Telus Outage Report in Nanoose Bay, Regional District of Nanaimo, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Nanoose Bay, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Nanoose Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (27%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (5%)
Live Outage Map Near Nanoose Bay, Regional District of Nanaimo, British Columbia
The most recent Telus outage reports came from the following cities: Nanaimo, Qualicum Beach and Parksville.
| City | Problem Type | Report Time |
|---|---|---|
 Nanaimo |
Internet | |
| Qualicum Beach |
TV | |
| Qualicum Beach |
Internet | |
| Nanaimo |
Total Blackout | |
| Parksville |
Phone | |
| Parksville |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports Near Nanoose Bay, British Columbia
Latest outage, problems and issue reports in Nanoose Bay and nearby locations:
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Larenzo Jensen
(@LarenzoJensen) reported
from
Nanaimo, British Columbia
@TELUS Tried to get ahold of a Representative yesterday but the automated message said it was over an hour wait. Our fibre optik internet was down all day yesterday and I come home after a 12 hour shift and it’s still down. My wife works from home and our twins can’t watch TV..
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Sean Higgins
(@seanchiggins) reported
from
Parksville, British Columbia
Well, shortly after the Telus guy left my neighborhood, my service came back. Thank you @TELUS
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Mason
(@VE7PMD) reported
from
Nanaimo, British Columbia
Hey @TELUS @TELUSsupport is there currently network issues in Nanaimo? The network has had horrible data all night and today can’t send messages or anything that requires data. Can’t even call my voicemail. #nanaimo
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MaggieMay 🇨🇦🇪🇺🇮🇪
(@CailinasEirinn) reported
from
Nanaimo, British Columbia
@KatSpiller @paul_siddaway @TELUS They sure don’t. And their online help is down. 🙄
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MaggieMay 🇨🇦🇪🇺🇮🇪
(@CailinasEirinn) reported
from
Nanaimo, British Columbia
@happyhamers @TELUS I know! I’ve had them to my place twice this year. The techs are great but the service is abysmal.
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william yoachim
(@wyoachim) reported
from
Nanaimo, British Columbia
@Charlene_Kotze @batujet I actually heard one out a few months and switched . My bill is around $100 less for more services . Same channels , internet is better and now home security. I’ve been a life long Shaw guy but now @TELUS and very happy w service, product and cost
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william yoachim
(@wyoachim) reported
from
Nanaimo, British Columbia
@Charlene_Kotze Switch to @TELUS , long time @ShawTV_CVI but costs kept rising , service getting worse so made the switch . We actually get more service and product for less money and our wifi is great
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MaggieMay 🇨🇦🇪🇺🇮🇪
(@CailinasEirinn) reported
from
Nanaimo, British Columbia
@MgtmMoisan @marcedge1 @TELUS I’ve lived here for 18 months and it’s been nothing but problems. Internet and TV.
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🏳️🌈♿ Lorna Appleby 🏴 🇨🇦
(@Shadowydreamer) reported
from
Nanaimo, British Columbia
Asked to be put on @TELUS do not call list three times. Nope, their farmed out sales team keeps calling. Half the time they hang up when they're asked to hold while I'm fetched. I'm about ready to start blowing a soccer whistle in their ears. #SpamCallers #DoNotCall FFS
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MaggieMay 🇨🇦🇪🇺🇮🇪
(@CailinasEirinn) reported
from
Nanaimo, British Columbia
@DianeMariePosts @linwood_barclay Just think, we used to have tech support when an actual technician would come to our homes. Now when I have a problem with my Telus connection, the tech remote-accesses my phone and *I* do the technical work under their instruction. 🙄
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Bret Westergaard
(@Westie_84) reported
from
Nanaimo, British Columbia
Telus offering me a new iPhone 11 Pro for 95 a month. Freedom offering the same Been a #rogers customer for 20 years and I was on hold twice yesterday and disconnected and I’ve been waiting for chat agent for 43 minutes now. I guess it’s time to make a switch.
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MaggieMay 🇨🇦🇪🇺🇮🇪
(@CailinasEirinn) reported
from
Nanaimo, British Columbia
@KatSpiller @paul_siddaway @TELUS They sure don’t. And their only me help is down. 🙄
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MaggieMay 🇨🇦🇪🇺🇮🇪
(@CailinasEirinn) reported
from
Nanaimo, British Columbia
@MgtmMoisan @marcedge1 @TELUS And when we actually (rarely) manage to have them restart the modem remotely, think about it. We’re doing half the service call for them, while paying for the service. 🙄
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✨🌙 ✨
(@BigDaddyPinnapl) reported
from
Nanaimo, British Columbia
This Telus ad is so god damn annoying #LivePD
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Jonö
(@NuckMyLife) reported
from
Nanaimo, British Columbia
@MizzzAlia @Chemainiac Yeah telus’ customer service sucks. Even the guy who came and installed it was a ****. But I’m saving $80+ a month so that’s all I cared about haha
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Kevin's Bacon
(@kevinsbaconband) reported
from
Nanaimo, British Columbia
Wow, I just used the Babylon App by Telus and was able to talk to a doctor via webcam within 24 hours. Obviously it has its limitations but a pretty good service that beats sitting in a walk-in clinic for hours. @babylonhealth
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Adam Bissonnette
(@AdamBissonnette) reported
Boy, if it's my equipment and not Telus's hamsters dying that's causing my unstable internet, I'm going to be viscerally upset. Can't afford a new router right now.
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Phoenixxx_Reighnne
(@PheonixReighnne) reported
@TELUS I am on AISH.. & have internet for good.. & after a year of calling trying to find an account number & reconnection fees after 14 months I have received my first bill I don’t feel I should have to pay a reconnection fee where my account was never set up to receive a bill
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Rob
(@Rob03959236) reported
@TELUS Poor customer service. U r making good money but not adding more cstmr service lines.I tried to call in morning for 1 hour no reply,then trying now for the last45minutes,still on hold.3rd class service.U people r cheating us because of imperfect competition in Market.
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Manu C George
(@manu061090) reported
@TELUS @TELUSsupport bought a phone from you guys on 24 months contract and never received the Customer Service Agreement, I am in need of the CSA for an insurance claim and your customer service is not able to provide the same,worst customer service ever received from a provider
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koralee tonack
(@eelarok) reported
@TELUS your sales person came to my door offering faster internet speed if I signed up for home security service. I said I’d like to think about it. He said…book an appt and you can call to cancel. I called twice to cancel, spent over 2hrs on the phone - just rec’d a $650 bill
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Dani Maldonado
(@BuildThisHous) reported
@TELUSsupport A punch to the gut, because we were not notified prior. I checked all docs and no word. Talked to cust serv. Would like to end on a good note. Cancelled service. We stayed and paid 10 months at $150+$240+tax because we loved Telus, then $240 more?
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Ananya Sanyal
(@AnanyaSanyal1) reported
Disgusted, disappointed and frustrated with the service of ADT by Telus!! When it was just ADT we had seamless service for 10 years but since we got ADT by Telus, since last 6 months, it's been utter disaster!! Does the company care??# ADT by Telus
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Jas In 🇨🇦 Gettr: @JasinCanada
(@keepontruckin78) reported
@TELUS It seems like the future is friendly unless you are a Telus customer living on $1000-1300 a month on disabilities in which case you don't seem to give a ****?
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AJ Chaldez 🇨🇦🇬🇷🏴
(@andysactionpix) reported
@Shawhelp What’s going on with wifi in Leduc the last few mornings Shaw?? So spotty, cutting in and out. Horrible! I have Telus calling me daily to sign up for fibre optic internet and I’ve held off but cripes, I pay over $200 a month for shoddy service?? This is getting old!!
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Ronnie Zenne
(@RonnieZenne) reported
@citynewscalgary I don’t see a problem. We basically have Telus or Shaw right now and after we would have Rogers or Telus so same choice of 2