Telus

Telus Outage Report in Lantzville, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Lantzville, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Lantzville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Lantzville, British Columbia 01/26/2026 20:40

January 26: Problems at Telus

Telus is having issues since 06:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Lantzville, British Columbia

The most recent Telus outage reports came from the following cities: Nanaimo and Parksville.

Loading map, please wait...
City Problem Type Report Time
CanadaNanaimo Internet
CanadaNanaimo Total Blackout
CanadaParksville Phone
CanadaParksville Phone
CanadaNanaimo Phone
CanadaNanaimo Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Lantzville, British Columbia

Latest outage, problems and issue reports in Lantzville and nearby locations:

  • kevinsbaconband Kevin's Bacon (@kevinsbaconband) reported from Nanaimo, British Columbia

    Wow, I just used the Babylon App by Telus and was able to talk to a doctor via webcam within 24 hours. Obviously it has its limitations but a pretty good service that beats sitting in a walk-in clinic for hours. @babylonhealth

  • NuckMyLife Jonö (@NuckMyLife) reported from Nanaimo, British Columbia

    @MizzzAlia @Chemainiac Yeah telus’ customer service sucks. Even the guy who came and installed it was a ****. But I’m saving $80+ a month so that’s all I cared about haha

  • BigDaddyPinnapl ✨🌙 ✨ (@BigDaddyPinnapl) reported from Nanaimo, British Columbia

    This Telus ad is so god damn annoying #LivePD

  • Westie_84 Bret Westergaard (@Westie_84) reported from Nanaimo, British Columbia

    Telus offering me a new iPhone 11 Pro for 95 a month. Freedom offering the same Been a #rogers customer for 20 years and I was on hold twice yesterday and disconnected and I’ve been waiting for chat agent for 43 minutes now. I guess it’s time to make a switch.

  • Shadowydreamer 🏳️‍🌈♿ Lorna Appleby 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇨🇦 (@Shadowydreamer) reported from Nanaimo, British Columbia

    Asked to be put on @TELUS do not call list three times. Nope, their farmed out sales team keeps calling. Half the time they hang up when they're asked to hold while I'm fetched. I'm about ready to start blowing a soccer whistle in their ears. #SpamCallers #DoNotCall FFS

  • LarenzoJensen Larenzo Jensen (@LarenzoJensen) reported from Nanaimo, British Columbia

    @TELUS Tried to get ahold of a Representative yesterday but the automated message said it was over an hour wait. Our fibre optik internet was down all day yesterday and I come home after a 12 hour shift and it’s still down. My wife works from home and our twins can’t watch TV..

  • VE7PMD Mason (@VE7PMD) reported from Nanaimo, British Columbia

    Hey @TELUS @TELUSsupport is there currently network issues in Nanaimo? The network has had horrible data all night and today can’t send messages or anything that requires data. Can’t even call my voicemail. #nanaimo

  • seanchiggins Sean Higgins (@seanchiggins) reported from Parksville, British Columbia

    Well, shortly after the Telus guy left my neighborhood, my service came back. Thank you @TELUS

  • wyoachim william yoachim (@wyoachim) reported from Nanaimo, British Columbia

    @Charlene_Kotze @batujet I actually heard one out a few months and switched . My bill is around $100 less for more services . Same channels , internet is better and now home security. I’ve been a life long Shaw guy but now @TELUS and very happy w service, product and cost

  • shepherd_360 Speaking for the planet (@shepherd_360) reported from South Wellington, British Columbia

    @MoistlySpeaking @DeceitinDrugs @jjhorgan I think you may be able to do that if you subscribe to the health service owned by Telus. Personally the last thing I want is more of my personal information publically available. It's bad enough Google provides an ad for aspirin when I talk about a headache around the devices.

  • wyoachim william yoachim (@wyoachim) reported from Nanaimo, British Columbia

    @Charlene_Kotze Switch to @TELUS , long time @ShawTV_CVI but costs kept rising , service getting worse so made the switch . We actually get more service and product for less money and our wifi is great

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • bukelacktavose Buke (@bukelacktavose) reported

    @TELUS Nobody has Optik TV anymore because you raised your lowest tier internet service to $85/month with a 200 gb data cap.

  • abdulisuncool abdul (@abdulisuncool) reported

    @Shawhelp I genuinely believe Shaw cannot go a week without having an outage in YEG. Telus fibre optic is looking really good right about now

  • Migi_VT Migi 🐣 Crow Vtuber! (@Migi_VT) reported

    @dumplingshirara **** telus all my homies hate telus

  • Zontar_Dow Zontar (@Zontar_Dow) reported

    @RAZ0RFIST Do people forget that the reason most places in the US have a single ISP is due to local monopoly agreements between the state and said ISPs? Get rid of that and wait and see how fast Bell Canada, Telus and Rodgers suddenly start laying down fiber.

  • DanaHaasz dana haasz (@DanaHaasz) reported

    3 days without internet. Garbage support. Shoulda gone Shaw. @TELUSsupport @TELUS

  • jamthefed Joe Martin (@jamthefed) reported

    @loxyisme I usually have better luck with TSN sign in for no buffering than my Telus one. Telus optik is not reliable as long as I've had it.

  • evolva07 Happy (@evolva07) reported

    @SamsungMobile @TELUS 3/3 it. not great situation for a professional - and then on me i dropped the damn thing so that was probably off the table. so fine. still unhappy but lost all my credibility. but now. the latest thing my phone now gets so hot it only charges on wireless

  • C_GalvanPaz Carlos E. Galvan Paz (@C_GalvanPaz) reported

    CANADA: Telus invests CAD 2 bln to expand fibre network in Calgary. #telecoms

  • evolva07 Happy (@evolva07) reported

    @SamsungMobile @TELUS 4/4 charger with a bag of frozen vegetables on the back. I actually love your flip phone and i have been trying to hang on until the next version this year but feels unsafe now - wtf 2000 for this? anyone have similar experiences with #samsung or this #zflip

  • drsiuhimchan Siu Him Chan (@drsiuhimchan) reported

    Damn bruh when Telus Health is recruiting full time NP you know this health care thing is getting ridiculous. #dogeatdogworld