Vidéotron Outage Report in Gloucester, Ontario

Problems in the last 24 hours in Gloucester, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Gloucester, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

• Internet (60%)
• Wi-fi (18%)
• TV (8%)
• Total Blackout (7%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Gloucester, Ontario

The most recent Vidéotron outage reports came from the following cities: Ottawa, and Gatineau.

City	Problem Type	Report Time
Ottawa	Total Blackout	9 days ago
Gatineau	Internet	14 days ago
Ottawa	TV	19 days ago
Ottawa	Internet	19 days ago
Ottawa	Internet	19 days ago
Ottawa	Internet	21 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Gloucester, Ontario

Latest outage, problems and issue reports in Gloucester and nearby locations:

• 
  Paul Morneau (@Paul_Morneau) reported 8 minutes ago from Ottawa, Ontario

  .@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices. #Videotron

• 
  Gilles Monvoisin (@3_punch) reported 17 minutes ago from Gatineau, Quebec

  So @Videotron sent a collection agency to collect $$ from my 84yr old with ALS for not returning his cablebox. The issue is that the tech who installed the box put a lock on it and we could not remove. I explained to videotron reps but they just want $$ #greedy

• 
  Allie MacAlister (@AllieKnitNinja) reported 32 minutes ago from Ottawa, Ontario

  @brianjpapineau I went from Wind/Freedom to Koodo and never looked back, but I hear good things about Videotron.

• 
  johnefrancis🇨🇦 (@johnefrancis) reported 40 minutes ago from Ottawa, Ontario

  Hey @Videotron, the tech support handle shown in the customer centre app @videotron24_7 doesn't seem to exist.

• 
  Paul Morneau (@Paul_Morneau) reported 48 minutes ago from Ottawa, Ontario

  .@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices.

• 
  ͏ Ⲙⲉⳑⲇⲛⲓⲉ (@LaLouveRK) reported 55 minutes ago from Gatineau, Quebec

  @Videotron I'm not gonna wait an hour on the phone, sorry.. so are all the other citizens that are in deep shit.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rohit Rawat (@rawatrocks2008) reported 1 minute ago

  @Videotron I am using a Rogers network to tell you that I am facing internet issues.

• 
  andrew quenneville (@AndrewTechDude) reported 5 minutes ago

  @Videotron even my phone LTE is down

• 
  Sophie-Anne B. (@SophieAnneB) reported 5 minutes ago

  Videotron down in Gatineau. How am I supposed to work?

• 
  Peepee Poopoo (@PeepeeP09727232) reported 5 minutes ago

  @maelgraham @YanVxnom @Videotron Fizz is videotron bro. I'm on fizz and my internet is down

• 
  Janet (@ottcdrfurniture) reported 6 minutes ago

  @Videotron Hey guys it’s cold outside and my teleportation equipment came with my upgrade to Helix which is now not working... Get moving or I will have to take my car to the Metro which will require me to go outside:-) But seriously, you don’t go down often. Thanks for the update.

• 
  Foureyedhuman (@Foureyedhuman2) reported 9 minutes ago

  @ElephantStoneHQ @Videotron change up your dns to 8.8.8.8 and you'll be fine. i have the same problem.

• 
  Ken Quinn (@kwquinn) reported 12 minutes ago

  @mayq2012 @Videotron @francoislegault There's a major outage going on. So even if you reached Videotron you'd likely end up in voicemail hell and no further ahead. All I can say is be patient.

• 
  Trevor Roberson (@JokeSins) reported 16 minutes ago

  @Videotron Is this just an issue in Laval? Asked a few people from Montreal that use Videotron and their services are just fine. Their phone line doesn't seem to work either at least for us.

• 
  Patrick Loyer (@patloyer) reported 18 minutes ago

  @Videotron Even customer service phone number and tech support down

• 
  moki (@canadiancapers) reported 20 minutes ago

  @videotron what’s up with the major outage? Can’t get through. Can’t get work done. Not a happy camper. At all.