Vidéotron Outage Report in Greenfield Park, Montérégie, Québec
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Problems in the last 24 hours in Greenfield Park, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Greenfield Park and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 03: Problems at Vidéotron
Vidéotron is having issues since 06:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet
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Wi-fi
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TV
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Total Blackout
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E-mail
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Phone
Live Outage Map Near Greenfield Park, Montérégie, Québec
The most recent Vidéotron outage reports came from the following cities: Montréal, Lachine, Laval, Longueuil, Boucherville, LaSalle, Saint-Constant, Sainte-Julie, Saint-Bruno-de-Montarville, La Prairie, Anjou, Chambly and Brossard.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.Vidéotron Issues Reports Near Greenfield Park, Québec
Latest outage, problems and issue reports in Greenfield Park and nearby locations:-
Beth W (@bunnyette) reported from Montréal, Québec
@Videotron you billed my elderly mother for items returned in October but I’m the one who has to go to the store to get this fixed? I’m in 😬Toronto! Great customer service
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Beth W (@bunnyette) reported from Montréal, Québec
@Videotron you bill my elderly mother for unreturned items that were returned in October. Yet I have to go to the store to fix it? I’m in Toronto?
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Brommelier (@jonjerkone) reported from Westmount, Québec
When a customer has a @videotron or @sympatico or @aol email 🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩
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Khai. 💉💉 💉 😷 (@sumtimw0ng) reported from Montréal, Québec
Great. Videotron seems to be unstable. 3rd time losing connection today 🤌
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Jaaaaaayyyyy (@zerojay) reported from Montréal, Québec
Videotron internet is down anyways so even if my modem was spared, I'd still be unable to work.
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Jaaaaaayyyyy (@zerojay) reported from Montréal, Québec
2am thunderstrike overhead fried my Google wifi, Videotron cable modem, a network switch and possibly my ethernet card on my main PC. Very glad I kept a backup router so I can at least get internal services (Plex) back up.
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Jaaaaaayyyyy (@zerojay) reported from Montréal, Québec
@Videotron It appears that there is an internet outage here. Are there any known active outages in NDG/CDN?
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Richard E Flanagan (@phosfiend) reported from Montréal, Québec
@Videotron internet seems to be down for folks in Hudson/St lazare
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martin lutteral 🇨🇦 (@mlutteral) reported from Montréal, Québec
@Videotron You don't have a technical support. I've been waiting 45 minutes and nobody pick up. You are pathetic
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martin lutteral 🇨🇦 (@mlutteral) reported from Montréal, Québec
@Videotron There's another blackout now,and I've been waiting on the phone for the last 20minutes. Tell me how your service doesn't suck again? Gassholes
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martin lutteral 🇨🇦 (@mlutteral) reported from Montréal, Québec
@Videotron I've been a loyal client for the last 17 years. I don't know who's making the big decisions in your company, but (s)he is a ******* idiot. In the span of about one year you went from the best ISP in town to one of the worst. Time to move.
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martin lutteral 🇨🇦 (@mlutteral) reported from Montréal, Québec
Another internet blackout brought to you by the clowns at @Videotron The quality of their service has dropped to unbearable levels. ******* idiots
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martin lutteral 🇨🇦 (@mlutteral) reported from Montréal, Québec
@Videotron Major outtage, support line down, and you suggest to "restart your modem" You bunch of pathetic clowns. Who was the idiot who decided to switch to helix? We were good before that ****. I have to move away from this crap
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KitEdotca (@KittEdotca) reported from Westmount, Québec
@Videotron so, erm, you’re internet is down?
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Sean Lloyd (@SeanLloyd93) reported from Montréal, Québec
@Bell_Support I'll need someone to reach me very soon or I will be calling @Videotron tomorrow. Never have I had such bad service
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Issa Sissoko (@IssaCheckmate) reported from Montréal, Québec
@sol_da_ @Videotron The audacity they have. + the representatives I spoke to had such bad attitudes. They tried to make it seem like they were doing me a favor or something.
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Issa Sissoko (@IssaCheckmate) reported from Montréal, Québec
@Videotron is this the customer experience you want for your clients? So if I don’t have the money to pay $400 that I wasn’t supposed to be charged upfront, then you cut off my service and still leave me with the bill? This is none sense.
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Issa Sissoko (@IssaCheckmate) reported from Montréal, Québec
@Videotron said this kind of thing happens (often?) & that the only option I have is to accept their “courtesy” of $75 and pay the rest otherwise i will receive late fees and eventually they will cut off my service and come get the equipment but that I would still have to pay.
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Issa Sissoko (@IssaCheckmate) reported from Montréal, Québec
@Videotron still charged me upfront $388+ tax with installation fees of $60 even though I chose to pay in $12 for 24 months. When my bill came out on July 9th, I called customer service. They told me it was a mistake and that they would see what they could do. Lol
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Issa Sissoko (@IssaCheckmate) reported from Montréal, Québec
I switched to @Videotron on June 8th 2021. They offered their high speed internet service, Helix with no installation fees. They gave me 2 options: - Pay for equipment upfront: $388+ tax OR - Pay $12 + tax/month for 24 months. I went with the 2nd option. But guess what?
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:-
Stressy Ressy 💙 (@RessyM) reported
And the sad thing is... The only thing that could possibly help things would be the Shaw/Rogers merging being denied, as well as the sale to Videotron... And somehow finding a way to get new independents to be created.. Cuz theres none but Teksavvy now.
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Nervous Climate Optimist (@z_ok_ny) reported
@mgeist @FP_Champagne Apparently they turned down a higher offer for Wind/Freedom from the original investment firm that started Wind. Seems likely they are intentionally picking Videotron because they know they won't give them real trouble
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TheLostDeiTy (@LostDei) reported
@Videotron Why is the Goddamn internet ALWAYS down. And even worse you always pretend like there is no problem. Zero transparency with your customers. I'm done with you guys after this contract.
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Mark Goldberg (@Mark_Goldberg) reported
The #CRTC rulings on Negotiated Agreements call for filing them on the public record. I wonder if the complaint about the Rogers - Videotron agreement is premature, given that until the deal closes, just as a matter of law, does an agreement even exist to be filed? Lawyers? 3/6
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BrushyHat (@Deadly_JSay) reported
@juycer @Videotron This happened to me when I was living in a place where all the places were piped through a single fiber and you could experience slowdowns at peak usage times. It really sucked tbh because nothing can be done and it's hard to blame them as you don't have proof. Network topology!
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Andrew (@andoy007) reported
@aguyswife1 You don’t even know what the deal is stop the garbage . Videotron out of Quebec will be the fourth do research before you post
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Campbell Patterson (@CPComm) reported
@quaid_jennifer How can the Minister signal he will likely approve the deal if Videotron buys Freedom and not know what enforceability mechanisms are required? It would be like a Chief Justice of a Competition Tribunal saying a decision needs to be expedited before he sees all the evidence.
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Commissioner Miner (@fanCRTCProfling) reported
And since Videotron is "facilities based" (heh) Videotron will save the day when Rogers goes down, right? RIGHT?
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Campbell Patterson (@CPComm) reported
@peternowak How will the Minister monitor, report, and enforce violations? What remedies will there be for subscribers? For what period of time are the Minister's orders in effect? What are the consequences if Rogers and Videotron fail to follow the Minister's order?
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Simon Lockie (@LockieSimon) reported
The focus on enforceability of the @FP_Champagne conditions misses the mark: the conditions themselves are irrelevant to solving the actual problem, ie that Canada's wireless markets (including Quebec) are the least competitive in the world, and Videotron simply won't change that