Vidéotron Outage Report in Cowansville, Montérégie, Québec
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Cowansville, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Cowansville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 26: Problems at Vidéotron
Vidéotron is having issues since 04:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (72%)
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Wi-fi (9%)
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Total Blackout (7%)
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TV (6%)
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E-mail (3%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Cowansville, Québec
Latest outage, problems and issue reports in Cowansville and nearby locations:
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❄️SweetMarie❄️
(@SweetMarie1976) reported
from
Saint-Alphonse-de-Granby, Québec
@antartik @Videotron Il semble que ça soit la borne qui soit défectueuse. Un technicien viendra demain
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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kavyanth reddy #5
(@kavyanth) reported
@Videotron no internet for an hour now Any outage ?
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MTL Media
(@mtlmedia_games) reported
@Videotron internet service has been incredibly slow this morning almost unusable, and I see numerous reports on outages. Can you updates us on the situation?
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Matthew
(@paveetcie) reported
@Videotron I'm in Montreal west and I have no service. I believe there are service trucks up the road. Any idea when it will be restored?
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Videotron
(@Videotron) reported
@JackCha59051190 Hi Jack! We are sorry for the situation, it is certainly not the experience we want for our customers. However as mentioned by MB before they are independently operated, because of this our managers at Videotron can not assist you, it is not for a lack of wanting to help. -sms
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Joanne Bayly CBC
(@baylyjoanne) reported
Could @Videotron let us know when this service outage is expected to end? Tweet maybe? I’ve been without internet for more than 5 hours. They told me earlier a major hub had been damaged.
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Jack Charles
(@JackCha59051190) reported
@Videotron Since Fizz is owned by @Videotron there is DEFINITELY something videotron can do to fix this terrible customer service. How about you either forward this complaint to your manager or you give me your manager's contact information?
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Robin Rae
(@robinrae) reported
@Videotron @JeanReneStPierr hahaha if you don't know that you have a widespread outage going on, but I do, you need better monitoring :p
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G. Desouza
(@gdes1) reported
@Videotron where can we find the status of service outages with estimated time of repair ?
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samuel violletti
(@SamuelViolletti) reported
@Videotron wtf is going on??? ****** *** internet providers
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Mikaël Chamberland
(@Mikael_chamber) reported
Hi @fizz_ca / @Videotron, since Thursday all apple services like Apple TV, App Store, Apple Music, etc. have issue on your residential internet network only. Any ETA on when this will be fixed?