Vidéotron

Vidéotron Outage Report in Cowansville, Montérégie, Québec

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Cowansville, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Cowansville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Cowansville, Montérégie, Québec 09/17/2025 16:45

September 17: Problems at Vidéotron

Vidéotron is having issues since 04:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Cowansville, Montérégie, Québec

The most recent Vidéotron outage reports came from the following cities: Farnham.

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City Problem Type Report Time
CanadaFarnham Internet
CanadaFarnham Internet
CanadaBromont Internet
CanadaSutton Internet
CanadaAnge-Gardien Internet
CanadaKnowlton E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Cowansville, Québec

Latest outage, problems and issue reports in Cowansville and nearby locations:

  • SweetMarie1976 ❄️SweetMarie❄️ (@SweetMarie1976) reported from Saint-Alphonse-de-Granby, Québec

    @antartik @Videotron Il semble que ça soit la borne qui soit défectueuse. Un technicien viendra demain

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • a9219238918239 angeryfrog (@a9219238918239) reported

    @M_Millerman which internet service? I know Videotron Helix went down when QC sent out that alert... also hilarious

  • dillonDD01 dllongang (@dillonDD01) reported

    @PrimusHelps Still down since 9:40 in Montreal (through Videotron)

  • andrewcasey22 Andrew (@andrewcasey22) reported

    @Videotron is service down?

  • Crimsonium Frank Morissette (@Crimsonium) reported

    @Videotron the switch or something is down yet again in Saint-Laurent.

  • QualityCaptain qualitycaptain (@QualityCaptain) reported

    @BenoitVerreaul4 @shelly_at_work @Videotron Same for me, Acanac customer.

  • iogio77 🍀ابو جمال (@iogio77) reported

    Shame on you @AltimaTel your internet connection has been awful for almost a month I am not able to watch my nba matches I swear first thing am doing tomorrow is switching to @Videotron 😡

  • PianoWalrus un petit poulet (@PianoWalrus) reported

    Holy **** i just spent an increasingly exasperated 2 hours on chat with customer service at videotron and eventually i was so annoying that they figured out SOME way, i don't know how, to get me my new phone Monday instead of in February. GOD BLESS being annoying.

  • fonzeeys Fonze (@fonzeeys) reported

    Hey @videotron what’s up wrong with your « 5G » network #videotron Even on LTE I have no access to the internet I need to tether off my #bell phone

  • Alterra_Rose Rose 🦸‍♀️🌹 (@Alterra_Rose) reported

    @Videotron Have not been able to access the Customer Centre website for about 2 hours now. Also, my Illico box is telling me it can't update because the network is not available. I unplugged it & plugged it back in, but still gives the same message. Are they related problems?

  • dillonDD01 dllongang (@dillonDD01) reported

    @myogui @Videotron Down with @PrimusHelps going through Videotron since 9:40 (Montreal)