Is Vidéotron having an outage in Mascouche, Lanaudière, Québec?

@Videotron @Videotron24_7 kept me waiting for 15 mins and no customer service HUMAN talked to me. Poor cust care!!

I still don’t know why i pay for Videotron. I literally never watch tv

Excuse me @Videotron24_7 @videotron, do I need to switch cell phone provider to get service at #saputostadium ? Other providers are steaming to SM like crazy... @JoeySaputo

Videotron tech tech support agent kept calling me Mrs Macklemore on the phone this morning... It was so hard not to laugh.

@Bell_Support just lousy customer service I don’t think it’s the agents fault maybe y’all incentivize them to act that way. I will be with @Videotron DONT worry

Leaving @Videotron and going to @Bell was literally one of the worst financial decisions I've made in years costing me upwards of $2,000. Had I stayed with my previous supplier, who, by they way, in my 5 years with them had only raised my rates by $20.

@SpaceChannel @startrekcbs Love the series only problem last week my provider Videotron cut a good 20 minutes of the show it lasted from 8PM TO 9PM WHOOPS I KNEW THIS IS WRONG , went back at recorded it at 1h00 am to 2h30 am to catch the last part of the show , i sure hope Videotron corrects this !

Wanted to send a BIG thank you to Amelia @Videotron Mobile Customer Service. She took the time to listen to my issue and correct it entirely while I was waiting, so I wouldn't have to call back. This is what customer service is supposed to be like.

@JayceLad Videotron. Its not bad...

@Videotron I DO NOT HAVE a choice of the provider for the program guide. So if it i BAD it is VIDEOTRON'S FAULT. This a recurring problem on many channels, including the one with premium for which you raise the price by 10%. You have done NOTHING in 6 years.

Sucks for people with @Videotron recording @startrekcbs tonight on @SpaceChannel . It was longer than an hour but since it wasn't indicated as longer, the recording missed the last 10ish minutes. And now they're playing Bones instead of @cw_spn as indicated on the guide.

@Videotron I think you misspelled "lack of competition". Because I don't believe a moment that the cost is rising, nor the service improving. You still haven't fixed the TV guide. It still mispresent when shows start.

So, @videotron want to increase my (TV) bill by $3 for the base package, and $3 for the package that contains HBO. Which is around 8% of the bill. But I haven't seen any better service over the years. If only @CRTCeng was not regulating their monopoly.