Telus Outage Report in Nanoose Bay, Regional District of Nanaimo, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Nanoose Bay, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Nanoose Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (27%)
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Wi-fi (10%)
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TV (6%)
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E-mail (5%)
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Total Blackout (4%)
Live Outage Map Near Nanoose Bay, Regional District of Nanaimo, British Columbia
The most recent Telus outage reports came from the following cities: Nanaimo, Qualicum Beach and Parksville.
| City | Problem Type | Report Time |
|---|---|---|
 Nanaimo |
Phone | |
| Nanaimo |
Internet | |
| Qualicum Beach |
TV | |
| Qualicum Beach |
Internet | |
| Nanaimo |
Total Blackout | |
| Parksville |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Nanoose Bay, British Columbia
Latest outage, problems and issue reports in Nanoose Bay and nearby locations:
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william yoachim
(@wyoachim) reported
from
Nanaimo, British Columbia
@Charlene_Kotze @batujet I actually heard one out a few months and switched . My bill is around $100 less for more services . Same channels , internet is better and now home security. I’ve been a life long Shaw guy but now @TELUS and very happy w service, product and cost
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🏳️🌈♿ Lorna Appleby 🏴 🇨🇦
(@Shadowydreamer) reported
from
Nanaimo, British Columbia
Asked to be put on @TELUS do not call list three times. Nope, their farmed out sales team keeps calling. Half the time they hang up when they're asked to hold while I'm fetched. I'm about ready to start blowing a soccer whistle in their ears. #SpamCallers #DoNotCall FFS
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william yoachim
(@wyoachim) reported
from
Nanaimo, British Columbia
@Charlene_Kotze Switch to @TELUS , long time @ShawTV_CVI but costs kept rising , service getting worse so made the switch . We actually get more service and product for less money and our wifi is great
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Jonö
(@NuckMyLife) reported
from
Nanaimo, British Columbia
@MizzzAlia @Chemainiac Yeah telus’ customer service sucks. Even the guy who came and installed it was a ****. But I’m saving $80+ a month so that’s all I cared about haha
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Sean Higgins
(@seanchiggins) reported
from
Parksville, British Columbia
Well, shortly after the Telus guy left my neighborhood, my service came back. Thank you @TELUS
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Mason
(@VE7PMD) reported
from
Nanaimo, British Columbia
Hey @TELUS @TELUSsupport is there currently network issues in Nanaimo? The network has had horrible data all night and today can’t send messages or anything that requires data. Can’t even call my voicemail. #nanaimo
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✨🌙 ✨
(@BigDaddyPinnapl) reported
from
Nanaimo, British Columbia
This Telus ad is so god damn annoying #LivePD
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Kevin's Bacon
(@kevinsbaconband) reported
from
Nanaimo, British Columbia
Wow, I just used the Babylon App by Telus and was able to talk to a doctor via webcam within 24 hours. Obviously it has its limitations but a pretty good service that beats sitting in a walk-in clinic for hours. @babylonhealth
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Larenzo Jensen
(@LarenzoJensen) reported
from
Nanaimo, British Columbia
@TELUS Tried to get ahold of a Representative yesterday but the automated message said it was over an hour wait. Our fibre optik internet was down all day yesterday and I come home after a 12 hour shift and it’s still down. My wife works from home and our twins can’t watch TV..
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Bret Westergaard
(@Westie_84) reported
from
Nanaimo, British Columbia
Telus offering me a new iPhone 11 Pro for 95 a month. Freedom offering the same Been a #rogers customer for 20 years and I was on hold twice yesterday and disconnected and I’ve been waiting for chat agent for 43 minutes now. I guess it’s time to make a switch.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Nick VE7NCD✌️
(@ve7ncd) reported
@33dBm Here in Canada, Telus and Bell have been sharing base station infrastructure (with separate back-haul and core networks) since they built out their 3G infrastructure, while Rogers runs an independent network (they had the only GSM network, Bell/Telus did CDMA)
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mauricio martinez
(@mauriciomartz18) reported
@TELUS spent 4 hrs on-hold and whenever someone picked up the phone I got a ‘I need to transfer you’ and finally I got disconnected. Worst customer service. Do I need to contact @cbcnewsbc Public for your customer service team to fix the billing issue caused on your end?
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Joseph Kennedy
(@manny7901) reported
@Rogers I loved Rogers when I lived in Manitoba. Now in northern Ontario there is no Rogers service and my choices or crappy Bell or even worse Telus.
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Monte Freeman
(@montef) reported
@ShawnKing @TELUS @TELUSsupport This is the point where I would just stop paying them. I’ve found that to be a remarkable way to get the attention of a service business who is no longer providing a service I care about. Stop sending the check, turn off auto pay, tell the bank to reject requests. Buh-bye now🖕
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Monte Freeman
(@montef) reported
@ShawnKing @TELUS @TELUSsupport Wow. That kind of willful stupid *has* to hurt.
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WCoaster
(@WCoaster77) reported
A great way to talk with your money. Cancel your cable in protest to the propagandist MSM being broadcast on your local cable feed. Save a bit of money use it to support your information provider of choice. Bye Bye @TELUS
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EMO LEBLANC™©® RECORDING ARTIST 🇺🇸
(@CountryMusicEmo) reported
Once again @TELUS @TELUSsupport Internet SUCKS ROCKS !!! Did a live show today and got half way through to find I wasn't broadcasting because Of My Telus wifi was so F-ing slow and not connecting And That is PURE FIBER BS ! Had to switch to Mobile data !!!
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Brian Kennedy
(@BrianABCS) reported
@AlbertKamps Call Telus, their customer service is actually pretty good.
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Shawn King
(@ShawnKing) reported
@montef @TELUS @TELUSsupport I’ve got Internet and Internet TV. I can unbundle it. But only if I CALL THESE ********. I literally went into one of their stores and was told, “No. We can’t cancel your service. You have to call Telus.” Unbe-*******-lievable…
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oh bla dee
(@SteveScho54) reported
@ItsDeanBlundell @dianemariereid @ChelseaHillier6 She wants clicks so that advertisers will pay her more. Write to those who advertise.on fax and are in Canada. Tell the to stop. Write to Bell, Rogers, Shaw, Telus Tell them to stop. Write to your MP, MLA They'll the to rove.the service