Telus Outage Report in Lantzville, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Lantzville, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Lantzville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (50%)
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Phone (21%)
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Wi-fi (11%)
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TV (7%)
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E-mail (6%)
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Total Blackout (5%)
Live Outage Map Near Lantzville, British Columbia
The most recent Telus outage reports came from the following cities: Nanaimo and Parksville.
| City | Problem Type | Report Time |
|---|---|---|
 Nanaimo |
Wi-fi | |
| Parksville |
Internet | |
| Nanaimo |
Phone | |
| Nanaimo |
Internet | |
| Nanaimo |
Phone | |
| Nanaimo |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Lantzville, British Columbia
Latest outage, problems and issue reports in Lantzville and nearby locations:
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Mason
(@VE7PMD) reported
from
Nanaimo, British Columbia
Hey @TELUS @TELUSsupport is there currently network issues in Nanaimo? The network has had horrible data all night and today can’t send messages or anything that requires data. Can’t even call my voicemail. #nanaimo
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Kevin's Bacon
(@kevinsbaconband) reported
from
Nanaimo, British Columbia
Wow, I just used the Babylon App by Telus and was able to talk to a doctor via webcam within 24 hours. Obviously it has its limitations but a pretty good service that beats sitting in a walk-in clinic for hours. @babylonhealth
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william yoachim
(@wyoachim) reported
from
Nanaimo, British Columbia
@Charlene_Kotze Switch to @TELUS , long time @ShawTV_CVI but costs kept rising , service getting worse so made the switch . We actually get more service and product for less money and our wifi is great
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MaggieMay 🇨🇦🇪🇺🇮🇪
(@CailinasEirinn) reported
from
Nanaimo, British Columbia
@KatSpiller @paul_siddaway @TELUS They sure don’t. And their only me help is down. 🙄
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🏳️🌈♿ Lorna Appleby 🏴 🇨🇦
(@Shadowydreamer) reported
from
Nanaimo, British Columbia
Asked to be put on @TELUS do not call list three times. Nope, their farmed out sales team keeps calling. Half the time they hang up when they're asked to hold while I'm fetched. I'm about ready to start blowing a soccer whistle in their ears. #SpamCallers #DoNotCall FFS
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MaggieMay 🇨🇦🇪🇺🇮🇪
(@CailinasEirinn) reported
from
Nanaimo, British Columbia
@happyhamers @TELUS I know! I’ve had them to my place twice this year. The techs are great but the service is abysmal.
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Larenzo Jensen
(@LarenzoJensen) reported
from
Nanaimo, British Columbia
@TELUS Tried to get ahold of a Representative yesterday but the automated message said it was over an hour wait. Our fibre optik internet was down all day yesterday and I come home after a 12 hour shift and it’s still down. My wife works from home and our twins can’t watch TV..
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william yoachim
(@wyoachim) reported
from
Nanaimo, British Columbia
@Charlene_Kotze @batujet I actually heard one out a few months and switched . My bill is around $100 less for more services . Same channels , internet is better and now home security. I’ve been a life long Shaw guy but now @TELUS and very happy w service, product and cost
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MaggieMay 🇨🇦🇪🇺🇮🇪
(@CailinasEirinn) reported
from
Nanaimo, British Columbia
@KatSpiller @paul_siddaway @TELUS They sure don’t. And their online help is down. 🙄
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Jonö
(@NuckMyLife) reported
from
Nanaimo, British Columbia
@MizzzAlia @Chemainiac Yeah telus’ customer service sucks. Even the guy who came and installed it was a ****. But I’m saving $80+ a month so that’s all I cared about haha
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Speaking for the planet
(@shepherd_360) reported
from
South Wellington, British Columbia
@MoistlySpeaking @DeceitinDrugs @jjhorgan I think you may be able to do that if you subscribe to the health service owned by Telus. Personally the last thing I want is more of my personal information publically available. It's bad enough Google provides an ad for aspirin when I talk about a headache around the devices.
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✨🌙 ✨
(@BigDaddyPinnapl) reported
from
Nanaimo, British Columbia
This Telus ad is so god damn annoying #LivePD
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Bret Westergaard
(@Westie_84) reported
from
Nanaimo, British Columbia
Telus offering me a new iPhone 11 Pro for 95 a month. Freedom offering the same Been a #rogers customer for 20 years and I was on hold twice yesterday and disconnected and I’ve been waiting for chat agent for 43 minutes now. I guess it’s time to make a switch.
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Sean Higgins
(@seanchiggins) reported
from
Parksville, British Columbia
Well, shortly after the Telus guy left my neighborhood, my service came back. Thank you @TELUS
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Looney
(@ljhmontgomery) reported
@adolwyn my upload speed with Telus is 0.76. absolutely horrible. I may need to switch to shaw.
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barb dawson
(@takuarm) reported
@TELUS Why are you emailing me an overdue reminder when my balance is 0 !! This is just stupid. You also sent me a notification of a disconnection that was two weeks overdue? What the heck kind of service are you trying to tell me? That you are not able to keep track of records.
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Victarion
(@wiiaax) reported
@Rogers Reliable? Service is cut for most Rogers users in this town each time we have hydro issues. Inconvenient, even life threatening, if emergency arises. I’ll switch to Telus when my financing’s up. For half the cycle my phone randomly disconnects from wifi to use data. Funny
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Gorn Of Plenty
(@GornofPlenty) reported
JFC! #Telus your web interface is beyond GARBAGE! Your PDF docs for voicemail operation are both ridden with blatant TYPOS ... AND ******* hard to read because your moron marketing dept uses a light green colour for text! Are you ******* stupid? HELLO contrast ratio???
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Stephen Lee
(@StephenRLee) reported
from
Athens, Ontario
So we are now down to not being able to call on weekends or peak times because of over saturation and terrible signal. Neighbour is a nurse and the hospital can’t reach her half the time. Any news on helping out your rural customers? @TELUS @TELUSsupport
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FungaiJay
(@FungaiJay) reported
@mecandan @RogersHelps It’s terrible. I have a Telus phone for work and it works perfectly fine. But my Rogers personal phone and my wife’s FIDO are terrible. Even my wife’s Bell work phone has great network. Sort it out Rogers
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Gauvywankanobi-backup. suspended main account
(@GauvreauGary) reported
@mtlgazette @TELUS Where is rural ON's high speed, or even slow speed, in the dark ages outside of OTTAWA
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Karen Durrie
(@bitofallwrite) reported
@BACullenyyc @dinnerwithjulie Yeah, I find that weird. I'm with Virgin (Telus) and my data is my data is my data, no matter where in Canada I am. I've never seen a spike in charges/amount used traveling within the borders.
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Hieu Huynh 🦋
(@hieuhandyman) reported
Customer service agent? Shaw, mint mobile, Rogers, Telus, main stream corporations etc…work comfort at home, free money? 🌞
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Dean Blackskull
(@deanblackskull) reported
Hey @Shawhelp maybe you can help with service for my move to Nelson, BC. Currently with @Telus @Telussupport with internet 150 and being told to either take 6mbps(?!) or pay a huge $210 disconnection fee. Tried to escalate to mgmt and got a cut and paste nonsensical reply.