Vidéotron Outage Report in Saint-Lazare, Montérégie, Québec
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Saint-Lazare, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Lazare and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (70%)
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Wi-fi (10%)
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TV (7%)
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Total Blackout (7%)
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E-mail (3%)
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Phone (3%)
Live Outage Map Near Saint-Lazare, Montérégie, Québec
The most recent Vidéotron outage reports came from the following cities: Montréal, Hudson, Pincourt, Vaudreuil-Dorion and Pierrefonds.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
Internet | |
| Montréal |
Internet | |
| Montréal |
Internet | |
| Montréal |
Internet | |
| Montréal |
Wi-fi | |
| Montréal |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Saint-Lazare, Québec
Latest outage, problems and issue reports in Saint-Lazare and nearby locations:
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jyseerys
(@jayseereyes) reported
from
Montréal, Québec
@Videotron Besides, I didn't because I wasn't aware of my limits till I received my bill. However, this month I did receive an alert regarding with my usage limits. So it wasn't a technical problem.
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jyseerys
(@jayseereyes) reported
from
Montréal, Québec
@Videotron No, but chat with a customer representative. Even her couldn't provide any solutions instead apologizing for the situation. Well, her apologizing is not what I need because it didn't solve the charges or any kind of that matter.
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M▼RKDIEZ
(@markdiez514) reported
from
Montréal, Québec
@Videotron what’s going on with your internet wtf?!?!?
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Kathy M
(@kathym425) reported
from
Montréal, Québec
@Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁
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ZAZA BADAZZ♒️⭐️🏁
(@loveZaa36) reported
from
Montréal, Québec
Wthhh @Videotron why is my txting not working 😡😡
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David MacIntyre
(@dave_mac609) reported
from
Montréal, Québec
@Videotron Three times in the last month you have needed to send a technician to my house to fix my internet and TV, and the same issues keep reoccurring. Internet has been AWOL since last night and TV signal weak. This is absolutely unac-*******-ceptable. Disgraceful. Do better.
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sbg4evr
(@sbg4evr) reported
from
Montréal, Québec
@Videotron is service down? No Helix, no tv or internet access
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Elephant Stone
(@ElephantStoneHQ) reported
from
Montréal, Québec
@MikeSidel @Videotron Sucks
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Droussy 🎙🔥
(@DroussyBabe) reported
from
Montréal, Québec
Fix this **** Now !! @Videotron #enjeuxmajeurs
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Ahsan.
(@Iqballer69) reported
from
Montréal, Québec
@MikeyZwonok @Bell @Videotron Need to do that switch too man @Bell is always a let down lol internet always going on and off randomly
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Elephant Stone
(@ElephantStoneHQ) reported
from
Montréal, Québec
Anyone else having @Videotron internet issues?
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m@rie
(@mtn_carnet) reported
from
Montréal, Québec
@Videotron Service internet.
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Nick Chrysanthakopoulos
(@NickChrysantha1) reported
from
Montréal, Québec
@fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.
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sbg4evr
(@sbg4evr) reported
from
Montréal, Québec
@JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔
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Cee
(@CeeFor) reported
from
Montréal, Québec
@Videotron @DjBlaster Interesting. We’ve dealt with Videotron maybe 3 times as potential customers and every time we’ve had agenda flat out refuse to speak English. Even when we get telemarketing calls, when I say I don’t speak French they just say “ok bye” and hang up. Always a bad experience.
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Amanda
(@wild_one1998) reported
from
Montréal, Québec
@Videotron Both cable boxes in the house went down last night, and are still down now
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courtney
(@conicoletti) reported
from
Deux-Montagnes, Québec
@Videotron there has to be something you can about these scam phone calls regarding Service Canada and our social insurance numbers. I received 8 scam calls today back to back.
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Felipe PJ
(@fjvost) reported
from
Montréal, Québec
Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown
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Kathy M
(@kathym425) reported
from
Montréal, Québec
@lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.
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Dan Carnelly
(@dancarnelly) reported
from
Montréal, Québec
So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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👑canadian aether🍁
(@bloodypatronus_) reported
i took the day off to finish thesis instead i've dealt with all videotron issues and sent updated report to my *** of a teacher bUT ALSO i attended the consultation with my thesis supervisor and i sent her everything i have so far so she could leave comments on the doc as i work
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Franco Fragapane
(@Lachine4life) reported
@HunterZThompson Why aren't you with Videotron? Bell is terrible lol
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ahmad2206
(@maverick22061) reported
@CBCNews The extent of corruption in this country is unfathomable. Never understood the reason of existence of @CompBureau when they do not have what it takes to stand up for Canadian consumers? I really hope the spectrum of freedom mobile doesn't get sold from Shaw to Videotron.
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sam
(@CBJSamper) reported
@eric_sportsfan @notwonsince1967 @Vicnasty2point0 if you can get bell fibe then videotron is a ******* scam lmao, they know they are the only solution for people without fiber for good download speed so they gauge their prices
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My Info
(@jamartinleger) reported
He didn’t mingle with anyone He just played big shot He afterwards tried to be elected as leader of separatist/nationalist Parti Quebecois. He was a flop He continued daddy’s business. Lost it all. Started over with Videotron with the help of Quebec’s fund
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TaxOnTime.net
(@TaxOnTime) reported
It looks like @Videotron cell service is having issues making calls. Text and data services are working. @CRTCeng
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Dan Potvin
(@poolie1000) reported
@Videotron horrible service letting us stranded in Mexico without working mobile network & then having me waste 2 hours on the phone with totally clueless client service rep. Great way to support a soon-to-be former long time user/defender of your all your telecom services.
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SJ 🤷♀️
(@SarahJaneMorris) reported
Trying to help my mom adjust her @Videotron mobile, cable and internet settings and I have never in my ever living years using internet websites had such an incomprehensibly terrible, topstitch turbo, mind meltingly non sensical UX experience in my whole damn life. shame on you!
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François Caron 🇨🇦 (💉❎5️⃣)
(@Milnoc) reported
Finally contacted Videotron. Got $5 off my monthly bill for $40 per month plus tax, and an extra 4 GB a month for a total of 10 GB per month with a 10 GB yearly overflow block. If I have to cancel a service to make ends meet, I can cancel TekSavvy and tether off of Videotron.
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Bryan Breguet
(@2closetocall) reported
@CaelemSG @Curbisboy Well for cellular it might actually help since they'll still Freedom to Videotron, right? Weirdly enough