Vidéotron Outage Report in Orléans, Ontario
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The latest reports from users having issues in Orléans come from postal codes K4A.
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Orléans, Ontario
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Orléans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (72%)
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Wi-fi (10%)
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Total Blackout (7%)
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TV (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Orléans, Ontario
The most recent Vidéotron outage reports came from the following cities: Orléans, Ottawa and Gatineau.
| City | Problem Type | Report Time |
|---|---|---|
 Orléans |
Internet | |
| Ottawa |
TV | |
| Orléans |
Internet | |
| Ottawa |
TV | |
| Ottawa |
Wi-fi | |
| Ottawa |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Orléans, Ontario
Latest outage, problems and issue reports in Orléans and nearby locations:
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͏ Ⲙⲉⳑⲇⲛⲓⲉ
(@LaLouveRK) reported
from
Gatineau, Québec
@Videotron I'm not gonna wait an hour on the phone, sorry.. so are all the other citizens that are in deep shit.
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Gilles Monvoisin
(@3_punch) reported
from
Gatineau, Québec
So @Videotron sent a collection agency to collect $$ from my 84yr old with ALS for not returning his cablebox. The issue is that the tech who installed the box put a lock on it and we could not remove. I explained to videotron reps but they just want $$ #greedy
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Allie MacAlister
(@AllieKnitNinja) reported
from
Ottawa, Ontario
@brianjpapineau I went from Wind/Freedom to Koodo and never looked back, but I hear good things about Videotron.
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Michèle 🏡 😷 🎃 #wearshermask
(@ottawadeafgirl) reported
from
Ottawa, Ontario
@Videotron As you can see from my handle I don’t hear very well...telephone service is not great for me.
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Paul Morneau
(@Paul_Morneau) reported
from
Ottawa, Ontario
.@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices.
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Paul Morneau
(@Paul_Morneau) reported
from
Ottawa, Ontario
.@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices. #Videotron
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johnefrancis🇨🇦
(@johnefrancis) reported
from
Ottawa, Ontario
Hey @Videotron, the tech support handle shown in the customer centre app @videotron24_7 doesn't seem to exist.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Pathfinder⚡
(@Pathfinder) reported
@Videotron When my power goes out for unplanned reasons, @hydroquebec is able to give ab ETA on when their service will be restored. They even provide an outage map to track progress. Internet is just as vital a service as electricity.
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Rachele DiBartolo
(@rachdibartolo) reported
@Videotron what is wrong with the internet? It is so terrible lately.
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Martin Lévesque #FSDBetaCanada
(@MartinLvesque6) reported
@sparkyb1 @TorontoUltra @Bell Now Starlink is here and that other company changed their pricing. Bell tho, is still not on my street for internet, same with Videotron or an other ISP including DSL. For my cellphone, I have one or two bars on my on my phone with Bell which barely gives me a signal.
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🧈⁷🧈
(@greenbeansanti) reported
My entire internet provider is down ..i hate living in mtl and hate being a customer of videotron i truly do😭
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Ubi Frank
(@Ubi_Frank) reported
@Videotron So you can tell me to call customer service & have to repeat my claim for the 16th time? I want direct access to someone who knows what they're talking about and that I can call back without going through the crazy house that is your service center.
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Jessica Lavoie
(@MadameDanis) reported
from
Gatineau, Québec
@Videotron Today my family and I were helped by a young lady by JouJou. She went above and beyond as a customer services representative, my daughter started to be fed up of being in her stroller and Joujou took her played with her watched movies on her tablet with her.
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Amanda Di Marco
(@amand_ina) reported
@rachdibartolo @Videotron Mine is terrible.
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ＧＲＩＮＤＣＯＲＥ ＧＵＹ
(@aidanposting) reported
@MajestycSapling Damn videotron do better
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Ubi Frank
(@Ubi_Frank) reported
Yo @Videotron I’m about to yeet your modem down the road how frigging hard is it to note down a new address? It’s the 4th technician you send to the old address. It’s the 15th technician we talk to this week. We’ve been on the phone for 15 hours this week for a simple change.
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Ru55o Gaming
(@Ru55o2) reported
@SwampyJoe11_SRQ @KatieJStrang NHL got it wrong in Arizona. It was a risk move and didn't pan out. You better believe the Coyotes are going to a much more guaranteed deserving city. I would say KC or Quebec City. Money is on QC city. The videotron arena is spectacular and guaranteed sellout. Poor Yotes fans :(