Vidéotron Outage Report in Deux-Montagnes, Laurentides, Quebec

Problems in the last 24 hours in Deux-Montagnes, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Deux-Montagnes, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

• Internet (60%)
• Wi-fi (18%)
• TV (8%)
• Total Blackout (7%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Deux-Montagnes, Quebec

The most recent Vidéotron outage reports came from the following cities: Vaudreuil-Dorion, Laval, Dollard-Des Ormeaux, Pointe-Claire, and Boisbriand.

City	Problem Type	Report Time
Vaudreuil-Dorion	E-mail	19 days ago
Laval	TV	19 days ago
Laval	Wi-fi	24 days ago
Vaudreuil-Dorion	Internet	1 month ago
Dollard-Des Ormeaux	TV	1 month ago
Pointe-Claire	Internet	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Deux-Montagnes, Quebec

Latest outage, problems and issue reports in Deux-Montagnes and nearby locations:

• 
  SalaUddin (@salauddinshah99) reported 1 minute ago from Laval, Quebec

  @fizz_ca @Videotron Me and brother @mdnaseershah are working from home. We have clients to meet online and there’s no network!!! Like seriously?????? Pls fix ASAP!!!!

• 
  Miss McSilly | Montréal, Qc (@MissMcSilly) reported 2 minutes ago from Renaud, Quebec

  If you have a business please do NOT use @Videotron nor Vidéotron Affaire. They are the worst. I’ve been on the line for 1:20 being pass around like it’s a ********! All I’m trying to do is paid them and ask about my plan…that’s the worst part 🥲

• 
  🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 6 minutes ago from Dollard-Des Ormeaux, Quebec

  @Videotron has the worst customer service.

• 
  Miss McSilly | Montréal, Qc (@MissMcSilly) reported 10 minutes ago from Renaud, Quebec

  If you decide to register your business and need a provider PLEASE DO NOT USE @Videotron They are the worst. Overpriced and their customer service is the worst. I’ve been on the line over 1h 30 and they keep transferring me like a ping pong ball! 🏓

• 
  courtney (@conicoletti) reported 12 minutes ago from Deux-Montagnes, Quebec

  @Videotron there has to be something you can about these scam phone calls regarding Service Canada and our social insurance numbers. I received 8 scam calls today back to back.

• 
  🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 14 minutes ago from Dollard-Des Ormeaux, Quebec

  Don't ever go to @Videotron. Worst customer service ever. They make a mistake and you still gotta pay for it.

• 
  Marc La Fontaine (@mac_lafon) reported 20 minutes ago from Vaudreuil-Dorion, Quebec

  @Videotron It was up from 3:00pm yesterday until 9:30pm. Then came back at 8 this morning and down again since just after 3pm!! What gives??? Power is coming back all over!!!

• 
  🧐 (@togobap) reported 20 minutes ago from Mirabel, Quebec

  @Videotron wow 12 hours of internet outage? Was the #AnimalCrossingNewHorizions update that big that it broke the internet? @NintendoCanada @NintendoDads

• 
  Joseph Valenti (@BrokrBindr) reported 23 minutes ago from Beaconsfield, Quebec

  @DisneyStudiosCA I paid for a subscription today for my residence in Montreal. My ISP (Cronomagic) is a reseller for one of the major ISPs (Videotron). Disney+ is blocking me, identifying my IP address as "outside of Canada", which it is not (!). No service unless my cellular data. Not happy!

• 
  Badr S. Masri (@badrmasri) reported 27 minutes ago from Laval, Quebec

  @Videotron hi, fir some reason the helix app considers @joinClubhouse a threat. How can I fix that?

• 
  Fha Gauthier (@voilalasoupe) reported 28 minutes ago from Laval, Quebec

  Thanks to the @Videotron Twitter team for the follow up and taking charge of my case when the call center was no able to do it. Really appreciate the help and resolution.

• 
  Priesh Mistry (@TheMistryUK) reported 29 minutes ago from Dorval, Quebec

  @Videotron Service just went down again in Dorval. Worked for about 5-6hrs.

• 
  🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 30 minutes ago from Dollard-Des Ormeaux, Quebec

  When Videotron calls you to solve your problems, but actually doesn't lmao.

• 
  mohan eappen (@mohaneappen) reported 32 minutes ago from Dollard-Des Ormeaux, Quebec

  @Videotron Hydro came back last night around 11:00 pm but Helix does not want to reconnect Should I attempt to call Customer Service ? I am in Pointe Claire H9R 5X9

• 
  summer the fighter (@SummerrWoodss) reported 33 minutes ago from Dollard-Des Ormeaux, Quebec

  @Videotron y’all out here having the worst connection and nobody working to help…

• 
  lawrence bass (@lbass007) reported 42 minutes ago from Laval, Quebec

  @Videotron I have been having audio issues on channel 607 CTV Montreal, the audio cuts out. this has been happening a lot lately

• 
  HowYouDrouin92 (@HowYouDrouin92) reported 51 minutes ago from Laval, Quebec

  Anyone has a stream for the Laval Rocket game? Videotron won't let us connect to the website of rds and the link to change the password is just not working.

• 
  Tom (@dirtydinarzo) reported 51 minutes ago from Kirkland, Quebec

  @KayleaPeres @omar___a1 A few weeks ago they said their system was down but yeah videotron is some of the worst wifi

• 
  HowYouDrouin92 (@HowYouDrouin92) reported 52 minutes ago from Laval, Quebec

  @Videotron is so bad. I cant ******* watch the @RocketLaval because of their bad service.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  dSeb | vNodes Validators | Sifchain DAO Council (@vNodesV) reported 5 minutes ago

  @Videotron Bonjour! Can you confirm service outage in the ste-therese/boisbriand area and a ETA on service fix please.

• 
  Vlad Catrinescu (@vladcatrinescu) reported 9 minutes ago

  Hey @Videotron - Got a new Sim Card + a Canada/USA package .... but no cellphone service in US (Dallas). LTE does work. Any ideas? Galaxy S20+ 5G and got a new Sim Card in 2022 per your instructions last time.

• 
  Jean-François Gagné (@jfg956) reported 9 minutes ago

  I am unable to access my @PeoplesGroupFin account because of a problem with @Videotron DNS. To solve my problem, I updated @googlechrome settings to use Google Public DNS. [1 of N]

• 
  Hugo Mendes (@hmendes00) reported 11 minutes ago

  Bottom Line: We will also change internet provider. Thanks for the worst service ever @Videotron. (Last tweet)

• 
  FredSpivock (@FredSpivock) reported 13 minutes ago

  @hmendes00 @Videotron Do a chargeback if you are paying by CC. If they are too incompetent to help you then this is what they deserve.

• 
  kal'aran'rhiod (@KalSDavian) reported 19 minutes ago

  @Videotron Already contacted support. We were told we were **** out of luck, and the only option was to pay more for our home phone. Thanks. So glad we are paying so much for these services.

• 
  Raphaël Poiré (@RaphaelPoire) reported 20 minutes ago

  @TheNeilHaley @Videotron I'm having the same problem

• 
  Prabeen (@PrabeenTO) reported 21 minutes ago

  @Videotron horrible experience. The modem was not delivered n time. I wasted 3 hours to collect. Now it is not connecting. Now I need to pay and wait a week to get it fix. I can't work from home.I can't take day off. I should have gone with @Bell .

• 
  Isabelle C (@Uponebuck) reported 25 minutes ago

  @MLBNetwork not showing Redsox vs NY game in Qc Canada. Who do we pay for MLB network to our cable company again ? @Videotron #CRTC

• 
  Jesse Arcouette (@jesse_arcouette) reported 28 minutes ago

  @Videotron why is my internet not working all of the sudden? help