Vidéotron Outage Report in Laval, Québec
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Laval, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Laval and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (59%)
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Wi-fi (19%)
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TV (10%)
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Total Blackout (6%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Laval, Québec
The most recent Vidéotron outage reports came from the following cities: Montréal, Laval, Saint-Jérôme, Longueuil, Dollard-Des Ormeaux, Pointe-Claire, Boisbriand and Blainville.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
Internet | |
| Laval |
TV | |
| Montréal |
Internet | |
| Montréal |
Wi-fi | |
| Montréal |
Wi-fi | |
| Montréal |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Laval, Québec
Latest outage, problems and issue reports in Laval and nearby locations:
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Cee
(@CeeFor) reported
from
Montréal, Québec
@Videotron @DjBlaster Interesting. We’ve dealt with Videotron maybe 3 times as potential customers and every time we’ve had agenda flat out refuse to speak English. Even when we get telemarketing calls, when I say I don’t speak French they just say “ok bye” and hang up. Always a bad experience.
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ZAZA BADAZZ♒️⭐️🏁
(@loveZaa36) reported
from
Montréal, Québec
Wthhh @Videotron why is my txting not working 😡😡
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M▼RKDIEZ
(@markdiez514) reported
from
Montréal, Québec
@Videotron what’s going on with your internet wtf?!?!?
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Bitten Pnpple 🍍
(@EL_Loso) reported
from
Longueuil, Québec
I hope Videotron fix my home internet ASAP
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SalaUddin
(@salauddinshah99) reported
from
Laval, Québec
@fizz_ca @Videotron Me and brother @mdnaseershah are working from home. We have clients to meet online and there’s no network!!! Like seriously?????? Pls fix ASAP!!!!
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Felipe PJ
(@fjvost) reported
from
Montréal, Québec
Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown
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Elephant Stone
(@ElephantStoneHQ) reported
from
Montréal, Québec
Anyone else having @Videotron internet issues?
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Droussy 🎙🔥
(@DroussyBabe) reported
from
Montréal, Québec
Fix this **** Now !! @Videotron #enjeuxmajeurs
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Joseph Valenti
(@BrokrBindr) reported
from
Beaconsfield, Québec
@DisneyStudiosCA I paid for a subscription today for my residence in Montreal. My ISP (Cronomagic) is a reseller for one of the major ISPs (Videotron). Disney+ is blocking me, identifying my IP address as "outside of Canada", which it is not (!). No service unless my cellular data. Not happy!
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sbg4evr
(@sbg4evr) reported
from
Montréal, Québec
@Videotron is service down? No Helix, no tv or internet access
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Katelyn Thomas
(@katelynvthomas) reported
from
Westmount, Québec
I am convinced the person who voices videotron’s automated customer service line is Chandler Bing’s dad.
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jyseerys
(@jayseereyes) reported
from
Montréal, Québec
@Videotron Besides, I didn't because I wasn't aware of my limits till I received my bill. However, this month I did receive an alert regarding with my usage limits. So it wasn't a technical problem.
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Kathy M
(@kathym425) reported
from
Montréal, Québec
@Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁
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Dan Carnelly
(@dancarnelly) reported
from
Montréal, Québec
So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.
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courtney
(@conicoletti) reported
from
Deux-Montagnes, Québec
@Videotron there has to be something you can about these scam phone calls regarding Service Canada and our social insurance numbers. I received 8 scam calls today back to back.
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summer the fighter
(@SummerrWoodss) reported
from
Dollard-Des Ormeaux, Québec
@Videotron y’all out here having the worst connection and nobody working to help…
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lagarto malo 🦎
(@lagarto_malo) reported
from
Westmount, Québec
@pmarriott @Videotron It seems spotty this morning, short periods of outage then back to normal.
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Fha Gauthier
(@voilalasoupe) reported
from
Laval, Québec
Thanks to the @Videotron Twitter team for the follow up and taking charge of my case when the call center was no able to do it. Really appreciate the help and resolution.
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lawrence bass
(@lbass007) reported
from
Laval, Québec
@Videotron I have been having audio issues on channel 607 CTV Montreal, the audio cuts out. this has been happening a lot lately
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Elephant Stone
(@ElephantStoneHQ) reported
from
Montréal, Québec
@MikeSidel @Videotron Sucks
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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verbal kint
(@mtl_boredstupid) reported
@Videotron Is there another issue?
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Mark Robertson
(@Noneedfor1972) reported
@Videotron Can't get direct ethernet connection for Xbox Series X in any of the 4 ports of new Helix Fi 2 router ... Is there some configuration needed on router port connection? Wifi works AND connecting it through a switch but want direct fast reliable connection. Help please !
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Fernoir
(@alex_deluge) reported
@Mr_Allen_Brown @mcclure111 Is quite similar here in Quebec. We have many small companies who use infrastructures from the two main providers : Bell and Videotron. Those smaller companies offer better price but lack stability. With Ebox I pay 60$/month for unlimited download, 10Mbps down/1.5 up, + modem.
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Brynn
(@BrynnSidhe) reported
@cfulgham Videotron here. Went with them a few years ago. No issues and was half what I would have paid with Bell when I changed over.
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🦦🥀 jotería #BLM
(@norlack89) reported
Day 1 with @fizz_ca and I don't know how but it's already 100% better than that garbage Videotron!!!
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Gregory Fink
(@StingingMonkey) reported
@krisjoseph yes, that is the exact model that they use. Used to be shaw and videotron splitting the country, now it will be bell and rogers. argument they will make is no one else wants to be in the business, like they did before with cell service providers. never really changes.
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Anthony
(@AVassiliou) reported
@Bell business is absolutely terrible. No sympathy for struggling businesses. We'll be switching all our businesses to @Videotron asap.
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🇨🇦Sports, Movies and Music for $400 🇨🇦
(@SportRage2021) reported
Rogers telecommunications/Cable has purchased Shaw telecommunications/ Cable for $26 billion. Rogers also tried to take over Videotron and Cogeco but were denied. Rogers can kiss my ***. They push woke garbage diversity on everything they touch.
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🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱
(@piccologang) reported
from
Dollard-Des Ormeaux, Québec
@Videotron has the worst customer service.
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ig: omxrzzz
(@Dankells_Memels) reported
@Videotron Garbage *** internet lmao straight dog ****