Telus outages and service status in Nanoose Bay, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
- Telus generated 0 outage signals in the last 24 hours around Nanoose Bay, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- Internet (33%)
- Wi-fi (33%)
- Phone (33%)
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Nanoose Bay, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Nanoose Bay, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 19: Problems at Telus
Telus is having issues since 11:40 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Nanoose Bay, British Columbia
The most recent Telus outage reports came from the following cities: Parksville, and Nanaimo.
| City | Problem Type | Report Time |
|---|---|---|
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Phone | 16 days ago |
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Internet | 16 days ago |
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Wi-fi | 28 days ago |
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Internet | 1 month ago |
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Internet | 3 months ago |
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Internet | 3 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports Near Nanoose Bay, British Columbia
Latest outage, problems and issue reports in Nanoose Bay and nearby locations:
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MaggieMay ๐จ๐ฆ๐ช๐บ๐ฎ๐ช (@CailinasEirinn) reported from Nanaimo, British Columbia@MgtmMoisan @marcedge1 @TELUS And when we actually (rarely) manage to have them restart the modem remotely, think about it. Weโre doing half the service call for them, while paying for the service. ๐
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william yoachim (@wyoachim) reported from Nanaimo, British Columbia@Charlene_Kotze @batujet I actually heard one out a few months and switched . My bill is around $100 less for more services . Same channels , internet is better and now home security. Iโve been a life long Shaw guy but now @TELUS and very happy w service, product and cost
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๐ณ๏ธโ๐โฟ Lorna Appleby ๐ด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ ๐จ๐ฆ (@Shadowydreamer) reported from Nanaimo, British ColumbiaAsked to be put on @TELUS do not call list three times. Nope, their farmed out sales team keeps calling. Half the time they hang up when they're asked to hold while I'm fetched. I'm about ready to start blowing a soccer whistle in their ears. #SpamCallers #DoNotCall FFS
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MaggieMay ๐จ๐ฆ๐ช๐บ๐ฎ๐ช (@CailinasEirinn) reported from Nanaimo, British Columbia@MgtmMoisan @marcedge1 @TELUS Iโve lived here for 18 months and itโs been nothing but problems. Internet and TV.
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Kevin's Bacon (@kevinsbaconband) reported from Nanaimo, British ColumbiaWow, I just used the Babylon App by Telus and was able to talk to a doctor via webcam within 24 hours. Obviously it has its limitations but a pretty good service that beats sitting in a walk-in clinic for hours. @babylonhealth
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Mason (@VE7PMD) reported from Nanaimo, British ColumbiaHey @TELUS @TELUSsupport is there currently network issues in Nanaimo? The network has had horrible data all night and today canโt send messages or anything that requires data. Canโt even call my voicemail. #nanaimo
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MaggieMay ๐จ๐ฆ๐ช๐บ๐ฎ๐ช (@CailinasEirinn) reported from Nanaimo, British Columbia@happyhamers @TELUS I know! Iโve had them to my place twice this year. The techs are great but the service is abysmal.
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MaggieMay ๐จ๐ฆ๐ช๐บ๐ฎ๐ช (@CailinasEirinn) reported from Nanaimo, British Columbia@KatSpiller @paul_siddaway @TELUS They sure donโt. And their online help is down. ๐
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MaggieMay ๐จ๐ฆ๐ช๐บ๐ฎ๐ช (@CailinasEirinn) reported from Nanaimo, British Columbia@KatSpiller @paul_siddaway @TELUS They sure donโt. And their only me help is down. ๐
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MaggieMay ๐จ๐ฆ๐ช๐บ๐ฎ๐ช (@CailinasEirinn) reported from Nanaimo, British Columbia@DianeMariePosts @linwood_barclay Just think, we used to have tech support when an actual technician would come to our homes. Now when I have a problem with my Telus connection, the tech remote-accesses my phone and *I* do the technical work under their instruction. ๐
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william yoachim (@wyoachim) reported from Nanaimo, British Columbia@Charlene_Kotze Switch to @TELUS , long time @ShawTV_CVI but costs kept rising , service getting worse so made the switch . We actually get more service and product for less money and our wifi is great
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Jonรถ (@NuckMyLife) reported from Nanaimo, British Columbia@MizzzAlia @Chemainiac Yeah telusโ customer service sucks. Even the guy who came and installed it was a ****. But Iโm saving $80+ a month so thatโs all I cared about haha
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Larenzo Jensen (@LarenzoJensen) reported from Nanaimo, British Columbia@TELUS Tried to get ahold of a Representative yesterday but the automated message said it was over an hour wait. Our fibre optik internet was down all day yesterday and I come home after a 12 hour shift and itโs still down. My wife works from home and our twins canโt watch TV..
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Bret Westergaard (@Westie_84) reported from Nanaimo, British ColumbiaTelus offering me a new iPhone 11 Pro for 95 a month. Freedom offering the same Been a #rogers customer for 20 years and I was on hold twice yesterday and disconnected and Iโve been waiting for chat agent for 43 minutes now. I guess itโs time to make a switch.
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โจ๐ โจ (@BigDaddyPinnapl) reported from Nanaimo, British ColumbiaThis Telus ad is so god damn annoying #LivePD
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Sean Higgins (@seanchiggins) reported from Parksville, British ColumbiaWell, shortly after the Telus guy left my neighborhood, my service came back. Thank you @TELUS
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Ehrmantraut Capital (@EhrmantrautCap_) reported@Palmersfortune The fundamentals on the company are strong. This is not merely hype, but a rally sustained by strong fundamentals and real catalysts (such as $NVDA diclosed as a customer & the Telus article that resurfaced).
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Puckerglen (@puckerglen) reported@garymasonglobe @TELUS Gary.... Rogers/Shaw are even worse Their teck's find so many ways to **** their customers....and STILL get paid. Ive met a few that've told me their tricks and laugh about it. And then getting in touch with customer service...merry-go-round Its deplorable
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Johan N. (@rk8215) reportedThe US government just set a precedent. It ripped the most powerful American AI model away from every foreigner on earth. Critical tech is becoming a "made in America, controlled by America" game. I expect $AMPG to re-rate aggressively on this news, and here's why: AmpliTech is the ONLY American company with a commercialized, O-RAN certified 64T64R Massive MIMO radio. The highest radio config in the entire 5G stack. Not the only one on earth, but the only American one. When Washington starts walling off the supply chain, that one word "American" becomes their moat. The same company also manufactures 4K cryogenic LNAs for quantum readout and defense/satcom RF. American-made, across the exact categories the US just declared strategic. And here's where it gets interesting: Telus is investing $66 billion to modernize its fibre and 5G network and to convert corporate buildings into residential housing. This is exactly what CEO Fawad Maqbool talked about on LinkedIn three weeks ago. Connect the dots. And that's just one project from one telecom company. After this news, do you think US telecom companies will want to keep building on Korean, Swedish, or Finnish radios from the likes of Samsung, $ERIC or $NOK and risk retrofitting the entire network later with American-made tech? No. They'll go straight to AmpliTech, which has the only American commercial product and the patent portfolio behind it. When you buy $AMPG, you're not just betting on the future of O-RAN and quantum computing. You're buying a $200M micro-cap that's the only American-made way to do it. The market hasn't priced this in yet at all. It will. NFA.
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Paul (@paul_siddaway) reported@ColleenEJordan1 @jodyvance @TELUS Thanks for bringing this up โฆ we pay for a Premium Service and getting the services we are paying for is nearly impossible!!!
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Gary Mason ๐จ๐ฆ๐บ๐ฆ (@garymasonglobe) reportedHi @TELUS I am happy to report that someone from your team called and we sorted the problem out over the phone with the help of a video link. Fingers crossed, issue resolved.
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Sandie ๐ซ๐ท๐ฎ๐ฑ๐จ๐ฆ๐บ๐ธ (@SandieAschem) reported@JonFraserTF @TELUS They have the absolute worst customer service!
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Jordan Levitt (@JordanLevitt2) reported@JonFraserTF @TELUS The problem is that you will not get better customer service from Bell or Rogers... Been through all of them.
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Alexander Grant (@bk1022) reported@PsudoMike Okay. Although I guess I'd say there is no longer an incentive to buy hardware from Telus. Telus's best customer retention pricing is still worse than BestBuy, let alone other places.
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Heidi McCulloch (@HeidiMcCulloch) reportedI made the worst decision ever moving my home internet to @TELUS - and canโt even fix it because app has been down for 2 weeks and son hold with customer service now at 57 minutes. @TELUSsupport
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Adomoda (@xXxAdomodaxXx) reported@JonFraserTF @TELUS They are terrible.