Vidéotron Outage Report in Contrecoeur, Montérégie, Québec
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Problems in the last 24 hours in Contrecoeur, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Contrecoeur and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet
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Wi-fi
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Total Blackout
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TV
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E-mail
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Phone
Live Outage Map Near Contrecoeur, Montérégie, Québec
The most recent Vidéotron outage reports came from the following cities: Montréal, Repentigny, Saint-Antoine-sur-Richelieu, Contrecoeur, L'Assomption, Joliette and Repentigny.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.Vidéotron Issues Reports Near Contrecoeur, Québec
Latest outage, problems and issue reports in Contrecoeur and nearby locations:-
Issa Sissoko (@IssaCheckmate) reported from Montréal, Québec
I switched to @Videotron on June 8th 2021. They offered their high speed internet service, Helix with no installation fees. They gave me 2 options: - Pay for equipment upfront: $388+ tax OR - Pay $12 + tax/month for 24 months. I went with the 2nd option. But guess what?
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m@rie (@mtn_carnet) reported from Montréal, Québec
@Videotron Service internet.
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khai (@sumtimw0ng) reported from Montréal, Québec
Hm, Videotron Internet is unstable tonight...
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Issa Sissoko (@IssaCheckmate) reported from Montréal, Québec
@Videotron is this the customer experience you want for your clients? So if I don’t have the money to pay $400 that I wasn’t supposed to be charged upfront, then you cut off my service and still leave me with the bill? This is none sense.
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Felipe PJ (@fjvost) reported from Montréal, Québec
Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown
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Elephant Stone (@ElephantStoneHQ) reported from Montréal, Québec
@MikeSidel @Videotron Sucks
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Issa Sissoko (@IssaCheckmate) reported from Montréal, Québec
@sol_da_ @Videotron The audacity they have. + the representatives I spoke to had such bad attitudes. They tried to make it seem like they were doing me a favor or something.
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Kathy M (@kathym425) reported from Montréal, Québec
@lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.
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Issa Sissoko (@IssaCheckmate) reported from Montréal, Québec
@Videotron still charged me upfront $388+ tax with installation fees of $60 even though I chose to pay in $12 for 24 months. When my bill came out on July 9th, I called customer service. They told me it was a mistake and that they would see what they could do. Lol
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sbg4evr (@sbg4evr) reported from Montréal, Québec
@Videotron is service down? No Helix, no tv or internet access
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Kathy M (@kathym425) reported from Montréal, Québec
@Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁
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Cee (@CeeFor) reported from Montréal, Québec
@Videotron @DjBlaster Interesting. We’ve dealt with Videotron maybe 3 times as potential customers and every time we’ve had agenda flat out refuse to speak English. Even when we get telemarketing calls, when I say I don’t speak French they just say “ok bye” and hang up. Always a bad experience.
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Droussy 🎙🔥 (@DroussyBabe) reported from Montréal, Québec
Fix this **** Now !! @Videotron #enjeuxmajeurs
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M▼RKDIEZ (@markdiez514) reported from Montréal, Québec
@Videotron what’s going on with your internet wtf?!?!?
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Sean Lloyd (@SeanLloyd93) reported from Montréal, Québec
@Bell_Support I'll need someone to reach me very soon or I will be calling @Videotron tomorrow. Never have I had such bad service
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Dan Carnelly (@dancarnelly) reported from Montréal, Québec
So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.
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Elephant Stone (@ElephantStoneHQ) reported from Montréal, Québec
Anyone else having @Videotron internet issues?
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Issa Sissoko (@IssaCheckmate) reported from Montréal, Québec
@Videotron said this kind of thing happens (often?) & that the only option I have is to accept their “courtesy” of $75 and pay the rest otherwise i will receive late fees and eventually they will cut off my service and come get the equipment but that I would still have to pay.
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sbg4evr (@sbg4evr) reported from Montréal, Québec
@JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔
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Nick Chrysanthakopoulos (@NickChrysantha1) reported from Montréal, Québec
@fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:-
Phil (419/1000) chess matches (@philcourtm) reported
@sopranoenergy @oscarbilde Videotron’s DNS servers are down, but google’s fine
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Sir Georges (@iSirGeorges) reported
@shanelliemarie @Videotron They probably will but customers will have to call back to ask for it. We all know they never hand out free refunds without a call first
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Michel Dufour (@mgdufour) reported
@Videotron Interestingly enough. When I use my VPN service the internet works.
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DiamondStocks (@Diamond_Stock) reported
@Godin22joe @JokeSins @Videotron Same boat. I'm in MTL and the website and phone line is down. No connection.
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🧠👀👂🏻🎧🎲⚽️🎞🚬🗓🌯🌮🥑💭Dr.SJAK Cuzyy 🇩🇪🇨🇦 (@SJAKCuzyy) reported
@Videotron I’m losing $130 every 15mins you take to fix it you better hurry the f up
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Flott (@Flott_ttv) reported
@jnreyt @Davesdere @Videotron I regreted it the minute I switched it on. Not only you have to pay for the damn helix access point but you're still forced to get a router of you want the most basic config options.
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Sebastien (@Sebastienphimtl) reported
@ValidTrxcz does this fix anything on Videotron mobile phones?
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Thomas James (@NeueWelle) reported
@CriticalHabsFan @fagstein @Videotron it's a temporary fix, it'll be fine
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BITCOIN LIFE (@Oren22539854) reported
@Videotron Good time to f*ck up during quarantine and curfew hahaha fix your ****! You know how many ppl are working from home? This isn’t the time to be messing up. Weather is fine so what’s the issue? Ppl need to know.
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Philliam (@Philliam1994) reported
@angelidotca Update: DNS servers are down videotron is trying to get them back up.