Telus Outage Report in Lantzville, British Columbia

Problems in the last 24 hours in Lantzville, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Lantzville, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (48%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Live Outage Map Near Lantzville, British Columbia

The most recent Telus outage reports came from the following cities: Parksville, and Nanaimo.

City	Problem Type	Report Time
Parksville	Internet	19 hours ago
Nanaimo	E-mail	3 days ago
Nanaimo	Phone	7 days ago
Nanaimo	Total Blackout	7 days ago
Nanaimo	Wi-fi	1 month ago
Parksville	Internet	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Lantzville, British Columbia

Latest outage, problems and issue reports in Lantzville and nearby locations:

• 
  william yoachim (@wyoachim) reported 7 minutes ago from Nanaimo, British Columbia

  @Charlene_Kotze Switch to @TELUS , long time @ShawTV_CVI but costs kept rising , service getting worse so made the switch . We actually get more service and product for less money and our wifi is great

• 
  william yoachim (@wyoachim) reported 10 minutes ago from Nanaimo, British Columbia

  @Charlene_Kotze @batujet I actually heard one out a few months and switched . My bill is around $100 less for more services . Same channels , internet is better and now home security. I’ve been a life long Shaw guy but now @TELUS and very happy w service, product and cost

• 
  Mason (@VE7PMD) reported 12 minutes ago from Nanaimo, British Columbia

  Hey @TELUS @TELUSsupport is there currently network issues in Nanaimo? The network has had horrible data all night and today can’t send messages or anything that requires data. Can’t even call my voicemail. #nanaimo

• 
  Larenzo Jensen (@LarenzoJensen) reported 21 minutes ago from Nanaimo, British Columbia

  @TELUS Tried to get ahold of a Representative yesterday but the automated message said it was over an hour wait. Our fibre optik internet was down all day yesterday and I come home after a 12 hour shift and it’s still down. My wife works from home and our twins can’t watch TV..

• 
  ✨🌙 ✨ (@BigDaddyPinnapl) reported 25 minutes ago from Nanaimo, British Columbia

  This Telus ad is so god damn annoying #LivePD

• 
  MaggieMay 🇨🇦🇪🇺🇮🇪 (@CailinasEirinn) reported 32 minutes ago from Nanaimo, British Columbia

  @KatSpiller @paul_siddaway @TELUS They sure don’t. And their online help is down. 🙄

• 
  Speaking for the planet (@shepherd_360) reported 39 minutes ago from South Wellington, British Columbia

  @MoistlySpeaking @DeceitinDrugs @jjhorgan I think you may be able to do that if you subscribe to the health service owned by Telus. Personally the last thing I want is more of my personal information publically available. It's bad enough Google provides an ad for aspirin when I talk about a headache around the devices.

• 
  Bret Westergaard (@Westie_84) reported 39 minutes ago from Nanaimo, British Columbia

  Telus offering me a new iPhone 11 Pro for 95 a month. Freedom offering the same Been a #rogers customer for 20 years and I was on hold twice yesterday and disconnected and I’ve been waiting for chat agent for 43 minutes now. I guess it’s time to make a switch.

• 
  Jonö (@NuckMyLife) reported 44 minutes ago from Nanaimo, British Columbia

  @MizzzAlia @Chemainiac Yeah telus’ customer service sucks. Even the guy who came and installed it was a ****. But I’m saving $80+ a month so that’s all I cared about haha

• 
  Sean Higgins (@seanchiggins) reported 45 minutes ago from Parksville, British Columbia

  Well, shortly after the Telus guy left my neighborhood, my service came back. Thank you @TELUS

• 
  🏳️‍🌈♿ Lorna Appleby 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇨🇦 (@Shadowydreamer) reported 46 minutes ago from Nanaimo, British Columbia

  Asked to be put on @TELUS do not call list three times. Nope, their farmed out sales team keeps calling. Half the time they hang up when they're asked to hold while I'm fetched. I'm about ready to start blowing a soccer whistle in their ears. #SpamCallers #DoNotCall FFS

• 
  MaggieMay 🇨🇦🇪🇺🇮🇪 (@CailinasEirinn) reported 49 minutes ago from Nanaimo, British Columbia

  @happyhamers @TELUS I know! I’ve had them to my place twice this year. The techs are great but the service is abysmal.

• 
  Kevin's Bacon (@kevinsbaconband) reported 52 minutes ago from Nanaimo, British Columbia

  Wow, I just used the Babylon App by Telus and was able to talk to a doctor via webcam within 24 hours. Obviously it has its limitations but a pretty good service that beats sitting in a walk-in clinic for hours. @babylonhealth

• 
  MaggieMay 🇨🇦🇪🇺🇮🇪 (@CailinasEirinn) reported 56 minutes ago from Nanaimo, British Columbia

  @KatSpiller @paul_siddaway @TELUS They sure don’t. And their only me help is down. 🙄

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Wayne Fougere (@WayneFougere) reported 7 minutes ago

  We have Telus' Fibre 1G service but I’m considering upgrading. If I understand correctly, upload/download speeds are as follows: 1.0G 940/940 Mbps 1.5G 1500/940 Mbps 2.5G 2500/2500 Mbps Assuming price isn’t important, at what point is extra speed useless (& why)?

• 
  Kelly Is No One (@kellyIsSomeOne) reported 8 minutes ago

  @LandryLes @TELUS Nope, sorry...that's a huge problem. I've been laughed at before like that and got into a huge verbal altercation with the jerk. I'm sorry that happened Les, that's so rude & condescending.

• 
  Lance Leonard (@Fermitthakrog8) reported 9 minutes ago

  @LandryLes @TELUS Uh oh. I have them. Was going to cancel after the agreement ends anyway.

• 
  TELUS Support (@TELUSsupport) reported 9 minutes ago

  @Dylan18Janet You can check your invoices in your TELUS online account to see the exact changes and details. If there are errors, you can the dedicated team at 1-888-811-2323. Thank you.

• 
  imdv (@deepak26v) reported 12 minutes ago

  @TELUS Instead of posting about shows, it would be nicer to support customers by answering calls or helping via emails. I have been on 1hr long calls but no answer and app email show Tech problems. I have a billing problem.

• 
  Lisa Herbert 🦋🦋🦋 (@whodini76) reported 13 minutes ago

  @LandryLes @TELUS My cameras do this but I never had a tech laugh at me they send someone out because I am disabled and can't and won't touch their equipment. Did you get it resolved or do you need some assistance?

• 
  Blazewing ➡️ Fangs make everything better (@blazewing2010) reported 14 minutes ago

  You know, it sure is a shame that large phone companies don't want to do what they need to in order to help foister customer loyalty these days. I'm looking at you, @TELUS

• 
  Rasta™🎧 𝐁𝐞 𝐜𝐨𝐧𝐬𝐭𝐚𝐧𝐭𝐥𝐲 𝐜𝐮𝐫𝐢𝐨𝐮𝐬⚓ (@rastasack) reported 14 minutes ago

  @annwmac They sit on the Wireless Board, shared with Rogers and Telus, and one honest outsider, they are Bell Heavy. Bell says to other two, we share our towers, roaming but the truth is, your other service won't work on the furthest distance so Bell can still brag they are best coverage

• 
  Samih (@samih0044) reported 15 minutes ago

  @TELUS And it will be a big frown for this Instagram social network

• 
  Wandering_Grace (@Andrea___Grace) reported 17 minutes ago

  @Bell_Aliant I already tried to get resolution and it’s like talking to a wall. No help for this loyal customer. Perhaps try one more time and than live in to telus!