Vidéotron Outage Report in Orléans, Ontario
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Orléans, Ontario
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Orléans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (73%)
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Wi-fi (9%)
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TV (9%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (1%)
Live Outage Map Near Orléans, Ontario
The most recent Vidéotron outage reports came from the following cities: Ottawa, Gatineau and Orléans.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Wi-fi | |
| Ottawa |
Internet | |
| Gatineau |
TV | |
| Ottawa |
Internet | |
| Ottawa |
Internet | |
| Ottawa |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vidéotron Issues Reports Near Orléans, Ontario
Latest outage, problems and issue reports in Orléans and nearby locations:
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Paul Morneau
(@Paul_Morneau) reported
from
Ottawa, Ontario
.@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices. #Videotron
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🇨🇦Dean Hoisak🇨🇦
(@CdnAvSpotter) reported
from
Ottawa, Ontario
@RSwartz2013 @WeatherLandG I'm with Videotron, no issues except my phone is connected to a tower across the river in Quebec, about 10km away. The Rogbellus tower 1km away is showing offline.
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johnefrancis🇨🇦
(@johnefrancis) reported
from
Ottawa, Ontario
Hey @Videotron, the tech support handle shown in the customer centre app @videotron24_7 doesn't seem to exist.
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͏ Ⲙⲉⳑⲇⲛⲓⲉ
(@LaLouveRK) reported
from
Gatineau, Québec
@Videotron I'm not gonna wait an hour on the phone, sorry.. so are all the other citizens that are in deep shit.
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Gilles Monvoisin
(@3_punch) reported
from
Gatineau, Québec
So @Videotron sent a collection agency to collect $$ from my 84yr old with ALS for not returning his cablebox. The issue is that the tech who installed the box put a lock on it and we could not remove. I explained to videotron reps but they just want $$ #greedy
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Michèle 🏡 😷 🎃 #wearshermask
(@ottawadeafgirl) reported
from
Ottawa, Ontario
@Videotron As you can see from my handle I don’t hear very well...telephone service is not great for me.
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Paul Morneau
(@Paul_Morneau) reported
from
Ottawa, Ontario
.@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices.
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Jessica Lavoie
(@MadameDanis) reported
from
Gatineau, Québec
@Videotron Today my family and I were helped by a young lady by JouJou. She went above and beyond as a customer services representative, my daughter started to be fed up of being in her stroller and Joujou took her played with her watched movies on her tablet with her.
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Allie MacAlister
(@AllieKnitNinja) reported
from
Ottawa, Ontario
@brianjpapineau I went from Wind/Freedom to Koodo and never looked back, but I hear good things about Videotron.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Brent McKee🇨🇦
(@BrentMcKee) reported
@Monctonscout @ArponBasu Really? Ottawa’s biggest problems are bad ownership and a badly located arena. Whoever would own the Quebec City team (Quebecor or possibly Power Corporation) would be a solid ownership group. And Centre Videotron is centrally located in the city.
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Commissioner Miner
(@fanCRTCProfling) reported
@krisjoseph @BenKlass I see what u are saying & where coming from, but, yeah I can't ever seeing myself siding with ISED on this if what Bell claims is true. ISED's policy is bad policy. Their fix is worse policy (a fix in secret to benefit their hand picked champ, videotron only). Rotten.
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ＧＲＩＮＤＣＯＲＥ ＧＵＹ
(@aidanposting) reported
@MajestycSapling Damn videotron do better
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اشيانه فاخته
(@Andreharmonic) reported
@Videotron you have the worth customer service in Montreal. Your staff offered me a discount to keep me with your business. Now, when I check my bill, I find that you charge me even more than before. How you train your staffs?!!!
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@shraf
(@aezzat30) reported
@Videotron how many times does a technician have to visit a client to fix a problem??why can’t a client swap out a faulty device at your store??????
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Andy Kaplan-Myrth
(@kaplanmyrth) reported
In Nov 2019, media arms of Bell, Rogers, and Videotron asked the Federal Court to order *themselves* and other ISPs to block unlicensed streaming service GoldTV. Today, @TekSavvyBuzz is taking that case to the Supreme Court of Canada. 🧵👇🏼
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Jesska
(@jessicamenard4) reported
@Videotron Girl, Sophie gravelle, at the kiosque in orleans ottawa, ON didn’t understand what i was saying and started giving me attitude and being rude, cutting me off and wouldnt let me speak. Wishing there was someone there higher up there to help.
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S Hulme
(@KapBay28) reported
@Videotron We recently upgraded our phones via a phone service representative. She stated an amount of time we had to exchange phone if it wasn't a good choice. How long do we have? What is the process as the camera is subpar?
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Poirier Christian
(@crispicrisp) reported
@Videotron @JefferyThomas No use to call.. After 30 minutes in line they hang up on you
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Judyth Mermelstein
(@GadflyQuebec) reported
@peter102746 @Nancy_Crouse @CBCNews I very much doubt either CTV or Global would create an equivalent cross-Canada French-language service; rather, they'd claim it wasn't economically viable to do more than dub/translate what they find profitable. As for Videotron, it's not national & is too dominant in QC already.