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Vidéotron

Vidéotron Outage Report in Mascouche, Lanaudière, Quebec

Why is my Vidéotron service not working?

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Full Outage Map

Problems in the last 24 hours in Mascouche, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Mascouche, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  • 60% Internet (60%)
  • 18% Wi-fi (18%)
  • 9% TV (9%)
  • 7% Total Blackout (7%)
  • 4% E-mail (4%)
  • 1% Phone (1%)

Live Outage Map Near Mascouche, Quebec

The most recent Vidéotron outage reports came from the following cities: L'Assomption, and Boisbriand.

CityProblem TypeReport Time
L'Assomption Internet 18 days ago
Boisbriand Internet 1 month ago
Repentigny Internet 4 months ago
Terrebonne Internet 5 months ago
Repentigny Internet 5 months ago
Sainte-Thérèse Internet 5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Mascouche, Quebec

Latest outage, problems and issue reports in Mascouche and nearby locations:

  • danmac40
    Daniel McMahon (@danmac40) reported from Mascouche, Quebec

    @Videotron what’s going on no service on helix

  • badrmasri
    Badr S. Masri (@badrmasri) reported from Laval, Quebec

    @Videotron hi, fir some reason the helix app considers @joinClubhouse a threat. How can I fix that?

  • voilalasoupe
    Fha Gauthier (@voilalasoupe) reported from Laval, Quebec

    Thanks to the @Videotron Twitter team for the follow up and taking charge of my case when the call center was no able to do it. Really appreciate the help and resolution.

  • lbass007
    lawrence bass (@lbass007) reported from Laval, Quebec

    @Videotron I have been having audio issues on channel 607 CTV Montreal, the audio cuts out. this has been happening a lot lately

  • salauddinshah99
    SalaUddin (@salauddinshah99) reported from Laval, Quebec

    @fizz_ca @Videotron Me and brother @mdnaseershah are working from home. We have clients to meet online and there’s no network!!! Like seriously?????? Pls fix ASAP!!!!

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • CathG84806675
    😻Bitcoin Tesla Cat😻 (@CathG84806675) reported

    @jax7room it was our videotron internet provider was down..

  • AIMforGC
    GC (@AIMforGC) reported

    @Videotron Mine keeps coming on and off. Horrible man.

  • Parappafan94
    Gamerappa (@Parappafan94) reported

    Yes, both Videotron and Bell are ****. I know that.

  • TheJamesonShow
    KING JAMESON • VIRGO🤴🏾 (@TheJamesonShow) reported

    Ma connection VPN est slow today with Bell. I blame Videotron anyways.

  • GabBeland14
    Gabriel Béland (@GabBeland14) reported

    @FelChocobo @Videotron ... let's say in the worst scenario, services are down until midnight. 1pm to 12. We talk about 10 hours. In a month, there's approx. 720 hours. You're asking for a credit of 1.39% :) ... Again, IF you lose 10 hours of services, which I highly doubt.

  • GabBeland14
    Gabriel Béland (@GabBeland14) reported

    @FelChocobo @Videotron ... let's say in the worst scenario, services are down until midnight. 1pm to 12. We talk about 11 hours. In a month, there's approx. 720 hours. You're asking for a credit of 1.53% :) ... Again, IF you lose 10 hours of services, which I highly doubt.

  • TheBoyishWonder
    Massimo (@TheBoyishWonder) reported

    I want a woman who goes down longer than Videotron's Internet service.

  • emmpicsyou
    Emm 💜 (@emmpicsyou) reported

    @brunabagaz if it's videotron it's down for a lot of people

  • TheBoyishWonder
    Massimo (@TheBoyishWonder) reported

    I want to be with a woman who goes down longer than Videotron's Internet service.

  • youngcicero_
    Лев Антонович (@youngcicero_) reported

    @ElephantStoneHQ @Videotron not working as well in downtown montreal