Vidéotron Outage Report in Nepean, Ontario

Problems in the last 24 hours in Nepean, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Nepean, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

• Internet (60%)
• Wi-fi (18%)
• TV (9%)
• Total Blackout (7%)
• E-mail (4%)
• Phone (1%)

Live Outage Map Near Nepean, Ontario

The most recent Vidéotron outage reports came from the following cities: Ottawa, and Gatineau.

City	Problem Type	Report Time
Ottawa	Total Blackout	7 days ago
Gatineau	Internet	12 days ago
Ottawa	TV	17 days ago
Ottawa	Internet	17 days ago
Ottawa	Internet	17 days ago
Ottawa	Internet	19 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Nepean, Ontario

Latest outage, problems and issue reports in Nepean and nearby locations:

• 
  Paul Morneau (@Paul_Morneau) reported 11 minutes ago from Ottawa, Ontario

  .@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices. #Videotron

• 
  Paul Morneau (@Paul_Morneau) reported 13 minutes ago from Ottawa, Ontario

  .@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices.

• 
  Allie MacAlister (@AllieKnitNinja) reported 20 minutes ago from Ottawa, Ontario

  @brianjpapineau I went from Wind/Freedom to Koodo and never looked back, but I hear good things about Videotron.

• 
  Gilles Monvoisin (@3_punch) reported 43 minutes ago from Gatineau, Quebec

  So @Videotron sent a collection agency to collect $$ from my 84yr old with ALS for not returning his cablebox. The issue is that the tech who installed the box put a lock on it and we could not remove. I explained to videotron reps but they just want $$ #greedy

• 
  johnefrancis🇨🇦 (@johnefrancis) reported 54 minutes ago from Ottawa, Ontario

  Hey @Videotron, the tech support handle shown in the customer centre app @videotron24_7 doesn't seem to exist.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Your newest addiction (@CILANTRO_xo) reported 25 seconds ago

  @avremele @Videotron Yeah this is really bullshit service I’m thinking of cancelling and going with another provider. They didn’t announce anything and phones lines are unreachable ....

• 
  russ (@rmitchello) reported 3 minutes ago

  @Videotron are you experiencing any technical issues in mtl/NDG since about 1pm?

• 
  Mathieu Lefebvre 👑 (@TheMattychu) reported 3 minutes ago

  @Videotron Hello, everything is down in Hochelaga-Maisonneuve?

• 
  Sadhvi Al Alam (@SadhviAlAlam) reported 6 minutes ago

  @Videotron is there an internet service outage?

• 
  Milo Tkz (@_milotkz) reported 7 minutes ago

  Wowww my wifi dont work nowww **** videotron

• 
  Charles Milette (@sy1ve0n) reported 7 minutes ago

  @Videotron WHY IS YOUR DNS DOWN AND WHY DOES YOUR NEW HELIX STUFF NOT ALLOW ME TO CHANGE THE DNS SERVERS??? The old ZyXel gateway was much better but I was forced into the new one to get 400mbps (even though the old gateway was perfectly capable of that) 😡

• 
  Petro Gornostayev (@GornPetro) reported 11 minutes ago

  @Videotron yo what's up with the internet in mtl? Can you fix it?

• 
  Katrina Moy (@macmoyska) reported 14 minutes ago

  No @videotron internet service in Hull. Their support phone number doesn’t work. Trying to get through a busy take-out Valentine Friday. What’s going on??

• 
  Your newest addiction (@CILANTRO_xo) reported 15 minutes ago

  @ElephantStoneHQ @Videotron Even tried calling them and it’s not working ... wtf is happening

• 
  Droussy 🎙🔥 (@DroussyBabe) reported 21 minutes ago

  @TheSpiritorix @Videotron Same + my girl is mid a med exam online. They could at least post on their platforms that they are down. #switchingforbell