Vidéotron Outage Report in Les Cèdres, Montérégie, Québec

@Videotron is this the customer experience you want for your clients? So if I don’t have the money to pay $400 that I wasn’t supposed to be charged upfront, then you cut off my service and still leave me with the bill? This is none sense.

@Videotron is service down? No Helix, no tv or internet access

Another internet blackout brought to you by the clowns at @Videotron The quality of their service has dropped to unbearable levels. ******* idiots

@Videotron Major outtage, support line down, and you suggest to "restart your modem" You bunch of pathetic clowns. Who was the idiot who decided to switch to helix? We were good before that ****. I have to move away from this crap

@sol_da_ @Videotron The audacity they have. + the representatives I spoke to had such bad attitudes. They tried to make it seem like they were doing me a favor or something.

@Videotron said this kind of thing happens (often?) & that the only option I have is to accept their “courtesy” of $75 and pay the rest otherwise i will receive late fees and eventually they will cut off my service and come get the equipment but that I would still have to pay.

@JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔

Hm, Videotron Internet is unstable tonight...

@lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.

I switched to @Videotron on June 8th 2021. They offered their high speed internet service, Helix with no installation fees. They gave me 2 options: - Pay for equipment upfront: $388+ tax OR - Pay $12 + tax/month for 24 months. I went with the 2nd option. But guess what?

@Bell_Support I'll need someone to reach me very soon or I will be calling @Videotron tomorrow. Never have I had such bad service

@MikeSidel @Videotron Sucks

Fix this **** Now !! @Videotron #enjeuxmajeurs

@Videotron Service internet.

@KayleaPeres @omar___a1 A few weeks ago they said their system was down but yeah videotron is some of the worst wifi

Anyone else having @Videotron internet issues?

@Videotron still charged me upfront $388+ tax with installation fees of $60 even though I chose to pay in $12 for 24 months. When my bill came out on July 9th, I called customer service. They told me it was a mistake and that they would see what they could do. Lol

@fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.

@Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁

@Videotron what’s going on with your internet wtf?!?!?

@Videotron my internet is down and the website and phone number done seem to be working.

@Videotron Internet is gone here at terrebonne, your technical support lines are out too!? Are you guys having mayor issues? What’s your ETA to restore the service?

@videotron you serious second time in a month that internet goes down and I have a meeting right now I can't attend since no data or anything is working!

Is @Videotron down?

You guys have literally the worst access to services ever. En plus de payer des prix de fou par mois, you guys don’t even have the decency to have a reliable internet connection AND customer service. I have never been so angered by a multinational company. @Videotron

@jblake_NSQC @Videotron Their DNS is down. Use google's 8.8.8.8

Internet outage in Montreal for all Videotron users right? Cause my **** doesn't work!

@Videotron your phone lines are not working???? C.S. And Tech Suppot

@Videotron why have all your services stopped? Website not opening, neither is customer service number working

@rmitchello @Videotron Yes, same problem in mtl/Saint-Laurent since about 13h00