Vidéotron

Vidéotron Outage Report in Orléans, Ontario

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

The latest reports from users having issues in Orléans come from postal codes K4A.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Orléans, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Orléans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Orléans, Ontario 12/20/2025 14:20

December 20: Problems at Vidéotron

Vidéotron is having issues since 08:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. TV (7%)

    TV (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Orléans, Ontario

The most recent Vidéotron outage reports came from the following cities: Ottawa, Gatineau and Orléans.

Loading map, please wait...
City Problem Type Report Time
CanadaOttawa Wi-fi
CanadaOttawa Internet
CanadaGatineau TV
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Orléans, Ontario

Latest outage, problems and issue reports in Orléans and nearby locations:

  • johnefrancis johnefrancis🇨🇦 (@johnefrancis) reported from Ottawa, Ontario

    Hey @Videotron, the tech support handle shown in the customer centre app @videotron24_7 doesn't seem to exist.

  • AllieKnitNinja Allie MacAlister (@AllieKnitNinja) reported from Ottawa, Ontario

    @brianjpapineau I went from Wind/Freedom to Koodo and never looked back, but I hear good things about Videotron.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • DoriandMena Dori & Mena (@DoriandMena) reported

    @Videotron hello, is the internet down in ville Marie?

  • ThebeastShooky Shooky (@ThebeastShooky) reported

    @ThebeastShooky i also remember from 3 years ago an employe from videotron leterally ask me why i wasnt able to pay saying. " why you always call to make payment agreement, you dont work ? How can you pay then. This is inaceptable and i shouldnt never get back at videotron.

  • Rockstar369 ID369 (@Rockstar369) reported

    @Videotron mon service internet est down

  • jennie666420 s (@jennie666420) reported

    @Videotron no your service sucks thats all.

  • madog79 Ocram (@madog79) reported

    @Videotron is there an internet outage tonight? It keeps cutting in and out.

  • DaveTheNaturist Naturist David (@DaveTheNaturist) reported

    @virginmedia We simply wanted to cancel 1 TiVo box but saving was only £4 per month! So we decided to cancel everything except BB but we would still be paying MORE than new customers despite being with Virgin since day1; Videotron > NTL > Virgin; 30 years loyalty not rewarded.

  • yoitsfrostyy1 YoItsFrostyy (@yoitsfrostyy1) reported

    @A_E_P__B On an unrelated note what is videotron never heard of them

  • LucDupont Luc Dupont (@LucDupont) reported

    @TripleDTrader @rogerstv @Videotron same problem — please change back to US feed

  • kenproulx ken Proulx (@kenproulx) reported

    @Videotron My wife just spent an hour on the phone with CS, apparently loyalty service calling us tomorrow. I appreciate the follow up, but I feel bad for others who may have been fraudulently convinced by a sales rep like we were.

  • Off_ChrisTyson CHRISTOPHER Tyson (@Off_ChrisTyson) reported

    @Videotron Disappointed. The phone is still under a 1 year guarantee. Why should I have to pay and fix something that is clearly a defective. Shame on you @Videotron