Vidéotron Outage Report in Sainte-Julie, Montérégie, Québec
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Sainte-Julie, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Sainte-Julie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (63%)
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Wi-fi (16%)
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TV (11%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Sainte-Julie, Montérégie, Québec
The most recent Vidéotron outage reports came from the following cities: Montréal, Longueuil and Brossard.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
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| Montréal |
Internet | |
| Montréal |
Wi-fi | |
| Montréal |
Internet | |
| Montréal |
Wi-fi | |
| Montréal |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Sainte-Julie, Québec
Latest outage, problems and issue reports in Sainte-Julie and nearby locations:
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Elephant Stone
(@ElephantStoneHQ) reported
from
Montréal, Québec
@MikeSidel @Videotron Sucks
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m@rie
(@mtn_carnet) reported
from
Montréal, Québec
@Videotron Service internet.
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khai
(@sumtimw0ng) reported
from
Montréal, Québec
Hm, Videotron Internet is unstable tonight...
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Sean Lloyd
(@SeanLloyd93) reported
from
Montréal, Québec
@Bell_Support I'll need someone to reach me very soon or I will be calling @Videotron tomorrow. Never have I had such bad service
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Kathy M
(@kathym425) reported
from
Montréal, Québec
@lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.
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Elephant Stone
(@ElephantStoneHQ) reported
from
Montréal, Québec
Anyone else having @Videotron internet issues?
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sbg4evr
(@sbg4evr) reported
from
Montréal, Québec
@JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔
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Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
I switched to @Videotron on June 8th 2021. They offered their high speed internet service, Helix with no installation fees. They gave me 2 options: - Pay for equipment upfront: $388+ tax OR - Pay $12 + tax/month for 24 months. I went with the 2nd option. But guess what?
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Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
@Videotron is this the customer experience you want for your clients? So if I don’t have the money to pay $400 that I wasn’t supposed to be charged upfront, then you cut off my service and still leave me with the bill? This is none sense.
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Felipe PJ
(@fjvost) reported
from
Montréal, Québec
Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown
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M▼RKDIEZ
(@markdiez514) reported
from
Montréal, Québec
@Videotron what’s going on with your internet wtf?!?!?
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Nick Chrysanthakopoulos
(@NickChrysantha1) reported
from
Montréal, Québec
@fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.
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Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
@Videotron still charged me upfront $388+ tax with installation fees of $60 even though I chose to pay in $12 for 24 months. When my bill came out on July 9th, I called customer service. They told me it was a mistake and that they would see what they could do. Lol
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Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
@sol_da_ @Videotron The audacity they have. + the representatives I spoke to had such bad attitudes. They tried to make it seem like they were doing me a favor or something.
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sbg4evr
(@sbg4evr) reported
from
Montréal, Québec
@Videotron is service down? No Helix, no tv or internet access
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Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
@Videotron said this kind of thing happens (often?) & that the only option I have is to accept their “courtesy” of $75 and pay the rest otherwise i will receive late fees and eventually they will cut off my service and come get the equipment but that I would still have to pay.
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Droussy 🎙🔥
(@DroussyBabe) reported
from
Montréal, Québec
Fix this **** Now !! @Videotron #enjeuxmajeurs
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martin lutteral 🇨🇦
(@mlutteral) reported
from
Montréal, Québec
@Videotron Major outtage, support line down, and you suggest to "restart your modem" You bunch of pathetic clowns. Who was the idiot who decided to switch to helix? We were good before that ****. I have to move away from this crap
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Kathy M
(@kathym425) reported
from
Montréal, Québec
@Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁
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Dan Carnelly
(@dancarnelly) reported
from
Montréal, Québec
So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Diego Garcia
(@Diegfegar05) reported
@Videotron how long until the service is back in Anjou…its been 3 days #BellisBetter
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Samer Mattar
(@sam_mattar) reported
@Videotron No service in Longueuil !
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Kuperberg Henry
(@Kupergon) reported
@Videotron #videotronsupport #videotron No service since last Wednesday at 18h28 in CDN-NDG. Why is Videotron affected for so long while other ISP’s are not?
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Pelukita
(@Pelukiiita) reported
@Videotron This is ridiculous!!! Now you guys are not even answering the phone!!! It’s been two days now. I get that it’s Easter but you guys better fix the problem today.
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Brian Mahoney @Brian_Mahoney@mas.to
(@_BrianMahoney) reported
@FidoSolutions What's to go over? I paid you $49.46 for four and a half years, no problem. Now it's $51.46 because Rogers bought Shaw. Hell, I'm not paying for that. @Videotron offers a much better plan for $50.00. 20 Gigs! @freedomsupport is up next.
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Montrealer80
(@OmarAbalkhail) reported
@jwmann @Videotron lol I feel bad ! But I still complain haha
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Ash
(@Ash236004717712) reported
@Videotron i am goign crazy how many data do u think i have ? ******* hurry up and fix it or i will sue you it’s been days
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Sasha Lagarde
(@sashalaGarde) reported
Still no internet on the last Saturday of the regular season... cmon @Videotron . Help a brotha out!
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Jim Burke
(@FunhouseTheatre) reported
@Videotron On our 3rd day without service. On plateau east of parc Lafontaine. Any news?
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Annabelle Metayer
(@AnnabelleMeta) reported
@videotron Anyone managed to quickly switch service to another internet provider? Unfortunately, I can't afford to wait any longer, lots of work to do. Any tips from anyone who managed to switch successfully? Thanks 🙏