Vidéotron outages and service status in Laval, Quebec

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Vidéotron generated 0 outage signals in the last 24 hours around Laval, including 0 direct reports.
The most common problems reported in this area mention TV.

TV (100%)

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Laval, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Laval, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
Apr 12, 11:00 AM EDT	0	0
Apr 12, 11:20 AM EDT	0	0
Apr 12, 11:40 AM EDT	0	0
Apr 12, 12:00 PM EDT	0	0
Apr 12, 12:20 PM EDT	0	0
Apr 12, 12:40 PM EDT	0	0
Apr 12, 1:00 PM EDT	0	0
Apr 12, 1:20 PM EDT	0	0
Apr 12, 1:40 PM EDT	0	0
Apr 12, 2:00 PM EDT	0	0
Apr 12, 2:20 PM EDT	0	0
Apr 12, 2:40 PM EDT	0	0
Apr 12, 3:00 PM EDT	0	0
Apr 12, 3:20 PM EDT	0	0
Apr 12, 3:40 PM EDT	0	0
Apr 12, 4:00 PM EDT	0	0
Apr 12, 4:20 PM EDT	0	0
Apr 12, 4:40 PM EDT	0	0
Apr 12, 5:00 PM EDT	0	0
Apr 12, 5:20 PM EDT	0	0
Apr 12, 5:40 PM EDT	0	0
Apr 12, 6:00 PM EDT	0	0
Apr 12, 6:20 PM EDT	0	0
Apr 12, 6:40 PM EDT	0	0
Apr 12, 7:00 PM EDT	0	0
Apr 12, 7:20 PM EDT	0	0
Apr 12, 7:40 PM EDT	0	0
Apr 12, 8:00 PM EDT	0	0
Apr 12, 8:20 PM EDT	0	0
Apr 12, 8:40 PM EDT	0	0
Apr 12, 9:00 PM EDT	0	0
Apr 12, 9:20 PM EDT	0	0
Apr 12, 9:40 PM EDT	0	0
Apr 12, 10:00 PM EDT	0	0
Apr 12, 10:20 PM EDT	0	0
Apr 12, 10:40 PM EDT	0	0
Apr 12, 11:00 PM EDT	0	0
Apr 12, 11:20 PM EDT	0	0
Apr 12, 11:40 PM EDT	0	0
Apr 13, 12:00 AM EDT	0	0
Apr 13, 12:20 AM EDT	0	0
Apr 13, 12:40 AM EDT	0	0
Apr 13, 1:00 AM EDT	0	0
Apr 13, 1:20 AM EDT	0	0
Apr 13, 1:40 AM EDT	0	0
Apr 13, 2:00 AM EDT	0	0
Apr 13, 2:20 AM EDT	0	0
Apr 13, 2:40 AM EDT	0	0
Apr 13, 3:00 AM EDT	0	0
Apr 13, 3:20 AM EDT	0	0
Apr 13, 3:40 AM EDT	0	0
Apr 13, 4:00 AM EDT	0	0
Apr 13, 4:20 AM EDT	0	0
Apr 13, 4:40 AM EDT	0	0
Apr 13, 5:00 AM EDT	0	0
Apr 13, 5:20 AM EDT	0	0
Apr 13, 5:40 AM EDT	0	0
Apr 13, 6:00 AM EDT	0	0
Apr 13, 6:20 AM EDT	0	0
Apr 13, 6:40 AM EDT	0	0
Apr 13, 7:00 AM EDT	0	0
Apr 13, 7:20 AM EDT	0	0
Apr 13, 7:40 AM EDT	0	0
Apr 13, 8:00 AM EDT	0	0
Apr 13, 8:20 AM EDT	0	0
Apr 13, 8:40 AM EDT	0	0
Apr 13, 9:00 AM EDT	0	0
Apr 13, 9:20 AM EDT	0	0
Apr 13, 9:40 AM EDT	0	0
Apr 13, 10:00 AM EDT	0	0
Apr 13, 10:20 AM EDT	0	0
Apr 13, 10:40 AM EDT	0	0
Apr 13, 11:00 AM EDT	0	0

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Laval, Quebec

The most recent Vidéotron outage reports came from the following cities: Laval, Dollard-Des Ormeaux, and Boisbriand.

City	Problem Type	Report Time
Laval	TV	26 days ago
Laval	Wi-fi	1 month ago
Dollard-Des Ormeaux	TV	1 month ago
Dollard-Des Ormeaux	Wi-fi	2 months ago
Boisbriand	Internet	2 months ago
Blainville	Internet	3 months ago

Community Discussion

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Vidéotron Issues Reports Near Laval, Quebec

Latest outage, problems and issue reports in Laval and nearby locations:

Miss McSilly | Montréal, Qc (@MissMcSilly) reported 2 minutes ago from Renaud, Quebec
If you decide to register your business and need a provider PLEASE DO NOT USE @Videotron They are the worst. Overpriced and their customer service is the worst. I’ve been on the line over 1h 30 and they keep transferring me like a ping pong ball! 🏓
Fha Gauthier (@voilalasoupe) reported 6 minutes ago from Laval, Quebec
Thanks to the @Videotron Twitter team for the follow up and taking charge of my case when the call center was no able to do it. Really appreciate the help and resolution.
Miss McSilly | Montréal, Qc (@MissMcSilly) reported 7 minutes ago from Renaud, Quebec
If you have a business please do NOT use @Videotron nor Vidéotron Affaire. They are the worst. I’ve been on the line for 1:20 being pass around like it’s a ********! All I’m trying to do is paid them and ask about my plan…that’s the worst part 🥲
Averwing Entertainment (@AverwingTTV) reported 7 minutes ago from Mont-Royal, Quebec
@Videotron is having a service Interruption which I was not notified of so stream is offline for now 😭
SalaUddin (@salauddinshah99) reported 17 minutes ago from Laval, Quebec
@fizz_ca @Videotron Me and brother @mdnaseershah are working from home. We have clients to meet online and there’s no network!!! Like seriously?????? Pls fix ASAP!!!!
Badr S. Masri (@badrmasri) reported 20 minutes ago from Laval, Quebec
@Videotron hi, fir some reason the helix app considers @joinClubhouse a threat. How can I fix that?
summer the fighter (@SummerrWoodss) reported 22 minutes ago from Dollard-Des Ormeaux, Quebec
@Videotron y’all out here having the worst connection and nobody working to help…
courtney (@conicoletti) reported 29 minutes ago from Deux-Montagnes, Quebec
@Videotron there has to be something you can about these scam phone calls regarding Service Canada and our social insurance numbers. I received 8 scam calls today back to back.
HowYouDrouin92 (@HowYouDrouin92) reported 43 minutes ago from Laval, Quebec
Anyone has a stream for the Laval Rocket game? Videotron won't let us connect to the website of rds and the link to change the password is just not working.
🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 47 minutes ago from Dollard-Des Ormeaux, Quebec
Don't ever go to @Videotron. Worst customer service ever. They make a mistake and you still gotta pay for it.
🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 47 minutes ago from Dollard-Des Ormeaux, Quebec
When Videotron calls you to solve your problems, but actually doesn't lmao.
HowYouDrouin92 (@HowYouDrouin92) reported 48 minutes ago from Laval, Quebec
@Videotron is so bad. I cant ******* watch the @RocketLaval because of their bad service.
🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 49 minutes ago from Dollard-Des Ormeaux, Quebec
@Videotron has the worst customer service.
lawrence bass (@lbass007) reported 50 minutes ago from Laval, Quebec
@Videotron I have been having audio issues on channel 607 CTV Montreal, the audio cuts out. this has been happening a lot lately
mohan eappen (@mohaneappen) reported 60 minutes ago from Dollard-Des Ormeaux, Quebec
@Videotron Hydro came back last night around 11:00 pm but Helix does not want to reconnect Should I attempt to call Customer Service ? I am in Pointe Claire H9R 5X9

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

Ann 🇨🇦 (@Annwatson29) reported 6 minutes ago
@Lucky_NUM13 @Videotron It would be nice to be kept informed instead of letting customers waste time thinking the problem was at our end like the message on TV implies.
Winter (it/that) 🇸🇰🇨🇦 (@WinterBourneTO) reported 6 minutes ago
@FreedomMobile @Videotron @Quebecor I’m leaving this house in 2 days so at this point what’s the point? I told u about this 3 days ago & ur only now taking interest. Plus I dm’d u like told me to & u STILL haven’t replied. Why don’t YOU take my issue to them instead me explainng the same thing over & over 2 20 ppl
Daniel (@MTLDaniel) reported 7 minutes ago
@lumpybag @Videotron You're going to switch to Bell? LOL..I guess you have no clue how bad they are. I left bell 20 years ago...best thing ever! Videotron's customer service is much better, you know, you can also call instead of messaging them on twitter.
𝖊𝖒𝖔 𝖒𝖆𝖙𝖙 (@mattCH_) reported 10 minutes ago
Two straight days @Videotron internet is down. Clown service.
Morin (@MorinLoL1) reported 13 minutes ago
@drewlevin IDK if you are able to put me in contact with the right person, but there has been a disconnection problem with all Videotron (Internet provider) users in Quebec, Canada since last patch... We randomly DC for 30 seconds literally every game/few times a game. Only LOL.
Commissioner Miner (@fanCRTCProfling) reported 16 minutes ago
There are still no #CRTC outage reports from the ice storm that knocked comm's out for: -Videotron -Rogers -Freedom (which also negated French service during the outage) -Flanker brands -Resellers/wholesalers (Storm Internet aside)
DownHooligan (@DownHooligan) reported 19 minutes ago
@mchkzn Videotron is garbage. Bell all the way. I get coverage in areas where nobody does and 5G speeds in Ottawa are 500 download.
livingdead360 (@livingdead360) reported 25 minutes ago
@Videotron when is internet service going to be fixed in Laval H7V region??? Its been cutting in and out since Friday night!!
Emanuel Farias (@emanuel_farias9) reported 26 minutes ago
@eltseak They will understand it better, when I cancel my Vidéotron and any other subscription with PKP companies. I encourage others to follow the same way.
🇨🇦 Gary Simmons (@garysimmons) reported 27 minutes ago
@freedomsupport I'm moving to Montreal in May... Is there any chance we'll see an integration of the Videotron Quebec network that quickly so that I don't have to leave Freedom?