Telus Outage Report in Nanoose Bay, Regional District of Nanaimo, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Nanoose Bay, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Nanoose Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (22%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (4%)
Live Outage Map Near Nanoose Bay, Regional District of Nanaimo, British Columbia
The most recent Telus outage reports came from the following cities: Nanaimo and Parksville.
| City | Problem Type | Report Time |
|---|---|---|
 Nanaimo |
Wi-fi | |
| Parksville |
Internet | |
| Nanaimo |
Phone | |
| Nanaimo |
Internet | |
| Nanaimo |
Phone | |
| Nanaimo |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Nanoose Bay, British Columbia
Latest outage, problems and issue reports in Nanoose Bay and nearby locations:
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Larenzo Jensen
(@LarenzoJensen) reported
from
Nanaimo, British Columbia
@TELUS Tried to get ahold of a Representative yesterday but the automated message said it was over an hour wait. Our fibre optik internet was down all day yesterday and I come home after a 12 hour shift and it’s still down. My wife works from home and our twins can’t watch TV..
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Mason
(@VE7PMD) reported
from
Nanaimo, British Columbia
Hey @TELUS @TELUSsupport is there currently network issues in Nanaimo? The network has had horrible data all night and today can’t send messages or anything that requires data. Can’t even call my voicemail. #nanaimo
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Kevin's Bacon
(@kevinsbaconband) reported
from
Nanaimo, British Columbia
Wow, I just used the Babylon App by Telus and was able to talk to a doctor via webcam within 24 hours. Obviously it has its limitations but a pretty good service that beats sitting in a walk-in clinic for hours. @babylonhealth
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✨🌙 ✨
(@BigDaddyPinnapl) reported
from
Nanaimo, British Columbia
This Telus ad is so god damn annoying #LivePD
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william yoachim
(@wyoachim) reported
from
Nanaimo, British Columbia
@Charlene_Kotze @batujet I actually heard one out a few months and switched . My bill is around $100 less for more services . Same channels , internet is better and now home security. I’ve been a life long Shaw guy but now @TELUS and very happy w service, product and cost
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Bret Westergaard
(@Westie_84) reported
from
Nanaimo, British Columbia
Telus offering me a new iPhone 11 Pro for 95 a month. Freedom offering the same Been a #rogers customer for 20 years and I was on hold twice yesterday and disconnected and I’ve been waiting for chat agent for 43 minutes now. I guess it’s time to make a switch.
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🏳️🌈♿ Lorna Appleby 🏴 🇨🇦
(@Shadowydreamer) reported
from
Nanaimo, British Columbia
Asked to be put on @TELUS do not call list three times. Nope, their farmed out sales team keeps calling. Half the time they hang up when they're asked to hold while I'm fetched. I'm about ready to start blowing a soccer whistle in their ears. #SpamCallers #DoNotCall FFS
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william yoachim
(@wyoachim) reported
from
Nanaimo, British Columbia
@Charlene_Kotze Switch to @TELUS , long time @ShawTV_CVI but costs kept rising , service getting worse so made the switch . We actually get more service and product for less money and our wifi is great
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Sean Higgins
(@seanchiggins) reported
from
Parksville, British Columbia
Well, shortly after the Telus guy left my neighborhood, my service came back. Thank you @TELUS
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Jonö
(@NuckMyLife) reported
from
Nanaimo, British Columbia
@MizzzAlia @Chemainiac Yeah telus’ customer service sucks. Even the guy who came and installed it was a ****. But I’m saving $80+ a month so that’s all I cared about haha
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MaggieMay 🇨🇦🇪🇺🇮🇪
(@CailinasEirinn) reported
from
Nanaimo, British Columbia
@KatSpiller @paul_siddaway @TELUS They sure don’t. And their only me help is down. 🙄
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Highwoman
(@Loliryder) reported
@AngryPlumpy @maggiearchibald @TELUS Oh geez Hannah that really blows (but wind blow that house down maybe)
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B Lees
(@Twinsport) reported
@TELUSsupport Just hooked up @telus Friday can't get a human being on the phone to help us. Chatbot says can call me Tuesday. Back to Shaw I guess come get your stuff
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can we fastforward to 2023?(she/her)
(@JacksonLaurel) reported
@TELUS for a communication company, you do a terrible job of it. All the construction/destruction in my neighbourhood and not one sign or notice that you were doing this #telusfail
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Scott Troudt
(@VeryScott) reported
@rhondastew @TELUSsupport Good luck Rhonda! If you do get to speak to someone, they will most likely be useless and unable to help. The future is not so friendly with TELUS.
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Kelsey Scrim
(@kelsey_scrim) reported
@TELUS @TELUSsupport why am I having issues with data and home internet again? This is seriously becoming a biweekly issue. You charge consumers so much and for what? This is just ridiculous at this point.
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Bob
(@bobdar1) reported
@Shawhelp I’ve read the non information posted on the outage page. It just keeps repeating the same thing for 9 days now. If it’s not back on today or I don’t get an answer as to why it’s still down then I’ll be switching to telus.
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EMO LEBLANC™©® RECORDING ARTIST 🇺🇸
(@CountryMusicEmo) reported
Yeah @TELUS @TELUSsupport says "Sign up for Fiber and your bill won't change" What bullshit ! I will never understand why Canadian do not demand better services for their companies ! @CRTCeng
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Linda, “double vaxxed still masked” Butler Dunn
(@butlerdunn) reported
@SandraSherida18 @TheBreakdownAB It is what @jkenney wants. Canned curriculum, if there are no qualified teachers, hire non certificated and pay them less. We have to. There are no teachers. Just like doctors. Telus Babylon will solve the problem until you need someone at a bedside.
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Blanchard_WP
(@blanchard_wp) reported
@Shawhelp so twice now after being on hold and finally getting through. No success in getting in fixing my problem The tech drops my call then never calls back. They have my number. Hello Telus!!
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Chris Roy
(@C_Roy33) reported
Ok so these "Canadian Border Services" robo calls are border-ing on harassment now. Wtf is going on!?! Why can't the CRTC, the service providers, or some branch of government crack down on it? Getting real annoyed with it @TELUS @CRTCeng