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Vidéotron

Vidéotron outages and service status in Gloucester, Ontario

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Full Outage Map
  • Vidéotron generated 0 outage signals in the last 24 hours around Gloucester, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Gloucester, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Gloucester, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Gloucester, Ontario

The most recent Vidéotron outage reports came from the following cities: Ottawa, and Gatineau.

CityProblem TypeReport Time
Ottawa Internet 17 days ago
Ottawa Internet 17 days ago
Ottawa Total Blackout 2 months ago
Gatineau Internet 2 months ago
Ottawa TV 2 months ago
Ottawa Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Gloucester, Ontario

Latest outage, problems and issue reports in Gloucester and nearby locations:

  • CdnAvSpotter
    Dziekan Hojsak 🇨🇦 (@CdnAvSpotter) reported from Ottawa, Ontario

    @itsreallypaulh @myworldtaw I agree Videotron plans and customer service is great. We have 4 phones with them, each with 20GB/month +100GB extra per year, for $45 per phone

  • AllieKnitNinja
    Allie MacAlister (@AllieKnitNinja) reported from Ottawa, Ontario

    @brianjpapineau I went from Wind/Freedom to Koodo and never looked back, but I hear good things about Videotron.

  • LaLouveRK
    ͏ Ⲙⲉⳑⲇⲛⲓⲉ (@LaLouveRK) reported from Gatineau, Quebec

    @Videotron I'm not gonna wait an hour on the phone, sorry.. so are all the other citizens that are in deep shit.

  • MadameDanis
    Jessica Lavoie (@MadameDanis) reported from Gatineau, Quebec

    @Videotron Today my family and I were helped by a young lady by JouJou. She went above and beyond as a customer services representative, my daughter started to be fed up of being in her stroller and Joujou took her played with her watched movies on her tablet with her.

  • moviesbbq
    Al (@moviesbbq) reported from Ottawa, Ontario

    @Videotron when will support esims?

  • 3_punch
    Gilles Monvoisin (@3_punch) reported from Gatineau, Quebec

    So @Videotron sent a collection agency to collect $$ from my 84yr old with ALS for not returning his cablebox. The issue is that the tech who installed the box put a lock on it and we could not remove. I explained to videotron reps but they just want $$ #greedy

  • Hobbit1969
    Front Line Red Shirt (@Hobbit1969) reported from Gatineau, Quebec

    @BigBadW0lf4Life @GreatestUncle42 @seanferrick So did I...yeah that's weird. I'm in Quebec, I have Videotron. Maybe your provider lost the signal momentarily

  • moviesbbq
    Al (@moviesbbq) reported from Ottawa, Ontario

    @Videotron when will you support esims?

  • Paul_Morneau
    Paul Morneau (@Paul_Morneau) reported from Ottawa, Ontario

    .@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices.

  • CdnAvSpotter
    🇨🇦Dean Hoisak🇨🇦 (@CdnAvSpotter) reported from Ottawa, Ontario

    @RSwartz2013 @WeatherLandG I'm with Videotron, no issues except my phone is connected to a tower across the river in Quebec, about 10km away. The Rogbellus tower 1km away is showing offline.

  • johnefrancis
    johnefrancis🇨🇦 (@johnefrancis) reported from Ottawa, Ontario

    Hey @Videotron, the tech support handle shown in the customer centre app @videotron24_7 doesn't seem to exist.

  • ottawadeafgirl
    Michèle 🏡 😷 🎃 #wearshermask (@ottawadeafgirl) reported from Ottawa, Ontario

    @Videotron As you can see from my handle I don’t hear very well...telephone service is not great for me.

  • Paul_Morneau
    Paul Morneau (@Paul_Morneau) reported from Ottawa, Ontario

    .@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices. #Videotron

  • penseur_logique
    Jeff 🇨🇦 🇺🇦 5x Vaxxed (3 Pf,2Mod) (@penseur_logique) reported from Ottawa, Ontario

    @caiobchi @cmaconthehill @CityNewsKIT Videotron competition lowered prices in Quebec. Much like MTS + Sasktel did in MB / SK. Competition for the big 3. Videotron has service outside of QC, in Ottawa, same prices as QC. The big 3 and their flanker brands would not match prices of Videotron in Ottawa. We switched.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Marigakaa
    ⭐️Marigaka⭐️|| 🎂BIRTHDAY MONTH 🎂 (@Marigakaa) reported

    @DaxerAivi It actually finish downloading during the night😭 Bro Vidéotron SUCKS

  • Revilomtl
    GOrevilo🏒🇨🇦🚲 (@Revilomtl) reported

    @Videotron outage in the H9X 3B6 area since 11 am. Please help I can't work.

  • ArcticFoxHiro
    🐾 Flynn 🦊 🔜 FD 🐾 (@ArcticFoxHiro) reported

    @JustNoOne3001 @yellmapper Just went to Ottawa and picked up n66 and a fuckton of B7 on telus Like, 20mhz of 7, another 20mhz of 7, 20mhz of 2, 15mhz of 66, 30mhz of n66 according to service mode. I didn't even know band 66 was that wide, nevermind having Rogers and Vidéotron also using spectrum

  • tgirliebri
    Bri 💖🏳️‍⚧️ (@tgirliebri) reported

    And all 3 also operate under their own names So you got a total of 9 different carriers, but in reality it's actually 3 Videotron, Freedom, and Sasktel are the only independent cell providers in Canada There was MTS (Manitoba Telecom Service) but Bell took them over in 2017

  • monkski252
    🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported

    @jacquesbegood @Videotron I was told by customer service that updates are being loaded so this may be a problem for a few weeks

  • johnmeloche
    John Meloche (@johnmeloche) reported

    @Videotron you guys having issues?

  • somaeck
    James Somaeck (@somaeck) reported

    In her response, she had made clear she was not trying to minimize what I was saying, but she said that my issues were "non-issues". She followed up by saying that if I stick with @Videotron, #eSim should be supported by the time I finish my contract in 2024. Seriously? 6/9

  • MTLDaniel
    Daniel (@MTLDaniel) reported

    @lumpybag @Videotron You're going to switch to Bell? LOL..I guess you have no clue how bad they are. I left bell 20 years ago...best thing ever! Videotron's customer service is much better, you know, you can also call instead of messaging them on twitter.

  • curious6720
    Tina (@curious6720) reported

    No internet #videotron Down since 7:00 p.m.

  • somaeck
    James Somaeck (@somaeck) reported

    To end this thread, I'd ask @Videotron: 1) Is there a plan to implement #eSim? Don't simply say it's not available -- we know that! The question is whether there is a plan? 2) If "yes" to #1, what is the timeline to rollout? Saying it's a "non-issue" just doesn't cut it. 9/9