Vidéotron Outage Report in Saint-Basile-le-Grand, Montérégie, Quebec

Problems in the last 24 hours in Saint-Basile-le-Grand, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Basile-le-Grand, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

• Internet (59%)
• Wi-fi (18%)
• TV (9%)
• Total Blackout (8%)
• E-mail (5%)
• Phone (2%)

Live Outage Map Near Saint-Basile-le-Grand, Quebec

The most recent Vidéotron outage reports came from the following cities: Longueuil, Saint-Basile-le-Grand, and La Prairie.

City	Problem Type	Report Time
Longueuil	Wi-fi	20 days ago
Saint-Basile-le-Grand	Internet	21 days ago
La Prairie	E-mail	21 days ago
Longueuil	Internet	1 month ago
La Prairie	Internet	1 month ago
Longueuil	Internet	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Saint-Basile-le-Grand, Quebec

Latest outage, problems and issue reports in Saint-Basile-le-Grand and nearby locations:

• 
  Bitten Pnpple 🍍 (@EL_Loso) reported 20 seconds ago from Longueuil, Quebec

  I hope Videotron fix my home internet ASAP

• 
  DARRELL (@darealityy) reported 60 minutes ago from Brossard, Quebec

  @NobuBergy @Videotron Damn times are hard out here!

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  m,michelle (@mmichelle1121) reported 35 seconds ago

  @Videotron I'm the 10% , that still no internet service yet. although the hydro power restored 2days. :(

• 
  Wendy Chen (@WendyCh62813748) reported 2 minutes ago

  @Videotron am I the 10%? H1X any good news? I have been out of service for almost 4 days. I work from home. I could lose my job!

• 
  Tanya (@tanyatastic) reported 4 minutes ago

  @Videotron In Lasalle still don’t have internet and yet my brother who lives less than a km away got it back no problem, disappointing

• 
  Dante's Inferno (@DanteInfn) reported 5 minutes ago

  @Videotron I'm definitely not part of that "90%" still down since Thursday 4pm In Montreal's Sainte Genevieve... luckily my Rogers phone started working early today which I'm using as a tether to surf with.

• 
  sam (@txorontxo) reported 8 minutes ago

  @videotron you guys are ridiculous. not even able to refund me my exceed data usage because my wifi is with Fizz (literally your subcontractor with the same owner..). Your customer representatives are literal robots with no empathy whatsoever (1/?) #Videotron #Montreal #qcpol

• 
  Brian Mahoney @Brian_Mahoney@mas.to (@_BrianMahoney) reported 8 minutes ago

  @FidoSolutions So in the 4.5 years when my bill didn't change, Fido made no "network enhancements"? It wasn't until Rogers took over Shaw and you had competition from Videotron that you decided to spruce things up a bit? Incredible timing, I must say.

• 
  Commissioner Miner (@fanCRTCProfling) reported 9 minutes ago

  People will know (or soon know) that having Teksavvy landline service means they are ****** in time of need because "Videotron mobile" will give people nothing in a time of need if people have TSI landline service.

• 
  Cristiana (@chris_tud) reported 10 minutes ago

  @Videotron Still not working in Pincourt! Terrible! Cell service was down, now wi fi!

• 
  Nolan Rogerson (@NolanPDX) reported 12 minutes ago

  @Videotron Still down H1Y

• 
  PJ_Johnson (@thefunk) reported 15 minutes ago

  Hey @Videotron I lost service about 2 hours ago in Verdun.