Vidéotron

Vidéotron Outage Report in St-Jean-Port-Joli, Chaudière-Appalaches, Québec

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in St-Jean-Port-Joli, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in St-Jean-Port-Joli and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in St-Jean-Port-Joli, Chaudière-Appalaches, Québec 03/17/2026 21:15

March 17: Problems at Vidéotron

Vidéotron is having issues since 03:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. TV (10%)

    TV (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near St-Jean-Port-Joli, Québec

Latest outage, problems and issue reports in St-Jean-Port-Joli and nearby locations:

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • 1spade24 🇮🇹Danny Spedaliere🇮🇹 (@1spade24) reported

    @Videotron I had one of the worst conversation concerning my statement you say you record your calls to better your customer service but when I ask you to listen to your recording to help settle my issues you don’t so I’m done switching to @Bell

  • cuto8 Curtis (@cuto8) reported

    @Videotron is WiFi calling still down?! Having trouble with outgoing calls on VoLTE and WiFi Calling. It's slow to connect and sometimes just doesn't ring.

  • Offset01 Assad Najem 🇨🇦 (@Offset01) reported

    @Videotron any idea when the internet is coming back in Repentigny, we’ve been down since 1 Am

  • JesssAdel JustJesss 🕹️⚡ (@JesssAdel) reported

    Just between 4pm-12am yesterday, my internet went out 8 TIMES. I'm not doing great & figuring out what to do has been so unnecessarily hard. I'm sorry but no stream tonight. 😞 Also, shame on @Videotron for not caring about people having horrible internet for OVER A MONTH now.

  • Crimsonium Frank Morissette (@Crimsonium) reported

    @Videotron I believe the internet is down in Saint-Laurent. Powered down the modem a few times but still nothing.

  • KJ_Parker_008 KJ (@KJ_Parker_008) reported

    @JesssAdel @Videotron That sucks. Especially dealing with it for a month. But don’t be hard on yourself. I’m sure you’ll find the right people to fix your internet 100%. Hopefully. Best of luck

  • KalSDavian kal | Nihilian Effect 📚 series (@KalSDavian) reported

    Idk about you, @Videotron, but an appointment window of all damn day is a little ridiculous.

  • Offset01 Assad Najem 🇨🇦 (@Offset01) reported

    @Videotron are you having issues with the cell service, I am unable to make or receive calls

  • vincelavallee Vincent Lavallée (@vincelavallee) reported

    @ChesterDupont @Videotron Helix & internet down ici

  • cuto8 Curtis (@cuto8) reported

    @Videotron is there an outage? None of the mobile lines can call out.