Vidéotron outages and service status in L'Assomption, Quebec

Problems in the last 24 hours in L'Assomption, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in L'Assomption, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near L'Assomption, Quebec

Latest outage, problems and issue reports in L'Assomption and nearby locations:

• 
  Daniel McMahon (@danmac40) reported 26 minutes ago from Mascouche, Quebec

  @Videotron what’s going on no service on helix

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mario Legendre (@marioleg25) reported 2 minutes ago

  @statusisdown Yes I am using my Rogers mobile Internet with my IPhone to write this message .The problems we have with our Vidéotron services , without TV , And without home internet .

• 
  Gさん (@jimmiwilkir) reported 7 minutes ago

  @Lenovo Either Lenovo cloud or someone is hacking into my internet on @Videotron . I moved the bios setting to USB first but network became the top item magically.

• 
  Kush Thaker (@kushthaker) reported 9 minutes ago

  why make seniors talk about chat assistance, why not a central regulated agent for all telecom service? duopoly + Videotron continue compete across country

• 
  Francis Taquin (@FrancisTaquin1) reported 10 minutes ago

  " Videotron warns: “When 3G is shut down, you will no longer be able to call 911 if you use a mobile phone or a SIM card that is not VoLTE compatible. This is already the case when you are travelling in the United States.” How to check your phone Freedom Mobile recommends dialing #TEST (#8378). If the call goes through, your phone is VoLTE-ready. If it doesn’t, you’ll need a newer phone and SIM card to stay connected. "

• 
  Commissioner Miner (@fanCRTCProfling) reported 12 minutes ago

  @BigBadJuan They want to charge for a service that was not &could not be delivered. There are still no reports from: -Videotron -Rogers -Freedom -Flanker brands -Resellers/wholesalers (Storm Internet aside)

• 
  Emmanuel (@GlitchTechFan) reported 16 minutes ago

  So can we just assume Videotron is incredibly lazy? Helix REFUSES to play on a Linux based system, and that's been the case ever since they phased Illico Web out! Get your damn platform working on Linux like two weeks ago!

• 
  Miss McSilly | Montréal, Qc (@MissMcSilly) reported 19 minutes ago from Renaud, Quebec

  If you decide to register your business and need a provider PLEASE DO NOT USE @Videotron They are the worst. Overpriced and their customer service is the worst. I’ve been on the line over 1h 30 and they keep transferring me like a ping pong ball! 🏓

• 
  somecanuckchick 🍁@somecanuckchick@mastodon.world (@somecanuckchick) reported 21 minutes ago

  @TekSavvyCSR @Videotron And we get to start the phone calls ALL OVER AGAIN tomorrow b/c @Videotron seems keen to NOT come back out despite screwing up the TPIA (but claiming a non-existant outage b/c we have cable TV) and forcing us to call TekSavvy instead of sending back the Vidéotron technician.

• 
  🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported 22 minutes ago

  @jacquesbegood @Videotron I was told by customer service that updates are being loaded so this may be a problem for a few weeks

• 
  Buck (@BuckPanic) reported 23 minutes ago

  @aybrowatchyrjet QC never seeing NHL hockey in videotron