Vidéotron outages and service status in Mascouche, Quebec

Problems in the last 24 hours in Mascouche, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Mascouche, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vidéotron Issues Reports Near Mascouche, Quebec

Latest outage, problems and issue reports in Mascouche and nearby locations:

• 
  Daniel McMahon (@danmac40) reported 12 minutes ago from Mascouche, Quebec

  @Videotron what’s going on no service on helix

• 
  HowYouDrouin92 (@HowYouDrouin92) reported 13 minutes ago from Laval, Quebec

  @Videotron is so bad. I cant ******* watch the @RocketLaval because of their bad service.

• 
  lawrence bass (@lbass007) reported 21 minutes ago from Laval, Quebec

  @Videotron I have been having audio issues on channel 607 CTV Montreal, the audio cuts out. this has been happening a lot lately

• 
  SalaUddin (@salauddinshah99) reported 28 minutes ago from Laval, Quebec

  @fizz_ca @Videotron Me and brother @mdnaseershah are working from home. We have clients to meet online and there’s no network!!! Like seriously?????? Pls fix ASAP!!!!

• 
  HowYouDrouin92 (@HowYouDrouin92) reported 40 minutes ago from Laval, Quebec

  Anyone has a stream for the Laval Rocket game? Videotron won't let us connect to the website of rds and the link to change the password is just not working.

• 
  Fha Gauthier (@voilalasoupe) reported 47 minutes ago from Laval, Quebec

  Thanks to the @Videotron Twitter team for the follow up and taking charge of my case when the call center was no able to do it. Really appreciate the help and resolution.

• 
  Badr S. Masri (@badrmasri) reported 59 minutes ago from Laval, Quebec

  @Videotron hi, fir some reason the helix app considers @joinClubhouse a threat. How can I fix that?

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lex Harvey (@lexharvs) reported 5 minutes ago

  Cllr Ainslie asks why not emulate the model in Montreal? In 2013, Bell, Rogers, Telus and Quebec-based Videotron invested equally in a $50-million project to bring cell service to Montreal’s Metro.

• 
  John G KBO 🇨🇦 (@madhi19) reported 7 minutes ago

  @CanadasLeafs @Rogers Try the website, they really don't want you to call for that ****. I know it was two or three clicks with Videotron to get one.

• 
  Buck (@BuckPanic) reported 7 minutes ago

  @aybrowatchyrjet QC never seeing NHL hockey in videotron

• 
  Commissioner Miner (@fanCRTCProfling) reported 11 minutes ago

  So Bell, Cogeco, Videotron and CNOC wanted a cartel where everyone must be paying CNOC members to wholesale internet at affordable rates. **** CNOC. For Bell Cogeco, Rogers & Videotron to push this, they sure as hell want protection from another bundle player. No denying that.

• 
  Commissioner Miner (@fanCRTCProfling) reported 12 minutes ago

  W/ wholesale we have CNOC members Distributel, Vmedia, Start, Ebox etc All owned by Bell, Rogers Videotron & Telus. What are they going to do here lock people into mobile-Internet bundles? Bundles to save 10$ off cruddy #CRTC service costs in 2yr contracts? A god send? Dunno..

• 
  🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported 16 minutes ago

  @jacquesbegood @Videotron I was told by customer service that updates are being loaded so this may be a problem for a few weeks

• 
  Scale (@alliareault) reported 18 minutes ago

  @GoTalkTruth @Shawnbuckleylaw @nhppa I'm tenant in a 15 min city Agora (also Villa being built) in Gatineau Internet supposed to be incl facilitators a Monopoly Centurion Corporative Account as well as provider Vidéotron They wanted me out I'm poor but potential & value. Never set it up. No internet since Oct.

• 
  Emmanuel (@GlitchTechFan) reported 19 minutes ago

  Oh haha really funny @Videotron, now fix your services. The fact this has been going on since this morning, and it's yet to be fixed? And services are expected to come back at 11 PM? And this is WHY I do not want Helix TV!

• 
  Paolo (@Captain_Crash83) reported 20 minutes ago

  Anybody currently having issues with Videotron?

• 
  Brandon Caron (@b2caron) reported 25 minutes ago

  @FreedomMobile will Freedom's home network be expanded with Videotron's Quebec network? I don't want to be roaming when I go to Montreal anymore 😢