Vidéotron outages and service status in Mascouche, Quebec

Problems in the last 24 hours in Mascouche, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Mascouche, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Mascouche, Quebec

The most recent Vidéotron outage reports came from the following cities: L'Assomption, and Boisbriand.

City	Problem Type	Report Time
L'Assomption	Internet	23 days ago
Boisbriand	Internet	2 months ago
Repentigny	Internet	4 months ago
Terrebonne	Internet	5 months ago
Repentigny	Internet	5 months ago
Sainte-Thérèse	Internet	5 months ago

Community Discussion

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Vidéotron Issues Reports Near Mascouche, Quebec

Latest outage, problems and issue reports in Mascouche and nearby locations:

• 
  Fha Gauthier (@voilalasoupe) reported 9 minutes ago from Laval, Quebec

  Thanks to the @Videotron Twitter team for the follow up and taking charge of my case when the call center was no able to do it. Really appreciate the help and resolution.

• 
  lawrence bass (@lbass007) reported 46 minutes ago from Laval, Quebec

  @Videotron I have been having audio issues on channel 607 CTV Montreal, the audio cuts out. this has been happening a lot lately

• 
  Daniel McMahon (@danmac40) reported 60 minutes ago from Mascouche, Quebec

  @Videotron what’s going on no service on helix

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  MTL Media (@mtlmedia_games) reported 7 minutes ago

  @Videotron internet service has been incredibly slow this morning almost unusable, and I see numerous reports on outages. Can you updates us on the situation?

• 
  Jack Charles (@JackCha59051190) reported 11 minutes ago

  @Videotron Since Fizz is owned by @Videotron there is DEFINITELY something videotron can do to fix this terrible customer service. How about you either forward this complaint to your manager or you give me your manager's contact information?

• 
  kavyanth reddy #5 (@kavyanth) reported 12 minutes ago

  @Videotron no internet for an hour now Any outage ?

• 
  Scotty J (@Scott_EJ84) reported 13 minutes ago

  @videotron Internet connection is horrid this morning. Appears to be happening all over the city.

• 
  Patrick-son 🇭🇹 (@massonbelgacon) reported 14 minutes ago

  @Videotron gotta be the worst when it come to internet connection **** y'all *****'s

• 
  samuel violletti (@SamuelViolletti) reported 20 minutes ago

  @Videotron wtf is going on??? ****** *** internet providers

• 
  Videotron (@Videotron) reported 22 minutes ago

  @JackCha59051190 Hi Jack! We are sorry for the situation, it is certainly not the experience we want for our customers. However as mentioned by MB before they are independently operated, because of this our managers at Videotron can not assist you, it is not for a lack of wanting to help. -sms

• 
  Frank Leonhardt (@extremecompute) reported 22 minutes ago

  @Siftah @TheRealRevK As I said, I was a student. Evening and weekend calls were never cheap! I know a few people who had "midnight lines", which was basically a time switch that turned the meter off between midnight and 6am. Then I got a Videotron cable line that did offer free local calls. Too late.

• 
  Mikaël Chamberland (@Mikael_chamber) reported 26 minutes ago

  Hi @fizz_ca / @Videotron, since Thursday all apple services like Apple TV, App Store, Apple Music, etc. have issue on your residential internet network only. Any ETA on when this will be fixed?

• 
  G. Desouza (@gdes1) reported 26 minutes ago

  @Videotron where can we find the status of service outages with estimated time of repair ?