Xplore

Xplore Outage Report in Casselman, Ontario

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Casselman, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Casselman and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Casselman, Ontario 03/27/2026 21:30

March 27: Problems at Xplore

Xplore is having issues since 06:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (3%)

    TV (3%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Casselman, Ontario

Latest outage, problems and issue reports in Casselman and nearby locations:

  • MrSeventy8 MrSeventy8 (@MrSeventy8) reported from North Stormont, Ontario

    @Bell and @Xplornet were down for about 30 mins in Crysler, about 35 mins. south east of Ottawa.

  • 2ZRescue Brent Campbell (@2ZRescue) reported from Russell, Ontario

    Hey @Xplornet stop throttling. Paying $100 a month for “up” to 25 MBS LTE. NOPE. No service after 5pm to midnight and lucky to get 1.2 MBS. @CRTCeng @CRTCHearings @fanCRTCProfling

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • brandon90053725 brandon smith (@brandon90053725) reported

    @Xplornet sitting here have to wait for April for you to upgrade Carrying Place Tower even though I've been waiting three years for a lousy 25 megabits service that you don't provide why should I happily wait till April when the service has been like this for three years

  • vdavies65 Valerie Davies (@vdavies65) reported from Kingston, Ontario

    @koopy @Xplornet @elonmusk Damn we could use this in town now. Over 32 people on our node during the day now. Used to be 3 or 4. Some days Internet is slooow. Cogeco needs to pay attention as well.

  • ms_onamission Ms.OnAMission 🇨🇦 🌎🏳️‍🌈❤️✊🏻🤘🏻☘️🧡 (@ms_onamission) reported

    @Xplornet After months of crappy internet and many times NO internet they finally admitted to throttling our service!! ##xplornetsucks #worstcustomerservice the system is working as designed when we can’t get service apparently

  • brandon90053725 brandon smith (@brandon90053725) reported

    @Xplornet your network is a oversold pice of ****

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet 'Oh! Xplornet posted a picture of some snow! That must mean their internet is really good!' *record scratch* No, xplornet is a terrible ISP.

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    @therealcpr83 @Xplornet You know you're a terrible company when you search on Twitter and can't find a single person saying anything positive about you. I wonder what that makes @APLenehan feel like. I bet he doesn't care as long as we keep paying our bills. With Starlink coming, that's about to end..

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet Nice of Melissa to send that in both French and English. Xplornet is so full of crap.

  • jaxhood14 Jaxson (@jaxhood14) reported

    @Xplornet when are you going to start giving customers what they pay for? 25mb/s down is ok except that customers never get that speed consistently. Paying 100$ a month for internet that throttles and for towers that are oversold is absolutely ridiculous! Barely useable!

  • StarBuck_83 ✨StarBuck_83✨ (@StarBuck_83) reported

    That is what I pay $130 bucks a month for mind you these are Silo prices but xplornet "traffic management policy" yaaay, FYI SiloWireless never throttled their customers and their bandwidth never suffered. @m3t4lw01f @SucksXplornet @xplornetretweet

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    @Xplornet How many people do you have disappointed with your service connected to this tower? "All" is not a number, but it is an acceptable answer.