Vidéotron Outage Report in L'Assomption, Lanaudière, Québec
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in L'Assomption, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in L'Assomption and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (63%)
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Wi-fi (16%)
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TV (11%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near L'Assomption, Lanaudière, Québec
The most recent Vidéotron outage reports came from the following cities: Montréal.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
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| Montréal |
Internet | |
| Montréal |
Wi-fi | |
| Montréal |
Internet | |
| Montréal |
Wi-fi | |
| Montréal |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vidéotron Issues Reports Near L'Assomption, Québec
Latest outage, problems and issue reports in L'Assomption and nearby locations:
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Cee
(@CeeFor) reported
from
Montréal, Québec
@Videotron @DjBlaster Interesting. We’ve dealt with Videotron maybe 3 times as potential customers and every time we’ve had agenda flat out refuse to speak English. Even when we get telemarketing calls, when I say I don’t speak French they just say “ok bye” and hang up. Always a bad experience.
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ZAZA BADAZZ♒️⭐️🏁
(@loveZaa36) reported
from
Montréal, Québec
Wthhh @Videotron why is my txting not working 😡😡
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Dan Carnelly
(@dancarnelly) reported
from
Montréal, Québec
So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.
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sbg4evr
(@sbg4evr) reported
from
Montréal, Québec
@Videotron is service down? No Helix, no tv or internet access
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Felipe PJ
(@fjvost) reported
from
Montréal, Québec
Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown
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jyseerys
(@jayseereyes) reported
from
Montréal, Québec
@Videotron No, but chat with a customer representative. Even her couldn't provide any solutions instead apologizing for the situation. Well, her apologizing is not what I need because it didn't solve the charges or any kind of that matter.
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Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
I switched to @Videotron on June 8th 2021. They offered their high speed internet service, Helix with no installation fees. They gave me 2 options: - Pay for equipment upfront: $388+ tax OR - Pay $12 + tax/month for 24 months. I went with the 2nd option. But guess what?
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sbg4evr
(@sbg4evr) reported
from
Montréal, Québec
@JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔
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M▼RKDIEZ
(@markdiez514) reported
from
Montréal, Québec
@Videotron what’s going on with your internet wtf?!?!?
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Kathy M
(@kathym425) reported
from
Montréal, Québec
@lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.
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Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
@Videotron still charged me upfront $388+ tax with installation fees of $60 even though I chose to pay in $12 for 24 months. When my bill came out on July 9th, I called customer service. They told me it was a mistake and that they would see what they could do. Lol
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m@rie
(@mtn_carnet) reported
from
Montréal, Québec
@Videotron Service internet.
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Elephant Stone
(@ElephantStoneHQ) reported
from
Montréal, Québec
Anyone else having @Videotron internet issues?
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Kathy M
(@kathym425) reported
from
Montréal, Québec
@Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁
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Daniel McMahon
(@danmac40) reported
from
Mascouche, Québec
@Videotron what’s going on no service on helix
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khai
(@sumtimw0ng) reported
from
Montréal, Québec
Hm, Videotron Internet is unstable tonight...
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jyseerys
(@jayseereyes) reported
from
Montréal, Québec
@Videotron Besides, I didn't because I wasn't aware of my limits till I received my bill. However, this month I did receive an alert regarding with my usage limits. So it wasn't a technical problem.
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Elephant Stone
(@ElephantStoneHQ) reported
from
Montréal, Québec
@MikeSidel @Videotron Sucks
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Nick Chrysanthakopoulos
(@NickChrysantha1) reported
from
Montréal, Québec
@fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.
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Droussy 🎙🔥
(@DroussyBabe) reported
from
Montréal, Québec
Fix this **** Now !! @Videotron #enjeuxmajeurs
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Ali Soltani
(@Aliiii25561585) reported
@Videotron Sainte-Julie still no service.
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chαneℓ☽
(@chanelchahine) reported
@Videotron Why is my helix wifi so slow these last few days? Never had an issue before this week.
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☽ муα мσση ☾ | $𝟴 𝗢𝗙
(@myamoonbaby) reported
Not going to lie, the human at Videotron was hot asf DAMN I was out there in my lazy fit looking like I just finished staying up all night to watch Ghostbusters
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B
(@benniboya_) reported
@malikilam_ @the_bluebottle @Videotron That sucks, means it’s probably an actual outage. Who knows when it’ll be back.
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Mark Goldberg
(@Mark_Goldberg) reported
"Videotron has proven to be the most successful regional wireless operator in Canada with full and deep-pocketed financial support from its parent" "vast majority of Freedom’s subscribers and Shaw’s overall subscribers are in Ontario where Shaw has no wireline operations"
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Commissioner Miner
(@fanCRTCProfling) reported
@jfmezei @Milnoc Landline is a susceptible to everything (tree's, power, poles falling etc). Power outage on landline Phone: Videotron has battery back-up on phones (supposed to last 8 hrs, but old batteries can deplete, can order another for ~$15), Bell is an $ option, ~35$ that no one buys. 1/2
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SAM 🇨🇦🇮🇪
(@iamsamsam72) reported
@sophiedurocher @mtlgazette @S_EFortin Things that are more Interesting than learning french: Watching paint dry. Waiting for water to boil. Getting a colonoscopy. Cutting my toe nails. Calling videotron support. Traffic lights. Peeling potatoes. ArriveCan. ...
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TheWheelofMarc
(@mowi0666) reported
I received an email Friday with an order for Wi-Fi pods which I never ordered. I called retention today to resolve all of this and get a credit for the missed appointment. I also explained this is a retention issue as Videotron quoted me 150 tax in for same services.
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Nicole Bacon
(@nbaconmk) reported
@Videotron are there any outages today? Having issues with my Fizz account
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Commissioner Miner
(@fanCRTCProfling) reported
.@TekSavvyBuzz, looking at 60-meg cable. 1) You are $75.95 + modem (to my knowledge, last I looked, I also have to pay more to remove your throttle) 2) Ebox is $50 modem included (I'd never buy Bell anyhow, even for free). 3) Videotron is ~$60 You don't make this easy for me.