Vidéotron

Vidéotron Outage Report in Nepean, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Nepean, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Nepean and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Nepean, Ontario 11/30/2025 03:25

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Nepean, Ontario

The most recent Vidéotron outage reports came from the following cities: Ottawa, Orléans and Gatineau.

Loading map, please wait...
City Problem Type Report Time
CanadaOttawa Internet
CanadaOttawa Wi-fi
CanadaOrléans Internet
CanadaOttawa TV
CanadaOrléans Internet
CanadaOttawa TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Nepean, Ontario

Latest outage, problems and issue reports in Nepean and nearby locations:

  • AllieKnitNinja Allie MacAlister (@AllieKnitNinja) reported from Ottawa, Ontario

    @brianjpapineau I went from Wind/Freedom to Koodo and never looked back, but I hear good things about Videotron.

  • johnefrancis johnefrancis🇨🇦 (@johnefrancis) reported from Ottawa, Ontario

    Hey @Videotron, the tech support handle shown in the customer centre app @videotron24_7 doesn't seem to exist.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • YanVxnom Yan / Vxnom (@YanVxnom) reported

    @Fuck_Shayne @Videotron Damn can u take a joke once in ur life ....

  • sival84 Simon Vallée (@sival84) reported

    @danielgold1 @GadSaad @Videotron Even the mobile network is down. Yet Twitter still works. I can't make heads or tails of this.

  • Xelf08010114 Xelf (@Xelf08010114) reported

    @Videotron Why do people act like they own videotron and that they should fix it right away, if they could do that they would. If your wifi went down its probably because that **** is weak as ****. Im 1.2Gig down and im still running, "Fix it up or im switching to Bell" Its not that easy

  • franxcess_ Francessssss👑 (@franxcess_) reported

    Euhmmm @Videotron it would be nice to let your users know about the current internet outage🙄🙄🙄🙄

  • MiaWolfeMtl Mia Wolfe | MTL + FMTY (@MiaWolfeMtl) reported

    If your Videotron internet is ****** up right now change the DNS and that should fix it 👍🏻

  • chezjonesy Chez Jonesy (@chezjonesy) reported

    @Videotron First time we have been down in four years with Vidéotron. Overall very reliable. Of course, still inconvenient to lose service when working from home. More updates would@be helpful.

  • IndigosPop Sebastien Letourneau (@IndigosPop) reported

    @Flott_ttv @AdmiralHackbar @Videotron I'm just wondering how I can access twitter and Facebook but can't connect to my Helix portal or use a browser as mobile data doesn't work either 🤔

  • REIsakumaASS (m)élodie in the dark (@REIsakumaASS) reported

    @WerewolfGao videotron servers were down or some **** i think

  • MiaWolfeMtl Mia Wolfe | MTL + FMTY (@MiaWolfeMtl) reported

    If your Videotron internet is ****** up right now change the DNS to 1.1.1.1 and that should fix it 👍🏻

  • NeueWelle Thomas James (@NeueWelle) reported

    @CriticalHabsFan @fagstein @Videotron it's a temporary fix, it'll be fine