Vidéotron Outage Report in Mascouche, Lanaudière, Québec
No problems detected
If you are having issues, please submit a report below.
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Problems in the last 24 hours in Mascouche, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Mascouche and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
-
Internet (78%)
-
Total Blackout (8%)
-
Wi-fi (7%)
-
TV (5%)
-
E-mail (1%)
-
Phone (1%)
Live Outage Map Near Mascouche, Lanaudière, Québec
The most recent Vidéotron outage reports came from the following cities: Montréal, Terrebonne, Lorraine and Rosemère.
City | Problem Type | Report Time |
---|---|---|
Internet | ||
Internet | ||
Internet | ||
Internet | ||
Wi-fi | ||
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Mascouche, Québec
Latest outage, problems and issue reports in Mascouche and nearby locations:
-
Nick Chrysanthakopoulos (@NickChrysantha1) reported from Montréal, Québec
@fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.
-
ZAZA BADAZZ♒️⭐️🏁 (@loveZaa36) reported from Montréal, Québec
Wthhh @Videotron why is my txting not working 😡😡
-
M▼RKDIEZ (@markdiez514) reported from Montréal, Québec
@Videotron what’s going on with your internet wtf?!?!?
-
jyseerys (@jayseereyes) reported from Montréal, Québec
@Videotron Besides, I didn't because I wasn't aware of my limits till I received my bill. However, this month I did receive an alert regarding with my usage limits. So it wasn't a technical problem.
-
Fha Gauthier (@voilalasoupe) reported from Laval, Québec
Thanks to the @Videotron Twitter team for the follow up and taking charge of my case when the call center was no able to do it. Really appreciate the help and resolution.
-
m@rie (@mtn_carnet) reported from Montréal, Québec
@Videotron Service internet.
-
Dan Carnelly (@dancarnelly) reported from Montréal, Québec
So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.
-
SalaUddin (@salauddinshah99) reported from Laval, Québec
@fizz_ca @Videotron Me and brother @mdnaseershah are working from home. We have clients to meet online and there’s no network!!! Like seriously?????? Pls fix ASAP!!!!
-
Daniel McMahon (@danmac40) reported from Mascouche, Québec
@Videotron what’s going on no service on helix
-
Felipe PJ (@fjvost) reported from Montréal, Québec
Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown
-
Kathy M (@kathym425) reported from Montréal, Québec
@lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.
-
Elephant Stone (@ElephantStoneHQ) reported from Montréal, Québec
@MikeSidel @Videotron Sucks
-
Droussy 🎙🔥 (@DroussyBabe) reported from Montréal, Québec
Fix this **** Now !! @Videotron #enjeuxmajeurs
-
Elephant Stone (@ElephantStoneHQ) reported from Montréal, Québec
Anyone else having @Videotron internet issues?
-
Kathy M (@kathym425) reported from Montréal, Québec
@Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁
-
sbg4evr (@sbg4evr) reported from Montréal, Québec
@JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔
-
lawrence bass (@lbass007) reported from Laval, Québec
@Videotron I have been having audio issues on channel 607 CTV Montreal, the audio cuts out. this has been happening a lot lately
-
sbg4evr (@sbg4evr) reported from Montréal, Québec
@Videotron is service down? No Helix, no tv or internet access
-
Cee (@CeeFor) reported from Montréal, Québec
@Videotron @DjBlaster Interesting. We’ve dealt with Videotron maybe 3 times as potential customers and every time we’ve had agenda flat out refuse to speak English. Even when we get telemarketing calls, when I say I don’t speak French they just say “ok bye” and hang up. Always a bad experience.
-
Badr S. Masri (@badrmasri) reported from Laval, Québec
@Videotron hi, fir some reason the helix app considers @joinClubhouse a threat. How can I fix that?
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
-
SAM 🇨🇦🇮🇪 (@iamsamsam72) reported
@sophiedurocher @mtlgazette @S_EFortin Things that are more Interesting than learning french: Watching paint dry. Waiting for water to boil. Getting a colonoscopy. Cutting my toe nails. Calling videotron support. Traffic lights. Peeling potatoes. ArriveCan. ...
-
Ez Money (@EzMoney53304555) reported
@xQc @xQc is Videotron your ISP? my internet was down also for a while, it will be fine tomorrow.
-
A cutie Wit a Booty (@aCutieWitAbooty) reported
@SheLoveslvan mon gym au complet a shut down a cause de videotron
-
LapizTango (@TangoLapiz) reported
@SamsungCanada I just changed my phone. Not working properly. @Videotron said it's your fault.
-
Kristian Kahn (@KristianKahn) reported
@Videotron charged my account twice for a 130$ payment and refuses to pay back the double charge. Been dealing with them for months. Stay away. Worst customer service ever.
-
B (@benniboya_) reported
@Videotron helix internet down all day. Is there an outage? Very frustrating, I have a lot of work pending.
-
andrewemanuel (@the_bluebottle) reported
@Videotron any idea how long the internet outage in West Island (Montreal) will last for?
-
Malik (@malikilam_) reported
@benniboya_ @the_bluebottle @Videotron Same here, still down
-
Nicole Bacon (@nbaconmk) reported
@Videotron are there any outages today? Having issues with my Fizz account
-
☽ муα мσση ☾ (@myamoonbaby) reported
@fizz_ca It's fine. I understand it's a service problem out of your control, but accidents like this put a dent in other people's income and you need to have a faster team when you're offering service to rival big companies like bell and videotron.