Vidéotron Outage Report in Orléans, Ontario
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Orléans, Ontario
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Orléans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (73%)
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Wi-fi (9%)
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Total Blackout (7%)
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TV (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Orléans, Ontario
The most recent Vidéotron outage reports came from the following cities: Ottawa, Gatineau and Orléans.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Internet | |
| Ottawa |
Internet | |
| Ottawa |
Internet | |
| Ottawa |
Internet | |
| Ottawa |
Total Blackout | |
| Ottawa |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Orléans, Ontario
Latest outage, problems and issue reports in Orléans and nearby locations:
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Michèle 🏡 😷 🎃 #wearshermask
(@ottawadeafgirl) reported
from
Ottawa, Ontario
@Videotron As you can see from my handle I don’t hear very well...telephone service is not great for me.
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͏ Ⲙⲉⳑⲇⲛⲓⲉ
(@LaLouveRK) reported
from
Gatineau, Québec
@Videotron I'm not gonna wait an hour on the phone, sorry.. so are all the other citizens that are in deep shit.
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Front Line Red Shirt
(@Hobbit1969) reported
from
Gatineau, Québec
@BigBadW0lf4Life @GreatestUncle42 @seanferrick So did I...yeah that's weird. I'm in Quebec, I have Videotron. Maybe your provider lost the signal momentarily
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Al
(@moviesbbq) reported
from
Ottawa, Ontario
@Videotron when will support esims?
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johnefrancis🇨🇦
(@johnefrancis) reported
from
Ottawa, Ontario
Hey @Videotron, the tech support handle shown in the customer centre app @videotron24_7 doesn't seem to exist.
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Al
(@moviesbbq) reported
from
Ottawa, Ontario
@Videotron when will you support esims?
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Jessica Lavoie
(@MadameDanis) reported
from
Gatineau, Québec
@Videotron Today my family and I were helped by a young lady by JouJou. She went above and beyond as a customer services representative, my daughter started to be fed up of being in her stroller and Joujou took her played with her watched movies on her tablet with her.
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Gilles Monvoisin
(@3_punch) reported
from
Gatineau, Québec
So @Videotron sent a collection agency to collect $$ from my 84yr old with ALS for not returning his cablebox. The issue is that the tech who installed the box put a lock on it and we could not remove. I explained to videotron reps but they just want $$ #greedy
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🇨🇦Dean Hoisak🇨🇦
(@CdnAvSpotter) reported
from
Ottawa, Ontario
@RSwartz2013 @WeatherLandG I'm with Videotron, no issues except my phone is connected to a tower across the river in Quebec, about 10km away. The Rogbellus tower 1km away is showing offline.
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Paul Morneau
(@Paul_Morneau) reported
from
Ottawa, Ontario
.@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices. #Videotron
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Jeff 🇨🇦 🇺🇦 5x Vaxxed (3 Pf,2Mod)
(@penseur_logique) reported
from
Ottawa, Ontario
@caiobchi @cmaconthehill @CityNewsKIT Videotron competition lowered prices in Quebec. Much like MTS + Sasktel did in MB / SK. Competition for the big 3. Videotron has service outside of QC, in Ottawa, same prices as QC. The big 3 and their flanker brands would not match prices of Videotron in Ottawa. We switched.
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Dziekan Hojsak 🇨🇦
(@CdnAvSpotter) reported
from
Ottawa, Ontario
@itsreallypaulh @myworldtaw I agree Videotron plans and customer service is great. We have 4 phones with them, each with 20GB/month +100GB extra per year, for $45 per phone
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Paul Morneau
(@Paul_Morneau) reported
from
Ottawa, Ontario
.@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices.
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Allie MacAlister
(@AllieKnitNinja) reported
from
Ottawa, Ontario
@brianjpapineau I went from Wind/Freedom to Koodo and never looked back, but I hear good things about Videotron.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Navdeep Glory
(@SBHSNGL) reported
@Videotron I am cancelling my Videotron service and going to Bell. Hydro is back and they still can’t restore internet what a shame
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N
(@malorian_arms) reported
@JustafanYC @Videotron Fkk any idea if the situation any better in the area now?? Been out of the neighbourhood the whole day so idk wtf is going on 🥲
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YoungCanadian
(@ygCAD) reported
Just imagine losing 3 days of work on a pay because of @Videotron’s outage , you guys are ridiculous
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NickDarius 🚹
(@meletakos) reported
@Videotron Still down H3M. Came back online yesterday for about 30 mins and nothing since
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Marc La Fontaine
(@mac_lafon) reported
from
Vaudreuil-Dorion, Québec
@Videotron It was up from 3:00pm yesterday until 9:30pm. Then came back at 8 this morning and down again since just after 3pm!! What gives??? Power is coming back all over!!!
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marc dicaire
(@marcDicaire555) reported
@Videotron 2 trucks parked infront of my house....guys smoking and talking for like 1.5hrs then got back in there truck and left. Still no service
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Sterling Cohen
(@sterling_cohen) reported
@Videotron it’s gonna be funny to see the number of lost Vidéotron customers switching over to bell both **** but clearly bell is better….
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Andreas Indro
(@andreas_indro) reported
@Videotron Helix gateway (tower) was working since the electricity came back around 10AM. But 20 min ago no internet, no TV, the tower is blinking orange. Gateway offline. Is it our gateway that's defective? Or is it something else? Trying to call customer service, always busy.
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bruno gervasi
(@bgervasi) reported
One hour on chat on #videotron with no response from them. Awful , regardless of the storm, we they need find a way to communicate with their customers. It would reduce the stress on clients and staff
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christine basta
(@chrisbasta) reported
@Videotron 3rd day today with no internet whereas our electricity was only out for almost a day. How long before internet will work again, it's taking you too long and everyone in the building has the same problem.