Vidéotron Outage Report in Burnaby, British Columbia
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Burnaby, British Columbia
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Burnaby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (66%)
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Wi-fi (15%)
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TV (11%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Burnaby, British Columbia
The most recent Vidéotron outage reports came from the following cities: Vancouver.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Internet | |
| Vancouver |
Wi-fi | |
| Burnaby |
Internet | |
| Vancouver |
TV | |
| Vancouver |
Internet | |
| Vancouver |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Burnaby, British Columbia
Latest outage, problems and issue reports in Burnaby and nearby locations:
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Scott M.
(@apukwa) reported
from
Port Moody, British Columbia
@gregobr @Quebecor @Bell @TVASports If @CRTC doesn't slap them down hard, and fast, then they might as well give up regulating BDUs altogether. In Bell's position, I'd ask if it's okay to bootleg TVA Sports' signal from another BDU, or maybe even do it without asking. Perhaps with a Videotron box. ;)
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Alex Tipaldos
(@kellergraham) reported
Update: Third call to @AcanacInc and they tell me the problem is with @Videotron . I check their Twitter feed and see very little activity pertaining to an outage. What’s going on?
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Alessandra
(@aderosas1) reported
Anyone else experiencing problems with #videotron? @Videotron your offices are closed and the WIFI is down, my landline telephone is NOT working and my TV is not working. Can you update us with the problem? What is going on?
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Josh Chartrand
(@JChart82) reported
@Videotron Message sent. @Rogers @RogersHelps Has no idea why my internet was suddenly cancelled. I'm on the phone with them right now for the fourth time and they don't know and have no solution. The saga continues...
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Jean-Luc Hurlbut
(@Deadly_JSay) reported
@Videotron fix your DNS server pls. I'm getting a lot of name not resolved errors and Apex Legends doesn't work on your DNS anymore. I had to change to Google's DNS but every new device I use has issues. Maybe propagation is broken or something.
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coolio iglesias
(@naxalite) reported
@Videotron issues. English customer support?
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MarcoO
(@Marco_281284) reported
@Videotron For the chat is it customer service or technical support?
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Alessandra
(@aderosas1) reported
Is there a @Videotron power outage ? No service for TV, internet and landline telephone not working.
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Stéphane Bergeron
(@pixelyzed) reported
@MancreeperJude @Rackspace Fixed for us. I talked to Videotron support yesterday and they 1st line tech didn't have a clue but she talked to someone else and they were aware and said it would come back "sometime in the next few days...". It came back 2 or 3 hours ago for me.
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Jb
(@JulieeB11) reported
I never hated @Videotron until now!
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Karim Zakher
(@karimzak1) reported
@BarrySchwartzBW Yes same issue here with Videotron, can’t figure out why.