Telus Outage Report in Lantzville, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Lantzville, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Lantzville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (22%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (4%)
Live Outage Map Near Lantzville, British Columbia
The most recent Telus outage reports came from the following cities: Nanaimo and Parksville.
| City | Problem Type | Report Time |
|---|---|---|
 Nanaimo |
Wi-fi | |
| Parksville |
Internet | |
| Nanaimo |
Phone | |
| Nanaimo |
Internet | |
| Nanaimo |
Phone | |
| Nanaimo |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Lantzville, British Columbia
Latest outage, problems and issue reports in Lantzville and nearby locations:
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MaggieMay 🇨🇦🇪🇺🇮🇪
(@CailinasEirinn) reported
from
Nanaimo, British Columbia
@MgtmMoisan @marcedge1 @TELUS I’ve lived here for 18 months and it’s been nothing but problems. Internet and TV.
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MaggieMay 🇨🇦🇪🇺🇮🇪
(@CailinasEirinn) reported
from
Nanaimo, British Columbia
@KatSpiller @paul_siddaway @TELUS They sure don’t. And their online help is down. 🙄
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✨🌙 ✨
(@BigDaddyPinnapl) reported
from
Nanaimo, British Columbia
This Telus ad is so god damn annoying #LivePD
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MaggieMay 🇨🇦🇪🇺🇮🇪
(@CailinasEirinn) reported
from
Nanaimo, British Columbia
@happyhamers @TELUS I know! I’ve had them to my place twice this year. The techs are great but the service is abysmal.
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Speaking for the planet
(@shepherd_360) reported
from
South Wellington, British Columbia
@MoistlySpeaking @DeceitinDrugs @jjhorgan I think you may be able to do that if you subscribe to the health service owned by Telus. Personally the last thing I want is more of my personal information publically available. It's bad enough Google provides an ad for aspirin when I talk about a headache around the devices.
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MaggieMay 🇨🇦🇪🇺🇮🇪
(@CailinasEirinn) reported
from
Nanaimo, British Columbia
@DianeMariePosts @linwood_barclay Just think, we used to have tech support when an actual technician would come to our homes. Now when I have a problem with my Telus connection, the tech remote-accesses my phone and *I* do the technical work under their instruction. 🙄
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MaggieMay 🇨🇦🇪🇺🇮🇪
(@CailinasEirinn) reported
from
Nanaimo, British Columbia
@KatSpiller @paul_siddaway @TELUS They sure don’t. And their only me help is down. 🙄
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Jonö
(@NuckMyLife) reported
from
Nanaimo, British Columbia
@MizzzAlia @Chemainiac Yeah telus’ customer service sucks. Even the guy who came and installed it was a ****. But I’m saving $80+ a month so that’s all I cared about haha
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Kevin's Bacon
(@kevinsbaconband) reported
from
Nanaimo, British Columbia
Wow, I just used the Babylon App by Telus and was able to talk to a doctor via webcam within 24 hours. Obviously it has its limitations but a pretty good service that beats sitting in a walk-in clinic for hours. @babylonhealth
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william yoachim
(@wyoachim) reported
from
Nanaimo, British Columbia
@Charlene_Kotze @batujet I actually heard one out a few months and switched . My bill is around $100 less for more services . Same channels , internet is better and now home security. I’ve been a life long Shaw guy but now @TELUS and very happy w service, product and cost
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Sean Higgins
(@seanchiggins) reported
from
Parksville, British Columbia
Well, shortly after the Telus guy left my neighborhood, my service came back. Thank you @TELUS
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william yoachim
(@wyoachim) reported
from
Nanaimo, British Columbia
@Charlene_Kotze Switch to @TELUS , long time @ShawTV_CVI but costs kept rising , service getting worse so made the switch . We actually get more service and product for less money and our wifi is great
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Larenzo Jensen
(@LarenzoJensen) reported
from
Nanaimo, British Columbia
@TELUS Tried to get ahold of a Representative yesterday but the automated message said it was over an hour wait. Our fibre optik internet was down all day yesterday and I come home after a 12 hour shift and it’s still down. My wife works from home and our twins can’t watch TV..
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MaggieMay 🇨🇦🇪🇺🇮🇪
(@CailinasEirinn) reported
from
Nanaimo, British Columbia
@MgtmMoisan @marcedge1 @TELUS And when we actually (rarely) manage to have them restart the modem remotely, think about it. We’re doing half the service call for them, while paying for the service. 🙄
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🏳️🌈♿ Lorna Appleby 🏴 🇨🇦
(@Shadowydreamer) reported
from
Nanaimo, British Columbia
Asked to be put on @TELUS do not call list three times. Nope, their farmed out sales team keeps calling. Half the time they hang up when they're asked to hold while I'm fetched. I'm about ready to start blowing a soccer whistle in their ears. #SpamCallers #DoNotCall FFS
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Bret Westergaard
(@Westie_84) reported
from
Nanaimo, British Columbia
Telus offering me a new iPhone 11 Pro for 95 a month. Freedom offering the same Been a #rogers customer for 20 years and I was on hold twice yesterday and disconnected and I’ve been waiting for chat agent for 43 minutes now. I guess it’s time to make a switch.
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Mason
(@VE7PMD) reported
from
Nanaimo, British Columbia
Hey @TELUS @TELUSsupport is there currently network issues in Nanaimo? The network has had horrible data all night and today can’t send messages or anything that requires data. Can’t even call my voicemail. #nanaimo
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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CMcT
(@5CMcT) reported
@LMBD1418 @TalkTalk I had to chase an ambulance down the road in my slippers in the snow in the middle of the night once because Telus wouldn’t come fix my phone and I’d been calling for months. I feel for you.
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CaribbeanBreeze
(@CaribbeanBreez_) reported
@WhittyPics @reneritchie Same issue occurred with CDMA networks over a decade ago - Verizon and Sprint in the USA, ClearNet (became Telus), and Bell here in Canada. Nobody cared back then no complaints then.
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Worst Model Ever 🤘 Ryland BabyLove
(@rylandbabylove) reported
this is the first time in a long time that I've had a complaint about @TELUS but the @TELUSsupport left me feeling bummed out today. been trying to participate in their "bring it back" program and it's been a nightmare
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Sacha
(@sachardonnay) reported
@Bobby_fOrr @TELUS Finally started working - hopefully doesn’t cut out again
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Slightish
(@its_Slightish) reported
@TELUSsupport the 7/11 near me has #telus wifi but no one can log on so I typically call telus support and give them my mac ID but havent been able to get thru on the phone lately can you assist me on here?
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glenn
(@glennblnco) reported
@thekevinjake @TELUS @TELUSsupport They keep calling at 19:55 MST and then whenever I need support and I call at like 18:00 MST, they’re closed.
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Miskebe/mistranslated-misunderstood-Levite-anythin
(@MiskebeCvnt18Up) reported
@telus does ur phone system hang up on u as it does with the chat? it's almost five on a sunday. ive been waiting on phone for going on two hours as always but for a simple question or two. where might i send my résumé for part-time-work to help resolve this? ugh; ur so bloated.
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TELUS Support
(@TELUSsupport) reported
@lankylibs Sorry about that! If restarting the phone or resetting the Network Settings doesn't restore service, we recommend visiting the nearest TELUS store or calling our Mobility team directly from another line at 1-866-558-2273 so they can investigate!
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Lindsay Sievewright
(@oldmansieve) reported
@TELUS @TELUSsupport is anyone working today? When I called the estimate was 30 minutes and now we’re over triple that. I need to hang up and feed my family.
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Options Dave
(@Options__Dave) reported
Sorry guys, I too was a victim of the unprecedented countrywide internet and cellphone outage yesterday courtesy of Rogers. Back in business but getting a Bell and Telus plan today.