Telus

Telus Outage Report in Lantzville, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Lantzville, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Lantzville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Lantzville, British Columbia 12/13/2025 08:55

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Lantzville, British Columbia

The most recent Telus outage reports came from the following cities: Nanaimo and Parksville.

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City Problem Type Report Time
CanadaNanaimo Phone
CanadaNanaimo Phone
CanadaNanaimo Phone
CanadaNanaimo Phone
CanadaNanaimo Phone
CanadaNanaimo Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Lantzville, British Columbia

Latest outage, problems and issue reports in Lantzville and nearby locations:

  • NuckMyLife Jonö (@NuckMyLife) reported from Nanaimo, British Columbia

    @MizzzAlia @Chemainiac Yeah telus’ customer service sucks. Even the guy who came and installed it was a ****. But I’m saving $80+ a month so that’s all I cared about haha

  • VE7PMD Mason (@VE7PMD) reported from Nanaimo, British Columbia

    Hey @TELUS @TELUSsupport is there currently network issues in Nanaimo? The network has had horrible data all night and today can’t send messages or anything that requires data. Can’t even call my voicemail. #nanaimo

  • kevinsbaconband Kevin's Bacon (@kevinsbaconband) reported from Nanaimo, British Columbia

    Wow, I just used the Babylon App by Telus and was able to talk to a doctor via webcam within 24 hours. Obviously it has its limitations but a pretty good service that beats sitting in a walk-in clinic for hours. @babylonhealth

  • BigDaddyPinnapl ✨🌙 ✨ (@BigDaddyPinnapl) reported from Nanaimo, British Columbia

    This Telus ad is so god damn annoying #LivePD

  • Westie_84 Bret Westergaard (@Westie_84) reported from Nanaimo, British Columbia

    Telus offering me a new iPhone 11 Pro for 95 a month. Freedom offering the same Been a #rogers customer for 20 years and I was on hold twice yesterday and disconnected and I’ve been waiting for chat agent for 43 minutes now. I guess it’s time to make a switch.

  • wyoachim william yoachim (@wyoachim) reported from Nanaimo, British Columbia

    @Charlene_Kotze Switch to @TELUS , long time @ShawTV_CVI but costs kept rising , service getting worse so made the switch . We actually get more service and product for less money and our wifi is great

  • LarenzoJensen Larenzo Jensen (@LarenzoJensen) reported from Nanaimo, British Columbia

    @TELUS Tried to get ahold of a Representative yesterday but the automated message said it was over an hour wait. Our fibre optik internet was down all day yesterday and I come home after a 12 hour shift and it’s still down. My wife works from home and our twins can’t watch TV..

  • wyoachim william yoachim (@wyoachim) reported from Nanaimo, British Columbia

    @Charlene_Kotze @batujet I actually heard one out a few months and switched . My bill is around $100 less for more services . Same channels , internet is better and now home security. I’ve been a life long Shaw guy but now @TELUS and very happy w service, product and cost

  • Shadowydreamer 🏳️‍🌈♿ Lorna Appleby 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇨🇦 (@Shadowydreamer) reported from Nanaimo, British Columbia

    Asked to be put on @TELUS do not call list three times. Nope, their farmed out sales team keeps calling. Half the time they hang up when they're asked to hold while I'm fetched. I'm about ready to start blowing a soccer whistle in their ears. #SpamCallers #DoNotCall FFS

  • shepherd_360 Speaking for the planet (@shepherd_360) reported from South Wellington, British Columbia

    @MoistlySpeaking @DeceitinDrugs @jjhorgan I think you may be able to do that if you subscribe to the health service owned by Telus. Personally the last thing I want is more of my personal information publically available. It's bad enough Google provides an ad for aspirin when I talk about a headache around the devices.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • danieltbratt Dan Bratt (@danieltbratt) reported

    @koodo Your CS is terrible. My father is in the hospital without access to his service and I can’t even keep his phone number he has had for years. I will never recommend Koodo/Telus to anyone. I’m switching my lines to Bell as soon as I can. 😔 #fail

  • Lolacentanni Lola (@Lolacentanni) reported

    @TELUS @TELUSsupport when your situation is resolved it will not pass as ok and you should Reslly work on your costumer service hours because it’s not appropriate for it to be happening at this time of the night. Go send some workers to fix the issue because we are not happy

  • ireland_89 CJ Ireland (@ireland_89) reported

    @TELUS service in rural Alberta has been getting worse over the past year. I travel primarily rural for my job and rely heavily on cell service that is non existent in more places than ever. They claim there’s nothing wrong. Something needs to be done. @RealTalkRJ #RealTalkRJ

  • SeaGoatSanctid Gord Maidment (@SeaGoatSanctid) reported

    @RyanCYEG @TELUS @jkenney Vax isn't really an issue if they get tested before entry brother.

  • TotallyAnders Anders Lundgren (@TotallyAnders) reported

    @NaveenN07582058 @TELUSint There always are, but TELUS pays terrible bad.

  • DharaPa06985969 Dhara Patel (@DharaPa06985969) reported

    @TELUSsupport I called multiple times to telus customer service to get service at my address. Every time they said they will create ticket and follow up on same day. Noone called ever for ticket. Spent hours on call every time same answer. It's waste of time with telus services.

  • adb193 Alicia (@adb193) reported

    @Indigeneer @AprilCalgary Are the telus health app docs allowed to prescribe meds? Oh man I hope you get the help you need

  • mattyg12 Matt Garrow (@mattyg12) reported

    @TELUS Just received my 2nd horrendous example of customer service from Telus in the last week. Installer was a no show last week. Re-booked. Today's installer called today after 11 and said he'd be there in 30. No show again! Just brutal and disruptive.

  • ShawnKing Shawn King (@ShawnKing) reported

    @AlanBailward @TELUS Oh, this is a entirely *different* problem with Telus….😤 Still dealing with the bullshit withdrawals they *swear* they never did, costing me $90 in NSF charges!

  • MissFaye77 Faye Fox (@MissFaye77) reported

    @TELUS I just got a call from your ADT team and want to cancel. Then they dropped me into a phone queue. I thought customer service was your bag? #badservice now I’m taking to someone else about my account with no intro.