Telus

Telus Outage Report in Nanoose Bay, Regional District of Nanaimo, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Nanoose Bay, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Nanoose Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Nanoose Bay, Regional District of Nanaimo, British Columbia 12/07/2025 14:55

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Phone (17%)

    Phone (17%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Nanoose Bay, Regional District of Nanaimo, British Columbia

The most recent Telus outage reports came from the following cities: Parksville and Nanaimo.

Loading map, please wait...
City Problem Type Report Time
CanadaParksville TV
CanadaNanaimo TV
CanadaNanaimo Wi-fi
CanadaNanaimo Wi-fi
CanadaNanaimo Total Blackout
CanadaNanaimo Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Nanoose Bay, British Columbia

Latest outage, problems and issue reports in Nanoose Bay and nearby locations:

  • BigDaddyPinnapl ✨🌙 ✨ (@BigDaddyPinnapl) reported from Nanaimo, British Columbia

    This Telus ad is so god damn annoying #LivePD

  • wyoachim william yoachim (@wyoachim) reported from Nanaimo, British Columbia

    @Charlene_Kotze Switch to @TELUS , long time @ShawTV_CVI but costs kept rising , service getting worse so made the switch . We actually get more service and product for less money and our wifi is great

  • Westie_84 Bret Westergaard (@Westie_84) reported from Nanaimo, British Columbia

    Telus offering me a new iPhone 11 Pro for 95 a month. Freedom offering the same Been a #rogers customer for 20 years and I was on hold twice yesterday and disconnected and I’ve been waiting for chat agent for 43 minutes now. I guess it’s time to make a switch.

  • VE7PMD Mason (@VE7PMD) reported from Nanaimo, British Columbia

    Hey @TELUS @TELUSsupport is there currently network issues in Nanaimo? The network has had horrible data all night and today can’t send messages or anything that requires data. Can’t even call my voicemail. #nanaimo

  • seanchiggins Sean Higgins (@seanchiggins) reported from Parksville, British Columbia

    Well, shortly after the Telus guy left my neighborhood, my service came back. Thank you @TELUS

  • wyoachim william yoachim (@wyoachim) reported from Nanaimo, British Columbia

    @Charlene_Kotze @batujet I actually heard one out a few months and switched . My bill is around $100 less for more services . Same channels , internet is better and now home security. I’ve been a life long Shaw guy but now @TELUS and very happy w service, product and cost

  • LarenzoJensen Larenzo Jensen (@LarenzoJensen) reported from Nanaimo, British Columbia

    @TELUS Tried to get ahold of a Representative yesterday but the automated message said it was over an hour wait. Our fibre optik internet was down all day yesterday and I come home after a 12 hour shift and it’s still down. My wife works from home and our twins can’t watch TV..

  • kevinsbaconband Kevin's Bacon (@kevinsbaconband) reported from Nanaimo, British Columbia

    Wow, I just used the Babylon App by Telus and was able to talk to a doctor via webcam within 24 hours. Obviously it has its limitations but a pretty good service that beats sitting in a walk-in clinic for hours. @babylonhealth

  • Shadowydreamer 🏳️‍🌈♿ Lorna Appleby 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇨🇦 (@Shadowydreamer) reported from Nanaimo, British Columbia

    Asked to be put on @TELUS do not call list three times. Nope, their farmed out sales team keeps calling. Half the time they hang up when they're asked to hold while I'm fetched. I'm about ready to start blowing a soccer whistle in their ears. #SpamCallers #DoNotCall FFS

  • NuckMyLife Jonö (@NuckMyLife) reported from Nanaimo, British Columbia

    @MizzzAlia @Chemainiac Yeah telus’ customer service sucks. Even the guy who came and installed it was a ****. But I’m saving $80+ a month so that’s all I cared about haha

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • musicislove127 Jeanette.G (@musicislove127) reported

    @Ticats @TELUS Link doesn't work

  • LPCarmichael Lindsay Carmichael (@LPCarmichael) reported

    @TELUS @TELUSsupport How can you leave rural homes that have no cell service without home phones for almost 2 weeks?? If there is an emergency, dozens of homes have no way of contacting 911 or anyone for help. Disgusting!

  • ShondellSimon Shondell Simon ♎️ (@ShondellSimon) reported

    @TELUSsupport My mom was signed up for a service called mobiversity and she never subscribed and does not know what it is… it shows up on her Telus for $14.00 a month why is she getting charged for a services she knows nothing about ???

  • Josh_Hamelin Josh Hamelin (@Josh_Hamelin) reported

    Bye bye, @TELUS. So long to **** customer service and snarky telephone agents. 👋🏻 Switching to Shaw.

  • Todd_Moggey TRM (@Todd_Moggey) reported

    @musicislove127 @Ticats @TELUS Ticats always have the worst links in league when sharing for some reason

  • MegKilmour meg kilmour (@MegKilmour) reported

    @TELUSsupport @TELUS Do you not keep records? Assurances from your CSRs must be meaningless why would I want to stay with a company that systematically lies to me. WORST COMPANY EVER

  • JulieYAli Julie Ali (@JulieYAli) reported

    Waiting now for Mia to solve the mess. Why do I have to spend my time fixing the problems at @TELUS @TELUSsupport should investigate what went wrong here. I would like to make a formal complaint.

  • Mom2AutTot 💜Just me vaxxed×3💜 (@Mom2AutTot) reported

    @marnie1616 Telus health has a free service called Babylon and they do video calls. I have had the nicest doctors who order tests asap.

  • JaiDjwa Jai Djwa (@JaiDjwa) reported

    @TELUSsupport Is the authentication server down? I can’t log into Sportsnet now as their integration with Telus seems to keep failing. Telus goes blank not sn.

  • shelbyae 🌸🌻Shelby Lou Who🌻🌸 (@shelbyae) reported

    @TELUSsupport I just got a call from a random number (not ID’d as Telus) offering a ‘free’ upgrade to the ‘latest device’ as a loyal customer. Is this a scam?