Telus

Telus Outage Report in Nanoose Bay, Regional District of Nanaimo, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Nanoose Bay, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Nanoose Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Nanoose Bay, Regional District of Nanaimo, British Columbia 12/17/2025 19:10

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Nanoose Bay, Regional District of Nanaimo, British Columbia

The most recent Telus outage reports came from the following cities: Nanaimo, Qualicum Beach and Parksville.

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City Problem Type Report Time
CanadaNanaimo Phone
CanadaQualicum Beach TV
CanadaNanaimo Phone
CanadaNanaimo Phone
CanadaNanaimo Phone
CanadaNanaimo Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Nanoose Bay, British Columbia

Latest outage, problems and issue reports in Nanoose Bay and nearby locations:

  • wyoachim william yoachim (@wyoachim) reported from Nanaimo, British Columbia

    @Charlene_Kotze Switch to @TELUS , long time @ShawTV_CVI but costs kept rising , service getting worse so made the switch . We actually get more service and product for less money and our wifi is great

  • kevinsbaconband Kevin's Bacon (@kevinsbaconband) reported from Nanaimo, British Columbia

    Wow, I just used the Babylon App by Telus and was able to talk to a doctor via webcam within 24 hours. Obviously it has its limitations but a pretty good service that beats sitting in a walk-in clinic for hours. @babylonhealth

  • VE7PMD Mason (@VE7PMD) reported from Nanaimo, British Columbia

    Hey @TELUS @TELUSsupport is there currently network issues in Nanaimo? The network has had horrible data all night and today can’t send messages or anything that requires data. Can’t even call my voicemail. #nanaimo

  • Westie_84 Bret Westergaard (@Westie_84) reported from Nanaimo, British Columbia

    Telus offering me a new iPhone 11 Pro for 95 a month. Freedom offering the same Been a #rogers customer for 20 years and I was on hold twice yesterday and disconnected and I’ve been waiting for chat agent for 43 minutes now. I guess it’s time to make a switch.

  • NuckMyLife Jonö (@NuckMyLife) reported from Nanaimo, British Columbia

    @MizzzAlia @Chemainiac Yeah telus’ customer service sucks. Even the guy who came and installed it was a ****. But I’m saving $80+ a month so that’s all I cared about haha

  • wyoachim william yoachim (@wyoachim) reported from Nanaimo, British Columbia

    @Charlene_Kotze @batujet I actually heard one out a few months and switched . My bill is around $100 less for more services . Same channels , internet is better and now home security. I’ve been a life long Shaw guy but now @TELUS and very happy w service, product and cost

  • Shadowydreamer 🏳️‍🌈♿ Lorna Appleby 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇨🇦 (@Shadowydreamer) reported from Nanaimo, British Columbia

    Asked to be put on @TELUS do not call list three times. Nope, their farmed out sales team keeps calling. Half the time they hang up when they're asked to hold while I'm fetched. I'm about ready to start blowing a soccer whistle in their ears. #SpamCallers #DoNotCall FFS

  • BigDaddyPinnapl ✨🌙 ✨ (@BigDaddyPinnapl) reported from Nanaimo, British Columbia

    This Telus ad is so god damn annoying #LivePD

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Drew42thinks Drew42 (@Drew42thinks) reported

    @Smith92724864 it may not help, but shaw and rogers do not compete and have no market overlap at all (outside of mobile) with the sale of freedom there is no change to number of choices for isp or cable, so it wouldnt be worse imho, choosing shaw or telus or rogers or telus same 2 choices.

  • JDotSinton Jules Sinton (@JDotSinton) reported

    @TheShoeLady33 @shazmamithani @cpsbc_ca I understand where your thinking is coming from, but I’ve been stable on the exact same dose for 14 yrs. No other walk in has had issue as I do regular blood work. The Telus doc wanted to give me my usual year supply but Telus doesn’t let them. not the dr didn’t want, but Telus

  • alluringstorms alluringstorms 🇨🇦 (@alluringstorms) reported

    Recently learned that Rogers has the biggest cellular coverage in Ontario. It’s insane… Meanwhile I have TELUS and my cellular goes to 0 bars of service if I attempt to go through Norfolk County and Haldimond County. 🥲🥲

  • TheShoeLady33 Global Cooperation #VaccineEquity (@TheShoeLady33) reported

    @JDotSinton @shazmamithani @cpsbc_ca Hey Jules it's unlikely any new FP physician will issue a 12 month prescription on first meeting regardless of your condition being stable because thyroid requires monitoring, usually 3/12 is max Rx. Nothing to do with Telus

  • estherflubb Carol W (@estherflubb) reported

    Just had an automated phone call from @Telus about an engineers visit tomorrow where the options were not related to the premise that we would wear masks. I’m not sure if we are getting an technicians visit or getting remote help - which I know won’t solve the problem.

  • ElectronsJordan Electronic Jordan (@ElectronsJordan) reported

    I do recall a time when we had Telus dial up internet. I remember not being able to use the phone while online, (we never had two phone lines in the house.) I don’t remember having that for very long because we quickly switched to Shaw internet with the old white Surfboard modem.

  • cgreggers Chris Gregory (@cgreggers) reported

    @TELUS not happy with your customer service. You shipped me an invalid sim card and wasted 5+ hours of my weekend. Then your support staff disconnects from the discussion before it can be fully resolved. Poor first impression

  • laxbird Free Canada Now (@laxbird) reported

    @petergray8 @TSN_Sports It's a Telus problem

  • DesiSpin Hassan Saeed (@DesiSpin) reported

    TELUS is a garbage company with garbage service. $T

  • NatalieLanovill Natalie Lanoville 🇨🇦 🌱 Thrice vaxxed! Pf*2+Mod (@NatalieLanovill) reported

    OK I wanna send some Twitter love to two long-time service providers of mine, @Vancity and @Telus @TELUSsupport. 1/