Vidéotron Outage Report in Mascouche, Lanaudière, Quebec

Problems in the last 24 hours in Mascouche, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Mascouche, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

• Internet (60%)
• Wi-fi (19%)
• TV (8%)
• Total Blackout (7%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Mascouche, Quebec

The most recent Vidéotron outage reports came from the following cities: L'Assomption, and Boisbriand.

City	Problem Type	Report Time
L'Assomption	Internet	20 days ago
Boisbriand	Internet	2 months ago
Repentigny	Internet	4 months ago
Terrebonne	Internet	5 months ago
Repentigny	Internet	5 months ago
Sainte-Thérèse	Internet	5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Mascouche, Quebec

Latest outage, problems and issue reports in Mascouche and nearby locations:

• 
  Daniel McMahon (@danmac40) reported 14 minutes ago from Mascouche, Quebec

  @Videotron what’s going on no service on helix

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Commissioner Miner (@fanCRTCProfling) reported 6 minutes ago

  .@TekSavvyBuzz, looking at 60-meg cable. 1) You are $75.95 + modem (to my knowledge, last I looked, I also have to pay more to remove your throttle) 2) Ebox is $50 modem included (I'd never buy Bell anyhow, even for free). 3) Videotron is ~$60 You don't make this easy for me.

• 
  Andre (@aROC_1) reported 6 minutes ago

  @Videotron @Shadow_n_mind Same problem here. Guide says Jeopardy but Global feed is overriding. As it did last night. @Videotron

• 
  Jodi DiBartolomeo (@velma8899) reported 7 minutes ago

  @Videotron Yet another/continuing issues with the whole system freezing. What is going on now?

• 
  eddy g 🍁 (@eddygeeeeeee) reported 8 minutes ago

  At Bell,1 employee says 1 thing,the next employee says a different thing,then the technician says ignore what the other 2 say.Mass confusion. Just had an argument with Tech guy,who is now calling Bell to figure out wtf is going on. Should have stayed with @Videotron

• 
  Malik (@malikilam_) reported 13 minutes ago

  @benniboya_ @the_bluebottle @Videotron Same here, still down

• 
  F L M (@ferluma1) reported 14 minutes ago

  @Videotron WTF!! My bill has increased by $45 from one month to the next!!!! No changes in plan, no nothing. Really???

• 
  Commissioner Miner (@fanCRTCProfling) reported 15 minutes ago

  @howardknopf @googlenews @CRTCeng All that data collected via Stir-Shaken, huge amount, w/ location data, pooled to Rogers, Bell, Telus, Shaw and Videotron for their own use. And then there is that monster under multi-NDA's, the Bell AI file and I can't talk about that. Yeah, bad look (putting it mildly).

• 
  Ephraim (@OnlyEphraim) reported 19 minutes ago

  @Videotron Please clarify... Chat won't help me. My username and password are correct because I can log in to your website. So why do I need to call, when it's your app that isn't working... isn't giving me an error message, isn't functioning. Please explain why I need to call.

• 
  TheWheelofMarc (@mowi0666) reported 22 minutes ago

  I received an email Friday with an order for Wi-Fi pods which I never ordered. I called retention today to resolve all of this and get a credit for the missed appointment. I also explained this is a retention issue as Videotron quoted me 150 tax in for same services.

• 
  Omar Slimani (@O_Slimani) reported 22 minutes ago

  Well, ******* for believing that @PlaneteCourrier and @Videotron would be doing their job properly. Unbelievable.