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Telus

Telus outages and service status in Lantzville, British Columbia

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Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around Lantzville, including 0 direct reports.
  • The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
  • 40% Internet (40%)
  • 20% E-mail (20%)
  • 20% Total Blackout (20%)
  • 20% Phone (20%)

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Lantzville, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Lantzville, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Lantzville, British Columbia

The most recent Telus outage reports came from the following cities: Nanaimo, and Parksville.

CityProblem TypeReport Time
Nanaimo Internet 7 days ago
Parksville Internet 8 days ago
Nanaimo E-mail 10 days ago
Nanaimo Phone 14 days ago
Nanaimo Total Blackout 14 days ago
Nanaimo Wi-fi 1 month ago

Community Discussion

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Telus Issues Reports Near Lantzville, British Columbia

Latest outage, problems and issue reports in Lantzville and nearby locations:

  • seanchiggins
    Sean Higgins (@seanchiggins) reported from Parksville, British Columbia

    Well, shortly after the Telus guy left my neighborhood, my service came back. Thank you @TELUS

  • kevinsbaconband
    Kevin's Bacon (@kevinsbaconband) reported from Nanaimo, British Columbia

    Wow, I just used the Babylon App by Telus and was able to talk to a doctor via webcam within 24 hours. Obviously it has its limitations but a pretty good service that beats sitting in a walk-in clinic for hours. @babylonhealth

  • wyoachim
    william yoachim (@wyoachim) reported from Nanaimo, British Columbia

    @Charlene_Kotze Switch to @TELUS , long time @ShawTV_CVI but costs kept rising , service getting worse so made the switch . We actually get more service and product for less money and our wifi is great

  • wyoachim
    william yoachim (@wyoachim) reported from Nanaimo, British Columbia

    @Charlene_Kotze @batujet I actually heard one out a few months and switched . My bill is around $100 less for more services . Same channels , internet is better and now home security. Iโ€™ve been a life long Shaw guy but now @TELUS and very happy w service, product and cost

  • CailinasEirinn
    MaggieMay ๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿ‡ช๐Ÿ‡บ๐Ÿ‡ฎ๐Ÿ‡ช (@CailinasEirinn) reported from Nanaimo, British Columbia

    @KatSpiller @paul_siddaway @TELUS They sure donโ€™t. And their only me help is down. ๐Ÿ™„

  • CailinasEirinn
    MaggieMay ๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿ‡ช๐Ÿ‡บ๐Ÿ‡ฎ๐Ÿ‡ช (@CailinasEirinn) reported from Nanaimo, British Columbia

    @happyhamers @TELUS I know! Iโ€™ve had them to my place twice this year. The techs are great but the service is abysmal.

  • shepherd_360
    Speaking for the planet (@shepherd_360) reported from South Wellington, British Columbia

    @MoistlySpeaking @DeceitinDrugs @jjhorgan I think you may be able to do that if you subscribe to the health service owned by Telus. Personally the last thing I want is more of my personal information publically available. It's bad enough Google provides an ad for aspirin when I talk about a headache around the devices.

  • LarenzoJensen
    Larenzo Jensen (@LarenzoJensen) reported from Nanaimo, British Columbia

    @TELUS Tried to get ahold of a Representative yesterday but the automated message said it was over an hour wait. Our fibre optik internet was down all day yesterday and I come home after a 12 hour shift and itโ€™s still down. My wife works from home and our twins canโ€™t watch TV..

  • Westie_84
    Bret Westergaard (@Westie_84) reported from Nanaimo, British Columbia

    Telus offering me a new iPhone 11 Pro for 95 a month. Freedom offering the same Been a #rogers customer for 20 years and I was on hold twice yesterday and disconnected and Iโ€™ve been waiting for chat agent for 43 minutes now. I guess itโ€™s time to make a switch.

  • VE7PMD
    Mason (@VE7PMD) reported from Nanaimo, British Columbia

    Hey @TELUS @TELUSsupport is there currently network issues in Nanaimo? The network has had horrible data all night and today canโ€™t send messages or anything that requires data. Canโ€™t even call my voicemail. #nanaimo

  • CailinasEirinn
    MaggieMay ๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿ‡ช๐Ÿ‡บ๐Ÿ‡ฎ๐Ÿ‡ช (@CailinasEirinn) reported from Nanaimo, British Columbia

    @MgtmMoisan @marcedge1 @TELUS Iโ€™ve lived here for 18 months and itโ€™s been nothing but problems. Internet and TV.

  • CailinasEirinn
    MaggieMay ๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿ‡ช๐Ÿ‡บ๐Ÿ‡ฎ๐Ÿ‡ช (@CailinasEirinn) reported from Nanaimo, British Columbia

    @MgtmMoisan @marcedge1 @TELUS And when we actually (rarely) manage to have them restart the modem remotely, think about it. Weโ€™re doing half the service call for them, while paying for the service. ๐Ÿ™„

  • CailinasEirinn
    MaggieMay ๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿ‡ช๐Ÿ‡บ๐Ÿ‡ฎ๐Ÿ‡ช (@CailinasEirinn) reported from Nanaimo, British Columbia

    @KatSpiller @paul_siddaway @TELUS They sure donโ€™t. And their online help is down. ๐Ÿ™„

  • BigDaddyPinnapl
    โœจ๐ŸŒ™ โœจ (@BigDaddyPinnapl) reported from Nanaimo, British Columbia

    This Telus ad is so god damn annoying #LivePD

  • NuckMyLife
    Jonรถ (@NuckMyLife) reported from Nanaimo, British Columbia

    @MizzzAlia @Chemainiac Yeah telusโ€™ customer service sucks. Even the guy who came and installed it was a ****. But Iโ€™m saving $80+ a month so thatโ€™s all I cared about haha

  • Shadowydreamer
    ๐Ÿณ๏ธโ€๐ŸŒˆโ™ฟ Lorna Appleby ๐Ÿด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ ๐Ÿ‡จ๐Ÿ‡ฆ (@Shadowydreamer) reported from Nanaimo, British Columbia

    Asked to be put on @TELUS do not call list three times. Nope, their farmed out sales team keeps calling. Half the time they hang up when they're asked to hold while I'm fetched. I'm about ready to start blowing a soccer whistle in their ears. #SpamCallers #DoNotCall FFS

  • CailinasEirinn
    MaggieMay ๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿ‡ช๐Ÿ‡บ๐Ÿ‡ฎ๐Ÿ‡ช (@CailinasEirinn) reported from Nanaimo, British Columbia

    @DianeMariePosts @linwood_barclay Just think, we used to have tech support when an actual technician would come to our homes. Now when I have a problem with my Telus connection, the tech remote-accesses my phone and *I* do the technical work under their instruction. ๐Ÿ™„

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • CherieBeneteau
    Unacceptable Cherie B (@CherieBeneteau) reported

    @Savage16May My son cracks up at me yelling operator continuously into my phone. AI never understands my problem. Then I start swearing and it hangs up on me 8 months now still can't get my phone to stop dropping calls and my phone won't switch over to wifi calling. But telus only has AI support.

  • Justin_1304
    Justin Lynn (@Justin_1304) reported

    @TELUS Your AI system when I try to call and talk to a human ******* sucks so much!! Please make it easier to talk to a person. Bonus points if I can understand the person when I finally talk to one.

  • VicRizzzz
    VR! (@VicRizzzz) reported

    @Telus why does your cellular network always so slow . Please do something about it

  • sfshefford1
    Scott F Shefford (@sfshefford1) reported

    Not a day goes by in this **** hole of a city that stupid stuff continues and of course Telus is on the grift

  • James099878
    James (@James099878) reported

    @globalnews The bad news is Telus sent him a bill for 62 million dollars cause he didnโ€™t have roaming.

  • JJUnited448822
    cju0ok876 (@JJUnited448822) reported

    @NuggetCapital Telus assets are ****. I picked up rogers here, their asset values in MLSE alone is close to the company's market cap. So you are getting the wireless business for free. Nugget Capital, this is where you buy. Telus Dividend cut was first predicted by my daughter 3 years ago

  • Nachiketd1981
    Nachiket (@Nachiketd1981) reported

    @TELUS after multiple calls and follow up, my current bill is again higher. This is happening again.added fees for the services which has been cancelled. Not sure why i am not getting a permanent solution for this? Very bad customer service for sure.

  • CKCapitalxx
    CK Capital (@CKCapitalxx) reported

    The $ASTS selloff makes no sense to me and I think people are confusing short term noise with long term certainty. Let me lay out exactly where this company stands right now. $3.9 billion in cash on the balance sheet. Fully funded. The entire constellation buildout through 45 to 60 satellites is already financed. There is no dilution risk. There is no funding risk. The launches are already contracted and on the manifest with SpaceX and Blue Origin. BlueBird 6 is in orbit. Unfolded successfully. Largest commercial communications array ever deployed in low earth orbit. 120 Mbps peak speeds directly to unmodified smartphones. The physics works. The technology is proven. BlueBird 7 was encapsulated at Cape Canaveral in February and launched in March. BlueBirds 8 through 29 are in various stages of production. 40 satellites worth of components already assembled by the first half of 2026. Bulk launches starting soon. Over $1.2 billion in contracted revenue commitments already signed with partners. AT&T. Verizon. Vodafone. Rakuten. TELUS. stc Group. The carriers are signed. The agreements are done. The phones are already compatible. Nobody needs to buy new hardware. This is not a company still trying to figure out if it works. The technology works. The satellites are launching on schedule. The money is in the bank. The partners are signed. The only thing left is time. 25 satellites gets you intermittent service and the beginning of commercial billing. 45 to 60 gets you continuous coverage across the US, Europe, and Japan. That timeline is this year. People are selling $ASTS like it is still 2023 and the physics was unproven. The physics was proved. The satellites are up. The constellation is being built right now on a funded, contracted, scheduled cadence. This is not a bet on whether it works anymore. It is a bet on when the revenue starts. And the answer to that is months, not years. $ASTS

  • whistlersharon
    Sharon Audley (@whistlersharon) reported

    Another solicitation call from @telus despite my number being registered on the Do Not Call registry. I filed a complaint online. It was quick and easy. Take the time and they'll have to stop.

  • MissTrulie
    Frenzi ๐ŸŒบ๐Ÿ‡จ๐Ÿ‡ฆ๐ŸŒบ (@MissTrulie) reported

    @OscarGrouchAjax @TELUSsupport I am having this exact same issue and I am in Toronto. Time zone is showing Halifax as well. So this Telus issue that needs to be looked at. If I put auto time zone on it reverts back to Halifax. This started today. Please have someone check into this.