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Telus outages and service status in Nanoose Bay, British Columbia

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Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around Nanoose Bay, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • 50% Internet (50%)
  • 25% Wi-fi (25%)
  • 25% Phone (25%)

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Nanoose Bay, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Nanoose Bay, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Nanoose Bay, British Columbia

The most recent Telus outage reports came from the following cities: Parksville, and Nanaimo.

CityProblem TypeReport Time
Parksville Phone 8 days ago
Nanaimo Internet 8 days ago
Nanaimo Wi-fi 19 days ago
Parksville Internet 28 days ago
Nanaimo Internet 2 months ago
Parksville Internet 2 months ago

Community Discussion

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Telus Issues Reports Near Nanoose Bay, British Columbia

Latest outage, problems and issue reports in Nanoose Bay and nearby locations:

  • CailinasEirinn
    MaggieMay 🇨🇦🇪🇺🇮🇪 (@CailinasEirinn) reported from Nanaimo, British Columbia

    @MgtmMoisan @marcedge1 @TELUS I’ve lived here for 18 months and it’s been nothing but problems. Internet and TV.

  • wyoachim
    william yoachim (@wyoachim) reported from Nanaimo, British Columbia

    @Charlene_Kotze Switch to @TELUS , long time @ShawTV_CVI but costs kept rising , service getting worse so made the switch . We actually get more service and product for less money and our wifi is great

  • VE7PMD
    Mason (@VE7PMD) reported from Nanaimo, British Columbia

    Hey @TELUS @TELUSsupport is there currently network issues in Nanaimo? The network has had horrible data all night and today can’t send messages or anything that requires data. Can’t even call my voicemail. #nanaimo

  • CailinasEirinn
    MaggieMay 🇨🇦🇪🇺🇮🇪 (@CailinasEirinn) reported from Nanaimo, British Columbia

    @DianeMariePosts @linwood_barclay Just think, we used to have tech support when an actual technician would come to our homes. Now when I have a problem with my Telus connection, the tech remote-accesses my phone and *I* do the technical work under their instruction. 🙄

  • seanchiggins
    Sean Higgins (@seanchiggins) reported from Parksville, British Columbia

    Well, shortly after the Telus guy left my neighborhood, my service came back. Thank you @TELUS

  • Shadowydreamer
    🏳️‍🌈♿ Lorna Appleby 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇨🇦 (@Shadowydreamer) reported from Nanaimo, British Columbia

    Asked to be put on @TELUS do not call list three times. Nope, their farmed out sales team keeps calling. Half the time they hang up when they're asked to hold while I'm fetched. I'm about ready to start blowing a soccer whistle in their ears. #SpamCallers #DoNotCall FFS

  • CailinasEirinn
    MaggieMay 🇨🇦🇪🇺🇮🇪 (@CailinasEirinn) reported from Nanaimo, British Columbia

    @happyhamers @TELUS I know! I’ve had them to my place twice this year. The techs are great but the service is abysmal.

  • wyoachim
    william yoachim (@wyoachim) reported from Nanaimo, British Columbia

    @Charlene_Kotze @batujet I actually heard one out a few months and switched . My bill is around $100 less for more services . Same channels , internet is better and now home security. I’ve been a life long Shaw guy but now @TELUS and very happy w service, product and cost

  • BigDaddyPinnapl
    ✨🌙 ✨ (@BigDaddyPinnapl) reported from Nanaimo, British Columbia

    This Telus ad is so god damn annoying #LivePD

  • CailinasEirinn
    MaggieMay 🇨🇦🇪🇺🇮🇪 (@CailinasEirinn) reported from Nanaimo, British Columbia

    @KatSpiller @paul_siddaway @TELUS They sure don’t. And their online help is down. 🙄

  • Westie_84
    Bret Westergaard (@Westie_84) reported from Nanaimo, British Columbia

    Telus offering me a new iPhone 11 Pro for 95 a month. Freedom offering the same Been a #rogers customer for 20 years and I was on hold twice yesterday and disconnected and I’ve been waiting for chat agent for 43 minutes now. I guess it’s time to make a switch.

  • LarenzoJensen
    Larenzo Jensen (@LarenzoJensen) reported from Nanaimo, British Columbia

    @TELUS Tried to get ahold of a Representative yesterday but the automated message said it was over an hour wait. Our fibre optik internet was down all day yesterday and I come home after a 12 hour shift and it’s still down. My wife works from home and our twins can’t watch TV..

  • CailinasEirinn
    MaggieMay 🇨🇦🇪🇺🇮🇪 (@CailinasEirinn) reported from Nanaimo, British Columbia

    @KatSpiller @paul_siddaway @TELUS They sure don’t. And their only me help is down. 🙄

  • CailinasEirinn
    MaggieMay 🇨🇦🇪🇺🇮🇪 (@CailinasEirinn) reported from Nanaimo, British Columbia

    @MgtmMoisan @marcedge1 @TELUS And when we actually (rarely) manage to have them restart the modem remotely, think about it. We’re doing half the service call for them, while paying for the service. 🙄

  • kevinsbaconband
    Kevin's Bacon (@kevinsbaconband) reported from Nanaimo, British Columbia

    Wow, I just used the Babylon App by Telus and was able to talk to a doctor via webcam within 24 hours. Obviously it has its limitations but a pretty good service that beats sitting in a walk-in clinic for hours. @babylonhealth

  • NuckMyLife
    Jonö (@NuckMyLife) reported from Nanaimo, British Columbia

    @MizzzAlia @Chemainiac Yeah telus’ customer service sucks. Even the guy who came and installed it was a ****. But I’m saving $80+ a month so that’s all I cared about haha

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • stevealdred
    Steve Aldred (@stevealdred) reported

    So @TELUS I can connect to the network without a SIM card now? No? Then charging for one is a connection fee.

  • 416ash
    @416ash (@416ash) reported

    @LoveMy7Wood @Rogers I moved from COAX to Nextbox to Ignite to Xfinity and have none of those issues with Rogers in the same home. Everything has been assigned and billed to my account as it should. I record and review every detail and escalate to Rogers social media team. That said, I don’t trust any of the big 3. I have Rogers cable/Crave/internet & home phone — it goes out too often. Least reliable services of the big 3. Absolutely no mobile signal, even with a booster installed. Bell I have an old copper landline and two mobile lines for family. Work but crazy $$$. Telus I have a mobile line, and their Streaming services bundle. Dependable, good service. Office of the CEO is always there. $$. Freedom mobile line (useless) but cheap global roaming & Public mobile (increadibly cheap) for security purposes. I hope to cut two vendors soon. It’s amazing how the big brands we grew up trusting in the 70s & 80s have fumbled their advantages.

  • LindsayWiebeRD
    Lindsay I.R Wiebe (@LindsayWiebeRD) reported

    @TELUSsupport @TELUS cut off my grandpa’s phone without notice. Better get it fixed before I file a bigger complaint than social media.

  • DPod99
    DP (@DPod99) reported

    @TELUS Your marketing team in India is out of control. We just had our agreed-upon contract canceled after we negotiated it with someone based out of Guatemala. What the heck?? Canceling a contract so someone else can try and get the commission is a crap business model!

  • JaysFan9293
    Sensy Guzman (@JaysFan9293) reported

    @REDBLACKS @RedBlackGade @TELUS Just plan the stupid trees you conglomerate, you can afford it

  • MAAWLAW
    Mark Warner (@MAAWLAW) reported

    @TELUS "... @Telus says its SIM charge 'is not an administrative fee. A SIM card or an eSIM has always been a physical or digital product for purchase, rather than an administrative fee' [and] is meant to cover 'real costs' associated with providing a new SIM product to a customer..."🤔

  • neuroticbob
    Fat chud (@neuroticbob) reported

    @hyunibiii yeah i use telus and its currently down for me

  • darcyschultz
    Darcy Schultz (@darcyschultz) reported

    Grok says: "TELUS ... strong on network quality and coverage, but often criticized for customer service, billing, and contract issues." I'm trying to get my home internet service moved and it's been *painful* so this summary is exactly right.

  • PrincessPragma1
    Post-Modern Public Servant (@PrincessPragma1) reported

    @Martyupnorth A literal miracle. Let's get some Graces to work for Telus. It took two of us a year and dozens of calls and emails to get Telus to stop double-billing us for security. Then it took 1.5 hours to cancel and close another account. Are they hoping we'll give up and keep paying?

  • La_PsyChiq
    Jessica ⚕ (@La_PsyChiq) reported

    @nestapendragon @Rogers Don't look at me...I get 𝘮𝘺 terrible customer service from @TELUS