Vidéotron Outage Report in Orléans, Ontario

Problems in the last 24 hours in Orléans, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Orléans, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

• Internet (60%)
• Wi-fi (18%)
• TV (9%)
• Total Blackout (7%)
• E-mail (4%)
• Phone (1%)

Live Outage Map Near Orléans, Ontario

The most recent Vidéotron outage reports came from the following cities: Ottawa, and Gatineau.

City	Problem Type	Report Time
Ottawa	Total Blackout	7 days ago
Gatineau	Internet	12 days ago
Ottawa	TV	17 days ago
Ottawa	Internet	17 days ago
Ottawa	Internet	17 days ago
Ottawa	Internet	19 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Orléans, Ontario

Latest outage, problems and issue reports in Orléans and nearby locations:

• 
  Paul Morneau (@Paul_Morneau) reported 13 minutes ago from Ottawa, Ontario

  .@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices.

• 
  johnefrancis🇨🇦 (@johnefrancis) reported 34 minutes ago from Ottawa, Ontario

  Hey @Videotron, the tech support handle shown in the customer centre app @videotron24_7 doesn't seem to exist.

• 
  Allie MacAlister (@AllieKnitNinja) reported 37 minutes ago from Ottawa, Ontario

  @brianjpapineau I went from Wind/Freedom to Koodo and never looked back, but I hear good things about Videotron.

• 
  Gilles Monvoisin (@3_punch) reported 38 minutes ago from Gatineau, Quebec

  So @Videotron sent a collection agency to collect $$ from my 84yr old with ALS for not returning his cablebox. The issue is that the tech who installed the box put a lock on it and we could not remove. I explained to videotron reps but they just want $$ #greedy

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🔞♥️Mistress Mystique 💋🇭🇹 Vancouver Sept 8-14 (@iWantMystique) reported 4 minutes ago from Toronto, Ontario

  I have a Videotron’s rep stuttering over the phone and the ***** in me is enjoying flustering him so much but damn... what a collection of imcompetent fools. Wtt is their recruiting criteria

• 
  Paul Morneau (@Paul_Morneau) reported 4 minutes ago from Ottawa, Ontario

  .@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices.

• 
  ͏ Ⲙⲉⳑⲇⲛⲓⲉ (@LaLouveRK) reported 5 minutes ago from Gatineau, Quebec

  @Videotron I'm not gonna wait an hour on the phone, sorry.. so are all the other citizens that are in deep shit.

• 
  Katelyn Thomas (@katelynvthomas) reported 7 minutes ago from Westmount, Quebec

  I am convinced the person who voices videotron’s automated customer service line is Chandler Bing’s dad.

• 
  M▼RKDIEZ (@markdiez514) reported 8 minutes ago from Montréal, Quebec

  @Videotron what’s going on with your internet wtf?!?!?

• 
  Daniel McMahon (@danmac40) reported 14 minutes ago from Mascouche, Quebec

  @Videotron what’s going on no service on helix

• 
  Joseph Valenti (@BrokrBindr) reported 14 minutes ago from Beaconsfield, Quebec

  @DisneyStudiosCA I paid for a subscription today for my residence in Montreal. My ISP (Cronomagic) is a reseller for one of the major ISPs (Videotron). Disney+ is blocking me, identifying my IP address as "outside of Canada", which it is not (!). No service unless my cellular data. Not happy!

• 
  Kat Pereira (@katasaur17) reported 15 minutes ago from Toronto, Ontario

  @Videotron I’m in the same province, Ottawa and Toronto are both in Ontario! And I still have 0 bars/0 service. It’s been like this for over 4 hours

• 
  Matthew Gamble (@mgamble) reported 16 minutes ago from Oakville, Ontario

  @bramabramson @Mark_Goldberg @Bell @Rogers @TELUS @Videotron @ShawInfo The problem today is mostly on inter-carrier calls, so if calls can be routed without using those trunks it would be a big win. I think I’m going to write a follow up post this week with a primer on PSTN routing.

• 
  courtney (@conicoletti) reported 18 minutes ago from Deux-Montagnes, Quebec

  @Videotron there has to be something you can about these scam phone calls regarding Service Canada and our social insurance numbers. I received 8 scam calls today back to back.