Vidéotron outages and service status in Candiac, Quebec

Problems in the last 24 hours in Candiac, Quebec

Vidéotron signals over the past 24 hours, with local activity from Candiac, Quebec and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

• Service-wide signals
• Service-wide baseline

Live Outage Map Near Candiac, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal.

City	Problem Type	Report Time
Montréal	Internet	2 days ago
Montréal	Internet	3 days ago
Montréal	Internet	7 days ago
Montréal	Internet	9 days ago
Montréal	Internet	14 days ago
Montréal	Internet	16 days ago

Nearby cities with recent reports

Community Discussion

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Vidéotron Issues Reports Near Candiac, Quebec

Latest outage, problems and issue reports in Candiac and nearby locations:

• 
  lagarto malo 🦎 (@lagarto_malo) reported 1 minute ago from Westmount, Quebec

  @pmarriott @Videotron It seems spotty this morning, short periods of outage then back to normal.

• 
  Richard E Flanagan (@phosfiend) reported 2 minutes ago from Montréal, Quebec

  @Videotron internet seems to be down for folks in Hudson/St lazare

• 
  m@rie (@mtn_carnet) reported 5 minutes ago from Montréal, Quebec

  @Videotron Service internet.

• 
  Kathy M (@kathym425) reported 10 minutes ago from Montréal, Quebec

  @lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.

• 
  Issa Sissoko (@IssaCheckmate) reported 11 minutes ago from Montréal, Quebec

  @Videotron still charged me upfront $388+ tax with installation fees of $60 even though I chose to pay in $12 for 24 months. When my bill came out on July 9th, I called customer service. They told me it was a mistake and that they would see what they could do. Lol

• 
  Kathy M (@kathym425) reported 13 minutes ago from Montréal, Quebec

  @Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁

• 
  Kristian Gravenor (@CoolopolisMTL) reported 15 minutes ago from Montréal, Quebec

  @videotron no internet here at my home in NDG. Please fix

• 
  Felipe PJ (@fjvost) reported 16 minutes ago from Montréal, Quebec

  Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown

• 
  Ahsan. (@Iqballer69) reported 19 minutes ago from Montréal, Quebec

  @MikeyZwonok @Bell @Videotron Need to do that switch too man @Bell is always a let down lol internet always going on and off randomly

• 
  Beth W (@bunnyette) reported 21 minutes ago from Montréal, Quebec

  @Videotron you billed my elderly mother for items returned in October but I’m the one who has to go to the store to get this fixed? I’m in 😬Toronto! Great customer service

• 
  martin lutteral 🇨🇦 (@mlutteral) reported 23 minutes ago from Montréal, Quebec

  @Videotron You don't have a technical support. I've been waiting 45 minutes and nobody pick up. You are pathetic

• 
  Brommelier (@jonjerkone) reported 25 minutes ago from Westmount, Quebec

  When a customer has a @videotron or @sympatico or @aol email 🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩

• 
  Beth W (@bunnyette) reported 26 minutes ago from Montréal, Quebec

  @Videotron you bill my elderly mother for unreturned items that were returned in October. Yet I have to go to the store to fix it? I’m in Toronto?

• 
  Issa Sissoko (@IssaCheckmate) reported 30 minutes ago from Montréal, Quebec

  I switched to @Videotron on June 8th 2021. They offered their high speed internet service, Helix with no installation fees. They gave me 2 options: - Pay for equipment upfront: $388+ tax OR - Pay $12 + tax/month for 24 months. I went with the 2nd option. But guess what?

• 
  Jaaaaaayyyyy (@zerojay) reported 35 minutes ago from Montréal, Quebec

  2am thunderstrike overhead fried my Google wifi, Videotron cable modem, a network switch and possibly my ethernet card on my main PC. Very glad I kept a backup router so I can at least get internal services (Plex) back up.

• 
  khai (@sumtimw0ng) reported 39 minutes ago from Montréal, Quebec

  Hm, Videotron Internet is unstable tonight...

• 
  sbg4evr (@sbg4evr) reported 39 minutes ago from Montréal, Quebec

  @JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔

• 
  Dan Carnelly (@dancarnelly) reported 48 minutes ago from Montréal, Quebec

  So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.

• 
  martin lutteral 🇨🇦 (@mlutteral) reported 53 minutes ago from Montréal, Quebec

  @Videotron Major outtage, support line down, and you suggest to "restart your modem" You bunch of pathetic clowns. Who was the idiot who decided to switch to helix? We were good before that ****. I have to move away from this crap

• 
  Issa Sissoko (@IssaCheckmate) reported 56 minutes ago from Montréal, Quebec

  @Videotron said this kind of thing happens (often?) & that the only option I have is to accept their “courtesy” of $75 and pay the rest otherwise i will receive late fees and eventually they will cut off my service and come get the equipment but that I would still have to pay.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Thomas S 🇮🇷🦁 (@Misats1) reported 2 minutes ago

  @Hedzer15 @MelissaLMRogers No problems as of yet. It's mostly for watching TV. With my old provider, Videotron, the signal was down once or twice a week.

• 
  John G KBO 🇨🇦 (@madhi19) reported 4 minutes ago

  @CanadasLeafs @Rogers Try the website, they really don't want you to call for that ****. I know it was two or three clicks with Videotron to get one.

• 
  🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported 8 minutes ago

  @jacquesbegood @Videotron I was told by customer service that updates are being loaded so this may be a problem for a few weeks

• 
  GOrevilo🏒🇨🇦🚲 (@Revilomtl) reported 10 minutes ago

  @Videotron outage in the H9X 3B6 area since 11 am. Please help I can't work.

• 
  iPro YT (@YtIpro57328) reported 11 minutes ago

  @Bell_Support AGAIN!! Bell has been down repeatedly in December alone. Down two weekends ago Down last weekend Down again Monday @videotron how's your service been lately?

• 
  Ann 🇨🇦 (@Annwatson29) reported 15 minutes ago

  @Lucky_NUM13 @Videotron It would be nice to be kept informed instead of letting customers waste time thinking the problem was at our end like the message on TV implies.

• 
  Yves (In Memory) & Sylvia. G. (@girouard108) reported 16 minutes ago

  @alphalink @TartanTragic @FringeViews Nice. Mine is still the original from when the house was built 1931. Have to use Videotron, but I will NEVER get rid of it. Ditched my cell & never will own another. I do not care how difficult they make it, for me. Cheers neighbor !

• 
  Panda🌻 (@takarajewels) reported 17 minutes ago

  Ya’ll I rarely tweet about companies online but I just feel a simpler option could be easily made available. Videotron has that option. Bell, you can do it too. I believe in you. Please fix this problem. It’s annoying and makes me want to just get rid of the TV option entirely.

• 
  Cait Brakus (@CaitBrakusmde) reported 20 minutes ago

  Hey everyone, I have Shinedown with Coheed and Cambria, From Ashes to New tickets available for tonight at Videotron Centre in Quebec City. Unfortunately I came down with something and I’m still under the weather, so I can’t make it. PM if interested

• 
  Bri 💖🏳️‍⚧️ (@tgirliebri) reported 21 minutes ago

  And all 3 also operate under their own names So you got a total of 9 different carriers, but in reality it's actually 3 Videotron, Freedom, and Sasktel are the only independent cell providers in Canada There was MTS (Manitoba Telecom Service) but Bell took them over in 2017