Vidéotron Outage Report in Laval, Quebec

Problems in the last 24 hours in Laval, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Laval, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

• Internet (60%)
• Wi-fi (18%)
• TV (9%)
• Total Blackout (7%)
• E-mail (4%)
• Phone (1%)

Live Outage Map Near Laval, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal, Laval, Longueuil, Dollard-Des Ormeaux, Pointe-Claire, and Boisbriand.

City	Problem Type	Report Time
Montréal	Internet	11 hours ago
Montréal	Wi-fi	5 days ago
Montréal	Internet	8 days ago
Montréal	Total Blackout	8 days ago
Montréal	Total Blackout	9 days ago
Montréal	Internet	9 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Laval, Quebec

Latest outage, problems and issue reports in Laval and nearby locations:

• 
  Elephant Stone (@ElephantStoneHQ) reported 2 minutes ago from Montréal, Quebec

  Anyone else having @Videotron internet issues?

• 
  Elephant Stone (@ElephantStoneHQ) reported 4 minutes ago from Montréal, Quebec

  @MikeSidel @Videotron Sucks

• 
  SalaUddin (@salauddinshah99) reported 5 minutes ago from Laval, Quebec

  @fizz_ca @Videotron Me and brother @mdnaseershah are working from home. We have clients to meet online and there’s no network!!! Like seriously?????? Pls fix ASAP!!!!

• 
  Droussy 🎙🔥 (@DroussyBabe) reported 6 minutes ago from Montréal, Quebec

  Fix this **** Now !! @Videotron #enjeuxmajeurs

• 
  🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 6 minutes ago from Dollard-Des Ormeaux, Quebec

  @Videotron has the worst customer service.

• 
  Badr S. Masri (@badrmasri) reported 6 minutes ago from Laval, Quebec

  @Videotron hi, fir some reason the helix app considers @joinClubhouse a threat. How can I fix that?

• 
  Kathy M (@kathym425) reported 8 minutes ago from Montréal, Quebec

  @lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.

• 
  m@rie (@mtn_carnet) reported 9 minutes ago from Montréal, Quebec

  @Videotron Service internet.

• 
  M▼RKDIEZ (@markdiez514) reported 24 minutes ago from Montréal, Quebec

  @Videotron what’s going on with your internet wtf?!?!?

• 
  Kathy M (@kathym425) reported 38 minutes ago from Montréal, Quebec

  @Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁

• 
  Tom (@dirtydinarzo) reported 43 minutes ago from Kirkland, Quebec

  @KayleaPeres @omar___a1 A few weeks ago they said their system was down but yeah videotron is some of the worst wifi

• 
  🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 47 minutes ago from Dollard-Des Ormeaux, Quebec

  When Videotron calls you to solve your problems, but actually doesn't lmao.

• 
  Felipe PJ (@fjvost) reported 47 minutes ago from Montréal, Quebec

  Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown

• 
  sbg4evr (@sbg4evr) reported 49 minutes ago from Montréal, Quebec

  @JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔

• 
  lawrence bass (@lbass007) reported 49 minutes ago from Laval, Quebec

  @Videotron I have been having audio issues on channel 607 CTV Montreal, the audio cuts out. this has been happening a lot lately

• 
  Dan Carnelly (@dancarnelly) reported 50 minutes ago from Montréal, Quebec

  So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.

• 
  Nick Chrysanthakopoulos (@NickChrysantha1) reported 51 minutes ago from Montréal, Quebec

  @fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.

• 
  🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 52 minutes ago from Dollard-Des Ormeaux, Quebec

  Don't ever go to @Videotron. Worst customer service ever. They make a mistake and you still gotta pay for it.

• 
  sbg4evr (@sbg4evr) reported 54 minutes ago from Montréal, Quebec

  @Videotron is service down? No Helix, no tv or internet access

• 
  Fha Gauthier (@voilalasoupe) reported 58 minutes ago from Laval, Quebec

  Thanks to the @Videotron Twitter team for the follow up and taking charge of my case when the call center was no able to do it. Really appreciate the help and resolution.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mathieu Lussier (@Eversharpe) reported 1 minute ago

  @Videotron internet down for almost 30 mins now. Why so many service interruptions midday in the past couple weeks. This is the longest though.

• 
  hwoarangtag (@hwoarangtag) reported 5 minutes ago

  @Videotron outage since 16h08. 4 hours later and still no internet. Maybe another Rogers incident?

• 
  Jean-François Mezei (@jfmezei) reported 7 minutes ago

  @Mark_Goldberg Rogers cellular 302-720 network remained “available” in many areas of the country (such a s montreal) so phones did not fall back to making 911 on Bell/Telus/Videotron/Freedom.

• 
  Shai Hayun (@ShaiHayun) reported 7 minutes ago

  @Videotron I was never emailed my invoice this month.

• 
  Jack-A-Roe (@ryanrdt) reported 9 minutes ago

  @norootcause Videotron is really solid for home internet. I hate to support a separatist. Honestly I highly doubt whoever made the mistake will work in the industry again. I know the business and reliability has been a huge focus for years. Really Canada does have reliable service

• 
  btcsniper (@BTC_Sniper) reported 9 minutes ago

  Who still pay for T.V. subscription @Bell_Support @Videotron , you basically pay to consume ads, while you can pay premium service on #youtube or #netflix for no ads..

• 
  drif 🍄 af wither !! (@battlehalls) reported 10 minutes ago

  unrelated but as a kid i had so little video games which is why i dont have deep rooted nintendo nostalgia i guess. i remember going to videotron and borrowing mario kart for like 2 or 3 weeks straight trying to unlock all racers but i never thought abt asking to buy it -> stupid

• 
  Nathalie Picard (@nathaliepicard) reported 10 minutes ago

  @Videotron internet down, any idea when it is gonna be back ?

• 
  Richard Blais (@RichardBlais12) reported 10 minutes ago

  @michaelcoirazza @Videotron Yes i called and there is a problem in Laval

• 
  Videotron (@Videotron) reported 20 minutes ago

  Notice to our customers | The Ukraine 24 channel ceased operations in Canada on July 21, 2022 and is therefore no longer available. Videotron is pleased to have been able to help the Ukrainian Canadian community stay informed by making Ukraine 24 available free of charge.