Vidéotron Outage Report in Deux-Montagnes, Laurentides, Québec

@Videotron It was up from 3:00pm yesterday until 9:30pm. Then came back at 8 this morning and down again since just after 3pm!! What gives??? Power is coming back all over!!!

@Videotron internet seems to be down for folks in Hudson/St lazare

@Videotron It appears that there is an internet outage here. Are there any known active outages in NDG/CDN?

@Videotron Hydro came back last night around 11:00 pm but Helix does not want to reconnect Should I attempt to call Customer Service ? I am in Pointe Claire H9R 5X9

Great. Videotron seems to be unstable. 3rd time losing connection today 🤌

@Videotron you billed my elderly mother for items returned in October but I’m the one who has to go to the store to get this fixed? I’m in 😬Toronto! Great customer service

@Videotron There's another blackout now,and I've been waiting on the phone for the last 20minutes. Tell me how your service doesn't suck again? Gassholes

2am thunderstrike overhead fried my Google wifi, Videotron cable modem, a network switch and possibly my ethernet card on my main PC. Very glad I kept a backup router so I can at least get internal services (Plex) back up.

@Videotron Major outtage, support line down, and you suggest to "restart your modem" You bunch of pathetic clowns. Who was the idiot who decided to switch to helix? We were good before that ****. I have to move away from this crap

@sol_da_ @Videotron The audacity they have. + the representatives I spoke to had such bad attitudes. They tried to make it seem like they were doing me a favor or something.

@Videotron You don't have a technical support. I've been waiting 45 minutes and nobody pick up. You are pathetic

@videotron no internet here at my home in NDG. Please fix

@Videotron is this the customer experience you want for your clients? So if I don’t have the money to pay $400 that I wasn’t supposed to be charged upfront, then you cut off my service and still leave me with the bill? This is none sense.

@Videotron you bill my elderly mother for unreturned items that were returned in October. Yet I have to go to the store to fix it? I’m in Toronto?

Videotron internet is down anyways so even if my modem was spared, I'd still be unable to work.

Another internet blackout brought to you by the clowns at @Videotron The quality of their service has dropped to unbearable levels. ******* idiots

@Videotron I've been a loyal client for the last 17 years. I don't know who's making the big decisions in your company, but (s)he is a ******* idiot. In the span of about one year you went from the best ISP in town to one of the worst. Time to move.

@Videotron is so bad. I cant ******* watch the @RocketLaval because of their bad service.

Anyone has a stream for the Laval Rocket game? Videotron won't let us connect to the website of rds and the link to change the password is just not working.

@Bell_Support I'll need someone to reach me very soon or I will be calling @Videotron tomorrow. Never have I had such bad service

@Videotron Everything is down, even you customer service number doesn’t work. What’s going on.

@Videotron my internet is down and the website and phone number done seem to be working.

@robertdicesare @danlap4 @Videotron St michel down.... site internet videotron down... ligne de soutien technic down

@Videotron unable to call for tech support??? (514)

Welp, #videotron is down, and it’s down hard. Looks like my work day might be cut short.

Internet outage in Montreal for all Videotron users right? Cause my **** doesn't work!

@Videotron OK. I have no internet and when I call, it tells me the numbers for technicL support and customer service, don't exist. Would appreciate some answers and service

@Videotron Is this why I had to come to Twitter and all your phone lines are down?

Gg @Videotron internet down cant stream

@wow_rs_ @Videotron Everyone try to call them right now thats why they’re down