Vidéotron Outage Report in Orléans, Ontario
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Orléans, Ontario
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Orléans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (65%)
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Wi-fi (14%)
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TV (11%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Orléans, Ontario
The most recent Vidéotron outage reports came from the following cities: Ottawa and Gatineau.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Phone | |
| Ottawa |
Internet | |
| Ottawa |
Total Blackout | |
| Ottawa |
Internet | |
| Ottawa |
Internet | |
| Gatineau |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Orléans, Ontario
Latest outage, problems and issue reports in Orléans and nearby locations:
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Paul Morneau
(@Paul_Morneau) reported
from
Ottawa, Ontario
.@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices. #Videotron
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Paul Morneau
(@Paul_Morneau) reported
from
Ottawa, Ontario
.@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices.
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͏ Ⲙⲉⳑⲇⲛⲓⲉ
(@LaLouveRK) reported
from
Gatineau, Québec
@Videotron I'm not gonna wait an hour on the phone, sorry.. so are all the other citizens that are in deep shit.
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Gilles Monvoisin
(@3_punch) reported
from
Gatineau, Québec
So @Videotron sent a collection agency to collect $$ from my 84yr old with ALS for not returning his cablebox. The issue is that the tech who installed the box put a lock on it and we could not remove. I explained to videotron reps but they just want $$ #greedy
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johnefrancis🇨🇦
(@johnefrancis) reported
from
Ottawa, Ontario
Hey @Videotron, the tech support handle shown in the customer centre app @videotron24_7 doesn't seem to exist.
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Allie MacAlister
(@AllieKnitNinja) reported
from
Ottawa, Ontario
@brianjpapineau I went from Wind/Freedom to Koodo and never looked back, but I hear good things about Videotron.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Timothe Lapetite
(@nebukam) reported
@Videotron It's very not environment friendly to force your customers to move to Helix w/ new hardware, preventing them from using perfectly working modem/router (for no valid reason, technical or otherwise), /or/ have them pay +>15$ per month to keep the old service...
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Valkyrie
(@Valkyrie_Bubble) reported
@Videotron The Internet service in at least old Montreal has been down since 3h PM today. I called just now and the only update I got is that the problem is complex and just wait. Sadly no ETA either. Will there be compensation for losing almost a day of service?
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Mirand dre
(@andre9rm) reported
@Videotron @Valkyrie_Bubble Do you have an estimate hour to the service is going to be back?
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Jean-François Mezei
(@jfmezei) reported
@milnoc at the time you got your SIM card with Vidéotron, did it already have VolTE service ? Just curious if last of VoLTE is because your SIM might be too old or if Videotron blocking you because it doesn’t like your phone.
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jesse jay
(@jesse__jayyy) reported
@Videotron what is happening with internet? these last weeks have been horrible, it keeps dropping.
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GMNN
(@GMNN63778035) reported
@SucksQuebec Quebec is literal mediocrity... just look at Quebecor/Videotron lol amateur ****
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Waibashi
(@Waibashi) reported
Anyone using Mangasee in Canada ? Does your ISP block the website ? Mangasee no longer works here with @Videotron Getting ERR_SSL_PROTOCOL_ERROR errors constantly. But works with VPN and mobile data. I wonder if this is part of some stealth filtering of our ISP...
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Azer
(@BoucheratNoam) reported
@GhostGaming @Videotron your internet is not working, I got a lot of lag
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milou @ 🐤 🐥.。o○( searching for sleep zz)
(@miloucomehome) reported
oh no not videotron salespeople showing up (without their mask on) at my door trying to get me to sign up with them for a service that is more expensive than my current provider then trying to "splain" what the CRTC is as a communications grad :'D
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B
(@mtl_beh) reported
@Videotron @PierreBiaz Right! It is down in the area.