Telus Outage Report in Lantzville, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Lantzville, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Lantzville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (46%)
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Phone (29%)
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Wi-fi (10%)
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TV (7%)
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E-mail (5%)
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Total Blackout (4%)
Live Outage Map Near Lantzville, British Columbia
The most recent Telus outage reports came from the following cities: Nanaimo and Parksville.
| City | Problem Type | Report Time |
|---|---|---|
 Nanaimo |
Internet | |
| Nanaimo |
Phone | |
| Nanaimo |
Internet | |
| Nanaimo |
Total Blackout | |
| Parksville |
Phone | |
| Parksville |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Lantzville, British Columbia
Latest outage, problems and issue reports in Lantzville and nearby locations:
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Sean Higgins
(@seanchiggins) reported
from
Parksville, British Columbia
Well, shortly after the Telus guy left my neighborhood, my service came back. Thank you @TELUS
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MaggieMay 🇨🇦🇪🇺🇮🇪
(@CailinasEirinn) reported
from
Nanaimo, British Columbia
@KatSpiller @paul_siddaway @TELUS They sure don’t. And their online help is down. 🙄
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🏳️🌈♿ Lorna Appleby 🏴 🇨🇦
(@Shadowydreamer) reported
from
Nanaimo, British Columbia
Asked to be put on @TELUS do not call list three times. Nope, their farmed out sales team keeps calling. Half the time they hang up when they're asked to hold while I'm fetched. I'm about ready to start blowing a soccer whistle in their ears. #SpamCallers #DoNotCall FFS
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Mason
(@VE7PMD) reported
from
Nanaimo, British Columbia
Hey @TELUS @TELUSsupport is there currently network issues in Nanaimo? The network has had horrible data all night and today can’t send messages or anything that requires data. Can’t even call my voicemail. #nanaimo
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✨🌙 ✨
(@BigDaddyPinnapl) reported
from
Nanaimo, British Columbia
This Telus ad is so god damn annoying #LivePD
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william yoachim
(@wyoachim) reported
from
Nanaimo, British Columbia
@Charlene_Kotze @batujet I actually heard one out a few months and switched . My bill is around $100 less for more services . Same channels , internet is better and now home security. I’ve been a life long Shaw guy but now @TELUS and very happy w service, product and cost
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Bret Westergaard
(@Westie_84) reported
from
Nanaimo, British Columbia
Telus offering me a new iPhone 11 Pro for 95 a month. Freedom offering the same Been a #rogers customer for 20 years and I was on hold twice yesterday and disconnected and I’ve been waiting for chat agent for 43 minutes now. I guess it’s time to make a switch.
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MaggieMay 🇨🇦🇪🇺🇮🇪
(@CailinasEirinn) reported
from
Nanaimo, British Columbia
@KatSpiller @paul_siddaway @TELUS They sure don’t. And their only me help is down. 🙄
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Speaking for the planet
(@shepherd_360) reported
from
South Wellington, British Columbia
@MoistlySpeaking @DeceitinDrugs @jjhorgan I think you may be able to do that if you subscribe to the health service owned by Telus. Personally the last thing I want is more of my personal information publically available. It's bad enough Google provides an ad for aspirin when I talk about a headache around the devices.
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Larenzo Jensen
(@LarenzoJensen) reported
from
Nanaimo, British Columbia
@TELUS Tried to get ahold of a Representative yesterday but the automated message said it was over an hour wait. Our fibre optik internet was down all day yesterday and I come home after a 12 hour shift and it’s still down. My wife works from home and our twins can’t watch TV..
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Kevin's Bacon
(@kevinsbaconband) reported
from
Nanaimo, British Columbia
Wow, I just used the Babylon App by Telus and was able to talk to a doctor via webcam within 24 hours. Obviously it has its limitations but a pretty good service that beats sitting in a walk-in clinic for hours. @babylonhealth
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william yoachim
(@wyoachim) reported
from
Nanaimo, British Columbia
@Charlene_Kotze Switch to @TELUS , long time @ShawTV_CVI but costs kept rising , service getting worse so made the switch . We actually get more service and product for less money and our wifi is great
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Jonö
(@NuckMyLife) reported
from
Nanaimo, British Columbia
@MizzzAlia @Chemainiac Yeah telus’ customer service sucks. Even the guy who came and installed it was a ****. But I’m saving $80+ a month so that’s all I cared about haha
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MaggieMay 🇨🇦🇪🇺🇮🇪
(@CailinasEirinn) reported
from
Nanaimo, British Columbia
@happyhamers @TELUS I know! I’ve had them to my place twice this year. The techs are great but the service is abysmal.
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MaggieMay 🇨🇦🇪🇺🇮🇪
(@CailinasEirinn) reported
from
Nanaimo, British Columbia
@MgtmMoisan @marcedge1 @TELUS And when we actually (rarely) manage to have them restart the modem remotely, think about it. We’re doing half the service call for them, while paying for the service. 🙄
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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CrankyCanucksFan
(@CrankyCanuckFan) reported
I give up. Turning the TV off. Every 10-15 minutes it’s a red screen and screeching sound warning me of something happening on the other side of the country. #Telus #fail
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CPB Andre
(@Asuley) reported
Salespeople with @TELUS shirts have been wandering our neighborhood the past two days, offering cell phone deals and *FREE* (🚩) in-home security camera systems. It’s 10:40pm and their car is STILL parked on the street outside our house. There’s no way this is legit. If so, wtf?
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y-Paulina L (Taylor's Version) ◢ ◤ 🇵🇱🇺🇦
(@paulinaliwski) reported
Anyone else’s Telus internet not working? My Wifi and Internet are not working. :/
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x-SalTrey’s Diamonds (49-27-6)
(@MattyPlumz) reported
Holy **** @TELUS **** you. You’re the worst cell phone/internet provider of the ******* century. I’m so done with you. Hey @Bell_Support @RogersMobileCa who wants a new customer??
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Tannis Bell ☸️
(@TannisBell1) reported
@SeijPonchie @eatonhamilton Telus has an in-home alert system for elderly peeps who are alone & might be prone to falls. It's cheaper than the other similar systems in BC. This could have been a gov't funded service, but they're tapped out from giving our taxes to big oil & gas.
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Stu B
(@S2Banham) reported
@TELUS So why did my internet go from Fibre to dial up speeds when I moved to Victoria? Price didn’t change, just the quality in service. Getting ready to say bye to Telus.
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Janet Wees
(@JanetRWees) reported
@JulieYAli @TELUS Sometimes those to whom you are referred get defensive. Maybe they think they will be blamed or they know that they don't have the answer. Advocate for yourself and if that means cc'ing CEOs then do it. They need to hear what's going on in customer service so they can fix it.
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Hunkerton
(@Hunkerton) reported
In summary the family doctor crisis in BC is bad for all of us, but the solutions offered (use apps from TELUS, expand walk-in clinics that run offices for docs, and spend gov money opening urgent care centres) are particularly bad for disabled and chronically ill ppl
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Julie Ali
(@JulieYAli) reported
@JanetRWees @TELUS Hubby explained that sometimes employees report to others who may not be as nice as the CEO. Also, they apparently don't need to explain the bug in their system to me. They do need to fix the bug. I understand this. But the tone of the conversation felt dismissive.
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Chantelle
(@ms_chanty) reported
Anyone else without phone service in Whitby @TELUS