Vidéotron Outage Report in Nepean, Ontario
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Nepean, Ontario
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Nepean and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (69%)
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Wi-fi (11%)
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TV (8%)
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Total Blackout (7%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Nepean, Ontario
The most recent Vidéotron outage reports came from the following cities: Kanata, Gatineau, Ottawa, Orléans and Stittsville.
| City | Problem Type | Report Time |
|---|---|---|
 Kanata |
Internet | |
| Gatineau |
Internet | |
| Ottawa |
Internet | |
| Orléans |
Wi-fi | |
| Ottawa |
Internet | |
| Gatineau |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Nepean, Ontario
Latest outage, problems and issue reports in Nepean and nearby locations:
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Allie MacAlister
(@AllieKnitNinja) reported
from
Ottawa, Ontario
@brianjpapineau I went from Wind/Freedom to Koodo and never looked back, but I hear good things about Videotron.
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johnefrancis🇨🇦
(@johnefrancis) reported
from
Ottawa, Ontario
Hey @Videotron, the tech support handle shown in the customer centre app @videotron24_7 doesn't seem to exist.
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Gilles Monvoisin
(@3_punch) reported
from
Gatineau, Québec
So @Videotron sent a collection agency to collect $$ from my 84yr old with ALS for not returning his cablebox. The issue is that the tech who installed the box put a lock on it and we could not remove. I explained to videotron reps but they just want $$ #greedy
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Donny
(@Johnny78190531) reported
@Videotron So you're essentially telling people with landlines to just pray and die if they have to dial 911. It should be illegal for you to force our phone lines through your devices if they can't allow for emergency calls in times of emergency. You are using our public infrastructure.
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crâne chauve
(@f_begl) reported
@Videotron Fix your **** this is ridiculous
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RD
(@rondv220) reported
@videotron can't wait to get my internet, phone, TV back, so i switch all to another providers !!!!! 2 days with no access when electricity was restored 24H. Bad company !! zero communication with customers !!!
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mohan eappen
(@mohaneappen) reported
from
Dollard-Des Ormeaux, Québec
@Videotron Hydro came back last night around 11:00 pm but Helix does not want to reconnect Should I attempt to call Customer Service ? I am in Pointe Claire H9R 5X9
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Donna Reed
(@DonnaRe14021450) reported
@Videotron My internet is down as well I didn't get it back do you know when it's coming back on
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Al
(@freefox76) reported
@Videotron you need to provide some updates. When is service going to be restored by area for example? I hate to say it but hydro Quebec sets the standard for this, and you are an example of what not to do.
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Tina
(@sashalovidia) reported
@Videotron when will internet service be restored? It is unacceptable for the outage to last this long. We have exams coming up, people are working from home ect.. and no updates from u as to when you will fix this.
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earl devine
(@earldev) reported
@Videotron when will service be returned to cote st luc ?
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Justafan
(@JustafanYC) reported
@malorian_arms @Videotron Yes cause everyone is using their cellphones thus the network is congested and slowing down. Imnin the same area and have the same issue
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milliondollionaire🍑
(@JonahVirtanen) reported
i will be a bit sad if internet has not returned by POE league start. Videotron never again