Xplore

Xplore Outage Report in Casselman, Ontario

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Casselman, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Casselman and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Casselman, Ontario 02/21/2024 09:35

February 21: Problems at Xplore

Xplore is having issues since 03:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (2%)

    TV (2%)

  6. Phone (%)

    Phone (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Casselman, Ontario

Latest outage, problems and issue reports in Casselman and nearby locations:

  • 2ZRescue Brent Campbell (@2ZRescue) reported from Russell, Ontario

    Hey @Xplornet stop throttling. Paying $100 a month for “up” to 25 MBS LTE. NOPE. No service after 5pm to midnight and lucky to get 1.2 MBS. @CRTCeng @CRTCHearings @fanCRTCProfling

  • MrSeventy8 MrSeventy8 (@MrSeventy8) reported from North Stormont, Ontario

    @Bell and @Xplornet were down for about 30 mins in Crysler, about 35 mins. south east of Ottawa.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • fishingwicked OfftheGrid (@fishingwicked) reported

    @APLenehan @Xplornet Worst ISP ever. Worst Customer Service. Worst leadership. #deplornet

  • jennjilks Jennifer Jilks🇨🇦 (@jennjilks) reported

    @jpmacnab @Rogers We were with Bell until we were two weeks without a phone due to line damage. We now have a smartphone with Telus, TV with Shaw, Internet with Xplornet, and are happy to diversify.

  • TheRealDm267 D mac (@TheRealDm267) reported

    @Xplornet can't wait for my starlink to come in and be rid of this awful service had steady 30mb download for 6 months then 2mb download since then was told "nothing can be done" Thanks for nothing #useless

  • HiggsAndRussell The Higgs & Russell Show (@HiggsAndRussell) reported

    @CBCNB GNB: we can shovel money out to our friends at Xplornet and get a few people some outdated technology. Or we could solve the problem with the best satellite tech. Shovelling money to our friends is the obvious solution! It isn’t just the feds pouring money into ****** Xplornet.

  • KingDjangoIV Darko Beers (@KingDjangoIV) reported

    @CBCNB I looked at Xplornet two years ago for cottage - it was $120 for 100GB of data - which is about about 10 Netflix movies a month. Thereafter there are overage charges and they wind down your speed to 2.5mbps (your better off hotspotting from your phone).

  • CanativeEnergy Raylene Whitford (@CanativeEnergy) reported

    @JayIsPainting @Shawhelp I had Xplornet for 2 years and always had issues… so I broke down and got Starlink for my rural home. It’s $20 more but I couldn’t be happier with it.

  • mwickens Mark Wickens (@mwickens) reported

    @Xplornet is there an outage in Roblin, Ontario (greater Napanee)? No internet here. :-(

  • lovethislife365 Louise Hardy (@lovethislife365) reported

    @IanMcPHE7T2 @mynamesnotgordy @Xplornet Really I have xplornet works great customer service is excellent where I live. I had Bell previously and it was terrible always buffering plus much more expensive.

  • NEWFIE291162 NEWFIE (@NEWFIE291162) reported

    @CBCNB New Brunswick should jump on the band wagon and help the people purchase the system like Nova Scotia, PEI and Quebec did. Just because xplornet originated in NB doenst mean we should be stuck with slow, spotty service. Compare the xplorenet dish with Starlink dish.

  • IanMcPHE7T2 Ian (@IanMcPHE7T2) reported

    @lovethislife365 @mynamesnotgordy @Xplornet It isn't a question of customer service. It is paying $120 per month for what (these days) passes for the LTE version of dial-up 5-7 mg tops downloads