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Vidéotron

Vidéotron Outage Report in L'Assomption, Lanaudière, Quebec

Why is my Vidéotron service not working?

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The latest reports from users having issues in L'Assomption come from postal codes J5W .

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Full Outage Map

Problems in the last 24 hours in L'Assomption, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in L'Assomption, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  • 59% Internet (59%)
  • 18% Wi-fi (18%)
  • 9% TV (9%)
  • 8% Total Blackout (8%)
  • 4% E-mail (4%)
  • 1% Phone (1%)

Live Outage Map Near L'Assomption, Quebec

The most recent Vidéotron outage reports came from the following cities: L'Assomption.

CityProblem TypeReport Time
L'Assomption Internet 16 days ago
Repentigny Internet 4 months ago
Terrebonne Internet 5 months ago
Repentigny Internet 5 months ago
L'Assomption Total Blackout 7 months ago
L'Assomption Internet 8 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near L'Assomption, Quebec

Latest outage, problems and issue reports in L'Assomption and nearby locations:

  • danmac40
    Daniel McMahon (@danmac40) reported from Mascouche, Quebec

    @Videotron what’s going on no service on helix

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Transcanadian
    Anne Girard (@Transcanadian) reported

    @Videotron Seems you can take money from people's credit cards in seconds but can take weeks to reimburse if you decide not to become a customer. 35, 24, 32 minutes on the phone respectively getting nowhere. #poorcustomerservice #ReadTheFinePrint

  • thomas_markus1
    Thomas Markus (@thomas_markus1) reported

    @Videotron sound and pixel issues on msnbc and picture off:air in Montreal

  • GangstHannah
    Hanner (@GangstHannah) reported

    Videotron cancelled my transfer request because I couldn't accept it via text.... Because they made my phone inoperable while still billing me for "service". Oh, they also hung up on me. So now I'm back on the phone with TELUS to make another transfer request + call to Vidéotron

  • NessWinkyNess
    Vanessa Francis (@NessWinkyNess) reported

    @Videotron a person in a Pandemic cannot go 6 days without internet. We need to find a solution. Will be calling back this morning because this is unacceptable. (I am using what is left of my data).

  • yurkshirelad
    YurkshireLad (@yurkshirelad) reported

    @Videotron Your website keeps switching to French, so I don't know which of the four options I should choose to login. Even when I choose English.

  • Eversharpe
    Mathieu Lussier (@Eversharpe) reported

    @Videotron internet down for almost 30 mins now. Why so many service interruptions midday in the past couple weeks. This is the longest though.

  • gregg_lowden
    Gregg Lowden 🇨🇦 (He/Him, homme) (@gregg_lowden) reported

    @AnthonyLacavera @MobileSyrup It's regional and has to seen beyond bellybutton lint in ON or BC. Videotron in QC, Cogeco in the East. Shaw formerly centre. Telus West. Robellus somewhat majority of larger urban centres. Down to Robell when merger completes.

  • RichardBlais12
    Richard Blais (@RichardBlais12) reported

    @michaelcoirazza @Videotron Yes i called and there is a problem in Laval

  • iJonniM
    Jonni Martinez  (@iJonniM) reported

    @MobileSyrup NO! @Videotron needs to go outside of Quebec to help make a big 4 possible and bring competition. Quebec today has better prices than all of Canada.

  • marissasidel1
    Marissa Sidel (@marissasidel1) reported

    @Bell_Support your absolutely ridiculous “customer service” agents have disconnected me twice today after sitting on hold for 30 minutes. This is why I went to Videotron.