Vidéotron Outage Report in L'Assomption, Lanaudière, Québec
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Problems in the last 24 hours in L'Assomption, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in L'Assomption and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet
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Wi-fi
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Total Blackout
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TV
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E-mail
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Phone
Live Outage Map Near L'Assomption, Lanaudière, Québec
The most recent Vidéotron outage reports came from the following cities: Montréal, Repentigny, Terrebonne, Mascouche, Saint-Antoine-sur-Richelieu, Contrecoeur, L'Assomption, Pointe-aux-Trembles and Repentigny.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.Vidéotron Issues Reports Near L'Assomption, Québec
Latest outage, problems and issue reports in L'Assomption and nearby locations:-
Issa Sissoko (@IssaCheckmate) reported from Montréal, Québec
@Videotron said this kind of thing happens (often?) & that the only option I have is to accept their “courtesy” of $75 and pay the rest otherwise i will receive late fees and eventually they will cut off my service and come get the equipment but that I would still have to pay.
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Nick Chrysanthakopoulos (@NickChrysantha1) reported from Montréal, Québec
@fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.
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Dan Carnelly (@dancarnelly) reported from Montréal, Québec
So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.
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Daniel McMahon (@danmac40) reported from Mascouche, Québec
@Videotron what’s going on no service on helix
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Issa Sissoko (@IssaCheckmate) reported from Montréal, Québec
@Videotron still charged me upfront $388+ tax with installation fees of $60 even though I chose to pay in $12 for 24 months. When my bill came out on July 9th, I called customer service. They told me it was a mistake and that they would see what they could do. Lol
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Issa Sissoko (@IssaCheckmate) reported from Montréal, Québec
@sol_da_ @Videotron The audacity they have. + the representatives I spoke to had such bad attitudes. They tried to make it seem like they were doing me a favor or something.
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sbg4evr (@sbg4evr) reported from Montréal, Québec
@JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔
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Issa Sissoko (@IssaCheckmate) reported from Montréal, Québec
@Videotron is this the customer experience you want for your clients? So if I don’t have the money to pay $400 that I wasn’t supposed to be charged upfront, then you cut off my service and still leave me with the bill? This is none sense.
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m@rie (@mtn_carnet) reported from Montréal, Québec
@Videotron Service internet.
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M▼RKDIEZ (@markdiez514) reported from Montréal, Québec
@Videotron what’s going on with your internet wtf?!?!?
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sbg4evr (@sbg4evr) reported from Montréal, Québec
@Videotron is service down? No Helix, no tv or internet access
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Kathy M (@kathym425) reported from Montréal, Québec
@Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁
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Sean Lloyd (@SeanLloyd93) reported from Montréal, Québec
@Bell_Support I'll need someone to reach me very soon or I will be calling @Videotron tomorrow. Never have I had such bad service
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Elephant Stone (@ElephantStoneHQ) reported from Montréal, Québec
Anyone else having @Videotron internet issues?
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khai (@sumtimw0ng) reported from Montréal, Québec
Hm, Videotron Internet is unstable tonight...
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Kathy M (@kathym425) reported from Montréal, Québec
@lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.
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Droussy 🎙🔥 (@DroussyBabe) reported from Montréal, Québec
Fix this **** Now !! @Videotron #enjeuxmajeurs
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Elephant Stone (@ElephantStoneHQ) reported from Montréal, Québec
@MikeSidel @Videotron Sucks
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Felipe PJ (@fjvost) reported from Montréal, Québec
Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown
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Issa Sissoko (@IssaCheckmate) reported from Montréal, Québec
I switched to @Videotron on June 8th 2021. They offered their high speed internet service, Helix with no installation fees. They gave me 2 options: - Pay for equipment upfront: $388+ tax OR - Pay $12 + tax/month for 24 months. I went with the 2nd option. But guess what?
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:-
Jeffery A Thomas 🇨🇦 (@JefferyThomas) reported
Gotta love @Bell. They won't bring gigabit fibe to our home but if we moved 91m up the street no problem. Stuck with @videotron for now. 😡 We need more competition in Canada for #HighSpeed Internet.
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(AZM) Muffled Sounds of Gorilla Violence (@pacanukeha) reported
Had an issue with my @videotron app - was geo restricted in Google Play but it seems it is because @GooglePlay makes it hard for apps like that to abide by multi-national T&S. ¯\_(ツ)_/¯ But CS went to the trouble of actually talking to devs and getting back to me which was nice
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Marc-Antoine Gendron (@magendron7) reported
@tedh13 @Videotron No service for me
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Chuck from 🇨🇦 (@chuckfromcanada) reported
@Videotron I have taken a vacation day to sit home and wait all frigging day , called you at 430 and you told me my equipement would be here within the hour...NOTHING. You are really making me want to cancel my tv,mobile and house service. #shitservice
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Coach Sharky (@SharkyFTN__) reported
@Videotron i have problems with my connection
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David the Dietitian (@SciBasedNutr) reported
@Videotron Tell that to @AdaMcVean who appears to not be able to get a refund because of poor customer service and/or shady practices.
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Ted Harman (@tedh13) reported
@Videotron Are you going to tweet when you have resolved the problem or do I just have to become INCREASINGLY FRUSTRATED by hitting refresh?
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TP Reseller (@1Neveroutgunned) reported
@Videotron Thanks for the quick reply, apparently there's an outage in the area.
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Chuck from 🇨🇦 (@chuckfromcanada) reported
@Videotron plus you tech support chat just disconnected me on your help page. #badbusiness
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matcha~ (@matchakitty_) reported
@ydnkm Yep, MTL and Videotron service for me. It’s dead