Vidéotron Outage Report in Gloucester, Ontario
No problems detected
If you are having issues, please submit a report below.
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Gloucester, Ontario
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Gloucester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
-
Internet (59%)
-
Wi-fi (19%)
-
TV (10%)
-
Total Blackout (6%)
-
E-mail (5%)
-
Phone (2%)
Live Outage Map Near Gloucester, Ontario
The most recent Vidéotron outage reports came from the following cities: Gatineau and Ottawa.
| City | Problem Type | Report Time |
|---|---|---|
 Gatineau |
Internet | |
| Ottawa |
TV | |
| Ottawa |
Internet | |
| Ottawa |
Internet | |
| Ottawa |
Internet | |
| Ottawa |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Gloucester, Ontario
Latest outage, problems and issue reports in Gloucester and nearby locations:
-
Jessica Lavoie
(@MadameDanis) reported
from
Gatineau, Québec
@Videotron Today my family and I were helped by a young lady by JouJou. She went above and beyond as a customer services representative, my daughter started to be fed up of being in her stroller and Joujou took her played with her watched movies on her tablet with her.
-
🇨🇦Dean Hoisak🇨🇦
(@CdnAvSpotter) reported
from
Ottawa, Ontario
@RSwartz2013 @WeatherLandG I'm with Videotron, no issues except my phone is connected to a tower across the river in Quebec, about 10km away. The Rogbellus tower 1km away is showing offline.
-
Gilles Monvoisin
(@3_punch) reported
from
Gatineau, Québec
So @Videotron sent a collection agency to collect $$ from my 84yr old with ALS for not returning his cablebox. The issue is that the tech who installed the box put a lock on it and we could not remove. I explained to videotron reps but they just want $$ #greedy
-
͏ Ⲙⲉⳑⲇⲛⲓⲉ
(@LaLouveRK) reported
from
Gatineau, Québec
@Videotron I'm not gonna wait an hour on the phone, sorry.. so are all the other citizens that are in deep shit.
-
Dziekan Hojsak 🇨🇦
(@CdnAvSpotter) reported
from
Ottawa, Ontario
@itsreallypaulh @myworldtaw I agree Videotron plans and customer service is great. We have 4 phones with them, each with 20GB/month +100GB extra per year, for $45 per phone
-
Paul Morneau
(@Paul_Morneau) reported
from
Ottawa, Ontario
.@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices.
-
Allie MacAlister
(@AllieKnitNinja) reported
from
Ottawa, Ontario
@brianjpapineau I went from Wind/Freedom to Koodo and never looked back, but I hear good things about Videotron.
-
Michèle 🏡 😷 🎃 #wearshermask
(@ottawadeafgirl) reported
from
Ottawa, Ontario
@Videotron As you can see from my handle I don’t hear very well...telephone service is not great for me.
-
Paul Morneau
(@Paul_Morneau) reported
from
Ottawa, Ontario
.@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices. #Videotron
-
johnefrancis🇨🇦
(@johnefrancis) reported
from
Ottawa, Ontario
Hey @Videotron, the tech support handle shown in the customer centre app @videotron24_7 doesn't seem to exist.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
-
Commissioner Miner
(@fanCRTCProfling) reported
I said go to the #CCTS cuz I am at a loss as to why Videotron is refusing her service. I mean she's 75-yrs old. After fighting she said she is doing what I said but refuses to say she is 75-yrs old. I told her this is important to be document how seniors are treated. #CRTC
-
Jennifer Quaid
(@quaid_jennifer) reported
There are tons of resellers in wireline - no need to invest capital to build own network. Videotron does not need to build its own facilities. Crampton pushes further: is it not true that bundling of wireline and wireless is a key part of Rogers deal?
-
Bianca
(@Biamurr) reported
@Videotron No. I think this needs to be public. 4 days no Internet and that's in the 3 to 4 weeks of my Internet dropping SINCE November 21st. I have all the call logs and phone calls are recorded by you guys, so there's no private here. You guys like to dig graves and bury ****.
-
Al
(@moviesbbq) reported
from
Ottawa, Ontario
@Videotron when will support esims?
-
Connie #ClimateEmergencyIsReal
(@penner_connie) reported
@RagingLibNana @TheJenRollins I'm a Shaw customer too going way back to when they took over Videotron 70s, but everything I am reading says Telus is superior is Speed and reliability. I'm still debating, they are offering a 55" TV but I'm not getting cable do I still want a big TV where would I put stage lol
-
BootsCAN
(@boots_can) reported
@mndamico @Canadaguy20700 Videotron that's the first problem , NHL does not want PKP in the ownership group. Houston will be the next team way too much $$$$ in Texas ..
-
PAT-TRIX
(@PATTRIXGG) reported
@Videotron I love getting 90mbps instead of 450 and being unable to reach customer service :)
-
Manuel Pizarro
(@pizarrock) reported
@Videotron is the site and the app down? I can't login for more than 48hs now
-
yu hang
(@yuvn6711) reported
@TELUSsupport Can you help me to transfer my number from videotron to telus? I called your service center and went to a store to get help, no one knows how.
-
Vlad Catrinescu
(@vladcatrinescu) reported
Hey @Videotron - Internet down for the past 30 minutes? Any general outage?