Vidéotron Outage Report in Gloucester, Ontario

Problems in the last 24 hours in Gloucester, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Gloucester, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

• Internet (60%)
• Wi-fi (18%)
• TV (8%)
• Total Blackout (7%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Gloucester, Ontario

The most recent Vidéotron outage reports came from the following cities: Ottawa, and Gatineau.

City	Problem Type	Report Time
Ottawa	Total Blackout	9 days ago
Gatineau	Internet	15 days ago
Ottawa	TV	19 days ago
Ottawa	Internet	20 days ago
Ottawa	Internet	20 days ago
Ottawa	Internet	22 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Gloucester, Ontario

Latest outage, problems and issue reports in Gloucester and nearby locations:

• 
  johnefrancis🇨🇦 (@johnefrancis) reported 6 minutes ago from Ottawa, Ontario

  Hey @Videotron, the tech support handle shown in the customer centre app @videotron24_7 doesn't seem to exist.

• 
  Allie MacAlister (@AllieKnitNinja) reported 10 minutes ago from Ottawa, Ontario

  @brianjpapineau I went from Wind/Freedom to Koodo and never looked back, but I hear good things about Videotron.

• 
  Gilles Monvoisin (@3_punch) reported 29 minutes ago from Gatineau, Quebec

  So @Videotron sent a collection agency to collect $$ from my 84yr old with ALS for not returning his cablebox. The issue is that the tech who installed the box put a lock on it and we could not remove. I explained to videotron reps but they just want $$ #greedy

• 
  Paul Morneau (@Paul_Morneau) reported 32 minutes ago from Ottawa, Ontario

  .@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Melanie (@MelKay514) reported 7 minutes ago

  So.......@videotron disconnected my 76yr old mothers phone line by mistake, gave her line to someone else & they don’t want to reconnect her line cause it would ‘inconvenience’ their new customer smh! 2 months dealing w/ customer service and no resolve! This BS is unacceptable!

• 
  The First Archangel (@Time5billionAD) reported 10 minutes ago

  @pierreluc_leb @Bell Videotron might not be the solution. I have videotron. My recorder is designed to record 8 channels simultaneously, but it doesn't work. I can only record 2 channels.

• 
  Fha Gauthier (@voilalasoupe) reported 14 minutes ago from Laval, Quebec

  Thanks to the @Videotron Twitter team for the follow up and taking charge of my case when the call center was no able to do it. Really appreciate the help and resolution.

• 
  Chuck from 🇨🇦 (@chuckfromcanada) reported 16 minutes ago

  @Videotron in the past 2 months you have sent me notifications that you are taken away my TV call display and BBC Canada, costs go up my services goes down. #notimpressed

• 
  Ian K. Rogers ikr?╭ರ_ಠ (@greynotgrey) reported 17 minutes ago

  On the subject of bait & switch ... #videotron phone agent reduces my bill by $15/m (good) & says they're sending me a Samsung A21 as a thankyou... turns out she renewed my 2-yr contract! SHE LITERALLY NEVER SAID THIS WAS RENEWING, I would have negotiated a better phone :( #scam

• 
  Curtis (@cuto8) reported 19 minutes ago

  @Videotron when will #eSIM support arrive on #Videotron network?

• 
  M▼RKDIEZ (@markdiez514) reported 19 minutes ago from Montréal, Quebec

  @Videotron what’s going on with your internet wtf?!?!?

• 
  ✨ Bratz (@_PrincessssD) reported 19 minutes ago

  @Videotron The only way you can help me is if you refund me the rest of “MY” Money

• 
  Bicycle Seen 🍂 🚴‍♂️ (@frpaul1) reported 22 minutes ago

  @bikeviewca @Videotron @CapitalWard yeah, speeding to "make the light" is a problem that can have dire consequented. When a collision does happen, it's often treated as an oopsie because most of the time they get away with it and it was just bad luck that a collision happened.

• 
  REV TV Canada (@revtvcanada) reported 23 minutes ago

  @marbou78 @ASCoC @Videotron Thank you for this; it’s insightful and will help. Thanks again for your time. We have a lot of information now and we have a better understanding of where the “breakdown” of communication may be occurring. Ultimately it appears the third-party isn’t imputing data given to them.