Vidéotron

Vidéotron Outage Report in Kirkland, Montréal, Québec

No problems detected

If you are having issues, please submit a report below.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Kirkland, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Kirkland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Kirkland, Montréal, Québec 04/16/2025 13:50

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Kirkland, Montréal, Québec

The most recent Vidéotron outage reports came from the following cities: Montréal, Pierrefonds, Vaudreuil-Dorion, Laval, Dollard-Des Ormeaux, Châteauguay, Kirkland and Pointe-Claire.

Loading map, please wait...
City Problem Type Report Time
CanadaMontréal Internet
CanadaMontréal Internet
CanadaMontréal Internet
CanadaMontréal Internet
CanadaMontréal Internet
CanadaMontréal Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Kirkland, Québec

Latest outage, problems and issue reports in Kirkland and nearby locations:

  • kathym425 Kathy M (@kathym425) reported from Montréal, Québec

    @lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.

  • sbg4evr sbg4evr (@sbg4evr) reported from Montréal, Québec

    @Videotron is service down? No Helix, no tv or internet access

  • kathym425 Kathy M (@kathym425) reported from Montréal, Québec

    @Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁

  • piccologang 🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported from Dollard-Des Ormeaux, Québec

    When Videotron calls you to solve your problems, but actually doesn't lmao.

  • mtn_carnet m@rie (@mtn_carnet) reported from Montréal, Québec

    @Videotron Service internet.

  • piccologang 🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported from Dollard-Des Ormeaux, Québec

    @Videotron has the worst customer service.

  • fjvost Felipe PJ (@fjvost) reported from Montréal, Québec

    Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown

  • voilalasoupe Fha Gauthier (@voilalasoupe) reported from Laval, Québec

    Thanks to the @Videotron Twitter team for the follow up and taking charge of my case when the call center was no able to do it. Really appreciate the help and resolution.

  • ElephantStoneHQ Elephant Stone (@ElephantStoneHQ) reported from Montréal, Québec

    Anyone else having @Videotron internet issues?

  • piccologang 🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported from Dollard-Des Ormeaux, Québec

    Don't ever go to @Videotron. Worst customer service ever. They make a mistake and you still gotta pay for it.

  • markdiez514 M▼RKDIEZ (@markdiez514) reported from Montréal, Québec

    @Videotron what’s going on with your internet wtf?!?!?

  • ElephantStoneHQ Elephant Stone (@ElephantStoneHQ) reported from Montréal, Québec

    @MikeSidel @Videotron Sucks

  • DroussyBabe Droussy 🎙🔥 (@DroussyBabe) reported from Montréal, Québec

    Fix this **** Now !! @Videotron #enjeuxmajeurs

  • NickChrysantha1 Nick Chrysanthakopoulos (@NickChrysantha1) reported from Montréal, Québec

    @fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.

  • dancarnelly Dan Carnelly (@dancarnelly) reported from Montréal, Québec

    So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.

  • dirtydinarzo Tom (@dirtydinarzo) reported from Kirkland, Québec

    @KayleaPeres @omar___a1 A few weeks ago they said their system was down but yeah videotron is some of the worst wifi

  • salauddinshah99 SalaUddin (@salauddinshah99) reported from Laval, Québec

    @fizz_ca @Videotron Me and brother @mdnaseershah are working from home. We have clients to meet online and there’s no network!!! Like seriously?????? Pls fix ASAP!!!!

  • lbass007 lawrence bass (@lbass007) reported from Laval, Québec

    @Videotron I have been having audio issues on channel 607 CTV Montreal, the audio cuts out. this has been happening a lot lately

  • sbg4evr sbg4evr (@sbg4evr) reported from Montréal, Québec

    @JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔

  • badrmasri Badr S. Masri (@badrmasri) reported from Laval, Québec

    @Videotron hi, fir some reason the helix app considers @joinClubhouse a threat. How can I fix that?

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • ohwell321 Margaret Anne (@ohwell321) reported

    @DiRobertis @Videotron I know the leafs game is up for free on their (sportsnets) main page cause of all the issues they’ve been having, not sure about other games. Hoping it actually streams tonight and doesn’t go down every 30 seconds.

  • Julien_Lavigne1 Julien Lavigne (@Julien_Lavigne1) reported

    @Videotron Well #Videotron needs to take a cue from #Rogers because they have the exact same remote and modem and we were able to ffwd with their service no problem. @RogersHelps

  • DiRobertis HajiDiRobertis (@DiRobertis) reported

    @Videotron You guys are doing maintenance on Saturday night??? WTF!!! I can't sign into the Sportsnet APP because of this.... AND it now says I have exceeded the limit (which I haven't). Couldn't do this at 4am? wow.

  • fmichlick Frank Michlick (@fmichlick) reported

    . #advertising #fail @Videotron is sending me an "exclusive" offer in the Mail for 60 Mbps Internet via their Helix program. We've got 400 Mbps with them currently.

  • neo_musicstream Realityescaped (@neo_musicstream) reported

    @jeni_cote @Videotron When are they not having issues... My internet is down.

  • DiRobertis HajiDiRobertis (@DiRobertis) reported

    @Videotron Still not working.

  • kakurady Kakurady (@kakurady) reported

    Need to get Internet service for a new home in Kanata North... any options beside Rogers and Bell? I tried TekSavvy and Videotron but their websites both say they don't provide service there.

  • neo_musicstream Realityescaped (@neo_musicstream) reported

    @Videotron fix your garbage internet. You literally serve in only 1 province and still can't provide a stable connection...

  • clogicca Steven (@clogicca) reported

    @Videotron @VideotronDiv wtf man, My dvr just rebooted for a stupid update while stuff was being recorded! that's just dumb 🤬

  • xTallMatt Fastest Mario/12 Foot Tall Home Depot Skeleton (@xTallMatt) reported

    Literally dropped 65k frames in 40 minutes of streaming today. If I wasn't already drained today I'd flip my **** at Videotron rn.