Vidéotron outages and service status in Laval, Quebec

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Vidéotron generated 0 outage signals in the last 24 hours around Laval, including 0 direct reports.
The most common problems reported in this area mention Wi-fi and TV.

Wi-fi (50%)
TV (50%)

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Laval, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Laval, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
Apr 8, 5:20 PM EDT	0	0
Apr 8, 5:40 PM EDT	0	0
Apr 8, 6:00 PM EDT	0	0
Apr 8, 6:20 PM EDT	0	0
Apr 8, 6:40 PM EDT	0	0
Apr 8, 7:00 PM EDT	0	0
Apr 8, 7:20 PM EDT	0	0
Apr 8, 7:40 PM EDT	0	0
Apr 8, 8:00 PM EDT	0	0
Apr 8, 8:20 PM EDT	0	0
Apr 8, 8:40 PM EDT	0	0
Apr 8, 9:00 PM EDT	0	0
Apr 8, 9:20 PM EDT	0	0
Apr 8, 9:40 PM EDT	0	0
Apr 8, 10:00 PM EDT	0	0
Apr 8, 10:20 PM EDT	0	0
Apr 8, 10:40 PM EDT	0	0
Apr 8, 11:00 PM EDT	0	0
Apr 8, 11:20 PM EDT	0	0
Apr 8, 11:40 PM EDT	0	0
Apr 9, 12:00 AM EDT	0	0
Apr 9, 12:20 AM EDT	0	0
Apr 9, 12:40 AM EDT	0	0
Apr 9, 1:00 AM EDT	0	0
Apr 9, 1:20 AM EDT	0	0
Apr 9, 1:40 AM EDT	0	0
Apr 9, 2:00 AM EDT	0	0
Apr 9, 2:20 AM EDT	0	0
Apr 9, 2:40 AM EDT	0	0
Apr 9, 3:00 AM EDT	0	0
Apr 9, 3:20 AM EDT	0	0
Apr 9, 3:40 AM EDT	0	0
Apr 9, 4:00 AM EDT	0	0
Apr 9, 4:20 AM EDT	0	0
Apr 9, 4:40 AM EDT	0	0
Apr 9, 5:00 AM EDT	0	0
Apr 9, 5:20 AM EDT	0	0
Apr 9, 5:40 AM EDT	0	0
Apr 9, 6:00 AM EDT	0	0
Apr 9, 6:20 AM EDT	0	0
Apr 9, 6:40 AM EDT	0	0
Apr 9, 7:00 AM EDT	0	0
Apr 9, 7:20 AM EDT	0	0
Apr 9, 7:40 AM EDT	0	0
Apr 9, 8:00 AM EDT	0	0
Apr 9, 8:20 AM EDT	0	0
Apr 9, 8:40 AM EDT	0	0
Apr 9, 9:00 AM EDT	0	0
Apr 9, 9:20 AM EDT	0	0
Apr 9, 9:40 AM EDT	0	0
Apr 9, 10:00 AM EDT	0	0
Apr 9, 10:20 AM EDT	0	0
Apr 9, 10:40 AM EDT	0	0
Apr 9, 11:00 AM EDT	0	0
Apr 9, 11:20 AM EDT	0	0
Apr 9, 11:40 AM EDT	0	0
Apr 9, 12:00 PM EDT	0	0
Apr 9, 12:20 PM EDT	0	0
Apr 9, 12:40 PM EDT	0	0
Apr 9, 1:00 PM EDT	0	0
Apr 9, 1:20 PM EDT	0	0
Apr 9, 1:40 PM EDT	0	0
Apr 9, 2:00 PM EDT	0	0
Apr 9, 2:20 PM EDT	0	0
Apr 9, 2:40 PM EDT	0	0
Apr 9, 3:00 PM EDT	0	0
Apr 9, 3:20 PM EDT	0	0
Apr 9, 3:40 PM EDT	0	0
Apr 9, 4:00 PM EDT	0	0
Apr 9, 4:20 PM EDT	0	0
Apr 9, 4:40 PM EDT	0	0
Apr 9, 5:00 PM EDT	0	0
Apr 9, 5:20 PM EDT	0	0

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Laval, Quebec

The most recent Vidéotron outage reports came from the following cities: Laval, Dollard-Des Ormeaux, and Boisbriand.

City	Problem Type	Report Time
Laval	TV	23 days ago
Laval	Wi-fi	28 days ago
Dollard-Des Ormeaux	TV	1 month ago
Dollard-Des Ormeaux	Wi-fi	1 month ago
Boisbriand	Internet	2 months ago
Blainville	Internet	3 months ago

Community Discussion

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Vidéotron Issues Reports Near Laval, Quebec

Latest outage, problems and issue reports in Laval and nearby locations:

🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 8 minutes ago from Dollard-Des Ormeaux, Quebec
When Videotron calls you to solve your problems, but actually doesn't lmao.
Miss McSilly | Montréal, Qc (@MissMcSilly) reported 10 minutes ago from Renaud, Quebec
If you have a business please do NOT use @Videotron nor Vidéotron Affaire. They are the worst. I’ve been on the line for 1:20 being pass around like it’s a ********! All I’m trying to do is paid them and ask about my plan…that’s the worst part 🥲
HowYouDrouin92 (@HowYouDrouin92) reported 11 minutes ago from Laval, Quebec
@Videotron is so bad. I cant ******* watch the @RocketLaval because of their bad service.
Averwing Entertainment (@AverwingTTV) reported 19 minutes ago from Mont-Royal, Quebec
@Videotron is having a service Interruption which I was not notified of so stream is offline for now 😭
🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 24 minutes ago from Dollard-Des Ormeaux, Quebec
Don't ever go to @Videotron. Worst customer service ever. They make a mistake and you still gotta pay for it.
summer the fighter (@SummerrWoodss) reported 26 minutes ago from Dollard-Des Ormeaux, Quebec
@Videotron y’all out here having the worst connection and nobody working to help…
Badr S. Masri (@badrmasri) reported 29 minutes ago from Laval, Quebec
@Videotron hi, fir some reason the helix app considers @joinClubhouse a threat. How can I fix that?
HowYouDrouin92 (@HowYouDrouin92) reported 31 minutes ago from Laval, Quebec
Anyone has a stream for the Laval Rocket game? Videotron won't let us connect to the website of rds and the link to change the password is just not working.
Fha Gauthier (@voilalasoupe) reported 34 minutes ago from Laval, Quebec
Thanks to the @Videotron Twitter team for the follow up and taking charge of my case when the call center was no able to do it. Really appreciate the help and resolution.
lawrence bass (@lbass007) reported 37 minutes ago from Laval, Quebec
@Videotron I have been having audio issues on channel 607 CTV Montreal, the audio cuts out. this has been happening a lot lately
🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 38 minutes ago from Dollard-Des Ormeaux, Quebec
@Videotron has the worst customer service.
mohan eappen (@mohaneappen) reported 48 minutes ago from Dollard-Des Ormeaux, Quebec
@Videotron Hydro came back last night around 11:00 pm but Helix does not want to reconnect Should I attempt to call Customer Service ? I am in Pointe Claire H9R 5X9
SalaUddin (@salauddinshah99) reported 49 minutes ago from Laval, Quebec
@fizz_ca @Videotron Me and brother @mdnaseershah are working from home. We have clients to meet online and there’s no network!!! Like seriously?????? Pls fix ASAP!!!!
Miss McSilly | Montréal, Qc (@MissMcSilly) reported 51 minutes ago from Renaud, Quebec
If you decide to register your business and need a provider PLEASE DO NOT USE @Videotron They are the worst. Overpriced and their customer service is the worst. I’ve been on the line over 1h 30 and they keep transferring me like a ping pong ball! 🏓
courtney (@conicoletti) reported 57 minutes ago from Deux-Montagnes, Quebec
@Videotron there has to be something you can about these scam phone calls regarding Service Canada and our social insurance numbers. I received 8 scam calls today back to back.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

Panda🌻 (@takarajewels) reported 5 minutes ago
The thrilling sequel: apparently it’s NOT possible to filter TV channels to only see what I subscribe to. Ya’ll I will head on back to Videotron at this rate, wtf. At least with them I don’t have to scroll past 28394 channels I don’t pay for to get to the ones I do. 💀
Morin (@MorinLoL1) reported 6 minutes ago
@drewlevin IDK if you are able to put me in contact with the right person, but there has been a disconnection problem with all Videotron (Internet provider) users in Quebec, Canada since last patch... We randomly DC for 30 seconds literally every game/few times a game. Only LOL.
Commissioner Miner (@fanCRTCProfling) reported 7 minutes ago
Bell, Telus, Videotron, Cogeco, Eastlink & SaskTel filed a joint #CRTC R&V: Part 1 Application for the Review and Variance of Telecom Decision CRTC 2025225, Mandatory Notification and Reporting of Major Telecommunications Service Outages
Emmanuel (@GlitchTechFan) reported 7 minutes ago
So can we just assume Videotron is incredibly lazy? Helix REFUSES to play on a Linux based system, and that's been the case ever since they phased Illico Web out! Get your damn platform working on Linux like two weeks ago!
Leadhead2 (@Leadhead22) reported 7 minutes ago
@Videotron My phone and internet finally came back on Friday but I can not connect to wifi. It would be really nice if Videotron could tell me where it is still down so I don't waste and hour thinking it is on my end. VSL
Morin (@MorinLoL1) reported 9 minutes ago
@drewlevin IDK if you are able to put me in contact with the right person, but there has been a disconnection problem with all Videotron (Internet provider) users in Quebec, Canada since last patch... We randomly DC for 30 seconds literally every game/few times a game. Only LOL.
Miss McSilly | Montréal, Qc (@MissMcSilly) reported 11 minutes ago from Renaud, Quebec
If you decide to register your business and need a provider PLEASE DO NOT USE @Videotron They are the worst. Overpriced and their customer service is the worst. I’ve been on the line over 1h 30 and they keep transferring me like a ping pong ball! 🏓
Crab Navi 🦀 (@ChickenPoutine) reported 12 minutes ago
*Some people would say I never had 18/18 because I don't have the Videotron Centre.
Morin (@MorinLoL1) reported 13 minutes ago
@drewlevin IDK if you are able to put me in contact with the right person, but there has been a disconnection problem with all Videotron (Internet provider) users in Quebec, Canada since last patch... We randomly DC for 30 seconds literally every game/few times a game. Only LOL.
Toth (@FakeNews10164) reported 14 minutes ago
I am the attraction of my neighbor who prostitutes me through the Irish mafia network! The statuette simply signaled the direction of the ***** @Videotron @tvanouvelles