Vidéotron Outage Report in Laval, Québec
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Laval, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Laval and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (64%)
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Wi-fi (15%)
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TV (11%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Laval, Québec
The most recent Vidéotron outage reports came from the following cities: Montréal, Pointe-Claire, Dollard-Des Ormeaux, Longueuil, Boisbriand, Blainville, Laval and LaSalle.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
Wi-fi | |
| Pointe-Claire |
Internet | |
| Montréal |
Internet | |
| Montréal |
Total Blackout | |
| Montréal |
Internet | |
| Montréal |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Laval, Québec
Latest outage, problems and issue reports in Laval and nearby locations:
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Brommelier
(@jonjerkone) reported
from
Westmount, Québec
When a customer has a @videotron or @sympatico or @aol email 🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩
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martin lutteral 🇨🇦
(@mlutteral) reported
from
Montréal, Québec
@Videotron I've been a loyal client for the last 17 years. I don't know who's making the big decisions in your company, but (s)he is a ******* idiot. In the span of about one year you went from the best ISP in town to one of the worst. Time to move.
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Beth W
(@bunnyette) reported
from
Montréal, Québec
@Videotron you bill my elderly mother for unreturned items that were returned in October. Yet I have to go to the store to fix it? I’m in Toronto?
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martin lutteral 🇨🇦
(@mlutteral) reported
from
Montréal, Québec
Another internet blackout brought to you by the clowns at @Videotron The quality of their service has dropped to unbearable levels. ******* idiots
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Richard E Flanagan
(@phosfiend) reported
from
Montréal, Québec
@Videotron internet seems to be down for folks in Hudson/St lazare
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HowYouDrouin92
(@HowYouDrouin92) reported
from
Laval, Québec
@Videotron is so bad. I cant ******* watch the @RocketLaval because of their bad service.
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Beth W
(@bunnyette) reported
from
Montréal, Québec
@Videotron you billed my elderly mother for items returned in October but I’m the one who has to go to the store to get this fixed? I’m in 😬Toronto! Great customer service
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Miss McSilly | Montréal, Qc
(@MissMcSilly) reported
from
Renaud, Québec
If you decide to register your business and need a provider PLEASE DO NOT USE @Videotron They are the worst. Overpriced and their customer service is the worst. I’ve been on the line over 1h 30 and they keep transferring me like a ping pong ball! 🏓
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Jaaaaaayyyyy
(@zerojay) reported
from
Montréal, Québec
@Videotron It appears that there is an internet outage here. Are there any known active outages in NDG/CDN?
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Kristian Gravenor
(@CoolopolisMTL) reported
from
Montréal, Québec
@videotron no internet here at my home in NDG. Please fix
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martin lutteral 🇨🇦
(@mlutteral) reported
from
Montréal, Québec
@Videotron There's another blackout now,and I've been waiting on the phone for the last 20minutes. Tell me how your service doesn't suck again? Gassholes
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Jaaaaaayyyyy
(@zerojay) reported
from
Montréal, Québec
2am thunderstrike overhead fried my Google wifi, Videotron cable modem, a network switch and possibly my ethernet card on my main PC. Very glad I kept a backup router so I can at least get internal services (Plex) back up.
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Khai. 💉💉 💉 😷
(@sumtimw0ng) reported
from
Montréal, Québec
Great. Videotron seems to be unstable. 3rd time losing connection today 🤌
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Juliana C 🏳️🌈
(@juycer) reported
from
Longueuil, Québec
Besides providing a service with a speed way lower than I hired, @Videotron now is not working at all. I guess it’s time to change.
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Jaaaaaayyyyy
(@zerojay) reported
from
Montréal, Québec
Videotron internet is down anyways so even if my modem was spared, I'd still be unable to work.
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HowYouDrouin92
(@HowYouDrouin92) reported
from
Laval, Québec
Anyone has a stream for the Laval Rocket game? Videotron won't let us connect to the website of rds and the link to change the password is just not working.
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Miss McSilly | Montréal, Qc
(@MissMcSilly) reported
from
Renaud, Québec
If you have a business please do NOT use @Videotron nor Vidéotron Affaire. They are the worst. I’ve been on the line for 1:20 being pass around like it’s a ********! All I’m trying to do is paid them and ask about my plan…that’s the worst part 🥲
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martin lutteral 🇨🇦
(@mlutteral) reported
from
Montréal, Québec
@Videotron You don't have a technical support. I've been waiting 45 minutes and nobody pick up. You are pathetic
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mohan eappen
(@mohaneappen) reported
from
Dollard-Des Ormeaux, Québec
@Videotron Hydro came back last night around 11:00 pm but Helix does not want to reconnect Should I attempt to call Customer Service ? I am in Pointe Claire H9R 5X9
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Priesh Mistry
(@TheMistryUK) reported
from
Dorval, Québec
@Videotron Service just went down again in Dorval. Worked for about 5-6hrs.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Ru55o Gaming
(@Ru55o2) reported
@SwampyJoe11_SRQ @KatieJStrang NHL got it wrong in Arizona. It was a risk move and didn't pan out. You better believe the Coyotes are going to a much more guaranteed deserving city. I would say KC or Quebec City. Money is on QC city. The videotron arena is spectacular and guaranteed sellout. Poor Yotes fans :(
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Logan Foster
(@LoganCDN) reported
WoW raiding got cut short for me last night due to some sort of truly horrible internet brain fart from @Videotron that resulted in 5 sec lag and zero ui response in game. Apologies to my guild and our pugs for losing a tank 3 bosses in SoD normal.
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jay
(@cinderleaves) reported
@Videotron Trying to log in to my account to check my internet bill, I get greeted with a "captcha" and whenever I click to complete it I get "Invalid Captcha". I've tried changing my password. I just can't access my account. What's the issue?
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Katherine Seiler
(@ceasestrife) reported
@Videotron my internets been slow and choppy for the last few days. Is there something that can be done to fix it?
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Ubi Frank
(@Ubi_Frank) reported
@Videotron Unless you can help me with that, I'm through.
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Dave Côté
(@Davesdere) reported
@Videotron your DNS is down again?
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Sean Lloyd
(@SeanLloyd93) reported
from
Montréal, Québec
@Bell_Support I'll need someone to reach me very soon or I will be calling @Videotron tomorrow. Never have I had such bad service
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Sam Meikle
(@SammyM12) reported
@Videotron is internet down in Montreal ?
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Martin Lévesque #FSDBetaCanada
(@MartinLvesque6) reported
@sparkyb1 @TorontoUltra @Bell Now Starlink is here and that other company changed their pricing. Bell tho, is still not on my street for internet, same with Videotron or an other ISP including DSL. For my cellphone, I have one or two bars on my on my phone with Bell which barely gives me a signal.
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Amanda Di Marco
(@amand_ina) reported
@rachdibartolo @Videotron Mine is terrible.