Vidéotron

Vidéotron Outage Report in Burnaby, British Columbia

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The latest reports from users having issues in Burnaby come from postal codes V5H.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Burnaby, British Columbia

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Burnaby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Burnaby, British Columbia 03/07/2026 01:05

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. TV (11%)

    TV (11%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Burnaby, British Columbia

The most recent Vidéotron outage reports came from the following cities: Burnaby and Vancouver.

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City Problem Type Report Time
CanadaBurnaby Wi-fi
CanadaVancouver Internet
CanadaVancouver Wi-fi
CanadaBurnaby Internet
CanadaVancouver TV
CanadaVancouver Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports Near Burnaby, British Columbia

Latest outage, problems and issue reports in Burnaby and nearby locations:

  • apukwa Scott M. (@apukwa) reported from Port Moody, British Columbia

    @gregobr @Quebecor @Bell @TVASports If @CRTC doesn't slap them down hard, and fast, then they might as well give up regulating BDUs altogether. In Bell's position, I'd ask if it's okay to bootleg TVA Sports' signal from another BDU, or maybe even do it without asking. Perhaps with a Videotron box. ;)

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Torkizoid A concerned human (@Torkizoid) reported

    @Videotron So much for Friends the reunion on CTV… How about compensating all of your customers for the LACK of support…

  • ElliotHrtington Elliot (He/Him) (@ElliotHrtington) reported

    @Videotron You have to be kidding me?! The ONE programme we get to help us through the NYE and we get this?!?!?!

  • chuckfromcanada Chuck from 🇨🇦 (@chuckfromcanada) reported

    @MyriamObin @Videotron For me it says try again, useless piece of ****

  • DarokSandbox Darok Sandbox (@DarokSandbox) reported

    @Videotron not working here either

  • EmmaYox Emmanuel Landry (@EmmaYox) reported

    @Videotron **** you pelado

  • kamitsis_leon Leon Kamitsis (@kamitsis_leon) reported

    @Videotron It's not working 😢

  • JulieMarion27 soho (@JulieMarion27) reported

    @emalilly23 @francoislegault If you go on facebook and videotron's page, there is an actual message that says they are working on the problem !

  • MikeT1991 Michael Turcotte (@MikeT1991) reported

    @Videotron NOT WORKING!!!!!!!!!!!! FIX ASAP OR START LOSING CUSTOMERS DAY 1 2022

  • RabyRejean rejean raby (@RabyRejean) reported

    @Videotron What a nightmare! I would appreciate some regular updates from Videotron Technical Service. For the other users, you can watch the programs if you have recorded it. Only thing that I could find as a workaround.

  • GaelleMarrasse gaelle marrasse (@GaelleMarrasse) reported

    @Videotron Not working