Vidéotron Outage Report in Deux-Montagnes, Laurentides, Quebec

Problems in the last 24 hours in Deux-Montagnes, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Deux-Montagnes, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

• Internet (59%)
• Wi-fi (18%)
• TV (9%)
• Total Blackout (8%)
• E-mail (4%)
• Phone (1%)

Live Outage Map Near Deux-Montagnes, Quebec

The most recent Vidéotron outage reports came from the following cities: Vaudreuil-Dorion, Laval, Dollard-Des Ormeaux, Pointe-Claire, and Boisbriand.

City	Problem Type	Report Time
Vaudreuil-Dorion	E-mail	12 days ago
Laval	TV	13 days ago
Laval	Wi-fi	18 days ago
Vaudreuil-Dorion	Internet	25 days ago
Dollard-Des Ormeaux	TV	26 days ago
Pointe-Claire	Internet	30 days ago

Community Discussion

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Vidéotron Issues Reports Near Deux-Montagnes, Quebec

Latest outage, problems and issue reports in Deux-Montagnes and nearby locations:

• 
  Marc La Fontaine (@mac_lafon) reported 33 seconds ago from Vaudreuil-Dorion, Quebec

  @Videotron It was up from 3:00pm yesterday until 9:30pm. Then came back at 8 this morning and down again since just after 3pm!! What gives??? Power is coming back all over!!!

• 
  courtney (@conicoletti) reported 2 minutes ago from Deux-Montagnes, Quebec

  @Videotron there has to be something you can about these scam phone calls regarding Service Canada and our social insurance numbers. I received 8 scam calls today back to back.

• 
  Badr S. Masri (@badrmasri) reported 6 minutes ago from Laval, Quebec

  @Videotron hi, fir some reason the helix app considers @joinClubhouse a threat. How can I fix that?

• 
  HowYouDrouin92 (@HowYouDrouin92) reported 6 minutes ago from Laval, Quebec

  @Videotron is so bad. I cant ******* watch the @RocketLaval because of their bad service.

• 
  mohan eappen (@mohaneappen) reported 9 minutes ago from Dollard-Des Ormeaux, Quebec

  @Videotron Hydro came back last night around 11:00 pm but Helix does not want to reconnect Should I attempt to call Customer Service ? I am in Pointe Claire H9R 5X9

• 
  🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 14 minutes ago from Dollard-Des Ormeaux, Quebec

  @Videotron has the worst customer service.

• 
  🧐 (@togobap) reported 18 minutes ago from Mirabel, Quebec

  @Videotron wow 12 hours of internet outage? Was the #AnimalCrossingNewHorizions update that big that it broke the internet? @NintendoCanada @NintendoDads

• 
  🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 23 minutes ago from Dollard-Des Ormeaux, Quebec

  When Videotron calls you to solve your problems, but actually doesn't lmao.

• 
  lawrence bass (@lbass007) reported 23 minutes ago from Laval, Quebec

  @Videotron I have been having audio issues on channel 607 CTV Montreal, the audio cuts out. this has been happening a lot lately

• 
  Miss McSilly | Montréal, Qc (@MissMcSilly) reported 24 minutes ago from Renaud, Quebec

  If you decide to register your business and need a provider PLEASE DO NOT USE @Videotron They are the worst. Overpriced and their customer service is the worst. I’ve been on the line over 1h 30 and they keep transferring me like a ping pong ball! 🏓

• 
  HowYouDrouin92 (@HowYouDrouin92) reported 24 minutes ago from Laval, Quebec

  Anyone has a stream for the Laval Rocket game? Videotron won't let us connect to the website of rds and the link to change the password is just not working.

• 
  SalaUddin (@salauddinshah99) reported 27 minutes ago from Laval, Quebec

  @fizz_ca @Videotron Me and brother @mdnaseershah are working from home. We have clients to meet online and there’s no network!!! Like seriously?????? Pls fix ASAP!!!!

• 
  🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 29 minutes ago from Dollard-Des Ormeaux, Quebec

  Don't ever go to @Videotron. Worst customer service ever. They make a mistake and you still gotta pay for it.

• 
  Priesh Mistry (@TheMistryUK) reported 43 minutes ago from Dorval, Quebec

  @Videotron Service just went down again in Dorval. Worked for about 5-6hrs.

• 
  Joseph Valenti (@BrokrBindr) reported 43 minutes ago from Beaconsfield, Quebec

  @DisneyStudiosCA I paid for a subscription today for my residence in Montreal. My ISP (Cronomagic) is a reseller for one of the major ISPs (Videotron). Disney+ is blocking me, identifying my IP address as "outside of Canada", which it is not (!). No service unless my cellular data. Not happy!

• 
  summer the fighter (@SummerrWoodss) reported 45 minutes ago from Dollard-Des Ormeaux, Quebec

  @Videotron y’all out here having the worst connection and nobody working to help…

• 
  Tom (@dirtydinarzo) reported 45 minutes ago from Kirkland, Quebec

  @KayleaPeres @omar___a1 A few weeks ago they said their system was down but yeah videotron is some of the worst wifi

• 
  Miss McSilly | Montréal, Qc (@MissMcSilly) reported 52 minutes ago from Renaud, Quebec

  If you have a business please do NOT use @Videotron nor Vidéotron Affaire. They are the worst. I’ve been on the line for 1:20 being pass around like it’s a ********! All I’m trying to do is paid them and ask about my plan…that’s the worst part 🥲

• 
  Fha Gauthier (@voilalasoupe) reported 58 minutes ago from Laval, Quebec

  Thanks to the @Videotron Twitter team for the follow up and taking charge of my case when the call center was no able to do it. Really appreciate the help and resolution.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Justafan (@JustafanYC) reported 10 minutes ago

  @malorian_arms @Videotron Yes cause everyone is using their cellphones thus the network is congested and slowing down. Imnin the same area and have the same issue

• 
  Al (@freefox76) reported 11 minutes ago

  @Videotron @jamie_montreal Same issue in l'ile perrot.. Power stayed on, but Videotron out for >24hrs now..

• 
  MassColella (@MaxColella1) reported 14 minutes ago

  @AIMforGC Videotron is terrible it's crazt

• 
  milliondollionaire🍑 (@JonahVirtanen) reported 16 minutes ago

  i will be a bit sad if internet has not returned by POE league start. Videotron never again

• 
  bruno gervasi (@bgervasi) reported 16 minutes ago

  I never lost power in my area in saint-Leonard., but @videotron internet and tv, down all day. What is going on,

• 
  Adm_ (@_AdmX_) reported 21 minutes ago

  @Videotron is it still relevant that the Helix wifi service at home is still out of service. In Verchère, the network has not been available for 24 hours now and my terminal flashes continuously in Green. #Videotron

• 
  Al (@freefox76) reported 23 minutes ago

  @Videotron by the time you get around to restoring my internet, I might be weened off of it and just cancel.. Who needs sports and YouTube anyway?

• 
  NickDarius 🚹 (@meletakos) reported 25 minutes ago

  @Videotron any updates on service being restored in H3M 1N4 area?

• 
  Commissioner Miner (@fanCRTCProfling) reported 27 minutes ago

  I want to see the initial outage reports given to the #CRTC from Videotron, Rogers, Freedom & the wholesalers and resellers. Sad sack f'ing industry.

• 
  Commissioner Miner (@fanCRTCProfling) reported 29 minutes ago

  Let me check the #CRTC outage website everyone knows of and which Videotron mocked in the secret side-consultation: Nope, nothing shows. Guess everything worked. haha kidding, couldn't load **** from the CRTC site Videotron, Freedom & Rogers wouldn't connect to the ******* net.