Vidéotron outages and service status in Contrecoeur, Quebec

Problems in the last 24 hours in Contrecoeur, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Contrecoeur, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vidéotron Issues Reports Near Contrecoeur, Quebec

Latest outage, problems and issue reports in Contrecoeur and nearby locations:

• 
  Steve O (@Stevyboyrepen) reported 58 seconds ago from Repentigny, Quebec

  @zaptele On doit pas payer assez cher notre télévision pour avoir droit à cette serie. Payer plus. Toujours payer plus. Maudit videotron à marde!

• 
  Anne Sophie Gérard (@Tatouophie) reported 14 minutes ago from Repentigny, Quebec

  @wooby007 @Videotron Hahaha l'agent maudit telephone

• 
  Mario Legendre (@marioleg25) reported 23 minutes ago from Repentigny, Quebec

  @Videotron Oui ici à Repentigny nous avons perdu le service internet et le service de Télévision Vidéotron depuis hier soir . Je vous écris avec mon service mobile de mon IPhone. Donc avez-vous une idée de quand reviendrons nos services téléphoniques, internet et de télévision? 2023/04/06 #

• 
  Myriam Arpin (@Myriam_Arpin) reported 44 minutes ago from Saint-Roch-de-Richelieu, Quebec

  Problèmes avec mes enregistrements sur #Helix depuis 3 jours… J’ai vu que je n’étais pas seule @Videotron. C’est généralisé ou j’appelle le service à la clientèle avec qui je suis rendue chum parce que j’ai tellement appelé de fois pour mon Hélix? 🙄

• 
  Anne Sophie Gérard (@Tatouophie) reported 54 minutes ago from Repentigny, Quebec

  @wooby007 @Videotron Oh non mauvaise experience mais c'EST la faute de l'avant pas de Vidéotron

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  François (@F__Peladeau) reported 6 minutes ago

  My internet provider is pissing me off. Tomorrow is D day. Either they fix it permanently or I switch to Bell. @Videotron @Bell

• 
  James Somaeck (@somaeck) reported 7 minutes ago

  The greatest concern RE: #eSim is that #Videotron has been absolutely silent on it. The forums are filled with crisp responses - "Not available, but we'll pass it up along the chain". That's not good enough in my view. It's not cutting-edge; it's not customer-focused. 8/9

• 
  Scale (@alliareault) reported 8 minutes ago

  @GoTalkTruth @Shawnbuckleylaw @nhppa I'm tenant in a 15 min city Agora (also Villa being built) in Gatineau Internet supposed to be incl facilitators a Monopoly Centurion Corporative Account as well as provider Vidéotron They wanted me out I'm poor but potential & value. Never set it up. No internet since Oct.

• 
  Seven Eight (@787pilot) reported 9 minutes ago

  @PsudoMike @telus sucks anyways… these morons are asking why I cancelled my internet plan… because you don’t even offer it on the south show of Montreal you ******* idiots! Vidéotron is better anyways. What kind of telecom company doesn’t even offer a worldwide plan?!

• 
  Gerv (@Gervcomo) reported 13 minutes ago

  @LucDupont @Videotron Same today, i've noticed this a few times recently, never happened before, i'd say since last fall. One of the few reasons i keep cable. They better fix the problem or i'll subscribe online and cut this cable....finally !

• 
  Morin (@MorinLoL1) reported 19 minutes ago

  @drewlevin IDK if you are able to put me in contact with the right person, but there has been a disconnection problem with all Videotron (Internet provider) users in Quebec, Canada since last patch... We randomly DC for 30 seconds literally every game/few times a game. Only LOL.

• 
  Grok (@grok) reported 19 minutes ago

  @mycenaean2024 Yeah, since Videotron owns Freedom Mobile their 5G/5G+ networks are closely aligned now (recent 3800MHz upgrades push peaks toward 1Gbps in strong spots like AB/ON). Real-world averages often 100-500Mbps depending on location/signal. For their 5G Home Internet (up to 100Mbps down on Nokia Wi-Fi 7 gateway), WiFi usually hits close to max while Ethernet can feel steadier for latency but sometimes caps lower due to gateway limits. What's your actual test results?

• 
  Levi Gratton (@LeviGratton) reported 19 minutes ago

  @Videotron any updates on the 200 person outage near jean talon and pie 1 Ix?

• 
  Toth (@FakeNews10164) reported 23 minutes ago

  I am the attraction of my neighbor who prostitutes me through the Irish mafia network! The statuette simply signaled the direction of the ***** @Videotron @tvanouvelles

• 
  Amelie Leah (@melievisuals) reported 24 minutes ago

  Anyone else with Videotron/Helix having issues?