Vidéotron

Vidéotron Outage Report in Nepean, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Nepean, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Nepean and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Nepean, Ontario 12/11/2025 22:20

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Nepean, Ontario

The most recent Vidéotron outage reports came from the following cities: Ottawa, Orléans and Gatineau.

Loading map, please wait...
City Problem Type Report Time
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa Wi-fi
CanadaOrléans Internet
CanadaOttawa TV
CanadaOrléans Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Nepean, Ontario

Latest outage, problems and issue reports in Nepean and nearby locations:

  • AllieKnitNinja Allie MacAlister (@AllieKnitNinja) reported from Ottawa, Ontario

    @brianjpapineau I went from Wind/Freedom to Koodo and never looked back, but I hear good things about Videotron.

  • johnefrancis johnefrancis🇨🇦 (@johnefrancis) reported from Ottawa, Ontario

    Hey @Videotron, the tech support handle shown in the customer centre app @videotron24_7 doesn't seem to exist.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • mtl_beh B (@mtl_beh) reported

    @schai_mg @fizz_ca @Videotron The weird thins is that fizz shows no issues on their website. 🤔

  • CdnAvSpotter Dziekan Hojsak 🇨🇦 (@CdnAvSpotter) reported from Ottawa, Ontario

    @itsreallypaulh @myworldtaw I agree Videotron plans and customer service is great. We have 4 phones with them, each with 20GB/month +100GB extra per year, for $45 per phone

  • MissSeverine18 Sev Guilbault (@MissSeverine18) reported

    @mtl_beh @Videotron On McGill street, also still down

  • mtl_beh B (@mtl_beh) reported

    @Videotron @PierreBiaz Right! It is down in the area.

  • kosta__7 Kosta V. (@kosta__7) reported

    @Videotron any news on when the outage in old Montreal will be resolved?

  • hfiguiere Hubert Figuière (@hfiguiere) reported

    What's the point of paying @videotron a premium for @CraveTVHelp is the recording cut the show because the TV guide is incorrect. Problem only arise with @BellMediaPR owned premium channel. Go figure. Might as well cut the cord.

  • rachelpedersen Rachel Pedersen (@rachelpedersen) reported

    @Videotron why was I lied to being told my helix was $10 cheaper since my equipment was paid off and I get my bill is it's $3 more. Now being told on the phone with customers service that the guy didn't tell me that

  • Dell_is_Poo TheJusta (@Dell_is_Poo) reported

    @Videotron @elonmusk My telecomm company is offering a measly 1000 refurb phones + 6mnths service to Ukranian refugees. The owner, Pierre Karl Peladeau, is the biggest welfare/subsidy queen of Canada - he received 5B$ from govt just to buy this Videotron **** only. Got much more later on.

  • mtl_beh B (@mtl_beh) reported

    .@VMediaCSR @Videotron - where is the status update for the internet outage in the Old Port? We were told it would be fixed by 8pm last night.

  • Valkyrie_Bubble Valkyrie (@Valkyrie_Bubble) reported

    @Videotron Internet back to being down again in our area. Seems like it's now on and off and will continue for the next 4 hours. Anything to say about such poor reliability on your Internet service?