Vidéotron

Vidéotron Outage Report in Sainte-Julie, Montérégie, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Sainte-Julie, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Sainte-Julie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Sainte-Julie, Montérégie, Québec 01/21/2026 17:35

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (8%)

    TV (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Sainte-Julie, Montérégie, Québec

The most recent Vidéotron outage reports came from the following cities: Montréal, Longueuil, Brossard, La Prairie, Repentigny and Beloeil.

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City Problem Type Report Time
CanadaMontréal Internet
CanadaMontréal Internet
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Sainte-Julie, Québec

Latest outage, problems and issue reports in Sainte-Julie and nearby locations:

  • kathym425 Kathy M (@kathym425) reported from Montréal, Québec

    @Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁

  • sumtimw0ng khai (@sumtimw0ng) reported from Montréal, Québec

    Hm, Videotron Internet is unstable tonight...

  • IssaCheckmate Issa Sissoko (@IssaCheckmate) reported from Montréal, Québec

    @Videotron said this kind of thing happens (often?) & that the only option I have is to accept their “courtesy” of $75 and pay the rest otherwise i will receive late fees and eventually they will cut off my service and come get the equipment but that I would still have to pay.

  • EL_Loso Bitten Pnpple 🍍 (@EL_Loso) reported from Longueuil, Québec

    I hope Videotron fix my home internet ASAP

  • markdiez514 M▼RKDIEZ (@markdiez514) reported from Montréal, Québec

    @Videotron what’s going on with your internet wtf?!?!?

  • loveZaa36 ZAZA BADAZZ♒️⭐️🏁 (@loveZaa36) reported from Montréal, Québec

    Wthhh @Videotron why is my txting not working 😡😡

  • kathym425 Kathy M (@kathym425) reported from Montréal, Québec

    @lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.

  • IssaCheckmate Issa Sissoko (@IssaCheckmate) reported from Montréal, Québec

    @Videotron is this the customer experience you want for your clients? So if I don’t have the money to pay $400 that I wasn’t supposed to be charged upfront, then you cut off my service and still leave me with the bill? This is none sense.

  • sbg4evr sbg4evr (@sbg4evr) reported from Montréal, Québec

    @Videotron is service down? No Helix, no tv or internet access

  • sbg4evr sbg4evr (@sbg4evr) reported from Montréal, Québec

    @JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔

  • dancarnelly Dan Carnelly (@dancarnelly) reported from Montréal, Québec

    So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.

  • ElephantStoneHQ Elephant Stone (@ElephantStoneHQ) reported from Montréal, Québec

    Anyone else having @Videotron internet issues?

  • IssaCheckmate Issa Sissoko (@IssaCheckmate) reported from Montréal, Québec

    I switched to @Videotron on June 8th 2021. They offered their high speed internet service, Helix with no installation fees. They gave me 2 options: - Pay for equipment upfront: $388+ tax OR - Pay $12 + tax/month for 24 months. I went with the 2nd option. But guess what?

  • DroussyBabe Droussy 🎙🔥 (@DroussyBabe) reported from Montréal, Québec

    Fix this **** Now !! @Videotron #enjeuxmajeurs

  • NickChrysantha1 Nick Chrysanthakopoulos (@NickChrysantha1) reported from Montréal, Québec

    @fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.

  • CeeFor Cee (@CeeFor) reported from Montréal, Québec

    @Videotron @DjBlaster Interesting. We’ve dealt with Videotron maybe 3 times as potential customers and every time we’ve had agenda flat out refuse to speak English. Even when we get telemarketing calls, when I say I don’t speak French they just say “ok bye” and hang up. Always a bad experience.

  • mtn_carnet m@rie (@mtn_carnet) reported from Montréal, Québec

    @Videotron Service internet.

  • ElephantStoneHQ Elephant Stone (@ElephantStoneHQ) reported from Montréal, Québec

    @MikeSidel @Videotron Sucks

  • fjvost Felipe PJ (@fjvost) reported from Montréal, Québec

    Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown

  • IssaCheckmate Issa Sissoko (@IssaCheckmate) reported from Montréal, Québec

    @Videotron still charged me upfront $388+ tax with installation fees of $60 even though I chose to pay in $12 for 24 months. When my bill came out on July 9th, I called customer service. They told me it was a mistake and that they would see what they could do. Lol

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • mediamorphis Dwayne Winseck (@mediamorphis) reported

    The TPIA regime has been key, argues #Shaw lawyer, since the 90s & given rise to indy ISPs & @cnoconline members. This'll be key to @Videotron's success b/c it'll allow it to compete in wireline service & to bundle that w/ mobile to compete head on w/ Telus-- 1/x #Rogers #CRTC

  • LazerothYT Ovail Laz (@LazerothYT) reported

    @xOrbxtal @Videotron That is terrible

  • DoriPereira1 Dori Pereira (@DoriPereira1) reported

    @Videotron need some help, I’m trying to buy a phone and they keep saying I need a contract? I’m your client and i just need a new phone

  • vannybees 𝚅𝚊𝚗𝚎𝚜𝚜𝚊 ❤️‍🔥 (@vannybees) reported

    videotron’s costumer service hold music goes hard af

  • Milnoc François Caron 🇨🇦 (💉x4) (@Milnoc) reported

    @jfmezei Regrettable. I wonder if any other provider like @Videotron might set up a cellular network in La Tuque or go into partnership with a local provider like Sogetel? The problem with @Bell is that their billing is completely unreliable and it takes forever to fix errors.

  • dandycanada Dan Separation Anxiety Jette (@dandycanada) reported

    It’s now done, the @Videotron landline account is closed. It’s going to be a lot of work to notify schools, work, doctors, offices, and God knows who else, but I could no longer trust this service.

  • GuimiliRym ɢʀʏʍ (@GuimiliRym) reported

    I will use my phone data **** it nothing can stop me I cannot and will not be stopped Videotron cannot stop me from watching this episode

  • BobbyMaverick1 Robert Rodgers Jr (@BobbyMaverick1) reported

    @lizaledwards You can move with your number to a different service provider. I moved with mine from Fido to Videotron without any problems.

  • WalidKchouk Walid Kchouk (@WalidKchouk) reported

    Never take @Videotron, it's the worst customer service I've ever had in my life. Now that I have had my experience with Videotron after having had @CentreBell , I can advise you to go to Bell.

  • Globegrowth Tom Burke (@Globegrowth) reported

    @NHLFBoys @Videotron Yes. Me too in NDG. Apparently there is some sort of general outage.