Vidéotron outages and service status in Contrecoeur, Quebec

Problems in the last 24 hours in Contrecoeur, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Contrecoeur, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vidéotron Issues Reports Near Contrecoeur, Quebec

Latest outage, problems and issue reports in Contrecoeur and nearby locations:

• 
  Myriam Arpin (@Myriam_Arpin) reported 32 minutes ago from Saint-Roch-de-Richelieu, Quebec

  Problèmes avec mes enregistrements sur #Helix depuis 3 jours… J’ai vu que je n’étais pas seule @Videotron. C’est généralisé ou j’appelle le service à la clientèle avec qui je suis rendue chum parce que j’ai tellement appelé de fois pour mon Hélix? 🙄

• 
  Mario Legendre (@marioleg25) reported 39 minutes ago from Repentigny, Quebec

  @Videotron Oui ici à Repentigny nous avons perdu le service internet et le service de Télévision Vidéotron depuis hier soir . Je vous écris avec mon service mobile de mon IPhone. Donc avez-vous une idée de quand reviendrons nos services téléphoniques, internet et de télévision? 2023/04/06 #

• 
  Steve O (@Stevyboyrepen) reported 49 minutes ago from Repentigny, Quebec

  @zaptele On doit pas payer assez cher notre télévision pour avoir droit à cette serie. Payer plus. Toujours payer plus. Maudit videotron à marde!

• 
  Anne Sophie Gérard (@Tatouophie) reported 53 minutes ago from Repentigny, Quebec

  @wooby007 @Videotron Oh non mauvaise experience mais c'EST la faute de l'avant pas de Vidéotron

• 
  Anne Sophie Gérard (@Tatouophie) reported 56 minutes ago from Repentigny, Quebec

  @wooby007 @Videotron Hahaha l'agent maudit telephone

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Miss McSilly | Montréal, Qc (@MissMcSilly) reported 7 minutes ago from Renaud, Quebec

  If you decide to register your business and need a provider PLEASE DO NOT USE @Videotron They are the worst. Overpriced and their customer service is the worst. I’ve been on the line over 1h 30 and they keep transferring me like a ping pong ball! 🏓

• 
  Sean Lloyd (@SeanLloyd93) reported 8 minutes ago

  @Videotron just moved and our internet works in one room.... Something needs to be done to fix wifi before we switch back to @Bell

• 
  GOrevilo🏒🇨🇦🚲 (@Revilomtl) reported 9 minutes ago

  @Videotron outage in the H9X 3B6 area since 11 am. Please help I can't work.

• 
  Emmanuel (@GlitchTechFan) reported 9 minutes ago

  Oh haha really funny @Videotron, now fix your services. The fact this has been going on since this morning, and it's yet to be fixed? And services are expected to come back at 11 PM? And this is WHY I do not want Helix TV!

• 
  HammerofSparx (@KevinAn45942701) reported 9 minutes ago

  @DouglasPollitt While I 💯 agree there is a ton of anti-competition stuff, I haven’t been able pin down what says they HAVE TO report scores. Does CBC? Local news? Do newspapers? (it bugs me that OS didn’t prove their case by getting on Cogeco, SaskTel, Videotron etc. Would’ve been faster)

• 
  🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported 14 minutes ago

  @jacquesbegood @Videotron I was told by customer service that updates are being loaded so this may be a problem for a few weeks

• 
  Trump Is President (@yankiadler) reported 20 minutes ago

  @Videotron your Internet is down in Montreal ?

• 
  Marc Lawsane (@InsaneLawsane) reported 25 minutes ago

  @Videotron once again no service!?!?

• 
  Emanuel Farias (@emanuel_farias9) reported 30 minutes ago

  @eltseak They will understand it better, when I cancel my Vidéotron and any other subscription with PKP companies. I encourage others to follow the same way.

• 
  PeteyPoPetey (A user) 🇨🇦 #ReleaseTheNames (@peteypopetey) reported 30 minutes ago

  Freedom wasn't great for cell phones (lots of complaints online) but since Videotron bought them I expect things to be much better. We switched on phone to Freedom and so far, other than a bumpy setup(*), it's been great. *They put the wrong # in one of the account fields so RCS wouldn't work, couldn't explain how and couldn't fix it until we went two service tiers up. Also twice claimed they sent emails which somehow never arrived.