Vidéotron Outage Report in Shefford-Ouest, Montérégie, Quebec
Why is my Vidéotron service not working?
No problems detected
If you are having issues, please submit a report below.
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
Problems in the last 24 hours in Shefford-Ouest, Quebec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Shefford-Ouest, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
- Internet (60%)
- Wi-fi (19%)
- TV (8%)
- Total Blackout (7%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Shefford-Ouest, Quebec
The most recent Vidéotron outage reports came from the following cities: Granby.
| City | Problem Type | Report Time |
|---|---|---|
 Granby
|
Internet | 2 months ago |
|
Granby
|
Internet | 8 months ago |
|
Granby
|
Internet | 9 months ago |
|
Granby
|
TV | 11 months ago |
|
Granby
|
Phone | 2 years ago |
|
Granby
|
Phone | 2 years ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Shefford-Ouest, Quebec
Latest outage, problems and issue reports in Shefford-Ouest and nearby locations:
-
❄️SweetMarie❄️ (@SweetMarie1976) reported from Saint-Alphonse-de-Granby, Quebec@antartik @Videotron Il semble que ça soit la borne qui soit défectueuse. Un technicien viendra demain
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
-
Mark (@ReaperClose) reported@Videotron my service has been down all day in Laval. What’s going on
-
Videotron (@Videotron) reported@Newlevantine Hi Dev! Right under where you enter the password there is a "Forgot Password?" link to have a new one sent to you by email. One of our technical support agents by phone can reset it for you directly, you can reach them at 1-877-380-2611 or at 611 from any Videotron number -sms
-
Yanche (@seventrynews) reported@FredoLaMarmotte @Videotron I've the same issue, minus the Helix.
-
Eduardo Revuelta (@eduardorevuelta) reported@Videotron Why bother? nothing you can do can change your pathetic 1980 infrastructure.... Sad to see now a first world country can have such a bad service after all...
-
Guy Joseph Roy (@GuyJosephRoy1) reported@StreetDreamsOtt @Videotron Same thing for me and wifi seem to be down since approx 3am
-
SUDEVI (@StreetDreamsOtt) reported@Videotron Is the internet down in Gatineau? My Helix Fi 2 gateway has a white light but I can't see my own wifi network? It just disappeared Using my phone data to check the status/setting on my Helix Fi 2. The Helix Fi app say it online Still cant see my own wifi network?
-
Shivam Gandhi (@GujuGaming) reported@Videotron My service is down for Internet. What’s going on?
-
Mark (@ReaperClose) reported@Videotron it’s 2 days and still nothing, spoke with tech support and they are working on it. Fix the problem.
-
FeDD (@FL_MDD) reported@desjac01 Who owns Videotron again? And don't they have a streaming service?
-
Azorkan (@AzorkanIA) reported@Videotron i worked to install ur service cables , i saw the state of ur network... if folks knew how low standards specs to install ur cables they woud never call videotron for services. gladly starlink will choke u guy's out !