Telus

Telus Outage Report in Lantzville, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Lantzville, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Lantzville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Lantzville, British Columbia 02/23/2026 19:35

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Lantzville, British Columbia

The most recent Telus outage reports came from the following cities: Nanaimo.

Loading map, please wait...
City Problem Type Report Time
CanadaNanaimo Phone
CanadaNanaimo Internet
CanadaNanaimo Phone
CanadaNanaimo Internet
CanadaNanaimo Total Blackout
CanadaParksville Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Lantzville, British Columbia

Latest outage, problems and issue reports in Lantzville and nearby locations:

  • wyoachim william yoachim (@wyoachim) reported from Nanaimo, British Columbia

    @Charlene_Kotze @batujet I actually heard one out a few months and switched . My bill is around $100 less for more services . Same channels , internet is better and now home security. I’ve been a life long Shaw guy but now @TELUS and very happy w service, product and cost

  • shepherd_360 Speaking for the planet (@shepherd_360) reported from South Wellington, British Columbia

    @MoistlySpeaking @DeceitinDrugs @jjhorgan I think you may be able to do that if you subscribe to the health service owned by Telus. Personally the last thing I want is more of my personal information publically available. It's bad enough Google provides an ad for aspirin when I talk about a headache around the devices.

  • NuckMyLife Jonö (@NuckMyLife) reported from Nanaimo, British Columbia

    @MizzzAlia @Chemainiac Yeah telus’ customer service sucks. Even the guy who came and installed it was a ****. But I’m saving $80+ a month so that’s all I cared about haha

  • VE7PMD Mason (@VE7PMD) reported from Nanaimo, British Columbia

    Hey @TELUS @TELUSsupport is there currently network issues in Nanaimo? The network has had horrible data all night and today can’t send messages or anything that requires data. Can’t even call my voicemail. #nanaimo

  • kevinsbaconband Kevin's Bacon (@kevinsbaconband) reported from Nanaimo, British Columbia

    Wow, I just used the Babylon App by Telus and was able to talk to a doctor via webcam within 24 hours. Obviously it has its limitations but a pretty good service that beats sitting in a walk-in clinic for hours. @babylonhealth

  • BigDaddyPinnapl ✨🌙 ✨ (@BigDaddyPinnapl) reported from Nanaimo, British Columbia

    This Telus ad is so god damn annoying #LivePD

  • Shadowydreamer 🏳️‍🌈♿ Lorna Appleby 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇨🇦 (@Shadowydreamer) reported from Nanaimo, British Columbia

    Asked to be put on @TELUS do not call list three times. Nope, their farmed out sales team keeps calling. Half the time they hang up when they're asked to hold while I'm fetched. I'm about ready to start blowing a soccer whistle in their ears. #SpamCallers #DoNotCall FFS

  • Westie_84 Bret Westergaard (@Westie_84) reported from Nanaimo, British Columbia

    Telus offering me a new iPhone 11 Pro for 95 a month. Freedom offering the same Been a #rogers customer for 20 years and I was on hold twice yesterday and disconnected and I’ve been waiting for chat agent for 43 minutes now. I guess it’s time to make a switch.

  • wyoachim william yoachim (@wyoachim) reported from Nanaimo, British Columbia

    @Charlene_Kotze Switch to @TELUS , long time @ShawTV_CVI but costs kept rising , service getting worse so made the switch . We actually get more service and product for less money and our wifi is great

  • LarenzoJensen Larenzo Jensen (@LarenzoJensen) reported from Nanaimo, British Columbia

    @TELUS Tried to get ahold of a Representative yesterday but the automated message said it was over an hour wait. Our fibre optik internet was down all day yesterday and I come home after a 12 hour shift and it’s still down. My wife works from home and our twins can’t watch TV..

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • UnknownCamaroHD Grant (@UnknownCamaroHD) reported

    @TELUS @ExcellenceCan **** off Telus. My net was supposed to reset at midnight and I keep getting this message. "Your data services are already unblocked" on my laptop screen. But it's not unblocked. Idiots. Don't you test new **** first?!

  • CorrissaBoehler Corissa Boehler (@CorrissaBoehler) reported

    @TELUS I am STILL waiting to get through to someone in the EPP Billing department. It should not be this hard to talk to someone. It has never been less than an hour wait for at minimum two weeks!

  • ThymelessC Summer Oakes from Thymeless Cottage (@ThymelessC) reported

    So Netflix won't work here today, and most of the @Telus satellite tv channels we watch are also down. What a waste of $ they are these days.

  • ChrisSpace4 ChrisSpace🇨🇦🏳️‍🌈 (@ChrisSpace4) reported

    Been building these ******* fibre networks for 11 years and have NEVER gotten to use the service. Telus has horrible vendors that don’t do their job and never tell the truth. Makes the company look ****** and customers like me extremely angry.

  • AmrikSinghPabla iFineFILMZ Studio (@AmrikSinghPabla) reported

    @elonmusk When will Tesla release a phone with satellite signal? Rogers, Bell & Telus are robbing us #Canadians. Imagine through Tesla cell phone you may call all around the world without costing you extra and having an unlimited internet data. @Rogers & @Bell would be crying.

  • Kepler_62f Kepler 62f (@Kepler_62f) reported

    Anyone else in #YYC experiencing a Telus internet outage?

  • ElizabethEh_YGK Elizabeth Agostino  (@ElizabethEh_YGK) reported

    @TELUSsupport trying to port a phone number from an EPP to a newly created account in my family plan. No answer when calling yesterday, and now the phone number says Telus customer service is closed today. I have a limited time to get this done!

  • ellenroseman Ellen Roseman (@ellenroseman) reported

    @JohannBoucher “The CRTC is sending a clear message to @TELUS and other telecommunications service providers that are thinking of imposing such a fee on their customers. Should the practice continue, the CRTC will explore all available regulatory options.” @crtceng

  • cn3311 Awakemama (@cn3311) reported

    @telus why does your site say you’re open until 7pm today and then I call and it says you’re not open? We need better mobility options in Canada because this sucks!

  • ThymelessC Summer Oakes from Thymeless Cottage (@ThymelessC) reported

    Our @Telus satellite tv is not working. We’ve been told they can’t get a technician here to fix it until Feb 1st next year.We’ll be writing to the CRTC about this because this is totally unacceptable. @TELUSsupport