Vidéotron

Vidéotron Outage Report in St-Jean-Port-Joli, Chaudière-Appalaches, Québec

No problems detected

If you are having issues, please submit a report below.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in St-Jean-Port-Joli, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in St-Jean-Port-Joli and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in St-Jean-Port-Joli, Chaudière-Appalaches, Québec 01/30/2026 18:15

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (8%)

    TV (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near St-Jean-Port-Joli, Québec

Latest outage, problems and issue reports in St-Jean-Port-Joli and nearby locations:

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • emrabber Edgar Robinson (@emrabber) reported

    @fagstein @Videotron Switch your dns to google public and you can get past the problem

  • estebanitos7 Esteツ (@estebanitos7) reported

    @videotron is my internet weak, le are you having issues in Quebec?

  • Errorist66 stephane harnois (@Errorist66) reported

    internet down? but i can ping 1.1.1.1 so it’s only the DNS from #videotron. so change the adaptor settings for you network card and add 1.1.1.1 to the list of DNS

  • AndrewTechDude andrew quenneville (@AndrewTechDude) reported

    @Videotron even my phone LTE is down

  • SophieAnneB Sophie-Anne B. (@SophieAnneB) reported

    @Mrc010203 @StephyVicente @Videotron Down in Gatineau too. Phone line to customer service says customer you are retrying to reach does not exist. Ooh boy

  • hey_its_me_2020 shawn (@hey_its_me_2020) reported

    Add Google’s DNS if your #videotron is down.

  • Rahrakwasere #GoHabsGo (@Rahrakwasere) reported

    @Videotron So that explains why your customer service/ tech support phone lines dont even ring when we call?

  • cryptosauce247 cRypto SøSa (@cryptosauce247) reported

    @Videotron Fix your ****!

  • PJ86994288 P.J. (@PJ86994288) reported

    @Videotron Would be nice to get updates and an estimated time when service could be re-established

  • TheOmegaPrimal OmegaPrimal #BLM Native Life Matter (@TheOmegaPrimal) reported

    @Chrisleroux @JokeSins @Videotron my parents live in Marieville and have the same issues.