Vidéotron outages and service status in Shefford-Ouest, Quebec

Problems in the last 24 hours in Shefford-Ouest, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Shefford-Ouest, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vidéotron Issues Reports Near Shefford-Ouest, Quebec

Latest outage, problems and issue reports in Shefford-Ouest and nearby locations:

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  ❄️SweetMarie❄️ (@SweetMarie1976) reported 35 minutes ago from Saint-Alphonse-de-Granby, Quebec

  @antartik @Videotron Il semble que ça soit la borne qui soit défectueuse. Un technicien viendra demain

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Black Siri (@ToLoveShay) reported 1 minute ago

  @Videotron The line disconnects after it tells you the hours that it’s open. Ive done it six times. I say I’m a video customer. I provide my phone number then it tells me the customer service line is is closed, provides me the hours that hangs up.

• 
  PeteyPoPetey (A user) 🇨🇦 #ReleaseTheNames (@peteypopetey) reported 2 minutes ago

  Freedom wasn't great for cell phones (lots of complaints online) but since Videotron bought them I expect things to be much better. We switched on phone to Freedom and so far, other than a bumpy setup(*), it's been great. *They put the wrong # in one of the account fields so RCS wouldn't work, couldn't explain how and couldn't fix it until we went two service tiers up. Also twice claimed they sent emails which somehow never arrived.

• 
  Zohar Bat Sarah 🇨🇦🇮🇱 (@Melinster) reported 5 minutes ago

  Anyone else unable to use their phone on @Videotron today? Getting a "not registered on network message". Installed their new Sim card, still not working.

• 
  Alex Stevens (@AlexSte49374492) reported 7 minutes ago

  @ReclaimTheNetHQ I'm not hearing much opposition from the major internet service providers like Bell, Rogers, Telus, Videotron, Cogeco, Eastlink in regard to bill c-22. So I guess they are all in?

• 
  Ann 🇨🇦 (@Annwatson29) reported 7 minutes ago

  @Lucky_NUM13 @Videotron It would be nice to be kept informed instead of letting customers waste time thinking the problem was at our end like the message on TV implies.

• 
  Arka Chatterjee (@arkachatter1986) reported 9 minutes ago

  @Videotron You seem to be getting worser by the day , maybe the monopoly is catching up to you ... Every day my internet is down for 2 to 3 times.

• 
  Miss McSilly | Montréal, Qc (@MissMcSilly) reported 16 minutes ago from Renaud, Quebec

  If you have a business please do NOT use @Videotron nor Vidéotron Affaire. They are the worst. I’ve been on the line for 1:20 being pass around like it’s a ********! All I’m trying to do is paid them and ask about my plan…that’s the worst part 🥲

• 
  François Bousquet (@Bousquetteries) reported 17 minutes ago

  @Videotron Honestly if your plan is to work on the network starting at 9:30PM, you could at least have the decency to apologize to your customers before doing it!

• 
  Bri 💖🏳️‍⚧️ (@tgirliebri) reported 18 minutes ago

  And all 3 also operate under their own names So you got a total of 9 different carriers, but in reality it's actually 3 Videotron, Freedom, and Sasktel are the only independent cell providers in Canada There was MTS (Manitoba Telecom Service) but Bell took them over in 2017

• 
  🧡🇨🇦Scott R🇨🇦🧡 (@ScottRoyston) reported 19 minutes ago

  @Videotron are you aware of issues with the helix TV service? Constantly freezing and losing connection. I am in the H8N area of Lasalle