Telus outages and service status in Nanoose Bay, British Columbia

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus generated 0 outage signals in the last 24 hours around Nanoose Bay, including 0 direct reports.
The most common problems reported in this area mention Internet and Wi-fi.
The most recent signal from this area was received May 22, 10:21 PM EDT.

Internet (50%)
Wi-fi (50%)

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Nanoose Bay, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Nanoose Bay, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
May 22, 11:00 PM EDT	0	0
May 22, 11:20 PM EDT	0	0
May 22, 11:40 PM EDT	0	0
May 23, 12:00 AM EDT	0	0
May 23, 12:20 AM EDT	0	0
May 23, 12:40 AM EDT	0	0
May 23, 1:00 AM EDT	0	0
May 23, 1:20 AM EDT	0	0
May 23, 1:40 AM EDT	0	0
May 23, 2:00 AM EDT	0	0
May 23, 2:20 AM EDT	0	0
May 23, 2:40 AM EDT	0	0
May 23, 3:00 AM EDT	0	0
May 23, 3:20 AM EDT	0	0
May 23, 3:40 AM EDT	0	0
May 23, 4:00 AM EDT	0	0
May 23, 4:20 AM EDT	0	0
May 23, 4:40 AM EDT	0	0
May 23, 5:00 AM EDT	0	0
May 23, 5:20 AM EDT	0	0
May 23, 5:40 AM EDT	0	0
May 23, 6:00 AM EDT	0	0
May 23, 6:20 AM EDT	0	0
May 23, 6:40 AM EDT	0	0
May 23, 7:00 AM EDT	0	0
May 23, 7:20 AM EDT	0	0
May 23, 7:40 AM EDT	0	0
May 23, 8:00 AM EDT	0	0
May 23, 8:20 AM EDT	0	0
May 23, 8:40 AM EDT	0	0
May 23, 9:00 AM EDT	0	0
May 23, 9:20 AM EDT	0	0
May 23, 9:40 AM EDT	0	0
May 23, 10:00 AM EDT	0	0
May 23, 10:20 AM EDT	0	0
May 23, 10:40 AM EDT	0	0
May 23, 11:00 AM EDT	0	0
May 23, 11:20 AM EDT	0	0
May 23, 11:40 AM EDT	0	0
May 23, 12:00 PM EDT	0	0
May 23, 12:20 PM EDT	0	0
May 23, 12:40 PM EDT	0	0
May 23, 1:00 PM EDT	0	0
May 23, 1:20 PM EDT	0	0
May 23, 1:40 PM EDT	0	0
May 23, 2:00 PM EDT	0	0
May 23, 2:20 PM EDT	0	0
May 23, 2:40 PM EDT	0	0
May 23, 3:00 PM EDT	0	0
May 23, 3:20 PM EDT	0	0
May 23, 3:40 PM EDT	0	0
May 23, 4:00 PM EDT	0	0
May 23, 4:20 PM EDT	0	0
May 23, 4:40 PM EDT	0	0
May 23, 5:00 PM EDT	0	0
May 23, 5:20 PM EDT	0	0
May 23, 5:40 PM EDT	0	0
May 23, 6:00 PM EDT	0	0
May 23, 6:20 PM EDT	0	0
May 23, 6:40 PM EDT	0	0
May 23, 7:00 PM EDT	0	0
May 23, 7:20 PM EDT	0	0
May 23, 7:40 PM EDT	0	0
May 23, 8:00 PM EDT	0	0
May 23, 8:20 PM EDT	0	0
May 23, 8:40 PM EDT	0	0
May 23, 9:00 PM EDT	0	0
May 23, 9:20 PM EDT	0	0
May 23, 9:40 PM EDT	0	0
May 23, 10:00 PM EDT	0	0
May 23, 10:20 PM EDT	0	0
May 23, 10:40 PM EDT	0	0
May 23, 11:00 PM EDT	0	0

May 24: Problems at Telus

Telus is having issues since 05:20 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Nanoose Bay, British Columbia

The most recent Telus outage reports came from the following cities: Nanaimo, and Parksville.

City	Problem Type	Report Time
Nanaimo	Wi-fi	1 day ago
Parksville	Internet	10 days ago
Nanaimo	Internet	2 months ago
Parksville	Internet	2 months ago
Nanaimo	E-mail	2 months ago
Nanaimo	Phone	2 months ago

Nearby cities with recent reports

Nanaimo

1 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Nanoose Bay, British Columbia

Latest outage, problems and issue reports in Nanoose Bay and nearby locations:

MaggieMay 🇨🇦🇪🇺🇮🇪 (@CailinasEirinn) reported 16 seconds ago from Nanaimo, British Columbia
@DianeMariePosts @linwood_barclay Just think, we used to have tech support when an actual technician would come to our homes. Now when I have a problem with my Telus connection, the tech remote-accesses my phone and *I* do the technical work under their instruction. 🙄
MaggieMay 🇨🇦🇪🇺🇮🇪 (@CailinasEirinn) reported 3 minutes ago from Nanaimo, British Columbia
@happyhamers @TELUS I know! I’ve had them to my place twice this year. The techs are great but the service is abysmal.
MaggieMay 🇨🇦🇪🇺🇮🇪 (@CailinasEirinn) reported 6 minutes ago from Nanaimo, British Columbia
@MgtmMoisan @marcedge1 @TELUS I’ve lived here for 18 months and it’s been nothing but problems. Internet and TV.
MaggieMay 🇨🇦🇪🇺🇮🇪 (@CailinasEirinn) reported 8 minutes ago from Nanaimo, British Columbia
@KatSpiller @paul_siddaway @TELUS They sure don’t. And their online help is down. 🙄
✨🌙 ✨ (@BigDaddyPinnapl) reported 8 minutes ago from Nanaimo, British Columbia
This Telus ad is so god damn annoying #LivePD
MaggieMay 🇨🇦🇪🇺🇮🇪 (@CailinasEirinn) reported 10 minutes ago from Nanaimo, British Columbia
@MgtmMoisan @marcedge1 @TELUS And when we actually (rarely) manage to have them restart the modem remotely, think about it. We’re doing half the service call for them, while paying for the service. 🙄
Jonö (@NuckMyLife) reported 17 minutes ago from Nanaimo, British Columbia
@MizzzAlia @Chemainiac Yeah telus’ customer service sucks. Even the guy who came and installed it was a ****. But I’m saving $80+ a month so that’s all I cared about haha
Kevin's Bacon (@kevinsbaconband) reported 22 minutes ago from Nanaimo, British Columbia
Wow, I just used the Babylon App by Telus and was able to talk to a doctor via webcam within 24 hours. Obviously it has its limitations but a pretty good service that beats sitting in a walk-in clinic for hours. @babylonhealth
Larenzo Jensen (@LarenzoJensen) reported 26 minutes ago from Nanaimo, British Columbia
@TELUS Tried to get ahold of a Representative yesterday but the automated message said it was over an hour wait. Our fibre optik internet was down all day yesterday and I come home after a 12 hour shift and it’s still down. My wife works from home and our twins can’t watch TV..
Mason (@VE7PMD) reported 32 minutes ago from Nanaimo, British Columbia
Hey @TELUS @TELUSsupport is there currently network issues in Nanaimo? The network has had horrible data all night and today can’t send messages or anything that requires data. Can’t even call my voicemail. #nanaimo
MaggieMay 🇨🇦🇪🇺🇮🇪 (@CailinasEirinn) reported 39 minutes ago from Nanaimo, British Columbia
@KatSpiller @paul_siddaway @TELUS They sure don’t. And their only me help is down. 🙄
Sean Higgins (@seanchiggins) reported 44 minutes ago from Parksville, British Columbia
Well, shortly after the Telus guy left my neighborhood, my service came back. Thank you @TELUS
william yoachim (@wyoachim) reported 53 minutes ago from Nanaimo, British Columbia
@Charlene_Kotze Switch to @TELUS , long time @ShawTV_CVI but costs kept rising , service getting worse so made the switch . We actually get more service and product for less money and our wifi is great
william yoachim (@wyoachim) reported 56 minutes ago from Nanaimo, British Columbia
@Charlene_Kotze @batujet I actually heard one out a few months and switched . My bill is around $100 less for more services . Same channels , internet is better and now home security. I’ve been a life long Shaw guy but now @TELUS and very happy w service, product and cost
Bret Westergaard (@Westie_84) reported 59 minutes ago from Nanaimo, British Columbia
Telus offering me a new iPhone 11 Pro for 95 a month. Freedom offering the same Been a #rogers customer for 20 years and I was on hold twice yesterday and disconnected and I’ve been waiting for chat agent for 43 minutes now. I guess it’s time to make a switch.
🏳️‍🌈♿ Lorna Appleby 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇨🇦 (@Shadowydreamer) reported 60 minutes ago from Nanaimo, British Columbia
Asked to be put on @TELUS do not call list three times. Nope, their farmed out sales team keeps calling. Half the time they hang up when they're asked to hold while I'm fetched. I'm about ready to start blowing a soccer whistle in their ears. #SpamCallers #DoNotCall FFS

Telus Issues Reports

Latest outage, problems and issue reports in social media:

Bob Price (@kammornanchor) reported 5 minutes ago
@jodyvance @TELUS Same issue here. I've complained about slow speed...a crew came (contractors)...I got a huge bill...even though they said there would be no charge...and still the problem persists. Searching for a new provider as well. @TELUSsupport
Mountain City 🇨🇦🇮🇳 (@mountaincityvan) reported 6 minutes ago
@lejeunesimon, while you partner with big companies such as TELUS, please also take a chance with smaller ones like Novus (internet provider in Vancouver), Freedom (reason why phone prices have come down), etc. Please also work with American companies that provide daily services
susan bancroft,陳素琴 (@susanbancroft12) reported 6 minutes ago
@jodyvance @TELUS All the "service " providers are the same
Debra Mcpherson🍎 (@DebraMcphe31401) reported 11 minutes ago
@MrStache9 Argh.. it’s like in the song Hotel California— once in you can never leave. I tried cancelling all my mom’s Telus stuff last year and it was nearly impossible. In the end I paid a penalty. They had scammed her into a long term contract! At 94. Sheesh!
🇺🇸 The Real Space Cowboy 🇺🇸 (@JosephHolli25) reported 14 minutes ago
@BlondeBigot11 @TELUS I'd turn the dogs loose on them, they'd probably smell them and want to roll around on them though thinking they're rolling in ****
Colin Regan 🚀 (@engalicorn) reported 15 minutes ago
Huge Fail #Telus @TELUS @TELUSsupport International Easy Pass doesn't work in the United States. If my wife flew to Peru or Afghanistan she would be covered. She flys to Seattle and incurs $100 dollars in overages minutes after stepping off the plane.
W.C. (@Joe33932) reported 18 minutes ago
@TELUSsupport Are you gonna fix the sound drop outs and skipping on the Telus 4K boxes?
Real Insights (@Real_Insights_) reported 19 minutes ago
@MelissaLMRogers @TELUSsupport I managed to get down to $32/mo with fido. Not unlimited but way more data than I'd ever use. I was with Telus for a very long time, they never offered any good deals. Just watch for good deals and make the switch.
Benjamin Durden (@Krugg_of_Crom) reported 21 minutes ago
I’ve had cellphone service with Telus for 24 years. I’m tired of paying $75 / month. Who’s my best option ? I live in Alberta
🆒 Chris Parry (@ChrisParry) reported 21 minutes ago
@jojojojojobz @jodyvance @TELUS Why go from bad to bad?