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Telus

Telus Outage Report in Lantzville, British Columbia

Why is my Telus service not working?

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Lantzville, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Lantzville, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 5: Problems at Telus

Telus is having issues since 06:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 49% Internet (49%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Live Outage Map Near Lantzville, British Columbia

The most recent Telus outage reports came from the following cities: Nanaimo, and Parksville.

CityProblem TypeReport Time
Nanaimo Internet 2 days ago
Parksville Internet 3 days ago
Nanaimo E-mail 5 days ago
Nanaimo Phone 9 days ago
Nanaimo Total Blackout 9 days ago
Nanaimo Wi-fi 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Lantzville, British Columbia

Latest outage, problems and issue reports in Lantzville and nearby locations:

  • kevinsbaconband
    Kevin's Bacon (@kevinsbaconband) reported from Nanaimo, British Columbia

    Wow, I just used the Babylon App by Telus and was able to talk to a doctor via webcam within 24 hours. Obviously it has its limitations but a pretty good service that beats sitting in a walk-in clinic for hours. @babylonhealth

  • Shadowydreamer
    🏳️‍🌈♿ Lorna Appleby 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇨🇦 (@Shadowydreamer) reported from Nanaimo, British Columbia

    Asked to be put on @TELUS do not call list three times. Nope, their farmed out sales team keeps calling. Half the time they hang up when they're asked to hold while I'm fetched. I'm about ready to start blowing a soccer whistle in their ears. #SpamCallers #DoNotCall FFS

  • Westie_84
    Bret Westergaard (@Westie_84) reported from Nanaimo, British Columbia

    Telus offering me a new iPhone 11 Pro for 95 a month. Freedom offering the same Been a #rogers customer for 20 years and I was on hold twice yesterday and disconnected and I’ve been waiting for chat agent for 43 minutes now. I guess it’s time to make a switch.

  • wyoachim
    william yoachim (@wyoachim) reported from Nanaimo, British Columbia

    @Charlene_Kotze @batujet I actually heard one out a few months and switched . My bill is around $100 less for more services . Same channels , internet is better and now home security. I’ve been a life long Shaw guy but now @TELUS and very happy w service, product and cost

  • NuckMyLife
    Jonö (@NuckMyLife) reported from Nanaimo, British Columbia

    @MizzzAlia @Chemainiac Yeah telus’ customer service sucks. Even the guy who came and installed it was a ****. But I’m saving $80+ a month so that’s all I cared about haha

  • BigDaddyPinnapl
    ✨🌙 ✨ (@BigDaddyPinnapl) reported from Nanaimo, British Columbia

    This Telus ad is so god damn annoying #LivePD

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • CharmingGrump
    Ryan's weathering arc (@CharmingGrump) reported

    @akaRCN I've had less trouble with Shaw. I've liked the Telus people better.

  • Eni_gs
    Bernardo G. S. (@Eni_gs) reported from Burnaby, British Columbia

    Anyone having problems with @TELUS ? No internet on #Burnaby #BritishColumbia. Please help @TELUSsupport

  • TheBroker604
    Sotirios 🇬🇷 (@TheBroker604) reported

    @icbc Unbelievable.. the upgrades that you did overnight with @TELUS should have been done on a Saturday night, if there were problems you had all of Sunday to fix it. But you took the chance during the week. Don’t want to bother @icbc employees on long weekend. #ICBC #POLICYCENTRE

  • vincy_king
    CHAMPIONS OF THE WORLD (@vincy_king) reported

    @TorontoStar lol but yet Telus wants to make us pay an extra 1.5% **** right off.

  • JekyllnnHide
    MtPleasant (@JekyllnnHide) reported

    today's service excellence award to TELUS. For using my landline to call me 5 times in 24 hrs prior to service, after multi checks that they use my cell, since, you know, LL not working and all. Well done!

  • MarkSidloi
    Mark Sidloi (@MarkSidloi) reported

    @Captaincoby00 Correction, Telus is down 15% in the past 6 months. So much for record profits.

  • costanza_sports
    Spooky szn George Costanza 🦑 🎃 (@costanza_sports) reported

    @akaRCN Shaw is an actual nightmare to deal with customer service and Telus has Optik.

  • potato_mum
    maybe: CanadianPotato (@potato_mum) reported

    @buoyantbabe @TELUS I'm having the same issue. Haven't been able to access it in almost two weeks. Called in and they said there is an open ticket. Next day they tell me it's resolved. This was 4 days ago. Still doesn't work

  • vincy_king
    CHAMPIONS OF THE WORLD (@vincy_king) reported

    @TorontoStar But yet Telus wants to make us pay an extra 1.5% **** right off. And the CRA are coming after people who owe $200. I’m tired of this ****.

  • Zoneinnow
    TommyBoy (@Zoneinnow) reported

    @VancouverSun @TELUS A world in which boys don't have any issues with self esteem you disgusting bigots.