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Vidéotron

Vidéotron Outage Report in Burnaby, British Columbia

Why is my Vidéotron service not working?

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Full Outage Map

Problems in the last 24 hours in Burnaby, British Columbia

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Burnaby, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  • 60% Internet (60%)
  • 18% Wi-fi (18%)
  • 8% TV (8%)
  • 7% Total Blackout (7%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Burnaby, British Columbia

The most recent Vidéotron outage reports came from the following cities: Burnaby.

CityProblem TypeReport Time
Burnaby Wi-fi 1 month ago
Vancouver Internet 2 months ago
Vancouver Wi-fi 5 months ago
Burnaby Internet 10 months ago
Vancouver TV 1 year ago
Vancouver Internet 1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Burnaby, British Columbia

Latest outage, problems and issue reports in Burnaby and nearby locations:

  • apukwa
    Scott M. (@apukwa) reported from Port Moody, British Columbia

    @gregobr @Quebecor @Bell @TVASports If @CRTC doesn't slap them down hard, and fast, then they might as well give up regulating BDUs altogether. In Bell's position, I'd ask if it's okay to bootleg TVA Sports' signal from another BDU, or maybe even do it without asking. Perhaps with a Videotron box. ;)

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • ElliotHrtington
    Elliot (He/Him) (@ElliotHrtington) reported

    @Videotron You have to be kidding me?! The ONE programme we get to help us through the NYE and we get this?!?!?!

  • mitchaxelrad
    Mitchell Axelrad (@mitchaxelrad) reported

    @Videotron Not working

  • SheilaB06891416
    SheilaBarry (@SheilaB06891416) reported

    @Videotron what is happening? No Helix service tonight !!!

  • Torkizoid
    A concerned human (@Torkizoid) reported

    @Videotron So much for Friends the reunion on CTV… How about compensating all of your customers for the LACK of support…

  • EmmaYox
    Emmanuel Landry (@EmmaYox) reported

    @Videotron **** you pelado

  • moeman61
    🇨🇦 moeman 🧡 irie mon, give a **** ✌🏻 (@moeman61) reported

    @Videotron Not working.

  • tovahnovak
    Tovah Novak (@tovahnovak) reported

    @Videotron My internet is down too. I don’t have access to ANY channels and my home phone isn’t working 😡

  • RabyRejean
    rejean raby (@RabyRejean) reported

    @Videotron What a nightmare! I would appreciate some regular updates from Videotron Technical Service. For the other users, you can watch the programs if you have recorded it. Only thing that I could find as a workaround.

  • KevinTh79328517
    Kevin Thomson (@KevinTh79328517) reported

    @pimart206 @Videotron Seriously? Most of the updates have been in French. Got issues?

  • nhabib505
    Nabil (@nhabib505) reported

    @Videotron Doesn't work... Maybe kicking the box like old time.... Common... Some clarity is needed here🤔🤔🤔