Vidéotron Outage Report in Sainte-Martine, Montérégie, Québec
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Sainte-Martine, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Sainte-Martine and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (71%)
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Wi-fi (11%)
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Total Blackout (7%)
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TV (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Sainte-Martine, Montérégie, Québec
The most recent Vidéotron outage reports came from the following cities: Montréal, Saint-Constant, Châteauguay, Sainte-Catherine and Vaudreuil-Dorion.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
Internet | |
| Montréal |
Internet | |
| Saint-Constant |
Internet | |
| Saint-Constant |
Internet | |
| Montréal |
Internet | |
| Montréal |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Sainte-Martine, Québec
Latest outage, problems and issue reports in Sainte-Martine and nearby locations:
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Droussy 🎙🔥
(@DroussyBabe) reported
from
Montréal, Québec
Fix this **** Now !! @Videotron #enjeuxmajeurs
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khai
(@sumtimw0ng) reported
from
Montréal, Québec
Hm, Videotron Internet is unstable tonight...
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sbg4evr
(@sbg4evr) reported
from
Montréal, Québec
@JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔
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Cee
(@CeeFor) reported
from
Montréal, Québec
@Videotron @DjBlaster Interesting. We’ve dealt with Videotron maybe 3 times as potential customers and every time we’ve had agenda flat out refuse to speak English. Even when we get telemarketing calls, when I say I don’t speak French they just say “ok bye” and hang up. Always a bad experience.
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Nick Chrysanthakopoulos
(@NickChrysantha1) reported
from
Montréal, Québec
@fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.
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Elephant Stone
(@ElephantStoneHQ) reported
from
Montréal, Québec
Anyone else having @Videotron internet issues?
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Elephant Stone
(@ElephantStoneHQ) reported
from
Montréal, Québec
@MikeSidel @Videotron Sucks
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jyseerys
(@jayseereyes) reported
from
Montréal, Québec
@Videotron Besides, I didn't because I wasn't aware of my limits till I received my bill. However, this month I did receive an alert regarding with my usage limits. So it wasn't a technical problem.
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jyseerys
(@jayseereyes) reported
from
Montréal, Québec
@Videotron No, but chat with a customer representative. Even her couldn't provide any solutions instead apologizing for the situation. Well, her apologizing is not what I need because it didn't solve the charges or any kind of that matter.
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Joseph Valenti
(@BrokrBindr) reported
from
Beaconsfield, Québec
@DisneyStudiosCA I paid for a subscription today for my residence in Montreal. My ISP (Cronomagic) is a reseller for one of the major ISPs (Videotron). Disney+ is blocking me, identifying my IP address as "outside of Canada", which it is not (!). No service unless my cellular data. Not happy!
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Felipe PJ
(@fjvost) reported
from
Montréal, Québec
Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown
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Dan Carnelly
(@dancarnelly) reported
from
Montréal, Québec
So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.
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ZAZA BADAZZ♒️⭐️🏁
(@loveZaa36) reported
from
Montréal, Québec
Wthhh @Videotron why is my txting not working 😡😡
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m@rie
(@mtn_carnet) reported
from
Montréal, Québec
@Videotron Service internet.
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Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
I switched to @Videotron on June 8th 2021. They offered their high speed internet service, Helix with no installation fees. They gave me 2 options: - Pay for equipment upfront: $388+ tax OR - Pay $12 + tax/month for 24 months. I went with the 2nd option. But guess what?
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Kathy M
(@kathym425) reported
from
Montréal, Québec
@lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.
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Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
@Videotron still charged me upfront $388+ tax with installation fees of $60 even though I chose to pay in $12 for 24 months. When my bill came out on July 9th, I called customer service. They told me it was a mistake and that they would see what they could do. Lol
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M▼RKDIEZ
(@markdiez514) reported
from
Montréal, Québec
@Videotron what’s going on with your internet wtf?!?!?
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Kathy M
(@kathym425) reported
from
Montréal, Québec
@Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁
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sbg4evr
(@sbg4evr) reported
from
Montréal, Québec
@Videotron is service down? No Helix, no tv or internet access
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Robert Pariseau
(@rscorchio) reported
@Microsoft Super-duper problem going on with #Microsoft10 for 60 hours straight now. #Videotron customers in #Montreal may be particularly hard hit.
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Scott Troudt
(@VeryScott) reported
@CTremblay85 @iPhoneinCanada @Videotron Poor Atlantic Canada. Fair prices for all! Maybe one day… :/
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Jean-Luc Hurlbut
(@Deadly_JSay) reported
@Videotron fix your DNS server pls. I'm getting a lot of name not resolved errors and Apex Legends doesn't work on your DNS anymore. I had to change to Google's DNS but every new device I use has issues. Maybe propagation is broken or something.
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Pathfinder⚡
(@Pathfinder) reported
Hey @Videotron you have a full internet outage in my whole neighborhood in #Montreal right now for over 2 hours, and your CSR has no ETA for me for when it will be fixed. This is unacceptable.
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Robert Pariseau
(@rscorchio) reported
@Videotron More than 48 hours now, my taskbar feels like "chargement en cours." Hell, it doesn't even shut down by itself like it did on Monday. Explain that?
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Sam Meikle
(@SammyM12) reported
@Videotron is internet down in Montreal ?
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boui🌙
(@theboui) reported
idk what happened to videotron internet last month during that outage but its been complete garbage since. constant DNS errors, random drops in connection, days where i cant get more than 15mb/s when i pay for 100mb/s... wtf
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Ian Littman
(@iansltx) reported
@saschasegan Either way, gotta assume that Videotron will deploy just enough of a network on 3.5 to force Rogers (probably Rogers) to network-share. Because if you think that Dish doesn't have enough spectrum to launch a network, 10-20 MHz of C-Band sure as heck isn't enough.
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Amanda Di Marco
(@amand_ina) reported
@rachdibartolo @Videotron Mine is terrible.
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Pathfinder⚡
(@Pathfinder) reported
@Videotron When my power goes out for unplanned reasons, @hydroquebec is able to give ab ETA on when their service will be restored. They even provide an outage map to track progress. Internet is just as vital a service as electricity.