Telus

Telus Outage Report in Nanoose Bay, Regional District of Nanaimo, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Nanoose Bay, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Nanoose Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Nanoose Bay, Regional District of Nanaimo, British Columbia 01/16/2026 11:05

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Nanoose Bay, Regional District of Nanaimo, British Columbia

The most recent Telus outage reports came from the following cities: Qualicum Beach, Nanaimo and Parksville.

Loading map, please wait...
City Problem Type Report Time
CanadaQualicum Beach TV
CanadaQualicum Beach Internet
CanadaNanaimo Total Blackout
CanadaParksville Phone
CanadaParksville Phone
CanadaNanaimo Phone

Community Discussion

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Telus Issues Reports Near Nanoose Bay, British Columbia

Latest outage, problems and issue reports in Nanoose Bay and nearby locations:

  • Shadowydreamer 🏳️‍🌈♿ Lorna Appleby 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇨🇦 (@Shadowydreamer) reported from Nanaimo, British Columbia

    Asked to be put on @TELUS do not call list three times. Nope, their farmed out sales team keeps calling. Half the time they hang up when they're asked to hold while I'm fetched. I'm about ready to start blowing a soccer whistle in their ears. #SpamCallers #DoNotCall FFS

  • wyoachim william yoachim (@wyoachim) reported from Nanaimo, British Columbia

    @Charlene_Kotze Switch to @TELUS , long time @ShawTV_CVI but costs kept rising , service getting worse so made the switch . We actually get more service and product for less money and our wifi is great

  • NuckMyLife Jonö (@NuckMyLife) reported from Nanaimo, British Columbia

    @MizzzAlia @Chemainiac Yeah telus’ customer service sucks. Even the guy who came and installed it was a ****. But I’m saving $80+ a month so that’s all I cared about haha

  • Westie_84 Bret Westergaard (@Westie_84) reported from Nanaimo, British Columbia

    Telus offering me a new iPhone 11 Pro for 95 a month. Freedom offering the same Been a #rogers customer for 20 years and I was on hold twice yesterday and disconnected and I’ve been waiting for chat agent for 43 minutes now. I guess it’s time to make a switch.

  • kevinsbaconband Kevin's Bacon (@kevinsbaconband) reported from Nanaimo, British Columbia

    Wow, I just used the Babylon App by Telus and was able to talk to a doctor via webcam within 24 hours. Obviously it has its limitations but a pretty good service that beats sitting in a walk-in clinic for hours. @babylonhealth

  • BigDaddyPinnapl ✨🌙 ✨ (@BigDaddyPinnapl) reported from Nanaimo, British Columbia

    This Telus ad is so god damn annoying #LivePD

  • wyoachim william yoachim (@wyoachim) reported from Nanaimo, British Columbia

    @Charlene_Kotze @batujet I actually heard one out a few months and switched . My bill is around $100 less for more services . Same channels , internet is better and now home security. I’ve been a life long Shaw guy but now @TELUS and very happy w service, product and cost

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • boatoar Pistol Pete (@boatoar) reported

    @spencerkyte What I do is choose to login "via cable provider" and it redirects me to a shaw login page. I've used it for several years. I suppose if you have something like telus' piktv (not optik tv) that may not be an available option for you. Kind of brutal if the case.

  • NeilGroom1 Neil (@NeilGroom1) reported

    @Igor_LarionovII I'm 26 and I have cable solely because of blackout restrictions! (Plus Telus threw in a 4k tv as incentive to get the cable lol)

  • Andrew_Dalgarno Andrew Dalgarno (@Andrew_Dalgarno) reported

    @jcalder1983 Was MTS. Then got switched to Telus after the Bell takeover. Now considering Rogers. Jenn uses Rogers and gets better service. According to Tower Locator App, we are in the middle of 6 or 8 towers, all Rogers. I thought they shared towers???

  • LindySmithMD Please protect others #StayHomeWhenSick #WearAMask (@LindySmithMD) reported

    Now, the physicians involved had likely trusted that Telus Babylon had done their due diligence. It's important that folks see where the problem here lies.

  • readingtheclues Reading the Clues (@readingtheclues) reported

    @1KristieJ It was picked up Telus Presents, which is only available in BC and Alberta? What the heck. So strange. I had never even heard of it before.

  • cbjerrisgaard Chris Bjerrisgaard (@cbjerrisgaard) reported

    Hey @TELUS @TELUSsupport - I just had the worst install experience I could imagine. I have a half-installed security system that doesn't work and your guy just left after pissing and moaning the entire time, telling me he "had to get to another job and good luck."

  • greaterthandave Greater Than Dave (@greaterthandave) reported

    while I am on the phone with lionel the other owner of our home a person from telus or the army(line men) stating “calm down the ***** has the money to pay for the property damage” @JustinTrudeau @KensingtonRoyal @MBGov more damage to our home today.

  • AnujVij11 Anuj Vij (@AnujVij11) reported

    Dear @TELUS @TELUSsupport Not having a call back option and making customers wait on hold for hours is the reason people leave . Instead of spending money on false ads touting your great customer service it may be better to invest in upgrading your customer support options.

  • lenesinferno lil sleepy *domestic* ♡ (@lenesinferno) reported

    @ShawInfo People in Hope BC haven’t had internet all week. We appreciate the donations- any word as to when our service will be back? Telus is offering incentives to switch over and your sales rep actually called me to renew my loyalty plan when I had no internet 😣

  • S_ClaytonWeber Clayton Weber (@S_ClaytonWeber) reported

    @iPhoneinCanada All these @TELUS Black Friday promos are only for NEW activations. Current people aren’t allowed to change to these promo plans. Penalize the people that have been long time customers. Shouldn’t be allowed. Customer is a customer.