Vidéotron Outage Report in Gloucester, Ontario

Problems in the last 24 hours in Gloucester, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Gloucester, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

• Internet (60%)
• Wi-fi (19%)
• TV (8%)
• Total Blackout (7%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Gloucester, Ontario

The most recent Vidéotron outage reports came from the following cities: Ottawa, and Gatineau.

City	Problem Type	Report Time
Ottawa	Total Blackout	10 days ago
Gatineau	Internet	15 days ago
Ottawa	TV	20 days ago
Ottawa	Internet	20 days ago
Ottawa	Internet	20 days ago
Ottawa	Internet	22 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Gloucester, Ontario

Latest outage, problems and issue reports in Gloucester and nearby locations:

• 
  johnefrancis🇨🇦 (@johnefrancis) reported 6 minutes ago from Ottawa, Ontario

  Hey @Videotron, the tech support handle shown in the customer centre app @videotron24_7 doesn't seem to exist.

• 
  🇨🇦Dean Hoisak🇨🇦 (@CdnAvSpotter) reported 11 minutes ago from Ottawa, Ontario

  @RSwartz2013 @WeatherLandG I'm with Videotron, no issues except my phone is connected to a tower across the river in Quebec, about 10km away. The Rogbellus tower 1km away is showing offline.

• 
  Jessica Lavoie (@MadameDanis) reported 12 minutes ago from Gatineau, Quebec

  @Videotron Today my family and I were helped by a young lady by JouJou. She went above and beyond as a customer services representative, my daughter started to be fed up of being in her stroller and Joujou took her played with her watched movies on her tablet with her.

• 
  Michèle 🏡 😷 🎃 #wearshermask (@ottawadeafgirl) reported 13 minutes ago from Ottawa, Ontario

  @Videotron As you can see from my handle I don’t hear very well...telephone service is not great for me.

• 
  Paul Morneau (@Paul_Morneau) reported 24 minutes ago from Ottawa, Ontario

  .@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices. #Videotron

• 
  Dziekan Hojsak 🇨🇦 (@CdnAvSpotter) reported 26 minutes ago from Ottawa, Ontario

  @itsreallypaulh @myworldtaw I agree Videotron plans and customer service is great. We have 4 phones with them, each with 20GB/month +100GB extra per year, for $45 per phone

• 
  Al (@moviesbbq) reported 32 minutes ago from Ottawa, Ontario

  @Videotron when will you support esims?

• 
  Allie MacAlister (@AllieKnitNinja) reported 32 minutes ago from Ottawa, Ontario

  @brianjpapineau I went from Wind/Freedom to Koodo and never looked back, but I hear good things about Videotron.

• 
  Al (@moviesbbq) reported 39 minutes ago from Ottawa, Ontario

  @Videotron when will support esims?

• 
  ͏ Ⲙⲉⳑⲇⲛⲓⲉ (@LaLouveRK) reported 42 minutes ago from Gatineau, Quebec

  @Videotron I'm not gonna wait an hour on the phone, sorry.. so are all the other citizens that are in deep shit.

• 
  Front Line Red Shirt (@Hobbit1969) reported 44 minutes ago from Gatineau, Quebec

  @BigBadW0lf4Life @GreatestUncle42 @seanferrick So did I...yeah that's weird. I'm in Quebec, I have Videotron. Maybe your provider lost the signal momentarily

• 
  Jeff 🇨🇦 🇺🇦 5x Vaxxed (3 Pf,2Mod) (@penseur_logique) reported 50 minutes ago from Ottawa, Ontario

  @caiobchi @cmaconthehill @CityNewsKIT Videotron competition lowered prices in Quebec. Much like MTS + Sasktel did in MB / SK. Competition for the big 3. Videotron has service outside of QC, in Ottawa, same prices as QC. The big 3 and their flanker brands would not match prices of Videotron in Ottawa. We switched.

• 
  Paul Morneau (@Paul_Morneau) reported 54 minutes ago from Ottawa, Ontario

  .@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices.

• 
  Gilles Monvoisin (@3_punch) reported 59 minutes ago from Gatineau, Quebec

  So @Videotron sent a collection agency to collect $$ from my 84yr old with ALS for not returning his cablebox. The issue is that the tech who installed the box put a lock on it and we could not remove. I explained to videotron reps but they just want $$ #greedy

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  synapse (@habibifather) reported 9 minutes ago

  @Videotron wyd bro why are my speeds so slow?

• 
  gielmann (@gielmann1) reported 9 minutes ago

  @RazzleDazzleXD @Videotron No service in Lorraine this morning

• 
  Ryan Burnham (@ryan_burnham) reported 11 minutes ago

  @Videotron Why is it so difficult to find services other than #Helix on your website? I understand you're all excited about it but what if someone needs the other service?

• 
  Maxime B. Desmarais (@trends_spotter) reported 13 minutes ago

  @Videotron What if I don’t have an helix account love. I’ve been waiting for more than 30 minutes without answer on the phone for customer service. Not impressed

• 
  LAU (@lau__vic) reported 14 minutes ago

  I’m trying to stat zen this morning but Videotron me donne des problèmes! Why is there an outage in my area 😭😭

• 
  James O'Connor (@Jamseyyboi) reported 15 minutes ago

  @Videotron Videotron internet service is out again in my area (Roxboro, QC). Have checked with the neighbours as well. Any updates?

• 
  Thesadlittlestoner (@sadlilstoner) reported 16 minutes ago

  @Videotron are you guys seriously down again getting as bad as bell

• 
  franktank (@franktank2020) reported 16 minutes ago

  @Videotron Ville Mercier is having internet issues J6R

• 
  Sophie #Villain☔️ (@TheRealSophie10) reported 17 minutes ago

  Sorry guys, not sure I can stream today. I am having issues with my PS4 controller. I swear, I think I am jinxed. Last Friday was issues with Videotron's internet. I am so disappointed.

• 
  Sonia Ruivo (@SRuivoS) reported 19 minutes ago

  @maximemc @Videotron It's beyond ridiculous. At this rate they're almost as bad as Bell. 🙄