Vidéotron outages and service status in Contrecoeur, Quebec

Problems in the last 24 hours in Contrecoeur, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Contrecoeur, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Contrecoeur, Quebec

The most recent Vidéotron outage reports came from the following cities: L'Assomption.

City	Problem Type	Report Time
L'Assomption	Internet	29 days ago
Joliette	Wi-fi	3 months ago
Repentigny	Internet	4 months ago
Repentigny	Internet	5 months ago
L'Assomption	Total Blackout	8 months ago

Community Discussion

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Vidéotron Issues Reports Near Contrecoeur, Quebec

Latest outage, problems and issue reports in Contrecoeur and nearby locations:

• 
  Anne Sophie Gérard (@Tatouophie) reported 13 seconds ago from Repentigny, Quebec

  @wooby007 @Videotron Hahaha l'agent maudit telephone

• 
  Mario Legendre (@marioleg25) reported 12 minutes ago from Repentigny, Quebec

  @Videotron Oui ici à Repentigny nous avons perdu le service internet et le service de Télévision Vidéotron depuis hier soir . Je vous écris avec mon service mobile de mon IPhone. Donc avez-vous une idée de quand reviendrons nos services téléphoniques, internet et de télévision? 2023/04/06 #

• 
  Myriam Arpin (@Myriam_Arpin) reported 13 minutes ago from Saint-Roch-de-Richelieu, Quebec

  Problèmes avec mes enregistrements sur #Helix depuis 3 jours… J’ai vu que je n’étais pas seule @Videotron. C’est généralisé ou j’appelle le service à la clientèle avec qui je suis rendue chum parce que j’ai tellement appelé de fois pour mon Hélix? 🙄

• 
  Anne Sophie Gérard (@Tatouophie) reported 26 minutes ago from Repentigny, Quebec

  @wooby007 @Videotron Oh non mauvaise experience mais c'EST la faute de l'avant pas de Vidéotron

• 
  Steve O (@Stevyboyrepen) reported 45 minutes ago from Repentigny, Quebec

  @zaptele On doit pas payer assez cher notre télévision pour avoir droit à cette serie. Payer plus. Toujours payer plus. Maudit videotron à marde!

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported 9 minutes ago

  @jacquesbegood @Videotron I was told by customer service that updates are being loaded so this may be a problem for a few weeks

• 
  PeteyPoPetey (A user) 🇨🇦 #ReleaseTheNames (@peteypopetey) reported 10 minutes ago

  Freedom wasn't great for cell phones (lots of complaints online) but since Videotron bought them I expect things to be much better. We switched on phone to Freedom and so far, other than a bumpy setup(*), it's been great. *They put the wrong # in one of the account fields so RCS wouldn't work, couldn't explain how and couldn't fix it until we went two service tiers up. Also twice claimed they sent emails which somehow never arrived.

• 
  Scale (@alliareault) reported 14 minutes ago

  @MarkJCarney @francoislegault Vidéotron isn't providing nor is Centrurion facilitating internet that's incl in rent re my lease. Agora 15 minute city. I haven't had internet since Nov 24. I'm a tenant. Also I want to build underground greenhouse network Hearth Systems: goods. Independent regulatory mechanism.

• 
  Scale (@alliareault) reported 14 minutes ago

  Money isn't even an issue anymore. It's ideology. Vidéotron more than happy to pay my 900$ bill they manufactured when they refused to give me a local phone # & forced me to keep so I could still have internet- They used this bill to disconnect it anyway & openly admitted to denying me router/access to Centrurion Corporative Intrrnet/tv account- the only CRTC authorized internet/tv account at my location- Global 15 minute city Agora in Gatineau. My lease should guarantee me. So what I'm poor I can't survive w/out internet- no one can bit especially me a as a disabled artist! I SIGNED THE LEASE. IT'S TOO LATE. LEASE IS TREATY. I'M SO ANGRY. I've been without internet since Oct 2024

• 
  DJV (@wickerman555666) reported 18 minutes ago

  @AEWonTV Why did they present him like a heel? Lol an interruption via videotron? This company just does whatever it wants hahaha its honestly satire at this point. Have MJF come back and a WEEK later wins the World Title in a 4 way. WHAT A BUILD…. Its just TERRIBLE booking

• 
  Tony Comtoni (@TComtoni13108) reported 19 minutes ago

  @Bell_Support my internet has been down all day since 10am in QC, never had that in 10 years with videotron, ridiculous

• 
  Marc Lawsane (@InsaneLawsane) reported 22 minutes ago

  @Videotron once again no service!?!?

• 
  Scale (@alliareault) reported 22 minutes ago

  @LovesCanada8 Maxime, my son & I signed lease- tenant of 15 min globalist city Agora In Gatineau last July. Monopoly Corporative Accounts internet/tv owner/landlord facilitator Vidéotron provider- internet incl in rent! We never had! Corrupt Tribunal Administratif du Logement ruled against us!

• 
  Lex Harvey (@lexharvs) reported 24 minutes ago

  Cllr Ainslie asks why not emulate the model in Montreal? In 2013, Bell, Rogers, Telus and Quebec-based Videotron invested equally in a $50-million project to bring cell service to Montreal’s Metro.

• 
  Panda🌻 (@takarajewels) reported 28 minutes ago

  Ya’ll I rarely tweet about companies online but I just feel a simpler option could be easily made available. Videotron has that option. Bell, you can do it too. I believe in you. Please fix this problem. It’s annoying and makes me want to just get rid of the TV option entirely.