Vidéotron Outage Report in Deux-Montagnes, Laurentides, Quebec

Problems in the last 24 hours in Deux-Montagnes, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Deux-Montagnes, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

• Internet (60%)
• Wi-fi (18%)
• TV (9%)
• Total Blackout (7%)
• E-mail (4%)
• Phone (1%)

Live Outage Map Near Deux-Montagnes, Quebec

The most recent Vidéotron outage reports came from the following cities: Vaudreuil-Dorion, Laval, Dollard-Des Ormeaux, Pointe-Claire, and Boisbriand.

City	Problem Type	Report Time
Vaudreuil-Dorion	E-mail	17 days ago
Laval	TV	17 days ago
Laval	Wi-fi	22 days ago
Vaudreuil-Dorion	Internet	30 days ago
Dollard-Des Ormeaux	TV	1 month ago
Pointe-Claire	Internet	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports Near Deux-Montagnes, Quebec

Latest outage, problems and issue reports in Deux-Montagnes and nearby locations:

• 
  HowYouDrouin92 (@HowYouDrouin92) reported 3 minutes ago from Laval, Quebec

  Anyone has a stream for the Laval Rocket game? Videotron won't let us connect to the website of rds and the link to change the password is just not working.

• 
  Miss McSilly | Montréal, Qc (@MissMcSilly) reported 4 minutes ago from Renaud, Quebec

  If you decide to register your business and need a provider PLEASE DO NOT USE @Videotron They are the worst. Overpriced and their customer service is the worst. I’ve been on the line over 1h 30 and they keep transferring me like a ping pong ball! 🏓

• 
  lawrence bass (@lbass007) reported 6 minutes ago from Laval, Quebec

  @Videotron I have been having audio issues on channel 607 CTV Montreal, the audio cuts out. this has been happening a lot lately

• 
  🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 16 minutes ago from Dollard-Des Ormeaux, Quebec

  When Videotron calls you to solve your problems, but actually doesn't lmao.

• 
  Marc La Fontaine (@mac_lafon) reported 18 minutes ago from Vaudreuil-Dorion, Quebec

  @Videotron It was up from 3:00pm yesterday until 9:30pm. Then came back at 8 this morning and down again since just after 3pm!! What gives??? Power is coming back all over!!!

• 
  Fha Gauthier (@voilalasoupe) reported 19 minutes ago from Laval, Quebec

  Thanks to the @Videotron Twitter team for the follow up and taking charge of my case when the call center was no able to do it. Really appreciate the help and resolution.

• 
  mohan eappen (@mohaneappen) reported 19 minutes ago from Dollard-Des Ormeaux, Quebec

  @Videotron Hydro came back last night around 11:00 pm but Helix does not want to reconnect Should I attempt to call Customer Service ? I am in Pointe Claire H9R 5X9

• 
  Badr S. Masri (@badrmasri) reported 27 minutes ago from Laval, Quebec

  @Videotron hi, fir some reason the helix app considers @joinClubhouse a threat. How can I fix that?

• 
  HowYouDrouin92 (@HowYouDrouin92) reported 29 minutes ago from Laval, Quebec

  @Videotron is so bad. I cant ******* watch the @RocketLaval because of their bad service.

• 
  Joseph Valenti (@BrokrBindr) reported 30 minutes ago from Beaconsfield, Quebec

  @DisneyStudiosCA I paid for a subscription today for my residence in Montreal. My ISP (Cronomagic) is a reseller for one of the major ISPs (Videotron). Disney+ is blocking me, identifying my IP address as "outside of Canada", which it is not (!). No service unless my cellular data. Not happy!

• 
  summer the fighter (@SummerrWoodss) reported 39 minutes ago from Dollard-Des Ormeaux, Quebec

  @Videotron y’all out here having the worst connection and nobody working to help…

• 
  🧐 (@togobap) reported 42 minutes ago from Mirabel, Quebec

  @Videotron wow 12 hours of internet outage? Was the #AnimalCrossingNewHorizions update that big that it broke the internet? @NintendoCanada @NintendoDads

• 
  🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 43 minutes ago from Dollard-Des Ormeaux, Quebec

  @Videotron has the worst customer service.

• 
  SalaUddin (@salauddinshah99) reported 44 minutes ago from Laval, Quebec

  @fizz_ca @Videotron Me and brother @mdnaseershah are working from home. We have clients to meet online and there’s no network!!! Like seriously?????? Pls fix ASAP!!!!

• 
  Tom (@dirtydinarzo) reported 48 minutes ago from Kirkland, Quebec

  @KayleaPeres @omar___a1 A few weeks ago they said their system was down but yeah videotron is some of the worst wifi

• 
  courtney (@conicoletti) reported 51 minutes ago from Deux-Montagnes, Quebec

  @Videotron there has to be something you can about these scam phone calls regarding Service Canada and our social insurance numbers. I received 8 scam calls today back to back.

• 
  Priesh Mistry (@TheMistryUK) reported 51 minutes ago from Dorval, Quebec

  @Videotron Service just went down again in Dorval. Worked for about 5-6hrs.

• 
  Miss McSilly | Montréal, Qc (@MissMcSilly) reported 56 minutes ago from Renaud, Quebec

  If you have a business please do NOT use @Videotron nor Vidéotron Affaire. They are the worst. I’ve been on the line for 1:20 being pass around like it’s a ********! All I’m trying to do is paid them and ask about my plan…that’s the worst part 🥲

• 
  🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 60 minutes ago from Dollard-Des Ormeaux, Quebec

  Don't ever go to @Videotron. Worst customer service ever. They make a mistake and you still gotta pay for it.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Molly🐝 (@mollyangers_) reported 1 minute ago

  Ma tv a pas bugger d’la soiree... OD commence... a bug en tbk🙃🙃 @Videotron better fix this again plz

• 
  نا محرم (@FerhanSiddique) reported 6 minutes ago

  @Videotron All I wanted to upgrade my service to Helix $71 package

• 
  Juliamariedurso (@juliamariedurso) reported 7 minutes ago

  @Videotron had a service tech here for #HELIX and still having issues...clearly an issue with the product?!?! #frustrated #wfhlife

• 
  Spartan Warrior (@SpartAthina) reported 7 minutes ago

  @Videotron do you support eSIM for mobile phones?

• 
  Eric (@ebiss150) reported 8 minutes ago

  @Videotron very unsatisfied with service I've received. My plan includes a phone exchange every 2 years. But to get a new phone this time videotron wants to charge me an extra 5$ a month. Decided to keep my old phone. I'm already paying$150 for home phone, internet and cell.

• 
  Marc-Alexandre Chan (@Laogeodritt) reported 9 minutes ago

  @Videotron Hi! Missed a call from 1-877-380-2611 saying a technician on their way. I am not a Videotron customer (or customer of a reseller) and did not have a tech scheduled. Was call legitimate? Should I take any further action to report a mistake (or scam call if applicable)?

• 
  Marco Boucher (@marbou78) reported 10 minutes ago

  @revtvcanada @ASCoC @Videotron No problem with other channels. Goes up to 2 weeks.

• 
  نا محرم (@FerhanSiddique) reported 14 minutes ago

  @Videotron Don't you guys have cross check for your lousy service, don't you monitor and control your CS performance

• 
  Anthony F. Irwin (@AnthonyIrwinLA) reported 14 minutes ago

  @JacobRude I remember one nearby was called VIDEOTRON but the one in the opposite direction was called VIDEO STORE but when you walked in, you would never know which one you were inside

• 
  Eric (@ebiss150) reported 16 minutes ago

  @Videotron Meanwhile, I'm paying extra for a phone plan that includes a phone that has been payed off for months now. Poor choices, I don't like iPhones, and the Samsung/Motorola are the size of tablets.