1. Home
  2. Companies
  3. Vidéotron
  4. Burnaby
Vidéotron

Vidéotron outages and service status in Burnaby, British Columbia

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Vidéotron generated 0 outage signals in the last 24 hours around Burnaby, including 0 direct reports.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Burnaby, British Columbia

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Burnaby, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Burnaby, British Columbia

The most recent Vidéotron outage reports came from the following cities: Burnaby.

CityProblem TypeReport Time
Burnaby Wi-fi 2 months ago
Vancouver Internet 3 months ago
Vancouver Wi-fi 6 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Burnaby, British Columbia

Latest outage, problems and issue reports in Burnaby and nearby locations:

  • apukwa
    Scott M. (@apukwa) reported from Port Moody, British Columbia

    @gregobr @Quebecor @Bell @TVASports If @CRTC doesn't slap them down hard, and fast, then they might as well give up regulating BDUs altogether. In Bell's position, I'd ask if it's okay to bootleg TVA Sports' signal from another BDU, or maybe even do it without asking. Perhaps with a Videotron box. ;)

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Annwatson29
    Ann 🇨🇦 (@Annwatson29) reported

    @Lucky_NUM13 @Videotron It would be nice to be kept informed instead of letting customers waste time thinking the problem was at our end like the message on TV implies.

  • Rosemary_Tikle
    Rosemary Tiklé (@Rosemary_Tikle) reported

    @Videotron We still don’t have internet service in Kirkland. No one at Vidéotron is answering the call.

  • MorinLoL1
    Morin (@MorinLoL1) reported

    @drewlevin IDK if you are able to put me in contact with the right person, but there has been a disconnection problem with all Videotron (Internet provider) users in Quebec, Canada since last patch... We randomly DC for 30 seconds literally every game/few times a game. Only LOL.

  • Detlef
    Detlef (@Detlef) reported

    @Videotron Hey @Videotron, April 11th and still no Helix service. What's up? Give me some news.

  • mediamorphis
    Dwayne Winseck (@mediamorphis) reported

    @Bryson_M @BenKlass @MersereauMichel +1 to this pt. The Tribunal put great weight on how competitive backhaul markets were & how that would underpin the success of Videotron as a replacement for Freedom Mobile & even as a new rival for bundled ISP & TV services. All w/ no public data to support the claim.

  • ChickenPoutine
    Crab Navi 🦀 (@ChickenPoutine) reported

    *Some people would say I never had 18/18 because I don't have the Videotron Centre.

  • DavidLabelle3
    David Labelle (@DavidLabelle3) reported

    @koodo No issue with Fizz (Videotron)

  • livingdead360
    livingdead360 (@livingdead360) reported

    @Videotron when is internet service going to be fixed in Laval H7V region??? Its been cutting in and out since Friday night!!

  • Captain_Crash83
    Paolo (@Captain_Crash83) reported

    Anybody currently having issues with Videotron?

  • StuntmanStutzle
    Stuntman Stützle (@StuntmanStutzle) reported

    @Bleak5170 @Videotron Damn I hope it comes back soon. I'm on Wilfrid-Lavigne and it came back yesterday while I was working from the office