Vidéotron

Vidéotron Outage Report in Nepean, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Nepean, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Nepean and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Nepean, Ontario 03/21/2026 15:40

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. TV (10%)

    TV (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Nepean, Ontario

The most recent Vidéotron outage reports came from the following cities: Ottawa and Gatineau.

Loading map, please wait...
City Problem Type Report Time
CanadaOttawa TV
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa Total Blackout
CanadaGatineau TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Nepean, Ontario

Latest outage, problems and issue reports in Nepean and nearby locations:

  • johnefrancis johnefrancis🇨🇦 (@johnefrancis) reported from Ottawa, Ontario

    Hey @Videotron, the tech support handle shown in the customer centre app @videotron24_7 doesn't seem to exist.

  • AllieKnitNinja Allie MacAlister (@AllieKnitNinja) reported from Ottawa, Ontario

    @brianjpapineau I went from Wind/Freedom to Koodo and never looked back, but I hear good things about Videotron.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • dynastyhua dynastyhua (@dynastyhua) reported

    @gerrybeliveau @Videotron Internet is down in roxboro also

  • Amanda57354853 Amanda (@Amanda57354853) reported

    @Videotron internet and tv not working in Montreal Dollard des ormeaux. Do you know if there’s an outage?

  • RandorElbuf Ran I am (@RandorElbuf) reported

    @Videotron internet is down?

  • LoganCDN Logan Foster (@LoganCDN) reported

    @Videotron internet isn't working so I can't use their helix app to talk to their customer support to tell them their internet service isn't working. Phone support tells me to use the helix app. That's some real catch 22 BS there.

  • WSpy Rory (@WSpy) reported

    @DJLandSa @Videotron Got through. There is indeed an outage in some parts of the west Island. Estimated time to fix is 4hrs they said

  • Nemachocolat368 Homie in Chief (@Nemachocolat368) reported

    Mediocrité incompetence waste of my time = @Videotron customer service PU CAPABLE

  • lamarre_shawn Shawn Lamarre (@lamarre_shawn) reported

    @Videotron wtf is the pointlf paying 80$/month for a service that never works, havent been able to use my internet in 3 days and every week its something.... ridiculous

  • ZackTaylorFA .Zack//Rabbit (@ZackTaylorFA) reported

    @CakeBunnyNSFW @PandasAndVidya That would make sense. Never heard of "videotron" before

  • jackxred Jack (@jackxred) reported

    @Videotron any update on the outage in pierrefonds?

  • alaa_dekhili Alaa Dekhili (@alaa_dekhili) reported

    @Videotron Internet is down in Pierrefonds, Montreal