Vidéotron Outage Report in Burnaby, British Columbia
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Burnaby, British Columbia
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Burnaby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (74%)
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Wi-fi (9%)
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Total Blackout (7%)
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TV (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Burnaby, British Columbia
The most recent Vidéotron outage reports came from the following cities: Vancouver.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Wi-fi | |
| Burnaby |
Internet | |
| Vancouver |
TV | |
| Vancouver |
Internet | |
| Vancouver |
Internet | |
| Surrey |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Burnaby, British Columbia
Latest outage, problems and issue reports in Burnaby and nearby locations:
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Scott M.
(@apukwa) reported
from
Port Moody, British Columbia
@gregobr @Quebecor @Bell @TVASports If @CRTC doesn't slap them down hard, and fast, then they might as well give up regulating BDUs altogether. In Bell's position, I'd ask if it's okay to bootleg TVA Sports' signal from another BDU, or maybe even do it without asking. Perhaps with a Videotron box. ;)
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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BellaL64
(@bella_l64) reported
@AcanacInc I work from home and have lost many hours of my salary because of this crap. Videotron is up and running already and Acanac cannot solve the issue. What's up with that? I'll be looking for another ISP.
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MC Hot Takes
(@MCHotTakes) reported
@miltonal57 @acoyne Revoke drivers license, revoke all health care, instruct videotron to terminate internet. Keep going…
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Dharminder Moudgil
(@MoudgilD) reported
@Distributel What caused full province to go off, not sure if videotron is completely down which is impacting. Any more info would be appreciated
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Carole
(@InspiringDays22) reported
Videotron made life crazy with sending me the wrong order then resending another , then when I returned the first order they cancelled the corrected order and after 10 days I still now have no service and if I want it I must now pay full price upfront for equipment #videotron
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Benoit Verreault
(@BenoitVerreaul4) reported
@lvitalis @myogui @Videotron Same here in Gatineau. I use acanac and the service leverages videotron lines.
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Fonze
(@fonzeeys) reported
Hey @videotron what’s up wrong with your « 5G » network #videotron Even on LTE I have no access to the internet I need to tether off my #bell phone
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corsi
(@jcorsetto73) reported
@Videotron ....client still waiting for invoice to be fixed correctly. I was told a few weeks ago "you dont seem to understand sir, the issue is fixed and will appear next bill". Well guess what i DO understand the problem and its videotron that doesnt seem to understand.
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J.L. Abrassart
(@zaphthegreat) reported
@Videotron @BenoitVerreaul4 Please stop saying that. Acanac have confirmed to multiple people that the problem is on your end. In fact, you ONLY reply to people who are not pointing that out.
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CaesarSaleh
(@TossMySaleh) reported
@MeruMeruMsg @Distributel Videotron is down too, no?
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Condy
(@LouiseCondy) reported
@Grumpy_grrrrrrr Not working? I fully expect not to have service tomorrow with videotron helix