Vidéotron

Vidéotron Outage Report in Burnaby, British Columbia

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Burnaby, British Columbia

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Burnaby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Burnaby, British Columbia 12/25/2025 12:25

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. TV (7%)

    TV (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Burnaby, British Columbia

The most recent Vidéotron outage reports came from the following cities: Vancouver.

Loading map, please wait...
City Problem Type Report Time
CanadaVancouver Wi-fi
CanadaBurnaby Internet
CanadaVancouver TV
CanadaVancouver Internet
CanadaVancouver Internet
CanadaSurrey Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports Near Burnaby, British Columbia

Latest outage, problems and issue reports in Burnaby and nearby locations:

  • apukwa Scott M. (@apukwa) reported from Port Moody, British Columbia

    @gregobr @Quebecor @Bell @TVASports If @CRTC doesn't slap them down hard, and fast, then they might as well give up regulating BDUs altogether. In Bell's position, I'd ask if it's okay to bootleg TVA Sports' signal from another BDU, or maybe even do it without asking. Perhaps with a Videotron box. ;)

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • fagstein Steve Faguy (@fagstein) reported

    @Flagpole_Canada Videotron’s DNS servers are all within its network.

  • Caedus456 Reid Thompson (@Caedus456) reported

    @Videotron DNS servers are down. For those that know how, go manually change yours to Google's. 8.8.8.8 and 8.8.4.4

  • URBXTV URB-X-TV (@URBXTV) reported

    @Videotron My service went out, I'm in Lavaltrie.

  • djtroycarter DJ Troy Carter (@djtroycarter) reported

    Hey @Videotron your internet service is broken in Montréal on both cellular and Helix

  • dragonchimes K.D. Martel (@dragonchimes) reported

    @MitchSchwartzCo @Videotron Mine went down 1/2 an hour ago, in the Eastern Townships. Any business using Videotron has no debit, internet service for customers. Cash only. I have cable working, no data on phone, no internet, google search and Gmail works.

  • MiaWolfeMtl Mia Wolfe | MTL + FMTY (@MiaWolfeMtl) reported

    If your Videotron internet is ****** up right now change the DNS to 1.1.1.1 and that should fix it 👍🏻

  • sival84 Simon Vallée (@sival84) reported

    @Videotron @GadSaad Can someone explain how come the internet is down yet I can STILL access Twitter on my computer and my phone?

  • Sebastienphimtl Sebastien (@Sebastienphimtl) reported

    @ValidTrxcz does this fix anything on Videotron mobile phones?

  • Philliam1994 Philliam (@Philliam1994) reported

    @angelidotca Update: DNS servers are down videotron is trying to get them back up.

  • Diamond_Stock DiamondStocks (@Diamond_Stock) reported

    @Godin22joe @JokeSins @Videotron Same boat. I'm in MTL and the website and phone line is down. No connection.