Vidéotron

Vidéotron Outage Report in Nepean, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Nepean, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Nepean and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Nepean, Ontario 12/13/2025 06:55

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Nepean, Ontario

The most recent Vidéotron outage reports came from the following cities: Ottawa, Gatineau and Orléans.

Loading map, please wait...
City Problem Type Report Time
CanadaOttawa Internet
CanadaGatineau TV
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa Wi-fi
CanadaOrléans Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Nepean, Ontario

Latest outage, problems and issue reports in Nepean and nearby locations:

  • 3_punch Gilles Monvoisin (@3_punch) reported from Gatineau, Québec

    So @Videotron sent a collection agency to collect $$ from my 84yr old with ALS for not returning his cablebox. The issue is that the tech who installed the box put a lock on it and we could not remove. I explained to videotron reps but they just want $$ #greedy

  • Paul_Morneau Paul Morneau (@Paul_Morneau) reported from Ottawa, Ontario

    .@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices.

  • johnefrancis johnefrancis🇨🇦 (@johnefrancis) reported from Ottawa, Ontario

    Hey @Videotron, the tech support handle shown in the customer centre app @videotron24_7 doesn't seem to exist.

  • AllieKnitNinja Allie MacAlister (@AllieKnitNinja) reported from Ottawa, Ontario

    @brianjpapineau I went from Wind/Freedom to Koodo and never looked back, but I hear good things about Videotron.

  • Paul_Morneau Paul Morneau (@Paul_Morneau) reported from Ottawa, Ontario

    .@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices. #Videotron

  • LaLouveRK ͏ Ⲙⲉⳑⲇⲛⲓⲉ (@LaLouveRK) reported from Gatineau, Québec

    @Videotron I'm not gonna wait an hour on the phone, sorry.. so are all the other citizens that are in deep shit.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • piccologang 🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported from Dollard-Des Ormeaux, Québec

    When Videotron calls you to solve your problems, but actually doesn't lmao.

  • hej_cat cat ✨ (@hej_cat) reported

    me today: my anxiety has intense so bad since yesterday and i slept not well, i need a break, i want to ask the day off to my supervisor but nah i shouldn't it's not that bad videotron: say no more *coupe l'internet dans mon quartier pour l'après-midi entier*

  • leandroestrela ✊🏾 Leandro Estrela ★彡 (@leandroestrela) reported

    @Videotron hello, my internet is not working. could you help me please? thanks

  • nkpj226 NKSingh (@nkpj226) reported

    @Videotron is there internet issues?

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    @jfmezei Freedom to me is a non-issue, it's a red herring. Has spectrum worth. Videotron will turn it into a low cost, no service, cheap quality fizz just to keep it out of other competitors hands.

  • maude_art MaudeArt 💍 (@maude_art) reported

    @Videotron Any outage in Ste-Marthe sur le Lac?

  • LunarArchivist Lunar Archivist (@LunarArchivist) reported

    Does @Videotron give anyone GOOD customer service? When you ask for someone's name so you know who you're talking to, is "Do you want my DNA too?" an appropriate response? What about essentially daring someone to find another Internet provider if they're tired of your crap? 🤔

  • Lachajean1 Lachajean (@Lachajean1) reported

    @WalkingDead_AMC Said what I think.amc in Canada no app no amc + and in Quebec videotron cable cancel amc I would have move twd to another platform not cancel it and a Negan leadership or group would have been lots more fun to see then this Maggie versus Negan there is no more Rick or michonne

  • greggtilston Gregg Tilston🍷🥘🤘⛷🏎✈️🇨🇦🐾👩‍👧‍👦👨‍👧‍👦 (@greggtilston) reported

    @nectarios Bell Fibe is amazing (when it's stable). Not sure about Videotron but the issue I have with anything other than Fibe is the upload speed.

  • Lachajean1 Lachajean (@Lachajean1) reported

    @WalkingDead_AMC Those who sees it on the app share it to torrents who still watch on Sundays? And here in Quebec the cable company videotron has cancel amc we can't get amc + or the app in Canada so amc has screw up the walking dead I would have move the all show to another platform not cancel