Vidéotron

Vidéotron Outage Report in Shefford-Ouest, Montérégie, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Shefford-Ouest, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Shefford-Ouest and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Shefford-Ouest, Montérégie, Québec 05/11/2025 09:55

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports Near Shefford-Ouest, Québec

Latest outage, problems and issue reports in Shefford-Ouest and nearby locations:

  • SweetMarie1976 ❄️SweetMarie❄️ (@SweetMarie1976) reported from Saint-Alphonse-de-Granby, Québec

    @antartik @Videotron Il semble que ça soit la borne qui soit défectueuse. Un technicien viendra demain

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • hbshmoe hbshmoe (@hbshmoe) reported

    @Videotron is anyone else experiencing slow and not working internet this morning in the National Capital Region (both sided of the border)? @Bell

  • pacanukeha (AZM) Muffled Sounds of Gorilla Violence (@pacanukeha) reported

    @Videotron Sure, except the play store that someone is using is no indicator where they live or what telecommunications provider they are trying to use. US Play Store != US Resident. And even if they were, the app isn't a telecommunications service. No harm, no foul.

  • chuckfromcanada Chuck from 🇨🇦 (@chuckfromcanada) reported

    @Videotron I have taken a vacation day to sit home and wait all frigging day , called you at 430 and you told me my equipement would be here within the hour...NOTHING. You are really making me want to cancel my tv,mobile and house service. #shitservice

  • nesta5_ Nesta (@nesta5_) reported

    @zopdzn @Videotron i have problems with my connection

  • Gravefalcon Luca (@Gravefalcon) reported

    @Videotron Yeah well I finally just got my helix device after you guys yanking me around trying to not give me the price you promised and it's not working. Not the app, just the whole helix. Must say it was well worth spending my whole weekend on the phone!

  • KevinFilion Kevin Filion (@KevinFilion) reported

    @Videotron service down?

  • magendron7 Marc-Antoine Gendron (@magendron7) reported

    @tedh13 @Videotron No service for me

  • tedh13 Ted Harman (@tedh13) reported

    @Videotron Are you going to tweet when you have resolved the problem or do I just have to become INCREASINGLY FRUSTRATED by hitting refresh?

  • GBridge10 Brigitte (@GBridge10) reported

    @timandfriends @Sportsnet hope videotron solve the connexion problem before 8, can't login at all on sportsnet now using my client space with videotron.

  • SciBasedNutr David the Dietitian (@SciBasedNutr) reported

    @Videotron Tell that to @AdaMcVean who appears to not be able to get a refund because of poor customer service and/or shady practices.