Vidéotron Outage Report in Burnaby, British Columbia
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Burnaby, British Columbia
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Burnaby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (73%)
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Wi-fi (9%)
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TV (9%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (1%)
Live Outage Map Near Burnaby, British Columbia
The most recent Vidéotron outage reports came from the following cities: Vancouver.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Wi-fi | |
| Burnaby |
Internet | |
| Vancouver |
TV | |
| Vancouver |
Internet | |
| Vancouver |
Internet | |
| Surrey |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Burnaby, British Columbia
Latest outage, problems and issue reports in Burnaby and nearby locations:
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Scott M.
(@apukwa) reported
from
Port Moody, British Columbia
@gregobr @Quebecor @Bell @TVASports If @CRTC doesn't slap them down hard, and fast, then they might as well give up regulating BDUs altogether. In Bell's position, I'd ask if it's okay to bootleg TVA Sports' signal from another BDU, or maybe even do it without asking. Perhaps with a Videotron box. ;)
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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🐉🦋Dey🦋🐉
(@Lo0naVsDeyDey) reported
@fizz_ca I am following you. It’s been well over a week I was promised a refund and of course, you guys didn’t keep your word. I am cancelling and going with videotron. I have never experienced such a bad service. I am going to complain on FB as well.
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J
(@J88738850) reported
@Bell @Videotron Called Bell to cancel services as we switched to Videotron (same service but for less). After refusing retention offers the agent hanged up on me. Bell would offer better service if agents didn't fear losing their jobs over statistics/retention objectives. 👎👎
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Martyn Bootyspoon
(@mbootyspoon) reported
@P_rudence_ @Videotron Finally back online but like Damn lol
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amrita bhatia
(@amritab97314715) reported
@Videotron all they want to do is transfer the call to someplace so they dont have to answer or help
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M
(@datacrypto1) reported
@Videotron I dont need help, I need stable internet.
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jean-michel
(@jeanmic52848063) reported
@Videotron and once again helix is down :) how come videotron can give a sooooo bad service. A tech is supose to come for a outside the house problem. But NO ONE wants to give me a credit even tho my service don't work.
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foggybottomz
(@foggybottomz) reported
@Videotron Is there a problem with landline internet (wifi)? Keeps on losing the connection, and when I do a speed test it is trying to connect to a server in Oregon.. I'm in Gatineau!
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Maar Tin de Labrie 🌺🎗️🇸🇾🍁⚜️🍀
(@MaarTindeLabrie) reported
@gottabekd29 @FiorellaIsabelM Sputnik news doesn't work from my phone on 4G but works with my WiFi and works on computer at home... Both my phone and home internet services comes from Videotron.
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Dave_VFX
(@PucksOnDave) reported
@JustLou2U @Videotron Hey man I ain’t on the payroll. I just felt like I should acknowledge good service.
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Matt Fish
(@fisha697) reported
Never use @bell Tech came 3 months ago to switch receivers, took the old one with him and now bell is charging me $800 for the receiver!!! Never again will I use this company. @videotron will be getting a new client today