Vidéotron Outage Report in Deux-Montagnes, Laurentides, Quebec

Problems in the last 24 hours in Deux-Montagnes, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Deux-Montagnes, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

• Internet (61%)
• Wi-fi (18%)
• TV (8%)
• Total Blackout (7%)
• E-mail (4%)
• Phone (1%)

Live Outage Map Near Deux-Montagnes, Quebec

The most recent Vidéotron outage reports came from the following cities: Vaudreuil-Dorion, Laval, Dollard-Des Ormeaux, Pointe-Claire, and Boisbriand.

City	Problem Type	Report Time
Vaudreuil-Dorion	E-mail	17 days ago
Laval	TV	18 days ago
Laval	Wi-fi	23 days ago
Vaudreuil-Dorion	Internet	1 month ago
Dollard-Des Ormeaux	TV	1 month ago
Pointe-Claire	Internet	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports Near Deux-Montagnes, Quebec

Latest outage, problems and issue reports in Deux-Montagnes and nearby locations:

• 
  HowYouDrouin92 (@HowYouDrouin92) reported 3 minutes ago from Laval, Quebec

  Anyone has a stream for the Laval Rocket game? Videotron won't let us connect to the website of rds and the link to change the password is just not working.

• 
  summer the fighter (@SummerrWoodss) reported 4 minutes ago from Dollard-Des Ormeaux, Quebec

  @Videotron y’all out here having the worst connection and nobody working to help…

• 
  Miss McSilly | Montréal, Qc (@MissMcSilly) reported 4 minutes ago from Renaud, Quebec

  If you have a business please do NOT use @Videotron nor Vidéotron Affaire. They are the worst. I’ve been on the line for 1:20 being pass around like it’s a ********! All I’m trying to do is paid them and ask about my plan…that’s the worst part 🥲

• 
  lawrence bass (@lbass007) reported 5 minutes ago from Laval, Quebec

  @Videotron I have been having audio issues on channel 607 CTV Montreal, the audio cuts out. this has been happening a lot lately

• 
  🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 7 minutes ago from Dollard-Des Ormeaux, Quebec

  @Videotron has the worst customer service.

• 
  Marc La Fontaine (@mac_lafon) reported 10 minutes ago from Vaudreuil-Dorion, Quebec

  @Videotron It was up from 3:00pm yesterday until 9:30pm. Then came back at 8 this morning and down again since just after 3pm!! What gives??? Power is coming back all over!!!

• 
  🧐 (@togobap) reported 11 minutes ago from Mirabel, Quebec

  @Videotron wow 12 hours of internet outage? Was the #AnimalCrossingNewHorizions update that big that it broke the internet? @NintendoCanada @NintendoDads

• 
  Fha Gauthier (@voilalasoupe) reported 20 minutes ago from Laval, Quebec

  Thanks to the @Videotron Twitter team for the follow up and taking charge of my case when the call center was no able to do it. Really appreciate the help and resolution.

• 
  courtney (@conicoletti) reported 20 minutes ago from Deux-Montagnes, Quebec

  @Videotron there has to be something you can about these scam phone calls regarding Service Canada and our social insurance numbers. I received 8 scam calls today back to back.

• 
  🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 20 minutes ago from Dollard-Des Ormeaux, Quebec

  When Videotron calls you to solve your problems, but actually doesn't lmao.

• 
  SalaUddin (@salauddinshah99) reported 23 minutes ago from Laval, Quebec

  @fizz_ca @Videotron Me and brother @mdnaseershah are working from home. We have clients to meet online and there’s no network!!! Like seriously?????? Pls fix ASAP!!!!

• 
  🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 24 minutes ago from Dollard-Des Ormeaux, Quebec

  Don't ever go to @Videotron. Worst customer service ever. They make a mistake and you still gotta pay for it.

• 
  Priesh Mistry (@TheMistryUK) reported 25 minutes ago from Dorval, Quebec

  @Videotron Service just went down again in Dorval. Worked for about 5-6hrs.

• 
  Tom (@dirtydinarzo) reported 25 minutes ago from Kirkland, Quebec

  @KayleaPeres @omar___a1 A few weeks ago they said their system was down but yeah videotron is some of the worst wifi

• 
  HowYouDrouin92 (@HowYouDrouin92) reported 26 minutes ago from Laval, Quebec

  @Videotron is so bad. I cant ******* watch the @RocketLaval because of their bad service.

• 
  mohan eappen (@mohaneappen) reported 36 minutes ago from Dollard-Des Ormeaux, Quebec

  @Videotron Hydro came back last night around 11:00 pm but Helix does not want to reconnect Should I attempt to call Customer Service ? I am in Pointe Claire H9R 5X9

• 
  Badr S. Masri (@badrmasri) reported 41 minutes ago from Laval, Quebec

  @Videotron hi, fir some reason the helix app considers @joinClubhouse a threat. How can I fix that?

• 
  Miss McSilly | Montréal, Qc (@MissMcSilly) reported 43 minutes ago from Renaud, Quebec

  If you decide to register your business and need a provider PLEASE DO NOT USE @Videotron They are the worst. Overpriced and their customer service is the worst. I’ve been on the line over 1h 30 and they keep transferring me like a ping pong ball! 🏓

• 
  Joseph Valenti (@BrokrBindr) reported 58 minutes ago from Beaconsfield, Quebec

  @DisneyStudiosCA I paid for a subscription today for my residence in Montreal. My ISP (Cronomagic) is a reseller for one of the major ISPs (Videotron). Disney+ is blocking me, identifying my IP address as "outside of Canada", which it is not (!). No service unless my cellular data. Not happy!

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Thabithaelymos (@Thabithaelymos1) reported 6 minutes ago

  @Videotron @VOID65300665 My internet is not working either why I’m in Laval

• 
  ljp0101 (@ljp0101) reported 6 minutes ago

  @Scorpionblue13 @JulianKlymochko Once it acquires Freedom, it has national scale and will be able to create a national network (and is bridged by the other agreements). Videotron will compete aggressively on price, data caps, no roaming, and more. Even if it wanted to do that today, it couldn't.

• 
  Michael Osborne (@WMichaelOsborne) reported 7 minutes ago

  @CompBureau Notice of Appeal raises 2 grounds: 1. Tribunal should have analyzed original deal (Rogers buys all of Shaw including Freedom), then considered whether Freedom divestiture to #Videotron resolves competition problems.

• 
  Ashveer golam (@AshveerGolam) reported 13 minutes ago

  @Videotron no internet for 48 hours. Technical department doesn’t know when the problem is going to be fixed or doesn’t know how to articulate the nature of the issue in detail. We want updates before switching our Internet Service. (Haven’t been able to work from home)

• 
  Jennifer Quaid (@quaid_jennifer) reported 16 minutes ago

  Practically, this means: - Tribunal looked at merger as modified by parties (ie with Freedom sale to Videotron) - only AB & BC markets at issue - only wireless market Within these market bounds, there is no substantial lessening or prevention of competition.

• 
  Dbars (@djbarsanti) reported 18 minutes ago

  @Videotron Service is down again

• 
  Marc Lawsane (@InsaneLawsane) reported 18 minutes ago

  @Videotron so what's the problem now?

• 
  The CoPiloter (@Co_Piloter) reported 19 minutes ago

  @peternowak I was curious re: part of the Freedom sale to Videotron, Rogers would provide Videotron access to their wired network at rates below what was established for any other competitor ( e.g. Teksavvy ). Doesnt this violate some rule, og give grounds to get that lowered rate for all?

• 
  kal creates (@KalSDavian) reported 23 minutes ago

  @Videotron Yeah, you keep saying that, and yet we continue to have to use this piece of garbage.

• 
  Michael Osborne (@WMichaelOsborne) reported 25 minutes ago

  Federal Court of Appeal ordered a "stay" of #CompetitionTribunal decision in Rogers-Shaw-Videotron merger on an "interim, temporary, emergency basis". A mere stay would not prevent the deal from closing; what the @CompBureau needs is an injunction.