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Vidéotron

Vidéotron Outage Report in Mascouche, Lanaudière, Quebec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Full Outage Map

Problems in the last 24 hours in Mascouche, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Mascouche, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  • 60% Internet (60%)
  • 19% Wi-fi (19%)
  • 8% TV (8%)
  • 7% Total Blackout (7%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Mascouche, Quebec

The most recent Vidéotron outage reports came from the following cities: L'Assomption, and Boisbriand.

CityProblem TypeReport Time
L'Assomption Internet 21 days ago
Boisbriand Internet 2 months ago
Repentigny Internet 4 months ago
Terrebonne Internet 5 months ago
Repentigny Internet 5 months ago
Sainte-Thérèse Internet 5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports Near Mascouche, Quebec

Latest outage, problems and issue reports in Mascouche and nearby locations:

  • danmac40
    Daniel McMahon (@danmac40) reported from Mascouche, Quebec

    @Videotron what’s going on no service on helix

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • JohnnyFeddy
    Feddy (@JohnnyFeddy) reported

    @Videotron home phone, tv, Internet all out of service. Mobility service extremely slow. It’s been two days now, I live in Ahuntsic, estimate of when services will return?? Also, #Videotron better offer a heavy discount on my services or I’m going back to bell.

  • SantandreaBob
    Santana Robert (@SantandreaBob) reported

    @Videotron No internet and Helix in Vimont Laval, when can we expect the service to resume?

  • SakisByte
    Saki's Byte (@SakisByte) reported

    @Julie97147370 @Videotron Yeah videotron should have an outage map because they often have service disruptions in winter.

  • late9tplug
    Late Night Plug. (@late9tplug) reported

    @Videotron We’re still down here, Mercier-Hochelaga

  • stgermy
    Saint Germain 🗽 ⚖️ 🕊️ 🌻 (@stgermy) reported

    @Videotron No service at H8S

  • poulio445
    Olivier Poulin (@poulio445) reported

    @Videotron @Bell Not to mention two people in our household work from home; two days of lost work isn't going to be properly compensated by the $10 offered by your customer service which is what we got 2 months ago when our internet went out for two days.

  • IMFROMCANADAEH
    THESPORTSGUY (@IMFROMCANADAEH) reported

    @Videotron An outage map is DEFINITELY something you need to work on. I appreciate the unlimited data on my phone but I cannot run my other 20 devices tethered to it. I hope I am not required to call AGAIN to get compensation. This should be automatic for all customers.

  • jamie_montreal
    Jamie (@jamie_montreal) reported

    @Videotron Any update on the internet outage? It worked for an hour last night and then went down again. I'm in H1W.

  • jennie420666
    sarah (@jennie420666) reported

    @Videotron no cell service, data, wifi, or tv for 2 days 😐 what the hell are you guys doing

  • That_Feral_Nez
    Gregory Fischer-Rush (@That_Feral_Nez) reported

    @Videotron What a joke, some how your competitors don’t need power to operate as everyone with Bell still has internet. I now know that your joke of a company is more interested in lending your network out to fly by night cheap *** companies rather than your 1st party cleints.