Vidéotron Outage Report in Gloucester, Ontario

Problems in the last 24 hours in Gloucester, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Gloucester, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

• Internet (59%)
• Wi-fi (18%)
• TV (9%)
• Total Blackout (8%)
• E-mail (4%)
• Phone (1%)

Live Outage Map Near Gloucester, Ontario

The most recent Vidéotron outage reports came from the following cities: Ottawa, and Gatineau.

City	Problem Type	Report Time
Ottawa	Total Blackout	3 days ago
Gatineau	Internet	8 days ago
Ottawa	TV	13 days ago
Ottawa	Internet	13 days ago
Ottawa	Internet	13 days ago
Ottawa	Internet	15 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Gloucester, Ontario

Latest outage, problems and issue reports in Gloucester and nearby locations:

• 
  Allie MacAlister (@AllieKnitNinja) reported 14 minutes ago from Ottawa, Ontario

  @brianjpapineau I went from Wind/Freedom to Koodo and never looked back, but I hear good things about Videotron.

• 
  🇨🇦Dean Hoisak🇨🇦 (@CdnAvSpotter) reported 26 minutes ago from Ottawa, Ontario

  @RSwartz2013 @WeatherLandG I'm with Videotron, no issues except my phone is connected to a tower across the river in Quebec, about 10km away. The Rogbellus tower 1km away is showing offline.

• 
  Gilles Monvoisin (@3_punch) reported 34 minutes ago from Gatineau, Quebec

  So @Videotron sent a collection agency to collect $$ from my 84yr old with ALS for not returning his cablebox. The issue is that the tech who installed the box put a lock on it and we could not remove. I explained to videotron reps but they just want $$ #greedy

• 
  Paul Morneau (@Paul_Morneau) reported 34 minutes ago from Ottawa, Ontario

  .@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices. #Videotron

• 
  Michèle 🏡 😷 🎃 #wearshermask (@ottawadeafgirl) reported 37 minutes ago from Ottawa, Ontario

  @Videotron As you can see from my handle I don’t hear very well...telephone service is not great for me.

• 
  johnefrancis🇨🇦 (@johnefrancis) reported 42 minutes ago from Ottawa, Ontario

  Hey @Videotron, the tech support handle shown in the customer centre app @videotron24_7 doesn't seem to exist.

• 
  Jessica Lavoie (@MadameDanis) reported 50 minutes ago from Gatineau, Quebec

  @Videotron Today my family and I were helped by a young lady by JouJou. She went above and beyond as a customer services representative, my daughter started to be fed up of being in her stroller and Joujou took her played with her watched movies on her tablet with her.

• 
  ͏ Ⲙⲉⳑⲇⲛⲓⲉ (@LaLouveRK) reported 52 minutes ago from Gatineau, Quebec

  @Videotron I'm not gonna wait an hour on the phone, sorry.. so are all the other citizens that are in deep shit.

• 
  Paul Morneau (@Paul_Morneau) reported 57 minutes ago from Ottawa, Ontario

  .@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Helen Eleni (@HelenEleni) reported 3 minutes ago

  Spoke to someone very helpful and friendly about tech issues I was having with my internet provider. Gave them a perfect score on the customer survey. So glad I switched from Videotron/Rogers, which always sent me through the infinite circles of automated-response hell.

• 
  Allan Lisbona (@allanomfs) reported 5 minutes ago

  @Videotron thank you for making us wait home all day. No phone, TV or Wifi. Guaranteed to come today. No one showed! Worst customer service ever!

• 
  Shaggy! The french canadian fox who bleps when shy (@FoxyShaggy) reported 5 minutes ago

  @Lloyd_Deer I’m with Videotron too. I called them. They take note of the number and then a new scammer comes in (or the same with a different number, I wonder it’s it’s as bad with bell, Fido etc.)

• 
  JC (@JCyaah) reported 6 minutes ago

  @Videotron your internet service is down

• 
  RedBalloon (@Emma95756653) reported 10 minutes ago

  @Videotron your chat service is not answering me. My old sim card got deactivated. I inserted the new one your had sent me (even though I didn't want it but now that you killed my old one I guess I no choice) BUT I CAN'T ACTIVATE MY NEW SIM CARD BECAUSE I CAN'T MAKE PHONE CALLS.

• 
  MercyQc (@M3rcyQc) reported 12 minutes ago

  Live is cancel ,am fighting with my internet and it running my game not gone live on this shity wifi at all anymore...**** you @Videotron 🤬🤬🤬it was fine before and now am droping packet all the time...

• 
  StockMan (@StockMan987) reported 15 minutes ago

  @Videotron Is internet down in downtown Montreal right now?

• 
  Nora Loreto (@NoLore) reported 17 minutes ago

  It sucks so much that @Videotron insists we buy newer and newer internet options to make sure it actually works and like 6 months later, it's always crap. I can't even have a skype call right now. What am I even paying for?

• 
  Precision (@mtlpurps) reported 19 minutes ago

  Videotron internet down smh

• 
  Stephan🇨🇦 (@piko72) reported 24 minutes ago

  @fizz_ca Internet issues going on for a while since yesterday Montreal area! @Videotron