Telus

Telus Outage Report in Lantzville, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Lantzville, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Lantzville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Lantzville, British Columbia 12/25/2025 03:45

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Lantzville, British Columbia

The most recent Telus outage reports came from the following cities: Nanaimo and Parksville.

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City Problem Type Report Time
CanadaNanaimo Total Blackout
CanadaParksville Phone
CanadaParksville Phone
CanadaNanaimo Phone
CanadaNanaimo Phone
CanadaNanaimo Phone

Community Discussion

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Telus Issues Reports Near Lantzville, British Columbia

Latest outage, problems and issue reports in Lantzville and nearby locations:

  • Westie_84 Bret Westergaard (@Westie_84) reported from Nanaimo, British Columbia

    Telus offering me a new iPhone 11 Pro for 95 a month. Freedom offering the same Been a #rogers customer for 20 years and I was on hold twice yesterday and disconnected and I’ve been waiting for chat agent for 43 minutes now. I guess it’s time to make a switch.

  • Shadowydreamer 🏳️‍🌈♿ Lorna Appleby 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇨🇦 (@Shadowydreamer) reported from Nanaimo, British Columbia

    Asked to be put on @TELUS do not call list three times. Nope, their farmed out sales team keeps calling. Half the time they hang up when they're asked to hold while I'm fetched. I'm about ready to start blowing a soccer whistle in their ears. #SpamCallers #DoNotCall FFS

  • wyoachim william yoachim (@wyoachim) reported from Nanaimo, British Columbia

    @Charlene_Kotze Switch to @TELUS , long time @ShawTV_CVI but costs kept rising , service getting worse so made the switch . We actually get more service and product for less money and our wifi is great

  • VE7PMD Mason (@VE7PMD) reported from Nanaimo, British Columbia

    Hey @TELUS @TELUSsupport is there currently network issues in Nanaimo? The network has had horrible data all night and today can’t send messages or anything that requires data. Can’t even call my voicemail. #nanaimo

  • shepherd_360 Speaking for the planet (@shepherd_360) reported from South Wellington, British Columbia

    @MoistlySpeaking @DeceitinDrugs @jjhorgan I think you may be able to do that if you subscribe to the health service owned by Telus. Personally the last thing I want is more of my personal information publically available. It's bad enough Google provides an ad for aspirin when I talk about a headache around the devices.

  • BigDaddyPinnapl ✨🌙 ✨ (@BigDaddyPinnapl) reported from Nanaimo, British Columbia

    This Telus ad is so god damn annoying #LivePD

  • NuckMyLife Jonö (@NuckMyLife) reported from Nanaimo, British Columbia

    @MizzzAlia @Chemainiac Yeah telus’ customer service sucks. Even the guy who came and installed it was a ****. But I’m saving $80+ a month so that’s all I cared about haha

  • kevinsbaconband Kevin's Bacon (@kevinsbaconband) reported from Nanaimo, British Columbia

    Wow, I just used the Babylon App by Telus and was able to talk to a doctor via webcam within 24 hours. Obviously it has its limitations but a pretty good service that beats sitting in a walk-in clinic for hours. @babylonhealth

  • wyoachim william yoachim (@wyoachim) reported from Nanaimo, British Columbia

    @Charlene_Kotze @batujet I actually heard one out a few months and switched . My bill is around $100 less for more services . Same channels , internet is better and now home security. I’ve been a life long Shaw guy but now @TELUS and very happy w service, product and cost

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Mark_Goldberg Mark Goldberg (@Mark_Goldberg) reported

    Like, what's wrong with this statement: "Postpaid churn flat Y/Y at 0.64%. Still best in class, but both BCE and Rogers saw better Y/Y trends (down 8bp)" Shouldn't that read "Postpaid churn flat Y/Y at 0.64%. Best. In. Class."? @TD_Canada on @TELUS

  • antonjcbs Nicolene Jacobs (@antonjcbs) reported

    @TELUS Do you ever answer any calls. Omw this is the worst customer services.

  • infil00p Joe Bowser (@infil00p) reported

    Seriously, BC still has the lowest Income Tax in all of Canada and also is sitting on a surplus. BC can if it wanted to actually unfuck the health care system in the province. The problem is that the NDP don't see it as a problem, since Telus Telehealth is the private solution.

  • handyandydesign Andy Patrick (@handyandydesign) reported

    Had 3 internet outages in 3 weeks on @RogersHelps and an awful customer experience trying to find out the fix status. 2 out of 3 outages caused by @Bell digging up streets to lay cables. Thank god for @TELUS and their great mobile service, they've kept me working during all this!

  • SeanWright_ Sean Wright (@SeanWright_) reported

    @TELUSsupport can someone tell me how Telus claims to have the fast cellular data. I'm standing in the middle of the road and can't connect. You can never connect and if so it takes ages. So bad!

  • rameez927 Mohammed Rameez (@rameez927) reported

    @TELUSsupport I meant I am unable to reach Telus via customer support to cancel my service and hence reaching out here as a last resort

  • stevensandor Steven Sandor (@stevensandor) reported

    @BCSpurs @TELUS @onesoccer I believe it has moved to the premium service package.

  • _fetusfilets_ engineer hate account (@_fetusfilets_) reported

    my favourite part of switching my cell service to telus is that I've payed 35 more per month for equal or less quality of service

  • gomindshine Colleen❤️🇨🇦🇺🇦 (@gomindshine) reported

    @LaceyLaceyp @DFisman @bcndp That is strange. Horgan is stepping down due to illness and the MOH is looking into Telus extra billing - but why were they let in on the first place is hard to say.

  • ArifHimani Arif Himani (@ArifHimani) reported

    @TELUSsupport wow is this how you treat you customers. No response to their compaints or pleas. What a shame telus has no accountability. I was told mon someone would call me yet no call and haven't received my new phone just got the bill for no service!