Vidéotron Outage Report in Orléans, Ontario
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The latest reports from users having issues in Orléans come from postal codes K1W.
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Orléans, Ontario
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Orléans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (70%)
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Wi-fi (10%)
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Total Blackout (7%)
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TV (7%)
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E-mail (3%)
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Phone (3%)
Live Outage Map Near Orléans, Ontario
The most recent Vidéotron outage reports came from the following cities: Gatineau, Ottawa and Orléans.
| City | Problem Type | Report Time |
|---|---|---|
 Gatineau |
Internet | |
| Ottawa |
Internet | |
| Ottawa |
Internet | |
| Ottawa |
Internet | |
| Orléans |
Total Blackout | |
| Orléans |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Orléans, Ontario
Latest outage, problems and issue reports in Orléans and nearby locations:
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Paul Morneau
(@Paul_Morneau) reported
from
Ottawa, Ontario
.@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices. #Videotron
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Gilles Monvoisin
(@3_punch) reported
from
Gatineau, Québec
So @Videotron sent a collection agency to collect $$ from my 84yr old with ALS for not returning his cablebox. The issue is that the tech who installed the box put a lock on it and we could not remove. I explained to videotron reps but they just want $$ #greedy
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͏ Ⲙⲉⳑⲇⲛⲓⲉ
(@LaLouveRK) reported
from
Gatineau, Québec
@Videotron I'm not gonna wait an hour on the phone, sorry.. so are all the other citizens that are in deep shit.
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johnefrancis🇨🇦
(@johnefrancis) reported
from
Ottawa, Ontario
Hey @Videotron, the tech support handle shown in the customer centre app @videotron24_7 doesn't seem to exist.
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Paul Morneau
(@Paul_Morneau) reported
from
Ottawa, Ontario
.@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices.
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Allie MacAlister
(@AllieKnitNinja) reported
from
Ottawa, Ontario
@brianjpapineau I went from Wind/Freedom to Koodo and never looked back, but I hear good things about Videotron.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Mark H.
(@xMARKinMTLx) reported
@Videotron At this point I have no faith that service will be restored until after the holidays
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STARFLEET REPLICATOR UNIT (PARODY)
(@ReplicatorUnit) reported
@FreedomMobile so, now that you sold out - yet again - what will happen to our rate plans etc.? Will @Videotron use lube, when they take over our service etc? Will we get a choice on plans etc? We the users of #FreedomMobile need answers.
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Irene Branco
(@IreneBranco1) reported
@Videotron Any idea when internet service for NDIP will resume?
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Feddy
(@JohnnyFeddy) reported
@Videotron Hard to believe! Unless your neglecting Ahuntsic? Total blackout in this area, been 3 days now! No access to landline for the last 72 hours is beyond shameful! Especially for your elderly clients.
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Feddy
(@JohnnyFeddy) reported
@Videotron This is all happening in the midst of yet another Vidéotron price increase to “improve services” .. well, clearly y’all have never improved anything. Cheap excuse just to raise the price every single year.
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kpwnage_
(@Whereismypart) reported
@Videotron You don't answer customer phone support, you don't answer tweets, we are still experiencing internet issues. How can you make an outrageous claim of 80% ? Give us an estimate of when this is expected to be resolved, people work from home and require these services!
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Annabelle Metayer
(@AnnabelleMeta) reported
@videotron Anyone managed to quickly switch service to another internet provider? Unfortunately, I can't afford to wait any longer, lots of work to do. Any tips from anyone who managed to switch successfully? Thanks 🙏
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Achuckl
(@achuckl) reported
@Videotron Come on @Videotron …. For the past two days my XI7 has been trying to reconnect to dhcpv6 repeatly every minute causing my internet to be nonfunctional. Let’s fix it.
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👽Alex (NOT ALICE)👽
(@purrrcell) reported
@Videotron j8p still down...
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baydaine twitch
(@rigslickgoat) reported
@Videotron Villeray nothing for 2 days, trash service