Vidéotron

Vidéotron Outage Report in Shefford-Ouest, Montérégie, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Shefford-Ouest, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Shefford-Ouest and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Shefford-Ouest, Montérégie, Québec 02/24/2026 18:40

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. TV (11%)

    TV (11%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Shefford-Ouest, Montérégie, Québec

The most recent Vidéotron outage reports came from the following cities: Granby.

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City Problem Type Report Time
CanadaGranby Internet
CanadaGranby Internet
CanadaGranby Internet
CanadaGranby TV
CanadaGranby Phone
CanadaGranby Phone

Community Discussion

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Vidéotron Issues Reports Near Shefford-Ouest, Québec

Latest outage, problems and issue reports in Shefford-Ouest and nearby locations:

  • SweetMarie1976 ❄️SweetMarie❄️ (@SweetMarie1976) reported from Saint-Alphonse-de-Granby, Québec

    @antartik @Videotron Il semble que ça soit la borne qui soit défectueuse. Un technicien viendra demain

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Hobbit1969 Front Line Red Shirt (@Hobbit1969) reported from Gatineau, Québec

    @BigBadW0lf4Life @GreatestUncle42 @seanferrick So did I...yeah that's weird. I'm in Quebec, I have Videotron. Maybe your provider lost the signal momentarily

  • RomoloD1996 Romolo D'Ascanio (@RomoloD1996) reported

    @Videotron You guys have the worst service known to mankind. It doesn’t make sense that my modem resets itself 10 times a day everytime I’m in the middle of something.

  • cuto8 Curtis (@cuto8) reported

    @DrSamTheDentist @reideltj @Videotron But the issue is publicly known to have happened before the storm though! Ya sidebar, I'm pretty amazed for such a carrier, it still hasn't implemented support for eSIM yet!

  • lmcrahm lmcrahm (@lmcrahm) reported

    @StuCowan1 I hope they never give a team to that xenophobe PKP. And by the way drop Videotron if you can.

  • dizoneric Eric Dizon (@dizoneric) reported

    @Videotron Yeah but no one is answering in both chat and call. So Im out of options here. It’s been an hour… maybe pass the info along now that you see multiple users have internet issues.

  • Marco_281284 MarcoO (@Marco_281284) reported

    @Videotron is there an issue with helix? My helix router is blinking orange. Can't watch anything. I tried unplugging and plugging the helix router but still just keeps blinking orange

  • Snurdel snafu (@Snurdel) reported

    @Videotron you just interrupted a movie at the last ten minute mark to do an update without my consent??? WTF?

  • mira_coms367 Mira (@mira_coms367) reported

    @dizoneric @Videotron I just got off the phone with an agent who said there is an outage in the area. She didn’t know exactly how long until the service is restored but maybe a couple of hours, and before tomorrow.

  • BeachFoamPop Dominic / 🇨🇦 🏳️‍🌈 (@BeachFoamPop) reported

    @Videotron No problem during commercials.

  • dizoneric Eric Dizon (@dizoneric) reported

    @Videotron My internet connection is down at H2T/Plateau-Mile End. Can you provide a window on when the service will be restored?