Xplore

Xplore Outage Report in Casselman, Ontario

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Casselman, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Casselman and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Casselman, Ontario 02/06/2026 16:40

February 06: Problems at Xplore

Xplore is having issues since 11:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Casselman, Ontario

Latest outage, problems and issue reports in Casselman and nearby locations:

  • 2ZRescue Brent Campbell (@2ZRescue) reported from Russell, Ontario

    Hey @Xplornet stop throttling. Paying $100 a month for “up” to 25 MBS LTE. NOPE. No service after 5pm to midnight and lucky to get 1.2 MBS. @CRTCeng @CRTCHearings @fanCRTCProfling

  • MrSeventy8 MrSeventy8 (@MrSeventy8) reported from North Stormont, Ontario

    @Bell and @Xplornet were down for about 30 mins in Crysler, about 35 mins. south east of Ottawa.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • Fawnoftime 🌸 Melanie Fawn ✌🍁 (@Fawnoftime) reported

    @Xplornet ...We also know that the problem is not on our end, as all of our friends and neighbours who have Xplornet (we're forced to because there is no other provider) have the exact same problems as we do at the same time. Can't your business just get their act together?

  • re_carter Reid Carter (@re_carter) reported

    @Xplornet It’s ok I don’t need my internet that has not been working for 2 days, nor do I need the call back that I have been waiting for. This is terrible service can’t wait for @SpaceXStarlink to become available in Canada... it will literally shut this service down.

  • plyburgundy PLY BURGUNDY (@plyburgundy) reported

    @brettjpetch @Xplornet Same here in east gwillimbury. No service since Wednesday. Garbage company

  • brettjpetch Brett Petch (@brettjpetch) reported

    @Xplornet Not going to get anything out of it when the support line says “we are currently experiencing an outage in your area”.

  • CarolineFCB72 Caroline Bailey (@CarolineFCB72) reported

    @Xplornet @AlterusNominus We pay good money for our internet and what for we can’t use it when we need it or want to use it and don’t repeat what you always say if I have any technical issues we can call you when you never call back or can help saying the same thing you always do

  • CarolineFCB72 Caroline Bailey (@CarolineFCB72) reported

    @AlterusNominus @Xplornet I hate when they say that if you have any technical issues to call them and they can help you first they have to actually call you back and second they don’t do anything so why even say that

  • brettjpetch Brett Petch (@brettjpetch) reported

    @Xplornet Any updates on when we’ll be back? As a general suggestion it would be nice to see a service outage website at some point that customers can refer to.

  • cardiff_sharon Sharon Cardiff (@cardiff_sharon) reported

    @VO1MX @FrankReardon1 @Xplornet Is XplorNet really bad?

  • 76Drey Dean Rey (@76Drey) reported

    Xplornet is a huge piece of **** internet company. We dealt with them in satellite and they buy out Netset and everything went to ****. Pallister wants people to stay home. Well provide people with internet companies. Xplornet definitely know how screw something that was good.

  • owenfrank owenfrank (@owenfrank) reported

    @davidshipley @Spaceman096 @CBCNB with Xplornet a rainy day means sporadic internet service, and the speed is slightly faster than dial-up. Last night with a little freezing rain, internet kept going in and out, no reliability at all. I like your idea about fiber everywhere there is electricity connection