Vidéotron

Vidéotron Outage Report in Nepean, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Nepean, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Nepean and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Nepean, Ontario 01/23/2026 16:00

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (8%)

    TV (8%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Nepean, Ontario

The most recent Vidéotron outage reports came from the following cities: Gatineau, Ottawa and Orléans.

Loading map, please wait...
City Problem Type Report Time
CanadaGatineau Internet
CanadaOttawa Wi-fi
CanadaOttawa Internet
CanadaOttawa TV
CanadaOttawa Total Blackout
CanadaOttawa Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Nepean, Ontario

Latest outage, problems and issue reports in Nepean and nearby locations:

  • Paul_Morneau Paul Morneau (@Paul_Morneau) reported from Ottawa, Ontario

    .@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices.

  • 3_punch Gilles Monvoisin (@3_punch) reported from Gatineau, Québec

    So @Videotron sent a collection agency to collect $$ from my 84yr old with ALS for not returning his cablebox. The issue is that the tech who installed the box put a lock on it and we could not remove. I explained to videotron reps but they just want $$ #greedy

  • AllieKnitNinja Allie MacAlister (@AllieKnitNinja) reported from Ottawa, Ontario

    @brianjpapineau I went from Wind/Freedom to Koodo and never looked back, but I hear good things about Videotron.

  • Paul_Morneau Paul Morneau (@Paul_Morneau) reported from Ottawa, Ontario

    .@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices. #Videotron

  • johnefrancis johnefrancis🇨🇦 (@johnefrancis) reported from Ottawa, Ontario

    Hey @Videotron, the tech support handle shown in the customer centre app @videotron24_7 doesn't seem to exist.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • jackxred Jack (@jackxred) reported

    @Videotron any update on the outage in pierrefonds?

  • anima_anonyma anima_anonyma (@anima_anonyma) reported

    @alysm745 @JanTheMan2010 I am with Videotron in Quebec and after a few years price crept up from about $50 to $90 a month. Then in 2019 I called and wanted to cancel. I explained that my income is low and I can't afford it.

  • g_orisia 🔞Dyalan B.F.🔞 (@g_orisia) reported

    @ShyGal_Lilly Since I moved with Videotron I'm having an amazing service. + since I'm such an ******* I call them once or twice a year to tell them their competitor offered me a better deal (Total lie) so they lower the cost of my monthly fee.

  • Cryptoimesh Crypton (@Cryptoimesh) reported

    @Videotron @CLARENNE_Q Hi down town Montreal not working either.

  • Caracticus Caracticus Thirdaisi (@Caracticus) reported

    @TekSavvyBuzz Maybe it's time to break up the infrastructure from the service providers: make rogers, telus, bell, shaw/ cogeco, videotron, sasktel, etc. and the rest spin off their infrastructure as separate companies and force everyone to bid for access.

  • febs40 heidi (@febs40) reported

    @Videotron is service down in pierrefonds?

  • dynastyhua dynastyhua (@dynastyhua) reported

    @gerrybeliveau @Videotron Internet is down in roxboro also

  • paulinef136 pauline fulham🇨🇦❄️🇨🇮 🏳️‍🌈 (@paulinef136) reported from Georgina, Ontario

    @youngster1015 @TekSavvyBuzz @CandTRC Tellus doesn’t do cable a never even heard of videotron.

  • CakeBunnyNSFW CakeBunnyNSFW 🆖🔞🏳️‍🌈 (HIATUS) (@CakeBunnyNSFW) reported

    @ZackTaylorFA @PandasAndVidya oh def not lol, these video trons basically replaced the blockbusters here ... maybe its just a canadian thing? videotron movie / game stores are also owned by the videotron cable service, which i think is also canadian exclusive

  • rturchyniak Ron Turchyniak (@rturchyniak) reported

    @fizz_ca I need help, Videotron cable was never properly burried and it needs repair as it is cut.