Vidéotron Outage Report in Burnaby, British Columbia
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The latest reports from users having issues in Burnaby come from postal codes V5H.
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Burnaby, British Columbia
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Burnaby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (62%)
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Wi-fi (17%)
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TV (11%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Burnaby, British Columbia
The most recent Vidéotron outage reports came from the following cities: Burnaby and Vancouver.
| City | Problem Type | Report Time |
|---|---|---|
 Burnaby |
Wi-fi | |
| Vancouver |
Internet | |
| Vancouver |
Wi-fi | |
| Burnaby |
Internet | |
| Vancouver |
TV | |
| Vancouver |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Burnaby, British Columbia
Latest outage, problems and issue reports in Burnaby and nearby locations:
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Scott M.
(@apukwa) reported
from
Port Moody, British Columbia
@gregobr @Quebecor @Bell @TVASports If @CRTC doesn't slap them down hard, and fast, then they might as well give up regulating BDUs altogether. In Bell's position, I'd ask if it's okay to bootleg TVA Sports' signal from another BDU, or maybe even do it without asking. Perhaps with a Videotron box. ;)
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Fel Chocobo
(@FelChocobo) reported
@Videotron Are you gonna credit us ? Losing business right now. Still gonna have to pay for the down time ?
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Camille Bergstaller
(@CBergstaller) reported
@MTLDaniel @Videotron It’s been 3h now and I have an exam and no wifi. Thankfully the exam got postponed (because of the outage). But yes they do happen, but don’t upgrade our prices claiming it’s for better services.
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Paolo Venetti
(@PaoloVenetti) reported
today videotron not working made my day so bad cant study nothing.
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Gabriel Béland
(@GabBeland14) reported
@FelChocobo @Videotron ... let's say in the worst scenario, services are down until midnight. 1pm to 12. We talk about 10 hours. In a month, there's approx. 720 hours. You're asking for a credit of 1.39% :) ... Again, IF you lose 10 hours of services, which I highly doubt.
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Crankshaft
(@Crankshaft25) reported
@Videotron why weren’t any of your support numbers working. Not very happy right now
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aska 🌙
(@askanielle) reported
Everyone in QC region panicking bc of no internet at videotron. I took a nap. Problem solved. I'm not obsessed with being connected all the time just take this as a break if you can. I mean it sucks for students or workers but stuff like this happens.
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Gabriel Béland
(@GabBeland14) reported
@Videotron ... let's say in the worst scenario, services are down until midnight. 1pm to 12. We talk about 10 hours. In a month, there's approx. 720 hours. You're asking for a credit of 1.39% :) ... Again, IF you lose 10 hours of services, which I highly doubt.
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Massimo
(@TheBoyishWonder) reported
I want a woman who goes down longer than Videotron's Internet service.
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jachavar.python.2020
(@Jachavar2) reported
@Videotron I'm having problems in Terrebonne! WTF
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oddnotnormal
(@oddnotnormal) reported
@Bixby201 @Videotron both companies are **** and full of greed. Stop being a shill just cause your service is up right now. Bell isn't a stranger to connection issues either