Vidéotron Outage Report in Orléans, Ontario
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Orléans come from postal codes K4A.
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Orléans, Ontario
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Orléans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
-
Internet (73%)
-
Wi-fi (9%)
-
TV (7%)
-
Total Blackout (6%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Orléans, Ontario
The most recent Vidéotron outage reports came from the following cities: Ottawa, Gatineau and Orléans.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Wi-fi | |
| Ottawa |
Internet | |
| Gatineau |
TV | |
| Ottawa |
Internet | |
| Ottawa |
Internet | |
| Ottawa |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Orléans, Ontario
Latest outage, problems and issue reports in Orléans and nearby locations:
-
Paul Morneau
(@Paul_Morneau) reported
from
Ottawa, Ontario
.@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices.
-
Jessica Lavoie
(@MadameDanis) reported
from
Gatineau, Québec
@Videotron Today my family and I were helped by a young lady by JouJou. She went above and beyond as a customer services representative, my daughter started to be fed up of being in her stroller and Joujou took her played with her watched movies on her tablet with her.
-
Michèle 🏡 😷 🎃 #wearshermask
(@ottawadeafgirl) reported
from
Ottawa, Ontario
@Videotron As you can see from my handle I don’t hear very well...telephone service is not great for me.
-
Dziekan Hojsak 🇨🇦
(@CdnAvSpotter) reported
from
Ottawa, Ontario
@itsreallypaulh @myworldtaw I agree Videotron plans and customer service is great. We have 4 phones with them, each with 20GB/month +100GB extra per year, for $45 per phone
-
🇨🇦Dean Hoisak🇨🇦
(@CdnAvSpotter) reported
from
Ottawa, Ontario
@RSwartz2013 @WeatherLandG I'm with Videotron, no issues except my phone is connected to a tower across the river in Quebec, about 10km away. The Rogbellus tower 1km away is showing offline.
-
Paul Morneau
(@Paul_Morneau) reported
from
Ottawa, Ontario
.@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices. #Videotron
-
Allie MacAlister
(@AllieKnitNinja) reported
from
Ottawa, Ontario
@brianjpapineau I went from Wind/Freedom to Koodo and never looked back, but I hear good things about Videotron.
-
johnefrancis🇨🇦
(@johnefrancis) reported
from
Ottawa, Ontario
Hey @Videotron, the tech support handle shown in the customer centre app @videotron24_7 doesn't seem to exist.
-
Gilles Monvoisin
(@3_punch) reported
from
Gatineau, Québec
So @Videotron sent a collection agency to collect $$ from my 84yr old with ALS for not returning his cablebox. The issue is that the tech who installed the box put a lock on it and we could not remove. I explained to videotron reps but they just want $$ #greedy
-
͏ Ⲙⲉⳑⲇⲛⲓⲉ
(@LaLouveRK) reported
from
Gatineau, Québec
@Videotron I'm not gonna wait an hour on the phone, sorry.. so are all the other citizens that are in deep shit.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
-
Peter Nowak
(@peternowak) reported
In a nutshell, Rogers wants to give Videotron access to its national broadband network at sweetheart rates so it can get its merger with Shaw through. This illegal side deal will kill competition, including TekSavvy, and allow the big guys to fix wholesale access rates.
-
Dan Potvin
(@poolie1000) reported
@Videotron horrible service letting us stranded in Mexico without working mobile network & then having me waste 2 hours on the phone with totally clueless client service rep. Great way to support a soon-to-be former long time user/defender of your all your telecom services.
-
💵 Mr. Dreamer 🔥✈
(@AVibrantDreamer) reported
@ellenroseman @Videotron Exactly. And it is even cheaper if you use a smaller company which provides the service and support.
-
sam
(@CBJSamper) reported
@eric_sportsfan @notwonsince1967 @Vicnasty2point0 if you can get bell fibe then videotron is a ******* scam lmao, they know they are the only solution for people without fiber for good download speed so they gauge their prices
-
SJ 🤷♀️
(@SarahJaneMorris) reported
Trying to help my mom adjust her @Videotron mobile, cable and internet settings and I have never in my ever loving years using internet websites had such an incomprehensibly terrible, topsy turvy, mind meltingly non sensical UX experience in my whole damn life. shame on you!
-
Danny A. Ignacio
(@Dan_ign) reported
@Videotron i just received an email from #videotron concerning an increase in rate service... Really? You offer a very low 400mbs compared to your competition @Bell. #betteryouroffer
-
François Caron 🇨🇦 (💉❎5️⃣)
(@Milnoc) reported
Finally contacted Videotron. Got $5 off my monthly bill for $40 per month plus tax, and an extra 4 GB a month for a total of 10 GB per month with a 10 GB yearly overflow block. If I have to cancel a service to make ends meet, I can cancel TekSavvy and tether off of Videotron.
-
ahmad2206
(@maverick22061) reported
@CBCNews The extent of corruption in this country is unfathomable. Never understood the reason of existence of @CompBureau when they do not have what it takes to stand up for Canadian consumers? I really hope the spectrum of freedom mobile doesn't get sold from Shaw to Videotron.
-
LPL 🔜🏊♂️ 🏠
(@Golans_lol) reported
Videotron is the worst piss **** company on the ******* planet it's ******* disgusting kyskyskyskkyskyskyskys
-
Matt Fraser
(@MattOnDemand) reported
Oh @FreedomMobile you need to finally break down the wall and let us use our phones everywhere in Canada. @Videotron only operates in Quebec; yet they have national data built into their plans. And I don’t mean the tiny buckets of 500mb you give us…. Sigh.