Vidéotron

Vidéotron Outage Report in Burnaby, British Columbia

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The latest reports from users having issues in Burnaby come from postal codes V5H.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Burnaby, British Columbia

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Burnaby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Burnaby, British Columbia 03/13/2026 10:20

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. TV (11%)

    TV (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Burnaby, British Columbia

The most recent Vidéotron outage reports came from the following cities: Burnaby and Vancouver.

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City Problem Type Report Time
CanadaBurnaby Wi-fi
CanadaVancouver Internet
CanadaVancouver Wi-fi
CanadaBurnaby Internet
CanadaVancouver TV
CanadaVancouver Internet

Community Discussion

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Vidéotron Issues Reports Near Burnaby, British Columbia

Latest outage, problems and issue reports in Burnaby and nearby locations:

  • apukwa Scott M. (@apukwa) reported from Port Moody, British Columbia

    @gregobr @Quebecor @Bell @TVASports If @CRTC doesn't slap them down hard, and fast, then they might as well give up regulating BDUs altogether. In Bell's position, I'd ask if it's okay to bootleg TVA Sports' signal from another BDU, or maybe even do it without asking. Perhaps with a Videotron box. ;)

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    @Flagpole_Canada .@Fernpick would it happen to be you that brought up the MSRP issue? There was also a person who compared all of the devices Telus was selling and did the work to get all the MSRP's possible from the various brands. It showed issues exactly like what Videotron said.

  • mtl_boredstupid verbal kint (@mtl_boredstupid) reported

    @Videotron Is there another issue?

  • Zulopol Zulopol 🍁 (@Zulopol) reported from Sturgeon County, Alberta

    @Videotron @MarkoTech9 Customer Service au Telephone < Customer Service au Clavardage

  • Dankells_Memels ig: omxrzzz (@Dankells_Memels) reported

    @Videotron Garbage *** internet lmao straight dog ****

  • morenhl4canada Make It Ten (@morenhl4canada) reported

    @PierreVLeBrun Hey, while they're at it, why not just move Arizona to the Atlantic... and to cut down on travel, they could just play out of the Videotron Centre in Québec?

  • BrynnSidhe Brynn (@BrynnSidhe) reported

    @cfulgham Videotron here. Went with them a few years ago. No issues and was half what I would have paid with Bell when I changed over.

  • earldev earl devine (@earldev) reported

    @Videotron channels 678 & 618 are not working

  • StingingMonkey Gregory Fink (@StingingMonkey) reported

    @krisjoseph yes, that is the exact model that they use. Used to be shaw and videotron splitting the country, now it will be bell and rogers. argument they will make is no one else wants to be in the business, like they did before with cell service providers. never really changes.

  • alex_deluge Fernoir (@alex_deluge) reported

    @Mr_Allen_Brown @mcclure111 Is quite similar here in Quebec. We have many small companies who use infrastructures from the two main providers : Bell and Videotron. Those smaller companies offer better price but lack stability. With Ebox I pay 60$/month for unlimited download, 10Mbps down/1.5 up, + modem.

  • LumiereCentrale Duke (@LumiereCentrale) reported

    Hi #Videotron, major outage it seems?