Telus Outage Report in Nanoose Bay, Regional District of Nanaimo, British Columbia
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Nanoose Bay, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Nanoose Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 30: Problems at Telus
Telus is having issues since 11:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (50%)
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Phone (26%)
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Wi-fi (9%)
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TV (7%)
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E-mail (4%)
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Total Blackout (4%)
Live Outage Map Near Nanoose Bay, Regional District of Nanaimo, British Columbia
The most recent Telus outage reports came from the following cities: Nanaimo, Parksville and Qualicum Beach.
| City | Problem Type | Report Time |
|---|---|---|
 Nanaimo |
Internet | |
| Nanaimo |
Phone | |
| Parksville |
Wi-fi | |
| Nanaimo |
Wi-fi | |
| Parksville |
Phone | |
| Parksville |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Nanoose Bay, British Columbia
Latest outage, problems and issue reports in Nanoose Bay and nearby locations:
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Bret Westergaard
(@Westie_84) reported
from
Nanaimo, British Columbia
Telus offering me a new iPhone 11 Pro for 95 a month. Freedom offering the same Been a #rogers customer for 20 years and I was on hold twice yesterday and disconnected and I’ve been waiting for chat agent for 43 minutes now. I guess it’s time to make a switch.
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✨🌙 ✨
(@BigDaddyPinnapl) reported
from
Nanaimo, British Columbia
This Telus ad is so god damn annoying #LivePD
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🏳️🌈♿ Lorna Appleby 🏴 🇨🇦
(@Shadowydreamer) reported
from
Nanaimo, British Columbia
Asked to be put on @TELUS do not call list three times. Nope, their farmed out sales team keeps calling. Half the time they hang up when they're asked to hold while I'm fetched. I'm about ready to start blowing a soccer whistle in their ears. #SpamCallers #DoNotCall FFS
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Jonö
(@NuckMyLife) reported
from
Nanaimo, British Columbia
@MizzzAlia @Chemainiac Yeah telus’ customer service sucks. Even the guy who came and installed it was a ****. But I’m saving $80+ a month so that’s all I cared about haha
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Kevin's Bacon
(@kevinsbaconband) reported
from
Nanaimo, British Columbia
Wow, I just used the Babylon App by Telus and was able to talk to a doctor via webcam within 24 hours. Obviously it has its limitations but a pretty good service that beats sitting in a walk-in clinic for hours. @babylonhealth
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william yoachim
(@wyoachim) reported
from
Nanaimo, British Columbia
@Charlene_Kotze @batujet I actually heard one out a few months and switched . My bill is around $100 less for more services . Same channels , internet is better and now home security. I’ve been a life long Shaw guy but now @TELUS and very happy w service, product and cost
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Dr. Elle aime le cosmos
(@abstractica) reported
@FraserRiverFind I haven't gotten it myself yet, pretty much only use the iFone as a camera but I was told to use Public mobile, they use Telus' network and are the best prices and service. But that's 2nd hand although from a trusted source
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Did You Meditate ?
(@didyoumeditate) reported
@TELUS is there a customer care Retention number ? I've been trying to reach someone since 11:30 .3 agents disconnected twice and it's now 2:15 pm
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Expert Charles Martel
(@Charles29629184) reported
@telus has the worst customer service. 2hrs on hold.
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Rob Little
(@roblittledotca) reported
Remember when Shaw bought spectrum protected from bidding on by Rogers and Telus - then tried to buy Shaw to get the spectrum anyway? Good ruling today on that - maybe remove archaic foreign protection rules/ let Freedom be bought by TMobile or Verizon? Canada sucks at spectrum
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Melanie🇨🇦🇺🇦
(@MellOfMayhem) reported
@MerlinofCanada @CBC @CBCNews Works on my Telus sat service, but not on Apple TV Gem app.
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Ryan R 🇮🇪
(@rilesDAWGER13) reported
@TELUSsupport @TELUS the cell phone service on the east side of Red Deer is minimal to nonexistent (clearview, Timberlands, Timber Ridge, etc.). It has been this way for 5 years now. Anything that can be done???
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George Fang
(@GeorgeFang9) reported
@TELUSsupport We ordered a fiber internet from Telus. While the connection is good, its usefulness is limited due to static ip address issue. Telus requires a mac address for each static IP. This makes them not usable by Sonicwall or edge router. Will Telus do anything about it?
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Inara Samoylove
(@SamoyloveInara) reported
Since when are Telus agents, answering support calls on 611, allowed to ask you for your social insurance number? #telus
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Karl
(@ironchefboyrdee) reported
@jkenney Just make sure that Telus is not selling 25 Mb/s service and delivering using 20 Mb/s equipment that they got from using obsolete junk from the cities to serve up to rural customers. Don’t let Telus steal our stimulus dollars
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jason m huish
(@Jaydog74Huish) reported
My Telus bill went down to 267 dollars because I been paying it right away soon as I get money I pay