Vidéotron Outage Report in Nepean, Ontario

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Report a Problem

Full Outage Map

Problems in the last 24 hours in Nepean, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Nepean and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

1. 

   Internet (74%)

2. 

   Wi-fi (9%)

3. 

   TV (9%)

4. 

   Total Blackout (6%)

5. 

   E-mail (2%)

6. 

   Phone (1%)

Live Outage Map Near Nepean, Ontario

The most recent Vidéotron outage reports came from the following cities: Ottawa, Gatineau and Orléans.

City	Problem Type	Report Time
Ottawa	Wi-fi	12 days ago
Ottawa	Internet	20 days ago
Gatineau	TV	21 days ago
Ottawa	Internet	23 days ago
Ottawa	Internet	one month ago
Ottawa	Wi-fi	one month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Nepean, Ontario

Latest outage, problems and issue reports in Nepean and nearby locations:

• Allie MacAlister (@AllieKnitNinja) reported 24 minutes ago from Ottawa, Ontario

  @brianjpapineau I went from Wind/Freedom to Koodo and never looked back, but I hear good things about Videotron.

• Gilles Monvoisin (@3_punch) reported 35 minutes ago from Gatineau, Québec

  So @Videotron sent a collection agency to collect $$ from my 84yr old with ALS for not returning his cablebox. The issue is that the tech who installed the box put a lock on it and we could not remove. I explained to videotron reps but they just want $$ #greedy

• johnefrancis🇨🇦 (@johnefrancis) reported 53 minutes ago from Ottawa, Ontario

  Hey @Videotron, the tech support handle shown in the customer centre app @videotron24_7 doesn't seem to exist.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• Dave🇨🇦 (@CdavechaDavid) reported 2 minutes ago

  @Videotron WTF! Helix is not working after that message! Get it together over there!

• Ide Cyan (@ide_cyan) reported 4 minutes ago

  @Videotron Helix is down here too.

• Sam Cote (@CeleanDion) reported 5 minutes ago

  @Videotron Helix not working ???

• Eric Poulin (@iEricPoulin) reported 5 minutes ago

  @Videotron Some...? More like thousands.... We can't even reach you Website, all your phone lines are down.....

• Chuck from 🇨🇦 (@chuckfromcanada) reported 7 minutes ago

  @Videotron Where the hell is my TV service.

• kate18 (@kate18) reported 7 minutes ago

  @FernandezInk @Videotron I have the same problem 😑

• Sweetener753 (@Sweetener753) reported 8 minutes ago

  @Videotron Fix your sh*t!

• Sandra M Mian (@SandraMMian1) reported 9 minutes ago

  @Darth_Jay @Videotron It was not the curfew alert the problem; it is HELIX and Videotron. Put the blame on the right people, please.

• Ruth Fernandez (@FernandezInk) reported 15 minutes ago

  @Videotron @Do8qThi It’s still not working. Since 18h:46. 20 minutes and counting!

• Ruth Fernandez (@FernandezInk) reported 16 minutes ago

  @kate18 @Videotron I have direct messaged them as well. Their support line is busy.