Vidéotron Outage Report in Burnaby, British Columbia
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
The latest reports from users having issues in Burnaby come from postal codes V5H.
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Burnaby, British Columbia
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Burnaby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 17: Problems at Vidéotron
Vidéotron is having issues since 10:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
-
Internet (61%)
-
Wi-fi (18%)
-
TV (10%)
-
Total Blackout (6%)
-
E-mail (4%)
-
Phone (1%)
Live Outage Map Near Burnaby, British Columbia
The most recent Vidéotron outage reports came from the following cities: Burnaby and Vancouver.
| City | Problem Type | Report Time |
|---|---|---|
 Burnaby |
Wi-fi | |
| Vancouver |
Internet | |
| Vancouver |
Wi-fi | |
| Burnaby |
Internet | |
| Vancouver |
TV | |
| Vancouver |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Burnaby, British Columbia
Latest outage, problems and issue reports in Burnaby and nearby locations:
-
Scott M.
(@apukwa) reported
from
Port Moody, British Columbia
@gregobr @Quebecor @Bell @TVASports If @CRTC doesn't slap them down hard, and fast, then they might as well give up regulating BDUs altogether. In Bell's position, I'd ask if it's okay to bootleg TVA Sports' signal from another BDU, or maybe even do it without asking. Perhaps with a Videotron box. ;)
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
-
Steve Faguy
(@fagstein) reported
@Flagpole_Canada Videotron’s DNS servers are all within its network.
-
K.D. Martel
(@dragonchimes) reported
@MitchSchwartzCo @Videotron Mine went down 1/2 an hour ago, in the Eastern Townships. Any business using Videotron has no debit, internet service for customers. Cash only. I have cable working, no data on phone, no internet, google search and Gmail works.
-
Webnut
(@Webnut) reported
@MitchSchwartzCo @Videotron It's down in Gatineau too.
-
Nauman M
(@NauMercy) reported
People with videotron having connection issues?
-
Mo
(@MohithHassan) reported
@Videotron Considering the ridiculous prices you guys charge. I better be getting a credit on my bill for this service outage during work hours. To think you guys had the audacity to raise prices while constantly under delivering on bandwidth. Enjoy your monopoly while it lasts.
-
𝗝𝗨𝗚𝗢 ☦︎︎🇪🇬
(@theboybibs) reported
Man i just wanna study videotron get your **** together!!!
-
Sir Georges
(@iSirGeorges) reported
@shanelliemarie @Videotron They probably will but customers will have to call back to ask for it. We all know they never hand out free refunds without a call first
-
Vansilli
(@Vansilli) reported
@Videotron has been down for hours. @Bell , can you give me good prices? Or people in Montreal, what do you use for internet?
-
Francois Nantel
(@FNantel) reported
@RheumAndy @cibc Maybe they link through a Videotron server (which has been down since 13:10)
-
Mitch Dyer
(@MitchyD) reported
@CBergstaller @Videotron They disconnect me about once a month for no reason which is massively infuriating since I spend $100+ for their service. Getting awfully sick of this.