Vidéotron Outage Report in Saint-Bruno-de-Montarville, Québec
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Saint-Bruno-de-Montarville, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Bruno-de-Montarville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (60%)
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Wi-fi (19%)
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TV (10%)
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Total Blackout (6%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Saint-Bruno-de-Montarville, Québec
The most recent Vidéotron outage reports came from the following cities: Montréal, Longueuil, Saint-Basile-le-Grand and La Prairie.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
Internet | |
| Montréal |
Wi-fi | |
| Montréal |
Wi-fi | |
| Montréal |
Internet | |
| Montréal |
Internet | |
| Montréal |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vidéotron Issues Reports Near Saint-Bruno-de-Montarville, Québec
Latest outage, problems and issue reports in Saint-Bruno-de-Montarville and nearby locations:
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khai
(@sumtimw0ng) reported
from
Montréal, Québec
Hm, Videotron Internet is unstable tonight...
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Kathy M
(@kathym425) reported
from
Montréal, Québec
@Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁
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Sean Lloyd
(@SeanLloyd93) reported
from
Montréal, Québec
@Bell_Support I'll need someone to reach me very soon or I will be calling @Videotron tomorrow. Never have I had such bad service
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Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
@sol_da_ @Videotron The audacity they have. + the representatives I spoke to had such bad attitudes. They tried to make it seem like they were doing me a favor or something.
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martin lutteral 🇨🇦
(@mlutteral) reported
from
Montréal, Québec
@Videotron Major outtage, support line down, and you suggest to "restart your modem" You bunch of pathetic clowns. Who was the idiot who decided to switch to helix? We were good before that ****. I have to move away from this crap
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Kathy M
(@kathym425) reported
from
Montréal, Québec
@lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.
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martin lutteral 🇨🇦
(@mlutteral) reported
from
Montréal, Québec
@Videotron I've been a loyal client for the last 17 years. I don't know who's making the big decisions in your company, but (s)he is a ******* idiot. In the span of about one year you went from the best ISP in town to one of the worst. Time to move.
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sbg4evr
(@sbg4evr) reported
from
Montréal, Québec
@Videotron is service down? No Helix, no tv or internet access
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Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
@Videotron still charged me upfront $388+ tax with installation fees of $60 even though I chose to pay in $12 for 24 months. When my bill came out on July 9th, I called customer service. They told me it was a mistake and that they would see what they could do. Lol
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Droussy 🎙🔥
(@DroussyBabe) reported
from
Montréal, Québec
Fix this **** Now !! @Videotron #enjeuxmajeurs
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m@rie
(@mtn_carnet) reported
from
Montréal, Québec
@Videotron Service internet.
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Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
@Videotron is this the customer experience you want for your clients? So if I don’t have the money to pay $400 that I wasn’t supposed to be charged upfront, then you cut off my service and still leave me with the bill? This is none sense.
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sbg4evr
(@sbg4evr) reported
from
Montréal, Québec
@JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔
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Elephant Stone
(@ElephantStoneHQ) reported
from
Montréal, Québec
Anyone else having @Videotron internet issues?
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martin lutteral 🇨🇦
(@mlutteral) reported
from
Montréal, Québec
Another internet blackout brought to you by the clowns at @Videotron The quality of their service has dropped to unbearable levels. ******* idiots
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Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
I switched to @Videotron on June 8th 2021. They offered their high speed internet service, Helix with no installation fees. They gave me 2 options: - Pay for equipment upfront: $388+ tax OR - Pay $12 + tax/month for 24 months. I went with the 2nd option. But guess what?
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Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
@Videotron said this kind of thing happens (often?) & that the only option I have is to accept their “courtesy” of $75 and pay the rest otherwise i will receive late fees and eventually they will cut off my service and come get the equipment but that I would still have to pay.
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M▼RKDIEZ
(@markdiez514) reported
from
Montréal, Québec
@Videotron what’s going on with your internet wtf?!?!?
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Nick Chrysanthakopoulos
(@NickChrysantha1) reported
from
Montréal, Québec
@fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.
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Elephant Stone
(@ElephantStoneHQ) reported
from
Montréal, Québec
@MikeSidel @Videotron Sucks
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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FrankieP
(@FrancoisPeladau) reported
@CanadianKryles @Videotron It is a system wide outage. No ETA.
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Ann Lemieux
(@ann_lemieux) reported
@Videotron unable to call for tech support??? (514)
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Elephant Stone
(@ElephantStoneHQ) reported
from
Montréal, Québec
@MikeSidel @Videotron Sucks
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verbal kint
(@mtl_boredstupid) reported
@robertdicesare @danlap4 @Videotron St michel down.... site internet videotron down... ligne de soutien technic down
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Mr.Ha
(@wha_mtl) reported
@rmitchello @Videotron Yes, same problem in mtl/Saint-Laurent since about 13h00
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Ali
(@Redondizou) reported
@Videotron why have all your services stopped? Website not opening, neither is customer service number working
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sam
(@txorontxo) reported
You guys have literally the worst access to services ever. En plus de payer des prix de fou par mois, you guys don’t even have the decency to have a reliable internet connection AND customer service. I have never been so angered by a multinational company. @Videotron
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Nexco Networks
(@NexcoNetworks) reported
There is a reported issue with @videotron internet connections that may be affecting connectivity and phone services. We will update as new becomes available to us!
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Nezzy
(@wow_rs_) reported
@Videotron Is this why I had to come to Twitter and all your phone lines are down?
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Your newest addiction
(@CILANTRO_xo) reported
@Corporate18 @ElephantStoneHQ @Videotron It’s a business and they should be prepared for this. Specially in this Covid era where everyone work from home, they rely and trust them, And customer service should at least be available or make a god damn announcement about it. 🤔