Xplore outages and service status in Brantford, Ontario

Problems in the last 24 hours in Brantford, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Brantford, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Xplore Issues Reports Near Brantford, Ontario

Latest outage, problems and issue reports in Brantford and nearby locations:

• 
  Dan K (@Feefyou) reported 42 minutes ago from Brant, Ontario

  @Xplornet This is redundant as ive called and emailed and no one is doing anything. My support ticket has been continually ignored. Please get something in motion. The ball has been in your court for over a month.

• 
  Sandra Steeds (@SandraSteeds) reported 56 minutes ago from Brant, Ontario

  @Xplornet I have family in the US and Europe. I’m desperately trying to connect with them over internet. It may be the last time for some. We have been down or slow for months. It’s not all about money. Please improve the Xplornet service and speed. Thanks 🙏🏻

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Josh Boileau (@BoileauJosh) reported 6 minutes ago

  When the services you provide suck so much, you rename yourself to confuse customers into buying the same garbage. @xplore_ca formerly @xplornet.

• 
  MeanLadyOnTheSwing♀️ (@MichelleWTHell) reported 12 minutes ago

  @xplore_ca WTF??? Is this why there's an increase on my bill? So you guys can drive brand new trucks?

• 
  Ryan Morey (@RyanMor83438655) reported 16 minutes ago

  @xplore_ca internet down Minburn tower 2 days ago most of the day, yesterday most of the day and this morning still. Asking what others have … where do you post outages so we know what is happening?

• 
  CJH (@CJH39493411) reported 17 minutes ago

  @xplore_ca Don’t care at all about your wishes, just provide the service we pay for, it’d be a Christmas miracle!

• 
  Arjentine - Free of FFXIV (@Arjentine) reported 18 minutes ago

  Another day ruined by the curse that is xplornet /xplore internet "service"

• 
  Justus Hickey 🇨🇦 (@justushickey) reported 19 minutes ago

  @PrimusHelps Your customer service is non-existant. You and #Xplornet are ine in the same. Garbage.

• 
  Palliser Triangle Ag Project (@KKoolyk) reported 24 minutes ago

  @BantrySeedman It’s been by far the best rural internet we’ve had. And price point. Had Xplornet (garbage), then Rogers Rocket hub (great speed but expensive), then Netago local company out of Hanna (was overall good, company sold to Telus and I hate Telus)

• 
  who cares (@ChewyChewyChomp) reported 29 minutes ago

  @xplore_ca Nope. I’ve tried several times and now it’s too late. My internet has gone to **** since you bought out my previous provider.

• 
  Mamabear 🇨🇦 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@freshouttafacks) reported 29 minutes ago

  @ContrarianTribe I live in Ontario and Starlink is the only way I have internet. Our download speed was 0.5 with xplornet and Shaw. We couldn’t do online learning during covid. We got starlink and now 7 of us can stream, play online games and work at the same time with zero issue.

• 
  Onkwehonwe Organics (@OnkwehonweHerbs) reported 30 minutes ago

  @xplore_ca Been dealing with an issue since November. I had 3 routers & 3 accounts. Went down to 2 accounts w new equipment. Now my new equipment doesn’t work & my account was cancelled. Tech sup is as confused as I am. It’s Friday, I have no internet probably all weekend. Great!