Vidéotron Outage Report in Burnaby, British Columbia
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Burnaby come from postal codes V5H.
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Burnaby, British Columbia
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Burnaby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
-
Internet (60%)
-
Wi-fi (17%)
-
TV (11%)
-
Total Blackout (6%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Burnaby, British Columbia
The most recent Vidéotron outage reports came from the following cities: Burnaby and Vancouver.
| City | Problem Type | Report Time |
|---|---|---|
 Burnaby |
Wi-fi | |
| Vancouver |
Internet | |
| Vancouver |
Wi-fi | |
| Burnaby |
Internet | |
| Vancouver |
TV | |
| Vancouver |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Burnaby, British Columbia
Latest outage, problems and issue reports in Burnaby and nearby locations:
-
Scott M.
(@apukwa) reported
from
Port Moody, British Columbia
@gregobr @Quebecor @Bell @TVASports If @CRTC doesn't slap them down hard, and fast, then they might as well give up regulating BDUs altogether. In Bell's position, I'd ask if it's okay to bootleg TVA Sports' signal from another BDU, or maybe even do it without asking. Perhaps with a Videotron box. ;)
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
-
David, Lisella
(@DAlisella) reported
@Videotron What a disgraceful company. A useless alert that all of quebec already knows. Now we are stuck in our home New years eve with no TV. I will be cancelling my Videotron service
-
Phillip Alexander
(@ppalxn) reported
@FernandezInk @Videotron Every Helix user should call Videotron asking fir non service refund
-
François Caron 🇨🇦 (AZ:💉💉 Flu:💉 Pfizer: 💉)
(@Milnoc) reported
@jfmezei Nope! The backup is on Bell, and that's where I received the alert. The main phone on Videotron never received an alert, but one might be coming later.
-
Hoshikuzu
(@WikyWill) reported
@Videotron **** your ****** service I'm switching tomorrow
-
Ruth Fernandez
(@FernandezInk) reported
On demand is working. Live TV is not. Use voice command to find show. #helix @videotron problem is still not working for for live TV. #fixit
-
Vick Thor
(@Shticklefikle) reported
@Videotron We’re imposed a curfew and now our television service is down ! Hey videotron this isn’t the first time , im done with your pathetic company.
-
marafetisha
(@marafetisha) reported
@Videotron Are you freaking kidding me !!!! Its nye fix the issue already !!!!
-
Moe
(@Moe85020226) reported
@Videotron WTF!!!!!Its called fault tolerence and redunduncy and been there forever!!! Crappy service!
-
...
(@Mattbrais) reported
@Dinawangma @FranceBrazeau2 @Videotron Oh ****. It worked for me lol
-
minifox91
(@Minifox91) reported
@Videotron More like the majority of customers actually, but I'm glad it's not just mine lol. Good luck and thanks for working overtime to fix the gov's mistake!