Telus outages and service status in Nanoose Bay, British Columbia
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Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Nanoose Bay, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- Internet (50%)
- Phone (50%)
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Nanoose Bay, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Nanoose Bay, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Nanoose Bay, British Columbia
The most recent Telus outage reports came from the following cities: Parksville, and Nanaimo.
| City | Problem Type | Report Time |
|---|---|---|
 Parksville
|
Phone | 23 days ago |
|
Nanaimo
|
Internet | 23 days ago |
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Nanaimo
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Wi-fi | 1 month ago |
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Parksville
|
Internet | 1 month ago |
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Nanaimo
|
Internet | 3 months ago |
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Parksville
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Internet | 3 months ago |
Community Discussion
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Telus Issues Reports Near Nanoose Bay, British Columbia
Latest outage, problems and issue reports in Nanoose Bay and nearby locations:
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MaggieMay ๐จ๐ฆ๐ช๐บ๐ฎ๐ช (@CailinasEirinn) reported from Nanaimo, British Columbia@MgtmMoisan @marcedge1 @TELUS And when we actually (rarely) manage to have them restart the modem remotely, think about it. Weโre doing half the service call for them, while paying for the service. ๐
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โจ๐ โจ (@BigDaddyPinnapl) reported from Nanaimo, British ColumbiaThis Telus ad is so god damn annoying #LivePD
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MaggieMay ๐จ๐ฆ๐ช๐บ๐ฎ๐ช (@CailinasEirinn) reported from Nanaimo, British Columbia@MgtmMoisan @marcedge1 @TELUS Iโve lived here for 18 months and itโs been nothing but problems. Internet and TV.
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๐ณ๏ธโ๐โฟ Lorna Appleby ๐ด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ ๐จ๐ฆ (@Shadowydreamer) reported from Nanaimo, British ColumbiaAsked to be put on @TELUS do not call list three times. Nope, their farmed out sales team keeps calling. Half the time they hang up when they're asked to hold while I'm fetched. I'm about ready to start blowing a soccer whistle in their ears. #SpamCallers #DoNotCall FFS
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william yoachim (@wyoachim) reported from Nanaimo, British Columbia@Charlene_Kotze @batujet I actually heard one out a few months and switched . My bill is around $100 less for more services . Same channels , internet is better and now home security. Iโve been a life long Shaw guy but now @TELUS and very happy w service, product and cost
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MaggieMay ๐จ๐ฆ๐ช๐บ๐ฎ๐ช (@CailinasEirinn) reported from Nanaimo, British Columbia@KatSpiller @paul_siddaway @TELUS They sure donโt. And their online help is down. ๐
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Sean Higgins (@seanchiggins) reported from Parksville, British ColumbiaWell, shortly after the Telus guy left my neighborhood, my service came back. Thank you @TELUS
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Jonรถ (@NuckMyLife) reported from Nanaimo, British Columbia@MizzzAlia @Chemainiac Yeah telusโ customer service sucks. Even the guy who came and installed it was a ****. But Iโm saving $80+ a month so thatโs all I cared about haha
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MaggieMay ๐จ๐ฆ๐ช๐บ๐ฎ๐ช (@CailinasEirinn) reported from Nanaimo, British Columbia@KatSpiller @paul_siddaway @TELUS They sure donโt. And their only me help is down. ๐
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Larenzo Jensen (@LarenzoJensen) reported from Nanaimo, British Columbia@TELUS Tried to get ahold of a Representative yesterday but the automated message said it was over an hour wait. Our fibre optik internet was down all day yesterday and I come home after a 12 hour shift and itโs still down. My wife works from home and our twins canโt watch TV..
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MaggieMay ๐จ๐ฆ๐ช๐บ๐ฎ๐ช (@CailinasEirinn) reported from Nanaimo, British Columbia@DianeMariePosts @linwood_barclay Just think, we used to have tech support when an actual technician would come to our homes. Now when I have a problem with my Telus connection, the tech remote-accesses my phone and *I* do the technical work under their instruction. ๐
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Kevin's Bacon (@kevinsbaconband) reported from Nanaimo, British ColumbiaWow, I just used the Babylon App by Telus and was able to talk to a doctor via webcam within 24 hours. Obviously it has its limitations but a pretty good service that beats sitting in a walk-in clinic for hours. @babylonhealth
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william yoachim (@wyoachim) reported from Nanaimo, British Columbia@Charlene_Kotze Switch to @TELUS , long time @ShawTV_CVI but costs kept rising , service getting worse so made the switch . We actually get more service and product for less money and our wifi is great
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Bret Westergaard (@Westie_84) reported from Nanaimo, British ColumbiaTelus offering me a new iPhone 11 Pro for 95 a month. Freedom offering the same Been a #rogers customer for 20 years and I was on hold twice yesterday and disconnected and Iโve been waiting for chat agent for 43 minutes now. I guess itโs time to make a switch.
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Mason (@VE7PMD) reported from Nanaimo, British ColumbiaHey @TELUS @TELUSsupport is there currently network issues in Nanaimo? The network has had horrible data all night and today canโt send messages or anything that requires data. Canโt even call my voicemail. #nanaimo
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MaggieMay ๐จ๐ฆ๐ช๐บ๐ฎ๐ช (@CailinasEirinn) reported from Nanaimo, British Columbia@happyhamers @TELUS I know! Iโve had them to my place twice this year. The techs are great but the service is abysmal.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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๐ Chris Parry (@ChrisParry) reported@garymasonglobe @TELUS Telus doesn't want your busiess. I use @heybabbl - local, way cheaper, no contracts, service without call centers
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1rhodesian (@JohnKir43886910) reported@bcbluecon Telus sucks as well. They all start you at a reduced rate and then keep jacking it up. Try Starlink if you can.
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M.A. - "Losers always whine about their best" (@LayThemBare) reportedHave any of the ISP like Bell or telus spoken against c-22? Or are they onboard with the digital tyranny? Asking because I am going to outright cancel my entire service and go with an VOIP home phone and smoke signals for encryption
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The Entire Population of Canada (@ChefTannis) reported@TELUS My tsn went down right in the middle of the Spain match! In Vancouver, I completely missed the game . So upsetting, unacceptable @TELUSsupport
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TELUS Support (@TELUSsupport) reported@Minaxi_VZ We're glad to hear that the technician visit has been booked for you. If the issue is determined to be on our side, you will not be charged the $200 technician fee. That charge only applies if the technician finds the issue is not related to TELUS equipment or network.
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Temple 8 Research (@Temple_Eight) reportedI hope the $ASTS boys like dilution because you're going to need a lot of it to fund your ambitions. While ASTS has a small lead on broadband connectivity their real advantage is spectrum access via carrier exclusivity and they've locked up nearly 60 mobile network operator partners covering over 3 billion subscribers AT&T, Verizon, Vodafone, Rakuten, Telus, Bell, etc. SpaceX operates more than 9,000 satellites around 60% of everything in orbit. ASTS has roughly 9 including recent launches, and is trying to accelerate to about one launch a month to hit 2026 targets. Analysts are skeptical it can sustain this. Each BlueBird Block 2 is a 6,100 kg spacecraft, far more complex and expensive per unit than a Starlink satellite and AST can't launch anything close to the pace of Musk. SpaceX owns the rockets while ASTS has to buy rides on Falcon 9, New Glenn, etc. SpaceX's hardware iteration speed is, as one analysis put it, a real and durable advantage, and if their next gen satellites deliver on data performance, the competitive gap narrows while the constellation scale gap stays insurmountable. SpaceX already took the biggest carrier prize in the US being T-Mobile. So the carrier moat cuts both ways. SpaceX obviously has access to vast capital after IPO, with Starlink generating ~$10.4 billion of revenue in 2025. ASTS is pre-real-revenue at scale ($70.9 million in 2025) and funding itself with convertible debt and dilution. Do the bulls have an answer to this?
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mc sw@gs (@McSwagg3r4) reported@Apple & @TELUS โฆ Why do I pay thousands for your phones, and hundreds per month to get the worst service in the world? My US phone is $30/month and has like $0 dead spots. Iโm going to badger my MP & MLA
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R. Weyland (@WeylandR) reported@TELUS @TELUSsupport Hey Telus. You guys are now worse than an airline. Your product (internet in this case) is less reliable than checked bags and now you wait longer on hold to resolve issue. And likely an average of 4 phone calls and 2 technician visits to solve the problem.
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TdotTrucker ๐จ๐ฆ (@TdotTrucker) reported@TELUS @garymasonglobe Woah. Nothing should take three weeks or more for your Internet to be fixed. That sounds like a problem on your end and you should be making sure that this customer gets Internet immediately even if you have to use another service in the meantime.
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Doug Ransom (@dougransom) reported@jodyvance @TELUS They are all the same. Services are priced for maximum profit at the service level consumers will tolerate.