Vidéotron Outage Report in Candiac, Montérégie, Québec

@JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔

Hm, Videotron Internet is unstable tonight...

I switched to @Videotron on June 8th 2021. They offered their high speed internet service, Helix with no installation fees. They gave me 2 options: - Pay for equipment upfront: $388+ tax OR - Pay $12 + tax/month for 24 months. I went with the 2nd option. But guess what?

@sol_da_ @Videotron The audacity they have. + the representatives I spoke to had such bad attitudes. They tried to make it seem like they were doing me a favor or something.

@Bell_Support I'll need someone to reach me very soon or I will be calling @Videotron tomorrow. Never have I had such bad service

@Videotron It appears that there is an internet outage here. Are there any known active outages in NDG/CDN?

@Videotron internet seems to be down for folks in Hudson/St lazare

@MikeSidel @Videotron Sucks

@Videotron so, erm, you’re internet is down?

@Videotron There's another blackout now,and I've been waiting on the phone for the last 20minutes. Tell me how your service doesn't suck again? Gassholes

@Videotron I've been a loyal client for the last 17 years. I don't know who's making the big decisions in your company, but (s)he is a ******* idiot. In the span of about one year you went from the best ISP in town to one of the worst. Time to move.

@Videotron Service internet.

@Videotron Major outtage, support line down, and you suggest to "restart your modem" You bunch of pathetic clowns. Who was the idiot who decided to switch to helix? We were good before that ****. I have to move away from this crap

@Videotron still charged me upfront $388+ tax with installation fees of $60 even though I chose to pay in $12 for 24 months. When my bill came out on July 9th, I called customer service. They told me it was a mistake and that they would see what they could do. Lol

@Videotron said this kind of thing happens (often?) & that the only option I have is to accept their “courtesy” of $75 and pay the rest otherwise i will receive late fees and eventually they will cut off my service and come get the equipment but that I would still have to pay.

@fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.

Another internet blackout brought to you by the clowns at @Videotron The quality of their service has dropped to unbearable levels. ******* idiots

@lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.

@Videotron You don't have a technical support. I've been waiting 45 minutes and nobody pick up. You are pathetic

@Videotron is this the customer experience you want for your clients? So if I don’t have the money to pay $400 that I wasn’t supposed to be charged upfront, then you cut off my service and still leave me with the bill? This is none sense.

One possibility is for the #CRTC to issue a “yes to MVNO” decision that is limited only to spectrum holders to allow them to operate outside their territory. (so Ice Wireless/ Eastlink/Videotron expanding to BC/Alta/Toronto.

@TimoVainionpaa Either way, 90 days from now will be: -An R&V from Bragg -An R&V from Xplornet -An R&V from Videotron -An R&V from Sasktel -An R&V from Bell -An R&V from Telus -An R&V from Rogers & at least 2 court filings. Never negate regulatory red tape. See u in 2023.

me today: my anxiety has intense so bad since yesterday and i slept not well, i need a break, i want to ask the day off to my supervisor but nah i shouldn't it's not that bad videotron: say no more *coupe l'internet dans mon quartier pour l'après-midi entier*

@NoLore @Videotron A friend had horrible experiences w them:(

@Videotron I’m on of your customers. I am trying to access content on the CTV app. I must sign in, but Vidéotron is not listed as a provider. Help! (Thx)

@Videotron No. I have spent 10+ hours on the phone with you over the past 2 weeks. Not only were your staff very rude & acknowledge their mistake but refused to fix it. I am absolutely done with you guys and will switch.

@tysmo And after i was treated by Videotron in early 2000s when Péladeau took over, I will NEVER go back to them.

@TSNHelp My TSN Live stream is continuously jumping forward. It is like a quick jerk forward every couple of seconds. I've changed resolution and stopped and started the stream. I am on a super-fast high-quality unlimited data plan with Videotron. How do I fix this stream?

**** @Videotron! It's like their primary job is to make you waste your time calling support.

@Videotron can you guys explain to me why your internet connection is so garbage?? really wondering why we pay so much for terrible service 🤔