Vidéotron

Vidéotron Outage Report in St-Jean-Port-Joli, Chaudière-Appalaches, Québec

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in St-Jean-Port-Joli, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in St-Jean-Port-Joli and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in St-Jean-Port-Joli, Chaudière-Appalaches, Québec 03/12/2026 13:50

March 12: Problems at Vidéotron

Vidéotron is having issues since 09:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. TV (11%)

    TV (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near St-Jean-Port-Joli, Québec

Latest outage, problems and issue reports in St-Jean-Port-Joli and nearby locations:

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • chouette007 La Justicière (@chouette007) reported

    @theJagmeetSingh @BurnabyFireDept @IAFF323 On Nov. 8, the #QMI editor went to meet a Videotron client who had filed a Small Claims lawsuit to threaten her on behalf of #Videotron. If you don't withdraw your complaint, I'll make you lose your job.

  • kwquinn Ken Quinn (@kwquinn) reported

    @chouette007 @mtlgazette What does this have to do with Bebawi? I'm a Videotron customer. Of COURSE they have my personal info

  • muffintt TT (@muffintt) reported

    @MikeJef52847703 @uproarcapital I’m in Montreal and have been a videotron (QBR) customer for several years and am satisfied. Service interruption/billing issues are rare. If they can replicate their operational success on Freedom then it should be fine. But it also depends on how much west hate QC I guess…

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    Basically we have Bell, Videotron, rogers & Telus paying CNOC for #CRTC regulatory filings, hidden for a ~ year. People supposed to trust CNOC ever again as if they represent & are a voice for "independent internet service providers". They are lip flappers for incumbents.

  • chouette007 La Justicière (@chouette007) reported

    @globalnewsto @Francoisgohabs On Nov. 8, the #QMI editor went to meet a Videotron client who had filed a Small Claims lawsuit to threaten her on behalf of #Videotron. If you don't withdraw your complaint, I'll make you lose your job.

  • chouette007 La Justicière (@chouette007) reported

    @LeHuffPost On Nov. 8, the #QMI editor went to meet a Videotron client who had filed a Small Claims lawsuit to threaten her on behalf of #Videotron. If you don't withdraw your complaint, I'll make you lose your job.

  • jimulidu Jimu Lidu (@jimulidu) reported

    @Videotron Vidéotron internet is extremely unreliable! I switched from Bell to Videotron today and the Helix FI router lost connection twice today and got 1mbp per second on several occasions 😡 Not the 400 mbps advertised! Never had any issues with Bell in 4 years!

  • LeRenardBIeu The Sacrébleu Fox (@LeRenardBIeu) reported

    @alexandrepratt Also can we quit with the cable tv whining? It’s over, it’s a dying model of distribution. I’m so sick of people complaining about paying $5 for a streaming service, yet have no issue paying Videotron $75+ per month.

  • yurkshirelad YurkshireLad (@yurkshirelad) reported

    The chat feature on your website doesn't work as I'm blocking analytics/ads/tracking. Why? @Videotron

  • tchakountay Tiger Tchakounté (@tchakountay) reported

    @Videotron WOULD NEVER