Vidéotron Outage Report in Shefford-Ouest, Montérégie, Quebec
Why is my Vidéotron service not working?
No problems detected
If you are having issues, please submit a report below.
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
Problems in the last 24 hours in Shefford-Ouest, Quebec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Shefford-Ouest, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
- Internet (60%)
- Wi-fi (18%)
- TV (9%)
- Total Blackout (7%)
- E-mail (4%)
- Phone (1%)
Live Outage Map Near Shefford-Ouest, Quebec
The most recent Vidéotron outage reports came from the following cities: Granby.
| City | Problem Type | Report Time |
|---|---|---|
 Granby
|
Internet | 1 month ago |
|
Granby
|
Internet | 8 months ago |
|
Granby
|
Internet | 9 months ago |
|
Granby
|
TV | 10 months ago |
|
Granby
|
Phone | 1 year ago |
|
Granby
|
Phone | 2 years ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Shefford-Ouest, Quebec
Latest outage, problems and issue reports in Shefford-Ouest and nearby locations:
-
❄️SweetMarie❄️ (@SweetMarie1976) reported from Saint-Alphonse-de-Granby, Quebec@antartik @Videotron Il semble que ça soit la borne qui soit défectueuse. Un technicien viendra demain
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
-
Stephan (@StephanKaz) reportedLet's go @Videotron @Helix FIX THAT ****!
-
Daniel McMahon (@danmac40) reported@Videotron We should all get a discount $ for this terrible service
-
Chevy (@CoachSanta_) reportedIt's college football heaven today AND Quebec lockdowns... Please @Videotron make Helix work. @Bell is your network working? Videotron is down again.
-
Ruth Fernandez (@FernandezInk) reported@Videotron @Do8qThi It’s still not working. Since 18h:46. 20 minutes and counting!
-
Chuck from 🇨🇦 (@chuckfromcanada) reported@THEBEAMbox @Videotron @Do8qThi i did but infuriating i have to. new years eve , couvre feu and now no frigging TV...piece of **** company.
-
Steben.Illustration (@ArtofSekhmet) reported@GopBelieveme @Videotron Same problem since the curfew alert
-
I wish Nicolle Wallace followed me 🌊🇨🇦 ✡🌊 (@GopBelieveme) reportedAny other Videotron subscribers lose TV? My Helix is down, their support is closed, there is a curfew here. Do I just go to sleep I planned on relaxing with some TV tonight. This sucks @Videotron, you owe me for this!
-
Hugo Sham (@HugoSham) reportedSeriously @Videotron ? Helix services down in westmount in a pandemic on new years eve and no one answering at technical support. Why do I pay for your services again?
-
bruce s (@bruceskelhorne) reported@Videotron Hahaha the worst service for the price we pay. And where I live you are the only cable service provider . Much like the government you are proving to be as incompetent
-
Mymmi💙 (@mymmi23) reported@Videotron can you guys fix the #helix system? Don’t since the alert