Vidéotron outages and service status in Laval, Quebec
No problems detected
If you are having issues, please submit a report below.
- Vidéotron generated 0 outage signals in the last 24 hours around Laval, including 0 direct reports.
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Problems in the last 24 hours in Laval, Quebec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Laval, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Laval, Quebec
The most recent Vidéotron outage reports came from the following cities: Laval, and Dollard-Des Ormeaux.
| City | Problem Type | Report Time |
|---|---|---|
|
|
TV | 1 month ago |
|
|
Wi-fi | 1 month ago |
|
|
TV | 2 months ago |
|
|
Wi-fi | 2 months ago |
|
|
Internet | 2 months ago |
|
|
Internet | 3 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Laval, Quebec
Latest outage, problems and issue reports in Laval and nearby locations:
-
🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported from Dollard-Des Ormeaux, Quebec@Videotron has the worst customer service.
-
Averwing Entertainment (@AverwingTTV) reported from Mont-Royal, Quebec@Videotron is having a service Interruption which I was not notified of so stream is offline for now 😭
-
🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported from Dollard-Des Ormeaux, QuebecWhen Videotron calls you to solve your problems, but actually doesn't lmao.
-
SalaUddin (@salauddinshah99) reported from Laval, Quebec@fizz_ca @Videotron Me and brother @mdnaseershah are working from home. We have clients to meet online and there’s no network!!! Like seriously?????? Pls fix ASAP!!!!
-
HowYouDrouin92 (@HowYouDrouin92) reported from Laval, QuebecAnyone has a stream for the Laval Rocket game? Videotron won't let us connect to the website of rds and the link to change the password is just not working.
-
mohan eappen (@mohaneappen) reported from Dollard-Des Ormeaux, Quebec@Videotron Hydro came back last night around 11:00 pm but Helix does not want to reconnect Should I attempt to call Customer Service ? I am in Pointe Claire H9R 5X9
-
HowYouDrouin92 (@HowYouDrouin92) reported from Laval, Quebec@Videotron is so bad. I cant ******* watch the @RocketLaval because of their bad service.
-
Badr S. Masri (@badrmasri) reported from Laval, Quebec@Videotron hi, fir some reason the helix app considers @joinClubhouse a threat. How can I fix that?
-
Miss McSilly | Montréal, Qc (@MissMcSilly) reported from Renaud, QuebecIf you have a business please do NOT use @Videotron nor Vidéotron Affaire. They are the worst. I’ve been on the line for 1:20 being pass around like it’s a ********! All I’m trying to do is paid them and ask about my plan…that’s the worst part 🥲
-
lawrence bass (@lbass007) reported from Laval, Quebec@Videotron I have been having audio issues on channel 607 CTV Montreal, the audio cuts out. this has been happening a lot lately
-
courtney (@conicoletti) reported from Deux-Montagnes, Quebec@Videotron there has to be something you can about these scam phone calls regarding Service Canada and our social insurance numbers. I received 8 scam calls today back to back.
-
Fha Gauthier (@voilalasoupe) reported from Laval, QuebecThanks to the @Videotron Twitter team for the follow up and taking charge of my case when the call center was no able to do it. Really appreciate the help and resolution.
-
summer the fighter (@SummerrWoodss) reported from Dollard-Des Ormeaux, Quebec@Videotron y’all out here having the worst connection and nobody working to help…
-
Miss McSilly | Montréal, Qc (@MissMcSilly) reported from Renaud, QuebecIf you decide to register your business and need a provider PLEASE DO NOT USE @Videotron They are the worst. Overpriced and their customer service is the worst. I’ve been on the line over 1h 30 and they keep transferring me like a ping pong ball! 🏓
-
🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported from Dollard-Des Ormeaux, QuebecDon't ever go to @Videotron. Worst customer service ever. They make a mistake and you still gotta pay for it.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
-
Winter (it/that) 🇸🇰🇨🇦 (@WinterBourneTO) reported@FreedomMobile @Videotron @Quebecor Well you can access my account all you want but it’s an issue on your end, not mine. It’s most likely a tower issue or something. Idk. I don’t work for the telecoms. I have great reception on many of the side streets connecting to Quebec as I drove many of them but not all.
-
Cass (@cassieloves1013) reported@TimothyHansford @codedandunited They will never allow another team in Canada which is crap. The Videotron Center where the Remparts play is already NHL ready. No team. Hamilton? Nope. But they want to put another team in Atlanta or in Houston? Makes no sense.
-
Kyo 紫咲キョ 💚 👾 🖤 (@Kyorasaki) reported@Sareniia do you have access to starlink? im with videotron and i'm having consistent problem, i was looking at it lol
-
Lumpy 🔪 (@lumpybag) reported@Videotron BOO! Y'all have provided ZERO information to your clients and have SHOWN you do not care. Idk who runs this account but 100% switching to bell after this terrible service
-
Linda Moll (@LindaMoll22169) reported@MartinSLewis Not in the last 6 months but was a Virgin Media customer from when it was Videotron, then Mercury, etc so about 28 years. Last few years had constant problems in renting films whereby it would play for 30 mins if I was incredibly lucky then freeze so stopped renting films.
-
Morin (@MorinLoL1) reported@drewlevin IDK if you are able to put me in contact with the right person, but there has been a disconnection problem with all Videotron (Internet provider) users in Quebec, Canada since last patch... We randomly DC for 30 seconds literally every game/few times a game. Only LOL.
-
Fluxtrot (@fluxtrot) reported@Videotron I sent the details for my account. Also, you should get verified on X... You are cheaper than an Etsy creator selling tampons made out of fall leaves. YOU REEEEALLY need to get your **** together.
-
Geoff Larsen (@GeoffLarsen) reported@FreedomMobile Take me back to before internet. 3 weeks after you force me to convert to Videotron there is now an outage. This isn’t acceptable. I work from home and now can’t work. Do better.
-
PeteyPoPetey (A user) 🇨🇦 #ReleaseTheNames (@peteypopetey) reportedFreedom wasn't great for cell phones (lots of complaints online) but since Videotron bought them I expect things to be much better. We switched on phone to Freedom and so far, other than a bumpy setup(*), it's been great. *They put the wrong # in one of the account fields so RCS wouldn't work, couldn't explain how and couldn't fix it until we went two service tiers up. Also twice claimed they sent emails which somehow never arrived.
-
Toth (@FakeNews10164) reportedThis famous network recruits or makes psychological harassment to their target! With old intercom systems that use the ELF of the electrical networks of their home! @Videotron @tvanouvelles JE enquête !!!! —->>>ZENITH