Vidéotron Outage Report in Les Cèdres, Montérégie, Quebec
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Problems in the last 24 hours in Les Cèdres, Quebec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Les Cèdres, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
- Internet (59%)
- Wi-fi (18%)
- TV (9%)
- Total Blackout (8%)
- E-mail (4%)
- Phone (1%)
Live Outage Map Near Les Cèdres, Quebec
The most recent Vidéotron outage reports came from the following cities: Vaudreuil-Dorion, and Pointe-Claire.
| City | Problem Type | Report Time |
|---|---|---|
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15 days ago | |
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Internet | 28 days ago |
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Internet | 1 month ago |
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Total Blackout | 3 months ago |
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Internet | 3 months ago |
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TV | 4 months ago |
Community Discussion
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Vidéotron Issues Reports Near Les Cèdres, Quebec
Latest outage, problems and issue reports in Les Cèdres and nearby locations:
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Marc La Fontaine (@mac_lafon) reported from Vaudreuil-Dorion, Quebec@Videotron It was up from 3:00pm yesterday until 9:30pm. Then came back at 8 this morning and down again since just after 3pm!! What gives??? Power is coming back all over!!!
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Tom (@dirtydinarzo) reported from Kirkland, Quebec@KayleaPeres @omar___a1 A few weeks ago they said their system was down but yeah videotron is some of the worst wifi
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Joseph Valenti (@BrokrBindr) reported from Beaconsfield, Quebec@DisneyStudiosCA I paid for a subscription today for my residence in Montreal. My ISP (Cronomagic) is a reseller for one of the major ISPs (Videotron). Disney+ is blocking me, identifying my IP address as "outside of Canada", which it is not (!). No service unless my cellular data. Not happy!
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Dave Thibault (@Dave_Thibault) reported@JesssAdel My home and work both had Videotron and both had frequent outages. For my home internet we changed to VT's Helix network and that seemed to fix the issues (It was the same price and we got faster DL speeds). We're still having problems at work though.
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Josh Pottel (@JPottel) reported@Videotron generally offers excellent service and that is why I've hung around as a client for over a decade. The prices have become exorbitant, but that's not the fault of the service folks who take our calls. Today, that script was flipped, and I am beyond disappointed. (3/n)
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Simuël - BLM✊🏾 (@LehkonenN1Fan) reported@Emmanuel_THW @jesshabs I had low expectations switching to Videotron, but their customer service is great.
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segacs (@segacs) reported@CRTCeng @Videotron @CCTS_CPRST I already filed a complaint. I'm waiting to hear back. Thanks.
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Jean Sla (@JeanSla1) reported@Videotron Hey I moved into my friends apartment after he died. I called videotron to close his account and open a new one in my name. They transfered his videotron debt into my name. I received a 400$ debt. I never agreed to take over his account? I only wanted to close his and open one
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SCRP (@SCRP_FN) reported@Videotron Having issues with my ping during the day but not at night, please help me fix this, I really want to stay with your plan, but if this keeps going, I'm calling Bell.
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segacs (@segacs) reported@Videotron @CRTCeng Me: The price on the contract says X. You billed me Y. That's $20/month more than X. @Videotron : Yes, we see that. Me: So will you fix it? Videotron: LOL no. We'll just rip you off instead. Because we know nobody will enforce it.
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Josh Pottel (@JPottel) reportedAfter that comment, why would I ever believe that they were truly doing all they could to keep me as a customer? It's not the first time that I've had to lobby for myself as a 10+ year customer, and now business customer @Videotron. (2/n)
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SpacedDuck (@GringoStarr2029) reported@Videotron @KJ_Parker_008 Hey Videotron maybe shove your PR reply up your *** and realize she's had issues and braindead techs out multiple times with no resolution. Maybe your CEO can visit her for a day and see how awful your service is vs continuing to leave her and likely countless others hanging.
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Axel Schulz (@axelschule) reported@Videotron is there something wrong with your login portal? I’m unable to login to my account. I’ve reset my password 3 times and yet to no avail. Do you not accept special characters or something?