Vidéotron Outage Report in Gloucester, Ontario
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Gloucester, Ontario
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Gloucester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (71%)
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Wi-fi (11%)
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TV (8%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Gloucester, Ontario
The most recent Vidéotron outage reports came from the following cities: Ottawa and Gatineau.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Total Blackout | |
| Ottawa |
Internet | |
| Ottawa |
Internet | |
| Gatineau |
Internet | |
| Ottawa |
Wi-fi | |
| Ottawa |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Gloucester, Ontario
Latest outage, problems and issue reports in Gloucester and nearby locations:
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͏ Ⲙⲉⳑⲇⲛⲓⲉ
(@LaLouveRK) reported
from
Gatineau, Québec
@Videotron I'm not gonna wait an hour on the phone, sorry.. so are all the other citizens that are in deep shit.
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Gilles Monvoisin
(@3_punch) reported
from
Gatineau, Québec
So @Videotron sent a collection agency to collect $$ from my 84yr old with ALS for not returning his cablebox. The issue is that the tech who installed the box put a lock on it and we could not remove. I explained to videotron reps but they just want $$ #greedy
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Jessica Lavoie
(@MadameDanis) reported
from
Gatineau, Québec
@Videotron Today my family and I were helped by a young lady by JouJou. She went above and beyond as a customer services representative, my daughter started to be fed up of being in her stroller and Joujou took her played with her watched movies on her tablet with her.
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Paul Morneau
(@Paul_Morneau) reported
from
Ottawa, Ontario
.@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices.
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Allie MacAlister
(@AllieKnitNinja) reported
from
Ottawa, Ontario
@brianjpapineau I went from Wind/Freedom to Koodo and never looked back, but I hear good things about Videotron.
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🇨🇦Dean Hoisak🇨🇦
(@CdnAvSpotter) reported
from
Ottawa, Ontario
@RSwartz2013 @WeatherLandG I'm with Videotron, no issues except my phone is connected to a tower across the river in Quebec, about 10km away. The Rogbellus tower 1km away is showing offline.
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johnefrancis🇨🇦
(@johnefrancis) reported
from
Ottawa, Ontario
Hey @Videotron, the tech support handle shown in the customer centre app @videotron24_7 doesn't seem to exist.
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Paul Morneau
(@Paul_Morneau) reported
from
Ottawa, Ontario
.@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices. #Videotron
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Michèle 🏡 😷 🎃 #wearshermask
(@ottawadeafgirl) reported
from
Ottawa, Ontario
@Videotron As you can see from my handle I don’t hear very well...telephone service is not great for me.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Ian Littman
(@iansltx) reported
@saschasegan Videotron contiguity with Rogers is a little better, but not perfect, and I don't know why they'd even bother with the 10 MHz they got in some cases, unless it's to force other carriers in-area to network-share.
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Jean-Luc Hurlbut
(@Deadly_JSay) reported
@Videotron fix your DNS server pls. I'm getting a lot of name not resolved errors and Apex Legends doesn't work on your DNS anymore. I had to change to Google's DNS but every new device I use has issues. Maybe propagation is broken or something.
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Rachel Pedersen
(@rachelpedersen) reported
@Videotron charged me $35 extra for a fee that was waived on my contract. Talked with customer service and the fee was fixed on their end but apparently I cannot see it on my end 🤔🤔🤔 does that not seem suspicious
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Pathfinder⚡
(@Pathfinder) reported
Hey @Videotron you have a full internet outage in my whole neighborhood in #Montreal right now for over 2 hours, and your CSR has no ETA for me for when it will be fixed. This is unacceptable.
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Sam Meikle
(@SammyM12) reported
@Videotron is internet down in Montreal ?
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Sean Lloyd
(@SeanLloyd93) reported
from
Montréal, Québec
@Bell_Support I'll need someone to reach me very soon or I will be calling @Videotron tomorrow. Never have I had such bad service
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Tom_pharma 💉💉🌈
(@tom_pharma) reported
Who should I trust ? @Videotron telling me that @koodo made incomplet phone number transfert or koodo saying I had never say yes to the text message to confirm I want to leave them... (but I did) 😒... Bad service when I speak to @koodo
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Scott Troudt
(@VeryScott) reported
@iPhoneinCanada That’s ok! @Videotron will be that 4th player to force competition and lower prices. Bell sucks.
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Christopher Macdonald
(@ANN_Ed) reported
My internet provider (@Videotron ) has pretty much screwed my entire week, with 5 bloody outages in 7 days. When I called them about it, they told me that I could upgrade to a more expensive service that wouldn't suffer from this.
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Pathfinder⚡
(@Pathfinder) reported
@Videotron When my power goes out for unplanned reasons, @hydroquebec is able to give ab ETA on when their service will be restored. They even provide an outage map to track progress. Internet is just as vital a service as electricity.