Telus

Telus Outage Report in Lantzville, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Lantzville, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Lantzville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Lantzville, British Columbia 01/17/2026 13:25

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Lantzville, British Columbia

The most recent Telus outage reports came from the following cities: Nanaimo and Parksville.

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City Problem Type Report Time
CanadaNanaimo Total Blackout
CanadaParksville Phone
CanadaParksville Phone
CanadaNanaimo Phone
CanadaNanaimo Phone
CanadaNanaimo Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Lantzville, British Columbia

Latest outage, problems and issue reports in Lantzville and nearby locations:

  • NuckMyLife Jonö (@NuckMyLife) reported from Nanaimo, British Columbia

    @MizzzAlia @Chemainiac Yeah telus’ customer service sucks. Even the guy who came and installed it was a ****. But I’m saving $80+ a month so that’s all I cared about haha

  • Shadowydreamer 🏳️‍🌈♿ Lorna Appleby 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇨🇦 (@Shadowydreamer) reported from Nanaimo, British Columbia

    Asked to be put on @TELUS do not call list three times. Nope, their farmed out sales team keeps calling. Half the time they hang up when they're asked to hold while I'm fetched. I'm about ready to start blowing a soccer whistle in their ears. #SpamCallers #DoNotCall FFS

  • VE7PMD Mason (@VE7PMD) reported from Nanaimo, British Columbia

    Hey @TELUS @TELUSsupport is there currently network issues in Nanaimo? The network has had horrible data all night and today can’t send messages or anything that requires data. Can’t even call my voicemail. #nanaimo

  • shepherd_360 Speaking for the planet (@shepherd_360) reported from South Wellington, British Columbia

    @MoistlySpeaking @DeceitinDrugs @jjhorgan I think you may be able to do that if you subscribe to the health service owned by Telus. Personally the last thing I want is more of my personal information publically available. It's bad enough Google provides an ad for aspirin when I talk about a headache around the devices.

  • kevinsbaconband Kevin's Bacon (@kevinsbaconband) reported from Nanaimo, British Columbia

    Wow, I just used the Babylon App by Telus and was able to talk to a doctor via webcam within 24 hours. Obviously it has its limitations but a pretty good service that beats sitting in a walk-in clinic for hours. @babylonhealth

  • Westie_84 Bret Westergaard (@Westie_84) reported from Nanaimo, British Columbia

    Telus offering me a new iPhone 11 Pro for 95 a month. Freedom offering the same Been a #rogers customer for 20 years and I was on hold twice yesterday and disconnected and I’ve been waiting for chat agent for 43 minutes now. I guess it’s time to make a switch.

  • wyoachim william yoachim (@wyoachim) reported from Nanaimo, British Columbia

    @Charlene_Kotze Switch to @TELUS , long time @ShawTV_CVI but costs kept rising , service getting worse so made the switch . We actually get more service and product for less money and our wifi is great

  • BigDaddyPinnapl ✨🌙 ✨ (@BigDaddyPinnapl) reported from Nanaimo, British Columbia

    This Telus ad is so god damn annoying #LivePD

  • wyoachim william yoachim (@wyoachim) reported from Nanaimo, British Columbia

    @Charlene_Kotze @batujet I actually heard one out a few months and switched . My bill is around $100 less for more services . Same channels , internet is better and now home security. I’ve been a life long Shaw guy but now @TELUS and very happy w service, product and cost

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • DutchLady Miche (@DutchLady) reported

    @TELUS customer service has TANKED!! I just got connected to ADT loyalty again when I asked for Optik loyalty.

  • jppl1979 JPPL (@jppl1979) reported from Canmore, Alberta

    @sportsfan_ian @y3khan @globeandmail Who cares about where the head office is? I rather have the best service/price/innovation regardless of location of HO. What did Shaw bring go YYC? nothing. Bell isn’t factually montreal but Toronto. Vidéotron is mtl, Rogers Toronto and Telus Vancouver. Shaw dug its own graves.

  • firststartrmh Heather, but way more fun this year! (@firststartrmh) reported

    @JohnFashionGuy @lesleyprimeau @TELUS Ahhh, it would seem Telus’ customer service standards are still in the toilet. And now they are involved (heavily) in our healthcare system. 😳

  • krosehawaii Kevin Rose (@krosehawaii) reported

    @pnwkate @TELUS That is a beauty of a shot. I have been with @ShawInfo since getting our first computer in 2003 and have never had any issues with the service.

  • SerialAndy Andrew Dence (@SerialAndy) reported

    @AICommunitybyTI Lol don't work for telus. They're greedy and awful. They treat us Canadians badly and will treat thai people badly as well.

  • adolwyn Beth Allan (@adolwyn) reported

    @OfftheDial My issue is that Telus has done NO capacity improvements in my condo building, so the node is so saturated and slow that it's unusable at times. Shaw has upgraded it consistently and the speeds are very good... urgh. Rogers won't touch it again for twenty years now.

  • CaptnFrydog Eric (@CaptnFrydog) reported

    @TELUS I know it's just an automated system, but did you ever consider the optics of sending out email bills on Christmas Day are terrible?

  • erikrolfsen Erik Rolfsen (@erikrolfsen) reported

    @TELUSsupport Yes, the Crave website has its own issues. Can’t even access a login page, which is why we were trying to go in via Telus+. Never mind, we are going to find something else to do.

  • CathyGroves22 Cathy Groves (@CathyGroves22) reported

    @globalnews If Shaw and Rogers merge, I will cancel my Shaw, and go back to Telus. Shaw is bad enough already but merging with a horrible company like Rogers. Oh my gosh.

  • mvbenter Mike Benter (@mvbenter) reported

    @Swiftie01 The problem with Telcos is Canadas small population with large land mass. Building a network is a huge cost so the only way a competitor can operate is to resell Rogers, Bell, Telus and to a lesser extent Shaw and Cogeco. The company will never control their bottom line.