Vidéotron

Vidéotron Outage Report in Nepean, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Nepean, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Nepean and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Nepean, Ontario 11/07/2025 14:30

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (6%)

    TV (6%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Nepean, Ontario

The most recent Vidéotron outage reports came from the following cities: Ottawa, Gatineau and Orléans.

Loading map, please wait...
City Problem Type Report Time
CanadaOttawa Internet
CanadaOttawa Internet
CanadaGatineau TV
CanadaOttawa Wi-fi
CanadaGatineau Internet
CanadaOttawa Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Nepean, Ontario

Latest outage, problems and issue reports in Nepean and nearby locations:

  • AllieKnitNinja Allie MacAlister (@AllieKnitNinja) reported from Ottawa, Ontario

    @brianjpapineau I went from Wind/Freedom to Koodo and never looked back, but I hear good things about Videotron.

  • Paul_Morneau Paul Morneau (@Paul_Morneau) reported from Ottawa, Ontario

    .@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices.

  • 3_punch Gilles Monvoisin (@3_punch) reported from Gatineau, Québec

    So @Videotron sent a collection agency to collect $$ from my 84yr old with ALS for not returning his cablebox. The issue is that the tech who installed the box put a lock on it and we could not remove. I explained to videotron reps but they just want $$ #greedy

  • johnefrancis johnefrancis🇨🇦 (@johnefrancis) reported from Ottawa, Ontario

    Hey @Videotron, the tech support handle shown in the customer centre app @videotron24_7 doesn't seem to exist.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • derek82 derek🇨🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@derek82) reported

    @jacktodd46 i’m switching today from videotron horrible service ... going with oxio

  • Mothadone Mo Knows (@Mothadone) reported

    @jacktodd46 I was looking at switching to Fizz since it’s cheaper & faster than @TekSavvyBuzz and since they’re both on Videotron network, there’s no installation. But I just can’t do it, knowing them it’ll jump 40% after a year or they’ll harass me 24/7 to go back to cable TV

  • stouph87 ❄️☃️Stouph☃️❄️ (@stouph87) reported

    @jacktodd46 I used to have a roku but it was slow. We then got an apple tv and it was soooo much faster. Then a 4k tv and another apple tv 4k. You can do anything with that. We have the Videotron 4k terminal that can record 8 shows.

  • jkg_mtl jkg_mtl (@jkg_mtl) reported

    @fagstein After @bell has sucked $122M from CERB or other pandemic support programs. Switch to @Videotron if you can to protest

  • browncoat Mike (@browncoat) reported

    @zaheedonism @Videotron @SaskTelSupport Isn’t it always the case? I mean, I *never* get 400 on any speedtest but I understand that it’s 400 shared among all devices in my network.

  • KarlMorin_ Karl Morin (@KarlMorin_) reported

    PSA If you are a Videotron ISP customer, I would recommend switching to Ebox I am doing so for all my SMB office clients, here's why:

  • El_boubou David Boutin (@El_boubou) reported

    @Videotron @kathym425 im happy you have your clients in mind... but why did i receive a letter also announcing me a 3$ increase on my TV bill ? losing AMC is losing The Walking Dead...clearly not a service upgrade quality.

  • RecklessNebz Jamar Trayvon Lackson (@RecklessNebz) reported

    @Videotron my @AppleSupport iPhone not even 2 years old and it’s slower than slow. Let me find out you guys are slowing that sh!t on purpose///!

  • gladuvincent Vince 🐝 (@gladuvincent) reported

    @Videotron Wifi down in Rosemere. When should I expect it to be back up I have schoolwork to hand in 😐

  • potbrick1 pot (@potbrick1) reported

    @MustyKetchup Videotron is bad but not that bad