Vidéotron Outage Report in Burnaby, British Columbia

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Burnaby, British Columbia

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Burnaby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Burnaby, British Columbia 06/08/2023 00:10

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  • Internet 63.66% Internet
  • Wi-fi 13.73% Wi-fi
  • Total Blackout 10.20% Total Blackout
  • TV 5.78% TV
  • E-mail 4.61% E-mail
  • Phone 2.01% Phone

Live Outage Map Near Burnaby, British Columbia

The most recent Vidéotron outage reports came from the following cities: Richmond.

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CanadaRichmond Phone
CanadaVancouver Internet
CanadaVancouver Internet
CanadaSurrey Internet
CanadaSurrey Internet
CanadaSurrey Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Vidéotron Issues Reports Near Burnaby, British Columbia

Latest outage, problems and issue reports in Burnaby and nearby locations:
  • apukwa Scott M. (@apukwa) reported from Port Moody, British Columbia

    @gregobr @Quebecor @Bell @TVASports If @CRTC doesn't slap them down hard, and fast, then they might as well give up regulating BDUs altogether. In Bell's position, I'd ask if it's okay to bootleg TVA Sports' signal from another BDU, or maybe even do it without asking. Perhaps with a Videotron box. ;)

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:
  • Pathfinder Pathfinder⚡ (@Pathfinder) reported

    @Videotron When my power goes out for unplanned reasons, @hydroquebec is able to give an ETA on when their service will be restored. They even provide an app with an updated outage map so customers can track progress. Internet is just as vital a service as electricity.

  • Davesdere Dave Côté (@Davesdere) reported

    @Videotron your DNS is down again?

  • Fishticon2 Fishticon 🇨🇦 (@Fishticon2) reported

    Its 40 degrees out and the Videotron business line for the POS systems are down. A rampage is bound to happen.

  • amand_ina Amanda Di Marco (@amand_ina) reported

    @rachdibartolo @Videotron Mine is terrible.

  • rscorchio Robert Pariseau (@rscorchio) reported

    @Microsoft Super-duper problem going on with #Microsoft10 for 60 hours straight now. #Videotron customers in #Montreal may be particularly hard hit.

  • h_aftab87 Aftab Hussain (@h_aftab87) reported

    @Awart16 @Videotron I've been having the same issue around 3am

  • SeanLloyd93 Sean Lloyd (@SeanLloyd93) reported from Montréal, Québec

    @Bell_Support I'll need someone to reach me very soon or I will be calling @Videotron tomorrow. Never have I had such bad service

  • SammyM12 Sam Meikle (@SammyM12) reported

    @Videotron is internet down in Montreal ?

  • tom_pharma Tom_pharma 💉💉🌈 (@tom_pharma) reported

    Who should I trust ? @Videotron telling me that @koodo made incomplet phone number transfert or koodo saying I had never say yes to the text message to confirm I want to leave them... (but I did) 😒... Bad service when I speak to @koodo

  • rachdibartolo Rachele DiBartolo (@rachdibartolo) reported

    @Videotron what is wrong with the internet? It is so terrible lately.