Vidéotron Outage Report in Howick, Montérégie, Québec
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Howick, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Howick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (68%)
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Wi-fi (13%)
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TV (10%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Howick, Montérégie, Québec
The most recent Vidéotron outage reports came from the following cities: Montréal and Mercier.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
Total Blackout | |
| Montréal |
Internet | |
| Montréal |
Total Blackout | |
| Montréal |
Wi-fi | |
| Montréal |
TV | |
| Montréal |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vidéotron Issues Reports Near Howick, Québec
Latest outage, problems and issue reports in Howick and nearby locations:
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martin lutteral 🇨🇦
(@mlutteral) reported
from
Montréal, Québec
@Videotron Major outtage, support line down, and you suggest to "restart your modem" You bunch of pathetic clowns. Who was the idiot who decided to switch to helix? We were good before that ****. I have to move away from this crap
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Felipe PJ
(@fjvost) reported
from
Montréal, Québec
Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown
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sbg4evr
(@sbg4evr) reported
from
Montréal, Québec
@Videotron is service down? No Helix, no tv or internet access
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Droussy 🎙🔥
(@DroussyBabe) reported
from
Montréal, Québec
Fix this **** Now !! @Videotron #enjeuxmajeurs
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Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
@Videotron said this kind of thing happens (often?) & that the only option I have is to accept their “courtesy” of $75 and pay the rest otherwise i will receive late fees and eventually they will cut off my service and come get the equipment but that I would still have to pay.
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Elephant Stone
(@ElephantStoneHQ) reported
from
Montréal, Québec
@MikeSidel @Videotron Sucks
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Elephant Stone
(@ElephantStoneHQ) reported
from
Montréal, Québec
Anyone else having @Videotron internet issues?
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Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
I switched to @Videotron on June 8th 2021. They offered their high speed internet service, Helix with no installation fees. They gave me 2 options: - Pay for equipment upfront: $388+ tax OR - Pay $12 + tax/month for 24 months. I went with the 2nd option. But guess what?
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Nick Chrysanthakopoulos
(@NickChrysantha1) reported
from
Montréal, Québec
@fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.
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Sean Lloyd
(@SeanLloyd93) reported
from
Montréal, Québec
@Bell_Support I'll need someone to reach me very soon or I will be calling @Videotron tomorrow. Never have I had such bad service
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Kathy M
(@kathym425) reported
from
Montréal, Québec
@Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁
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Dan Carnelly
(@dancarnelly) reported
from
Montréal, Québec
So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.
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Kathy M
(@kathym425) reported
from
Montréal, Québec
@lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.
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Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
@sol_da_ @Videotron The audacity they have. + the representatives I spoke to had such bad attitudes. They tried to make it seem like they were doing me a favor or something.
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M▼RKDIEZ
(@markdiez514) reported
from
Montréal, Québec
@Videotron what’s going on with your internet wtf?!?!?
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Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
@Videotron still charged me upfront $388+ tax with installation fees of $60 even though I chose to pay in $12 for 24 months. When my bill came out on July 9th, I called customer service. They told me it was a mistake and that they would see what they could do. Lol
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khai
(@sumtimw0ng) reported
from
Montréal, Québec
Hm, Videotron Internet is unstable tonight...
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sbg4evr
(@sbg4evr) reported
from
Montréal, Québec
@JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔
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m@rie
(@mtn_carnet) reported
from
Montréal, Québec
@Videotron Service internet.
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Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
@Videotron is this the customer experience you want for your clients? So if I don’t have the money to pay $400 that I wasn’t supposed to be charged upfront, then you cut off my service and still leave me with the bill? This is none sense.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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raq
(@raquelhehe) reported
STP @Videotron fix your ****!!
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YoungCanadian
(@ygCAD) reported
@JiangYingxiao @Videotron Dont call for nothing Shirley , never lost power but internet doesn’t work since 2pm yesterday. Dont waste your time on the phone with them .
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Irene Levy
(@soyirenelevy) reported
.@Videotron we don't have internet service.... I am calling to technical and customer supoort numbers and they don't seem to work....
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Commissioner Miner
(@fanCRTCProfling) reported
Let me check the #CRTC outage website everyone knows of and which Videotron mocked in the secret side-consultation: Nope, nothing shows. Guess everything worked. haha kidding, couldn't load **** from the CRTC site Videotron, Freedom & Rogers wouldn't connect to the ******* net.
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beautytools4u
(@beautytools4u) reported
@Videotron No mobile services, or internet and landline. We are sitting ducks in Chateauguay. I had this tiny window to send a message. No way to call you for tech support.
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RuffBuzz™️|Project Advisor & Business Dev.
(@IncomesM) reported
@Videotron Hey my mobile data and cellular service is not working at all. Any recommendations ?
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Mr. J
(@t0xicsaurus_ttv) reported
@9ymw7dg2wm @Videotron My theory is that the entire tech team is playing on a private Minecraft server while ignoring that everyone has no internet. This way they get down time and can farm those minerals.
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Evan G
(@habskovalev) reported
@FloralCrissy @Videotron Many people are same on many networks. Mine is Fido and my signal goes on and off. My guess is networks even if working are overloaded from everyone trying to use them since the home cable and internet are out.
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Commissioner Miner
(@fanCRTCProfling) reported
Bell filed a #CRTC outage report. Just showed for me. Did Rogers? Did Videotron? Did Fido? Did Freedom? Any wholesalers? Any resellers?
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RuffBuzz™️|Project Advisor & Business Dev.
(@IncomesM) reported
@Mir69149778 @Videotron Problem is my mom took a turn for the worst today and I need an active line in case they call me to go to the hospital