Telus

Telus Outage Report in Nanoose Bay, Regional District of Nanaimo, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Nanoose Bay, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Nanoose Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Nanoose Bay, Regional District of Nanaimo, British Columbia 01/31/2026 16:05

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Nanoose Bay, Regional District of Nanaimo, British Columbia

The most recent Telus outage reports came from the following cities: Nanaimo, Qualicum Beach and Parksville.

Loading map, please wait...
City Problem Type Report Time
CanadaNanaimo Internet
CanadaQualicum Beach TV
CanadaQualicum Beach Internet
CanadaNanaimo Total Blackout
CanadaParksville Phone
CanadaParksville Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Nanoose Bay, British Columbia

Latest outage, problems and issue reports in Nanoose Bay and nearby locations:

  • seanchiggins Sean Higgins (@seanchiggins) reported from Parksville, British Columbia

    Well, shortly after the Telus guy left my neighborhood, my service came back. Thank you @TELUS

  • CailinasEirinn MaggieMay 🇨🇦🇪🇺🇮🇪 (@CailinasEirinn) reported from Nanaimo, British Columbia

    @KatSpiller @paul_siddaway @TELUS They sure don’t. And their online help is down. 🙄

  • LarenzoJensen Larenzo Jensen (@LarenzoJensen) reported from Nanaimo, British Columbia

    @TELUS Tried to get ahold of a Representative yesterday but the automated message said it was over an hour wait. Our fibre optik internet was down all day yesterday and I come home after a 12 hour shift and it’s still down. My wife works from home and our twins can’t watch TV..

  • CailinasEirinn MaggieMay 🇨🇦🇪🇺🇮🇪 (@CailinasEirinn) reported from Nanaimo, British Columbia

    @KatSpiller @paul_siddaway @TELUS They sure don’t. And their only me help is down. 🙄

  • NuckMyLife Jonö (@NuckMyLife) reported from Nanaimo, British Columbia

    @MizzzAlia @Chemainiac Yeah telus’ customer service sucks. Even the guy who came and installed it was a ****. But I’m saving $80+ a month so that’s all I cared about haha

  • wyoachim william yoachim (@wyoachim) reported from Nanaimo, British Columbia

    @Charlene_Kotze Switch to @TELUS , long time @ShawTV_CVI but costs kept rising , service getting worse so made the switch . We actually get more service and product for less money and our wifi is great

  • Shadowydreamer 🏳️‍🌈♿ Lorna Appleby 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇨🇦 (@Shadowydreamer) reported from Nanaimo, British Columbia

    Asked to be put on @TELUS do not call list three times. Nope, their farmed out sales team keeps calling. Half the time they hang up when they're asked to hold while I'm fetched. I'm about ready to start blowing a soccer whistle in their ears. #SpamCallers #DoNotCall FFS

  • kevinsbaconband Kevin's Bacon (@kevinsbaconband) reported from Nanaimo, British Columbia

    Wow, I just used the Babylon App by Telus and was able to talk to a doctor via webcam within 24 hours. Obviously it has its limitations but a pretty good service that beats sitting in a walk-in clinic for hours. @babylonhealth

  • VE7PMD Mason (@VE7PMD) reported from Nanaimo, British Columbia

    Hey @TELUS @TELUSsupport is there currently network issues in Nanaimo? The network has had horrible data all night and today can’t send messages or anything that requires data. Can’t even call my voicemail. #nanaimo

  • wyoachim william yoachim (@wyoachim) reported from Nanaimo, British Columbia

    @Charlene_Kotze @batujet I actually heard one out a few months and switched . My bill is around $100 less for more services . Same channels , internet is better and now home security. I’ve been a life long Shaw guy but now @TELUS and very happy w service, product and cost

  • Westie_84 Bret Westergaard (@Westie_84) reported from Nanaimo, British Columbia

    Telus offering me a new iPhone 11 Pro for 95 a month. Freedom offering the same Been a #rogers customer for 20 years and I was on hold twice yesterday and disconnected and I’ve been waiting for chat agent for 43 minutes now. I guess it’s time to make a switch.

  • BigDaddyPinnapl ✨🌙 ✨ (@BigDaddyPinnapl) reported from Nanaimo, British Columbia

    This Telus ad is so god damn annoying #LivePD

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • idlechannie Aimee ⚡ #THUNDEROUSOUTNOW #JUSTICEFORSOOJIN (@idlechannie) reported

    @sooyaspicy I wouldn't know. I'm in Canada, which means Bell, Rogers, or Telus (which each have their own issues.)

  • MattaBerta Matt (@MattaBerta) reported

    Telus mobile down for anyone else?

  • HippBilly Jon William (@HippBilly) reported

    @TELUSsupport Actually @google is useless - garbage support and impossible to get help plus they say it’s a Telus email so contact you

  • jldorran Jacci Dorran Holowath (@jldorran) reported

    Incredibly annoyed with no cell service for most of the day. Thank you Telus. And no-one in Three Hills can use a debit machine. What a cluster f***

  • jamespatyoung James Young (@jamespatyoung) reported

    So @TELUS is installing a fibre network into my building because their current setup is apocalyptically bad. I'm talking 7mbs down, .77 mb up at points... The whole project is weeks behind. Installs were supposed to start at the beginning of September and its been crickets.. 1/3

  • M2H4 Harris, @truenorthviews #TNVPodcast (@M2H4) reported

    @JermaineJupiter Virgin/Koodo/Fido are the Bell/Telus/Rogers equivalents respectively. Service and reception will be the same as what you expect from the big 3 Their plans will provide 10gb (often times with bonus) for $50/month. I’ve been with Virgin for almost 15 years

  • jeffswhiskey H (@jeffswhiskey) reported

    @TELUS I AM TRYING TO WATCH CATS IF YOU COULD PLEASE GET YOUR **** TOGETHER SO MY ******* INTERNET DOESNT DROP IN AND OUT CONSTANTLY AND I LOSE MY ******* PLACE I DO NOT WANT TO START THIS **** OVER

  • Mulder578 🐶FosterDogDad🐶 (@Mulder578) reported

    @dboychuk89 **** it, I ordered the nhl center ice pig on Telus...

  • yungnegrense Young Negrensé (@yungnegrense) reported

    Yo **** these “unlimited data” plans **** is barely useable once you go over LTE @TELUS 🖕🏽

  • JasonMevel Jason Mevel (@JasonMevel) reported

    @MrD_AB @TELUS I put a deposit down 5 months ago and my neighbour 8. No idea when it’ll be coming.