Telus Outage Report in Lantzville, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Lantzville, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Lantzville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (44%)
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Phone (30%)
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Wi-fi (9%)
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TV (6%)
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E-mail (5%)
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Total Blackout (5%)
Live Outage Map Near Lantzville, British Columbia
The most recent Telus outage reports came from the following cities: Parksville and Nanaimo.
| City | Problem Type | Report Time |
|---|---|---|
 Parksville |
Internet | |
| Nanaimo |
Phone | |
| Nanaimo |
Internet | |
| Nanaimo |
Phone | |
| Nanaimo |
Internet | |
| Nanaimo |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Lantzville, British Columbia
Latest outage, problems and issue reports in Lantzville and nearby locations:
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MaggieMay 🇨🇦🇪🇺🇮🇪
(@CailinasEirinn) reported
from
Nanaimo, British Columbia
@KatSpiller @paul_siddaway @TELUS They sure don’t. And their online help is down. 🙄
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Jonö
(@NuckMyLife) reported
from
Nanaimo, British Columbia
@MizzzAlia @Chemainiac Yeah telus’ customer service sucks. Even the guy who came and installed it was a ****. But I’m saving $80+ a month so that’s all I cared about haha
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Kevin's Bacon
(@kevinsbaconband) reported
from
Nanaimo, British Columbia
Wow, I just used the Babylon App by Telus and was able to talk to a doctor via webcam within 24 hours. Obviously it has its limitations but a pretty good service that beats sitting in a walk-in clinic for hours. @babylonhealth
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Larenzo Jensen
(@LarenzoJensen) reported
from
Nanaimo, British Columbia
@TELUS Tried to get ahold of a Representative yesterday but the automated message said it was over an hour wait. Our fibre optik internet was down all day yesterday and I come home after a 12 hour shift and it’s still down. My wife works from home and our twins can’t watch TV..
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william yoachim
(@wyoachim) reported
from
Nanaimo, British Columbia
@Charlene_Kotze @batujet I actually heard one out a few months and switched . My bill is around $100 less for more services . Same channels , internet is better and now home security. I’ve been a life long Shaw guy but now @TELUS and very happy w service, product and cost
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🏳️🌈♿ Lorna Appleby 🏴 🇨🇦
(@Shadowydreamer) reported
from
Nanaimo, British Columbia
Asked to be put on @TELUS do not call list three times. Nope, their farmed out sales team keeps calling. Half the time they hang up when they're asked to hold while I'm fetched. I'm about ready to start blowing a soccer whistle in their ears. #SpamCallers #DoNotCall FFS
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Speaking for the planet
(@shepherd_360) reported
from
South Wellington, British Columbia
@MoistlySpeaking @DeceitinDrugs @jjhorgan I think you may be able to do that if you subscribe to the health service owned by Telus. Personally the last thing I want is more of my personal information publically available. It's bad enough Google provides an ad for aspirin when I talk about a headache around the devices.
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MaggieMay 🇨🇦🇪🇺🇮🇪
(@CailinasEirinn) reported
from
Nanaimo, British Columbia
@KatSpiller @paul_siddaway @TELUS They sure don’t. And their only me help is down. 🙄
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Sean Higgins
(@seanchiggins) reported
from
Parksville, British Columbia
Well, shortly after the Telus guy left my neighborhood, my service came back. Thank you @TELUS
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Bret Westergaard
(@Westie_84) reported
from
Nanaimo, British Columbia
Telus offering me a new iPhone 11 Pro for 95 a month. Freedom offering the same Been a #rogers customer for 20 years and I was on hold twice yesterday and disconnected and I’ve been waiting for chat agent for 43 minutes now. I guess it’s time to make a switch.
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✨🌙 ✨
(@BigDaddyPinnapl) reported
from
Nanaimo, British Columbia
This Telus ad is so god damn annoying #LivePD
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william yoachim
(@wyoachim) reported
from
Nanaimo, British Columbia
@Charlene_Kotze Switch to @TELUS , long time @ShawTV_CVI but costs kept rising , service getting worse so made the switch . We actually get more service and product for less money and our wifi is great
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Mason
(@VE7PMD) reported
from
Nanaimo, British Columbia
Hey @TELUS @TELUSsupport is there currently network issues in Nanaimo? The network has had horrible data all night and today can’t send messages or anything that requires data. Can’t even call my voicemail. #nanaimo
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Phyre
(@BlindedVisions) reported
1/3 Heard (2nd hand 'cause I can't contact my uncle) #Telus is still useless. It's been a year of him actively reaching out for help. They are either all incompetent or underhanded. They just keep charging seniors and screwing them over. I'm surprised there isn't a class action.
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Fluffy Phoenix #MilitantCentrist
(@FluffyPhoenix1) reported
@Tyler_The_Wise Looks like it was more a joke/publicity stunt. In which case good PR. I've got a cheap Public Mobile (Telus) isn't too bad, as I don't use calls/txts too much with my current situation. But the cost of telephony/internet in Canada (not to mention cable) is an absolute disgrace.
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SeasonOfWashYourDamnHandsⓋ🌱🥑♻️💚🦄🖤🏴🏹🧙🏻♀️
(@DolphinsDancer) reported
**** @TELUS! I'm SO tired of this companies complete BULLSHIT! I cancelled my service b/c their so called "high speed fibre optics" NEVER worked+STOPPED using them well OVER 2+ years ago. They're NOW coming back 2 1/2 yrs later..saying I owe some bill?! WTAF. No. NO! #FUCKTELUS!
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Colby Robertson
(@TuberAwesome) reported
@Shawhelp My troubleshooting: observing it happening randomly. There is no pattern to it and no cause-and-effect device use. What I am observing is an inconsistent delivery of service that I as a consumer cannot elucidate the reason for. Step up your game. @TELUS looks better every day.
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Vivian Chan 🦄
(@vchan) reported
@adamundefined @TELUS @TELUSsupport Lollll I mean considering this is the company that told me in order avoid slow internet speeds , my best bet was to stop using internet all together…. I don’t think doing what’s right is the route they thought to take first.
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Anne MacDonald
(@Canuck1949) reported
.@TELUS @TELUSsupport my 5 month old modem stopped working/can’t be fixed over the phone and no one coming today to fix it. This service sucks so much. I wish I’d gone with @shaw
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Muneer Bey
(@muneer_bey) reported
@TELUS I have been lied from very first day joining Telus. Each new agent I speak with tell me that previous agent lied to you and did not know what they were doing. An agent suppose to be at my house between 11-1pm today it is almost 2pm where is he. HELP
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Just Cam.
(@DatBawse) reported
from
Edmonton, Alberta
Why ******** does my Telus cable/internet bill keep going up, despite me not making any ******* changes to my service. Used to be $189 now it's $210.
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Grannygta / 2_pop ⚰🌈👵♿🐱👤
(@GrannyGTArp) reported
@cityofcalgary Daddy, why do people yell bad things at you? Please Telus.
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Ross Parks
(@parksie246) reported
So the first night we can relax and start to enjoy our new home and @TELUS craps out and @TELUSsupport can’t help. This is completely unacceptable at what point do these companies focus on customer service.