Vidéotron Outage Report in Burnaby, British Columbia
Why is my Vidéotron service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
The latest reports from users having issues in Burnaby come from postal codes V5H .
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Problems in the last 24 hours in Burnaby, British Columbia
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Burnaby, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 3: Problems at Vidéotron
Vidéotron is having issues since 06:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
- Internet (60%)
- Wi-fi (18%)
- TV (9%)
- Total Blackout (7%)
- E-mail (4%)
- Phone (1%)
Live Outage Map Near Burnaby, British Columbia
The most recent Vidéotron outage reports came from the following cities: Burnaby.
| City | Problem Type | Report Time |
|---|---|---|
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Wi-fi | 29 days ago |
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Internet | 2 months ago |
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Wi-fi | 5 months ago |
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Internet | 10 months ago |
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TV | 11 months ago |
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Internet | 1 year ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Burnaby, British Columbia
Latest outage, problems and issue reports in Burnaby and nearby locations:
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Scott M. (@apukwa) reported from Port Moody, British Columbia@gregobr @Quebecor @Bell @TVASports If @CRTC doesn't slap them down hard, and fast, then they might as well give up regulating BDUs altogether. In Bell's position, I'd ask if it's okay to bootleg TVA Sports' signal from another BDU, or maybe even do it without asking. Perhaps with a Videotron box. ;)
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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too-too-roo (@nikole7_roo) reported@Videotron hi, any updates on when will the service will be back? Here in dorval / saint Laurent the service has been out since 10 am. Any insight would be appreciated!
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Chuck (@chuckfromcanada) reported@Videotron I realize it is bad to answer but when expecting important calls from docs etc without knowing the number its hard to...
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Chuck (@chuckfromcanada) reported@Videotron My home phones are being bombarded with spam phone calls today all spoofing numbers. Driving me nuts, 8 calls in 20 mins. All with "bank security" crap. FIX THIS! #fraud
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Helen Eleni (@HelenEleni) reportedSpoke to someone very helpful and friendly about tech issues I was having with my internet provider. Gave them a perfect score on the customer survey. So glad I switched from Videotron/Rogers, which always sent me through the infinite circles of automated-response hell.
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Allen Arany (@allen_arany) reported@Videotron I just got off the phone with one of the rudest agents. I was wanting to know why I was being charged when the phone line was in vacation mode. I spent 4 hours on the line to rectify a mistake that videotron admitted to making in Jan. Only to encounter a horrible experience now.
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Ss (@samahsou) reported@Videotron No, the call did not get cut, I was hung up on!! There's a huge difference, great gaslighting service though!
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DJ STAR Q (@DJStarQ) reported@Videotron Once again, we’re affected by another outage and your agent has put me on hold for over 10 minutes trying to find out why or ETAs. I’ve been on helix for less than a month now and this is the second time I’m calling about outage.
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JC (@JCyaah) reported@Videotron your internet service is down
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RedBalloon (@Emma95756653) reported@Videotron your chat service is not answering me. My old sim card got deactivated. I inserted the new one your had sent me (even though I didn't want it but now that you killed my old one I guess I no choice) BUT I CAN'T ACTIVATE MY NEW SIM CARD BECAUSE I CAN'T MAKE PHONE CALLS.
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MercyQc (@M3rcyQc) reportedLive is cancel ,am fighting with my internet and it running my game not gone live on this shity wifi at all anymore...**** you @Videotron 🤬🤬🤬it was fine before and now am droping packet all the time...