Vidéotron outages and service status in St-Jean-Port-Joli, Quebec

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Vidéotron generated 0 outage signals in the last 24 hours around St-Jean-Port-Joli, including 0 direct reports.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in St-Jean-Port-Joli, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in St-Jean-Port-Joli, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
Apr 16, 5:20 PM EDT	0	0
Apr 16, 5:40 PM EDT	0	0
Apr 16, 6:00 PM EDT	0	0
Apr 16, 6:20 PM EDT	0	0
Apr 16, 6:40 PM EDT	0	0
Apr 16, 7:00 PM EDT	0	0
Apr 16, 7:20 PM EDT	0	0
Apr 16, 7:40 PM EDT	0	0
Apr 16, 8:00 PM EDT	0	0
Apr 16, 8:20 PM EDT	0	0
Apr 16, 8:40 PM EDT	0	0
Apr 16, 9:00 PM EDT	0	0
Apr 16, 9:20 PM EDT	0	0
Apr 16, 9:40 PM EDT	0	0
Apr 16, 10:00 PM EDT	0	0
Apr 16, 10:20 PM EDT	0	0
Apr 16, 10:40 PM EDT	0	0
Apr 16, 11:00 PM EDT	0	0
Apr 16, 11:20 PM EDT	0	0
Apr 16, 11:40 PM EDT	0	0
Apr 17, 12:00 AM EDT	0	0
Apr 17, 12:20 AM EDT	0	0
Apr 17, 12:40 AM EDT	0	0
Apr 17, 1:00 AM EDT	0	0
Apr 17, 1:20 AM EDT	0	0
Apr 17, 1:40 AM EDT	0	0
Apr 17, 2:00 AM EDT	0	0
Apr 17, 2:20 AM EDT	0	0
Apr 17, 2:40 AM EDT	0	0
Apr 17, 3:00 AM EDT	0	0
Apr 17, 3:20 AM EDT	0	0
Apr 17, 3:40 AM EDT	0	0
Apr 17, 4:00 AM EDT	0	0
Apr 17, 4:20 AM EDT	0	0
Apr 17, 4:40 AM EDT	0	0
Apr 17, 5:00 AM EDT	0	0
Apr 17, 5:20 AM EDT	0	0
Apr 17, 5:40 AM EDT	0	0
Apr 17, 6:00 AM EDT	0	0
Apr 17, 6:20 AM EDT	0	0
Apr 17, 6:40 AM EDT	0	0
Apr 17, 7:00 AM EDT	0	0
Apr 17, 7:20 AM EDT	0	0
Apr 17, 7:40 AM EDT	0	0
Apr 17, 8:00 AM EDT	0	0
Apr 17, 8:20 AM EDT	0	0
Apr 17, 8:40 AM EDT	0	0
Apr 17, 9:00 AM EDT	0	0
Apr 17, 9:20 AM EDT	0	0
Apr 17, 9:40 AM EDT	0	0
Apr 17, 10:00 AM EDT	0	0
Apr 17, 10:20 AM EDT	0	0
Apr 17, 10:40 AM EDT	0	0
Apr 17, 11:00 AM EDT	0	0
Apr 17, 11:20 AM EDT	0	0
Apr 17, 11:40 AM EDT	0	0
Apr 17, 12:00 PM EDT	0	0
Apr 17, 12:20 PM EDT	0	0
Apr 17, 12:40 PM EDT	0	0
Apr 17, 1:00 PM EDT	0	0
Apr 17, 1:20 PM EDT	0	0
Apr 17, 1:40 PM EDT	0	0
Apr 17, 2:00 PM EDT	0	0
Apr 17, 2:20 PM EDT	0	0
Apr 17, 2:40 PM EDT	0	0
Apr 17, 3:00 PM EDT	0	0
Apr 17, 3:20 PM EDT	0	0
Apr 17, 3:40 PM EDT	0	0
Apr 17, 4:00 PM EDT	0	0
Apr 17, 4:20 PM EDT	0	0
Apr 17, 4:40 PM EDT	0	0
Apr 17, 5:00 PM EDT	0	0
Apr 17, 5:20 PM EDT	0	0

April 17: Problems at Vidéotron

Vidéotron is having issues since 05:00 PM EST. Are you also affected? Leave a message in the comments section!

Community Discussion

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Vidéotron Issues Reports Near St-Jean-Port-Joli, Quebec

Latest outage, problems and issue reports in St-Jean-Port-Joli and nearby locations:

michel belleau (@mibel007) reported 54 minutes ago from Saint-Jean-Port-Joli, Quebec
@Videotron Bizarre il vient d’enregistrer un programme

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported 3 minutes ago
@jacquesbegood @Videotron I was told by customer service that updates are being loaded so this may be a problem for a few weeks
Scale (@alliareault) reported 4 minutes ago
Internet supposed to be incl in rent- lease agreement between me & Centurion. Centurion & Vidéotron have an agreement. Vidéotron technician installed my old router continuing service I'd canceled, refused to give me router re Centurion internet account. I had internet for 3 months. Vidéotron said no one was paying for it.
Amelie Leah (@melievisuals) reported 4 minutes ago
Anyone else with Videotron/Helix having issues?
Bri 💖🏳️‍⚧️ (@tgirliebri) reported 5 minutes ago
And all 3 also operate under their own names So you got a total of 9 different carriers, but in reality it's actually 3 Videotron, Freedom, and Sasktel are the only independent cell providers in Canada There was MTS (Manitoba Telecom Service) but Bell took them over in 2017
🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported 6 minutes ago
@fagstein Have you heard through any of your sources if Videotron/Helix has found a solution or work around to fix their recording playback problem?
James Somaeck (@somaeck) reported 8 minutes ago
The greatest concern RE: #eSim is that #Videotron has been absolutely silent on it. The forums are filled with crisp responses - "Not available, but we'll pass it up along the chain". That's not good enough in my view. It's not cutting-edge; it's not customer-focused. 8/9
Emanuel Farias (@emanuel_farias9) reported 9 minutes ago
@eltseak They will understand it better, when I cancel my Vidéotron and any other subscription with PKP companies. I encourage others to follow the same way.
⭐️Marigaka⭐️|| 🎂BIRTHDAY MONTH 🎂 (@Marigakaa) reported 11 minutes ago
@DaxerAivi It actually finish downloading during the night😭 Bro Vidéotron SUCKS
Commissioner Miner (@fanCRTCProfling) reported 16 minutes ago
So Bell, Cogeco, Videotron and CNOC wanted a cartel where everyone must be paying CNOC members to wholesale internet at affordable rates. **** CNOC. For Bell Cogeco, Rogers & Videotron to push this, they sure as hell want protection from another bundle player. No denying that.
Jeff Pappone 🇨🇦 (@jpappone) reported 17 minutes ago
Had a @Videotron account for two weeks. It’s already a total customer service ***********. #Bravo #Fail