Vidéotron Outage in Mascouche, Lanaudière, Québec

@Videotron what’s going on with your internet wtf?!?!?

@Videotron I have been having audio issues on channel 607 CTV Montreal, the audio cuts out. this has been happening a lot lately

Thanks to the @Videotron Twitter team for the follow up and taking charge of my case when the call center was no able to do it. Really appreciate the help and resolution.

@Videotron is service down? No Helix, no tv or internet access

@Videotron what’s going on no service on helix

Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown

So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.

@Videotron @DjBlaster Interesting. We’ve dealt with Videotron maybe 3 times as potential customers and every time we’ve had agenda flat out refuse to speak English. Even when we get telemarketing calls, when I say I don’t speak French they just say “ok bye” and hang up. Always a bad experience.

Wthhh @Videotron why is my txting not working 😡😡

@Videotron Besides, I didn't because I wasn't aware of my limits till I received my bill. However, this month I did receive an alert regarding with my usage limits. So it wasn't a technical problem.

@Videotron No, but chat with a customer representative. Even her couldn't provide any solutions instead apologizing for the situation. Well, her apologizing is not what I need because it didn't solve the charges or any kind of that matter.

@Videotron Both cable boxes in the house went down last night, and are still down now

@Videotron Three times in the last month you have needed to send a technician to my house to fix my internet and TV, and the same issues keep reoccurring. Internet has been AWOL since last night and TV signal weak. This is absolutely unac-*******-ceptable. Disgraceful. Do better.

@MikeyZwonok @Bell @Videotron Need to do that switch too man @Bell is always a let down lol internet always going on and off randomly

@Videotron in the past 2 months you have sent me notifications that you are taken away my TV call display and BBC Canada, costs go up my services goes down. #notimpressed

@bikeviewca @Videotron @CapitalWard yeah, speeding to "make the light" is a problem that can have dire consequented. When a collision does happen, it's often treated as an oopsie because most of the time they get away with it and it was just bad luck that a collision happened.

@cogeco How about you start by making your actual network reliable ? Worst network I ever had. I miss @Videotron

@Apashe_Music @Rogers But Rogers definitely was one of the worst companies my parents ever went with. I never used Fizz though, I have Videotron though.

@Videotron I have no idea if this was a Videotron employee or not. He came on my property so I’m not removing anything until I know who it was. I didn’t ask Videotron for any service. No reason for you to come to my home when I can’t even have a relative here

@Videotron man knocked on my door in West Island Montreal claiming to be from Videotron visiting customers who pay a lot for Helix service,,,I just said no thank you and closed door. Are you going door to door or is someone posing as Videotron employee to access homes?

On the subject of bait & switch ... #videotron phone agent reduces my bill by $15/m (good) & says they're sending me a Samsung A21 as a thankyou... turns out she renewed my 2-yr contract! SHE LITERALLY NEVER SAID THIS WAS RENEWING, I would have negotiated a better phone :( #scam

@Videotron what’s going on with your internet wtf?!?!?

@BWildeMTL @MurphysLaw74 The fact in Canada (at least with Videotron in Quebec) you have to pay for a bunch of cable TV channels you will never watch doesn't help when it comes to people deciding to cut their cable.

Anyone in Montréal area having @Videotron internet issues??