Vidéotron Outage Report in Shefford-Ouest, Montérégie, Québec
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Shefford-Ouest, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Shefford-Ouest and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 26: Problems at Vidéotron
Vidéotron is having issues since 03:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (59%)
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Wi-fi (19%)
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TV (9%)
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Total Blackout (6%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Shefford-Ouest, Montérégie, Québec
The most recent Vidéotron outage reports came from the following cities: Granby.
| City | Problem Type | Report Time |
|---|---|---|
 Granby |
Internet | |
| Granby |
Internet | |
| Granby |
Internet | |
| Granby |
TV | |
| Granby |
Phone | |
| Granby |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Shefford-Ouest, Québec
Latest outage, problems and issue reports in Shefford-Ouest and nearby locations:
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❄️SweetMarie❄️
(@SweetMarie1976) reported
from
Saint-Alphonse-de-Granby, Québec
@antartik @Videotron Il semble que ça soit la borne qui soit défectueuse. Un technicien viendra demain
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Janet
(@ottcdrfurniture) reported
@Videotron Hey guys it’s cold outside and my teleportation equipment came with my upgrade to Helix which is now not working... Get moving or I will have to take my car to the Metro which will require me to go outside:-) But seriously, you don’t go down often. Thanks for the update.
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John Xydous
(@johnxydous) reported
@CommentsMia @Videotron Hang on, taking out the trash....
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Lina 🦋
(@AkbeekL) reported
There was a huge Videotron outage and people are complaining to have it running again to cancel their subscriptions 💀
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Justin
(@JustMikeTwo) reported
@DeeZNuTs_Qc Videotron is having a major outage at the moment. Their DNS servers are DOWN. If you are tech savy enough, change your DNS servers in your home router to Google. 8.8.8.8 and 8.8.4.4
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JF Prieur
(@AdmiralHackbar) reported
@Videotron Change your DNS settings in your router to 1.1.1.1, 8.8.8.8 and/or 8.8.4.4 (which are public DNS servers that work unlike Videotron's) and watch your problems dissapear
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Trevor Roberson
(@JokeSins) reported
@Videotron Is this just an issue in Laval? Asked a few people from Montreal that use Videotron and their services are just fine. Their phone line doesn't seem to work either at least for us.
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VLMC
(@VeryLoudMC) reported
@Videotron To anyone reading this: You can set your DNS server on your PC on through your router to 8.8.8.8 or 1.1.1.1, Videotron's DNS servers went down.
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Patrick Loyer
(@patloyer) reported
@Videotron Even customer service phone number and tech support down
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Scott Sloan
(@SensFan1984) reported
@JustMikeTwo @pxolaaaa @Videotron Can confirm, I used the same fix
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Anastasia is marooned in The Ontario
(@ananarchie) reported
@_paisiblement nah there's a massive outage. I'm with Videotron and I'm fine but my sister's internet and data is also out completely