Vidéotron Outage Report in Burnaby, British Columbia
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Burnaby, British Columbia
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Burnaby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (65%)
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Wi-fi (14%)
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TV (11%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Burnaby, British Columbia
The most recent Vidéotron outage reports came from the following cities: Vancouver.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Internet | |
| Vancouver |
Wi-fi | |
| Burnaby |
Internet | |
| Vancouver |
TV | |
| Vancouver |
Internet | |
| Vancouver |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Burnaby, British Columbia
Latest outage, problems and issue reports in Burnaby and nearby locations:
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Scott M.
(@apukwa) reported
from
Port Moody, British Columbia
@gregobr @Quebecor @Bell @TVASports If @CRTC doesn't slap them down hard, and fast, then they might as well give up regulating BDUs altogether. In Bell's position, I'd ask if it's okay to bootleg TVA Sports' signal from another BDU, or maybe even do it without asking. Perhaps with a Videotron box. ;)
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Geoff Larsen
(@GeoffLarsen) reported
@FreedomMobile Take me back to before internet. 3 weeks after you force me to convert to Videotron there is now an outage. This isn’t acceptable. I work from home and now can’t work. Do better.
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🟦Marlene Monk🇨🇦🌻☮️
(@monkski252) reported
@jacquesbegood @Videotron I was told by customer service that updates are being loaded so this may be a problem for a few weeks
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corteo
(@CorteoNft) reported
Hey @Videotron - we're on day three of intermittent wifi issues now. Expect today, it's impacting my work. Can we expect this to be solved? This really isn't acceptable.
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issa
(@issaibahim84) reported
@Bell_Support hey bell we live in hull and this is the 3rd service interruption in 3 weeks. We pay 275$ a month for internet, cell, tv with bell we are now going to switch over to videotron worse internet but atleast they dont have vandalism issues every week
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🟦Marlene Monk🇨🇦🌻☮️
(@monkski252) reported
@jacquesbegood @Videotron I was told by customer service that updates are being loaded so this may be a problem for a few weeks
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🟦Marlene Monk🇨🇦🌻☮️
(@monkski252) reported
@jacquesbegood @Videotron I was told by customer service that updates are being loaded so this may be a problem for a few weeks
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Scale
(@alliareault) reported
My credit bad they refused to give me router registered to Corporative Internet Account Centurion- landlord facilitators & Vidéotron- telecom providers- only ones authorized by CRTC at my location. TAL ruled against me. I'm waiting for them to adhere to QC Canadian & Global Regs.
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Samuel Miller
(@Hephaestus7) reported
@Videotron URGENT ! The CNBC World feed is routed to the CNBC feed. Can you fix this pls. That's 2 days in a row and a common occurrence tbh. CNBC World is of no value to me. I want channel 106 with Squawk Box, a stock market ticker and economic data.
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Linda Moll
(@LindaMoll22169) reported
@MartinSLewis Not in the last 6 months but was a Virgin Media customer from when it was Videotron, then Mercury, etc so about 28 years. Last few years had constant problems in renting films whereby it would play for 30 mins if I was incredibly lucky then freeze so stopped renting films.
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🟦Marlene Monk🇨🇦🌻☮️
(@monkski252) reported
@jacquesbegood @Videotron I was told by customer service that updates are being loaded so this may be a problem for a few weeks