Vidéotron

Vidéotron Outage Report in Burnaby, British Columbia

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Burnaby, British Columbia

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Burnaby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Burnaby, British Columbia 01/27/2026 10:50

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Burnaby, British Columbia

The most recent Vidéotron outage reports came from the following cities: Vancouver.

Loading map, please wait...
City Problem Type Report Time
CanadaVancouver Internet
CanadaVancouver Wi-fi
CanadaBurnaby Internet
CanadaVancouver TV
CanadaVancouver Internet
CanadaVancouver Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports Near Burnaby, British Columbia

Latest outage, problems and issue reports in Burnaby and nearby locations:

  • apukwa Scott M. (@apukwa) reported from Port Moody, British Columbia

    @gregobr @Quebecor @Bell @TVASports If @CRTC doesn't slap them down hard, and fast, then they might as well give up regulating BDUs altogether. In Bell's position, I'd ask if it's okay to bootleg TVA Sports' signal from another BDU, or maybe even do it without asking. Perhaps with a Videotron box. ;)

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Davesgenius Dave McConnell (@Davesgenius) reported

    Anyone else with @Videotron internet having problems? Ours has been cutting in and out for days.

  • jfmezei Jean-François Mezei (@jfmezei) reported

    @Bryson_M The problem is that promises were made to the 2007 class of new entrants (of which only Videotron and Eastlink remain ( Wind was sold so not sure original promises still binding). Govt agreed to shield them from new competition.

  • DoriPereira1 Dori Pereira (@DoriPereira1) reported

    @Videotron need some help, I’m trying to buy a phone and they keep saying I need a contract? I’m your client and i just need a new phone

  • KPKyeg Kevin Kimmis (@KPKyeg) reported

    @TheLastLinda Glad to know he’s trying. I’m with @FreedomMobile which is cheap but they only have a 4G network. And since Shaw announced the sale to Rogers, which has Videotron buying Freedom, talk of upgrading their network has ceased.

  • mediamorphis Dwayne Winseck (@mediamorphis) reported

    ebox & Distributel & Videotron bought VMedia. And this is why the TPIA regime will not do what #Shaw's lawyer claims it will do--ie. help Videotron bundle & compete hard w/ Telus--& this whole line of argument seems like a big distraction. 4/

  • anirban32 Ani (@anirban32) reported

    What a crappy customer service by @Videotron fizz. Deactivated my service few months back but no refunds. There is no support either. Don’t go by their cheap price. The service is trash.@mtlgazette @CJAD800

  • Globegrowth Tom Burke (@Globegrowth) reported

    @NHLFBoys @Videotron Yes. Me too in NDG. Apparently there is some sort of general outage.

  • mediamorphis Dwayne Winseck (@mediamorphis) reported

    The TPIA regime has been key, argues #Shaw lawyer, since the 90s & given rise to indy ISPs & @cnoconline members. This'll be key to @Videotron's success b/c it'll allow it to compete in wireline service & to bundle that w/ mobile to compete head on w/ Telus-- 1/x #Rogers #CRTC

  • ChrisDaemen Christopher (@ChrisDaemen) reported

    Clearly @Videotron doesn’t get jack ****.

  • LazerothYT Ovail Laz (@LazerothYT) reported

    @xOrbxtal @Videotron That is terrible