1. Home
  2. Companies
  3. Vidéotron
  4. Nepean
Vidéotron

Vidéotron Outage Report in Nepean, Ontario

Service-wide status: Vidéotron

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Vidéotron generated 0 outage signals in the last 24 hours around Nepean, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • Latest local activity: Sep 19, 1:47 PM EDT.

Share of direct reports from this area over the past 30 days.

  • 100% Internet (100%)

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Nepean, Ontario

Vidéotron signals over the past 24 hours, with local activity from Nepean, Ontario and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

  • Service-wide signals
  • Service-wide baseline

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Nepean, Ontario

The most recent Vidéotron outage reports came from the following cities: Ottawa.

CityProblem TypeReport Time
Ottawa Internet 4 days ago
Ottawa Wi-fi 2 months ago
Ottawa Wi-fi 3 months ago
Ottawa Internet 3 months ago
Ottawa Internet 3 months ago
Ottawa Internet 3 months ago

Nearby cities with recent reports

Ottawa

1 signals in the past 7 days

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Nepean, Ontario

Latest outage, problems and issue reports in Nepean and nearby locations:

  • ottawadeafgirl
    Michèle 🏡 😷 🎃 #wearshermask (@ottawadeafgirl) reported from Ottawa, Ontario

    @Videotron As you can see from my handle I don’t hear very well...telephone service is not great for me.

  • Paul_Morneau
    Paul Morneau (@Paul_Morneau) reported from Ottawa, Ontario

    .@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices.

  • CdnAvSpotter
    🇨🇦Dean Hoisak🇨🇦 (@CdnAvSpotter) reported from Ottawa, Ontario

    @RSwartz2013 @WeatherLandG I'm with Videotron, no issues except my phone is connected to a tower across the river in Quebec, about 10km away. The Rogbellus tower 1km away is showing offline.

  • LaLouveRK
    ͏ Ⲙⲉⳑⲇⲛⲓⲉ (@LaLouveRK) reported from Gatineau, Quebec

    @Videotron I'm not gonna wait an hour on the phone, sorry.. so are all the other citizens that are in deep shit.

  • AllieKnitNinja
    Allie MacAlister (@AllieKnitNinja) reported from Ottawa, Ontario

    @brianjpapineau I went from Wind/Freedom to Koodo and never looked back, but I hear good things about Videotron.

  • 3_punch
    Gilles Monvoisin (@3_punch) reported from Gatineau, Quebec

    So @Videotron sent a collection agency to collect $$ from my 84yr old with ALS for not returning his cablebox. The issue is that the tech who installed the box put a lock on it and we could not remove. I explained to videotron reps but they just want $$ #greedy

  • Hobbit1969
    Front Line Red Shirt (@Hobbit1969) reported from Gatineau, Quebec

    @BigBadW0lf4Life @GreatestUncle42 @seanferrick So did I...yeah that's weird. I'm in Quebec, I have Videotron. Maybe your provider lost the signal momentarily

  • penseur_logique
    Jeff 🇨🇦 🇺🇦 5x Vaxxed (3 Pf,2Mod) (@penseur_logique) reported from Ottawa, Ontario

    @caiobchi @cmaconthehill @CityNewsKIT Videotron competition lowered prices in Quebec. Much like MTS + Sasktel did in MB / SK. Competition for the big 3. Videotron has service outside of QC, in Ottawa, same prices as QC. The big 3 and their flanker brands would not match prices of Videotron in Ottawa. We switched.

  • johnefrancis
    johnefrancis🇨🇦 (@johnefrancis) reported from Ottawa, Ontario

    Hey @Videotron, the tech support handle shown in the customer centre app @videotron24_7 doesn't seem to exist.

  • Paul_Morneau
    Paul Morneau (@Paul_Morneau) reported from Ottawa, Ontario

    .@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices. #Videotron

  • MadameDanis
    Jessica Lavoie (@MadameDanis) reported from Gatineau, Quebec

    @Videotron Today my family and I were helped by a young lady by JouJou. She went above and beyond as a customer services representative, my daughter started to be fed up of being in her stroller and Joujou took her played with her watched movies on her tablet with her.

  • moviesbbq
    Al (@moviesbbq) reported from Ottawa, Ontario

    @Videotron when will you support esims?

  • moviesbbq
    Al (@moviesbbq) reported from Ottawa, Ontario

    @Videotron when will support esims?

  • CdnAvSpotter
    Dziekan Hojsak 🇨🇦 (@CdnAvSpotter) reported from Ottawa, Ontario

    @itsreallypaulh @myworldtaw I agree Videotron plans and customer service is great. We have 4 phones with them, each with 20GB/month +100GB extra per year, for $45 per phone

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • MorinLoL1
    Morin (@MorinLoL1) reported

    @drewlevin IDK if you are able to put me in contact with the right person, but there has been a disconnection problem with all Videotron (Internet provider) users in Quebec, Canada since last patch... We randomly DC for 30 seconds literally every game/few times a game. Only LOL.

  • Hephaestus7
    Samuel Miller (@Hephaestus7) reported

    @Videotron URGENT ! The CNBC World feed is routed to the CNBC feed. Can you fix this pls. That's 2 days in a row and a common occurrence tbh. CNBC World is of no value to me. I want channel 106 with Squawk Box, a stock market ticker and economic data.

  • somaeck
    James Somaeck (@somaeck) reported

    In her response, she had made clear she was not trying to minimize what I was saying, but she said that my issues were "non-issues". She followed up by saying that if I stick with @Videotron, #eSim should be supported by the time I finish my contract in 2024. Seriously? 6/9

  • marioleg25
    Mario Legendre (@marioleg25) reported

    @statusisdown Yes I am using my Rogers mobile Internet with my IPhone to write this message .The problems we have with our Vidéotron services , without TV , And without home internet .

  • curious6720
    Tina (@curious6720) reported

    No internet #videotron Down since 7:00 p.m.

  • FakeNews10164
    Toth (@FakeNews10164) reported

    This famous network recruits or makes psychological harassment to their target! With old intercom systems that use the ELF of the electrical networks of their home! @Videotron @tvanouvelles JE enquête !!!! —->>>ZENITH

  • AlexSte49374492
    Alex Stevens (@AlexSte49374492) reported

    @ReclaimTheNetHQ I'm not hearing much opposition from the major internet service providers like Bell, Rogers, Telus, Videotron, Cogeco, Eastlink in regard to bill c-22. So I guess they are all in?

  • bella_reedq
    Isabella Reed (@bella_reedq) reported

    @NenkMonica Terrible tragedy. Prayers for her loved ones. Really hope they figure out what caused that videotron to fall.

  • fluxtrot
    Fluxtrot (@fluxtrot) reported

    @Videotron Obviously I have to call Videotron personally... No ****! Unverified account... Signed by Joe-Rainbow-Cat-Face... Nobody would take that seriously.

  • fluxtrot
    Fluxtrot (@fluxtrot) reported

    @Videotron I sent the details for my account. Also, you should get verified on X... You are cheaper than an Etsy creator selling tampons made out of fall leaves. YOU REEEEALLY need to get your **** together.

Recent Vidéotron reports in Nepean, Ontario

Latest available direct user reports from this city and nearby areas. These are individual observations, not confirmed incidents or a complete outage history.

  • Ottawa: Internet
  • Ottawa: Wi-fi
  • Ottawa: Wi-fi
  • Ottawa: Internet
  • Ottawa: Internet
  • Ottawa: Internet

Vidéotron detected incident history

These records describe service-wide increases in reported problems. They do not confirm an outage at every address. Recorded end times describe our detection window, not a provider-confirmed repair.

  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    Detection ended: (38 minutes)
  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    Detection ended: (59 minutes)
  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    No end recorded. This alone does not establish the current status.