Telus outages and service status in Nanoose Bay, British Columbia

Problems in the last 24 hours in Nanoose Bay, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Nanoose Bay, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Nanoose Bay, British Columbia

The most recent Telus outage reports came from the following cities: Nanaimo.

City	Problem Type	Report Time
Nanaimo	Internet	23 days ago
Nanaimo	TV	30 days ago
Parksville	Phone	4 months ago
Nanaimo	Internet	4 months ago
Nanaimo	Wi-fi	4 months ago
Parksville	Internet	4 months ago

Community Discussion

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Telus Issues Reports Near Nanoose Bay, British Columbia

Latest outage, problems and issue reports in Nanoose Bay and nearby locations:

• 
  MaggieMay 🇨🇦🇪🇺🇮🇪 (@CailinasEirinn) reported 2 minutes ago from Nanaimo, British Columbia

  @MgtmMoisan @marcedge1 @TELUS I’ve lived here for 18 months and it’s been nothing but problems. Internet and TV.

• 
  ✨🌙 ✨ (@BigDaddyPinnapl) reported 7 minutes ago from Nanaimo, British Columbia

  This Telus ad is so god damn annoying #LivePD

• 
  Sean Higgins (@seanchiggins) reported 13 minutes ago from Parksville, British Columbia

  Well, shortly after the Telus guy left my neighborhood, my service came back. Thank you @TELUS

• 
  MaggieMay 🇨🇦🇪🇺🇮🇪 (@CailinasEirinn) reported 16 minutes ago from Nanaimo, British Columbia

  @DianeMariePosts @linwood_barclay Just think, we used to have tech support when an actual technician would come to our homes. Now when I have a problem with my Telus connection, the tech remote-accesses my phone and *I* do the technical work under their instruction. 🙄

• 
  MaggieMay 🇨🇦🇪🇺🇮🇪 (@CailinasEirinn) reported 20 minutes ago from Nanaimo, British Columbia

  @KatSpiller @paul_siddaway @TELUS They sure don’t. And their online help is down. 🙄

• 
  MaggieMay 🇨🇦🇪🇺🇮🇪 (@CailinasEirinn) reported 22 minutes ago from Nanaimo, British Columbia

  @KatSpiller @paul_siddaway @TELUS They sure don’t. And their only me help is down. 🙄

• 
  Mason (@VE7PMD) reported 22 minutes ago from Nanaimo, British Columbia

  Hey @TELUS @TELUSsupport is there currently network issues in Nanaimo? The network has had horrible data all night and today can’t send messages or anything that requires data. Can’t even call my voicemail. #nanaimo

• 
  william yoachim (@wyoachim) reported 23 minutes ago from Nanaimo, British Columbia

  @Charlene_Kotze Switch to @TELUS , long time @ShawTV_CVI but costs kept rising , service getting worse so made the switch . We actually get more service and product for less money and our wifi is great

• 
  Jonö (@NuckMyLife) reported 26 minutes ago from Nanaimo, British Columbia

  @MizzzAlia @Chemainiac Yeah telus’ customer service sucks. Even the guy who came and installed it was a ****. But I’m saving $80+ a month so that’s all I cared about haha

• 
  Bret Westergaard (@Westie_84) reported 26 minutes ago from Nanaimo, British Columbia

  Telus offering me a new iPhone 11 Pro for 95 a month. Freedom offering the same Been a #rogers customer for 20 years and I was on hold twice yesterday and disconnected and I’ve been waiting for chat agent for 43 minutes now. I guess it’s time to make a switch.

• 
  MaggieMay 🇨🇦🇪🇺🇮🇪 (@CailinasEirinn) reported 27 minutes ago from Nanaimo, British Columbia

  @happyhamers @TELUS I know! I’ve had them to my place twice this year. The techs are great but the service is abysmal.

• 
  Kevin's Bacon (@kevinsbaconband) reported 36 minutes ago from Nanaimo, British Columbia

  Wow, I just used the Babylon App by Telus and was able to talk to a doctor via webcam within 24 hours. Obviously it has its limitations but a pretty good service that beats sitting in a walk-in clinic for hours. @babylonhealth

• 
  🏳️‍🌈♿ Lorna Appleby 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇨🇦 (@Shadowydreamer) reported 40 minutes ago from Nanaimo, British Columbia

  Asked to be put on @TELUS do not call list three times. Nope, their farmed out sales team keeps calling. Half the time they hang up when they're asked to hold while I'm fetched. I'm about ready to start blowing a soccer whistle in their ears. #SpamCallers #DoNotCall FFS

• 
  MaggieMay 🇨🇦🇪🇺🇮🇪 (@CailinasEirinn) reported 49 minutes ago from Nanaimo, British Columbia

  @MgtmMoisan @marcedge1 @TELUS And when we actually (rarely) manage to have them restart the modem remotely, think about it. We’re doing half the service call for them, while paying for the service. 🙄

• 
  william yoachim (@wyoachim) reported 51 minutes ago from Nanaimo, British Columbia

  @Charlene_Kotze @batujet I actually heard one out a few months and switched . My bill is around $100 less for more services . Same channels , internet is better and now home security. I’ve been a life long Shaw guy but now @TELUS and very happy w service, product and cost

• 
  Larenzo Jensen (@LarenzoJensen) reported 57 minutes ago from Nanaimo, British Columbia

  @TELUS Tried to get ahold of a Representative yesterday but the automated message said it was over an hour wait. Our fibre optik internet was down all day yesterday and I come home after a 12 hour shift and it’s still down. My wife works from home and our twins can’t watch TV..

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dave G (@deive) reported 3 seconds ago

  @icenineleafs @araghougassian how is the reception and is there ability for wifi calling? My daughter was on Freedom last year, but had poor reception at her school, and in other places she frequents (she's a rep hockey player, lots of arenas), where Telus has been great. It's a bit more money ($37/mth) tho

• 
  Edohotep (@Edohotep) reported 1 minute ago

  @TELUSsupport Ironic that a "how can we assist" reply doesn't reference anything I actually said. As for contacting Telus after-hours, outsourcing to other countries--those accents are too thick to make a conversation possible. Scripted responses to match scripted phone support, I guess.

• 
  Harlow Journey (@HarlowJourney) reported 2 minutes ago

  @TELUSsupport @TELUS At the end of a support call, your agent asked my father what his accent is. He said he is Israeli. He was then treated to a rant about Palestine and it seems like the agent did not actually finish his request.

• 
  Parental Advisory (@Parental_OnX) reported 4 minutes ago

  So latest update. STILL no @TELUS services at the new house. A LOT of conflicting answers, with any luck tomorrow it gets done finally. And if not then I am just going to cancel everything and go with starlink and put in a consumer affairs complaint. Absolutely ridiculous to take 10+ days to get services connected. Especially with the reasons given. I understand the broken line, but that was repaired last Thursday by the only competent person to come yet. Then to be told to "reboot the equipment" when we don't even HAVE equipment yet.... This is the problem with cheap overseas support that just reads from scripts and doesn't ever listen to anything the customer says. Get your crap together Telus, people are paying you literally thousands of dollars a year for some of these services and your techs half the time done even have the tools or skills required to do simple repairs or swaps if needed.

• 
  Jikker G (@Jikfranco) reported 6 minutes ago

  @TELUS is a piece of **** company that will be bankrupt pretty soon. You’re fibre is **** Stop scamming people $T.TO

• 
  Clare A (@Murphysmom67) reported 7 minutes ago

  Since I am unable to call u or text bc u mistakenly disconnected me, heres the situation. I switched to Cogeco & informed u on Jan 22/26. U gave me a disconnection date of Feb 17/26. I was fully paid up but after Feb 17 u continued to bill me & I stupidly paid bc of your threats a total of $291.33 which u now owe me. When I switched to Cogeco I was told they used Telus lines, thats why my phone still indicated u as the carrier. Cogeco told me Ì shouldnt still b paying u so I stopped. Now you've disconnected me so since Friday I've had no calls, text or data. On top of that you reported me to Equifax. U really expect me to pay u as well as Cogeco? Ur lucky I dont sue u. I should b activated on the network immediately. How about u check your data & my dates then reimburse what u owe me. @TELUS

• 
  Kevin Hedberg (@kedahed) reported 10 minutes ago

  Hey @telus what happened to channel 926 NFL Network? Not on the listings anymore.

• 
  Dave (@DavidC19760909) reported 11 minutes ago

  @TELUS @TELUSsupport Your customer service SUCKS! An hour waiting with no option for you to call me back? Watch me renew my contract now!

• 
  Glorious God (@GloriousGod01) reported 11 minutes ago

  You do not need a degree, a CV, or years of experience to start earning in dollars from your phone or laptop. These remote roles are actively hiring beginners right now in 2026 and most people have never heard of them: 1. Sales Development Representative (SDR): reach out to potential customers via email on behalf of international companies. No cold calls required for most roles. One of the highest paying entry level remote jobs available. Pay ranges from $3,333 to $5,833 per month plus commission. - Apply on We Work Remotely (weworkremotely. com). 2. Content Moderator: review and flag content on social media platforms and apps to ensure it meets community guidelines. No experience needed. Pay ranges from $1,000 to $2,200 per month. - Apply on Jobright. ai and Telus International (telusinternational. com). 3. Social Media Manager: manage Instagram, X, TikTok, and Facebook pages for small businesses. If you already use social media daily, you already have the foundation. Pay ranges from $1,000 to $3,000 per month. - Apply on Upwork (upwork. com) and Fiverr (fiverr. com). 4. User Experience Tester: test websites and apps and give feedback on how they work. Takes 10 to 20 minutes per test. Pay is $10 to $20 per test. - Apply on UserTesting (usertesting. com) and TryMyUI (trymyui. com). 5. Freelance Translator: translate documents, emails, and content between languages you already speak. If you are bilingual, this is one of the easiest ways to earn remotely. Pay ranges from $800 to $2,800 per month. - Apply on ProZ (proz. com) and Gengo (gengo. com). 6. Bookkeeping Assistant: help small business owners organize their financial records using simple tools like Excel or QuickBooks. Free training available on YouTube and Coursera. Pay ranges from $1,500 to $3,500 per month. - Apply on Belay (belaysolutions. com) and Upwork. 7. Podcast Editor: edit audio recordings for content creators and businesses. Free to learn on YouTube using Audacity or GarageBand. Pay ranges from $500 to $3,000 per month depending on volume. - Apply on Upwork and Fiverr. 8. Email Copywriter: write marketing emails for businesses trying to sell their products. One of the most in-demand remote skills right now and completely learnable in 30 days. Pay ranges from $1,000 to $5,000 per month. - Apply on Upwork and LinkedIn. Pick one. Learn it in well. Apply. The market is open. Above all, love God.

• 
  Dark_wdman (@Dark_wdman) reported 13 minutes ago

  @diana_murphy613 You havr other option anyways for ISP. It not a monopoly at all. Roger telus bells all have to share their fiber network with all those small compagnies that pretend to be ISP,making the load on those 3 fiber network builder harder. Its the CTC that issued it.