Vidéotron outages and service status in Orléans, Ontario

Problems in the last 24 hours in Orléans, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Orléans, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Orléans, Ontario

The most recent Vidéotron outage reports came from the following cities: Ottawa, and Gatineau.

City	Problem Type	Report Time
Ottawa	Internet	18 hours ago
Ottawa	Internet	18 hours ago
Ottawa	Total Blackout	1 month ago
Gatineau	Internet	1 month ago
Ottawa	TV	1 month ago
Ottawa	Internet	1 month ago

Nearby cities with recent reports

Community Discussion

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Vidéotron Issues Reports Near Orléans, Ontario

Latest outage, problems and issue reports in Orléans and nearby locations:

• 
  Jeff 🇨🇦 🇺🇦 5x Vaxxed (3 Pf,2Mod) (@penseur_logique) reported 7 minutes ago from Ottawa, Ontario

  @caiobchi @cmaconthehill @CityNewsKIT Videotron competition lowered prices in Quebec. Much like MTS + Sasktel did in MB / SK. Competition for the big 3. Videotron has service outside of QC, in Ottawa, same prices as QC. The big 3 and their flanker brands would not match prices of Videotron in Ottawa. We switched.

• 
  Paul Morneau (@Paul_Morneau) reported 10 minutes ago from Ottawa, Ontario

  .@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices.

• 
  Paul Morneau (@Paul_Morneau) reported 10 minutes ago from Ottawa, Ontario

  .@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices. #Videotron

• 
  Allie MacAlister (@AllieKnitNinja) reported 13 minutes ago from Ottawa, Ontario

  @brianjpapineau I went from Wind/Freedom to Koodo and never looked back, but I hear good things about Videotron.

• 
  Front Line Red Shirt (@Hobbit1969) reported 19 minutes ago from Gatineau, Quebec

  @BigBadW0lf4Life @GreatestUncle42 @seanferrick So did I...yeah that's weird. I'm in Quebec, I have Videotron. Maybe your provider lost the signal momentarily

• 
  Michèle 🏡 😷 🎃 #wearshermask (@ottawadeafgirl) reported 20 minutes ago from Ottawa, Ontario

  @Videotron As you can see from my handle I don’t hear very well...telephone service is not great for me.

• 
  Dziekan Hojsak 🇨🇦 (@CdnAvSpotter) reported 24 minutes ago from Ottawa, Ontario

  @itsreallypaulh @myworldtaw I agree Videotron plans and customer service is great. We have 4 phones with them, each with 20GB/month +100GB extra per year, for $45 per phone

• 
  johnefrancis🇨🇦 (@johnefrancis) reported 29 minutes ago from Ottawa, Ontario

  Hey @Videotron, the tech support handle shown in the customer centre app @videotron24_7 doesn't seem to exist.

• 
  🇨🇦Dean Hoisak🇨🇦 (@CdnAvSpotter) reported 29 minutes ago from Ottawa, Ontario

  @RSwartz2013 @WeatherLandG I'm with Videotron, no issues except my phone is connected to a tower across the river in Quebec, about 10km away. The Rogbellus tower 1km away is showing offline.

• 
  Al (@moviesbbq) reported 31 minutes ago from Ottawa, Ontario

  @Videotron when will support esims?

• 
  ͏ Ⲙⲉⳑⲇⲛⲓⲉ (@LaLouveRK) reported 33 minutes ago from Gatineau, Quebec

  @Videotron I'm not gonna wait an hour on the phone, sorry.. so are all the other citizens that are in deep shit.

• 
  Gilles Monvoisin (@3_punch) reported 41 minutes ago from Gatineau, Quebec

  So @Videotron sent a collection agency to collect $$ from my 84yr old with ALS for not returning his cablebox. The issue is that the tech who installed the box put a lock on it and we could not remove. I explained to videotron reps but they just want $$ #greedy

• 
  Al (@moviesbbq) reported 53 minutes ago from Ottawa, Ontario

  @Videotron when will you support esims?

• 
  Jessica Lavoie (@MadameDanis) reported 56 minutes ago from Gatineau, Quebec

  @Videotron Today my family and I were helped by a young lady by JouJou. She went above and beyond as a customer services representative, my daughter started to be fed up of being in her stroller and Joujou took her played with her watched movies on her tablet with her.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Anne DeBlois (@annedeblois) reported 15 minutes ago

  @frankcain088 @PuckReportNHL @FriedgeHNIC Absolutely, so why do they want to stick with this awful setup? I went to the QMHJL draft last summer, it was the good, old, centralized setup at the Vidéotron Centre in Québec City. That was way, way, way better.

• 
  Scale (@alliareault) reported 18 minutes ago

  @PringleJosh Hi. I'm a resident tenant at AGORA. Internet/tv included in rent signed LEASE- WAS NEVER DONE= NO INTERNET SINCE JULY 2024. Centurion my landlord/owner facilitator of internet/tv corporative account Vidéotron monopoly provider- ony only authotized by CRTC- no personal interbet/tv accounts TAL ruled against me told me I have to appeal. I am to Cour Supérieur du Québec for punitive damages, stress & compensation due to loss of income vs Centurion & Vidéotron who colluded fraudulently vs me & my son to TAL. I'm on disability broke my neck in 1999 an ARTIST I CAN'T TEACH OR SELL ART. We must go public. Help me make this happen.

• 
  somecanuckchick 🍁@somecanuckchick@mastodon.world (@somecanuckchick) reported 21 minutes ago

  @TekSavvyCSR @Videotron And we get to start the phone calls ALL OVER AGAIN tomorrow b/c @Videotron seems keen to NOT come back out despite screwing up the TPIA (but claiming a non-existant outage b/c we have cable TV) and forcing us to call TekSavvy instead of sending back the Vidéotron technician.

• 
  Mario Legendre (@marioleg25) reported 21 minutes ago

  @statusisdown Yes I am using my Rogers mobile Internet with my IPhone to write this message .The problems we have with our Vidéotron services , without TV , And without home internet .

• 
  Fluxtrot (@fluxtrot) reported 25 minutes ago

  @videotron Your Internet service went down again... It's beyond silly at this point. You need to get your **** together! I hope it was that someone tripped on a wire... and NOT planned router update in the middle of the day... out-sourcing more things to India. YOU ARE MAKING IT VERY DIFFICULT to be a customer.

• 
  Commissioner Miner (@fanCRTCProfling) reported 27 minutes ago

  Bell, Telus, Videotron, Cogeco, Eastlink & SaskTel filed a joint #CRTC R&V: Part 1 Application for the Review and Variance of Telecom Decision CRTC 2025225, Mandatory Notification and Reporting of Major Telecommunications Service Outages

• 
  Abcdyuiop (@Abcdyuiop1) reported 30 minutes ago

  @Videotron What about us? When will we.get ours??? Ndg.. nobody has come to fix the broken wire here

• 
  sasksailortech75 (@sasksailortech1) reported 31 minutes ago

  @senstalk_ What is the last inch provider? Bell Fibe? Rogers? VideoTron? Cell data? Honestly the signal is switched through so many possible networks it is hard to know where the bad network is? My current one is @Rogers CO-AX and it is 5 min delayed.

• 
  Chris (@Silverxx27) reported 38 minutes ago

  @FreedomMobile Get your internet services working constantly down for long periods wont be sticking with you guys this is a joke since videotron buy freedom hello big boy companies again

• 
  Shawna McLean (@Shawna_not_Sean) reported 40 minutes ago

  What a day, I'm going to have today! There's a problem with my father's TV I need to solve a problem before the gray cup 🤯 talk about stress 🤬😔 #GreyCup #videotron