Telus outages and service status in Lantzville, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Lantzville, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- The most recent signal from this area was received Apr 2, 9:46 PM EDT.
- Internet (100%)
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Lantzville, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Lantzville, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 9: Problems at Telus
Telus is having issues since 04:00 PM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Lantzville, British Columbia
The most recent Telus outage reports came from the following cities: Nanaimo, and Parksville.
| City | Problem Type | Report Time |
|---|---|---|
 Nanaimo
|
Internet | 5 days ago |
|
Parksville
|
Internet | 6 days ago |
|
Nanaimo
|
8 days ago | |
|
Nanaimo
|
Phone | 12 days ago |
|
Nanaimo
|
Total Blackout | 12 days ago |
|
Nanaimo
|
Wi-fi | 1 month ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Telus Issues Reports Near Lantzville, British Columbia
Latest outage, problems and issue reports in Lantzville and nearby locations:
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Sean Higgins (@seanchiggins) reported from Parksville, British ColumbiaWell, shortly after the Telus guy left my neighborhood, my service came back. Thank you @TELUS
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Mason (@VE7PMD) reported from Nanaimo, British ColumbiaHey @TELUS @TELUSsupport is there currently network issues in Nanaimo? The network has had horrible data all night and today can’t send messages or anything that requires data. Can’t even call my voicemail. #nanaimo
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william yoachim (@wyoachim) reported from Nanaimo, British Columbia@Charlene_Kotze @batujet I actually heard one out a few months and switched . My bill is around $100 less for more services . Same channels , internet is better and now home security. I’ve been a life long Shaw guy but now @TELUS and very happy w service, product and cost
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MaggieMay 🇨🇦🇪🇺🇮🇪 (@CailinasEirinn) reported from Nanaimo, British Columbia@happyhamers @TELUS I know! I’ve had them to my place twice this year. The techs are great but the service is abysmal.
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MaggieMay 🇨🇦🇪🇺🇮🇪 (@CailinasEirinn) reported from Nanaimo, British Columbia@MgtmMoisan @marcedge1 @TELUS And when we actually (rarely) manage to have them restart the modem remotely, think about it. We’re doing half the service call for them, while paying for the service. 🙄
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Kevin's Bacon (@kevinsbaconband) reported from Nanaimo, British ColumbiaWow, I just used the Babylon App by Telus and was able to talk to a doctor via webcam within 24 hours. Obviously it has its limitations but a pretty good service that beats sitting in a walk-in clinic for hours. @babylonhealth
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Speaking for the planet (@shepherd_360) reported from South Wellington, British Columbia@MoistlySpeaking @DeceitinDrugs @jjhorgan I think you may be able to do that if you subscribe to the health service owned by Telus. Personally the last thing I want is more of my personal information publically available. It's bad enough Google provides an ad for aspirin when I talk about a headache around the devices.
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MaggieMay 🇨🇦🇪🇺🇮🇪 (@CailinasEirinn) reported from Nanaimo, British Columbia@KatSpiller @paul_siddaway @TELUS They sure don’t. And their only me help is down. 🙄
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✨🌙 ✨ (@BigDaddyPinnapl) reported from Nanaimo, British ColumbiaThis Telus ad is so god damn annoying #LivePD
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Larenzo Jensen (@LarenzoJensen) reported from Nanaimo, British Columbia@TELUS Tried to get ahold of a Representative yesterday but the automated message said it was over an hour wait. Our fibre optik internet was down all day yesterday and I come home after a 12 hour shift and it’s still down. My wife works from home and our twins can’t watch TV..
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🏳️🌈♿ Lorna Appleby 🏴 🇨🇦 (@Shadowydreamer) reported from Nanaimo, British ColumbiaAsked to be put on @TELUS do not call list three times. Nope, their farmed out sales team keeps calling. Half the time they hang up when they're asked to hold while I'm fetched. I'm about ready to start blowing a soccer whistle in their ears. #SpamCallers #DoNotCall FFS
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william yoachim (@wyoachim) reported from Nanaimo, British Columbia@Charlene_Kotze Switch to @TELUS , long time @ShawTV_CVI but costs kept rising , service getting worse so made the switch . We actually get more service and product for less money and our wifi is great
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Bret Westergaard (@Westie_84) reported from Nanaimo, British ColumbiaTelus offering me a new iPhone 11 Pro for 95 a month. Freedom offering the same Been a #rogers customer for 20 years and I was on hold twice yesterday and disconnected and I’ve been waiting for chat agent for 43 minutes now. I guess it’s time to make a switch.
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Jonö (@NuckMyLife) reported from Nanaimo, British Columbia@MizzzAlia @Chemainiac Yeah telus’ customer service sucks. Even the guy who came and installed it was a ****. But I’m saving $80+ a month so that’s all I cared about haha
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MaggieMay 🇨🇦🇪🇺🇮🇪 (@CailinasEirinn) reported from Nanaimo, British Columbia@KatSpiller @paul_siddaway @TELUS They sure don’t. And their online help is down. 🙄
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Taylor (@Rubberduckys96) reported@TELUS my service is terrible all the time. I live in town, I can barely get service at my house.
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Kamran (@calamitykamran) reported@TELUS has the worst customer service, easily
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MLesniak_MTL1 (@MlesniakM) reportedHey @TELUS @TELUSsupport @ADT Having an issue with your alarm. Spent 5 hours on the phone trying to get a service repair person to deal with it, 5 people have hung up on them, and this last person has us on for 45 minutes, telling us to buy a battery ourselves. SEND HELP
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James (she/her) (@DarkLeelan31) reported@TELUS My cell under you guys needs reset three times a day to get connected to internet. My home service dies every three months and needs a repair. In the middle of a huge city with tons of towers for connection. Hate having chose you all most days.
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Josh McCombs (@JoshMcCombs4) reported@TELUS @CircularOnline @CEMonthCanada Circular Economy is when: The consumer pay you for a service->You collect our money-> You look for ways to charge a little bit more so your business can make more while hurting the consumer -> You continue to make record profits at the expense of the consumer -> repeat
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WeHave (@WeHaveMCTY) reported@Feisty_Waters Yeah even the most tone deaf corporate entities couldn't get this one wrong. Doesn't mean that Tim's and Telus suddenly stopped being objectively awful companies who treat their employees like cattle, but Hockey Canada needs to be defunded and dissolved.
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Jon of the Shore (@JonDurnin) reported@TELUS @TELUSsupport your call center recording says "call back during normal business hours". What are your hours? It's 4:33 pacific time and you're closed. Why no call-back service? Over 1hr on hold makes me 😡
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MLesniak_MTL1 (@MlesniakM) reportedHey @TELUS @TELUSsupport @ADT Having an issue with your alarm. Spent 5 hours on the phone trying to get a service repair person to deal with it, 5 people have hung up on them, and this last person has us on for 45 minutes, telling us to buy a battery ourselves. SEND HELP
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turkeyboyphoto (@turkeyboyphoto) reported@taramacmusic @TELUS I used to be a loyal customer to AT&T. They did away with their “unlimited data” plan for about a year or two, and then they brought it back. Their so-called unlimited data plan now has limitations. Evidently, they have their own definition of “unlimited”. I switched.
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Ryuu || 龍 (@ryuukaiser45) reportedWtf is wrong with my internet telus