Telus Outage Report in Nanoose Bay, Regional District of Nanaimo, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Nanoose Bay, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Nanoose Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 21: Problems at Telus
Telus is having issues since 11:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (46%)
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Phone (29%)
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Wi-fi (10%)
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TV (6%)
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E-mail (5%)
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Total Blackout (4%)
Live Outage Map Near Nanoose Bay, Regional District of Nanaimo, British Columbia
The most recent Telus outage reports came from the following cities: Nanaimo and Qualicum Beach.
| City | Problem Type | Report Time |
|---|---|---|
 Nanaimo |
Phone | |
| Nanaimo |
Internet | |
| Nanaimo |
Phone | |
| Nanaimo |
Internet | |
| Qualicum Beach |
TV | |
| Qualicum Beach |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Nanoose Bay, British Columbia
Latest outage, problems and issue reports in Nanoose Bay and nearby locations:
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Jonö
(@NuckMyLife) reported
from
Nanaimo, British Columbia
@MizzzAlia @Chemainiac Yeah telus’ customer service sucks. Even the guy who came and installed it was a ****. But I’m saving $80+ a month so that’s all I cared about haha
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✨🌙 ✨
(@BigDaddyPinnapl) reported
from
Nanaimo, British Columbia
This Telus ad is so god damn annoying #LivePD
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Kevin's Bacon
(@kevinsbaconband) reported
from
Nanaimo, British Columbia
Wow, I just used the Babylon App by Telus and was able to talk to a doctor via webcam within 24 hours. Obviously it has its limitations but a pretty good service that beats sitting in a walk-in clinic for hours. @babylonhealth
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Bret Westergaard
(@Westie_84) reported
from
Nanaimo, British Columbia
Telus offering me a new iPhone 11 Pro for 95 a month. Freedom offering the same Been a #rogers customer for 20 years and I was on hold twice yesterday and disconnected and I’ve been waiting for chat agent for 43 minutes now. I guess it’s time to make a switch.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Kara Scobbie 🇨🇦💊
(@bkscobbie) reported
@nationalpost Hope they'll accept cheques! They can absorb the 1.5% cc charge. Telus makes money hand over fist. Stupid.
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PierreMichaud
(@pierremichaud) reported
@CBCNews I left Telus a couple of weeks ago because of this. Went to Rogers with the three lines for my family. This is an inflationary grab. Never going back to Telus.
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Abhiket Gaurav
(@abhiketg) reported
@TELUS your customer care agents are liars. Do you guys even care about customers?
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Howard Beale
(@BMadasHell) reported
@CBCNews @TELUS You raised prices awhile ago due to gas price increases you said. Where is the reduction in prices now that gas is way down??? Just another cash grab from a greedy corporation. Your day is coming with the rest of your greedy lot.
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Mischa
(@mischa198) reported
@Leah_Holiove @Shawhelp I ditched Shaw 5 years ago…with Telus..no issues and I’ve been with Telus mobility for 20 years and always amazing service…Shaw sucks
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Avery Hallahan
(@averyjbacon) reported
@TELUS I have been trying to reach customer support for over a week and every time I try to get in contact with someone it says it’s closed. Please if someone could get back to me, that would be greatly appreciated
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BC Oversight
(@bcoversight) reported
@Leah_Holiove @Shawhelp Ditched Shaw, crappy customer service. Telus isn't that bad unless they have a major outage and then you can't get through to customer service.
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Mel Green
(@13mgreen) reported
@TELUSsupport Existing customer looking to upgrade 2 phones and add a third. What do I have to do to talk to someone. Been on hold for 40 mins. Plan B is call Roger's Bell and Telus at same time and give business to whomever answers first
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#TrudeauMustGo-Lynx
(@dkelland1) reported
@bcbluecon Never mind I just read the article. Basically the only thing Telus can't charge the fee on is home telephone services in certain smaller communities. So this ruling will affect very few people.
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Nay zeus
(@NayZeus) reported
@Leah_Holiove @Shawhelp Telus contracts their help overseas. Not hating on international people but it’s their way of saving money instead of paying local wages. It also makes it a pain when you’re trying to reference something locally and they pretend they know what you’re referring to.