Vidéotron Outage Report in Greenfield Park, Montérégie, Québec

@NobuBergy @Videotron Damn times are hard out here!

@Videotron I've been a loyal client for the last 17 years. I don't know who's making the big decisions in your company, but (s)he is a ******* idiot. In the span of about one year you went from the best ISP in town to one of the worst. Time to move.

Videotron internet is down anyways so even if my modem was spared, I'd still be unable to work.

@Videotron is this the customer experience you want for your clients? So if I don’t have the money to pay $400 that I wasn’t supposed to be charged upfront, then you cut off my service and still leave me with the bill? This is none sense.

@Videotron It appears that there is an internet outage here. Are there any known active outages in NDG/CDN?

@Videotron you billed my elderly mother for items returned in October but I’m the one who has to go to the store to get this fixed? I’m in 😬Toronto! Great customer service

@sol_da_ @Videotron The audacity they have. + the representatives I spoke to had such bad attitudes. They tried to make it seem like they were doing me a favor or something.

@Videotron so, erm, you’re internet is down?

@Videotron you bill my elderly mother for unreturned items that were returned in October. Yet I have to go to the store to fix it? I’m in Toronto?

Besides providing a service with a speed way lower than I hired, @Videotron now is not working at all. I guess it’s time to change.

@Videotron You don't have a technical support. I've been waiting 45 minutes and nobody pick up. You are pathetic

@Videotron There's another blackout now,and I've been waiting on the phone for the last 20minutes. Tell me how your service doesn't suck again? Gassholes

@videotron no internet here at my home in NDG. Please fix

@Bell_Support I'll need someone to reach me very soon or I will be calling @Videotron tomorrow. Never have I had such bad service

Great. Videotron seems to be unstable. 3rd time losing connection today 🤌

Another internet blackout brought to you by the clowns at @Videotron The quality of their service has dropped to unbearable levels. ******* idiots

When a customer has a @videotron or @sympatico or @aol email 🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩

2am thunderstrike overhead fried my Google wifi, Videotron cable modem, a network switch and possibly my ethernet card on my main PC. Very glad I kept a backup router so I can at least get internal services (Plex) back up.

@Videotron internet seems to be down for folks in Hudson/St lazare

@Videotron Major outtage, support line down, and you suggest to "restart your modem" You bunch of pathetic clowns. Who was the idiot who decided to switch to helix? We were good before that ****. I have to move away from this crap

@Videotron internet issues again?

videotron employees the rudest customer sales agents! I want to report (Joseph #84899) #videotron

Some ******* moron at either @Videotron or some smaller company using their network cut the fibe cable to my apartment yesterday and installed it at another one next to mine I'm actually malding.

@lesleychestrman @BestBuyCanada Same here. Very bad service. So hard these days to get decent service... almost as bad as Bell and Videotron. 🥴

@David_Moscrop If you're in the Ottawa area, you can go with Videotron (and keep your 613 number). Customer service via their chat (rather than calling), and very, very reasonable plans.

In montreal, why is my internet down wifi and Ethernet??? @Videotron

@Videotron Why are we not receiving @CBCNews on channel 618 ... assuming you are having trouble with the broadcast signal, why not post a notice on the TV menu.

@Mr_Allen_Brown @mcclure111 Is quite similar here in Quebec. We have many small companies who use infrastructures from the two main providers : Bell and Videotron. Those smaller companies offer better price but lack stability. With Ebox I pay 60$/month for unlimited download, 10Mbps down/1.5 up, + modem.

Basically, this is an interest free loan to Videotron (auto-withdrawals w/ all forms of payment). Wonder how some people are going to pay rent, food or med's. People on these flankers are there due to affordability to begin with. #CRTC Then potential NSF issues affecting people

@KayleaPeres @omar___a1 A few weeks ago they said their system was down but yeah videotron is some of the worst wifi