Xplore Outage Report in Ayr, Ontario
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Ayr, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Ayr and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 20: Problems at Xplore
Xplore is having issues since 02:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (76%)
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Wi-fi (12%)
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Total Blackout (8%)
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TV (2%)
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E-mail (2%)
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Phone (1%)
Live Outage Map Near Ayr, Ontario
The most recent Xplore outage reports came from the following cities: Kitchener and Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener |
Internet | |
| Cambridge |
Total Blackout | |
| Cambridge |
Wi-fi | |
| Kitchener |
Internet | |
| Kitchener |
Internet | |
| Kitchener |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports Near Ayr, Ontario
Latest outage, problems and issue reports in Ayr and nearby locations:
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Dan K
(@Feefyou) reported
from
Brant, Ontario
@Xplornet This is redundant as ive called and emailed and no one is doing anything. My support ticket has been continually ignored. Please get something in motion. The ball has been in your court for over a month.
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Sandra Steeds
(@SandraSteeds) reported
from
Brant, Ontario
@Xplornet I have family in the US and Europe. I’m desperately trying to connect with them over internet. It may be the last time for some. We have been down or slow for months. It’s not all about money. Please improve the Xplornet service and speed. Thanks 🙏🏻
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Jesse Kosuth
(@JKosuth) reported
@Xplornet Until current customers actually get the guaranteed speeds they are paying MORE for and not receiving, I can’t recommend Xplornet. Many calls and have technicians out did not help.
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Josh Richardson
(@AnnoyedJoshua) reported
Xplornet internet prevented me from uploading the full 2 minute postgame from yesterday that I realized was cut down to 45 seconds by Twitter yesterday. Now it's preventing me from uploading tonight's pg. Blessed work wi-fi might have to save me tomorrow
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Darth Pocolypse
(@apocolypse669) reported
@Xplornet why does this service go down so much? i pay premim price to get **** internet.
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Lewis Bron
(@lewisbron) reported
@Xplornet half of my time on the internet is just waiting for it to ******* load because your company is ****
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Johnny Sokko
(@TBWright3) reported
@Xplornet Sucks
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Wesley🇨🇦
(@wesley_davidson) reported
from
South Frontenac, Ontario
@Xplornet Sure if @SpaceXStarlink becomes available before then, which it will, I'll be switching. Your satellite internet service is poor and very expensive. I did notice you've offered the ability to purchase more data at an exorbitant rate. Thanks
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James Ferrier
(@FieldTalk) reported
Signed up for the 2nd or 3rd service call from @Xplornet in the last year or so. Constantly fluctuating in and out of service and told “Your equipment keeps connecting to the wrong tower... just going to have to deal with it.” Now “here’s a $30 discount because we feel bad”.
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Holden Blake
(@HoldenAndrewBl1) reported
@jessedriftwood1 @Bell I feel your pain. I’m with Xplornet LTE. I’m lucky If I get 2.5mbps down .90 up. I pay for 25/5. I’m on the phone with them more than members of my family 😡
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Scott Jones
(@ScottWJones93) reported
@Xplornet what happened to LTE service (McKee Mills, NB (Bouctouche tower). Last yr at our cottage we had no issues with multiple devices & speeds of 40 mbps. This season, same number of devices the speeds are often 5-7 mbps? Worked with customer service to reboot & still slow.
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Sean Moore
(@Smoore1973) reported
@jupia It’s interesting but from what I’ve read of reviews re: Xplornet in NB, there maybe a large gap between “available” on paper and customer experience. I have no data, just anecdotal…but it’s loud.