Vidéotron

Vidéotron Outage Report in Burnaby, British Columbia

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Burnaby, British Columbia

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Burnaby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Burnaby, British Columbia 02/15/2026 22:00

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. TV (10%)

    TV (10%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Burnaby, British Columbia

The most recent Vidéotron outage reports came from the following cities: Vancouver.

Loading map, please wait...
City Problem Type Report Time
CanadaVancouver Internet
CanadaVancouver Wi-fi
CanadaBurnaby Internet
CanadaVancouver TV
CanadaVancouver Internet
CanadaVancouver Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Burnaby, British Columbia

Latest outage, problems and issue reports in Burnaby and nearby locations:

  • apukwa Scott M. (@apukwa) reported from Port Moody, British Columbia

    @gregobr @Quebecor @Bell @TVASports If @CRTC doesn't slap them down hard, and fast, then they might as well give up regulating BDUs altogether. In Bell's position, I'd ask if it's okay to bootleg TVA Sports' signal from another BDU, or maybe even do it without asking. Perhaps with a Videotron box. ;)

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Becca_No_Re Becca (@Becca_No_Re) reported

    @Videotron still having issues, have restarted everything multiple times. Prime isn't working, everything else fine. Cannot get through customer support.

  • Videotron Videotron (@Videotron) reported

    @NoLore Since normal texting does not rely on the internet that would be an excellent idea! We could as long as Videotron has consent from the client in their customer center to receive texts from the company. We will pass on the idea to the appropriate department, thank you! -sms

  • soitsdina Dina (@soitsdina) reported

    @Videotron my internet is still down... it's been down since 1pm yesterday. Is it just me or are you still having issues on your end ?

  • Naya_0314 Nayaaaaa (@Naya_0314) reported

    Videotron was down yesterday? Why would they do that on a day where I wasn't working?

  • Sebasti56529733 SebastianRamos (@Sebasti56529733) reported

    @Videotron Is service back up for calls in Ottawa? I’m still having issues making outbound calls.

  • HausOfAshleyy ashy (@HausOfAshleyy) reported

    @Videotron I’m on an endless hold currently trying to speak to someone, can you just answer me here? My internet has been down for like 20 hours, I need to do my school work!!! I’m in Montreal (NDG), when will it gr back???

  • Axxeciel Axeciel (@Axxeciel) reported

    @omgwtv @Videotron Same. Everything has been down since 2PM :)))))

  • TheJoelEllis Joel (@TheJoelEllis) reported

    Hey @Videotron Tuesday morning im walking into the closet bell or telus or rogers store and ending my service with you guys! 10/10 worst customer service and reception YOU GUYS ARE A JOKE WOULD NEVER RECOMMEND

  • ctownauxcord Charlottetown Aux Cord (@ctownauxcord) reported

    @getfiscal me I'm mad about videotron being down all across the island of montreal

  • ImMumenRider SheThinkIDontLoveHer●🇭🇹 (@ImMumenRider) reported

    Imagine tas des examens et ton service d internet cest @Videotron Mega badtrip ca