Vidéotron

Vidéotron Outage Report in Cowansville, Montérégie, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Cowansville, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Cowansville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Cowansville, Montérégie, Québec 12/24/2025 22:20

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. TV (7%)

    TV (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports Near Cowansville, Québec

Latest outage, problems and issue reports in Cowansville and nearby locations:

  • SweetMarie1976 ❄️SweetMarie❄️ (@SweetMarie1976) reported from Saint-Alphonse-de-Granby, Québec

    @antartik @Videotron Il semble que ça soit la borne qui soit défectueuse. Un technicien viendra demain

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • honeylust5 Honey✨ (@honeylust5) reported

    @IFizziks @Videotron I’m having the same problem, they told me just unplug my box and plug it back in and that did nothing 😒

  • L0uraG curi00sa (@L0uraG) reported

    @Videotron Dans le context actuel-crédit a service that u did not offer us literally the minimum you can do!

  • andreas_indro Andreas Indro (@andreas_indro) reported

    @Videotron Helix gateway (tower) was working since the electricity came back around 10AM. But 20 min ago no internet, no TV, the tower is blinking orange. Gateway offline. Is it our gateway that's defective? Or is it something else? Trying to call customer service, always busy.

  • attiaskj gad (@attiaskj) reported

    @Videotron Soooo your tech support says 2 hours max till service restoration. 3 hours later and 30 mins on hold no internet and no one to talk to. Guess it's time for @Bell since you guys have failed to meet the terms of your own contract I will be canceling with 0 cancelation fees

  • OmarAbalkhail Montrealer80 (@OmarAbalkhail) reported

    @andreas_indro @Videotron It’s the outage affecting our services . When gateway goes orange/amber . It means no connection coming from Vidéotron and it’s nothing to do with your gateway !

  • OmarAbalkhail Montrealer80 (@OmarAbalkhail) reported

    @Videotron It’s still down here since 2 pm !!! I live in ville st Laurent !!! You better fix it before Sunday!!!!!! We are paying a lot of money then you can’t fix it !!! It has been over 6 hours ! This is ridiculous

  • ygCAD YoungCanadian (@ygCAD) reported

    Just imagine losing 3 days of work on a pay because of @Videotron’s outage , you guys are ridiculous

  • tinsbabe Athena 🇨🇦 (@tinsbabe) reported

    My mom has power. However her building uses @Videotron for the entrance buzzer system & her phone, internet & cable. The whole system has been down since Wednesday and we can't get in touch with her unless we drive over. She's 85 and alone like most of the people in her building

  • sterling_cohen Sterling Cohen (@sterling_cohen) reported

    @Videotron Bell is just superior clearly bell didn’t go out at all during the outage

  • airfreightonly Carolyn Morreale (@airfreightonly) reported

    @Videotron @ManicinBadlands It would be helpful if you could tell us what areas are affected? I am I. pointe Claire and have been on hold for over an hour? Is it a wifi connection problem!? No TV and no internet and I can’t get a hold of anyone to tell me if I’m connecting equipment properly or not?