Telus Outage Report in Nanoose Bay, Regional District of Nanaimo, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Nanoose Bay, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Nanoose Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (45%)
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Phone (30%)
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Wi-fi (9%)
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TV (6%)
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E-mail (5%)
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Total Blackout (5%)
Live Outage Map Near Nanoose Bay, Regional District of Nanaimo, British Columbia
The most recent Telus outage reports came from the following cities: Nanaimo and Qualicum Beach.
| City | Problem Type | Report Time |
|---|---|---|
 Nanaimo |
Phone | |
| Nanaimo |
Internet | |
| Nanaimo |
Phone | |
| Nanaimo |
Internet | |
| Qualicum Beach |
TV | |
| Qualicum Beach |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports Near Nanoose Bay, British Columbia
Latest outage, problems and issue reports in Nanoose Bay and nearby locations:
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🏳️🌈♿ Lorna Appleby 🏴 🇨🇦
(@Shadowydreamer) reported
from
Nanaimo, British Columbia
Asked to be put on @TELUS do not call list three times. Nope, their farmed out sales team keeps calling. Half the time they hang up when they're asked to hold while I'm fetched. I'm about ready to start blowing a soccer whistle in their ears. #SpamCallers #DoNotCall FFS
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Mason
(@VE7PMD) reported
from
Nanaimo, British Columbia
Hey @TELUS @TELUSsupport is there currently network issues in Nanaimo? The network has had horrible data all night and today can’t send messages or anything that requires data. Can’t even call my voicemail. #nanaimo
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MaggieMay 🇨🇦🇪🇺🇮🇪
(@CailinasEirinn) reported
from
Nanaimo, British Columbia
@KatSpiller @paul_siddaway @TELUS They sure don’t. And their only me help is down. 🙄
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Sean Higgins
(@seanchiggins) reported
from
Parksville, British Columbia
Well, shortly after the Telus guy left my neighborhood, my service came back. Thank you @TELUS
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Bret Westergaard
(@Westie_84) reported
from
Nanaimo, British Columbia
Telus offering me a new iPhone 11 Pro for 95 a month. Freedom offering the same Been a #rogers customer for 20 years and I was on hold twice yesterday and disconnected and I’ve been waiting for chat agent for 43 minutes now. I guess it’s time to make a switch.
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Larenzo Jensen
(@LarenzoJensen) reported
from
Nanaimo, British Columbia
@TELUS Tried to get ahold of a Representative yesterday but the automated message said it was over an hour wait. Our fibre optik internet was down all day yesterday and I come home after a 12 hour shift and it’s still down. My wife works from home and our twins can’t watch TV..
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MaggieMay 🇨🇦🇪🇺🇮🇪
(@CailinasEirinn) reported
from
Nanaimo, British Columbia
@happyhamers @TELUS I know! I’ve had them to my place twice this year. The techs are great but the service is abysmal.
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MaggieMay 🇨🇦🇪🇺🇮🇪
(@CailinasEirinn) reported
from
Nanaimo, British Columbia
@MgtmMoisan @marcedge1 @TELUS And when we actually (rarely) manage to have them restart the modem remotely, think about it. We’re doing half the service call for them, while paying for the service. 🙄
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william yoachim
(@wyoachim) reported
from
Nanaimo, British Columbia
@Charlene_Kotze @batujet I actually heard one out a few months and switched . My bill is around $100 less for more services . Same channels , internet is better and now home security. I’ve been a life long Shaw guy but now @TELUS and very happy w service, product and cost
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MaggieMay 🇨🇦🇪🇺🇮🇪
(@CailinasEirinn) reported
from
Nanaimo, British Columbia
@KatSpiller @paul_siddaway @TELUS They sure don’t. And their online help is down. 🙄
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william yoachim
(@wyoachim) reported
from
Nanaimo, British Columbia
@Charlene_Kotze Switch to @TELUS , long time @ShawTV_CVI but costs kept rising , service getting worse so made the switch . We actually get more service and product for less money and our wifi is great
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✨🌙 ✨
(@BigDaddyPinnapl) reported
from
Nanaimo, British Columbia
This Telus ad is so god damn annoying #LivePD
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Jonö
(@NuckMyLife) reported
from
Nanaimo, British Columbia
@MizzzAlia @Chemainiac Yeah telus’ customer service sucks. Even the guy who came and installed it was a ****. But I’m saving $80+ a month so that’s all I cared about haha
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MaggieMay 🇨🇦🇪🇺🇮🇪
(@CailinasEirinn) reported
from
Nanaimo, British Columbia
@MgtmMoisan @marcedge1 @TELUS I’ve lived here for 18 months and it’s been nothing but problems. Internet and TV.
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Kevin's Bacon
(@kevinsbaconband) reported
from
Nanaimo, British Columbia
Wow, I just used the Babylon App by Telus and was able to talk to a doctor via webcam within 24 hours. Obviously it has its limitations but a pretty good service that beats sitting in a walk-in clinic for hours. @babylonhealth
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Garry Marr
(@GarryMarr) reported
Hey @TELUS how does a person cancel their alarm service? I have my bill in front of me. With my account number. I have sent emails, letters, stayed on phone. You don’t get $50 per month for life. How do i leave? I don’t have any sort of contract!
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Gen_Grevious ∞
(@Hrbngr_of_btfl) reported
I'm so sick of exploitative companies like @TELUS. I pay 120$ a month for internet and the service I receive is terrible. My internet has been down for 13 days now and they've done absolutely nothing to help me. I think it's time I make the switch to @ShawInfo
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Genymoney.ca
(@genymoneyca) reported
@FIGarage_Acct To be honest though you could try Telus Health or Babylon. Not sure if they got shut down but you can get an appointment pretty quick for virtual care. Also it’s covered by MSP.
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cass
(@doogysmom) reported
@Hrbngr_of_btfl @TELUS @ShawInfo we’ve been with shaw for like ten years and in the last year have had the worlds spottiest internet despite upgrading to their best plan. we have to call every few weeks to have it rebooted, techs have come out, still an issue nearly every day.
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Mark
(@Mcboh5) reported
@marcusp11 @TELUS Dump Telus. The service isn't worth the cost anyway.
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SBHINCLUSION
(@sbhinclusion) reported
@JohnKleinRegina @SaskTel They are no longer competing on pricing for business plans - cheaper with Telus who are using Sasktel towers- we will soon lose all our revenues in Sask from our crowns as the govt breaks them down to sell- follow the money
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Palakadakine
(@palakadakine) reported
@TELUS just added stream+ to my son's account ($25) without permission. After chatting with telus and removing in it telus then added the service to my daughters account without permission an hour later. Crazy bots.
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Dylan
(@ItsWhiskerzz) reported
@MangoOriginal @Suzaaaku Telus is a massive company and wouldn’t have an issue with 50k - its like how I got paid for Canadian Nats cause it was Ubisofts money. NorthernArena only struggles if its their own money / thing to give; not when its others.
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Robert Weir (Beef Cheeks)
(@weir_robert) reported
@TekSavvyBuzz @FP_Champagne @CRTCeng The rub is bell and Telus have gobbled up all but teksavvy quietly over the past decade and would love to add shaw or rogers to the list. They never got this level of oversight as they did it slowly until they had controlling share.
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Kyle Jozsa
(@kylejozser) reported
@TELUSsupport Hi @TELUS. Our internet has been down in Calgary AB all day. Any update on an ETA for the outage to be repaired?