Vidéotron Outage Report in Burnaby, British Columbia
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Burnaby, British Columbia
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Burnaby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (74%)
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Wi-fi (9%)
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Total Blackout (7%)
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TV (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Burnaby, British Columbia
The most recent Vidéotron outage reports came from the following cities: Vancouver.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Wi-fi | |
| Burnaby |
Internet | |
| Vancouver |
TV | |
| Vancouver |
Internet | |
| Vancouver |
Internet | |
| Surrey |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Burnaby, British Columbia
Latest outage, problems and issue reports in Burnaby and nearby locations:
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Scott M.
(@apukwa) reported
from
Port Moody, British Columbia
@gregobr @Quebecor @Bell @TVASports If @CRTC doesn't slap them down hard, and fast, then they might as well give up regulating BDUs altogether. In Bell's position, I'd ask if it's okay to bootleg TVA Sports' signal from another BDU, or maybe even do it without asking. Perhaps with a Videotron box. ;)
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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REZAALI HARSINI
(@REZAALIHarsini) reported
@Videotron my internet has been down for 30 minutes. Is there something wrong with the servers?
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Homie in Chief
(@Nemachocolat368) reported
@Videotron I dnt think I have the energy to walk anyone through my issue for 10000 times. Still on the phone (for more than an 1h now)issue still not solved. Second time Im calling for this, you would think that it would help. Im too upset to be nice anyways thats how great your services R
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Crypton
(@Cryptoimesh) reported
@Videotron @CLARENNE_Q Hi down town Montreal not working either.
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Shawn Lamarre
(@lamarre_shawn) reported
@Videotron wtf is the pointlf paying 80$/month for a service that never works, havent been able to use my internet in 3 days and every week its something.... ridiculous
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Logan Foster
(@LoganCDN) reported
@Videotron internet isn't working so I can't use their helix app to talk to their customer support to tell them their internet service isn't working. Phone support tells me to use the helix app. That's some real catch 22 BS there.
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pauline fulham🇨🇦❄️🇨🇮 🏳️🌈
(@paulinef136) reported
from
Georgina, Ontario
@youngster1015 @TekSavvyBuzz @CandTRC Tellus doesn’t do cable a never even heard of videotron.
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Amanda
(@Amanda57354853) reported
@Videotron is there an outage in montreal ????
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Quentin C
(@CLARENNE_Q) reported
@Videotron @NuPays Same issue here with Helix !
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dynastyhua
(@dynastyhua) reported
@gerrybeliveau @Videotron Internet is down in roxboro also
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Jack
(@jackxred) reported
@Videotron any update on the outage in pierrefonds?