Vidéotron outages and service status in Burnaby, British Columbia

Problems in the last 24 hours in Burnaby, British Columbia

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Burnaby, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vidéotron Issues Reports Near Burnaby, British Columbia

Latest outage, problems and issue reports in Burnaby and nearby locations:

• 
  Scott M. (@apukwa) reported 21 minutes ago from Port Moody, British Columbia

  @gregobr @Quebecor @Bell @TVASports If @CRTC doesn't slap them down hard, and fast, then they might as well give up regulating BDUs altogether. In Bell's position, I'd ask if it's okay to bootleg TVA Sports' signal from another BDU, or maybe even do it without asking. Perhaps with a Videotron box. ;)

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Colin Wilson (@Wilson13Ca) reported 6 minutes ago

  @cd_lmh @psac_afpc Why would u want the same ******* u can't stand dealing with when u call Rogers/bell/Videotron etc..... To now be the ******* you have to deal with when ur trying to get ur passport or deal with taxes etc

• 
  Scale (@alliareault) reported 9 minutes ago

  My credit bad they refused to give me router registered to Corporative Internet Account Centurion- landlord facilitators & Vidéotron- telecom providers- only ones authorized by CRTC at my location. TAL ruled against me. I'm waiting for them to adhere to QC Canadian & Global Regs.

• 
  Zohar Bat Sarah 🇨🇦🇮🇱 (@Melinster) reported 15 minutes ago

  Anyone else unable to use their phone on @Videotron today? Getting a "not registered on network message". Installed their new Sim card, still not working.

• 
  Scale (@alliareault) reported 18 minutes ago

  Internet supposed to be incl in rent- agreement between me & Centurion. Centurion & Vidéotron have an agreement. Vidéotron technician installed my old router continuing service I'd canceled, refused to give me router re Centurion internet account. I had internet for 3 months. Vidéotron said no one was paying for it.

• 
  Ben || Piloting Service for Endfield (@ThatGuyNamedLB) reported 22 minutes ago

  @highmorium Flyer, Spanduk, Videotron, it's time to put these deceased mf on the wall of shame for dying in such a stupid way possible

• 
  Amelie Leah (@melievisuals) reported 23 minutes ago

  Anyone else with Videotron/Helix having issues?

• 
  Fluxtrot (@fluxtrot) reported 23 minutes ago

  @Videotron I sent the details for my account. Also, you should get verified on X... You are cheaper than an Etsy creator selling tampons made out of fall leaves. YOU REEEEALLY need to get your **** together.

• 
  Winter (it/that) 🇸🇰🇨🇦 (@WinterBourneTO) reported 25 minutes ago

  @FreedomMobile @Videotron @Quebecor Well you can access my account all you want but it’s an issue on your end, not mine. It’s most likely a tower issue or something. Idk. I don’t work for the telecoms. I have great reception on many of the side streets connecting to Quebec as I drove many of them but not all.

• 
  François Caron 🇨🇦 (@Milnoc) reported 26 minutes ago

  @fanCRTCProfling Nope. One important aspect of Videotron is that the service is reliable and the billing's accurate. I never have to fight with them.

• 
  corteo (@CorteoNft) reported 30 minutes ago

  Hey @Videotron - we're on day three of intermittent wifi issues now. Expect today, it's impacting my work. Can we expect this to be solved? This really isn't acceptable.