Vidéotron Outage Report in St-Jean-Port-Joli, Chaudière-Appalaches, Québec
No problems detected
If you are having issues, please submit a report below.
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in St-Jean-Port-Joli, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in St-Jean-Port-Joli and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
-
Internet (73%)
-
Wi-fi (10%)
-
TV (8%)
-
Total Blackout (6%)
-
E-mail (2%)
-
Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near St-Jean-Port-Joli, Québec
Latest outage, problems and issue reports in St-Jean-Port-Joli and nearby locations:
-
michel belleau
(@mibel007) reported
from
Saint-Jean-Port-Joli, Québec
@Videotron Bizarre il vient d’enregistrer un programme
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
-
JP Alpha Male
(@JPAlphaMale) reported
@Videotron Ndg in Montreal no internet but was able to connect wifi for free in park adjacent ! Hope it get fixed today ! Appreciate the technicians wherever they are but am still frustrated by slow response some of my neighbours got their internet with other ISP already a couple of days
-
Shaun Binsley
(@SBinsley) reported
@Videotron Where is the customer support? No one answering the phone, no one answering the chat... what kind of service is this? An occasional tweet about some questionable percentage is not very helpful at all.
-
JP Alpha Male
(@JPAlphaMale) reported
@Videotron Ndg in Montreal no internet but public wifi for free in park in same neighborhood ! Hope it get fixed 2day! Appreciate the technicians wherever they are but am still frustrated by slow response some of my neighbours got their internet with other ISP at least 2 days
-
Shaun Binsley
(@SBinsley) reported
@Videotron Instead of filling us in with misleading % and tweets about field workers receiving chocolate, perhaps giving more specific details about areas and issues would be better. You are very effectively convincing us all to change internet providers once this is all said and done
-
JP Alpha Male
(@JPAlphaMale) reported
@Videotron Ndg in Montreal no internet but public wifi is working thanks to city park nearby!Hope it get fixed 2day! Appreciate the technicians wherever they are but am still frustrated by slow response some of my neighbours got their internet with other ISP at least 2 days
-
Robert Kiricsi
(@95mustang5050) reported
@Videotron We have never been disappointed in the last 2 years of being with Videotron. This is the first time that I am shocked that we had no cell service the first 2 days of the outage and still no internet or home phone going in 4+ days. I don’t get it…
-
Shaun Binsley
(@SBinsley) reported
@Videotron Alrighty, because Hydro is not fully restored, some infrastructures are running on generators to give their services. Sadly the generators run out of gas and need to be serviced hence the reason we had service and now don't anymore. Sad that I have to tweet this for videotron.
-
carmax
(@carmax74905256) reported
@Videotron Honestly, that appears to be a bold face lie. People are reporting no service in other areas. Nothing will ever excuse this shameful, poor support. All the years of price increases for improved services. This is what I get for 34 years as a client. Still no service. Hello Bell.
-
AmAnJoT MaAn
(@amanjotmaan93) reported
@freefox76 @Videotron Looking for reliable and helpful assistance? Reach out to @Dave_Tech12 for help!
-
Shaun Binsley
(@SBinsley) reported
@Videotron What is the issue with the infrastructure in the west island? How did I go from having it restored and working full speed to not working once again?