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Telus

Telus outages and service status in Lantzville, British Columbia

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around Lantzville, including 0 direct reports.
  • The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
  • 40% Internet (40%)
  • 20% E-mail (20%)
  • 20% Total Blackout (20%)
  • 20% Phone (20%)

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Lantzville, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Lantzville, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 11: Problems at Telus

Telus is having issues since 01:00 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Lantzville, British Columbia

The most recent Telus outage reports came from the following cities: Nanaimo, and Parksville.

CityProblem TypeReport Time
Nanaimo Internet 8 days ago
Parksville Internet 9 days ago
Nanaimo E-mail 11 days ago
Nanaimo Phone 15 days ago
Nanaimo Total Blackout 15 days ago
Nanaimo Wi-fi 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Lantzville, British Columbia

Latest outage, problems and issue reports in Lantzville and nearby locations:

  • BigDaddyPinnapl
    โœจ๐ŸŒ™ โœจ (@BigDaddyPinnapl) reported from Nanaimo, British Columbia

    This Telus ad is so god damn annoying #LivePD

  • NuckMyLife
    Jonรถ (@NuckMyLife) reported from Nanaimo, British Columbia

    @MizzzAlia @Chemainiac Yeah telusโ€™ customer service sucks. Even the guy who came and installed it was a ****. But Iโ€™m saving $80+ a month so thatโ€™s all I cared about haha

  • CailinasEirinn
    MaggieMay ๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿ‡ช๐Ÿ‡บ๐Ÿ‡ฎ๐Ÿ‡ช (@CailinasEirinn) reported from Nanaimo, British Columbia

    @MgtmMoisan @marcedge1 @TELUS And when we actually (rarely) manage to have them restart the modem remotely, think about it. Weโ€™re doing half the service call for them, while paying for the service. ๐Ÿ™„

  • CailinasEirinn
    MaggieMay ๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿ‡ช๐Ÿ‡บ๐Ÿ‡ฎ๐Ÿ‡ช (@CailinasEirinn) reported from Nanaimo, British Columbia

    @KatSpiller @paul_siddaway @TELUS They sure donโ€™t. And their only me help is down. ๐Ÿ™„

  • CailinasEirinn
    MaggieMay ๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿ‡ช๐Ÿ‡บ๐Ÿ‡ฎ๐Ÿ‡ช (@CailinasEirinn) reported from Nanaimo, British Columbia

    @KatSpiller @paul_siddaway @TELUS They sure donโ€™t. And their online help is down. ๐Ÿ™„

  • CailinasEirinn
    MaggieMay ๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿ‡ช๐Ÿ‡บ๐Ÿ‡ฎ๐Ÿ‡ช (@CailinasEirinn) reported from Nanaimo, British Columbia

    @DianeMariePosts @linwood_barclay Just think, we used to have tech support when an actual technician would come to our homes. Now when I have a problem with my Telus connection, the tech remote-accesses my phone and *I* do the technical work under their instruction. ๐Ÿ™„

  • Shadowydreamer
    ๐Ÿณ๏ธโ€๐ŸŒˆโ™ฟ Lorna Appleby ๐Ÿด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ ๐Ÿ‡จ๐Ÿ‡ฆ (@Shadowydreamer) reported from Nanaimo, British Columbia

    Asked to be put on @TELUS do not call list three times. Nope, their farmed out sales team keeps calling. Half the time they hang up when they're asked to hold while I'm fetched. I'm about ready to start blowing a soccer whistle in their ears. #SpamCallers #DoNotCall FFS

  • seanchiggins
    Sean Higgins (@seanchiggins) reported from Parksville, British Columbia

    Well, shortly after the Telus guy left my neighborhood, my service came back. Thank you @TELUS

  • Westie_84
    Bret Westergaard (@Westie_84) reported from Nanaimo, British Columbia

    Telus offering me a new iPhone 11 Pro for 95 a month. Freedom offering the same Been a #rogers customer for 20 years and I was on hold twice yesterday and disconnected and Iโ€™ve been waiting for chat agent for 43 minutes now. I guess itโ€™s time to make a switch.

  • shepherd_360
    Speaking for the planet (@shepherd_360) reported from South Wellington, British Columbia

    @MoistlySpeaking @DeceitinDrugs @jjhorgan I think you may be able to do that if you subscribe to the health service owned by Telus. Personally the last thing I want is more of my personal information publically available. It's bad enough Google provides an ad for aspirin when I talk about a headache around the devices.

  • wyoachim
    william yoachim (@wyoachim) reported from Nanaimo, British Columbia

    @Charlene_Kotze Switch to @TELUS , long time @ShawTV_CVI but costs kept rising , service getting worse so made the switch . We actually get more service and product for less money and our wifi is great

  • CailinasEirinn
    MaggieMay ๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿ‡ช๐Ÿ‡บ๐Ÿ‡ฎ๐Ÿ‡ช (@CailinasEirinn) reported from Nanaimo, British Columbia

    @MgtmMoisan @marcedge1 @TELUS Iโ€™ve lived here for 18 months and itโ€™s been nothing but problems. Internet and TV.

  • kevinsbaconband
    Kevin's Bacon (@kevinsbaconband) reported from Nanaimo, British Columbia

    Wow, I just used the Babylon App by Telus and was able to talk to a doctor via webcam within 24 hours. Obviously it has its limitations but a pretty good service that beats sitting in a walk-in clinic for hours. @babylonhealth

  • VE7PMD
    Mason (@VE7PMD) reported from Nanaimo, British Columbia

    Hey @TELUS @TELUSsupport is there currently network issues in Nanaimo? The network has had horrible data all night and today canโ€™t send messages or anything that requires data. Canโ€™t even call my voicemail. #nanaimo

  • wyoachim
    william yoachim (@wyoachim) reported from Nanaimo, British Columbia

    @Charlene_Kotze @batujet I actually heard one out a few months and switched . My bill is around $100 less for more services . Same channels , internet is better and now home security. Iโ€™ve been a life long Shaw guy but now @TELUS and very happy w service, product and cost

  • LarenzoJensen
    Larenzo Jensen (@LarenzoJensen) reported from Nanaimo, British Columbia

    @TELUS Tried to get ahold of a Representative yesterday but the automated message said it was over an hour wait. Our fibre optik internet was down all day yesterday and I come home after a 12 hour shift and itโ€™s still down. My wife works from home and our twins canโ€™t watch TV..

  • CailinasEirinn
    MaggieMay ๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿ‡ช๐Ÿ‡บ๐Ÿ‡ฎ๐Ÿ‡ช (@CailinasEirinn) reported from Nanaimo, British Columbia

    @happyhamers @TELUS I know! Iโ€™ve had them to my place twice this year. The techs are great but the service is abysmal.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • NanceeDroo
    Nancee Droo (@NanceeDroo) reported

    I have a landline! A couple days ago our power supplier had a planned outage. Coincidentally, our landline stopped having a dial tone. I called TELUS. Got a callback to help get the landline working again. Iโ€™m in Alberta ๐Ÿ‡จ๐Ÿ‡ฆ. The TELUS dude helping me is in Manila, Philippines.

  • raygaurca
    Ray Gaur (@raygaurca) reported

    Telus now is my largest holding. It is down around 5% for me. However, one year of dividend should comfortably make up for the loss. $T $T.TO

  • Ambie26237
    Amber ๐Ÿ‡จ๐Ÿ‡ฆ (@Ambie26237) reported

    Anyone else getting a glitch from @TELUS I just paid my bill 2 weeks ago and it says I haven't paid in the app. I'm pretty upset about this after being a customer of over 20 years. Now I have to waste time calling and try to speak to a real person.

  • bovineflu
    saying arigato at uniqlo checkout (@bovineflu) reported

    sad they're tearing down the telus building on boundary, probably to turn it into some heinous-looking condos

  • nachoxy
    Mazi Patrick (@nachoxy) reported

    @TELUS have the worst customer support Iโ€™ve ever experienced. They canโ€™t canโ€™t even keep to their promises @TELUSsupport

  • Jimcast467855
    Jimcast (@Jimcast467855) reported

    @Kneon The March 2026 breach occurred through a third-party support vendor Telus Digital, compromising Zendesk data including names, emails, IP addresses, locations, and customer support tickets.

  • kcshapka
    Ken Shapka (@kcshapka) reported

    @TELUSsupport I have been trying to get a human to call me for 6 hrs Telus is a joke , charging me $200.00 to have tech come out and not fix the issue then not respond to my request to speak to a human !! @GlobalEdmonton @citytvnews1

  • whistlersharon
    Sharon Audley (@whistlersharon) reported

    @TELUS Another call to my number registered to the Do Not Call registry. It only took a minute to file a complaint online. We all need to do this because they don't seem to understand the law.

  • Terrilltf
    Terrill Tailfeathers (@Terrilltf) reported

    Update. I reached the 300 but Im still 150 short. Telus is charging 70 fee plus this months charges to reconnect. Thanks to the donors and to all who shared. Keep it going. Help me to help others.

  • Lets_Play_MEOW
    Brian McNight (@Lets_Play_MEOW) reported

    Really? I'd have to check the dates in vo.parison to when some ******* idiot posted my IP and I displayed my late wife's...CELLULAR PHONE...and the Telus notification of actually being hacked....while uploading all sorts of medical documents And now....you know. A cellular phone