Vidéotron

Vidéotron Outage Report in Deux-Montagnes, Laurentides, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Deux-Montagnes, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Deux-Montagnes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Deux-Montagnes, Laurentides, Québec 03/13/2026 21:05

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. TV (11%)

    TV (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Deux-Montagnes, Laurentides, Québec

The most recent Vidéotron outage reports came from the following cities: Montréal, Laval, Vaudreuil-Dorion, Dollard-Des Ormeaux, Pointe-Claire, Boisbriand and Blainville.

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City Problem Type Report Time
CanadaMontréal Internet
CanadaMontréal Wi-fi
CanadaMontréal Internet
CanadaLaval Wi-fi
CanadaMontréal Internet
CanadaMontréal Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Deux-Montagnes, Québec

Latest outage, problems and issue reports in Deux-Montagnes and nearby locations:

  • jayseereyes jyseerys (@jayseereyes) reported from Montréal, Québec

    @Videotron No, but chat with a customer representative. Even her couldn't provide any solutions instead apologizing for the situation. Well, her apologizing is not what I need because it didn't solve the charges or any kind of that matter.

  • voilalasoupe Fha Gauthier (@voilalasoupe) reported from Laval, Québec

    Thanks to the @Videotron Twitter team for the follow up and taking charge of my case when the call center was no able to do it. Really appreciate the help and resolution.

  • ElephantStoneHQ Elephant Stone (@ElephantStoneHQ) reported from Montréal, Québec

    Anyone else having @Videotron internet issues?

  • sbg4evr sbg4evr (@sbg4evr) reported from Montréal, Québec

    @JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔

  • SummerrWoodss summer the fighter (@SummerrWoodss) reported from Dollard-Des Ormeaux, Québec

    @Videotron y’all out here having the worst connection and nobody working to help…

  • togobap 🧐 (@togobap) reported from Mirabel, Québec

    @Videotron wow 12 hours of internet outage? Was the #AnimalCrossingNewHorizions update that big that it broke the internet? @NintendoCanada @NintendoDads

  • markdiez514 M▼RKDIEZ (@markdiez514) reported from Montréal, Québec

    @Videotron what’s going on with your internet wtf?!?!?

  • ElephantStoneHQ Elephant Stone (@ElephantStoneHQ) reported from Montréal, Québec

    @MikeSidel @Videotron Sucks

  • dancarnelly Dan Carnelly (@dancarnelly) reported from Montréal, Québec

    So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.

  • CeeFor Cee (@CeeFor) reported from Montréal, Québec

    @Videotron @DjBlaster Interesting. We’ve dealt with Videotron maybe 3 times as potential customers and every time we’ve had agenda flat out refuse to speak English. Even when we get telemarketing calls, when I say I don’t speak French they just say “ok bye” and hang up. Always a bad experience.

  • kathym425 Kathy M (@kathym425) reported from Montréal, Québec

    @Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁

  • DroussyBabe Droussy 🎙🔥 (@DroussyBabe) reported from Montréal, Québec

    Fix this **** Now !! @Videotron #enjeuxmajeurs

  • sbg4evr sbg4evr (@sbg4evr) reported from Montréal, Québec

    @Videotron is service down? No Helix, no tv or internet access

  • fjvost Felipe PJ (@fjvost) reported from Montréal, Québec

    Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown

  • BrokrBindr Joseph Valenti (@BrokrBindr) reported from Beaconsfield, Québec

    @DisneyStudiosCA I paid for a subscription today for my residence in Montreal. My ISP (Cronomagic) is a reseller for one of the major ISPs (Videotron). Disney+ is blocking me, identifying my IP address as "outside of Canada", which it is not (!). No service unless my cellular data. Not happy!

  • salauddinshah99 SalaUddin (@salauddinshah99) reported from Laval, Québec

    @fizz_ca @Videotron Me and brother @mdnaseershah are working from home. We have clients to meet online and there’s no network!!! Like seriously?????? Pls fix ASAP!!!!

  • jayseereyes jyseerys (@jayseereyes) reported from Montréal, Québec

    @Videotron Besides, I didn't because I wasn't aware of my limits till I received my bill. However, this month I did receive an alert regarding with my usage limits. So it wasn't a technical problem.

  • loveZaa36 ZAZA BADAZZ♒️⭐️🏁 (@loveZaa36) reported from Montréal, Québec

    Wthhh @Videotron why is my txting not working 😡😡

  • lbass007 lawrence bass (@lbass007) reported from Laval, Québec

    @Videotron I have been having audio issues on channel 607 CTV Montreal, the audio cuts out. this has been happening a lot lately

  • conicoletti courtney (@conicoletti) reported from Deux-Montagnes, Québec

    @Videotron there has to be something you can about these scam phone calls regarding Service Canada and our social insurance numbers. I received 8 scam calls today back to back.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • salgood Salgood Sam aka Max Douglas 💉 💉💉 💉 🦠 (@salgood) reported

    Nice to know @videotron is screwing with secondary ISP the sell to, supposed to be getting 15mpbs down and 10 up, but upload speeds r the low kbps and half or less my normal download rates, and they have given @TekSavvyCSR no info since the ticket was opened over 24hrs ago.

  • VOID65300665 VOID (@VOID65300665) reported

    @Videotron . Internet is gone once again. Hope to get money refunded with all those issue.

  • altleft_eastend Alt-Left EastEnder (@altleft_eastend) reported

    @CPComm @MrWickDoe @alexposadzki Rogers Cable and Shaw don't have overlapping service areas. Blue shirt or red shirt the coax cable markets are unchanged. To close Videotron has agreed to provide wireless AND wholesale wireline to facilitate bundling. Videotron will need to PoP every market like TekSavvy. (1/2)

  • WMichaelOsborne Michael Osborne (@WMichaelOsborne) reported

    There are two big problems with the @CompBureau position. (1) The original deal will not, cannot, happen: the parties have entered into binding agreements to sell Freedom to Videotron.

  • quaid_jennifer Jennifer Quaid (@quaid_jennifer) reported

    Practically, this means: - Tribunal looked at merger as modified by parties (ie with Freedom sale to Videotron) - only AB & BC markets at issue - only wireless market Within these market bounds, there is no substantial lessening or prevention of competition.

  • Co_Piloter The CoPiloter (@Co_Piloter) reported

    @denesrothschild @PMan71 @CompBureau Obviously, because Videotron IS a competitor of Freedom. One less telecom is terrible for all of us.

  • WMichaelOsborne Michael Osborne (@WMichaelOsborne) reported

    Federal Court of Appeal ordered a "stay" of #CompetitionTribunal decision in Rogers-Shaw-Videotron merger on an "interim, temporary, emergency basis". A mere stay would not prevent the deal from closing; what the @CompBureau needs is an injunction.

  • Dan_Hogg Dan Hogg (@Dan_Hogg) reported

    @Videotron @tsn 2 days in a row. This time rhe 4k feed cut out causing anyone watching it to miss Canada’s goal…

  • dmcox_ danielle murrell cox (@dmcox_) reported

    Videotron internet is down 🫠

  • dave_macattack Dave MacIntyre (@dave_macattack) reported

    @Videotron Hi, my TV and Internet are still down and the link you sent me won't work. Could you please DM me here?