Xplore outages and service status in Casselman, Ontario

Problems in the last 24 hours in Casselman, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Casselman, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Xplore Issues Reports Near Casselman, Ontario

Latest outage, problems and issue reports in Casselman and nearby locations:

• 
  Brent Campbell (@2ZRescue) reported 12 minutes ago from Russell, Ontario

  Hey @Xplornet stop throttling. Paying $100 a month for “up” to 25 MBS LTE. NOPE. No service after 5pm to midnight and lucky to get 1.2 MBS. @CRTCeng @CRTCHearings @fanCRTCProfling

• 
  MrSeventy8 (@MrSeventy8) reported 19 minutes ago from North Stormont, Ontario

  @Bell and @Xplornet were down for about 30 mins in Crysler, about 35 mins. south east of Ottawa.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ally Bryant (@Eh_Bee_Sea) reported 2 minutes ago

  No one answering @xplore_ca "24-7" customer support line. 3 or 4 tries in the last week... on hold indefinitely. The same song plays over and over and over. Email support? Auto-reply that a "case has been opened" with no details or information about actually getting service.

• 
  Right Central Views (@Right_Central) reported 2 minutes ago

  @xplore_ca It's overly expensive for no reason. The recent upgrade I got is a lot more stable but there are times it is absolute dog **** for the 100+ dollars I pay a month for 50mbs. Waiting for Fibre to come down my road.

• 
  Derek McLean (@dmclean82) reported 3 minutes ago

  @xplore_ca Hey thats great you have time to tweet about this stuff. Your customers would like their services to work. Filed a ccts complaint this afternoon.

• 
  David Hudec (@DaveAHudec) reported 4 minutes ago

  @xplore_ca Once again business fiber is down during operating hours and can't get ahold of anyone for support... Why are we paying $600 a month and can't even talk to someone for support.

• 
  ☘️Seán Caomhánach ☘️ (@kavs86) reported 4 minutes ago

  @voiceshapes I use Xplornet because Bell up here is slower than dial up. Still use the modem that came with it and have no issues

• 
  AtomicHydra (@atomic_hydra) reported 5 minutes ago

  @xplore_ca Why ******** do i need to wait until 1AM to get good internet this is dumb as ****.

• 
  Robert Way (@LabradorIce) reported 6 minutes ago

  @ClimateSadie Lots of issues with XplorNet from users. We have had it before and the cost versus speed and limitations on data usage were real tough. Most people that I know who had XplorNet in communities didn't keep it.

• 
  Lucian (@LucianFilm) reported 11 minutes ago

  @xplore_ca We have the internet down for the past few hours in PEI, any updates regarding that?

• 
  Andrea Galante (@AndreaGal67) reported 11 minutes ago

  @altimaguy11 The issue is that the Xplornet didn't have the speed or download capability. We have no cell signal where I live so EVERYTHING runs through Starlink...all cell phones (talk and text), internet, VOIP phone, streaming and computers. Seamlessly.

• 
  EmceeLagiacrus (@RTFreshNFruity) reported 13 minutes ago

  If you live in New Brunswick, Canada and you value your time, money and/or sanity, do NOT buy @xplore_ca internet. Never in my life have I seen an ISP that struggles so hard to make internet happen.