Vidéotron

Vidéotron Outage Report in Nepean, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Nepean, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Nepean and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Nepean, Ontario 11/19/2025 07:10

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Nepean, Ontario

The most recent Vidéotron outage reports came from the following cities: Ottawa, Orléans and Gatineau.

Loading map, please wait...
City Problem Type Report Time
CanadaOttawa TV
CanadaOrléans Internet
CanadaOttawa TV
CanadaOttawa Wi-fi
CanadaOttawa Total Blackout
CanadaOttawa Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Nepean, Ontario

Latest outage, problems and issue reports in Nepean and nearby locations:

  • AllieKnitNinja Allie MacAlister (@AllieKnitNinja) reported from Ottawa, Ontario

    @brianjpapineau I went from Wind/Freedom to Koodo and never looked back, but I hear good things about Videotron.

  • johnefrancis johnefrancis🇨🇦 (@johnefrancis) reported from Ottawa, Ontario

    Hey @Videotron, the tech support handle shown in the customer centre app @videotron24_7 doesn't seem to exist.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • L0uraG curi00sa (@L0uraG) reported

    @steevey @Videotron We never lost power and yet 2 days no Helix

  • MartinDegenne Martin Degenne (@MartinDegenne) reported

    @Videotron Still down in Montreal H2R. 😞 Godspeed to the repair teams

  • GatesZullo Gates Zullo (@GatesZullo) reported

    @Videotron Is there an outage map for clients to see what areas are currently affected by issues? Can't tell if an issue is due to ice storm (likely) or if it's faulty equip on user end. Seems like a worthwhile investment; can save frustration for both clients & your tech staff.

  • RioLibero Rio V Libero (@RioLibero) reported

    @Videotron @Videotron is down in Kirkland. When will you be up?

  • L0uraG curi00sa (@L0uraG) reported

    @endeezed @Videotron Two days -we never lost power and still no wireless. Is it time to switch back to bell….?

  • IamAli01 Nabeel Ali (@IamAli01) reported

    @Videotron H9B area with 4 business lines. Power still down but why am I getting full bars of LTE yet no service whatsoever?! Completely cut off and got to drive 15 minutes from my house to get any form of service. It’s ridiculous got me questioning renewing my contract at the end of term

  • RioLibero Rio V Libero (@RioLibero) reported

    @Videotron Is the Kirkland area down? We have no service.

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    Guess I better check the #CRTC outage website which is updated and which Videotron mocked and laughed at in the secret side-consultation, to see the latest telecom updates and ongoing outages. Nope. No updates. Only Bell's update from yesterday exists. How about that!🤡

  • Charby666 Seb Charb (@Charby666) reported

    @lepage33 @Videotron It's gonna be 3 days without internet now in H7R. The best internet network my ***. Maybe we should switch to Bell.

  • chrisbasta christine basta (@chrisbasta) reported

    @Videotron 3rd day today with no internet whereas our electricity was only out for almost a day. How long before internet will work again, it's taking you too long and everyone in the building has the same problem.