Vidéotron

Vidéotron Outage Report in Orléans, Ontario

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The latest reports from users having issues in Orléans come from postal codes K4A.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Orléans, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Orléans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Orléans, Ontario 12/03/2025 04:15

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Orléans, Ontario

The most recent Vidéotron outage reports came from the following cities: Ottawa, Orléans and Gatineau.

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City Problem Type Report Time
CanadaOttawa Internet
CanadaOttawa Wi-fi
CanadaOrléans Internet
CanadaOttawa TV
CanadaOrléans Internet
CanadaOttawa TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Orléans, Ontario

Latest outage, problems and issue reports in Orléans and nearby locations:

  • 3_punch Gilles Monvoisin (@3_punch) reported from Gatineau, Québec

    So @Videotron sent a collection agency to collect $$ from my 84yr old with ALS for not returning his cablebox. The issue is that the tech who installed the box put a lock on it and we could not remove. I explained to videotron reps but they just want $$ #greedy

  • johnefrancis johnefrancis🇨🇦 (@johnefrancis) reported from Ottawa, Ontario

    Hey @Videotron, the tech support handle shown in the customer centre app @videotron24_7 doesn't seem to exist.

  • AllieKnitNinja Allie MacAlister (@AllieKnitNinja) reported from Ottawa, Ontario

    @brianjpapineau I went from Wind/Freedom to Koodo and never looked back, but I hear good things about Videotron.

  • CdnAvSpotter 🇨🇦Dean Hoisak🇨🇦 (@CdnAvSpotter) reported from Ottawa, Ontario

    @RSwartz2013 @WeatherLandG I'm with Videotron, no issues except my phone is connected to a tower across the river in Quebec, about 10km away. The Rogbellus tower 1km away is showing offline.

  • Paul_Morneau Paul Morneau (@Paul_Morneau) reported from Ottawa, Ontario

    .@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices.

  • ottawadeafgirl Michèle 🏡 😷 🎃 #wearshermask (@ottawadeafgirl) reported from Ottawa, Ontario

    @Videotron As you can see from my handle I don’t hear very well...telephone service is not great for me.

  • Paul_Morneau Paul Morneau (@Paul_Morneau) reported from Ottawa, Ontario

    .@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices. #Videotron

  • LaLouveRK ͏ Ⲙⲉⳑⲇⲛⲓⲉ (@LaLouveRK) reported from Gatineau, Québec

    @Videotron I'm not gonna wait an hour on the phone, sorry.. so are all the other citizens that are in deep shit.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • jesse__jayyy jesse jay (@jesse__jayyy) reported

    @Videotron what is happening with internet? these last weeks have been horrible, it keeps dropping.

  • andre9rm Mirand dre (@andre9rm) reported

    @Videotron @Valkyrie_Bubble Do you have an estimate hour to the service is going to be back?

  • fizz_ca fizz (@fizz_ca) reported

    @christo34794232 Hello @christo34794232 Our Home Internet is a very reliable service. We do not use 3rd parties providers, but the Videotron infrastructure, however, Fizz is an independent supplier. -CO

  • LonerZue Z (@LonerZue) reported

    @GhostGaming @Videotron ur internet not working im lagging allot

  • BoucheratNoam Azer (@BoucheratNoam) reported

    @GhostGaming @Videotron your internet is not working, I got a lot of lag

  • miloucomehome milou @ 🐤 🐥.。o○( searching for sleep zz) (@miloucomehome) reported

    oh no not videotron salespeople showing up (without their mask on) at my door trying to get me to sign up with them for a service that is more expensive than my current provider then trying to "splain" what the CRTC is as a communications grad :'D

  • ezequielfriscia Ezequiel L. Friscia (@ezequielfriscia) reported

    @kaubin @iPhoneinCanada @Videotron Couldn’t agree more; never tried them but everyone complains, plus they are stuck in the past about services.

  • mtl_beh B (@mtl_beh) reported

    @Videotron @PierreBiaz Right! It is down in the area.

  • mtl_beh B (@mtl_beh) reported

    .@Videotron - is there an outage in the Old Port or is it just me?

  • Nachi97638558 Nachi 🍙🤡🖋️ (@Nachi97638558) reported

    If i am strolling in akihabara and see vox's massive tits in that huge videotron i am gonna LOSE IT in the middle of that random road i will immediately start wheezing like i have breathing problems