Vidéotron

Vidéotron Outage Report in Nepean, Ontario

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The latest reports from users having issues in Nepean come from postal codes K2G.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Nepean, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Nepean and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Nepean, Ontario 01/16/2025 17:50

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Total Blackout (10%)

    Total Blackout (10%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (5%)

    TV (5%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Nepean, Ontario

The most recent Vidéotron outage reports came from the following cities: Gatineau, Ottawa and Nepean.

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City Problem Type Report Time
CanadaGatineau Total Blackout
CanadaOttawa Internet
CanadaNepean Internet
CanadaGatineau Wi-fi
CanadaGatineau TV
CanadaGatineau Internet

Community Discussion

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Vidéotron Issues Reports Near Nepean, Ontario

Latest outage, problems and issue reports in Nepean and nearby locations:

  • Paul_Morneau Paul Morneau (@Paul_Morneau) reported from Ottawa, Ontario

    .@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices.

  • 3_punch Gilles Monvoisin (@3_punch) reported from Gatineau, Québec

    So @Videotron sent a collection agency to collect $$ from my 84yr old with ALS for not returning his cablebox. The issue is that the tech who installed the box put a lock on it and we could not remove. I explained to videotron reps but they just want $$ #greedy

  • johnefrancis johnefrancis🇨🇦 (@johnefrancis) reported from Ottawa, Ontario

    Hey @Videotron, the tech support handle shown in the customer centre app @videotron24_7 doesn't seem to exist.

  • AllieKnitNinja Allie MacAlister (@AllieKnitNinja) reported from Ottawa, Ontario

    @brianjpapineau I went from Wind/Freedom to Koodo and never looked back, but I hear good things about Videotron.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • robbycap418 Robert Caporuscio (@robbycap418) reported

    @Videotron @SheilaB06891416 That’s really not acceptable… changing channels on a whim to subscribing clients is not very customer friendly..l no notification?

  • JulieeB11 Jb (@JulieeB11) reported

    I never hated @Videotron until now!

  • naxalite coolio iglesias (@naxalite) reported

    @Videotron issues. English customer support?

  • K56879801 K (@K56879801) reported

    @Videotron Hello, based on our last conversation the supervisor called me back and we agreed that there will be no charges of the Technition visit, to my surprise the charges were added and the customer service has no notes of this agreement on my file. This is very vexing

  • kayoazul ø (@kayoazul) reported

    @Videotron helix contract is a TRAP not explained to customers BEFORE signing up. i thought this was illegal. can’t find mention of conditions on your website. it should be plain. receiving details in a pdf contract link afterwards is too late. complaint was sent to @CCTS_CPRST

  • curious6720 Tina (@curious6720) reported

    @Videotron Has anyone been falsely billed $1.75 for calling a taxi but you didn't use this service ?

  • K56879801 K (@K56879801) reported

    @Videotron If you read my message you know that I did contact customer service and they can’t help me with that

  • aderosas1 Alessandra (@aderosas1) reported

    Anyone else experiencing problems with #videotron? @Videotron your offices are closed and the WIFI is down, my landline telephone is NOT working and my TV is not working. Can you update us with the problem? What is going on?

  • DEEJAYIWONDER DJAYZ IWONDERZ (@DEEJAYIWONDER) reported

    @Videotron system down

  • TVBCRehfer TVBC (@TVBCRehfer) reported

    @MarcMillerVM Of course it takes government money. Meanwhile Rogers is making the investment without govt money to bring the same to Six Nations. Hey Bell/Videotron what's your problem. Can't do anything without money from your friends?