Telus Outage Report in Lantzville, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Lantzville, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Lantzville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (47%)
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Phone (27%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (5%)
Live Outage Map Near Lantzville, British Columbia
The most recent Telus outage reports came from the following cities: Nanaimo and Parksville.
| City | Problem Type | Report Time |
|---|---|---|
 Nanaimo |
Internet | |
| Nanaimo |
Total Blackout | |
| Parksville |
Phone | |
| Parksville |
Phone | |
| Nanaimo |
Phone | |
| Nanaimo |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Lantzville, British Columbia
Latest outage, problems and issue reports in Lantzville and nearby locations:
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MaggieMay 🇨🇦🇪🇺🇮🇪
(@CailinasEirinn) reported
from
Nanaimo, British Columbia
@KatSpiller @paul_siddaway @TELUS They sure don’t. And their online help is down. 🙄
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Mason
(@VE7PMD) reported
from
Nanaimo, British Columbia
Hey @TELUS @TELUSsupport is there currently network issues in Nanaimo? The network has had horrible data all night and today can’t send messages or anything that requires data. Can’t even call my voicemail. #nanaimo
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Larenzo Jensen
(@LarenzoJensen) reported
from
Nanaimo, British Columbia
@TELUS Tried to get ahold of a Representative yesterday but the automated message said it was over an hour wait. Our fibre optik internet was down all day yesterday and I come home after a 12 hour shift and it’s still down. My wife works from home and our twins can’t watch TV..
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MaggieMay 🇨🇦🇪🇺🇮🇪
(@CailinasEirinn) reported
from
Nanaimo, British Columbia
@MgtmMoisan @marcedge1 @TELUS And when we actually (rarely) manage to have them restart the modem remotely, think about it. We’re doing half the service call for them, while paying for the service. 🙄
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MaggieMay 🇨🇦🇪🇺🇮🇪
(@CailinasEirinn) reported
from
Nanaimo, British Columbia
@KatSpiller @paul_siddaway @TELUS They sure don’t. And their only me help is down. 🙄
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Jonö
(@NuckMyLife) reported
from
Nanaimo, British Columbia
@MizzzAlia @Chemainiac Yeah telus’ customer service sucks. Even the guy who came and installed it was a ****. But I’m saving $80+ a month so that’s all I cared about haha
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Kevin's Bacon
(@kevinsbaconband) reported
from
Nanaimo, British Columbia
Wow, I just used the Babylon App by Telus and was able to talk to a doctor via webcam within 24 hours. Obviously it has its limitations but a pretty good service that beats sitting in a walk-in clinic for hours. @babylonhealth
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Sean Higgins
(@seanchiggins) reported
from
Parksville, British Columbia
Well, shortly after the Telus guy left my neighborhood, my service came back. Thank you @TELUS
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MaggieMay 🇨🇦🇪🇺🇮🇪
(@CailinasEirinn) reported
from
Nanaimo, British Columbia
@happyhamers @TELUS I know! I’ve had them to my place twice this year. The techs are great but the service is abysmal.
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Bret Westergaard
(@Westie_84) reported
from
Nanaimo, British Columbia
Telus offering me a new iPhone 11 Pro for 95 a month. Freedom offering the same Been a #rogers customer for 20 years and I was on hold twice yesterday and disconnected and I’ve been waiting for chat agent for 43 minutes now. I guess it’s time to make a switch.
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🏳️🌈♿ Lorna Appleby 🏴 🇨🇦
(@Shadowydreamer) reported
from
Nanaimo, British Columbia
Asked to be put on @TELUS do not call list three times. Nope, their farmed out sales team keeps calling. Half the time they hang up when they're asked to hold while I'm fetched. I'm about ready to start blowing a soccer whistle in their ears. #SpamCallers #DoNotCall FFS
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william yoachim
(@wyoachim) reported
from
Nanaimo, British Columbia
@Charlene_Kotze Switch to @TELUS , long time @ShawTV_CVI but costs kept rising , service getting worse so made the switch . We actually get more service and product for less money and our wifi is great
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william yoachim
(@wyoachim) reported
from
Nanaimo, British Columbia
@Charlene_Kotze @batujet I actually heard one out a few months and switched . My bill is around $100 less for more services . Same channels , internet is better and now home security. I’ve been a life long Shaw guy but now @TELUS and very happy w service, product and cost
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Speaking for the planet
(@shepherd_360) reported
from
South Wellington, British Columbia
@MoistlySpeaking @DeceitinDrugs @jjhorgan I think you may be able to do that if you subscribe to the health service owned by Telus. Personally the last thing I want is more of my personal information publically available. It's bad enough Google provides an ad for aspirin when I talk about a headache around the devices.
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✨🌙 ✨
(@BigDaddyPinnapl) reported
from
Nanaimo, British Columbia
This Telus ad is so god damn annoying #LivePD
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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@hostilebear
(@hostilebear) reported
Hey @TELUS I like your company/service but hate the telemarketing calls. I’ve asked 4 times now to be removed from a sales call list. Is there anything else I can do?
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Rosanna Cholak 🇨🇦
(@CholakRosanna) reported
@rastasack @KissAnneEspoo Am back ! Pissed at TELUS for turning security off again and the cell phone on ... am going to now have to take pics of when I engage and disengage these 2 things... or is someone trying to hack things, home phone working oddly too was told that phone was a busy signal everytime
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G Kosowan
(@GKosowan) reported
@ClydeDoSomethin @TELUSsupport Should read "...hire more CANADIAN based service agents actually employed by Telus." "Agents" are contracted out from another part of the 🌏 by a 3rd party co. They don't care if the problem is corrected properly, they just want 2 conclude the call. @VirginPlusCare #VirginPlus
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James Moller - BA, LGA, CPHR
(@JamesMoller1) reported
@TELUSsupport instructed us to disconnect the wrong cable Sunday, and now with no services I struggle to work from home to figure out how to process payroll for 4 companies. @TELUS says not to worry that someone will be here on Tuesday and if it is our issues we pay $150. Crappy!
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Apryl Lee
(@Aprylismyname) reported
I am feeling new Telus, my first provider. Auto-checkef online, see what your tech store says. 📱 For my new iPhone 13 mini, use the damn thing.
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Calgary West
(@Calgary_West) reported
horror as he started to attack our health care and education systems. The folly of “Ralph Bucks” rubbed me the wrong way as I knew vital areas where the money could be better spent. I marched with the Friends of Medicare down to the Telus Convention Centre on the night of the /3
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MartyW
(@islandtimezone) reported
@TELUS You sold me a 5G package. Just wish you could deliver ... I might just get email the same day service.
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Andrew Livingstone
(@Andrew_Livi) reported
Ordered @ufc fights. Not working. Telus says they can't fix it. Great.
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Peter Louwe
(@peterlouwe) reported
@JessLStanley Not good but at least you can book a physical exam. We have to wait until there's an emergency. BC's health care system is broken. No wonder Telus is taking over.
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Kirill
(@kirillium439) reported
@themaritimegirl Does the M900 have the ability to use 3G service? AFAIK the only operator in Canada to operate a 2G GSM network was Rogers, and I believe it shut down at the end of last year. Even tho Bell & Telus used SIM cards their networks were all 3G based