Vidéotron outages and service status in L'Assomption, Quebec

Problems in the last 24 hours in L'Assomption, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in L'Assomption, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

• Internet (59%)
• Wi-fi (19%)
• TV (8%)
• Total Blackout (7%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near L'Assomption, Quebec

The most recent Vidéotron outage reports came from the following cities: L'Assomption.

City	Problem Type	Report Time
L'Assomption	Internet	22 days ago
Repentigny	Internet	4 months ago
Terrebonne	Internet	5 months ago
Repentigny	Internet	5 months ago
L'Assomption	Total Blackout	7 months ago
L'Assomption	Internet	9 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports Near L'Assomption, Quebec

Latest outage, problems and issue reports in L'Assomption and nearby locations:

• 
  Daniel McMahon (@danmac40) reported 21 minutes ago from Mascouche, Quebec

  @Videotron what’s going on no service on helix

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  johnefrancis🇨🇦 (@johnefrancis) reported 7 minutes ago from Ottawa, Ontario

  Hey @Videotron, the tech support handle shown in the customer centre app @videotron24_7 doesn't seem to exist.

• 
  summer the fighter (@SummerrWoodss) reported 7 minutes ago from Dollard-Des Ormeaux, Quebec

  @Videotron y’all out here having the worst connection and nobody working to help…

• 
  ͏ Ⲙⲉⳑⲇⲛⲓⲉ (@LaLouveRK) reported 9 minutes ago from Gatineau, Quebec

  @Videotron I'm not gonna wait an hour on the phone, sorry.. so are all the other citizens that are in deep shit.

• 
  Kat Pereira (@katasaur17) reported 10 minutes ago from Toronto, Ontario

  @Videotron I’m in the same province, Ottawa and Toronto are both in Ontario! And I still have 0 bars/0 service. It’s been like this for over 4 hours

• 
  Amanda (@wild_one1998) reported 14 minutes ago from Montréal, Quebec

  @Videotron Both cable boxes in the house went down last night, and are still down now

• 
  John G (@madhi19) reported 14 minutes ago from Québec, Quebec

  Well there goes the internet. Surprising that it lasted this long while tv was down. #Videotron

• 
  Gilles Monvoisin (@3_punch) reported 16 minutes ago from Gatineau, Quebec

  So @Videotron sent a collection agency to collect $$ from my 84yr old with ALS for not returning his cablebox. The issue is that the tech who installed the box put a lock on it and we could not remove. I explained to videotron reps but they just want $$ #greedy

• 
  Cee (@CeeFor) reported 18 minutes ago from Montréal, Quebec

  @Videotron @DjBlaster Interesting. We’ve dealt with Videotron maybe 3 times as potential customers and every time we’ve had agenda flat out refuse to speak English. Even when we get telemarketing calls, when I say I don’t speak French they just say “ok bye” and hang up. Always a bad experience.

• 
  Paul Morneau (@Paul_Morneau) reported 19 minutes ago from Ottawa, Ontario

  .@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices.

• 
  Fha Gauthier (@voilalasoupe) reported 24 minutes ago from Laval, Quebec

  Thanks to the @Videotron Twitter team for the follow up and taking charge of my case when the call center was no able to do it. Really appreciate the help and resolution.