Telus Outage Report in Lantzville, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Lantzville, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Lantzville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (57%)
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Phone (18%)
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Wi-fi (11%)
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TV (6%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map Near Lantzville, British Columbia
The most recent Telus outage reports came from the following cities: Nanaimo.
| City | Problem Type | Report Time |
|---|---|---|
 Nanaimo |
Wi-fi | |
| Nanaimo |
Wi-fi | |
| Nanaimo |
Total Blackout | |
| Nanaimo |
Internet | |
| Nanaimo |
Wi-fi | |
| Nanaimo |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Lantzville, British Columbia
Latest outage, problems and issue reports in Lantzville and nearby locations:
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MaggieMay 🇨🇦🇪🇺🇮🇪
(@CailinasEirinn) reported
from
Nanaimo, British Columbia
@KatSpiller @paul_siddaway @TELUS They sure don’t. And their only me help is down. 🙄
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Bret Westergaard
(@Westie_84) reported
from
Nanaimo, British Columbia
Telus offering me a new iPhone 11 Pro for 95 a month. Freedom offering the same Been a #rogers customer for 20 years and I was on hold twice yesterday and disconnected and I’ve been waiting for chat agent for 43 minutes now. I guess it’s time to make a switch.
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william yoachim
(@wyoachim) reported
from
Nanaimo, British Columbia
@Charlene_Kotze @batujet I actually heard one out a few months and switched . My bill is around $100 less for more services . Same channels , internet is better and now home security. I’ve been a life long Shaw guy but now @TELUS and very happy w service, product and cost
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Jonö
(@NuckMyLife) reported
from
Nanaimo, British Columbia
@MizzzAlia @Chemainiac Yeah telus’ customer service sucks. Even the guy who came and installed it was a ****. But I’m saving $80+ a month so that’s all I cared about haha
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🏳️🌈♿ Lorna Appleby 🏴 🇨🇦
(@Shadowydreamer) reported
from
Nanaimo, British Columbia
Asked to be put on @TELUS do not call list three times. Nope, their farmed out sales team keeps calling. Half the time they hang up when they're asked to hold while I'm fetched. I'm about ready to start blowing a soccer whistle in their ears. #SpamCallers #DoNotCall FFS
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Speaking for the planet
(@shepherd_360) reported
from
South Wellington, British Columbia
@MoistlySpeaking @DeceitinDrugs @jjhorgan I think you may be able to do that if you subscribe to the health service owned by Telus. Personally the last thing I want is more of my personal information publically available. It's bad enough Google provides an ad for aspirin when I talk about a headache around the devices.
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MaggieMay 🇨🇦🇪🇺🇮🇪
(@CailinasEirinn) reported
from
Nanaimo, British Columbia
@MgtmMoisan @marcedge1 @TELUS I’ve lived here for 18 months and it’s been nothing but problems. Internet and TV.
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✨🌙 ✨
(@BigDaddyPinnapl) reported
from
Nanaimo, British Columbia
This Telus ad is so god damn annoying #LivePD
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MaggieMay 🇨🇦🇪🇺🇮🇪
(@CailinasEirinn) reported
from
Nanaimo, British Columbia
@happyhamers @TELUS I know! I’ve had them to my place twice this year. The techs are great but the service is abysmal.
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Sean Higgins
(@seanchiggins) reported
from
Parksville, British Columbia
Well, shortly after the Telus guy left my neighborhood, my service came back. Thank you @TELUS
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Larenzo Jensen
(@LarenzoJensen) reported
from
Nanaimo, British Columbia
@TELUS Tried to get ahold of a Representative yesterday but the automated message said it was over an hour wait. Our fibre optik internet was down all day yesterday and I come home after a 12 hour shift and it’s still down. My wife works from home and our twins can’t watch TV..
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william yoachim
(@wyoachim) reported
from
Nanaimo, British Columbia
@Charlene_Kotze Switch to @TELUS , long time @ShawTV_CVI but costs kept rising , service getting worse so made the switch . We actually get more service and product for less money and our wifi is great
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Mason
(@VE7PMD) reported
from
Nanaimo, British Columbia
Hey @TELUS @TELUSsupport is there currently network issues in Nanaimo? The network has had horrible data all night and today can’t send messages or anything that requires data. Can’t even call my voicemail. #nanaimo
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Kevin's Bacon
(@kevinsbaconband) reported
from
Nanaimo, British Columbia
Wow, I just used the Babylon App by Telus and was able to talk to a doctor via webcam within 24 hours. Obviously it has its limitations but a pretty good service that beats sitting in a walk-in clinic for hours. @babylonhealth
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MaggieMay 🇨🇦🇪🇺🇮🇪
(@CailinasEirinn) reported
from
Nanaimo, British Columbia
@KatSpiller @paul_siddaway @TELUS They sure don’t. And their online help is down. 🙄
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MaggieMay 🇨🇦🇪🇺🇮🇪
(@CailinasEirinn) reported
from
Nanaimo, British Columbia
@MgtmMoisan @marcedge1 @TELUS And when we actually (rarely) manage to have them restart the modem remotely, think about it. We’re doing half the service call for them, while paying for the service. 🙄
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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OutermostGhost 💀💜
(@OutermostGhost) reported
So, like I said today on stream, I had calls with Telus to set it up. ... These mf'ers. These people were like, "25 down, 5 up." ... B, I can't stream on that garbage. 3/13
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Brady
(@Brady73080069) reported
@TELUS Provides the most useless customer experience to date. Seemingly untrained employees that do no discovery, assume the issues, do nothing to describe their process, fail multiple tests to confirm the issue is resolved, and pretend not to hear when you request confirmation
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Matthew Enns
(@mattenns) reported
@TELUSsupport As a business customer of Telus, I'd like to know how to provide feedback on my opinion regarding the use of my data by the Canadian government? Whom do I speak to?
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Val C.
(@vcinbc) reported
Takeaways: 1. Never ever give out SIN, cc# or banking info on phone. Mom, bless her heart, did the right thing. 2. FASTEST WAY TO REACH TELUS: *message* @TELUSsupport on Twitter. You then have record of conversation. I insisted that someone call me to discuss. And they did! 🤯
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Mike Dinelle
(@mikedinelle) reported
@thelightphone does your phone work in Ontario Canada on the @TELUS network...?
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OutermostGhost 💀💜
(@OutermostGhost) reported
While I don't blame anyone who works at Telus, especially at the level I have dealt with, I do blame the company. I do blame the people who choose to **** over everyone who doesn't live in the city. 8/13
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Val C.
(@vcinbc) reported
@TELUSsupport is it your policy to have sales staff phone customers of StarLink & ask for SIN, credit card over phone? My 83-yo mother (living with Parkinson's) was confused enough to call me at work. The more she told me, the more I suspected Telus, not scammers. Shame. #FAIL
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glorpz
(@glorparoo) reported
@TELUSsupport while installing fibreoptics in our community, we lost a square foot of property to an ugly service box that’s taken 6+ months install, damage to our property(stonework paved sidewalk cracked by Telus workers) & very VERY poor/unprofessional recon. Where do I call?
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David Hicks
(@ALL_CAPS) reported
If Rogers wants to be ****** that would be fine if we had actual competitive telecom landscape in Canada with viable alternatives, but we don't (even if there was a way to move traffic, Bell and Telus can't handle that sort of influx). Too big to fail? More like to big to exist.
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Laura D Reynolds
(@LauraLoo64) reported
@TELUS Why is it that some telus users received the emergency alert regarding the shootings in Langley while others didn't? Neither my daughter or I who both have cell phone plans with you received it. Scary considering we are only a few blocks from where this was happening.