Vidéotron

Vidéotron Outage Report in Burnaby, British Columbia

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Burnaby, British Columbia

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Burnaby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Burnaby, British Columbia 12/05/2025 10:50

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Burnaby, British Columbia

The most recent Vidéotron outage reports came from the following cities: Vancouver.

Loading map, please wait...
City Problem Type Report Time
CanadaVancouver Wi-fi
CanadaBurnaby Internet
CanadaVancouver TV
CanadaVancouver Internet
CanadaVancouver Internet
CanadaSurrey Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports Near Burnaby, British Columbia

Latest outage, problems and issue reports in Burnaby and nearby locations:

  • apukwa Scott M. (@apukwa) reported from Port Moody, British Columbia

    @gregobr @Quebecor @Bell @TVASports If @CRTC doesn't slap them down hard, and fast, then they might as well give up regulating BDUs altogether. In Bell's position, I'd ask if it's okay to bootleg TVA Sports' signal from another BDU, or maybe even do it without asking. Perhaps with a Videotron box. ;)

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • JoAnneBeggsRSW Jo-Anne Beggs (@JoAnneBeggsRSW) reported

    @NoLore @Videotron A friend had horrible experiences w them:(

  • NoLore Nora Loreto (@NoLore) reported

    Last time they tried to help on Twitter they asked me to give Videotron THE ABILITY TO SEND TWEETS FROM MY ACCOUNT which is obviously not happening. So I tried to request another password reset and op, I'm fully locked out of my account.

  • Tizianarules Tiziana (@Tizianarules) reported

    @vpMontrealer @Videotron Classic bs response. There’s a massive service outage and the tech wants to check your ticket....just tell us what’s going on! Post something!

  • jfmezei Jean-François Mezei (@jfmezei) reported

    One possibility is for the #CRTC to issue a “yes to MVNO” decision that is limited only to spectrum holders to allow them to operate outside their territory. (so Ice Wireless/ Eastlink/Videotron expanding to BC/Alta/Toronto.

  • jfmezei Jean-François Mezei (@jfmezei) reported

    @tysmo And after i was treated by Videotron in early 2000s when Péladeau took over, I will NEVER go back to them.

  • PackLightCarryC Pack Light ... (@PackLightCarryC) reported

    @Videotron I’m on of your customers. I am trying to access content on the CTV app. I must sign in, but Vidéotron is not listed as a provider. Help! (Thx)

  • jfmezei Jean-François Mezei (@jfmezei) reported

    (cont) I am sure Bell’s lawyers though of this when they wrote the 2021-130 #CRTC decision, but it would be way cool if they didn’t and the Bell/Telus network sharing deal (and Rogers/Videotron, and Bell/Telus/Sakstel) would to be challenged and get the 7 year limit.

  • TheRealSophie10 Switchblade Sophie #TheJoker☔️ (@TheRealSophie10) reported

    Going to cancel @Videotron service. They literally told me that they know what they offered me a low price/month, charged me $15/month BUT CAN'T ACTUALLY GIVE ME WHAT THEY OFFERED. I am DONE with your company.

  • TheRealSophie10 Switchblade Sophie #TheJoker☔️ (@TheRealSophie10) reported

    @Videotron No. I have spent 10+ hours on the phone with you over the past 2 weeks. Not only were your staff very rude & acknowledge their mistake but refused to fix it. I am absolutely done with you guys and will switch.

  • HappyHiker77 HappyHiker (@HappyHiker77) reported

    @Videotron @Videotron customer support.