Vidéotron outages and service status in Contrecoeur, Quebec

Problems in the last 24 hours in Contrecoeur, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Contrecoeur, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Contrecoeur, Quebec

Latest outage, problems and issue reports in Contrecoeur and nearby locations:

• 
  Anne Sophie Gérard (@Tatouophie) reported 20 minutes ago from Repentigny, Quebec

  @wooby007 @Videotron Oh non mauvaise experience mais c'EST la faute de l'avant pas de Vidéotron

• 
  Myriam Arpin (@Myriam_Arpin) reported 26 minutes ago from Saint-Roch-de-Richelieu, Quebec

  Problèmes avec mes enregistrements sur #Helix depuis 3 jours… J’ai vu que je n’étais pas seule @Videotron. C’est généralisé ou j’appelle le service à la clientèle avec qui je suis rendue chum parce que j’ai tellement appelé de fois pour mon Hélix? 🙄

• 
  Anne Sophie Gérard (@Tatouophie) reported 27 minutes ago from Repentigny, Quebec

  @wooby007 @Videotron Hahaha l'agent maudit telephone

• 
  Steve O (@Stevyboyrepen) reported 35 minutes ago from Repentigny, Quebec

  @zaptele On doit pas payer assez cher notre télévision pour avoir droit à cette serie. Payer plus. Toujours payer plus. Maudit videotron à marde!

• 
  Mario Legendre (@marioleg25) reported 38 minutes ago from Repentigny, Quebec

  @Videotron Oui ici à Repentigny nous avons perdu le service internet et le service de Télévision Vidéotron depuis hier soir . Je vous écris avec mon service mobile de mon IPhone. Donc avez-vous une idée de quand reviendrons nos services téléphoniques, internet et de télévision? 2023/04/06 #

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported 7 minutes ago

  @jacquesbegood @Videotron I was told by customer service that updates are being loaded so this may be a problem for a few weeks

• 
  🍉 Katz | VGen Artist (@creameowlatte) reported 8 minutes ago

  my delulu eyes thought it was oscar piastri posing in front of the giant jeans and there was kookie on the videotron behind them all HELP-

• 
  Morin (@MorinLoL1) reported 9 minutes ago

  @drewlevin IDK if you are able to put me in contact with the right person, but there has been a disconnection problem with all Videotron (Internet provider) users in Quebec, Canada since last patch... We randomly DC for 30 seconds literally every game/few times a game. Only LOL.

• 
  Winter (it/that) 🇸🇰🇨🇦 (@WinterBourneTO) reported 9 minutes ago

  @FreedomMobile @Videotron @Quebecor All im doing is trying to make you a better company but you seem to not give a **** about that and that fact is incredibly demoralizing when I care more about you than you do. I **** you not.

• 
  Scale (@alliareault) reported 12 minutes ago

  @MarkJCarney @francoislegault Vidéotron isn't providing nor is Centrurion facilitating internet that's incl in rent re my lease. Agora 15 minute city. I haven't had internet since Nov 24. I'm a tenant. Also I want to build underground greenhouse network Hearth Systems: goods. Independent regulatory mechanism.

• 
  Mr. FrozenToast (@Rafi_Farkas) reported 13 minutes ago

  @Videotron my internet is down for the last 30 minutes. Tried to reset the router and modem, no luck. Is there an outage?

• 
  Alex Clark (@alxclrk) reported 14 minutes ago

  I'm on a train from Toronto to Montreal, and I can't believe we can't get reliable internet for the entire trip with VIA Rail. Onboard wifi dropping constantly and even Videotron's network has terrible coverage over the entire ride. Really wish they could use Starlink somehow.

• 
  Gerv (@Gervcomo) reported 14 minutes ago

  @LucDupont @Videotron Same today, i've noticed this a few times recently, never happened before, i'd say since last fall. One of the few reasons i keep cable. They better fix the problem or i'll subscribe online and cut this cable....finally !

• 
  Scale (@alliareault) reported 15 minutes ago

  @PringleJosh Hi. I'm a resident tenant at AGORA. Internet/tv included in rent signed LEASE- WAS NEVER DONE= NO INTERNET SINCE JULY 2024. Centurion my landlord/owner facilitator of internet/tv corporative account Vidéotron monopoly provider- ony only authotized by CRTC- no personal interbet/tv accounts TAL ruled against me told me I have to appeal. I am to Cour Supérieur du Québec for punitive damages, stress & compensation due to loss of income vs Centurion & Vidéotron who colluded fraudulently vs me & my son to TAL. I'm on disability broke my neck in 1999 an ARTIST I CAN'T TEACH OR SELL ART. We must go public. Help me make this happen.

• 
  CEOofEva (@CE00fEva) reported 16 minutes ago

  @Zontar_Dow These surveys assume the entire population was watching TV. It's an outdated metric from the 20th century. They should use the data from service providers...I used to work for Videotron 12 years ago. They could get those real numbers back then if they wanted to...