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Xplore

Xplore Outage Report in Carvel, Alberta

Why is my Xplore service not working?

No problems detected

If you are having issues, please submit a report below.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Full Outage Map

Problems in the last 24 hours in Carvel, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Carvel, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  • 73% Internet (73%)
  • 11% Wi-fi (11%)
  • 9% Total Blackout (9%)
  • 3% E-mail (3%)
  • 3% TV (3%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • tskomro
    T Skomro (@tskomro) reported

    @Zach_Fleisher @Xplornet Also: this pandemic has taught me how awful rural internet really is.

  • RGDancingMan
    @RGDancingMan (@RGDancingMan) reported

    @RobTyrie @BellFibe @BellCanadaWatch Maybe they outsourced the service to Xplornet

  • MajorMiner3000
    Kyle L. (@MajorMiner3000) reported

    @huhwhatya @Xplornet Dont sign on with Xplornet, they are predatory and do not give service as advertised. Try to find ANY other alternative.

  • AlwaysARedhead
    AlwaysARedhead 🇨🇦 Fully Vaccinated! Wear a Mask (@AlwaysARedhead) reported

    @IDontBlog @TekSavvyBuzz Sorry it isn't Rogers it's @Xplornet, their service is terrific.

  • ltpmitchell
    lt pete mitchell (@ltpmitchell) reported

    Just got a message from @Xplornet. Second one in the last week. They're doing maintenance between 8am and 10pm tomorrow so don't bother tech support during those times. It's not like vast swathes of the province are WFH and need internet. Can't wait for @SpaceX starlink.

  • ItsAroz
    Aroz🍥 (@ItsAroz) reported

    @Klink89 @terry_seguin pt.2, however monthly it is around $100-120 CAD i believe.. in my personal opinion i feel like it's definitely worth the money as overall you'll have a more reliable service that is constantly looking to improve their product/service unlike Xplornet..

  • ItsAroz
    Aroz🍥 (@ItsAroz) reported

    @Klink89 @terry_seguin i currently have Xplornet, and it is god awful for sattelite internet, i've pre-ordered Starlink back in early may or so, have still been waiting for global launch as beta testing isn't currently available in my area of Quebec Canada; Starlinks initial cost is a hefty 700 CAD

  • DanNichols73
    Dan Nichols (@DanNichols73) reported

    1/2 @APLenehan finding you on Twitter is faster than through corporate office why is that?? You should be all over my issue today or one of your assistants at the very least. Because @XploreMobile and @Xplornet have no clue how to treat customers. I’ve been lied to and misled..

  • Irngutaq2
    Gordy Kidlapik ❄️E1-644 (@Irngutaq2) reported

    Heavy rain = no Xplornet internet while the town's cell service is working. Sometimes drops for a few seconds but got full bars right now @Xplornet

  • tlsaloranta
    tsaloranta (@tlsaloranta) reported

    @LevisBecker I'm in SE Ontario. I'm lucky if I get 2 bars of cell service, and Xplornet is the only internet option....and it is unreliable and unstable.