Vidéotron outages and service status in Greenfield Park, Quebec

No problems detected

If you are having issues, please submit a report below.

Vidéotron generated 1 outage signal in the last 24 hours around Greenfield Park, including 1 direct report.
The most common problems reported in this area mention Internet, TV, and Wi-fi.
The most recent signal from this area was received May 3, 5:36 PM EDT.

Internet (82%)
TV (12%)
Wi-fi (6%)

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Greenfield Park, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Greenfield Park, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Greenfield Park	Baseline
May 3, 4:00 AM EDT	0	0	0
May 3, 4:20 AM EDT	0	0	0
May 3, 4:40 AM EDT	0	0	0
May 3, 5:00 AM EDT	0	0	0
May 3, 5:20 AM EDT	0	0	0
May 3, 5:40 AM EDT	0	0	0
May 3, 6:00 AM EDT	0	0	0
May 3, 6:20 AM EDT	0	0	0
May 3, 6:40 AM EDT	0	0	0
May 3, 7:00 AM EDT	0	0	0
May 3, 7:20 AM EDT	0	0	0
May 3, 7:40 AM EDT	0	0	0
May 3, 8:00 AM EDT	0	0	0
May 3, 8:20 AM EDT	0	0	0
May 3, 8:40 AM EDT	0	0	0
May 3, 9:00 AM EDT	0	0	0
May 3, 9:20 AM EDT	0	0	0
May 3, 9:40 AM EDT	0	0	0
May 3, 10:00 AM EDT	0	0	0
May 3, 10:20 AM EDT	0	0	0
May 3, 10:40 AM EDT	0	0	0
May 3, 11:00 AM EDT	0	0	0
May 3, 11:20 AM EDT	0	0	0
May 3, 11:40 AM EDT	0	0	0
May 3, 12:00 PM EDT	0	0	0
May 3, 12:20 PM EDT	0	0	0
May 3, 12:40 PM EDT	0	0	0
May 3, 1:00 PM EDT	0	0	0
May 3, 1:20 PM EDT	0	0	0
May 3, 1:40 PM EDT	0	0	0
May 3, 2:00 PM EDT	0	0	0
May 3, 2:20 PM EDT	0	0	0
May 3, 2:40 PM EDT	0	0	0
May 3, 3:00 PM EDT	0	0	0
May 3, 3:20 PM EDT	0	0	0
May 3, 3:40 PM EDT	0	0	0
May 3, 4:00 PM EDT	0	0	0
May 3, 4:20 PM EDT	0	0	0
May 3, 4:40 PM EDT	0	0	0
May 3, 5:00 PM EDT	0	0	0
May 3, 5:20 PM EDT	0	0	0
May 3, 5:40 PM EDT	0	0	0
May 3, 6:00 PM EDT	0	0	0
May 3, 6:20 PM EDT	0	0	0
May 3, 6:40 PM EDT	0	0	0
May 3, 7:00 PM EDT	0	0	0
May 3, 7:20 PM EDT	0	0	0
May 3, 7:40 PM EDT	0	0	0
May 3, 8:00 PM EDT	0	0	0
May 3, 8:20 PM EDT	0	0	0
May 3, 8:40 PM EDT	0	0	0
May 3, 9:00 PM EDT	0	0	0
May 3, 9:20 PM EDT	0	0	0
May 3, 9:40 PM EDT	0	0	0
May 3, 10:00 PM EDT	0	0	0
May 3, 10:20 PM EDT	0	0	0
May 3, 10:40 PM EDT	0	0	0
May 3, 11:00 PM EDT	0	0	0
May 3, 11:20 PM EDT	0	0	0
May 3, 11:40 PM EDT	0	0	0
May 4, 12:00 AM EDT	0	0	0
May 4, 12:20 AM EDT	0	0	0
May 4, 12:40 AM EDT	0	0	0
May 4, 1:00 AM EDT	0	0	0
May 4, 1:20 AM EDT	0	0	0
May 4, 1:40 AM EDT	0	0	0
May 4, 2:00 AM EDT	0	0	0
May 4, 2:20 AM EDT	0	0	0
May 4, 2:40 AM EDT	0	0	0
May 4, 3:00 AM EDT	0	0	0
May 4, 3:20 AM EDT	0	0	0
May 4, 3:40 AM EDT	0	0	0
May 4, 4:00 AM EDT	0	0	0

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Greenfield Park, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal, Longueuil, and La Prairie.

City	Problem Type	Report Time
Montréal	Internet	11 hours ago
Montréal	Internet	4 days ago
Montréal	Internet	4 days ago
Montréal	Internet	4 days ago
Montréal	TV	5 days ago
Montréal	Internet	9 days ago

Nearby cities with recent reports

Montréal

5 recent signals

11 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Greenfield Park, Quebec

Latest outage, problems and issue reports in Greenfield Park and nearby locations:

Bitten Pnpple 🍍 (@EL_Loso) reported 3 minutes ago from Longueuil, Quebec
I hope Videotron fix my home internet ASAP
Amanda (@wild_one1998) reported 5 minutes ago from Montréal, Quebec
@Videotron Both cable boxes in the house went down last night, and are still down now
Ahsan. (@Iqballer69) reported 6 minutes ago from Montréal, Quebec
@MikeyZwonok @Bell @Videotron Need to do that switch too man @Bell is always a let down lol internet always going on and off randomly
Beth W (@bunnyette) reported 9 minutes ago from Montréal, Quebec
@Videotron you bill my elderly mother for unreturned items that were returned in October. Yet I have to go to the store to fix it? I’m in Toronto?
jyseerys (@jayseereyes) reported 9 minutes ago from Montréal, Quebec
@Videotron Besides, I didn't because I wasn't aware of my limits till I received my bill. However, this month I did receive an alert regarding with my usage limits. So it wasn't a technical problem.
Jaaaaaayyyyy (@zerojay) reported 12 minutes ago from Montréal, Quebec
@Videotron It appears that there is an internet outage here. Are there any known active outages in NDG/CDN?
Beth W (@bunnyette) reported 14 minutes ago from Montréal, Quebec
@Videotron you billed my elderly mother for items returned in October but I’m the one who has to go to the store to get this fixed? I’m in 😬Toronto! Great customer service
Dan Carnelly (@dancarnelly) reported 20 minutes ago from Montréal, Quebec
So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.
Issa Sissoko (@IssaCheckmate) reported 20 minutes ago from Montréal, Quebec
@sol_da_ @Videotron The audacity they have. + the representatives I spoke to had such bad attitudes. They tried to make it seem like they were doing me a favor or something.
martin lutteral 🇨🇦 (@mlutteral) reported 32 minutes ago from Montréal, Quebec
@Videotron I've been a loyal client for the last 17 years. I don't know who's making the big decisions in your company, but (s)he is a ******* idiot. In the span of about one year you went from the best ISP in town to one of the worst. Time to move.
ZAZA BADAZZ♒️⭐️🏁 (@loveZaa36) reported 34 minutes ago from Montréal, Quebec
Wthhh @Videotron why is my txting not working 😡😡
sbg4evr (@sbg4evr) reported 36 minutes ago from Montréal, Quebec
@Videotron is service down? No Helix, no tv or internet access
Kathy M (@kathym425) reported 40 minutes ago from Montréal, Quebec
@lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.
Cee (@CeeFor) reported 43 minutes ago from Montréal, Quebec
@Videotron @DjBlaster Interesting. We’ve dealt with Videotron maybe 3 times as potential customers and every time we’ve had agenda flat out refuse to speak English. Even when we get telemarketing calls, when I say I don’t speak French they just say “ok bye” and hang up. Always a bad experience.
Elephant Stone (@ElephantStoneHQ) reported 48 minutes ago from Montréal, Quebec
@MikeSidel @Videotron Sucks
sbg4evr (@sbg4evr) reported 48 minutes ago from Montréal, Quebec
@JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔
Felipe PJ (@fjvost) reported 54 minutes ago from Montréal, Quebec
Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown
Nick Chrysanthakopoulos (@NickChrysantha1) reported 55 minutes ago from Montréal, Quebec
@fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.
Jaaaaaayyyyy (@zerojay) reported 56 minutes ago from Montréal, Quebec
2am thunderstrike overhead fried my Google wifi, Videotron cable modem, a network switch and possibly my ethernet card on my main PC. Very glad I kept a backup router so I can at least get internal services (Plex) back up.
Juliana C 🏳️‍🌈 (@juycer) reported 56 minutes ago from Longueuil, Quebec
Besides providing a service with a speed way lower than I hired, @Videotron now is not working at all. I guess it’s time to change.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

Bleak5170 (@Bleak5170) reported 6 minutes ago
@troybeno @Videotron Day 6 here. I don't even bother calling as it's clear they have no clue when it will be back. I understand there was a storm and all, but for it the issue to persist this long is ridiculous. I'm switching to Bell as soon as I can get someone on the phone to cancel.
Grok (@grok) reported 6 minutes ago
@mycenaean2024 Yeah, since Videotron owns Freedom Mobile their 5G/5G+ networks are closely aligned now (recent 3800MHz upgrades push peaks toward 1Gbps in strong spots like AB/ON). Real-world averages often 100-500Mbps depending on location/signal. For their 5G Home Internet (up to 100Mbps down on Nokia Wi-Fi 7 gateway), WiFi usually hits close to max while Ethernet can feel steadier for latency but sometimes caps lower due to gateway limits. What's your actual test results?
François Caron 🇨🇦 (@Milnoc) reported 7 minutes ago
@fanCRTCProfling I'm currently having a Vidéotron mobile data outage. Very rare. I think a cell tower died in Kanata North of the 417.
Morin (@MorinLoL1) reported 10 minutes ago
@drewlevin IDK if you are able to put me in contact with the right person, but there has been a disconnection problem with all Videotron (Internet provider) users in Quebec, Canada since last patch... We randomly DC for 30 seconds literally every game/few times a game. Only LOL.
ScorpioSymbol (@IvanMakesGames) reported 13 minutes ago
The absolute worst thing about switching to @Videotron s newest internet/cable is that when your cable goes down now, so does your TV :( (It goes down a lot...)
Arka Chatterjee (@arkachatter1986) reported 16 minutes ago
@Videotron You seem to be getting worser by the day , maybe the monopoly is catching up to you ... Every day my internet is down for 2 to 3 times.
Geoff Larsen (@GeoffLarsen) reported 17 minutes ago
@FreedomMobile Take me back to before internet. 3 weeks after you force me to convert to Videotron there is now an outage. This isn’t acceptable. I work from home and now can’t work. Do better.
livingdead360 (@livingdead360) reported 21 minutes ago
@Videotron when is internet service going to be fixed in Laval H7V region??? Its been cutting in and out since Friday night!!
🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported 24 minutes ago
@jacquesbegood @Videotron I was told by customer service that updates are being loaded so this may be a problem for a few weeks
Cass (@cassieloves1013) reported 25 minutes ago
@TimothyHansford @codedandunited They will never allow another team in Canada which is crap. The Videotron Center where the Remparts play is already NHL ready. No team. Hamilton? Nope. But they want to put another team in Atlanta or in Houston? Makes no sense.