Telus Outage Report in Nanoose Bay, Regional District of Nanaimo, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Nanoose Bay, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Nanoose Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (27%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (5%)
Live Outage Map Near Nanoose Bay, Regional District of Nanaimo, British Columbia
The most recent Telus outage reports came from the following cities: Nanaimo, Qualicum Beach and Parksville.
| City | Problem Type | Report Time |
|---|---|---|
 Nanaimo |
Internet | |
| Qualicum Beach |
TV | |
| Qualicum Beach |
Internet | |
| Nanaimo |
Total Blackout | |
| Parksville |
Phone | |
| Parksville |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Nanoose Bay, British Columbia
Latest outage, problems and issue reports in Nanoose Bay and nearby locations:
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william yoachim
(@wyoachim) reported
from
Nanaimo, British Columbia
@Charlene_Kotze @batujet I actually heard one out a few months and switched . My bill is around $100 less for more services . Same channels , internet is better and now home security. I’ve been a life long Shaw guy but now @TELUS and very happy w service, product and cost
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Larenzo Jensen
(@LarenzoJensen) reported
from
Nanaimo, British Columbia
@TELUS Tried to get ahold of a Representative yesterday but the automated message said it was over an hour wait. Our fibre optik internet was down all day yesterday and I come home after a 12 hour shift and it’s still down. My wife works from home and our twins can’t watch TV..
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🏳️🌈♿ Lorna Appleby 🏴 🇨🇦
(@Shadowydreamer) reported
from
Nanaimo, British Columbia
Asked to be put on @TELUS do not call list three times. Nope, their farmed out sales team keeps calling. Half the time they hang up when they're asked to hold while I'm fetched. I'm about ready to start blowing a soccer whistle in their ears. #SpamCallers #DoNotCall FFS
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Bret Westergaard
(@Westie_84) reported
from
Nanaimo, British Columbia
Telus offering me a new iPhone 11 Pro for 95 a month. Freedom offering the same Been a #rogers customer for 20 years and I was on hold twice yesterday and disconnected and I’ve been waiting for chat agent for 43 minutes now. I guess it’s time to make a switch.
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Jonö
(@NuckMyLife) reported
from
Nanaimo, British Columbia
@MizzzAlia @Chemainiac Yeah telus’ customer service sucks. Even the guy who came and installed it was a ****. But I’m saving $80+ a month so that’s all I cared about haha
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Sean Higgins
(@seanchiggins) reported
from
Parksville, British Columbia
Well, shortly after the Telus guy left my neighborhood, my service came back. Thank you @TELUS
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✨🌙 ✨
(@BigDaddyPinnapl) reported
from
Nanaimo, British Columbia
This Telus ad is so god damn annoying #LivePD
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Kevin's Bacon
(@kevinsbaconband) reported
from
Nanaimo, British Columbia
Wow, I just used the Babylon App by Telus and was able to talk to a doctor via webcam within 24 hours. Obviously it has its limitations but a pretty good service that beats sitting in a walk-in clinic for hours. @babylonhealth
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william yoachim
(@wyoachim) reported
from
Nanaimo, British Columbia
@Charlene_Kotze Switch to @TELUS , long time @ShawTV_CVI but costs kept rising , service getting worse so made the switch . We actually get more service and product for less money and our wifi is great
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Mason
(@VE7PMD) reported
from
Nanaimo, British Columbia
Hey @TELUS @TELUSsupport is there currently network issues in Nanaimo? The network has had horrible data all night and today can’t send messages or anything that requires data. Can’t even call my voicemail. #nanaimo
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MaggieMay 🇨🇦🇪🇺🇮🇪
(@CailinasEirinn) reported
from
Nanaimo, British Columbia
@KatSpiller @paul_siddaway @TELUS They sure don’t. And their only me help is down. 🙄
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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👌🏼
(@damno_0) reported
@ds00za Fido on a Bell Chanel? Gagged. Telus could never.
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William
(@Lance_A_Lot_Sir) reported
@Fidomobile @Fidomobile Just received a $235.00 bill when you assured me all overages would be waived and I ‘didn’t have to do anything on my end.’ @TELUS directly emailed waiving ALL fees for us to end of year, never mind overages. Maybe you should do the same for not living up to ur word.
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TELUS Support
(@TELUSsupport) reported
@Brand_scientist I see. This doesn't appear to belong to our customer care nor to our sales department, we recommend to add the phone number to the block list. Did you get in the past any calls from TELUS sales department?
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Princess Shredder
(@SharaiShredder) reported
Dear @TELUS please STOP the fraudulent CRA & etc calls I receive multiple times a day or REDUCE my bill. I am very done with this nonsense. I shouldn’t have to put my phone on silent to avoid this crap. PAY ME.
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pain
(@vodkaIime) reported
what they dont tell you that when you bundle your home & phone services with telus you're actually agreeing to spend about ⅓ of your life on hold with technical support
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Everyone has something to learn from somebody.
(@DeceitinDrugs) reported
@koodo Terrible service..tells you you to go to digital chat and then telephone hangs up and says good bye. What happens when a customer needs assistance from an agent.?? #Telus #crtc
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Erin G.
(@GordoMacguire) reported
Cancelled an update on my phone, jumped into the last presentation of my semester. Came back to $50 in charges because apparently on the new 13’s you have to go in and cancel auto downloads… @Apple @TELUS #pissedoffstudent
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Nauman Mithani
(@NMithani1) reported
@TELUSsupport DM’s sent two days ago. No reply. And we’ve still had to coordinate the different contractors. Today was their second failed attempt. We’re still without internet. No idea what happens next. No responsibility or help from #telus
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shlamazel
(@shlamazel1) reported
@scoopercooper @alexboutilier @amandacconn Instead of compensating Telus for what they should have known in the first place, it might be wiser to reward Shaw for not going down the Huawei disaster highway. At least switch providers.
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Musicbaum 💉💉
(@musicbaum) reported
It's time to cancel my late mother's landline with @TELUS I predict this is going to be unnecessarily difficult.