Telus

Telus Outage Report in Lantzville, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Lantzville, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Lantzville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Lantzville, British Columbia 01/21/2026 15:55

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Lantzville, British Columbia

The most recent Telus outage reports came from the following cities: Nanaimo and Parksville.

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City Problem Type Report Time
CanadaNanaimo Total Blackout
CanadaParksville Phone
CanadaParksville Phone
CanadaNanaimo Phone
CanadaNanaimo Phone
CanadaNanaimo Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Lantzville, British Columbia

Latest outage, problems and issue reports in Lantzville and nearby locations:

  • Shadowydreamer 🏳️‍🌈♿ Lorna Appleby 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇨🇦 (@Shadowydreamer) reported from Nanaimo, British Columbia

    Asked to be put on @TELUS do not call list three times. Nope, their farmed out sales team keeps calling. Half the time they hang up when they're asked to hold while I'm fetched. I'm about ready to start blowing a soccer whistle in their ears. #SpamCallers #DoNotCall FFS

  • wyoachim william yoachim (@wyoachim) reported from Nanaimo, British Columbia

    @Charlene_Kotze Switch to @TELUS , long time @ShawTV_CVI but costs kept rising , service getting worse so made the switch . We actually get more service and product for less money and our wifi is great

  • BigDaddyPinnapl ✨🌙 ✨ (@BigDaddyPinnapl) reported from Nanaimo, British Columbia

    This Telus ad is so god damn annoying #LivePD

  • kevinsbaconband Kevin's Bacon (@kevinsbaconband) reported from Nanaimo, British Columbia

    Wow, I just used the Babylon App by Telus and was able to talk to a doctor via webcam within 24 hours. Obviously it has its limitations but a pretty good service that beats sitting in a walk-in clinic for hours. @babylonhealth

  • shepherd_360 Speaking for the planet (@shepherd_360) reported from South Wellington, British Columbia

    @MoistlySpeaking @DeceitinDrugs @jjhorgan I think you may be able to do that if you subscribe to the health service owned by Telus. Personally the last thing I want is more of my personal information publically available. It's bad enough Google provides an ad for aspirin when I talk about a headache around the devices.

  • Westie_84 Bret Westergaard (@Westie_84) reported from Nanaimo, British Columbia

    Telus offering me a new iPhone 11 Pro for 95 a month. Freedom offering the same Been a #rogers customer for 20 years and I was on hold twice yesterday and disconnected and I’ve been waiting for chat agent for 43 minutes now. I guess it’s time to make a switch.

  • VE7PMD Mason (@VE7PMD) reported from Nanaimo, British Columbia

    Hey @TELUS @TELUSsupport is there currently network issues in Nanaimo? The network has had horrible data all night and today can’t send messages or anything that requires data. Can’t even call my voicemail. #nanaimo

  • LarenzoJensen Larenzo Jensen (@LarenzoJensen) reported from Nanaimo, British Columbia

    @TELUS Tried to get ahold of a Representative yesterday but the automated message said it was over an hour wait. Our fibre optik internet was down all day yesterday and I come home after a 12 hour shift and it’s still down. My wife works from home and our twins can’t watch TV..

  • seanchiggins Sean Higgins (@seanchiggins) reported from Parksville, British Columbia

    Well, shortly after the Telus guy left my neighborhood, my service came back. Thank you @TELUS

  • wyoachim william yoachim (@wyoachim) reported from Nanaimo, British Columbia

    @Charlene_Kotze @batujet I actually heard one out a few months and switched . My bill is around $100 less for more services . Same channels , internet is better and now home security. I’ve been a life long Shaw guy but now @TELUS and very happy w service, product and cost

  • CailinasEirinn MaggieMay 🇨🇦🇪🇺🇮🇪 (@CailinasEirinn) reported from Nanaimo, British Columbia

    @KatSpiller @paul_siddaway @TELUS They sure don’t. And their only me help is down. 🙄

  • NuckMyLife Jonö (@NuckMyLife) reported from Nanaimo, British Columbia

    @MizzzAlia @Chemainiac Yeah telus’ customer service sucks. Even the guy who came and installed it was a ****. But I’m saving $80+ a month so that’s all I cared about haha

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Joiedevivre66 Hélène Noreau ♡ (@Joiedevivre66) reported

    @TELUSsupport Hi! I've been waiting on the phone for over 2 hours to talk to Telus!… Is there a problem ?

  • catester Cate Eales ☕ (@catester) reported

    Well the power came back up in an hour or so. Thanks @FortisBC for the hard work. But still no internet or tv from #shawcable who seem to be having an outage. Hard to know for sure. Everyone else on my street has #telus I wonder why.

  • jeremyfornow Jeremy Peter (@jeremyfornow) reported

    1/2 Hey @TELUSsupport @TELUS - pretty disappointing way to start my service after coming back to you. Received my first bill with my plans not reflecting the promotions I ordered ($50 too much), spent over an hour on chat to fix it.

  • unoriginaltimes Hannah (@unoriginaltimes) reported

    @TELUSsupport Hey Telus my co workers who have Telus as their cell phone provider don't have phone service at all. We're in La Crete Alberta. What's going on?

  • coolvehiclefan Brandon Arneson (@coolvehiclefan) reported

    @JonaNFal @Rogers It's not just them. Bell and Telus had an outage 3 days ago

  • Cnd_Catholic Concerned Canadian (@Cnd_Catholic) reported

    @canmericanized For some reason i have never gotten one of these b4. On telus pay as u go

  • seculink Seculink Surveillance (@seculink) reported

    3G 4G Network via Nano SIM Card (AT&T, Sprint, Verizon in the US, and Bell, Rogers, Telus in Canada)

  • emilylauralai emily lauralai. #BLM (@emilylauralai) reported

    @TELUSsupport just wondering if the calls I’m getting are legit. 866 number, I answer, long pause, I’m about to hang up, I barely make out that they’re with telus and they hang up. This has happened twice today, what’s going on?

  • ZakMcLachlan 𝑍𝑎𝑘 𝐵. 𝑀𝑐𝐿𝑎𝑐ℎ𝑙𝑎𝑛 (@ZakMcLachlan) reported

    What if this happens to a small business owner who is struggling to just keep their doors open after nearly 2 years of Covid shutdowns and supply chain issues? They would have to pony up and pay the ridiculous charge just to keep their point of sale program online, right @TELUS?

  • cerb17722105 cranky old retired army he/him (@cerb17722105) reported

    I am so tired of calls from service Canada and border services about illegal activity and it’s always a Telus network, I used to be a customer but left due to lack of customer service about this very thing please do something