Vidéotron Outage in Orléans, Ontario

@Videotron I'm not gonna wait an hour on the phone, sorry.. so are all the other citizens that are in deep shit.

.@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices. #Videotron

.@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices.

So @Videotron sent a collection agency to collect $$ from my 84yr old with ALS for not returning his cablebox. The issue is that the tech who installed the box put a lock on it and we could not remove. I explained to videotron reps but they just want $$ #greedy

Hey @Videotron, the tech support handle shown in the customer centre app @videotron24_7 doesn't seem to exist.

@brianjpapineau I went from Wind/Freedom to Koodo and never looked back, but I hear good things about Videotron.

@palm #Santa forgot to add #palm to #Canadian #CELL #Network .......#MerryChristmas #Grinch --- @Bell @Rogers @TELUS @Fidomobile @koodo @Videotron

@Videotron internet's been down for 3 hours and customer service isn't available. what gives

@PrestonWilson44 My family will never forget him either. While playing in a game against the Marlins He hit a foul line drive off my oldest daughters thigh as she was walking to the concession stands. I watched the reply on the stadium videotron.

Me: I'm having an internet problem for months now @Videotron: here are some solutions to that problem, contact us again if they don't work Me: I've tried those, they didn't work @videotron: We know not of the problem you speak

I love waiting for 20min and get disconnected from @Videotron good customer support

@Videotron The issue has been resolved by @Videotron amazing customer service agents!! Thanks again, the issue was with @Huawei the entire time...

@Videotron fully helped me fix the issues that were arisen due to @Huawei Defective phones.... guys beware, do not buy huawei phones until further notice. And remember @Videotron is an amazing company with great customer service !!! Always a pleasure

@Videotron Thanks for the reply. The problem got away by itself after 2 hours. I’m back to 57Mbits on a theoretical 60Mbit according to speedtest. Wasn’t a WiFi problem, same slowness when wired. Postal code is H2L 2T1 in case you’d like to investigate. Anyhow, all good!

The amazing agent at @Videotron is working around the clock to figure this out for me , I really think @Huawei is pulling some shady moves and still selling defective phones to customers worldwide, I am using my platform to help not only myself but everyone else being affected

A customer satisfaction SHOULD NOT BE USED IF THE PHONE YOU SEND ME IS DEFECTIVE @Videotron AND 3 TIMES......

@Videotron Yes, the agent who called me stated that there’s nothing you guys can do and I’m now stuck with 3 broken defective phones and a huge bill BECAUSE I TOOK THE RECOMENDATION OF AN AGENT to chose the huawei phones .....