Vidéotron Outage Report in Laval, Québec
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Laval, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Laval and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (71%)
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Wi-fi (11%)
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TV (8%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Laval, Québec
The most recent Vidéotron outage reports came from the following cities: Montréal, Longueuil, Blainville, Laval, LaSalle, Dorval, Pierrefonds and Saint-Jérôme.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
Wi-fi | |
| Longueuil |
Internet | |
| Montréal |
Internet | |
| Montréal |
Internet | |
| Montréal |
Total Blackout | |
| Montréal |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Laval, Québec
Latest outage, problems and issue reports in Laval and nearby locations:
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Beth W
(@bunnyette) reported
from
Montréal, Québec
@Videotron you billed my elderly mother for items returned in October but I’m the one who has to go to the store to get this fixed? I’m in 😬Toronto! Great customer service
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Brommelier
(@jonjerkone) reported
from
Westmount, Québec
When a customer has a @videotron or @sympatico or @aol email 🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩
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martin lutteral 🇨🇦
(@mlutteral) reported
from
Montréal, Québec
@Videotron You don't have a technical support. I've been waiting 45 minutes and nobody pick up. You are pathetic
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Beth W
(@bunnyette) reported
from
Montréal, Québec
@Videotron you bill my elderly mother for unreturned items that were returned in October. Yet I have to go to the store to fix it? I’m in Toronto?
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HowYouDrouin92
(@HowYouDrouin92) reported
from
Laval, Québec
@Videotron is so bad. I cant ******* watch the @RocketLaval because of their bad service.
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Jaaaaaayyyyy
(@zerojay) reported
from
Montréal, Québec
@Videotron It appears that there is an internet outage here. Are there any known active outages in NDG/CDN?
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Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
@Videotron is this the customer experience you want for your clients? So if I don’t have the money to pay $400 that I wasn’t supposed to be charged upfront, then you cut off my service and still leave me with the bill? This is none sense.
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Khai. 💉💉 💉 😷
(@sumtimw0ng) reported
from
Montréal, Québec
Great. Videotron seems to be unstable. 3rd time losing connection today 🤌
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martin lutteral 🇨🇦
(@mlutteral) reported
from
Montréal, Québec
Another internet blackout brought to you by the clowns at @Videotron The quality of their service has dropped to unbearable levels. ******* idiots
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Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
@sol_da_ @Videotron The audacity they have. + the representatives I spoke to had such bad attitudes. They tried to make it seem like they were doing me a favor or something.
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martin lutteral 🇨🇦
(@mlutteral) reported
from
Montréal, Québec
@Videotron Major outtage, support line down, and you suggest to "restart your modem" You bunch of pathetic clowns. Who was the idiot who decided to switch to helix? We were good before that ****. I have to move away from this crap
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Richard E Flanagan
(@phosfiend) reported
from
Montréal, Québec
@Videotron internet seems to be down for folks in Hudson/St lazare
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HowYouDrouin92
(@HowYouDrouin92) reported
from
Laval, Québec
Anyone has a stream for the Laval Rocket game? Videotron won't let us connect to the website of rds and the link to change the password is just not working.
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Jaaaaaayyyyy
(@zerojay) reported
from
Montréal, Québec
Videotron internet is down anyways so even if my modem was spared, I'd still be unable to work.
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martin lutteral 🇨🇦
(@mlutteral) reported
from
Montréal, Québec
@Videotron I've been a loyal client for the last 17 years. I don't know who's making the big decisions in your company, but (s)he is a ******* idiot. In the span of about one year you went from the best ISP in town to one of the worst. Time to move.
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Kristian Gravenor
(@CoolopolisMTL) reported
from
Montréal, Québec
@videotron no internet here at my home in NDG. Please fix
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Sean Lloyd
(@SeanLloyd93) reported
from
Montréal, Québec
@Bell_Support I'll need someone to reach me very soon or I will be calling @Videotron tomorrow. Never have I had such bad service
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martin lutteral 🇨🇦
(@mlutteral) reported
from
Montréal, Québec
@Videotron There's another blackout now,and I've been waiting on the phone for the last 20minutes. Tell me how your service doesn't suck again? Gassholes
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Jaaaaaayyyyy
(@zerojay) reported
from
Montréal, Québec
2am thunderstrike overhead fried my Google wifi, Videotron cable modem, a network switch and possibly my ethernet card on my main PC. Very glad I kept a backup router so I can at least get internal services (Plex) back up.
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KitEdotca
(@KittEdotca) reported
from
Westmount, Québec
@Videotron so, erm, you’re internet is down?
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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jkg_mtl
(@jkg_mtl) reported
@fagstein After @bell has sucked $122M from CERB or other pandemic support programs. Switch to @Videotron if you can to protest
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John C.
(@giovan13) reported
@Videotron Hello, when can we expect internet service to go back up? postal code H9W 6C3
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Mike
(@browncoat) reported
@zaheedonism @Videotron @SaskTelSupport Isn’t it always the case? I mean, I *never* get 400 on any speedtest but I understand that it’s 400 shared among all devices in my network.
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Rebel Heart
(@The_Rebel_Heart) reported
@Videotron We've been having major issues with our internet all weekend. Any update as to when that'll be repaired? Thanks
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Halley's Casino
(@jg_fahey) reported
@TheGNShow My cable company canceled BBC Canada now we can not watch you Graham maybe I should cancel my cable company. Thanks for nothing @Videotron
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Meghann C
(@Meghann_88) reported
@Videotron we keep deleting shows from our pvr and then they come back as not deleted. We cannot clear the space in our pvr. How can we fix this?
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pot
(@potbrick1) reported
@MustyKetchup Videotron is bad but not that bad
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David Boutin
(@El_boubou) reported
@Videotron @kathym425 im happy you have your clients in mind... but why did i receive a letter also announcing me a 3$ increase on my TV bill ? losing AMC is losing The Walking Dead...clearly not a service upgrade quality.
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Katrinna Hendrix- 0f/Creator/Artist
(@katrinnahendrix) reported
Seriously **** videotron, took money out of my account when I asked for a freeze on my internet bill this month and that was supposed to be for meds. If you ask a company for a freeze during a pandemic, maybe they should do so because everyone is struggling? So frustrated today
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El Contador
(@ElContadoro) reported
@Bell has the worst customer service I’ve ever seen in my life. No TV or internet in my house for 5 days now. I’ve called and spoken to 22 different people. Nothing has been fixed still. Complete incompetence. Will be switching to @Videotron on Monday