Vidéotron outages and service status in Contrecoeur, Quebec

Problems in the last 24 hours in Contrecoeur, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Contrecoeur, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vidéotron Issues Reports Near Contrecoeur, Quebec

Latest outage, problems and issue reports in Contrecoeur and nearby locations:

• 
  Anne Sophie Gérard (@Tatouophie) reported 5 minutes ago from Repentigny, Quebec

  @wooby007 @Videotron Hahaha l'agent maudit telephone

• 
  Steve O (@Stevyboyrepen) reported 11 minutes ago from Repentigny, Quebec

  @zaptele On doit pas payer assez cher notre télévision pour avoir droit à cette serie. Payer plus. Toujours payer plus. Maudit videotron à marde!

• 
  Myriam Arpin (@Myriam_Arpin) reported 26 minutes ago from Saint-Roch-de-Richelieu, Quebec

  Problèmes avec mes enregistrements sur #Helix depuis 3 jours… J’ai vu que je n’étais pas seule @Videotron. C’est généralisé ou j’appelle le service à la clientèle avec qui je suis rendue chum parce que j’ai tellement appelé de fois pour mon Hélix? 🙄

• 
  Mario Legendre (@marioleg25) reported 36 minutes ago from Repentigny, Quebec

  @Videotron Oui ici à Repentigny nous avons perdu le service internet et le service de Télévision Vidéotron depuis hier soir . Je vous écris avec mon service mobile de mon IPhone. Donc avez-vous une idée de quand reviendrons nos services téléphoniques, internet et de télévision? 2023/04/06 #

• 
  Anne Sophie Gérard (@Tatouophie) reported 53 minutes ago from Repentigny, Quebec

  @wooby007 @Videotron Oh non mauvaise experience mais c'EST la faute de l'avant pas de Vidéotron

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  RiouxSVN (@RiouxSVN) reported 2 minutes ago

  Update on the ongoing outage: power is restored, but our network provider (Videotron) still has issues with the power outage. They did not provide an ETA yet.

• 
  James Somaeck (@somaeck) reported 3 minutes ago

  The greatest concern RE: #eSim is that #Videotron has been absolutely silent on it. The forums are filled with crisp responses - "Not available, but we'll pass it up along the chain". That's not good enough in my view. It's not cutting-edge; it's not customer-focused. 8/9

• 
  Trump Is President (@yankiadler) reported 3 minutes ago

  @Videotron your Internet is down in Montreal ?

• 
  Shawna McLean (@Shawna_not_Sean) reported 4 minutes ago

  What a day, I'm going to have today! There's a problem with my father's TV I need to solve a problem before the gray cup 🤯 talk about stress 🤬😔 #GreyCup #videotron

• 
  Lex Harvey (@lexharvs) reported 5 minutes ago

  Cllr Ainslie asks why not emulate the model in Montreal? In 2013, Bell, Rogers, Telus and Quebec-based Videotron invested equally in a $50-million project to bring cell service to Montreal’s Metro.

• 
  François Caron 🇨🇦 (@Milnoc) reported 5 minutes ago

  @fanCRTCProfling I'm currently having a Vidéotron mobile data outage. Very rare. I think a cell tower died in Kanata North of the 417.

• 
  James Somaeck (@somaeck) reported 7 minutes ago

  To end this thread, I'd ask @Videotron: 1) Is there a plan to implement #eSim? Don't simply say it's not available -- we know that! The question is whether there is a plan? 2) If "yes" to #1, what is the timeline to rollout? Saying it's a "non-issue" just doesn't cut it. 9/9

• 
  Commissioner Miner (@fanCRTCProfling) reported 9 minutes ago

  There are still no #CRTC outage reports from the ice storm that knocked comm's out for: -Videotron -Rogers -Freedom (which also negated French service during the outage) -Flanker brands -Resellers/wholesalers (Storm Internet aside)

• 
  Commissioner Miner (@fanCRTCProfling) reported 13 minutes ago

  @BigBadJuan They want to charge for a service that was not &could not be delivered. There are still no reports from: -Videotron -Rogers -Freedom -Flanker brands -Resellers/wholesalers (Storm Internet aside)

• 
  Crab Navi 🦀 (@ChickenPoutine) reported 16 minutes ago

  *Some people would say I never had 18/18 because I don't have the Videotron Centre.