Nanoose Bay, Regional District of Nanaimo, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Nanoose Bay, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Nanoose Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (49%)
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Phone (26%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (5%)
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E-mail (5%)
Live Outage Map Near Nanoose Bay, Regional District of Nanaimo, British Columbia
The most recent Telus outage reports came from the following cities: Qualicum Beach, Nanaimo and Parksville.
| City | Problem Type | Report Time |
|---|---|---|
 Qualicum Beach |
TV | |
| Qualicum Beach |
Internet | |
| Nanaimo |
Total Blackout | |
| Parksville |
Phone | |
| Parksville |
Phone | |
| Nanaimo |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Nanoose Bay, British Columbia
Latest outage, problems and issue reports in Nanoose Bay and nearby locations:
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🏳️🌈♿ Lorna Appleby 🏴 🇨🇦
(@Shadowydreamer) reported
from
Nanaimo, British Columbia
Asked to be put on @TELUS do not call list three times. Nope, their farmed out sales team keeps calling. Half the time they hang up when they're asked to hold while I'm fetched. I'm about ready to start blowing a soccer whistle in their ears. #SpamCallers #DoNotCall FFS
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MaggieMay 🇨🇦🇪🇺🇮🇪
(@CailinasEirinn) reported
from
Nanaimo, British Columbia
@KatSpiller @paul_siddaway @TELUS They sure don’t. And their only me help is down. 🙄
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Jonö
(@NuckMyLife) reported
from
Nanaimo, British Columbia
@MizzzAlia @Chemainiac Yeah telus’ customer service sucks. Even the guy who came and installed it was a ****. But I’m saving $80+ a month so that’s all I cared about haha
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william yoachim
(@wyoachim) reported
from
Nanaimo, British Columbia
@Charlene_Kotze @batujet I actually heard one out a few months and switched . My bill is around $100 less for more services . Same channels , internet is better and now home security. I’ve been a life long Shaw guy but now @TELUS and very happy w service, product and cost
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✨🌙 ✨
(@BigDaddyPinnapl) reported
from
Nanaimo, British Columbia
This Telus ad is so god damn annoying #LivePD
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Kevin's Bacon
(@kevinsbaconband) reported
from
Nanaimo, British Columbia
Wow, I just used the Babylon App by Telus and was able to talk to a doctor via webcam within 24 hours. Obviously it has its limitations but a pretty good service that beats sitting in a walk-in clinic for hours. @babylonhealth
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Larenzo Jensen
(@LarenzoJensen) reported
from
Nanaimo, British Columbia
@TELUS Tried to get ahold of a Representative yesterday but the automated message said it was over an hour wait. Our fibre optik internet was down all day yesterday and I come home after a 12 hour shift and it’s still down. My wife works from home and our twins can’t watch TV..
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MaggieMay 🇨🇦🇪🇺🇮🇪
(@CailinasEirinn) reported
from
Nanaimo, British Columbia
@happyhamers @TELUS I know! I’ve had them to my place twice this year. The techs are great but the service is abysmal.
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william yoachim
(@wyoachim) reported
from
Nanaimo, British Columbia
@Charlene_Kotze Switch to @TELUS , long time @ShawTV_CVI but costs kept rising , service getting worse so made the switch . We actually get more service and product for less money and our wifi is great
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Sean Higgins
(@seanchiggins) reported
from
Parksville, British Columbia
Well, shortly after the Telus guy left my neighborhood, my service came back. Thank you @TELUS
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Bret Westergaard
(@Westie_84) reported
from
Nanaimo, British Columbia
Telus offering me a new iPhone 11 Pro for 95 a month. Freedom offering the same Been a #rogers customer for 20 years and I was on hold twice yesterday and disconnected and I’ve been waiting for chat agent for 43 minutes now. I guess it’s time to make a switch.
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Mason
(@VE7PMD) reported
from
Nanaimo, British Columbia
Hey @TELUS @TELUSsupport is there currently network issues in Nanaimo? The network has had horrible data all night and today can’t send messages or anything that requires data. Can’t even call my voicemail. #nanaimo
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MaggieMay 🇨🇦🇪🇺🇮🇪
(@CailinasEirinn) reported
from
Nanaimo, British Columbia
@KatSpiller @paul_siddaway @TELUS They sure don’t. And their online help is down. 🙄
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Chan
(@cititune) reported
@AmyBeeman @TELUS @TELUSsupport Ok here are the take on this, might help if u looking for new service provider for home data and tv service and phone to cut cost,
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Mathew Bailey
(@MrMathewBailey) reported
@TELUS offering @Norton is not even a joke. It's non existent. Logging in and interfacing should have been your priority. This is as old as 5 years. Who pays for Norton through Telus and actually believes you just automatically recieve any protection? It doesn't work like that
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Dadadoo stands with the citizens of 🇰🇿
(@JustSumDave) reported
@MaximeBernier @sarkonakj Telecommunication companies are pushing this garbage too. Check the social media accounts of Rogers, Telus, Bell, etc. All seem to be owned by the World Economic Slavers.
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kay
(@kd_d55) reported
@AmyBeeman @TELUS @TELUSsupport TELUS sucks- they r a money grabbing monster
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Michael Chan
(@cititune) reported
@AmyBeeman @TELUS @TELUSsupport As to internet,I have dual lan we called deal with high 7g down and almost 2g upload with dedicated lines for 55.00 and it included 2 static IP addresses for web server deployment purpose.
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e pastiera
(@epastiera) reported
@AmyBeeman @TELUS @TELUSsupport I currently have Telus for internet, TV and home phone. I have new CAT6 and coax and fibre throughout my place. I am currently evaluating what Shaw will offer to see if I should move. Most Telus customer service is off-shore and very unhelpful.
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Cynthia
(@CynthiaMD92) reported
@TELUSsupport I have been on the phone with your technical support several times and then they sent me to the Telus store to get a new Sim card and they told us at the store that there has been a tower down for a month now and tons of people with this problem
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Fondahim
(@72molflguy) reported
@TELUSsupport so I haven’t had hydro for almost a week now because of the devastating storm that ripped through Ottawa last Say May 21. I have had to use my phone for hotspotting. I have no more high speed data. I have been a Telus customer a long time.
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Jennifer Thoss
(@JenThoss) reported
@TELUSsupport why can you not cancel the accounts that are no longer viable? also, most these people do not have Internet at home because there is no Telus😳🙄 and many are elders without Twitter
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Cynthia
(@CynthiaMD92) reported
@TELUS Heh Telus, I have been experiencing terrible phone service in Saanich, BC around the Cedar Hill area and have phoned your support several times. We’ve been unable to fix the problem. They sent me to go get a new Sim card today