Telus

Telus Outage Report in Lantzville, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Lantzville, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Lantzville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Lantzville, British Columbia 02/25/2026 13:50

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Lantzville, British Columbia

The most recent Telus outage reports came from the following cities: Nanaimo.

Loading map, please wait...
City Problem Type Report Time
CanadaNanaimo Phone
CanadaNanaimo Internet
CanadaNanaimo Phone
CanadaNanaimo Internet
CanadaNanaimo Total Blackout
CanadaParksville Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Lantzville, British Columbia

Latest outage, problems and issue reports in Lantzville and nearby locations:

  • wyoachim william yoachim (@wyoachim) reported from Nanaimo, British Columbia

    @Charlene_Kotze Switch to @TELUS , long time @ShawTV_CVI but costs kept rising , service getting worse so made the switch . We actually get more service and product for less money and our wifi is great

  • VE7PMD Mason (@VE7PMD) reported from Nanaimo, British Columbia

    Hey @TELUS @TELUSsupport is there currently network issues in Nanaimo? The network has had horrible data all night and today can’t send messages or anything that requires data. Can’t even call my voicemail. #nanaimo

  • NuckMyLife Jonö (@NuckMyLife) reported from Nanaimo, British Columbia

    @MizzzAlia @Chemainiac Yeah telus’ customer service sucks. Even the guy who came and installed it was a ****. But I’m saving $80+ a month so that’s all I cared about haha

  • wyoachim william yoachim (@wyoachim) reported from Nanaimo, British Columbia

    @Charlene_Kotze @batujet I actually heard one out a few months and switched . My bill is around $100 less for more services . Same channels , internet is better and now home security. I’ve been a life long Shaw guy but now @TELUS and very happy w service, product and cost

  • Westie_84 Bret Westergaard (@Westie_84) reported from Nanaimo, British Columbia

    Telus offering me a new iPhone 11 Pro for 95 a month. Freedom offering the same Been a #rogers customer for 20 years and I was on hold twice yesterday and disconnected and I’ve been waiting for chat agent for 43 minutes now. I guess it’s time to make a switch.

  • BigDaddyPinnapl ✨🌙 ✨ (@BigDaddyPinnapl) reported from Nanaimo, British Columbia

    This Telus ad is so god damn annoying #LivePD

  • shepherd_360 Speaking for the planet (@shepherd_360) reported from South Wellington, British Columbia

    @MoistlySpeaking @DeceitinDrugs @jjhorgan I think you may be able to do that if you subscribe to the health service owned by Telus. Personally the last thing I want is more of my personal information publically available. It's bad enough Google provides an ad for aspirin when I talk about a headache around the devices.

  • Shadowydreamer 🏳️‍🌈♿ Lorna Appleby 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇨🇦 (@Shadowydreamer) reported from Nanaimo, British Columbia

    Asked to be put on @TELUS do not call list three times. Nope, their farmed out sales team keeps calling. Half the time they hang up when they're asked to hold while I'm fetched. I'm about ready to start blowing a soccer whistle in their ears. #SpamCallers #DoNotCall FFS

  • kevinsbaconband Kevin's Bacon (@kevinsbaconband) reported from Nanaimo, British Columbia

    Wow, I just used the Babylon App by Telus and was able to talk to a doctor via webcam within 24 hours. Obviously it has its limitations but a pretty good service that beats sitting in a walk-in clinic for hours. @babylonhealth

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • ADionne1969 Andre Dionne (@ADionne1969) reported

    I switched to @RogersBiz for they have better coverage. But not the case. I cannot have a stable connection hot spotting my PC from my cell. I've been on phone with them few times and I STILL GET GARBAGE CONNECTION. Regardless what they do or tell me. I was with @TELUS.

  • brookesroomba maddy 🌻(elis wife) (@brookesroomba) reported

    @caityssmp i currently with telus it isn’t that bad i’m on a family plan with my family. but i think i was with bell mts before and that was ****

  • Les_Fraser Les Fraser (@Les_Fraser) reported

    Hey @telus @TELUSsupport, why am I having to speak with support agents in Guatemala about my less than optimal cellphone and wireless internet service from a Canadian company I support as both a customer and share holder for over 30 years?

  • AliceAletheia Alice 🐇 (@AliceAletheia) reported

    @RickShone Had a guy pose as "Telus Security" with a laminated pamphlet come and scout out a hand-me-down schwinn hydra I hadn't even gotten ride yet. I even turned the dude away immediately. :| Found the lock 15 feet away snipped the next day after I went out for 40 minutes.

  • ADionne1969 Andre Dionne (@ADionne1969) reported

    I see no point paying my @RogersBiz bill if I cannot have a service I am not getting or cannot have. I will go back to @Telus or elsewhere. Pet peeve. The BS lies of great service places offer. When it comes down to it. They cannot deliver. Lies it all be just to get your money.

  • Pracm Pranav maniar (@Pracm) reported

    Worst customer service @telus @TELUSsupport ordered a smartwatch through webstore, first they said they already shipped it and same evening got an email that they cancelled my order and now that same deal is not available. They literally ruined a gift. #worst #customerservice

  • RhondaN4 Rhonda Lynn 💄💋 (@RhondaN4) reported

    @TELUS what does it take to actually get through and talk to someone???? There always seems to be plenty of folks available to sell me services I have no interest in but as soon as I need support, poof, no one to talk to!

  • ChadOhman Чад (Chad) 🇺🇦  (@ChadOhman) reported

    @CalamityJayne4 My parents were on Xplornet, then a Telus hub, and now starlink. They’ll never look back.. they can actually watch Netflix now.

  • graysondick63 Julian H (@graysondick63) reported

    @TELUS Hey, when is fiber getting installed in Thorncliffe? Pretty tired of my low quality internet service. Affects my tv as well as wifi. Also, your tech removed any possibility of switching providers by illegally cutting lines for Shaw. Fiber is needed asap. Hop to it.

  • j_msauer Demonika (@j_msauer) reported

    @pnwkate @TELUS @TELUSsupport First world problems (24 hours)