Vidéotron outages and service status in Mascouche, Quebec

Problems in the last 24 hours in Mascouche, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Mascouche, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vidéotron Issues Reports Near Mascouche, Quebec

Latest outage, problems and issue reports in Mascouche and nearby locations:

• 
  HowYouDrouin92 (@HowYouDrouin92) reported 51 seconds ago from Laval, Quebec

  @Videotron is so bad. I cant ******* watch the @RocketLaval because of their bad service.

• 
  lawrence bass (@lbass007) reported 9 minutes ago from Laval, Quebec

  @Videotron I have been having audio issues on channel 607 CTV Montreal, the audio cuts out. this has been happening a lot lately

• 
  Daniel McMahon (@danmac40) reported 15 minutes ago from Mascouche, Quebec

  @Videotron what’s going on no service on helix

• 
  HowYouDrouin92 (@HowYouDrouin92) reported 29 minutes ago from Laval, Quebec

  Anyone has a stream for the Laval Rocket game? Videotron won't let us connect to the website of rds and the link to change the password is just not working.

• 
  Badr S. Masri (@badrmasri) reported 48 minutes ago from Laval, Quebec

  @Videotron hi, fir some reason the helix app considers @joinClubhouse a threat. How can I fix that?

• 
  SalaUddin (@salauddinshah99) reported 49 minutes ago from Laval, Quebec

  @fizz_ca @Videotron Me and brother @mdnaseershah are working from home. We have clients to meet online and there’s no network!!! Like seriously?????? Pls fix ASAP!!!!

• 
  Fha Gauthier (@voilalasoupe) reported 50 minutes ago from Laval, Quebec

  Thanks to the @Videotron Twitter team for the follow up and taking charge of my case when the call center was no able to do it. Really appreciate the help and resolution.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  𝖊𝖒𝖔 𝖒𝖆𝖙𝖙 (@mattCH_) reported 18 seconds ago

  Two straight days @Videotron internet is down. Clown service.

• 
  Jj89 (@Jj8990313510) reported 4 minutes ago

  @Videotron I am beyond frustrated. I work from home and the Internet cuts every 5-10 mins it’s been a solid 2 hours I am not able to work. It’s very infuriating when you can’t even work because the wifi keeps going down.

• 
  Levi Gratton (@LeviGratton) reported 4 minutes ago

  @Videotron any updates on the 200 person outage near jean talon and pie 1 Ix?

• 
  Black Siri (@ToLoveShay) reported 5 minutes ago

  @Videotron The line disconnects after it tells you the hours that it’s open. Ive done it six times. I say I’m a video customer. I provide my phone number then it tells me the customer service line is is closed, provides me the hours that hangs up.

• 
  🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported 6 minutes ago

  @jacquesbegood @Videotron I was told by customer service that updates are being loaded so this may be a problem for a few weeks

• 
  Gen writes (@SBethany2021) reported 6 minutes ago

  @JMReynolds Never had a blockbuster in my town. We had Videotron and most of the time, they didn't have the movie we wanted to watch when we wanted to watch it.

• 
  Abcdyuiop (@Abcdyuiop1) reported 7 minutes ago

  @Videotron What about us? When will we.get ours??? Ndg.. nobody has come to fix the broken wire here

• 
  🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported 8 minutes ago

  @jacquesbegood @Videotron I was told by customer service that updates are being loaded so this may be a problem for a few weeks

• 
  Francis Taquin (@FrancisTaquin1) reported 9 minutes ago

  " Videotron warns: “When 3G is shut down, you will no longer be able to call 911 if you use a mobile phone or a SIM card that is not VoLTE compatible. This is already the case when you are travelling in the United States.” How to check your phone Freedom Mobile recommends dialing #TEST (#8378). If the call goes through, your phone is VoLTE-ready. If it doesn’t, you’ll need a newer phone and SIM card to stay connected. "

• 
  🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported 10 minutes ago

  @jacquesbegood @Videotron I was told by customer service that updates are being loaded so this may be a problem for a few weeks