Vidéotron Outage Report in Gloucester, Ontario

Problems in the last 24 hours in Gloucester, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Gloucester, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

• Internet (60%)
• Wi-fi (18%)
• TV (8%)
• Total Blackout (7%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Gloucester, Ontario

The most recent Vidéotron outage reports came from the following cities: Ottawa, and Gatineau.

City	Problem Type	Report Time
Ottawa	Total Blackout	9 days ago
Gatineau	Internet	14 days ago
Ottawa	TV	19 days ago
Ottawa	Internet	19 days ago
Ottawa	Internet	19 days ago
Ottawa	Internet	21 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Gloucester, Ontario

Latest outage, problems and issue reports in Gloucester and nearby locations:

• 
  Jessica Lavoie (@MadameDanis) reported 5 minutes ago from Gatineau, Quebec

  @Videotron Today my family and I were helped by a young lady by JouJou. She went above and beyond as a customer services representative, my daughter started to be fed up of being in her stroller and Joujou took her played with her watched movies on her tablet with her.

• 
  johnefrancis🇨🇦 (@johnefrancis) reported 7 minutes ago from Ottawa, Ontario

  Hey @Videotron, the tech support handle shown in the customer centre app @videotron24_7 doesn't seem to exist.

• 
  ͏ Ⲙⲉⳑⲇⲛⲓⲉ (@LaLouveRK) reported 12 minutes ago from Gatineau, Quebec

  @Videotron I'm not gonna wait an hour on the phone, sorry.. so are all the other citizens that are in deep shit.

• 
  🇨🇦Dean Hoisak🇨🇦 (@CdnAvSpotter) reported 13 minutes ago from Ottawa, Ontario

  @RSwartz2013 @WeatherLandG I'm with Videotron, no issues except my phone is connected to a tower across the river in Quebec, about 10km away. The Rogbellus tower 1km away is showing offline.

• 
  Paul Morneau (@Paul_Morneau) reported 19 minutes ago from Ottawa, Ontario

  .@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices.

• 
  Dziekan Hojsak 🇨🇦 (@CdnAvSpotter) reported 20 minutes ago from Ottawa, Ontario

  @itsreallypaulh @myworldtaw I agree Videotron plans and customer service is great. We have 4 phones with them, each with 20GB/month +100GB extra per year, for $45 per phone

• 
  Gilles Monvoisin (@3_punch) reported 32 minutes ago from Gatineau, Quebec

  So @Videotron sent a collection agency to collect $$ from my 84yr old with ALS for not returning his cablebox. The issue is that the tech who installed the box put a lock on it and we could not remove. I explained to videotron reps but they just want $$ #greedy

• 
  Michèle 🏡 😷 🎃 #wearshermask (@ottawadeafgirl) reported 32 minutes ago from Ottawa, Ontario

  @Videotron As you can see from my handle I don’t hear very well...telephone service is not great for me.

• 
  Front Line Red Shirt (@Hobbit1969) reported 40 minutes ago from Gatineau, Quebec

  @BigBadW0lf4Life @GreatestUncle42 @seanferrick So did I...yeah that's weird. I'm in Quebec, I have Videotron. Maybe your provider lost the signal momentarily

• 
  Paul Morneau (@Paul_Morneau) reported 41 minutes ago from Ottawa, Ontario

  .@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices. #Videotron

• 
  Allie MacAlister (@AllieKnitNinja) reported 42 minutes ago from Ottawa, Ontario

  @brianjpapineau I went from Wind/Freedom to Koodo and never looked back, but I hear good things about Videotron.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Danny A. Ignacio (@Dan_ign) reported 5 minutes ago

  @Videotron i just received an email from #videotron concerning an increase in rate service... Really? You offer a very low 400mbs compared to your competition @Bell. #betteryouroffer

• 
  bryson (@Bryson_M) reported 6 minutes ago

  The Competition Bureau's position on the Rogers-Shaw-Videotron deal illustrates the Kafkaesque reasons why Canadians won't benefit from either increased facilities or service-based competition. The CB complains that Videotron would rely on a competitor to provide services.

• 
  yiffyballs (@yiffyballs) reported 6 minutes ago

  @TekSavvyBuzz @FP_Champagne @CRTCeng **** videotron, they suck *** anyway. too busy supporting quebec separatism to maintain their own networks

• 
  Dwayne Winseck (@mediamorphis) reported 10 minutes ago

  Another key point: who believes that Rogers being able to pick a replacement for Shaw's Freedom Mobile, ie Videotron, and then do what it needs to help foster Videotron as a strong competitor? This is fantasy & fiction, paraphrase y'day's brutal ruling by the FCA.

• 
  SJ 🤷‍♀️ (@SarahJaneMorris) reported 10 minutes ago

  Trying to help my mom adjust her @Videotron mobile, cable and internet settings and I have never in my ever living years using internet websites had such an incomprehensibly terrible, topstitch turbo, mind meltingly non sensical UX experience in my whole damn life. shame on you!

• 
  Peter Nowak (@peternowak) reported 10 minutes ago

  In a nutshell, Rogers wants to give Videotron access to its national broadband network at sweetheart rates so it can get its merger with Shaw through. This illegal side deal will kill competition, including TekSavvy, and allow the big guys to fix wholesale access rates.

• 
  Bryan Breguet (@2closetocall) reported 15 minutes ago

  @CaelemSG @Curbisboy Well for cellular it might actually help since they'll still Freedom to Videotron, right? Weirdly enough

• 
  Hank Smythe 🇺🇦 (@HSmythe10) reported 18 minutes ago

  @AnthonyLacavera Only in socialized Canada should anyone but the owners decide whom they should sell to. FYI the Crown can direct divestiture but not pick the receiving buyers. @Globalive never stood a chance against the size of @Videotron.

• 
  💵 Mr. Dreamer 🔥✈ (@AVibrantDreamer) reported 21 minutes ago

  @ellenroseman @Videotron Exactly. And it is even cheaper if you use a smaller company which provides the service and support.

• 
  Franco Fragapane (@Lachine4life) reported 26 minutes ago

  @HunterZThompson Why aren't you with Videotron? Bell is terrible lol