Telus

Telus Outage Report in Lantzville, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Lantzville, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Lantzville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Lantzville, British Columbia 12/14/2025 20:15

December 14: Problems at Telus

Telus is having issues since 03:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Lantzville, British Columbia

The most recent Telus outage reports came from the following cities: Nanaimo and Parksville.

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City Problem Type Report Time
CanadaNanaimo Phone
CanadaNanaimo Phone
CanadaNanaimo Phone
CanadaNanaimo Phone
CanadaNanaimo Phone
CanadaNanaimo Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Lantzville, British Columbia

Latest outage, problems and issue reports in Lantzville and nearby locations:

  • wyoachim william yoachim (@wyoachim) reported from Nanaimo, British Columbia

    @Charlene_Kotze Switch to @TELUS , long time @ShawTV_CVI but costs kept rising , service getting worse so made the switch . We actually get more service and product for less money and our wifi is great

  • wyoachim william yoachim (@wyoachim) reported from Nanaimo, British Columbia

    @Charlene_Kotze @batujet I actually heard one out a few months and switched . My bill is around $100 less for more services . Same channels , internet is better and now home security. I’ve been a life long Shaw guy but now @TELUS and very happy w service, product and cost

  • Westie_84 Bret Westergaard (@Westie_84) reported from Nanaimo, British Columbia

    Telus offering me a new iPhone 11 Pro for 95 a month. Freedom offering the same Been a #rogers customer for 20 years and I was on hold twice yesterday and disconnected and I’ve been waiting for chat agent for 43 minutes now. I guess it’s time to make a switch.

  • BigDaddyPinnapl ✨🌙 ✨ (@BigDaddyPinnapl) reported from Nanaimo, British Columbia

    This Telus ad is so god damn annoying #LivePD

  • Shadowydreamer 🏳️‍🌈♿ Lorna Appleby 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇨🇦 (@Shadowydreamer) reported from Nanaimo, British Columbia

    Asked to be put on @TELUS do not call list three times. Nope, their farmed out sales team keeps calling. Half the time they hang up when they're asked to hold while I'm fetched. I'm about ready to start blowing a soccer whistle in their ears. #SpamCallers #DoNotCall FFS

  • NuckMyLife Jonö (@NuckMyLife) reported from Nanaimo, British Columbia

    @MizzzAlia @Chemainiac Yeah telus’ customer service sucks. Even the guy who came and installed it was a ****. But I’m saving $80+ a month so that’s all I cared about haha

  • kevinsbaconband Kevin's Bacon (@kevinsbaconband) reported from Nanaimo, British Columbia

    Wow, I just used the Babylon App by Telus and was able to talk to a doctor via webcam within 24 hours. Obviously it has its limitations but a pretty good service that beats sitting in a walk-in clinic for hours. @babylonhealth

  • shepherd_360 Speaking for the planet (@shepherd_360) reported from South Wellington, British Columbia

    @MoistlySpeaking @DeceitinDrugs @jjhorgan I think you may be able to do that if you subscribe to the health service owned by Telus. Personally the last thing I want is more of my personal information publically available. It's bad enough Google provides an ad for aspirin when I talk about a headache around the devices.

  • VE7PMD Mason (@VE7PMD) reported from Nanaimo, British Columbia

    Hey @TELUS @TELUSsupport is there currently network issues in Nanaimo? The network has had horrible data all night and today can’t send messages or anything that requires data. Can’t even call my voicemail. #nanaimo

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • sbknapp sbknapp (@sbknapp) reported

    @elks @TELUS Nice try brotha. Now you is going down.

  • KayyRaawr Kayrawr (@KayyRaawr) reported

    @Moopoint44 Who is your provider? Telus has call control and it was fantastic! I’m with Bell now and I don’t have call control and it’s the worst!!!!

  • JOESMVINGCASTLE J☼E (@JOESMVINGCASTLE) reported

    came with our internet plan thing and also some channels but idk the telus login so now I have an Apple TV that does the exact same thing our Samsung smart TV does by itself

  • sang2747 Gurpreet Sandhu (@sang2747) reported

    @TELUSsupport Telus is running scam in name of home services. The pushy salesman called, I refused the services never activated, got bill for services i never authorize to activate for 2 months.Isn’t it a scam?

  • renawoss Rena Woss (@renawoss) reported

    @TELUSsupport It's after 8am and I can't get through to Telus Customer Support. Message says to call back during business hours. FIX THE PROBLEM!!!!!!!!!!

  • m_chackemann M-C Hackemann (@m_chackemann) reported

    @CofRedCentral Telus too! It's like they are really all on the same bad connection! 😤

  • rajatseth90 rajatseth90 (@rajatseth90) reported

    @TELUS @TELUSsupport I am facing a pathetic service from you guys and need help urgently.I am currently using ur home internet services but you guys are charging extra in billing service despite of putting my account on hold due to unavailability and less usage. Help

  • itskebon Kevin (@itskebon) reported

    discord down on telus internet :( working fine on mobile data

  • mverbora Dr. Michael Verbora (@mverbora) reported

    Every EMR @TELUS touches ends up being plagued by bugs, becomes slow, or doesn't work. @inputhealth today not working

  • DiscountClown_ ᴊᴀɴᴄᴇᴇ (@DiscountClown_) reported

    TELUS FIX YOUR DAMN WIFI I CANNOT DEAL WITH THIS SHXT. 🤬