Vidéotron Outage in Mascouche, Lanaudière, Québec

@lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.

@Videotron Service internet.

@Videotron hi, fir some reason the helix app considers @joinClubhouse a threat. How can I fix that?

@fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.

@JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔

@fizz_ca @Videotron Me and brother @mdnaseershah are working from home. We have clients to meet online and there’s no network!!! Like seriously?????? Pls fix ASAP!!!!

@MikeSidel @Videotron Sucks

Fix this **** Now !! @Videotron #enjeuxmajeurs

Anyone else having @Videotron internet issues?

@Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁

@Videotron what’s going on with your internet wtf?!?!?

@Videotron I have been having audio issues on channel 607 CTV Montreal, the audio cuts out. this has been happening a lot lately

Thanks to the @Videotron Twitter team for the follow up and taking charge of my case when the call center was no able to do it. Really appreciate the help and resolution.

@Videotron is service down? No Helix, no tv or internet access

@Videotron what’s going on no service on helix

Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown

So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.

@Videotron @DjBlaster Interesting. We’ve dealt with Videotron maybe 3 times as potential customers and every time we’ve had agenda flat out refuse to speak English. Even when we get telemarketing calls, when I say I don’t speak French they just say “ok bye” and hang up. Always a bad experience.

Wthhh @Videotron why is my txting not working 😡😡

@Videotron Besides, I didn't because I wasn't aware of my limits till I received my bill. However, this month I did receive an alert regarding with my usage limits. So it wasn't a technical problem.

@Videotron No I haven’t restarted my entire phone to try and rectify the issue

@Videotron I think there is a issue with sms, I’m getting “unable to be delivered” but the other side is getting 3 copies of the text. Are you guys aware of this?

@Videotron you guys need to wake up. Your customer service is more terrible than the Buffalo Sabres..

@piantagrano @michelsakr @Videotron We called them this morning and oddly enough, it “fixed” itself right after we got off the phone with them after they said they were going to send a tech. We called them back to cancel the tech so we don’t get charged for him.

@Videotron I've had high Ping/Latency Playing Online Games Yesturday & Today In Chateauguay, just Outside Montreal. Modem/Router restarts don't help. Is this due to the outage that's being reported in montreal?

@piantagrano @fmesny @Videotron Nothing on my end. Still down.

@AKOvO47 @fmesny @Videotron Its still down for me, since 2:30pm. Anyone get any updates?

@AKOvO47 @Videotron Yes there is, for 7 hours now and counting... the problem is not you, it’s your network...

@fmesny @piantagrano @Videotron I had to step out but it was still down when i left like 10 minutes ago.

@AKOvO47 @Videotron I called @videotron and they told me there is an outage in outremont area, not sure how large or how many people it affects. I havent had wifi since 2:30pm